La Mesa RV Reviews

Awful repair service and we were given bad information and information was withheld during the sale process. We repeatedly told the salespeople we boondock for 3 nights at a time and that we rarely use campgrounds. They told us the RV we were looking at with solar power could keep the fridge going for a long weekend. It can't; it won't even run the fridge overnight without runnign the batteries dead. When I called for service to get the batteries checked that said it would be a week to get me in and that they'd need the RV for a few days to check the batteries. DO NOT go there to buy or for service.

I went there RV show at WestWorld. We found an RV we liked and started the purchase process on Sunday. On Monday I got laid off from my job so we are unable to afford the buy the rv. When I requested to get a refund for the deposit I was told that it is non- refundable. It was less than 24 hours from when we signed the papers, your Sales manager even accused me of lying that I lost my job and just had buyer's remorse! This totally unacceptable way to treat a customer that was buying an RV from you in good faith.

We just had a horrible service experience with La Mesa RV in Albuquerque. We live in CO but purchased a View unit from them. We called La Mesa several months ago and told them we had some warranty repairs and asked them to set a date that would work with them for the minor repairs. We provided a list for them of the minor repairs when we had them set the date. We dropped off the unit on our appointed date and they had it for 4 days reminding them we were from Colorado. When we went to pick it up they had done NONE of the minor repairs. They made unacceptable excuses like we had so many emergency repairs for others to take care of. If we had run our business like this we would have been fired. The inefficiency and lack of communication was unbelievable. So disappointed to be treated this way.

My experience with LaMesa RV (Mesa location) raises serious concerns about how deals are handled and communicated. I signed paperwork for a specific 2026 Thor Motorcoach Axis, left a $2,000 deposit, and was given a confirmed pickup date. When I showed up, I was told I wasn’t scheduled and that financing terms had changed. After pushing back, they reversed course and told me the deal would be honored. Then it got worse. After completing orientation the next day, I discovered they had switched me to a completely different RV—without clearly disclosing it upfront. Different stock number, different vehicle. That is not a minor detail. From there, I was repeatedly told the RV would be ready for pickup:

La Mesa Service in Port St. Lucie is horrible. I made an appointment in March to drop off my travel trailer on 4/10/26. I dropped it off on that date. I received a text from Jay who stated that she was advisor and that they have not looked at my Travel Trailer yet. I called several times and left messages (as no one answers the phone). I then called and asked for a supervisor and left messages and still haven’t talked to anyone that can give me any information. I then called Corporate and they only have 1 lady in Customer Relations to try to fix issues in 10 different dealerships. I only went here because I had to for warranty work.

The Sales experience was wonderful. A big shout out to Joe ** who came thru again and again to help this 85 year old first time rver become familiar with this new member of the family after the sale "again and again and again". In addition Erin assistant manager and Angelo the sales manager. There were and are many aches and pains and learning is by trial and error with lots of errors to be bailed out from. Again enter Joe ** my hero and sales representative.

Of the 3.5 years I’ve owned my Winnebago Adventurer 36Z, it has been at La Mesa for 2.5 yrs. After getting it after OVER 15 months on their lot, their second try at a laminate floor replacement was horrible, and they damaged various aspects of my coach, I paid to have the generator oil changed. It didn’t even work even after finally cycling bad fuel through the system. I bought $90 in fuel cleaners and water remover after sitting there for so long. I’m beyond disgusted. Imagine investing $100k over 3.5 years and experiencing catastrophic failures, like failed water pump, A/C blade breaking 3 times, burst pipes, and anything else that could ruin a trip, only to be back at square 1!!! This is on Winnebago AND La Mesa. I don’t know what else to do at this point! I’ve got many more pictures, but apparently they are too large to attach.

We purchased an RV from La Mesa in Tucson and explained that we are a title state and will require a paper title to register our RV in our state. At the time, the response was that we sell lots of RVs in your state and know how to handle it. They sent the title to the Florida Bank of America in digital form. Call La Mesa, they said there’s nothing they can do. We fought for 7 months to register our Motor Home, purchased from La Mesa, and required us to get a lawyer involved. While in Tucson visiting my wife’s sister, we stopped by and tried to explain our problem, but he was told that when he leaves our lot, it’s not our problem anymore. The general manager’s solution is to “move to a different state.” If you are from a “Title State,” be careful where you buy your RV.

Unbelievable experience with this company, I've bought a few units in my life but never experienced anything like this before, I buy as is where is because I'm well aware of their reputation for service but they won't deal! Pricing for trade in unit is under wholesale for 1st class trade in unit and sales personnel are totally impossible to deal with!

