RVshare Reviews

Extremely disappointing customer service. We booked an RV through RVshare for Labor Day weekend, only to have the owner abruptly cancel our reservation four days before our trip. At that point, finding a replacement RV was essentially impossible due to the holiday weekend and Burning Man. Because of the last-minute cancellation, we were forced to cancel our campsite reservation and lost a $300 non-refundable deposit, along with a $25 screening fee. We contacted RVshare and asked them to reimburse us for the $300 campsite deposit that we lost as a direct result of their owner's cancellation. RVshare's response was that these were "personal losses" and therefore not their responsibility.

**RVshare Canceled My Reservation ONE DAY Before My Trip — After Booking 3 Months Ago.** I am absolutely devastated and extremely disappointed with RVshare. I made my reservation **three months ago** for August 28–30. My trip is TOMORROW, and **today, August 27, RVshare suddenly canceled my reservation because they said they could not insure me.** They had THREE MONTHS to review my reservation and determine whether there was an insurance issue. Instead, they waited until **less than 24 hours before I was supposed to leave** to tell me I could not rent the RV. I repeatedly asked RVshare to explain **why they could not insure me**, and I could not get a clear answer. If there was documentation they needed or a problem that had to be resolved, why wasn't I notified weeks or months ago?

RVshare SHAME ON YOU!!! Rvshare is a big scam!!! Owners do not rent your rigs with them. They double dip fees on the owner and Renter sides, and when damages occur and you file a claim, they straight out leave you out on the dark. The most infamous reason of them all to get away from paying you the damages "Wear and Tear". Years of using the unit without problems, and the first time I decided to rent it out, the couch come back completely destroyed!!! There was an existing scratch on it, come back with the seat completely ripped and RV Share has the audacity of denying any payment for damages calling it "wear and tear". 3 nights of use versus years using it, and caused that much damage. SHAME ON YOU!!!

DO NOT rent from RVshare or from Mickey with RVshare!!! Mickey cancelled our rental at literally 7 PM the night before we were supposed to pick it up at 9 AM the next morning!!! She stated that the RV has, “one tire that the belts are broken in the center is bulging. There is a 50% chance that it will blow on you”. She stated the replacement tires her husband special ordered did not get there in time, and that she put the spare tire from our camper on another one of her rentals so there wasn’t even a spare tire for our camper. Our adult children had already taken time off work, so the trip needed to happen still. We scrambled around that night to order 2 tents and an air mattress.

My experience was dreadful. I rented a tow behind 17-foot trailer. I had a tire blowout in the middle of the turnpike and could not reach service. Changed it myself with a spare tire of my own. Just to find out when I returned unit and had a clear post trip damage confirmation, they stole over 6 hundred dollars from my credit blaming me for damages that were totally caused by faulty equipment and no fault of my own. I will never use them again and will make sure that my recommendations never go to RVShare.

DO NOT USE THEM! They do not try to work with the renter when incidents happen on the RV you rented AND you paid for their insurance coverage and I provided proof that I was not at fault. The claims department does not communicate effectively and will have you frustrated! NEVER USING THEM AGAIN!!

I am compelled to write this review and to share how greedy RVshare and the owner we dealt with is. We planned a trip to Idaho, then we had to put a stop on the RV and cancel 28 days prior to the vacation due to a Family accident, needless to say we can't go in June. I requested the money back but they did not bend which I think is chicken shit. I will never do this again, almost $4000.00's.

Sharing our experience in the hope it helps a future renter. RUN FAR AWAY, do NOT rent from this deceitful company. We recently rented an RV through RVshare for a family trip. The experience with the owner was fine. It was our first time in an RV and on day 1, my husband accidentally brushed against a side panel at a gas station, causing a minor scratch on one of the side doors. We reported it to the owner and expected to lose our security deposit.

