How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Protect My Car Reviews

Out of business
4,948,604reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Protect My Car

Protect My Car is a premier vehicle service contract provider that states its goal is to “change the game” with advisors who place the customer first and help minimize uncertainty from unexpected costly repairs. The company aims to provide a hassle-free claims process and ongoing customer service.

Pros
  • All services provided by Protect My Car employees
  • In-house claims process for smoother experience
  • Free oil changes and tire rotations with all policies
Cons
  • Does not cover preexisting conditions
  • Not available in AK, CA, HI, MO, OK or WA

Protect My Car Reviews

Filter by Rating

  • (2,243)
  • (767)
  • (488)
  • (238)
  • (398)

Popular Mentions

    How do I know I can trust these reviews about Protect My Car?
    • 4,948,604 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Protect My Car?
    • 4,948,604 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 26 Reviews 3530 - 3680
    Verified purchase
    Price

    Reviewed March 2, 2016

    Making payments at ProtectMyCar was very easy and convenient. They worked with me to make my payment affordable. I'm glad to know that I have something that I could depend on if anything happened to my vehicle. It’s awesome to have them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.
    You are right, too. It is really nice to know when you do have a problem with your vehicle, with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Claims Handling

    Reviewed March 2, 2016

    My friend had done a lot of research and recommended ProtectMyCar.com to me. My experience has been satisfactory, and claim submission has been fairly smooth and easy. I was considering recommending it to someone else.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing, but doing things right for each customer.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase

    Reviewed March 2, 2016

    Paying for my ProtectMyCar warranty is not difficult at all since I have the payments withdrawn from my account. I haven't had any problems with my car, so I haven't had to use it yet, but I'm hoping that the warranty would come in handy when I need it. But so far, it's been good.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind. Remember the best part, too. We are here to help again when the need arises.

    Thanks once again for those comments.

    Verified purchase
    Customer Service

    Reviewed March 2, 2016

    I have the whole Protect My Car package and I'm very satisfied for what I got. The service is good. I haven't needed the warranty but I would like to keep it because I don't know when something can happen. I also want them to have somebody call me to let me know how much time I have before I need to renew it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your comments. We appreciate that very much. As soon as we got them we called to answer your questions and thank you personally for having been a policyholder for the last three years.
    Please do not ever hesitate too let us know if you have any questions or if thee is anything we can do to help out.

    Thank you again for your comments.

    Verified purchase
    Customer ServiceTechPrice

    Reviewed March 1, 2016

    ProtectMyCar's price is affordable and making payments is easy because they do it right out of my check. One time I used them and my dealership took care of the whole thing. The dealership had a good experience with calling them so it hasn't been any bother for me. It was an excellent experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingCoverageRefunds & Payouts

    Reviewed March 1, 2016

    I have Precision for years. They paid for a few things so far and paid for a $1000 job for my truck. I wish they covered a little bit more. I’m working with another shop now. I put stock on the truck, and it’s not covered by anything. The shop put fees on my bill along with my deductible, and Precision said they're not going to pay it, which I didn’t like. I was under the impression that I just had to pay my $100 deductible. But maybe it varies from shop to shop. It was in Tire Kingdom so I'm not going back there. When I was also filing the claim, it was a holiday weekend and no one was available at Precision, so I left a message. I was going to go ahead and pay for the repair myself, but the shop forewarned me about doing that. So I had to wait until Monday. The shop handled the phone call and told Precision what they’d done to the truck.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We really appreciate how long you have been a policyholder. We are also very happy to have helped you with all three repairs, paying out and saving you over $1,788 in repair costs. The last repair to your seals was, unfortunately, not covered as the policy helps with mechanical breakdowns, not regular maintenance items.

    Still, as your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. When that occurs and we help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage. Again, thank you for your comments.

    Verified purchase

    Reviewed March 1, 2016

    Purchasing experience was good. I’m satisfied. I haven’t used the car since I had the warranty from Protect My Car and I don’t know if I’m going to continue on the warranty because I can’t afford it right now.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We will be in touch to see what we can do to help you with your budget. It's all part of doing the right thing for each policyholder.

    Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Customer ServiceTechRefunds & Payouts

    Reviewed March 1, 2016

    I had one claim with ProtectMyCar. The dealership called them and the process has been easy. On the other hand, it's ridiculous to have a deductible with the service if I pay $39 every month, plus the first payment of $145. I paid a lot during three years. They charged me the deductible for the repair for $200 so I can repair the car, like six times for this money. It’s absolutely not fair and they should've at least paid the deductible. I had closed my account months ago and I won't recommend it to anybody with a new car (not 15 years old) because there is no sense to have it. For people who have a lot of problem with their car, this is a good service, but not for me.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We regret that you feel the policy was of limited value to you. The repair history does show that we paid over $300 for the repair to your suspension and that you only had to pay the $100 deductible. Remember, the policy is there to help with repairs big or small. If you had a $2,000 transmission repair, the deductible would seem very reasonable.
    As you vehicle ages and more miles are added, the chances are greater that you will need more repairs done. We urge you to get protection to help with those repairs and protect your budget.

    Thank you for your comments.

    Factual basis uncertain
    Verified purchase

    Reviewed Feb. 29, 2016

    I’ve been with ProtectMyCar a couple of years and it was a fine experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingCoveragePrice

    Reviewed Feb. 29, 2016

    The Mercedes dealership handled the claim with ProtectMyCar. They called it in for me and it was honored one or two times. Payments for the warranty are very affordable, which is why I'm with ProtectMyCar. There was one claim that they didn’t want to honor, but other than that, they’ve been excellent. I got that policy paid off and I got another year on it because I’m very pleased with it. And if I want another extended warranty, I’ll stay with them. All in all, it’s been a pleasant experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We cannot thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    We do work hard to make sure this protection is affordable for everyone’s budget and that claims are handled professionally and efficiently. It’s all part of not just doing the right thing, but doing things right for each customer.
    Please let us know if you have any questions or if there is any way we can help.

    Thank you again for your very encouraging comments.

    Verified purchase
    Price

    Reviewed Feb. 29, 2016

    ProtectMyCar is great. It's easy to make payments every month and they seemed to be very affordable and professional.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for those comments. We appreciate them very much. We do try very hard to make sure the premiums are affordable and that claims are handled quickly, efficiently and professionally.
    We are very happy to have met your expectations and look forward to helping you anytime you need help with your vehicle.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 29, 2016

    The people I've talked to from ProtectMyCar were very courteous. They assisted me in whichever way that I would need. Although I’ve never had to submit a claim since I’ve had the extended warranty, they made arrangements so that my payments are affordable. I’m paying for it in case something happens to my car. So far, their service has been good.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased that the policy and our staff has given you good peace of mind. We look forward to helping you in the future when you need help with your vehicle.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 28, 2016

    We used ProtectMyCar one time and submitting the claim was easy, but it was denied. Making payments for the warranty is a pain in the neck right now because they don't have an electronic way of doing it. It's easier to pay online for my bills because I'm on the road. They also don't have a way of taking it out of my banking account. Now, I do it the old fashion way wherein I have to find a post office and put a stamp. Other than that, they're fine and they send the stamp.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We do have many different payment options for your premiums. We will be in touch to find the one that is right for you. Our goal is to make sure the policy is easy on any budget, both as to price and method of payment.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingPunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 28, 2016

    I've submitted one claim since I had ProtectMyCar and I have very good experience. The first and only breakdown time I ever had was pouring rain here in Virginia. Their reps were very friendly and they called the garage for us which hauled my car into the place where I wanted to. The garage people don't like to deal with car insurance people because they have to wait too long for the money so I said, "Okay. You go ahead and fix the car. I'll pay you and I'll deal with the insurance." Two days later, my car was fixed. When the garage gave me the bill, I called ProtectMyCar. I wrote them a little note, sent the bill and they sent my money back.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.
    We are very glad the policy and the coverage helped you with your out of town repair. Giving you the help you need where and when you need it is what this coverage is all about.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 28, 2016

    I've only had one claim with ProtectMyCar and it was a little difficult. They didn't cover everything that I thought they were going to cover. The claims representatives were all right and making payments for the warranty was easy too at the time. I no longer own the vehicle but I wished they would have explained more what they cover.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much. We are very glad to have helped you with your recent repair. As you probably saw, the policy lists in clear terms each and every covered component. Maintenance and wear and tear items are generally excluded, unless part of a covered repair.
    We are always happy to explain the coverage and exactly what is covered. We also help with some non-covered components when the situation warrants it.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Feb. 27, 2016

    I’ve had five extended warranties and ProtectMyCar was the best one. They've been doing great for me. Also, they have no interest each month. I just have to pay 50 bucks a month and I still got a bunch of miles left. Whatever was wrong with my car that they covered, they took care of it. Although the $100 deductible is a little tough, but I feel like I have to get that fixed for more than $400 anyways. Also, it was easy to go through and call up. I just brought it down to Chevy and they did the rest of the work. And me calling up the place once in awhile to see how long I’m still lasting for and all that, they gave me all the correct information.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    It really is all about good peace of mind. We are very glad your policy and our staff have given you that. Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 27, 2016

    I received a sales call from ProtectMyCar and I bought their auto warranty for the two cars. I had another company prior to that with the same vehicle and looking through the ProtectMyCar manual itself, there are a few exclusions. I'd attempted to cancel it out about a couple of weeks ago and I was talked into keeping it. From day one, I started with what was necessary and they just take the payments out every month. So as long as they don't charge for insufficient funds on the account, then it's okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Please do not be concerned. We realize that most people worry about making monthly payments on a vehicle that is working fine. No one expects their vehicle to break down. It is always a very unpleasant surprise and never happens at a convenient time.
    While we hope you never experience that, it just makes good common sense to protect yourself in advance for that day when you have a problem with your vehicle. On that day, one call gets you towed in, activates rental car benefits and gets your covered repair taken care of quickly and efficiently. That is what we call good peace of mind.
    Oh, and no, we do not charge for insufficient funds.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 27, 2016

    I was paying on the plan from ProtectMyCar and I forgot I had it. I did some work and spend quite a bit of money, which the claim covered and I did not know that. And so I used the claim on one thing, which I had a problem with for a little while, so I got one of them. The service was easier than anything I’ve ever went through.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 27, 2016

    I chose ProtectMyCar because of their financial arrangements. Purchasing the warranty was convenient and it worked. Paying for it is very easy as well.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you so very much for your wonderful comments. We have shared those comments with all our departments to let them know how much their efforts are helping our policyholders when they need that help.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for those great comments. Remember the best part, too. We are still here to help again should the need arise.

