Protect My Car Reviews

The only thing I've done so far is taking advantage of the oil changes. The third time was a little difficult because the place I wanted didn't do third party payers, so I had to go somewhere else. It became easy on my end once I got that cleared up. I'm looking at some repairs coming up, so I'll see how much ProtectMyCar.com can actually save me on these repairs because I haven't had to use that option as of yet. It's been a good experience so far.

I've used ProtectMyCar once. The claims representative told me that if I had car problems to take it in and there's a $100 deductible. It works good and it's been going fine.

ProtectMyCar is awesome. It was affordable and submitting a claim was very simple. I did it through phone and the claims representatives were very pleasant and knowledgeable. There wasn't a lot of stalling, it was very quick and clear so I appreciate that.

I got ProtectMyCar 2 years ago and they’ve been really good. Making payments, submitting a claim, talking with the claims representative, everything has been great.

I have had some good and not so good experiences with ProtectMyCar. They have a monthly payment plan that was very affordable and it's a decent thing. I had trouble one time when they have a towing benefit but they have to find someone who'd take a credit card. Also on one occasion, I was stuck and I called them at 11 o'clock and they got me a tow truck for about 5 hours. I had to stay in the hotel. They kept sending tow trucks to the wrong location. And some of their people have different perceptions of how things work. There seems to be a lack of consistency, on what the rules are. They say there's no towing benefit but others say there is. One told me that the hotel was covered but I was told soon that it has to be 150 miles from home before they'd pay the hotel.

Submitting a claim to ProtectMyCar has been okay so far. I've used their roadside assistance and oil change. On the whole, I've always thought ProtectMyCar was the best and recommended it. It's completely worth it.

I got the ProtectMyCar warranty over the phone. They did cover for the claim I made for my transmission problem. I took the car to the mechanic shop and the shop talked to ProtectMyCar then the latter's rep came to check on the car. They're okay on the whole - I didn't believe that before but I see what's happening. In any case, if I didn't have warranty, I'd have to take the repair cost from my pocket.

I'm still waiting on a refund check from ProtectMyCar. I've been waiting on it awhile and I don't know if they're going to return it or what.

My experience with ProtectMyCar has been beautiful so far. Initially it was shaky but it was just a phone number mix up because I had three phone numbers of their roadside assistance. Everyone I told about ProtectMyCar were in disbelief when I told what I've spent and what was covered. It was fantastic.

The person that I called to at Solace when I had a warranty problem was very kind.

We had one hiccup. The way that the original contract was worked out with Solace it included three oil changes a year. The first time we took it in for an oil change, when they called to get the payment they didn't have it on record. I have to go back, listen to the recording and figure it all out and all got ironed out. Other than that one issue, so far so good.

I called ProtectMyCar and had a complaint for a little over a week about some repairs done and the gentleman who sold me the contract. He told me, no matter what repairs, whether it's warranty work or repairs I had on the vehicle, they negotiate 25 to 40% off. However, they only negotiate on stuff that breaks down. I had the injectors cleaned, the oil and fuel filters changed. The oil filters are always free but I got charged full price for getting the fuel injectors cleaned and fuel filters changed. If I would have known this, I would never contract out. Either they correct it or cancel my policy and give me back my money. They still haven't called me. Will someone from the company explain and call me ASAP. I'm dissatisfied.

I found ProtectMyCar.com online and they seem to have the best deal for the best price. Recently, I took a board to the mechanic a couple of days before I wanted to file the claim and he called and checked them out, and everything went smooth. I have recommended them to several people.

I bought my auto warranty from Protect My Car as they seemed like a good company if the price is right. So far I've only used them once. I got an oil change and it was perfect. I had no issues.

ProtectMyCar.com has been good for me all the way around. I’ve used their services once so far. I had an oil change done and had a bit of a difficulty about it because the car guys didn’t understand that ProtectMyCar changed name. They didn’t want to honor it because they were not sure and were not on their list. I had to make a call and do a bunch of stuff. It went okay once the company that I went to got the gist of it.

It's easy to make payments. However ProtectMyCar took awhile to process my claim. They need information so I had to provide them with the information. Which made the process a little long.

I'd highly recommend ProtectMyCar. Purchasing the extended auto warranty is easy and it is cheaper compared to others. I haven’t had a claim yet, but I did an oil change and the tire rotation. It went smoothly and I haven’t had problems at all. The mechanics called them from their line and they called to gather the information I needed and it was taken cared of right then and there. I haven't used other benefits but don't foresee any problem in the event that I do. They're reliable and dependable.

I received a call from ProtectMyCar and I liked everything that they offered so I got them as my auto warranty provider. So far everything has seem to go over real nicely. I would recommend them.

I chose ProtectMyCar because I liked what they were offering and the coverage. When I bought my vehicle I took it to an ASE certified master mechanic and he told me it still has 100% of the original parts and advised that when I start putting some miles on it, I just might have some problems here and there. That's when I started thinking about extended warranties and got ProtectMyCar. My experience with them was pretty good until when I had to use the service. I do a lot of maintenance by myself such as oil changes, transmission flushes and engine flushes. According to the warranty, if anything were to happen, I would have to have a record or an account of my service or servicing dates and/or have a copy of my receipts to serve as proof but I wasn't able to present any. And because of that, they said they are not going to cover my vehicle. Due to my ignorance, I'm learning everything about extended warranties the hard way. Overall, I'm satisfied but I still wish they could've done more in my situation.

ProtectMyCar seemed to be the best deal so I went with them. I had a great experience - no problem at all. So far, so good. I was satisfied with them and I'd recommend them.

I was a prior serviceman and the gentleman from ProtectMyCar was a prior marine. I was happy that he gave me a discount and made my payment affordable so I went with them. I've used the maintenance deal at a dealership in Lumberton to have the oil changed, but when I submitted a claim, it was denied at first. I did not understand why so I called back and asked what was going on. I got the luxury package. I was told it’s covered bumper-to-bumper, and if something goes wrong, it’s going to be taken care of. I asked why would the part of the ignition module system and fuel not be covered. They said it’s not listed as one of the parts. I said the policy stated it covers all of ignition and fuel modules. The representative put me on hold, called somebody, and called back to say it is covered. It wasn’t much of an argument at all. The man handled it the way it needs to be handled, so I was satisfied with it.

I am more than satisfied with my ProtectMyCar auto warranty. It's affordable and submitting a claim was easy. They were fast and professional.

