
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
Visit shipacardirect.com- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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Reviewed July 10, 2015
From scheduling pickup to delivering my vehicle, I was VERY impressed by Ship a Car Direct's service. Their highly professional and courteous staff made this an easy, hassle-free and worry free process. I got way more than I paid for-- a great value!
Always happy to keep it hassle-free! Thanks for the great feedback, Ken!
Reviewed July 10, 2015
I needed to ship my car from California to Texas and had never done so before. When I researched it online, I began to get a bit worried after seeing all the companies out there and some pretty scary horror stories. I ended up picking Ship a Car Direct, not only because they are practically the only ones accredited by the BBB, but they were ranked #1 on Transport Reviews and ConsumerAffairs. Tom at Ship a Car Direct was particularly helpful. He explained how the whole thing worked and was honest with me that it might be difficult finding a carrier to ship my car over the 4th of July weekend. Tom kept in touch with me throughout the process, via phone and email. My car was picked up and delivered on time. I also appreciated Tom's easy demeanor and sense of humor. I'd recommend Ship a Car Direct to anyone who needs to ship their car.
Thanks so much for the great review, Heather! Glad your first transport was a good one!
Reviewed July 9, 2015
Both the broker (ShipACarDirect.com) and the carrier they assigned us (Northwest Trucking) were outstanding. They were in touch with us through the whole process, scheduled the pick-up quickly, and delivered the car amazingly efficiently, and with no problems. Ship a Car Direct had a lot of very helpful information on their website. It's great that they're so sensitive to the fact that shipping a car is something most people do only a few times in their lives, and that it seems to most of us regular folks like both a risky business (it's your CAR, after all!) and a logistical nightmare... UNLESS you're a professional company with experience, high standards, and good connections in the industry. The knowledge and reassurances they share on their website were key for us.
It was helpful both to understand the back-office process a little, and to know that the broker (Ship a Car Direct) maintains a network of trusted carriers. It was also reassuring that the broker was interested in our opinion about what kind of service the carriers provided us: that let us know that they shared our expectation for friendly, safe, courteous drivers. All of this made the experience working with Ship A Car Direct practically seamless, and actually pretty pleasant. I'd totally go with them again!
Thanks so much for the amazing review, Glen! Glad your transport was actually pleasant for you!
Reviewed July 9, 2015
This was our family's first time shipping a vehicle across the U.S. and it was a smooth process. Ship A Car Direct's online site explains the process and guides you on how shipping works with customer tips for each step. Their personalized customer service is most dependable and professional and they strive to accommodate all requests or concerns along the way... This made the experience a smooth one. Thank you.
Happy to keep it smooth for you! Thanks for the great review, Charles!
Reviewed July 8, 2015
I shipped my car from FL to CA and my experience with this company is excellent. Thanks for your services and keep it up!
Thank you for the excellent review, Chinna!
Reviewed July 5, 2015
I was very satisfied with Ship a Car Direct. They were in touch from the time I booked until the car arrived safely. Pick up and delivery date was accurate. The time was understandable due to traffic and road conditions but overall they did a good job!
Thanks for your positive review, Susan! Glad to hear it was good overall!
Reviewed July 4, 2015
This was an excellent experience through and through - definitely worth the money. Everyone I interacted with was polite, patient with my questions, and clear. Service was very professional and left me with little to no doubts.
Thanks so much for the excellent review, Kunal! Happy to keep it doubt-free!
Reviewed July 4, 2015
I had such a positive experience from start to finish with Ship A Car Direct. My contact person, **, was fantastic and the communication from him was always helpful, timely, honest, and courteous. The rate that I got to ship my car half way across the country was VERY affordable and my car was picked up on time and delivered on time in the exact same condition in which it was picked up. I'd definitely use their services again and highly recommend them!
Thanks so much for your terrific review, Sheena! Glad it was a positive experience for you!
Reviewed July 1, 2015
Slightly higher price than other quotes--and well worth it. They treated me like a VIP. The vehicle was picked up on-time and delivered damage-free, in time, right to my front door. During the entire process, they kept me well informed and responded promptly and professionally to all my questions. If you want a dependable, worry-free vehicle shipping experience, I'd strongly recommend Ship a Car Direct!
Thanks for the amazing review, Ken! Happy to keep it worry-free!
Reviewed June 30, 2015
Everything went according to what was described by **. Although my car was picked up a day late, it arrived four days early. Very pleased with the service and communication. Will definitely recommend and use again.
We're so pleased that you are pleased! Thanks for the great review, Nelson!
Reviewed June 30, 2015
I shipped my Kia from Boston to Orange County, California on 5/28/2015. We get it as promised in 7 days. ** from Ship a Car Direct updated me along the way regarding my car. The driver contacted my daughter few days before the car had to be picked up. We were very pleased with the service and the price was very competitive. I recommend Ship a Car Direct for car shipment.
We're pleased if you are pleased! Thanks for the great review, Zahava!
Reviewed June 30, 2015
Ship-a-Car-direct is a premier auto shipping service. I say this because they offer a very competitive price. They have excellent service. They follow up throughout the entire process and provide valuable advice in case something goes wrong with the trucking. The driver, ** was outstanding. He arrived on time and actually delivered the vehicle earlier, much to my pleasant surprise. My contact ** was very attentive and friendly. Always making sure the process goes through smoothly. I highly recommend going with this company for your shipping needs.
Thank you for your high recommendation, Kamran! Pleased to be a premier service!
Reviewed June 30, 2015
Car was shipped from Allentown, Pa to Houston, Tx. The shipper took meticulous care in securing the car to the trailer and delivering it in Houston in record time (46 Hours) and in great shape. I picked this vendor after an internet research and boy I am happy with their service after reading nightmare horror stories after reading about other movers. I would recommend this service a million times if I could!!! **'s communication kept us abreast of all stages of the move!!! Bottom line... pick this vendor!!!!!
So happy you are happy, Avijit! Thanks for the great review!
Reviewed June 28, 2015
Ship a Car Direct made life easy for us. We shipped a car from Philadelphia to Seattle. ** was our contact, and went to great lengths to explain the process and kept us updated by phone and email as we went through the process. The car was picked up on the promised date and arrived in Seattle within the window we were given. It was in the same condition as when we shipped it. I recommend Ship a Car Direct to everyone! Thank you **!
Happy to make life easy for you! Thanks for your review!
Reviewed June 27, 2015
Perfect transaction. I never had shipped a car, so I got online. From there, everything was perfect. If you are thinking about using this company, just do it. Pull the trigger, you will be pleased.
Thanks so much for the perfect feedback, Attilio!
Reviewed June 26, 2015
I had a wonderful experience with Ship a Car Direct. They were very helpful every step of the way. My car arrived 3 days early. I would definitely recommend them.
Thanks for your recommendation, Gail! Happy to be helpful!
Reviewed June 23, 2015
Talk about absolutely phenomenal customer service! ** was there responding quickly to every question I had. Other companies tried to underbid and were extremely rude when I told them I was already committed to an excellent broker. ** ensured me that he would follow up at every critical opportunity and he did! Thanks ** for such a smooth experience.
Thank you for the terrific review, Patrick! Happy to keep it smooth for you!
Reviewed June 23, 2015
It's not just that my car arrived without a scratch, it's that they picked it up (from Chicago) on the day that I requested, and they dropped it off in Salt Lake City on the exact day that they promised. It's a pleasure to deal with people who are not only competent, but who are also timely.
Happy to keep it timely for you! Thanks for the great review, Mark!
Reviewed June 23, 2015
I called several car moving services and did not trust any one at any of the others I spoke with. ** made me comfortable from the start. He provided amazing service and I highly recommend.
Thanks for your recommendation, Jodi! Glad to make you comfortable from the start!
Reviewed June 22, 2015
With the nerve-racking nature of transporting a vehicle, Ship a Car Direct made the process very Fast and Easy! I submitted my request around noon and my car was picked up and en route by 7 that same evening. **, with Ship a Car Direct, made contact with KIP Express to pick up and they were extremely helpful with the process as well! Not only was my vehicle picked up the same day, it was delivered 2 days earlier than promised! They will be my number one choice and recommendations in the future.
