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We bought a brand new 2017 class A Coachmen Sport Motor home. Ever since we have bought it, it has been in the service department half a year total. I have to drive 1 hr round trip which cost me a lot of gas plus the time. It was a nuisance and costly. It’s a year later and our warranty has expired and we are still taking the motorhome back because they never fixed the electrical panel that control the water heater. We push the master water heater on then in a few second it moves down to the middle bathroom water heater.
They can’t fix it. The dealer as well as myself have been reaching out to Tim but neither of us can get in touch with Tim anymore. Our RV has been in the shop since October 18 and they have not even touched it. Everyone is waiting on Tim. Horrible Terrible customer service and to many issues with our motor home. Very disappointed and sad because this was our first RV. Still waiting for help and RV still in the shop just sitting there. Is there anyone that can help me?
We've had two issues with our coach since we bought it in June 2018. The first was an off-center steering wheel. We called Tim ** and he told us that it was probably an alignment issue. We had the alignment checked and corrected. Steering wheel is now spot-on. Coachmen reimbursed the repair cost. Today (October 26) we overloaded an electrical receptacle. Re-set the breaker, but still no power. After an hour of searching for a GFCI to re-set, gave up and called Coachmen. Again spoke to Tim. He suggested taking a look at the Inverter. Did so and found a breaker there that needed reset. Reset it, and power has returned. Thanks again, Tim!
Purchased new Apex Nano February 2018 and have gotten to use it twice. The trailer has been at the dealer twice for 15 weeks total while they attempt to fix the leaks. Front window leaks. Front body seals leak. Front light bar leaks, both pass through hatches leak. And we had a gas leak in the stove. Forest River/Coachmen has told me that the dealer will fix the leaks but the warranty runs out in 4 month and I need to make sure that I take it back to the dealer for frequent service checks to keep it from leaking. As I write this, the unit is still at the dealer while they are attempting to fix it.
Purchased a new Apex 17 foot travel trailer from Tulsa RV in Oklahoma. We only took it on one trip of less than 5 hours, and things started to fall apart. It appears they hire high school kids to put these things together. Pipes under the sink began leaking after only 30 minutes use. We tried to carefully tighten them, but we ended up with no kitchen drain our entire trip. The plastic shell which encloses the front window came completely away from the window. The ground had been disconnected by the salesman, and all the lighting either doesn't work, or it is so bright you cannot even look at it. The electronics are apparently affected by what this bozo did, too.
The local "warranty" shop is a total joke. ("Aloha RV" in Albuquerque, NM.) What an apt name. They are truly gone from sight. No one answers the phone, then it is constantly busy, and then if you leave a message, no one calls you back. The dealer does the same thing. Promises to "look into" the problem, then never does anything, including calling back. The quality of this trailer is terrible, even though, at first glance, it looked pretty good. I am waiting now for the corporate offices of Forest River to call me back. I admit it will be a shock if they do anything to help.
We have a new 2018 Apex Nano trailer (9 months of owning) sitting at the dealership to fix over a dozen defects in manufacturing. Rust on the tongue, trim coming off, entry step joints rusting out, a shelf was stapled underneath coming undone, screen door lower panel not put on right, window trim on front window coming off, trim board on slide out falling off. When cooking in the trailer the cabinets which are over the stove get really warm and the smoke detector goes off even with no smoke. There may be more problems. It sways going down the road even with no weight in trailer and a sway control attached to it. This might be alignment problems (need to check). We won't be using it until next year hopefully unless more issues.
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I purchased a 2018 Coachmen Orion and it has been the worst thing I have ever bought. Coachmen does NOT have any people working there that know what they are doing. The guys and girls who put this thing together should be fired and the person in charge of Quality Control does NOT know what that means. The dealer I got it from was the worst place I have ever seen. The guy doing the non demo was too concerned about covering his lies. Told me lights were working when they were never hooked up, never went over the demo due to incompetence. I would NEVER recommend the dealer out of Atlanta GA. Stay far away from any dealers there unless you happen to live next door. SLRV is a disgrace and Coachmen is even worst. Don't buy any Coachmen products. They are made like a toy.
