Omega Auto Care Reviews

My initial review was based upon the phone rep's inability to update me on status 2 days after submittal of documentation requested. After a couple of phone calls claim was approved. It took 4 days to get the approval.

It was bad timing at the time, but they have really made everything okay. I am satisfied with how it turned out.

My 1300 Ram is covered with Omega Auto Care. When I did an oil change, I sat in there, and the guy picked up the paperwork and said that I got a free oil change. He then contacted Omega. The oil change and a few filter change took about four hours. The experience went pretty good, until the guy called and told me that if I want another oil change or any parts on my brakes fixed, I’d have to pay another $124 a month. $162.29 is what I’m paying a month now. I’m not going to add another 124 to it. I was happy until this guy called. But, overall, my experience with Omega has been good so far.

Something happened with the brakes, and the dealership filed the claim for me. So far, I have heard nothing from them although I've been out of town for a week. Previously, I also did an oil change. Overall, my interactions with Omega have all been positive.

One of my relatives referred us to Omega, and that was why we used them because we didn't know that much about any other warranty company. When we filed a claim, the only thing I didn't particularly care for is we had to go to certain places. They didn't acknowledge or knew what we needed them to do. When I went to get our oil changed, we had to take it to Firestone and then the person had to call in and get the okay -- I thought we would be able to take it to anywhere to get the oil changed. I would like to see us have a card where you can take it to the place and they would be able to swipe it and we'd get it done. Nevertheless, with the coverage on the AC condenser, everything has been working fine.

When I filed a claim, I had to call Omega Auto Care, then I had to scan and email the receipts and the itemized bill to them. They also told me to check and make sure that the issue wasn’t my fault. The mechanic said it was definitely the pothole. I showed him where we traveled from and he said, “Yes,” which was why we did the claim. However, I haven’t heard back from Omega Auto Care. The rep told me he was gonna get back with me by the end of the week, but nothing. They definitely needs more one-on-one contact. The customer service seemed to have been really good though.

I had my Lexus covered with Omega Auto Care. The door lock wasn't closing properly so I filed a claim over the phone. My interaction with the rep I spoke with was good. Their claims process was easy. I'm very satisfied, overall. I had a very good experience.

My Chevy Trax was covered with Omega Auto Care. The first claim wasn’t exactly a dream. They just told me they had never worked with the company before and they had a big hassle going through and getting authorization. But after that, it was no problem. When I had an oil change, it was the people that did the oil change who filed the claim. So far, everything worked out all right for me. I’d recommend them.

Omega Auto Care has been doing well. Whenever I take my car to get it serviced, they do what they say they would do. The mechanic takes care of filing the claim and they call directly to Omega. I talked to their customer service team at the beginning to ask how it works when if I take my car to have it serviced, what I need to do, and they explained in detail what I needed to do. And then, they did a follow-up with me to ask me if everything went smoothly.

I didn't have a problem at all going through Omega. But it was the car place that tried to rip me off. I took my car in for other reason, that it was sluggish. They knew what was wrong with it, but the only thing they put on was the new catalytic converter. They tuned it up. It was $1300 which I didn't have. I had to call my sister-in-law. Then it was still sluggish. And they said, "It needs a new coil ignition." That was why I took in the car, that it was sluggish in the first place.

The mechanic at the Volkswagen dealership filed a couple of things for the 2014 Volkswagen which I had covered with Omega Auto Care. They had to change some joint bearings, some maintenance stuff, oil change, etc. Originally, when I started with Omega, one of the reasons why they sold me on the extended warranty was that they said all my electronics, my radio and navigation would be covered. For some reason, my audio system, reverse camera, that unit was not working. I took that into Volkswagen for them to look at it. They told me they need to repair it or replace it and it was $2,100 to do the repair. Omega did not cover me on that.

I had an oil change recently and Omega handled my situation well. But I have filed for several oil changes and they have only paid me back for one. Still, they're good and I'm satisfied with their claim process.

I made a claim for the shock in my Nissan Murano and this was the third time they were doing my shocks. They kept telling me my car has a leak and that they've been trying to get the real parts to it. Omega ended up paying the part. Turning in the claim only took a couple of hours and their customer service was good. I'm thinking of going back there.

I purchased an extended warranty with Omega. My air condition failed to get cold. Took it to a shop to get it fixed and was told that the compressor, dryer and condenser had to be replaced. Omega only replaced the compressor. I had to pay out of my pocket 1000 dollars to fix the rest. That's not an extended warranty. The repair shop spent two days arguing with Omega to fix my vehicle and then on the final day Omega decided to only pay half of what they had originally agreed to. This will teach me to read the reviews first before I buy another extended warranty. Omega will scam you! Do not buy their extended warranty.

I have a 2017 Chevy Silverado 1500 crew cab 4 x 4, and I filed a claim for the transmission. They have to give me a new transmission, and it took a while for the appraiser guy to come in. And then when I called to ask what kind of transmission, they couldn't give me anything. My truck was in the shop for almost a month. It took very long. I had to get me a loaner, and then they had given me another loaner. The dealership tried something with the computer thing, and told me to drive it 200 miles. If there's still something wrong, we’re gonna start the process again, or get another transmission. From day 1, I was never satisfied with it. As of now, I would probably never get an extended warranty again. I paid almost $3,000 for the extended warranty. I could’ve bought two transmissions with that.

There was something about the fuel pump in my Lincoln MKT 2014. The claim process was not difficult. It just took some time to send the payment to the mechanic. We were not sure where to sign it and we had to sign twice one of the forms that they sent in the mail. So, that took four days to complete. They should be a little more specific where we have to sign. It was the first time that I did it too so we didn’t have to sign it to send the form. Any other than that, the first day we spoke with the agent, it was pretty easy. The mechanic just gave him the exact codes that they wanted. The same day, I received a call and they told me that it was approved. The AC compressor got fixed.

We needed some extra car coverage for our car, a ‘17 Nissan, and we went with Omega Auto Care. In September, when I checked the car, the light came on. We took it to the Nissan place and they said the oxygen sensor needed repair. We showed them the coverage we had and then they did the rest. We had to pay the deductible, but that was it. We were very satisfied. I would highly recommend Omega because of the result we got from them. I just hope their price doesn’t go up anymore like it was doing.

The stabilizer bar link was shaking in the back of the car. It was rattling. I set up an appointment with the auto place and I went there and talked to them. One of the guys came with me, we drove in the neighborhood and slowly heard the rattling. He said he knew what it was. The car was in the shop for five hours and I just paid my deductible. Everything went fine and I was satisfied with my experience.

I did research on three different companies and went with Omega. It was all pretty smooth and simple with them. Not long after the warranty, I had work done on my truck and it all went fine. I just had to answer some questions and they got it fixed.

Omega Auto Care's claims process has been good. I had to get some repairs done on my truck. They also came when I had to get a jump start one time. And I’ve received good service from them, so far.

I had my 2014 Jeep Grand Cherokee Summit covered with Omega Auto Care and everything has always been top-chef. Whenever I have a claim, I drive the vehicle into the service department. The man there takes care of filing a claim through my book that I have in my glovebox. It’s that easy. I know I got one oil change and I got my wiper blades changed as well, and the experience was all good. I love it. In fact, I just signed my son up for his car about a month ago.