Happy to keep it fast and easy! Thanks for the great review, James!
Reviewed June 20, 2015
I have never shipped a car before and had no idea what the process was like. From the first time I contacted Ship a Car Direct I started receiving informative emails from **. She pointed me towards the online videos which are very helpful. She kept in touch throughout the process, encouraging and advising. I did not have a tight time frame for shipping my car, so ** worked to get me a low rate in a market where gas prices were rising. She emailed me every few days with progress reports and when I called to ask questions, she got back to me within a few hours if she couldn't take the call. I was so impressed with her diligence and attention to detail. I'm partial to the name ** (my daughter is an **) so I assume that all ** are outstanding individuals. In this case, she proved me right!
Thank you so much for the great review, Kit! Happy to be helpful!
Reviewed June 18, 2015
We spoke to ** at Ship a Car Direct and felt confident with using their services from the first contact! Our two vehicles were picked up and delivered on time via Elite Motors. Both cars arrived in perfect condition. Would not hesitate to use their services again!!
Thank you, Lynn! Glad to inspire confidence from the start!
Reviewed June 18, 2015
Painless experience shipping my car from Georgia to New Jersey. ** provided exceptional customer service throughout the entire process with ample e-mails and phone communication. I would highly reccomend this service to anyone shipping a car!
Happy to keep it painless for you, Harold! Thanks for the great review!!
Reviewed June 18, 2015
I used Ship A Car Direct to send my car across the country, and I couldn't be happier with the service I received! I was worried that my time frame that I was looking to get the job done would cause a problem because I had a small window in which I was looking to make it happen, but Ship A Car Direct came through for me! They set up everything so quickly and and were on time with every date and time they gave me! ** (at Ship a Car Direct) was so helpful and took care of everything for me. I could not be happier with the service they provided for me and I would HIGHLY recommend using Ship a Car Direct if you ever need to get your car from one place to another!
Thanks for your amazing recommendation, Scott! So happy to come through for you!
Reviewed June 17, 2015
I did a lot of research on shipping my car from Greensboro NC to Salem OR and was shocked by some of the comments on various companies. I finally came across "Ship a Car Direct rep. **". He further sent me all kinds of literature and encouraged me to check BBB. They have a top rating and the trucking transport, "Diesel Auto Express" also had a top BBB rating. True to ** word and driver, **, things went according to schedule. Picked up on time and further delivered 10 days later "on time". I highly recommend. Also no damage to vehicle. Price was a few hundred lower than competitors and terrific service.
Thanks for the great recommendation, Donald! Happy to keep it safe and affordable for you!
Reviewed June 17, 2015
When I needed to move cross country, I just Google for auto moving company and entered my info. Little did I know that I was going to be bombarded by multiple companies. It made it difficult because they all said they were the best. However, when I saw the rating of Ship A Car Direct and when I called them, they were superior. I am so very glad that I went with them because they kept me up to date on a daily basis as what to do. They are very professional and to me that is super important.
Thanks for the great review, Sehin! Happy to keep you in the loop throughout!
Reviewed June 16, 2015
I scheduled my car shipment with this company because of all the glowing reviews. I ordered about a month in advance and only heard from someone one time saying they were working on it. I called to check on the progress and was told I should hear something one week before the pick up date. I called when I did not hear from someone and was told they were still working on it. I was never updated on the progress.
I called again a few days before the date and was told the same thing. I even suggested to take the car somewhere else if they were having a difficult time finding a carrier to pick up the car where i was located. Finally, the day we are moving we chose to go with a different car company. Customer service could have been a lot better. I understand it can be challenging finding a carrier for a certain date but I did not feel like anyone was helpful.
Reviewed June 12, 2015
I recently moved halfway across the country. A very stressful busy time made easier by my decision to ship a car with Ship a Car Direct. ** was very helpful, arranging the move. Pick up and drop off of the car was smooth, the car was in great shape on arrival. They even delivered it early. I would recommend this company and use them again myself.
Thank you for your excellent recommendation, Dale! So happy to help make a stressful time easier!
Reviewed June 11, 2015
I usually do not write reviews but I have decided to write one because I have made my decision to select Ship A Car Direct for sending my Lexus ES350 from MD to CA by reviewing several reviews on Yelp site. I was pretty scared when I start searching for a good company as most of the people experience was horrible. After several weeks of research I called Ship A Car Direct as most of the people gave a good review about this company on Yelp. I talk to ** and told him that I do not have much time left and looking for a quick shipment date. Within few hours I got the quote and next day ** confirm that my CAR can be picked up in next 2 days if I am ready to ship now. I agreed to schedule date and time. A day before pickup I received the call from driver ** that his long haul truck cannot enter to my neighborhood and I will need to drive my car to Wal-Mart parking lot that is 3 miles away from my house.
Next morning I drive to Wal-Mart parking lot and ** was on time. He took the pictures, completed the paperwork and loaded the car in front of me. My schedule delivery date in CA was 5/15 but I receive the call at Airport on 5/10 when I was leaving for CA that my car will be deliver early on 5/12. They also gave me the driver cell number if I want to change my delivery date or address. Next day (5/11) I called the driver and asked if he could deliver the car to my hotel instead of address I provided earlier. He said he will be able to do it and then on 5/12 he called me before 10 am that he is in hotel parking lot with my car. I inspected the CAR and it was clean and in the same condition as I ship it. I was very happy with overall experience and thankful to ** and other staff members of Ship A Car Direct for prompt and excellent service.
Thank you so much for the excellent review - especially since you don't usually do them!
Reviewed June 5, 2015
I had a very positive experience shipping my car. After a negative experience with a different company a couple years ago, I was very skeptical and nervous. The experience could not have gone better. They did what they said they would when they said they would. Great support and service. The car arrived in great condition. I will definitely use this company again when I need to ship another car.
Thank you for the terrific review, Lauren! Glad you had a better shipping experience with us than you did with the previous company!
Reviewed June 5, 2015
This company runs a very tight ship, all questions and concerns regarding vehicle were answered promptly. Full contact with transporting staff at all times. No worries here, deal with confidence for sure!
Thank you for the great review, Benjamin! Happy to keep it worry-free!
Reviewed June 4, 2015
The service and performance exceeded expectations from initial contact to the car being delivered. ** from Ship a Car Direct was fully communicative with emails and phone talks...not just "selling" but managing as well. He stayed in close touch with the carrier and provided me relevant information. I could not be more pleased and if I ever shipped a car again, I would definitely use this organization.
Thanks for the excellent review, James! Always happy to keep you in the loop!
Reviewed June 4, 2015
Having never shipped a car before, I was comfortable every step of the way with Ship a Car direct for many reasons. My main contact person always got back to me very quickly which I very much appreciated. The constant email communication from receipt of payment, to receipt of shipper, to what to do next, to things to check, to the videos with more car shipping information should I need was fabulous. I watched two of the videos and found the information very helpful. I called the 24-hour customer service number twice and both times my call they were answered by a person who answered my questions--not a service nor an answering machine which I very much appreciated.
Even when I didn't have my Order Number they found my information quickly and had it all correct. The transport company they found for me was very good. The driver called me the morning of delivery, like they said he would. He was on time, but he had to wait for me because I was late. Regardless, he greeted me with a smile and couldn't have been nicer. The car was just as I expected, dirty from being on a truck for 3 days but no damage. I would use Ship A Car Direct again and have already recommended them to family and friends.
Thanks so much for the positive review, Pam! Happy to help a first timer feel comfortable with the process!
Reviewed May 30, 2015
I contacted several shipping companies to get information and quotes to ship my son's car up north where he will be attending college. ** at Ship A Car Direct was the only person I spoke to who was knowledgeable and addressed all of my questions/concerns. He made me feel confident that my son's car would not only be cared for but also be delivered in time. My son received his car on the exact day we specified. I'm very happy I chose Ship A Car Direct. It's been a wonderful experience!