Last week my car overheated. I called for roadside assistance and they were so nice. Fortunately, the car cooled down and I was able to restart it and make it home, but my phone died and they couldn’t get in touch with me. They called my home phone number, got in touch with my girlfriend and went over the limit to make sure I got home. I was very satisfied.

When I bought my cars, I also bought ProtectMyCar protection for each of them. Submitting a claim with them has been easy and their claims representative has been very good and helpful. My experience with them has been very good and I would recommend them.

We feel bad about ProtectMyCar.com. Their claim process is very difficult and they take too long to send an inspector. Also, they don't call the dealer when they have the result of the inspector and they just cover 100 and the lift is 150, so that's not good. Making the payments is easy because I do it on time but as a whole, I'm very dissatisfied with them.

ProtectMyCar called me and asked if I wanted to start my warranty on the vehicle again. At that moment, I didn’t have anything on my vehicle for towing, etc. so I went with them. The person I spoke to was very nice and helpful. They gave me a military discount because my father is a Vietnam veteran and I’m disabled. They tried to work with me payment-wise. They’re good and very fast when I submit claims by phone. They were quick to get a tow truck out to my house. I’ve also done the maintenance for oil changes with them. They’re very efficient and kind.

I'm pleased with ProtectMyCar. Making the payments for the auto extended warranty was easy and solid as it was payroll deducted. I went and got my oil and tires rotated but it took them several times to get through faxing the claim over to get it paid so I could leave. Prior to that, it took me a while to get through too and it was inconvenient. Even though it took a while, it was okay.

It took approximately two weeks to finally get closure because the paperwork was going back and forth. The process took a little longer than I expected but I'm satisfied with ProtectMyCar.

ProtectMyCar gave me a good deal so I signed up with them. The payment for the extended warranty goes right out of my checking account each month so it's been easy. I had no problem every time I’ve done an oil change, and ProtectMyCar pays for it. And the last time I put my car in the shop, they paid for it. Although when I first filed a claim, it took them forever to approve anything, and in the end they didn't approve it. But after that, the claims process has been fine. Overall, I'd recommend ProtectMyCar.

Purchasing this extended auto warranty was easy, they take it out my bank. I chose ProtectMyCar because of their price, but submitting a claim was not good. Not too many people want to take that ProtectMyCar claims card. Not too many people want to deal with it. They are all like, "What's this?" They ask me what it was about, and when I told them, they said, "No no no. we'd rather not use that." It's not very good because I've taken my car to two different shops and nobody wants to pick it up, nobody wants to deal with it. Overall, I'm dissatisfied with ProtectMyCar.

They have better price so I went with them. I was skeptical at first when I found out about them but everything's been fine so far. The process of submitting a claim was easy. I've used them for oil changes which they paid through the extended warranty. I've also used their 24/7 roadside assistance (I locked myself out of the car and lived to talk about it.) They've been good. It's easy to make payments for the extended warranty. It's just a direct deposit.

I checked prices around and Solace seems to be pretty good. Though I don't have any experience submitting a claim yet, I told them if something happened, they will take care of it. I'd recommend them to others.

I want to cancel my extended warranty with ProtectMyCar. They told me a different story than when I purchased the warranty. At the time I was buying the insurance, they said they will cover everything, such as unlimited towing, and they guaranteed to save me at least 25-45% in car repairs. When my car was broken however, it took me about two days to tow it. Last night they were supposed to have a tow truck for the car, with the towing people call me within a number of minutes. Two to three hours after that, nobody called or showed up. I then go home and called them the next day. The car is finally towed to a garage and ProtectMyCar said they are going to negotiate with the garage.

I chose ProtectMyCar because they were the cheapest and they gave me a lot of discounts due to my disability. And submitting a claim was very easy at first. Although, now I'm waiting on our check they're supposed to send me back for refund for my oil change. I did it two or three weeks ago, and I haven't received it and it's taking a little while. But everything else has been pretty good. Also, I did use the roadside assistance. And my car right now is in the shop but I have to pay a certain amount of money, then they'll send it to the people, to get it out. But overall, they're pretty good.

ProtectMyCar said they will pay some of the costs in my claims, but I still had to come up with a lot of money for the car, which I didn't like. I didn’t get what I wanted out of the extended warranty, and when I needed a rental car, I still had to pay for it.

I chose ProtectMyCar because their monthly payment was lower than the other companies and they offered me something that the others didn't, which was like wear and tear on the motor. It was easy to submit a claim with them. I just took the car to the dealership and they took care of everything. I didn't even have to call them to confirm anything. They already talked to the dealership so my job was just to drop the car off, get the car when it's done and pay the deductible. It's a very good company. They are reliable. They're always there to make sure that you're good and they work with you on whatever it is that you need.

Submitting a claim with ProtectMyCar.com was easy. They worked with me and they helped out in making the payments. Different people say they don’t trust the extended warranty company. A lot of people were turning me down in my area and they don’t accept that. But they did find somebody who has done my oil change once and they talked to the people. Lastly, we just had a flood in South Carolina and the vehicle that I got covered under them is messed up so I will have to call their customer service line and see what they can do about that.

The whole claim process of ProtectMyCar sometimes takes longer than what they tell you it's going to be because they've told me that once I get my car to the shop in the morning, they'll have the whole claim started so they can start on my car the next day. And it didn't work like that. My car ended up both times being in the shop for over a week. They say that they can provide me with a rental but that's not true either. As a result I had no way to getting my kids around anywhere for the times that my car was in the shop. So they should communicate that information better with people.

Protect My Car called me around a month ago and so far, I have already done their free oil change and it came through okay.

I have an older car that's why I chose ProtectMyCar. Payment is very easy as well as submitting a claim. I just did it over the phone. It's the processing that takes a long time. In fact, I'm still waiting to get a claim back from July. It's hard to get in. One has to go back and forth and it's hard to fax stuff. Their representatives were very courteous though. The referral program is good, I liked that.

I've done my quotes with different companies. I was like, "Nah, I'm not interested." But with ProtectMyCar the price was reasonable so I thought let me give it a try. Then I was a little disappointed since there was a lot of back and forth with the payment. I was getting a little bit aggravated at times. They feel like the dealer was charging too much and the dealer was saying that, "You can't come into my shop and tell me how long it's going to take me to do something because you're not the one who's doing it. My guy’s the one who’s doing it. And if I’m telling he’s going to take a whole week, you can’t tell me it’ll only take a half an hour. We work different."

