Omega Auto Care Reviews

I write this review after countless calls from "Omega Auto Care." I get the same exact format. So, I got wise. I called these places back using a different number. They act like their computer locked up. So I give them a made up name, year, make and model. Yet somehow they magically know that they've sent me 3 notices in the mail and this is the "final notice." They also seem to not mind trying to take money for a warranty on a car they have no clue exists... Because it's made up. Honestly how do they even know without a VIN? Does this make any sense to anyone?

My Dodge Journey Crew is covered by Omega Auto Care. When my alternator started going out as I was driving and my car started overheating, I took it to a gas station to find out what was going on. The people in the gas station said that it was the alternator and I should be able to make it to the car dealer so that I can drop the alternator off. But, I did not do so, so I had the vehicle towed. It was kind of scary, but I got it to the dealership. I have a warranty so they said that the parts and the warranty were covered, however, I had to pay for the battery. Still, Omega’s claim process was easy and they had prompt service. Overall, I had a good experience with them.

I was looking online for coverage for the 2005 Chrysler 300C that I bought. Omega Auto Care popped up, and I tried to see what their price was and then I spoke with their reps and signed up. I’m with ASI, which is a sub of Omega, and I had two different numbers to deal with when I called for my claim. And so, there was a little confusion. And then, when my engine went out on my car, I waited over a month before they fixed it. I had to call my attorney to make a phone call for me. And as soon as he called them and said he’s an attorney, whoever was in there said they'd schedule it right then.

I've had Omega Auto Care cover my Nissan for about three years. I filed a claim for the air sensor. The air wasn't working and I went to the dealer. The dealer checked it out, told me what was wrong and called Omega. Omega said they'd fix the claim. The process was good and I'm satisfied. However, trying to contact them took a long time. The dealer was trying for almost 20 minutes. Once I got a hold of them, I was there for about four and a half hours. All in all, it was a good experience.

I bought an extended warranty from Omega for my one-ton Ford F-250. I've been very satisfied with Omega and I would recommend them.

I'm glad that I got in touch with Omega and that I signed up with them. Everybody who I've talked to was very nice. About six months ago, I sent my Cadillac in for its front wheel hub and I let the mechanics do it all. Omega paid part of the bill and I still had a bit to pay. However, their fee per month is more expensive than I'd like it to be. And for what I pay, the amount that Omega covered for me was not a fair amount. I'll stick with them for a while, but I don't know how much longer I can afford them.

I got a 330ci BMW covered with Omega Auto Care. I paid for the coverage every month. If something goes wrong, I carry it to BMW and they call up Omega then Omega pays for the claim. I pay a deductible and I get my car fixed. They're doing their job and I'm doing mine. I call Omega on the phone whenever I start a claim process and my most recent claim was for a leak with my tank. Omega could change the payout wait for fixing the car per hour because I'm still paying what's left over from what they didn’t cover, which in my opinion I'm paying for service and there should be no add-on at all. It should just be on them. I bought the product but in the long run I'm still paying for it at the end of the day. If my friends were thinking about going with them I would say that they're convenient but to look around.

My 12 CTS Cadillac had a water pump issue and Cadillac submitted a claim. Everything was done properly and it went right in. I took the car in and Cadillac got it fixed on the same day. Omega paid $600 and I only paid $100. Omega did a wonderful job and I appreciated it.

I have my 2013 Ford Edge covered by Omega Auto Care. I took the vehicle in and had them looked at it and they found out the door to the AC was broke. It wouldn’t let the heat on inside of the car. So they repaired it in the day while I got back the next day. The overall process was easy and I’m completely satisfied with the repair. I was really happy with them. They accepted the insurance and it was great.

I've taken out a policy with Omega Auto Care for a 2011 Chrysler Town and Country. I had seen an advertisement and I made the call. I told them that I needed a warranty for my car because the factory warranty was running out. They asked what type of car I had and what the mileage was. They were nice. And I was able to get the coverage that I wanted from them. I would recommend Omega Auto Care to anybody who needs a warranty and asks about one.

I have an Audi. I filed a claim for some sensors. The dealership called Omega Auto Care. The sensors were replaced at the shop. They did a good job. However, there was one downfall. One mistake made and then you have to go through the same process again. It doesn’t make sense. The bank made a mistake. That was not right on my part because I had to give back to them a $295 again.

I have a BMW 528 covered with Omega Auto Care. I had a claim for an engine mount repair and it went well. However, Omega told me that the warranty can cover up to labor charges also but when I claimed, it did not cover the complete labor charges and I had to put some amount towards it. I gave the store the warranty and they told me that I need not worry about anything and I just needed to get my car repaired and come back. I had to take my car to the service center and they contacted Omega. I have already recommended Omega to one of my friends.

My 2005 Magnum was in an auto accident so I purchased this 2011 Malibu car and took out an insurance coverage where I purchased it. I got Omega Auto Care's extended warranty and I have coverage my power steering and the big parts like motor and transmission. So far, I’m still making my payments on it every month and I'm satisfied with Omega Auto Care. I’ve had a claim with them before and things went okay. I took the car to a shop and they were the ones who contacted the insurance company. Then they fixed my car and it's been running since then.

The month to month policy that I obtained with Omega Auto Care back in 2014 was canceled without my knowledge or consent back in Dec. 2017 of last year. Since PayLink, the financial service affiliates of Omega Auto Care, were taking consistent payments from my account for the last four years, I never thought to check to see if the payments were being deducted from my account, but apparently, the payments were discontinued. I was never privy to the extended warranty being canceled at any time and was never notified by PayLink or Omega Auto Care about the canceled policy. No one contacted me (via phone, email or postage mail).

I had a claim for a starter on my vehicle, and the process went very good. I took the car to Honda and they were the ones who called Omega. Honda and Omega came in agreement and got my car fixed. I was satisfied with the claims process. Omega couldn’t have handled it better than how they did it. Everything I asked, they gave it to me and it was all perfect. I had a great experience with Omega.

I had a good experience with Omega Auto Care. Whenever I do this kind of thing, usually, they're never true. But when our 2010 Ford 150 truck had a battery issue, the bill would've been $600 and I only had to come up with $200 out of pocket. I was happy since there is no way we can afford such giant repairs. And they took care of me right away and there was absolutely no waiting or commotion.

I have my ’08 diesel Ford F350 covered by Omega Auto Care. I know all the people at the dealership and when I had a problem with my alternator, I just told them and they checked it out. They ordered the part and then I had to wait for it. The claims process was good and Omega jumped on the case right away. They had taken care of me and they were very responsive. Ever since I got the coverage, I haven't had any trouble with the people. They're fantastic.

I got Omega warranty when I bought my 2006 Buick Rendezvous brand new and my experience has been good. I took the car to the dealer and they were troubleshooting it for the fuel pump. They told me what was wrong and they called Omega to see if it qualified for a claim and it did. They gave me a loaner and my car was fixed.

I had an alternator replacement done on my Honda Accord and the claims process for that was easy. I called Omega and the person that spoke was helpful. Everything was great. I'm totally satisfied with the process and would tell my friends that they need to have Omega Auto Care.

I have a 2010 Corolla covered by Omega Auto Care and the guy at the automobile place filed a claim for the repair of a timing chain tensioner. The repair guys called Omega and it was approved and paid for in about an hour. The claims process was great so I was satisfied. I would recommend them, though I wish they would cover a little more, like for brakes and wear and tear.

Omega Auto Care is amazing. I called in for the wheel bearing of my 2014 Mitsubishi Outlander Sport, and filing a claim with them was not difficult at all. In less than 30 minutes, I took the car in. They did everything in one day and I was very satisfied.

Purchased an auto extended warranty 2 yrs ago which will expire in another 2 yrs or 160k miles whichever comes 1st, the current vehicle mileage is 128k, my car started acting up in Oct of last year with a minor the problem which was not happening often (seems like transmission failing). Took the car to a specialist (AAMCO) end of Dec 2017 to review the issue, they confirmed it is a transmission issue after test driving the car, asked that I bring it back after Christmas so they can contact the extended warranty and start the claim process, I then decided to take the car to my dealership instead since it was my choice to take it wherever I want to (Hyundai). They assess the issue and request for a new transmission.

My warranty with Omega Auto Care is for the Traverse. I've used this warranty twice since I've had it. I filed a claim for the water pump. Everything was fine. The dealership took care of the claim. The water pump was fixed and I paid a $100 deductible. I'm going to keep my Omega warranty until it expires or if I want to get rid of the car. Getting this warranty was a good deal and a good investment. My experience with Omega was great.