Thanks so much for the wonderful review, Linda! We're happy you found us too!
Reviewed May 29, 2015
This was the first time I had to transport a car and it was a very good experience. We purchased a car for my daughter in WA and had to transport it from PA. Since my daughter was only 23 I was very nervous about the entire process. I wanted to trust the carrier completely. After speaking to ** about the entire process I was completely comfortable. He was very knowledgeable and made me feel very content with the entire process. The representative from Rapid Transport was very thorough and very nice. Everyone kept us informed each step of the way during this process. I highly recommend this service!
Thanks so much, Barb! Happy to keep you informed throughout!
Reviewed May 27, 2015
Car shipped from OR to NY. ** with Ship A Car Direct was fantastic helping me go through the murky waters of shipping a car. He was clear, educational and timely with responses, even suggesting how to make the process as smooth as possible. I felt our interests were protected. The car arrived in exactly a week in good condition with nice, considerate drivers.
Thanks for the fantastic review, Jessica!
Reviewed May 27, 2015
Finding a cost-efficient and honest car shipping company was not easy. However Ship A Car Direct had exceptional service. They communicated information to me in a timely fashion and kept me up-to-date with the payment and transport processes via email and phone. I have and will continue to recommend Ship A Car Direct to other people. Thank you for taking care of my car!
Thanks for your review, Shavonne! Happy to keep you up-to-date throughout!
Reviewed May 26, 2015
My experience with Ship a Car Direct was of excellent service. ** communicated with me from the time I requested a quote until delivery of my 2008 Chrysler Town Country Van. The transport was without any issues. I recommend their services, reliable and timely. This is in addition that transport fee was within my budget. I was worried of the horror stories you hear with hidden fees. I paid for the services with Ship a Car the quote I was given and no more.
Thanks so much for the recommendation, Maria! Happy to keep it issue-free!
Reviewed May 26, 2015
I have shipped several cars cross country over the past 6 years and used several carriers. I appreciate professionalism and clear communication when engaging an expensive and rather stressful move. Ship-a-Car provided clear communication, prompt polite service, and a competitive price. The schedule promised was provided - the car was picked up within a day of it being ready, and delivered a day earlier than anticipated. I was notified along the way, and on the day of delivery the driver called 30 minutes ahead, was polite, parked the car in my driveway in exactly the same condition it was when it was loaded on the truck for transport, and was patient as I inspected the vehicle. I will definitely use this service again, and would recommend to a friend or family member.
Thanks so much for the recommendation, Patti!
Reviewed May 26, 2015
First time using this service... Shipped our car from Colorado to New Jersey. Everything was on time, and the service was great. We will definitely use this service again when the need arises.
Thanks so much for your feedback, Steve! Glad your first time was a great one!
Reviewed May 21, 2015
With many fears in transporting my car, the process was a learning experience with the help of your professional contact... **. He was extremely patient, full of advise and reassurance. My car was delivered in 3 days without incident. Excellent Service from start to finish!!! You have my future business. Thank you and a special shout out to **!!!
Thank you so much for your wonderful feedback, Donna! Happy to keep it quick and safe for you!
Reviewed May 20, 2015
I used Ship a car direct to send a car from Santa Monica, Ca. To Wellesley, Ma. The car was picked up 5 days after placing the order and delivered in Wellesley 4 days later. There was not a scratch on the car. The driver kept me informed and I was pleased with the entire experience.
Thanks for the great review, Beate! Happy to keep it quick and safe for you!
Reviewed May 19, 2015
This shipping experience could not have gone better. ** made the process very clear and easy. I had a carrier assigned within a day of booking and the car was picked up the day after that. I actually called customer service for clarification because it was so quick and they were easy to get through to and got me my information. The driver was right on time, professional, reassuring and very nice. He picked up the car in North Carolina at 2:30 on a Tuesday afternoon and it was on Cape Cod by Thursday morning at 9:15. It is a new car and my daughter says it was in perfect condition when it arrived. I chose to use Ship A Car Direct based on reviews and sincerely hope that this helps someone else with their decision.
Thanks for your great feedback, Lynn! We hope it helps someone too!
Reviewed May 18, 2015
I shipped my car for first time so I was bit nervous but Ship-A-Car Direct made the process really easy. The dates I was promised were met. My car was picked up on time and delivered on time. Also ** responded to all my queries promptly. Carrier was also available on phone to give updates on his location. Overall I really liked the service.
Glad you liked our service! Thanks for your feedback, Gagandeep!
Reviewed May 17, 2015
My experience with Ship a Car Direct was awesome. I just wanna thank ** for good customer service. Be confident to use them, they are the best.
Thank you for your awesome feedback, Jose!
Reviewed May 15, 2015
I was extremely satisfied with my experience having Ship A Car Direct handle the transport of my mother's car. ** was very thorough in answering all my questions. He kept in contact with me throughout the process. The guy who transported the car up was very pleasant & punctual. This all made the process go smoothly, without any worries.
Reviewed May 14, 2015
This was my first time shipping a car any place. Needless to say I was skeptical so I did a lot of research and read a lot of reviews. I must say I certainly lucked out with **. ** helped me every step of the way -- simply, ** ROCKED. She was professional, helpful and knowledgeable. Thanks **!
Happy to rock it out for you! Thanks for the amazing feedback, Lyn!
Reviewed May 11, 2015
I recently completed a cross country move and was impressed by the service I received from Ship-a-Car Direct. My vehicle was picked up early and arrived on time, with no damage. Their staff was attentive, courteous and professional. I would definitely use their services again for moving a vehicle.
Thanks so much for your positive review, Rebecca!
Reviewed May 9, 2015
My experience with Ship a Car Direct was excellent.
Thanks for the positive feedback, Keith!
Reviewed May 7, 2015
I was very pleased with the service I received from Ship A Car Direct. My contact, **, was very knowledgeable and helpful. He kept me in the loop throughout the process. Car was picked up on time. Delivery time exceeded my expectations.
Thanks for your lovely feedback, Thomas! Always happy to exceed expectations!
Reviewed May 6, 2015
All worked great with Ship a Car Direct. Customer service was good and answered all my questions. The selected carrier, ** from Eagle Transport, was great and got my car to be earlier than planned. He even helped me push it into my garage (it was a project car). I would use this service again!
Thanks for your great feedback, Cesar! Always happy to answer questions!
Reviewed May 5, 2015
I had the task of shipping 2 cars across country at 2 separate times. Ship a Car Direct processed my first car and it got there without any problems. Therefore I continued using them for the second car and again had great success. My dad now needs to ship his car and you guessed it, Ship A Car Direct was our first and only stop.
Thanks so much for the great feedback and the repeat business, Kathryn!
Reviewed April 30, 2015
Approximately 1 week in advance, l was advised all would be fine for the original date scheduled. The driver picked up our cars from home (again on time). He thoroughly inspected the vehicles and safely loaded them into his truck. Two days later they arrived safe and sound in Austin, in the exact same condition.
We were kept informed of the vehicles movements and we were also in contact with the driver directly via his cell phone. I thoroughly researched many competitors, in need of a reliable and cost effective vendor. I certainly made the right choice. I would not hesitate to recommend this company to anybody in need of vehicle transportation.
Thanks for the amazing feedback, Kim! Always happy to keep you in the loop!
Reviewed April 30, 2015
I was very satisfied with Ship a Car Direct. Everything went as stated. There was good communication, the car was picked up and dropped off on schedule, there were no hidden fees, no damage. I checked into a lot of other companies and found them to be the best. I would use them again.
Thanks so much for the great review, Mark! Happy to deliver as promised!
Reviewed April 29, 2015
We used Ship-A-Car Direct to ship our Lexus from California to Alabama. Everything went as planned. ** kept us informed every step of the way. Great job!
Thanks for the great review, Charles! Happy to keep you in the loop throughout!
