
Nissan Altima Reviews
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The Nissan Altima is a mid-size car. Read more Nissan reviews to learn about other models.
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Nissan Altima Reviews
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Reviewed Aug. 16, 2014
I have an 05 Nissan Altima. I do like my car, it's roomy, comfortable and nice. However, the transmission slips, brakes squeal and just today as I was doing 70 down the freeway my automatic seat adjust decided to push me all the way into my steering wheel almost causing me to wreck. If I wasn't quick to react and close to an exit I would have wrecked and the air bag would have crushed my face!! I've been all over the Internet and can't find any similar incidents and I can't get a hold of BBB or Nissan after hours! I've NEVER been so scared driving in my life.
Reviewed Aug. 7, 2014
Yesterday a man approached my friends and I when we were getting ready to walk. He told me his wife had my model car exactly the same year and her floor boards were rusting through. Sure enough he looked and it is happening with my car. Nissan of course wanted me to have their techs take a look and they gave me an estimate of $3,000 to fix, said it was the owner’s responsibility. I am waiting for a callback from Nissan. This is my safety and I would like to know how many others of you have the same problem. I would not have known if the man did not give me a heads up. I need consumer help!!!
Reviewed July 9, 2014
I need to take the car in. The car is 2013, 12000 and having brake issue with it.
Reviewed July 7, 2014
My 2005 Nissan Altima started looking really bad about 4 years ago. I didn't know what the problem was until I went to a Nissan auto body shop. I was advised it was clear coat failure and it was a factory problem and I should contact Nissan. I tried via internet to do this and nothing happened. My poor car is in great condition except for the paint job. It looks like it has the mange on the hood and top of the car. I can't afford to get it repainted at the time. I believe Nissan should make it good. I have seen other cars in the dark blue as mine that looks almost the same as mine. Looks like it is a factory defect. I believe Nissan should pay for a paint job!
Reviewed June 29, 2014
I have a 2008 Altima. I have had a problem with my windshield since I got the car in 08. It always fogs up and no temperature setting will correct the problem. I've taken it to the dealership in EHT, NJ - Admirals Nissan, and they could not find the source of the problem. My car only has 57,000 K in very nice shape. Or so it was. I went to a car wash and they have offered me a detailed job/but then the guy looked at it and said that I should look up if there has been a recall for that make and model, because the front of the hood and the top of the car looks all scratched. I have not found anything online and would like to know if anyone else has had the same issue???
Reviewed June 26, 2014
Bought a brand new 2013 Nissan Altima SV, paid cash for it. Not long after I bought it, I noticed rusted nuts on the back of both, driver’s seat and passenger seat. Took car in to dealer only to be told that is normal for the Charleston area. Bought car on 8/23/2012 and by 9/23/13 totally rusted under both front seats and under dash. Dealer had my car for almost 6 weeks straight. Two days ago they were still waiting on a frame. They are on national backorder from what I'm told. But they stopped the press (assembly line) twice but was sent the wrong driver’s seat twice. Went back and forth with Nissan consumer and dealer. Dealer owner told me once they got into it, it was worse than they thought. Requested a buy back and was turned down. I asked how can they produce new cars with seats but can't get me mine. I was told today it's hard to get parts for new cars REALLY? I have been so stressed, about to have a breakdown over my car. Would you be happy if this were you and you have your children or grandchildren in this car... and paid cash!!
Reviewed June 26, 2014
My 2010 Altima when the brake pads get about half worn, the brake light, VDC light and the slip light comes on. When I change the brakes the lights go off. Does anyone else have this problem or know what causes it - and my paint is also peeling on a car that is 4 years old. That is a problem but it’s my problem. That’s what I've been told from Nissan.
Reviewed June 24, 2014
I purchased my 2002 Altima SL with 35k miles. At 88k, I started burning oil 1 qt for 150 miles. It turns out that Nissan has issues with upper catalytic converter that disintegrates into the motor and ruins the cylinder walls and rings so that oil doesn't stop burning. I went to the Bergenfield dealer and explained the problem and they said there was no recall on my car and refused to acknowledge it to be an issue and that they couldn't help me. $4,000 later and a motor change I got the car running again.
I had to go back to a dealer when I had 102k and mentioned what happened with the motor and they asked, "How many miles does the car have on it?" I told him just over 100k. He responds, "Oh too bad its over 100k miles and we can't do anything for you now but we could have if it wasn't over 100k. (Really what the heck is that!!!!)" I also was smelling mold after it rained and it drove me crazy what it was from. Well one day changing the oil, I noticed there was a hole in the floorboard on the driver's side. I then looked at the passenger side and there was a gaping hole that was about 6" x 14" and the only thing that was keeping passengers feet in the car was the wet, moldy smelling, sagging carpet. I have never seen rust so bad on any car I ever owned. Even after fixing it and placing metal panels in place, it still continues to rust away like crazy. I finally had to use fiber strand (fiberglass filler) and cover the whole area on both floorboards.
The car has 265k now and I have many issues with running rough or random stalling which is very dangerous. There were problems with the camshaft and crankshaft sensors that did have a recall. The mechanic could not get any codes from the computer and only if the car completely stops running can he have a better chance to find the problem. I will have had the car for 5 years this coming November and still owe money on it. Hard to believe these issues don't get acknowledged or addressed by the manufacturer. I am posting this for anyone that may be thinking about getting an Altima to be very aware of what are the problems you may encounter with the cars.
Reviewed June 24, 2014
I have loved my 2005 Nissan Altima. I've taken excellent care of it and serviced regularly at Nissan dealership. I was going to sell it and all was fine until potential buyer checked floorboards. They are rusting out! I googled this and found out it is a big problem that Nissan is aware of and they have done nothing! I feel very taken advantage of by Nissan. I'm so disappointed. I was going to buy another Nissan. Not now, not ever.
Reviewed June 21, 2014
I have a 2005 Nissan Altima with 121,000 miles. I am the original owner and this car has been garaged for most of its life. I was shocked last week, when a independent dealer was changing the oil, to find that the floor pans are completely rusted out. After researching this, I find that it is a very common problem among this car. I am extremely angry that Nissan is not acknowledging and fixing this manufacturing defect. Our Nissan dealership has done the majority of the service, and never once have they brought it to my attention. This is a safety hazard and should be addressed immediately by Nissan.
Reviewed June 21, 2014
I bought a 2014 Nissan Altima. The car suffered some kind of system failure while I was driving on the highway. This was during the first week of my purchase. For my highway I called up my dealership and they said as per company policy I should contact the closest dealership. I called up NISSAN help-line and was asked to get the car towed at my own expense to the closest dealership. Mind you... this is a brand new car with less than 300 miles on it.
After a lot of phone calls and agony dealing with towing agents, I was able to get the car to the closest dealership. The manager at the dealership said since the purchase was not made from their dealership he doesn't really care about resolving the issue and won't service the car. I called up NISSAN help-line again to complain and they said "Oh ... Sorry to hear that. Just go to another dealership. There is nothing we can do if the dealership doesn't have time." So I said, "But it was you guys who suggest that I reach the closest dealership and that as per contract they have to resolve the issue."
Again all NISSAN did was apologize and kept saying "Go to another place." I was stuck with a broken car in middle of nowhere with absolute no support from the manufacturer. From this incident you can judge for yourself what kind of service standards Nissan has. Btw... if someone wants to validate this incident I have an office NISSAN complaint number available.
Reviewed June 19, 2014
I am having a loss of power and my car is burning more oil than it should, I am going through at least 2 quarters of oil between oil changes. Is anyone else having this issue. My car does have over 200k on it but the issue started around 193k. I have spent over 2k on to get it fixed with no change. It is actually a little worse off now. I don't want to get rid of my car and would rather fix it at this point. I keep taking it to the dealership and they tell me they can't find anything and it runs fine to them but I am not having the same luck. It runs rough and you can feel an occasional skip in the engine.
I am looking for assistance in how to resolve this issue and for my car to run like it should. I understand that it is 7 years old but it should still run like it did the day we bought it with 7 miles on it. Any help will be greatly appreciated.
Reviewed June 18, 2014
Our family is on our second first generation Altima (1997) that has 178k and had one (1995) rear ended at 304K. We found them to be cheap (both under $1500) and gave us great service. There are not many features or amenities, but it does have the 90's basics (A/C, stereo). Rear seating is poor but expected. Both had suspension issues that haven't really bothered us, but the KA24DE motor is amazingly rugged. You can be a pretty negligent owner and still have it run reliably, although ours was loud with a misfire. Great first car, cheap car, disposable car, station car, and whatnot. We get about 30-35mpg.
Performance varies greatly on condition, but the thing does not have driving aids like more modern or upscale cars, and is small so be careful in hazardous conditions. Snow performance is better then my 2002 Infiniti I35 which is based on the Nissan Maxima, possibly does due to its low weight. Rust is an issue in the stills and quarter panels but not under body, again expected for a 90's car (specially Nissan, my I35 has rust starting also). Hopefully, when I get future Altimas that are of newer generations, they also prove as reliable. Picture is of our 1997 Altima gxe, with light grey cloth interior. My 2002 Infiniti I35 is in the background.
Reviewed June 17, 2014
I purchased a 2008 Altima 3.5se and I've had nothing but problems. We've replaced cam shafts position sensors multiple times, brand new transmission, brand new computer system all within the past year and it continues to stall out and we can't get the check engine light off. Nissan dealership, Girard Nissan in Groton, CT has been horrible to deal with. I will never buy another Nissan.
Reviewed June 13, 2014
I just talked to a friend of mine who works for farm bureau insurance and the 2014 Altima they gave her to drive has had several things wrong with it including a broken axle. What next?
Reviewed June 8, 2014
This is my third Nissan; the last two have been Sentras, and I decided to upgrade for a larger, classier vehicle. I just passed the 30,000 mile mark. I have had the recall fixes taken care of, and one or two other minor inconveniences - which the Nissan dealership handled beautifully. I LOVE THIS CAR..... probably more than any other car I've ever owned. The problems have been very minor - compared to the comfort, handling, and economy that I experience every day. I am a cautious - but not ridiculously slow driver - and I average 32 mpg in the city. I use cruise control wherever and whenever possible. It simply makes sense that the computer feeding gas to the engine is far more efficient than I can be. I also look ahead and anticipate slow downs and stops, rather than hitting the gas - and then braking when the engine is peaking! Sensible driving equals good mileage. I would not hesitate to recommend this car, and I will buy another one in the future. I am a very pleased customer!
Reviewed June 4, 2014
I have taken my car back to the dealership several times and my brakes are still squeaking. My car was bought new, is less than 2 years old and has less than 30,000 miles. The dealership suggested that it was the build of brake dust and that I should take my car through the car wash and wash the brakes off often. My brakes squeak when it is hot, cold, wet, dry, morning, afternoon, and night. The noise is so loud. I am really frustrated. They told me this is not unusual. I had a Nissan before I bought this car and did not have this problem. I am really tired of this issue. I am wondering if there should be a recall because I have read the same complaint about the brakes on the 2012 Altima.
Reviewed May 31, 2014
I had this problem in my 2008 Altima Sedan. The seals at the bottom of the doors can get clogged with gunk and nastiness. It is an easy fix to do at home if you still have the problem. Just take a flat head screw driver and gently run it along the seal at the bottom of the door. This should break up the gunk and allow the water to return to draining like it is suppose to. I had to do this once last year and the problem has yet to return. Just be gentle that you don't tear or damage any of the seal.
Reviewed May 29, 2014
I purchased a 2013 Nissan Altima in pearl white in Sept. 2013. I noticed about ago rusting under back up camera in rear, and also discoloration in paint, now peeled. I came in for oil change, expressed my concerns and was told that I would have to have to wait for recall that Nissan was aware of situation. This was obviously not ok seeing that the car was new and under warranty. I called the consumer affairs regional dept. I was then reassured this would be looked into... still waiting. I went back to dealer and now they are saying it is from previous work that had been done on front driver side panel and bumper. However, they could all of sudden fix the rust without recall. I am so upset like why would I want to keep a car that is already rusting and peeling. I'm stuck with a crappy looking car and having to pay for it!!!! I learned my lesson, should of kept my Pontiac... Never again Nissan!!!!!
Reviewed May 28, 2014
I had a similar problem with my 2008 Altima. Every time it rained I would hear water in the passenger side door. Come to find out, that water was indeed getting in the door. So, I examined the door, and found a small plug at the very bottom of the door. I pulled out the plug and wouldn't you know it, a ton of water came out. Not sure if the 2010s have that same plug, but it would be worth checking. It's a very easy fix, even though it is annoying to have to do this every time it rained.
Reviewed May 15, 2014
I have a 2008 Nissan Altima. I have owned it for 2.5 years and for the past few months, I have noticed the shine on my car is not shiny anymore. The hood, roof and trunk all are discolored like a very dull black color. I need advice of what to do. I have a Platinum warranty on my car But I need to actually read it first.
Reviewed May 14, 2014
I contacted Consumers Affairs Nissan. I was told to make an appointment for inspection, which I did. I have a 2006 Altima with 67,000 miles. The service asst. mgr. told me that the perforation warranty had expired, three years ago. He took it in, hoisted it up & took pictures for forwarding to the regional mgr. I received a call the following week, being told how sorry & apologetic Nissan is but it can do nothing, for the perforation warranty had expired.. I asked why wasn't I told that initially, that there was NOTHING that it could do? Why was MY time WASTED with inspection, when AFTER the inspection, with the photos confirming the rusted floorboards & being forwarded to the regional mgr., that Nissan could do NOTHING? I emailed consumer affairs, asking for my case to be re-submitted to a higher up. I was called about one week later, with the same memorized, sorry, apologetic, non-caring response. I told the lady that the rusted floorboards are a matter of WORKMANSHIP & NOT A PERFORATION EXPIRED WARRANTY concern. The rusting is IMPROPER WORKMANSHIP, that is BEYOND any warranty! What about a class action lawsuit? Why has not one been filed? Let's do it! Any ideas about proceeding?
Reviewed April 21, 2014
Water is getting inside the cabin from below (there was water under the driver/passenger seats). Took the dealer and they "fixed" it twice (they identified a "missing sealant" somewhere underneath the car), including replacing the full carpet in the 2nd time I took the car there. However, the smell of mold is all over the place now (about 3 months after carpet replacement). It is hard to stay inside the car with the windows closed. I took it to NISSAN again today and they will "inspect it". Has anybody else had this issue?
Reviewed April 4, 2014
I bought a used 2010 Nissan Altima sedan. All is well with the car. The problem is here on the east coast we had numerous days of rain. Now when I break or accelerate I can hear water. Seems to be somewhere in passenger door and under the passenger side floor board. Has anyone had this problem?