I received a call 2 days ago during the time I was packing boxes and moving my belongings into storage preparing for moving into a new apartment. I did take time out for the call because I was very interested in purchasing a warranty. After about 30 minutes on the phone I expressed to the woman that I was very interested but that I was in the middle of moving and I asked her if someone could call me after lunch the next day in which is when I would be finished moving and could get a warranty. I was very disappointed to be told that the company is not allowed to do callbacks due to fraudulent act by people. I didn't and still don't understand.

I have an Omega Auto Care warranty on my 2007 Honda Pilot and I filed a claim for an alternator. They were wonderful and really good to work with. I called them and they said that the repair of my alternator was covered. Then they said that they needed to talk to the people at the dealership. They gave me a number for the dealership to call and the dealership called them. The Omega guys talked with the dealership people and I paid my co-pay. I've only used the warranty once and so far, it has been good. Hopefully, it will work as well the next time that I need to use it. Omega Auto Care would be a good company to use, if a friend would want to use them, and I would recommend them.

I bought this Warranty policy in December 2017 when the dealer Warranty ran out on my 2015 VW Jetta without doing any research. So I have had no reason to use it until March 5th 2018 when the AC went out so I took it to the dealer and prayed I had made a good choice. As it turned out the claim was approved right away for almost $2000.00 bad compressor. So when I picked up my car an hour ago I asked them if they had any problems with Omega. I was told this is one of the better companies to work with. Now keep in mind I have only made $500.00 in payments to Omega. Buy Omega. You won't be sorry.

I am very satisfied with Omega Auto Care. They covered the AC compressor on my 2009 Nissan Rogue and the claim process went smoothly. I called them before I made the claim and told them what was wrong, and they advised me not to drive the vehicle anymore. Otherwise, it wouldn't be covered. The reps were decent and I had a great experience with them. I had the AC compressor repaired in about five hours. Omega was fast and they're a legit and good company.

Omega Auto Care covers my Nissan Altima. Filing a claim with them was pretty easy. All I had to do was make a phone call. I was pretty amazed because I just had gotten the policy not too long before that happened but they didn’t give me any problem at all. They told me exactly where to go and they just did it. It went like clockwork. It was a very good service. Omega Auto Care is easy to get and to use. It’s also important to have. My car was newer and I was thinking I don’t even need it. But from past experiences in life, I was super glad I had it a couple of times.

In Alaska, they charge me about $146 per hour at the shops. Everywhere else they ever had a warranty on my trucks, they covered the whole entire shop time. However, the guys at Omega Auto Care cover only about $120 per hour, and anything that is over the $120 which comes out to the oil changes task on my truck where it takes about two hours from the oil change, that’s an extra $40 I have to pick up every single time. I had oil pressure sending unit changed out, and it took up an extra $200 tab because Omega doesn’t cover that, and it’s just within hours. It was part of what we arranged but I'm spending $3500 on a warranty that I’m paying what they ask for within. I am very disappointed in the entire thing. I would rather cancel my warranty and then get someone else on it.

I used to be a Ford employee and I bought a 2008 Ford F150 from a Ford employee directly and it had an Omega warranty on it. I've been with Omega for three years now. The warranty repair process is a bit difficult at times in general. But then Omega does a good job of tutoring me through it and making it hurt as little as possible. And the people that I've dealt with have been respectful of my time, which I appreciate.

I got my Cadillac SRX covered by Omega Auto Care. I've been with them for a year now, and I'm satisfied with their claims process. Having a warranty is very important. One doesn't have to pay a dollar out of pocket in case something happens. And I would tell my friends to check Omega out because it is a good company.

I got my 2013 Chevrolet Impala covered with Omega Auto Care and one time, I was dropping off my fiancée when all of a sudden the car broke down. I called them and they were really quick in getting to me. However, I wasn't informed about certain things. The mechanic said the fuel injectors needed to be cleaned and I didn’t know that the company didn't cover that. Also, I wish I was informed about the rental car because I had to keep using Lyft and Uber. Despite that, I tell friends and family that if they really care about their car, they should get that warranty.

I had my 2008 BMW 5 Series covered by Omega Auto Care. I went in and apparently, they didn’t have anything on file for me. It was my first time with the repair and claims process. The lady at the desk just didn’t know exactly the procedure and who I was with. Once they got that straighten out, everything was fine. The process at first was not something I wanted to deal with the cost. They kept my car there and I told them I needed my car fixed. After they got everything together, it was okay. I just had to bring my brother with me because I was a lady but other than that, it has been great.

I didn't have any heat on my Chevy Spark and when I filed a claim for it with Omega, it was very easy. I was very satisfied and would tell others to definitely get Omega.

When I had to file a claim for my 2015 Chrysler 200 thermostat issue, all I did was call Omega Auto Care's 1-800 number and they will set everything up. They told me that if the repair is over three hours, I would get a rental car. And then they told me that once I turn over my car to the Chrysler dealership, all I have to do is to give them the claim number. I didn't have to do anything after. So far I was satisfied with the overall process. If someone would ask me about Omega I will tell them that's it’s affordable and they are very good. In fact I've told this to my mom.

I have my Nissan Altima 2013 covered with Omega Auto Care and I called to ask them if they could do anything about it because my gear shift wasn’t going into reverse. I had to wiggle it and then I have to jam it back just to turn it. The repair company made a claim to them online for my gear shift assembly and the whole claims process was very decent. It helped me out a lot and we got it fixed. It was a good and very dramatic experience. Everything was perfect and I was very satisfied with how Omega handled my situation. They cared about getting my vehicle fixed and I recommend them.

I have a 2014 Volkswagen Jetta covered by Omega Auto Care. My most recent claim was for a cold pack, spark plugs and spark wires that needed to be changed. The repair shop filed it for me. The overall process was good and I was very satisfied with it. Omega Auto Care is a good company and it’s reliable.

I bought a used car then I got some information in the mail. I was looking for a long, extended warranty for transmission and engine and air conditioning. I have a 2013 Ford Escape covered by Omega Auto Care and I recently filed a claim for the computer chip that wouldn’t let my car gear correctly. The repair shop tried to file the claim for me. I gave them all my information and they were having trouble seeing what part to put in, either the one that Omega recommended or a Ford part, so I was without a vehicle for about 15 days and had to go out and rent one to get back and forth to work while the Ford people and the Omega people were trying to figure out what to put in. But it finally got resolved.

I received a mailer saying I was 7 days away from the deadline to purchase the extended warranty. I called the number and got the details of the offer. It took me a while to figure out that I wasn’t actually speaking to Toyota, but the offer seemed reasonable, and the coverage pretty thorough. I wasn’t ready to commit, and since I still had a week before the deadline, I mentioned to Tyler that I’d call him back once I talked it over with my wife and looked at our finances. It was then that he told me that their company couldn’t provide me the same offer unless I signed up on that call. He gave a flimsy reason for this, and no matter how many times he explained it, it still made no sense. He even offered to hang on the phone while we discussed it (“go ahead. I get paid by the hour").

The heater fan on my 2012 Ford Flex had to be repaired and I took it to the Ford dealer. They dealt with Omega Auto Care for my claim and everything went well. It took Ford an hour and a half or two for the repair and I waited on it. I was happy with the claims process and I would recommend Omega.

I have a 2010 Mazda CX9 covered by Omega Auto Care. When I had issues with the window motors, I took the car to Midas and they called Omega. Omega covered the claim and I’m satisfied with their process.

There was a problem with the electrical control board and it was causing the fuel pump to fail or rendering it inoperable at random. After several attempts to remedy the problem, I finally took the vehicle back to the dealership and they found out what the issue was and told me how much it was going to be. I thought I had lost it because I thought, "It’s just a fuse panel. Is it made out of gold?" I was in a daze at first and then thought I got this plan. So I called Omega Auto Care to make a claim and they told me to make sure the dealership contacts them before they do any work on the vehicle. I called the dealership and the dealership called me back. After that, my cost became $100, which was way cheaper than $1500.

I had my Mercedes covered by Omega Auto Care. When I go to the shop, the guy there takes care of filing the claim for me. In fact, we recently filed a claim for the window. I've been with Omega for a few months now and everything is perfect, so far. I’m happy with them. They’re a wonderful company. I have tried the other ones and I don’t like them.

With my Ford Explorer, I felt that I might have issues in the long-term. It was important that I have an extended warranty on it and I got one from Omega. Some time ago, my car wasn’t driving right and it was doing a couple of things wrong, so I brought it in to a shop. When they did the diagnostics, there were axle and motor mount issues. They fixed it and it's working fine now. Omega covered the needed repair and the total process took two to three days. I was satisfied.