Reviewed April 25, 2015
Great experience with Ship a Car Direct. After a review of many companies, I chose them. Almost immediate pick-up (2 days after contacting them) and delivered to NY quickly and without incident. I highly recommend working with them and I will use them in the future.
Thanks for the recommendation, Darayle! Happy to keep it quick and safe for you!
Reviewed April 25, 2015
Ship A Car Direct made getting my car across country very simple. Their price was the most cost effective of the quotes I received. The process was thoroughly explained. Communication from ** was timely and friendly. Car was picked up and delivered in perfect condition as promised. Great experience!
Thanks for the great review, Katerina! Glad to keep it simple for you!
Reviewed April 25, 2015
After looking thru different reviews I went with Ship a Car Direct. I requested a quote online and got it in no time plus some helpful videos. I didn't bother to compare with another company simply for the reason that the quote was similar to what I had paid back in 2006. It took me more time on deciding when to send the car off but once that was set.. The car got picked up and delivered within 5 days from GA to CA.
Thanks for the great feedback, Tiffany! Happy to keep it quick and easy for you!
Reviewed April 24, 2015
We had done a lot of research before shipping our two vehicles from San Diego to Chicago. In doing this research, we found so many horror stories, so we decided to go with the highest rated company and we are so glad we did! ** was quick with responding, and answered all of our questions and concerns. The cars were shipped on time and arrived in the same condition right on time, to our door. I HIGHLY recommend staying away from the fly by night companies and save yourself the headaches and stress, and use Ship A Car Direct!
Thank you for your terrific recommendation, Scott! Glad to hear we stood up to your research!
Reviewed April 24, 2015
This was my first time shipping my vehicle and I ended up choosing Ship A Car Direct based of reviews and some light Google research. ** from Ship-A-Car Direct was prompt with replies to all of my questions, very informative, and honest with the business. 10/10 would ship again.
Thanks for the great feedback, Andy! Happy to be honest about the process!
Reviewed April 24, 2015
I was stressing so hard about finding some way to get my vehicle out to my new location until I found this company. They worked with my terrible schedule and lack of free time/services. ** , the main guy that kept in touch with me throughout the whole process was more than helpful the whole time. I'm on a military installation so the driver met me at a local walmart which helped me out a lot also while keeping in contact that whole time. The whole process only took 4 days, and my car was delivered without any damage so if you’re skeptical on finding a company, look no further, you'll be worry free with them!
Thanks for the great review, Nathan! Happy to keep it worry-free!
Reviewed April 24, 2015
I had a car transported from IL to CA. The whole thing was seamless. ** from ship a car direct and the transport company were great. I would use again.
Thanks for your great feedback, Barb! Happy to keep it seamless for you!
Reviewed April 23, 2015
Would highly recommend, worth the extra money for great service and reliability. Felt safe shipping my new car across the country!
Thank you for the recommendation, Lea! Glad you felt safe!
Reviewed April 22, 2015
Great service. Picked up within days, delivered earlier than expected.
Thanks for the good word, Kaitlyn!
Reviewed April 22, 2015
I perused endlessly online through company history and reviews but there were always a few bad reviews that made me nervous. Towards the end of my search I found Ship A Car Direct and worked with **. From the initial contact to delivery, everything went unbelievably smooth. They referred me to an Auto Transport but did not just pass me on to them, ** still kept in constant communication with me even to just check in. I hope I don't ever have to move again but if I ever do, I will definitely use this company again. They were not the cheapest BUT SO WELL WORTH IT!
Thank you for the amazing review, May. So glad to keep it smooth for you!
Reviewed April 22, 2015
I originally tried to ship my car using one of the big shippers located on the East Coast whose initials are Road Runner. What a fiasco. Lots of excuses. No shows on the dates required. Requests to drive the car to another city for pick up. Even a request to increase the original quoted price in order to entice a driver to pick it up. Finally cancelled the transport altogether.
My second attempt was with Ship a Car Direct. What a difference. The dispatcher was ** and she was an absolute professional to deal with. Provided a prompt quote, stayed in constant communication and when an issue with the driver did arise, she was right there to deal with it and did so in a matter of minutes! If I ever have to ship a car again, these guys will have my business without a doubt. They should have yours as well. Simply the best!
Reviewed April 20, 2015
Ship A Car Direct did a great job from the first phone call. ** reviewed everything with me as to how the process worked. Once we had a trucker which was Top One Transportation, it went smoothly. ** the driver from Top One was the best also. He called me once the car arrived to set up a pick up in Denver. I will highly recommend Ship A Car Direct and I'd highly recommend you talk with **. You won't be disappointed.
Thank you for your great recommendation, Robert! Glad it was smooth!
Reviewed April 20, 2015
Shipped a Jeep Liberty from AZ to Fort Riley KS. ** stayed in contact and kept me informed every step of the way. Jeep arrived 1 day early to my son's delight. Would definitely highly recommend ShipACarDirect to anyone needing to ship a vehicle.
Thanks for your recommendation, Jeff! Happy to keep you in the loop throughout!
Reviewed April 20, 2015
I transported a car from Dallas to San Francisco with Ship a Car Direct and had a wonderful experience. This was my first time ever shipping a car so I didn't know exactly what to do, and ** was very responsive and helpful with all my questions throughout the process. I highly recommend and would use their service again!
Thanks for the great recommendation, Brian! Glad you had a wonderful shipping experience!
Reviewed April 19, 2015
I was a little nervous about transporting my car with an unknown company, but luckily I came across Ship A Car Direct. The online reviews of them were great, and my experience was no less than that. ** patiently answered all my questions, even when I called multiple times the same day. He even gave me the phone number of the carrier so I was able to communicate with them easily when my car was being picked up and delivered. My car was delivered safely without issue in the same condition it was in when it was picked up.
Thank you for the great review, John! Happy to keep you well-informed!
Reviewed April 17, 2015
Not being familiar with having a car shipped I was nervous thinking about the process. In dealing with Ship a Car Direct, I was put at ease. The process was simple. I was really pleased with the shipper they provided and in the end I got my shipped and delivered early and in perfect shape. If I ever need to ship a car again Ship a Car Direct will be my first and only choice.
Thanks for the positive review, Jamisen! Happy to put you at ease!
Reviewed April 16, 2015
Shipped my son's car from California to Virginia. Planning and transaction was easy. ** was great to work with and price was fair!
Thanks for the good word, Betsy! Glad it was easy!
Reviewed April 15, 2015
Great service! Prompt and friendly. Picked up car when we needed and delivered on time! Excellent! Highly recommended.
Thanks for the recommendation, Ruth! Happy to keep it timely for you!
Reviewed April 14, 2015
I recently needed to arrange shipping for a very clean, low miles 2004 Buick Rendezvous purchased here in Las Vegas to send to my sister outside Chicago, IL. I worked with ** at Ship a Car Direct (SACD) previously on another vehicle transport and had great results, so I did not hesitate to contact ** and SACD again to see if they could help. ** kept me posted on his efforts to find a transport company and apologized it took a little longer than he expected, but it was actually quicker than I expected one could be arranged. I admit I was initially worried when I could not find any reviews for the transport company SACD dispatched, but ** reassured me and I trusted their vetting process to provide a reliable and responsible transport company.
**, with AAS Trucking, showed up when promised, calling ahead to let me know he was slightly delayed with rush-hour traffic, and was very affable and extremely conscientious and responsible inspecting and loading the vehicle. Even though not a particularly special vehicle intrinsically, he showed the same respect and care in handling the Buick as he did the Porsche 911 GT race car (whose ceramic brakes alone cost more than the entire Buick) and the two collector classic MOPAR muscle cars sharing its cross-country trip on the carrier. He made the trip in less than three days -- a full day earlier than estimated and considerably quicker than I would have thought possible.
My sister was equally impressed with ** and his handling of the delivery process and thrilled to have her new (for her) vehicle. ** even called me after he delivered the vehicle to let me know it arrived and everything was fine. Great customer service from SACD and from AAS Trucking. Would recommend both to anyone needing to ship a vehicle from Point A to Point B, virtually worry-free.
