Nissan Altima

They don’t honor warranties. My transmission went out under warranty and they told me I didn’t have a warranty, it Had expired. The dealership even called Nissan headquarters and told them that I had a warranty… They still didn’t believe it even though I have my warranty in hand. After finally proving I have a warranty— here we are three weeks later, and they cant tell me anything, when my car will be repaired. Nissan headquarters/Consumer Affairs, they act like they don’t know anything. An absolute nightmare. Will NEVER buy another NISSAN!!!

Recall recall recall, now it's headlights! Transmission, passenger airbag, defective hood latch that caused the HOOD TO pop open on the highway! Took over a year to fix that one! "Push the hood down before traveling on a highway" was their written response! And it took over a year for them to figure out how to fix it. Mine did pop open, I had to pull over on on the highway!! I could have been killed or killed someone! Never again - Nissan is the worst and I wish I had never purchased a Nissan. STAY AWAY...FAR FAR AWAY FROM all NISSANs.

I had a horrible experience with Nissan and will never purchase a vehicle with them again. I paid cash for a 2015 Nissan Altima in 2017, and added on the extended warranty also paid in cash. I was not informed that the transmission was faulty and had been included in a recall and extended warranty. I wasn’t informed despite having purchased the extended warranty in addition to the extended warranty that was (I assume) legally required of them due to the faulty transmission. The extended warranty expired on June 4, 2022. My transmission went out a month later.

Updated on 06/14/2022: Follow up to our previous review. Received a call from Nissan Consumer Affairs, representative, Angie that stated our claim is being turned down. We asked her if she has read the service bulletin and she stated that she has not. We also asked for the decision to be put in writing, which we are certain will not occur. The customer representative, Angie hung up on us. I really hope that a supervisor with Nissan will listen to that recorded phone conversation.

They’re not professional. They don’t care about customer. My car transmission got brakes trees time and they didn’t do anything to help me. That’s why I will never buy a Nissan never in my life again….

Just a heads up to anyone considering the purchase of Nissan car. Get out of there and buy a different brand. Don’t do it, you will be disappointed. I bought $30k car, within 2 years began having problem with low beam lights at night, they are dim and must now drive with high beams at night. Dealer acknowledged it was problem and offered $1500 fix at my expense. Fast forward to 2022, received headlight recall and thought Nissan was owning up and going to fix for me. Wrong, they tested (spraying foam glass cleaner on headlight) and told me my headlight weren’t candidate for replacement. Needless to say I, unfortunately, will be selling my car.

I bought this car about a little more than three years ago.. I was on my way the shore it's about 2 hour drive. Well on my trip all my lights came on. The dash sounded like it was gonna blow up. And Nissan won't help cause the cvt recall I'm over by 14000 miles. And they won't help.. I will never ever buy a Nissan again. And everyone I know I will tell them all about nissan not wanting to help.. They just don't care!!

My 2012 Nissan Altima has had the same problem since 2014 that none of the Nissan dealers have been able to properly diagnose or fix. Even under warranty they could not figure out why my car just kept randomly dying on me. Now that the extended warranty that I purchased from them has run out and after lots of visits to try to solve the issue, the company has left me out in the cold with no solutions and no help. I will never purchase another Nissan again!! The WORST customer service ever!

Bought a 2017 Nissan Altima that only had 17,000 miles on it. Owned the car for 2 years with no issues and kept up on all of the maintenance. One day my check engine light comes on and my car starts acting like it doesn’t want to move forward. I take it to the dealership and the code that comes back is for the transmission and it says “total failure” and it’s going to cost me $4300 to fix. The car only had 73,000 miles on it at this point and is only 4 years old. How in the world does it already need a new transmission?

My Nissan Altima CVT failed at 65K miles. If you are familiar with the quality of Nissan, that shouldn't be a surprise. I took my car to Nissan in June 2021 because the CVT failed in November of 2020 during the pandemic with only 65K miles. While the car was 19K miles under the mileage limit for warranty coverage, Nissan refused to cover any of the expense because the time limit expired December 2020. I reminded Nissan that the end of 2020 was during the height of the pandemic when vaccines didn’t exist, COVID was spreading uncontrollably and CDC guidelines advised people not to leave home except in an emergency. So I waited until I could get vaccinated and safely take the car for repair.