Ford Explorer Reviews

I purchased two New Fords. One from Kentucky that turned out to be 5-star excellent Truck. The Tremor explorer from Chicago has fit and function issues who or whatever does the final alignment of the body panels needs to work someplace else maybe shoveling snow or trash collection not assembling 60k trucks.

I have a 2002 Ford explorer sport 2 door and besides tires and the back hatch door and back wiper arm and the hatch door handle. Had to replace the passenger side Ball joint. Suspension is same for all explorers I'm guessing. I haven't done anything else to it and I've been driving it almost 5 years. Is buy another one for sure.

Got into a wreck today while driving a Ford Explorer.. The other driver turned left as I was going straight through a green light colliding with me, causing my vehicle to drive off the bridge at the intersection. When the other passenger and myself collided the airbags deployed quickly. As my head violently slammed against the side, the airbag was soft like an adequate pillow lightly bouncing my head and preventing any serious head injuries I could have sustained. As my vehicle drove off the bridge down 10-12 feet the car flipped upside down and landed on the roof, it flattened out the top but the rest of roof's structure remained strong leaving me unharmed.

I will never be buying another Ford vehicle. I have a well-maintained 2017 Ford Explorer Sport. In June of 2024, we had to complete $5000 in repairs by a dealership due to a failed water pump and turbo. Labor cost was extensive due to the orientation of the explorer sport. 8 months later, I have a bad torque converter, a known issue among 2017 models, however, my VIN does not fall under the recall. This is costing another $2000 in repairs. Why would anyone buy a Ford anymore? I will be telling everyone I know not to buy a Ford and post on any platform or review site, such as MHTSA AND BBB to help others avoid falling victim to Ford Motor Company. I called customer service and I was told there was nothing they could do to assist me. I have all receipts and documents from the dealership performing the repairs. This has been absolutely ridiculous.

The 2023 Ford Explorer that I have has nothing but electronics issues. The APIM issues have been going on since around 2015 with the Explorer platform and other Ford products. Rather than fixing it, they just send them out the door and say, "We recall it later and we’ll see who complains." I’m on my fourth or fifth visit to the dealership, including replacing the module and several updates in a recall, and it still doesn’t work right. When it crashes or fails, you lose the entertainment center. You lose the climate control. You pretty much lose the whole dash.

I have a 2016 Ford Explorer, I bought it brand new and have been the only owner. I keep it well maintained. 10 days ago the transmission went out. I only have 110k miles, how is this possible??? I drive the speed limit, I don’t abuse my vehicle in any way shape or form. So far the estimates to get it fixed it approx 6,000.00. I don’t have this amount of money. So now I have a beautiful piece of metal and fiberglass just sitting my driveway while I have to pay for rides to work. That is ridiculous!!!!

Never again will I buy a Ford. I have a ford 2016 Explorer. A water pump and timing belt cost $5022.00 at Thousand Oaks Ford after only 100k miles. The value of my car is $11,000 in excellent condition. You do the math! Ludicrous! There is a class action lawsuit against them, and they turned a blind eye because they put the pump in such a stupid place, even their mechanics have to spend 10 hours to get to it and they don't have the manpower to support their screwup. Nobody is dying from it so they can ignore it and stick it to their customers. Well, never again! Horrible company! To make matters worse, their quote is below as well as a local mechanic that is doing it for $2000 less. Ford is just despicable!

My wife bought a 2017 Ford Explorer 2.3 used in 2019. There was a customer satisfactory program (20N07) in October 2020 for a torque converter issue. My family was moving between residence at the time and never received a recall. Took it to a dealer in December 2021 and they didn't say anything about. Now as January 2024 I have to have a transmission rebuilt due to a Ford error. I don't understand how a Ford mistake can fall on the customer. I've called Ford 3 times and they just tell me good luck. I will never buy another Ford. Very disappointed in fact that can't just make it right. It's not like I'm asking for a new car or normal wear and tear. This is an issue Ford knew about and still won't fix.

In August 2023 we purchased a used Ford Explorer from an individual. There ended up being an issue with the antilock break system. We immediately took the vehicle to Ford for repair only to learn that the part needed was on back order with approximately 500 people waiting for the exact part. Ford Motor Company customer relations was contacted in December 2023 due to the delay in getting the vehicle repaired. Ford Motor Company customer service agents explained they were escalating the issue (we later found out this was just empty words to try and pacify & delay any further action we were considering).

2020 Ford Explorer is a very unreliable vehicle. Has been in service over 10 times. Two ongoing issues. Back up camera turning blue. Three software updates tried. No improvements. Now on waiting list for a new camera. No date provided. Issues with phone and navigation. Update attempted made matters worse; dark grey screen, no radio, no navigation, no hands free phone. Installed new module. Not repaired. Tried another update per ford. No results. This Explorer is the most unreliable vehicle I have ever owned. Do not buy, repeat do not buy.