Thank you so much for the very thorough recommendation! Always happy to keep it worry-free!
Reviewed April 14, 2015
Our experience with Ship a Car Direct was great. The whole process was seamless and stress-free. ** answered all my questions promptly and **, the transport driver, was professional, nice and on time.
Thank you, Diane! Happy to keep it stress-free for you!
Reviewed April 14, 2015
Everything went smoothly as they promised.
Thanks, Shelley! Glad it was smooth!
Reviewed April 14, 2015
This was an excellent experience. ** arranged for pickup and kept in contact until delivered. Car arrived on time (actually early) which was great. I would highly recommend their service. I would use them again if I need a vehicle transported.
Thanks for your excellent recommendation, Melanie! Glad to keep you in the loop throughout!
Reviewed April 12, 2015
Car transport from Ohio to Minnesota was prompt and on-time. Would use again in the future.
Thanks for the positive review, Michael!
Reviewed April 11, 2015
From start to finish it went smoothly. ** got back with me quickly, made sure I understood the process. I had to change my pickup date and he had it set for the next day. The carrier was there on time, was friendly and efficient. Took only 2 days and no problems, or damage. Would recommend.
Thank you for your recommendation, Sheri! Happy to keep it problem-free!
Reviewed April 11, 2015
Overall, I was pleased with their service. ** was very responsive to all of my calls and e-mails and got right back to me. I gave four stars instead of five because there was an issue with cost and delivery but it worked out somewhat.
Thank you for the positive review, Toby! Glad you were pleased overall!
Reviewed April 11, 2015
This is the first time I need to ship my car from Irving, Texas to Jackson, Mississippi. I spent a lot of time for searching on the internet and decided that Ship a Car Direct is the best one. The price was reasonable, $525. The process was simple and efficient. The contact person was perfect. ** gave me all necessary instructions. My car was picked up on time 04/01/2015 and I received it on 04/02/2015 with no damage. It was faster than I expected. I will choose Ship a Car Direct again if I need to ship a car in future.
Thank you for the terrific review, Ngoc! Happy to keep it simple for you!
Reviewed April 10, 2015
I was very pleased with Ship A Car Direct and would definitely use them again - I have shipped a few cars in my life and this company by far was the best in terms of customer service, professionalism, and fair pricing.
Thanks for the great feedback, Salina! Glad this was your best transport ever!
Reviewed April 9, 2015
Very fast and cheap and reliable company to work with.
Thanks for the positive review! Happy to keep it fast and affordable!
Reviewed April 8, 2015
The response from the company is very quick and the car carrier picked up my car on time. There is a little delay in the final delivery but it is not too far away from ETA. The car came in a reasonable condition. Overall good job done.
Thank you for your feedback! Glad to hear it was a good job overall!
Reviewed April 8, 2015
My contact ** was quick with follow up. Pickup and delivery dates were met and were within 1 hour of estimates. Would use them again.
Thank you for your positive feedback, Dale! Happy to keep it quick for you!
Reviewed April 6, 2015
I had a very pleasant experience with Ship A Car Direct. I purchased an automobile 1,000 miles away and needed to have it shipped to my home. As this was my first time doing so, I had a lot of questions for **, my Ship A Car Direct representative. ** was very patient and responsive in answering my questions. He found a shipper very quickly and my car arrived sooner than expected. I'll definitely use Ship A Car Direct again if the need should arise.
Always happy to answer questions about the process! Thanks for the great feedback, Adrian!
Reviewed April 5, 2015
I haven't shipped a car across country in seven years. I can't even remember how that experience went, but I will never forget how great my experience was with Ship a Car Direct. I filled out the on-line form and was immediately contacted by an actual person. His name was ** and he answered all my questions honestly and stayed with me all the way through until after my car was delivered. It was delivered on time, in great condition and I was never nervous along the way. Things could not have gone better.
Great to hear your experience with us was positively memorable! Thanks, Jeff!
Reviewed April 4, 2015
It was a great service and I would recommend this company to anyone who is shipping a car cross country. It was easy for me to arrange a last minute move. The representative was very responsive and provided constant updates during the transportation.
Happy to keep it easy for you! Thanks for the positive comments, Logan!
Reviewed April 3, 2015
I chose Ship a Car Direct based on online reviews and was not disappointed. I'd heard horror stories from friends about their car shipping experience, but mine went without a hitch. ** gave me a fair quote and made the whole experience painless. The car was picked up in Texas on time on the day I had requested and was delivered one day early in California. I would definitely use this service again and have already recommended it to friends.
Thank you for the positive feedback and the referrals, Phivan!
Reviewed April 2, 2015
Ship a Car Direct exceeded my expectations. After placing my order to transport my vehicle from a rural area in North Carolina I was told it may take a few days to get it picked up then a week or so to transport. I am happy to report the vehicle was picked up on the first day of availability and driven directly to my home. Order to delivery only 4 days! Impressive!
Always thrilled to exceed expectations! Thanks for the great review, Mike!
Reviewed April 2, 2015
Communication with Ship a Car Direct was good with lots of information and helpful tips especially how to inspect the vehicle upon delivery and how to take photos to document any damage. Communication with the carrier not as great but as to be expected.
Thank you for the great review, Doug! Happy to keep you informed about the process!
Reviewed April 1, 2015
Great customer service. Good first experience with transporting my car. I would definitely recommend them.
Thanks for the recommendation, Wardell! Glad your first time was a good one!
Reviewed March 31, 2015
This was my first time transporting a vehicle. When I researched 3 top auto transport sites, Ship a Car Direct was the first to give me quotes for enclosed and open transport vehicles. ** gave me the best price and he forwarded me useful information in re: to what to expect and how to prepare for a vehicle being shipped. They made sure I knew what to expect and the videos and detailed information was truly helpful. ** was always in communication with me in either emails or phone calls when the transport time neared. The driver, ** from the Transportation Company was friendly, in constant communication with me and got my car in a day earlier than expected. I definitely recommend Ship a Car Direct!
Thanks for your great recommendation, Erin! Happy to be helpful!
Reviewed March 31, 2015
** kept me well informed and educated, and everything was as promised, on time, and professional. I couldn't ask for a smoother transaction.
Happy to keep you informed, David! Thanks for your review!
Reviewed March 31, 2015
Very quick and hassle-free. We were given a reasonable quote and were very easy to work with. A week before we had our set date we were given a carrier. The carrier was courteous and followed up with us multiple times to make sure that the time we set for the pickup was still convenient for us. Car got to delivery location with no damages. Would definitely use them again.
Thanks for the great review, Razvan! Happy to be hassle-free!
Reviewed March 31, 2015
I had a great experience with Ship a Car Direct. My agent emailed me all the details and answered all my questions even before I got a chance to ask them! Superb communication and ease with this company. I highly recommend them and would use them again in an instant.
Thanks for your high recommendation, Rebecca! Happy to anticipate your questions!
Reviewed March 31, 2015
It was the first time we have to ship our car from one state to another. After we complete the quote we almost immediately had an email from their representative **. She was very helpful and answered on all our questions. The order completed process was on the internet which was very convenient and the payment was secured (many of cheaper companies offer all this only by phone). We have been assigned to a very good and responsible carrier company. They come to pick up the car just on scheduled time and constantly was in contact with us during the delivery. We recommend Ship a Car Direct company to anybody who is looking for good service.
Thanks for the great recommendation, Tatyana! Happy to be helpful!
Reviewed March 31, 2015
I found that Ship a Car Direct was more expensive than other carriers, but I believe it was worth it for the pleasant experience I had. ** was always available and willing to answer any questions I had. My car arrived two days earlier than expected and without any damage. Thanks for the help!
Thanks for the positive feedback, Sarah! Happy to keep it quick and pleasant for you!
