Nissan PathfinderConsumerAffairs Unaccredited Brand
First, I will say that I was probably one of Nissan's biggest fans! This is my 5th Nissan (all purchased new): Altima, Maxima, Pathfinder, Versa and now the 2013 Pathfinder Platinum. The high quality and manufacturing of my previous Nissan vehicles was something I greatly appreciated. However, the purchase of my platinum Pathfinder has consisted of one disappointment after another... Nothing which was covered under Nissan's warranty or the additional "bumper to bumper" warranty sold to us by the dealership (now, which has since changed ownership).
My current ongoing challenge: both of my visors are broken. We were told 2 years ago they aren't covered and will be over $200 for the replacement hinge part alone+ labor (x 2 visors). I have read reviews that people are replacing these, only to have it happen again. So, we are not putting out the $500+ to replace them. I deal with the falling visor as I drive and still search for a way to "rig" it myself for safety purposes.
We have already replaced the driver's door handle which broke off, front wheel bearing (which was finally diagnosed by a small private shop after extremely loud road noise and buying new tires and having it checked by 4 auto shops). The rear bumper sensor is faulty resulting in backing into something, problems with transmission shifting (but haven't had to replace yet), severe hood vibration on the expressway (purchased and installed a hood air deflector which helps slightly). The list really goes on and on.
This was my dream car. We purchased a 40K car, buying into Nissan's quality and reliability. We purchased brand new to avoid constant repair costs and the inconvenience of running back and forth to the shop. This adds additional challenges, as it leaves our family without 1 car, while repairs are made. Additionally, the gas mileage is nowhere close to what Nissan claimed. Sadly, at this rate for repairs, frustration and disappointment... This will be my last Nissan purchase. The poor workmanship with multiple parts breaking has been disappointing enough, but the additional cost of repairs and lack of responsibility of Nissan (and the dealership) has cost them the good and loyal customers in our family. I understand there is a learning curve with new car models, but the cost penalties for the manufacturing defects should not be passed on to the consumer.
My 2015 Pathfinder with 31,000 miles does not have a clear backup camera especially at night. I have had it into the dealership on 3 different occasion. On its last visit to the dealership, they replaced the camera and the screen. Made some difference but still not as clear as my wife's 2017 Kia Sportage, my son's 2015 Nissan Rogue, or my daughter's 2017 RAV4. Anyone else have this problem???
I along with many other Nissan owners are having issues with door handles breaking very easily and Sun shades drooping down. I believe it is in the company's best interest to address these issues with its vehicle or face a sharp drop in the sales of these particular vehicles. I have these issues with my Pathfinder and was disappointed to find out how common it is and the company has failed to address them, especially since the visor could be a hazard should it complete fall open unexpectedly while you're driving and could cause an accident. I for one will be seeking out another brand when I am ready to purchase another vehicle.
I bought my 2013 Pathfinder brand new Sept 13. Only a few month later I started having electrical issues with batteries. Key fobs needed changed three times. Batteries twice from corrosion! A few months ago around 30000 miles my mechanic said my oil was gunning up and that shouldn't be happening so soon. Then it started smoking blue and black smoke from exhaust. Took it to mechanic. He said it's my motor and it was under warranty.
Now it's in the shop torn apart waiting for Nissan to say if they will pay. They told my husband our carbon receipts from a small business wasn't good enough! That's where I always go, so they called. He said, "Yes we did all the maintenance." Not good enough!!! Are you kidding me. You don't want to pay because I support small business. When it has been serviced regularly I have had so many problems I can't count. Now I have to pay 15k for a motor. It's not even 42k miles on it! I owe less. I will fight this even if I have to get a lawyer!!
I have had this car for a year. Purchased it with almost 37K miles on it. So far it has completely shut down on me twice saying the key could not be located and it dies. I needed to get a jump in order to restart the car with the same key in my purse. Now I need a Radiator fan assembly replaced on a 4 year old car. I have called several shops and they all said there has to be a recall. That car is too new to need this. Tell me about it. Just waiting on a few rebates toward the end of the year and this car is GONE! I will NEVER purchase a Nissan again! EVER.
