
Land Rover Reviews
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About Land Rover
- Strong off-road capabilities
- Variety of models available
- High repair and maintenance costs
- Frequent mechanical issues reported
Land Rover Reviews
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Reviewed Oct. 12, 2005
We have owned the new LR3 model car of Land Rover since 12/04. Since the car was five months new, we have been experiencing off and on total system control failure. At any random given point in time, the car stalls, does not turn on, sometimes you can not accelerate or brake while driving the vehicle. This is the ultimate scare any driver could experience.
We complained for months and were told all sorts of excuses ranging from: not being able to re-create the condition therefore nothing could be done to solve it. We were also told that the car needed software updating, and the latest was that there was cable problems. They brought in the Engineer to see what he could assess and analyze and he claims to have fixed the problem and condition this particular LR3 has.
We do not believe the LR3 is fixed and is in good, safe, and driveable condition. We also do not want to risk the lives of our children or ourselves. There is NO guarantee the problem has or can ever be fixed. We are asking for a replacement and if all else fails we will go into litigation.
Reviewed Sept. 18, 2005
My brand new LR3 has completely stut off while going 60 mph in the fast lane with my family in the car. It has shut off while driving several times since then. Each time I have brought the car to service they have replaced at least 5 parts. They are as follows: key phobs (3 times), right rear molding (just kept falling off), sunroof motor (open only when raining), passenger side seat belt (went to buckle up and came off in our hands, stereo speakers (couldn't hear the stereo), the starter (car towed for the second time), rear windshield wiper motor, front door moling, back seat ash tray (we don't smoke but at this point it's principal), knobs for lumbar support (fell off in hand), drivers door handle, the part that raises the car up and down, and several other parts.
We have contacted Chaind and many other managers at the Land Rover headquarters and they won't help us. It's to the point now that they won't even get on the phone. We spend $54,000 less than a year ago on the biggest piece of ???? you can ever purchase! The local Land Rover dealership said they would buy out and replace the car and the manufacturer said no. Someone please help!
I explained that my family and I could have died several times due to the car shutting off while driving it and they don't seem to care!
Reviewed July 11, 2005
After two and a half years of living an unmitigated nightmare with Land Rover, I have come to the end of my rope. The first car I had, a 2002 Freelander, was in the shop SEVENTEEN times before they finally agreed to give me another one to finish out my lease. Now, I have a 2004 Freelander that has been back in the shop six times already!!! And to add injury to insult, they promised me a loaner car then denied me one after I had spent a lot of time and agravation sitting in traffic. These people are the absolute WORST busines people I ahve ever seen!!!! They treat people with such little regard, it is truly amazing that they are stil in business!!
Reviewed Feb. 5, 2005
My 1999 Land Rover Discovery II became undriveable in July of 2004 due to a premature failure of the transfer case. The failure came shortly after the end of the warranty and with only around 54,000 miles on it. Ford/Landrover called this normal wear and tear on the most critical driveline component in a 4 wheel drive vehicle.
The following letters were sent to various ford (fix or repair daily) and Land Rover (Land Rovers are Lemons) executives with no result other than a vague phone call from an admin from Landrover promising to see if they could help if there were further failures but reemphasizing that this failure at such low mileage was normal and to be expected.
My red Land Rover now sports magnetic signs with beautiful lemons in the background and the legend Land Rovers are Lemons.
Reviewed Oct. 7, 2004
Land Rover America has called me and written to me saying Thank you for your complaint but this is normal wear and tear on the vehicle and it is a result of how I'm driving! This letter and telephone call only infuriated me more! I have spent over $2000.00 over the past 2 years on service and brakes alone!
Reviewed July 11, 2004
recalls but when's the last time you read about a Land Rover recall? Bet you haven't.
I heard rumors from a friend of mine who's a mechanic for Land Rover about Recall B148.
It has to do with anti-lock brakes system and some pressure reduction valve closers.
I don't know how they get away with it but Land Rover is so secretive about its recalls
that most consumers never hear about them. Somehow Land Rover of North America does not
report its recalls through the same channels used by the Big 3.
Sometimes Land Rover will send mail recall notices privately to owners,
but never to the newspapers.
I'm told by a Land Rover mechanic that sometimes even Land Rover owners won't get a notice
and the recall correction might be made without the owner even knowing. The owner takes his
Land Rover to a dealer for repairs and the recall item is fixed.
