About Nissan Pathfinder
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I have a 2013 Nissan Pathfinder that I have been having MAJOR issues with. The car stopped working in December of 2020 and Nissan deemed that it was a CVT transmission issue which they changed and I had to pay out of pocket for this as it was out of warranty. I am now having the same issue. I have been trying to get to Nissan Consumer affairs to discuss this issue with no luck. I have spent hours on the phone without even getting to speak to a live person. I have sent numerous emails with no response other than them leaving a voicemail saying that they were trying to contact me with a callback number. I called back the phone number given ** and had to leave multiple messages with no success. Eventually got a callback telling me that there is nothing Nissan can do to help me. Terrible company!!!
I took possession of a 2022 Nissan Platinum Pathfinder that I paid cash for on 8/24/21. To date Nissan has not sent the MSO to my dealer so that I can get title in my name. For 9 weeks I've had to park my new car, DMV, my insurance, no one shows ownership. I've also had to get two extensions on my temporary plates from the dealer. I'm further insulted to get the Sirius notices saying my free trial is over when I haven't even been able to drive the car. When I call Nissan they never return my calls. I've called Corporate twice with zero courtesy of a phone call. Customer service is less than able to do a thing for me.
My dealer has tried and tried to work with Nissan to get my MSO. They pass the buck from person to person and don't have a clue who can bring this to a resolve. They have put me in a terrible legal situation liability wise, a car I paid cash for that I cannot drive, and could care less. I've never dealt with a less caring car manufacturer in my entire life. To date, 10/29/21 there is still no resolve, no care to resolve and no end in sight. Awful customer service, awful corporate office, that has no courtesy to return calls, just horrible!
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I own a 2015 Nissan Pathfinder that I have taken excellent care to maintain. I just found out from my trusted mechanic of 20 years that I needed both front wheel bearings and the fan assembly replaced at 46000 miles. The AC fan went bad and is connected to the cooling fan, so this is an expensive repair, not to mention the wheel bearings. Nissan refused to stand by their product. It is my understanding that this faulty fan assembly is also a problem with their Infinity products.
3 year old vehicle (2017 Pathfinder) with just over 60K kms, first time use of A/C this year and not working, rear A/C lines rusted and leaking. $150 diagnostic charge and $1,600 to fix, apparently, according to the dealer, the new vehicle and/or remaining 5 yr warranty will not cover the problem. Disappointed in the customer service and response. Vehicle needed new brakes after only 2 years with premature rusting and wear and was also not covered by warranty, had to maintain a basically brand new vehicle at $1,200 out of pocket.
New tires were needed under 50K, another $1,000 and another premature nightmare. Now these A/C lines are prematurely rusting and leaking with no coverage, to be honest I was expecting more from Nissan including better quality of materials and customer service. It appears that the materials are designed to wear and tear quickly and/or fail right around the warranty period expiry. The rear A/C lines corroding and leaking might actually be a design flaw, it's an issue that appears to frequently occur on more than just this Nissan model but Nissan will of course never admit to that. Why would Nissan worry or care about Freon entering our atmosphere due to their engineering/design??? Why would they ever be responsible or want to fix it??? Pathetic.
I wonder what's next, never thought of Nissan as a lemon but this Pathfinder just keeps on finding new problems. A/C should not fail, rust and require $1,600 of wear and tear maintenance on a 3 years old vehicle driven under normal conditions which is still within the 5 yr warranty period. In this Nissan 'Fail' summary, Nissan and customer service chooses to ignore premature corrosion of the A/C rear lines on the vehicle (a common flaw/issue on multiple Nissan models based on Internet complaints) leaving the owners to pay the bill for with no support from Nissan. Very disappointing,.. 3 year old vehicle with 63k km with premature corrosion issues and no coverage. Poor quality and even poorer customer service. DO YOURSELF A FAVOR - STAY AWAY FROM NISSAN! Never again…
35K miles and already a 02 sensor failed. Bank 1 sensor 2 so stupid located that even the NISSAN folks want more than $1,000 to remove. $1000 bucks to replace a O2 sensor of pure labor costs. It is absolutely insane. What a piece of junk this car is. I will never buy a NISSAN again. NEVER AGAIN.
