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Nissan Pathfinder
Overall Satisfaction Rating
1.44/5
  • 5 stars
    7
  • 4 stars
    9
  • 3 stars
    7
  • 2 stars
    40
  • 1 stars
    186
Based on 249 reviews that contain star ratingsSHOW RATING DISTRIBUTION
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    Nissan Pathfinder

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    414 Nissan Pathfinder Consumer Reviews and Complaints

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 1, 2018

    Bought our 2013 Nissan Pathfinder SV in April of 2016 with around 30,000 miles on it. By June of 2016, it needed a transmission replacement. It was still under factory warranty, so initially we weren't concerned. Fast forward to today, August 1, 2018. We have now needed the transmission replaced 4 times - twice in the last 5 months. We rarely tow and never more than its capacity. The dealership even says they see nothing abnormal that would be causing the repeated failures. We've contacted Nissan with our concerns. If we sign an agreement absolving them of all future responsibility with transmission issues. This does not even cover half of the price of a transmission replacement - which we will likely need again within the year.

    When we expressed hesitation to accept that offer and asked them how they can ensure this most recent transmission replacement will resolve the issue when that is what we've been told the same thing the other 3 times, with no resolution they only respond with "This is our final offer regarding this issue." Nissan has zero interest in correcting the problem, they just want to wave a small amount in our faces and make us go away. DO NOT buy from Nissan, they do not care about their customers. They simply want to force customers to sign away their right to sue.

    Nissan's staff have become combative and rude when we express our concerns that there is no guarantee the problem with the transmission is resolved. They also are denying any extension of warranty, despite the fact that they sent us a letter to extend the warranty in March of 2017. If we sign their agreement, it would nullify any previous warranty extensions.

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    Rated with 1 star
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    Verified Reviewer
    Original review: July 24, 2018

    2013 Pathfinder - First and last time we purchase a Nissan. Not a cheap car and we have had 3 major issues with it since it is out of warranty. The latest issue was the air conditioning compressor. An aftermarket part and the repair was still $1100. To top it all, since the repair, the rear a/c does not work if you are on the bluetooth. This seems to be a mystery to everyone at Nissan. What a fiasco. Not worth the trouble. Good experiences with Toyota and Volkswagen. At least the cars had over 100,000 miles on them before we had to do a really expensive repair. We complained to customer service and they are willing to pay for half of the bill but we still don't have a fully functional vehicle. Do yourself a favor and stay away! I am so turned off of the brand that I am disgusted. Next car we'll be going back to Toyota.

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    Rated with 1 star
    Verified Reviewer
    Original review: July 16, 2018

    I have been a Nissan owner since and never had any problems with my cars. I have suggested to other family and friends how owning a Nissan is the best thing they could do. My car (Nissan 2013 SV Pathfinder) is only 5 years old and is falling apart. The engine which was suppose to be recalled has never been. My sun visors and junk and do not function correctly and now my door handles and inoperable. This car is a death trap and I want someone to find out what's going on with this company. I cannot afford to continue payment and the upkeep of it as well. They should be ashamed of what they are turning off the ASSEMBLY LINE. What a mess.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 21, 2018

    When car shopping, I chose the Pathfinder for the sleek look, the 3rd row seating, the backup camera and the red leather seats. It also came with heated seats, which I love! The sunroof is a nice feature that I wasn't looking for but I am happy about now. When comparing it to other midsized SUV'S with 3rd row seating, it just felt right and I still feel that way years later. I have owned my Nissan Pathfinder for 9 years and have had an amazing experience with it. Other than scheduled maintenance, I have not had to replace any parts on it and have had no mechanical issues. I drive across country often and it is a smooth comfortable ride. But I do not like that the back hatch closes harder than most other vehicles. It almost slams shut. Also, I would improve the accessibility to the 3rd row seating and modernize the body style. Other than that, Nissan got it right.

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    Rated with 2 stars
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    Verified Reviewer
    Original review: June 20, 2018

    My Pathfinder LE was a 2007, and at 180,000 KM had the 'known' transmission failure where the transmission line running through the radiator degrades and bleeds coolant into the trans. I had to have the transmission rebuilt at a cost of $6,000. Vehicle ran okay for a while after that, but then began to have cooling system issues.

    I'm giving it 2 stars because for the first 150,000 km it was a decent vehicle. The fact that Nissan knows this is an issue though, and chose to hide it from consumers and never has addressed it with Canadian owners is unacceptable. In my opinion, with the reliability of modern transmissions when properly maintained they should function without issue for 300-400 KM.