Reviewed March 26, 2014
Chassis had water come in to the car, carpet replaced. AC has humidity smell after incident. I was told that this is normal from AC function. Bought car new Aug of 2013. I am contacting Nissan Consumer Affairs.
Reviewed March 18, 2014
I purchased a 2008 Nissan Altima in 2010 with 32,000 mileage. I have only had one problem with it until now. The only problem I had was with the starter and this was the same year I bought it. Customer service took care of it with no problems. Yesterday my car starting to jerk as I accelerate. I am not sure what the problem is however this could be a result of my car having high mileage (127,400!). I am hoping that it is not a serious issue. Otherwise, in the 5 years that I have had the car, I have been very satisfied!
Reviewed March 14, 2014
I have a 2008 Nissan Altima, which I bought two ago at the Nissan dealer. I'm still Pay that car and my dashboard is Melting. So I went to the dealer to see if They can help me with the problem. Nissan gave me the # for the Office and I call and They tell me that could not help cause I bought the car with 51 miles and the guarantee on that was until 31 miles. But Nissan Dealer sales never explained that to me. And now the dashboard continues Melting and casting a shining reflection that makes it impossible for me to Drive that car, I pay 19000 dollars for that car. I need help someone have to respond for the damage.
Reviewed Feb. 21, 2014
I own a Nissan Altima 2008... My dashboard is melting and the shininess of the defect is causing major glare on my glass, which makes it difficult for me to see clearly through the windshield. I contacted Nissan Corp to assist me in replacing the dashboard, because obviously that's not normal and they refused to assist me with the cost of the replacement dashboard... Even though the Nissan Dealership told them through a diagnosis that the dashboard needed to be replaced... I was very surprised that a multi-billion dollar company refused to assist their customer with such a minor request. Unfortunately, I am a unsatisfied customer and I am going to contact the Better Business Bureau for further assistance.
** I did some research online and found 100 of customers who have the same exact problem with their Nissans ranging from 2008-2013... and have also mention that Nissan was not very cooperative with them either...
Reviewed Feb. 19, 2014
I called Nissan Consumer Affairs only to find out this is a big joke. I spoke to a Consumer relations rep who makes $9.50 an hour and was told that my case needed to be escalated to a regional consumer affairs associate. I thought that I was really getting somewhere until I found out that this important regional consumer affairs associate was a guy who makes $12.50 an hour and sits only 3 cubicles from the guy who makes $9.50 an hour. I guess it is a dollar raise for each of the cubicles between the customer relations rep and the regional rep.
Anyway if that was not bad enough then I found out the regional rep could only approve business at a ceiling of $250.00 which wasn't much help to me with a blown transmission in my 2014 Nissan veh. Also, to add injury to insult I found out that neither of these guys really even worked for Nissan but they were employees of a company called Teletech located at 1230 Park Avenue in Amherst, Ohio. Well there is one bright side. At least I did not get connected to the Teletech call center in the Philippines!
Reviewed Feb. 17, 2014
I purchased a 2014 Altima in Oct of 2013. I had issues with the car 7 days later. I came out my job to find out that car would not start. Call the dealership. They gave me a number to a towing service. I waited 4 hours on the tow truck. The lady with the towing service forgot to call me a truck. They keep my car overnight say they found no problems. I pick my car up the next day and three days it does the same thing, won't start. They would not give me another car even after me taking it to them three times and plus the service guy told me he did not know what was wrong with the car and he could not fix it. I am still in the car today.
Reviewed Feb. 17, 2014
I bought a brand new 2012 Altima at the Nissan Dealership in Billings, Mt. I am so dissatisfied with their customer service that I will never go back there. About 3 months after I bought the car, the brakes started squeaking. I called and was told that it was new and they had to be "broke in". A few months later I called because they were still squeaking every time I used them. I was told at that time that it was no big deal and that when I came in for a tire rotation they would look at them. Needless to say, my one year warranty had expired.
I took my car in because they had gotten worse. This is what they said. Nissan knew about the brake situation and was concerned enough to make a "kit" that the dealerships could use to fix the problems. It was not so big of a deal that they had to make a recall. When I asked about getting them fixed, they said it would cost me over $600. This is on a car that was less than 18 months old. The people in the service dept at the dealership here in Billings are some of the rudest people I have ever had to deal with. I need help making sure this complaint is being heard. I will continue to write reviews of this sort. They have lost a whole family of consumers and I will continue to make sure that anyone I know that wants to go to Nissan in Billings will go elsewhere. I understand there is another Nissan dealership in Bozemen Mt.
Reviewed Feb. 15, 2014
My 2008 Altima SE Dashboard is melting and cannot be fixed. It puts out a glare in the day bad for driving and could be breathing in toxic chemicals. New City Nissan Dealer in Honolulu, HI said there's nothing they can do since it's out of warranty and the cost will be $2,304.00 for a new dash. That is high compared to other places. I feel this is a defective dashboard, melting is not normal and its cracking in certain places. Nissan does not want a recall. This is a health and safety hazard. My family and I purchased 3 Nissans brand new from them and they treated us bad. Consumer Affairs did not help out too. They said they can't do nothing. I feel this is not right because this can't be fixed it has to be replaced at a high cost.
Reviewed Feb. 12, 2014
I own a 2008 Altima and until recently I have been extremely satisfied. I am completely anal (I mean COMPLETELY ANAL ;) ) with the cleanliness and maintenance of my car. I PRIDE myself on how good I keep my car looking and running. One month ago, my friend who was riding in the back seat complained saying it felt like he was riding a roller coaster at Six Flags theme park and suggested that he help me change the rear shocks. I thought to myself, 80k miles on a 2008, yeah, he is right, what a smart guy, I should change the shocks.
When we went to change the shocks, we noticed they not only needed to be replaced, but were completely blown, there was about an inch of rust covering everything behind the wheel, the bushings were even seized... Upon attempting to remove the bolts from the bushings that hold the shocks in place, the bolts SNAPPED off due to the amount of rust. The bolts were so rusty that we snapped 2 nice socket wrenches attempting to remove them. We ended up having to use blow torches and hack saws just to complete the job. It took over 22 hours of labor to do a simple hour and a half job. Needless to say, we got the job done. However, my unwavering faith in Nissan has been shattered. My friends now say my car belongs at the bottom of the Pacific ocean with the rest of the Jap fleet. Sigh... I am reading a lot about rust problems? What is the deal NISSAN?!?!?
Reviewed Feb. 12, 2014
I just bought a used 2009 Nissan Altima 4 or 5 days before and the car was broken now. The security indicator light was on and I could not start the car. I paid the car towing service to tow the car to the car shop and still don't know what happened.
Reviewed Feb. 9, 2014
2010 Nissan altima hybrid - When I go to start the car, the shifter shakes and the front tire. It has happen 4 times.
Reviewed Feb. 7, 2014
My Nissan Altima 2003 2.5s 4cyl - I was driving fine, turned off the car to go into a store. When I turn it back on I began to shake and as I was backing up, I then parked the car, turn it off and waited for a few minutes, turned it back on and the car was fine. Today again, after running some errands, I started the car but this time when I turn it off and back on, it continued to shake. I drove off and later the shaking had stopped. Later on that same day, at a red light the car begun to shake again. But I have turn it on several times after that and it is running fine.
Reviewed Jan. 27, 2014
2007 Nissan junk Altima CVT - Bought the car with 94000 from a Hyundai dealership, my mistake, but with Nissan being their "sister store" I trusted them. I paid 10000 for the car, fell for the $1600 extended warranty 2 yr/24000miles. All paid in full while still in warranty terms, the transmission started slipping. Upon contacting Somerswoth Hyundai, I was told it's a Nissan, go to Nissan... I work 80+ hours a week almost an hour from my home and dealership. 2 weeks ago, I had to stop quick and swerve to avoid an accident. After stopping then trying to go again, car wouldn't move.... Got it rolling by using the shiftronic, crawled the last 2 miles to work.
Car sat for my 13 hour shift, started it up and it was fine. I brought it to Nissan 2 days later after I read 700+ complaints about the CVT issues and noticed there was an extended warranty thru Nissan for 10yrs 120000miles. Well lucky me, I'm just above the miles and they will not help me!!! I am disgusted with Nissan. I now have a $8000 lawn ornament that I still owe $4000 for the personal loan I took out to get the car!!! At $7000, how am I supposed to fix this car???? And I couldn't sell it for $1. There are 4 Nissans in my immediate family and I can tell you they will all be gone ASAP.
Reviewed Jan. 27, 2014
I bought this car like two weeks ago. Carfax showed never had been in a wreck. First weekend loved the car. Still do, but noticed after the first time I give it a bath the paint started peeling so took it up to the dealership. Not their fault but they are going to repaint it for free. But it is also the white pearl color and when I took it to see if it was covered under warranty it’s not... Supposedly it’s considered normal wear and tear. BS I had a Nissan for the past five years and it never had this problem. NOT TO MENTION IT AIN'T MY FIRST CAR. Never had a problem with paint peeling on any vehicle I owned and it is not just like a scratch. It gets wet and bubbles up and then just starts peeling. Nissan should take care of this problem. If not I guarantee it will be the last one I ever purchase.
Reviewed Jan. 25, 2014
I have had my car since 2011 apparently no issues till around 2012 march when I changed my tires and something weird took place. Note (when I changed my tires) I pulled 2 codes. One for Park neutral switch, I changed it. The second P0021 Dreadful code remained. I did oil change, flushed engine, changed both cams, changed crank shaft sensor, changed front and back solenoid valve, changed wire harness to valves...This code won't leave me alone causing my car to act grouchy. I'VE spent over 2000 bucks replacing parts to the said p0021 nothing. And dealership is always charging you 119 per hr for diagnose so then you're stuck with the bills even before repairs and they do say they will not bill for diagnose if you choose to fix it there which I honestly don't believe, because trust me Nissan dealership adds every penny in style. Now my problem is this p0021 is draining my pocket and affecting my car performance. It just hums and don't pick up speed if you try to pick up and go, into the highway speed. is this the end for me? Am I wrong for buying a 3.5 2002 Altima to wreck my savings?
Reviewed Jan. 15, 2014
I started noticing my engine seemed louder than normal about a year ago. When the weather got warm the noise went away. I worked at a Volvo dealer and had my car looked at several times by Volvo techs and Nissan techs. No one could find a problem, it would also sound loose when starting, not a normal noise. I had had my car for 4 years when this started so I knew something was wrong. Now the sound is horrendous and sounds like a truck. It's coming from the front of the engine. I am being told it is probably the manifold, anyone had this problem?
Reviewed Jan. 9, 2014
Bought my car in September 2012, it worked fine for the first 6 months, no issues. Then all of a sudden every time my car went in for an oil change, the dealership had to keep the car. May 2013 first issue - had to replace the transmission - went in for an oil change, didn't know anything was wrong with it. November 2013 - time for an oil change, car has no power steering, took it into the dealership, replaced the hoses to the power steering. I pick up the car from the dealership, drove it to work about 1 mile away and power steering goes out again. Dealership had to come get the car with a tow truck. January 2014 - dashboard goes completely black, can't tell how fast you are going, how much gas is in the car, etc.
Car is currently back at the dealership; we have called Nissan to file a formal complaint with them and asked them to take the car back. Nissan denied the claim, so we will be calling them back to let them know of this latest incident. If they don't take the car back then we will be trading it in as this is not a reliable car and more than likely will not be getting another Nissan.
Reviewed Jan. 6, 2014
I have been dealing with my battery being dead every other morning in my Nissan Altima (2004) for the past 3 weeks. The mechanic is saying he can't find anything drawing the life of the battery and he doesn't know what to tell me after I bought a die hard battery with more than enough amps. I am now headed to the dealership who has already charged me and they have not looked at the car. If this something that Nissan go through and it's going to be ongoing please advise me if you have dealt with this problem. Extremely disappointed.
Reviewed Jan. 1, 2014
Less than 2 months of purchase the airbag and seat belt light started coming on when someone was in the passenger seat. It would also come on if the passenger got out of the car while running and would stay on for 10-15 minutes. The car has been into the shop 4 times for this problem. They have changed all sensors and the passenger seat. Problem continues. Next step is to sue for a repurchase of the car under the lemon law. That's a nightmare I don't want to start but it must be done.
Reviewed Dec. 31, 2013
In December of 2012 I purchased a 2011 Nissan Altima SL with about 42,000 kms on it.
PROS: This is a comfortable car. It drives smoothly and is relatively quiet. I love the heated leather seats (front only). The Bose sound system is pretty good. Good trunk space. Mileage is fine...nothing spectacular though, despite the CVT transmission. I appreciate the traction and stability control, which when combined with winter tires make driving through snow and on icy surfaces more manageable.
CONS: This car has had some serious issues. Almost immediately after buying it, a ticking sound developed in the engine, along with a somewhat noticeable loss of power. The dealership ended up having to put in a new engine - luckily, the car was still under warranty. No further problems in that regards to date.
In the summer of 2013, I had several days of hot weather during which the AC stopped working. The fan was blowing out hot, humid air. When I took it to the dealer, they could not replicate the problem. However they discovered a fluid leak (I think something to do with the water pump). In any case they replaced the part under warranty. No further issues with the AC. I recently had the 47,000 km service, which along with the re-balancing of the tires cost me just under $600. Outrageous. Within a week of that service, the check engine light came on. Turns out they needed to update the car's computer - covered under warranty while I sat half the day in the dealership.
Last night (one month since the last service) after work I got into my car. Temperature was -14 Celsius (7 F). No big deal, the car did not have issues before in even colder temperatures. When I closed the door, it wouldn't latch shut. I tried repeatedly with no success. Then I pressed the lock button, and it closed properly. When I got home, the door would not open. I had to get out on the passenger side. This morning, the door was working fine. I took it to the dealership, but of course they advised they could do nothing without "seeing the problem". HOWEVER: having searched on-line, I found a forum in which someone with the identical problem addressed the issue with a Nissan mechanic. The mechanic advised that the latch assembly had to be replaced; even if the issue is humidity having gotten in to the assembly because it wasn't properly sealed. The car owner had the same response from his dealer as I had: wouldn't deal with it unless it was happening; and even then, they didn't want to replace the assembly. The dealership told me that yesterday there were several cars in with that very problem, and that all they did was wait for the cars to "thaw out". So basically, what the dealership's position is, Nissan door latches do not work in the cold.