This 2018 Coachmen Orion is very cheaply made. Every item that’s plastic is of poor quality and cracks and breaks. Roof vent covers made out of thin white plastic that cracks instantly. Drawer latches made from cheap black plastic break instantly. Bottom of TV over cap installed so low that fake wood trim blocks remote from working. Cheap plastic clips missing from shower and unavailable on permanent back order. Plastic splines on handles for recliner chairs round-off strip out after the first use or two. Sewer drain hose next to impossible to connect due to RV metal trim molding blocking and encroaching on access. Poor quality seals on water pump that can flood your unit, i.e. water damage. Need I go on. They couldn’t even drill the holes for the tag plate level — it’s embarrassing driving around with one hole 2 inches lower than the other. What a disgrace.
Purchased Coachmen Catalina February 2017. Absolutely nothing but problems requiring extensive repairs since day one. The unit has literally been in the shop for repairs for months at the time. Obvious craftsmanship issues and blatant quality control issues. And to add insult to injury, Coachmen refuses to extend structural warranty, even though the warranty expires in 10 days and the unit currently sits in the shop with another structural issue. This purchase has been the absolute worst of my entire life. And Coachmen's response to manufacturing and selling this absolute lemon has been appalling.
I understand that there are lemons of every make and model, but Coachmen's lack of concern is bewildering. If you buy a Coachmen product and don't have issues, you'll have a pleasant experience. BEWARE: If you have buy Coachmen and have major quality control issues, as we did and continue to have, your dealership might do all that they can, but do not expect Coachmen to stand behind its product. Coachmen certainly is not the company that it once was. I will never purchase Coachmen again.
Our 2017-1/2 Coachmen Mirada 35BH is the 2nd motorhome we've owned and the first totally new one… Back in 1993, we bought a used Fleetwood Bounder with 100,000 miles on it and owned it for 10-years. Overall, it was a good experience, but I did learn that it is necessary to stay on top of issues and be willing to do some DIY work. The chassis was typical Chevy P30 junk, but we knew that going in. I worked with it and around it. However, the old iron 454 truck engine was extremely durable. I was told that the truck engine version had an extra main bearing compared to the car engine. I don’t know for sure, but it just ran and ran. A for speed, it was fine on level road. However, being carbureted, mated to a 3-speed tranny and encumbered with newfangled smog devices from the late 1980's, it was a DOG on hills! It was a friendly dog - but pitifully slow. It would slow down even if you hinted that a hill might be nearby. But that was then.
This is now: As much as we'd have loved a great quality Diesel Pusher, we could not afford it - not even if it was late model used one. Since all of the new and late-model gas coaches these days are built on a Ford Chassis using a V10 engine, it made that choice easy. Therefore, the final decision came down to the coach brand and coach layout. Based on our research, EVERY new coach in the low $100,000's, regardless of brand or model, has sketchy reviews. They are all just slapped together. The materials are cheap and the assembly quality is luck of the draw. Knowing that, I will not knock our Mirada 35BH much. I actually really love the Ford V10 mated to the new 6-speed tranny. It's a very eager engine. Noisy, yes, but that is life with any front engine rig. My Bounder was that way, too. But I digress…
Having purchased our 2017-1/2 rig in late 2016, we’ve had it nearly 2 years already. We’ve gone on numerous short trips and three really long trips. We have almost 15,000 miles on it now. That means that the coach, itself, it out of warranty. I had chosen not to purchase the ridiculously priced extended warranty. We’ve had minor problems. None of those were due to shoddy workmanship. All of them have been due to just plain cheap materials. For example, the queen bed frame in back split out a corner during the first year. Frankly, I’m surprised that it lasted as long as it did. It’s a horrible design held together with glorified cardboard masquerading as wood paneling. I could have taken the rig in for warranty repair, but I knew I could do a better job myself, and do it much faster. I used extra wood, glue and screws to beef up the entire bed frame. Now I’m much happier with it.
