Ford Explorer

Ford Explorer

 3.6/5 (1459 reviews)

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Overall Rating3.6 out of 5
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About Ford Explorer

The Ford Explorer has been a popular SUV since it debuted in 1991. Read more Ford reviews to learn about other models.

Ford Explorer Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Nov. 3, 2021

I have a Ford Explorer Sport that has only 35K miles and I've had the sensors in my transmission go out twice; once at 12K miles and another time at 24K miles. When it goes out the vehicle just stops and lucky I was not on a freeway. Now at 35K miles there is something loose in my steering. I've tried to schedule appointments at 3 local Ford dealerships to get it in since it's still under extended warranty. All of them told me it would be a week to 2 weeks before they can look at it and I would have to leave it out there on their parking lot until they have time to look at it. As soon as I get this corrected I will trade this in and never buy another Ford as service in my area is very bad.

2 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: July 12, 2021

Up until this week I have leased two Ford Explorers both a Sport and Platinum. My brother has also leased two Sport Explorers. In almost 6 years having Ford Explorers my brother and I combined have gone through 2 engine replacements, 3 blown turbos, electrical transmission problems, blown catalytic converter, and AC issues. In addition, I have a friend who owned a Explorer and he went through 2 timing chain replacements in 3 years. Then he turned his in that Explorer to get a new Explorer and now has a slew of technology related issues on his new one.

Overall, it doesn't seem like Ford is building a quality vehicle. Furthermore, they never have courtesy vehicles when your car is getting repaired, they will pay for a rental but only if you can rent a Ford model vehicle which is like finding a blue Rhino. For the rental you have to find it, the dealership doesn't really care to get involved. Based on my experience, my brothers, and my friends, I would not recommend a Ford Explorer. Hopefully, Ford can fix their issues and start producing quality Explorer's again in the future.

4 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: March 18, 2021

    My 2020 Ford Explorer has been in the shop now for 7 months and no end in sight. Ford has shipped the incorrect part to fix my car 3 times. They refuse to give me a rental car or a lease buyout. In addition my car is leased and Ford tells me I need to keep making payments. I also explained this is severely affecting me financially, but Ford Motor company does not care. If you buy a Ford and need it repaired from an accident, buyer be aware you may not get your car back for over half a year!

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 15, 2020

    Recently I had an issue with the rubber gasket underneath the front windshield pillar molding. The gasket came loose and then tore and broke. When I searched for a replacement I discovered that side windshield pillar molding failures on the Ford Explorer are common and that Ford has not issued a recall. Further investigation indicated the cost for ford to replace the part may be over $900. How can ford in good faith charge owners for a design defect? Very disappointed that this was not disclosed when purchasing my vehicle since this was reported as early as 2013 (and maybe earlier models).

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 13, 2020

    I have had my Ford Explorer for three years with 50,000 miles on it it’s a 2017 sport we paid $60,000 for it. Every single piece of my trim on the car is popping off and when I reported it to the dealership they told me to call Ford service and as I did that they said that they would only pay $155 of my $750 bill to replace the trim on the front of my car because a piece flew off when I was driving. Then when I wanted to escalate it and speak to a supervisor a supervisor called me back the next day and said she would pay $500. Then the following day another supervisor called and said that was a mistake.

    I escalated to talk to somebody else and that supervisor told me "too bad we made a mistake - you either take the $155 or you take nothing." Ford really disappointed me. My car is only three years old and yes I’m over the 36,000 miles but they should back their product. I have had seven recalls on my car and I’ve now had to buy double-sided tape to fix the other trim. And the trim for the windshield we’re buying the pieces online. I’m gonna watch a YouTube video to fix it and it’s only gonna cost us $100. Thank you Ford for not backing up on your product yet more than my recalls was for trim so I guess only some trim is recalled but not all.

    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Dec. 22, 2019

    I love the 2018 Ford Explorer. It's great in poor weather. The only negative I can really say is the blind spots when attempting to get into oncoming traffic or backing up. The camera is helpful but doesn't provide the information right away.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 21, 2019

    The Ford Explorer has to be the best vehicle I've ever owned. This is my third one and no regrets whatsoever. Ford continues to offer safe, affordable, and comfortable vehicles. The Explorer is excellent in snow and ice. Where I live, most roads in the winter are covered with one and/or the other, but no worries with the Explorer. If you have to take a long trip, it is so almost drives by itself. I hate long trips, but find I am at my destination in no time! I would highly recommend an Explorer! There is a reason why our State Troopers in Maine drive them!

    10 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Dec. 20, 2019

    I had previously owned 1995 Explorer. Had major transmission problems. Ford reimbursed small amount for the repairs. Unfortunately the second Explorer now owns. With same problems. No responses from Ford.

    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Dec. 19, 2019

    The explorer is very comfortable and easy to drive. The gas mileage for a combination of city and travel is over 23 miles per gallon. The seats are very comfortable. The heated steering wheel is great. I recommend the Explorer.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Dec. 18, 2019

    Great looking vehicle. Workmanship not up to Japanese or German cars. A little under powered. 4WD not great. Front seat very good. Good interior room.Visibility good. Brakes excellent. No garage door opener included.

    5 people found this review helpful
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    Ford Explorer Company Information

    Company Name:
    Ford Explorer