Reviewed March 31, 2015
I had an outstanding experience with Ship A Car Direct! The carrier they chose was excellent! Picked up and delivered on time.. Both companies kept me informed of progress all along the way. **, from Ship a Car Direct, kept in touch throughout the entire process. I can't say enough about these 2 companies!
Thanks for the outstanding review, Marilyn! Glad we made a perfect carrier match for you!
Reviewed March 31, 2015
Ship a car direct turned out to be a choice for us. We received a lot of quotes though they (ship a car direct) were not the cheapest (quotes from $850.00 to $1075.00) we received good customer service, and communication from **. I must say the process can be overwhelming. Though there were a couple of issues that I was not happy with, once they were resolved, and the car made it to its destination. I was pleased with the service and I would recommend this company to my friends.
Thanks for the positive review, Dana! Glad to hear your rep was helpful with resolving your concerns!
Reviewed March 30, 2015
** was such a pleasure to work with. He really provided quality customer service while also providing the knowledge so I always knew what to expect. Would love to work with him again.
Thanks for the lovely review, Elaine! Glad your rep put you at ease with the process!
Reviewed March 30, 2015
The service was remarkable. ** along with ** the driver was super. ** went beyond my expectations.
Thank you for the kind review, Thomas! Glad to exceed expectations!
Reviewed March 26, 2015
I'm glad I went with Ship a Car Direct. The service was great & so was the customer service. My car was brought to safe & in the condition that I left it in.
We're glad you chose us too, Iliana! Thanks for the great review!
Reviewed March 26, 2015
** was my contact. I asked that the car be picked up on Friday march 13. My corvette was picked up on time Friday and delivered Sunday morning. The corvette was delivered in perfect condition. I would highly recommend this company. SDM was the carrier.
Thanks for the great review, Dennis. Happy to deliver quick and safe!
Reviewed March 26, 2015
Ship a car direct was definitely on top of my calling list since the website is so legit and reviews on all websites are great. It was a last minute order and after everyday call reminders, the sales associate ** was able to get my order to a carrier within 4 days which is pretty impressive. And the car carrier company -the lady who is in charge of pickups is very good at returning calls and very professional at what she do, her name is **.
With no reminder calls or voicemails prior to the delivery day, in a Random afternoon when I was at a business conference, the car carrier who's in charge of car delivery called and left no voicemail and he assumes I would return a random phone call immediately... ** called me and talked to me very rude of how I didn't pick up calls from delivery carrier and he said in exact words "you know what car are we shipping right? ** is your car right? Your car is delivered today, you know what that means right?" Thanks for making a paid customer feel like a total retard and predictably acting so different before and after the deposit payment.
After I paid the total charge for the shipment, I was completely shocked that my car is dirty not on the outside which is normal, but on the inside... So dirty that my beige colored interiors are now grey and black! Dirt gets on my leather seats and carpets and it looks like a joke. Thank you for choosing such reliable car carrier for your customer and I surely will not go with ship a car direct ever again. :)
Reviewed March 25, 2015
Car transport to Washington state - Highly recommend, was kept informed throughout the process. Auto was delivered on time with no issues.
Thanks for the recommendation, Larry! Happy to keep you informed throughout!
Reviewed March 25, 2015
** was very helpful and upfront with the details of how the entire process worked. I would definitely recommend him!
Thanks for the recommendation, Charles! Happy to be helpful!
Reviewed March 24, 2015
Ship a Car quickly scheduled a pick up within days of order, but truck broke down and it was delayed a week or so. Everything went fine though in the end. ** was very helpful and the driver was pleasant as well and delivered the car with no issue 1 day early.
Thanks for the positive review, Sharon! Glad it all worked out in the end!
Reviewed March 24, 2015
This is my first time shipping a car from one place to another and it wasn't a bad experience. The whole process was going smoothly. They found a carrier one day after I submitted the order; then the car was picked up the day after. It only took four days for my car to be delivered from Indiana to California. I thought it would at least take a week but it didn't. The carrier is nice and they came half an hour late due to traffic; yet it didn't make it a problem to me. The transporter cost is a total of 925 which 700 was for the carrier. There are no damage at all when I received my car but it was a little dirty on the outer appearances. However, it is not a problem to me as well. Overall, this is a very nice experience and I would like to use this company again if I need. Lastly, I would like to thank **, the person who followed my case. She is very helpful.
Thanks for your feedback! Glad your first time was quick and problem-free!
Reviewed March 24, 2015
I recently had Ship a Car Direct transport my Saturn Ion from WA to VA and was very satisfied with the service. ** was very knowledgeable and the process was so simple a caveman (me in this case) could do it. The carrier, Volk Transportation, was ready to retrieve the car before I was ready to ship it and my car arrived prior to when I had anticipated it. The driver was very helpful and went out of his way to complete the delivery by driving the car into our residential area and walking the 1/2 mile back to his truck (he was unable to drive his truck into our neighborhood). This helped immensely as my wife is 9 months pregnant. The car arrived with no shipping-related damage. I would recommend Ship a Car Direct and Volk Transportation to anyone needing their services.
Thank you so much for the great review, Joe! Happy to hear your driver was accommodating!
Reviewed March 24, 2015
I have nothing but good things to say about Ship a Car Direct. From the first email to the last, they were so professional and explained everything to me about how the whole process worked that it was such a great experience. ** was my contact and was there for me every step of the way! Great company!
Thanks so much for the great review, Barbara! Happy to keep you informed throughout!
Reviewed March 23, 2015
I contacted ** for a quote to relocate my car from Los Angeles to Boston. He was such a pleasure to work with. He explained every step to me and talked me through the entire process. He was always available by phone or email. I shipped my car around the holidays and during the worst blizzard in Boston. The only negative thing about my experience was that the driver called in sick and they missed the initial pickup date/time. The delivery was a little difficult to time, only because I had to take off time from work to make myself available to receive my car. When the car was delivered, the driver was so nice and even posed for a picture that I titled "Ice Road Truckers: Boston Edition" ha ha. The entire team that they work with seem very knowledgeable, are great at providing the best customer service. I would definitely use them again and would highly recommend them to anyone!!
Thanks for your recommendation, Candace! Glad your rep was always available for your questions!
Reviewed March 23, 2015
Shopped around quite a bit and you folks had a solid price for enclosed shipping. The pickup was very fast. Same day. Communication could have been a bit better up front on when the car would be delivered. Trivial in the grand scheme.
Thanks for the positive feedback, Michael! Happy to keep it quick for you!
Reviewed March 19, 2015
The whole process of shipping a car was new. I had never done it and was quite apprehensive about it. My daughter is getting married in June and her fiance is in Houston Texas where they will be residing. After a good bit of research, I read a review about "Ship a Car Direct". To be fair, I had spoken with several other brokers who seemed great, but it took a little education to get me to a decision point. Based on the review, I called and got ** who talked me through the process and kept in touch throughout the process. The carrier showed up as agreed and the car was delivered in the time given. Overall great experience in an unfamiliar process.
Reviewed March 18, 2015
I found "Ship a Car Direct" was exceptionally professional in handling my request to ship my son's car from MA to FL. After talking with ** she made me feel at ease in this transaction. From the beginning when they picked up the car to delivery in Naples, FL everything went very smoothly.
Thanks for the great review, Earl! Happy to put you at ease with your transport!
Reviewed March 18, 2015
My experience with Ship a Car Direct was excellent. They were timely, professional and effective at shipping my car from one state to another. I would highly recommend their service to anyone. I can honestly say you will not be disappointed.
Thanks for the great recommendation! Happy to be quick and safe for you!
Reviewed March 18, 2015
Recently moved from Houston TX to Prosperity SC had my Corvette slated for car transport. I was very skeptical as had heard many stories of damages, too many miles or worse a stolen vehicle. I checked Consumer Guide, Ship-A-Car had positive reviews...thus another. I filed online to transport the Vette. I had an email-phone contact from **. I was open to a delivery date and must admit, a few times I got the "heebie-jeebies", called ** and she ALWAYS responded quickly by email most of the time. The selected carrier was a day early to pick-up the Vette, and delivered with not a scratch and less than 0.05-mile on the odometer... Well done!!!