The car warranty was up so I needed an extended warranty, and I went with Omega Auto Care. I recently had a door lock assembly fixed. I took it to the agency where they fixed the car, and they called Omega. They made a deal and told me what was going down, and I accepted. The agency was charging $150 an hour to do it, but Omega only paid 125. I only had to pay the $100, but I ended up paying $150, but that's okay. I guess, that's how they do their business.

I had front brakes put on my 2011 Kia Sorento and the claims process was really easy. I left the car for repair and the claim was called in. They fixed it and they called and got a credit card number. I've had Omega Auto Care for quite a while. It seemed good to me. I'm pretty satisfied because it says it pays for the oil change too and I'm fixing to send in one. I've also talked to a couple of my friends and told them what I have.

So far, Omega has been pretty good. It’s just expensive at $148 a month. But my recent claim worked pretty good and they did what they were supposed to do. I didn’t have to pay out of pocket. The reps were very polite and the process was quick.

I have a Dodge Journey and I took it to the dealer for a motor problem. They claimed to fix all the stuff, but the car’s still not running. I was gonna go to a different mechanic shop and pay out of my pocket. Every time I contacted the dealership, they would give me stories on what they did because they think people don’t know anything about motors. When I drive the car, it still goes like crap after they spent all this money, supposedly fixing the engine. I called Omega Auto Care and I explained what was going on. Then, I called the dealership and I talked to one of their managers. He wanted me to come in and drive the car with him but I couldn’t just take days off of work because last time I did that, they kept my car for almost a month. Both times that I have done those two claims, they have kept my car for over three weeks and I don’t know why it took so long.

Omega took care of everything with my AC compressor claim. The dealer did an overhaul on the engine while I had it in because it was running a little rough. Omega did me a big favor. They didn’t like the price that the dealer got on the compressor. They said they could order it themselves at a better price, so they did. I have a 2015 Mini Cooper, and the loaner car they gave me was brand new Mini Cooper S model, which is the fast one and fancy. It was fun to have it for a month. I was so tempted to buy it, but we're talking $32,000. Mine was expensive, but that was a little pricier than mine.

A few times, Omega has changed their phone number. I've got three different phone numbers. I wasn’t able to get a hold of them when we were going through the battery and doing the brakes at the same time, so I submitted the claim online, sending the stuff to the email they provided. The process was outlined to me in the information packet that they gave. For the battery claim, they said they were reimbursing me and I’m still waiting for the check in the mail. For the oil change, I’m sure it’s fine ‘cause my dealer submitted that. They haven’t got back to me about anything.

I took my car to my repair place, because the window wouldn’t go up. I told them that I had this extended warranty and I gave them the information, and they took care of everything. They fixed the window and I picked up the car. I had to pay the deductible, but compared to what I had to pay, I was pleased. When I called Omega Auto, they were nice to me and very helpful and patient with me understand what it is I had. And then the lady at the repair place said the same thing to me that the people at Omega were very nice to her when she called to make the claim. So, everything has been good.

The repair and claims process with Omega when I filed a claim for an oil trap was easy. The company called and they supported it by sending the credit card information. The company prepared the card, did the work and called me when it was done. And then I got a feedback request from Omega. The whole process wonderful.

I had several calls from different people but Omega Auto Care called me at the right time. I also had the funds to do it, so I selected to sign up with them. And when I had a claim, everything was done well. The process was pretty easy, too. The repair shop filed the claim and my car was in the shop for three days. Plus, I didn't have to pay anything. All in all, I would recommend Omega because so far, I haven't had any issues with them, not in payments or service.

I have a 2015 GMC Sierra pick-up truck and when its warranty was over, I wanted to get the extended contract. I tried another place but at that time, the guys from Omega called me and I decided to try them out. Then I had some work done on my truck and they paid for most of it. So, I like them so much. The claim was for my air conditioner that had gone out. I live in Texas so that was not good and it was in the summertime at the time it went out. So, I went and had it checked out, then Omega was really good about my claim. The process was very easy, too. In fact, I just called them and talked to the repair place. Then the repair was done in one day. I took it in and got it looked at. And the next day, I took it back and they worked on it, then I got it back that evening. I love Omega's claims process. I’ve been telling my friends about it and gave them the number.

Omega Auto Care's claims process was a challenge. When I took my car to the dealership, we figured out that the issue was the sensor. The gentleman made a recommendation to have all four of the sensors replaced, but when we called Omega, they said to just replace the one that was burned out. He replaced that one and I picked my car up. I drove it a couple of miles and the engine light was on so we had to repeat the process until all four sensors were replaced. The dealership would fix a sensor, I would pick the car up, drive it for a day, the engine light would come back on, and then I would have to take it back to the dealership. We would then have to do another claim with Omega and wait for them to approve it. Then the dealership would fix a sensor. The back and forth went on for two weeks. It was frustrating but in the end, we got it all taken care of and the car is running great now.

The repair person filed a claim with Omega Auto Care for my Dodge's transmission, but I had to call Omega after the initial claim. Their customer service could be a little bit better. It was unclear what policy we had and they were very rude when we were trying to explain what was covered. Plus, we shouldn't have to hound them. It was difficult finding someone to speak with. We're dissatisfied with Omega.

I got three Dodges and one Toyota under Omega Auto Care. When my 2015 Dodge wouldn’t start because the starter was messed up, the mechanic sent in the claim for me. It took five hours to fix it, which wasn't too long. It was a great service.

Omega did an excellent job on my claim for my Dodge Journey. I took it in and told the folks what I thought the problem was, and then the claim process went very well.

I have a 2017 Subaru that is covered with Omega Auto Care and so far, I got oil changes through them. I also submitted 2 different claims with them and one dealt with the brake. I went to the Subaru dealership and they replaced a couple of parts. At the time, I also had to get some brake pads and when the they took the pads off, they found whatever it was they diagnosed. The mechanic filed the claims for me then Omega called to give me my VIN. The mechanic gave me the rundown and all the prices as well as the parts needed. Then Omega Auto Care followed up on that. In the end, I had to pay a little bit out of pocket but I was very satisfied with the service.

My vehicle was out of warranty and Omega called me. The rep was thorough, but I needed to think about it for a minute. The rep called me back so I could run it by my husband because it was a lot of money. My mechanic called my claim in and got it approved. The entire claims process took a week. If anyone asks, I'd say that Omega is worth it.

I’m not that thrilled with Omega. They suck. I took my Dodge Crossroad Journey to the Dodge dealer because of a noise in the steering, and the guy there told me he would have to take it all apart to fix it correctly, but Omega wouldn’t do it all. The noise would be fixed if he was allowed to put in bearings, but they wouldn’t let him do that. He explained to Omega that it would still be making the noise if it doesn’t get fixed right and the customer won’t be happy. The Omega rep then said that it wasn’t broken and they don’t fix noises. But I don’t like a new vehicle making this grinding noise.

I have given Omega Auto Care as a starting point to a couple of people who were looking for somebody. I have Omega on my vehicles. They seem to be very prompt and don't take too long to get something going.