ProtectMyCar.com called at the right time I needed warranty coverage but I don't like them. They don't cover a whole bunch of stuff. My car is in the shop right now and they're saying that they don't cover the wires that go to certain parts and only cover a certain part. They don't cover some labor. It's ridiculous.

ProtectMyCar was a little cheaper than the other auto warranty providers. Making payments is easy because they charge it from my checking account. However, when I had a problem, I was checking who I could take it to and what I needed to do to get it fixed, but nobody seemed to know. It was a little difficult process for me. All they were telling me was to take the car to a certified mechanic, but didn't tell me which one. I didn’t know they covered just anyone.

I was disappointed with ProtectMyCar because I thought I'd gotten the premium package. The coverage was not exactly what I thought it was going to be. I had some other things that I wanted to get done but couldn't because it wasn't included in the package that I got and these include replacement of seat warmers or car rental. I thought I was getting a rental that would be good until the vehicle is fixed but I learned that it was only for one week so I need to learn to be more specific in what I'm asking for. Overall I'm pleased but I just get frustrated with the fact that some things covered in my previous program is not covered here.

Making payments for purchasing my extended auto warranty was easy. The guy that contacted me made sure that I was comfortable with the prices that he gave me and the time period to pay it off. What I'm paying for right now is like paying for one oil change, so I can see the difference. And if I have any other problems in the long run as far as mechanical problems, they will help me with the price instead of paying the full price for the parts and the labor.

When ProtectMyCar.com called me a year or so ago, I was getting a lot of offers for warranty or insurance for my 2008 Maxima. I really didn't have any intention of getting it. The salesman was just unusually good and unusually persistent and I couldn't get off the phone. That was the only reason I bought it and I fully intended to cancel it. But about the time that I bought it, my neighbors had a $4000 transmission bill and I thought, well I can afford $50 a month better than I can afford a $4000 surprise. I didn't cancel it but I didn't use it. They'd mail me stuff and I'd forgotten about it. It really wasn't a priority.

ProtectMyCar have great service and people, so it was very helpful. I felt like everybody was honest. I went with them because of the price and the stuff they provided were what I was looking for. I used the warranty once to get an oil change, so that's great. Submitting the claim was easy too. It was almost in and out - nothing that caused a headache. The shop did it via phone. Also, it was easy to make payment because it comes out every month automatically. My experience with them is perfect.

Somebody who had the ProtectMyCar warranty was telling me about it so I purchased it. It was easy to make payments for my auto warranty as well as to submit a claim. I did it over the phone and the claims representative was knowledgeable. The service is good.

I’ve only gotten my oil changed and my tires rotated, and I shouldn’t have purchased ProtectMyCar since I couldn’t afford it. I’m on a fixed income, and tempted to cancel and pay what I already had done. The man told me that I could get my oil change for free, so I went and had a little trouble. I thought I could do it at Walmart but they wouldn’t take that. I had to go to one of the oil change places, and after he got through doing what he had to do, I had to take the bill and go down to the business center and fax them a copy of it to show what I had done. It ended up great, and I’ve nothing bad to say, just that I should’ve waited a little better.

The best thing that happened with Solace is when my vehicle broke down after hours they got me a tow truck and paid for it immediately. I'm very grateful that they handled the towing very professionally. Even though the guy was states away and was talking to me from Wisconsin at 11 o'clock at night. That guy was great and I've got the best things ever to say about him. But every other aspect of Solace just fell apart.

ProtectMyCar is the worst company I've ever dealt with in my life. They've outright lied to me. My car went in the shop two weeks ago this Monday for an hour and a half job and they insist on supplying the parts. The parts have not arrived yet. I'm going to have to rent a car so my girlfriend can keep her job. They promised it would be here again today, but it's not here yet. They told me they've ordered them and shipped the parts yesterday, but the parts still haven't been shipped. I've dealt with a lot of companies in my life, and this company should not be in business.

ProtectMyCar covered more parts compared to my previous extended warranty which covers hardly anything. The first time I submitted a claim, I was put through the ringer and they denied the claim and they questioned the mechanic shop. It was just so much that I just decided to drop it. The second time was with a different repair shop, it seemed okay. The concierge was the one that dealt with it instead of me. Payments are easy, they take it out of my account. I haven't used any of their benefits yet because Mercedes dealership gave me a free car, so I didn't need it. There are a few things that needed to be tweaked but I think they're much better now than before. So I would still recommend them because of the first experience I've had.

My car stopped once and we got a jump. I put it through the mechanic and they said there was also another issue. ProtectMyCar refused to pay for it until it actually stopped again because they only cover mechanical breakdown. When I took it from the shop, it stopped at the middle of a bridge in midday traffic. I attempted to use their road assistance but they took over an hour and a half to get there. The police actually came and they had to have it towed. They do make the payments, but this last experience was really horrible for me.

I love ProtectMyCar.com. Submitting a claim was an excellent experience. However, the last time I called, they didn’t pay for the part and I had to pay out of my pocket. Other than that, I'm proud of them and I like their service. I would recommend their service to anyone and have already told my daughter about them.

Because of the price ProtectMyCar offered, I chose them over another auto warranty provider. So far, the only thing I've used is the oil change. The process was perfectly easy. I just went into the Dodge dealership, and everything was handled. I would recommend them to a friend.

The experience I've had with ProtectMyCar has so far been okay. I didn't deal with them too much. When I first tried to get my car towed from my work, the woman I talked to took the information down but I never heard from anybody afterwards. Four or five days passed and things stayed the same. I had to call her back, but I got to talk to a man instead who set everything up. He was great. He got everything done. The tow truck people came within the next two hours and it was for $165. But only $65 came out of my pocket so that was a blessing. Unfortunately, I'm on the process of getting rid of the car that's under ProtectMyCar because the worth of work that needs to be done to it is close to $5,000. Eventually, I'll have to cancel it out because I was told I can't switch to another vehicle. But I do know that ProtectMyCar is only going to pay up to $375 for the mechanical work and I don't have close to $5,000. So I don't have any choice but to sell the van.

The first claim I did was the oil change. The company I went, Jiffy Lube, didn’t have a printer so they said they’ll reimburse me and until now they haven’t. ProtectMyCar didn’t handle the situation right. When I called and checked on the status, they had lost my information that I had sent in, the receipt and stuff for the reimbursement, so I had to resubmit that five weeks later. It’s been three weeks now since I heard from them and I’m not liking it at all.

