
Nissan Altima Reviews
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About Nissan Altima
The Nissan Altima is a mid-size car. Read more Nissan reviews to learn about other models.
Nissan Altima Reviews
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Reviewed Sept. 28, 2013
I recently purchased a 2013 Nissan Altima! I love my new car! It gets great gas mileage compared to my Mustang I previously owned. After falling in love with my new purchase, I noticed my alarm wasn't beeping when I pushed the button on the door. I took my car in (assuming it would be an easy fix) and they tried to fix it by pushing down the lock and unlock button to change the beep back setting. Well didn't work! I scheduled service (which I had to come back for!). I went to pick up my car the next day and they told me that my car was built without the beeping system. So they installed it. Which I didn't pay but still took my time. So that was that... Then about 2 weeks later, I took it back for my brakes. They did my rotors and pads. Then a month later, my back ones were done. My car is all fixed, so I thought...
I was cruising on the freeway and sped up to merge. My CVT transmission jerked the car really hard!! I took it in again and they told me it was an update so they repaired it. Cool! Thought I was done, NOT!!! Then my dashboard computer kept blacking out... So they replaced it... Yay again!! Then my stereo kept disconnecting from the dash. They told me, "Nissan knows about it, but doesn't know how to fix it"... :( Okay... Then my check engine light comes on. I take it in, again. They take it in the back, I waited an hour, and tell me it's my exhaust manifold! Ughhhhh! I almost cried!!! :-/
I finally got a lemon law attorney for legal advice and support. They told me that Nissan doesn't want to deal with me anymore b/c I have a lawyer and that it can go to court. Omg! My car has been in the shop a total of 27 days (non-consecutive) and those are Nissan of San Bernardino's words. My brakes still squeak. My seat belt light and airbag light come on all the time. Oh wait, Nissan can't duplicate the action so they do nothing about it. My car tells me incorrect ID but once again Nissan can't duplicate it even though I made a video of it!! I'm so frustrated. I put 10 thousand down on this car and now I want to scream b/c I feel like I lost money.
Reviewed Sept. 27, 2013
I have contacted Nissan about a recall for the catalytic converter that was voluntary in May 2013, because yesterday in the news it came out that there were thousands of cars on recall, but they said not on the Altima. I just have a month with my car (2008 Altima) used yes and now this happens. I got a code that came back with four issues - catalytic, ignition, vacuum.... Either way, the paint job sucks on all Altimas and now I learned that the catalytic is bad too. They won't even recall it even with all these complaints. #notahappycamper
Reviewed Sept. 15, 2013
I have 2013 Nissan Altima that shuts off while driving. I have taken it to Nissan to repair seven times and they can’t repair it. The Corporate Office don’t care about their customer. They offered me $2000 because they don’t know how to fix it.
Reviewed Sept. 5, 2013
I have an 2002 Nissan Altima 3.5SE and it is all of a sudden stopped running properly the other day. When I start it up blue smoke comes out from the exhaust and it chugs like it's gasping for air.
Reviewed Sept. 3, 2013
I have also had serious paint issues with my black 2008 Altima and have received zero support from Nissan on the issue. I noticed right after I bought it that it scratched much too easily and then I noticed the paint beginning to fade on the roof, hood & top rear trunk. I have another black car that's 5 years older and the paint is still perfect. Nissan opened a file on my complaint but when the case worker called back, I was told that paint is only covered 3 years so they couldn't help me. NICE!
Reviewed Aug. 31, 2013
Nissan fails to accept that there is a design flaw with the front floorboards and after many complaints, there is still no recall! 05 Altima 82K and the rust is about to break through the carpet - something that shouldn't happen for about 15-20 yrs!! Whether you had under body rust treatments or frequent undercarriage washes, the rust holes still form in the exact same spots!! All of my oil changes were done by Nissan and not once did the mechanic mention rust. I found out while getting tires installed at another shop. With complaints growing by the day, there should be no hesitation for a recall!!
Reviewed Aug. 21, 2013
I purchased the 2012 Nissan Altima SR on June 3, 2013. Car was taken back to the dealer for squealing brakes after being purchased week prior. Brakes and Rotors were replaced in the car after a week of purchasing the car. Car was taken back to Conicelli Dealership in Springfield, PA for splash guard hanging down. Was informed that there were screws missing and I was charged $21.00 to correct. Took car back to dealership on August 2, 2013 because the Maintenance light was on. I was informed by the service technician that it was no problem but that there might have been something wrong with the bulb and they would check and replace it. I was not charged anything.
On 8/17/13 while driving on the Roosevelt Blvd highway, my car began to slow down and drag, and I heard a popping noise. I pulled over out of the way of traffic and cut the car off. I grabbed handbag to see about calling AAA for towing services and the car began to smoke. I grabbed my 17-month-old Yorkie Terrier and handbag and within a matter of 3-5 minutes, the car was on fire and burning. The PFD and PPD were contacted. The fire to the car was put out and eventually towed to an ACME Storage company. The Insurance company and Dealership, Nissan Corporation and attorney were all contacted. I'm waiting on the Insurance company to obtain the car from ACME Storage and take to the Insurance lot for assessment and determination of whether car is totaled or not. The entire front of the car is burnt and engine parts, tires, hood, etc. melted on the car. Waiting on a decision about the car and what will happen with payment for me. Waiting on the other parties to be in contact with me as well. Any suggestions as to what else needs to be done?
Reviewed Aug. 15, 2013
I have called Consumer Affairs and they were rude and told too bad. The seat in my 2-week-old Altima is hurting my back and it does not have a lumbar support in it for some reason.
Reviewed Aug. 13, 2013
In early 2012, I noticed the paint on the roof of the car beginning to fade. This later turned into white spots and spread to the trunk. Based upon other complaints I have read on the boards, this seems to be due to cheap or bad paint.
Reviewed Aug. 5, 2013
I had a 04 Altima with a 2.5 engine. I have work in the service end of dealers for 33 yrs. My Altima starting using a qt of oil every 1000 miles. Working in a service department I changed the oil every 3k miles. I went online and saw that Nissan had a recall for screws coming out of the throttle plate and falling into the engine damaging the engines causing the engine to use oil. Brought my car to a Nissan dealer and was told that my car was not involved with the recall. I got a copy of the recall and took pictures of the throttle body plates missing several screws. Contacted Nissan and was basically told no help would be coming from them. While I was driving on the highway my engine blew and a hole was in my engine block. So I ended up with a 3000 lbs anchor.
Updated review: Aug. 13, 2013
I must say that I wasn't happy with the negative response I received from Nissan Canada regarding my A/C system. I didn't give up and spoke with individuals I knew who in turn gave advice on my situation and directed me how to proceed.
I ended up calling the General Manager of Parkway Nissan and made an appointment to sit down and talk about my issue. He had spoken with the service manager before we met to get info and then when we met he allowed me to explain my side of the problem.
Turns out that he was unaware of all of the problems with my car. He didn't know that I had the transmission replaced under warranty. Many details were missing so it was great to have the chance to explain my disappointment with the number of problems arising over the past 2 months and the lack of support from Nissan Canada. I expressed my concerns over having two unrelated problems with the A/C just one week after having the transmimssion replaced and the repairs estimated to be $2000. He apologized that they hadn't been the advocates they should have been for me.
He called in his service manager and we all spoke about the next steps. They decided to take a closer look into what the cause of the A/C problem was and then they would get in contact with their liaison person who would get things moving at Nissan Canada if possible. They also offed me a renatl car while the car was in the garage. Turns out that the initial diagnosis of particulate from the receiver dryer contaminating the system and requiring a replacement of the receiver dryer, condenser and compressor was wrong. Instead, they found that the high side line from the compressor to the condenser was blocked and had to be replaced. This cost was considerably lower at under $600 and Nissan Canada showed goodwill and covered the cost under warranty.
I found the General Manager to be very professional in this situation and am very appreciative of his intervention to clear this problem up.
I learned quite a lot throughout the past 2 months with car repairs: ask questions, don't give up and keep moving through the chain of command until you get your problem resolved. If I hadn't taken the time to make calls and get information, I would have had a very expensive, unnecessary repair.
My thanks go to the General Manager for taking the time to listen and get his team to act in the best interests of the customer. The proper steps where taken and the problems I had were dealt with as they should have been the first time around.
Original Review: Aug. 4, 2013
A few months ago, I started hearing a loud electronic-sounding hum while driving, especially at higher speeds but it was constant. I took my 2009 Altima (4 years old and 80,000 km) into my local Nissan dealership (Parkway Nissan) and asked for an oil change and to have them look into the noises. Once completed, they told me I needed new front brake pads (expected) and they were unable to hear the noises but would check into that again the following week when I had the brake job done.
When the brake job was done, they determined that the noise was due to the tires and they rotated them and said that the car sounded better but at some time I would need new tires though they were in good shape (they should be since I have winter tires also and there is probably 40000 km on the all-seasons). Driving the car off the lot, there was no difference in the noises but I thought that I would drive for a while and see what next steps I would take.
After another month of driving with the same original noise and more, I took the Altima into my local Beverly Tire and asked them to look into the problem. They ran the car in the garage, listened to it and called me to tell me that the problem wasn't the tires but rather the transmission which was under warranty. My transmission was covered for 10 years/200,000 km. I then took it into Nissan again to tell them the diagnosis. They checked it themselves and admitted it was the transmission and that I would be getting a new one, no questions asked. I thanked them for the hassle-free experience. I must say that the service individual was very professional.
One week after having the transmission replaced, my A/C died. I use my A/C during the summer months but not enough for it to have died after only 4 years. I returned to Parkway Nissan to get it checked and I questioned whether the A/C was damaged during the repairs of the transmission. They said it was possible. After examining it, they said that two O-rings were cracked and leaking fluid and could very well be due to getting hit during tranny repairs so they covered the cost of that repair. Once completed, they turned the A/C on, it ran then shut off with a loud hissing sound and problems with the pressure valve were detected.
They then found that the A/C dryer (desiccators) bag had disintegrated and the particulate had contaminated the A/C system and I was now looking at a $2000 repair with Nissan parts or $1100 with aftermarket parts. You can imagine my surprise that a bag could cause such an expensive repair. I was stunned at the fact that my car had 2 expensive repairs (thankfully one of them covered under warranty) in such a short period of time. I was told that this A/C issue was not the fault of the dealership, though I did question the coincidence. I also mentioned how frustrating it is to know that this could not be avoided with regular maintenance. A cheap bag with a $2000 repair cost is unacceptable. I drove 3 Hondas over almost 30 years and never had an issue with A/C!
I did not agree to get the repairs done because I wanted to call Nissan Canada to express my disappointment with the troubles with the car. I called twice and both times I was told that Nissan Canada could not help with the damage done to the A/C due to the dryer bag. I was told about other 'campaigns' they had. It looks like the new word for 'recall' is 'campaign'. It appears that there are some additional problems that need to be dealt with (muffler and steering column). I will take advantage of these campaigns to get my car up to specs. Sadly though, I have come to same place in 4 years with Nissan that it took Honda 30 years to get to with their faulty transmissions in their 1999-2002 Odysseys - disappointed and looking to a different car maker for my next automobile.
Reviewed July 30, 2013
Nissan Altima s 2013 - I bought the car because the advertising mileage, but so far, I only got 26 average on the computer. I hate it so much. When I complain to the service department, they give excuse because that's based on the wind and road condition, my ass.
Reviewed July 25, 2013
Nissan has known about the CVT problems and extended the transmission warranties on all CVTs to 120,000 or ten years. The first time the tranny started acting funny, I took it to the dealership we bought it at. The guy gave me the run around, complete **. He said it’s not the tranny, even though the codes said so. Colorado was going through a heat wave so it was hot which I read makes the tranny act funny. So I argued and argued, no results, told the guy to ** off and they told me to get off the property. I was furious, I went home and did some research and found out that Nissan very secretly extended the CVT warranties. I then talked to my brother who has a good friend who works at a Nissan dealership in Iowa and asked if this was true and he said yes.
So my wife and I were going to take it back to the dealership but saw a new Nissan dealership just opened close by and took it there. They were 100% nicer and very sincere. They asked if I changed the tranny fluid and said yes at 35,000 and showed them the records and said good very good. They had a tech look at it and he said "new transmission" and would be covered under warranty. If it wasn't it would be 7,000. So I would take it to another Nissan dealership, ** those guys. Got the Rogue fixed and very happy. Get another look at it. Good luck, hopefully Nissan will have someone with common sense.
Reviewed July 3, 2013
I just purchased a 2012 Nissan Altima from Thoroughbred Nissan. I love my car, but I have an issue with the heat from Tucson, AZ summers and the transmission fluid that I have been told by a Nissan Service Tech will swell in very hot weather. I also hear that there is talk about a "recall" on the Nissan Altima's CVT transmissions because of this issue. I just worked very hard and could have went to any dealer to purchase a car, but I wanted a Nissan. Please help me. I feel that I am stuck in a situation with a problem that is going to occur. Thank you.
Reviewed July 2, 2013
I am getting only 24 mpg on my Altima 4 cyl., not the 38 mpg they advertise nationally. I would not have bought this car if I knew this. I am disgusted with both this car and Nissan Company.
Reviewed June 29, 2013
I recently purchased a 1997 Nissan Altima GXE, used of course, for 2,000 bucks. When I left the car lot, it seemed to run just fine. Before 90 days, my car began to misfire. My mechanic replaced the distributor cap and rotor along with spark plugs, fuel filter and air filter. Within a very short time, the car was misfiring. I took it back to my mechanic who then told me my pipe underneath the car near the front had a crack. He showed me but I saw NOTHING. I knew it was an engine problem. The engine is weak, lack of power. On the drive home, I got stuck in a traffic jam. My car began shaking more violently. I hired another mechanic. He replaced the radiator because it exploded and was shooting coolant all over my engine. He replaced the thermostat because mine was frozen shut. He looked under the distributor cap. The metal components were corroded. He scraped them and put it back on.
I bought a new one at auto part store and placed an order for the O-ring at the dealership. This mechanic also said I needed an EGR tube because mine was clogged. After my order of the O-ring arrived, I couldn’t connect with the mechanic. He wasn't responding to my phone calls or texts to come over and complete the job, so I brought it to the dealership and told them everything. All they keep saying to me is this is going to cost a lot of money. No codes are showing up since the last mechanic fixed some of the things. They never gave me a price quote. They don't know what’s wrong yet, but they keep repeatedly assuring me this will cost a lot. They're talking around almost $200 just to poke around the car to find out why the car gets so overly hot and the engine is LEAN as they described it.
I'm on SSI. I'm looking to spend next to nothing! So I said, “Well, how much could it possibly cost for you to just put the new distributor cap on along with the O-ring? And how much could it be to change the EGR tube? I already spent $450 for parts and service for both the previous mechanics..." I'm so sorry I bought the Nissan. The dealership I bought it from gets the cars he sells from an auction. This particular auction is selling BROKEN cars that have been souped up enough so your problems with the car don't manifest during the test drive before the purchase! My sister also bought a car there. She spent over a thousand fixing it. The Nissan dealership said they would get back to me when they know more...
Reviewed June 26, 2013
My 2012 is 1 1/2 years old, and I just passed the 36,000-mile mark. I recently noticed rust spots at the plastic horizontal trim piece just above my rear license plate at my trunk lid. I took my Nissan in to Empire Nissan in Lakewood, CO where the service department didn't really look at my issue, but rather sent me to a nearby body shop. The body shop informed me that they would inform Nissan that clearly it was a warranty problem of poor workmanship on the paint and/or the assembly of the chrome piece to the body that caused rust to propagate in several locations.
After a week, the dealership called me to inform me that Nissan would not warranty their product. I called the Nissan 1-800 number to get their help. It was evident that the warranty specialist and the subsequent supervisor that I later called had no intention of understanding, or investigating the problem, but rather to quote the warranty, where I was past the 36,000-mile mark. I let them know that I am 54 years old and purchase new cars for my wife and I on an average of every 3 years each. I have had many other makes, and each has stood behind their products. For a several hundred dollar problem paint job, they have lost at least two (and I will make it more) customers for life. What a short-sighted outlook on customer relations.
Reviewed June 24, 2013
I have a 2002 Nissan Altima. I bought this car new and it is a one-person driven vehicle. I have kept good tires on it, changed the oil, and kept up the interior and exterior of the car. Most people don't believe the car is a 2002 model. The car is consuming a lot of oil and is running badly. I have spent over $6,900 or more on it since I paid for it. The car has not lived up to its expectations and I have been told that Nissan is very aware that this model had problems with the motors in this car. I would like for Nissan to acknowledge this and fix my car.
Reviewed June 15, 2013
I purchased my Altima in October. Not even a month later, the brakes were squeaking badly. The brakes have been fixed four DIFFERENT times: December, April, May, and June. The car is a LEMON!
Reviewed June 14, 2013
I purchased a 2013 Nissan Altima in October 2012 and have had my car serviced by 3 different dealerships and have had no success. I am beyond frustrated and am thoroughly convinced that I've been sold a LEMON! PLEASE help me!
Reviewed June 11, 2013
I have a 2008 Nissan Altima. I purchased it used in 2010 with about 36,000 miles on it. In February of 2011 with about 86,000 miles on it, my transmission went out. Nissan repaired the vehicle and told me that the original warranty of 60,000 miles was doubled to 120,000 because there were issues with the CVT transmission. Fast forward to today, my car has 120,600 miles on it and the transmission has gone out YET AGAIN. Twice in 16 months is a little crazy; don't you think? Would you have confidence in a car that came off the line in 2008 and is on its third transmission? PROBABLY NOT!!!
Reviewed June 8, 2013
2006 Altima - Here are the list of problems that occurred. Car runs great and feels solid when it's running. First problem, car starts stalling while I'm driving down the freeway; 90k faulty crank sensor. Nissan knows of the faulty sensors but said they didn't make them. Next, car starts losing water then have a hard time starting, get engine code po300, blown head gasket at 105k. The heads were fine, just a leaking gasket. Repair soon as we had water in our oil. I will keep you posted as I'm coming close in miles to the other complaints about losing oil weekly and converter problems. This car ran great for 90k. It's a shame Nissan made such a nice car with so many problems. This will be my last Nissan.
Reviewed May 22, 2013
I purchased a 2010 Nissan Altima in 2012. Since then, my car panel has rusted and my car paint is chipping badly each day. I contacted the dealership about my issue and was told to bring my car in so it could be looked at. My issue was not solved and the dealership tried to convince me to purchase a new car.
Reviewed May 22, 2013
I bought a 2012 Nissan Altima 2.5 SE, and I had to take it in for rust repair on trunk in April 2013. It had 2 small rust spots around license plate and a 12" strip of rust under the trunk lift. When I got it home, I noticed rust in the rear door frames and took it back for repair. The paint is also faded on the frame under both front doors and on both sides of the frame at the rear door and spreads up onto the doors. The dealer fixed the rust spots but said all the faded areas of paint are road wear. The car just hit 24,000 miles and should look brand new at this point. I am currently battling with the dealer over this and hope they will cover the repairs.
Unfortunately, I believe this is a design flaw as the frame flares out at the rear doors causing all road water/dirt to splash up on rear door, wearing through clear coat and paint, and settling in the door frame creating rust. The faded areas have a rough feel to them and are sure to rust in the near future. I also saw another Altima at the dealer repair shop with the exact spots of rust and faded paint as mine. So buyers beware, check to see if the car design flares out at the rear doors. Do not buy or you will have the same problems.
Reviewed May 5, 2013
I have a 2006 Nissan Altima that is embarrassing to drive. When friends and family ask me if I would recommend a Nissan, the answer is a no. About 3 years ago, the top coat on the roof started to shed and peel off and it lost its shine. Last year, it started to peel on the trunk and now, by the doors. This car seems to be very old, and it's only 7 years old. I maintain my car very well, and I get it cleaned regularly. My sister’s car, which is 5 years older and is taken care of just like mine, looks brand new. Nissan must use cheap paint, and my car is an advertisement not to buy a Nissan!