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Feb. 26, 2016

    ProtectMyCar is very affordable. I've been on this plan for over a year now, and they take payments out of my account, so it's easy. However, I'm a little concerned because I keep getting calls from all these people, telling me that I'm not covered. My guess is that my VIN number keeps showing up, that I'm not covered on their extended warranty, but they're taking money from my account every month. On the other hand, every time I called, they've been polite and have been giving me the information that I needed.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. we appreciate them very much.
    You are likely getting calls from other Vehicle Service Contract companies who want to offer coverage to you. Please let them know that you have coverage through Protect My car and these calls should stop.
    Please let us know if you have any questions or if there is anything we can do to help.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingCoveragePriceRefunds & Payouts

    Reviewed Feb. 26, 2016

    I found out through individuals' claims at other auto warranty companies that the problem with several of them is the downtime to have somebody come inspect the vehicle and pull it to be fixed. I had a problem with my motor and the cost would be quite a bit of money to get the repair done, but I couldn't wait for the downtime and hope for somebody to come. So I continue paying, and when I need all services, it takes too long to evaluate.

    Nevertheless, I started to go through the process of filing a claim with ProtectMyCar, and I got to pay the worth of a mechanic. However, although I still have the receipt for it, they won't reimburse me. Furthermore, I had a spark plug blow and I thought I was going to get protection from the company, but then I found out it wasn't covered. Basically, I never got to put in a claim with them because certain things aren't covered. I had to go ahead and get that fixed myself and take money out of my pocket.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase
    Customer ServiceCoverage

    Reviewed Feb. 26, 2016

    I needed a protection plan other than the one I had with Southern Dodge where I got my car from. Southern Dodge was too high for me, so when I got a call from ProtectMyCar, I accepted it. Everything we did went through our insurance and my experiences have been fine so far. As long as I pay my bills, I'm covered and protected. ProtectMyCar's a wonderful company.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Tech

    Reviewed Feb. 26, 2016

    I had joined another provider but when I questioned ProtectMyCar, they seemed to give me a better deal and were closer to home so I went with them. I timed payments electronically. I haven't submitted a claim or used their services yet, but so far, I would recommend them. The only thing is that they're supposed to send me a booklet and I never received it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much.
    We have had a replacement policy printed and mailed out to you. You should receive it any time now.
    The Post Office provides tracking information to us to make sure the policy booklets get to our policyholders without delay. Any time you need a replacement copy or need help in any way, please do not hesitate to let us know.

    Thanks again for your comments.

    Verified purchase
    CoveragePrice

    Reviewed Feb. 26, 2016

    I've had an easy and no hassle experience with ProtectMyCar for two years now. I chose them because of the price at that time and the coverage.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your comments. We appreciate them very much. We also very much appreciate your being a policyholder for the last two years. That really means a lot to us.
    Best of all, when you do have a problem with your vehicle, it’s really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Thanks again for your very encouraging comments.

    Verified purchase

    Reviewed Feb. 25, 2016

    I wanted the warranty on this car but didn't have much money for down payment and ProtectMyCar worked with me so I was able to get it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com. Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with your budget and we stand ready to help with repairs when the need arises.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingTech

    Reviewed Feb. 25, 2016

    I called ProtectMyCar and the information sounded really good, so I decided to go with them. I've only had to submit one claim and it was very easy. All I did was give the dealer my ProtectMyCar information and they took care of everything over the phone. We didn't have to do anything except pay our deductible. Fortunately for us, it was a short repair, and we had a second car, so we didn't use the rental car benefits. So far, my experience has been great.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 25, 2016

    I have had a couple of claims but ProtectMyCar didn't cover the parts. Although some of their reps were helpful, they explained to me that the problem wasn't covered at all.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Do remember that the policy protects you against the costs of mechanical breakdown, not regular maintenance or wear and tear items. having said that, please do not ever hesitate to let us know if you have any problems with the vehicle or questions about your policy. we are here to help. With one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Thanks again for your comments.

    Verified purchase
    Price

    Reviewed Feb. 25, 2016

    I have peace of mind having ProtectMyCar auto warranty. I looked around, got some prices and theirs seemed to be reasonable. My warranty period is almost up so I have to renew.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 25, 2016

    I was able to get the warranty with no deductible. There was a ton of repairs that I had done with Precision and it was a good experience for me. I call them on the phone and tell the repair company if it was a qualified company and Precision takes care of the rest.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 25, 2016

    Making payments with ProtectMyCar is easy. They take it out every month. Although I've never used it yet, I'm satisfied with the experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car

    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 24, 2016

    When I submitted a claim, it was seamless. My mechanic sent it in and ProtectMyCar.com covered everything that was supposed to be covered and took care of it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 24, 2016

    I recommend ProtectMyCar. Making payments is easy, and overall, everything was okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer ServiceClaims HandlingTechPunctuality & Speed

    Reviewed Feb. 24, 2016

    I had a great experience with ProtectMyCar. I got a call from them offering me the insurance and told me about their benefits. Then I had problems with my car and they took care of it. So I stayed with them after that. Their claims processing was super fast, I didn't even have to do anything. I just took my car to the dealership and they told me it had problems with a couple of lights that were coming on. I told them I had ProtectMyCar warranty, then they checked the papers, got in contact with my provider, fixed my car and it was over.

    ProtectMyCar called me after to make sure everything went well and I told them everything is perfect. I wasn't aware that I had car rental until they called me and asked me if I had used that benefit. But it had already been 2-3 weeks that my car was in the shop. So I didn't get to take advantage of that, but I did get to use their 24/7 road assistance once when I was driving and the car was having problems with the fan. They picked up my car and took it to the shop. I would definitely recommend it to anyone.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you so very much for your wonderful comments. We have shared those comments with all our departments to let them know how much their efforts are helping our policyholders when they need that help.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for those great comments. Remember the best part, too. We are still here to help again should the need arise.

    Verified purchase
    Tech

    Reviewed Feb. 24, 2016

    We had a really big claim and we just got our car back yesterday. The dealership dealt with the process completely and we’ve never had any problems. I am happy with ProtectMyCar.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help. The coverage really does take the worry and frustration out of having to get repairs done. With the premiums so affordable, it really makes sense to have this protection.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 24, 2016

    I have ProtectMyCar for my extended auto warranty but I'm trying to figure out ways of not to pay them anymore. It's difficult because they take it out of my credit card every month and if I forget that they take it out, then it adds up to my credit card. I have not really dealt with them but I would have preferred not to have done it, at this point.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We will certainly be in touch with you concerning your preferred method of payment. We want the coverage to give you good peace of mind.
    As your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 24, 2016

    I originally had two cars under ProtectMyCar's warranty. When I cancelled the warranty for my second vehicle, the process was a bit too much and I didn't like that. It was, however, easy making payments for purchasing the warranty.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Your notice to cancel the policy on the one vehicle did come at the same time as the automatic payment for the policy ran. We refunded that payment, of course. Still we apologize for the inconvenience.

    Thank you again for your comments. Please let us know if you have any questions.

    Verified purchase
    Claims Handling

    Reviewed Feb. 24, 2016

    The payment was $39 a month and that was it - so easy. I used a claim recently and ProtectMyCar took care of it for me, so that's always a plus. I have no complaint so far.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer Service

    Reviewed Feb. 23, 2016

    ProtectMyCar called me and offered their extended warranty so I got it from them. Right now I haven't utilized it however I'm planning on using it but not too shortly. My payments are easy. However, my biggest problem that have been rectified was sending me a bill. I've been getting bills at the house, and the last I've been getting was at work. Someone's trying to make up for not sending me bills and now I've got extra bills. They sent me seven bills with no dates on them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comment. We are glad we have the opportunity to help you out once again.

    You had requested that we mail you invoices for your monthly premiums. and were were happy to do that. You had called on numerous occasions requesting duplicate invoices, having lost or misplaced them. We suggested that the easiest way for you to keep track of them would be to have us send you six months of invoices all at one time. You would have them available to you and would simply filling the date so you would know which month the invoice was for. At the time you thought that would help you quite a bit. If it is now not helping you, we can do something else to assist you. We will be in touch to see what might work better for you.

    Factual basis uncertain
    Verified purchase

    Reviewed Feb. 23, 2016

    I didn't use the warranty, and my wife and my son wanted to get out of it so I did.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car

    Thank you for your comments. We regret that your family did not see the value in protecting both your budget and your automobile with this valuable coverage. We will be here to help you should you change your mind and decide to get some protection. Remember, when you do have a problem, it’s really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Verified purchase
    Claims Handling

    Reviewed Feb. 23, 2016

    I haven't filed any claims with ProtectMyCar so far, but making payments was easy. Everything seems to be going well and I haven't had any problems.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased that the policy is easy on your budget. We look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingTech

    Reviewed Feb. 23, 2016

    The service provided by ProtectMyCar was good. They have more savings compared to competitors so we got them. When we submitted a claim, we called their team to verify some information because we didn't have our number. The person we spoke with said he'd have someone else call me and I received the call within 30 minutes. They assisted us and gave us our information and we were able to provide it to the dealership within the same day. Then there was a call to make sure everything was fine.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for those comments. We have shared them with our various departments to let them know that our team effort really is giving our policyholders the peace of mind they need when a breakdown occurs as well as great budget peace of mind. We are very glad that our efforts have helped give you both.
    Please let us know any time you have a question or if there is anything we can do to help

    Thanks again for your very encouraging comments.