Our model is a bunk-house with twin bunk beds down one side. They are covered by folding doors held in place, when shut, with magnets. They are excellent magnets! They are so good, in fact, that when pulling the doors open one time, the wood gave way before the magnet did. Suddenly, there was a 16-inch long vertically split in the door frame. Once again, I chose to forego the warranty and fix it myself. With a bit of wood glue and a couple of inexpensive metal straps, I beefed up the back of the door frame behind the crack. You can’t even tell it’s there now AND the door opens before breaking! BONUS! While I was at it, I added some reinforcement near the other magnetic points on the structure.
One of the shower door retainers popped off. Turns out it was just glued on. I re-glued it, but added a screw. That won’t be an issue again. One of the kitchen drawers fell off its track. OK, to be more accurate, the track became detached from the structure and took that side of the drawer with it. Annoying, but easy to fix. As with the other repairs, a bit of good quality glue and some well-placed screws made it a problem that will NOT recur. There were a couple other minor issues that I’ve already forgotten about. They were easy to fix and easy to forget about. Everything that I bought the motorhome to do, it does well. I can’t complain. Well, I can, but I won’t. It’s not worth the brain cells that would have to be devoted to the effort.
So, you see where I’m going with this? You have to invest a bit of time, a small amount of money and a bit of elbow grease to keep from going bonkers with your RV. Doing that will take a HUGE burden off of you because it will be done quickly and you know it will be done RIGHT! I don’t care what brand or model you buy, this is the key to happy RV motoring! If you are not comfortable doing this, then I predict that you will never be a happy motorhome owner.
Not only dissatisfied but disgusted by the quality. This RV is an expensive piece of JUNK. Our seats started to deteriorate the first day we got it. After only 4 RV trips we literally have no choice to it pay for seat replacements. The pipes under the sink broke, the bunk broke after 3 uses, the electrical outlets in the master stopped working, the AC has had to be repaired 4 times. We have put a total of 8000 miles on our RV. Don’t buy a Coachmen. The dealer we went to is completely incompetent and when we take our RV in for repairs they take more than one month to repair anything then they bless us with the BILL that we have to pay.
2018 Coachmen Chapparel - Poor interior work. Did walk thru with Dealership. Bolts were not in place on sofa. Pull out was to be done before delivery not done. One screw missing on table bolted to floor and one loose. Freshwater cap so loose lost all my fresh water on our first outing to the river. Awning didn't work, wire was off in panel. Found screw and washer in master bedroom. Floor molding fell off in kids bunkhouse. Edges around table are pointy and not much padding to speak of. Looks like padding will need replacing soon. Just poor lack of detail workmanship of the interior. GFI cheap click off if you try to use outlet in kitchen.
Coachmen had the best options for space and comfort plus tech. It is important for space and function with my RV with technology because my family and I need space in our RV. Family of 6 and 2 cats is a lot for an RV.
Coachmen RVs are high quality in craftsmanship and beauty compared to some manufacturers. Their prices are wide ranging and very reasonable considering their long heritage as an RV manufacturer. I like the color selections they use for the interior. They also have well appointed layouts for their RVs. They are all over the country and easy to reach for service. I also like the customer representatives, they are always professional. The only thing would be is some of the color schemes are not available in all lengths of their RV line. But they have more to like than most RV manufacturers.
Coachmen RV is an awesome product to buy. Good quality and a very good price too. I love the product. It's a nice thing to have and has a lot of room too for your belongings. The manufacture is wonderful. Go to the right store to purchase it.
They're good quality stuff, built well and with good components and hold up good and travel good along with the name reminiscing memories of fun times camping at spectacular places. I hope they'd offer more add-ons as standards though and start including solar and batteries and offer all solar capable or 50 amp plug in, offer a fifth wheel with 2 access solar panels and batteries ready to be off grid. Less troubles than others but basics good though and should keep up the good work and always go with how they're doing as it's working out well for them.
I bought an older RV (2000) from a dealer that 1st go to answer is to lie to your face, But that is another issue. I have emailed Coachmen twice about issues. The 1st time they said they could not help as they only have items on hand for 4 years. The 2nd time they were going to look and see if they could find the as builts (my term for what they said). 3 months later with 5 follow up emails and still nothing. Their support team could have a career as salesmen.