I purchased my 5 year extended warranty for my BMW from Omega Autocare and made a full payment at one time. The policy was sold to me by a third party called Vehicle Protection Department LLC. I received all policy documents from Omega timely. Out of the blue after 6 months from when I purchased the policy I received a letter from Omega Autocare which stated that they did not receive money from Vehicle Protection Department LLC and thus they are terminating my policy. I was shocked to find this out after 6 months.

I have a 2006 Nissan Sentra, which was in a tow deal because it wouldn’t start and I left the key there. It was fixed by putting an alternator on. Overall, I was very satisfied with Omega Auto Care. It's better than the ones that come with the car, whose warranty expires and you can't put everything to get it fixed. I recommended three people to them.

My truck is a Honda Odyssey and I had trouble with it two months ago. I took it to the shop and the mechanic said it was an alternator problem like I thought it was. That was under warranty so they replaced it. Omega Auto Care is good and I would recommend it.

There was a humming in the engine of my 2012 Chevy Malibu every time I turned it on. I knew the air compressor for the air conditioning was going out so I took it in and told the dealership about it. But still they needed to diagnose it and we needed to have Omega call them so they would know what insurance I have. I told them I have Omega and they approved it. The part came fairly quick but I had to leave my job because Omega wouldn’t pay the dealership unless I sign the paperwork. They wouldn’t wait ‘til the next day where I could go in the morning before work.

I’m glad I got a warranty from Omega. Initially, I didn’t think they were worth it because I always thought I'd be paying for something that I'd probably never need. But I'm always happy and very satisfied with them. I've needed them twice and they've been a big help. When I brought my Trailblazer in because of a fan clutch issue, the mechanic, Chris, told me what was going on with it and he knew the process of calling Omega and what it took to complete a claim. He faxed everything that Omega needed and they faxed everything back. He took care of my problem and was really fast about it.

Omega's claim process was painless and the shop did everything in a day. It was a very good experience and I would recommend it.

I have a 2013 Chevy Cruze covered by Omega. I recently had an issue with the water outlet seal and gasket and they filed the claim for me. They called it in and got approved. Everything worked out pretty good. The only thing about it is that there was some type of sensor on it, and they didn’t fix that. But I'm 100% satisfied and I'd give them a good recommendation.

I had my Hyundai Sonata covered by Omega Auto Care. They gave us a book on what's covered but the regular maintenance like brakes, oil change and the typical things that you have to do for upkeep are not covered. I recently had a motor issue. I have a mechanic that I’ve used for years and I took my vehicle in, gave him the card and he took care of all the work. He said they have to call Omega and get authorization, and then I had to pay the $100 deductible and they'll charge the remainder. They gave him a credit card that he could charge to get reimbursed. This is the first time I’ve ever had to use Omega. I was skeptical but they gave my mechanic no problem. I would recommend them because I did have good luck with them. I just wish it didn’t cost so much because it was $1,800 for four years coverage.

I have an extended warranty with Omega Auto Care for a Jeep. I've used the warranty when the water pump went out on the Jeep. The dealership filed the claim for me and handled the repair, and there were no problems.

My Lexus ES 350 had a water pump issue and I went to a Lexus auto dealership and they did all the paperwork in filing the claim with Omega. I virtually didn't do anything. Also, I've used the roadside assistance twice, and I'm very satisfied with Omega. They were very patient with me and they were pretty clear about everything. They made it very easy to apply for the warranty. And so far, they made things very easily to use their services when getting stuff repaired.

We have a 2010 Cadillac SRX covered through a warranty with Omega Auto Care. The lady rep that has helped me on that deal has been awesome. She has always told me to call her if I needed anything and my dealings with her have been great. Recently, there was an issue with the gasket and seal and I filed a claim. The guy at the dealership called Omega and told them what was wrong, and the Omega people set the repair up through him. Since we had used the warranty a couple of times before, he already knew the people at Omega whom he had been talking to previously and he went ahead and had the repair set up. So far, we've had great satisfaction with Omega overall and I'd recommend them.

I have an extended auto warranty with Omega Auto Care for my ’98 Cadillac DeVille. I've only had to use the warranty once, for my air conditioning blower motor. The blower went out and I took my car to the dealership, and the people there said that was what it needed. I had my policy with me and they said part of the repair was covered, and they submitted the claim for me. The person in the auto repair shop said, “Okay, it's good,” and the repair was done and I was happy. Everything went so smoothly in my using the Omega coverage and I would recommend Omega Auto Care because I didn’t have any problem with the warranty.

I have a warranty with Omega Auto Care for my 2012 Toyota Tundra. A lock for the door of my car stopped working and my alarm didn't set without that locking, and I needed to file a claim with Omega for that repair issue. The repair and claims process was relatively smooth on my end. I gave all of the Omega information to the guys at the dealership. They called Omega and got the claim pre-authorized before they started the repair work. They were done with the repair and I could've had my car back at noon, but their payment didn't get there until later, so I picked my car up at the end of the day, which wasn't bad. I would have certainly been annoyed if there was a couple of days delay in getting my car back. So far, I've only had that one experience with Omega and the delay wasn't even a major one, and everything else was smooth sailing.

Omega Auto Care doesn't make people go through hoops to get things fixed on their vehicles. I called to make a claim for my 2010 Pontiac G6's direction signal and they told me to have the auto center call. The auto center gave Omega a call and managed to get the direction signal covered while my car was doing regular routine maintenance. I traded my Pontiac last week so I no longer have any vehicles covered by them, but I had been very satisfied with their claims process. It was very easy for me.

I got my 2010 Chevy Impala covered with Omega Auto Care. I used them once and I called them up and the person I spoke with was very nice. He asked what was wrong with my car. And I asked if I could I take it down to Knoepfler Chevy and he said yes. So, I did and then, they paid for it. I was very happy. And I told my friend that they did a good job for me.

I have a Jeep Grand Cherokee covered with an Omega Auto Care warranty. Recently, I filed a claim when I heard about a recall and I had a leak in the vehicle. I went to the dealership and they looked at the car, and they told me what was wrong with it. Then the dealership took care of setting the claim up with Omega for me. They called the Omega people and told them that I wanted to use my warranty. The claims process was easy and I've had good satisfaction with it. I'd tell a friend that getting an Omega auto warranty is well worth the money.

Omega Auto Care was Excellent. I have a Grand Cherokee Limited 2014, and the repair shop I took it to gave me a call and they said that its steering wheel axle problem is covered. I just had to co-pay about 100 dollars. The repair shop pretty much took care of everything, and it was an easy process. However, when I couldn't drive my car, and I wish they covered towing expenses, but my insurance ended up covering the towing. And, when I had to rent a car, they only covered a little bit less than 50%. The repair took three days and I'm 100% satisfied. I haven’t had any problem with them.

I have a 2015 Ford Taurus covered by Omega Auto Care. I had a fuel pump issue. It was my first time using the service, so I was a little unsure of the exact process. My car that time was at my apartment complex, so I know I could not operate it to the near shops. I had to get a tow truck to come in and take my car to the shop. And then from there, I called the number from the card I received. They provided me with the towing part of it, and then they started the claims process as well.

Omega Auto Care covers our Ford Explorer. The screen on the dash went blank, with the Bluetooth and everything went out. They had to redo the repair as the first installation did not last very long. So, the part had to be ordered again and Ford dealership was fine. The whole thing has been easy. My husband was the one handling everything, and he was not complaining. We would give Omega Auto Care a good recommendation.

I made a claim for breaking in a 2012 GMC Terrain at a low speed. I got an appointment with the dealer and let them know that Omega is the extended warranty insurer. It took three days to get a callback from them to bring the vehicle. When it went to the dealer, I took also advantage of some of the freebies that comes with the insurance for an oil change and a wiper blade change. At the very beginning I was afraid about the things that reached me and what I learned from it, but after I had the experience to exchange phone calls and get explanations from Omega's team, I decided to keep moving and my experience so far has been good. They are providing me what they said they were going to provide.

The heat wasn’t working and I submitted a claim to Omega Auto Care. Their claim process was excellent. I gave the information to the dealership and they handled it. My experience with Omega Auto Car has been easy and efficient.

I have my Chevy Malibu covered by Omega. The claim process was simple. I called yesterday and made the appointment and they give me a time when I have to be there and when I got there, I went in and signed some papers and dropped it off and left it. They have wonderful customer service and great people. They were really concerned about my well-being. I would recommend them.

My 2010 BMW is covered by Omega for close to two years now and I’d only had to use them one time. I had the car in the shop with an issue that had something to do with the brakes. The dealership did the work and filed the claim, then the insurance covered part of whatever had to be done and I had to pay something. I was well pleased with Omega and I would recommend them.