Reviewed May 1, 2013
I bought a new Altima 2013 and right after 4 months, my car doesn't start; I can't change my shift and my air-bag sensor doesn't work! I got a rental and Nissan is not sure if they will pay for my rental or not. Is this a joke?! They can't even accept their mistake of giving me a ** car! I am done with Nissan and won't buy any Nissan car ever!
Reviewed April 17, 2013
I bought a certified used 2012 Nissan Altima with only 7.000 miles from Montrose Nissan in Hermitage, Pennsylvania in Sept. 2012. I noticed in March 2013 that the trunk lid on my car had defects in the clear coat. After closer examination, they were real small specs in the clear coat that were starting to peel. I called the dealership and got a hold of service. They said to come up and they will look at it. I did this on 3/4/13 and they scheduled me in on 3/7/13. They took pictures of my trunk lid and said they had to submit the pictures to Nissan.
12 days went by and nothing. I called them up on 3/19/13 and they said to bring the car up so they can get an estimate. I went up that day and I went to a body shop that does work for them. The body shop gave the dealership the estimate and the dealership said that they had to submit that to Nissan. 10 days later, on 3/29/13, I called them up and they said that they had to take more pictures and check the paint on my truck for paint thickness. I went up there again and the 1st body shop I went to didn't have a paint meter. So I went to another body shop that does work for them also and they checked the paint for thickness. This body shop submitted this to Montrose as they had to submit this to Nissan.
After leaving the body shop, I went back to Montrose and they had to take more trunk lid pictures, different pictures of the angles of my car. They also submitted these pictures to Nissan. The service guy showed me the paperwork he had to submit to Nissan. Everything on this form had paint thickness, dates of pictures, etc. By this time now, a few spots were starting to show rust.
I called on 4/9/13 to Montrose and talked to the service guy and he said that he had just received an email from Nissan about my car. He said he has to get in contact with them. He said that he will call me right back. 45 minutes went by so I called him back and he said that the 2nd set of pictures of my trunk lid and the different angle pictures of my car were too big and it caused an error in the email. I had it. On 4/9/13, I called Nissan consumer affairs dept. and explained my situation. The woman told me that a regional rep would be contacting me. The regional rep called me on 4/10/13 and said she would talk to the dealership and see what was going on. She called me back on 4/12/13 and said that the 2nd set of pictures sent to Nissan didn't go through because of file size. She stated that the pictures were too big to send. The regional rep said she would call me on 4/15/13 and let me know some kind of outcome of all of this.
The 2nd set of pictures was taken on 3/29/13 and they got a reply back on 4/9/13. That's 11 days that went by and nothing was done with the 2nd set of pictures. I'm very displeased with the service and from this dealership and Nissan themselves. I will never buy another Nissan automobile ever again. I will not recommend Nissan or this dealership to anybody. The service dept. is very slow and very poor as to how they handled this matter and Nissan themselves are terrible. Do not buy a Nissan. You just might regret it.
Reviewed April 5, 2013
Car says it will get 35 to 38 miles per gallon. I've driven around 1000 miles mostly on the highway and car is only getting 28 miles per gallon. Is Nissan lying to their customers? My Nissan is a leftover 2012 and I purchased it in Topsham, Maine. The people there at Lees were very nice and I believe the problem is with Nissan. The car was a leftover 2012. It was brand new with only 56 miles. Can you help me? Thanks.
Reviewed April 3, 2013
Altima 2013 - We are having driver's side window wind noise issues above 45mph. I have made a warranty concern to the dealership in December 2012, but the dealer is not completely clear about the cause. This problem is becoming a complete annoyance to the overall experience in our ownership. We do not feel this is a dealership problem, but Nissan appears not clear about the solution for the dealership. I need to understand the clear cause and solution so that our dealer can make effective repairs.
Reviewed March 4, 2013
A light on the dashboard displaying a key began to flash. My husband came from work and the car would not start. He took a bus home thinking it was the key. Returned with the extra key and the car still would not start. He had to pay for the car to be towed to Nissan. We were told it was the lock system. The lady said there was no way to tell the computer system would die. The part was said to be on backorder. It cost us $732 to get this fixed. I looked the part up online and realized Nissan had recalled the same part in another car, yet they have not recalled it on the 2009 Altima.
Reviewed Feb. 21, 2013
I have a 2009 Altima, which I bought brand new. It only has 34,000 miles on it. Without any warning, it would not crank one day after work. I had to get it towed to the nearest Nissan dealership. It has been there for 2 weeks now. I told them I researched it, and I know it’s the power steering lock due to complaints I have found. I asked for assistance because my warranty just expired due to time, not mileage. It was determined that there would be no recall and no assistance because I do not get my car serviced enough at Nissan. The part is on backorder due to the large amount of people with the same problem. There needs to be a recall on this 800 dollar part! Please help me.
Reviewed Feb. 18, 2013
I bought a Nissan Altima 2005 and it has just 85,000 miles. The check engine light turned on and I took it to a local mechanic. They scanned for the code and it gave a 420 code. I called the dealer where I bought the car and they said my car has not been recalled for a catalytic converter problem. I would like to complain because I am still paying this car and I don't want to pay another $1,000 just to be replaced since they said there was no recall for this problem. I don't understand why Nissan has been selling cars with this kind of issues. I will understand if my car has many miles on it.
Reviewed Feb. 7, 2013
My 2009 Altima just stopped working. I went on a trip and on the way back, went grocery shopping with my wife and kids in early January this year. We came back out to our car to go home and my car just would not start. I'd go to my "push to start" and push it, and it would just say lock. I called three different dealerships and they couldn't tell me exactly what the issue was. So I ended up having to get my car towed down to the dealership about 65 miles away. They determined that it was the steering lock assembly and with that, they could not tell me how it happened or why. I asked if it was normal wear and tear. They said no. I asked if it was due to my driving, but they said no. So basically, it just stops working and then you have to take it to a dealership to get it repaired. The part costs $700 and the labor was $262.50. Not to mention it was on backorder, so it took a week to get in. I had to rent a car, which ran me $302.
The service manager at the Nissan dealership I took my car to even told me that this issue had been happening a lot in 2009 Altimas and 350Zs, that there were 4 cars there for the same issue and the part should be recalled. I did my own research and found that in 2013 alone, there were already 29 instances like this reported to Nissan with cars both under and over 100,000 miles. So it is not like it only happens to the cars outside the warranty. On top of all this, my car had just went over the 100,000 mile warranty mark while I was driving back home and stopped at the store, so it was at barely over and so the repair wasn't covered. I called Nissan corporate and got a case number to follow up on to deal with this matter and received the worst consumer service.
This is my second Nissan vehicle and my wife and I were even in the market to get an Armada for our family, but there's no way. When calling Nissan, they gave me the runaround. Every time I called, they'd tell me the same thing. "Someone is handling it sir. It says here they will call you tomorrow at the number on your account" and I never got calls. Days would go by and I'd have to call them and then go through the process all over again. Yesterday, I finally got through to one of the 3 Nissan Consumer Affairs specialists that I was told had been assigned to my case. He said that Nissan would not do anything to refund my money. He couldn't tell me how the problem came about or how I could prevent it. Just that it breaks, the owner pays and Nissan fixes it.
Wow, some of the worst experiences I've had with any company. Also needless to say, I am an active duty military service member serving in the United States Marine Corps with 2 combat tours to Afghanistan and can't get fair, honest and decent service from Nissan. So very good to know. I'm currently in the process of pushing this situation forward through my attorney. I would not and will not recommend Nissan vehicles to anyone I know and I'm looking to trade in my Altima for another vehicle.
Reviewed Jan. 24, 2013
I have a 2000 Nissan Altima and it has 160,000 miles. I know this car is old, but the problems this car has is due to the way it was made. The car shakes tremendously when I come to a stop, like a stop sign or red light. If I am at a stop, it will shake even harder and it seems like it wants to cut off. So I have to put the car in park while I am at a light because of fear it will cut off. For some reason, it only shakes when I am in drive. I went and got my motor mounts replaced, but the car still shakes. Now I am taking my car to another mechanic on Friday, and I don't know what they will determine the problem is.
There is also something wrong with the brakes. I went and got the brakes fixed, and the car still didn't brake that good. I went back to the place where I got them fixed, and I cursed the mechanic out. I went to another place to get them fixed over, and the car still doesn't stop. I had to go and apologize to the man who fixed my brakes at the other place. Now, I have to literally push on my brakes a whole block before the stop light.
One time I stopped a good distance from the stop sign, and the car wouldn't stop. I had the pedal to the floor. I ended up going into the middle of the street and had to turn my car into the grass to prevent it from hitting other cars. I am so scared; I take the street everywhere I go now because I would hate for my car not to stop on the highway at 60 miles an hour. Everyone keeps saying maybe because it's old. But as I read the comments, I know that it is the car itself. I see people are having the same problem with newer models. I had a Toyota Camry that had 220,000 miles on it, and I never had any of these problems. I should have stuck with Toyota.
Reviewed Jan. 24, 2013
I purchased a new 2013 Nissan Altima two weeks ago. The "hydroelectric steering pump" started emitting a whistling sound shortly after purchase. It grew in frequency and volume. I took the car back to find out what was wrong, and was told it was a normal noise because it was an electric steering pump as opposed to a belt powered steering pump, and nothing could be done. I'm upset that I have to live with this annoying sound (whistling sound occurs at least 70% of the time now) in a brand new car - I haven't even made my first payment! Nissan needs to come up with a fix for this. It is wholly unacceptable to be expected to tolerate a random noise in a new vehicle.
Reviewed Jan. 21, 2013
I purchased a used 2008 Nissan Altima Coupe in July of 2012. It is now January 2013, and I've had it in the shop a total of 5 times so far. Each time, I've taken the car to Nissan. The first time, they replaced the catalytic converter and it ran well for 2 weeks. The next 4 times, the Service Engine Soon light has come on. I've taken it to Nissan, and they just turn the light off, never fixing any problems, and send me on my way. My car is under warranty, but not for too much longer. I just want someone to fix it for good. There is no reason a car with low miles, driven correctly, should have these kinds of problems.
Reviewed Jan. 16, 2013
I am very disappointed in the 2009 Nissian Altima and all its problems. The steering column should be a recall with all the reviews I have seen. I was stranded because the car did not recognize my key and now they say it is the steering column and my extended warranty doesn't cover it really.
Reviewed Jan. 7, 2013
I noticed that the floor was rusted through and went to the dealer to see about it being repaired. The dealer indicated that it (2005 Altima) was not covered under the warranty as it only is covered for 5 years. I called Nissan Corporation and got the same answer.
Reviewed Jan. 7, 2013
In 2009, I purchased a brand new Nissan Altima. In addition, I purchased an extended warranty on this vehicle. Last week, the steering lock unit went out on my car, causing it not to start or be moved out of park. After contacting the Capitol City Nissan, they laughed and told me to bring in my car. The service department was rude and less than helpful. After leaving my car overnight, I was contacted the next morning only to be told that the steering lock unit on my car was bad and it was not covered because my car was out of warranty because of the miles.
It was in disbelief that a 3-year-old car could have such major problems totaling almost $800 and was not covered under warranty or the extended warranty that I purchased. The service department basically told me that they were closing at 3 pm and if I wanted my car fixed today, I needed to make a fast decision. Otherwise, my car would have to be towed elsewhere for repair or wait until Monday. Unfortunately, I was unable to be without a car over the weekend because of small children. I had to pay to get my 3-year-old car repaired. Being in a family of Nissan owners, my stepfather also has this same exact problem, with the exact same car, 3 weeks ago. His car was also towed into a different dealership and repaired stating that there was an issue with the steering units on Altimas.
No recall has been issued. However, it is very ironic that this issue has surfaced on two 2009 Altimas within the exact same year. After contacting Consumer Affairs, they have given me a reference number and put me in their holding pattern. I must say this. After purchasing 3 Nissans, this is my very last Nissan purchase! What a joke!
Reviewed Jan. 3, 2013
I bought a 2009 Nissan Altima and the clear coat, if any was ever used, is gone. The car looks horrible and Royal Palm dealership and Nissan consumer affairs were totally useless. I am noticing more Altima's with the same problem and would love to start a class action suit. In the meantime, don't buy Nissan!
Reviewed Dec. 26, 2012
I am so disappointed with Nissan. I had an ugly experience. I got an Altima on December 26, 2009. After 2 or 3 days, the car started to malfunction. I called the dealership, took the car and instead of replacing the harness wires, they just tapped them. So this month, my car started to shake again because their diagnosis was that mice went in and bit the wires. On the receipt they stated that it was replaced but it was just tapped and with time, the wires made contact. I did a scanning on my car and it was the same problem from the beginning. I took the car to the same dealership, Viva Nissan. As a lady, they rejected me stating that if I left the car, it would be $90 just to check the car because I had 44,000 miles. I exceeded my mileage for the warranty, 36,000 miles. So after 3 days, I was arranged. So, I want Nissan to take responsibility and pay for the expenses.
Reviewed Dec. 8, 2012
I have purchased a Nissan back in June 2009 from the dealership Maroone Nissan in Fort Lauderdale, Florida. The car is a 2008 model and was sold to me by Nissan in June 2009 as a brand new car. It was a showroom model with a price of $30,000. I took my car to their dealership for service and repair due to small collision. They sent out my car to their authorized auto repair shop. The damage was on the lower driver side rear, just above the left front tire. After they repaired it, I never noticed anything unusual with my car when I picked it up. After a year later, which was this Summer 2012, I noticed that the paint of the front of my car started changing and peeling by itself. I had large white circles on the whole front of my car, which were spreading every day. I was very confused of what was going on and why the color of the car is peeling off, which is very unusual for an almost new car.
I took my car again to the dealer in Fort Lauderdale, the same one from which I purchased the car and where they do all my repairs. They have admitted that when my car was under repairs, their auto repair service people did indeed paint the whole front of my car. I showed them all my paperwork from the past repairs with them and there was nowhere to be found that there was a need for the whole front of the car to be painted because the damage was not at all related to the front of my car. Most importantly, the paint job that they did was never reported to me verbally nor reported in the paperwork that they gave me when I picked up my car. After reviewing all this and me spending days talking with them, urging them to admit the mistake and the damage that they have done on my car, they have admitted that they have made a mistake on my car; indeed they have admitted that the paint job was done unprofessionally by them and that is why the paint is peeling off a year after.
They blamed it on the old management - their staff that was working there before. I was very hesitant even then that no dealership manager nor customer service manager should provide the customer with the reason that it is the old management's fault. I did not care which person's fault was it, all I know is that it is this dealership's fault. All it matters to me as a customer is that they painted my front for no reason and they did not report that. This indeed devalued my car for at least $3,000. After me losing all the time from work and dealing with craziness, they agreed to take my car and repaint it; acknowledging their blatant, unprofessional mistakes. I was very compromising and accepted their apology. After they did all this, now I took my car again to the dealer because the front interior; the windshield of the car starts to be sticky; the material from which the windshield is made of starts dissolving and tears off. This started happening after a couple of weeks when I picked up my car after their paint job. I am very frustrated by such unprofessionalism by the whole staff there. They are tapping with my car, creating damages which devalued my car significantly time after time.
I have created a case with the Nissan head office and I have received an answer that my claim for financial reimbursement and the interior to be fixed is denied because I am out of warranty (only been out couple of months). The answer from the dealer inspection states that the damages on my interior such as the material dissolving on the windshield is due to possible outside influence and environmental external circumstances. It is stated that UV rays dashboard may have possibly made the coating on the dashboard to erode, leaving surface tacky. In short, the customer service director at that dealership, her name is Nicole **, stated that this explanation is that I live in Florida and anything can happen due to sun exposure. My car is in the garage and it does not stay under the sun. This was unreasonable explanation given to me. You cannot have a car which is only 16,000 miles and only 3 years old starting to dissolve (i.e. the interior to erode) due to the fact that I live in Florida.
Another thing that she stated to me which was blatantly offending, unprofessional and on top disgusting to me as a customer is her saying to me blatantly and I quote, "If I thought that you would be a loyal customer and if you said to me you believe in us and our products, then I would have reviewed this issue differently." This is plainly unprofessional and unseen behavior that I have never seen ever in my life by anybody. I have been with them since June 2009. I purchased the car from them, using their loan services; using their repair services; paying everything in order; compromised with them, forgiving them the mistake they did with tapping with my car painting without my permission and without any need. Now Nicole ** tells me that it was her sole decision because she believes that I am not a loyal customer; therefore advised the Nissan head office to deny my claim. I do not know what the freak this is and who are these people in that dealership having the audacity to treat their customers this way. This is by any means unprofessional, unethical and on top of it, illegal behavior by Maroon Nissan of Fort Lauderdale.
Reviewed Dec. 7, 2012
My brakes have been squealing since the day I first purchased my car - I bought it brand new. Since then, I have taken it in to the dealership several times to have it checked out and they still haven't fixed the problem. I took it in for the recent brake recall/campaign they had and they refilled the brake fluid, stating that this should fix the problem, but it hasn't. The second issue I have dealt with since purchasing my car is the a/c hesitating to come on. Then once it does, it takes a while to start cooling. I have also brought this to the attention of my service manager at Bankston Nissan of Lewisville and was told that this was normal. I trusting them, I thought it was nothing to worry about and didn't do anything else.
I currently have only 49,000 miles on my car and now the a/c has stopped cooling altogether. I took it in the past Friday, 11/30/12, to have a diagnostic ran on it. They told me that the a/c compressor has stopped working and needs to be replaced along with a new evaporator for $1,185.00. This is the first car I have ever purchased that the a/c has stopped working on, especially with it being this new and with low mileage. I am very upset and disappointed with Nissan for giving me the runaround and not fixing the problem in the first place while my car was under warranty. I sent an email to their corporate office over the weekend and still haven't received any response from them.
Reviewed Nov. 13, 2012
2010 Altima 2.5S Engine knock and rattling - Starting brand new, this car engine was noisy. After 15k miles, I started using semi-synthetic oil for the winter. The engine was considerably quieter. When the weather warmed, I changed back to standard 5w-30. Engine was noisy so I switched back to semi-synthetic next oil change. After 44k miles, the dealer replaced the head gasket under warranty for a slight seep of antifreeze. They put standard 5w-30 oil in after their work. That week, the car sat out in below freezing temps. Upon starting it, it sounded like a diesel! I called the dealer and had the service rep listen over the phone. They ended up replacing the motor due to cam lobe wear and rod bearing failure. Now, after 17k miles on the re-manufactured motor, it is starting to rattle away when cold. The 60k-mile warranty has expired, they will look at it, but no promises they’re saying. What gives?
Reviewed Nov. 9, 2012
I purchased a 2009 Nissan Altima in June 2012. Today I learned that there had been a malfunction with the Intelligent Key System and I have to replace the part, which is $780. I believe that this malfunction is due to the way the car was constructed. I've read extensive reviews on many customers who have had the exact same problem. This should be grounds for a recall. I understand that cars do not last forever and there will always be maintenance that needs to be done to any car, but this type of problem is not due to normal wear and tear. People like me put their hard-earned money into purchasing newer vehicles to avoid these setbacks, and it's unfortunate that Nissan has not looked into this and rectified it for the sake of their loyal customers. I am very angry and borderline furious with Nissan.
Reviewed Oct. 31, 2012
I have owned my 2009 Nissan Altima for 2 years now and it has a little over 100k on it. This week, the car wouldn't start and was acting like it wasn't reading the intelligent key. I called the Nissan dealership and they towed it ($140) and told me a few hours later that it wouldn't start due to steering wheel mechanism failure and it would cost me around $740! This kind of money should not have to be spent on a newer vehicle! Nissan needs to recall this! BS! The dealership said it's a quite common problem and it's all over the internet for a large number of customers who are pissed off!