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I have a 2006 Nissan Pathfinder, I had to replace the transmission & radiator a couple of years ago. Then I did some research and noticed there were several like me as well, I contact Nissan Manuf. several times by phone and email, but they told me my vehicle was past the mileage for them to take care of the expense, and also stated that they mailed a letter to me which that's not true. I heard others say the same thing as well that they never received a letter. I paid almost $4000.00 for a transmission. I don't think that's right. I will NEVER purchase another Nissan. it's sad the way they treat their customers.
After the radiator failure, contaminating the transmission, Nissan offers no assistance to the owners if the car is over 10 yrs or 100,000 miles. Leaving us with a bill over $7,000... After owning 2 nissans, this is how they take care of you... Look online and see the hundreds of car owners in the same situation... I am never buying another nissan again...
I bought my Nissan Pathfinder no more than two years ago. We take really good care of our car inside and outside… doing the regular maintenance etc. We brought it to the Nissan because our mechanic when he did the oil change notice the oil look burn... and smoke was coming out of the exhaust. Because the car is still under warranty we brought it to the Nissan in Brandon FL to have it repair but it got denied because of maintenance concerns? We have been doing regular service in the car like we are suppose to. And is not normal that a almost brand new car and well take care of is giving us engine issues? And on top of that get denial for repair even though we have warranty on it???
I bought a 2016 Nissan Pathfinder last August and the car starter in the car was factory installed and it does not heat up or defrost the windows in the winter or cool it off in the summer. It's been in the shop 4-5 times and they tell me it only starts the car to get the juices flowing, once you start the car manually the blower turns on. Was never informed of this when I bought the car and I can't go anywhere else to have a car starter put in because it's still under warranty. I don't even have 7500 miles on my car. I am very unhappy with this. Will never buy another Nissan product again because they don't want to be held accountable to fix this problem.
A screw made its way from the intake manifold into cylinder #2 in a 2002 3.5 l Nissan engine, eventually killing it. This has apparently happened in other 2002 Pathfinder engines. I reported it to Nissan. Their response, “The car is too old. We cannot do anything about it.” I did have 160,000 miles on the engine when this happened. Please, warn other consumers about this issue. Thank you!
2013-2015 Pathfinder Sun Visors - Just yet another very disappointed Nissan customer who is dealing with the hundreds of dollars of out-of-warranty repair costs on the terrible Sun visors that should have been recalled as soon as they came out. This is now my third Sun visor in 75k miles. When they break, they no longer stay in the upright position and hang directly in your field of view. If you're a taller individual, they block nearly all visibility of the road. You can't sit on this any longer Nissan!! Recall these and replace with a permanent fix! The next steps are going to be class-action lawsuits against you, or worse, someone is going to get seriously injured as a result of this defect.
I am very disappointed about the way my car is operating. My sales experience at East Nissan in Charlotte, NC was great. My sales representative, Ronald **, made sure I had an excellent purchasing experience. It's the car itself. First it was a headlight. Got it fixed. A few weeks later, the other one. Meanwhile... I had been questioning my park lights working and had been assured by service staff that they were indeed working. They lied. My lights were not working. After numerous recalls, and parts not available to repair, I went in for a simple oil change and was told that I needed $1500 (rotors and brakes) worth of work done to my car. Now... I purchased my car in 2013, straight off the showroom floor... I was in love. That love soon dissolved because it was always one thing after another. So... I paid to have the $1500 worth of work done...
Since then, my car has not run properly to me. My wheels squeak, the front right tire feels like I am running over something constantly, the door seals keep coming off and one has a hole in it. When I put my car in gear, it sometimes stuck and I have to stay in place before it will move as directed. Sun visors... Oh yeah, they had to be replaced because they began to just fall anytime they wanted to while I was driving... Nissan did replace but they wanted me to pay initially... I refused. I have grown to dislike my car quite a bit. I also considered trading my Pathfinder... At the dealership I was told my car was upside down... but the bank had just told me that I had plenty of equity and worth in my vehicle now... I'm really confused and even more upset. You have hurt my feelings tremendously Nissan.