For the most part, I was satisfied with Omega. They took care of my rental car. However, the claims process that I went through was like a nightmare. They made the dealership tear down part of the car, take pictures and send to them before they would fix what was wrong. I went there because I thought it was a computer problem as my car was shutting off. When I would start the car, the skid control would turn off, then I could hardly drive because it was sluggish and jerking the car. The dealership told me it was a dead cell in the battery but Omega doesn't cover the battery. So aside from my deductible, I was charged for a battery. The ball joint, they were okay with, but there was a ticking noise. The guy at the dealership was trying to help me with all of this so I didn’t have to be on the phone, which was a good thing, because it was total chaos for him. They corrected everything and I don’t hear any ticking noise anymore. The car also drives good.

I was at the dealership for my oil change, and they found out that I had a problem. I went to see if it was covered by Omega, and thank God, it was. The mechanic filed the claim for me and I didn't have to pay anything out of pocket at the time. I was also very pleased with the timeframe it took them to repair my Camry. I'm glad I have Omega.

My repair experience with Omega Auto Care was pretty smooth. I was very happy with the process. Their reps were informative and very nice. They were willing to help. It was my first time to purchase an extended warranty through a third party and I've heard nightmares so I was on the edge of my chair. Also, a rental car attached to the warranty would be nice as I had to get dropped off. The dealership drove me to work as I work down the road from them. But then, they kept my vehicle overnight. Even so, I had a good experience and it's definitely worth it to get this warranty.

I had Omega cover my 2016 Ram 1500. I’ve only had one claim on it and they did real well in handling it. I phoned out when I had it at the dealership a couple of months, and then they found the actual issue and they handled all the paperwork.

I have a Chevy Silverado covered through Omega Auto Care. I submitted a claim recently and the process was really good with the dealership. They send the paperwork for me. However, at different repair shops, most of them don’t take the warranty. So, I would have to pay with my cash and then I send the paperwork in myself to Omega.

I wanted to keep the car for awhile and Omega contacted me on a cold call. When there was a leak in the car and I didn't know what it was, I went to the dealer who took care of it. I said I thought I had a warranty to cover that, so they had one of their drivers take me home and I picked up the warranty, then I brought it back and they said they would make the calls for me. It all went well and I was very satisfied. I've already said to friends who don't believe in warranties that it works.

To get our alternator fixed, we called the Omega Auto Care number we had and talked to them over the phone. The repair took two days and everything went smoothly. The vehicle had to be towed in because it wouldn’t drive. The tow truck driver had to be called and the process took some time. Then we had to pay out of pocket because they charged such a high price. Omega Auto Care only paid a certain amount and we had to pay the rest. Still, I’m very satisfied with Omega's claims process and would tell others that the service is good.

I have a 2016 Dodge Dart and there was an issue with the grille looper system in the front grille. It controls the air movement. A claim was filed with Omega Auto Care by a service provider at a Dodge dealership and that process went pretty smoothly. But I was trying to fax information for my rental reimbursement and they gave me two different fax numbers that don’t seem to be going through. I tried to get it through but the first two or three times failed. Then I finally got a good result when I faxed it. That was right at the end of July and they said that it’d be 10 working days before I'd get a response, and it’s beyond that.

I bought Omega Auto Care when I bought my new 2017 Chevy Silverado in late 2017 or early 2018. So far, I have filed a claim for an AC. The AC worked and I went out, shut it off. And when I went back out a few minutes later and turned it on, it was blowing hot air. I took my car in for repair and Omega covered the whole thing. Their claims process was easy and I was very, very, very satisfied with them.

My 2016 Ford F-150 is covered with Omega Auto Care. It was giving me an engine error and it was not stalling out, but it’d be jumpy on the highway sometimes. I went to the dealership mechanic shop and I just gave all my information to them. They called Omega and everything got taken care of. I just had to pay my deductible and the stuff that wasn’t covered under the warranty, which was the spark plug. It was like 20 bucks. Omega gave me a follow up call to let me know what was going on.

The radio on my car wasn't working properly and Omega Auto Care replaced it. The claims process went really well. I filed it over the phone and it was pretty easy to do. Then I paid 100 bucks co-pay. Their reps are great. I've had Omega Auto Care for about three years and I'm satisfied with them.

The air in my 2015 Nissan Sentra randomly started blowing hot. I was just getting off work and the dealeship would've been closed by the time I'd get to them. Pep Boys was close to me so I went to have the car checked out there. They also check the AC for free. They said that we got a bad compressor when we bought the car, so I had to get it fixed. I filed a claim with Omega Auto Care at the dealership and the process was easy. The car was in the shop for six days. I got a rental car and I didn’t have to pay for the rental car, unless it exceeded the five days.

My jeep had the basic three year and when it came to the end of warranty, I got a bazillion people calling me. At the time that Omega called me, I was transitioning from being out of the country and back into the states and I didn’t have available cash. They waived the intro fee and I told them when I was getting paid, and they worked with the billing date. They did a great job in trying to work with me to get the best price. It was 150 for the first month and then, they would bill you for the next month. They postdated the date for the first payment to come out. So, they’ve done good so far.

I drive a Hyundai Accent 2015. With Omega Auto Care, I saved a lot of money on a wheel bearing claim. The experience was really simple. I just presented my card the dealership filed the claim. It was easy. Everything is good.

My warranty ran out on my car and I needed an extended warranty. I found Omega Auto Care when I was surfing the web and I decided to purchase their warranty. When my car was overheating and some little plastic piece was broken, I filed claim to them and their process was okay. I just had to get everything straightened out for them to process everything. I had to wait for the mechanic to be finished and I had to pay my deductible. The total process took almost two weeks. I’m happy with Omega. All my problems are fixed. I'd refer Omega to anybody who'd ask.

Omega must have figured out through the system that I was out of extended warranty so they called me. They told me what the deal was and it was good. Compared with other providers, Omega gave me a better coverage and they sounded better to me. So then, I started doing payments for them. Their claims process was good, and everything worked well when I got my sensor fixed. I recently went and did the recall deal done, and everything is good now. It was fixed within an hour of me bringing it. Everything seemed smooth. I’m very satisfied with the claims process. People should definitely get with Omega.

I saw a commercial on TV for Omega Auto Care, and I just went and got it. I’ve been with them for four months and when the transmission on my ’15 Nissan Sentra wouldn’t shift, I took it to my mechanic. He told me what was going on and then I filed a claim with Omega Auto Care. We did it over the phone and the process went well. However, I thought once the car was in the shop, you would get a rental car. So, I went and got one. Omega has to let people know that as long as the car is in the shop, it doesn’t mean that they’re gonna pay for the rental car. Then, Omega has to come investigate. You’re paying for a rental car all along thinking they’re gonna assess you but they take a couple of days before they come out and then, you gotta pay for it yourself. But overall, it was an excellent program and the mechanic was excellent too. It was an awesome process.

I sent in a claim to Omega last week for some bushing in the frame of the car. The claim went through, and everything was fine. I usually take my car to the dealer shop, and they call Omega and then they see if they approve it. As soon as it’s approved, they start working on the car. Everything is perfect. I'd really recommend Omega to somebody else.