Reviewed Oct. 15, 2012
I purchased a 2011 Nissan Altima from Royal Nissan car dealer on Airline Hwy, Baton Rouge, Louisiana. One day, while watching my wife drive off, I noticed white smoke coming from the tail pipes. Since no warming light showed up on the dash, I thought nothing was wrong. My wife and her brother were on their way to Arizona when the car start using a lot of oil, so they took the car to a dealer in Mississippi and was given a vehicle to continue their trip. We were noticed by the Nissan dealer and they stated that they took the car for a long drive and didn't notice any problems. When we picked up the car and drove it back to Baton Rouge, LA, we noticed smoke was still coming out the tail pipes. So, we took the car to Royal Nissan in Baton Rouge, LA.
We did not even get a car, so I could go to work. A couple of days later, we received a call stating Nissan was not going to honor our warranty because a lack of maintenance on oil changes. I work at a technical college and we have automotive shops where all they do is work on engines, change oil, tires and etc. This is terrible when someone can tell one all about these guarantees until there is a problem. Nissan donated so many cars but can't repair my vehicle. I bet they see good every night while I have a car to pay on for six years. $599.00 a month is a lot of money for a car we had for one year. This is just bad business. And like I said, I work at a technical college where they teach automobiles and we have a great deal of students.
Reviewed Oct. 14, 2012
I have had my ‘08 Nissan Altima for not even a year. I bought it used with 90K miles. Everything went good for a few months until I took it to get an oil change and they told me I needed new brakes. I went back a couple days later to get the brakes. I got into an accident a few days ago due to the brakes. I went to stop, I hit the brakes, and the car would not stop.
Reviewed Oct. 12, 2012
Royal Nissan in Baton Rouge, Louisiana on Airline Hwy dealt me a bad deal. My car started smoking white smoke. We took it to the dealer and they said they weren't going to honor the warranty, but it was all good when they were selling the car. Now I have a car that's down and a bill for the next six years of paying $599 a month for a car I can't drive. My wife and I were both in desert storm not knowing if we were going to make it back home for our two babies, but the contract we signed for the military we got everything that was promised to us. I don't have any money to fix my car.
Reviewed Oct. 10, 2012
I have a 2005 Nissan Altima with issues with the ECM, changed both catalytic converters, all 4 ignition coils, ground wire, head gasket, intake and exhaust valves. The car misfires, dealer wants to charge me $900 for new ECM. I bought aftermarket ECM and took the car to Nissan to be reprogrammed. They told me that the reprogram doesn't work and I have to pay anyway. I asked them why I have to pay and why they won't tell me the reason for not programming and they said they would tell me for $110 per hour. Something has to be done, they can't keep treating customers this way.
Reviewed Oct. 8, 2012
My 2006 Nissan Altima 2.5 SL appears to be part of a recall (NTB06-028) for excessive oil consumption. The car began exhibiting the symptoms of the recall concerning excessive oil burning at 120K miles in late June 2012. The problem started suddenly, burning one quart every 600 miles. And within two weeks, it’s burning one quart every 300-350 miles. Throughout my ownership of the car, the vehicle had always been properly maintained at my local Nissan dealer.
At 138k miles, the vehicle began making a noise that sounded like a bag trapped underneath the car. Just after arriving home, the car exploded in thick, black smoke that billowed from under the hood and into the vehicle through the vents. Recall campaign ID number 06V223000 clearly states that certain passenger vehicles equipped with 2.5L engines may experience excessive oil consumption. The extreme consequence of this problem is engine damage and fire. The vehicle is now not drivable.
According to my records, the recall was performed on the car on 4/24/08 at my local dealership; however, my initial contact at Nissan corporate said that the car was not a part of the recall. Later, another representative said that the recall was performed on 4/26/06 (this predates the NHTSA’s preliminary defect report). After multiple phone calls and conversations, I am extremely disappointed that Nissan will not accept any responsibility for the faulty recall fix.
Reviewed Oct. 5, 2012
I am writing to report that a very high percentage of 2009 Nissan Altima with Intelligent Key entry is failing. The steering wheel lock mechanism fails in these vehicles, causing the vehicle not to start. I spoke with several shop owners who claim Nissan is well aware of the fault, yet they continue to charge consumers over $700 for this repair. I learned of this, as I am currently experiencing it. I researched the problem and found that there was a very high volume of complaints on this, yet Nissan is failing to do anything about it. I spoke with area shop owners who are very aware of the problem, yet one of the service managers at the local Nissan dealership (Quirk Nissan of Quincy, MA) denies ever hearing of it.
Reviewed Oct. 4, 2012
Poor paint and no respect - The paint on the car is coming off in little chips all over. They brought in an expert. They said that they were going to fix it and then they found a paint shop who said that he did not agree with the other experts. So they were going to take his opinion instead. That way, they would not have to pay for any repairs. It’s strange how that works.
Reviewed Sept. 30, 2012
From the time I first test-driven my 2007 Nissan Altima, the brakes were extremely tight. When I asked about the problem before I purchased, I was assured that the brakes would loosen up within the first 500 miles. That was the first lie. The brakes never loosened up. Every time I took the car in for maintenance (every 3,000 miles), I complained about the brakes. Each time I said, "These brakes are dangerous. Isn't there something you can do to fix the problem?” Finally, after several months, they said they had fixed them with a patch. Second lie. Well, the "patch" did make them somewhat better for about 2 weeks. But as soon as I had to apply the brakes quickly, the patch no longer worked. So again, I complained and complained about how dangerous the brakes were. I told the service manager I feared for my life whenever I drove the car. I couldn't let my grown children borrow my car for fear that they would have an accident.
Finally, the first set of brakes gave out at about 33,000 miles on a new car! So, new brakes were installed and the problem was solved. Nissan should have installed new brakes immediately after I mentioned how the brakes were operating and how dangerous I thought they were. No one would drive with me during that time - my friends labeled my 2007 Nissan the "whiplash coach." It's a wonder I didn't have an accident due to the brakes - I did have several near misses, though.
The brakes were dangerous - the dealership knew it and Nissan knew it and they let me continue to drive that dangerous vehicle month after month. Actually, had they told me that new brakes would have fixed the problem at 3,000 miles, I certainly would have paid the $600 to have new ones installed myself. Nissan didn't place any value on my life or they would have replaced the brakes at 3,000 miles. So that is why I will never buy another Nissan ever again. Nissan doesn't put the safety of its customers first - they put their bottom line first.
Reviewed Sept. 28, 2012
I got problem after problem with my 2006 Nissan Altima. First, replaced motor with a re-manufactured motor so that the car would start. Second, cam sensor and or cam shaft was replaced. Now my car is overheating and the computer can't read it. I'm seeing so many problems with Nissan. I will never buy or tell anyone to buy a Nissan piece of junk. They don't even back up their cars. That is, what kind of company are they? They will just take your money.
Reviewed Aug. 21, 2012
2006 Nissan Altima - Floorboards completely rusted through less than 60k; garaged and meticulously maintained. $700 for each side to fix, undercoated also. I have a 1997 Maxima with no floorboard problems at all!
Reviewed Aug. 15, 2012
My Nissan Altima just dies on the highway without any warning! The vehicle is only two years old and has 15,000 miles on it. The Nissan dealership lied and I spent nearly $2,000 on this problem to no avail. After doing my own research online, I came to find out that this is a common problem with the Altima and there is a recall on it. The ECM needed to be replaced. They have electrical problems. Beware, Nissan Altima is a death trap. Nissan will not honor the recall and the consumer affairs is just there to save them money. Nissan does not value your life nor cares about the quality of their product. Read Nissan problems before considering them.
Reviewed July 18, 2012
My 19-year-old daughter was involved in a car accident last night. She hit an SUV. She was traveling at approximately 50 miles an hour and her airbags did not deploy. No one was hurt, but could have been. This needs to be investigated.
Reviewed July 10, 2012
For the past year, I have taken my vehicle to the dealership for service because of the SEL (service engine light). I have constantly been getting codes p1148, p1278 and p1279. The have changed all my air/fuel ratio sensors and MAF; there were no exhaust leaks, all wires and harnesses are good and I still keep getting the code. I have spent almost $1,500 on these codes. The problem still exists! I am very disappointed in Nissan!
Reviewed July 9, 2012
Well, there is a recall on these vehicles and we went to Nissan to have it done. They would not do it unless we had repairs with them; being now with this issue, our service engine light came on and they want to charge us for diagnostic test and repairs before they will do a recall on it for the ECM which was government mandated. I feel this is wrong for Nissan to do this being they know it's a known fact that they have a real defect on their cars from 2002 until about 2006 with the same issues coming up and they don't want to cover it. I feel that should cover it and take care of it.
Reviewed June 20, 2012
When I went to have my car (2003 Altima SL) inspected, they noticed the passenger floorboard was rusted completely through to the inside carpet. I looked on the internet and found this is a common problem with the Altimas and Nissan will not pay to repair it. I tried the Nissan Corp. complaint number and they opened a case for me and then called today to say they won't be able to pay for it. It failed inspection, so I am assuming this is a safety issue and it is happening to many Altimas
My car is at 84,000 miles and I think it's horrible that such an expensive car has this problem. In fact, the mechanic at Nissan told me he is worried about his Altima as he is seeing for himself that this is a defect in the type of floorboard they used. It allows water to get in and rusts out the floorboard completely. I am hoping if enough complaints are made to the right places, Nissan will have to do a recall and repair the problem.
Reviewed June 7, 2012
I, along with several other Altima owners, have experienced broken motor mounts. Obviously, it's due to faulty parts. Having two replaced is going to cost me $650 and I am not happy about it. There is no recall at this time, but I am hoping enough people will complain so there will be.
Reviewed May 23, 2012
2005 Nissan Altima - I purchased my Nissan in 2005 brand new at 17,000 miles. I had to have the transmission replaced. And now at 67,000 miles, I am told by the dealership I need a new transmission. Nissan Corporation is not working with or for me. What are my rights? I feel like I purchased a lemon!
Reviewed May 19, 2012
I have a 2005 Nissan Altima that I purchased new (my 3rd Nissan). I have taken extremely great care of this car. The car has encountered the same problems that everyone else has been complaining about like crankshaft sensors and cam shafts sensors going out. But when the catalytic converter started going out, this was when the big problems started. Three months after the $800-plus bill to replace the catalytic converter, I noticed that the car started using an excessive amount of oil, roughly one quart a week.
I have taken to a trusted mechanic that used to work for Nissan for 14 years. He told me that Nissan has had this same issue with models ranging from '02 to '06. The company changed the design by putting the cat against the engine and ordered and installed inferior cats from the cheapest contractor. So, when the cheap catalytic converter starts to disintegrate, the sand-like particles get sucked back into the engine, causing the rings to be worn and therefore using more oil. This kind of makes you wonder if this is why Nissan all of a sudden dropped their warranty down to 35,000 miles or 3 years around 2005. Perhaps Nissan wants people to shut up and maybe in a few years the cars will soon be aged out and people will forget how this company has turned its back to its loyal consumers. I for one will not forget and believe that there should be a recall or a class action suit against Nissan for ignoring such a serious problem.
Reviewed May 9, 2012
Well on Jan. 16, 2012, I bought my 2012 new Altima. The same day I drove it off the lot, the car speaker on the left hand passenger side started rattling. I contacted the sales rep Joe **. He said the next time I was in, to have the service department check it. Well one week after the day I bought it, a popping noise came from the motor and I called. They said bring it in and we'll check it. Of course, I took it in. They checked the noise and said they couldn't find anything wrong. They checked the speaker and said nothing was wrong with it either. They sent me home and on the way home, the same noise came again, both speaker and motor popping.
Well I called back a week after the first visit and told them the same problem was still happening and they told me to bring it back to check. This time, I had an hour meeting with Keith **, which was the manager over sales and he promised me that they would do whatever they had to do to fix my car and I told him of some small marks that somehow got there on the top of my car after the first visit - as if someone sit something on top of the car and pulled it off and it messed up the paint. So he asked me to leave the car and I did so they could replace the speaker and check the popping noise again. Well they had the car for 3 days and I had to call because no one called me about it, not even the service department.
When I spoke to Joe **, he told me, "Well, you said you told me it would be Friday before you could pick it up." I said, "You could've at least called me about it." Then he asked me why I scored him so low on the survey I took on him and I really didn't think that was any of his business. I was pretty mad about this so when I did pick up my car, I spoke to Keith and expressed my concerns with his help. Well my car still is not right and I was given a choice after I contacted corporate to receive another car but instead, I give the benefit of the doubt to fix my car and to add fog lights to it. Well as of today, the car still is not right and I was driving down the road about 1 1/2 hour ago and it is raining here. Water started leaking around the interior light on the driver's side, so now I just want out of this car because I think it is a lemon and I have only had it like 3 1/2 months now.
Reviewed April 26, 2012
I bought a 2006 Nissan Altima at the end of '09 everything was fine until the middle of Spring in '10 when my oil light gets coming on. I took it to my mechanic and he did not know why I was losing so much oil consumption, at first. After taking it in several times, he did a thorough evaluation and found that the 2006 Nissan Altimas had holes in the engine (fault of the manufacturers) and that there was a recall on them. I called a local Nissan dealership and they told me my VIN was not on the list of recalls. How could that be? It's the make/model of the recalls.
I can't help it if the recall happened several years ago, because I did not buy the car until '09. What can I do? I have to keep putting oil in it every two weeks and it's affecting the proper operation of my car because I am having problems with the emission pipe, etc., because of the constant oil leaks. I am afraid of an engine fire. Will Nissan solve this problem for me? I cannot afford to put a new engine in it and my mechanic said not to, because it was Nissan's fault. I cannot afford another car right now. Help!
Reviewed April 17, 2012
I replaced my 2002 Altima engine and needs to be replaced again due to catalytic converter issue. Nissan is well-aware of the problem, but no class action lawsuit! What's going on? There's over 7500 complaints on the same issue.
Reviewed April 17, 2012
I am very happy with my 2003 Nissan Altima except for one problem which seems to be consistent lately. The doors will lock by themselves with the engine running or not running. I have been locked out of my car with the engine running one too many times now.
Reviewed April 4, 2012
I purchased a brand-new 2011 Nissan Altima hybrid in September 2011. The car was purchased with only 53 miles on it. After having the car for only three days, I had to have the car towed in because it wouldn't start. The problem was supposed to be fixed. One week later, I had to return the car, because one of my tires had what they call a tittie in it. Mind you, I had never really drove the car nowhere but work and home.
Nissan refused to fix it and said I had to pay for it out of my pocket. Instead, my salesperson paid for me a new tire and was very upset that Nissan wouldn't replace the tire on my brand-new Altima. Less than a week, I noticed all of my tires had the same problem. So again, I took it back to the dealer. I was advised that it was the brand of tire on my Nissan and that there was nothing I could do and not purchase new tires. But mind you, I was sold this car with these tires. I was informed I should not worry about the tires, unless they burst. But why would I want to wait until that happens?
Three months later, I took my car to a different dealer to have my car serviced for an oil change. A day after I had my oil change, my car would jerk if temperatures were 30 or below. Now here I am, another two months later, and I'm having the same issue with my car not starting. I had my car towed on Monday while I was out shopping. Mind you, a trunk full of refrigerated food. Nissan kept my car overnight, and I picked it up yesterday, only to get home and the car wouldn't start again.
I had to have it towed right back to the dealer, which was closed. So I had to miss another day of work, because my brand-new Nissan Altima wouldn't start! At this point, I am highly frustrated and extremely upset, and I want out of this car. Nissan discontinued hybrids for a reason, and I can clearly see why. I am afraid to drive my car out of town due to these constant issues, and I have been totally inconvenienced as well.
Reviewed March 16, 2012
My 2009 Nissan Altima is dangerously unstable in winter conditions. Twice we have been forced to stop during Christmas vacation, unload the car, and send my children by train. Nissan said there was no problem the first time (2010) at one location and at another they said it was positively the front to rear alignment causing instability. We felt confident the problem was resolved but faced the exact same problem again during Christmas (2012)! We had to send our kids by train once again. Seems the problem occurs under condition of weight in car with cold winter conditions. No, it is not just a matter of being slippery as we have winter tires (problem occurred with two different winter tire sets) and no other car on road seems to be affected at same time.
We had a 2005 Altima for 4 years prior to buying the second one. We were quite happy with the first and decided to go for another, given we had no problems. The second, however, has been a nightmare. I am actually scared to drive the car in winter and terrified when my family is in car during the winter conditions.
Nissan Canada has been terrible in response. Our local dealer tried to assist. The service manager agreed that the newer Altima suspension has changed and believes it to be dangerous under loaded car with winter conditions. They could not assist as they cannot fix car and cannot provide a reasonable financial way out. Nissan Canada will only provide financial compensation towards a new car. They offer me $13,000 for my car which I owe $18,000 currently and offer a whopping $1,500 towards a new car as compensation. I could get the same thing walking off the street. This has also taken near 2 months to get this offer and many frustrating calls.
Nissan has lost my confidence to treat their customers fairly and with respect. I would not recommend Nissan at this point. I would certainly warn Altima owners that they may be driving a potentially dangerous car if it behaves as mine.
Reviewed March 13, 2012
I was almost in a terrible accident due to my 2012 Nissan Altima Coupe. I was driving with passengers and my car started to shake uncontrollably. Then the steering wheel locked up but the car was still moving. It would not allow me to turn it off or take control so it was literally driving itself. I was a wreck afterwards. I called Nissan and told them how unsafe I felt and that I just wanted the vehicle replaced. They did nothing. They said, "We fixed it." So still shaken up, I took it back and it happened again. I brought it back and Nissan said, "We hooked it up to the machine and the machine said it's fine," so I had to pay for a rental and still take the car back. I called Nissan back because the problem was still occurring. Nissan sent out a rep named Rodger ** who took it on a 20-minute test drive and said as he suspected there is nothing wrong with the vehicle and not to make idle threats towards Nissan.
Reviewed March 5, 2012
I bought a new 2003 Altima thinking, "Wow, what a beautiful car." It has leather interior boss system the works. The car currently has 68K on it and all it's done is suck up my money. First, the sensor then the timing chains wheel alignment, then the pistons and something else. After all the money, it came close to $4,000 later. I mean, come on, the car has only 68k miles on it. Now it's stalling and has an engine light on. What a piece of junk. The car stick price was $27,000 with all the extra. Well, I will never purchase another Nissan. Their company are not worth the money you spend on the car. The Nissan Corp is unreliable and shady, out to make a buck but ripping off the consumers by selling cheaply made cars that don't even last a few years without giving you a problem.
Reviewed March 1, 2012
Yesterday, my son was driving our 2000 Nissan Altima with 130,000 miles on it, to school. He was on a straight stretch of road when he says the car drifted to the right. He then tried to steer it back to the left. At that point, he said that it jerked back to right straight towards a telephone poll. He then steered hard left which resulted in the car spinning across the road, and then off the side which flipped the car over into a fence.
He swears that this happened while he was paying attention, as opposed to him taking his attention off the road. I have read comments about parts of the Altima engines exploding, broken tie rods etc. Does this situation sound like a mechanical problem, where something broke and caused him to lose control or just young driver error?
Reviewed Feb. 29, 2012
I drive a 2008 Nissan Altima that was brand new and had 15 miles on it. Within two years, the throttle shaft went out. I was driving on the interstate and was nearly hit by a truck because the car lost power in the middle of the highway. Of course I took the car to the nearest Nissan dealer and they supposedly had fixed this part. Now, 2 more years later (2012), this car has done the same thing and I was again driving on the interstate and was almost killed. I took the car to the nearest Nissan dealership to see what was going on with this car and get this, the throttle shaft again has went out and the EFI box. The cost of this repair is $2,400. I don’t have that kind of money and this was supposed to be fixed.