I've been renting out my van on RVshare for a year now. I just listed a new vehicle, a RV, this week and the insurance got approved as of Monday. Last night on Friday I got a reservation request for that new vehicle for the day of. I talked to the renter and approved the reservation, not knowing the RV was blocked from insurance coverage due to needing a document signed that I have never seen. RVshare never emailed me or warned me of this missing document before approving the reservation. I called RVshare immediately for assistance and I could not get the form signed in time for the reservation so I had to cancel the reservation that I made just 15 minutes before and they forced me to pay $165 to cancel the reservation that shouldn’t of been available in the first place. RVshare obviously does not care for the RV owners that use their platform and make them money. I will no longer be renting out my vehicles on RVshare from now on.

RV Share is very sneaky and deceptive and does not factor in or show you the ACTUAL fees and required insurance fees for a parked, not being driven camper that are upwards of $300 for 3 nights of use. We made a reservation, paid the delivery fee and deposit and next thing we knew, we were being charged an additional $600, putting us at $900 for 3 nights on a campsite. The email we received right after our confirmation email said there's additional insurance fees that are required otherwise, our reservation would be canceled.

Complete B.S.!!! We booked on Oct. 25 for a Feb. 2026 trip. This was going to be our first RV experience, and was very much looking forward to. 4 weeks before our trip, we got a message from the RV owner that the camper was damaged and will be out of commission for our dates. Super bummed, but I get it, this is not where I have the issue. RV share provided refunds.....but here is the issue.....they WILL NOT REFUND the screening fee. I completely understand if WE cancelled the reservation we wouldn't get it back. But 'WE' didn't cancel the reservation. If nothing else, the OWNER should absorb the charge. We tried to reason with RV share, but they won't budge. So now I need to find a hotel, on top of the charge from RV share. For $26, they lost a customer for life. So stupid.

The worst! We rented an RV from here for Thanksgiving camping in the mountains and none of the electrical worked, and our kids and us nearly froze in the middle of the night. We had to check into a hotel. We also noticed an Ant problem, none of the TVs worked and none of the receptacles worked.

I'm a 72-year-old great-grandmother. I took delivery and immediately saw that I was unable to get in and out of the raised bed. I returned immediately; however, they charged me full price...$2800. RVShare doesn't care about seniors!

They showed no flexibility and charged me without prior notice. From a $500 rental they took $250, citing a cancellation I made a year earlier when my RV had mechanical issues. I explained the situation but they refused to reconsider. Their high fees and unwillingness to work with customers make me unable to recommend them.

Worst rental experience of my life and I have rented 30 plus times. They bait and switch you. They get all your data, then start telling you there are more expenses and fees, more documents to fill out, more pictures to send. We spent almost 30 hours trying to get it finalized. They already had our credit card and personal data. The cancellation fees are almost the entire cost, so I kept trying to give them what they wanted. You can't use a computer or Android phone to send them data.

Updated on 09/26/2025: I contacted RVshare 3 times about possible fraud, damage or theft of my RV about a renter that reserved my 4 year old 5th Wheel days prior to the rental. They assured me that the renter was properly vetted and to not worry that if any damage or theft occurred while rented it would be covered. My RV was returned completely ruined after it was taken to the Burning Man without my consent or knowledge. What they don't tell you is if the renter does not pay for the overages or the deductible then you (the owner are responsible to pay for it and the overages you just won't get if the renter doesn't want to pay for it.)

Very disappointed - found a rental trailer to use for guests for a week - rental about $700 - BUT THEY ADDED ON insurance I don't need to $674. Travel trailer that the host is delivering, parking in my driveway and leaving it for a week? Outrageous - DO NOT USE THIS SERVICE.

I had a highly disappointing experience and feel I was clearly scammed by this service. The issue was simply a ripped awning fabric on the trailer I was rented on August 25th to September 01—there was no mechanical damage whatsoever (attached a photo). The fabric itself is relatively inexpensive, retailing for around $100 and easily available on Amazon. Called some repair stores while on my way to return the trailer, and professional repair estimate I received elsewhere was less than $300 in total. Initially, they charged me $603.75 for the repair, which was overpriced but seemed was okay at the time. However, they later increased the price to $929.13 without any explanation and confirmation.

Horrible experience — RVshare insurance is a scam. We rented an RV for Burning Man, paid $500 for cleaning and $1,200 for RVshare insurance, and returned it clean. The next day the owners accused us of ridiculous petty “damages” a missing pan we never used, a tiny chip and cushion scuff, even blaming an air freshener leaking that they had installed. We had photos and video proof, and the only issue we acknowledged upon return was a small scrape from tape used to keep the fridge shut (since it wasn’t working on pickup).