    Verified purchase

    Reviewed Feb. 23, 2016

    Someone told me about Protect My Car. I have it and they’re great, though I haven’t used it yet.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for those comments. Remember the best part, too. We are still here to help again when the need arises.

    Verified purchase
    Tech

    Reviewed Feb. 23, 2016

    ProtectMyCar caught my eye at the moment that I was thinking I needed an extended warranty on my car. I’ve only used them three times and it was all related --my car broke down, the AC and the alternator. The claims process was a 50/50. It was easy and a little frustrating sometimes because of the scenario where the dealership won’t release the car until ProtectMyCar had paid. Other than that I never had issues. While the car was in the shop, I had to use a rental car twice which ProtectMyCar has paid for. I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    TechPrice

    Reviewed Feb. 22, 2016

    Making payments for the warranty was easy and it was affordable. I will recommend ProtectMyCar if somebody was looking for a warranty provider.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    Please let us know if you have any questions or if there is anything we can do for you.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 22, 2016

    I've had my warranty from ProtectMyCar for a couple of years. At the time that I got it, they were local within the state of Florida, and warranties have more protection in Florida, from what I found out, than some of the other places. Making payments to them is signed out to my American Express card every month. One of the reasons I divided it up to almost the full term of the warranty is so if they went out of business, I'll just stop paying it. Fortunately, I haven't had to submit a claim.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much. We are very pleased that you have been with us for so long. We will definitely be here for you when you need help with your vehicle.
    Best of all, when you do have a problem, it’s really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Thanks again for your comments. Please let us know if you have any questions or if there is anything we can do to help.

    Verified purchase
    TechPrice

    Reviewed Feb. 22, 2016

    I took my car to my dealership to where I've always had my work done since I got the car. Apparently, they had difficulty getting authorization for parts or services that were needed on my car earlier this year and my car ended up being with them for a month due to delays in authorization with ProtectMyCar. The service manager that has dealt with all of my services said it was like pulling teeth in order to get that done. So, I had to rent a car for the month that I was getting my services done that cost me $600. Therefore, I wouldn't say it's the best extended warranty out there. Had I known this earlier, I should have asked my dealership who they usually work with that aren't so problematic when it comes to the necessity of some sort of work to the car.

    When my car first failed on me, they did send me a tow truck but it took four hours for them to get to where I was. And, since the car was in the garage, they didn’t have the specific tow truck to go into the garage to get my car. Then somebody said, “Forget it,” and then they just left. So, I had to wait the next day because I had to go to work that day. I had to leave the car overnight in the garage. They ended up sending somebody that the dealership recommended.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much. We do apologize for the time it took to get the repairs completed. After approving the first repairs, we were advised of additional repairs the shop wanted to perform that were not discovered with the first estimate Once those were identified we approved those repairs as well.
    It does sometimes take longer to complete repairs, but the process of getting the claims approved is straightforward and should not bother any reputable repair shop. After all, the coverage is there for your benefit, not theirs. Most shops are happy to cooperate.

    Thank you again for your comments

    Verified purchase
    Customer Service

    Reviewed Feb. 22, 2016

    ProtectMyCar contacted me after the factory warranty on my vehicle expired and the autopay was pretty much set up over the phone on the same day that they called me. However, when they were briefing it on the phone, the very beginning was a little confusing as far as the way that they approached it. It needs a little bit more clarity on what the package entails.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Comments such as your help us do a better job for each policyholder.
    Most people do have questions about their policy and the claims process after first taking out a policy. We are always here to assist with any question. You have by now had a chance to review the policy. It spells out the coverage in clear easy to understand terms. We still urge you to call us any time you have a question or if there is anything we can do to help you.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingTech

    Reviewed Feb. 21, 2016

    I liked the options and offers that ProtectMyCar had so I went with them. Submitting a claim was easy-breezy. I called and alerted them about what was going on, and from there, the dealership took over. There was no stopping the work and everything went straight on through nice and smooth. I got my truck fixed. Regarding the payments for the warranty, I have them drawn out of my account every month.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Customer ServiceClaims HandlingCoveragePriceRefunds & Payouts

    Reviewed Feb. 21, 2016

    I was looking for an extension warranty for my BMW and so I went ahead and initiated it with ProtectMyCar. Their price was reasonable compared to others who were high priced. I submitted many claims with them and overall, it was fairly easy. I had to do it through the phone, tell them about it, give them the dealership's name and then the dealer would call them and confirm the reason and give them the information. So there was like a duo contact, myself and the service manager.

    I also used the maintenance perks and that was a hassle because they only allow you a week's coverage and they sat on the paperwork for three weeks so I ended up having to pay out of pocket which was a big expense that I was not expecting. So I was very disappointed and the associates that I would talk to when I would call them had very poor customer service. However, they did most of what they said they were going to do as well as some things they didn't cover so I'm satisfied.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much. We do regret that the repair to your transmission took longer than expected. That does sometimes happen with large repairs. Nevertheless, we do apologize for that inconvenience.
    It appears from the claims history that we spent over $5,700 in repairs to your vehicle. That is almost three times the premiums you have paid in. Not a bad deal by any means. As your vehicle ages and more repairs are required, we are sure you will be glad you had the foresight to get this protection. We are very glad to have helped you with these repairs and we look forward to helping you again when you need us.

    Thank you again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingPrice

    Reviewed Feb. 21, 2016

    When I submitted a claim with ProtectMyCar over the phone for an alternator, it was processed right away and they paid the place where I had it done. So far, they've done me well. They came out to be the cheapest of all at $55 and some cents a month over a two-year period, but I’m up to anybody that’s any cheaper.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 21, 2016

    ProtectMyCar is a good company to have insurance with. Submitting a claim over the phone ha been easy and their reps have been courteous and friendly. They also worked with me to make payments.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you so very much for your wonderful comments. We have shared those comments with all our departments to let them know how much their efforts are helping our policyholders when they need that help.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for those great comments. Remember the best part, too. We are still here to help again should the need arise.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 20, 2016

    ProtectMyCar only offers very minimal coverage. I'm paying $60 a month but most of the time some things are not covered. The other day I had to go to the dealership and pay $700 off my pocket. It was the dealer who submitted the claim when I took my car to them. They're the ones who called-in the claim and that's when I found out that what I needed fixed was not covered. So far, I've experienced this twice. If I'm paying for this kind of protection, they should be able to cover other things under the policy. With this, I probably would go somewhere because this is not giving me much coverage. The perception they give that I'm covered, only to find out that only certain things are covered when I take the car to the dealership, is misleading. That's what I'm dissatisfied with.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We regret that you feel the policy has not helped you as much as you would have liked. A review of your repair history shows that we covered the repairs to your lower control arms in your suspension and paid out all but the deductible, saving you over $1,160. The only repair we were not able to assist you with was the blower motor, which is not covered under the policy.
    You have no doubt reviewed the policy and have seen that the policy lists each and every covered component. We make it very clear what components are covered and which are not. The reason for this is simple. We want you to know right up front and in writing exactly what is covered with no hidden or confusing terms. Some components are not covered and for a very good reason. If we covered every single component of your vehicle, the cost of the policy could easily be three or four times what you are paying for it. Most people would be unable to afford such coverage. We cover the components that are most likely to break down and for the most part are the costliest to repair.
    The purpose of the policy is to pay the cost of covered repairs less the deductible. No policy, no matter who issues it, will cover 100% of a vehicle. As your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 20, 2016

    ProtectMyCar worked with me so I could afford to get their insurance. However, I haven't had any experience with them yet. I just pay them every month.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Claims Handling

    Reviewed Feb. 20, 2016

    Experience has been good though I’ve never submitted a claim. Payment wasn't too bad.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.
    Thanks once again for those great comments. Remember the best part, too. We are here to help when the need arises.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingCoverageTech

    Reviewed Feb. 20, 2016

    ProtectMyCar sucks. The car was about five years old when I said I'll try them. I submitted a claim because I couldn't read my mileage on the odometer because the light went out behind it, and when I shift in from reverse to drive, I couldn't see that either. It was hit or miss, and they wouldn't do anything about it. When my trunk lock wouldn't work on the key because it's electronic, they fixed that, but that wasn't a big issue. I was not happy with ProtectMyCar because of the three things that I wanted done and nothing was covered, or they wouldn't do it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We were surprised by your comments and regret that you feel the policy has not helped you.
    A review of the repair history on your vehicle shows three major repair claims over the last three years. All of these repairs were covered by your policy and we paid out a total of over $1,600. That is money that the policy saved you so far and is far more than you had paid in premiums. You paid only the small deductible for those repairs. Not a bad deal by any means.
    The repair that was not approved was soon after you got the policy and was denied because it was a pre-existing condition. That is, one that existed before you bought the policy. These policies are meant to help with the cost of unexpected repairs during the policy period, not to pay for repairs that exist prior to the date of policy issue.
    We hope that upon reflection you will agree that the policy has saved you a great deal of money on repairs to your vehicle and that it will continue to do so with future covered repairs.

    Thank you again for your comments.