I was very satisfied with Omega's claims process. It was very easy. It's nice that there are no long wait times on the phone like someone was able to help me right away. I had easy access to my information, so that was nice as well. I would recommend Omega.

I had a claim with Omega Auto Care for my touch screen. The claims process was pretty easy. I did my part, and then they told me I had to pay $100. The process didn't take that long. It was 30 minutes at the most. I'm very satisfied with them. My experience was excellent.

Omega Auto Care sounded like it would work for me at first, but with all of the back and forth with the dealership and Omega for the claim that I had, I just decided not to go with them. At first, the dealership wanted to use their part for the AC compressor and then Omega didn’t wanna use the dealership's part. Omega finally shipped the aftermarket part on Wednesday, the dealership received it on the Thursday, and then I was able to pick my car on Friday. I had to wait for a full week before I got my car. I'm not really satisfied with their claims process. Their reps were fair though, they answered my questions. It's just the timely manner when they got back to me, they took more time to get back to me to let me know an answer. I have to keep calling back. If someone would ask me about Omega, I'd tell them not to purchase them. I prefer not to use them.

I felt like there might be some large thing that has to be done to my car and that I would want help paying for it. I got something in the mail from Omega Auto Care and thought that I needed a warranty so I went with them. When I brought the car in to the dealership, I didn't know there was a problem with the radiator. I just knew that there was some leaking going on. They discovered what it was, told me and they handled the claim with Omega. I’m fine with the whole claims process and I've been satisfied with Omega.

When my spoiler motor got messed up, I went straight to the Porsche dealer and they submitted everything for me in order to get a claim filed with Omega. Getting it approved was easy, and when my car was finished, everything was ready to go. So far, Omega has been good with meeting my expectations.

I have a 2014 Ford Fusion for which I got an extended warranty so, if anything were to happen, I have it covered. Omega was one of the first that I heard to be a good provider so I went with them. And then when my AC stopped, I called them to see if it was covered. I have a little booklet that I kept in my car and it shows everything that's covered under the extended warranty, and I saw that that was part of the coverage. Omega told me to just go to any dealer of my choice and let the dealer know about the extended warranty, and then Omega took care of pretty much everything. They told me one price and then I ended up paying a lot less, so I was very satisfied. I was expecting to pay a lot more than I actually did. They covered a good portion. And the whole claims process only took a day. So, if you want your car under good coverage, you should get an extended warranty with Omega.

Recently, I had a repair and an air conditioner was put in my 2014 Ram pickup truck. I had the dealership file the claim to Omega for me. I gave them my information and they did all the stuff for me. I tell everybody about Omega's service. I had another vehicle and I also bought another warranty from Omega and put it on there. Moreover, I'm thinking about getting it for my wife's Jeep Wrangler as well. Omega does a good job.

My claim with Omega went great. I filed it over the phone and the process was pretty easy. I took my 2014 Mitsubishi Mirage to the shop and then they charged from there.

I had my 2014 Jeep Grand Cherokee covered with Omega Auto Care. Its AC evaporator had an issue so I filed a claim over the phone. The interaction with their reps at the beginning was a bit rough because I was a new client. They questioned whether it was an existing problem with the vehicle or not. It was tough to try to get them to process the claim. They had me call the dealership and ask the dealership to take the evaporator apart to make sure that it wasn’t mistreatment on my part of my vehicle.

We filed a claim with Omega Auto Care for our Dodge Durango's motor. Omega said they weren't gonna pay for the repair because the issue wasn't the motor. Then, my husband called them and they finally decided that they'd pay. But they didn't call my insurance company so my car sat there for six weeks waiting to get the go-ahead to do the repair. We finally called them back and told them that the insurance company had never gotten any word from them. They finally called and the vehicle was fixed within a week. It was a very simple fix, but Omega made it complicated. The claim process was fine though and I was satisfied after they said it was okay to do the repair.

I had the wheel bearings on my 2014 Honda Accord repaired and Omega Auto Care's claims process was all right. The service was really good and everybody was really helpful. Though the repair and claims process took hours, it was good. They sheltered me somewhere and called me when the repair was done. Plus, the guy was really good. I've been telling a lot of people about Omega because they'd be getting a good warranty.

I was not really happy with the way Omega handled my recent claim. I've got a 2014 Ford Escape covered with them and the transmission went out. I thought everything was gonna go all fine until they kept pushing it off, sending an adjuster out. And then, they said the holiday fell in there, which wasn't my fault either. They waited almost two weeks before they okayed the repair. The company that repaired the transmission did a fine job and told me they could have had it done in three days, but they couldn't do anything until the adjuster came and okayed it. So, waiting on the adjuster to come was the big hold up right there, and then once he came, getting the okay from the company to do it took long. And I don't have but one car. I had to rent a car, and I haven't been even reimbursed yet for the car rental.

Omega Auto Care covers my 2013 Terrain. And I had a claim for a little sensor thingie. The auto repair did the claim for me. I have a shop here in San Marcos that I use. I was in the next town about 15 miles, and luckily, I was in a parking lot when it decided to no-go. And so, I called Omega. They sent a wrecker who picked me up and brought me to the shop over here.

My experience with Omega Auto Care has been very poor. When I had the throttle body on my 2014 Ford repaired, the dealership or repair shop filed the claim. My part was taking in the car in. The amount of time it takes to file the claim with Omega is ridiculous. The repair shop on the phone with them for two hours, while I sat there and waited. I’ve had to file claims three other times and the process is ridiculously time-consuming. Things became very argumentative on one of the claims and they chose words to deny the claim. Moreover, they hung up on me twice. The individual handling the claim put me on hold and went home for the day. After 15 minutes, I hung up and called back. The individual who answered the phone said the other individual just left and refused to deal with me.

I had my Dodge van's alternator fixed and everything was 1,000% good, except I had to get towed out of the parking lot and it cost only $45, but Omega denied paying it. My alternator quit right in the middle of an intersection and a young couple helped me push my car off the road. The garage was a mile down the road so we called them. They came down with their jumper and they left it on my car so that I could drive to their garage. When I got there, they said that they were backed up and it was gonna be three days before we could even look at the car. They told me about another place across town.

I have filed several claims with Omega Auto Care for my 2014 Dodge Journey. The first one was the transmission and the latest one was they did the lifters. They did a whole bunch of stuff on this truck. Omega's claim process was wonderful. But I won’t take my car back to Good Guys Dodge. They fixed what needed to be fixed, but there were parts that they unplugged that they didn’t plug back together.

I’ve worked with Omega in the past. For security reasons, I got them for my 2014 Town & Country. I used them when I had one motor that went out on a window. The repair process was good. On the first claim, it was a little lengthy but they had a lot of other vehicles ahead of me. But my other claim didn't take that long to get the job done and get the vehicle back to me.

The engine oil cooler of my Dodge had a leak so I had to get it fixed. I called Omega to make my claim and it was a pretty easy process. But I didn’t know there were two different types of warranties. One is for the engine and the brakes while the other is for the electric ones. When I was trying to do my brakes, that one expired. But the one for the engine oil didn’t expire. That’s the one I'm currently paying for.