Overall, while I like the car when it works, there have been enough problems to make owning one an inconvenience. I realize all mechanical devices break down and have to be repaired at times, but this is a bit much for my first year of ownership. I've had much older cars that didn't give me half of this trouble. I know that when the warranty expires in a few months, not only will I be making my car payments, but I'll also be giving tons of money to Nissan to fix the seemingly never-ending problems that arise with this car.
Reviewed Dec. 30, 2013
I've got 2005 Altima with a rust problem on the driver side. The floor board has rusted through and will not pass inspection. I am having to take it to a body shop to get it fixed up. The guy at the body shop knew what my problem was even before I finished explaining it. He says he has fixed a bunch of Altimas with the same problem. I like the Altima, but am completely disgusted with Nissan and will never buy another one of their products!
Reviewed Dec. 24, 2013
2014 Nissan Altima SV: Having troubles with backup camera--been to dealer 3 times--now say parts on order but will not give rental car while my car is waiting for parts.
Reviewed Dec. 18, 2013
I purchased a new 2012 Nissan Altima 4 cylinder automobile last year and immediately reported a surprisingly-deficient MPG of about 13-15 mpg. I took it into the dealer, it really did not do much of anything. After several months of MPG ranging from 13 to 20 mpg, I finally contacted Nissan Consumer Affairs this year and am presently wending my way through their complaint process. I suspect that I have now spent about 50% more (maybe 100% more) in gasoline than would be customary, so it is becoming a financial issue for me as well. I will let you know if this gets resolved. I saw that a national consumer magazine reported than Nissan had the biggest drop in customer satisfaction this past year (perhaps related to the poor mpg on Altimas)?
Reviewed Dec. 11, 2013
We recently bought a 2013 Altima, usually a 6 Cyl guy. I just could not pass up the MPG ratings on this car 38mpg highway, 27 city with a 31mpg average according to EPA. I found the 4 Cyl to move the car better than I expected. The ride and acceleration are very smooth for a 4 Cyl and this class of car. The CVT and good, quiet, smooth ride - give you and illusion you are in a more expensive car. There is a little noise from the motor winding up with how it works with the CVT transmission, but other than heavy acceleration it is not an issue. Especially if you normally listen to music.
I am all the sudden having some issues with this car. My passenger Air Bag is not being engaged / turning on when someone is in the passenger seat all the time. Seems to work at times and not at others. My GPS keeps getting a warning window that comes up and stays there. I will exit the Nav., come back to it, it will be gone. Then come back again. Some days it keeps doing it, others not really at all. I am sure that can be re programmed or updated.
My big issue and biggest let down is my MPG keeps getting worse and worse. I am at about 3,500 miles. I just did the math on a calculator, my last like 2 takes I average just under 24 MPG. I used to get 21 MPG in my 2010 6 Cyl Nissan Altima. If I had known this, I would never have gotten the 4 Cyl. Now what blows my mind is if you take the time to read reviews, you can find a bunch of people claiming they are getting every bit of the MPG promised on the EPA sticker. But there are others out there like me too, having this 24 MPG issue. Seems there is an inconsistency. Guess it’s like a box of chocolates, you’re not sure if your car will be getting proper MPG or not. Until you give it a try.
Shame because other than this, but I agree this is a pretty big letdown. Other than this, the car is one of the tops in the class. If you just go by, interior, comfortable seats, ride quality, smooth acceleration, decent pick up for a 4 cyl. etc...
Well the car goes in this week for the first time, so in the end I may have to give an update. I am a Nissan fan when it comes to performance, ride quality, smoothness of the CVT, etc. But have to be honest, we have had issues with a few different models over the years. At this point I would have to give Nissan and average maybe 3 out of 5 star rating in reliability. Which is a shame because that aside they make exceptional vehicles for most classes they compete in.
Reviewed Dec. 7, 2013
I recently purchased the Nissan Altima 2.5 SV. I was very pleased with the vehicle until less than a week later, the brakes failed me on the freeway. I had the car towed to the Seremonte dealership the following morning, but I am grateful that no one in my family was hurt when the brakes began to malfunction. I have been a loyal customer of Nissan for many years and this is my fourth Nissan vehicle. This is the first one that has had problems and this slightly worries me. The car was said to have been inspected when we took it off the lot, but I assume this was not the case.
I just wanted to inform you of the issue as if this or any other problems are to happen with this vehicle again, I might be forced to take further action. I have a notice from the inspection after they fixed the brake issue, that there are no other problems with the vehicle and that it has been thoroughly inspected. I hope this is the case as I have trusted your company for many years and do not want to have any further problems occur that are to endanger my family or myself.
Reviewed Dec. 4, 2013
We purchased a 2013 Altima SL in July and really enjoy it so far. The only issues we have had involved the tire pressure sending units and an issue with the dealer installed tinting. Other than that the car has provided great service. On level highway cruising the car has given 40MPG consistently but for average around town mileage we are getting between 29 and 34 depending on Houston traffic conditions. We upgraded to the SL trim package in order to get the leather and the HomeLink System.
The standard cloth seating seemed to be marginal in the S and SV trim levels and the HomeLink feature was only offered in the SL trim. Pretty chintzy of Nissan to not offer that simple feature in all trim levels. The car has the White Pearl paint and I have noticed the bumper color is becoming slightly darker which does concern me. I would think they would have learned how to paint plastic to match the body color by now. We plan to raise the issue with Nissan at the next service. Overall though the car is a positive experience. I would recommend it.
Reviewed Nov. 18, 2013
I purchased a 2005 Nissan Altima.... Ever since I had the car, I had to replace the battery six times, I had to buy 4 alternators, and now my car died tonight and it is the alternator again!! I am tired of spending money to repair my car... I am going to trade it in!!! No more Nissans for me!!!
Reviewed Nov. 12, 2013
There is no way to get 38 mpg on a Nissan Altima. This is totally false advertising on the part of Nissan. I bought a Altima 4cyl. And I am getting only 27 mpg. This a bad car and I suggest no one buy this car.
Reviewed Nov. 6, 2013
I bought this car (2013 Nissan Altima S) in Feb 2013 - so issues are motor vibration between 1200-1500rpm, whining noise believed to be from power steering pump which is electric powered. Dashboard glare on windshield. Paint will scratch real easy. Already had to have brakes fixed. Nissan so far not helpful. I have found similar issues posted on various sites so not just me.
Reviewed Nov. 4, 2013
After warranty of course, while doing oil change the rust was discovered. The panel under driver's side rusted and Nissan says it's after warranty.
Reviewed Oct. 29, 2013
I bought the car unaware of the CVT problems now identified. Although Nissan extended the powertrain warranty to 10 years/120,000 miles, they should have completely replaced the CVT in all the vehicles. Nissan never attempted to notify me of the issue or that the warranty was not only extended but doubled. Nissan obviously knew there was a serious issue or they would not have extended the warranty. I am absorbing the costs because Nissan didn't address the problem in the first place. This repair costs anywhere from $3600 to $5000. So imagine you have paid off your vehicle and now you are being told you need to sink a large amount of money into a vehicle through no fault of your own.
Nissan should be facing a class action suit on this problem. I will never buy another Nissan. I called and talked to a Nissan Customer Service Specialist. At first, I was optimistic they would address this problem - later to learn they would not compensate me at all. There are also two other active campaigns, neither of which I have been notified of. Speaking with a corporate representative of Nissan, I was told they notified me of the first issue in June 2007, two months before buying the vehicle new. Not only was Nissan aware of CVT issue, they've done nothing to repair the issues with active campaigns. Never will I purchase another Nissan. The experience has been horrible.
Reviewed Oct. 29, 2013
I own a 2007 Altima that I bought new, and am thinking of buying a new one. It has been a very reliable car. My biggest concern is that little chip spots started showing up all over the hood after a couple of years and it has gotten worse over time so that now I am embarrassed about it. Early on, I showed it to a dealer and was told it was road wear. Definitely not like anything I've ever seen and not road wear. I have no doubt it's the paint. Too bad, especially now that I've read others concern with the paint. Makes me really nervous to get another one!
Reviewed Oct. 16, 2013
Have had this car since 2007, bought used from dealer. About 8 months ago, I noticed the paint on the roof and the hood looked like someone had taken a sander to them, so took it back to the dealer and no warranty coverage on it. So went ahead anyway and had it repainted and now the trunk and around the doors and one side panel is starting to look the same way. Very upsetting as I take good care of my autos. Does anyone know if there has ever been a class action lawsuit about this problem? l can't afford to have it painted again and don't know where to go from here.
Reviewed Oct. 16, 2013
I have owned a Nissan for 18 years. I bought the 2007 Nissan Altima in 2008. I bought the car unaware of the CVT problems now identified. Although Nissan extended the powertrain warranty to 10 years/120,000 miles, they should have completely replaced the CVT in all the vehicles. I am absorbing the costs because Nissan didn't address the problem in the first place. This repair costs anywhere from $3600 to $5000. So imagine you have paid off your vehicle and now you are being told you need to sink a large amount of money into a vehicle through no fault of your own. Nissan should be facing a class action suit on this problem. I will never buy another Nissan. I called and talked to a Nissan Customer Service Specialist. At first, I was optimistic they would address this problem - later to learn they would not compensate me at all. My next step is contacting the Transportation Safety Board. Nissan = Buyer beware!!!
Reviewed Oct. 15, 2013
My air bag stays off with my girlfriend (130 lbs) in the passenger air bag. I've taken it back to the dealer 5 times and have yet fixed the problem then the dealer was told by Nissan Corp. to stop work and do nothing else. I was then contacted by Nissan Corp. that send out a tech. and he reset the seat sensor on both cars, that's right after I purchased the first one. 2 months later I bought another and it too has the same issue and also they let me drive a loaner 2014 Altima and it too did the same thing.
So the tech told me to take it home and try a couple of thing to see if it still did it. When I got home my gf got in and sure enough it is still doing it but at the time it seem to only not wrong if my gf was already in the seat before I started it. So that’s what I told the Nissan Corp person so they just know called me back and said that I needed to make sure no one was in my seat before I started it and there was nothing that they were going to do.
I informed her that over this past weekend that it didn't matter if she was in the car or out that the light was still staying on and the only way to get it to go off is to shut the car off 2 or 3 or more times. And I was not going to have 2 brand new cars that I had to keep turning it on and off for it to work or tell someone to wait until I get in and start the car before they get in… Unbelievable and I still can't believe they said that and are content to not fix the issue and put my family at risk. I've have a total of 7 Nissans and always satisfied thought they was the best but with them not willing to resolve this HUGE SAFETY has left a bad taste in my mouth and will not be satisfied until fixed or replaced with a safe car.
Reviewed Oct. 14, 2013
I purchased my 2009 Altima on 29 Oct 2009 in Illinois. Since that time I have three additional batteries in addition to my battery that came with the new vehicle. Today 14 Oct 2013 marks battery number four. In Illinois I was informed that cold weather was the reason for battery failure. I since moved to AZ and had the same problem of battery failure. Nissan service advisors relate the problem is Hot weather. Previously with my autos of past years I never had a problem where a Nissan battery dies on an average of 12 months of use. Believe there is an unknown reason while this vehicle is experiencing battery failure but Nissan service advisors just replace batteries without finding the cause of this battery failure. I made an error in judgement in the purchase of this vehicle.
Reviewed Sept. 28, 2013
I recently purchased a 2013 Nissan Altima! I love my new car! It gets great gas mileage compared to my Mustang I previously owned. After falling in love with my new purchase, I noticed my alarm wasn't beeping when I pushed the button on the door. I took my car in (assuming it would be an easy fix) and they tried to fix it by pushing down the lock and unlock button to change the beep back setting. Well didn't work! I scheduled service (which I had to come back for!). I went to pick up my car the next day and they told me that my car was built without the beeping system. So they installed it. Which I didn't pay but still took my time. So that was that... Then about 2 weeks later, I took it back for my brakes. They did my rotors and pads. Then a month later, my back ones were done. My car is all fixed, so I thought...
I was cruising on the freeway and sped up to merge. My CVT transmission jerked the car really hard!! I took it in again and they told me it was an update so they repaired it. Cool! Thought I was done, NOT!!! Then my dashboard computer kept blacking out... So they replaced it... Yay again!! Then my stereo kept disconnecting from the dash. They told me, "Nissan knows about it, but doesn't know how to fix it"... :( Okay... Then my check engine light comes on. I take it in, again. They take it in the back, I waited an hour, and tell me it's my exhaust manifold! Ughhhhh! I almost cried!!! :-/
I finally got a lemon law attorney for legal advice and support. They told me that Nissan doesn't want to deal with me anymore b/c I have a lawyer and that it can go to court. Omg! My car has been in the shop a total of 27 days (non-consecutive) and those are Nissan of San Bernardino's words. My brakes still squeak. My seat belt light and airbag light come on all the time. Oh wait, Nissan can't duplicate the action so they do nothing about it. My car tells me incorrect ID but once again Nissan can't duplicate it even though I made a video of it!! I'm so frustrated. I put 10 thousand down on this car and now I want to scream b/c I feel like I lost money.
Reviewed Sept. 27, 2013
I have contacted Nissan about a recall for the catalytic converter that was voluntary in May 2013, because yesterday in the news it came out that there were thousands of cars on recall, but they said not on the Altima. I just have a month with my car (2008 Altima) used yes and now this happens. I got a code that came back with four issues - catalytic, ignition, vacuum.... Either way, the paint job sucks on all Altimas and now I learned that the catalytic is bad too. They won't even recall it even with all these complaints. #notahappycamper
Reviewed Sept. 15, 2013
I have 2013 Nissan Altima that shuts off while driving. I have taken it to Nissan to repair seven times and they can’t repair it. The Corporate Office don’t care about their customer. They offered me $2000 because they don’t know how to fix it.
Reviewed Sept. 5, 2013
I have an 2002 Nissan Altima 3.5SE and it is all of a sudden stopped running properly the other day. When I start it up blue smoke comes out from the exhaust and it chugs like it's gasping for air.
Reviewed Sept. 3, 2013
I have also had serious paint issues with my black 2008 Altima and have received zero support from Nissan on the issue. I noticed right after I bought it that it scratched much too easily and then I noticed the paint beginning to fade on the roof, hood & top rear trunk. I have another black car that's 5 years older and the paint is still perfect. Nissan opened a file on my complaint but when the case worker called back, I was told that paint is only covered 3 years so they couldn't help me. NICE!
Reviewed Aug. 31, 2013
Nissan fails to accept that there is a design flaw with the front floorboards and after many complaints, there is still no recall! 05 Altima 82K and the rust is about to break through the carpet - something that shouldn't happen for about 15-20 yrs!! Whether you had under body rust treatments or frequent undercarriage washes, the rust holes still form in the exact same spots!! All of my oil changes were done by Nissan and not once did the mechanic mention rust. I found out while getting tires installed at another shop. With complaints growing by the day, there should be no hesitation for a recall!!