    No response received
    Verified purchase

    Reviewed Feb. 20, 2016

    I had a claim and the dealership did the filing for me. It was good, and Protect My Car took care of my car.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Price

    Reviewed Feb. 19, 2016

    ProtectMyCar is more reasonable, extensive and affordable over other warranty providers. Also, it is easy making payments for the warranty. I hadn't used it but my daughter had and she's not complaining.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you so very much for your wonderful comments. They really said it all.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.
    We are happy to have helped your daughter when she needed it. Best of all, we will be there again for you both when you need help.

    Thanks once again for those great comments.

    Verified purchase

    Reviewed Feb. 19, 2016

    I've had Protect My Car since it was still under a different name. I’ll recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who now has a policy we say thank you with a Visa gift card. Please let us know who you have referred so we can thank you this way
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingTech

    Reviewed Feb. 19, 2016

    I pay ProtectMyCar for my warranty but haven't used it. I had one claim and the dealer handled everything so it was easy. So far, I'm satisfied.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. It is nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.
    Please let us know if you have any questions or if there is any thing else we can do for you.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 19, 2016

    We have two cars with ProtectMyCar.com. They are on top of everything when we submit claims. They take their time to understand what’s going on, hear us out and then help us with our concerns. They’re doing a great job and should continue doing what they’re doing.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase

    Reviewed Feb. 18, 2016

    I haven't had to use ProtectMyCar but making payments to them was easy. I'd recommend them to a friend.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 18, 2016

    My experience with ProtectMyCar was pretty cut-and-dried. It was because of word of mouth that I chose them over other warranties. I'd recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. We appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who now has a policy we say thank you with a Visa gift card. Please let us know who you have referred so we can thank you this way

    Verified purchase

    Reviewed Feb. 18, 2016

    My car was fairly new and I didn’t take the extended warranty at that time to the dealership. The rep from ProtectMyCar offered one to me and I decided to go with that. My payment comes on automatic withdrawal every month, but I haven't had to use them for anything yet.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate that very much.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for your comments. Remember the best part, too. We will be here to help when the need arises.

    Verified purchase
    Customer ServiceClaims HandlingPunctuality & Speed

    Reviewed Feb. 18, 2016

    My previous warranty expired and my husband who was my mechanic passed away. I needed somebody that I can have confidence in so I chose ProtectMyCar. But it seems like every time I called in there was some kind of trick that I hadn't done to keep my warranty. As far as submitting a claim, I don't like that with them. Their claims process was very difficult sometimes. Even the guys at the Chevrolet place had issues with it. I almost got into a shouting match with one of the guys. And then one of the guys gave me a hard time.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We are happy to help you better understand your coverage.
    A review of your repair history shows four repairs over the last two years. The repairs to your water pump, radiator, starter and condenser were all covered repairs for which we paid over $1,645. That is real money that the policy saved you. The repairs the policy could not help you with were maintenance items and non-covered components.
    Our policies are intended to help customer with mechanical breakdowns, which are almost always unexpected and very costly. Maintenance of a vehicle is something you can schedule and plan for financially. To keep the policy cost down and provided help for the unexpected breakdowns, vehicle breakdown policies do not cover the cost of maintenance and wear and tear items. Adding these services to a policy would make the monthly cost of the policy too expensive for most people, especially for those on a budget.
    As your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Feb. 18, 2016

    Everybody was friendly at ProtectMyCar. Submitting a claim with them via phone was fairly good. I'm satisfied.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 17, 2016

    My monthly payments for the warranty I got from ProtectMyCar is taken directly from my account. I've never used their service but so far I'm happy with the experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com.We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Claims Handling

    Reviewed Feb. 17, 2016

    Because of the deal, we chose to purchase our auto warranty from ProtectMyCar, and it was easy to make payments with them. I haven't submitted any claims yet, but we had a very pleasant experience with them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you and you budget. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Claims HandlingCoverageTech

    Reviewed Feb. 17, 2016

    The claims process is not easy. The dealer has to contact ProtectMyCar and there's this little fine print which states that they don't cover some things that it seems they said they were gonna cover. They have so many nuances with the maintenance perks. I tried one time and something happened. I had a roadside problem but they didn't cover whatever was wrong with the car, so therefore, they didn't cover the roadside. I'm not happy with it, and it's my fault that I bought it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We are happy to help you better understand your coverage.
    A review of your repair history shows four repairs over the last two years. The repairs to your water pump, radiator, starter and condenser were all covered repairs for which we paid over $1,645. That is real money that the policy saved you. And, of course, we did pay for the tow as part of your coverage. The repairs the policy could not help you with were maintenance items and your throttle body, not a covered component.
    Our policies are intended to help customer with mechanical breakdowns, which are almost always unexpected and very costly. Maintenance of a vehicle is something you can schedule and plan for financially. These services are readily available at most repair shops at a discounted rate to attract new customers. To keep the policy cost down and provided help for the unexpected breakdowns, vehicle breakdown policies do not cover the cost of maintenance and wear and tear items. Adding these services to a policy would make the monthly cost of the policy too expensive for most people, especially for those on a budget.
    As your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Factual basis uncertain
    Verified purchase

    Reviewed Feb. 17, 2016

    ProtectMyCar collected money right out of my checking account every month but I've never used them. However, they seemed good and the guy who I talked to knew what he was talking about. I'd recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for those comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing, but doing things right for each customer.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase

    Reviewed Feb. 16, 2016

    The lady that signed me up for ProtectMyCar was very nice. I'm doing pretty good with it. I haven't used it, but I got it just in case. My payments come right out of my checking account. I recommended my husband so he has it too and would recommend anybody to them. They were very awesome.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We cannot thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing, but doing things right for each customer.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase
    Customer ServiceCoverage

    Reviewed Feb. 16, 2016

    ProtectMyCar called me and I was definitely interested, so I started paying them every month until I finally paid the whole warranty off. I'm a little disappointed because anytime I had any problem with my car, they would say it wasn't covered once I paid it off. I couldn't believe it. When they were selling this warranty to me, they told me that my stereo, my air-conditioning, and anything electrical in my car would be covered. I have a lot of electrical, that's why I went with them. I knew the car was getting older now and I had an extended warranty from when I bought it, which had just finished when I took this one. But I haven't had very happy experiences with them covering anything.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate your providing them so we can help you with your concerns.
    First of all, thank you for being a policyholder since January, 2013. We appreciate that very much. We regret that you feel the policy has not helped you as much as you would have liked.
    A review of the repair history for your vehicle shows four repairs over the last two years including repairs to your radiator, CV Joints, Cooling fans and crankshaft seal. All together the policy has paid out over $1,860 in repair costs. That’s money that the policy has saved you.
    Not all components of your vehicle are covered. We cover the components that are most likely to break down and for the most part are the most expensive to repair. The policy lists each and every covered component so no policyholder has to guess or wonder what is covered.
    The purpose of the policy is to pay the cost of covered repairs less the deductible. No policy, no matter who issues it, will cover 100% of a vehicle. As your vehicle ages and more miles are added it will be more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage. We hope that on reflection you will see how beneficial the policy has been to date and how valuable it can be to you in the future.

    Again, thank you for your comments.

    Factual basis uncertain
    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 16, 2016

    I have been with ProtectMyCar for almost a year though I never had to file a claim with them. I find their product reasonably priced, and hopefully, I never need to turn in a claim, but I know that if I do, they are there. Talking with their representatives were really favorable. I was impressed with them taking the time to explain things to me. I like to ask a lot of questions and that didn’t seem to bother them. I was very pleased that they did a very good job answering my questions and trying to make me aware of what is covered under the warranty.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. That really means a lot to us.
    You are right. It is never a bother to answer questions and help policyholders understand their coverage. We hope you never hesitate to let us know when you have a question or if there is any way we can help you. That's what good peace of mind is all about.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 16, 2016

    I'm good with Protect My Car. They go by the name Precision before it was switched over to the new company. I haven't filed a claim, but have used the maintenance perks.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com (formerly Solace). Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with your vehicle maintenance and we stand ready to do so again when the need arises.
    We changed our name to Protect My Car (from Solace) to more accurately reflect what we do for our customers. What will never change is our willingness to go the extra mile to help you when you need it.

    As always, if you have any questions, please so not hesitate to let us know. Thank you again for your comments.

    Verified purchase
    CoverageTechPrice

    Reviewed Feb. 16, 2016

    The warranty that I originally purchased was bought by Protect My Car. I haven’t used it a lot because I take care of my vehicle and I know a lot of expensive, important stuff is not covered. Everybody operates on part numbers. When I have my car checked, I get a part number from the dealer, then they'd call to see if the part is covered. Surprisingly, my two lumbar supports, one for the driver and one for the passenger, were not covered. They told me it's going to cost $350 apiece.