I’m glad that I got coverage through Omega. I am very satisfied with their claim process, and it works as it was said to. I called and talked to their rep and they were very professional about every detail. They told me everything, like how much it was, and when they were going out, they wanted to just take it out like my money. When it happened, it went right on through. The service people did the work, and Omega paid them. And so, I’m happy with it.

I had tires put on my 2014 Nissan Frontier and it quit pulling when I was driving back home. I called Omega and filed a claim for the rear end. The same guys that put the tires on had a record and they came, got the car and took it to their garage. I talked to one rep for a minute or two and the guy running the garage did all the talking. I was really satisfied with the claim process. It was like shopping in a supermarket. I just told them what they wanted and what happened. They talked to the mechanics and got the car on the garage. They wanted to know for sure what had happened and they wanted a picture of the rear end where it broke. I would definitely recommend Omega.

Omega kept calling me offering a warranty and I liked their price over other providers. One time, the AC on the 2012 Cadillac CTS I have covered with them wasn't blowing at all. I called them and they took my information. The claims process was easy and I'm very satisfied with it.

I have a 2016 Nissan Pathfinder covered through Omega. When I took my vehicle in to the people who do my mechanic work, the rep took the paperwork out of my car and went through all the steps for submitting a claim. Omega never questioned me and I never got a phone call stating that there was an issue. I've been very satisfied with them. Right now, I need to take my vehicle to the dealership as something is going on with the tailgate sensors. In the long run, having Omega's coverage is beneficial.

My husband said we needed extended coverage on the Ford Flex and I thought Omega was a good insurance so we put it on there. However, we were paying $225 a month on it and my son said it was too much. And then, I had a claim and was very dissatisfied with my experience. I had a problem with the air condition, and though the claim process wasn't too tough, I ended up paying $500 out-of-pocket. Omega charged me too much for the work that they did on my vehicle. I canceled with them and would tell people I wouldn’t take that insurance. I don’t think customers are getting a good deal on it.

I drive a lot and with a high mileage car, I wanted to protect myself because my other warranty had run out and I didn’t think I would be able to obtain another. We also weren’t sure if we were gonna replace our car. On top of that, I'm a believer in, “Everything happens for a reason,” and when Omega Auto Care called, it was a good time. My husband and I usually like to do a lot of research because we had been scammed before. But Omega made me feel comfortable and they didn’t seem to be fast-talking, ready to sign a contract and take money right away. They were patient over the phone so I said I was just gonna go for it and I'm glad I did.

My original coverage had ran out and I thought I needed to add some more. I went with Omega because they were real agreeable and acceptable. They answered all of my questions. I didn’t feel uncomfortable with them and I had no problems with them. When our BMW had an air conditioner issue, the service person that takes care of it did all the calling and making arrangements. We just waited till the work was done the same day and it was a good outcome. I’m real satisfied with Omega. I was thinking about calling them when this runs out or it gets close to the end and maybe adding another 6,000 miles.

I had Omega many years ago and I wasn’t real happy with them. I had to get something repaired and it was a big argument and back and forth with the auto repair place on how much they charge. I got so aggravated with them and I dropped them. I thought maybe they’ve changed now and I decided to go with them again. Recently, when my 2011 Dodge Charger had an air conditioning cooler thing, all I had to do was take it to the shop and have the guy at the shop give Omega a call. I was very happy with the claims process because it didn’t involve back and forth with me. It was simple and easy, and that’s the way it shoulda been. I’ve already told my brothers and a few friends about Omega. It works pretty good.

I was very satisfied with Omega's claims process. I had the dealer submit the claim and I was surprised on how smooth it went. The people I had interactions with were both very nice and helpful with the price adjustments and working with what I can and can’t afford. I will definitely recommend Omega.

I filed a claim for the window motor on my Daewoo Damas to Omega. We took it in and got it back on the same day. I was satisfied with my Omega experience. They are good at motor repairs and at doing what they say.

When I bought my used 2008 Ford Edge with 148,000 miles I decided for the first time ever to get an extended power train warranty for my purchase. After some research I chose EGIS AUTO, LLC for my plan and am I glad I did. After about 10,000 miles of owning the vehicle the internal water pump failed and destroyed the motor. I called EGIS and they provided towing to the local Ford Dealer where they diagnosed the problem and determine a replacement engine was needed. The dealer handled it all with EGIS and they replaced the motor and all I had to pay out of pocket was the $100.00 deductible, plain and simple. I highly recommend EGIS to anyone looking for an extended power train warranty, I will always use them in the future!

I had the evaporator system of a 2015 Ford Fusion's air conditioner repaired. The Ford dealership filed the claim and put the part in. The claims process was good and easy. I'm very satisfied with it. Omega is a really good place to go through.

I'm 100% satisfied with Omega's claims process. When my car was vibrating a lot, I took it in free at Amazon and they repaired it. And Omega's service brought me home. Everything was perfect with the experience. I would tell others that Omega would be the best choice to make.

My experience with Omega Auto Care has been fine. I called the authorized dealer and they told me to have Ferg’s Garage fix my pick-up. They got down to where it was taking more parts and Omega had to send the adjuster down to look at it. He okayed and it was good. They had to put new front axles on my pick-up because the joints quit working and they wouldn’t be able to grease them. They took the axles apart and had to fix all that and I paid the extra. I'd tell others that I've used Omega and liked it.

It was an absolutely great experience with Omega. I didn’t really know exactly what the issue was other than my battery kept starting to die on me. I took the car in and found out that the issue wasn’t the battery. It was the alternator. Everything went fine with the claim and I’m very satisfied with Omega's claims process. The shop told me that Omega did what they said they were gonna do and it was done in a timely manner.

I have an F-350 Diesel and recently, I had a claim for the battery. It would not get a full charge. It wouldn’t turn over. I dropped my truck off where I would normally get it repaired at and they deal with Omega directly. I gave the shop my warranty information and they called Omega. I paid them $100 deposit and Omega covered the rest of it. Some of the stuff in the claim process were pretty easy. But in my last two things, I paid the shop out-of-pocket. I thought they should’ve been covered but they weren't. Those things aside, Omega has taken care of everything I needed taken care of. They’re a good company.

I took my vehicle to the repair shop when an air conditioning condenser went out. They put some refrigerant and dye in it, and told me to drive it for a couple of days, which I did. Then I took it back. They located the leak and then waited. They had to replace the condenser and I think Omega bought the parts and had it shipped there. What was impressive was that a lady from Omega called to tell me, before the car was even finished, what was going on. I was impressed with the way they did business. I'm very satisfied their claims process.

When I called Omega, they gave me all the helpful information I needed. They told me what to do. I took the vehicle to the dealership and Omega told me to have the dealership send the price quote over. But when it come down to dealing with Omega and the dealership, it had my mind boggled. Omega was telling me one thing and the dealership was telling me another thing. I was just stuck in the middle and it took too long for me to get my car back. We went back and forth for a week or two, and I had to pay out of pocket a whole lot more than I thought I was supposed to. I thought I was only supposed to pay the deductible but I had to pay almost $600 out of my pocket.