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    2 people found this review helpful
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    Rated with 4 stars
    Verified Reviewer
    Original review: June 17, 2018

    We have been happy overall with the Pathfinder. For an SUV it has decent gas mileage, good passenger room, and has been pleasant to drive. It has multiple LATCH systems for easy installation of car seats, comfortable front seats, has ample storage space with the third row folded down, easy maneuverability of the passenger seats. Our family of four, with two in car seats, fits comfortably. We have been a lot more mobile now that we have this car. However third row is very cramped and has little luggage space. It is disappointing to find that using the third row is uncomfortable for passengers, including children. We would have liked to see the LATCH system in the third row as well as the second. Better ventilation for the third row would also be an improvement. Also gas mileage could be better.

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    Rated with 3 stars
    Verified Reviewer
    Original review: June 15, 2018

    I like that it has a built in DVD player that keeps my kids entertained. I also like the built in navigation system, 6 disc CD changer, and 3rd row leather seats. As far as comfort and convenience, I love it. But I don't like that it isn't 4WD. I have had issues with it getting stuck a lot and had to get it fixed already even though I've only had it for a couple months. I also don't like that this specific year model they ran radiator hoses thru transmission, causing the majority of them problems.

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    Rated with 1 star
    Verified Reviewer
    Original review: June 14, 2018

    I have 2013 Nissan Pathfinder with defect visor that would not go back up. This is a safety issue and I called Nissan but to my surprise they are not willing to do anything. Basically don't care about my concerned. Fox Nissan the local dealership did not concerned either and there is a lot of review on internet about the cheap plastic that Nissan used in the sun visor. I think they have been getting away with this and maybe they were paying somebody for the cover up. This is not a good company to buy from and hope I do not have two Nissan product in my household.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 13, 2018

    Enjoyed Nissan Pathfinder for the past 2 years as a daily driver for work and family also with travels along with being military and moving every so often. It drives less than the average person does each month and spends most time under a parking garage. But I like that it has touch start sensor, backup camera. We also got a cold weather package with heated seats and steering wheel. I very much enjoyed it, but I would like more driving modes. Parking assistance would be a great addition on but I know we only have a midline level and not a top of the line level for this make and model of car.

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    Rated with 5 stars
    Verified Reviewer
    Original review: June 12, 2018

    I love Nissan Pathfinder. There is ample room for my eight grandchildren to spread out and not touch each other. It is a great, comfortable car. The gas mileage was a definite plus as was availability. I love the hauling adjustability as well. Overall, my experience has been a very positive. A really fun car to drive and economical as well. I would buy another one.

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    Rated with 1 star
    Verified Reviewer
    Original review: June 4, 2018

    Not only did my fan and transmission need to be replaced on a 2016 Nissan Pathfinder with 27000 miles on it but the sensor broke under the passenger seat. Nissan will not replace it under warranty because they said that it is my fault. First of all the flimsy sensor connection is right under the seat and basically had nothing protecting it. They said something must have gotten under the seat and hit it. There is NO reason a very important sensor should be put under the seat where something can hit it and break it. Obviously there is a design flaw!

    I am now driving around in a vehicle that has no passenger airbag! I am warning everyone I can not to get a Nissan!!! I am going to contact a lawyer and see if there is anything I can do! I am leasing this and I am not up with my lease until Feb 2019! I no longer feel safe and have my children in this vehicle! Shame on Nissan for not covering it under warranty and placing the sensor in such a vulnerable spot!

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    8 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: June 1, 2018

    Paid for repairs on 3 out of the 4 Doors. I have owned a 2013 Nissan Pathfinder for three years. I purchased it certified pre-owned. Since purchasing the vehicle, both the driver’s side and passenger side interior door handles have broken off and been repaired at my expense. Shortly after the second door handle broke, the switch on my passenger side rear door somehow jammed and the switch does not move. It is stuck in the locked position so the door has to be opened from the outside.

    Most recently, I had the molding on the right top of my vehicle pop up due to a broken clip. I took my vehicle to a body shop thinking a clip replacement would not be a significant expense only to find out that Nissan acknowledges the clips break frequently so they quit selling just the clip. It is necessary to purchase a clip that performs the repair on both sides of the roof, you can't just buy one side. So the bottom line here is that Nissan is willing to make money off of consumers as the result of product quality. I ended up paying $425 dollars as a result in lieu of just paying for new clip.