One word comes to mind when I think of my La Mesa Experience ..."FABULOUS"! I'm known as a wordy kind guy, so I'll keep it short. La Mesa is an excellent choice if you're in the market for a Motorhome. Another word seems to come to mind ..."INTEGRITY"! If you need anything at La Mesa feel confident to talk to either Allen out West or Jeff in Florida. Steve **

Don’t trust this establishment. The GM, David ** isn’t honest and doesn’t care to resolve your issues. I even heard him making fun of his own staff when I was present at the dealership. I second guessed everything right then, I should have listened to my instincts. I would recommend doing business elsewhere.

We bought a used Estrada East/West class M series 2024 with 2000 miles. The sales assured us that they would go over the RV before we pick it up the following Saturday. We went over the RV with the delivery person on that Saturday everything was fine as we thought. We went on our first camping trip in July and noticed that the cou h cushion you sink in it and you visibly see tgat there is a hole in the cushion then we turned on the propane we smelt gas then the refrigerator seemed that it was not cold after having it plugged it to electricity at our home and still was not cold so, I called in August to schedule an appointment and took it in after I got out of work and when I was checking in with the service guy John **, he told me that it would be a $400.00 diagnostic fee if the extended warranty didn't cover but, we paid over $3500.00 on this warranty and I replied this is not a very good experience being this is my first time here.

We bought our coach from La Mesa Rv from the RV show. We had taken it out three times on trips. We took it out on the last trip and we had lightning strike and so therefore we had some electrical problems we took it into LA Mesa RV to fix the electrical they had it for a week and a half with the understanding that we needed it back by the the ninth of this month because we were leaving on the 14th for a trip. They did not call the service manager John Williams. We had to call to find out about the coach to see if it was done. I dropped my husband pick it up. He jumped in it to go and noticed that the air conditioning wasn’t working, it was working before we brought it in there, also.

I flew to Florida on 07/17/2025 to purchase a 2021 Coachmen Nova. The salesman, Johnathan ** and I communicated for two weeks prior to this purchase process. There were items that needed to be fixed and upon arrival, these were not. They claimed they would not have received the items on time and they don't make the rear screen door anymore for the unit (NOT TRUE). The rear screen door is still being manufactured, it was just the color that was the issue. They order the due bill parts (read screen door and the "Lagun table - more on that) on 07/30 - over two weeks past the date of sale. They claimed it would take weeks to get the parts. Confirmation from Coachman showed they received the items on 08/07. The parts sat for two week until I called on 08/17 and inquired as to why this was not sent to me.

Lied about the price. We found out... Said coach was inspected. Had independent inspection. Lied about the condition of the coach. Tried to hide serious electrical issues!! Been a month. Still waiting on deposit back!!

We purchased a 5th wheel 3 months ago. The slides do not work. We have taken it to the service department, which has had it for over a month, and it is still not fixed. I think we got scammed. I would not recommend this business to anyone.

HAD I ONLY READ REVIEWS FIRST!!!! I bought an RV on my recent visit to Tucson. Had to arrange the financing so scheduled a trip back the next week. Inspections on the vehicle were NOT done prior to my pickup. I was there ALL day for them to do the inspection, found out that the batteries were the problem. They literally asked me if I wanted to sleep in the RV in their lot cause it had to be plugged in all weekend. They literally had to pay for me to stay in a cabin at the KOA because the RV was to have been my lodging for the weekend.

We purchased a Winnebago View from Cameron Snyder in early March. Cameron was so responsive to all our questions. Regardless of the time of day or if it was his days off, he quickly responded to our texts and followed up on our questions. We were exporting this unit to Canada. Malisah ** looked after all our pre-delivery paperwork including outstanding recalls. Malisah was aware of our timeline for exporting and kept us up to date on the work. She ensured we had all the paperwork necessary to cross the border.

Desiree did an excellent job communicating and taking care of our problem. She went the extra mile to make sure we got everything we needed. We only had one day to get our work done and she squeezed us in in record time. She was very professional, and our work was done at a reasonable price. We had some wind damage from Ardmore, Oklahoma to Amarillo, Texas, and from Amarillo, Texas to Albuquerque, New Mexico. La Mesa RV Rocks!

I purchased a used Coachman from this company in March 2024. I should have walked away after they made me wait for 3 hours past my walk through. But I had to get to a parent that only had weeks to live. So I figured I would deal with what happens being it was a 2018 with around 4000 miles. Well after I left, a month goes by and I call to find out where my plate is and info from the bank to make my payment. I was told they had to redo the paperwork. It was all messed up. They also added warranties that I did not need as well. The finance manager said the bank required them and it covers the RV and tires. Total cost was around $12,000. Come to find out it won’t cover all that has gone wrong since.