Unsafe RV, Abandoned by RVshare, No Real Support in Emergency. We rented an RV through RVshare for a family trip, and it quickly turned into a nightmare. Within the first hour, we reported severe shaking and tire balance issues to the owner with video documentation. We even stopped at an RV center, where we were told the tires were cupped. Despite our concerns, we pushed forward carefully.

R.V. owners beware!!! This platform will gladly take your money yet they will not give you support when needed in any way. If you choose to do business with them be prepared for hours of hold time on the phone. When the call is finally answered it will be met with a representative that is difficult to understand because they speak English poorly, but wait, then they will put you on hold only to come back with no resolution and then put you on hold again.

If you’re an honest, hardworking person looking to rent an RV, do NOT trust RVShare. This platform completely failed me as a renter even after I provided overwhelming evidence to prove a false damage claim was made against me. The RV owner, Dana Allen, claimed we caused damage to her vehicle. This is a complete lie. My husband, the driver, has 20 years of professional CDL experience, with a spotless record, no accidents, no lost loads, no damage, currently drives hazardous tankers. We treat other people’s property with the highest respect.

Terrible Experience. Never again. Customer service could barely speak English. Lied about why the insurance was Mandatory. The Insurance itself is out of this world expensive. So I cancelled the reservation before the 30 day full refund policy but they still charged a cancellation fee. Asked to speak to a supervisor who could barely speak English as well and offered no help. There’s a reason they have mostly 1 star reviews.

I have made 2 reservations and had them delivered to me. I have NOT pulled them myself. They charge me insurance based on me driving the RV. When I called to dispute they basically said too bad. Not to mention the insurance is out of sight and you do not have the option of supplying your own. My insurance rate was higher than the actual rental. I have heard Outdoorsy does not do this. They have a stationary insurance that is much less. I will be using them next time.

After agreeing to rent an RV, RV Share kept adding on previously undisclosed fees, for insurance, for nonrefundable deposit, for service fees, etc, etc, ad nauseam.. The last straw was when they wanted to charge an additional $12.99 per day to add my wife as an authorized driver. Their approach to this rental was unprofessional, irresponsible, unreasonable, and bordered on the fraudulent. A rental that was quoted at $243 per day, would have actually cost about $500 per day once all of the additional charges were applied. I have cancelled the rental and would recommend that this business be avoided like the plague.

I attempted to rent an RV through RVshare, but after checkout I received an email informing me of several unexpected insurance fees—none of which were clearly disclosed upfront, and there was no way to opt out. I tried contacting customer service immediately, but no one answered. Days later, I finally spoke with someone who clearly had handled this type of complaint many times before. They walked me through the cancellation process—but still kept the “service fee” despite the misleading experience.

The driver verification is very intrusive. Not only do you send them a copy of your license but then they want a selfie with Front left side & right side profile. They access you phone or computer. They also ask for a voice recording. Really! Plus you agree to a background check. Nice RVs but do you want the intrusiveness?

I was an owner and rented my RV out through RVShare. I had a booking where I gave explicit instructions to protect the rig's plumbing during freezing temperatures. They ignored all instructions which resulted in severe damage to my plumbing. This renter opted for RVShare's "waiver" in lieu of a security deposit, which provides up to $1500 in "coverage" for a nominal fee. I provided complete proof and documentation demonstrating clear causation, yet they denied the "claim," as if this were some big insurance claim. It wasn't. It was a matter of $500 which would have been covered by a security deposit, but they push guests to go this route and then completely screw the owners over. Do not list your RV here. Outdoorsy is a wonderful alternative where I have not had any of these experiences.

We rented from RVShare and the back wheels of the RV came off while driving on the highway! All 8 wheel studs were completely broken off. We were left stranded for over 7 hours. RVShare's customer service and roadside gave us the runaround, at one point said we would have to pay an additional $2k to tow it, and we were left to find a place to fix it. After having to rent a car to continue our trip, we are now left with all of the expenses and didn't even get the RV for the days we rented it for. RVShare has been terrible in trying to get some money back and has not shown care about how our family was in danger.