My AC motor was working incorrectly so I went to the dealer and they talked directly to Omega. The process didn't take long and they replaced the block because they said they needed to be replaced. Omega covered everything and I only paid the deductible. I had a good experience with Omega Auto Care. I'd recommend them.

Our Camaro is covered by Omega Auto Care and we filed a claim for the stirring wheel and overall it went well. It was right on the process. We were able to have it done and we didn’t have to wait a long time.

I have a Chrysler 200 covered by Omega Auto Care. I just got the car and I was concerned why the engine light came on. So, I took it to them and I called up Omega and they should take it there. People told that it was a thermostat issue and they took care of it. I'm good with them, but I still got to give them my payment for last month because right now I'm struggling because my mom had pancreatic cancer, so I'm really stressed out. I'm behind my payment, but I'm going to get back on track here. They have not rejected me for missing a payment yet, so there is some compassion there. Omega will take care of your problems in a lot of ways, problems that we won't be able to do with our own means. If I did not avail of a warranty from Omega, then I would be in some serious trouble.

The claim process has been easy. I just take my car to where I get it repaired and I pay a fee to diagnose it and then they call Omega and tell them what the issue is. Omega gives the signal to proceed. I was under the impression everything on the was covered, but it was only mechanical issues. My car is a 350z, and it's got one of those plastic curb protector on the front. And it's been gouged a few times and it was hanging off the front of my car. I assumed that was part of the policy, but apparently it wasn't. But I've only used Omega twice and they basically took care of my car both times.

I've contacted customer service several times over the past month and was only able to get a hold of an agent a handful of the time. I spoke to one agent who was extremely nasty with me when I asked to cancel the policy. She refused to allow me to cancel because I was still in my waiting period, she could not verify specific benefits that I asked about but reiterated that I would be sorry if I canceled the coverage and needed it later. I had to request my policy documents and information twice and I still have no idea what is covered. I have tried calling a few more times just to get clarity and I have gotten nothing.

I have my 2005 Ford Freestar van covered by Omega, and they were good. However, they sometimes didn’t cover what I thought they should. Like when they fixed the air conditioner, they fixed the compressor, but they didn’t fix all the wires and get them connected up, as well as other little stuff. The vents in the back seat didn’t work, and they didn’t do anything with that. They said that they didn’t cover it. So, they should cover more than they do. Other than that, their claim process is pretty good. The first one I did was for the windshield wipers that did not work, and it was all right. They charged whatever they said they’re going to pay, which was $100. They added it to my bill and didn’t actually take my money at that time. They said that they would put it in whatever I wound up paying, but they just ignored that since we had the Ford Company fix it. We went to the Ford place and they filed it. So, that made it easy.

My 2012 Ford Focus is covered by Omega Auto Care. When my water pump went out, I took it in, and they fixed it. I had to pay $100 and they all paid the rest. I gave the rep we dealt with the car and he had to call to get it approved. He was on the phone a long time, so the time could be cut a little bit. Nevertheless, it was good. I like it that they help. I don't have to come out and talk with all this money which I don't have, so I appreciate it very much. I'm getting my daughter to get that, too. It is good and they stand by their word. You ain't got to worry about it. You take your car in and if it's covered, it's going to get fixed.

Ford placed the claim to Omega Auto Care for my 2013 F-150 because there was an issue with the water pump pulley. They did one of the pulleys just below the water pump. The claim process was easy as I didn't do anything and I'm satisfied. I would definitely tell Omega to my friends.

The water pump in my Sonic Chevrolet went out. I filed a claim with Omega Auto Care and the process was easy. All I had to do was give the rep the name. Omega is very good and I would recommend them.

I have a Chevy Traverse 2010 covered with Omega Auto Care. Their claim process was good and they didn’t take too long. Plus the man was really friendly. I would recommend them.

I had Omega Auto cover my 2014 Ford Fusion. I filed a claim when the ball joint went bad on the driver side and it was easy. I called them, and the company where I got it done at, called them and it was over with. It was pretty simple. I like the overall claim process but when I first got Omega, they told me nothing out of pocket. But then, when I went and had it done, I had to fork up $100 upfront. If I would’ve known that ahead of time, I might’ve been more prepared to pay the $100. But I wasn’t prepared for that and it took my last little bit of food money that I had. They need to make that more clear. Nevertheless, I would recommend it. It was quick and I was done in no time.

I had an issue with the power window motor on my Hyundai and it wouldn't go up. I went to the repair shop, asked them what was what, and they told me how much it was going to cost. I told them I have Omega Auto Care insurance. They looked it up and told me they don't have it. I told them I have a record of that because when I first got it, I went to them for my oil change, I showed them my policy, they made a copy, and I gave them my number. They found it and I haven’t had any more problem. Once they call Omega's office, the problem is solved. They get their “Okay" because unless they get it, they aren’t going to do it. I also had to pay $100 each time but I'm satisfied so far.

Omega Auto Care is a good plan. I've had it for about a year until I had a problem with the car and I was always worried if they would take care of the claim if I have any problems. But, when I had a problem, they took care of it right away. I took my BMW 128 into BMW and they had it in the shop. They checked it out and found out what was wrong with it. It turned out to be that the coils went out and was messing real bad. It wouldn't run very well so they replaced that. They also did some front-end repair. BMW contacted Omega and Omega took care of it. They sent BMW a check. Everything went well and I'm very happy with Omega.

The condenser went out on my Jeep Wrangler so I went to the dealership. They called Omega Auto Care and they repaired it. It has been a very good claims process so far. I didn't have anything to do. They just paid for it and that was it but I wish I could have talked to somebody. When I called Omega, they said that whoever was repairing the car would have to call them. But that was okay and they did a great job. They're a good company to use and I would have no problem recommending it to anyone.

When I had an issue with my truck, the dealership rep told me to bring it at a certain time. So, I dropped the vehicle off and they gave me a ride home. They talked to Omega Auto Care and they made all the arrangements. The rep called me back that same day and said that my truck is ready. Omega Auto Care covered every problem we had and it’s ready to go. Everything was fine and I’m satisfied.

I have a 2008 Saturn Outlook which started having problems. So I took it in to have it checked because it was not starting in the cold weather and the claim was denied. I ended up with a transmission problem. Claim denied does not cover electrical components for my vehicle's transmission even though I have their so-called powertrain enhanced coverage. And the claims representative was rude. Called to have my account canceled and was told no.

My 2012 GMC Terrain is covered with Omega Auto Care. Every time I went with them, they would answer ahead and they did what they were supposed to do. But when I filed a claim for a water pump, there was an extra cost. The mechanic even told me that they weren’t going to cover some things they had to get because of the accessories with the pump that comes with it. He wanted to get us the same kind of pump that I had in it before. But Omega said they got a different kind, which was okay. And I hope it’s not a bad brand. Also, they normally cover me for a rental car, but I haven’t had a rental car for two days and a half. And I had to pay it out of my pocket.

Just got a call from the Omega Car Warranty company. He asked a bunch of questions about the car and told me he had me approved for up to 100,00 miles of coverage. It was the typical program with a 100.00 deductible. He told me that it would be 554.00 per year for a total of 2000.00 and all he wanted was a 172.00 down payment. He explained that his company had been in business since 1980. I told him I would have to look up some reviews on his company and I would check with my local Ford dealer? Guess what? He hung up on me. A scam?

When I had a problem with my 2014 Ford Escape, I took it to the dealership and told them that I had an extended warranty. I gave them the information and they contacted Omega. The problem had something to do with the electric relay and they also had to replace the battery. Omega said that they were going to pay $100 toward the battery, but they did not. Other than that, my experience was fine and I would still recommend them.

Something was wrong with my Chevy Impala’s engine, so the car shop filed a claim with Omega Auto Care. There was something loose in the back, and they only fixed two that were bad. They should have fixed all of them because the other one also went bad, so I had to take it back. They ended up fixing it all, and it was timely. Omega called me back the next day to say that they covered it. I was trying to get them to give me a car, so they gave me a rental the next day because they were telling me that they didn’t know how long it would take them to fix it. Omega is a decent auto care company, and they did pretty good. They didn't drag their feet, and handled the problem fast. I would recommend them.

I like the quickness and the easiness of the claims process of Omega Auto Care and they work with you. I spoke to their reps over the phone when I filed a claim and they were very good, professional and helpful. I like the deductible as I didn’t have to put that much in. And they went directly to my mechanic that I had told them about.

When I turned the air condition on on my 2013 Ford Edge, it was hot on one side and cold on the other side. The claims process of Omega Auto Care was easy. I just took the car to Ford and they fixed it for me. I’m very satisfied with the process overall. I like the insurance and it has been good to me.

