Midas Mufflers Reviews

I usually don’t ever write reviews but I was EXTREMELY satisfied with my last experience at Midas. From the minute I walked in the door, to updates on my car's status, to checking out and being given all details, I have zero complaints. I was walked through everything, and as a woman, did not feel scammed at all (have had this happen at many other places). Overall, a refreshing experience and the front desk guys were amazing, specifically the one that checked me in (if you see this, give him a raise!!!). Will be going here forever from now on!

Midas case ** 401 E Anaheim St, Long Beach, CA 90813. Homophobic ** store manager. I am never going here again. So, I work nights and I have a Corporate F150 work truck. About a month before I had a tire replaced with little fuss. I told them I wanted a name brand tire like Toyo, Michelin, Cooper. What do they do, they put on a cheap Chinese Sailun tire that I did not request. Then, yesterday I had a tire pop I put on the spare myself. It did not help that they put 51psi in each of my old tires when 36 is the spec. So I drive up after the authorization company called at 1 that I am arriving. I get there at 2 dead tired from the night shift before. They tell me they do not have tire in stock and that I will have to wait til tomorrow.

I was having trouble installing the cabin air filter in the wife's Nissan Altima coup, which is apparently different from the youtube videos that I reviewed. I called and he told me to come right over and he came out and finished the installation for me very quickly. We take that car up for routine maintenance regularly and have never had a bad experience.

Recently went to the Midas at 183 US Highway 45 in Grayslake IL. Avoid that location whenever possible. Have been going to Midas shops in IL, CA and WI for many years. Most have been excellent and trustworthy...would mostly be 10 on a scale of 10. This one in Grayslake apparently has apparently come under new ownership and management. If there are minus signs possible, they would get a minus 15 on the same 10 point scale. Meineke nearby did a far better and honest ant trustworthy job and a simple stainless weld spot repair on an all stainless exhaust system for only $80. Date of experience: March 06, 2025.

Had two 3 foot pieces of straight pipe repaired due to rust total of 4 simple welds. Took one hour to complete the job. Was charged 460.00 for the labor. Was told it was estimated to take 2 hours so that’s what they charged me. 198.00 per hour. Then continued to rub salt in the wound by charging an extra 40.00 for the exhaust inspection. When I asked why I was told it was for looking to see what the issue was. I asked well you tell me how in the hell you're going to fix it without looking at it. Said it was just their policy and they had to take care of the technician who did the work. Maybe try taking care of the customer instead of squeezing every last nickel out of their pocket. Sorriest bunch I’ve ever dealt with. Never again. Hope this review helps someone else from being robbed by this Mount Pleasant store.

I visited Midas in Hermitage, TN, for an oil change, and it turned out to be a disastrous experience. The day after the service, my car gave me a low oil pressure and high-temperature warning, forcing me to pull over. I had my car towed to the nearest Midas location, where I was informed that they couldn't find anything wrong and didn't work on BMWs. They suggested I go to a specialized service center.

Midas estimated part at $350 and charged 175/hr for dx on top of 2.5 hr labor that actually included the 1 hr removal and installation of the part needing replacement. Parts for car online at $25 to $150. When I showed Google results they reduced part to $159. but still charged 2.+ hours in addition labor for .5 hr needed to reinstall the part done in dx. They charged for dx. They charge 25% for credit card charges. Worse they quoted $1500 for front struts and tie rods and bushings for 2003 rx300 when online and auto stores list at $450 total. Midas quotes $2000 for a 2.5 hour labor and parts. They did the job same day but at exorbitant excessive prices even adjusting for inflation. Steer clear of the Mission Viejo Midas shop.

Round rock tx shop is a costly mistake. I asked them to install only chevy catalic converters on my chevy truck. The mgr there said he would call and see if chevy had them in stock and called me back and said they had one set and he would get them and to bring my truck in. I did and believed him. Paid 2500$ for them and left. My truck continued to drive bad emergency light on. I took it to another shop actually 3 other shops think something else must be wrong with truck but they all told me they were after market catalytic converters. I had another shop put correct ones on and they told me 2 of the sensors they installed were loose and other not screwed on correctly and took them hours to get off. When I took them back to Midas for my money back and confronted about lying he stuttered "well I got them from chevy" which he did not and would not give money back. Midas head quarters says they will have owner call me and he never does.

I would strongly recommend avoiding this location. This shop incorrectly repaired my brakes, resulting in thousands of wasted dollars. They refuse to take any responsibility. I have contacted Midas corporate and the Better Business Bureau and the business does not respond. They have an F rating with the BBB because they do not respond to complaints. Avoid them at all costs!

I recently had Midas replace the exhaust system on my wife's car, a 2013 Ford Explorer, the price was $1795.00. They charged me $500.00 for each muffler and $500.00 for the Y pipe. I use to work at O'Reilly's Auto Parts and I looked up the same parts and what O'Reilly's charged for them. The mufflers for someone off the street to buy them was $200.00 each and $250 for the Y pipe. So Midas is price gouging and charging over twice as much for the parts. If I wasn't in a rush I would have never let them do the job but I needed the car back asap. They are robbing the customers blind. They also came up with some other stupid job that I have never heard of for another $1000.00 which I quickly said no to. Buyer beware and shop around because this company will rob you.