Reviewed Aug. 21, 2013
I purchased the 2012 Nissan Altima SR on June 3, 2013. Car was taken back to the dealer for squealing brakes after being purchased week prior. Brakes and Rotors were replaced in the car after a week of purchasing the car. Car was taken back to Conicelli Dealership in Springfield, PA for splash guard hanging down. Was informed that there were screws missing and I was charged $21.00 to correct. Took car back to dealership on August 2, 2013 because the Maintenance light was on. I was informed by the service technician that it was no problem but that there might have been something wrong with the bulb and they would check and replace it. I was not charged anything.
On 8/17/13 while driving on the Roosevelt Blvd highway, my car began to slow down and drag, and I heard a popping noise. I pulled over out of the way of traffic and cut the car off. I grabbed handbag to see about calling AAA for towing services and the car began to smoke. I grabbed my 17-month-old Yorkie Terrier and handbag and within a matter of 3-5 minutes, the car was on fire and burning. The PFD and PPD were contacted. The fire to the car was put out and eventually towed to an ACME Storage company. The Insurance company and Dealership, Nissan Corporation and attorney were all contacted. I'm waiting on the Insurance company to obtain the car from ACME Storage and take to the Insurance lot for assessment and determination of whether car is totaled or not. The entire front of the car is burnt and engine parts, tires, hood, etc. melted on the car. Waiting on a decision about the car and what will happen with payment for me. Waiting on the other parties to be in contact with me as well. Any suggestions as to what else needs to be done?
Reviewed Aug. 15, 2013
I have called Consumer Affairs and they were rude and told too bad. The seat in my 2-week-old Altima is hurting my back and it does not have a lumbar support in it for some reason.
Reviewed Aug. 13, 2013
In early 2012, I noticed the paint on the roof of the car beginning to fade. This later turned into white spots and spread to the trunk. Based upon other complaints I have read on the boards, this seems to be due to cheap or bad paint.
Reviewed Aug. 5, 2013
I had a 04 Altima with a 2.5 engine. I have work in the service end of dealers for 33 yrs. My Altima starting using a qt of oil every 1000 miles. Working in a service department I changed the oil every 3k miles. I went online and saw that Nissan had a recall for screws coming out of the throttle plate and falling into the engine damaging the engines causing the engine to use oil. Brought my car to a Nissan dealer and was told that my car was not involved with the recall. I got a copy of the recall and took pictures of the throttle body plates missing several screws. Contacted Nissan and was basically told no help would be coming from them. While I was driving on the highway my engine blew and a hole was in my engine block. So I ended up with a 3000 lbs anchor.
Updated review: Aug. 13, 2013
I must say that I wasn't happy with the negative response I received from Nissan Canada regarding my A/C system. I didn't give up and spoke with individuals I knew who in turn gave advice on my situation and directed me how to proceed.
I ended up calling the General Manager of Parkway Nissan and made an appointment to sit down and talk about my issue. He had spoken with the service manager before we met to get info and then when we met he allowed me to explain my side of the problem.
Turns out that he was unaware of all of the problems with my car. He didn't know that I had the transmission replaced under warranty. Many details were missing so it was great to have the chance to explain my disappointment with the number of problems arising over the past 2 months and the lack of support from Nissan Canada. I expressed my concerns over having two unrelated problems with the A/C just one week after having the transmimssion replaced and the repairs estimated to be $2000. He apologized that they hadn't been the advocates they should have been for me.
He called in his service manager and we all spoke about the next steps. They decided to take a closer look into what the cause of the A/C problem was and then they would get in contact with their liaison person who would get things moving at Nissan Canada if possible. They also offed me a renatl car while the car was in the garage. Turns out that the initial diagnosis of particulate from the receiver dryer contaminating the system and requiring a replacement of the receiver dryer, condenser and compressor was wrong. Instead, they found that the high side line from the compressor to the condenser was blocked and had to be replaced. This cost was considerably lower at under $600 and Nissan Canada showed goodwill and covered the cost under warranty.
I found the General Manager to be very professional in this situation and am very appreciative of his intervention to clear this problem up.
I learned quite a lot throughout the past 2 months with car repairs: ask questions, don't give up and keep moving through the chain of command until you get your problem resolved. If I hadn't taken the time to make calls and get information, I would have had a very expensive, unnecessary repair.
My thanks go to the General Manager for taking the time to listen and get his team to act in the best interests of the customer. The proper steps where taken and the problems I had were dealt with as they should have been the first time around.
Original Review: Aug. 4, 2013
A few months ago, I started hearing a loud electronic-sounding hum while driving, especially at higher speeds but it was constant. I took my 2009 Altima (4 years old and 80,000 km) into my local Nissan dealership (Parkway Nissan) and asked for an oil change and to have them look into the noises. Once completed, they told me I needed new front brake pads (expected) and they were unable to hear the noises but would check into that again the following week when I had the brake job done.
When the brake job was done, they determined that the noise was due to the tires and they rotated them and said that the car sounded better but at some time I would need new tires though they were in good shape (they should be since I have winter tires also and there is probably 40000 km on the all-seasons). Driving the car off the lot, there was no difference in the noises but I thought that I would drive for a while and see what next steps I would take.
After another month of driving with the same original noise and more, I took the Altima into my local Beverly Tire and asked them to look into the problem. They ran the car in the garage, listened to it and called me to tell me that the problem wasn't the tires but rather the transmission which was under warranty. My transmission was covered for 10 years/200,000 km. I then took it into Nissan again to tell them the diagnosis. They checked it themselves and admitted it was the transmission and that I would be getting a new one, no questions asked. I thanked them for the hassle-free experience. I must say that the service individual was very professional.
One week after having the transmission replaced, my A/C died. I use my A/C during the summer months but not enough for it to have died after only 4 years. I returned to Parkway Nissan to get it checked and I questioned whether the A/C was damaged during the repairs of the transmission. They said it was possible. After examining it, they said that two O-rings were cracked and leaking fluid and could very well be due to getting hit during tranny repairs so they covered the cost of that repair. Once completed, they turned the A/C on, it ran then shut off with a loud hissing sound and problems with the pressure valve were detected.
They then found that the A/C dryer (desiccators) bag had disintegrated and the particulate had contaminated the A/C system and I was now looking at a $2000 repair with Nissan parts or $1100 with aftermarket parts. You can imagine my surprise that a bag could cause such an expensive repair. I was stunned at the fact that my car had 2 expensive repairs (thankfully one of them covered under warranty) in such a short period of time. I was told that this A/C issue was not the fault of the dealership, though I did question the coincidence. I also mentioned how frustrating it is to know that this could not be avoided with regular maintenance. A cheap bag with a $2000 repair cost is unacceptable. I drove 3 Hondas over almost 30 years and never had an issue with A/C!
I did not agree to get the repairs done because I wanted to call Nissan Canada to express my disappointment with the troubles with the car. I called twice and both times I was told that Nissan Canada could not help with the damage done to the A/C due to the dryer bag. I was told about other 'campaigns' they had. It looks like the new word for 'recall' is 'campaign'. It appears that there are some additional problems that need to be dealt with (muffler and steering column). I will take advantage of these campaigns to get my car up to specs. Sadly though, I have come to same place in 4 years with Nissan that it took Honda 30 years to get to with their faulty transmissions in their 1999-2002 Odysseys - disappointed and looking to a different car maker for my next automobile.
Reviewed July 30, 2013
Nissan Altima s 2013 - I bought the car because the advertising mileage, but so far, I only got 26 average on the computer. I hate it so much. When I complain to the service department, they give excuse because that's based on the wind and road condition, my ass.
Reviewed July 25, 2013
Nissan has known about the CVT problems and extended the transmission warranties on all CVTs to 120,000 or ten years. The first time the tranny started acting funny, I took it to the dealership we bought it at. The guy gave me the run around, complete **. He said it’s not the tranny, even though the codes said so. Colorado was going through a heat wave so it was hot which I read makes the tranny act funny. So I argued and argued, no results, told the guy to ** off and they told me to get off the property. I was furious, I went home and did some research and found out that Nissan very secretly extended the CVT warranties. I then talked to my brother who has a good friend who works at a Nissan dealership in Iowa and asked if this was true and he said yes.
So my wife and I were going to take it back to the dealership but saw a new Nissan dealership just opened close by and took it there. They were 100% nicer and very sincere. They asked if I changed the tranny fluid and said yes at 35,000 and showed them the records and said good very good. They had a tech look at it and he said "new transmission" and would be covered under warranty. If it wasn't it would be 7,000. So I would take it to another Nissan dealership, ** those guys. Got the Rogue fixed and very happy. Get another look at it. Good luck, hopefully Nissan will have someone with common sense.
Reviewed July 3, 2013
I just purchased a 2012 Nissan Altima from Thoroughbred Nissan. I love my car, but I have an issue with the heat from Tucson, AZ summers and the transmission fluid that I have been told by a Nissan Service Tech will swell in very hot weather. I also hear that there is talk about a "recall" on the Nissan Altima's CVT transmissions because of this issue. I just worked very hard and could have went to any dealer to purchase a car, but I wanted a Nissan. Please help me. I feel that I am stuck in a situation with a problem that is going to occur. Thank you.
Reviewed July 2, 2013
I am getting only 24 mpg on my Altima 4 cyl., not the 38 mpg they advertise nationally. I would not have bought this car if I knew this. I am disgusted with both this car and Nissan Company.
Reviewed June 29, 2013
I recently purchased a 1997 Nissan Altima GXE, used of course, for 2,000 bucks. When I left the car lot, it seemed to run just fine. Before 90 days, my car began to misfire. My mechanic replaced the distributor cap and rotor along with spark plugs, fuel filter and air filter. Within a very short time, the car was misfiring. I took it back to my mechanic who then told me my pipe underneath the car near the front had a crack. He showed me but I saw NOTHING. I knew it was an engine problem. The engine is weak, lack of power. On the drive home, I got stuck in a traffic jam. My car began shaking more violently. I hired another mechanic. He replaced the radiator because it exploded and was shooting coolant all over my engine. He replaced the thermostat because mine was frozen shut. He looked under the distributor cap. The metal components were corroded. He scraped them and put it back on.
I bought a new one at auto part store and placed an order for the O-ring at the dealership. This mechanic also said I needed an EGR tube because mine was clogged. After my order of the O-ring arrived, I couldn’t connect with the mechanic. He wasn't responding to my phone calls or texts to come over and complete the job, so I brought it to the dealership and told them everything. All they keep saying to me is this is going to cost a lot of money. No codes are showing up since the last mechanic fixed some of the things. They never gave me a price quote. They don't know what’s wrong yet, but they keep repeatedly assuring me this will cost a lot. They're talking around almost $200 just to poke around the car to find out why the car gets so overly hot and the engine is LEAN as they described it.
I'm on SSI. I'm looking to spend next to nothing! So I said, “Well, how much could it possibly cost for you to just put the new distributor cap on along with the O-ring? And how much could it be to change the EGR tube? I already spent $450 for parts and service for both the previous mechanics..." I'm so sorry I bought the Nissan. The dealership I bought it from gets the cars he sells from an auction. This particular auction is selling BROKEN cars that have been souped up enough so your problems with the car don't manifest during the test drive before the purchase! My sister also bought a car there. She spent over a thousand fixing it. The Nissan dealership said they would get back to me when they know more...
Reviewed June 26, 2013
My 2012 is 1 1/2 years old, and I just passed the 36,000-mile mark. I recently noticed rust spots at the plastic horizontal trim piece just above my rear license plate at my trunk lid. I took my Nissan in to Empire Nissan in Lakewood, CO where the service department didn't really look at my issue, but rather sent me to a nearby body shop. The body shop informed me that they would inform Nissan that clearly it was a warranty problem of poor workmanship on the paint and/or the assembly of the chrome piece to the body that caused rust to propagate in several locations.
After a week, the dealership called me to inform me that Nissan would not warranty their product. I called the Nissan 1-800 number to get their help. It was evident that the warranty specialist and the subsequent supervisor that I later called had no intention of understanding, or investigating the problem, but rather to quote the warranty, where I was past the 36,000-mile mark. I let them know that I am 54 years old and purchase new cars for my wife and I on an average of every 3 years each. I have had many other makes, and each has stood behind their products. For a several hundred dollar problem paint job, they have lost at least two (and I will make it more) customers for life. What a short-sighted outlook on customer relations.
Reviewed June 24, 2013
I have a 2002 Nissan Altima. I bought this car new and it is a one-person driven vehicle. I have kept good tires on it, changed the oil, and kept up the interior and exterior of the car. Most people don't believe the car is a 2002 model. The car is consuming a lot of oil and is running badly. I have spent over $6,900 or more on it since I paid for it. The car has not lived up to its expectations and I have been told that Nissan is very aware that this model had problems with the motors in this car. I would like for Nissan to acknowledge this and fix my car.
Reviewed June 15, 2013
I purchased my Altima in October. Not even a month later, the brakes were squeaking badly. The brakes have been fixed four DIFFERENT times: December, April, May, and June. The car is a LEMON!
Reviewed June 14, 2013
I purchased a 2013 Nissan Altima in October 2012 and have had my car serviced by 3 different dealerships and have had no success. I am beyond frustrated and am thoroughly convinced that I've been sold a LEMON! PLEASE help me!
Reviewed June 11, 2013
I have a 2008 Nissan Altima. I purchased it used in 2010 with about 36,000 miles on it. In February of 2011 with about 86,000 miles on it, my transmission went out. Nissan repaired the vehicle and told me that the original warranty of 60,000 miles was doubled to 120,000 because there were issues with the CVT transmission. Fast forward to today, my car has 120,600 miles on it and the transmission has gone out YET AGAIN. Twice in 16 months is a little crazy; don't you think? Would you have confidence in a car that came off the line in 2008 and is on its third transmission? PROBABLY NOT!!!
Reviewed June 8, 2013
2006 Altima - Here are the list of problems that occurred. Car runs great and feels solid when it's running. First problem, car starts stalling while I'm driving down the freeway; 90k faulty crank sensor. Nissan knows of the faulty sensors but said they didn't make them. Next, car starts losing water then have a hard time starting, get engine code po300, blown head gasket at 105k. The heads were fine, just a leaking gasket. Repair soon as we had water in our oil. I will keep you posted as I'm coming close in miles to the other complaints about losing oil weekly and converter problems. This car ran great for 90k. It's a shame Nissan made such a nice car with so many problems. This will be my last Nissan.