I purchased a new off the lot 2017 Ford Explorer in March of 2017. It was my first Ford in years, referring to myself as a GM girl. I had only operator input errors the first few months, and the cheap Hankook tires had to be replaced at 23 K. Other than that I only had regular maintenance done. Oil, filters, rotations, the usual stuff. I drove my Explorer until 148 K and traded it off but it will go down in my books as the best car I ever owned.

I have a Ford Explorer Sport that has only 35K miles and I've had the sensors in my transmission go out twice; once at 12K miles and another time at 24K miles. When it goes out the vehicle just stops and lucky I was not on a freeway. Now at 35K miles there is something loose in my steering. I've tried to schedule appointments at 3 local Ford dealerships to get it in since it's still under extended warranty. All of them told me it would be a week to 2 weeks before they can look at it and I would have to leave it out there on their parking lot until they have time to look at it. As soon as I get this corrected I will trade this in and never buy another Ford as service in my area is very bad.

Up until this week I have leased two Ford Explorers both a Sport and Platinum. My brother has also leased two Sport Explorers. In almost 6 years having Ford Explorers my brother and I combined have gone through 2 engine replacements, 3 blown turbos, electrical transmission problems, blown catalytic converter, and AC issues. In addition, I have a friend who owned a Explorer and he went through 2 timing chain replacements in 3 years. Then he turned his in that Explorer to get a new Explorer and now has a slew of technology related issues on his new one.

My 2020 Ford Explorer has been in the shop now for 7 months and no end in sight. Ford has shipped the incorrect part to fix my car 3 times. They refuse to give me a rental car or a lease buyout. In addition my car is leased and Ford tells me I need to keep making payments. I also explained this is severely affecting me financially, but Ford Motor company does not care. If you buy a Ford and need it repaired from an accident, buyer be aware you may not get your car back for over half a year!

Recently I had an issue with the rubber gasket underneath the front windshield pillar molding. The gasket came loose and then tore and broke. When I searched for a replacement I discovered that side windshield pillar molding failures on the Ford Explorer are common and that Ford has not issued a recall. Further investigation indicated the cost for ford to replace the part may be over $900. How can ford in good faith charge owners for a design defect? Very disappointed that this was not disclosed when purchasing my vehicle since this was reported as early as 2013 (and maybe earlier models).

I have had my Ford Explorer for three years with 50,000 miles on it it’s a 2017 sport we paid $60,000 for it. Every single piece of my trim on the car is popping off and when I reported it to the dealership they told me to call Ford service and as I did that they said that they would only pay $155 of my $750 bill to replace the trim on the front of my car because a piece flew off when I was driving. Then when I wanted to escalate it and speak to a supervisor a supervisor called me back the next day and said she would pay $500. Then the following day another supervisor called and said that was a mistake.

I love the 2018 Ford Explorer. It's great in poor weather. The only negative I can really say is the blind spots when attempting to get into oncoming traffic or backing up. The camera is helpful but doesn't provide the information right away.

The Ford Explorer has to be the best vehicle I've ever owned. This is my third one and no regrets whatsoever. Ford continues to offer safe, affordable, and comfortable vehicles. The Explorer is excellent in snow and ice. Where I live, most roads in the winter are covered with one and/or the other, but no worries with the Explorer. If you have to take a long trip, it is so comfortable....it almost drives by itself. I hate long trips, but find I am at my destination in no time! I would highly recommend an Explorer! There is a reason why our State Troopers in Maine drive them!

I had previously owned 1995 Explorer. Had major transmission problems. Ford reimbursed small amount for the repairs. Unfortunately the second Explorer now owns. With same problems. No responses from Ford.

The explorer is very comfortable and easy to drive. The gas mileage for a combination of city and travel is over 23 miles per gallon. The seats are very comfortable. The heated steering wheel is great. I recommend the Explorer.

Great looking vehicle. Workmanship not up to Japanese or German cars. A little under powered. 4WD not great. Front seat very good. Good interior room.Visibility good. Brakes excellent. No garage door opener included.

The 2020 has been completely renovated. Has enough safety features to keep you and everyone safe. Pre-collision alert, parking rear and front alerts, huge and easy to use display for phone, GPS, backup camera, audio, etc. Even comes with Ford Alexa which makes it so easy to make calls, ask for directions, play your play list and on and on. Love the massaging, heated and cooled passenger and driver seats. Very comfortable rider and comfortable seats. Great driving modes - slippery, normal, sport, eco, deep snow, etc. Awesome moon roof. Love the pull up shades on the back seat windows.

My Ford Explorer is probably favorite because of reliability and comfort. It also has the power I need plus decent mileage. My greatest concern is safety for my family. I feel like we Are in good hands.