I called Nissan consumer affairs department and the lady that was assigned to my case took two, almost three weeks to respond back to me and they basically told me that they don’t have to do anything for me since the part is not under warranty. I could have been killed twice in this car and this it’s a manufacturer’s problem and not a wear and tear issue. They cannot guarantee me that this will fix it, so basically, I am in a death trap waiting to happen. Nissan will not take responsibility for their piece of a car that I purchased brand new and has less than 85,000 miles on it and it is only 4years old. How do I get corporate America Nissan to wake up and take care of this problem? This is my life!
Reviewed Feb. 29, 2012
I purchased a new 2011 Altima Hybrid, which was loaded, because I was very satisfied with the 2008 Altima Hybrid with the same equipment I had purchased previously. The G.P.S. system in this 2011 appears to have not been updated in 10 or 15 years. A lot of the streets that are at least 10 years old or more do not even show on this G.P.S. I have tried to enter addresses into the system and can't even program it. It is a piece of junk as far as being able to get me to where I need to go. I have a TomTom portable G.P.S. that cost less than $100 that is much better than the one in my Altima. I would think that paying more than 10 times the cost of my TomTom that I would get something that was up to date.
Reviewed Feb. 23, 2012
I helped my 18-year old son purchase his first car in April of 2011. This was at Concordville Nissan, Route 202 South, Concordville, PA19331. Within days, the warning light, check engine soon came on and basically has been more on then off ever since, despite multiple visits to the service department, at least 5-6, each time told something different. Now they're wanting to order a part costing $673 plus labor. I emailed the owner and manager and have not received any response. I am disgusted. We are just plain poor people and have to account for every penny we spend. I do not mind paying for service or resent business profit but this is just ripping us off. I feel the whole place has been dishonest and unethical and this is not a good experience for my son in car buying.
Reviewed Feb. 20, 2012
My Nissan Altima has engine throttling problem for over 10 months. I took my car to Nissan Dealer (Town North Nissan, Austin TX) and diagnostics were to replace crank shaft engine sensor for $250. I replaced that part and had same issue. As per dealer, they were not able to diagnose because of aftermarket part in car. I took my car back to same dealer. They tried different diagnostic again and charge for $350 this time (same reason - hard to diagnose because of aftermarket part). I requested Nissan - Consumer Affairs and no help. I am not happy with excuse that aftermarket part makes a difficult diagnosis. I paid $250 and $350 and my problem is not fixed at all.
Reviewed Feb. 18, 2012
I have a 2004 Nissan Altima V6 with all the bells and whistles on it. I bought the car in October of 2009 with a maintenance contract thinking that since it only had 39,400 miles on it I wanted to make sure I was safe even though the car was in excellent condition. Putting that maintenance contract on my car was the best decision I could have ever made! In June 2011, with only about 50,000 miles on my car, I started to have all these electrical problems one relating to another and these issues are still going on. My car has been in the shop for a total of 5 months of the last 9 months. Now it has come to the point where they can't replace the part that has failed which is the wiring harness.
Apparently Nissan is supposed to make parts for a total of 10 years after the car is produced; however, that is not the case in my situation as you can see I can't get the part and my car is under the 10-year limit. The part is not in stock anywhere, let alone the fact that it isn't even in any of the junk yards in the state I am currently living in. What is a person supposed to do if their car can not get fixed with only 54,000 miles on it now? Although my maintenance contract won't pay for the part if it isn't a certified Nissan part, I feel that it is not my fault Nissan doesn't have a part I need in stock and I shouldn't have to take a huge loss on my car because Nissan can't back their car I am driving.
Ever since I have purchased my car, I have taken such good care of it and the lady who bought it new left me all the detailed records of the services she had done to the car, which proved to show it was in great condition. I have done everything a car owner could possibly do to take care of it, yet I am the one who seems to be getting ** over in the deal here. The worst part about this whole situation is that I love my car and I am being forced to give it up.
Reviewed Jan. 30, 2012
My 2008 Nissan Altima 3.5 V6 SL ran perfectly on Friday night when I got home. It wouldn't start on Saturday. Thought maybe the fuel lines froze because of the cold temps. AAA couldn’t get it started so they towed it to Nissan Dealership. Now, I have a $5,000+ repair bill, needs cat converters, mass air and flower sensor (2nd in a year). They said it wasn’t covered because someone "tampered" with it. I said I had 1 1/2 qt too much oil in my car. No one has put any extra oil in my car. They said that is what ruined the Cat Converters and trying to start it flooded the cat converters, with too much oil and gas. I had this same nightmare with two American made cars so I thought I will try a import, guess that's no better, maybe I will just take the bus, definitely cheaper and better for the environment.
Reviewed Jan. 28, 2012
Nissan is the most unethical, disorganized and poorly run company I have ever worked with. To all that are considering purchasing any Nissan vehicle: do not make the same mistake I did.
In April of 2010 I traded in my truck and financed a 2007 Nissan Altima at the Woodland Hills Nissan. The process itself was long and tedious, with all of the different slimy salesmen chipping away at our patience over many hours. Eventually, I was given a 3% interest rate, handed over my keys, signed all the papers and left. About a week later, I was contacted by Nadia in the financial department of Woodland Hills Nissan. I was told that my credit was not actually good enough for the interest rate that I was given. Instead, they would be bumping it up to an 18% interest rate. After some research I found that unfortunately for the consumer, this is not an uncommon practice for unethical dealerships. I told Nadia that I was out of town for the weekend but they had broken our contract so I would be in that following Monday to turn in the car and get my keys to my truck.
I walked in that Monday and told Nadia that this was unethical and should be illegal. I wanted my truck back. She got the sales manager who was insistent on making a deal with us and fixing the situation. I made it clear that there was absolutely no way that I would ever consider paying 18% interest rate for any vehicle. After being paraded around their lot, shown brand new models and offered a lower price for those than the 3-year old model I had previously purchased, I realized my truck was nowhere to be found. They had already shipped it off. It became very obvious that this was common practice for Woodland Hills Nissan and there must be a decent number of people out there that would accept the scam of increasing their interest rate by 15%. Unfortunately for them, I was not one of those people. Eventually I financed a 2010 Nissan Altima at a good price with an interest rate of 3.9%. Apparently my credit was not actually that bad after all.
There was no stereo in the car but I was given a voucher to install it. I made an appointment to get it installed on a Saturday a few weeks later. When I showed up at the Woodland Hills Nissan, the service department did not have any information about my appointment and told me that the stereo had to be specially ordered prior to the appointment. I was annoyed, but I made another appointment a week later. After leaving my car for 8 hours, it was finally installed.
In January of 2012 (1 year and 9 months after purchasing and 28,000 miles later), my stereo stopped working and several dashboard lights lit up. I made an appointment to fix these issues at Universal City Nissan with the hope that they would be run more efficiently than Woodland Hills. That was not the case.
I showed up for my appointment at Universal City Nissan at 9 am on Monday, January 16, 2012. I spoke with the assistant service manager, Frank **, who told me that his records showed that I was there for an oil change. I told him that I had made the appointment because my stereo was not working and several dashboard lights were illuminated and also decided that I could use an oil change while I was there. Frank told me that it would be finished in 3-4 hours. After not hearing from him, I called 5 hours later and he told me they were still looking at it and he would let me know what they find. After 3 additional hours and not hearing anything, I called again and left a message for Frank. He called back half an hour later and told me that I needed 4 tires at $118 each, front brake pads at $270, my battery was leaking and my warranty would only cover 50% of that cost; I was quoted $50 for the battery and $20 for an oil change. I asked Frank to complete the oil change, but that I was going to compare prices for the other items with my mechanic. At this point it had been almost 10 hours since I had dropped off my car and I was on the other side of the valley with prior obligations. I told him that I could not make it over to them before they closed at 7:30pm. He said it was not a problem and he would leave my keys with the security guard so that I could pick up my car later that evening.
I showed up at 9:00 pm and the security guard had not been given my keys nor any information about me or my vehicle so he would not let me take my car off of the lot. My wife and I walked over to the sales department to ask for assistance in getting my vehicle back. They explained that even though they all work for Universal City Nissan, the service department and the sales department were completely disconnected and they had absolutely no way of allowing me to take my vehicle home. While I called Frank’s cell phone, the slimy sales manager tried to convince my wife that we should re-finance through him. Frank did not answer, so I left a message. My wife then attempted to call him, during which time the same slimy salesman tried to make his pitch to me. Needless to say we had zero interest in re-financing; all we wanted to do was pick up my car so I could go to work the next day.
We had to show up the next day at 7:00 am when the service department opened to pick up my car. Because they knew we were upset, they covered the cost of the $20 oil change; however, that didn't quite make up for the 22 hours that they kept my vehicle to complete something that could be finished in 20 minutes. Though it shouldn't have come at any surprise at this point, they still hadn't fixed my stereo.
During the week I made an appointment with my mechanic who charged me $170 for the front break pads and told me that I only need two tires and not four. He charged me $60 per tire. I paid $290 at an honest mechanic for the exact same thing instead of $712 at Universal City Nissan. I should also note that it took my mechanic 3 hours to put new brake pads and tires on and it took Universal City Nissan 10.5 hours to change my oil and 22 hours to release my car back to me.
Still needing my stereo fixed, I made another appointment at Universal City Nissan for Saturday, January 21, 2012. I received a confirmation email for my appointment the day prior which stated that I would be meeting with Frank again. When I showed up at 9:00 am assistant service manager, David **, told me that Frank and his team were not in for the weekend. He told me that they would need to keep my car as late as Monday in order to get to the stereo because they were so busy. David was very polite and up-front about their timeline. I asked him why I was able to make an appointment at 9:00 am on a Saturday when they were not able to resolve the issue for three days. Needless to say, he did not have a great response; he told me that the "girls who make the appointments don't know the process.”
I cannot speak for all Nissan dealerships but Woodland Hills Nissan and Universal City Nissan are the most disorganized, inefficient and unethical companies I have ever worked with. Their complete inability to resolve any situation with moral guidance or regard for the customer (from the actual sale of the vehicle to any sort of service need) is truly appalling. With the overwhelming incompetence that has been demonstrated at various dealerships, I do not understand how they are still in business.
I will be trading in my Nissan Altima as quickly as possible and I will never again purchase any vehicle from Nissan. I am a moral, ethical and kind person who does not like to complain about customer service unless it is completely necessary. It is because of this that I would like to prevent this frustrating and offensive experience for other hard-working individuals whose time and moral beliefs are of value. You should not have to deal with these immoral practices when purchasing or maintaining your vehicle.
Reviewed Jan. 26, 2012
My husband has a 2005 Altima and up till two days ago the car was running okay with no major problems. But on Tuesday night after we got home, my husband went back out and was back in no time, saying something was wrong with the car. When we press the clutch to change gears, the car is making this horrific screeching/grinding sound. When we took it for a diagnostic test, we were told it was the oxygen sensor that needs replacing; but from reading the varied comments, it appears there is a problem with these cars from '02-'06. Now we are in a hole trying to get the car fixed and wondering what else is going to go wrong. I must say the car is now at 130k miles.
Reviewed Jan. 22, 2012
I have a 2003 Nissan Altima with 103,000 miles. Last week the car would not start. I had it towed to my mechanic. The problem was a crankshaft sensor. Recently, he had a similar problem with another Nissan. It turns out that the car has low compression on # 4 cylinder. He said that I would need another engine soon. Today I went to use the car and it would not start again. Now it needs to be towed again.
Reviewed Jan. 21, 2012
I bought this new in 2002 (Nissan Altima), when this was announced “Car of the Year”. I took care of this car like a baby since day one and I am the only one who drives it, and now it has around 107020 miles on it. When the car was around 90k it had crankshaft sensor issue, which I got it resolved outside. Now I got P0420 code for catalytic converter not working properly.
I noticed sounds coming from my engine. I also noticed since many days my car was drinking oil and coolant like anything. Now I am in a fix whether to fix it or hold on to it. I did call Nissan service and they asked me to get an opinion from the Nissan dealership about it. All the symptoms resemble the same with other cars who had similar problem. Never will I buy a Nissan in my life. If anybody has filed a lawsuit then I want to join them. What is the solution for this? How can they get away from this?
Reviewed Jan. 12, 2012
We have the sample problem that Harini of Lindenhurst, IL posted. The car randomly doesn't start. It gives codes about crank and cam sensor. We have replaced every single part around it and that passes through it. The only thing we have found wrong with the car is a ground wire that burnt out and caused problems. We replaced that and are back to the old randomly doesn't start problem. There is a recall but they say our VIN is not included. Ours is a 2004 and it’s the exact same problem the recalls are about!
Reviewed Jan. 10, 2012
I have a 2006 Nissan Altima, 2.5 SE. I am having the same problems as mentioned by most of them in this forum. My car stalls at low speed and the transmission is jerky. I have SES light that is on and spews out an error code for catalytic convertor while symptoms indicate a crank shaft sensor replacement. In either case, Nissan says my VIN is not included in the ECM recall issued for all 2006.
At times my engine does not even start and I need to try multiple times. In the event that these seems to be a wide spread problem in most of the Nissan cars, I think Nissan should step it up and issue a voluntary recall to avoid accidents and gain customer trust. I would never again buy a Nissan knowing that there is a problem looming large and Nissan would do nothing about it.
Reviewed Jan. 7, 2012
At 130k, my catalytic converter imploded and a valve between it and the engine failed, and now I have cat conv debris in my engine, bent pistons, blown head gasket, and it's using antifreeze. There is "cat conv shrapnel" in my aluminum block. Dealer says most of these fail this way, all the way down to 40k miles, and I was lucky to make it this long. Class action suit, anyone? I'm in!
Reviewed Jan. 3, 2012
2003 Nissan Altima 2.5 Engine, Catalytic Convertor, sensor issues. At 144,000 miles, my engine started burning 5 quarts of oil a week approximately a quart every 40 miles. After researching online, I decided to have the engine replaced. I took it to Nissan of Omaha where they replaced the engine, pre-cat, O2 sensors all at a cost of $4300. Since then, I've had to put in another $350 to have a coil pack and CAM/crankshaft sensors replaced. This is the 2nd time the CAM/crankshaft sensors have been replaced. It sounds like the '05s are having the same issues so owners beware that your car problems may result in a new motor. My Nissan is still not running as it should and am wondering if I need to replace the cat convertor as well but not finding much info online.
Reviewed Dec. 30, 2011
The '02 Altima is rusted through on the passenger floor. Nissan is aware that the sound dampening material used on the floor holds moisture and promotes rust. This is a safety issue they are ignoring until the cost to ignore it becomes greater than the cost of the recall. Someone will likely die because of the manufacturer defect. Rust has always been the biggest problem with owning a Nissan product. They need to address this issue in a responsible way.
Reviewed Dec. 29, 2011
I also have the crankshaft sensor problem with the 2005 Nissan Altima 2.5 S. Interestingly, the car began to stall at low speed several weeks before the "service engine soon" light finally came on, so that the problem could be easily identified. I spoke to Nissan Service at 800-647-7261. They will not replace the faulty sensor; they will only reprogram the electronic control module (computer) to ignore it. To quote the recall notice, the problem is that "the crankshaft position sensor can overheat.”
I have been a big fan of Nissan (we currently have 3 all purchased new) but I am appalled at this greedy behavior. Nissan refuses to fix the failing sensor, instead opting to reprogram the car to ignore the failing sensor. Not good! You can read about others on this forum who have had the ECM reprogrammed and then later when the sensor fails completely Nissan refuses to help. I am paying $290 out of my pocket to have the sensor replaced by my trusted mechanic. We have been happy with Nissan until now and I can understand an occasional defect. What I can't understand is Nissan's greedy refusal to correct a known problem; instead they are punting and leaving their loyal customers with the pre-existing problem. I will be looking at other manufacturers when we need another car.
Reviewed Dec. 27, 2011
We took our 2005 Altima for routine maintenance to our Nissan dealer and were told that it needed new tie rods. Since the dealer's service department has suggested unnecessary maintenance in the past, we decided to get a second opinion from our local mechanic who told us that the tie rods didn't need immediate replacement, but that the undercarriage on the passenger-side was almost completely rusted through and needed replacement immediately. There is no sign of rust on any other part of the car. We took it back to our Nissan dealer who said that since we live in an area where salt is used on icy roads, we should expect rust.
This is completely unacceptable. We've had many vehicles in this climate without this issue. And why would rust develop on only one section of the undercarriage unless it’s an issue with the metal that was used? Also, why didn't the service department notice this issue when the car was on the lift---or did they notice it and just decide not to tell us? Overall, we were very satisfied with the Altima and were considering trading it in for a newer model; but without Nissan addressing this rust issue, we will not consider purchasing another Nissan vehicle.
Reviewed Dec. 18, 2011
I bought a 2003 Nissan Altima 2.5SL brand new and have been very good about mileage and maintenance. In 2009, we had an oil change and I was told that my car had no oil when I brought it in. This was the beginning of a long line of oil consumption problems. Now, we have the coolant consumption too--and the stalling, hard to start, and the large amounts of smoke upon starting. The dealership knows about the problem but they want $90 to confirm that my car is a piece of junk. Nissan will not issue a recall and the dealership will not fix the problems that seem to be continuing to grow. I just want to get rid of this piece of junk.
Reviewed Dec. 14, 2011
I have one Nissan Altima purchased newly before one year. I liked Nissan model and the specification but the service and the faults they will never accept. The driving seat is having a problem that whenever I am getting out of my car and get in back the seat is going down, I used to adjust my seat high for my driving comfort. When I reported this to the Nissan dealer, they couldn't rectify or find any problem. They used to keep the car simply without checking properly for many times.
Finally, they said it's my problem that when I am getting out of the car may be the adjusting lever is getting touched and it goes down and for that they cannot do anything. I told them that it should not be like that but they are not ready to listen. The driving comfort I expected is not getting. Every time, I have to adjust my seat. The Nissan after sales is not good at all. They make the customers fool when we say any complaints. The sevices mentioned in the catalog, they are not doing properly only taking full money for the service without doing proper job.
Reviewed Dec. 7, 2011
The clutches suck in the 3rd generation Altimas, especially the SE-R's. Check out **! The clutch pedal drops to the floor while driving and poses a risk of an accident, especially when trying to pass someone or pulling out into a roadway with traffic. I have been stranded several times on the highway in another state and Nissan still don't want to admit that there is an issue with the engineering aspects of the clutch system on these cars. What’s up with that? This is my fourth and last Nissan that I will own as of this annoying problem.
Reviewed Dec. 7, 2011
The clutch on the Altima SE-R sucks! It will just drop to the floor while driving without warning. When it does so, the gears cannot be changed especially when you are trying to pass someone or pulling out into traffic. It poses a great risk for an accident. It has happened to so many Altima manual transmission owners. Go on ** and you'll see the plight that Nissan has failed to acknowledge as a possible engineering defect. This is my fourth and last Nissan that I'm buying! I got stuck several times in other states on the side of the highway, once at night. ** Nissan for this problem.
Reviewed Dec. 4, 2011
Recently, I have heard of the rust problems with Nissan Altimas. My Mother has a '03 purchased new and I just looked under it while changing the oil. The car is garage-kept with 35,000 miles and is already rusting badly on both sides. What a waste of money in buying this. I will talk to the dealer this week and let them know they have lost a customer unless this is fixed by them at no cost. However, I don't expect that to happen.
Reviewed Dec. 2, 2011
I have a 2005 Nissan Altima 2.5s. My car is in the shop. My mechanic believes that the crankshaft sensor needs to be replaced. I called Sheehy Nissan in Annapolis. Based on VIN information, my car does not qualify to get the issue fixed free of charge. I understand it depends on the manufacturer, whatever that means. I don't understand how my car does not qualify. My year as well as a few other year Altimas have had this problem!