Reviewed May 22, 2013
I purchased a 2010 Nissan Altima in 2012. Since then, my car panel has rusted and my car paint is chipping badly each day. I contacted the dealership about my issue and was told to bring my car in so it could be looked at. My issue was not solved and the dealership tried to convince me to purchase a new car.
Reviewed May 22, 2013
I bought a 2012 Nissan Altima 2.5 SE, and I had to take it in for rust repair on trunk in April 2013. It had 2 small rust spots around license plate and a 12" strip of rust under the trunk lift. When I got it home, I noticed rust in the rear door frames and took it back for repair. The paint is also faded on the frame under both front doors and on both sides of the frame at the rear door and spreads up onto the doors. The dealer fixed the rust spots but said all the faded areas of paint are road wear. The car just hit 24,000 miles and should look brand new at this point. I am currently battling with the dealer over this and hope they will cover the repairs.
Unfortunately, I believe this is a design flaw as the frame flares out at the rear doors causing all road water/dirt to splash up on rear door, wearing through clear coat and paint, and settling in the door frame creating rust. The faded areas have a rough feel to them and are sure to rust in the near future. I also saw another Altima at the dealer repair shop with the exact spots of rust and faded paint as mine. So buyers beware, check to see if the car design flares out at the rear doors. Do not buy or you will have the same problems.
Reviewed May 5, 2013
I have a 2006 Nissan Altima that is embarrassing to drive. When friends and family ask me if I would recommend a Nissan, the answer is a no. About 3 years ago, the top coat on the roof started to shed and peel off and it lost its shine. Last year, it started to peel on the trunk and now, by the doors. This car seems to be very old, and it's only 7 years old. I maintain my car very well, and I get it cleaned regularly. My sister’s car, which is 5 years older and is taken care of just like mine, looks brand new. Nissan must use cheap paint, and my car is an advertisement not to buy a Nissan!
Reviewed May 1, 2013
I bought a new Altima 2013 and right after 4 months, my car doesn't start; I can't change my shift and my air-bag sensor doesn't work! I got a rental and Nissan is not sure if they will pay for my rental or not. Is this a joke?! They can't even accept their mistake of giving me a ** car! I am done with Nissan and won't buy any Nissan car ever!
Reviewed April 17, 2013
I bought a certified used 2012 Nissan Altima with only 7.000 miles from Montrose Nissan in Hermitage, Pennsylvania in Sept. 2012. I noticed in March 2013 that the trunk lid on my car had defects in the clear coat. After closer examination, they were real small specs in the clear coat that were starting to peel. I called the dealership and got a hold of service. They said to come up and they will look at it. I did this on 3/4/13 and they scheduled me in on 3/7/13. They took pictures of my trunk lid and said they had to submit the pictures to Nissan.
12 days went by and nothing. I called them up on 3/19/13 and they said to bring the car up so they can get an estimate. I went up that day and I went to a body shop that does work for them. The body shop gave the dealership the estimate and the dealership said that they had to submit that to Nissan. 10 days later, on 3/29/13, I called them up and they said that they had to take more pictures and check the paint on my truck for paint thickness. I went up there again and the 1st body shop I went to didn't have a paint meter. So I went to another body shop that does work for them also and they checked the paint for thickness. This body shop submitted this to Montrose as they had to submit this to Nissan.
After leaving the body shop, I went back to Montrose and they had to take more trunk lid pictures, different pictures of the angles of my car. They also submitted these pictures to Nissan. The service guy showed me the paperwork he had to submit to Nissan. Everything on this form had paint thickness, dates of pictures, etc. By this time now, a few spots were starting to show rust.
I called on 4/9/13 to Montrose and talked to the service guy and he said that he had just received an email from Nissan about my car. He said he has to get in contact with them. He said that he will call me right back. 45 minutes went by so I called him back and he said that the 2nd set of pictures of my trunk lid and the different angle pictures of my car were too big and it caused an error in the email. I had it. On 4/9/13, I called Nissan consumer affairs dept. and explained my situation. The woman told me that a regional rep would be contacting me. The regional rep called me on 4/10/13 and said she would talk to the dealership and see what was going on. She called me back on 4/12/13 and said that the 2nd set of pictures sent to Nissan didn't go through because of file size. She stated that the pictures were too big to send. The regional rep said she would call me on 4/15/13 and let me know some kind of outcome of all of this.
The 2nd set of pictures was taken on 3/29/13 and they got a reply back on 4/9/13. That's 11 days that went by and nothing was done with the 2nd set of pictures. I'm very displeased with the service and from this dealership and Nissan themselves. I will never buy another Nissan automobile ever again. I will not recommend Nissan or this dealership to anybody. The service dept. is very slow and very poor as to how they handled this matter and Nissan themselves are terrible. Do not buy a Nissan. You just might regret it.
Reviewed April 5, 2013
Car says it will get 35 to 38 miles per gallon. I've driven around 1000 miles mostly on the highway and car is only getting 28 miles per gallon. Is Nissan lying to their customers? My Nissan is a leftover 2012 and I purchased it in Topsham, Maine. The people there at Lees were very nice and I believe the problem is with Nissan. The car was a leftover 2012. It was brand new with only 56 miles. Can you help me? Thanks.
Reviewed April 3, 2013
Altima 2013 - We are having driver's side window wind noise issues above 45mph. I have made a warranty concern to the dealership in December 2012, but the dealer is not completely clear about the cause. This problem is becoming a complete annoyance to the overall experience in our ownership. We do not feel this is a dealership problem, but Nissan appears not clear about the solution for the dealership. I need to understand the clear cause and solution so that our dealer can make effective repairs.
Reviewed March 4, 2013
A light on the dashboard displaying a key began to flash. My husband came from work and the car would not start. He took a bus home thinking it was the key. Returned with the extra key and the car still would not start. He had to pay for the car to be towed to Nissan. We were told it was the lock system. The lady said there was no way to tell the computer system would die. The part was said to be on backorder. It cost us $732 to get this fixed. I looked the part up online and realized Nissan had recalled the same part in another car, yet they have not recalled it on the 2009 Altima.
Reviewed Feb. 21, 2013
I have a 2009 Altima, which I bought brand new. It only has 34,000 miles on it. Without any warning, it would not crank one day after work. I had to get it towed to the nearest Nissan dealership. It has been there for 2 weeks now. I told them I researched it, and I know it’s the power steering lock due to complaints I have found. I asked for assistance because my warranty just expired due to time, not mileage. It was determined that there would be no recall and no assistance because I do not get my car serviced enough at Nissan. The part is on backorder due to the large amount of people with the same problem. There needs to be a recall on this 800 dollar part! Please help me.
Reviewed Feb. 18, 2013
I bought a Nissan Altima 2005 and it has just 85,000 miles. The check engine light turned on and I took it to a local mechanic. They scanned for the code and it gave a 420 code. I called the dealer where I bought the car and they said my car has not been recalled for a catalytic converter problem. I would like to complain because I am still paying this car and I don't want to pay another $1,000 just to be replaced since they said there was no recall for this problem. I don't understand why Nissan has been selling cars with this kind of issues. I will understand if my car has many miles on it.
Reviewed Feb. 7, 2013
My 2009 Altima just stopped working. I went on a trip and on the way back, went grocery shopping with my wife and kids in early January this year. We came back out to our car to go home and my car just would not start. I'd go to my "push to start" and push it, and it would just say lock. I called three different dealerships and they couldn't tell me exactly what the issue was. So I ended up having to get my car towed down to the dealership about 65 miles away. They determined that it was the steering lock assembly and with that, they could not tell me how it happened or why. I asked if it was normal wear and tear. They said no. I asked if it was due to my driving, but they said no. So basically, it just stops working and then you have to take it to a dealership to get it repaired. The part costs $700 and the labor was $262.50. Not to mention it was on backorder, so it took a week to get in. I had to rent a car, which ran me $302.
The service manager at the Nissan dealership I took my car to even told me that this issue had been happening a lot in 2009 Altimas and 350Zs, that there were 4 cars there for the same issue and the part should be recalled. I did my own research and found that in 2013 alone, there were already 29 instances like this reported to Nissan with cars both under and over 100,000 miles. So it is not like it only happens to the cars outside the warranty. On top of all this, my car had just went over the 100,000 mile warranty mark while I was driving back home and stopped at the store, so it was at barely over and so the repair wasn't covered. I called Nissan corporate and got a case number to follow up on to deal with this matter and received the worst consumer service.
This is my second Nissan vehicle and my wife and I were even in the market to get an Armada for our family, but there's no way. When calling Nissan, they gave me the runaround. Every time I called, they'd tell me the same thing. "Someone is handling it sir. It says here they will call you tomorrow at the number on your account" and I never got calls. Days would go by and I'd have to call them and then go through the process all over again. Yesterday, I finally got through to one of the 3 Nissan Consumer Affairs specialists that I was told had been assigned to my case. He said that Nissan would not do anything to refund my money. He couldn't tell me how the problem came about or how I could prevent it. Just that it breaks, the owner pays and Nissan fixes it.
Wow, some of the worst experiences I've had with any company. Also needless to say, I am an active duty military service member serving in the United States Marine Corps with 2 combat tours to Afghanistan and can't get fair, honest and decent service from Nissan. So very good to know. I'm currently in the process of pushing this situation forward through my attorney. I would not and will not recommend Nissan vehicles to anyone I know and I'm looking to trade in my Altima for another vehicle.
Reviewed Jan. 24, 2013
I have a 2000 Nissan Altima and it has 160,000 miles. I know this car is old, but the problems this car has is due to the way it was made. The car shakes tremendously when I come to a stop, like a stop sign or red light. If I am at a stop, it will shake even harder and it seems like it wants to cut off. So I have to put the car in park while I am at a light because of fear it will cut off. For some reason, it only shakes when I am in drive. I went and got my motor mounts replaced, but the car still shakes. Now I am taking my car to another mechanic on Friday, and I don't know what they will determine the problem is.
There is also something wrong with the brakes. I went and got the brakes fixed, and the car still didn't brake that good. I went back to the place where I got them fixed, and I cursed the mechanic out. I went to another place to get them fixed over, and the car still doesn't stop. I had to go and apologize to the man who fixed my brakes at the other place. Now, I have to literally push on my brakes a whole block before the stop light.
One time I stopped a good distance from the stop sign, and the car wouldn't stop. I had the pedal to the floor. I ended up going into the middle of the street and had to turn my car into the grass to prevent it from hitting other cars. I am so scared; I take the street everywhere I go now because I would hate for my car not to stop on the highway at 60 miles an hour. Everyone keeps saying maybe because it's old. But as I read the comments, I know that it is the car itself. I see people are having the same problem with newer models. I had a Toyota Camry that had 220,000 miles on it, and I never had any of these problems. I should have stuck with Toyota.
Reviewed Jan. 24, 2013
I purchased a new 2013 Nissan Altima two weeks ago. The "hydroelectric steering pump" started emitting a whistling sound shortly after purchase. It grew in frequency and volume. I took the car back to find out what was wrong, and was told it was a normal noise because it was an electric steering pump as opposed to a belt powered steering pump, and nothing could be done. I'm upset that I have to live with this annoying sound (whistling sound occurs at least 70% of the time now) in a brand new car - I haven't even made my first payment! Nissan needs to come up with a fix for this. It is wholly unacceptable to be expected to tolerate a random noise in a new vehicle.
Reviewed Jan. 21, 2013
I purchased a used 2008 Nissan Altima Coupe in July of 2012. It is now January 2013, and I've had it in the shop a total of 5 times so far. Each time, I've taken the car to Nissan. The first time, they replaced the catalytic converter and it ran well for 2 weeks. The next 4 times, the Service Engine Soon light has come on. I've taken it to Nissan, and they just turn the light off, never fixing any problems, and send me on my way. My car is under warranty, but not for too much longer. I just want someone to fix it for good. There is no reason a car with low miles, driven correctly, should have these kinds of problems.
Reviewed Jan. 16, 2013
I am very disappointed in the 2009 Nissian Altima and all its problems. The steering column should be a recall with all the reviews I have seen. I was stranded because the car did not recognize my key and now they say it is the steering column and my extended warranty doesn't cover it really.
Reviewed Jan. 7, 2013
I noticed that the floor was rusted through and went to the dealer to see about it being repaired. The dealer indicated that it (2005 Altima) was not covered under the warranty as it only is covered for 5 years. I called Nissan Corporation and got the same answer.
Reviewed Jan. 7, 2013
In 2009, I purchased a brand new Nissan Altima. In addition, I purchased an extended warranty on this vehicle. Last week, the steering lock unit went out on my car, causing it not to start or be moved out of park. After contacting the Capitol City Nissan, they laughed and told me to bring in my car. The service department was rude and less than helpful. After leaving my car overnight, I was contacted the next morning only to be told that the steering lock unit on my car was bad and it was not covered because my car was out of warranty because of the miles.
It was in disbelief that a 3-year-old car could have such major problems totaling almost $800 and was not covered under warranty or the extended warranty that I purchased. The service department basically told me that they were closing at 3 pm and if I wanted my car fixed today, I needed to make a fast decision. Otherwise, my car would have to be towed elsewhere for repair or wait until Monday. Unfortunately, I was unable to be without a car over the weekend because of small children. I had to pay to get my 3-year-old car repaired. Being in a family of Nissan owners, my stepfather also has this same exact problem, with the exact same car, 3 weeks ago. His car was also towed into a different dealership and repaired stating that there was an issue with the steering units on Altimas.
No recall has been issued. However, it is very ironic that this issue has surfaced on two 2009 Altimas within the exact same year. After contacting Consumer Affairs, they have given me a reference number and put me in their holding pattern. I must say this. After purchasing 3 Nissans, this is my very last Nissan purchase! What a joke!
Reviewed Jan. 3, 2013
I bought a 2009 Nissan Altima and the clear coat, if any was ever used, is gone. The car looks horrible and Royal Palm dealership and Nissan consumer affairs were totally useless. I am noticing more Altima's with the same problem and would love to start a class action suit. In the meantime, don't buy Nissan!
Reviewed Dec. 26, 2012
I am so disappointed with Nissan. I had an ugly experience. I got an Altima on December 26, 2009. After 2 or 3 days, the car started to malfunction. I called the dealership, took the car and instead of replacing the harness wires, they just tapped them. So this month, my car started to shake again because their diagnosis was that mice went in and bit the wires. On the receipt they stated that it was replaced but it was just tapped and with time, the wires made contact. I did a scanning on my car and it was the same problem from the beginning. I took the car to the same dealership, Viva Nissan. As a lady, they rejected me stating that if I left the car, it would be $90 just to check the car because I had 44,000 miles. I exceeded my mileage for the warranty, 36,000 miles. So after 3 days, I was arranged. So, I want Nissan to take responsibility and pay for the expenses.
