Mazda 3

Mazda 3

 4.0/5 (272 ratings)
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About Mazda 3

The Mazda 3 is a fuel-efficient 4-door sedan with three available trims. Read more Mazda reviews to learn about other models.


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Mazda 3 Reviews

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Page 1 Reviews 0 - 10
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2022

2018 Mazda 3 with about 50k miles on the clock.. I've been having multiple major failures over the past couple years (clutch, flywheel, 3 batteries, starter, serpentine belt, fuel injectors, wheel bearings) plus normally scheduled maintenance costs and nothing seems to be helping. After the $5k clutch job.. $2k serpentine belt.. I had constant startup and performance issues.. they replaced the starter for $1k and it got a little better but wasn't like new. Then the car started running rich and had a very rough idle and lots of odd engine noise.. They warranty 2 fuel injectors but charge me 3 hours labor ($450) and $800 in parts for the other 2 injectors (you should always replace all injectors at the same time and doing 2 extra when you are already taking the fuel rail out should only add a few extra minutes of time).

I pay $286 for a decarb service too.. Idle is smoothed out but performance is still lacking and my mpg is around 20 for long highway trips now instead of 40 mpg like it used to be.. Gas is not cheap either.. if I wanted mid ten mpg I'd be driving a Hummer.. All services performed at the dealership.. and I keep bringing it back with issues but get sent home without a fix.. I also have copies of all receipts to confirm.

I have never had so many issues with a car in my 20+ years of driving and think this will be my 2nd and last Mazda. I have given my dealer dozens of chances and thousands of dollars to fix things but have gotten nothing but stress and disappointment in return. I've literally bought this car twice at this point.. I'm not really sure what else to say at this point..

Yours truly,

A very disappointed owner

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Rated with 1 star
Verified Reviewer
Original review: March 6, 2022

My first Mazda3 purchase has been a nightmare, first dealing with the rude general manager at the Hurst location. I'm now experiencing an airbag warning sign after two weeks of being an owner. The vehicle is now in service for a month to replace the driver side airbag on a 2022.

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    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: May 17, 2021

    This car's outer body is great, the inner computer is total trash. I will never get a Mazda again. This car has cause more frustration than any other vehicle I have had. The Bluetooth hardly reconnects, I literally have to set the car back to factory settings multiple times a month to use the Bluetooth. Also no one, not even the passenger can use the touch screen while car is in motion. I can't wait to get rid of it.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 30, 2020

    I recently purchased a next-gen Mazda 3 and have had constant issues with the car since the day I bought it. Let's start with the emergency braking which went off without cause an hour after I drove the car out of the show room. After this continued everyday for two weeks I decided there must be something wrong with the car and it was also becoming very dangerous. I brought the car in and they told me nothing was wrong with the car only to find out a week later the car had been recalled for that exact issue. Once they fixed that all the other issues proceeded to follow.

    - Air conditioning blowing out the completely wrong temperature
    - Constant rattle from the passenger seat belt
    - The sound system not working for a day

    - The passenger door always getting stuck

    I also had the worst experience at Brookvale Mazda with service manager Darren. I have never been treated so poorly. He should not be on the front line. It's safe to say this car is terrible. Please save yourself the time and don't buy a Mazda.

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 15, 2019

    In my previous Mazda 3 I was rear ended by a speeding car and the damage was such that my car was a total write off. But I walked away from it with no injuries other than a sore shoulder thanks to the safety features of the car. The crumple zone absorbed most of the impact.

    7 people found this review helpful
    Rated with 5 stars
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    Verified Reviewer
    Original review: Dec. 14, 2019

    Very comfortable economy car. I appreciate the gas efficiency and enjoy driving it around. The pillars on each side of the windshield are a bit wide. There are some blind spots as well, and I'm not thrilled about the visibility. The touch screen/radio/control panel is defective, making ghost calls and operating controls on its own - it's on recall and yet to be replaced. There is no power down button. Sometimes when I make phone calls it puts me on mute and will not allow me to un-mute.

    8 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Dec. 1, 2019

    My Mazda 3 with manual transmission has been one of the most reliable cars I have owned. We have two of them in fact. One car is at 124K miles and the other around 95K. Maintenance and tires are the only expenses and I would jump in either one and drive anywhere in the US today. Fun to drive and comfortable. Yeah, not as quiet as a Lincoln but with quality tires, not bad at all. My next car will be another Mazda 3.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 30, 2019

    I bought my Mazda 3 over 2 years ago and have not regretted the purchase for even a day. When I have to buy another vehicle it will definitely be a Mazda. I have not had any issues whatsoever and it has retained its value better than any other car I've owned.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 4, 2019

    Mazda does not back their product. I purchased a brand new 2014 Mazda 3. I had two issues that were recalled for other Mazda 3's of the same year as mine, but mine were not covered under the recall. I reached out to Mazda corporate for both issues, but they said since my car was no longer under warranty there is nothing they can do.

    The first incident was a stuck driver's side brake caliper which made the wheel get very hot and it was not safe to drive. I had to have the caliper, rotors and brake pads replaced. I was without a car for 3 weeks because the part was back ordered (probably since there was a recall for other Mazdas). The second issue also a major safety hazard also had a recall, but once again my car was not covered. I kept smelling fuel after I would fill up. They found a leak in the gas tank along the weld seem and fuel was leaking in under the back seat. Once again, Mazda said my car was not covered in the recall and there was nothing they could do. I had to wait 2 weeks for that repair because they had to order a new gas tank and fuel pump.

    Both of these repairs were very expensive not to mention safety issues and inconvenience of not being able to drive a car with 30,000 miles on it. In between these 2 repairs, I also had to have an engine module replaced which was another week without a car and another big expense. I will never purchase another Mazda nor will my family or friends who own them now.

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: July 8, 2019

    I bought a Mazda 3 Hatchback in 2007 and it was a great car with no repairs ever. I just loved the driving experience. Then this year I bought the new 2019 Hatchback and I couldn't be happier. And what a good-looking car. There aren't many color choices unfortunately but I ended up with a Machine Grey color, with a black interior and black wheels and tinted windows. It's awesome to look at and awesome to drive. And I'm counting on having no problems with it ever. The infotainment system is a little hard to adjust to but learning all about the car is fun too... to a certain extent. Just so you don't think I think the car is perfect, I do wish Mazda would get rid of the little running-boards. They just collect leaves and dirt and they do diminish the looks of the car if you're close to it. Bottom-line: I love my Mazda cars and hope Mazda has improved their Warranty service....

    4 people found this review helpful
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    Mazda 3 Company Information

    Company Name:
    Mazda 3
    Website:
    www.mazdausa.com