I have a 2010 Malibu covered with Omega Auto Care. I submitted a claim for my AC and they took care of it. The techs examined my issue, told me what it was and they called Omega. Omega approved and seven or eight hours later, the techs came back and put the AC on. It was a very refreshing experience and I'd recommend them to anybody.

Omega was the first company that called and they gave me a decent deall on the warranty. I've filed claims with them when I had a window switch that went out and when a bearing in my AC compressor went out. When I had those issues, I went to the dealership and they called and made sure it wasn't anything that I did. They resolved it and I got the issues fixed. Everything seems to be fine right now. It is worth it to get extra warranty coverage for my car.

My recent claim experience with Omega Auto Care sucked. My vehicle went into limp mode. I called the dealership and they gave me someone’s number for roadside service. But then, I sat in my car for five and a half hours waiting on the wrecker. It was pretty hot and I had to cancel all my plans because he took long. I had people down at the beach ready to party and move it up but I can't do it without my zombie mobile. Still, I'm stoked about the claims process. Overall, while Omega has to change their wrecker, their service is alright.

I was pretty satisfied with the AC compressor claim with Omega Auto Care on my 2011 Volvo XC60. The guys at the dealership filed the claim or it over the phone. But the attempted claim before that, the service part of it was already used up. I didn’t know the service contract had a lot less time than the regular contract and no one explained that to me when I originally got the plan. If they were more forthcoming with that, I would have used the service under the contract I paid for that I never got a chance to use. Other than that, Omega Auto Care is worth it, just make sure to read all the fine print.

I have a Mazda CX-7. The window stopped working and the first time I went to a dealership, I told them about it. It was on a Saturday and I went in there to pick up a gas cap. All I was gonna do was ask the lady there if they took the coverage. But the lady didn't even look at it. She just picked up the card and said my warranty only covers my transmission. She looked like she was in a bad mood so I left it alone. When my AC died on me, it was the worst time for me because the rain was pouring down and my windows were getting foggy on the inside. It was a Thursday. I called the dealership on the same day and asked them if they took it. The man that I always deal with at the dealership said yes so I took the car in the next day.

The air condiitoner on my 2008 Honda Odyssey 2008 had to be repaired and the auto dealer filed the claim with Omega Auto. I had to take the car back three times. I paid 100 the first time and then an extra $233 the second time I went because I was told Omega Auto didn’t pay for blowing out the air conditioner. For the third time, I wasn't charged and the car was fixed.

I called Omega for a claim and the rep told me to go and have my car diagnosed first. When they get to do the work, they waived the diagnosis fee. It just took too long for them to send payment. I was at the repair shop at 8:00 in the morning. I did everything I was supposed to do, and I didn’t leave out of there until after 4:00 just waiting for them to send payment to the repair shop. I didn’t like that. I was uncomfortable. It was hot. I sat there and watched the lady from the repair shop email, fax and call on the phone from around 10:30 in the morning until after 4:00 before they sent the payment. But they were done with my car at around 11:30. That's six hours to hit a button and tell these people you’re paying them. Because they don’t release the car until it's paid. So that was crazy to me, and it didn't make sense.

I submitted a claim for my air conditioning condenser for my 2011 CR-V to Omega Auto Care. I called my dealer and the dealer told me that I had to have my car in his shop and that he would have to call Omega. He said that the claim couldn't come through me. I went to the dealer and then he said that Omega never answered the phone for a half hour. So, I called and got right through. Everyone I talked to at Omega said that nobody there sits for half an hour waiting for a phone call to be answered. So, I told them that I would tell my dealer to call them again.

I took the car to Toyota and showed the salesman the card. He saw that I was insured and he called Omega. It was so hard getting through to anyone. He continued calling until he got someone to get verification that I was insured. It was my first time using it and they couldn’t find me in the system which is my only complaint. I was dissatisfied with why there was so many people I had to go through to find me in the system. It was a long process. I felt like it shouldn’t have taken that long. After they got everything straightened out, I was satisfied with that. Everything was taken care of properly and I had to pay the $100 deductible. I took a warranty extension out on my car, and in the invitation that Omega gave me, it felt like it was really worthwhile doing it because things could possibly go wrong and then cost me a lot of money. But that was not a lot of money that it cost to do this. It was about $400 for the AC repair.

I have a 2014 Nissan Murano covered with Omega Auto Care. My recent claims experience was fine. The dealership handled the repair and claim process. They always called Omega and talked to them and got everything authorized. And Omega usually gives me a call letting me know that they did authorize the work. It's a smooth process. The dealership takes care of everything.

When I got the call from Omega, I was thinking I wanted to keep my car for another couple of years and it’s already 4 or 5 years old. I went ahead and signed up hoping that if I do have a claim, they are not gonna fight me over it. I did have my brakes and rotors replaced ‘cause I got stranded up in Austin about a month ago but they didn’t cover it. They told me that normally, they don’t cover brakes or rotors.

Really pushy salespeople. Gave me a bad taste in my mouth. When they sent me the link to the policy information, it looked like a website a 7 year old made. They were quick to take my money of course, and when I tried to cancel they wouldn't stop trying to sell me and make me change my mind and wasted about 45 mins of my time. The whole process with this company felt very shady and just had a bad feeling about it all along. I should have never signed up in the first place.

I had my 2013 Chevrolet Malibu in a tire trap and I had to put it in the shop because its intake valve went bad on me. When I called the claim in, Omega told me to bring the car in and the repair took about a week. They treated me fairly. I'm very pleased with them. Omega is a good company to enroll your vehicle with.

I went to Omega Auto Care and had my 2011 Toyota Camry looked at. My dashboard lights were coming on and the guy fixing it said that if it comes back right away, then it's probably the oxygen sensor. Literally, within a day, the lights were back on. So, I had to go back out there. With the coverage from Omega Auto Care, I was supposed to just pay the remainder. The car shop made me pay the payment in full and then, they submitted the claim. They gave me the money back but I had to go out there and pick up a check, and I had to follow up with them. So right now, I've got the little maintenance light showing and I couldn’t make myself go there. I'm looking for a new mechanic. I didn’t have any problem with the way Omega did it, it was only the car shop. Overall, if the car shop would follow it, Omega’s process is good and would make it easier. I would recommend Omega to friends.

I put in a claim over the phone for the O2 sensor of my 2015 Toyota Sienna. Omega's process was good and I was satisfied. It was a very good experience.

I have a 2014 Chevrolet Malibu and a 2004 Kia Amanti and they are both covered with Omega Auto Care. I filed a claim for the air conditioner over the phone. Usually, I have to call customer service two or three times to talk to somebody that I don't wanna talk to. I didn't have any problems with that. They were good. I am very satisfied with the Omega claim process and the people were nice. They helped me so, I would recommend them to somebody.

Omega is reasonably priced for an extended warranty and so far, the service has been fine. I made a recent claim for an engine drive belt tensioner on my Chevy Colorado and I had absolutely no issues. My shop took care of everything. I did the claim over the phone which was fairly easy and the repair and claim process works very smoothly.