All manufacturers provide basically the same thing... an RV with the basic amenities. But, Coachmen is a name you can trust. I would refer anyone and everyone to go with Coachmen. Coachman has that additional touch of class. You can say with pride that your RV is a Coachmen! The interior was a class act. Colors were muted and relaxing to look at. Well-placed components. From a man's point of view, the engine's components were well-placed and easy to access. But it would be great if the company would create a rental service to provide Coachmen Class As and Cs for those who would like to experience the joys of RV-ing before they buy! And how wonderful it would be to find that rental center and/or a manufacturing center in the Pensacola/Gulf Breeze, FL area. Lots of military families and retirees to form their work base!
The Coachmen that I have is older, about 12 yrs or so now, but compared to other peoples RV's that are newer (5yrs olds, 6yrs olds) their RV's are already falling apart and mine is not. AZ sun can be brutal but mine has held up and still going strong. The interior is nice, not too over the top, but not too crappy either. It was a nice RV as far as comfort, updated, nice interior, a lot of bells and whistles without the higher price tag. However, the bedrooms need to be bigger/more walk around and/or closet space. The master bedroom can sometimes just be a little cramped but for an RV it's ok. But it would be cool if the master bedroom had 2 pop outs instead of only 1, that way it makes it a little roomier, a little more homier, and much more comfortable.
Coachmen RV manufactures several different types of RV campers. Coachmen have some of the best prices on RVs and camper models. We have used Coachmen in the past and have been satisfied with their products. The coachmen RVs and campers have some of the best designed RVs and campers.
Coachmen is a brand I trust - in business for over 50 years. Provides adventure, freedom, flexibility, reliability, safety & security. I like the Coachmen RV exactly how it is. It has always been a pleasurable experience in camping and look forward to going every weekend. My family has always had a Coachmen for years. I would never shop for anything else.
I like the strong sturdy RV that is reliable and has the torque of a engine that can flow and get higher in the hills of a mountains. I truly like the toughness of the RV that can override on any surface whatsoever though rough and smooth floors. It has to be made from the United States or Japanese cause it has to be great technology source for me to trust them more and more. I want the best and the only RV manufacturer from a well known brand cause I want the best greatest performing engine and torque of an RV. I want everything from great styling to interior of the RV and also a nice comfort and gas mileage of the RV. If it is a independent source brand I have to think about it for sure cause it can probably not last that long.
Brand new RV and the vent cover for the bathroom was already baked & brittle! Continued problems with plumbing and water damage. The rear cargo hatch, the finger lock does not even engage! The generator has 1000 hours on it, yet brand new? Emailed their support and their support told me to take the thing back to the dealer. Hey stupid! It is a motorhome, and I'm not near where I bought it! The sink spout and handles are cheesy plastic. The toilet leaked and had to fix it. The water heater leaked and had to fix it.
The dealer seemed to know his head from the behind for my solar and discovered, nope, they didn't. Running the microwave for 30 seconds drains the battery. So now I have to redesign the whole thing, which defeats the whole purpose of the dealer to install. Of course, "go power" should be smart enough to pull only the power it needs to supplement the battery/solar system while plugged in, but that is not coachmen's fault. Next time, I will buy a winny!
There are many things to like about it. The driving is really nice and the room in the back has enough room. The bed is nice the fridge is awesome. Plus the bathroom is enough for you to be able to deal with and the seating is just right. The price was out of this world crazy but that is for all RVs. The overall experience I had was excellent. I would deal with them guys any day of the week. They were amazing with getting me into what I wanted to get into and they were nice and humble with every process of the deal.
Great RV. It had great reviews, trustworthy company. They were great to deal with and we were very impressed by them. Other companies were rude to talk to or short with us. We had a very good experience with this company and had no issues whatsoever.
I have owned my Coachmen RV for the last 5 years and it's perfect, never had any issues and customer support couldn't be better. The thing I like most is the spaciousness of it. I never have to walk around someone to get where I'm going. The slide-outs on my RV are done very well. My overall experience with Coachmen outweighs the experience of every other RV manufacturer out there. Very friendly salesman and very nice customer support.