We had a couple of things done under ProtectMyCar and there weren't any delay on their part as far as getting the okay to the people whether it's covered or not. I haven't had an insurance with other agencies that hold up, drag their feet, don't respond to the people doing the repair as fast as you would like, or sometimes have to wait a day or two to get a response so I'm not sure if it's what we had done that made it easy for them but it came out pretty good. I had minor stuff to go to the shop and they took care of it without any issue but I want to see how they act if something bad goes on. I haven't had any bad things for ProtectMyCar. I don't have much to complain about except the price but I agreed to that so I don't have any major problems.

The submission of the claim with ProtectMyCar was easy. I just called them and told them I needed a tow or I needed a jump, and they sent a truck right out. Their claims representative were pretty friendly, but at the end, they collect and they're like an insurance company. They want you to pay your premium but they don't want you to have an accident. Once you have an accident then they're gonna ask you how much it is and all that stuff, just like an insurance company. So, I'm used to that. They're pretty courteous and I appreciate that I had it. Overall, they have good service and I would recommend them to a friend.

Initially, submitting a claim with ProtectMyCar.com wasn’t easy, but it was not on their part. The person handling the claim with the dealership was the one that was making it more difficult than what it was. Once I got involved and I dealt with them directly, it seemed easy and smooth.

ProtectMyCar gave me partial coverage because I had so much mileage on my car and they were the only extended warranty company that would cover my car. They had a part of the policy where one could save up to about 50% on expenses. The part of the policy that I needed to reimburse went fine for me. They reimbursed me in a timely manner and did what they were asked to do.

When I did the insurance with ProtectMyCar and my car broke down, they would not give me a rental car right away. I drive for a living and needed a vehicle. I waited two days for the approval of the claim and then they only gave $30 a day. There’s not even a rental car out there for that amount. They didn’t even cover the tax so I paid an extra $100 for seven days. But other than that, it has been okay.

I submitted a claim with ProtectMyCar and nothing has been done about it as of yet. We seem to be going back and forth because they wanted receipts from oil change. I was explaining to them that oil change doesn’t have anything to do with the transmission. I’ve always taken really good care of my cars. I don’t know what has happened or how it happened. It’s a car, these things can happen.

I originally got the ProtectMyCar warranty because I have a 2007 Outback which is one of those cars that, after 7300 miles, you're going to have a head gasket go and then get an Alpha 2100 to fix it. After that I'm like, "That's not a good way to start," so I googled and looked. Once it was physically fixed, they called me back a couple of months later and asked if I was still interested, and I told them that I was. Then they went over prices and what it covered. The guy that I spoke with mailed me facts about the company, to show that it was a legit deal and that was a big thing for me.

I'm trying to find out if ProtectMyCar.com has paid anything towards my car because Midas has not fixed my car yet and won't fix it. If they're not going to do anything to my car, then they shouldn't charge the insurance company. ProtectMyCar is doing their job but Midas isn't. This is my first time using the warranty.

ProtectMyCar called me and told me that my warranty was going out. And from what they offered me, I think it was a good deal as long as I wasn't late paying it. But when I submitted a claim, it was very difficult to deal with them. They were asking too many questions and I told them to talk to the mechanic at Rayford because my car is being serviced at Rayford ever since we bought it. And so they did. They went back and forth and they were talking about oil changing. I said it has nothing to do with the motor, it's the transmission that has a problem. Then they said, "Well, did you get the transmission serviced?" I said, "Call Rayford. Everything that was supposed to have been done to the car, Rayford did". Then they said Rayford didn't do anything. And all that time, they didn't give a rental car unlike before. If I have a choice, I would've cancelled it but I have to pay it all. They seem to set me up for a ride.

We submitted a claim with Solace and the process went well. The payments for the auto warranty is affordable and they worked with me to take care of it monthly. However, I'm just making a claim on the tire rotation and they wouldn't do it - I don't know why since it's on the contract.

ProtectMyCar kept calling me year after year then one day I just went to them and got it. Submitting a claim was not too difficult. I just did it over the phone and I think it's good. I didn't have to do anything. After my protection ended I never went to the dealer because it's a little far. I only go to one mechanic. This technician is very close from my home and whenever I have problems, I go there and just leave my car. He'd check and whatever I have to pay, I pay and whatever ProtectMyCar needs to pay, they pay. They are good and I have no problem.

ProtectMyCar is awesome, and it was not difficult to claim. I needed some parts to be changed because they were worn out. When I went to the Honda service department, I asked them for the quote. They contacted the claims department and they both coordinated. Within two days, I got the approval and it was done. Also, I could have rented a car using the insurance but I was out of town. But next time, I'm going to use the rental car benefit.

I'm paying almost $200 a month for my ProtectMyCar coverage but the insurance paid out only $147 the first time and $250 the second time, I had to pay for the rest. I never had the car in a shop before, so what do they do with the money? Pocket it. They're not looking out for their customer. I want to cancel it.

I'm very dissatisfied with ProtectMyCar.com. I took the vehicle to the shop, and everything that I had done to it, I was responsible to pay. It's nothing but bad. In fact, I'm getting ready to cancel it. I'm going to find another coverage.

I've only had one experience submitting a claim and it was good. When I called the company, they answered immediately. The only concern is that when I made my contract, I was told that everything I find in the book is covered 100% and I only needed to pay $100 copay. But when I went to KIA to have my car fixed, the price there was $700 and they told me that the company won't pay in full. I needed to pay $100 copay plus another $100. So it turns out the company doesn't do a complete coverage. I'm thinking of calling the lady who made the contract 'cause I don't understand it. But other than that, I've had a very good experience with ProtectMyCar. I had a problem with my car, I went to their dealer, they worked with the company, and everything was okay. I have also recommended them.

I submitted my first claim with Solace and haven't heard back from them. That's been almost three weeks ago and I don't know what's keeping them from getting things on the ball.

I have two services. I have AAA, plus I have ProtectMyCar. I forgot what ProtectMyCar covered. So I called AAA and it took more than two hours for the tow truck to come. I was getting worried because it was about to get dark. I called Solace and the tow truck got there within 20 minutes. The service was exceptional. The tow truck driver was extremely careful because I have the sports edition of the BMW. The name of the company that came to help me was Diamond. They had to tow me to Sams where I bought the specialty tires. Sams was closing and they had to take me back to my home and then back to get the tire. And each time, it only took about 15 to 20 minutes for them to show up. The owner had come to get me the last time. He got me to Sams to get my tire before they close. They were good. Submitting the claim was not a problem. I did it over the phone.