Reviewed Dec. 8, 2012
I have purchased a Nissan back in June 2009 from the dealership Maroone Nissan in Fort Lauderdale, Florida. The car is a 2008 model and was sold to me by Nissan in June 2009 as a brand new car. It was a showroom model with a price of $30,000. I took my car to their dealership for service and repair due to small collision. They sent out my car to their authorized auto repair shop. The damage was on the lower driver side rear, just above the left front tire. After they repaired it, I never noticed anything unusual with my car when I picked it up. After a year later, which was this Summer 2012, I noticed that the paint of the front of my car started changing and peeling by itself. I had large white circles on the whole front of my car, which were spreading every day. I was very confused of what was going on and why the color of the car is peeling off, which is very unusual for an almost new car.
I took my car again to the dealer in Fort Lauderdale, the same one from which I purchased the car and where they do all my repairs. They have admitted that when my car was under repairs, their auto repair service people did indeed paint the whole front of my car. I showed them all my paperwork from the past repairs with them and there was nowhere to be found that there was a need for the whole front of the car to be painted because the damage was not at all related to the front of my car. Most importantly, the paint job that they did was never reported to me verbally nor reported in the paperwork that they gave me when I picked up my car. After reviewing all this and me spending days talking with them, urging them to admit the mistake and the damage that they have done on my car, they have admitted that they have made a mistake on my car; indeed they have admitted that the paint job was done unprofessionally by them and that is why the paint is peeling off a year after.
They blamed it on the old management - their staff that was working there before. I was very hesitant even then that no dealership manager nor customer service manager should provide the customer with the reason that it is the old management's fault. I did not care which person's fault was it, all I know is that it is this dealership's fault. All it matters to me as a customer is that they painted my front for no reason and they did not report that. This indeed devalued my car for at least $3,000. After me losing all the time from work and dealing with craziness, they agreed to take my car and repaint it; acknowledging their blatant, unprofessional mistakes. I was very compromising and accepted their apology. After they did all this, now I took my car again to the dealer because the front interior; the windshield of the car starts to be sticky; the material from which the windshield is made of starts dissolving and tears off. This started happening after a couple of weeks when I picked up my car after their paint job. I am very frustrated by such unprofessionalism by the whole staff there. They are tapping with my car, creating damages which devalued my car significantly time after time.
I have created a case with the Nissan head office and I have received an answer that my claim for financial reimbursement and the interior to be fixed is denied because I am out of warranty (only been out couple of months). The answer from the dealer inspection states that the damages on my interior such as the material dissolving on the windshield is due to possible outside influence and environmental external circumstances. It is stated that UV rays dashboard may have possibly made the coating on the dashboard to erode, leaving surface tacky. In short, the customer service director at that dealership, her name is Nicole **, stated that this explanation is that I live in Florida and anything can happen due to sun exposure. My car is in the garage and it does not stay under the sun. This was unreasonable explanation given to me. You cannot have a car which is only 16,000 miles and only 3 years old starting to dissolve (i.e. the interior to erode) due to the fact that I live in Florida.
Another thing that she stated to me which was blatantly offending, unprofessional and on top disgusting to me as a customer is her saying to me blatantly and I quote, "If I thought that you would be a loyal customer and if you said to me you believe in us and our products, then I would have reviewed this issue differently." This is plainly unprofessional and unseen behavior that I have never seen ever in my life by anybody. I have been with them since June 2009. I purchased the car from them, using their loan services; using their repair services; paying everything in order; compromised with them, forgiving them the mistake they did with tapping with my car painting without my permission and without any need. Now Nicole ** tells me that it was her sole decision because she believes that I am not a loyal customer; therefore advised the Nissan head office to deny my claim. I do not know what the freak this is and who are these people in that dealership having the audacity to treat their customers this way. This is by any means unprofessional, unethical and on top of it, illegal behavior by Maroon Nissan of Fort Lauderdale.
Reviewed Dec. 7, 2012
My brakes have been squealing since the day I first purchased my car - I bought it brand new. Since then, I have taken it in to the dealership several times to have it checked out and they still haven't fixed the problem. I took it in for the recent brake recall/campaign they had and they refilled the brake fluid, stating that this should fix the problem, but it hasn't. The second issue I have dealt with since purchasing my car is the a/c hesitating to come on. Then once it does, it takes a while to start cooling. I have also brought this to the attention of my service manager at Bankston Nissan of Lewisville and was told that this was normal. I trusting them, I thought it was nothing to worry about and didn't do anything else.
I currently have only 49,000 miles on my car and now the a/c has stopped cooling altogether. I took it in the past Friday, 11/30/12, to have a diagnostic ran on it. They told me that the a/c compressor has stopped working and needs to be replaced along with a new evaporator for $1,185.00. This is the first car I have ever purchased that the a/c has stopped working on, especially with it being this new and with low mileage. I am very upset and disappointed with Nissan for giving me the runaround and not fixing the problem in the first place while my car was under warranty. I sent an email to their corporate office over the weekend and still haven't received any response from them.
Reviewed Nov. 13, 2012
2010 Altima 2.5S Engine knock and rattling - Starting brand new, this car engine was noisy. After 15k miles, I started using semi-synthetic oil for the winter. The engine was considerably quieter. When the weather warmed, I changed back to standard 5w-30. Engine was noisy so I switched back to semi-synthetic next oil change. After 44k miles, the dealer replaced the head gasket under warranty for a slight seep of antifreeze. They put standard 5w-30 oil in after their work. That week, the car sat out in below freezing temps. Upon starting it, it sounded like a diesel! I called the dealer and had the service rep listen over the phone. They ended up replacing the motor due to cam lobe wear and rod bearing failure. Now, after 17k miles on the re-manufactured motor, it is starting to rattle away when cold. The 60k-mile warranty has expired, they will look at it, but no promises they’re saying. What gives?
Reviewed Nov. 9, 2012
I purchased a 2009 Nissan Altima in June 2012. Today I learned that there had been a malfunction with the Intelligent Key System and I have to replace the part, which is $780. I believe that this malfunction is due to the way the car was constructed. I've read extensive reviews on many customers who have had the exact same problem. This should be grounds for a recall. I understand that cars do not last forever and there will always be maintenance that needs to be done to any car, but this type of problem is not due to normal wear and tear. People like me put their hard-earned money into purchasing newer vehicles to avoid these setbacks, and it's unfortunate that Nissan has not looked into this and rectified it for the sake of their loyal customers. I am very angry and borderline furious with Nissan.
Reviewed Oct. 31, 2012
I have owned my 2009 Nissan Altima for 2 years now and it has a little over 100k on it. This week, the car wouldn't start and was acting like it wasn't reading the intelligent key. I called the Nissan dealership and they towed it ($140) and told me a few hours later that it wouldn't start due to steering wheel mechanism failure and it would cost me around $740! This kind of money should not have to be spent on a newer vehicle! Nissan needs to recall this! BS! The dealership said it's a quite common problem and it's all over the internet for a large number of customers who are pissed off!
Reviewed Oct. 15, 2012
I purchased a 2011 Nissan Altima from Royal Nissan car dealer on Airline Hwy, Baton Rouge, Louisiana. One day, while watching my wife drive off, I noticed white smoke coming from the tail pipes. Since no warming light showed up on the dash, I thought nothing was wrong. My wife and her brother were on their way to Arizona when the car start using a lot of oil, so they took the car to a dealer in Mississippi and was given a vehicle to continue their trip. We were noticed by the Nissan dealer and they stated that they took the car for a long drive and didn't notice any problems. When we picked up the car and drove it back to Baton Rouge, LA, we noticed smoke was still coming out the tail pipes. So, we took the car to Royal Nissan in Baton Rouge, LA.
We did not even get a car, so I could go to work. A couple of days later, we received a call stating Nissan was not going to honor our warranty because a lack of maintenance on oil changes. I work at a technical college and we have automotive shops where all they do is work on engines, change oil, tires and etc. This is terrible when someone can tell one all about these guarantees until there is a problem. Nissan donated so many cars but can't repair my vehicle. I bet they see good every night while I have a car to pay on for six years. $599.00 a month is a lot of money for a car we had for one year. This is just bad business. And like I said, I work at a technical college where they teach automobiles and we have a great deal of students.
Reviewed Oct. 14, 2012
I have had my ‘08 Nissan Altima for not even a year. I bought it used with 90K miles. Everything went good for a few months until I took it to get an oil change and they told me I needed new brakes. I went back a couple days later to get the brakes. I got into an accident a few days ago due to the brakes. I went to stop, I hit the brakes, and the car would not stop.
Reviewed Oct. 12, 2012
Royal Nissan in Baton Rouge, Louisiana on Airline Hwy dealt me a bad deal. My car started smoking white smoke. We took it to the dealer and they said they weren't going to honor the warranty, but it was all good when they were selling the car. Now I have a car that's down and a bill for the next six years of paying $599 a month for a car I can't drive. My wife and I were both in desert storm not knowing if we were going to make it back home for our two babies, but the contract we signed for the military we got everything that was promised to us. I don't have any money to fix my car.
Reviewed Oct. 10, 2012
I have a 2005 Nissan Altima with issues with the ECM, changed both catalytic converters, all 4 ignition coils, ground wire, head gasket, intake and exhaust valves. The car misfires, dealer wants to charge me $900 for new ECM. I bought aftermarket ECM and took the car to Nissan to be reprogrammed. They told me that the reprogram doesn't work and I have to pay anyway. I asked them why I have to pay and why they won't tell me the reason for not programming and they said they would tell me for $110 per hour. Something has to be done, they can't keep treating customers this way.
Reviewed Oct. 8, 2012
My 2006 Nissan Altima 2.5 SL appears to be part of a recall (NTB06-028) for excessive oil consumption. The car began exhibiting the symptoms of the recall concerning excessive oil burning at 120K miles in late June 2012. The problem started suddenly, burning one quart every 600 miles. And within two weeks, it’s burning one quart every 300-350 miles. Throughout my ownership of the car, the vehicle had always been properly maintained at my local Nissan dealer.
At 138k miles, the vehicle began making a noise that sounded like a bag trapped underneath the car. Just after arriving home, the car exploded in thick, black smoke that billowed from under the hood and into the vehicle through the vents. Recall campaign ID number 06V223000 clearly states that certain passenger vehicles equipped with 2.5L engines may experience excessive oil consumption. The extreme consequence of this problem is engine damage and fire. The vehicle is now not drivable.
According to my records, the recall was performed on the car on 4/24/08 at my local dealership; however, my initial contact at Nissan corporate said that the car was not a part of the recall. Later, another representative said that the recall was performed on 4/26/06 (this predates the NHTSA’s preliminary defect report). After multiple phone calls and conversations, I am extremely disappointed that Nissan will not accept any responsibility for the faulty recall fix.
Reviewed Oct. 5, 2012
I am writing to report that a very high percentage of 2009 Nissan Altima with Intelligent Key entry is failing. The steering wheel lock mechanism fails in these vehicles, causing the vehicle not to start. I spoke with several shop owners who claim Nissan is well aware of the fault, yet they continue to charge consumers over $700 for this repair. I learned of this, as I am currently experiencing it. I researched the problem and found that there was a very high volume of complaints on this, yet Nissan is failing to do anything about it. I spoke with area shop owners who are very aware of the problem, yet one of the service managers at the local Nissan dealership (Quirk Nissan of Quincy, MA) denies ever hearing of it.
Reviewed Oct. 4, 2012
Poor paint and no respect - The paint on the car is coming off in little chips all over. They brought in an expert. They said that they were going to fix it and then they found a paint shop who said that he did not agree with the other experts. So they were going to take his opinion instead. That way, they would not have to pay for any repairs. It’s strange how that works.
Reviewed Sept. 30, 2012
From the time I first test-driven my 2007 Nissan Altima, the brakes were extremely tight. When I asked about the problem before I purchased, I was assured that the brakes would loosen up within the first 500 miles. That was the first lie. The brakes never loosened up. Every time I took the car in for maintenance (every 3,000 miles), I complained about the brakes. Each time I said, "These brakes are dangerous. Isn't there something you can do to fix the problem?” Finally, after several months, they said they had fixed them with a patch. Second lie. Well, the "patch" did make them somewhat better for about 2 weeks. But as soon as I had to apply the brakes quickly, the patch no longer worked. So again, I complained and complained about how dangerous the brakes were. I told the service manager I feared for my life whenever I drove the car. I couldn't let my grown children borrow my car for fear that they would have an accident.
Finally, the first set of brakes gave out at about 33,000 miles on a new car! So, new brakes were installed and the problem was solved. Nissan should have installed new brakes immediately after I mentioned how the brakes were operating and how dangerous I thought they were. No one would drive with me during that time - my friends labeled my 2007 Nissan the "whiplash coach." It's a wonder I didn't have an accident due to the brakes - I did have several near misses, though.
The brakes were dangerous - the dealership knew it and Nissan knew it and they let me continue to drive that dangerous vehicle month after month. Actually, had they told me that new brakes would have fixed the problem at 3,000 miles, I certainly would have paid the $600 to have new ones installed myself. Nissan didn't place any value on my life or they would have replaced the brakes at 3,000 miles. So that is why I will never buy another Nissan ever again. Nissan doesn't put the safety of its customers first - they put their bottom line first.
Reviewed Sept. 28, 2012
I got problem after problem with my 2006 Nissan Altima. First, replaced motor with a re-manufactured motor so that the car would start. Second, cam sensor and or cam shaft was replaced. Now my car is overheating and the computer can't read it. I'm seeing so many problems with Nissan. I will never buy or tell anyone to buy a Nissan piece of junk. They don't even back up their cars. That is, what kind of company are they? They will just take your money.
Reviewed Aug. 21, 2012
2006 Nissan Altima - Floorboards completely rusted through less than 60k; garaged and meticulously maintained. $700 for each side to fix, undercoated also. I have a 1997 Maxima with no floorboard problems at all!
Reviewed Aug. 15, 2012
My Nissan Altima just dies on the highway without any warning! The vehicle is only two years old and has 15,000 miles on it. The Nissan dealership lied and I spent nearly $2,000 on this problem to no avail. After doing my own research online, I came to find out that this is a common problem with the Altima and there is a recall on it. The ECM needed to be replaced. They have electrical problems. Beware, Nissan Altima is a death trap. Nissan will not honor the recall and the consumer affairs is just there to save them money. Nissan does not value your life nor cares about the quality of their product. Read Nissan problems before considering them.