We rented an RV for 2 weeks; daily rate was about $170 but with taxes, insurance, fees etc, the total was $4,225. We had mechanical issues after 7 days that the owner admitted had been happening for 6 months. RV Share only agreed to refund me for three days ($1,100) as we weren't able to return the RV when it stopped working as we were about 1000 miles from home. I disputed the charges with Chase (credit card company) and they did give me credit for half the RV share fees.

We rented an RV and faced numerous issues, yet were unfairly charged $1,387 for damages we did not cause even after paying $347 in insurance. Booking & Pickup: On April 15, 2024, we contacted Nedra Woods, the RV owner, to rent the RV for 3 days. We negotiated early pickup and late drop-off for $100 each, and finalized the booking on April 19. On May 1, the owner informed us that the RV had a damaged door that couldn't be fixed in time. The door could NOT be closed from the INSIDE. She offered a $200 discount, which we accepted due to our travel plans with friends. Pics attached.

DO NOT USE THIS COMPANY!!! They charge huge fees for insurance and you don't know this until after the fact. A 3 day $125 rental cost me $836. The equipment ending up not being suitable for the site and even though I had just rented it a couple days before they would not return my money! Even the delivery charge??? Back and forth run around between owner and company. What a joke. Rent from a local company. State Parks have reputable companies. I wish I knew that first.

I am writing to formally file a complaint against RVShare concerning a highly distressing experience with their RV rental service, which resulted in significant financial loss and inconvenience. This complaint highlights severe service deficiencies and a worrying lack of support that potential customers should be aware of.

RVshare ruined our trip. We were canceled on less than a week before our trip to the Solar Eclipse. I received a $150 to use on a trip before June. What a joke. We are out over $1000 and our trip was a bust. This was our worst fear using RvShare. Good luck if you use this service. You will need it.

I wish that we had good things to say, unfortunately, we ran into the worst issue possible with our rental. On the second day of our trip when we were 800 miles from home we discovered that the RV was infested with mice. We reached out right away and it was agreed we would resolve when we were scheduled to come back.

We rented an RV from RVshare for a vacation for my mother's 90th birthday. The night before the scheduled date the RV owner, Paul B text us and said he that it was hot at our destination and he was concerned that the refrigerator would not get cold and he offered use of a cooler. We went ahead with the pickup on July 11th. The engine light was on in the RV, the gas was at half, water was at half and the septic tank smelled like it was not empty. We went home and cleaned the RV. There was old pizza in the oven. While we were clear we noticed that the a/c’s were not working properly. We contacted the owner and he said they would eventually. After 45 minutes we realized that the a/c’s and refrigerator were not going to work.

I previously reviewed RVshare questioning a fee for their insurance & protection package. As it turns out the fee was correct and what I thought they charged me for was for another company. I received a prompt email and phone call today. As I stated before the overall RVshare rental experience was excellent.

It was a very bad experience. What looked to be $159 per night for 4 nights turned into over $1500. Then when I closed my web browser I had many emails from them & they keep on coming. Also, they gathered my credit card & personal information before disclosing all of the charges. They are not ethical & don't respect your privacy. Beware!

I made a reservation to rent an RV for two nights. However due to the distance to pick up the RV along with the 4th of July traffic we decided to book for an extra night to allow added time. Several red flags with the rental along with other considerations caused us to have second thoughts and decided not to move forward with this reservation. The reservations were made in February for July online. The total cost of this transaction was $1,085.60 of which the non-refundable amount is $103.60. I understand a lot is at stake with the rental of such a vehicle and added insurance fee was included in that final figure. I find a nonrefundable service fee of close to 10% extraordinarily high. Yes, it was written in the contract. I advise reading all of the fine print and be prepared to pay.

On 2/27/23 we were supposed to receive an RV we rented thru RVshare. No RV ever showed up. RVshare basically wiped their hands of the affair by telling us their system was down twice and then did not return any calls after a while. You are taking your vacation in your hands with these people. At least we had a back-up plan.