I had a great experience with ProtectMyCar. It is really affordable. Plus, submitting a claim was quick and less of a hassle. Everything was good with their claims representative, as well. Paying for it wasn’t hard at all, too as I have automatic payments.

My ProtectMyCar experience was excellent. The process was easy and everything with the company was perfect, with all the benefits at my disposal - 24-7 road assistance, rental car benefits, and maintenance perks. In fact I didn't have to do submitting the claim myself because the dealership did it. All I had to do was pay my deductible. I'd recommend them to others. The only issue I had was I didn't know my full coverage. Otherwise, I would’ve gotten a rental car and file for that.

Recently I submitted a claim to ProtectMyCar.com, and their claims process was relatively easy.

I have a good experience with ProtectMyCar. I submitted a claim over the phone and it was easy. It's also easy to make payments for the purchase of the extended warranty.

I purchased my auto warranty from ProtectMyCar because I found out when I was looking through my friend's paperwork that their protection plan was better than any other warranty provider. For me to get a hundred dollars to make payments for purchasing the warranty took me some time as I still made payments on the car and wasn't working at the time, but I would refer ProtectMyCar to anybody. The claim I filed with them was worked on faster. I had another warranty provider before and they made me wait a whole month for my car.

ProtectMyCar had the cheapest auto warranty that I could find. It was one of those things that I had to do or else I would have been in worse case than I was in. However I was under the impression from their brochure of what they can offer, but that wasn't the way it read. I submitted a claim one time. It was difficult because I was under the impression that I would only have to pay the $100 deductible, but I wound up paying for the labor that was provided for me and it was $400-something. The guy who did the repair on the car filed the claim from their office. The actual amount was $1200 because the part was six-something and the labor was four-something.

ProtectMyCar.com contacted me about the Ford Flex that I had. My vehicle is older and has a lot of miles on it so they only would cover 25% of the repair. I wasn't aware of that initially when I took on the coverage and that was a shock to me. Also, the process should be improved by just giving the credit card information authorizing the payment rather than giving the credit card, signing something and faxing it over.

I had a horrible experience with the last claim I submitted to ProtectMyCar. I called them the day before I was gonna take the car into the garage because I had the engine light on. They told me to take the car into the garage and let the mechanic see what's wrong with it and advise them to give them a call to tell them whatever needs to be done and they'll take it from there, which I did. The mechanic sent them the quote (work order) and I didn't hear back from them all day. They called the next day and said, "We never received anything from them." I called back the mechanic and the mechanic said, "I faxed and emailed and I had an email confirmation that they received the quote." I called them back and they said, "We still haven't gotten anything. Have them send that again."

ProtectMyCar automatically withdraw payments out of my account. My experience was decent. The Nissan dealership submitted my claim. It was okay. I just think that there was lack of communication when I purchased that insurance. When they offered this insurance, they should be a little bit more detailed about what they are supposed to pay. From what I heard, after $1,000, I would have to have $1500 deductible, and I was always told that my deductible was only $100. So it’s a little disappointing. I was never told those details. So its improper advertising. It’s done now, so I don’t have a choice. That is why I’m not so happy with it. I don’t know if I would refer it to anybody right now.

I have had a protection plan for my car with this company for 19 months. My transmission failed. I knew I had a major issue. I pulled my car over and called their 24/7 roadside assistance number. In 45 minutes there was a tow truck there to take my car to my dealership. Sure enough the dealership said it would cost $6230 to repair. I had the service manager call their claims department.

I purchased extended warranty from Protect My Car because they were the cheapest. My experience with them wasn't awesome that they did an excellent job but it’s okay. Submitting the claim over the phone was easy. Their claims reps were friendly and knowledgeable as far as explaining what was covered and what wasn’t. However the claims process is long and I didn’t think that it will be this long. My car has been at the mechanic for 3 weeks already and still hasn't been fixed. It's annoying.

When submitting the claim with ProtectMyCar.com I had to send copies twice and then they received it, but they paid off on one claim but they say the other part of it, the motor oil leaking coming from up in the transmission, they don't pay off on that part. But now, I got to continue driving my vehicle around until I can to afford to get it fixed. When I'm paying this kind of money, they shouldn't have no issues. They should fix it because if I don't get it fixed, it's gonna cause some motor problem and that's about 5-6000 for motor. They can let a simple fix, but I got a quote of about 35, but they're saying they don't fix it. But so far, they said that they will refund me the money that I did pay for having one of the motor fixed. Other than that I had a little runaround but I finally got it straightened out with them.

I had over 100,000 miles on my car and had an extended warranty on it. The extended warranty had expired so I decided to re-enroll with Protect My Car. So far it’s been great. It was easy to submit a claim and it’s been very easy to make payments for the warranty. It’s automatic draft on my account. Two weeks ago my car died at work. I called Protect My Car and they helped me get a tow truck there and that went really well.

The salesperson from ProtectMyCar was knowledgeable and they worked with me - I felt that was a bonus for me. They seemed to have a pretty good plan so I went with them. When filing a claim, the communication between the dealership and the insurance people takes up some time. So, if I'm in a time crunch, that doesn't work too well. Other than that, I was fine with their claims process. I still ended up putting some money out of pocket, but I bought the warranty with the thought in mind that I wasn’t gonna have to put out a whole lot of money.

I had the opportunity to talk to ProtectMyCar about an extended warranty for my 2009 Chevy Impala. My factory coverage had already expired because I was already at 68k on my car. The specialist was extremely knowledgeable about my car. My car was running great at the time, but I was concerned about future repairs that I might not be able to afford. Just 2 months after I got my policy, my driver side window stopped working. I went to my local shop, they told me $510 to fix the window. I presented my ID card, they sent in the mail to me and the shop took it from there. About 3 hours later, my window was fixed and all I had to pay was my $100 deductible. I couldn't believe how fast the service was! Thank you ProtectMyCar! You're everything you promised and more! I now have all my vehicles protected with ProtectMyCar.

I used to have ProtectMyCar a year ago. They used to be Precision. It was pretty easy to submit a claim. I did it over the phone. The claims representative was professional, courteous and friendly. Also, it was easy to make payments for the purchase of the extended auto warranty. They work with you. The only thing that I did not like is when I got this service, they told me that my money would come out on the 4th. My money didn't come out till a week or two later. So, if I didn't have the money in my account during that time I would have been negative in my account. That was the only issue. I have a happy and excellent experience.

I don't use the warranty too much but I would recommend it.