Thanks for the great review, Michael! Happy to keep it quick and safe!
Reviewed March 17, 2015
I had a positive experience shipping my car. The drivers from Ace Auto Trans were great about communicating with me about pick up and delivery. I was able to pack small items in the trunk. The car arrived dirty but in good condition otherwise.
Thanks for the great review, Sarah! Glad to hear the experience was positive!
Reviewed March 17, 2015
This is the first time I used Ship a Car Direct. I was very pleased with how attentive they were to my needs, questions and worries. They kept in touch by email which made me feel at ease. The car was picked up on the day the driver said he would be there and delivered 3 days later much to my surprise. The car was in the same condition as when I last saw it at pickup. I would recommend this broker and definitely use them the next time I need to transport my car.
Thanks for the great review, Phyllis! Glad to put your mind at ease!
Reviewed March 17, 2015
I found this group on the internet. They were "top rated" but you don't know what that really means. Anyway they were excellent. Great communications. Lots of checking in to make sure thing were going well. And delivered as promised.
Thanks for the excellent review, Steve! Always happy to deliver as promised!
Reviewed March 16, 2015
My first car shipping experience went perfect with the assistance of ** from Ship a Car Direct. ** was very honest and upfront with both benefits AND risks of the whole process. He returned my calls and emails promptly mostly within a couple of hours. When my car didn't get picked around the time I asked for, he cut his own portion and added it to the carrier's so I didn't have to pay extra. The car got picked the very next day by a wonderful carrier, ** from Zeman Transportation Specialists LLC. ** was very friendly and considerate of my situation. To my surprise, he had an enclosed carrier rather than the open one I asked/paid for!!! He picked up the car from Jacksonville on Friday morning and by Saturday afternoon, it was delivered to Houston!!! Things couldn't go any better! Based on my experience, they will always be my top choice for any future need. Highly recommended.
Thank you for your terrific review! Always happy to be honest about the process!
Reviewed March 15, 2015
I really appreciate the service, it is prompt and before time. I recommend this movers.
Thanks for your recommendation! Happy to keep it quick for you!
Reviewed March 13, 2015
Shipping was fast and had no issues with this company. They communicated well and were easy to work with.
Thanks, Clint! Happy to keep it quick and easy for you!
Reviewed March 12, 2015
After submitting a quote at night online I heard back from ** with Ship A Car Direct the next morning. He explained the process to me and took down all of my information to generate a quote, the amount seemed fair. ** started the process and checked in with me as things moved along (assigning a carrier, setting up pickup, letting me know delivery timing). Overall very easy to work with.
Thanks for the great review, Drew! Happy to keep it quick and easy for you!
Reviewed March 11, 2015
I was very please with Ship a Car Direct. My son was a student in Orlando & he was relocating back to Virginia. I was very skeptical of using a car carrier. I spoke with ** & he gave me the run down on what to expect during the shipping process. The driver was very professional & courteous & he even had the car delivered a day sooner than what I was expecting. I would use them again & refer anyone to Ship a Car Direct.
Thanks for the terrific review, Shammara! Happy to put your mind at ease about the process!
Reviewed March 11, 2015
** was honest and worked very hard at getting us the best deal to get our car shipped. He promised us the price would not change once our was car received and he was absolutely correct. The shipping amount did not change. Thanks **! You were awesome!
Thanks for the awesome review, Jaime! Happy to keep it honest and affordable for you!
Reviewed March 11, 2015
The service was very good from the time I made a request for quote up to delivery of my car to its final destination. They were very efficient, and I surely use them again and recommend them to my friends and families.
Thanks so much for your great recommendation, Alberto!
Reviewed March 10, 2015
We were very happy with ship a car direct. The process went very smoothly. It was one of the best price quotes that we received and once we arrived in Des Moines the car arrived on time and in perfect condition. We did not have any complaints with this process and will use them again to ship the rest of our cars to Des Moines, Iowa from California. I would recommend this company to anybody doing a cross country move.
Thanks for the great review, Cathy! Glad to hear it was smooth for you!
Reviewed March 10, 2015
Ship A Car Direct customer service was excellent. ** was extremely helpful and patient as we changed the original pick up date. The transporter picked up and delivered our car as promised; on time and no damages.
Thanks for the excellent review, Edee! Happy to be helpful throughout!
Reviewed March 10, 2015
From the time I ordered a quote online to when I physically got my car from Colorado to New York, it took 6 days! And it costed $750. Now I know this all depends on the price of gas, et cetera, but compared to the competitors Ship A Car Direct was at least $50-$100 less. Furthermore, Ship A Car Direct guarantees 100% damage free. This was beyond anything I expected. Highly recommended!
Thanks so much for the awesome recommendation, Ali! Happy to keep it safe and affordable for you!
Reviewed March 10, 2015
This is one satisfied customer with both Ship a Car Direct & Zareba Auto Transport. Vehicle was picked up right on time and delivered 2 days early.
Thanks for your positive feedback! Happy to keep your transport quick and safe!
Reviewed March 7, 2015
The experience I had with Ship A Car Direct is a good one, especially with the assistance of ** . The car was shipped on schedule with no problems, which in the end is what matters most. I find the price shipping from California to Indiana to be reasonable but shipping the other way is much more expensive. However, it seems like it's an industry standard and not just for Ship A Car Direct. Highly Recommended.
Thanks for your recommendation! Glad it was problem-free!
Reviewed March 5, 2015
The service is very good, and the driver is very professional. The delivery time is quick.
Thanks, Yangang! Happy to keep it quick and professional for you!
Reviewed March 4, 2015
Completely satisfied!!! The whole process from booking the shipment, to the delivery of my vehicle was spot on. We had constant and great response time to our inquiries from both the broker and the carrier from the beginning to end of the process.
Thanks for the spot-on review, Ralph! Happy to keep you in the loop throughout!
Reviewed March 3, 2015
My wife and I were very pleased with our experience with Ship A Car Direct. Our representative, Jason was great to work with and the regular communication was very helpful. The car was delivered safely and on time, and pick-up and drop-off went very smoothly. We would certainly recommend this company to others.
We're so pleased that you are pleased! Thanks for the great review, Michael!
Reviewed March 3, 2015
I ordered a move of my Mercedes from Ohio to Colorado. The order was filled within 3 days. The pickup was immediate, meaning 1 day. Delivery was on time including 1 day lost to weather waiting outside of Colorado. Pricing was 10 percent less than the lowest other bid received. Communications with the driver were excellent. The vehicle arrived in perfect (as picked up) condition. Will definitely use them over and over.
We'll be happy to help you over and over! Thanks for the good word, Michael!
Reviewed Feb. 28, 2015
I would highly recommend Ship a Car Direct! From start to finish, I found services to be highly professional and reasonably priced. Our car was picked up and arrived earlier than expected. Ship a Car Direct took excellent care of our car. If you need car transportation services, look no further. Ship a Car Direct is your best bet.
Thanks for the great review, Tracey! Happy to be efficient and affordable!
Reviewed Feb. 26, 2015
Ship A Car Direct helped me move a car from CA to NC - they were incredibly responsive to phone and emails, checked up on the carrier regularly, and followed through on everything smoothly. The car was picked up on time and arrived days earlier than I anticipated.
Thanks for the great review, David! Happy to keep it quick and easy for you!
Reviewed Feb. 26, 2015
We definitely recommend Ship a Car Direct, they really came thru on short notice. David was great, he kept in touch with me the entire time as well as the carrier that was utilized. The car arrived even earlier than expected.
Thanks for the great review, Aida! Happy to keep it quick and safe for you!
Reviewed Feb. 26, 2015
I cannot say enough good things about my experience with shipping my daughter's car from Los Angeles, CA to Louisville, KY with Ship A Car Direct. The entire process was easy, efficient and flawless. David was invaluable to me, getting everything in order and keeping me informed of what steps were next, every step of the way. The car was picked up within two days of us contacting them, and delivered a day early, in perfect shape for a very reasonable price - $800.