My 2008 Nissan Pathfinder has been having heating issues for about 2 years and no one could figure out why. Turns out there was slow leak in the radiator. Once my mechanic found the leak, we changed the radiator, hoses, etc. $1100 worth of work. My mechanic said he had to flush the transmission 3 times to get the coolant out but he was still not sure if the transmission would make it or not. Needless to say, 2 days later my car stopped working at a stoplight. It just would not move. Now I need a new transmission.
I just assumed I had the worst luck in the world but when my mechanic said he was having a hard time finding a used transmission I was like, "Wait a minute?? Out of all the Pathfinders out there, none of them got totaled and still had a good transmission in it??" I started to do some research and found out about the lawsuit and that thousands of other people have been in my exact situation. I never received a letter and at this time am 13,000 miles over the extended warranty they issued to all Nissans between years 2005-2010. How am I supposed to know about any of this without my car dealer notifying me?
I bought the car from Nissan, they have my information and I can prove the problem started within warranty. I have spoke with several people from Nissan North America to no avail. Not even a little compassion was given. Just a "Nope, can't help you." So I spent well over $30,000 for a car that only lasted a little over 100,000 miles. That not only seems outrageous but the fact that over 380,000 other Nissans had the same, exact issue and all they were made to do was extend our warranty makes me furious. Even if this would have happened in warranty I would still be liable for at least half the cost.
Since when did this county start letting big companies take advantage of the little people? Not only did they try to deny and cover it up, but when they were found out, they received a slap on the wrist. My local Nissan dealer was no better so I will never buy a Nissan or anything affiliated with Nissan ever again and warn everyone I know not to either. I still owe on my car so I will be spending another 6 grand at least to get it back into working order so I do not lose me any more money than I already have.
Bought '13 Pathfinder in 2015 with 30k miles. Within 3 days had it taken to Nissan for jumping/lurching and airbag light on passenger side. They did a software update to the transmission and did nothing about the light as it was intermittent. Everything is good until 88k miles. Had oil changed and mechanic (close family friend) said oil looked extremely bad which didn't make sense as he was the person who had changed our oil every 4-5k miles.
Took it to shop as it started smoking and was told it would need a new engine as the piston rings had gone bad and repair cost more than replacement. Ok no worries. I thought it stinks but that's what warranties are for. Well we got the car back and 3 days later the check engine light comes back on and now my brakes are failing. As well as needing a new alternator, new drivers side sunvisor, now I get a recall notice. Take it to Nissan again to be told I need a new transmission due to the recall. Now, luckily this has all been covered under warranty for me, but this does not seem to be the case for most people.
I have owned four other Nissans this being my fifth, and they were all great cars. It saddens me deeply to see a company this large using their collective size and clout to treat their customers this way. The 2013-2014 Nissan Pathfinders should have all been taken off the road by now due to the many safety and mechanical issues they have. I cannot see myself purchasing another Nissan after the reliability of this vehicle. I, like many others, pay well over 500$ a month for our cars and can't afford to keep fixing it when my warranty does run out. If you are considering purchasing a Nissan, I would advise to buy brand new and purchase the most comprehensive warranty you can get as you will need it. If not you will be left waiting for countless hours at dealerships and shops for your vehicle. Again, I am a die hard Nissan fan here but am afraid I will have to consider purchasing a different brand as soon as I am able.
2017 Pathfinder - Seat warmer has melted the back of my coat made of manmade leather materials. Heater set toward the floor to warm my feet melted the entire right side of my right boot also made of manmade leather material. Both items I have had for several years and worn with previous vehicles during the winter while using a heated seat and heater. I am aghast and warn every woman before considering her winter wardrobe when driving this vehicle.