Reviewed July 18, 2012
My 19-year-old daughter was involved in a car accident last night. She hit an SUV. She was traveling at approximately 50 miles an hour and her airbags did not deploy. No one was hurt, but could have been. This needs to be investigated.
Reviewed July 10, 2012
For the past year, I have taken my vehicle to the dealership for service because of the SEL (service engine light). I have constantly been getting codes p1148, p1278 and p1279. The have changed all my air/fuel ratio sensors and MAF; there were no exhaust leaks, all wires and harnesses are good and I still keep getting the code. I have spent almost $1,500 on these codes. The problem still exists! I am very disappointed in Nissan!
Reviewed July 9, 2012
Well, there is a recall on these vehicles and we went to Nissan to have it done. They would not do it unless we had repairs with them; being now with this issue, our service engine light came on and they want to charge us for diagnostic test and repairs before they will do a recall on it for the ECM which was government mandated. I feel this is wrong for Nissan to do this being they know it's a known fact that they have a real defect on their cars from 2002 until about 2006 with the same issues coming up and they don't want to cover it. I feel that should cover it and take care of it.
Reviewed June 20, 2012
When I went to have my car (2003 Altima SL) inspected, they noticed the passenger floorboard was rusted completely through to the inside carpet. I looked on the internet and found this is a common problem with the Altimas and Nissan will not pay to repair it. I tried the Nissan Corp. complaint number and they opened a case for me and then called today to say they won't be able to pay for it. It failed inspection, so I am assuming this is a safety issue and it is happening to many Altimas
My car is at 84,000 miles and I think it's horrible that such an expensive car has this problem. In fact, the mechanic at Nissan told me he is worried about his Altima as he is seeing for himself that this is a defect in the type of floorboard they used. It allows water to get in and rusts out the floorboard completely. I am hoping if enough complaints are made to the right places, Nissan will have to do a recall and repair the problem.
Reviewed June 7, 2012
I, along with several other Altima owners, have experienced broken motor mounts. Obviously, it's due to faulty parts. Having two replaced is going to cost me $650 and I am not happy about it. There is no recall at this time, but I am hoping enough people will complain so there will be.
Reviewed May 23, 2012
2005 Nissan Altima - I purchased my Nissan in 2005 brand new at 17,000 miles. I had to have the transmission replaced. And now at 67,000 miles, I am told by the dealership I need a new transmission. Nissan Corporation is not working with or for me. What are my rights? I feel like I purchased a lemon!
Reviewed May 19, 2012
I have a 2005 Nissan Altima that I purchased new (my 3rd Nissan). I have taken extremely great care of this car. The car has encountered the same problems that everyone else has been complaining about like crankshaft sensors and cam shafts sensors going out. But when the catalytic converter started going out, this was when the big problems started. Three months after the $800-plus bill to replace the catalytic converter, I noticed that the car started using an excessive amount of oil, roughly one quart a week.
I have taken to a trusted mechanic that used to work for Nissan for 14 years. He told me that Nissan has had this same issue with models ranging from '02 to '06. The company changed the design by putting the cat against the engine and ordered and installed inferior cats from the cheapest contractor. So, when the cheap catalytic converter starts to disintegrate, the sand-like particles get sucked back into the engine, causing the rings to be worn and therefore using more oil. This kind of makes you wonder if this is why Nissan all of a sudden dropped their warranty down to 35,000 miles or 3 years around 2005. Perhaps Nissan wants people to shut up and maybe in a few years the cars will soon be aged out and people will forget how this company has turned its back to its loyal consumers. I for one will not forget and believe that there should be a recall or a class action suit against Nissan for ignoring such a serious problem.
Reviewed May 9, 2012
Well on Jan. 16, 2012, I bought my 2012 new Altima. The same day I drove it off the lot, the car speaker on the left hand passenger side started rattling. I contacted the sales rep Joe **. He said the next time I was in, to have the service department check it. Well one week after the day I bought it, a popping noise came from the motor and I called. They said bring it in and we'll check it. Of course, I took it in. They checked the noise and said they couldn't find anything wrong. They checked the speaker and said nothing was wrong with it either. They sent me home and on the way home, the same noise came again, both speaker and motor popping.
Well I called back a week after the first visit and told them the same problem was still happening and they told me to bring it back to check. This time, I had an hour meeting with Keith **, which was the manager over sales and he promised me that they would do whatever they had to do to fix my car and I told him of some small marks that somehow got there on the top of my car after the first visit - as if someone sit something on top of the car and pulled it off and it messed up the paint. So he asked me to leave the car and I did so they could replace the speaker and check the popping noise again. Well they had the car for 3 days and I had to call because no one called me about it, not even the service department.
When I spoke to Joe **, he told me, "Well, you said you told me it would be Friday before you could pick it up." I said, "You could've at least called me about it." Then he asked me why I scored him so low on the survey I took on him and I really didn't think that was any of his business. I was pretty mad about this so when I did pick up my car, I spoke to Keith and expressed my concerns with his help. Well my car still is not right and I was given a choice after I contacted corporate to receive another car but instead, I give the benefit of the doubt to fix my car and to add fog lights to it. Well as of today, the car still is not right and I was driving down the road about 1 1/2 hour ago and it is raining here. Water started leaking around the interior light on the driver's side, so now I just want out of this car because I think it is a lemon and I have only had it like 3 1/2 months now.
Reviewed April 26, 2012
I bought a 2006 Nissan Altima at the end of '09 everything was fine until the middle of Spring in '10 when my oil light gets coming on. I took it to my mechanic and he did not know why I was losing so much oil consumption, at first. After taking it in several times, he did a thorough evaluation and found that the 2006 Nissan Altimas had holes in the engine (fault of the manufacturers) and that there was a recall on them. I called a local Nissan dealership and they told me my VIN was not on the list of recalls. How could that be? It's the make/model of the recalls.
I can't help it if the recall happened several years ago, because I did not buy the car until '09. What can I do? I have to keep putting oil in it every two weeks and it's affecting the proper operation of my car because I am having problems with the emission pipe, etc., because of the constant oil leaks. I am afraid of an engine fire. Will Nissan solve this problem for me? I cannot afford to put a new engine in it and my mechanic said not to, because it was Nissan's fault. I cannot afford another car right now. Help!
Reviewed April 17, 2012
I replaced my 2002 Altima engine and needs to be replaced again due to catalytic converter issue. Nissan is well-aware of the problem, but no class action lawsuit! What's going on? There's over 7500 complaints on the same issue.
Reviewed April 17, 2012
I am very happy with my 2003 Nissan Altima except for one problem which seems to be consistent lately. The doors will lock by themselves with the engine running or not running. I have been locked out of my car with the engine running one too many times now.
Reviewed April 4, 2012
I purchased a brand-new 2011 Nissan Altima hybrid in September 2011. The car was purchased with only 53 miles on it. After having the car for only three days, I had to have the car towed in because it wouldn't start. The problem was supposed to be fixed. One week later, I had to return the car, because one of my tires had what they call a tittie in it. Mind you, I had never really drove the car nowhere but work and home.
Nissan refused to fix it and said I had to pay for it out of my pocket. Instead, my salesperson paid for me a new tire and was very upset that Nissan wouldn't replace the tire on my brand-new Altima. Less than a week, I noticed all of my tires had the same problem. So again, I took it back to the dealer. I was advised that it was the brand of tire on my Nissan and that there was nothing I could do and not purchase new tires. But mind you, I was sold this car with these tires. I was informed I should not worry about the tires, unless they burst. But why would I want to wait until that happens?
Three months later, I took my car to a different dealer to have my car serviced for an oil change. A day after I had my oil change, my car would jerk if temperatures were 30 or below. Now here I am, another two months later, and I'm having the same issue with my car not starting. I had my car towed on Monday while I was out shopping. Mind you, a trunk full of refrigerated food. Nissan kept my car overnight, and I picked it up yesterday, only to get home and the car wouldn't start again.
I had to have it towed right back to the dealer, which was closed. So I had to miss another day of work, because my brand-new Nissan Altima wouldn't start! At this point, I am highly frustrated and extremely upset, and I want out of this car. Nissan discontinued hybrids for a reason, and I can clearly see why. I am afraid to drive my car out of town due to these constant issues, and I have been totally inconvenienced as well.
Reviewed March 16, 2012
My 2009 Nissan Altima is dangerously unstable in winter conditions. Twice we have been forced to stop during Christmas vacation, unload the car, and send my children by train. Nissan said there was no problem the first time (2010) at one location and at another they said it was positively the front to rear alignment causing instability. We felt confident the problem was resolved but faced the exact same problem again during Christmas (2012)! We had to send our kids by train once again. Seems the problem occurs under condition of weight in car with cold winter conditions. No, it is not just a matter of being slippery as we have winter tires (problem occurred with two different winter tire sets) and no other car on road seems to be affected at same time.
We had a 2005 Altima for 4 years prior to buying the second one. We were quite happy with the first and decided to go for another, given we had no problems. The second, however, has been a nightmare. I am actually scared to drive the car in winter and terrified when my family is in car during the winter conditions.
Nissan Canada has been terrible in response. Our local dealer tried to assist. The service manager agreed that the newer Altima suspension has changed and believes it to be dangerous under loaded car with winter conditions. They could not assist as they cannot fix car and cannot provide a reasonable financial way out. Nissan Canada will only provide financial compensation towards a new car. They offer me $13,000 for my car which I owe $18,000 currently and offer a whopping $1,500 towards a new car as compensation. I could get the same thing walking off the street. This has also taken near 2 months to get this offer and many frustrating calls.
Nissan has lost my confidence to treat their customers fairly and with respect. I would not recommend Nissan at this point. I would certainly warn Altima owners that they may be driving a potentially dangerous car if it behaves as mine.
Reviewed March 13, 2012
I was almost in a terrible accident due to my 2012 Nissan Altima Coupe. I was driving with passengers and my car started to shake uncontrollably. Then the steering wheel locked up but the car was still moving. It would not allow me to turn it off or take control so it was literally driving itself. I was a wreck afterwards. I called Nissan and told them how unsafe I felt and that I just wanted the vehicle replaced. They did nothing. They said, "We fixed it." So still shaken up, I took it back and it happened again. I brought it back and Nissan said, "We hooked it up to the machine and the machine said it's fine," so I had to pay for a rental and still take the car back. I called Nissan back because the problem was still occurring. Nissan sent out a rep named Rodger ** who took it on a 20-minute test drive and said as he suspected there is nothing wrong with the vehicle and not to make idle threats towards Nissan.
Reviewed March 5, 2012
I bought a new 2003 Altima thinking, "Wow, what a beautiful car." It has leather interior boss system the works. The car currently has 68K on it and all it's done is suck up my money. First, the sensor then the timing chains wheel alignment, then the pistons and something else. After all the money, it came close to $4,000 later. I mean, come on, the car has only 68k miles on it. Now it's stalling and has an engine light on. What a piece of junk. The car stick price was $27,000 with all the extra. Well, I will never purchase another Nissan. Their company are not worth the money you spend on the car. The Nissan Corp is unreliable and shady, out to make a buck but ripping off the consumers by selling cheaply made cars that don't even last a few years without giving you a problem.
Reviewed March 1, 2012
Yesterday, my son was driving our 2000 Nissan Altima with 130,000 miles on it, to school. He was on a straight stretch of road when he says the car drifted to the right. He then tried to steer it back to the left. At that point, he said that it jerked back to right straight towards a telephone poll. He then steered hard left which resulted in the car spinning across the road, and then off the side which flipped the car over into a fence.
He swears that this happened while he was paying attention, as opposed to him taking his attention off the road. I have read comments about parts of the Altima engines exploding, broken tie rods etc. Does this situation sound like a mechanical problem, where something broke and caused him to lose control or just young driver error?
Reviewed Feb. 29, 2012
I drive a 2008 Nissan Altima that was brand new and had 15 miles on it. Within two years, the throttle shaft went out. I was driving on the interstate and was nearly hit by a truck because the car lost power in the middle of the highway. Of course I took the car to the nearest Nissan dealer and they supposedly had fixed this part. Now, 2 more years later (2012), this car has done the same thing and I was again driving on the interstate and was almost killed. I took the car to the nearest Nissan dealership to see what was going on with this car and get this, the throttle shaft again has went out and the EFI box. The cost of this repair is $2,400. I don’t have that kind of money and this was supposed to be fixed.
I called Nissan consumer affairs department and the lady that was assigned to my case took two, almost three weeks to respond back to me and they basically told me that they don’t have to do anything for me since the part is not under warranty. I could have been killed twice in this car and this it’s a manufacturer’s problem and not a wear and tear issue. They cannot guarantee me that this will fix it, so basically, I am in a death trap waiting to happen. Nissan will not take responsibility for their piece of a car that I purchased brand new and has less than 85,000 miles on it and it is only 4years old. How do I get corporate America Nissan to wake up and take care of this problem? This is my life!
Reviewed Feb. 29, 2012
I purchased a new 2011 Altima Hybrid, which was loaded, because I was very satisfied with the 2008 Altima Hybrid with the same equipment I had purchased previously. The G.P.S. system in this 2011 appears to have not been updated in 10 or 15 years. A lot of the streets that are at least 10 years old or more do not even show on this G.P.S. I have tried to enter addresses into the system and can't even program it. It is a piece of junk as far as being able to get me to where I need to go. I have a TomTom portable G.P.S. that cost less than $100 that is much better than the one in my Altima. I would think that paying more than 10 times the cost of my TomTom that I would get something that was up to date.
Reviewed Feb. 23, 2012
I helped my 18-year old son purchase his first car in April of 2011. This was at Concordville Nissan, Route 202 South, Concordville, PA19331. Within days, the warning light, check engine soon came on and basically has been more on then off ever since, despite multiple visits to the service department, at least 5-6, each time told something different. Now they're wanting to order a part costing $673 plus labor. I emailed the owner and manager and have not received any response. I am disgusted. We are just plain poor people and have to account for every penny we spend. I do not mind paying for service or resent business profit but this is just ripping us off. I feel the whole place has been dishonest and unethical and this is not a good experience for my son in car buying.
Reviewed Feb. 20, 2012
My Nissan Altima has engine throttling problem for over 10 months. I took my car to Nissan Dealer (Town North Nissan, Austin TX) and diagnostics were to replace crank shaft engine sensor for $250. I replaced that part and had same issue. As per dealer, they were not able to diagnose because of aftermarket part in car. I took my car back to same dealer. They tried different diagnostic again and charge for $350 this time (same reason - hard to diagnose because of aftermarket part). I requested Nissan - Consumer Affairs and no help. I am not happy with excuse that aftermarket part makes a difficult diagnosis. I paid $250 and $350 and my problem is not fixed at all.