    I reached out to Nissan Consumer affairs to see if they would be willing to at least fix the child lock in good faith. They sent me to the local dealership to have them see if there was anything they could do. What a waste of time. My option was to pay the labor cost to have the pop off the inside of the door to just see if there was a quick fix. When the dealership called corporate to see if they would just absorb the half hour of labor cost, it was denied. Needless to say, I will get rid of my Nissan and never own one again.

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    2 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: May 28, 2018

    I bought a brand new Nissan Pathfinder in 2013 and it had many recalls (which is normal for cars) but I was amazed at how many "normal" things broke in the car. Two door handles broke off (inside of the car) as my kids opened the door!!! And the sun visor on the driver's side (and later the passenger side) broke so it would impair my field of vision and I had to use a clamp to hold it in place. Those three things were NOT paid by Nissan... I had to pay out of my own pocket. I have never had a car that would have normal parts break off like that! Horrible and cheaply made car...

    I am sure Nissan cut corners to make it cheaper and consumers are getting stuck with a low-quality car. I DO NOT recommend this car to anyone. It looks nice but FALLS APART! I am keeping it because it is paid for... I don't plan to buy another Nissan... So disappointing that the company just says the parts are "out of warranty"... I have had many cars and NONE had a door handle or a sun visor break... It is VERY disappointing!

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    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 23, 2018

    I purchased a 2013 Nissan Pathfinder platinum used in 2015, everything under the sun has gone wrong with it. I still owe on it and now they tell me I need an engine for $14,000. Are they out of their minds. It’s not covered under warranty nor recalled. Not sure why when I read at least 60 complaints about the same issues I’m having. And they charged me $100 for each thing they had to diagnosis. I’ve had all my oil changes done on a 4000 basis or when needed, but because I don’t have a warranty on engine or record of service through a rip off place like Jiffy Lube. They don’t want to hear it or help me. So therefore I’m careless, with 4 kids and a single mom.

    I saved my hard earned money to get this car. I always wanted one. Thought I was getting a good deal. Haha guess I was wrong. The door handle broke out of the blue, all my headlights burned out at the same time twice, my hood flew open while I was driving (which is recalled). I would of never known if I didn’t look it up myself! I’m disgusted and will never ever do business with Nissan again or recommend! Something needs to be done! Transmission has jerked for at least a year as well. They say it’s not recalled. I read differently!

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    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: May 9, 2018

    Nissan Pathfinder's seat material is hard to keep clean but newer versions have better material I think. Handles well and good gas mileage for the size of the vehicle. Strange rattle but doesn’t impact performance. Dealer addressed previous issues.

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    Rated with 4 stars
    Verified Reviewer
    Original review: April 29, 2018

    Nissan Pathfinder is a good car and sometimes good in gas. But Nissan dealer in Huntington was not good. I told them from the get go that I needed a 4x4. The salesman trick me with a regular truck. Not happy about that.

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    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 2, 2018

    Live in Chicago and heater output is lacking. When it is really cold I use my Jeep Patriot. Assembly uses cheap clips that come loose. Plus this is not a SUV. Front end under bumper shroud is too low and bottom of radiator is too low with no skid plate. Had front bumper pulled off by snow pile and bottom of cheap plastic radiator damaged by something that was only 4 inches high.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 13, 2017

    First, I will say that I was probably one of Nissan's biggest fans! This is my 5th Nissan (all purchased new): Altima, Maxima, Pathfinder, Versa and now the 2013 Pathfinder Platinum. The high quality and manufacturing of my previous Nissan vehicles was something I greatly appreciated. However, the purchase of my platinum Pathfinder has consisted of one disappointment after another... Nothing which was covered under Nissan's warranty or the additional "bumper to bumper" warranty sold to us by the dealership (now, which has since changed ownership).

    My current ongoing challenge: both of my visors are broken. We were told 2 years ago they aren't covered and will be over $200 for the replacement hinge part alone+ labor (x 2 visors). I have read reviews that people are replacing these, only to have it happen again. So, we are not putting out the $500+ to replace them. I deal with the falling visor as I drive and still search for a way to "rig" it myself for safety purposes.

    We have already replaced the driver's door handle which broke off, front wheel bearing (which was finally diagnosed by a small private shop after extremely loud road noise and buying new tires and having it checked by 4 auto shops). The rear bumper sensor is faulty resulting in backing into something, problems with transmission shifting (but haven't had to replace yet), severe hood vibration on the expressway (purchased and installed a hood air deflector which helps slightly). The list really goes on and on.