It's a dangerous problem to have that was recalled in 2007! Why wasn't I notified then? Why won't Nissan pick up the bill if that is in fact the problem? My mechanic had trouble starting the car and once started, a bunch of smoke blew out of the tail pipe!
Reviewed Dec. 1, 2011
I've had this car now for nearly 2 years and the majority of the work done on it has been 'wear & tear' (Brakes, suspension components, spark plugs, battery) and that is acceptable. I took initiative and preemptively changed the pre-cat before it caused any damage.
I went in recently for some exhaust work and the mechanic showed me how terribly rusted out the passenger side floor board is. He poked the carpet from it! I always wondered why my car smelt like mold! !
I called Nissan Canada & they've informed me if anything can be done. If they give me a negative answer, I'm going to raise hell. Even though the car is 8 years old, I've owned an '84 Camry that had clean floor boards, a '92 BMW 5 series and not even surface rust. These cars were at least 15 years old when I owned them and I'm wondering why my 8 year old meticulously maintained car needs $600 worth of work on something unheard of on my former 20 year old cars. Total **.
Reviewed Nov. 29, 2011
The Nissan Altima keeps jumping, and shakes, and cuts off. When we are driving it, and be at a red light, it does this shakes, jumps, and cut, off, then we got to crack back up, and press the gas paddle.
Reviewed Nov. 23, 2011
I also have a 2003 Nissan Altima that continues to stall on me at random times. I have had the ignition coil replaced twice already. My service engine light is always on. At times I can smell a strong fuel odor. When I do take it to the shop, they can not seem to find what is wrong with it. My son also has a Nissan Xterra that had a fuel fire. It has 150,000 miles on it and Nissan will not cover because of mileage even though it was a recall part that had been replaced. I like my Nissan, but I will surely not recommend or purchase another one. There is not a company that owes their faults or cares about their customers.
Reviewed Nov. 21, 2011
Your manual states that the vehicle will not start unless the keys are with you. The manual on line states the vehicle will not start with the keys outside the vehicle. The sales representative states the vehicle will not start unless the keys are within arms length of the ignition. This is not true! The vehicle will start with the keys on top of the trunk. I found this out after driving off and losing my keys! Nissan refused to pay for replacement keys stating they are not at fault for the loss of keys, when in fact they are. Any normal person would think the keys are with them inside the vehicle if it started! I would never have lost the keys if there was not a default with the vehicle starting this way! The dealer did recode for no expense, but I should not have to pay $353 to replace the keys for something that should have never happened in the first place!
Reviewed Nov. 18, 2011
I filed a complaint with Nissan North America 11-07-2011, regarding extensive rust damage on my 2005 Altima 3.5 SE with 67,000 mi. After being referred to my dealership for an investigation today a nice rep with Nissan Regional Consumer Affairs says that unfortunately my warranty doesn't cover rust after 5 years. I asked if its Nissan's position that I was negligent in the maintenance? How else would you explain a 6 year old low-mileage vehicle having extensive rust issues?
Shouldn't they at least admit to partial responsibility and help with the cost of repairs? Everything on my car is still like new except premature rusting through the floorboards on both the driver's side and passenger side. I explained that I've diligently maintained this vehicle with the hopes of it lasting for years based on the reputation of imported cars. It's been garaged during most inclement weather since I have an old beater pickup to drive in the snow or rain. I explained how shocked I was when I saw all the complaints, forums, and blogs regarding this issue.
There seems to be a problem either with the material (Durasteel) or the manufacturing process of all the Gen 3 and 4 Altimas that allows water to infiltrate between the metal on the floorboards causing premature rust through. There are plastic plugs that apparently become dislodged or are not installed correctly. Nissan will not stand behind their product and help with the repairs. Nissan has been required to extend the warranty on the rear sub-frame so they already know there is a huge issue with the metals they're using. I'm going to continue to watch as I anticipate a class-action lawsuit soon. Regardless, I will never own another Nissan. If you check and find you're in the same boat, please call Nissan Consumer Affairs @ 800-647-7261 and ask to file a complaint. They will be surprised and say this is the first we've heard of this. Maybe if enough people call, they'll remember.
Reviewed Nov. 16, 2011
Made a stop in traffic, the brake went to the floor and the car accelerated a little bit. I went to the dealer and they said I had to make an appointment. I told them what happened, but they still said I had to make an appointment. I left and figured I would go to my mechanic. But it did not happen again until a few weeks passed. Then it happened again. The brake went down and I accelerated more than before. I carefully tested it again the next day: it happened three times. I took it to my mechanic. He put it on the computer and said what he found was that the throttle was not functioning properly, so he serviced it, cleaned it and test drove the care several times. He said it was ok. That was on 9/26/11.
Four weeks later, I was shopping all morning and dropped off my friend. I pulled in the driveway and 3/4 way down the driveway the brake pedal again went to the floor. The car accelerated very loud and fast and I went right through my closed garage doors. I had it towed to Nissan and they say there is nothing wrong because they cannot duplicate what happened. I told them it was not every time. I called Nissan and they are sending someone the end of November to the dealer. I am petrified to drive this car.
I was a wreck and had to go to the doctor. I hurt my neck and am finding it very difficult to get back on the road. I am hoping Nissan finds out what is wrong. I told them other mechanics were asked and they said the same thing as my mechanic. They said there have been other issues like this. I guess no one reported to Nissan Corp or because some one fixed theirs. I am waiting to see what the Nissan rep is going to find (see complaint on 6/29/10 and 6/26/10- 8/7/06 acceleration issues). Someone is going to get killed in this car!!! I will never be able to trust it even if they say they fixed it.
Reviewed Nov. 14, 2011
My undercarriage rotted away. I could see a hole on the drivers side and the passengers side. I could see the ground! It was said an estimated $500 to replace each side! Why isn't this is recalled? I was told if enough people call this number 1-800 333 0510 and complain about it, there might be a recall. So let's call and complain please! This is ridiculous.
Reviewed Nov. 11, 2011
The floor boards are totally rusted out on my 2003 Nissan Altima. I bought the car in 2003 with the intention of our 16-year old getting the car, when we purchase a new one. This car is totally unsafe to drive. I have contacted the Nissan dealer, and they said "call Consumer Affairs". They told us to take the car to the dealer (which is 45 miles away), and said it would cost $2,600 to fix. They said they have seen the problem before.
Also, I took the car to a local body shop, and they were stunned at the condition of the underside of the car. They said no way should this car have rusted completely through the floorboards. You can see the carpet underneath the car. I looked on the internet, and it seems we are not alone in this matter.
Pages of complaints, blogs, and angry owners. This, without a doubt, is a flaw in this car, and should have been recalled. We have still yet to hear from the "supervisor" at Nissan, on their determination of our complaint. We have been waiting for a call for weeks. I feel so strongly about this situation. I intend to contact a lawyer on the matter. Surprised there hasn't been a class action lawsuit regarding this.
Any help from anyone would be appreciated. I wanted this car to be our daughter's transportation when she is college bound, but now it is impossible. The car according to the Nissan Dealer was in perfect shape, other than the rusted out bottom.
Reviewed Nov. 9, 2011
I purchased a used 2005 Nissan Altima 2.5S in November 2007 with roughly 33,000 miles on it. Upon inspection, it was discovered that on the passenger side floorboard, there was a very tiny spot of rust. It is now November 2011, and that tiny spot of rust has grown almost a foot long and has completely eaten through the metal. You can actually touch my plastic floorboard with your hand. The floor has never been wet inside my car, nothing has leaked. This is clearly a factory defect!
I have had multiple mechanics put my car on a lift and they are left speechless after seeing this damage. A car that is six years old should not have this kind of rust damage. I was informed that having this repaired would be extremely expensive. Other than this extreme rust issue, the car has overall been great. I've only had to replace the breaks twice, due to living in a very rural area with a lot of hills and road damage, the rotors once and I had a new battery installed almost two years ago. It just turned 101,000 miles and I have run into some other issues within the past few days.
The serpentine belt needs replaced, the lower ball joint on the passenger side needs replaced, the muffler will have a hole rusted through it soon and it mysteriously wouldn't start one evening. I had to crank multiple times and it finally started. I had the car hooked up for a diagnostic and no codes pulled. My starter is fine, the alternator is fine, my sensors are fine. It hasn't done it again since. The rust is my number one concern and Nissan needs to be held responsible. The amount of complaints and pictures that I have found on this exact issue is beyond overwhelming!
Reviewed Nov. 9, 2011
My engine mounts needs to be replaced after 4 months. The check engine light is on and flashes when I drive. The mechanic says the catalytic converter is causing problems.
Reviewed Nov. 9, 2011
I bought my 2002 Nissan Altima at Universal City Nissan as brand new, always maintained my car with them. I responded to recalls but started experiencing problems with transmission malfunctioning and following with car overheating.
At the end of 2007, I replaced the engine, as recommended, not even a year later in 2008, the head gasket blow up. Unfortunately, I was across the US borderline and had a non-Nissan mechanic repair it. In 2010, the same problem occurred, less than 11 months later, the head gasket again blew up. I had to replace the whole engine all over again. Transmission has been an issue and while under warranty, they claimed there was no a problem with it! Not until 1 month ago, the light finally came on and I was told that there is a problem with my transmission.
I probably over-maintained my car and not until 2009 with no job, I had no choice but to deal with my local mechanic. But I cannot believe that it is always the same issue with my engine! I was told that Nissan was replacing engines and I called the dealer at Universal City Nissan. They said that was misinformation.
Reviewed Nov. 5, 2011
I have a 2006 Nissan Altima. I looked under my car and realized the floor boards on both the driver and passenger sides are completely rusted through. I brought it to the dealership. They said the rust warranty would not cover this problem.
Reviewed Nov. 3, 2011
Was looking for an annoying rattle and came across hundreds of complaints about Altima floor pans rusting through prematurely. I crossed my fingers and looked underneath to find that my passenger side has rusted all the way through and the drivers side is just starting to. I've read that it's a defect and water from the windshield drains have caused the issue. I've spared no expense maintaining this car and this should not have happened since it's garaged most of the winter.
Reviewed Nov. 1, 2011
My 2005 Nissan Altima's floor boards are rusting on both sides, under the driver side and under the passenger side, with only 87,000 miles on the car.
Reviewed Oct. 31, 2011
I have a 2002 Nissan Altima. My passenger side floor board has rotted out completely so my carpet in my car is constantly wet and smells like mold. The driver's side is starting to do the same. We have had constant issues with the check engine light, gas/catalytic converter. It burns through about 2 1/2 quarts of oil a week and when you start the car white smoke pours from the exhaust as if the car is on fire. I am extremely disappointed in this car. My husband was out of work for almost 2 years. We don't have the money to fix this car and can't trade it in because of its issues. I purchased a Nissan because they are suppose to be so reliable but I'm finding out it's not. I hope someone can help me.
Reviewed Oct. 31, 2011
My 2005 Altima has been giving me so many problems. I really regret buying it two years ago. I paid 7 thousand cash for it and I wasted my money. I will never buy a Nissan again. I have had to replace the catalytic converter and crank shaft censor. My tie rods just broke. My gas mileage sucks. It takes a couple of times to start the car. I am now aware of the recall with 05 altimas and the crank shaft censor.
This problem costed me money for their recall mistake. Now my alternator is going out and just found out the catalytic converter is also going out again because the o2 censors are not working correctly. Nissan Altimas are a hunk of junk. I am so upset I spent my hard earned money. I am a full time student and a single mother. I cannot afford these constant repairs. I feel like I bought a lemon and Nissan is getting away with all of this. I think Nissan should be sued.
Reviewed Oct. 28, 2011
I have a 2005 Nissan Altima that I took to my mechanic when I noticed something hanging under my passenger side of the car. After investigation, he found out that the floor boards on both the passenger and driver side were rotted out. It is going to cost me $700 to have them both replaced. I also had him check why my service engine light was on. I found out that I need a catalytic converter. After reading other complaints, I saw that I am not alone. I will tell everyone I know to never buy Nissan. This car was purchased brand new off the showroom floor. Shame on Nissan!
Reviewed Oct. 28, 2011
I am so disappointed with my 2006 Altima. There were two rusted gaping holes through the front floor boards. Isn't the metal used supposed to be rustproof? What a joke. Of course, there was no response from the dealership, and the Nissan.com is a joke as well. The complaint wouldn't submit. Besides, I could see from the posted comments that Nissan will not honor their warranty regarding this problem. Every time I see a Nissan driver, I feel like pulling along the side and tell them to check their floor board. I will never purchase a Nissan.
Reviewed Oct. 27, 2011
I recently purchased a 2005 Nissan Altima. I have had no major problems yet. I had heard, after the purchase, that many people had experienced problems with the passenger side floor rusting. I had my mechanic look at mine and he discovered a significant wet spot underneath the floor board. My mechanic stated that eventually, the moisture will deteriorate the floor and it will need to be replaced.
Reviewed Oct. 26, 2011
I purchased a 2005 Nissan Altima (used) with 20,000 miles in 2005. The first year I had it, I had to replace the catalyst converter and O2 sensor. I had contacted Nissan because I felt it should have been their responsibility since I just purchased it. Nope, I was out of warranty, I was told. Two years after, I replaced the tort converter, tort pump and sealer on my transmission. Not ever a month later, I had to replace the crank shift sensor and engine speed sensor. Now this year, 2011, I just had to replace my whole transmission because the whole housing unit was cracked and I still need work done on my car. I will never buy another Nissan as long as I live.
Reviewed Oct. 26, 2011
I have a 2006 Nissan Altima and I have had to replace the starter twice. Some sensors on my car went out causing my car to cut off while at red lights or in drive thru's (embarrassing), transmission leak, there is a ticking noise and my wheel shakes really bad even after replacing front and back brakes and rotors. It is a silver car and the paint is turning white on the hood? When I would accelerate my car would jerk pulling the whole engine up, that ended up costing me $400.00 alone to repair and I'm not done with that just can't afford it right now. The one positive thing I will say about this car is that it is good on gas. But that's not good enough.
Reviewed Oct. 25, 2011
It seems that I am having a lot of the same problems as the other people have had with their 2005 Nissan Altima. I purchased mine (used) in 2008 and am only up to 100,000 miles. I have been more than diligent in getting regular tune-ups and oil changes. I have had to replace my brakes 3 times, my battery twice, my transmission is jumpy when accelerating, my engine shakes enough that the passengers ask what's wrong with my car, I've had to have my ignition shaft sensor replaced twice, two wheel bearings, the heat only works when the car is in motion and after I've been driving for 10 minutes, and I am already seeing rust on the body and have noticed significant rust around the under carriage. I am possibly looking at a head gasket replacement as my 4th cylinder keeps misfiring and my oil is being used quicker than normal. I still have payments on this car and I am very unhappy with it.
Reviewed Oct. 23, 2011
I recently bought a used Altima in September 2011, that's about a month ago, it has 33,800. I am hearing loud noises upon start up and my car has a constant vibration and shaking noise while in drive. I took it to the dealer within the first week and they didn't do any computer diagnostic, but they drove it around putting extra miles on my car for nothing, to tell me that they didn't hear what I was hearing. **. I traded my car in which had only 40,000 miles on it for something I thought was a better car.
Reviewed Oct. 22, 2011
Nissan Altima Engine failure. I had to have the head gasket fixed and in less than 3,000 miles, complete engine failure. No check engine light came on and no oil light came on.
As a widow, after having to borrow money out of my deceased husbands 401K, I no longer have a vehicle. I can not afford to fix it or buy a new car.
Reviewed Oct. 21, 2011
I have a 2005 Altima, and I have been having problems with the transmission lately. I have read other reviews where some people are having the same problem. I think Nissan should be held accountable.
Reviewed Oct. 21, 2011
I have a 2005 Nissan with 50,000 miles on it. I have taken very good care of this vehicle and drive mostly to and from work at about 5 miles a day. Not only have I had to replace a wheel bearing this year, my sunroof just stopped opening, the seats heat up to an unbearable degree of heat. Now, the transmission has recently starting jumping and shifting into gear very hard. I contacted Nissan and the service manager stated that he had not ever heard of this problem with the vehicle. After reading the recent Consumer Affair reports, I find it very difficult to believe such **! I did some research and found the following information to help others. With enough complaints we may be able to start a class action lawsuit. Let's make Nissan accountable for the crappy transmission. This problem has gone too far without Nissan acknowledging it.
File a complaint with Nissan Consumer Affairs immediately at 800-647-7261. They will probably deny your request for help, but it is imperative that these issues be documented. First, I was told that they were not aware of an issue. Then I was told that they have not had enough complaints to address to address the issue. File a complaint with the NTSB immediately. If Nissan will not take action on its own, with enough complaints the government will force them to do so. And lastly, file a complaint with the BBB. If there are enough complaints filed, eventually someone will listen and take action.
Reviewed Oct. 19, 2011
I have had nothing but problems ever since I bought the car (at 109K). First, it made rattling noises when the AC was on at idle. The dealership said that it was the belt but got it fixed and the rattling still continues over a year later. The check engine light comes on once every couple months (sometimes stays for a month or two then will disappear). I replaced the crankshaft positioning sensor the first time the light came on.
Now at 123K, it eats oil and coolant like crazy, leaving my engine to overheat every few weeks and I'm having to put more oil and coolant in it quite often. Keep in mind that I have been extremely prompt with oil changes and maintenance. After getting it looked at for the mysterious burning of oil and coolant (because there were no signs of it ever leaking). I am now being informed it needs a new catalytic converter, a $600 fix which I don't have the money for.
My worry is that if I don't fix it in time it will end up like other Altimas that need new engines. After spending a ridiculous amount of money getting this car fixed and regular maintenance on it (tires rotated, oil changes, tune up, new windshield wipers, trans fluid exchange, radiator fluid exchange, all in the last year) and it still doesn't run I'm very hopeless and this car leaves me stressed out daily. I would not recommend this car to anyone!
Reviewed Oct. 13, 2011
Well, let me add to the list of complaints. I purchased a 2005 Altima four years ago. Yesterday, I too, just had to replace the crank position censor at $245. I have also replaced the serpentine belt, brakes twice and battery three times. I had to replace the brakes when I first bought the car. It only had 23,000 miles on it. I'm sure they knew the brakes needed to be replaced when I bought the car.
Oh, I forgot to mention I replaced the radiator about a month ago. I only have 100,000 miles on this car. Seems like a lot of repairs for a car that is not even paid for yet. I still have seven payments left. Makes me wonder what else is going to go wrong.
I, too, think Nissan should take some responsibility in replacing the crank position censor. I plan to never buy another Nissan.
Reviewed Oct. 12, 2011
I bought a brand new 2005 Nissan Altima in February of 2005, and it only has 102,000 miles on it. Just the other day, I took it to my mechanic to check the rear brakes and while we were underneath it, we observed both the driver's and passenger side floor board were completely rusted out. My mechanic advised me to call Nissan and file a complaint. I did, and they told me to take it to a local dealer and get an estimate. The estimate was for about $1,200 to replace the boards. I called Nissan back, and they told me a regional associate would review the complaint and call me back. In about 2 days one did call me, and like I figured, the associate said, "Sorry we will not cover the damage, because you are out of warranty". Needless to say I was very upset, so here I am.
Reviewed Oct. 9, 2011
I trusted Nissan motors over Honda for my nephew, as he needed a car to commute to and from his school. But guess what? Within 4 months of buying it, the catalytic converter got busted and parts of it went into the engine which scored the cylinders. It's a 2003 Nissan Altima 2.5s. I bought it from a local dealer Tameron Honda. I took my car to them as I had a lifetime engine warranty, but these people are a ripoff too. They tore my engine apart and later found out that catalytic was the problem.