I have the coverage from Omega Auto Care for my 2011 Chevrolet. When I had an issue with the oxygen sensor, the dealership took care of the claims submission. So far, the claims process has been good.

My battery sensor had an issue and I filed a claim with Omega Auto Care but they didn't cover anything with the battery. That wasn’t fair because it was a sensor that went to the negative post on the battery. However, when they wouldn’t cover the battery, they knocked off a couple of payments and they weren’t going to take it out right there and then. Those went to the back of the warranty and what they did was nice. But with the two claims I had with them, I didn’t have a good experience. They didn’t pay for as much as I thought they would have. I got rid of the car, so I canceled the warranty. And when I canceled, the person I talked to was very nice and there was no hassle to get out of it and I appreciated that.

I submitted 2 claims with Omega Auto Care which the dealership filed for me. However, we went back and forth about fixing the issue. My 2012 Chevrolet Cruze car was at the dealership for almost a month and I ended up paying a lot of money out of my pocket for one of the claims. They said they didn’t cover the issue but it was in the warranty. The only thing they paid for was the water pump. And I never got a call from nobody. I wish they can stand by the agreement that we have and I’d be fine with that.

The engine check lights come on every now and then on my 2016 Dodge Ram. When I pulled into the dealership, a guy came out to take my information and the truck dinged and the fuel gauge went from half to zero then the light came on. We talked about the engine light before and he said that it had something to do with fuel. He said to leave the engine running and a mechanic will check it out. Then they took the truck to the back and he came back 10 minutes later and said that they filed the claim with Omega Auto Care and it was approved. The dealership did everything. Plus, they started working on the truck and drained the fuel tank. Omega also sent me a text saying that they had approved the claim which I like. I told my son about the repair and how much I have saved and that he should also get Omega Auto Care for his car.

I called the Ford dealership and told them I was having trouble with the air conditioner of my 2010 Ford Escape XLT. Then they contacted Omega and the warranty people okayed for them to service it. Omega resolved my claim in a timely manner but the dealership didn't. So far, Omega is a good company and they treat you like family. I even tried to get my sister to join.

I have a 2014 Nissan Juke covered by Omega Auto Care and recently my ignition light got stuck and they replaced some part in there. I went to the dealership and they told me what was wrong. I told them what coverage I had and they said, “Okay, we can file through them and see what they’ll cover.” Then they called me and asked me everything and it was all like, “Yeah, sure.” And they’re like, “Okay, it’s covered.” I was like, “Wow! That was quick. That was easy.”

We took our vehicle to the dealership to got it worked on and they told us there was a problem with the alternator. We filed a claim and the dealership took care of it from there. Everybody likes saving money. We would have paid for that repair out of pocket and since we have Omega Auto Care, we didn't have to. And their claims process was really nice.

I have been with Omega Auto Care for more than seven years, and the overall process with them was excellent. It was just a phone call and it was cleared. They had to re-align my GMC 2006's tire rod underneath my track in the steering. They also made my tire that way. The car got fixed after that.

If others could afford Omega coverage, they should get it. I have my Hyundai Elantra covered with them and quite a few things were done and taken care of. I took the vehicle to a certified place that accepted that kind of insurance where they did a diagnostic and told me they would contact Omega because it has bumper to bumper coverage. They said that they were going to be able to fix whatever was authorized under the plan and that the insurance company was going to cover it. They also told me that I would have to replace on my own and pay for what wasn’t covered like the wear and tear stuff such as the tires.

I had my 2010 Chevy Traverse covered with Omega Auto Care and had a claim with them for the air conditioning on the dash. It was making a noise and needed to be inspected so I went over and did both at the same time. The claims process seemed easy to me and I was satisfied. It was a good experience and I was happy with it.

I have a Chevy Silverado and there were some hoses in it that Omega replaced. All I had to do was tell Chevy, my dealer, that I had the claim on file and they dealt with Omega. Chevy talked to them and they approved the claim. The process was seamless. I didn’t have to do anything other than drive the car away and pay my deductible. I've had Omega for a couple of years and it's worth it. They seem to honor their insurance and when I had the repairs, it was taken care of.

The airbag light of my 2013 Honda Escalade was blinking. I called Omega and talked to a lady at Leeton Bay. She let me know that it was covered and I would only have to pay $100. The dealership replaced the track where the seat goes on. It was an easy process and I was very satisfied. I tell everybody that I’ve got the extended warranty for my car from Omega. They are also working with me as to when they can get the payment as my payments are not on time. They got a very nice lady and she even reminded me that I have to pay for it if I don’t want to let the warranty go in cases of big issues. I appreciate that they are looking out for me.

I was having issues with the heating unit of my 2014 Jeep Wrangler. I was starting to get a little cold and the temperature was not warming up to where it was supposed to be. I made an appointment with Jeep and took the car there. I gave the Jeep dealership a copy of the card, they filed the claim with Omega and made the arrangement. They did a diagnostic on the vehicle then they informed me what the issue was and that it was covered. I brought the car in one day and it was fixed the next day. The whole process was great. I was worried if things would be covered by Jeep but the person who took in the vehicle told me that I have a great warranty plan. Things went smoothly and there was no issue. I would recommend Omega to somebody whose existing factory warranty ran out or is on the verge of running out.

My car doors would not open and would not lock with the remote. I went to the dealership and told them about it. They fixed one side but only partially fixed the other. It could open and shut but I couldn’t open it by hand. Then they said that the insurance wouldn’t cover the rest of the repair. I’m with Omega Auto Care and I’m about ready to get rid of them because I’m paying 90 some dollars a month for this policy. So, I am not happy with them now. I would feel better if they would say they'll take care of that, put the door back in and have it fixed right. I would also like to be able to tell other people what a wonderful warranty they are. But at this point, I don’t feel that way.

I’m very happy with Omega Auto Care. I had an engine work done on my Dodge Ram 2008 through the dealership. They gave me an estimate of what it was going to cost, they filed it, and I paid the $100 deductible. However, I would like more stuff that could be done on it. Even though the AC was broken, Omega wouldn’t pay to have it worked on. Some other places will pay for oil changes and stuff, but Omega doesn’t. But I don’t want to switch because I got things set up and Omega is the cheapest I could get.

The sensor which controlled the little icons in the dashboard went out on my 2011 Ford pickup. The service people called Omega and they got an okay for it and then I paid the deductible. Everything was fine to me and I’d recommend Omega Auto Care.

When I first got the car, I had one claim sometime last year with Omega Auto Care. I took the car to the shop and it was taken care of. Everything worked out 100% and I had to file no paperwork. I would recommend them.

My extended warranty was getting ready to expire. Omega Auto Care called me and I thought I already had the warranty with the way the rep sold it to me. It was just a little tricky but that’s how it is in sales. But it was clear towards the end and I purchased their warranty over the phone. The claims process was done through the dealership. I was called one day to let me know that that the issues and the parts were covered. I just paid the deductible to the dealership but Omega pretty much paid for all the work to be done. So far, my experience with Omega has been great and I’ve told everybody about Omega because everybody needs an extended warranty. I also told a friend of mine about Omega and he purchased the plan.

I told Omega Auto Care I had to have my car fixed and they talked to the mechanic and typed up the individual’s stuff they had to get. Omega did a good job and every time I called them that I needed my car fixed, they do fix it. They say what they’re going to do and they do it. I’d tell my friends to get Omega Auto Care.

I signed up with Omega and never received anything about what was covered or not. No card if they have them. I don't even know my customer number. I called to cancel 30 days after I signed up since I had no idea what I was even paying for. Plus my dad had just died and things were crazy. I asked for a refund for the first payment since nothing was received and was given the runaround that they could lower my payments and change the date. But that still never made up for the fact that I still had no idea what I was paying for. So still no refund.

My Volkswagen Jetta is covered by Omega Auto Care so when something happened with the engine, I took it to the shop and they fixed it and the dealership did everything. I gave my card for my warranty then Omega called me the next day and said they got a claim and they were going to take care of it. Their people were very understanding and I was satisfied with their claim process. I would highly recommend them. They needed to start on military discounts though because I have referred a lot of my military friends to them.

With the claim that I had, we just had a $100 deductible and it’s a deluxe coverage, and Omega Auto Care paid the rest of the engine all the way down for my 2005 Dodge truck. I took it to the garage and they did it. They called before they started work on the vehicle. Omega’s customer service was okay but there was one time I had trouble and that was when they didn’t pay for some of my stuff down below. I had to have it redone this year and they paid it 100%. There’s only been one time. Other than that, they’ve been really good. When I take the vehicle in, the garage has Omega’s number and they call and it works out smoothly. I just wait for it to get done. I would a friend about Omega because it doesn’t cost me an arm and a leg, and they’re okay.

