Magellan GPS Reviews

I have had this device replaced 3 times and when it works it does fine but the support team at Magellan are very difficult to get in touch with. Have explained that the charging cradle is bad and haven't had any response from them yet.

It's been more than 2 years and I need updates, but I have never been able to register my device. I have tried using every old and current email address (Gmail, Mail, paid services) and and the website will not accept any of my email addresses as valid. When I write directly to their multiple email address, they do not respond to any of my email requests for support. The toll-free number that I was first given is no longer a working number. I will return to Garmin. Never again will I consider a Magellan product. DO YOU SEE ME NOW, MAGELLAN?

This company has isolated itself so that you cannot get any information from a live person. You cannot talk to anyone in "customer service" nor can you contact the company's headquarters. They run you around websites that don't give you any information at all. The TR7 is NOT USER FRIENDLY at all. I'm giving up and I'm going to package it up and send it back to them. I would caution anyone to not purchase this GPS, it will drive you crazy trying to use it.

This model discontinued. Easy to use. Occasionally led me astray. Promised lifetime updates, as device got more fallible. Contacted company, tried to be helpful. However, after ten years my map cannot be updated as device not able to handle data on the newer maps. Served me adequately for the most part but has a finite useful life.

Bought a Magellan RV GPS years ago - worked great when it was new. Tried to upgrade it - didn't work. Contacted Magellan - they tried to help me upgrade it, then sent me a 'refurbished one' - can't upgrade this one - no matter what I try. I hate this GPS - doesn't work; doesn't have latest maps, etc. Their customer service sucks BIG TIME. Won't buy another - will try Garmin next. Need an RV GPS with a free lifetime map upgrades that actually work!

I have a Magellan Roadmate Pro and wish to update the maps. My PC says there is an error when the unit is plugged in. So I tried to contact their Customer Service. It responds back that that is not working. So I would NOT purchase any Magellan unit since their Customer Service is no longer working!

I purchased a Roadmate GPS from Magellan and have had nothing but problems for the last year. I have tried to contact support but there are no live persons to answer a phone and no one responds to the online request for support. I would never buy another product from this company! A company that does not respond to their customers are useless for support after the sale. I would suggest any other GPS unit but not a Magellan!

DO NOT PURCHASE THIS GPS DEVICE!!! It is expensive and lacks field versatility. Navigation to off road GPS coordinates is not possible with this device. Tech Support exists via email only and is based outside of the Americas. This form of tech support is largely ineffective, non-responsive, one dimensional, and very frustrating. Using the street navigation is all but worthless. Buy at your own peril..

This handheld GPS is 10 years old. It was expensive. My discs don't work in newer PCs. Like others have already stated, this company offers no support. This is unacceptable. You can't email then they just send you in circles. Very frustrating. I'll never buy again or recommend this brand to anyone. Shame on Magellan.

Magellan has to be the worst comp for product support that I have ever had to deal with. When you go to "contact us", you get nothing but Q&A or get passed back to "contact us". They do not leave an email address that allows you to send them a question or a phone number to talk to anyone. May as well throw out this unit they made and get a GPS from a reputable company. Simply put,.