Now, I have to pay for the assembly. I was like "What the **! Can't you run a diagnostic test before tearing my engine apart?" I'm telling you all that if you don't know anything about cars, this ** people will keep ripping us off. Plus, there was a recall on precatalyst for the Nissan Altima, but they said my car doesn't fall under that category. I was like "What the **, my car had same symptoms and also the engine failed". But sorry for me, Nissan didn't honor it. I don't think this people should be allowed to do business over here if they can't keep up with their ethics.
Reviewed Oct. 6, 2011
I purchased a 2009 Nissan Altima on September 2, 2011. About two weeks later, the car was making a whining noise. I brought it to the dealer and he told me they have an extended warranty for the transmission and that I needed to have mine replaced. After researching this on the internet, I feel that the dealer falsely advertised this car to me by withholding information about the transmission problems. I have been waiting for a new transmission to come in since September 22nd. I called yesterday and they have no idea when the new transmission will arrive. I always buy my used cars from a dealer rather than from a private party, as I feel there is some recourse for issues. I told my salesperson that I wanted to return the car but he said they could only give me trade-in value which would be less than what I paid just 20 days before. I realize this is an extended warranty and that there will be no charge but I feel it is ridiculous that I am still waiting for a part. The car has not been driven since September 22nd.
Reviewed Oct. 3, 2011
Just purchased a 2002 Nissan Altima for my daughter because she needed a reliable four-door sedan, which I thought an Altima was. To my horrible findings, this vehicle is falling apart at every turn. I fear for my daughter's life as the car has stalled three times on a highway so far, and she is a single mom with a newborn. Also, this vehicle only has 86,000 miles, that's why we bought it, thinking that we'll get at least 200,000 out of it.
We have got nothing but problems since the purchase. The catalytic converter has apparently fallen apart into engine prior to us purchasing from a private owner. The flex tubing exhaust is blown apart apparently from the back pressure created from particles clogging the second catalytic or resonator, whichever it is. But I filed a complaint with Nissan only for them to blow me off. At the dealership, they want $99.95 to diagnose a legitimate problem they know about--like, to tell me that the cat is empty and currently in pieces inside the piston chambers! I need a legitimate petition to sign against these **!
Reviewed Sept. 29, 2011
My air compressor is going bad on my 2005 Nissan Altima 2.5S. I have read that this is at least a six-hundred-dollar problem and that it is common in Nissan Altima cars. Why isn't there a recall or a class action. I also had the sensor problem with my car losing power in speeds of 60mi per hour or more. I paid for this out of pocket, approximately $360. I have also had the back firing. Is there a class action on at least the first two or a recall applicable to 2005 Nissan Altima purchased in 2004?
Reviewed Sept. 28, 2011
2005 Nissan Altima. Rust underneath the driver's side undercarriage almost rusted through floor. This is a safety issue (my car failed me safety inspection last Friday). Contact the NHTSA - 800-333-0510. If there's enough complaints about this issue, it may result in a recall. Please, I already filed with them.
Cindi in Maine
Reviewed Sept. 24, 2011
I bought a new 2005 Nissan Altima and when I had it inspected yesterday, I was shocked to hear and see the driver's side undercarriage is unbelievably rusted out with a big hole. I can't believe a law suit has not been started on these cars as I see so many other similar complaints.
In my 50 years of driving, I have never had a car rejected in an inspection. Heaven knows what the fix is going to cost us! This is disgusting and they should be held accountable!
Reviewed Sept. 24, 2011
We purchased a brand new 2003 Altima, serviced it regularly from that point forward and we're just informed at our last oil change that our catalytic converter was breaking apart, ruining the engine and the spark plugs! This car has only 128,000 miles on it and shouldn't have to have an engine replaced! I inquired over 2 months ago as to why the car was hot when I would drive it a short distance. Of course, no real answer! I took it to a tire place to have my tires rotated and I was told the coolant reservoir was empty and the oil is a quart low. We have never had a problem with coolant or low oil! I will certainly put my foot forward and pursue a lawsuit if someone will get the ball rolling! We have loved our car but are deeply concerned about the safety of driving it, and we do not have the money to replace the engine! This car was supposed to service our needs for at least 4 more years! We will never buy another Nissan product and we are so disappointed that we were not informed of a defect in our car!
Reviewed Sept. 15, 2011
I own 2003 Nissan Altima, 1998 Nissan Altima, and 2009 Nissan Altima. We took 2003 Altima in for oil change. We found out a week later that there was no oil. Then, catalytic converter exploded into engine, ruined the engine. It cost us $4700 to fix at Poughkeepsie Nissan. They told me to contact Nissan Consumer Affairs, that they would replace the engine, because the car has 50,000 miles and is in mint condition. We had the vehicle in Nissan lot for over 6 weeks, with a storage fee of $1400. Nissan Consumer Affairs representative Chris ** was never available. And he did not even try to do anything until the 3rd and 4th week, only when I asked to speak with his supervisor.
I also spoke with another representative. The rep looked in my file and said that absolutely nothing had been done for 4 weeks, but a few notes. Chris ** was waiting for information faxed to him 2 weeks previous, but he "misplaced" the fax and had a secretary call me to refax. Every time I spoke to him, I told him that I was worried about the storage fees. I told him to please move this along. I remained pleasant, because I had been assured Nissan would replace the engine. But he did nothing!
Then, the"secretary" called to say that Nissan would not replace the engine, even after Nissan recall for 2003 Altimas, that were blowing the catalytic converters into engines and ruining cars. He said that there was never a Nissan recall, although I faxed it to him from an independent auditor, Zurich National Insurance. Every 5 years, we bought brand new Nissan automobiles. We will never buy Nissan again. If this is how they treat their loyal customers, especially after having a recall on the specific part that ruined my car, they can keep their cars in their lots. Buyers, Beware!
Reviewed Sept. 14, 2011
I purchased a 2006 Nissan Altima on 5/1/06 from Colonial Nissan in Feasterville, PA. I received a notice from Nissan Corporation on 8/06 that there were problems with the engine, oil consumption and the engine module reprogramming on the 2006 Nissan Altimas. The notice informed me to take my vehicle to the dealership in order to get it checked to see if my car was affected by the defects in the 2006 Nissan Altima.
I took my car on 8/06 to the Colonial Nissan dealership automotive and was told that the vehicle was okay. I then received an extended warranty on 8/17/06, which stated that my 2006 Nissan Altima was covered under an extended warranty until 5/1/13 or 100,000 miles.
In 8/20/08, I contacted Nissan because my vehicle began having problems. A file was made for me, case # ** and I was told my case would be looked into. I was also told by the representative that there was no record of an extended warranty for my vehicle so they may be able to partially help me with the cost to fix my vehicle. I was told I would receive a return call but was never contacted. I eventually went and paid in full for my vehicle to be fixed.
On 3/25/10, I contacted Nissan Corporation again regarding issues with my vehicle. My check engine light had come on and I was told that it would cost me $2,000 to repair the issue. A file was established for me, case # **. The representative again told me there was no record of an extended warranty on my vehicle and I would receive a call back within 24 hours. I never received a call. I then called again on 3/26/10 to find out what could be done for the repair cost of my vehicle, a case was established for me case # ** and I was told that I would receive a call back within 24 hours. I never received a call.
I then began having serious problems with my engine and alternator and the car began to stop on me. I then called Nissan Corporation on 6/2/11 and explained the issue with my car. I spoke to a representative who finally found my extended warranty. But because my car was at 120,000 miles, Nissan could not help me with the repairs. The representative filed a case for me, case # **, and told me I would receive a call within 24 hours from a Nissan representative. I never received a call.
On 9/9/11, I contacted Nissan again because my vehicle stopped working. The transmission went, the check engine light was still on and the check alternator light came on. The vehicle would not drive. I spoke to a representative named Jesse, her ext. **, she informed me that there was nothing the company could do for me and she filed a case, case # **. I then asked her would she be able to send me a copy of the extended warranty and she said that she would mail it but it would take 30 days.
I then called again on 9/14/11 and spoke to a representative named Eric, ext. **. I explained the issue, he filed a case, case # **, and told me that he doesn’t know what they would be able to do for me but he would contact the consumer affairs department of Nissan and contact me back. He also questioned me about the complaint I filed with the Better Business Bureau and told me that it’s best if I cancel my complaint and just deal with the company because Nissan may not want to help me if I pursue the claim with the Better Business Bureau. I informed Eric that I would fax a copy of my auto repair records to him and asked him to speak to the consumer affairs department for me. Eric basically hinted that if I continued with my BBB complaint there would be no need for him to inform the consumer affairs department of Nissan. He also questioned me on why I felt I needed a copy of the warranty.
I want to file a complaint about Nissan and see if my case is eligible for a law suit against the company. My vehicle is not drivable and I still have payments to make on it. I was continuously lied to by Nissan until my warranty expired and I feel like I was defrauded. This situation has caused me stress and lack of transportation with a car note to pay. And no one at the Nissan Company seems to take my case seriously.
Thank you.
Reviewed Sept. 13, 2011
Our 2003 Nissan Altima has been a lemon of a car. We have had air conditioning problems, cam position sensor replaced (twice), neutral safety switch replaced, excessive oil consumption problems, the stalling for no reason, etc. Nissan has a recall for these problems but not my VIN number, according to Nissan dealership! Nissan needs to step up and handle their problems correctly!
Reviewed Sept. 11, 2011
I have a 2002 Nissan Altima and unfortunately after 10 months, I began experiencing excessive coolant consumption issues, replacing of the crank shaft sensors which ultimately ended up in a blown head gasket preceding a blown engine as well. However, due to the current situation and Nissan's endeavors to exhibit excellent customer service, I would love to further my business with Nissan considering my family's positive history of owning them in the past. I have grown to value and trust them.
Owning this vehicle less than a year and an engine blown, at the cost of 5000.00 dollars, is way too expensive. I am a full-time student and employee. A car is necessary to every aspect of my life and due to a blown engine, it has all come to a drastic halt. My sister and I have the same car model, year and make, and both were purchased at the same time. Her engine also blew last month at the result of the way the 2002 Nissan Altima were constructed. I can't afford to pay for this and neither could she. All at the expense of an error made way before this vehicle hit the hands of a consumer.
Reviewed Sept. 10, 2011
There's rust underneath my 2005 Altima. And there's nothing anyone can do about this problem. I'm not the first.
Reviewed Sept. 8, 2011
My 2003 Altima is stalling. I bought this car brand new in 2003. And I continue to have problems. My driver side floor is rusting out. I have replaced the crankshaft sensor and catalytic converter. I have had several batteries replaced. And just yesterday, my car cut off in the middle of oncoming traffic. Is there a recall on this vehicle? I will never buy a car from Nissan again.
Reviewed Sept. 8, 2011
I bought my 2002 Nissan Altima brand with 88 miles. I've had so many problems with it. The check engine light is always on and they charged me $300 to fix the problem. Also my car frequently shakes a lot and stops in the middle of an intersection. My mechanic cannot diagnose the problem.
Recently, I was driving on the freeway and my car started over heating without any warning of an overheat. My car burns so much oil and leaks oil.
Overall, I've had so many problems with Nissan since I bought it.
Reviewed Sept. 6, 2011
I own a 2007 Nissan Altima, and about two months ago, my air conditioning unit was not working, so I took the car to the dealership, to see what the problem was. I received a call from the dealer stating that the problem with my vehicle was the air compressor and that it needed to be replaced. I thought this was very strange due to the fact the car is only four years old. I was highly upset with this issue because I had to pay over $600 to have this fix. My complaint is not with the dealership; it is with the makers of these cars. This is an issue that needs to be addressed immediately.
Reviewed Aug. 29, 2011
I have had a 2002 Nissan Altima. I used to love Nissan. I'm reading all these complaints about a recall on a faulty catalytic converter, with engine burning through oil like crazy and non stop problems that appear to be a result of this. And this is exactly what happened to me!
My 2002 Altima has been burning through oil for the past 2 years. Nobody (even the dealer) had an answer for this. I've been through 4 radiators, 2 thermostats and a new water pump, all in hopes (according to the mechanic) of fixing reoccurring problems. Finally, my check engine light comes on and reads a catalytic converter code. I got on the internet to find that there is a recall in this model. And this is what was causing all the other problems on the vehicle, with the engine burning through oil like crazy. The dealer won't fix with recall, because the car had too many miles on it. So, I have to dump more money into my car. I think I've dumped at least $5000 into my car because of this problem. And now, I have to dump another $1100. I hope that the head gasket doesn't blow for a $4500 engine overhaul. I don't think so.
Reviewed Aug. 25, 2011
I have a 2009 Nissan Altima. This incident has happened twice already. I have my engine and all the electricity in the car turned off (while waiting in the car in a parking lot) and the battery gets drained out. When I try to press the start button to start the engine, all the icons start clicking and blinking and the engine won't start. This is an annoying problem. Sometimes, my car also makes a weird, deep popping or clunking noise while I'm driving and after I turn the engine off.
Reviewed Aug. 24, 2011
I bought a 2011 Nissan Altima at the end of April 2011. In four months, my car tire pressure light comes on for four times. All the service department did is inflate and deflate the tire. They just told me that it was due to the weather being hot and then cold. They will not do any more investigation to find out why. Another incident within that four months is that the battery just drained itself. All they do is charge it up. Then, the tire pressure comes back on.
Reviewed Aug. 14, 2011
I had a 2002 Nissan Altima around Jan to Feb. I started having problems first with the service engine light. Then, I noticed light steam from engine. I was told by mechanic that I needed a new thermostat. After replacing the thermostat, the car continued to have problems. I eventually had problem with head gasket being cracked. I could not afford a new engine, so the car was as good as dead
Reviewed Aug. 13, 2011
I have purchased a 2003 Nissan Altima about a year ago. As soon as I bought it, I started to have all kinds of issues with it. I have replaced the battery, the alternator and now I have to replace the starter. My car has shut off on me in the middle of the road and the engine light is on ALL the time. The car won't even start now and my mechanic just told me that Nissan had a recall on this type of vehicles.
Reviewed Aug. 9, 2011
The check engine light came on so I took my 2002 Nissan Altima to the dealership. The vehicle was extremely sluggish and shaked upon stopping. My check engine light came on and the engine ceased to operate. I had to place two other engines into this vehicle and once again, after each change in engine, came the dreaded service engine light. Now the Number Two Cylinder is acting up and also the white smoke from the exhaust pipe. I see over and over again the problem with the Nissan Altima. I used to be a Datsun and Nissan family....not no more. We are a Toyota Family. The vehicles are better, the service department cater to your needs and they treat you like family. I have been with them now since 2003 and will not ever go back to Nissan.
Reviewed Aug. 8, 2011
I have a 2002 Nissan Altima. For the first few thousand miles, the car ran well. I was meticulous in getting the service done at the dealership for the first 100,000 miles. Since then, I have done the maintenance at Pep Boys or at my local, reliable mechanic.
Over the past year or more, I have had a terrible problem. The car just shuts off without any warning. This can be at a stop sign or in traffic. I have nearly been in many accidents. I was told to replace the cam shaft sensor, so I did that. Now, today, it won't stay started. The mechanic is replacing the crank shaft sensor and the battery. The battery is only less than 2 years old. I have replaced the alternator and the head gasket as well. I had major expenses. This is all in the last 18 months.
This car is so unreliable that it frightens me to have my kids in it with me. I am afraid it's going to shut off and we are going to be hit by another car. I am hoping today's repairs ($326) will solve the issue. This car has been well taken care of and so I shouldn't be having these issues. I am now reading on many sites about others having the same exact problems. Nissan should be held accountable.
Reviewed Aug. 4, 2011
My clear coat keeps washing away in the rain, with car washes at the dealership, and window washing fluid at the gas station. Nissan took a couple of pictures and sent them to corporate, only to tell me to stop parking under trees because the sap is ruining the paint. Only thing is, I live in Arizona!!! I don't have any trees at my home or office and becuase I have a lease and no extra mileage, I don't drive my car for personal reasons outside of work and back home. So I'm taking it back to the dealership for the 5th time and complaining, again, to management.
I've mentioned if they don't do anything to fix the paint I will make their lives hell until my lease is up. Despite their requests, I'm not paying extra for a paint warranty that they should just cover anyway for quality. After a rainstorm last night my 12 month old vehicle with 11K miles is missing clear coat off of two entire doors!!!
Reviewed Aug. 4, 2011
I bought a 2002 Altima in July of 2005. I had the entire factory recalls handled at Barbarino Nissan of Wallingford, where I purchased the car. I took care of my car religiously; as this is the first time I bought a car from a dealership, and I need the car to last! In the summer of 2007, I had a problem with the heating and cooling. So, I took it to my mechanic (Matt at East Main Street Auto in Bristol CT, now out of business). He said I had a blown head gasket. Fortunately, I had an extended warranty that covered the part. And they did a complete head job to the engine. Everything was fine afterwards.
Fast forward 4 years later, (May 2011 - I just finished paying the car off in March of this year!) I was losing a lot of oil. The first time, I thought it was a mistake made by Pep Boys on my last oil change. How I found out was that the oil light flickered - something that had never happened before. I thought I was seeing things, but it happened twice. So, I pulled right over and checked it. To my dismay, it was almost out. I took it to my new mechanic (Mike’s Auto out of Plainville CT). It was recommended by the owner (Pete) of the First Mechanics Garage, because the gentlemen who worked on my car (Matt) at East Main Street Auto now works there. Right away, Matt diagnosed the car with the very same problem - a blown head gasket. He immediately recalled that he had done the repairs 4 years earlier. What I had not noticed was that much of the coolant had been burned out of the car. There was no warning sign of smoke at all.
Reviewed Aug. 3, 2011
My 2005 Altima stalled on the interstate. I took it to an independent mechanic who diagnosed and fixed ($300.00) the crank shaft assembly. I reported the problem to Nissan but they offered no assistance. About a month later my check engine light came on and my car stalled out again, this time in the middle of an intersection. I took it to the dealer after reading about the recall issues. The dealer said my "ECM" would need to be re-programmed but they wouldn't reprogram it with the check engine light on. The check engine light was on because of the faulty Camshaft sensor. I contacted Nissan. Again, they offered no assistance. I paid $350.00 for Nissan to fix the problem that they created with their faulty positioning of the Camshaft and Crankshaft sensors.The recall only provides "reprogramming of the ECM" which Nissan refuses to do if the check engine light is on. The check engine light is coming on because of the faulty positioning of the 2 sensors. Nissan is making money from this supposed recall.
Many people are having this same experience. Safecar.gov has listed 521 complaints against Nissan (Altima 2005) NHTSA CAMPAIGN ID Number: 07V527000 DEALERS WILL REPROGRAM THE ECM FREE OF CHARGE. CERTAIN MY 2006 ALTIMAS WHICH HAVE BEEN PREVIOUSLY REMEDIED UNDER RECALL CAMPAIGN 06V223 (NISSAN R0606) ARE NOT INCLUDED IN THIS RECALL SINCE THE REPROGRAMMING FOR 06V223 ALSO INCLUDED THIS REPROGRAMMING. THE RECALL BEGAN ON DECEMBER 31, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Reviewed July 13, 2011
My right rear axel seal leaks but I definatly won't be taking it to any Nissan dealer for service. Last time they had my truck for over 80 days giving me all sorts of stories and run arounds. Until they got the registered letter from the N.J. attourney general for consumer affairs. They couldn't be more helpful after that. I see the rear axel problems are very common. There should be a re-call for that problem. How many re-calls can a dealer have before the lemon law kicks in? After 5 or 6 re-calls on my truck I'm ready to sell it. Let the buyer beware!
Reviewed July 6, 2011
My 2009 Nissan Altima 2.5 SL has a popping sound.
Reviewed July 2, 2011
I own a 2002 Nissan Altima and the head gasket overheated without any warning at all. The vehicle has only 126,000 miles and this appears to me of instead of the 2002 North American Car of the Year, they should have called it the biggest piece of "CRAP" of the year. WHAT THE DEAL!