The service manager makes a note in the his computer and the owners service receipt will
have a line that says something like Campaign B148, Discovery Series II 1999.
Unless the owner asks the service manager, he will never learn that a recall item
has just been corrected.
Land Rovers may or may not be good vehicles. We are being robbed of the opportunity of
making up our own minds because Land Rover is so secretive about its recall campaigns.
Reviewed June 26, 2004
Purchased used 2000 Range ROver in May 2003 from Bear Valley Land Rover in Atlanta suburb. This SUV had about 43000 miles on it with a remaining 5,000 warranty. I did not purchase an extended warranty. At about 53000 miles (all highway and city) the Transmission failed and I had to spend about $4,000 replacing it. Now at about 57,000 the air bag Block Valve and Compressor failed (I was given an estimate by LR of CHatt to replace both for about $1,800 or convert the entire air system to shocks and springs for about $2,100). I made the decision to replace the air suspension system as the dealer indicated that there could be far more expenses related to this system. Additionally my research indicated the Rover has a history of customers having substantial maintenance expenses related to failure of the air suspension components.
At the transmission repair I talked with Bear Valley Rover of Atlanta and to Chattanooga Rover to see if they would help with the repair costs. I as well talked with Land Rover New Jersey and wrote a letter to them. Neither was helpful and in fact one was beligerent and called me a balled faced liar and the other was not interested in helping me. Now the Air Bag Suspension problem ---all with a vehicle that has less than 60,000 road (primarily city) miles and is a pristine looking vehicle and it is maintained well.
I was told, as an attempted argument to minimize my frustration, that the Range Rover was just too highly engineered fo r the US market. I indicated in return that it was not overengineered but represented POOR quality and a lack of standing behind their product by the Company. Can you imagine a $60,000 new car (year 2000 sales price) requiring $6,000 of repairs in less than 60,000 miles???
Reviewed March 9, 2004
Freelander engine quit on 12/6/03. When car delivered to local San Antonio dealer, within two hours the dealer advises of new engine needed due to possible hydra-lock, loss of coolant, and extreme off-road abuse. Afterward, local dealer wanted me to pay an additional $800 to tear the engine apart to really see what went wrong (I denied). Local dealer recommended going to insurance to try to pay. Insurance inspects and notes either electrical or mechanical at fault and insurance wont pay.
While at local dealer, car rear main seal develops another oil leak. Car was in local dealers shop the day prior to engine failure for oil change, coolant change and rear main seal leakage (supposedly fixed). While at the dealer, drivers side door hinge somehow gets altered/removed (fianc noted this). Local dealer also attends local club meeting to coerce information out of them regarding my off-road use.
Weeks after incident, Land Rover Fort Worth (good guys) offers assistance and tows car to them.
Months later (they were busy with another Freelander with similar problems), car does in fact require new engine, but due to mud getting into timing belt area (a sealed area?).
The timing belt area has a 1 by 1 inch hole/gap where anything can get in (mud/dirt/gravel).
Fort Worth dealer gets insurance to cover costs (+$12K) for new engine replacement under flood insurance (doesnt raise premium). Some mud was found in bellhousing area (no idea how it got in there). Now, the new engine has a newly added cover on the timing belt area covering the 1 by 1 inch gap. Sounds like Land Rover agrees there is a problem with the old KV6 Freelander engine.
Damages: 3 to 4 months car note payment without car; 3+ months without a reasonable and most likely cause of incident; had to buy a new car for transportation (Fort Worth dealer did offer loaner for short period already had new car by then)
Land Rover Corporate is standing behind San Antonio. Warranty representative is not being helpful.
Freelander does not live up to its reputation as advertised, in fact the Fort Worth mechanics is totally against this car for recommendation (especially with KV6 engine). Car was not abused and was used within the stated recommendations for off-road and wading use.
Found an article where a Land Rover senior representative stands behind Freelander off-road use (wheel deep in mud). New statement by Land Rover chronicle states that Freelander was not intended to compare to Discovery and Defender, and new 2006 Freelanders will have a more advanced, sealed engine (probably the engine I have now).
This is the major problem I have faced. Yet, many other Freelander drivers are experiencing failure with the rear main seal, and numerous other issues.
Land Rover is falsely advertising the off-road capabilities of the Freelander, and definitely not sticking to any warranty standards.