We love our coach and every one that saw it want to buy one. It look really great and it had a great paint job on the outside. We had a great kitchen, good beds, and refrigerator. We had a great outdoor space and kitchen space and great storage. Bathroom was good but it would have been better if we had two. We got great gas mileage and it was easy to drive and it was great to tailgate at our football games. We love the big chairs in front. It was comfortable to be sitting a long time.
However, the RV was not design very good. We also wanted bigger kitchen table and a microwave oven. So, make sure you make a list of must haves like tv outside so you can watch all the games, outdoor space, a big kitchen table, a microwave oven, 2 bathrooms, a sink and a fridge outside, and to tailgate. Also, how many sleeping. It's like buying a house. Nevertheless, we got a great deal on the Coachmen RV, below manufacture sale price. People would ask us about how much we paid for it and they want to see the inside of it. All in all we were very happy and proud to have own it. It has brought the family a lot closer together.
I have bought a 2014 Thor Hurricane from Motor Home Spec, and a 2018 Coachmen Lep (3111FS) from the same dealership, and I can say do not buy from these people. They say the are the biggest in the world maybe but for service they are not, as they lie to you and don't do any warranty work. On my 2018 Coachmen the slide motor went out, the washer did not work, the water heater did not work, the floor leaks, and these are some of the things they tell me. I had put too much weight on my slide and burned out my motor for which I had to take to another dealer to get fixed.
The second was the washer as I bought this motorhome in Dec 2017, and we took a trip in it and lived in it but when we went to use the washer, water went everywhere as it had a frozen water inlet valve broken now. This is in the inside of the motorhome where the temp was 74 degrees, and could not freeze but they told me I did not winterization my motorhome. I said, "How do you do that when you live in it." I could go on and on but don't buy from them as they only want your money and could care less about you. As for water on the floor poor workmanship in cheap plywood floors, you don't get any calls from them and when you do set up an appointment and when you show up they tell you it will take another three weeks to get started. So you wait for 3 weeks to get a appointment and then another 3 weeks before they start work on it and then take a month to repair nothing.
Some things I really like about Coachmen is their salespeople's ability to persuade me into buying anything. They could easily persuade me into buying an old, smelly shoe if they wanted to. They're just that good. They are absolutely perfect. Overall, my experience with Coachmen was flawless. Couldn't have asked for a better travel trailer or for a better brand.
Did a lot of online research. Compared a lot of brands, used Google searches and visited specific websites to read consumer reviews, compare quality and specifications and determine which one was right for me. Coachmen has great customer service and they're proud of their products and guarantee them. You really feel like they've put a lot of time and effort into perfecting it, giving you value, and that you're getting a high quality vehicle.
The Coachmen RV is a quality brand name, but yet not too expensive. They hold up well and also have a good resale value, which is important to me. In general, I think all manufacturers need to branch out. All RVs kind of look the same and have the same features. They need to develop something that will stand out. I chose this manufacturer due to their good reputation and everything has worked as it was supposed to. I have gotten many compliments on our RV.
Coachmen RV expert review by David Chandler, Ph.D.
Headquartered in Middlebury, Indiana, Coachmen has been developing and manufacturing RVs since 1964. Coachmen became a brand of Forest River, Inc. in 2008. Coachmen has a full range of RVs, including motorhomes, toy haulers, fifth wheels and more.
Full line of products: Coachmen sells a full range of RVs. Whether you want an all-in-one motorhome or a trailer RV, you’ll find several available in different sizes. See Coachmen’s website for a full product list.
Catalina Destination Trailer: The Catalina Deluxe Destination is a top-of-the-line trailer RV. The series has six different floor plans to maximize comfort and storage. They are designed for extended vacations.
Coachmen Quality Program: Coachmen takes pride in its commitment to quality. In the Coachmen Quality Program, dedicated team members carefully inspect their products to make sure your RV meets their quality standards.
Travel Easy program: You’ll have access to one year of Coachmen’s Travel Easy roadside assistance program. This program includes services like emergency refueling, towing and locksmith service.
One-year limited warranty: New Coachmen RVs come with a one-year limited warranty for parts. Extra coverage may be available from retailers.
Best for: New Coachmen RVs come with a one-year limited warranty for parts. Extra coverage may be available from retailers.
Coachmen RV Company Information
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