Reviewed June 14, 2011
My Nissan Altima started using what I think is a lot of oil, so I took it to the dealer I bought it from to have it looked at. I had heard on TV that my car may be involved in a recall for this reason and when they checked the serial # it was involved. The service adviser told me we would have to do an oil consumption test and I would need to get a fresh oil change which I did with synthetic oil. After a few days, he called me and said that that oil could not be used and I would need to come back in and have my oil changed again with regular oil, which I did.
By this time, he had learned of the criteria for the test and told me to bring the car in at 1000 miles and wait at least an hour and have the oil checked. At around 1000 miles maybe a little more, I brought the car back and found that the first adviser had quit and left no documentation for my test and I would have to start all over again.
They still checked my oil at that time and according to their chart the car was using too much oil but since it was not documented properly, I would still need to start over so I did. During the next 1000 miles, I had to make a trip that was longer than 1000 miles but the car did not have enough miles on the oil change to be checked but I thought consumption is consumption and it could be checked anyway. I brought the car in at about 1700 miles and was told that it voided the test.
Also they still had me wait over 2 hours and checked the oil anyway and determined that it was no longer using oil. I checked my oil a day or two later before the first start in the morning and found it to be about 2/3 quart low and talked to Nissan and told them the situation. They responded that I would need to adhere very strictly to the test or they will do nothing for me. On top of this, I was told at the start I would need to come up with every receipt for all oil changes I've had on the car since it was new which I think is very unreasonable as they had not advised me of this neither when I bought the car or after the recall notice that I don't remember ever getting. I don't even remember where I got all my oil changes, some were in different cities. As I did not build the car, I don't think it is fair to have the burden of proof forced on me rather than the people warranting the car.
I have a car that I'm sure will not be worth as much if I try to sell if I can at all. I have to spend at least 3 hours to get an oil check at every 1000 miles or until they come up with something. Can you imagine getting your car to the dealer at exactly or even close to 1000 miles. If I have to make another trip, I will need to rent a car to make sure I don't go over the 1000 miles. I have to check my oil often and live with the fear that according to Nissan, can catch fire if it gets too low.
Reviewed June 6, 2011
My 2003 Nissan Altima is experiencing the same issue in the recall for the crankshaft position sensor. I called Nissan and was told my car was not included. I would like to know how they come to this conclusion when my vehicle is failing as with loss of power and shutting off due to this sensor. Nissan needs to honor my car in the recall and fix this faulty defect.
Reviewed May 19, 2011
I bought my 2007 Nissan Altima 2.5S brand new in August 2007. By 2009, I had already started having problems with the air conditioner. I have had it checked out and apparently, there is a dysfunction with the clutch, so I need a new compressor. Another issue I have had with the car since I bought it is the "miles to empty" gas display. When the car is low on gas, the alert comes up around 42 miles to empty. After about 25 miles to empty, it just shows "**" in the display. The whole point of the display is to let you know when you are getting close to empty. Therefore, not showing anything below 25 miles to empty is absurd.
Reviewed May 7, 2011
I was driving down the street and all of a sudden my car just shuts off on me and the steering wheel locked (automatically, with no warning whatsoever) I nearly killed myself in the line of traffic. My Nissan Altima 2.5 SL is a piece of ** and it was very expensive. I know there’s a recall for this particular issue with the crankshaft, etc. I hope u can assist me versus just getting rid of me. Please help me ASAP. My car won’t even start sometimes and I’ve already got a new battery and a new alternator in there. They are a piece of **. Please take this care away from me!
My car has veered to the side of the road causing severe wear and tear on my tires, my brakes and most definitely it has damage to the front because it crashed into a wall shortly after it locked. Please help me ASAP with this matter! Thank you for your kindness and support.
Reviewed May 7, 2011
We bought our used car from a Nissan dealership at 80,000 miles. It made a strange noise upon start up, just once, at the dealership, and the salesman said it must have been because it was cold. They had performed an inspection of the car. Turns out, this was just one example of many consistent problems 2003 Nissan Altimas have, wherein the catalytic converter assembly deteriorates and infiltrates the engine, thereby ruining it.
For the next two years, we noticed increasing oil usage by the engine, to the point of having to replace two or three quarts of oil per month, and continued decline in engine performance. Last summer, our engine seized going down the road, and we had to replace the engine. Now, the engine light is on, and the code is that there is something wrong with the catalytic converter, and that needs replacing.
It has a great deal of miles on it, but that's not the point. The point is that Nissan knew all along that their catalytic converters were faulty, had a recall on them, but not until most people had already passed the mileage limit for the recall. We will never buy a Nissan again, which is saying a great deal, as we have together owned at least 8 Nissan cars. We have spent $6000 in repairs of a timing assembly, a replacement engine, and now a catalytic converter.
Reviewed May 5, 2011
We purchased our '03 Altima 2.5 in late '02. We changed the oil every three thousand miles. At around ninety thousand miles, it started to use oil, about a quart every 1000 miles. I was told by my mechanic that this was not uncommon for these cars. During the last two years, it had gotten considerably worse and was regularly stalling at intersections, creating hazardous conditions. During that time, I also replaced the crank shaft positioning censor and camshaft positioning censor. The car was then consuming about 12 quarts in three thousand miles. I was talking to my mechanic about this and he pulled up a Service Campaign Bulletin on his computer that read impart, "2002-2003 model year Altimas and 2002-2004 model Sentras, there is a possibility that certain engine operating conditions may cause damage to the pre-catalyst. Material from inside a damaged pre-catalyst can enter the engine and result in increased oil consumption".
I went to the dealer with the VIN to see if there were any recall notices regarding this. He didn't find any. I called Nissan consumer affairs and explained the situation to them. They asked for the mileage and year of the car, then assigned me a reference number. They said I needed to get a diagnostic from a Certified Nissan Dealer in order to proceed with my file. After reading all the complaints in this forum and how Nissan had been responding, I pretty much convinced myself that I was throwing away the $105.00 for the test, but didn't have much choice. The results of the diagnostic stated in part "multi-cylinder misfire". Catalytic converter is coming apart from the inside. Engine is burning oil. White smoke coming from the tailpipe. Engine has blow by. Leaking through the oil chamber into the intake manifold. Recommend new bank one CAT and engine assembly. Apparently, they left out just where the pieces of the CAT were going. The total cost is $4515.00.
I got the information to Nissan Consumer Affairs who assigned me a regional specialist. He said the car was out of warranty and he could not check the service records because the car was not serviced at a Nissan Dealer. Not all of us want to pay the ridiculous amount that dealers charge. We have our own mechanics that we trust. If they were going to use the warranty to get out of this, why didn't they just tell me instead of adding insult to injury by having me waste $105.00? The car now has 140,000 miles (should have that at least much left in it. My Honda did and is using 1 quart of oil for every gallon of gas). I contacted the NHTSA at 888 327-4236 and filed a complaint by phone. It took about 15 minutes. I also went to SaferCar and clicked on search complaints and safety recalls. This was very informative.
The engine is done and so am I with Nissan. This was our first and definitely our last. As most of the others in this forum, Nissan refuses to own up to an obvious defect. Now my wife will be driving our old standby, a 1984 GMC crew cab dually at 9 miles to the gallon. When I figured in the amount of oil I have been putting into the Nissan, I guess that isn't too bad.
Reviewed April 29, 2011
I bought a 2005 Nissan Altima in June of 2006, new. I got an oil change the other day and was shown that the driver’s side floorboards are rusted out. You can touch the underside of the rug. The passenger side is not far behind. I checked for any recalls and there were none. I was told by several different body shops that this was not common with the Altima. I find it unbelievable in this day and age that a car can rust out in 5 years. I think Nissan should be held accountable for their product when they know that there is a problem. Toyota had.
Reviewed April 11, 2011
Service engine soon light came on in my 2005 2.5 Altima. It was pulling code for crankshaft sensor. I had it replaced, started pulling code for apps, had the pedal replaced as well as TPS and cam sensor. Youngblood Nissan will not re-flash ECM because the SES is still illuminated. The car shuts off at times driving down the road. When attempting to accelerate, at times the car won't go more than 20 mph, jerks horribly on the transmission. I have been out of pocket between labor and parts, approximately $1,000. I have 10 months left before this car is paid off. I am a single mother. This is my only means of transportation. I can't afford to purchase another vehicle and I am pissed Nissan isn't being held accountable. How many lives will have to be lost before someone holds them accountable?
Reviewed April 1, 2011
The car has burned oil since it was purchased and had only 102,000 miles on it. I looked online and the 2004 Altimas have the same problem caused from a faulty catalytic converter. My car experienced this same issue.
Reviewed March 11, 2011
I buy a Nissan Altima 2005. The car have the service engine light on. I asked and he responded that to change the gas tap. I did but the light turn on again. I went to check with the autozone and they said that the problem was the catalytic. It needs to be changed. When I went back to the dealer Mr. ** talked me to buy the part from him and to look for a mechanic to do the repair. I said no, the part cost more that $500. I already replaced the brakes pad and the wheel bearing motor mount. But my concern is the catalytic. This repair is more that $1000.00
Reviewed Feb. 23, 2011
I bought a 2003 Nissan Altima in March 2008. 6 days and less than 200 miles later the driver’s side wheel bearing went out. Tom Wood of Carmel didn’t fix it until a week later. They didn't fix it right the first time. I had to come back and get it fixed again 3 months later. The car had been driven 2,500 miles from the last time it had been recorded to the time I had seen it. The oil change should have been done before. I have put $2,000 to $2,500 already in almost 3 years since I have had it. I have already paid over $10,000 in 3 years.
The car isn't even worth $10,000. By the time I get it paid off, it will be worth around $3,000 to $4,000. Also, I have been reading there was a recall in the 2003 Nissan Altimas. I called Nissan’s headquarters and they said it was quote, unquote “fixed”. It was only a band aid for the real issue and gave me the run-around and called around the times when I told them not to call in order to not really talk to me when I am available so they can look like they are trying when they truly are not out for the consumer safety.
I have been reading it can cause engine failure. I believe everyone who has been having the exhaust manifold/catalytic converter replacement and or engine replacement due to the faulty catalytic converter should join in a major class lawsuit together. I believe I need a full replacement of a new vehicle due to the neglect of the Tom Wood Nissan and Nissan Motor Company headquarters. I believe people should have a safe vehicle to drive in day to day life instead of a lemon.
I got a $17,000 plus interest loan on a car, which may or may not even be worth to keep and or safe to drive, plus a lot of time in the mechanic shop, even with regular maintenance.
Reviewed Feb. 12, 2011
My father and I bought a brand new 2003 Nissan Altima 2.5S and it has performed well until at 45k miles, the problems have started to surface. On June 2010, the engine stalled while in middle of the traffic on a warm day. Secondly, the annoying engine check light came on after several hard starts. The crankshaft sensor, as well as the camshaft sensor, is not part of the recall (only 2002 model year does). It cost me about $130 for replacing both parts. It now performs as new car as before. It seems that my 2003 Nissan Altima may not live up past 100k - 150k mileages. The vibration, misfires and degrading catalytic converter might damage or shorten my car engine life. I just wish I could get my $130 back.
Reviewed Feb. 11, 2011
I have been having the same issues with my 2002 Nissan Altima that are being talked about all over the internet. After about 120,000 miles, the car has begun to run rough and eat oil. It is needing more and more frequent oil changes. The problems with the heater have also now started. The heater is not working unless the engine is running at high speeds. I have had the coolant looked at and the water pump but to no avail.
It seems from the information online that it will likely be a catalytic converter problem and that a blown head gasket is in my near future. There are tons of car advice sites all about starting a 2002 Nissan Altima Class Action Lawsuit. But no one seems to have taken this on yet. Is this a possibility? Here's another site that shows the issues: **
Reviewed Feb. 4, 2011
Recently, I took my 2002 Nissan Altima 2.5S into the local dealer for service work. My concerns were noises in the engine compartment and a "service engine" light that is on. The service writer and technician were extremely helpful in diagnosing my issues. I was informed that the catalytic converter is disintegrating, causing back pressure and the converter materials are being pulled into the engine. This condition caused a loss of compression and increased oil consumption.
I was informed that the engine needs to be replaced at a cost of $4,000. Nissan had a recall on the converters in 2003 for visual inspection only. Upon doing some research and calling other Nissan Service Departments in the area, I have found that this is now a common problem on 2002 and 2003 Altimas with the 2.5 liter engine. I do not believe that a vehicle with 80,000 to 100,000 miles should have an engine in need of replacement, especially when regular oil changes and basic service work is performed. These converters are defective. If the manufacturer issued a recall in 2003 for this issue, I believe they knew there was an issue with this part.
Cars, at least according to the advertisement, are built to last. I have seen other postings of the same problem all over the country. This issue needs to be corrected by the manufacturer. This should not be put on the vehicle owner's shoulders to pay for.
Reviewed Jan. 25, 2011
In 2010, my 2004 Nissan Altima 2.5S shut off when going at a low speed on the expressway. I read of a recall by Nissan for the engine/engine cooling system. They were to reprogram the ECM so that this problem would not happen. This happened again after the ECM was reprogrammed. I had my mechanic check the car and they told me it was the crank shaft sensor. I had it replaced and it is not even 6 months, yet the problem has reoccurred.
I contacted Nissan and they told me to have the car undergo a diagnostic test. I did that which cost me $130.00. They said it was the crank shaft sensor and cam shaft sensor. I have read numerous complaints on this from others. Nissan has a recall for the crank shaft/cam shaft sensors for 2002 and 2003. Nissan should recall this for the 2004 as well, since the recall for 2004 was ECM. Please have someone investigate this problem. It is very dangerous to myself and to others, driving at a low speed will turn the car off.
Reviewed Dec. 20, 2010
I have a 2003 Nissan Ultima. I'll try to make this short and to the point but that may prove to be difficult because of the circumstances. At 38k miles, it needed a new engine block-- under warranty, dodged a bullet there. Over the past year, I've put approx $4k into the car-- new head gasket, radiator, two alternators, two batteries, computer reset, steering arm joint, clogged fuel injectors, towed twice and the biggest problem of all is this piece of garbage nearly got me killed!
While driving, the acceleration just stopped completely while in drive on the road. First time I was able to glide over to a safe area where I wouldn't get plowed from behind. The second time (this should never happen once but twice and after a dealer repair of the problem) I was on a 55mph road when it happened and a 18 wheel FedEx truck with high beams flashing, tires screeching and horn blowing nearly slammed into the back of me while I helplessly coasted with no open area to pull over and no power. The whole time the car never shut off but I had no acceleration at all. When I finally got to the side of the road with some help from some guy, I put the car in neutral and park with the accelerator working in both but not when I put it in gear (reverse or drive).
The first time the dealer said it was vacuum hose problem and diagnosed some other crap which cost me approx $1,200 then the second time (only 1 month later) it was the alternator and battery which I had just replaced (battery two months ago, alternator eight months ago). None of this makes sense to me and I feel I was just fed a bunch of crap leaving me with no confidence in the product or the dealer for not recognizing there is a much bigger problem here and put money before safety. Common sense tells me that there's a serious life and death situation when driving this product and should be recognized by them rather than just taking my money and telling me have a nice day. I'm pissed and want some answers. I would like an attorney to contact me if applicable.
Reviewed Nov. 18, 2010
I have a 2005 Nissan Altima and the compressor just went out and it's going to cost $3000 to get fixed. That is ridiculous for a car that is barely 5 years old. I had a VW for 10 years and never had any problems. I will never buy this car again.
Reviewed Nov. 16, 2010
I have a 2009 Nissan Altima car, and for the last month, I have taken the car for service. I've been having problems with the brakes. This last week that I took it in the service man and he manager, who never gave me his name, said that it was probably something electrical. The battery was replaced, because the service person said that one year old battery was at 300-ish and should be reading more than 500. The car was picked up and used, and a week later the same issue arises. My concern is the brakes. I do not want to be driving and the car, be stuck in traffic, and cause an accident. I am tired of driving 35 miles to get it fixed. It is also affecting my schedule, and depending on other people to take me to school and college.
Reviewed Nov. 10, 2010
I own 2003 Nissan Altima 2.5 liter engine. This car costs almost $20,000, and it is a piece of junk. Based on others comments, I have the same exact issues. Oil burning, banging noises, and catalytic converters self destruction, plugging the exhaust system. Is there a class action law suit against Nissan? I'll never buy another!
Reviewed Oct. 26, 2010
We purchased our 2003 Nissan Altima at 63,000 miles. We drove it to 106,000 miles, and one morning, it literally was just dead. Turning over the engine, we noticed that it did not have any compression. We had it towed to our mechanic.
Computer code pointed to timing chain. When they got inside, they noticed that the timing was not the problem. They tested compression on all cylinders and still no compression. We’re told after talking to a Nissan dealer that we needed a new motor, $5000 for a new motor. We have meticulous records of upkeep, the car was great the day before. ** Nissan? Our family has driven Nissans to 250,000+. 100,000 miles is like just the break-in period on a Nissan. Apparently, not if it’s a 2002 or 2003. This has been the most disappointing product of the decade. Please let us know what we can do to get remedy or solstice from our nightmare.
Reviewed Oct. 17, 2010
I bought my 2003 Nissan Altima used in 2006 with 45k miles on it. Since then, we have had to replace a spark plug at 48k miles because it was damaged inside the cylinder. Then at 90k the rear sub frame was cracked and had to be replaced. We have been through 3 sets of tires (which the size on this car is not cheap), 4 alignments, and it still does not drive right. Recently, I noticed that it is consuming a lot of oil and it is not leaking or burning. I Googled it and found that I am likely screwed. I am going to be taking it to my mechanic to look at the catalytic converter and hopefully my engine is not shot yet. I have already put over 5k in this piece of crap in 4 years between the sub frame, 3 sets of tires, and 4 alignments. Nissan, you suck and I hope someone sues the ** out of your company!
Reviewed Sept. 29, 2010
My name is George ** and I own a 2003 Altima, which I purchased used. I used to think Nissan made some of the best cars, but boy, was I wrong. After a couple of months of owning the car, I noticed that it was consuming oil so I asked a mechanic and he informed me that it can be normal, but I should continue to monitor the vehicle. Well, a couple of months later, I noticed a gas smell coming from the vents and whenever I got on a hill, the car would shut off. When I took it to a mechanic, I was told the catalytic converter was bad so I had it replaced. About a week after the repair, I heard a rattle noise on the engine. Then it shut down with only 86,000 miles. When I had it towed, I was told that parts from the old converter had entered the engine so I now need new converters and engine.
This is a big problem because Nissan claimed to have fixed the issue with a previous recall, but everyone is still experiencing it. I have called the NHTSA and they are very helpful. They informed me that they want to do another investigation, but they need people who have information. So if you have all yours receipts or want to file a claim call them at 202-366-6381. Together we can make Nissan pay for the entire problem with the 2003 Altima.
Reviewed Sept. 28, 2010
My dad brought me a 2002 Altima for my birthday. It was purchased the third week of July. When he purchased the vehicle, it had 99,000 miles on it. I purchased a carfax report before I paid for the car.
Well about three weeks later, the heater cord goes out in the car. My passenger side floorboard was soaked. I was told to repair it. It would be about $270 for the part and $240 for labor. I didn't have the money at the time so there was a way to bypass the problem
Well on September 21, I went to crank the car up, it crank and cut off. I had to have it towed from school to my home which was 45 miles away. I called a local Nissan dealership and had to make an appointment. Well, I receive a phone call today at first I was told that the repair would cost $595.60 that's to reprogram the key, switch and antenna sensor. Then, I received a call about 4 hours later, saying that the ECM needs to be replaced. All repairs equal $1,570.00!
Since I brought the car as is, this is my problem now. I have read many complaints about this car since my car hasn't been working. They are all pretty much the same. Nissan really needs to do something about this problem. Too many consumers are complaining about the same problem with this car. I'm a single parent with 2 beautiful boys and currently attending school full time. Needless to say, I do not have 1,500 dollars laying around to fix a problem that Nissan knows exist. According to most of the complaints, the problem is still there after the vehicle is repaired. I will never purchase another Nissan vehicle!