My wife’s 2017 Pathfinder with less than 35k miles needs new subframe bushings and the driver seat climate control module went out. Nissan refused to cover it as the warranty conveniently expired 2 months ago. I would not call 4K dollars “innovation that excites!” SMH.
In March 2018 I bought used Nissan Pathfinder 2015. At that time this vehicle had 63,000 km on it. I own this vehicle for 1.5 years. During this time total repair costs were $6,280:
- May 2018: $3,500 – replaced AC evaporator. There was only one OEM evaporator in Canada. When it was brought and installed, it turned to be defective. After that another aftermarket AC evaporator was installed instead.
- June 2018: drive belt was replaced again
- September 2018: radiator fan needs to be replaced. Fixing costs were just over $1000.
- August 2019: HVAC block started leaking. Fixing cost is $1,600.
I contacted Nissan in Canada and Japan. Nissan Canada replied that maintenance is key to maintain reliability. Sure, malfunctioned AC evaporator, defective radiator fan, leaking HVAC block – all of them require a lot maintenance. I am not sure why Nissan Canada lies like that. Nissan Japan offered a $100 gas card. Sure, $100 gas is going to help a lot with repair cost of $6,280. I asked Nissan to recognize this vehicle defective, but Nissan refused to do this. So, it means that this is normal Nissan quality. You decide if you are interested in such “quality”.
I also checked how customers are satisfied with Nissan Pathfinder on Consumer Report:2017: 3 out of 5 (when I bought my 2015, it also had higher rating – it decrease over the time)
2016: 2 out of 5
2015: 1 out of 5
2014: 1 out of 5
2013: 2 out of 5
I have a 2013 Nissan Pathfinder platinum and it is garbage. I hate myself for buying it. The features are great, but the quality is abysmal. Starting with the paint, it has never been damaged and I have 3 spots on doors where it is rusting out from under the paint mid panels. The paint guy said they over welded the stuff on the inside of the door and caused the metal to fail. I have replaced both visors because the hinge broke (please note dealership wanted $350 per). I have had to replace all of the door handles (all broke). The motor of the back hatch stopped working, the engine cooling fan bearing went bad. The driver's side seat motor went bad, the second row seat track stripped out of the floor. There is a mystery rattle from all doors (I have taken then apart and re sealed all the wires but it's still in one). All plastic covers fall off (everything) so I just glued them on.
The driver's seat leather is cracking and the dome light in the back just stopped working (I am emotionally broken and haven't fixed it yet). Oh and for some reason the antenna kept disappearing. I kept buying the Nissan ones to replace it, but finally bought some weird one and it has stayed on ever since. I hate it, but still owe about what it is worth so have to keep it another year. Now it has started this weird thing where the overdrive turns off an on randomly (no I am not hitting the button) and then when you press the gas peddle it does not go, you have to take your foot off for a few and then press it again and it will work.
The Nissan Pathfinder has a tinny feel about it. A North American family can outgrow it in no time at all. It was not intended to be driven north of the 49th parallel. The heating system in the back is inadequate the third row seating has no heat at all. Overpriced oversized 5 seater. The third row seating is trunk space. The all-wheel-drive system started acting up the third year of ownership. Will never buy another one.
2017 Pathfinder needs new engine. I purchased a used Pathfinder which at 50K miles started having problems. Had to replace the radiator fan. It started puffing smoke at startup and the check engine light came on. The dealer service department says that it needs a replacement engine. The powertrain warranty is not being honored because according to them there appears to be a lack of proper maintenance by the prior owner. Unfortunately Carvana could not provide me with the maintenance records which are required before Nissan will honor the powertrain warranty. It looks like I have to pay over 10K dollars for a new engine.
Nissan Pathfinder Company Information
- Company Name:
- Nissan Pathfinder
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