ProtectMyCar was a wonderful experience. I thought it'll be nice to have an insurance if I bought it for my Toyota engine. And so, I spoke with the lady rep and she was helpful and explained everything to me. When she told me about the price, I thought that's unreal and I want that. She signed me up and I've been with the company ever since. The main thing is they do all they say. When my alternator went out, I called their people and followed what they said. Same went for the garage - they took care of everything. So, to me, their word was good as gold, from the first time I spoke with them until the last time. On making payments, I had it subtracted out of my checking account each month. The payments were better than what other companies have quoted me - unbeatable! After using the service, I know that whenever I leave to wherever I go, I have peace of mind. I'm satisfied to see the worth of my purchase so I'd recommend them.

Protect My Car made me a little bit upset. What they did was okay but they took extra time paying and dealing with it. Submitting a claim was difficult and it was a lot of work. You have to call them and they have to put you on hold, and then you have to call them back. It wasn't like any other provider where a lot of people who have protection plans were just given a card, they punch it through and it goes through.

I submitted a claim at ProtectMyCar.com. Their claims representatives were friendly. They worked with me when I was filling but after that, when I’m trying to go over the quote to pay for the car, it wasn’t the same. I have never used any of their services. I am very dissatisfied with their service.

I've only used ProtectMyCar once and so far I have no complaints. I used them when I needed roadside assistance and everything was pretty easy. Customer service was good.

My experience with Solace prior, and now ProtectMyCar, has been a bit troublesome. Every time I took my vehicle in to get maintenance, there was some sort of miscommunication between the dealership and Solace. Each time, I had to take my contract and all the paperwork that I have in there. The dealership would always tell me, "They're saying you're not covered and you don't have a contract." So I always had to call back, verify, and tell them who I spoke to and give them names, and then it would seem to figure itself up. I've used Solace 4 times now, and in 3 of these 4 times I've had issues. The only time I did not have an issue was this last oil change.

I didn't have an auto warranty, so when ProtectMyCar called me, I went ahead and went through with it. I've had a pretty good experience with them, but I wish they would cover more stuff. They pay for my oil changes, but I end up paying for an oil change whenever I call in my claim and they are closed. Although when this happens, I send the bill to them and they release a check.

Protect My Car is awesome. I had purchased a BMW, did an internet search, submitted a form, and they ended up calling me back. I chose them because of the price.

Filing a claim with ProtectMyCar was a good experience. It was an easy process, no problem.

I’ve been pleased with Solace. Solace has a very good rate and it is what I have under my budget. Submitting a claim was easy and if there’s any problems about the dealer or maintenance place that I take it to, they always call me. They don’t just drop the bomb. I just recently learned about their maintenance perks so I recently did an oil change and tire rotation.

It’s been a while when someone contacted me by phone and explained everything to me about ProtectMyCar, or Solace at that time. I thought it would be a good idea for me to have extended warranty on my vehicle, so I went forth with it. So far, everything has been fine. I haven’t had any real issues or problems with the car. ProtectMyCar made the payments affordable. The rate is decent. I’m blessed enough to be able to pay it each month.

ProtectMyCar cold-called me and they got me at a good time. I wasn't looking a warranty provider, but it struck me, "Hey, you know what? I should do that. That would be cool." When I submitted a claim to them, it was incredible. It was better than expected although I had to call them and light them up. What happened was the Ford dealer called me and said, "Yeah, we don't cover that part." So I called ProtectMyCar. I told them I've been paying for a year and a half, and I have never had a claim with them in two years. It was an internal part that needed to be fixed or it will cause more problems down the line.

I've used their roadside assistance and it was an easy process to go through. The claims process, however, was difficult as I can’t get in contact with nobody. Their reps were friendly and knowledgeable; however, they keep transferring me to different people that didn't know my account. The dealer place contacted them too and also couldn’t get in contact with nobody.

My experience submitting a claim to ProtectMyCar wasn’t good. Though the process wasn’t difficult, when I called in for roadside assistance claims, they never showed up twice.

At first I thought ProtectMyCar.com was a hoax because of my first experience with them. I have a $5,000 front-end job that I wanted to fix. I had just gotten the car and they told me it was pre-existing condition. It’s a used car so of course it’s gonna be a pre-existing condition. It was my first service with them and I just transferred the policy over from my old car to my new car, and they wouldn’t honor it because they said it was too soon. I still have an issue with that because now they’re saying that they won’t cover it because of that. And so I’ve got to find a way to fork up $5,000 to get that fixed. That was a little irritating and left me with a sour taste. I almost dropped the policy there but I was advised by my service adviser at the dealership not to because there could be issues.

I would definitely recommend Solace to my friends. Their deals they offered to me were most in my budget and submitting a claim to them was easy and quick. I use the maintenance perks they offer but I haven’t used anything else on their service.

My car was messed up and Protect My Car sent a tow truck to get it. The process of submitting a claim was easy. They told me that I need the dealer write a ticket to call them and they went from there.

ProtectMyCar was taken right out of the savings. Having it is kind of a catch-22. I'm happy on one end because I'm saving money, but I feel there are certain things that have to come out of my own pocket. It should have been fairer. I'm not going to scratch too hard with the ones there, but I am just taking it back a little bit. Other than that, my overall experience with them has been good. I'd definitely recommend them. In fact, I got my son to sign up with them.

I got a Solace warranty. I found them on the internet. They told me that they can give me a good deal on the rate and then the monthly plan would be cheap. So I went for it. And they told me that they'd give me three free oil changes a year because I have a high-mileage truck. I had one hose that they purchased for me and I had it put on, which was no problem. I just got one of the oil changes the other day. But it was a hassle because their customer service has given the technician a hard time. The guy said the customer service was being very rude to him on the phone about getting the work done or how they were going to get it paid.

I’m happy about Solace. It’s so quick when dealing with them. When I made a claim, I called them and they requested me that I have to send the invoice. Now I received already have it reimbursed. I haven’t used the road perks and the roadside yet since I’m still new with the company.

I recently used ProtectMyCar.com's service when my car's battery went low and so I was able to have them come out to restart my battery. Their reps have been very helpful and everything was smooth. However, I won't recommend them at this point because I haven't had to use it yet. I’m not sure if how good a product would be that they say they cover.

I liked the plans that Solace offered so I went with them. When I submitted claims to them, it's been very quick, efficient and to my liking. I've also used their roadside assistance. I'd recommend them to friends.

Submitting a claim to ProtectMyCar was pretty easy - I made a call and fixed everything. The representative was very nice and gentleman. I'd definitely recommend them.