Reviewed Sept. 16, 2010
The car has a problem. It stalls without warning. The recall was done on this problem, now it's stalling again without warning and Nissan says that the part is no longer covered. That the recall is a one-time deal even though the pert is, still defective. My concern is the neglect of Nissan of this safety issue. The car can stall at any time without warning, putting myself and others in danger. They are not concerned with this safety issue. When a vehicle stalls without warning, serious complications can happen.
Nissan needs to step up and replace these parts before a disaster happens. I do not feel safe in my vehicle anymore but cannot afford to continue to replace this part over and over. The new part they put in is still defective but they refuse to replace it again. Something needs to be done. This is happening to hundreds of Nissans and I cannot stress enough how dangerous this is. The refusal to replace this part is appalling. They need to stop putting profits ahead of people's safety! They have been aware of this for five years and continue to ignore it! Please help.
Reviewed Sept. 16, 2010
I contacted them because the crankshaft position sensor went on my car and it turned off in the middle of a six lane roadway. I read that there was a recall on this 2006 Altima. Nissan said that it didn't apply to me because my VIN wasn't on the list. I went to buy the crankshaft position sensor and another couple behind me in line was buying the same thing for their 2006 Nissan Altima. Nissan consumer affairs wouldn't offer me any compensation for this and said a recall might be extended if others complain about this issue. I think they should have a recall anyway because this is a dangerous position to be in when your car stalls in the middle of the road. It could have resulted in me having a bad accident.
Reviewed Sept. 14, 2010
After purchasing a 2007 Nissan Altima 2.5S with a 6 speed manual transmission on August 13th 2010 from Team Nissan in Manchester, NH, the clutch started slipping in all gears on or about September 10th. The vehicle is a certified pre-owned Nissan with 43400 miles on it when purchased. I also purchased a Signature plus pre-owned preferred extended warranty with the vehicle.
When I took the vehicle back to the dealership to have it looked at, they informed me that the clutch as well as the flywheel were bad, and the replacement is going to cost me approx $2500 to repair. They informed me that the clutch is a "wearable" item and it is not covered under any warranty. After contacting the regional warranty department, they informed me that they would not be offering any financial assistance. The cost of fixing the vehicle costs $2500 of which I do not have after going through a chapter 7 in the past 5 months.
Reviewed Sept. 10, 2010
I purchased a new Nissan Altima in 2008. At 6,000 miles 9 months old, it needed brake pads due to squealing and the rotors were so grooved they had to be cut. The dealer cut the rotors without my approval. At 6k they should have been warrantied and replaced. I told the service department it felt like the brakes were not fully releasing after stopping for a stop light. I also told them it was probably the calipers or some other brake defect and it would happen again before 30k. Now 17k miles later (at 23k) the dealer wants me too pay to replace the brakes and rotors.
17k miles after new pads were installed at 23,000 miles now 9/2010, the Nissan dealer wants me to pay for new rotors and pads. I was told the rotors can't be serviced because they cut away the rotors at 6k and there is not enough material left to resurface them. He also says there are "hot spots" on the rotors. The hot spots on the rotors can only be caused by defective rotors i.e. they are warped, improper repairs, they were not cut evenly, or the brake calipers are not releasing after they are pressed. I'm looking at $700 to $1,000 to replace all pads, all rotors and all calipers. Altima owners should start a class action law suit. Since all Altima have the same brake pad and rotor problems. How can I contact Nissan Fields operation service Mgr for California?
Reviewed Sept. 10, 2010
My 2003 Altima started burning oil, smoking, sputtering and a rattling noise coming from the engine area. I took it to a local garage and they told me that the cat converter had gone bad and broken apart throwing metals into the motor. They pulled up a recall for that specific problem for 2002-2003 Altimas and recommended I take it to a Nissan dealer for repair. When I called my local Nissan dealership, they advised me that the recall did not apply to my specific VIN number and they would not cover anything. I called Nissan home office and opened a complaint. In order to proceed with the complaint, I was required to take my car to a Nissan dealership and pay $95.00 for a diagnostic test to tell me what I already knew. I need a cat converter and a new motor to the tune of $4000 - $5000 that I do not have.
Reviewed Sept. 7, 2010
This is a response to the August 13th Comment by Candace of Front Royal concerning a recent service at Tri-State Nissan. This customer alledges that we installed the incorrect air filter in her vehicle which then led to $500 in repairs. Tri-State Nissan did not install an air filter and never has on this vehicle. In 50,000 miles, we have only serviced this vehicle three times.
During the last service, we recommended an air filter and cabin microfilter and she declined both. Top this off with the fact that Candace never even attempted to contact us about this issue! Candace needs to direct her concerns to whatever shop she has chosen to service her car with for the past 50,000 miles because it hasn't been here. I am sure the reason that Nissan consumer affairs won't assist her is because she cannot provide proof of an air filter being replaced by a Nissan dealership.
Reviewed Aug. 30, 2010
My sensors in my tires were replaced several times.The indicator light stil lcomes on even though my air pressure is okay.The last time I had this problem serviced was 1 year ago.The problem still exists but I'm out of warranty. It's obvious that the sensors are defective. The dealer would not help me without a service diagnosis which costs about $100 an hour. When I contacted Nissan directly, they gave me the same story.
Why should I have to pay for a repair that was not fixed right the 1st and 2nd time? This is my 4th Altima in the past 12 years. I will never buy another Nissan product due to the way I've been treated by the dealership as well as Nissan directly.
Reviewed Aug. 23, 2010
We have a 2002 Nissan Altima 2.5 purchased new that has been a great car. But recently we have discovered an issue that other owners have had and one that Nissan must be aware of. The car started to misfire badly and the check engine light came on eventually blinking. The car would hardly run. Took it to my mechanic and he discovered that one cylinder was misfiring. Engine codes were catalytic converter and one cylinder misfire. Upon investigation with a video device inside the cylinder he could see that something had been in the cylinder and beat around the inside destroying the spark plug. Inquiring and researching Nissan bulletins and history he discovered information was found about this happening to other Nisssan 2.5 engines.
It was determined that a screw that holds on one of the butterfly valves in the intake had come off, entered the cylinder, beat around for a period of time and eventually exited through the exhaust destroying the catalytic converter internally. Repairs/replacements have to be made to the butterfly valves using a special lock tight for the screws of all new valves, replace the spark plug and replace the catalytic converter. If the car runs okay we will be lucky to continue without further incident.
Just wanted to post this finding in case others have same issues and wonder what caused the damage. It appears that the inexpensive screws for the butterfly valves not staying on is the culprit of this expensive repair. I also wonder if they should have a recall on the butterfly valve screws of this engine if many other reports are given.
Reviewed Aug. 19, 2010
I purchased a 2010 Nissan Altima 2.5S recently. So far, I have driven approximately 3700 miles. The problem is that it is very noisy inside. The noise is mainly from the rotation of the front passenger tire on the surface of the road while driving at 45 and above miles per hour. It appears that there is not enough insulation to prevent noise coming from outside. It is very uncomfortable to drive and distracts the concentration of driving. It is causing some sort of a safety hazard. Please reply. Thank you.
Reviewed Aug. 18, 2010
March of 2004, I purchased a new 2004 Nissan Altima. I have been having the same car problem w/ the car cranking repeatedly and paying for the same car parts that were dealing with the recall on the car. I went on line and read consumer complaints. I see I'm not the only one Nissan Altima is benefiting and not standing behind their recalls, cars, or car products.
The economic damage is that Nissan Dealerships are making a huge profit on their defective 2004 Altima cars and parts that they are 100% aware of.
Reviewed Aug. 16, 2010
I recently purchased a 2005 2.5 Altima S 4-cylinder back in February 2010. I paid cash for the car and had no problems with it up until this month. The "service engine soon" light kept coming on. I took the car to AutoZone. The guy told me that it was on because I put the wrong kind of gas in my car. So, I put some stuff in to clean the tank ($87) and the light went off. About 2 weeks ago, while in the turning lane at a very busy intersection, my car quit. I pressed the gas. It would not go. I tried to restart it. The car wouldn’t start. I left it off for about 5 minutes. I called the police so that I would not be involved in an accident because of my location.
I tried to turn it back on. It clicked twice and would not do anything. I had to have it towed home ($60). I then had the battery replaced, then found that it was the alternator. I had a brand new alternator ($200) and had to have it put on ($50). The "service engine soon" light came on 2 days after and is still on. I took my car to AutoZone (again) yesterday. The tech told me that it was my 02 sensor which was causing my car to use a lot of gas and not have as much power. He said that if I don’t get the 02 sensor on soon, it will mess the catalytic converter up and I will have to purchase one of those also. The 02 sensor is $155. The catalytic converter is over $250. What am I supposed to do? I am not a bank. In fact, I am a single mother who bought this car because I thought Nissans were reliable.
Reviewed Aug. 13, 2010
On Aug.7, 2010, I took my 2009 Nissan Altima to Tri-State Nissan in Winchester, Va. for a simple oil change. While driving to work Monday morning, the car started shaking and cutting off. Finally I arrived at work and called AAA to tow my car to Sheehy Nissan in Manassas, VA. The service manager in Manassas said the wrong air filter was inserted and this caused the mass air flow meter to go bad. The repairs would be $512.92.
I called Nissan Consumer Affairs and filed a complaint, but to date no one has returned my calls or emails. When I do get a person on the phone they state that only Jamie **, "The Nissan Consumer Affairs Specialist " must answer my questions. This was not my fault, but I am the one without a vehicle because of someone else's incompetence. And Nissan refuses to even discuss the matter with me. Poor customer service. After this, I will never buy another Nissan vehicle.
Reviewed Aug. 9, 2010
Bought a 2005 Nissan Altima (2.5 L, 4-cyl.) on June 18, 2010. I started having problems with the crankshaft sensor. I did replaced the crankshaft position sensor, but the service engine soon light kept coming on. It reads the same error every time (crankshaft sensor). Recently (07/10/10), my car just stalled on the highway, made a loud knocking noise and blew a big smoke. The fire men and police that showed up believe it threw a rod because it leaks oil everywhere and is not drivable.
Nissan states they reset the ECM, but my VIN number isn’t in the recall for the crankshaft position sensor. So I would have had to pay for that. I then was able to get online and see that a lot of Nissan owners were told the same exact information: the ECM would be reset for free, but you would have to come out of pocket for the crankshaft sensor to be fixed. If this amount of complaints are identical, then it really boils down to Nissan Corp is ignoring and doesn’t care that their crankshaft sensor is failing along with the ECM. Because of this, some lives are gonna be lost.
Me and my two kids faced a stall on highway I75 with many people going well over 70 mph. We could have been killed! This landed me in the emergency room with anxiety and chest pains once I realized that my entire saving from my disability settlement of $3000 was gone plus $1000 in rental cars since my Nissan broke down. I can honestly say I have $13.00 left in my account and I am struggling with deep depression because I can not even afford to buy my kids school supplies.
Reviewed Aug. 6, 2010
I have a 2003 Nissan Altma, the head had to be replace . Car starting burning oil only got hundred thousand miles. I called Nissan about this, they gave me the run around. Took the car to my local shop could not pay Nissan all that money. The catlay cover is bad as well . Nissan needs to be made to pay for this problem. I have spent over 2000 dollars to fine out my motor.
Reviewed Aug. 2, 2010
I own a 2002 Nissan Altima 2.5 and have had several problems with it the past couple of years. After researching the internet, I see that I am not alone. There are thousands of complaints on the Altimas and for the same reasons. Engine light keeps coming on (replaced sensors and light still on). The AC makes awful noises (replaced tensioner per dealer. Did not work). Cam and crank shaft issues, etc. Why is Nissan not being held accountable for these issues? Are they building faulty equipment purposely just to charge the customer thousands of dollars to fix the car? New engines on a Nissan less than 10 years old? Like Toyota, Nissan needs to step up and fix these cars. We, the people do not have $$ to keep throwing into a car that we have already paid good money for. I am without a car and having to spend money to get to work by other means.
Reviewed July 31, 2010
I have a 2010 Altima and just noticed today that the sidewalls of three of the 4 tires have a dent. This is a car with 4,000 miles on it. I am going to the dealership tomorrow. Please wait for more update.
Reviewed July 30, 2010
I took 2005 Nissan Altima in to local dealership for recall work on faulty crankshaft sensor which Nissan has acknowledged overheats and causes interruption to the signal. The vehicle in turn stops running while driving. Nissan refuses to correct the faulty part and only wants to re-program the computer to inform the driver the vehicle has shut off.
Nissan should stand behind faulty parts and replace them when conditions may put the driver in a crash/dangerous situation. $200 out of pocket to replace the part.
Reviewed July 28, 2010
Today we went to lease a new Nissan Altima and everything was okay till we went to see the Finance Department. The numbers that he was giving us was totally what we agreed with the salesperson. We have excellent credit and repeat customers to Bay Ridge Nissan, but this time they did not do nothing for us. On top of everything, the manager of the store, Vincent, called us "stubborn" because we did not want to make their deal. They are so wrong, we could buy or lease in so many places but to find a customer like us is hard to find. I'm sure if the owner reads this, he will not be happy about that. I know I would not.
Reviewed July 23, 2010
I was told today that the catalytic converter on my 2003 Nissan Altima has detorated into my engine resulting in the need for engine replacement. I went on line and say hundreds of consumers with 2002 to 2004 Nissan Altima's who had the same experience. Apparently Nissan is aware these convertors are defective but failed to notify the consumers. At a minimum there should be some type of class action lawsuit for not notifying consumers of this defect.
Reviewed July 20, 2010
I have a 2003 Nissan Altima 2.5s. I have made several repairs to it because my engine light kept coming on. Every time taken in I was told it was something dealing with misfires in core 1 or 4 and random codes. Well I got my oil changed on Friday, didn't drive it at all. On Monday, it was smoking. When I took it in to have it checked, there was no oil in it and I was told that my engine was gone. I am so upset about this. What now?
Reviewed July 19, 2010
I purchased two Nissan from this dealership in 2004. I bought a new 2004 Altima and several months later, in 2004, I ordered a 2005 Maxima. The '04 Altima had a recall on the engine that was repaired without incident and the vehicle runs fine. Now, the '05 Maxima only has 76,000 miles and the transmission slams into gear with a few seconds pause when shifting out of park into reverse or drive. After driving the vehicle for about ten minutes, it begins to jerk when changing from first gear into second gear and second gear into third gear, like the transmission is going to come out of the front of the vehicle. Also, while driving the vehicle at 25 miles per hour and 35 miles per hour, the vehicle's rpm accelerate on its own without gaining any speed but loss of power instead. I take care of my vehicles and researched several months before bringing my vehicle to Leglue Nissan for service.
I have located numerous complaints when I google '05 Nissan Maxima Complaints that I was sure Leglue Nissan would repair this defective transmission since I did spend approximately $70,000 on two vehicles in a six-month period. Instead, I was told by the Maintenance Manager Al, the General Manager Al Leglue and Gore from Nissan Consumer Affairs that I couldn't be helped. Unlike Lexus and Toyota owning up to their recalls, I'm very disappointed in Nissan. I will not buy another Nissan as long as I live and I will network everyday to everybody I know online and word of mouth about what Nissan has done including the media. This defect issue will be addressed shortly because all media venues will have the first opportunity to drop this story. If I was the only one with a bad transmission, I would gladly pay it. But there are hundreds of consumers with defective '05 Maxima transmission that are being left with a $3000 to $4000 repair bill that shouldn't be ours.
Reviewed July 6, 2010
Where can I began. I am literally having the same problems as others. My 2002 Altima has been in the shop so much over the last few years. The car only has 74k miles on it. I rarely drive it out of town. I think the problem began when I purchased it. The first issue was the vehicle needing a fuel induction service within 30 days of purchasing it that the dealership that I purchased it from wouldn't cover (although, I purchased an extended warranty - the car was purchased at a Honda dealer). I never purchase an extended warranty from a different make of vehicle. They want all the service done at their facilities. Even though your make may be different.
The other issues began when the service engine light started to come on about 2 years ago. I was told it was the fuel/gas cap and it wasn't. After what, 7, 8 or more diagnostic test by the Nissan dealer, the Honda dealer where I purchased it and other local automotive places, I've been given a range of reasons that the light is on. I initially noticed that the engine was consuming massive amounts of oil. I have to check the car every week to two weeks. The first diagnostic was an engine short block issue (that was estimated to be $2,370 in assembly and $1,530 in repair costs). They told me that it would be like exploratory surgery and didn't know the the extent of the damage until they began the work.
I called Nissan corporate and spoke with some cocky lady that was the regional specialist who blew me off. And of course, this was something that was not under the warranty of the 5 year 100,000 miles although, my car was at about 60k at that time. The extended Honda warranty didn't cover it either, as this was one of those items that was not covered. I started using Lukas oil at the request of a mechanic with my regular oil changes, which are about every 1.5 to 2 months now.
In a subsequent diagnostic, I was told that the catalytic converter was bad. This was right around the end of the warranty of 5 years. However, because my car was purchased by the dealer in Nov of 2008 (the in service date was a year earlier on the warranty). I purchased my vehicle in Jan. of 2005 with 30 k miles on it. Therefore, I really only had 8 months of warranty left when I purchased the car, but the Honda dealer was blatantly misleading about this information.
I called to Nissan corp. again at the request of the local Nissan dealership. The service technicians thought for sure that Nissan corp. would cover or help pay for some of the expenses, but once again, nada. I was told that I needed to get a diagnostic by the local dealership as opposed to another automotive clinic before they would consider my request. Well, they had me pay $80 for a diagnostic again to play phone tag with me for 3 weeks to just blow me off. The new regional specialist, Andre, was just as rude as the former one. I requested my $80 back since it was already diagnosed and once again, nada. Andre told me that he had spoken with the dealership and didn't feel that I had most of my service repairs done there (in other words, they didn't feel as if I was a loyal customer when it came to getting my repair work done at the Nissan dealer, despite the fact that I had an extended warranty with a Honda dealer and needed to get most of my service done there).
So now, this catalytic converter is estimated to costs over $1,000. I will attempt to repair this vehicle one more time, but this is my last effort. It is like a failing relationship. Sometimes, you have to just face the facts that it is over, cut your losses and move on. I am hoping that I can get one more year out of the car,so I can buy another vehicle. Believe me, it will be anything but a Nissan. I have learned that they do not stand by their products.
I have also learned some valuable lessons, never buy an extended warranty because they never cover anything. The other lesson is never buy a warranty with one dealer or maker of a car for another. If you buy Ford, buy it in a Ford dealership and get the ford extended warranty if you must, but do not mix it up.
There should be a class action suit against Nissan. They know that their product is faulty. It is a shame this car is 8 to 9 years old and is a piece of crap. My grandmothers 1984 Buick Park Avenue hasn't had this many problems. It's a shame when a 20 + year old car outruns your 8 year old vehicle.
Reviewed July 1, 2010
I own a 2006 Nissan Altima, 4 CV, 2.5 L. I am having problems with the crankshaft sensor. I have replaced this twice, but the service engine's light keeps coming on! It read the same error every time, "crankshaft sensor". I called Boulder Nissan and was told that my car is not on recall. I then called Nissan Motors directly and was told the same thing, even though I said my car's problems match the problem described in the recall.
Reviewed July 1, 2010
I have a 2002 Nissan Altima 2.5 engine with a blown head gasket at 70,000 miles. Car is in shop now with a $1600 repair bill. Nissan will not help with anything. Never will I buy another Nissan. I own two Nissan's. Both will be traded as soon as possible.
Nissan Altima Company Information
- Company Name:
- Nissan Altima
- Website:
- www.nissanusa.com