    I've used my warranty a couple of times and it was the car dealer who submitted the claims. They contact my warranty provider and get a yes or no answer if it is covered. There's no gray area. Either they'll pay for it or not. I also have AAA, rental car and roadside assistance with my automobile insurance, but I haven't been using any of that.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 15, 2016

    I needed to insure my car, chose ProtectMyCar and I liked it. Everything has been good - from submitting the claim via phone to the interaction with their staff.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 15, 2016

    I submitted a claim with ProtectMyCar and found out that my payments only cover the engine and the transmission. So, they denied the claim. The water pump went bad and it wasn’t in the program either. But other than that, their reps were all good and friendly.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Your policy covers far more than just the engine and transmission. Your policy lists each and every covered component and we will stack that coverage up against any policy in the industry.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 15, 2016

    ProtectMyCar is reasonable compared to other warranty providers and it is very simple making payments. I had road service the first time I used them. I'm glad I have them just in case. It's a great experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We cannot thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.
    Please let us know if you have any questions or if there is any way we can help you.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingRefunds & Payouts

    Reviewed Feb. 15, 2016

    I submitted one claim and Protect My Car only paid $26 and some change but it was a lot more than that. I told them I feel like I'm just wasting money and they said I have to keep it. If they're not going to pay out, why have it? And I didn't even know there are road assistance or extras that are available to me. The program wasn't described to me very well.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much.
    Please remember that these policies help you with the cost of mechanical breakdowns. They are not intended to help with regular maintenance and wear and tear items. It is for this reason we were unable to help you with the purchase of new tires, fluid changes and other regular maintenance.
    As your vehicle ages and more miles are added it will be more and more likely that future repairs will be required. When that occurs and we help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.
    Please do not hesitate to read the policy booklet. It describes all of the many benefits of the policy. Please also never hesitate to call and ask questions. We are here to help you understand the policy and get the most out of it.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 14, 2016

    I'm very satisfied with ProtectMyCar. The guy that sold it to me was very nice.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2016

    ProtectMyCar called me and I went with their auto warranty. I really haven't used it yet other than oil changes but it has been a fine experience. I'd recommend them to a friend.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.
    Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who now has a policy we say thank you with a Visa gift card. Please let us know who you have referred so we can thank you this way

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase

    Reviewed Feb. 14, 2016

    When I got my warranty, it wasn't hard at all for me to make payments. My discussion with the rep was excellent. As a matter of fact, the man was courteous. I had questions and he answered them. That's the reason why I decided to go that way and I haven't had any issues. ProtectMyCar is a very easy company to deal with. I'd be definitely recommending to a friend.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We thank you for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    Best of all, when you do have a problem, it’s really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing, but doing things right for each customer.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase

    Reviewed Feb. 14, 2016

    I went with Protect My Car because they were cheaper. I never had anything major happen to my car, but I used their maintenance perk which is the oil change.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com. Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed and we stand ready to do so again when the need arises.

    Thanks again for the comments.

    Verified purchase
    Price

    Reviewed Feb. 14, 2016

    When I bought my car, I decided to buy a warranty from ProtectMyCar. Their price was reasonable and making payments to them was easy. Their reps were nice and well-spoken. I like them. I had a nice experience and recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Customer ServiceTech

    Reviewed Feb. 13, 2016

    ProtectMyCar as a warranty provider sounded like a good deal and I thought I should give them a shot. When I filed a claim, I called them because we needed somebody to come out and check the tire. Then somebody called me back the next day and then I tried to call him back because I was busy and I never got an answer. Nobody showed up until the next day. So, the police stopped, changed the tire, and then I went and bought new tires after that.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It is unfortunate that you had a delay in getting help with the flat tire. However, a check of your policy history does not show that a claim was filed or any request for roadside assistance was received by us in the last week that you have had the policy. It may be, as sometimes happens, that you called your insurance company rather than our office for assistance.
    Your policy does provide roadside assistance and towing benefits so please do keep the wallet sized card on your policy with you in the car so that with one phone call you can get the help you need right away.

    Thank you again for your comments. If you have any questions, please let us know.

    Factual basis uncertain
    Verified purchase
    Claims HandlingTech

    Reviewed Feb. 13, 2016

    ProtectMyCar's claims process was easy. I submitted the claim through the car dealership and overall it's a good experience. I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 13, 2016

    I got an auto warranty to protect my car in case something happens. I purchased the premium package deal that ProtectMyCar had which is 70,000 miles for the car. I asked them to take the payments from my credit card and give me a receipt each time although I've never received the very first receipt. I haven't submitted a claim at this point since I only have 5,000 miles on it but I was told that if my car would break down, to take it to a shop and they’d be gotten a hold of. It’d cost me $50 and they would take care of everything from there.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We are very glad that you have been a policyholder since August, 2014. We appreciate that very much.
    You are right. it is nice to know that when you do have a problem with your vehicle, with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.
    We do send confirmations of payments by e-mail. We will be in touch with you to make sure you are receiving them.

    Thank you again for your comments.

    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Feb. 13, 2016

    ProtectMyCar is a bunch of liars. They promptly take payments every month from my checking account, but when I put in two claims via phone, they completely turned down the first one, while the second one took over a month. If I would've known it'll be so difficult to deal with them, I would not have got that. They're terrible and I would never recommend them to anybody.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We regret that you feel the policy has not helped you as much as you would have liked. In reviewing the repair history on your vehicle it appears that you filed three claims over the last two years. We paid $1,500 for the repairs to your Drive Axel/Differential, but were unable to help you with the motor mounts, blower and bushings as they are not covered components under the policy. The repair we covered for you was far more than you had paid into the policy at that point. Not a bad deal by any means. We hope that on reflection you will see how valuable the coverage has been and will be in the future.
    As your vehicle ages and more miles are added it will be more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 13, 2016

    The service manager at Chevy recommended ProtectMyCar. There were times when it was difficult to make payments because we didn't get the invoice in the mail. But other than that, my experience with the company has been fine.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    CoveragePrice

    Reviewed Feb. 13, 2016

    The only time I used ProtectMyCar was when it was still Precision and I had no problems. Though it would be nice if they would cover batteries. I’ve never had to replace a battery in three years, and it cost me a $138 yesterday. I’m not really happy with that. Before, I had Esurance for extended warranty and I've always had batteries covered. Another issue that I had was when I bought a tire under Precision and it literally was not covered. They didn’t give me a mileage pack. To be honest, I'm looking at another company yesterday. Precision was great, but I was not even informed that it was switching company.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate that very much. We are also very grateful to you for being a policyholder since August, 2014.
    To answer your question, the policy covers you for covered repairs on mechanical breakdowns, not wear and tear items like tires, or batteries. That allows us to keep the monthly premium very low.
    We were happy to have helped you with the repair to you rear speed sensor and window switch. That repair alone saved you over $450.

    As your vehicle ages and more miles are added it will be more likely that future repairs will be required. When that occurs and we are able to help you with those repairs as well, you will be very glad you had the foresight to protect yourself with this coverage. Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 12, 2016

    I've done oil changes and tire rotation with ProtectMyCar and I had one problem. When I took my car to the Toyota place, they said that they did not see anything for tire rotation. I told them that it was on there because I had it done but at that time, I couldn’t get the tire rotation. So I called the company then they went on and put it back. I don’t know what they got dismissed off there, but it was straightened out.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. We appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase

    Reviewed Feb. 12, 2016

    I got a car yesterday and also decided to get an auto warranty from ProtectMyCar. I'd recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Congratulations on the new car. We are very happy to help you protect your investment in it. It's nice to know that when you do have a problem, one phone call you can get towed in, activates rental car benefits and gets fast, efficient claims service. That’s what we call good peace of mind.

    Good luck with that new car and thanks for your comments.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 12, 2016

    When I purchased my ProtectMyCar warranty it wasn’t difficult to make payments. The sales representative described the service well and he was courteous. I’ve been paying, but I haven’t had any need of their service so far. It’s not going to cover me for too long, and I haven’t had to use them so I wish there was some extended warranty after that, if I never had to make a claim.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate your providing them very much. We took a look at the coverage on your vehicle. You are covered until August, 2018 or until the total miles on your vehicle hit 135,000 miles, whichever occurs first.
    If you pass either the miles or the time limit on your policy we will be happy to provide extended coverage at that time. We have policies that are specifically designed for high mileage older vehicles. They combine coverage for repairs, oil changes, towing and rental car benefits and much more.

    Please do not hesitate to let us know if you have any questions or if there is any way we can help.

    Verified purchase
    Price

    Reviewed Feb. 12, 2016

    ProtectMyCar's price made me choose them over a different auto warranty provider. Since I got it, it has been difficult to make payments because I lost my job, but they worked with me to make it affordable for me. My experience has been okay, and I would recommend it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com. Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with your budget and we stand ready to help you with repairs when the need arises.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingRefunds & Payouts

    Reviewed Feb. 12, 2016

    One time, the place that did the work for my claim never received a check so I ended up having to pay for it myself. But they got paid and then I got paid so it all worked out. Moreover, I use their rental car benefits. I find it very convenient having ProtectMyCar. I’ve already recommended a couple of people who have signed up and one was my best friend. She signed up, and they sent me $100. I had a reliable experience.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 12, 2016

    My payment with ProtectMyCar is still ongoing, but I have already submitted around three claims to them. Once I got everything squared away with their claims rep, it worked out all right with the most recent one. We had a misunderstanding on what was supposed to be covered and what was not. So I went back and looked at the book and found that it was covered and told him on what page it was on. We came to an understanding afterwards.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer Service

    Reviewed Feb. 11, 2016

    I’m happy with ProtectMyCar. I had no difficulties in making payments and I had a fine time talking with the sales rep who assisted me with my purchase. They also give me a phone call ahead of time for the payments. Overall, everybody has been good to me.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for those comments. We appreciate it very much. We are very glad we were able to help you with your budget and provide this valuable protection at a rate that meets your needs.
    Please let us know anytime you have any questions or if there is anything we can do to help out.