I bought my vehicle 2 1/2 years with 23000 miles on it as a program car from the dealership thinking I was getting a great deal. Two weeks ago I go to start my 2014 Pathfinder and the screen pops up Infinity. I'm like okay that's weird. I drive down the road and turn on my heat and it is at full blast at 90 degrees and you can't turn it down. The knobs just stopped working... so this now means I have no air conditioning!!!
Took it to my local dealership, they have never seen this, past the 36,000 mile warranty so now I have to pay for it!! Not to mention my driver side visor broke and snapped on the inside and had to buy a clamp to hold it up so I can see to drive... Complained to Nissan and they say none of this is a recall and it's past my warranty. I am just ** out of luck!! I will never buy from Nissan again and will complain to everyone I can!!! I am a single mom working two jobs to have a nice car and home for my boys and then this happens. Had a 15 year Ford Explorer that I traded in and wished I had just kept it now!!
I received a recall from Nissan dealership. I am having this problem with my car since long time. I have visited Teddy Nissan at the Bronx in December 2016 two time and had my car problem to be fixed but it was never fixed. As per Teddy Nissan they can't find any problems but when I drive my car it shakes/ lurches. I also have called the Main Nissan customer service office and made complains of the problems that I am having and no one seems to help me. The lady who is handling my case at Nissan customer service in the main office her name is Anisa and my case number#**. Finally I took my car to Nissan of Yorktown heights on January 7th, 2017 and I got my car back on January 11, 2016. I was told by Joseph (mechanic) that they don't find any issue but I should drive my car about 100 miles more and see if the problem still appear I should bring it back to them.
I still have the same problems and it's getting worse day by day. After third visit to two different Nissan Dealership (Teddy Nissan and Yorktown Nissan) I have requested Anisa to email me a copy of the recent update from their file and she refused to provide me any information. Also I was told by Ms. ** from Nissan customer service that even if my car miles goes over the guaranteed miles they (Nissan) will still fix my car because I have been going back and forth to them with the same issue several times and it's still not fixed. January 12, 2017 my fourth visit to Nissan at Yorktown, Mr. Joseph drove my car and experienced the same problem (Transmission Problem) that I am facing but Nissan telling me there is no problem as per their computer.
I am looking forward to have Nissan to fix the problem that I am having on my car. Every mechanic I take my car to, they tell me it is a problem with the car's transmission but the Nissan tells me they can't find any issue. I am getting the runaround and not being able to work. It would be very appreciated if my car gets fixed soon. Otherwise I am never going purchase any merchandise from Nissan or never going to recommend to my friends and family to ever purchase any of Nissan merchandise. I am not happy with the types of service I am getting from Nissan.
My 2010 Pathfinder has had issues since purchased brand new. Windows don't roll up and down properly, one of the back seats has never folded up, Bluetooth has never worked properly, steering has always vibrated, Horn doesn't work and the list goes on and on and on. Dealership always seems to cause more problems but never fixes anything. I will never, ever even consider purchasing another Nissan of any type.
Bluetooth starting malfunctioning so brought the 2010 Pathfinder with 65k miles to 2 Nissan dealerships who could not identify correction needed. Now, all buttons on the left do not work and Nissan still cannot figure out how to fix this. Also, the steering column is locking. Prevented the car from starting even with the key fob. Vehicle is now over warranty and Customer Affairs will not do anything to assist. Anyone else having these problems?
Believing it was the more sustainable thing to do, I took care of my Pathfinder and was prepared to drive it another 50,000 to 100,000 miles. It currently has 116,000 miles on it. Unfortunately, the fact that I just had to put $5,000 into the car for the intermix issue and another $1,000 for a new fuel pump is unbelievable. Not so much the fuel pump, but the radiator and transmission issue were a known problem to Nissan and to my dealer. So every time I went to the dealership, there was an opportunity to save me that money, but they said nothing. Even in 2012, when the class action suit was settled, and my car had 70,000 miles on it, I was not told anything about this. I am disgusted by the fact that Nissan has been allowed to get away with a.) knowing this was a huge design flaw and failure, and b.) not taking care of its customers. Loyal customers who will never buy another Nissan.
