SGT Auto Transport Reviews

There was an initial delay. I understand that was because of the holidays at that time, but the rest was smooth. I was there only for the delivery, but the shipping was done by one of my friends. It still went smoothly although I wasn’t present there. I liked the overall service. Also, the charges were fair. I would recommend to any of my friends who would be looking for it.

I asked the right questions, when the car would be there, and who I needed to be at the drop-off location. It's a simple, common sense process. The guy who delivered the car was very spot-on and helpful. He drove the car right to my house.

SGT had good communication, and the transport was timely. We had just transported from Atlanta to Austin. So, for the distance, it was fine. It was smooth and easy.

The communication could have been a lot better. I was concerned that the move wouldn't go according to what SGT said it would do. It's a little shady to me. But SGT got my car delivered and it's in good shape. So, that's good.

The carrier that SGT used showed up early, so that worked out really good. The driver showed up about four hours early, which was wonderful. It was quick and easy. The guy that picked up the vehicle was very polite. I got the vehicle when they said they'd get it there, and it was easy, which was refreshing. Our experience was great and very pleasing.

The dispatchers were really nice and they were willing to answer all my questions. Getting contact from the driver on time was good. It was easy communication all around. The cost was the same as what I was told at the beginning. I got a little confused on how to pay the driver and it was the dispatcher's fault. I was told to pay with cash then I was told not to. I was told to pay the driver directly, and then I was told to not pay the driver directly.

SGT called me right back first as soon as I applied. But I wasn't ready to book. I didn't think they were gonna call back that fast. But the rep was good. I ended up calling back over the weekend. The only thing was that there was a little confusion on when the car will be ready to be picked up. I put a date in there, and I assumed that was the day that they were gonna pick up. But it was not. It was the day that they started looking for a transporter.

They were responsive and they found a truck very quickly. During the shipping process, they stayed in contact the whole time. The trucker was very easy to work with as well. The payment system was all very easy.

It was hard to get in direct touch with a live person. It was more like an automated email service. That could have been a little better. I was trying to get ahold of somebody to verify that the driver put wrap on the windows because the windows weren't installed and it was raining. But I couldn't ever get a callback so the vehicle got rained in for seven days while it was being transported.

I had went with another company but they were giving me the runaround. So I contacted uShip and uShip hired SGT Auto. They said they got a guy and told me the day and time they were picking the vehicle up. The driver was there and picked it up. They gave me a window of delivery and delivered it early. It was great with SGT Auto. There was a $50 difference than the other rate but was totally acceptable.

We chose SGT Auto because they provided a similar service to everyone else, but it was up to 100 bucks cheaper than the next lowest-priced guy. It was pleasant with them and they were helpful. They had a similar price to the next best guy. We asked for some sort of a discount so that we could make an easy final decision based on price and they were willing a $150 discount to the initial quote they had offered.

SGT was great. I always get three prices, and they were by far the best price. Also, based on all the reviews I read, they were legit. They told me that what they originally quoted me was only good for a week, and it was gonna be $50 more. Then they called me and said they’d get a driver on it within three or four business days, and they’d keep me posted. They called me on a Friday or Saturday and said they had a driver that could pick up that day and have it at the delivery location the next day but it was gonna be $50 more.

We have a car that was repaired in Utah and SGT picked it up. It was delivered the next day morning to LA. They changed the bill and put $200 more but it was okay. We're happy to move the car back with them.

My wife thought the pricing was good. The representative, Leonard, was excellent, amazing, and communicated very well. He made sure that if we had any questions, he was open for communication. The time frame was better than anticipated.

We liked SGT Auto Transport's prompt response, the price negotiation, and the delivery. SGT was able to find me a driver the next day. They were able to help. The communication was good. The driver let me know the day before where they were. And the day of the delivery, they called me a couple of hours before. So, it was a very good experience with SGT. I would highly recommend them to anybody who wants to ship a vehicle.

It was a fair price, especially being so last minute. The only thing is, the pickup day ended up being a lot later than originally estimated, which for me wasn't a big deal because I was working from home. But someone else, it might have been a bit of a pain if we were expecting them first thing in the morning and they ended up not coming until the evening. Other than that, it went really well.

I had excellent communication. Any questions I had, SGT Auto Transport answered them for me. I had to push out my date for them to pick up my vehicle. So, they assisted me with that as well. From the date of pickup, they got it here in three days. Everything was straightforward. Also, SGT was the cheapest. Go for it.

The process was pretty good. The driver communicated really well with us.

I booked my shipping through uShip and they dealt with everything. The process was very good and I would highly recommend SGT.

SGT was local where I was living at the time and they gave me a straight-up quote. They told me what it was going to be and they made me feel comfortable giving them my brand new car and send it across the country. They contract with the vendors, the shipper, and the shipping company, and we had a mutual location with the dispatcher company itself to pick up the car. The dispatcher communicated with me on a daily basis every 12 hours letting me know what date, time, location, and it made it in time exactly. The shipping was perfect and it was good for the price.

SGT had good service. It was very simple and easy to connect with them.