    Thanks again for your terrific comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 11, 2016

    ProtectMyCar's claims process was very simple. Our claim was submitted over the phone. Then they took the car in the garage and figured out what's going on there. Their people have been taking care of it. Furthermore, it's very simple making payments. I make it over the phone with a credit card. I've also used their roadside assistance once. Overall, I'm satisfied and I would recommend them to my friends.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and roadside assistance and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 11, 2016

    I would recommend ProtectMyCar. I haven’t had to use it yet, but my purchasing experience has been fine.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We cannot thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase
    Customer ServiceCoverage

    Reviewed Feb. 11, 2016

    Paying for the warranty was easy, they set it up on an installment plan. One time, I called and asked about a dash cracking and was told quickly that they didn't cover cosmetic. I would not go with them again.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We are sorry to hear that you feel the specialist did not pay more attention to your needs. It is true that this protection is for mechanical breakdowns of your vehicle, not trim, cracked dashboards or items or normal wear and tear.
    You have no doubt reviewed the policy and have seen that the policy lists each and every covered component. We make it very clear what components are covered and which are not. The reason for this is simple. We want you to know right up front and in writing exactly what is covered with no hidden or confusing terms. Some components are not covered and for a very good reason. If we covered every single component of your vehicle, the cost of the policy could easily be three or four times what you are paying for it. Most people would be unable to afford such coverage. We cover the components that are most likely to break down and for the most part are the most costly to repair.
    The purpose of the policy is to pay the cost of covered repairs less the deductible. No policy, no matter who issues it, will cover 100% of a vehicle. As your vehicle ages and more miles are added it will be more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 11, 2016

    I wanted to reduce my car maintenance cost so purchased a warranty with ProtectMyCar. The buying experience was good. The sales representative who helped me was nice. They gave me the information and one month after purchasing it, they gave me the free oil change for the five years or the 100,000 miles.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 11, 2016

    It was good experience purchasing an extended warranty from ProtectMyCar. My payment is done automatically from my account. It's on easy pay. Overall, I'm happy with the package that they sold me. I think I bought one of the best packages. Thank the Lord I haven't used it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We are happy we were able to give you such great coverage at such a great rate.
    No one looks forward to a breakdown. But when it does happen it's really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Customer ServiceClaims HandlingCoverageTech

    Reviewed Feb. 10, 2016

    A couple of times I have filed a claim and it was difficult the last time because I was trying to convince Protect My Car that one of the parts that I needed to get covered was supposed to have been covered. They didn't want to redeem the fuel pump assembly. Communication seemed a bit rude and wasn't all courteous. They said, "We look at it as this part is covered. What you're talking about is not covered." I looked inside of the book and they said, "Oh, yes it is." If there were just a few more parts they would've been able to cover for it. It was the only thing that really caused a problem. I’ve had them take the car over to the Chevy dealership to see about getting it fixed, and my car has been working okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate that very much. We apologize if there was any misunderstanding of the coverage. Your fuel pump assembly is and was a covered component and we are glad to have helped you with that repair. The fuel sensor on the other hand is not a covered component so we were unable to help you with that repair through the policy.
    We do help policyholders in other ways, especially when a repair includes covered and non-covered components.

    We will be in touch with you about that help. In the meantime, thank you once again for your comments.

    Verified purchase
    Coverage

    Reviewed Feb. 10, 2016

    ProtectMyCar's representative was very kind and explained everything about their insurance. Payments are easy because they take it automatically from my debit card every month. Their insurance has been useful. I feel covered and secured with it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 10, 2016

    I had one episode where my car broke down and called ProtectMyCar but I never got results. They said somebody was coming, but nobody showed up. I sat there for seven hours until I finally got a guy who came by late and helped me out. The next day, I got a call from ProtectMyCar and they said that there was a bad wreck on the interstate and it went on and on and it was tied up so nobody could get to me.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments. We appreciate that very much and also very much appreciate that you have been a policyholder since January, 2014.
    As we told you at the time in September, 2014, we deeply regret that the roadside assistance operator did not make it to you in a timely manner. We strive to make sure that the policy and the benefits give you good peace of mind. In this instance we dropped the ball and we again apologize for that lapse.
    We operate efficiently nationwide and in Canada. To handle the volume of calls for towing and roadside assistance, we hire third party companies directly to expedite providing help to our policyholders. While we strive to make sure these companies handle the towing and assistance timely and efficiently, we know that it will not always happen. Nevertheless, we take responsibility for any delay, even those outside of our control.
    To help make that right, we are discounting the cost of your coverage $300, effective immediately. We want this coverage to be a positive experience for you and hope that this discount will help do that.

    Once again, thank you for your comments.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Feb. 9, 2016

    ProtectMyCar's service was fascinating. It was really good and I liked it.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Feb. 9, 2016

    When I was purchasing the warranty from ProtectMyCar, they told me I had a bumper to bumper warranty. Right now my car is sitting in the garage, broke. I checked to get this fixed and they've been telling me that I'm not covered under that warranty. I've been paying a lot for this insurance, yet I have to pay to fix the car out of my pocket. Right now, I'm very dissatisfied because they lied to me.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate your providing them. We regret that you feel the policy has been of limited value to you. We do make it clear at the time a policy is issued what components are covered by the policy. In addition, the policy lists each and every covered component so that there will be no confusion as to what is covered.
    The gasket you needed replaced is not a covered component. However the alternator that you may need repaired is covered under the policy. That repair will be handled efficiently when you are ready to proceed. Simply call us or have your mechanic call us to complete the claim.
    The purpose of the policy is to pay the cost of covered repairs less the deductible. No policy, no matter who issues it, will cover 100% of a vehicle. As your vehicle ages and more miles are added it will be more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    Verified purchase

    Reviewed Feb. 9, 2016

    ProtectMyCar is a good company and I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase

    Reviewed Feb. 8, 2016

    The gentleman from ProtectMyCar.com who I spoke with was nice. We set up the account and it's going good. I was going to pay it all off and I don't know what happened that I didn't so I've been making monthly payments.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    We do work hard to make sure the policy premiums are comfortable on any budget. There really is no substitute for good peace of mind, and that means fast help when you have a breakdown, as well as help with your budget.
    Please let us know if you have any questions or if there is anything we can do for you.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 8, 2016

    I needed protection on my car and I chose ProtectMyCar. One time, I thought I had a claim on a recall on my car and I had taken it to the shop, and then I called ProtectMyCar and they said that part of my car was not under my warranty. I said it was fine, but they still let me rent a car for a whole week when they didn't have to.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 8, 2016

    ProtectMyCar.com makes my payments really easy, but since they changed their name, I've gotten very little communication from them. There was hardly anything in the mail to the point where I even forgot what the name of the company was.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate them very much. Thank you, too, for being a policyholder since September, 2014. That says a lot.
    We changed our name to Protect My Car (from Solace) to more accurately reflect what we do for our customers. What will never change is our willingness to go the extra mile to help you when you need it.
    You may always contact us at anytime you have any questions or if there is anything we can do to help you. We do send out monthly reminders on premiums when requested. We will be in touch with you to see what else we can do to help out.

    As always, please let us know if you have any questions or if there is anything we can do to give you better peace of mind.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Feb. 8, 2016

    My experience with ProtectMyCar has been good.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Claims Handling

    Reviewed Feb. 7, 2016

    I've got to get an auto warranty and bought it from ProtectMyCar.com because they cut me a deal. The claims process is easy. You just call them up and tell them what's your problem, they'll check if that particular issue is covered and if it is then they'll take care of it. I had some work done to my car so I had to use the rental system for about a week. So far I'm satisfied with them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.
    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Thanks again for those comments.

    Verified purchase

    Reviewed Feb. 7, 2016

    Getting the extended warranty from ProtectMyCar wasn't hard - we paid so much a month for that. Two years ago, we had our car repaired, and the repair shop filed the claim online. The first time, I had a few problems because ProtectMyCar took a while before the repair was paid for. Other than that, so far, it's okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    There are times when we hire a specialist at our cost to make sure the repairs are correctly diagnosed and repairs are completed correctly. While it may take a little more time, it is well worth it to make sure the job is done right the first time.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 7, 2016

    I've been with them even before they were called ProtectMyCar. Making the payments for the extended auto warranty is the easy part since I just give the money to them. One time, I tried one of their benefits and I ended up getting the auto from another car assistance since they didn't have car service available or it was not enough to be fully covered for some reason. Also, a year ago, I had a claim where I had to call a few times to make sure that everything was going to be taken care of but once everything got sorted out, it went well and as expected in the end.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal. We are glad that we were able to help you with your repair and that it worked out well for you.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 6, 2016

    I found ProtectMyCar pretty good so I signed up, and they were there for me when I needed them. Making a payment for the extended warranty was easy because I had the automatic payment. And when I submitted my claim through phone, it was easy as well. However, the claims representative I talked to had an attitude. He said that they lied and the parts I was talking about wasn't covered. So, I spoke to a manager and she was more helpful. ProtectMyCar did what they said and covered the parts that were on the list. My car got fixed and I didn't have to pay a $100 deductible. I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com. Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with your repairs and we stand ready to do so again when the need arises.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 6, 2016

    I decided to get ProtectMyCar because of their good deal and offer. So far, making payments isn't hard since it's automatically taken out of my checking account.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with your budge and we look forward to helping you in the future when you need help.
    It’s really nice to know that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Customer Service

    Reviewed Feb. 6, 2016

    ProtectMyCar never kept in contact with me about the mileage of my car - they just let it run on. I had the warranty longer than normal because I didn't know I already had 75,000 miles and the miles had gone off of it. They never called back to confirm if it went to 75,000, and then when I called, they told me I didn't have it anymore but they were taking my money anyway. But that didn't matter. Apart from that, I never had a problem with them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. While we can appreciate your position, therer really is no way for us to know how many miles you put on your vehicle over any given point in time. That is why we let you know the total miles that the policy will protect you.
    When you let us know you had exceeded the total miles of coverage we immediately stopped the premiums and offered to credit you the payments you had made on another policy.

    Again, thank you for your comments. we appreciate that very much.

    Verified purchase
    Customer Service

    Reviewed Feb. 6, 2016

    ProtectMyCar called and told me I could still get a warranty on my car. But when there was something wrong with my car, they didn’t want to fix it. When I broke down a couple of times on a weekend, I tried to get them to come pick me up but nobody answered the phone.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate you providing them.
    A review of the policy details shows that you had a small noise on engine start up that went away in a few seconds. Your mechanic looked over the engine but could find no check engine lights, or problems with the car. You continued to drive the car and even after a second diagnostic review still did not find any mechanical breakdown of the vehicle.
    Since we had no indication from your mechanic that there was a mechanical breakdown and the vehicle was working fine there was no repair that could be completed. We stand ready to help you with repairs when they are required, but can not help when your mechanic reports that no breakdown has occurred.
    We also have no record that you had called in for towing or 24/7 road care. We will always be happy to provide that service when needed.