My Pathfinder is currently at the dealership awaiting replacement of the transmission. We purchased this vehicle in 2015 with only 46,500 miles on it. As I was driving last week I nearly rear ended a car because my Pathfinder wouldn't stop. I called the dealer directly and was told to bring it in immediately, which I did the next day. I was informed that the Transmission had just been replaced at 46,000 miles (basically when I bought it) and here we are at 62,000 miles and I need to replace the transmission again. I had no clue of any Class action lawsuit or any issue with the CVT until I began to dig and research the issues. I thankfully am covered by my warranty and it's being replaced. BUT, how do I continue to own a vehicle with continuous transmission issues?
This is our family vehicle and my kids are transported to daycare and school daily, it truly scares the life out of me knowing something bad can happen. What safety net do I have in the near future should this happen again? I read that Nissan offered repair of the CVT once, but hey this is already the second time. I don't want another Nissan period!!!
I bought my Pathfinder in Nov 2013. Within 2 weeks the transmission started to shake really hard between 20-30 mph. I took the car back to the dealer as it should not be doing that on a brand new car. Nissan told me the diagnostic tests didn't show I have a problem. They couldn't replicate the issue. I explained that didn't make a difference to me as the vehicle shakes. I took the car back to Nissan at least 4 or 5 times and each time they told me there was no issues with my vehicle, they reset the computer and sent me on my way. Now after the warranty is up they say I have a transmission issue. Really! I have had a transmission issue the company seemed to ignore or pretend like it didn't exist since I bought the car. Now they want to devalue a trade in or charge me to fix it. Nissan was fully aware of the transmission problems and sold me that car. I am so disgusted with this company.
Nissan pathfinder 2007 transmission water damage. I bought this suv new. Always have taken it to nissan for service. They never told me that at 85000-90000 miles the transmission gets damaged due to a bad radiator. My car has 90000 and it happened to get damaged by water inside the transmission. They failed to disclose this problem with us. If told we would have changed the radiator. Now that we do research on this matter we find that thousands of pathfinder owners are going through the same problem.
I'm a owner of a 2014 Nissan Pathfinder. This vehicle has major transmission issues. Vehicle shutters and jerks while driving 20 to 30 mph!! This vehicle needs to be recalled to fix this major problem to protect the safety of drivers.
My 2013 Nissan Pathfinder transmission issues started at 8k and after several trips to service department and expert mechanic inspection they finally acknowledged the problem and replaced the transmission. Shortly thereafter, shuddering, stalling and vibrating started again. After several trips. They are replacing the transmission again. Unfortunately, now I'm being told the replacement transmission they installed is also defective and they are now waiting for Nissan to approve another replacement. What 3 year old car with 40k miles needs transmission replaced 3 times. Car has been at dealership service department for two weeks now with no estimate for when it will be completed. Surely, this must qualify for lemon lawsuit/buyback. My 2013 Nissan Pathfinder is the worst car ever. Help.
On 06/16/2016 my wife called me to tell me that our 2006 Nissan Pathfinder vin#** would not go in reverse and lost power. I had our vehicle towed to AAMCO Total Car Care in Arnold, Missouri so they could look at our vehicle. I was told two days later that my transmission had gone out due to a leak from the radiator hose connected to the transmission leaking into the transmission. I was told by a certified mechanic that this is a common problem with the Nissan Pathfinders and that it would be an expensive fix to rebuild the transmission and replace the radiator. I paid 4,5010.70 for this repair on my 2006 Nissan Pathfinder which has only 85,000 miles on it.