I aim to sue Midas. Bought a 2009 6-speed Civic 2 years ago. After purchase I took to Midas and asked what was needed (thinking it would be minimal as the used car dealership said it passed mechanic inspection)/...They did $3000 of repairs. (I don't know cars, but I trusted them - that the car needed the repairs, so I went through with it.) Car was fine until recently -- Battery died. I had it towed, tow man was able to jump it and said I needed to get the "terminal replaced as it was at max capacity". Took it to Midas and said "I don't want to spend more than $3000 if that is what it takes to get the car in perfect running order, I would rather get rid of it and buy a new one - tell me what it costs to get it in perfect order." They came back with a bill of $2800 (funny, I know) - changing struts and other misc things I don't feel I needed. The MAIN THING was to make sure the car would not die.

Livonia Michigan store on Plymouth Rd. is a scam. Wish I would have read their nightmare reviews from other people. Go anywhere but here. I should have went to a Belle Tire, Discount Tire or any other merchant besides them.

I went in for an oil change with a coupon for $29.99. They took my car and changed the oil and then said I owed them over $80.00. After confronting them they are did get it down to $60.00 range. They also wanted me to do all sort of repairs for $700, including new tires. I had just got new tires a few months ago. They did a bait and switch on me and then tried to get unneeded repairs and new tires. I advise to avoid them at all cost.

Beware. AVOID THE PLACE. I am the original owner of a 2007 Jeep and sole drive. I have started my Jeep probably 50,000 times in my life and I know how to drive it. It started to have starting problems. $1,799.39 (overcharges and typical complaints by others). and 4 days later, nothing has changed and still having same problems. Still under supposed warranty buy yet this place refuses to honor as such. Tells me I do not know how to start the Jeep and may have a low battery. They become Anger, hostile if I question them about fixing it, and they just simply refuse to fix it. Preparing a lawsuit against this company.

I came in on a Thursday to schedule repairs. Ended up making appointment for following Friday, 8 days later. I explained that my 18 year old car, a Chrysler 300 needed suspension looked at. Probably needs springs, struts, as it makes noise when I sit down and when I turn the wheel. I also told them I wanted both heat shields fastened down, that they need new fasteners and large washers. Also wanted to look at rear brakes for future appointment, as when I stop the back end wobbles. Got it there by 8:45 on scheduled Friday. The lady wanted to charge me $110 for inspection of suspension and brakes. I told her I would not pay for brake inspection, and to just do front suspension and heat shield. She then did not know what to do and said they could not do the work because I would not pay for inspection. I said, 'forget the brakes. Do the suspension please. She created a new quote. I said, 'thanks'. I then re-explained about the heat shields.

Went in to have my headlights adjusted. They said i needed new ones and to get them from Auto Zone .. Also I had a new lock cylinder for the ignition and asked if they could install it. They said, "No prob," never telling me they wouldn't warranty their work ...The result now my car won't start due to their work and won't help me at all... Said I signed paper that says no warranty which they gave me to sign when I picked vehicle up AFTER work was done not before or I would not of had them do it...Besides they had me go get parts at Autozone for headlights. So now I have no car. Was stranded for over 4 hours at night waiting for tow truck and they refuse to help me.. A 62 year old woman .. Don't ever go there. They just want your money any way they can get it ...Won't tell you about their policy till it's too late.. And do work they are not qualified to do. They should be ashamed for taking advantage of a woman.

I go to this Midas because of the convenience. They usually can see me without an appointment. The problem is every time I try to use a coupon the manager comes up with some kind of an excuse as to why I can't use it. The coupon clearly states the exclusions and the manager will always say it also doesn't include this or that. Even though the disclaimer on the coupon doesn't say it. It's very shady. I will not be going back and I have spent thousands of dollars since I moved to the North Hills 6 years ago at this location. I tried calling the Midas customer service but they said they will refer to the complaint to the store manager and that person will get back to me. The problem is the store manager is the one who over the years keeps on denying me the coupons.

I opt and prepaid for an advertised promo transmission fluid change. I called first, spoke with "**" at the "Midas" 12805 SW 137th Ave location. He said the actual cost was actually $50.00+tax & fees more than the advertised price. To me, this is fraud, false/misleading advertising.... Hate to be scammed. I filed a claim with the FTC and Florida Consumers Protection Bureau. Beware of this Midas location.

My brakes failed on me one morning after dropping my Fiancée off at work. I went into Midas, and they looked my brakes over. They told me that my brakes were cracked, the rotors were warped, and that I needed to change them ASAP, as they quoted me $650. I decided to buy the brakes and rotors off of Amazon and just do it with my dad instead, since I got the rotors and brakes for a combined total of roughly $50. When I took my wheel off, and my dad started looking at the brake, he goes, “huh, this is interesting.” There were 2 brake pads on one side of my rotor. They attempted to charge me $650 because my brake pads were installed wrong before I bought the car! The rotors? Not warped. They’re perfect. The brake pads? Not cracked, those idiots called the manufacturer gap in the center for enhanced cooling, a crack. They do not know what they are doing, and deserve to go out of business.