I had been getting for a while about extended warranty. So I finally listened to them and decided to buy since they wouldnt let me think about it or talk it over with my fiance first. Now I have only had the warranty for 38 days now. But on Monday when I started my car it was making a noise. So I panicked and got a ride to work. I called Omega to get my car towed. Which the company never showed up. So I called AAA to get it towed. It has been at the shop since Monday and I am getting the runaround about whether they are gonna cover the repairs. They had me sign a paper stating that I had to have the dealership tear down the engine to find cause.

My brother worked for the Omega company and he always talked about all of his customers that he helped sign up for extended warranties. He knew that my warranty was coming up and he told me that my car has these many miles so I needed to have the warranty. I figured that since I have a nice car and I like it, I want to keep it in good condition. I would like to invest a bit more in my car, so I decided to go ahead and go with the warranty that he offered. He literally did everything for me. I just had to give him my VIN, my miles and the card.

My Jeep is covered by Omega, and my experience with them was fair enough. I have used their service three times and when I had some issues with the vehicle, the dealership ended up filing the claim for it. The process of trying to find out who I bought it from, whose service is it, is convoluted and crazy. But once I finally got the right numbers, they were able to call them and get the work done. So, overall, I would say it was annoying and challenging, to begin with, but I haven’t had to use it again for a little while now. They paid for what they said they would pay for, so that’s as good as we can expect.

I went online and did a search for extended warranty companies and I started calling around different folks. I was pleased with what I heard from Omega Auto Care because a lot of the other companies were telling me that the only parts that would be covered were the lubricated ones. That didn’t make any sense to me. I’ve had Omega for my 2010 BMW 535 for a while now. The dealership filed my claim and it went smoothly. I had a loaner vehicle and they called me when the repair was done. I would recommend them.

I've tried calling this place 3 days straight to take care of an issue I had with my car. All I got was an automated recording every time telling what their business hrs are... But it seems to me they have no business hrs. I find it very disrespectful that they automatically take my money out of my account every month but I can never talk to anyone... Smh TERRIBLE.

I have a 2013 Fusion covered by Omega Auto Care. Omega seemed different than some auto care companies and I was willing to try. I also like the price of it much better. I’ve talked to them a couple of times and everything sounded good. There are some out there that you want to mess with. It’s what do they do for you except they wanted to charge you. I also got the roadside service. I felt more comfortable with the reps and was able to talk to them easier. I’m satisfied with them.

I really dissatisfied with this company. The most biggest mistake was getting extended warranty coverage through you guys, I checked out your reviews & decided hey what the heck I need extended warranty on my vehicle. A issue happened with my car, & I have had the car in the shop for over a month and a half now, spoke with someone in your department who was not very nice and helpful. Explained to me that my claim was denied to get my car fixed because I have to have used 1,000 miles on my vehicle in order for a claim to be done which I think is the most dumbest thing I ever heard. I went on to explain to her that my car was not drivable with the condition my car was in I didn't want to make things worst. She acted like she didn't care, so I feel like I'm paying for damn warranty I can't use. I can't afford a rental & no one is offering me one.

The tailgate of my 2015 Ford F150 was not opening all the time and would open just whenever it wanted to. I took it to Medved where they checked it out. They wanted me to call Omega Auto Care to check if the tailgate issue was covered but I wasn’t sure where to start or who to call so they went ahead and checked it out for me and I was grateful for that. They then told me that it was covered and I was relieved that I didn't have to pay for it. The overall claims process went smoothly and I was satisfied with my experience.

I had my 2001 Chevy truck covered by Omega Auto Care and this is my second time with them. I got their provisions first in 2014, and then the one in 2017 would be good until 2021. Recently, I had an issue with the window regulators on both sides. I took the vehicle to where I get it serviced all the time and they repaired it. They filed the claim with Omega and I just had to pay the deductible. They called Omega and they said that people there were very courteous and they were happy with the service. I would tell friends to get Omega Auto Care if they’re going to get an auto repair.

My GMC Terrain is covered by Omega Auto Care for a year now. Their sales team was fine and they told me which warranty to go with. When I agreed to do it in the beginning, I got books that show my agreement but no one told me anything. The sale was made but the information didn’t come readily, and I had to pull more information about their process. There were some things that came through the mail but it would have been easier if they had emails so I’d know what’s coming. But it got better once I got the process. I took the car to the dealer and had the traction system repaired as it was acting up and breaking the system and several lights came on. It was a straightforward and easy claiming process. I gave them my card and the rep did everything and told me what it was to file. I’m overall very satisfied with my coverage.

I have the Dodge Durango with Omega Auto Care and the last thing I had done was the fuel pump. Sometimes, I call to see if they cover something and they tell me the truth. But for something like the fuel pump, I knew they covered it. I took it to the dealer who called me and took care of everything. I have a 2006 Dodge Grand Caravan with somebody else and I wish I could change them to Omega Auto Care. We've had an honest ongoing relationship with Omega and it's been painless and without compromise. They've just been there.

I had a fuel pump issue with my '07 Nissan pickup which was the best pickup I ever had. It's out of warranty and got 160,000 miles on it. The repair and claims process with Omega Auto Care was easy but expensive. But I’m satisfied with Omega overall.

I have my 2011 Santa Fe covered with Omega Auto Care and I brought it in for front-end and open rear repair at the dealership. The dealership called the repair in, filed a claim with the insurance company and then they repaired it. Omega’s claims process was good and I would recommend them to a friend after having such a nice experience at the dealership.

I have my Honda Civic covered by Omega Auto Care for about 3 years now. I filed a claim a few months ago for the starter because my car wouldn't turn on sometimes. I took it to a Honda dealership where they told me that's what it was and they repaired it. The claims process was easy as I just handed the dealership the card and they took care of everything. I only had to pay $100 because it was a copay. My experience was great and I am very satisfied. I would recommend Omega if my friends asked or if it's ever offered to them.

So far, my experience with Omega Auto Care has been average. I've spoken to a manager and we've had certain issues resolved. I've filed a few claims and one time, they didn't cover something, then the other two times, they did. I would have like to have been better informed on certain things that were not covered because certain things were not clear to me from the beginning.

My Honda Accord is covered by Omega Auto Care and so far, everything has been good. Before I got the warranty, I have been having some issues with my car and I keep getting different things fixed on it. When I got the warranty and filed a claim, they finally said that I just needed to replace the whole axle. So I ended up replacing it, and it's been fine. My car was already in the shop when they filed the claim, and they got response right away to start working on it. The axle was replaced on the same day. Omega has been great and I saved money with it. It's good to have because you just don’t know how much more other things can go wrong with your car.

I submitted a claim with Omega for my backup camera monitor. I went to the dealership and they decided to get approval through Omega to pay for it. They took care of everything and got the approval so it was fixed and I never have to pay for anything. I was leery of their reviews so I paid in full and the policy is still intact. By December, the monthly bill will be gone. I wonder if they would still be that good about paying the claim if they ain’t got no more of my money. Nevertheless, I’m satisfied with Omega as of right now and hopefully, it stays that way.

There were a few things that Omega Auto Care fixed with my Chevy Traverse which included a rear windshield wiper. They did it all at once. I filed the claim over the phone and I was satisfied with what they did. The only thing that I had an issue with was the rear reverse camera to see out back. We've had a couple of spontaneous issues where it would go blank on me. But they didn't seem to find a problem with it. It's happened a couple times since then, but it's minor because it doesn't happen all the time. Omega said to bring it back if it happens again, but I just haven't had a chance. Other than that, I recommend them.

I have a GMC that’s covered by Omega Auto Care. Hudiburg GMC filed a claim for me and handled all of it, but everything went smoothly and Omega helped pay for something on the repair. I’d recommend Omega to anybody else.

I sent my 2007 Acadia to Glenn Buick. I called Omega Auto Care then Glenn Buick filed the claim with them and they gave the okay to fix the car. They were there for me when I needed them and I would tell my friends to go with Omega if they get the opportunity.

I had my Honda CR-V covered by Omega and when I had a claim with them for my vehicle's spark plugs and timing valve, the process was very simple. My experience was very good and I was very satisfied.

The sensor on my 2009 Dodge Journey went out and when I told the dealership that I had the extended warranty with Omega and gave the car to them, they took care of the claim. I had an excellent service from my dealership and I was told that I had a wonderful warranty service. It's a nice company and I had no problem whatsoever with them. Everything just went smoothly. My overall experience with Omega as a customer has been wonderful and I'm very satisfied with their claims process. I’m going to keep the warranty on my Dodge Journey and I'm also thinking about adding my 2008 Hummer because I have such a low mileage on it.