I have my truck covered by Omega Auto Care. I was having severe rattling noise from the differential and from the back rear end, and I couldn't find it. So, I took my truck into the dealership. I was somewhat surprised because I took the policy out over the phone. I didn't even know who I was taking it out with when I bought it, but I knew my miles were getting up. It wasn't what I expected, but it was better than I had thought it would be. The deductible was a little bit more than I thought, but it was well worth it.

I'm satisfied with Omega's overall claims process. When I filed the claim, the reps were pretty courteous over the phone. However, the process is too drawn out. It took a while, about a couple of weeks, because I had to find somebody to do the repair for the transmission of my 2005 Taurus. I finally found somebody then Omega had the wrong VIN number. They got a mix-up somewhere. We got that straightened out and Omega came through. I'd recommend it. It's nice to know an extended warranty for my vehicle is there.

I’m not pleased with this whole company. I don’t like the warranty. Don’t even bother. My experience was horrible. Omega told me that the car is covered from bumper-to-bumper then when my claims went in, this and that were not covered. If they are saying the coverage of the car is bumper-to-bumper then it covers the car bumper-to-bumper. They shouldn't sit there lying and then they would say I gotta pay for this and that part off. It’s not right. Omega was supposed to cover the water pump on my 2012 Nissan Altima. I wasn’t supposed to pay for it myself. But I paid some parts of the water pump. It was just a whole mess. Then when my other mechanic did some work on the car, he said that certain things weren't covered as well. They did something on the car and it wasn’t covered under this warranty so I also had to come out of pocket for that.

I am highly satisfied with my Omega Auto Care experience. I have a 2011 BMW 535i with some gaskets leaking, and when I took the car to the shop, the people there handled the repair claims process. So, it was super easy for me. The lady at the shop was so impressed that this part was covered, that she wanted to recommend this warranty to their customers. She had never seen a warranty that covered the gaskets. My only concern is that Omega's billing is a little complicated. I've had issues whenever I would try to talk to their representative. He really couldn’t answer my questions about charges and he wanted to refer me to a third party. And then my husband would pay and they would call me. It was like the payment didn’t post instantly. A lot of times they would call both of us when the payment was already made. But other than the billing part, everything else was excellent. I would recommend them.

I had to replace the starter, the six head gasket, and some hoses on my Nissan Armada. The repair company filed a claim to Omega and I was satisfied overall with the process, although they didn’t pay for everything. I would have liked them to pay for all of the claims because they didn’t cover all of them. Other than that, I'm happy with Omega so far.

I have a Dodge RAM 1500 that I have a coverage with Omega Auto Care. I had an issue with the power window module and the dealership filed a claim to Omega. Everything went well and smooth. It's good to have Omega. It's good for coverage and I would recommend them.

I filed a claim for my water pump to Omega and the process went all right. My experience with Omega has been pretty good and everything has been very well.

My 2011 Honda Accord V6 is covered with Omega and I've had repairs on it, one was for the catalytic converter and the other had to do with the undercarriage. The dealership handled the filing of the claims and I was satisfied with the claims process. It all went pretty smooth. If others were looking for a warranty, I would recommend Omega.

The original warranty on my vehicle had run out so I purchased a warranty from Omega. I had an issue with my alternator and filing a claim went pretty smooth. I filed the claim over the phone and it was treated fairly. It was a good transaction with the auto mechanic and Omega. I’m satisfied with my coverage and I would highly recommend Omega. I might be getting another vehicle and I’m gonna be calling them to get a warranty on that as well.

Omega Auto Care was there when I needed them. The factory coverage was off of my vehicle. I looked around and checked Omega out through the BBB. And they were one of the best ones I saw. I purchased the plan four years ago and paid it off a couple of years ago. And it has been good for the price. Plus, I had no difficulties whatsoever with their claim process. I called and they hooked me up. I knew I was gonna have some out-of-pocket expenses, but for the most part, they did their part and took care of everything. I’d recommend Omega.

My car wasn’t starting or turning over, and I thought the issue was the battery. I brought it to the dealership and they took care of filing the claim with Omega for me and the car was checked. The coverage provided through Omega was good as well as all the services. The alternator was replaced and the car is running fine now with no more problems.

I had a leak in the hydraulics of the struts of a BMW covered by Omega Auto Care. The repair and claim process was really easy. And I was impressed with how easy it was. I took the vehicle into the BMW repair shop and gave them the Omega information. They contacted Omega and filed the claim. Then I paid the $100 deposit, which was in every claim, and that was pretty much it. I'm very satisfied with the overall process. Depending on the situation, I would recommend Omega. It depends on the person and the car, but I think it's probably not worth it with vehicles that have lower repair costs.

I have a Hyundai Santa Fe covered with Omega Auto Care. I filed a claim over the phone for the transmission and the experience was really good and very easy. The person that answered the call was very helpful with the questions that I had. At first, I didn't know exactly who was gonna handle the claim if I had to start a claim or the people on the dealer where I took my car. And then, I wasn’t having any response from the dealer at that time because they were waiting for the estimate from Omega. They didn't want to give me any information, so I had to call several times to Omega and find out.

I purchased a Warranty from Omegaautocare.com for my Dodge Charger. Two weeks ago I had to put it in the shop at Freedom Dodge Chrysler Jeep Ram by Ed Morse in Duncanville. The warranty I purchased, which I pay monthly, states in the policy the parts I need covered would be covered. They are not honoring the policy. Freedom Chrysler Dodge Jeep has taken my motor apart and will not put it back together due to Omega Auto Warranty not covering my parts which needs to be replaced. They informed me I would have to have the vehicle towed from their shop with the engine dismantled.

When my husband died a year and a half ago, I was having some struggles and Omega helped me out. They placed some payments out for me. However, when they told me I had a bunch of payments left, I didn’t think that was correct. I would like to have a lower payment, but then that would be something I would have to check into because I don't know how many payments I have left. Other than that, I've only utilized Omega once and they did great.

I used Omega Auto Care one time when my AC blower motor went out and they were good. They paid half of the cost. Although I couldn't get a hold of the rep during the weekend, the experience I had was fine.

I've been dealing with Omega for at least 15 years, and so far, they've served me well. They usually take care of things, like with my 2005 that needed fuel pump repair. I got it in, got it fixed, and then got it back after about five days. The claims process was good and, overall, I'm satisfied with my experience with them. I also have my 2018 Ford pickup covered through them.

I have a 2012 Dodge Journey covered with Omega Auto Care. Its belt had to be replaced and it was a pretty smooth process. I went to the dealer, I gave them my car and they called a claim adjuster, and they talked them through what they had to do and what was wrong with it and found out that was covered under the warranty. I will very highly recommend Omega because they do exactly what they say they are gonna do. I'm very satisfied with them and they took good care of me.

I had a Ford F-150 which had an extended coverage with Omega. I filed a claim with them for the drive shaft and was satisfied with the claims process. Everything was fine.

When I got my steering power rack fixed, I went to my Honda dealership and they replaced it. At first the process was difficult, but as soon as I was able to figure it out, it seemed easier. I had to call several times and make sure things were done right. Still, I've had a good experience with Omega overall and I would recommend it.