    Please let us know if you have any questions or if there is anything we can do to assist you.

    No response received
    Verified purchase
    Price

    Reviewed Feb. 5, 2016

    ProtectMyCar was a lot cheaper and it's something I could afford so I decided to get it. Overall, my experience, as well as making the monthly payment, has been easy. It was really nice that they worked with me so that my payment wouldn't cost almost a $100 a month. I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We do work hard to make sure this protection is affordable on any budget. It is, after all, folks on a tight budget who need the protection the most.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.

    Thanks once again for those great comments. Remember the best part, too. We are still here to help again when the need arises.

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Feb. 5, 2016

    I submitted a claim to ProtectMyCar over the phone and the claims representative that I talked to was very helpful. They're excellent and have done the job right away.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 5, 2016

    So far, my experience with ProtectMyCar has been alright. Making payments for them was easy and I'm satisfied.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.

    Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Claims Handling

    Reviewed Feb. 5, 2016

    I had ProtectMyCar fix my vehicle when I submitted a claim on the phone, and the process was okay overall. Their claims reps have been helpful. I'm very satisfied with my experience and I would recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    It is nice to know that when you do have a problem that with one phone call you can get towed in, activate rental car benefits and get fast, efficient claims service. That’s what we call good peace of mind.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Coverage

    Reviewed Feb. 5, 2016

    I had a fine experience with ProtectMyCar. They debit my card every month as payment for my extended auto warranty. It's like a life insurance and it's the best money I've ever wasted.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    We do work hard to make sure this protection is affordable for everyone’s budget. It’s all part of not just doing the right thing, but doing things right for each customer.
    Best of all, when you do have a problem with your car, it’s really nice to know that with one phone call you can get towed in, activate rental ca benefits and get fast, efficient claims service. That’s what we call good peace of mind.

    Please let us know if you have any questions or if there is any way we can help.

    Verified purchase
    Price

    Reviewed Feb. 5, 2016

    Making payments for ProtectMyCar is easy since they just take it out of my account every month. It's good for expensive things to me like the motor or engine. If something happens, then I won't have to pay an arm and a leg for it. I'll recommend them to a friend.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with your budget and we look forward to helping you in the future when you need help.
    Remember, the policy helps you with far more than just major repairs. What ever the problem, please call us so we can get you the help you need.

    Thanks again for your comments.

    Verified purchase
    Refunds & Payouts

    Reviewed Feb. 4, 2016

    I submitted a claim about a month ago to ProtectMyCar. A timing belt went off on my car and I called them. I had to rent a car for a month and a half but it had come out my pocket and then ProtectMyCar will reimburse me. I misunderstood that part of the contract. If I found out that it was gonna be like that, I probably would have picked somebody else. I live check by check and this warranty ain't something that I hope would save me money. The car eventually got fixed but I was very upset because I had a month without a vehicle. I had to use cabs and that was $30 a path.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments on your experience with Protect My Car.Com. We are very glad we were able to help your with the repairs to your vehicle. The records show that we spent well in excess of $2,160 on these repairs and we are happy to have saved you so much money.
    We do regret that you were not more familiar with the rental car benefits. We pay $30 per day for up to seven days for a rental car. Your rental car needs did exceed the maximum benefit under the policy. The fact that the shop took as long as it did to complete the repair did cost you more in rental car costs. Due to the nature of certain repairs, that can sometimes happen.
    To help you with those costs, we are providing you with One Year Free Oil Changes on you vehicle. We will pay for the next three oil changes over the next year. Just show the service manager your policy ID card and we will take care of the rest. We are happy to provide this additional benefit to you. We want your experience with the policy to be a positive one.

    Thank you again for your comments. Please let us know if you have any questions or if there is any way we can help you.

    No response received
    Verified purchase
    Price

    Reviewed Feb. 4, 2016

    ProtectMyCar's price was right and that made me choose them over other providers. I'd recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.
    Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who now has a policy we say thank you with a Visa gift card. Please let us know who you have referred so we can thank you this way

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Claims HandlingCoveragePricePunctuality & Speed

    Reviewed Feb. 4, 2016

    Submitting a claim with ProtectMyCar was very good. They all took care of it right away and set up an appointment. I didn't have any problem with taking it and getting all the information. When I filed the claim for the incident that happened, from my understanding from Nimnicht Chevrolet that the car was covered through something else (It might’ve been a recall, they didn’t tell me) and they never did put in a claim. That’s why I didn’t have to pay the deductible. Also, the warranty price was pretty good and I do auto pay so they just take it right out. All in all, I'd recommend them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    Checking for recall reports, helping reduce or eliminate your costs and taking those extra steps to get the job done right are just some of the ways we go the extra mile for our policyholders.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.
    Please let us know if you have any questions or if there is any way we can help.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 4, 2016

    Something has gone bad on my vehicle and it caused my battery to go bad when I restarted it. My battery is 330 bucks and it's not under the ProtectMyCar warranty. But I have to find out more about the coverage of their maintenance perks because I've done a couple of oil changes on my vehicle and that sounded good if it's covered.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your comments. We appreciate that very much. We also appreciate that you have been a solid policyholder now for well over a year.
    Please let us know if you have any questions about your coverage or the help we can provide you. We do understand that even small repairs, like batteries and electronics can run several hundreds of dollars. It just makes sense to protect yourself.
    To say thank you for being such a loyal customer we are providing you with One Year Free Oil Changes on you vehicle. We will pay for the next three oil changes over the next year. Just show the service manager your policy ID card and we will take care of the rest. We are happy to provide this additional benefit to you. We want your experience with the policy to be a positive one.

    Thank you once again for your comments. We look forward to hearing from you if you have any questions or if there is anything we can do to help.

    Verified purchase

    Reviewed Feb. 4, 2016

    I'm satisfied with ProtectMyCar. I had a good experience when I purchased my extended auto warranty from them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase

    Reviewed Feb. 4, 2016

    Overall, ProtectMyCar has been very good. It was the cheapest one I could get. I’m glad that I took the paper policy and when it comes to payment, they just take it out of my checking account once a month.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for providing your comments on your experience with Protect My Car. Com. Providing our policy holders with good peace of mind is our most important goal. We are glad we were able to give the help you needed with your budget and we stand ready to help you again when the need arises.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingTech

    Reviewed Feb. 4, 2016

    It was easy making payments for ProtectMyCar. My claim went through the car dealership and they took care of it. I had a nice experience with them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase

    Reviewed Feb. 4, 2016

    I would recommend ProtectMyCar to my friends. Making my payments to them has been okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.
    By the way, if you know friends or family who might benefit from a policy, please tell them about us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who gets a policy we say thank you by sending you Visa gift card.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 4, 2016

    I've had no problem with ProtectMyCar and it's very easy to make payments for purchasing my extended auto warranty.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 3, 2016

    I chose ProtectMyCar over other auto warranty provider because I could pay them by the month. It's easy to make payments because they just debit my card.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right. We are glad the premiums are easy on your budget. When you need help, we will be here. Call us any time you need help with your vehicle or policy

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Feb. 3, 2016

    One of the things that attracted me to ProtectMyCar was their roadside service. They're going to help with a hotel. When I called for roadside assistance, it was an easy transaction and they came right out. I had used it three times. Another thing is that it covered a lot. It wasn’t one of those policies that one would think he has something and he really doesn’t. There were some things that it didn’t cover but it had more good than bad. I also like that the price was low because I was paying $49 and they had it taken directly out of my account every month so I never even thought about it anymore. I actually forgot about it and have to cancel as my home was broken in, somebody stole my car out of the garage and I haven’t had the car since November. There's so much I have to go through to try to get it and they can’t let it out. But ProtectMyCar is great and I have recommended them to other people.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments on your experience with Protect My Car. That was so unfortunate about the car theft. We did speak to you some time ago and terminated the coverage, of course. We do remember and thank you for how complimentary you were. Please rest assured we will be here when you need us for your next automobile.

    Thanks once again for providing your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 3, 2016

    My friend recommended me to Precision. The claims representatives were great, and made the process easy and understandable. I was able to use the car rental. I'm satisfied with the company. It's very easy and they are understanding. Payments come out of my account every month. I don't have to worry about sending any mail out or remember dates. I have a busy life so it's convenient for me with the easy-pay setup. I have recommended them to a friend, and he should be calling soon.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.
    Thank you, too, for referring folks to us. We will treat them with just as much respect as we do you. Remember, if you referred someone to us who now has a policy we say thank you with a Visa gift card. Please let us know who you have referred so we can thank you this way

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase
    Customer ServiceClaims HandlingPrice

    Reviewed Feb. 3, 2016

    ProtectMyCar is affordable and their claims process was good. I submitted a claim over the phone and the rep was able to answer all my questions. Also, making payments monthly is easy.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.

    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Verified purchase

    Reviewed Feb. 3, 2016

    So far, my experience with ProtectMyCar has been okay.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Feb. 3, 2016

    My warranty had run out on my car. ProtectMyCar had called and told me about a warranty, and they were cheaper and offer more. They take the payment out of my account so it was convenient. But when my car needed to be towed, they still would want to charge me $100 which I shouldn’t had to pay if I got towing on my car. Also, something was going on with my current car and it was locked and they didn't cover that.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate that very much. Thank you, too, for being a policyholder since August, 2014.
    Towing is included among your many policy benefits on all covered repairs. The steering lock on your vehicle is not listed as a covered component, however so towing was not available under the policy on that occasion.
    The purpose of the policy is to pay the cost of covered repairs less the deductible. No policy, no matter who issues it, will cover 100% of a vehicle. As your vehicle ages and more miles are added it will be more likely that future repairs will be required. As comprehensive as the policy is, it is far more likely that future repairs will be to covered components. When that occurs and we are able to help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage.