The SUV has 125,000 miles on it and feels like it has 500,000. It's a rough ride, and its suspension is weak. It's not a comfortable vehicle and is stressful on the back. The vehicle is a Police Utility model. Now I see why so many police officers complain of back problems from driving them.

I love my vehicle. Smooth riding, stylish, kinda pricey. But you pay for what you want, my issue mainly – It has too many recalls, I've had the vehicle less than a year and already three recalls.

Dependable, Comfortable and versatile for the money. Gasoline mileage not the greatest but it makes up with the torque power. No major repair problems. Braking is dependable and in rain is responsive.

I really love my Explorer, it's great to drive and has a lot of add-ons that are great! I did have one big issue with my car though, a little over 50,000 miles the transmission went out after the warranty expired!!

Car has all the bells and safety devices of anything on the market. You cannot tell what year it is as far as style goes which I like, it is very roomy, easy to navigate. Nice big steering wheel for big guys or girls who like the feel of a big steering wheel, my wife loves it.

I purchased a 2011 Ford Explorer Limited and not only does it have a 3rd row seat so that I may fit all my kids in, but it's extremely comfortable! I live in Bend, Oregon where we get a great deal of snow and it handles absolutely awesome!

I actually have a Ford Explorer Sport Trac. It has a very comfortable inside like the Explorer..but has a bed on back like an F150 (but shorter by a little). Husband got one and I liked it so much I traded in my Ford Escape to get one.

Ford explorer is a roomy SUV that has an extremely comfortable ride. It has a multitude of safety features, and is a stylish vehicle. When you fold down the rear seats there is plenty of room for hauling. The 3rd row seat makes it a breeze to fit 8 passengers.

I purchased a used 2014 Ford Explorer Sport with approx. 33k miles on it (currently at 102K). While the size and performance have been impressive, the Ford Explorer is complete junk. In the 2-3 years I have owned it, I have had to replace a steering rack at 75k ($2k+), airbag wiring harness ($600) as well as essentially all of the front end (control arms, etc) for another $1,800. In total, I am close to $5k in repairs, all of which are due to poor quality of parts used for the Explorer. Unfortunately, I can no longer recommend Ford to anyone as I have a 2007 Suburban with 195k miles on it that cost much less to maintain over time than a 2014 Explorer with 50% less miles. My intent was to purchase this as a car/truck that I could keep and use for many years to come, as I have with my Chevy, but unfortunately Ford is not in the business to make a quality product that they stand by.

We purchased a new 2016 Ford Explorer XLT with every option offered including the trailer tow package. The Explorer overall has been great. The Explorer offers plenty of room for us and our two dogs and is comfortable on long trips. Phone connectivity can sometimes be a problem and we have had two batteries fail that were supplied by Ford. When the second battery failed I went out and purchased the best gel cell battery I could find.

Best truck I ever owned. I have never had any trouble with this Ford Sport Trac 4x4 truck. Dependable tough truck. I wish they still made this vehicle. I purchased it new and now I have over 200,00 miles – still driving well.

Extremely happy with this vehicle, have had no problems or recalls whatsoever. Handles well, fuel economy is ok, but could be better. Features are plentiful and easy to understand and use. Navigation is simple and easy to understand. Convenient package is awesome, heated and cooled seats, along with massage function is awesome..

My experience with the vehicle selection was a 5 with 3 of the 4 dealerships. One of the Ford dealerships, Peoria Ford, is why car salesman and dealerships get their bad reputation from. They promise a good deal and when you ask for detailed information and more information about their pricing, they did not respond. Peoria Ford would get a 1.

After being a General Motors customer for almost all of my adult life and with the bad experience with the last two Chevrolet trucks of bad transmission and bad air conditioning problems on both vehicles even while in warranty and with the same problems just as they went out of warranty I finally had enough. I am now in my second Ford. On both of the Ford automobiles I have had nothing but very positive experience. On one of my Ford’s it was just out of warranty, I had a small problem with the air conditioner. I carried it to the dealership that I bought it from. They repaired the problem and even though it was about two thousand out of warranty and when I went to pickup my car, they didn’t charge me anything. The service advisor stated that they would take care if it!

This is the second Ford Explorer that I have owned. I absolutely love it! The way it drives and handles make it so easy to handle on the road and in town. I love how convenient the back gate is when loading things from groceries to suitcases, to extra teens. The improvements in the Navigation system make getting from one spot to another very easy, even in the most complex directions. It is luxury in an SUV and is my most very favorite car I have ever owned! (I had a Mercedes before this, and the Explorer outshines it in every way!)

I've issues with a faulty water pump. The repair is over $2500 and possibly will cause a engine replacement as well. The company needs to do a recall and show its responsibility for not ever checking this part during routine maintenance.

This SUV will become your best friend. Mine is a 2004 180,311 miles and still going strong. Seats are very comfortable, drives really smooth, great mileage. Really spacious and excellent trunk space. Tires last a very very long time. Heater and air conditioner works very well.