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Mazda 3
Overall Satisfaction Rating
3.74/5
  • 5 stars
    56
  • 4 stars
    49
  • 3 stars
    62
  • 2 stars
    13
  • 1 stars
    7
Based on 187 ratings submitted in the last year
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    Mazda 3

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    The Mazda 3 is a fuel-efficient 4-door sedan with three available trims. Read more Mazda reviews to learn about other models.


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      90 Mazda 3 Consumer Reviews

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      Page 1 Reviews 1 - 10
      Rated with 5 stars
      Verified Reviewer
      Original review: July 8, 2019

      I bought a Mazda 3 Hatchback in 2007 and it was a great car with no repairs ever. I just loved the driving experience. Then this year I bought the new 2019 Hatchback and I couldn't be happier. And what a good-looking car. There aren't many color choices unfortunately but I ended up with a Machine Grey color, with a black interior and black wheels and tinted windows. It's awesome to look at and awesome to drive. And I'm counting on having no problems with it ever. The infotainment system is a little hard to adjust to but learning all about the car is fun too... to a certain extent. Just so you don't think I think the car is perfect, I do wish Mazda would get rid of the little running-boards. They just collect leaves and dirt and they do diminish the looks of the car if you're close to it. Bottom-line: I love my Mazda cars and hope Mazda has improved their Warranty service....

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      Rated with 2 stars
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      Verified Reviewer
      Original review: May 31, 2019

      I have a 2008 Mazda 3 hatchback. I love the vehicle BUT this thing rusts like crazy. I live in Michigan but I've take very good care of the vehicle. I wash it and wax it with the best stuff. I even clay bar it! Quick search on the internet and you will see that the number one complaint is rust. You can't stop it. I can't believe there isn't a rust recall on these vehicles.

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      Rated with 1 star
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      Verified Reviewer
      Original review: May 11, 2019

      We purchased the new Mazda 3 GT in 2014 at Bert Ogden Mazda, and we paid over $35,000. My son had an accident in this car, radar sensor and the camera didn't help him to avoid or reduce the accident at all. Now, we found out that the radar sensor wasn't in the car. Additionally we found out that there were cheap second hand parts that were used for the brand new car. We protested Mazda against this suspicion of fraud, however they haven't responded irresponsibly. We have never seen a dishonest company like Mazda. According to our body shop, the second hand parts were also used for new 2017 Mazda 3.If you have the same problem with Mazda, let's do something together!

      7 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: April 2, 2019

      Came in for a warning light regarding traction control. Was told they updated vehicle software that did not fix problem. Was told they needed to replace transmission sensors. Parts put in, but it DID NOT FIX the problem. New adjuster says I have a blown transmission! 2015 Mazda 3 with 38,000 miles. Unbelievable. Just past 5 year powertrain warranty so I'm stuck with paying for it. Even after 2 service adjusters and 2 mechanics said they have never seen a blown transmission on a vehicle like this. Sounds like a factory defect but they would not back their product.

      Adjuster was able to get Mazda corporate to split the cost for the transmission but I was still stuck with paying for all of the prior attempts that did not fix the problem. Bottom line, thousands of dollars and over a month without a car to fix a 2015 Mazda 3 BLOWN Automatic Transmission with 38,000 miles. "Safety technology that inspires confidence"..."not building anything less"... What a slogan!

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      7 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: March 23, 2019

      "We have a strict warranty policy". Let me interpret what those depressing words mean. Mazda does not back their product. We have a Mazda 3, one year old with less than 3,000 miles on it. The buttons on the center console infotainment radio control module, got stuck so they would not pop up, it was strange because the ones that got stuck down were like 3 out of 5 of them but they were not adjacent. There was no abuse, there were no spills.

      We took it to the dealer fully expecting it to be covered under the 3 year 36,000 thousand mile warranty. The diagnostic evaluation was done by the service manager, not a mechanic, who took a picture of the module showing minimal amount of dust and dirt and straw, around the edges in the channel around the edge of the module. This is present in every car, it is certainly conditions of normal use.

      The service manager then, proudly, "sent the photo to the company" and the company said they would not cover it because the unit was subject to "outside influence", which I guess means, we actually used the car sometimes. We were quoted a price of 450 dollars to repair it. We of course were upset, but the service manager made sure to tell me that he had taken a picture of the (minimal) amount of normal usage dirt on his cell phone, I guess in case I got any funny idea of vacuuming it or something. Even if something did get into the module, to have such a part be so delicate would require, in my opinion, that customers be warned that any evidence of dirt ever getting into your car will void the warranty. (And if their parts are so delicate that is a reason not to buy a Mazda for sure).

      We were told by people to call the corporate regional service manager, we called the 800 number where they proudly told us that they have "a strict warranty policy", by which of course they mean, that they find every way possible to screw their customers. We got nowhere, except the regional corporate person told us to go to the next closest dealer who is 50 miles away, but that it would probably not help us because they already had "proof" of the "outside influences" (the 800 number person didn't have the picture). No more, never will we ever go near a Mazda dealer again, nor will be ever own one, even rent one. Zoom, zoom, zoom!

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      15 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 15, 2018

      Purchased a 2013 Mazda 3 at 25K miles with Certified Pre-Owned Warranty on last day Aug 2018. Headlight flicker found was in Tech Service Bulletin (TSB) with computer (PCM) update as fix. Mazda refused to cover it. Oil level was high with fuel into crankcase as in another TSB with PCM update fix. Mazda refused to cover it. Two other TSBs had PCM updates. Four PCM updates in the history! I paid $100 to update the PCM rather than risk headlight flicker and the damage from the fuel in the crankcase and the aggravation of two other TSB types of engine check lights from bad PCM operation. Mazda engineers must not be doing their QC properly and do not fix the PCM right with the first time the TSB comes out.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 11, 2018

      I have a 2012 Mazda 3 with 58,000 miles. I purchased the vehicle brand new and have performed all required maintenance. I have to replace the entire transmission at a cost of $5,400 and Mazda has not offered any help on an obvious defect. Do not buy this car!!

      13 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 3, 2018

      My Mazda 3 has great gas mileage. Came with cheap tires that cupped after 20k miles. Handles very well and I haven't felt unsafe in the 3 years I've owned it. Handles okay during the winter. But what do you expect, it's not a Subaru. Tight suspension so you feel the road. Kinda bothersome on long trips, but really not that bad. The back window is hard to see out of during the rain. Poor runoff or needs a wiper? Not many vehicles beat it that are strictly gasoline users (i.e. not an electric or a hybrid vehicle). It has a nice sporty look but wasn't hard on my budget.

      4 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: July 24, 2018

      Mazda 3 gets really good gas mileage on the highway. I love the turning ability, the smooth ride, and it has a strong engine, and very roomy trunk space. Comfortable cabin space. I like the radio controls on the console, the Bluetooth is nice, I listen to Pandora radio, when I start my car it automatically connects. I chose this car because it was 3 on the Consumer Reports, on safety and durability. However, it seems to catch wind badly, or when I drive into a puddle of water it feels almost as though I've hit a net that is used to slow something down.

      2 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: July 25, 2018

      Mazda 3 is a 6 speed and smooth drive. I bought it because it was rated high in the Consumer Reports magazine and I am very happy with it and the beautiful red color. I like everything from the camera to the GPS traffic system. But I would put a cd player in it as that is something I miss.

      6 people found this review helpful
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      Mazda 3 Company Information

      Company Name:
      Mazda 3
      Website:
      www.mazdausa.com
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