I was made an offer by La Mesa RV in Sanford Florida and after they physically saw the RV. We agreed on price and I sent them the paperwork they needed to get started. They called me after a few days and said they were backing out of the original offer and offered me much less for the RV. I made the mistake of telling him my spouse had Alzheimer’s and was selling because we could not use. This is why people can’t trust what La Mesa says. Make sure you get it in writing.

Excellent service! Shane did a great job in getting a warranty-item taken care of. On some other repair items, he gave us more than we expected. Our Tech, Jose **, did a great job fixing odds and ends for which we had brought in the RV. Whenever we need future service - there's only one place to go - La Mesa, in Davis! They made us happy!

I recently purchased a RV from La Mesa in Sanford FL and got the price I wanted however there were deceptive costs added to the final price without my knowledge. While I reviewed warranties and discussed the possibilities, I was not aware that I was purchasing warranties in the deal. I specifically agreed that I would pay cash for taxes and warranties outside of the loan but the finance person rolled about twenty one thousand dollar into the loan I was not aware of. He also sold me a paint protection in this contract at $4500 dollars that had already been applied. After I signed the paperwork, I walk out to the coach and there men out wiping off the van and I asked what they were doing and they said they were applying the protection but pointed out that this had already done because there was a sticker on the passenger side showing it was already applied and he said I should not have to pay for it again, to talk to my salesperson.

If you buy a unit from this company you will be on your own when you drive off the lot. Worse yet, if you buy a used unit they will intentionally hide any problems it may have so you need to pay the $1,000 or so to hire an inspector. After purchasing a used 2022 Winnebago Navion from the Port Saint Lucie, FL location we discovered hidden damage that I had specifically asked about and was lied to. Our service advisor Mike ** refuses to return my numerous calls and voicemails.

Should have read these reviews before purchasing from La Mesa! They are predators. I had such a hard time with me scams trying to buy privately that I got sucked in, sales person convincing me it was the rv for me and talking me into a loan that I couldn't afford. Their supposed orientation was useless, the blinds were too tight to raise and the driver's seat would not move. No one fixed them, I'm 70 and had forgotten until I went to drive out and I couldn't move the seat. It was closing time so they said, just put some WD40 on it! I tried to no avail. I called and begged them to fix these two little things that would cost them nothing but would be very difficult for me, they said no way, no compassion whatsoever. Yes, it was bad judgment. I didn't really like the rv that much, but was stuck there without a ride. I just wanted a little help feeling better about the purchase and they couldn't even do that.

Purchased a brand-new Accolade XL from the dealer in Fort Lauderdale, La Mesa RV. 2650 Bridge Way, Davie, FL 33314. We flew in on Saturday 12/7/24 They picked us up, after A very quick orientation we went to the finance department to sign the paperwork, well they kept stalling us like we were on let's make a deal, we were trying to get out before dark because we had 1400 miles to drive to get home, this was like a time share program where you can't leave until you buy the warranty, well while the finance person was playing games I went out to ask the orientation person to please empty the grey tank.

Bought a 2023 Fleetwood La Mesa Albuquerque. Worst experience from sales to service. The rv caught fire while in La Mesa’s possession. They couldn’t repair a fleetwood. We had to deal with the manufacturer. La Mesa is incompetent. Rude and I think the worst dealership in the United States. Go anywhere else. They should charge their name to La Mess-a.

Do not buy an RV through this company. They are the ABSOLUTE worst company I have ever had to deal with. Their customer service is the worst and Management is even worse. We bought what was supposedly a brand-new unit. A 2024 Quantum KW29 Thor coach. Sales lied to us from the beginning telling us it had features that it did not have. They told us they would clean it before we picked it up, they did not. They smile in your face until you sign and then they go ghost. Andrew and Dallas from La Mesa Port St Lucie have never ONCE called us back.

I bought a Thor Ram Promaster 2022 Sequence because I was told how great the Relion lithium battery was. I had problems over and over with my electrical only to find out it was the lithium battery. Relion has currently stopped selling these batteries because of "a quality control" issue. I have a warranty on this but Lamesa & Relion cannot come up with a solution. I waited 2 months to get my RV in and it has been in the shop for over a month. All I get for my questions is they still do not know what to do. I am furious with not being able to use my RV and with the company giving me no answer as to how they will fix it.

Our experience was overall disorganized and lacked in follow through. We had 4 different sales reps., most of them did not know their product (RVs) and were complacent. We were told by sales that the entire RV would be gone through and repairs would be made. Never happened and they had the RV for over a month. We hired an outside inspection as we lost confidence in La Mesa RV. The orientation was done by a Tech. That had only done one other orientation, he did the best of any person we interacted with. When he was done we were told nothing. We had no idea that we were supposed to talk to anyone else. Oh by the way all the items we talk about 1 month prior were not done nor were any repair parts order. Now they are 30 days out.