New update: Starter needs replacing; mechanic is coming up with numerous computer errors since new engine rolls over once and then dies.
Damages: 3 to 4 months car note payment without car; 3+ months without a reasonable and most likely cause of incident; had to buy a new car for transportation (Fort Worth dealer did offer loaner for short period already had new car by then)
Reviewed Feb. 18, 2004
I purchased a 2000 Range Rover from Bear Valley Land Rovers in Atlanta in approximately June 2, 2003. This vehicle had 43,000 at my purchase and had some 5,000 remaining on the original factory warranty. This vehicle was and is in pristine condition and was serviced by Bear Valley upon my purchase. At 53,000 miles the torque converter and transmission went bad and had to be replaced at a costs of approximately $4,100.
While i did not purchase an extended warranty, this vehicle should not have had a transmission failure at 53,000 miles. Range Rover is supposedly the world standard for off road vehicles and I would argue that 53,000 miles well below what would be considered normal wear and tear for a Range Rover transmission. I talked to Bear Valley Rover, to Chattanooga Land Rover, and to Land Rover USA and was told that this was my problem and that Rover would not help me with the replacement of this transmission.
Reviewed Jan. 15, 2004
My 2001 Land Rover Discovery rolled over on 11-21 -03, resulting in total loss of the vehicle and bodily injury to me( broken clavicle) and my wife (scalp laceration). The vehicle started to sway/rock from side to side while I was still going straight on the road at about 45 mph.I was approaching a turn but this behavior started even before I attempted to make the turn. The only thing I did was to MINIMALLY adjust my position in the center of the lane I was in.
The SUV flipped on its left side (driver's) and slid several feet then rolled over completely and landed on a divider separating the street from a lake. I noticed that a long steel bar was hanging down from the front end . I did not realize till the following day that this was the stabilizing bar( technically referred to as track rod assembly).
I took pictures for documentation. I informed my insurance company of the problem . I explained to them that ,according to an expert ex- Land Rover mechanic I talked to, the way the SUV acted is consistent with loss of control due to loss of the stabilizing bar.
SUV is a total loss. My wife and I have fully recoverd from our injuries.
Reviewed Oct. 6, 2003
My daughter was recently in an accident in her 2002 Land Rover Discovery.
Left front tire drove into 2 ft ditch pull truck to embankment where front of truck struck embankment then rolled over.
Truck's two airbags did not deploy and 3 passengers were left with only seatbelts as safety protection.
Truck is totalled and passengers sustained minor injuries (so far that we can see)
Reviewed June 26, 2000
On May 4, 2000, My sister and I were on our way to the mall. I was driving on a three way lane road, I happened to look in my left mirror to make sure I wasn't going to hit anyone when I saw all this white smoke behind me. I thought I was overheating, so I pulled over, turned the car off. I looked behind me in the mirror and saw a trail of some liquid leading to the car, that's when my sister yelled there's a fire under the hood. My sister and I had enough time to grab our purses and run out of the truck. I called 911, the police showed w/in 2 minutes, by the time the fire dept showed up, the truck was engulfed in flames. The truck was towed to a tow lot and is now still there.
I got a copy of the police report and brought to my insurance dealer, who told me my vehicle wasn't covered (I didn't have option 1 on the vehicle). I called my credit union where my loan is taken from and they told me they couldn't do anything, to just keep paying my loan. I called Land Rover in Natick, MA, they told me to call the headquarters. I talked with a woman over a course of a week, who had a Land Rover inspector look at the vehicle without me being there.
She told me the inspector couldn't find the cause of the fire and since the vehicle is a 1994 Land Rover Discovery with 136,000 miles, that they are not responsible for this. So in the meantime, I'm paying my loan without a car. I'm not looking for a new Land Rover, I just wish someone could pay off my loan so I can get a new vehicle.
That day and a couple weeks after, I was very emotional. I thanked God that my sister and I are fine, it could of happened a different way. Now everytime I see a Land Rover, I still get a little upset because I absolutely loved that truck, I only had it for a year and a half. To see my truck in flames hurt so much, it was my first vehicle, I took good care of it. I know it's just a material thing but I am stuck with this loan for almost $9,000, I just hope something can be done.
Land Rover Company Information
- Company Name:
- Land Rover
- Website:
- www.landrover.com