Reviewed Feb. 18, 2012
I have a 2004 Nissan Altima V6 with all the bells and whistles on it. I bought the car in October of 2009 with a maintenance contract thinking that since it only had 39,400 miles on it I wanted to make sure I was safe even though the car was in excellent condition. Putting that maintenance contract on my car was the best decision I could have ever made! In June 2011, with only about 50,000 miles on my car, I started to have all these electrical problems one relating to another and these issues are still going on. My car has been in the shop for a total of 5 months of the last 9 months. Now it has come to the point where they can't replace the part that has failed which is the wiring harness.
Apparently Nissan is supposed to make parts for a total of 10 years after the car is produced; however, that is not the case in my situation as you can see I can't get the part and my car is under the 10-year limit. The part is not in stock anywhere, let alone the fact that it isn't even in any of the junk yards in the state I am currently living in. What is a person supposed to do if their car can not get fixed with only 54,000 miles on it now? Although my maintenance contract won't pay for the part if it isn't a certified Nissan part, I feel that it is not my fault Nissan doesn't have a part I need in stock and I shouldn't have to take a huge loss on my car because Nissan can't back their car I am driving.
Ever since I have purchased my car, I have taken such good care of it and the lady who bought it new left me all the detailed records of the services she had done to the car, which proved to show it was in great condition. I have done everything a car owner could possibly do to take care of it, yet I am the one who seems to be getting ** over in the deal here. The worst part about this whole situation is that I love my car and I am being forced to give it up.
Reviewed Jan. 30, 2012
My 2008 Nissan Altima 3.5 V6 SL ran perfectly on Friday night when I got home. It wouldn't start on Saturday. Thought maybe the fuel lines froze because of the cold temps. AAA couldn’t get it started so they towed it to Nissan Dealership. Now, I have a $5,000+ repair bill, needs cat converters, mass air and flower sensor (2nd in a year). They said it wasn’t covered because someone "tampered" with it. I said I had 1 1/2 qt too much oil in my car. No one has put any extra oil in my car. They said that is what ruined the Cat Converters and trying to start it flooded the cat converters, with too much oil and gas. I had this same nightmare with two American made cars so I thought I will try a import, guess that's no better, maybe I will just take the bus, definitely cheaper and better for the environment.
Reviewed Jan. 28, 2012
Nissan is the most unethical, disorganized and poorly run company I have ever worked with. To all that are considering purchasing any Nissan vehicle: do not make the same mistake I did.
In April of 2010 I traded in my truck and financed a 2007 Nissan Altima at the Woodland Hills Nissan. The process itself was long and tedious, with all of the different slimy salesmen chipping away at our patience over many hours. Eventually, I was given a 3% interest rate, handed over my keys, signed all the papers and left. About a week later, I was contacted by Nadia in the financial department of Woodland Hills Nissan. I was told that my credit was not actually good enough for the interest rate that I was given. Instead, they would be bumping it up to an 18% interest rate. After some research I found that unfortunately for the consumer, this is not an uncommon practice for unethical dealerships. I told Nadia that I was out of town for the weekend but they had broken our contract so I would be in that following Monday to turn in the car and get my keys to my truck.
I walked in that Monday and told Nadia that this was unethical and should be illegal. I wanted my truck back. She got the sales manager who was insistent on making a deal with us and fixing the situation. I made it clear that there was absolutely no way that I would ever consider paying 18% interest rate for any vehicle. After being paraded around their lot, shown brand new models and offered a lower price for those than the 3-year old model I had previously purchased, I realized my truck was nowhere to be found. They had already shipped it off. It became very obvious that this was common practice for Woodland Hills Nissan and there must be a decent number of people out there that would accept the scam of increasing their interest rate by 15%. Unfortunately for them, I was not one of those people. Eventually I financed a 2010 Nissan Altima at a good price with an interest rate of 3.9%. Apparently my credit was not actually that bad after all.
There was no stereo in the car but I was given a voucher to install it. I made an appointment to get it installed on a Saturday a few weeks later. When I showed up at the Woodland Hills Nissan, the service department did not have any information about my appointment and told me that the stereo had to be specially ordered prior to the appointment. I was annoyed, but I made another appointment a week later. After leaving my car for 8 hours, it was finally installed.
In January of 2012 (1 year and 9 months after purchasing and 28,000 miles later), my stereo stopped working and several dashboard lights lit up. I made an appointment to fix these issues at Universal City Nissan with the hope that they would be run more efficiently than Woodland Hills. That was not the case.
I showed up for my appointment at Universal City Nissan at 9 am on Monday, January 16, 2012. I spoke with the assistant service manager, Frank **, who told me that his records showed that I was there for an oil change. I told him that I had made the appointment because my stereo was not working and several dashboard lights were illuminated and also decided that I could use an oil change while I was there. Frank told me that it would be finished in 3-4 hours. After not hearing from him, I called 5 hours later and he told me they were still looking at it and he would let me know what they find. After 3 additional hours and not hearing anything, I called again and left a message for Frank. He called back half an hour later and told me that I needed 4 tires at $118 each, front brake pads at $270, my battery was leaking and my warranty would only cover 50% of that cost; I was quoted $50 for the battery and $20 for an oil change. I asked Frank to complete the oil change, but that I was going to compare prices for the other items with my mechanic. At this point it had been almost 10 hours since I had dropped off my car and I was on the other side of the valley with prior obligations. I told him that I could not make it over to them before they closed at 7:30pm. He said it was not a problem and he would leave my keys with the security guard so that I could pick up my car later that evening.
I showed up at 9:00 pm and the security guard had not been given my keys nor any information about me or my vehicle so he would not let me take my car off of the lot. My wife and I walked over to the sales department to ask for assistance in getting my vehicle back. They explained that even though they all work for Universal City Nissan, the service department and the sales department were completely disconnected and they had absolutely no way of allowing me to take my vehicle home. While I called Frank’s cell phone, the slimy sales manager tried to convince my wife that we should re-finance through him. Frank did not answer, so I left a message. My wife then attempted to call him, during which time the same slimy salesman tried to make his pitch to me. Needless to say we had zero interest in re-financing; all we wanted to do was pick up my car so I could go to work the next day.
We had to show up the next day at 7:00 am when the service department opened to pick up my car. Because they knew we were upset, they covered the cost of the $20 oil change; however, that didn't quite make up for the 22 hours that they kept my vehicle to complete something that could be finished in 20 minutes. Though it shouldn't have come at any surprise at this point, they still hadn't fixed my stereo.
During the week I made an appointment with my mechanic who charged me $170 for the front break pads and told me that I only need two tires and not four. He charged me $60 per tire. I paid $290 at an honest mechanic for the exact same thing instead of $712 at Universal City Nissan. I should also note that it took my mechanic 3 hours to put new brake pads and tires on and it took Universal City Nissan 10.5 hours to change my oil and 22 hours to release my car back to me.
Still needing my stereo fixed, I made another appointment at Universal City Nissan for Saturday, January 21, 2012. I received a confirmation email for my appointment the day prior which stated that I would be meeting with Frank again. When I showed up at 9:00 am assistant service manager, David **, told me that Frank and his team were not in for the weekend. He told me that they would need to keep my car as late as Monday in order to get to the stereo because they were so busy. David was very polite and up-front about their timeline. I asked him why I was able to make an appointment at 9:00 am on a Saturday when they were not able to resolve the issue for three days. Needless to say, he did not have a great response; he told me that the "girls who make the appointments don't know the process.”
I cannot speak for all Nissan dealerships but Woodland Hills Nissan and Universal City Nissan are the most disorganized, inefficient and unethical companies I have ever worked with. Their complete inability to resolve any situation with moral guidance or regard for the customer (from the actual sale of the vehicle to any sort of service need) is truly appalling. With the overwhelming incompetence that has been demonstrated at various dealerships, I do not understand how they are still in business.
I will be trading in my Nissan Altima as quickly as possible and I will never again purchase any vehicle from Nissan. I am a moral, ethical and kind person who does not like to complain about customer service unless it is completely necessary. It is because of this that I would like to prevent this frustrating and offensive experience for other hard-working individuals whose time and moral beliefs are of value. You should not have to deal with these immoral practices when purchasing or maintaining your vehicle.
Reviewed Jan. 26, 2012
My husband has a 2005 Altima and up till two days ago the car was running okay with no major problems. But on Tuesday night after we got home, my husband went back out and was back in no time, saying something was wrong with the car. When we press the clutch to change gears, the car is making this horrific screeching/grinding sound. When we took it for a diagnostic test, we were told it was the oxygen sensor that needs replacing; but from reading the varied comments, it appears there is a problem with these cars from '02-'06. Now we are in a hole trying to get the car fixed and wondering what else is going to go wrong. I must say the car is now at 130k miles.
Reviewed Jan. 22, 2012
I have a 2003 Nissan Altima with 103,000 miles. Last week the car would not start. I had it towed to my mechanic. The problem was a crankshaft sensor. Recently, he had a similar problem with another Nissan. It turns out that the car has low compression on # 4 cylinder. He said that I would need another engine soon. Today I went to use the car and it would not start again. Now it needs to be towed again.
Reviewed Jan. 21, 2012
I bought this new in 2002 (Nissan Altima), when this was announced “Car of the Year”. I took care of this car like a baby since day one and I am the only one who drives it, and now it has around 107020 miles on it. When the car was around 90k it had crankshaft sensor issue, which I got it resolved outside. Now I got P0420 code for catalytic converter not working properly.
I noticed sounds coming from my engine. I also noticed since many days my car was drinking oil and coolant like anything. Now I am in a fix whether to fix it or hold on to it. I did call Nissan service and they asked me to get an opinion from the Nissan dealership about it. All the symptoms resemble the same with other cars who had similar problem. Never will I buy a Nissan in my life. If anybody has filed a lawsuit then I want to join them. What is the solution for this? How can they get away from this?
Reviewed Jan. 12, 2012
We have the sample problem that Harini of Lindenhurst, IL posted. The car randomly doesn't start. It gives codes about crank and cam sensor. We have replaced every single part around it and that passes through it. The only thing we have found wrong with the car is a ground wire that burnt out and caused problems. We replaced that and are back to the old randomly doesn't start problem. There is a recall but they say our VIN is not included. Ours is a 2004 and it’s the exact same problem the recalls are about!
Reviewed Jan. 10, 2012
I have a 2006 Nissan Altima, 2.5 SE. I am having the same problems as mentioned by most of them in this forum. My car stalls at low speed and the transmission is jerky. I have SES light that is on and spews out an error code for catalytic convertor while symptoms indicate a crank shaft sensor replacement. In either case, Nissan says my VIN is not included in the ECM recall issued for all 2006.
At times my engine does not even start and I need to try multiple times. In the event that these seems to be a wide spread problem in most of the Nissan cars, I think Nissan should step it up and issue a voluntary recall to avoid accidents and gain customer trust. I would never again buy a Nissan knowing that there is a problem looming large and Nissan would do nothing about it.
Reviewed Jan. 7, 2012
At 130k, my catalytic converter imploded and a valve between it and the engine failed, and now I have cat conv debris in my engine, bent pistons, blown head gasket, and it's using antifreeze. There is "cat conv shrapnel" in my aluminum block. Dealer says most of these fail this way, all the way down to 40k miles, and I was lucky to make it this long. Class action suit, anyone? I'm in!
Reviewed Jan. 3, 2012
2003 Nissan Altima 2.5 Engine, Catalytic Convertor, sensor issues. At 144,000 miles, my engine started burning 5 quarts of oil a week approximately a quart every 40 miles. After researching online, I decided to have the engine replaced. I took it to Nissan of Omaha where they replaced the engine, pre-cat, O2 sensors all at a cost of $4300. Since then, I've had to put in another $350 to have a coil pack and CAM/crankshaft sensors replaced. This is the 2nd time the CAM/crankshaft sensors have been replaced. It sounds like the '05s are having the same issues so owners beware that your car problems may result in a new motor. My Nissan is still not running as it should and am wondering if I need to replace the cat convertor as well but not finding much info online.
Reviewed Dec. 30, 2011
The '02 Altima is rusted through on the passenger floor. Nissan is aware that the sound dampening material used on the floor holds moisture and promotes rust. This is a safety issue they are ignoring until the cost to ignore it becomes greater than the cost of the recall. Someone will likely die because of the manufacturer defect. Rust has always been the biggest problem with owning a Nissan product. They need to address this issue in a responsible way.
Reviewed Dec. 29, 2011
I also have the crankshaft sensor problem with the 2005 Nissan Altima 2.5 S. Interestingly, the car began to stall at low speed several weeks before the "service engine soon" light finally came on, so that the problem could be easily identified. I spoke to Nissan Service at 800-647-7261. They will not replace the faulty sensor; they will only reprogram the electronic control module (computer) to ignore it. To quote the recall notice, the problem is that "the crankshaft position sensor can overheat.”
I have been a big fan of Nissan (we currently have 3 all purchased new) but I am appalled at this greedy behavior. Nissan refuses to fix the failing sensor, instead opting to reprogram the car to ignore the failing sensor. Not good! You can read about others on this forum who have had the ECM reprogrammed and then later when the sensor fails completely Nissan refuses to help. I am paying $290 out of my pocket to have the sensor replaced by my trusted mechanic. We have been happy with Nissan until now and I can understand an occasional defect. What I can't understand is Nissan's greedy refusal to correct a known problem; instead they are punting and leaving their loyal customers with the pre-existing problem. I will be looking at other manufacturers when we need another car.
Reviewed Dec. 27, 2011
We took our 2005 Altima for routine maintenance to our Nissan dealer and were told that it needed new tie rods. Since the dealer's service department has suggested unnecessary maintenance in the past, we decided to get a second opinion from our local mechanic who told us that the tie rods didn't need immediate replacement, but that the undercarriage on the passenger-side was almost completely rusted through and needed replacement immediately. There is no sign of rust on any other part of the car. We took it back to our Nissan dealer who said that since we live in an area where salt is used on icy roads, we should expect rust.
This is completely unacceptable. We've had many vehicles in this climate without this issue. And why would rust develop on only one section of the undercarriage unless it’s an issue with the metal that was used? Also, why didn't the service department notice this issue when the car was on the lift---or did they notice it and just decide not to tell us? Overall, we were very satisfied with the Altima and were considering trading it in for a newer model; but without Nissan addressing this rust issue, we will not consider purchasing another Nissan vehicle.
Nissan Altima Company Information
- Company Name:
- Nissan Altima
- Website:
- www.nissanusa.com
