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Reviewed Sept. 16, 2023
I received a notice from Mazda concerning a gap that develops at the top of the instrument Mabel along the dash. The letter is dated July 2018 and it wasn’t happening when I got the letter. I have had cancer and a few other health issues and decided to give the car to my grandson since I don’t drive it. I was told the extended warranty expired in 2020 and mazda won’t make it right. Obviously they know it’s a problem
Reviewed June 1, 2023
I purchased a brand new 2022 Mazda3 sedan fwd in Jan 2022. The first issue I had was with android Auto, the USB ports, etc. I began experiencing an airbag malfunction light by Mar/Apr 2022. This issue was finally fixed at the beginning of 2023 after an unsuccessful repair and a delay in parts. Then the bearings in my blower went. Again, there was a delay in receiving parts due to a shortage. The blower was covered under warranty.
I have mentioned multiple times that my brakes seem to "stick" when I take my foot off the pedal and go to accelerate. Sometimes, when I come to a complete stop (traffic lights, stop signs) and then go to accelerate, the car experiences a lack of power. I also notice it has a rough idle. On two different instances, the collision avoidance system activated incorrectly and applied the brakes to avoid an accident when there was no potential for an accident. Certain weather will disable the safety systems if the sensors become dirty. This will also disable cruise control. I live in Ontario, Canada, so this happens in rain and snow. I would NOT recommend this vehicle.
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Reviewed Feb. 2, 2023
I have a 2021 Mazda3 with less than 11,000km. In December my battery completely died while in my garage plugged in. AMA was not able to boost it & I was not able to release the emergency brake as it is a manual vehicle. The dealership had advised it would be okay to have it towed with the emergency brake on- I was told by another mechanic it would not be advisable. AMA was not able to move the car out of my garage to have it towed. They ended up replacing the battery. Mazda Canada advised that they will not reimburse me, even though the battery has a 3 year warranty. Mazda's roadside assistance told me it would take up to 72 hours to assist with this. I work on the other side of the city, of course I needed my vehicle. The car itself is great. Mazda Canada & the dealership's customer service is abysmal. I would never purchase another Mazda in the future.
Reviewed Nov. 20, 2022
2018 Mazda 3 with about 50k miles on the clock.. I've been having multiple major failures over the past couple years (clutch, flywheel, 3 batteries, starter, serpentine belt, fuel injectors, wheel bearings) plus normally scheduled maintenance costs and nothing seems to be helping. After the $5k clutch job.. $2k serpentine belt.. I had constant startup and performance issues.. they replaced the starter for $1k and it got a little better but wasn't like new. Then the car started running rich and had a very rough idle and lots of odd engine noise.. They warranty 2 fuel injectors but charge me 3 hours labor ($450) and $800 in parts for the other 2 injectors (you should always replace all injectors at the same time and doing 2 extra when you are already taking the fuel rail out should only add a few extra minutes of time).
I pay $286 for a decarb service too.. Idle is smoothed out but performance is still lacking and my mpg is around 20 for long highway trips now instead of 40 mpg like it used to be.. Gas is not cheap either.. if I wanted mid ten mpg I'd be driving a Hummer.. All services performed at the dealership.. and I keep bringing it back with issues but get sent home without a fix.. I also have copies of all receipts to confirm.
I have never had so many issues with a car in my 20+ years of driving and think this will be my 2nd and last Mazda. I have given my dealer dozens of chances and thousands of dollars to fix things but have gotten nothing but stress and disappointment in return. I've literally bought this car twice at this point.. I'm not really sure what else to say at this point..Yours truly,
A very disappointed owner
Reviewed March 6, 2022
My first Mazda3 purchase has been a nightmare, first dealing with the rude general manager at the Hurst location. I'm now experiencing an airbag warning sign after two weeks of being an owner. The vehicle is now in service for a month to replace the driver side airbag on a 2022.
Reviewed May 17, 2021
This car's outer body is great, the inner computer is total trash. I will never get a Mazda again. This car has cause more frustration than any other vehicle I have had. The Bluetooth hardly reconnects, I literally have to set the car back to factory settings multiple times a month to use the Bluetooth. Also no one, not even the passenger can use the touch screen while car is in motion. I can't wait to get rid of it.
Reviewed June 30, 2020
I recently purchased a next-gen Mazda 3 and have had constant issues with the car since the day I bought it. Let's start with the emergency braking which went off without cause an hour after I drove the car out of the show room. After this continued everyday for two weeks I decided there must be something wrong with the car and it was also becoming very dangerous. I brought the car in and they told me nothing was wrong with the car only to find out a week later the car had been recalled for that exact issue. Once they fixed that all the other issues proceeded to follow.
- Constant rattle from the passenger seat belt
- The sound system not working for a day
- The passenger door always getting stuck
I also had the worst experience at Brookvale Mazda with service manager Darren. I have never been treated so poorly. He should not be on the front line. It's safe to say this car is terrible. Please save yourself the time and don't buy a Mazda.
Reviewed Dec. 15, 2019
In my previous Mazda 3 I was rear ended by a speeding car and the damage was such that my car was a total write off. But I walked away from it with no injuries other than a sore shoulder thanks to the safety features of the car. The crumple zone absorbed most of the impact.
Reviewed Dec. 14, 2019
Very comfortable economy car. I appreciate the gas efficiency and enjoy driving it around. The pillars on each side of the windshield are a bit wide. There are some blind spots as well, and I'm not thrilled about the visibility. The touch screen/radio/control panel is defective, making ghost calls and operating controls on its own - it's on recall and yet to be replaced. There is no power down button. Sometimes when I make phone calls it puts me on mute and will not allow me to un-mute.
Reviewed Dec. 1, 2019
My Mazda 3 with manual transmission has been one of the most reliable cars I have owned. We have two of them in fact. One car is at 124K miles and the other around 95K. Maintenance and tires are the only expenses and I would jump in either one and drive anywhere in the US today. Fun to drive and comfortable. Yeah, not as quiet as a Lincoln but with quality tires, not bad at all. My next car will be another Mazda 3.
Mazda 3 Company Information
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- Mazda 3
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