I purchased a 2023 Entegra Odyssey 24B motorhome from La Mesa RV in Albuquerque in June 2023. Within a few months after purchasing, I already had a long list of quality issues with the motorhome such as the shower drain leaking from the very first trip, the door not properly closing due to misalignment, shower door latches breaking, heater not working, etc. The worst of the issues was the slide getting stuck every time I tried to put it out so that it had to be retracted and extended multiple times so that it would finally fully extend. This issue was from the very first trip. When I brought it back to La Mesa RV in Albuquerque prior to the 1 year warranty expiring, they told me that the slide had to be extended with the generator on and could not operate properly off of just the two house batteries. This was odd since every RV they showed me before I purchased mine they extended the slides from the batteries only.

BUYER BEWARE...looks like this is a growing trend at LaMesa RV in Ft Myers. They sold me a smashed-up AC on my NEW 2024 RV, decided to cover it up and put a new shroud on it and then turnaround and blame me!! Jessica the service advisor is NASTY and Condescending. Mark the service manager tried to blame me and did not want to take care of the damaged AC they sold me. Looks like we are heading to court. You do not sell someone a NEW RV with damaged goods and then blame the buyer. As many are stating I would stay very far away.

All I can say is DON'T BUY AN RV FROM THIS COMPANY! Service Dept is horrendous and to be nice let's just say arrogant, incompetent, nasty and I could go on. The wait for service is disgusting! They make you drive there, look at it (if you're lucky) and then schedule you months out for the warranty repair and when they do it... it's not repaired!! Disgusting company and I wish I spent the time to read all the negative reviews for this company before I purchased a motor home from them.

BUYER BEWARE. Found and agreed to a price on a new RV and put my deposit down. All good. They came back 4 days later and said the bank wanted 8k more down. I wasn't willing to do that so I said no thanks and they said, "We will send your deposit back." THREE MONTHS LATER and only after getting my attorney involved did I get the money back. Numerous calls and promises later. They're either crooks or clowns. Either way the owner should be embarrassed! No apology, no explanation, nothing. Stay clear of these scumbags.

Ordered a new Motor home from La Mesa. Paid Deposit and signed all the paperwork. Sold my existing Rv privately in Reliance. When motor home came in they said the purchase agreement was not binding on them-only a possible deal and they sold it to out of state buyer for $20,000 more. All vacation plans ruined. Confirms all the negative reviews. BUYER BEWARE WITH LA MESA!!!

Worst of the worst! Do not buy anything from them! You will regret it later even a time to spent in this scam place. They will make drive for hours to their appointment and then they simply forgot about you!

Before you buy bring an inspector, don't put your signature on any documents before read everything, my motorhome I was told wasn't at the Ft. Myer dealer during Hurricane IAN and just today the dealer attorney give me a day of arrival of the unit to Ft Myer September 9. Ian pass September 28, she claim that all defective issues are from the manufacture. The motorhome has been 3 times for multiples repairs. Don't buy from La Mesa, cheap price good deal? The deal is a nightmare later on.

Purchased a 2023 Thor Tellaro 20L-T-L from La Mesa RV Port St Lucie a little over 30-days ago. Two days after driving off the lot experienced a Check Engine Light which the Sales Rep treated as no big deal! A week later experienced a engine shutdown while driving on the highway and since then, three more shutdowns and a roof leak, all within the first 30 days! Van is currently inoperable and sitting at a Dodge Dealer as they continue to troubleshoot the problems. Dealer discovered 35 stored error codes and water coming from the windshield camera system with water running down the inside of the windshield and pooling on the top of the dashboard. The Sales Rep continues to treat this as no big deal and suggesting that I work it out! La Mesa appears to be ignoring the serious nature of what I am dealing with as management has not called to discuss after repeated requests. In addition, I emailed customer service and so far, "crickets"!

Just spent nearly 100k on a used Navion 24G. Did not need their financing but forced to sign purchase in that department. The finance department was dishonest before purchase stating I would have all paperwork at purchase to drive home and register at DMV. Nope. The dealership hasn’t paid off the coach so I have to wait for title to be mailed in 4-6 WEEKS.

Do not buy from these people. We purchased a 2022 Fleetwood Bounder RV 5/2022, took it out two times and the second time it flooded from the cheap part connecting the tube on the back of the toilet. The insurance warranty was garbage as they wanted it to be towed to fix it when we got to the RV park in Newport Beach when all we needed was a tech to come out to fix it. We had to pay a tech out of our own pocket to deal with it as we would of had no place to stay. The warranty was crap.