    This was my dream car. We purchased a 40K car, buying into Nissan's quality and reliability. We purchased brand new to avoid constant repair costs and the inconvenience of running back and forth to the shop. This adds additional challenges, as it leaves our family without 1 car, while repairs are made. Additionally, the gas mileage is nowhere close to what Nissan claimed. Sadly, at this rate for repairs, frustration and disappointment... This will be my last Nissan purchase. The poor workmanship with multiple parts breaking has been disappointing enough, but the additional cost of repairs and lack of responsibility of Nissan (and the dealership) has cost them the good and loyal customers in our family. I understand there is a learning curve with new car models, but the cost penalties for the manufacturing defects should not be passed on to the consumer.

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    21 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Dec. 12, 2017

    My 2015 Pathfinder with 31,000 miles does not have a clear backup camera especially at night. I have had it into the dealership on 3 different occasion. On its last visit to the dealership, they replaced the camera and the screen. Made some difference but still not as clear as my wife's 2017 Kia Sportage, my son's 2015 Nissan Rogue, or my daughter's 2017 RAV4. Anyone else have this problem???

    8 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Oct. 17, 2017

    I along with many other Nissan owners are having issues with door handles breaking very easily and Sun shades drooping down. I believe it is in the company's best interest to address these issues with its vehicle or face a sharp drop in the sales of these particular vehicles. I have these issues with my Pathfinder and was disappointed to find out how common it is and the company has failed to address them, especially since the visor could be a hazard should it complete fall open unexpectedly while you're driving and could cause an accident. I for one will be seeking out another brand when I am ready to purchase another vehicle.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 6, 2017

    I bought my 2013 Pathfinder brand new Sept 13. Only a few month later I started having electrical issues with batteries. Key fobs needed changed three times. Batteries twice from corrosion! A few months ago around 30000 miles my mechanic said my oil was gunning up and that shouldn't be happening so soon. Then it started smoking blue and black smoke from exhaust. Took it to mechanic. He said it's my motor and it was under warranty.

    Now it's in the shop torn apart waiting for Nissan to say if they will pay. They told my husband our carbon receipts from a small business wasn't good enough! That's where I always go, so they called. He said, "Yes we did all the maintenance." Not good enough!!! Are you kidding me. You don't want to pay because I support small business. When it has been serviced regularly I have had so many problems I can't count. Now I have to pay 15k for a motor. It's not even 42k miles on it! I owe less. I will fight this even if I have to get a lawyer!!

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    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 30, 2017

    I have had this car for a year. Purchased it with almost 37K miles on it. So far it has completely shut down on me twice saying the key could not be located and it dies. I needed to get a jump in order to restart the car with the same key in my purse. Now I need a Radiator fan assembly replaced on a 4 year old car. I have called several shops and they all said there has to be a recall. That car is too new to need this. Tell me about it. Just waiting on a few rebates toward the end of the year and this car is GONE! I will NEVER purchase a Nissan again! EVER.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 27, 2017

    I have a 2006 Nissan Pathfinder, I had to replace the transmission & radiator a couple of years ago. Then I did some research and noticed there were several like me as well, I contact Nissan Manuf. several times by phone and email, but they told me my vehicle was past the mileage for them to take care of the expense, and also stated that they mailed a letter to me which that's not true. I heard others say the same thing as well that they never received a letter. I paid almost $4000.00 for a transmission. I don't think that's right. I will NEVER purchase another Nissan. it's sad the way they treat their customers.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 24, 2017

    After the radiator failure, contaminating the transmission, Nissan offers no assistance to the owners if the car is over 10 yrs or 100,000 miles. Leaving us with a bill over $7,000... After owning 2 nissans, this is how they take care of you... Look online and see the hundreds of car owners in the same situation... I am never buying another nissan again...

    12 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 20, 2017

    I bought my Nissan Pathfinder no more than two years ago. We take really good care of our car inside and outside… doing the regular maintenance etc. We brought it to the Nissan because our mechanic when he did the oil change notice the oil look burn... and smoke was coming out of the exhaust. Because the car is still under warranty we brought it to the Nissan in Brandon FL to have it repair but it got denied because of maintenance concerns? We have been doing regular service in the car like we are suppose to. And is not normal that a almost brand new car and well take care of is giving us engine issues? And on top of that get denial for repair even though we have warranty on it???

