La Mesa RV Reviews

My experience with LaMesa RV (Mesa location) raises serious concerns about how deals are handled and communicated. I signed paperwork for a specific 2026 Thor Motorcoach Axis, left a $2,000 deposit, and was given a confirmed pickup date. When I showed up, I was told I wasn’t scheduled and that financing terms had changed. After pushing back, they reversed course and told me the deal would be honored. Then it got worse. After completing orientation the next day, I discovered they had switched me to a completely different RV—without clearly disclosing it upfront. Different stock number, different vehicle. That is not a minor detail. From there, I was repeatedly told the RV would be ready for pickup:

La Mesa Service in Port St. Lucie is horrible. I made an appointment in March to drop off my travel trailer on 4/10/26. I dropped it off on that date. I received a text from Jay who stated that she was advisor and that they have not looked at my Travel Trailer yet. I called several times and left messages (as no one answers the phone). I then called and asked for a supervisor and left messages and still haven’t talked to anyone that can give me any information. I then called Corporate and they only have 1 lady in Customer Relations to try to fix issues in 10 different dealerships. I only went here because I had to for warranty work.

The Sales experience was wonderful. A big shout out to Joe ** who came thru again and again to help this 85 year old first time rver become familiar with this new member of the family after the sale "again and again and again". In addition Erin assistant manager and Angelo the sales manager. There were and are many aches and pains and learning is by trial and error with lots of errors to be bailed out from. Again enter Joe ** my hero and sales representative.

Of the 3.5 years I’ve owned my Winnebago Adventurer 36Z, it has been at La Mesa for 2.5 yrs. After getting it after OVER 15 months on their lot, their second try at a laminate floor replacement was horrible, and they damaged various aspects of my coach, I paid to have the generator oil changed. It didn’t even work even after finally cycling bad fuel through the system. I bought $90 in fuel cleaners and water remover after sitting there for so long. I’m beyond disgusted. Imagine investing $100k over 3.5 years and experiencing catastrophic failures, like failed water pump, A/C blade breaking 3 times, burst pipes, and anything else that could ruin a trip, only to be back at square 1!!! This is on Winnebago AND La Mesa. I don’t know what else to do at this point! I’ve got many more pictures, but apparently they are too large to attach.

We purchased an RV from La Mesa in Tucson and explained that we are a title state and will require a paper title to register our RV in our state. At the time, the response was that we sell lots of RVs in your state and know how to handle it. They sent the title to the Florida Bank of America in digital form. Call La Mesa, they said there’s nothing they can do. We fought for 7 months to register our Motor Home, purchased from La Mesa, and required us to get a lawyer involved. While in Tucson visiting my wife’s sister, we stopped by and tried to explain our problem, but he was told that when he leaves our lot, it’s not our problem anymore. The general manager’s solution is to “move to a different state.” If you are from a “Title State,” be careful where you buy your RV.

Unbelievable experience with this company, I've bought a few units in my life but never experienced anything like this before, I buy as is where is because I'm well aware of their reputation for service but they won't deal! Pricing for trade in unit is under wholesale for 1st class trade in unit and sales personnel are totally impossible to deal with!

One word comes to mind when I think of my La Mesa Experience ..."FABULOUS"! I'm known as a wordy kind guy, so I'll keep it short. La Mesa is an excellent choice if you're in the market for a Motorhome. Another word seems to come to mind ..."INTEGRITY"! If you need anything at La Mesa feel confident to talk to either Allen out West or Jeff in Florida. Steve **

Don’t trust this establishment. The GM, David ** isn’t honest and doesn’t care to resolve your issues. I even heard him making fun of his own staff when I was present at the dealership. I second guessed everything right then, I should have listened to my instincts. I would recommend doing business elsewhere.

We bought a used Estrada East/West class M series 2024 with 2000 miles. The sales assured us that they would go over the RV before we pick it up the following Saturday. We went over the RV with the delivery person on that Saturday everything was fine as we thought. We went on our first camping trip in July and noticed that the cou h cushion you sink in it and you visibly see tgat there is a hole in the cushion then we turned on the propane we smelt gas then the refrigerator seemed that it was not cold after having it plugged it to electricity at our home and still was not cold so, I called in August to schedule an appointment and took it in after I got out of work and when I was checking in with the service guy John **, he told me that it would be a $400.00 diagnostic fee if the extended warranty didn't cover but, we paid over $3500.00 on this warranty and I replied this is not a very good experience being this is my first time here.

We bought our coach from La Mesa Rv from the RV show. We had taken it out three times on trips. We took it out on the last trip and we had lightning strike and so therefore we had some electrical problems we took it into LA Mesa RV to fix the electrical they had it for a week and a half with the understanding that we needed it back by the the ninth of this month because we were leaving on the 14th for a trip. They did not call the service manager John Williams. We had to call to find out about the coach to see if it was done. I dropped my husband pick it up. He jumped in it to go and noticed that the air conditioning wasn’t working, it was working before we brought it in there, also.