    Again, thank you for your comments.

    No response received
    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Feb. 2, 2016

    ProtectMyCar salesman called me and convinced me to sign up for the agreement and said it would be worth it. Because my warranty had run out, it sounded like a good protection policy. I set up an automatic payment with them. I was promised I would receive information in email but I couldn't find that email. There's a certain period where I can cancel and I kept looking for the email that I was promised but I'm not sure that I ever received the email. I did receive something in the mail quite a while later.

    Furthermore, I had a problem with my vehicle and it wasn't handled properly. They tried to renegotiate the monthly fee but I wasn't going to accept it because I didn't really believe in the company at that point. Bottom line, I sent in a claim and I never heard from them. So that was completely unprofessional. When I did hear from them, they weren't going to cover the claim. I felt I'll never get any coverage so I've wasted $1,500 and it wasn't worth it for me to redo. So I pulled out of the policy altogether.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We regret that your experience with Protect my car was not as satisfactory as you would have liked. A review of the policy information does show that we e-mailed the policy at your request to the e-mail address you provided. The post office tracking information does show delivery of the policy to your address on October 8 and a second policy requested by you was delivered by the post office on November 27.
    The work on your vehicle you wanted reimbursement for was for maintenance to your vehicle. Maintenance items are not covered under the policy. The policy protects you against the cost of mechanical breakdown. We regret that you feel there was a lack of professionalism. In fact, our reps spoke to you on several occasions to help you understand your coverage, but not being able to cover maintenance costs under the policy is not a lack of professionalism. We would have been happy to address your concerns had you let us do so. We do urge you to get protection for your vehicle and we regret that our policy did not meet your needs.

    Thank you again for your comments.

    No response received
    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Feb. 2, 2016

    I'm disappointed in ProtectMyCar, they don't cover a lot of stuff. I had to pay $600 out of my pocket where the warranty didn't cover. I'm looking for another one because I'm very unsatisfied with this company. After my experience, I will not recommend this to anyone.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car

    Thank you for your comments. We appreciate your providing them. Thank you too for being a policyholder since 2013. It is unfortunate that you feel the policy should have helped you more. A review of the repair history shows that we paid out well over $2000 on 4 repairs over the last three years. The last repair for $525 you referred to was to the hood struts, emission solenoid and valve cover gaskets. These are not covered components under the policy. Some components are not covered and for a very good reason. If we covered every single component of your vehicle, the cost of the policy could easily be three or four times what you are paying for it. Most people would be unable to afford such coverage. We cover the components that are most likely to break down and for the most part are the costliest to repair. We hope that upon reflection, you will see how much the policy has actually helped you. As comprehensive as the policy is, it is far more likely that future repairs will again be to covered components. When that occurs and we help you with those repairs, you will be very glad you had the foresight to protect yourself with this coverage. Again, thank you for your comments.

    No response received
    Verified purchase
    Claims HandlingPrice

    Reviewed Feb. 2, 2016

    ProtectMyCar is a good program. It's affordable and I enjoy knowing that I'm protected. Making payments is easy while submitting a claim to them is very easy as all the times I've called, the problems have resolved itself. They're very accommodating, telling me I could go to Precision Kia so everything worked well.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal.
    We are very glad to have been able to help you with your repairs and we look forward to helping you again when you need us.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for those great comments.

    Verified purchase
    Customer Service

    Reviewed Feb. 2, 2016

    ProtectMyCar has been great. They called me soon after I got my car and I knew from reviews that they were all good, so I signed up. I call them periodically because I do my own oil change and update on my mileage.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the coverage and we look forward to helping you in the future when you need help.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims Handling

    Reviewed Feb. 2, 2016

    I enjoy having ProtectMyCar though I haven't filed a claim with them.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide comments on your experience with Protect My Car.Com. We take pride in exercising good judgment by doing the right thing, not just doing things right.
    Remember, when you need us, we will be there to help. With one phone call you'll get access to towing, rental car benefits and fast, efficient claims service. That is what good peace of mind is all about.

    Thank you once again for your comments. Please let us know if you have any questions or if there is any thing else we can do for you.

    Verified purchase

    Reviewed Feb. 2, 2016

    ProtectMyCar gave me the best deal for an auto warranty. It was also very easy to make payments with them. They're very friendly and trustworthy. I haven't used them yet, but my experience is pretty good so far.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    We can not thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. We do work very hard to make sure the policy is affordable, and that policyholders get the kind of help they need when they need help.

    Thank you again for your very encouraging comments. Please let us know if you have any questions or if there is anything we can do for you.

    Verified purchase

    Reviewed Feb. 2, 2016

    I work out of town. I travel out of town on a daily basis and needed an extended auto warranty. ProtectMyCar contacted me so I decided to purchase the warranty from them. Making payments for purchasing it was not difficult at all.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind.
    We understand, too, how much trouble a breakdown can be whether at home or out of town. With coverage throughout the U.S and Canada you are never more than a phone call away to get the help you need.
    Please let us know if you have any questions or if there is anything we can do for you.

    Thanks again for your comments.

    Verified purchase
    Price

    Reviewed Feb. 1, 2016

    I thought I'd get a warranty on my car and somebody told me about ProtectMyCar so I purchased from them. They made payments very affordable for me. So far, I haven't had anything done to my car yet because my car is still running fine.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. We appreciate your providing them very much.
    Our primary goal is to give every policy holder good peace of mind. Great rates, towing, rental car benefits, fast claims processing and the personal touch are just some of the ways we help provide good peace of mind.
    Thanks once again for those great comments. Remember the best part, too. We are here to help when the need arises.

    Thanks again for your comments. Please call us any time you have questions or if there is any way we can help you.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 1, 2016

    I was not happy at first with the people with Solace. The gentlemen at the service department gave me some hard time. He did not want to fix my car. I said to him, “You know, if that’s the case why am I paying you?” He ended up fixing it and there was no issue. That was the only time I ever used their service. Then changed their name and I spoke to different people. Some of them were very professional and some young girl was very unprofessional.

    I did not appreciate that they did not send out a memo to their customers indicating that they have changed their name. They also sent me an invoice and they want me to pay $5. Another thing that really upsets me is when they took money out of my checking account without my permission. I said that is very unlawful to do something like that. I told them “Look, I will call in my payment every time before the date due or the due date. And then only then you take money out of my account.”

    I told them not to do it again because I blocked them. I don’t trust them. I don’t know how strict they are but they are crooked people. I spoke to a lady and she was quite professional and I told her how I feel about it. I also asked her “From now on, can you send me invoice so I can send you money.” However I never got any invoice. If they mess up one more time, I’ll call it off. I’m not wasting my time with them. I told them “You’re not the only people I can get to deal with for my car.” As a customer, I make sure that I pay them on time. I don’t want any more problem with them because I’ve had enough already.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. Thank you, too, for being a preferred customer since July, 2014. That means a great deal to us. We were both surprised and dismayed to read your comments. Far from being reluctant to handle your repair, we hired at our expense an inspector to determine the cause and proper repair to your steering. The only reason that it took longer than usual was that you had removed the vehicle from the repair shop before it could be inspected. Once completed, we paid all but the deductible. That repair alone saved you hundreds of dollars.
    When we changed our name from Solace to Protect My Car we did so to give potential customers a better understanding of what we do. “Protect My Car” does a better job, we think, of explaining what we do to help customers. We did, in fact, send out both e-mails and written notices to all policyholders on several occasions. You were certainly on that list.

    We also never bill automatically without a policyholder’s permission. Permissions are provided more than once on a recorded line for the customer’s and our protection. In fact, it appears that with your permission, we billed the down payment and three months’ payments to your account. Thereafter you requested that we send you written invoices. We were happy to do so. That you have regularly and consistently made your monthly payments is appreciated and would seem to indicate that you have received your invoices. If you ever do not, just simply call and let us know. We really are here to help when you let us. If you have any questions at any time, please do not hesitate to let us know.

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Feb. 1, 2016

    I had a good experience with ProtectMyCar. Submitting a claim over the phone was not too hard at all. Their representative was good, knowledgeable and explained the benefits to me.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for taking time to provide your comments. We appreciate that very much. We are very pleased to have helped you with the recent repair and we look forward to helping you in the future when you need help.
    It does make a difference when you can get needed advice from professionals who really care to give you the best help they can give. Thank you for saying so.
    Please call us anytime you have any questions or if there is any thing we can do to help out.

    Thanks again for your comments.

    Verified purchase
    Claims HandlingCoverage

    Reviewed Feb. 1, 2016

    I liked how ProtectMyCar was presented to me by the sales rep. Claim submission was a little bit difficult because I didn't understand how to do it at first. I didn't like that the repair company calls the insurance company to see whether they cover the service that is being provided or not. But once they got it all set up, it was fine afterwards.

    Thanks for your vote!
    Protect My Car
    Response from Protect My Car
    Thank you for your comments. we appreciate your providing them very much.
    We so take steps to make sure you are getting the repairs done right the first time and work with many different professional to make sure that happens.
    We hope you will never hesitate to let us know any time you have any questions regarding the policy or repairs to your vehicle. It is your peace of mind that matters most.

    Thank you again for your comments.

    Loading more reviews...

    Protect My Car Company Information

    Company Name:
    Protect My Car
    Company Type:
    Private
    Year Founded:
    2005
    Address:
    570 Carillon Parkway
    City:
    Saint Petersburg
    State/Province:
    FL
    Postal Code:
    33716
    Country:
    United States
    Website:
    protectmycar.com