Now I would like to know if or why there is no recall on this vehicle for this very costly repair. I have read several reviews on this site and see that this seems to be a common problem with Nissan Pathfinders and I don't see where Nissan is taking any responsibility for this problem. I work too hard and don't have money for repairs like this and Nissan not take responsibility for this design flaw in the Nissan Pathfinder. I will send a copy of this complaint to my attorney, the BBB, my state senator and any other consumer agency willing to listen to this complaint about a common problem with the Nissan Pathfinder.
2,500 miles the transmission failed. Nissan replaced. (Known issue with '13 and '14) 30,000 miles and now it is losing antifreeze. (Wife has '10 Altima that started losing antifreeze at 70,000 appears to be consuming and not leaking)
I advise people to stay away from Nissan. I purchased a brand new Nissan Pathfinder. Little did I know that as I was driving away in what I thought was a vehicle I would own for many many years had defects that would soon cost me over $7000. Nissan knew even before I drove off their dealership lot that there was a problem with coolant leaking into the transmission. They also knew that their experiment with replacing the timing belts with timing chains was doomed to fail. Sure enough thousands of owners, including me, ended up having to fork over $7000 dollars to replace the transmission and the timing chains. A company that knowingly sells defective cars cannot be trusted ever again. Google problems with the 06 Nissan Pathfinder or go to https://www.consumeraffairs.com/automotive/nissan_pathfinder.html
Transmission failed. Pathfinder had 81,000 miles. Still under warranty from class action suit. Nissan would not honor warranty because radiator had been replaced PRIOR to my purchase, unbeknownst to me. Had been in an accident prior to my purchase which was not disclosed by the Nissan dealership I purchased the car from. Told me tough luck. Know it's a mfg. error. Too bad. Nissan does not stand behind their products even if you have warranties. I also had certification on this car that was 1,000 miles over. They didn't care. I did my due diligence with this purchase. They had no recommendation except for me, a disabled senior, to write a $5,000 check and get it replaced myself. My mechanic was appalled as was I. It took 2 months to get this response. This company is unethical and dishonorable. I would never recommend anyone purchase a Nissan.
I went to Nissan to drop off my 2014 Nissan Pathfinder because my car was shaking while driving on the 60-70 mph speed at a stable speed. The first time it went fine. They asked me to stay for 30 minutes to wait for the technician to arrive so that they could do a test drive with me. I couldn't stay because I had to go to work, and they didn't tell ahead of time when I was scheduling my meeting. However, they replace the accelerator fluid for me on that day. I picked up my car the same day in the evening. I got a rental car the first time.
The second time I went there is 2 days after the first service (because of the weekend). The same issue didn't resolve. I made early appointment like the first time. While I was at the service desk, a second service guy came up (the one who helped me the first time). He started screaming at me saying that I should stay there for the technician to come and do a test drive with him. He was saying that there was nothing wrong with my car and I was wasting their money and time because of the rental car they were providing and the service that they were providing. I was so confused because if there weren't anything wrong with my car, how did they fixed something the first time. He was so loud and so angry at me and made me feel like I was doing something wrong.
I agreed to stayed for 30 minutes to wait for the technician to show up and do a test drive. I cried at the waiting area to my husband on the phone and said I would never come back to do the service again because I felt so insulted. Being screamed at in front of 3 other customers and 4 other service guys. 30 minutes later, he came up to me and said that the technician called off that day and sent me to the rental car department. They called later that day and told me that there was nothing wrong with the car and my husband went and pick up my car later on.
My car was and is still doing the same and it got worse. It is shaking while I’m doing any speed limit at a stable speed. It is shaking while I’m making a turn. Yesterday, after starting the car, when I shift to reverse, the car went forward. I shut off the car and started the car again, I put in drive and it went reverse. I shut off the car for a few more minutes and turned it back on, it went normal again. It is still shaking pretty badly while driving.
Me and my husband got this car because of my 6 months' unborn baby. I'm very concern about the safety while driving it nowadays, but i have to get to work every day with this car. I never wanted to go back there for the service because I'm so disappointed at them and I'm not going back there to be screamed at again. My husband doesn't have time in the morning to drop off the car. I am very frustrated at this moment.
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