I went into the dealership to have the windshield switch replaced on my '09 Dodge Journey and the claim process with Omega Auto Care was fine. I scheduled an appointment and the dealership found out what the issue was. The only downside about it is that they keep the vehicle a little longer than I expect. For this claim, they had it for two weeks. Also, I think I've paid more money doing things that the warranty doesn't cover than actually using the warranty so I'm at a catch-22 right now. But I like it for the major things that could go wrong, like with the AC system or the engine. The only downfall is you never know when that would happen.

When I purchased a warranty from Omega, the guy I was working with told me that I would only pay $100 and Omega could cover the full amount with whatever is going on with the car. When there was a problem with the spark plug of my car, the dealership that I dealt with said that normally, warranties don't cover spark plug service. Then they gave me three different diagnostics since they didn't know exactly what was wrong with my car. My car is not covered under the GMC because Omega's rep told me that it should be still covered under their warranty, but it’s five years old now. I still haven't got 34,000 miles, and Omega won’t cover it.

I had an issue with the headlight connector of my 1500 Dodge Ram recently. There was a short somewhere and although I replaced the light, there was something going on. My computer wasn't telling me that it was going either so it was weird. I submitted a claim with Omega Auto Care and it was an easy process. The issue was then fixed. All in all, the experience was awesome. I drive my truck a lot so having the coverage helps.

I bought the Omega Powertrain Enhanced contract on Sept 17, 2015. Recently I carried my 2005 Ford F350 in for service. Fuel Injection Control Module is bad and needs replaced. Omega says that it is not covered. Contract states fuel sending unit and fuel pressure regulator are covered which is what this unit does. Since it is not listed in covered parts however, they refuse to pay. The only way to be sure about these contracts is to print out a list of every part on your car and see which ones they cover. That is a ludicrous act to make the average person do to adhere to a contract. They cover it with a "you had 30 days to look the contract over."

We don't put very many miles on the vehicle, so we need an extended warranty for the years. And it was a very good experience with Omega Auto Care. When I had an electrical issue with the 2011 Dodge Grand Caravan, it was easy to get it covered. I'm very satisfied, overall, with the process.

I had a repair issue with the control arm and although the repair facility wanted to get everything going, they couldn't start until they got ahold of Omega to approve all of the rates and that took them a while. I would have liked it to be a little more timely. Also, I didn't realize that there was only a certain labor rate that was covered. The repair facility told me that my coverage only pretty much covers what a small mom-and-pop would charge for an hourly rate, not what the dealership would charge.

I have a 2011 Hyundai Sonata and it's covered by Omega. One time, the brakes were bad and they were grinding so I had to get it towed to the nearest shop. Everything went through Omega and I just had to pay the $100 deductible. The only issue I had was, I had to rent a car and I had to send in my paperwork for rental reimbursement. But I only received $30 back and not the full amount. Still, for the most part of my experience, it was good and I was satisfied with their process.

I needed a extended warranty on the car and with Omega's reputation, I thought they would be the best fit. I had to get a repair done on the car recently. There was a little noise on the front so it was checked out and the repair guy showed me what it was. I told him not to do anything yet because I wanted to know if it was covered in my extended warranty. The repair guy told me he'd made the call because he deals with extended warranty people. A few days later, he called me up and said it's all approved and that it could be done. Things were pretty much hassle free except for the time when Omega would only give the replacement type of an original manufacturer equipment because it wasn't covered. Other than that, I feel I could trust Omega if ever I would have a problem with the car.

I have a Nissan Rogue covered with Omega Auto Care and I didn’t have any problems my first time using the service. The Omega rep spoke with the service department guy. It took me 20 minutes to half an hour to get my car into the shop, while the repair took a couple of hours. I dropped the car off and I came back as I got off from work. As soon as I called to let Omega know that I needed work done on my car, the process went smoothly. My first time using the service was a good first time. Omega is worth investing in.

My heat went out in my truck and I called then I told him what the problem was and they told me I could take it to the dealership or wherever I do work with long as they was a license and I did that and I took it to the dealer at morning. Was out before late in the afternoon so I was totally satisfied. Keep the good work up.

My Denali is covered with Omega Auto Care. When I had an issue for its fuel pump, I took the vehicle to the dealership and they helped handle the claim for me. Everything went according to plan and the coverage was awesome. My experience with Omega was wonderful and I would definitely invite anybody to go with them.

I have a Mazda 6 that is covered with Omega and when I filed a claim with them for the thermostat, the claim process was good. The service advisor did it all and the thermostat took one day to be fixed. A rep from Omega called me to discuss that the thermostat was covered. I have coverage with Omega for a few months now and I'm very satisfied with the claim.

When my battery was messing up, I went to the dealership to let them know what was going on with my car, and I showed them my policy from Omega. They called the claims office, and then within a day or two, they told me that it was covered under my warranty. The process was pretty smooth and it really didn’t involved me other than a claims person talking to the the dealership. What I needed fixed, Omega covers, so it’s pretty good for me.

I took my Hyundai Elantra 2012 to the Hyundai agency at Coconut Creek, Florida for a new condenser for the air conditioner. I took the policy to them. They then contacted Omega Auto Care and filed the claim for me. Omega Auto Care honored the claim and everything went fine.

I got a letter from Omega in the mail and I called them, and it sounded good. I've had them cover my 2015 Journey for about six months now. It's been very easy to file claims. All I had to do was take the car in and I didn’t have to do anything. Talking to their reps has been a very good experience too when I can get them on the phone. But sometimes, they send me to the wrong person or the call gets dropped. Other than that, everything has been wonderful.

When the oil pressure light kept coming on due to low oil pressure, I brought my car in to Ford and they took care of the rest, including calling Omega. I then paid a minimal amount, and it was well-worth it.

My Chevy was losing power and when I took it in the dealership, Omega had the wrong VIN number in the wrong truck. I don’t know how that happened with Omega. No one followed through with me after I bought the policy. So, I’d been paying on a warranty that I really hadn’t been able to use, and no one told me otherwise. I had to get a copy of my title of the truck over to Omega before they could even attempt to fix my truck. My truck was down for about 10 days when it was only a 1-day repair. I was a little frustrated about that. I can look aside from that, but they didn’t cover any labor. They only covered the injector, and I had to pay like $1,900 out of pocket. I did not understand why they wouldn’t cover it.

When all the lights came on the dash of my 2013 Hyundai Santa Fe, I got it checked and the shop called Omega Auto Care for us. I paid the $100 deductible, and I’m very happy with Omega.

I had an issue with my AC blower and I took my 20313 Tucson Hyundai to the dealership. They diagnosed what was wrong with it and called Omega, who told them to go ahead and do it. Although I had a copay on it, the claim went smoothly. I’m perfectly satisfied with Omega.

I got my 2012 Mercedes-Benz AMG CLS covered with Omega Auto Care. When I file the claim for my starter, I did it over the phone and the rep I dealt with was very helpful. The claim process was very easy and Omega's reps dealt with the auto place personally. They were very respectful and responsible. The auto place took a couple of days to fix the car. Everything was smooth and on-time. Overall, I had an excellent experience with Omega.