I had a great experience recently with my auto care. My car was repaired quickly and without any strings. I received a confirmation of coverage call and a after call. Both were greatly appreciated!!!!

When I had a problem with the starter of my Hyundai Sonata 2011, I thought I had to file the claim through Omega Auto Care and then go to my dealership. I made a call to them but they told me to take it to the dealership and it would be handled from there. Hyundai filed the claim and that made it easy on me, because I am disabled. They fixed it then I paid $100. It was wonderful and very simple. I'm very pleased and satisfied with Omega and I would definitely tell others to go with them.

I have the VW Jetta 2015 covered by Omega Auto Care. I submitted a claim and the dealership talked to them, which was cool. I'd tell friends Omega is a good company.

I have my Honda Civic 2006 covered with Omega Auto Care and when I had an air-conditioning issue, I showed my card to the repair shop and they took over from there. They did it all for me. I'm very satisfied with the claim process, which was easy, and I'd recommend Omega highly.

We had some air conditioner issues in our vehicle. We took it to the Infiniti dealership in Tallahassee and told them how we'd like to fix it. I sent Omega Auto Care the claim and they sent the dealership a check payment and the paperwork. What the extended policy cost us came close to paying half of the repair cost. That has been an out-of-pocket expense of $800 with the 140,000 miles on the car and they paid it. On the other hand, I'm wondering if the $133 that keeps on coming to my American Express stops. Other than that, the warranty worked as they advertised. I don’t want anything to break, but if it does, I'm confident that it'll get paid.

I filed a claim with Omega Auto Care for my 2007 Lincoln Navigator’s air conditioner. The process was pretty seamless. I called them on the phone and took my vehicle in. I talked to somebody on the way in and everyone seemed friendly. The service provider then figured out the rest and the car was fixed in a couple of days. Omega Auto Care also gave me a loaner to use while the car was in the shop. I would recommend them.

I have a 2013 Buick Verano. I drove it home then it started acting up and I couldn’t move it for a couple of minutes. I filed a claim with Omega Auto Care and the process was easy. They said they don’t tow from the house. I had to get the car towed to Buick. I was going to drive the car to the place, but I had to go over the bridge. It ran hot and I couldn't go further. I made a call then a wrecker came out and brought the car to Buick. They were wonderful and good to deal with. I asked for the old part and they gave it to me. They did a good job and I didn't have any problems afterwards. Everything was great. I'm very satisfied with Omega Auto Care and I would recommend them.

I submitted a claim for issues with bars at the front end of my GMC Acadia car which was turning the wheel. I gave the service manager at GMC the insurance card that Omega gave me and he contacted them and they dealt with the issue together. I'm very happy with Omega Auto Care and I'm very satisfied with my experience. I've already referred them to a few people.

I have a 2010 F150 4x4 Platinum that's covered by Omega Auto Care and I've had a couple of claims. The process had been decent and I like it. I would take my vehicle to the dealership and they do everything. This was my first auto insurance but from my experience Omega has helped me a lot.

I had a lot of difficulty with Omega Auto Care in the beginning because the payment didn’t reach the final destination when I paid. They were holding it over for some reason and I had no idea. It was a lot of headaches but after that first time, I was okay. They need to get the follow through or their internal process needs to be better. I do my claims through my dealer and I am satisfied.

I had a 010 Equinox Chevy covered by Omega Auto Care. I had two sensors out and that was my last claim. I just went to file and Chevrolet pulled in there and told them to fix it. They filed the claim online and so far, they were fine. If you want an extended warranty, I don’t see why you wouldn’t go to Omega Auto Care.

Omega Auto Care covers my Lexus. When they serviced my car, I went to the Lexus dealership and gave them the information. Somebody from Omega contacted me and asked me a couple of questions. From there, they did everything and then I was able to go and pick up my car and paid my $100 deductible. I am completely satisfied with Omega's claiming process and they did great.

Omega covers my 2011 GMC Terrain and the repair and claims process was good. I took my car to the dealership and they responded right away. The process took a couple of days and Omega did their part of the deal.

My 2013 Genesis is covered by Omega Auto Care and I had a claim done over the phone. What I needed done was a serious matter and they covered all expenses. I was very satisfied with the results. Also, I have a number of years that I pay and then after that period of time I still have the coverage, but I don’t have to pay anything.

I have Omega for my Cadillac and any claim I've had has gone through my mechanic. I've paid over $140 each month for the last three years or so but I haven't come anywhere close to using $3200 worth. I'm not getting my money's worth out of it. I don't want to keep paying for it and I'd probably be better off by paying for catastrophic loss. Still, I'm satisfied with them.

I have a Dodge Caravan insured with Omega and I've been with them for at least three years. I've been very satisfied with the claims process and they've all been good for me.

My Cadillac had a light that was out and it was from the electrical. I was at the dealership and Omega Auto Care was contacted when the problem was found out but they wouldn't cover it. I'm unsatisfied with them because they didn't pay on the light that cost me about $500.

My BMW 335i is covered with an extended warranty by Omega Auto Care, which is under National Car Care Center. The claiming process with Omega is good, very smooth and easy. There was one claim they actually had to go out to do an inspection on and it was paid immediately when they found out. They were fair and excellent in terms of paying any claims that I had.

My 2014 GMC Sierra is covered by Omega Auto Care. I've had to use it twice and it's all been a fairly simple experience. My dealership contacted Omega over the phone for the submission of my claim then I paid the $100 deductible and Omega paid the rest of it. I'm really satisfied with the process.

We have Omega Auto Care as our extended auto warranty provider for our Hyundai for four years now. It's kind of expensive. I've been paying it month to month and it's draining me, but Omega has been good so far.

The starter of my 2014 Dodge Journey needed a repair. I submitted a claim with Omega Auto Care and it was pretty easy to do. I contacted them to make sure they would cover the repair and Omega told me I could choose the garage where I would get the repairs I needed. I have a mechanic that I go to all the time and I went there and gave them the claim number. They contacted Omega and confirmed that the repair would be covered. I just had the $100 deductible then the repairs were made and it was done. It’s the only time I've had to use them and I was very pleased. Omega Auto Care should be something that people should look into if they need coverage.

The alternator of my 2012 Dodge Charger needed a fix and its battery went out. I called Omega to submit a claim and it was pretty easy. They gave me information and got in touch with the dealership that would be doing the work. They put a battery in and fixed the alternator. They were able to solve the issue and get me up and running. Plus, it was done professionally and quickly. With the $100 deductible I paid, they did good and I was very satisfied. If somebody has a new vehicle and its factory warranty is expired, I'd recommend Omega Auto Care.

The repairs done to my truck would have cost me a bundle, but thanks to Omega, I only paid a small co-pay. The repairs were done and all paperwork was handled by the repair facility and Omega. IT WAS A SIMPLE AND SEAMLESS PROCESS. THANKS OMEGA.

I had a warranty with Omega Auto Care for my 2014 Chevy Silverado. I went with Omega because they explained everything to me that I wanted to hear and they made me understand. I filed a claim with Omega for the repair of my car's AC line and the claim process was easy. When I called Omega about the claim, they told me to take my car in to the repair shop and, once I got there, to let the people there see how much the repair would cost, give them the card that I was provided with which had the number to be called, and then go from there.

I had my 2015 Chevy Cruze covered with Omega Auto Care and Chevy was the one who made the claims. My car kept overheating and my mechanic tried to fix it three times but still, he didn't know what it was. He told me to take it to Chevy. I took it to Chevy four times until it got fixed. They took almost a month to repair my car. Every time I'd get it, it would breakdown the next day or the day after. I'd have to call them to get it towed and I'd find a way to get a rental car.

I got my 2011 Jeep Grand Cherokee covered under Omega Auto Care. They repaired the backup camera, a wheel bearing and an oxygen sensor but I ended having separate claims being a few months apart. I'd rather had it all done at once so that way it would have been one trip and be over with. When I went to the Jeep dealership, I talked to their supervisor who works in the repair shop and said, “Listen, I know it's not under factory warranty anymore, have you heard anything about this company that I purchased an aftermarket warranty off of?” No one there was familiar with it. Omega wasn’t one of the common companies that the supervisor dealt with.