My experience is not good with Solace Insurance. My car had a problem and it broke down and I had to pay myself to fix it. They said they were going to pay for transmission and many other things, but for a simple thing like this, they still didn’t. The belt part on my Mercedes Benz, when disabled, will make my car useless -- you can’t steer it, you can’t move it anywhere. I had the Mercedes Benz people to tow in they came and took the vehicle to the shop, paying them to get it done. It was an emergency and not an accident or something that went disabled on the car and they won’t cover it? I don’t want to pay them anymore. They give me a list with some stuff that they’re going to pay for and some they wouldn’t pay for. Well see what will happen this time.

Protect My Car came across in my email. The email led me to a YouTube video which made the process seem really simple. At first, I pushed it off. I was skeptical and thought it was a scam. Protect My Car was very persistent in calling me and they explained things on every phone call that I got. Finally, on the last one, I thought they were giving me a good deal for the premium package so I went with them. When it came to my very first oil change, we had issues. I thought Protect My Car was new because the oil change places didn't recognize their program. They had me wait for 5 hours for them to get authorization. They didn't notify me about the authorization, and I had to leave the oil change place.

Submitting a claim over the phone was easy and their representatives were real nice. I had to have my car towed in and ProtectMyCar did a good job.

The last time I submitted a claim with ProtectMyCar.com was satisfactory. The one before that was not. They took a while in responding back than they should, and it was only like a hundred dollars that they covered. This last payment was good. I told them that I wasn’t happy with the prior claim and after that they started doing quite better. They finally went through.

I got a car that has a D12 engine which not many warranty companies accept. ProtectMyCar was willing to accept it though so I went with them. It was great at first but once I had the work done, they told me they're denying my claim. So I contacted Florida's Department of Financial Services to step in. Once they did, it went very well and I got paid. Unfortunately, it wasn't as smooth as I thought it should've been. My advice is to make sure to communicate with the warranty specialist so there won't be any misunderstanding.

ProtectMyCar.com is fabulous! The dealer, Honda, submitted a claim to them within the last couple of weeks and they approved everything and did great. I had to have my car in twice in the last two weeks and they have been very accommodating in approving the payments.

ProtectMyCar came at the right time when I was thinking about getting extra protection for my vehicle. Payments are easy since it simply goes out from my checking account every month. I had a tough time with their claims department though. When I took my car for repairs, there was an issue on the vehicle because they were saying that it was a salvaged vehicle even though it wasn't. I had to straighten it out and send them proof; they told me it would be another few days before they would send someone to take pictures of the vehicle. Therefore my vehicle was sitting in the repair center for about a month. I kept calling but they wouldn't return my calls. When they finally did, I was already getting upset about it.

I took the car for a repair and the mechanic submitted and handled our claim with ProtectMyCar. The turnaround time was excellent and everything was very satisfactory.

ProtectMyCar called me and it sounded good until something happened. I filed a claim with them one time when my car wouldn't start. I called to have it towed to the dealer. The dealer then checked the car out, contacted ProtectMyCar, then called me to say that I had to pay a certain amount of dollars for the repair. I had the premium package and I'm thinking my car was covered so I didn't like that I had to pay for stuff. The towing was fine but they only covered three days for the rental car. Hence, if one needs a transmission repair, they pay the remaining balance for the rental. I'm unsatisfied with everything about this company aside from their staff. I wouldn't recommend them to anybody.

My car broke down and it was late and I called Solace for a tow. I was in a real emergency and I needed 24-hour service, that wouldn’t have worked because I waited for about two hours, and I didn’t get any call or any information on what was going on. It took several calls for me just to get somebody to communicate what’s happening. The second I did end up talking to a representative but for some reason he said he could not find a tow truck to pick my car up at that time and there is basically nothing he can do, which is weird. They offer 24-hour service, which I didn’t receive. At the end of the night, I did not have a tow truck, so I ended up going home. I tried to get them the next day and I had the same problem.

I've had some pretty good experience with ProtectMyCar with the exception of one wherein we were trying to get a hold of them but they wouldn't contact us back and I had to miss work. I submit my claim to them via phone and the person who I go to for my vehicle's repair deals with them directly and then calls me. I don't usually have problems with their payment process except this month where I was late with the payment since I got laid off.

It was a good experience with ProtectMyCar. There was a slight misunderstanding in one of the situations. I thought that my suspension was covered but they said that after 100,000 miles they don't. Other than that, everything's fine.

It was easy to purchase ProtectMyCar warranty - I just gave them my credit card and they did the rest of the process. The whole company is very easy to deal with and they don't make a big hassle. I already used my ProtectMyCar warranty once when my power steering went out. I submitted the claim via phone and it was easy. I took the car to the dealership and I gave them my number. The dealership dealt with everything then they got back to me to tell me how much I had to pay and how much the warranty paid. ProtectMyCar paid for half of the bill which was cool, but it made no sense for all the things they promised. They paid for the car's fixing but not for the needed fluid. But still, paying half is better than not paying anything at all. I also used their tow truck once when my truck broke down. I didn't pay a lot but I still paid for some of it. I wish they had a couple more miles on it though since I feel that the mileage they paid for is barely anything.

I just signed up with Solace last July and my experience has been good so far. I've had an oil change done and my dealer was very happy with them when he called in on the claim. This is all new to the dealership's service manager, but he said they were good people and great to work with. Although, I'm still waiting for the check that they sent on the 30th of September for the claim, and I still ain't got it.

My warranty with one company got expired in June. I looked up online for another one for my car and parts and came across Solace. I did some checking and was glad I was able to talk to a couple representatives, they turned out to be just what I needed. I submitted one claim and they looked right into things. They went in, checked and see whatever they have to do. I haven’t received anything yet but I don't have disappointments as of now. They're a great company and I have recommended them. My son will be looking into them pretty soon.

I had submitted a claim once. My Volvo had a leak so I called it down to the shop. The mechanic would fix all the leak but he found out that I needed a water pump. He called Solace and asked if they would cover it. He won't go ahead and fix it without him telling them. There's also a lot of things the mechanic said they would not fix. I called Solace about it and they said I had to make a hundred dollar deposit first. I had a hundred dollar down and Solace ended up paying for the water pump. They are good and I have told some people about them. I've also used the towing service once to tow my car to the shop, and they came and were nice people.