    17 people found this review helpful
    Rated with 1 star
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    Verified Reviewer Verified Buyer
    Original review: June 20, 2017

    I bought a 2016 Nissan Pathfinder last August and the car starter in the car was factory installed and it does not heat up or defrost the windows in the winter or cool it off in the summer. It's been in the shop 4-5 times and they tell me it only starts the car to get the juices flowing, once you start the car manually the blower turns on. Was never informed of this when I bought the car and I can't go anywhere else to have a car starter put in because it's still under warranty. I don't even have 7500 miles on my car. I am very unhappy with this. Will never buy another Nissan product again because they don't want to be held accountable to fix this problem.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 31, 2017

    A screw made its way from the intake manifold into cylinder #2 in a 2002 3.5 l Nissan engine, eventually killing it. This has apparently happened in other 2002 Pathfinder engines. I reported it to Nissan. Their response, “The car is too old. We cannot do anything about it.” I did have 160,000 miles on the engine when this happened. Please, warn other consumers about this issue. Thank you!

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 23, 2017

    2013-2015 Pathfinder Sun Visors - Just yet another very disappointed Nissan customer who is dealing with the hundreds of dollars of out-of-warranty repair costs on the terrible Sun visors that should have been recalled as soon as they came out. This is now my third Sun visor in 75k miles. When they break, they no longer stay in the upright position and hang directly in your field of view. If you're a taller individual, they block nearly all visibility of the road. You can't sit on this any longer Nissan!! Recall these and replace with a permanent fix! The next steps are going to be class-action lawsuits against you, or worse, someone is going to get seriously injured as a result of this defect.

    28 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: May 4, 2017

    I am very disappointed about the way my car is operating. My sales experience at East Nissan in Charlotte, NC was great. My sales representative, Ronald **, made sure I had an excellent purchasing experience. It's the car itself. First it was a headlight. Got it fixed. A few weeks later, the other one. Meanwhile... I had been questioning my park lights working and had been assured by service staff that they were indeed working. They lied. My lights were not working. After numerous recalls, and parts not available to repair, I went in for a simple oil change and was told that I needed $1500 (rotors and brakes) worth of work done to my car. Now... I purchased my car in 2013, straight off the showroom floor... I was in love. That love soon dissolved because it was always one thing after another. So... I paid to have the $1500 worth of work done...

    Since then, my car has not run properly to me. My wheels squeak, the front right tire feels like I am running over something constantly, the door seals keep coming off and one has a hole in it. When I put my car in gear, it sometimes stuck and I have to stay in place before it will move as directed. Sun visors... Oh yeah, they had to be replaced because they began to just fall anytime they wanted to while I was driving... Nissan did replace but they wanted me to pay initially... I refused. I have grown to dislike my car quite a bit. I also considered trading my Pathfinder... At the dealership I was told my car was upside down... but the bank had just told me that I had plenty of equity and worth in my vehicle now... I'm really confused and even more upset. You have hurt my feelings tremendously Nissan.

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    11 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: March 16, 2017

    My 2008 Nissan Pathfinder has been having heating issues for about 2 years and no one could figure out why. Turns out there was slow leak in the radiator. Once my mechanic found the leak, we changed the radiator, hoses, etc. $1100 worth of work. My mechanic said he had to flush the transmission 3 times to get the coolant out but he was still not sure if the transmission would make it or not. Needless to say, 2 days later my car stopped working at a stoplight. It just would not move. Now I need a new transmission.

    I just assumed I had the worst luck in the world but when my mechanic said he was having a hard time finding a used transmission I was like, "Wait a minute?? Out of all the Pathfinders out there, none of them got totaled and still had a good transmission in it??" I started to do some research and found out about the lawsuit and that thousands of other people have been in my exact situation. I never received a letter and at this time am 13,000 miles over the extended warranty they issued to all Nissans between years 2005-2010. How am I supposed to know about any of this without my car dealer notifying me?

    I bought the car from Nissan, they have my information and I can prove the problem started within warranty. I have spoke with several people from Nissan North America to no avail. Not even a little compassion was given. Just a "Nope, can't help you." So I spent well over $30,000 for a car that only lasted a little over 100,000 miles. That not only seems outrageous but the fact that over 380,000 other Nissans had the same, exact issue and all they were made to do was extend our warranty makes me furious. Even if this would have happened in warranty I would still be liable for at least half the cost.

    Since when did this county start letting big companies take advantage of the little people? Not only did they try to deny and cover it up, but when they were found out, they received a slap on the wrist. My local Nissan dealer was no better so I will never buy a Nissan or anything affiliated with Nissan ever again and warn everyone I know not to either. I still owe on my car so I will be spending another 6 grand at least to get it back into working order so I do not lose me any more money than I already have.

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    13 people found this review helpful
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