I have 12 vehicles and they all have extended warranties. I got two or three vehicles covered with a warranty from Omega Auto Care. The claim I filed recently for the Jeep Limited was denied by Omega. They said that there wasn't enough mileage from the time we purchased the vehicle and the mileage wasn't over 1,000 miles. No one told me about that or I didn’t read thoroughly about that clause in the warranty contract, so I was shocked and I wasn’t very pleased about that. The whole transmission of the Jeep Limited had gone out and I had to pay from my own pocket for the entire thing. But the claims I filed for the other two vehicles were fine.

My claim was for the AC blower motor and everything worked exactly as Omega said it would. I gave the dealership the little card, and they took care of the claim. I paid my deductible and the issue was all addressed. I’ve already recommended them to a couple.

Filing a claim with Omega Auto Care was easy. My wife made the phone call to file a claim for the remote switches of the windows of our 2011 Mercedes Benz ML350 and everything was taken care of. The left passenger's and the driver's window switches wouldn't let the windows up and down so we had to get switches for them. We hadn't had the money so it was a good thing that we had the warranty. Doing a light switch would even cost about $400. They didn't back out of the situation and they had taken hold of the claim. Everything worked out great. I'm going to keep them and I'll recommend them to anybody because I hadn't heard anyone else do the job that they did. I would tell my friends that they need the warranty. You never know what's going to happen.

I have a Jeep Grand Cherokee covered through Omega Auto Care. I’ve had so many claims in the last six months, but my most recent one was for the alternator in the power module. The dealership has all the information on my file, so they called it in once they diagnosed it. Everything has been fine with Omega Auto Care, other than the one bump that I had to take back and forth from a previous claim. I’ve been pretty happy for the most part.

Omega Auto sent me a letter in the mail and I signed up with them. I got a discount because I’m a disabled veteran, which was nice. I pay a little bit each month for 18 months and they draft it out of my account. I have a Town & Country, and it’s got all of the bells and whistles and bling. If one little thing goes out, it’s going to be expensive, so I got an extended warranty to cover that. One time, the motor burned out and the driver side window automatically goes down when I hit a button, so I took them back to the dealership where I bought the van and they were repaired. They were under the extended warranty at that point. I paid a $100 deductible with my card and then Omega Auto took up everything else. They were great.

My Hyundai Sonata was covered with Omega Auto Care. Their claim process was super easy and I’m very satisfied with it. I had an issue with the starter so I took the car to the repair place and they did everything. I would recommend Omega Auto Care to a friend. They’re an easy company to work with.

I have a 2013 Chevy Silverado covered with Omega Auto Care. The claim process was easy and I'm happy with it. I filed a claim over the phone for the exhaust fluid pump and I took the paperwork down to the mechanic. I only talked to Omega's people once about getting the repair done and they told me to go ahead. I'd tell my friends that Omega Auto Care is really good.

I had a problem with my 2012 Audi A6 and Omega Auto Care paid it off. All I had to do was to take my vehicle to the Audi dealer in Tallahassee, Florida. They called the people and verified it, I paid my $100 and I was done. It was very, very smooth and easy. I'm completely satisfied with Omega so far and I would recommend them to anyone looking for insurance.

We were so happy that we decided to accept Omega Car Care for the extended warranty on our Explorer. The folks at Donnell Ford were very nice and had our car fixed in good time. They had never dealt with Omega and didn't know how they paid. Needless to say, the parts man looked at us and said you have one great company. We praise the Lord for your helping us on this one. Just wish you covered for more mileage than 100,000. Thank you so much.

I filed a claim with Omega Auto Care for my 2014 Ford F150's air conditioner. Filing the claim was easy and the Ford dealership took care of everything. They found out that a part inside of the air conditioner was broke and they replaced it. They did what they said they would do and took care of fixing my truck.

R/R DRIVER SIDE WINDOW REGULATOR - I took my vehicle to the Repair shop around 9 am, told the service writer my problem, gave him my info, he made the call for approval. Around noon I called my vehicle is ready. I am happy and I thank you all for your service.

There was an oil leak on my 2010 Ford F-150 and I filed a claim with Omega. The claim process was very easy and I'm very satisfied. It went really fast. I took the car to the dealership and they were able to deal with Omega. They just called Omega and Omega approved it. Everything went very smoothly. I'm glad that I bought this insurance. I would recommend Omega for sure because this insurance works and they are very professional.

I have a 2008 Nissan Altima covered with Omega Auto Care. I'd like to see them handle the claims differently. They don't have a problem with taking my money out every month but they are giving me a hard time about fixing my car. I didn't have a problem with them doing my air-conditioner, but my transmission is slipping and I took it to Pearson Nissan here in Ocala. My car sat there for two weeks, and when we finally got in contact with somebody, they told me to take it to AAMCO transmission, which I did four days later. One of their technicians came and drove it and said he couldn't find anything wrong with it but I'm still experiencing the same problem. It jerks at times. I'm not happy at all and I wouldn't suggest it to any of my friends.

I took my 2007 Ford F150 STX to Fieldhouse Ford in Demotte down the road from my house and they took care of everything. I had something with my car’s rear end that Omega covered and it saved me money having that. It cost me a little bit more on it with them doing it but I thought it was something else and I had to take it to the right dealership. I could have taken my car to the hillbilly buddies I got out here and they could have told me what the problem was. Then I could have fixed it myself in about 20 minutes and it could have cost me $16 because the dealership needed to only take a $15 part and change it.

A couple of months ago, my pickup truck had a problem with it's AC actuator. I took it to the dealership and they gave me an estimate of how much it would cost. When I received the estimate, it suddenly sprang up in my head that this might be a coverable item, so I gave them my number, my account number and Omega Auto Care's phone number. Then Omega took care of the rest. It was indeed a coverable item and the next call they gave me was to tell me that it was completed, all paid, and ready to go. It worked out pretty well and was a pleasurable experience. I'm pretty satisfied with the whole deal and I'm going to get a policy for my wife's car as well. Getting it is a good move if one is planning to keep their car for an extended period of time.

I had my 2008 Cadillac Escalade covered with Omega and I’ve filed three different repairs and claims on the vehicle in three different times. The oil pressure problem's the third and most recent, and it was last year. The vehicle broke down on me but the light kept coming on. I was running to the airport and all of a sudden, there was a crazy noise coming out from the engine. The mechanic told me not to move the vehicle and he ran all the tests and all pressure lights came on. It's way more than the sensor and the vehicle was losing pressure from 60 to 25 so that's bad for me. I didn't want the engine to cease up on me so he was doing whatever he needed to do to get it going for me. I let him keep the vehicle for the weekend and he finished all the tests to send out to Omega.

I adore Omega Auto Care. They’re easy, convenient and excellent. When my warranty went out, I got a lot of calls from a lot of people and then I talked to Omega people who weren’t obnoxious and their prices were reasonable. They said that if I decide to cancel then I can cancel. I went with them and a month later, I needed their help because my air conditioning went out. I’ve used their services twice and each time, they came through like champs. Also, the claim process worked beautifully for me. I gave my information at Bob Hook Chevy and my service agent filed the claim for me. They took care of it and made all the arrangements. All I had to do was to pay my part of $100 on what could’ve been a $700 or $800 bill and then drive my car out of the shop. Omega Auto Care is great and they're trustworthy because they follow through on their products.

It's been a good experience working with Omega Auto Care. My air conditioner went out four different times and they reported that to the dealership and took care of it for me. Once your warranty runs out, you've got to have something and I'd recommend getting Omega Auto Care. Overall, I'm very satisfied.

My Lincoln ’08 is covered by Omega Auto Care and when the starter and alternator needed repairs, I called them and they told me what to do. I brought it to the shop where I talked to the mechanic and he did all the work. Everything went well and there was no problem at all. So far, it's been very good and I haven't had another issue. My cousin, who also has it, told me all about them. I'm not disappointed with them.

I had my Nissan Maxima covered with Omega Auto Care since May or April. Then I filed a claim online when I had an issue with my car's air conditioner or compressor, and the claims process was easy. I followed the procedures and took the car in the shop and my car got fixed in two days. Everything was taken care of quickly. I was satisfied with the claims process.

I called Omega Auto Care and told them about my 2009 Cadillac GTS water pump issue. They told me to take it to a mechanic and I took it to Camargo Cadillac. They informed they had to get ahold of my carrier to make sure they could get a payment via credit card over the phone, which took place. They said they could do the work and got it authorized to do it. Then I was informed that they didn’t cover the water pump belt and I’d have to pay out of my pocket which I thought was crazy. The pipe that blocks the water pump from coming off, it had to be taken off, and it had two gaskets that they had to replace. It wouldn’t be covered. I had $100 deductible and they told me it was going to be about $170 then they broke it down to $144. I paid that, they fixed my car, and everything’s been okay.