I had somebody from ProtectMyCar call me in a time I was trying to see what would work good with my car since I use it as a major transportation vehicle. From there, we communicated back and forth, and their price sounded good relative to what I was looking for. When I bought the policy, I told them what I was looking at - that now that I can afford something to have it looked at, I'd go ahead and take it in. They were all in agreement and everything worked out pretty good.

I've submitted a claim with Solace but it's still in process. The process was easy but it hasn't been great after that. We did it a week and a half ago and today, I heard back from the mechanic saying that he was waiting for Solace to approve something that should have been included in his original quote. I still don't know where that stands now because I haven't heard anything back.

My old lady and I are with ProtectMyCar about a couple of years ago and we had no problems then. When I submitted a claim, there's too much red tape that I had to swallow. I waited over two hours for a tow truck to come. Everybody refused the corporate credit card for the payment, and it threw me in a loop at the same time. I'm out stuck on the road and was very pissed. I used the maintenance part also once and wasn't satisfied with that. I was told that the coverage covers my engine pretty much. I came to find out it didn't even cover what I needed to be covered. I would appreciate some kind of compensation, but there was nothing. I'm angry with them.

ProtectMyCar.com sounds good when I first got it, but it is not. It didn't save me money. The only thing I saved on is the towing charge. I've been renting a car for ten days now and I can't afford $5,000 to get my car fixed. Even if I could afford it and I'm paying on it, it doesn't make any sense. It made the mechanic mad and go off on me because he was thinking it's a warranty. I was telling him that it's just a thing where I would save some money on trying to get it fixed but he didn't understand. He said he charged me $2,000 but they're charging me two and a half more thousand. There's nothing easy about their claims process when nothing is getting done. The service is not recommendable.

So far, everything with ProtectMyCar.com has been great. Submitting a claim has been easy. I have something that's going on now and I'm going to call to see how it's being covered. I have also used their rental service and it's been good too. At first, I was going to go with CarMax, but their guy never did get back to me. ProtectMyCar.com called and offered a great deal so I went with them. They just keep doing what they do and they can keep me as a happy customer.

Solace was the first place I thought of to take my car to because of where I live. I used Dodge before but it was hard to submit claims. With Solace, it was simple and they took care of everything. They fixed all of the recall and rewired the ground wire. The work has been done and the car is fixed. I haven't picked it up yet because the fee on it is $216. I thought I would have it fixed but something else came up so I don't plan to pick it up until the 30th. I have used the oil maintenance the other day and I was 100% satisfied. So far, I have benefited from everything Solace said that I would benefit from the warranty experience. I would recommend them.

It's been okay submitting a claim to ProtectMyCar. Their reps always pick up the phone really fast and handle everything pretty well. The only thing I had a problem with was that it would take them forever to call me back. Other than that, I'd recommend ProtectMyCar.

I read some good things about Solace and I was impressed that I gave them a shot. I didn't submit a claim for something that was small but they were on it and were on top of their game. I am happy and would recommend them.

I never had an auto warranty before and had just gotten a new car, and the people from Solace said they could help me with services in case something happened to my car like a breakdown and that it would save me money. And I just went with it. They take payments out of my bank account, which is $21 a month. It’s the contract deal and I’ve got this booklet thing, little cards that’s attached to a book that is taken to a mechanic and whatever is done, is written down on the book.

Protectmycar do what they say they were gonna do. I had no problems with getting my car repaired and towed. They send somebody right out and took care of the auto dealer. He gave me my car back the same day. I just paid my fee and that was it. So far, my experience with them has been good.

The garage submitted a claim for me to ProtectMyCar over the phone and everything went smooth and pretty easy. They're supposed to send me a refund check though because I paid out of pocket for the part. Overall, I would recommend them.

ProtectMyCar's rates are good. I made a claim this month and it went smoothly. The starter went out and they handled it with no problem. The only thing is when they went through the dealership to have their cheque approved. Their cheque disapproved but they called back an hour or two later and cleared everything.

I submitted a claim to ProtectMyCar for some front end work and it came to $777. It took two to three days for the company to say 'okay' to get my car fixed. Moreover, they really didn't save me that much money because they only sent $770 and I had to pay $400. On top of that, I had to spend another $100 for the front end alignment which they didn't cover. They did offer me free oil change every three months, but it's still not a good deal and it's not worth the hassle. I will recommend them to nobody.

The towing service through ProtectMyCar was fine. The guy who finally located a service for me helped me very well so I didn't have any problems. Moreover, their rep worked with me in making the first payment when I first got the service.

I got ProtectMyCar for more than a year. Everything is good. I was able to use their rent a car benefit and I sent in the receipt. The only thing is that when the dealer called, they put him on hold for so long and they hang up on him. The dealer must have called like three or four times. Other than that, it’s great. I would recommend them.

Purchasing the plan was easy. ProtectMyCar took out the payment from my bank account and they've been taking payments every month. Submitting a claim to them is also an easy process. I just take my car to the shop and the shop calls them, then ProtectMyCar makes a decision on my claim. My car is currently in the shop because the motor stopped, and they're looking into my claim. This is the most major repair I've had and that's why ProtectMyCar is using a different procedure. They had to come out, take the car, and see if I’ve abused it. Overall, my experience has been fine. ProtectMyCar did what they said they would do. They have rental cars which they pay for when your car gets serviced.

ProtectMyCar gave me a better price compared to other auto warranty providers. I had my oil changed and they paid for it in full. I'm very happy with them.

ProtectMyCar.com is a company I would recommend. Making payments for their extended auto warranty was not difficult and when it comes to submitting a claim, they do what's said in the contract.

I got some feedback from a few people who have used Protectmycar in the past, and they said that they were okay. Their price was fine and they were something that suited what I was looking for, and their option was good. My daughter took care of the payment and there wasn't a problem about it too. However, an issue I am having with them right now is that when I go for an oil change, they only allow a certain oil change. My car is a V-12 and it's a very high-powered, 600 Mercedes and I have to use a specific type of oil for it.

The claim process wasn't difficult, and I'm satisfied with my experience. But there are certain things that ProtectMyCar doesn’t cover, and I had to pay over my deductible. The last time I brought my car to the shop, my AC wasn’t working on high, and they do not cover the resistor. Also, when I had an issue with one of my calipers, the bill was over $212 with the brake fluids. I had to pay $100 copay, and an extra $15 because they didn’t cover the brake fluid.

My fiance talked to a ProtectMyCar representative to make a claim and we have no complaints about it. It's also easy to make payments and in fact, I've already made it over the phone. I've also used their towing service. The cost in regards to my vehicle has definitely been worth paying for. I have recommended them to friends.