The following is how I made the decision to go with Ship A Car Direct in the first place - and clearly the hardest thing about shipping a car is figuring out how you're going to do it and who you're going to trust to handle it. I first found Ship a Car Direct via Yelp. After reading all the reviews I never researched another company. I went directly with them and was glad I did.
What set them apart was while they had 4 out of 5 stars, upon reading all the reviews I found that Ship a Car Direct responds to and appropriately addresses their reviews - the good, the bad and the ugly, of which there were not many lower star reviews, but they did address any and all problems and fixed them right then and there. They even gave refunds. In more than one instance I didn't even think the complaining person deserved one. This made a huge difference in my decision to go with them.
I realized by using a broker like Ship A Car Direct that I'd have a third party on my side during the process if anything went wrong, and I realized through the reviews that they work very hard to make sure nothing does go wrong. I found in MANY cases the incidence of lower stars was unfounded. The complaints were for small, insignificant things - like the driver didn't speak to them as friendly as they liked. Seriously? You'd deduct a star from the broker because the truck driver didn't speak to you with rainbows and butterflies in their voice? This ain't Nordstrom - you have a trucker bringing your car to you - and it arrived early and in good shape. Be real.
While sometimes things go wrong, or companies do bad things, reviewers also do bad things, are wrong, are unrealistic, unfair, or just plain clueless. Taken into account, and before I even booked with them, I realized they really should have 5 out of 5 stars based on my reading and this is why I selected this company. What mattered to me was the reviews showed the cars arrived, either on time or early, or even a few days later in a couple cases - seriously cross country travel is not an exact science - and they arrived in the same shape they left in.
THAT'S THE GOAL.THAT'S WHAT MATTERS. Not if you did something stupid like stow extra stuff behind the seats to save yourself the shipping cost of personal items when you were told to not do this under any circumstances, and not if a delivery driver didn't speak to you with rainbows and butterflies in his voice. This isn't Nordstrom - it's trucking companies moving your car across many miles of roadways, traffic, bad weather and sometimes unsafe conditions. BE REAL and BE FAIR.
If you want your car handled appropriately, and with another set of eyes and recourse on your side, go with this broker who will make the arrangements for a transport company they know and trust for you as well as follow the ENTIRE process along the way for you. Frankly, I don't think the President of the United States is as informed as we were throughout the process. Amazing customer service.
My daughter's car arrived in perfect shape. It was picked up when and where we needed it picked up, delivered not only a day ahead of time, but a half hour sooner than expected in order to help me with a work schedule issue exactly where we needed to pick it up - talk about great service. The transport truck was new, clean and in good shape and it held other high end cars on it as well - and they all looked perfect, too. The driver, Bobby, was positive, enthusiastic, kind, considerate, concerned about a schedule snafu I had, professional and very efficient.
We could not have been happier with a situation that can be filled with pitfalls over one of your most important and costly possessions. I have zero affiliation with this company, I'm the founder of a 15 year old non-profit who helps women through surgery all over the world, so I had no experience with this and was really worried about how to do this until I found them. I would give Ship A Car Direct 20 stars if I could. A million billion thank you's. I'd use them again in a heartbeat. Attached is a pic of my happy daughter in her car and the nice transport truck the car came across country on - perfect experience!
Thank you so much for the amazing review, Anni! And you bring up terrific points about what to value when reading online reviews! Happy to stand up to your research!
Reviewed Feb. 25, 2015
We were very pleased with Ship a car Direct. Dale and the driver were in contact throughout the process and always available to answer any of my questions. Pick up went a lot faster than I thought. Delivery was a few days sooner than the eta but it was on the day the driver told said it would arrive. Would use them again.
Thanks for the great review, Yvon! Happy to keep you in the loop throughout!
Reviewed Feb. 25, 2015
After researching on the internet how auto transport works, and that all providers are brokers, I found that Ship A Car Direct was the only firm I spoke to that was forthright about the process. I further researched on Yelp the top rated brokers and found Ship A Car Direct highly rated. I selected Ship A Car Direct and was fully satisfied with the service delivered. They communicated fully and set expectations appropriately. I would hire them again for auto transport.
Thanks for the excellent review, Allan! So glad to hear we stood up to your research!
Reviewed Feb. 23, 2015
David at Ship-A-Car Direct was professional and knowledgeable. The car was dispatched within 24 hours of my order placement. Car delivered 5 days later safe and sound by professional and courteous transporter. I'd do business with Ship-A-Car Direct again in a heartbeat!
Thanks so much, John! Glad it was a quick and safe experience for you!
Reviewed Feb. 23, 2015
They were very helpful in getting my car out here ASAP. Jason was very professional and helpful! Will use again! Trusted service!
Thanks for the great review, Barbara! Happy to be helpful!
Reviewed Feb. 22, 2015
I was very happy with the communication, price and service I received from Ship A Car Direct. They were on time and very professional. The driver was thorough and our car arrived in the same condition as when it was loaded.
Thanks for the great review, Jim! Glad to keep safe and easy for you!
Reviewed Feb. 20, 2015
I picked "Ship a Car Direct" because it had the best review with a few complaints, compared to the other companies. I could find a cheaper way to ship my car, but my car is precious, and I didn't want to take a risk. I shipped my car from Texas to California with a very satisfying service. Dale, a guy I talked to on the phone, was honest. Everything went so smooth with shipping. Pick-up and drop-off were on time. People called me ahead to notice the processes. My car was delivered safe door-to-door. I am very very very satisfied with the service.
Happy to keep it smooth and easy for you! Thanks for the amazing review, Yeon!
Reviewed Feb. 19, 2015
The initial talks were good and Matt took 2-3 days to find a vehicle to ship my car from San Diego, CA to Vernon Hills, IL. No money was taken until then. Then a small amount was asked to be paid in order to confirm the driver and the vehicle. The driver, Yogi from OSSO, was supposed to pick up my vehicle around 12-1pm on 02/11/2015. But he came around 4-4:30pm only. He was good and neat in his job. A joint inspection was done and I took some photos in front of him and signed the bill of lading.
Yogi mentioned that he would deliver the vehicle on 02/16. However, he called me on 17th morning and told that he was on the way. The vehicle was offloaded in the parking lot next to my apartment complex. It was a bit dirty with some snow patches, however, there is no damage/dents/scratches observed after I did a car wash later. I had marked that the inspection was done when the car was dirty. I really don't mind a delay of one day considering the distance of shipment and still it took just 6 days. Overall my experience with Ship-a-car-Direct and OSSO for my vehicle shipping is great and I would definitely go back to them again.
Thanks for your positive feedback! Glad to hear the overall experience was great!
Reviewed Feb. 19, 2015
Shipping my car across country is a stressful thing, but Ship A Car Direct made it easy. I received friendly service through Ship A Car and also my carrier. My car arrived in good condition. My only word of advice would be to not hesitate to call when you have questions or when you want to confirm pick up date and delivery date. For pick up and delivery, there seemed to be a miscommunication as to when they were coming, but with a few phone calls, I was able to get things straightened out, and the pick up and delivery were on the allotted day.
Thanks for the great review, Hali! That's a great tip: carrier arrival estimates are estimates, so do give us a call if you have any questions or concerns about timing!
Reviewed Feb. 18, 2015
I was extremely satisfied with my experience with Ship A Car Direct. I was over my head and they guided me in the right direction, and checked on me every step of the way. Even when my car was running a little late (not by their fault) Matt contacted me late his time to make sure I was updated. Would absolutely use them again.
Happy to keep you in the loop throughout! Thanks for the great review, Marisa!
Reviewed Feb. 17, 2015
Awesome experience! Placed order on Sunday, vehicle was on a hauler within 24 hours and delivered on Wednesday.
Thanks for the awesome review, Tracy! Happy to keep it quick and safe for you!
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- shipacardirect.com