BE CAREFUL & WATCH OUT...THIS PLACE IS VERY SHADY!!!! In med of June 2023, I went to Midas (2508 Calumet Str., Valparaiso, IN 46383I) ordered (I paid) a part I needed (Silicone HTR hose) & I also paid for labor which is logical/reasonable to pay for services. Now in early October of 2023, I found out that the part (hose) I paid for was the wrong hose (which they told me in June it was the correct one): the part I got in June 2023 was just a "rubber hose" and the hot air burned a hole in it which cause my engine light to turn on.

I went to Midas in Columbus, MS on HWY 45 to get my combination switch and my instrument cluster replaced. When I got the car back the steering wheel was not the in the right position (too low to drive smoothly) and loose going up and down and making very loud noise when turning. Called their new manager Jessica who told me she will call me back and never did. By the end of the business day I drove back to them and she told me she will speak to her manager (I think his name is Kenny or Kayne and will call me back). She never called back for the second time either.

The owner of the West Kelowna branch resolved our complaint to our full satisfaction and apologized on behalf of her staff. We were very pleased she reached out to us and resolved it. Hopefully the team will be more responsive to customer feelings now that this was raised.

I took my car to Midas Bo Tire, Hwy 378 Lexington SC to have the alternator changed. They convinced me that the AC had to come out to get to the alternator. I was charged $1300, but when I got my car back THE AC NO LONGER WORKS!! Was chilling fine till I brought it to them. Now they say I need a new AC and it'll be an additional $850 and won't charge labor. I'M NOT GIVING THEM ANOTHER DIME. If it wasn't on a credit card, I just wouldn't pay them at all for ** my car up! Definitely taking legal action. Don't take your car here. RIP OFF.

On June 9th Friday I went to a Midas company in Columbia SC for a squealing in my brakes The Asst Mgr Emett and his Tech worked on it and now after a full inspection and they said my brakes and Rotors are fine and offered to lube everything front and back $49.99 each. $100 later I leave. Now I have a Humming when I stop the car. They stripped one of my lug nuts and I wouldn't have known if the Tech Richard didn't mention it. I called Emmet. He never talked to me afterwards or even mention that my lug nut was missing. I asked him, "Did your tech tell you about my lug nut." He said no. So that means he was under the impression I left with a lug nut missing. He told me he was looking around but couldn't find one anywhere.

When my regular mechanic said my 2000 Neon had a transmission leak back in May 2022, I took my car to Midas in Upper Darby, PA primarily due to its close proximity to my home. I took my car in around 9 AM. Midas told me I had a transmission pan leak, needed a radiator belt, serpentine belt, transmission flush for a total of approximately $700.

Accidents Happen. I had an oil change done by Midas, five days later, the oil filter came loose and my car spilled six quarts of oil all up the street, up my driveway and partially in my garage. The tow truck driver checked out the filter and told me - yes, that is the problem. Midas gave me a new oil change. After I researched the best way to clean oil off concrete, I told Midas, they were going to reimburse me for the chemicals I needed to buy to clean up my drive. They asked if they could have a chance to clean it first - I said - sure. They were supposed to use a degreaser and pressure washer. I had already ready, a pressure washer would push oil further into concrete and hamper the chemical from doing the best job. I told Midas, I only wanted them to test clean a small strip (in the street).

Updated on 03/18/2023: This is my second review on Consumer Affairs regarding Midas damaging my mother’s vehicle and they deflect all liability. So after speaking with Midas Corporate on 3/14/2023 I was promised to a call from Jason ** (Regional Manager) or William ** (Field Ops Specialist) within a 48 hour window. To nobody's surprise, I never got a call from either person. I follow up yesterday on 3/17/2023 and Derica from corporate says that my ticket has been closed and labeled as resolved. This conversation was captured on a recorded phone line.

Great service, estimate for repairs was reasonable and they completed the work on time. I would like to thank Herb who was very helpful with the quote. They got my car as scheduled and didn't upsell which is a breath of fresh air in the auto industry. The staff was friendly. I will be back!

Called Midas in Winter Haven, asked if they performed oil changes on Mercedes, they replied, "Yes, bring it in." On my way home after Midas performed an oil change, I smell something burning, the temperature gauge is normal, so I proceed until my vision was impaired by the amount of smoke coming out from around my hood, I pull over, lift the hood, and after the smoke subsides, I see puddles of oil, and oil spilled all over different parts of the engine. I called Midas and informed them of the situation, they said to bring the car so they could take a look, I then explained how that probably wouldn't be a good idea considering the obvious.

Yeah, these guys stretched me out real deep two grand for tires rotated, and a brake job. They took turns making me gape. Expensive to say the least. They will round you out real good in here and tell you what you want to hear. I’d rather go to exhaust realtor discount tire or someplace like that. Where they don’t round you out real good. Place is a rip-off.