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From the dealer (Lazy Days RV in Johnstown CO) to the product, this has been a very good experience. This is our 5th camper and our very first new one. I was tired of repairing previous owner's hidden problems. We got this in June and camped locally a few times prior to going to the Boundary Waters in MN for a couple weeks from Wyoming. We opted for the 32 foot bumper pull with no slides to keep things simple. The pull was very good. We use backroads so high speed is not an issue. Every single thing on this unit worked well. We just got home from a month in AZ. We hauled our SXS. It again performed as expected. I have pulled this about 7500 miles and have zero complaints.
We bought a 2018 Crossfit and love it but there are a few items that can be better. The heater vents are plastic and in locations that can get kicked and broken. We replaced ours with metal vent covers from the hardware store. Also the cabinet latches didn't hold well so added magnetic ones to keep drawers closed. Finally the refrigerator gave out but a recall was issued and finally the final fix was done after 2 control boards were replaced. Coachmen did a great job on the design but being rather new, still can improve. But they have taken care of everything we needed quickly and our dealer is always helpful (Prosser in Wis). 1 year later from purchase everything is wonderful and we still love it. Also getting 16 mpg and Ford dealer takes care of the vehicle with no troubles.
We've had two issues with our coach since we bought it in June 2018. The first was an off-center steering wheel. We called Tim ** and he told us that it was probably an alignment issue. We had the alignment checked and corrected. Steering wheel is now spot-on. Coachmen reimbursed the repair cost. Today (October 26) we overloaded an electrical receptacle. Re-set the breaker, but still no power. After an hour of searching for a GFCI to re-set, gave up and called Coachmen. Again spoke to Tim. He suggested taking a look at the Inverter. Did so and found a breaker there that needed reset. Reset it, and power has returned. Thanks again, Tim!
I need to rant‼️ So my 246 RKS has been in Indiana since July 25th for warranty work too large for the dealer to undertake. I was told by Steve ** of Coachmen that they would need to drop the floor most likely. Ok, that’s fine (though the massive leaks shouldn’t have occurred in the first place). Now, 22 days later, I know very little about what’s being done, where they are in the process, etc. Perhaps a picture, an email... Something!
Coachmen, at this point you have MY property, and my request is simply - let me know what’s going on.
Most of us will look to upgrade at some point, and guess what... We don’t have to come back to you for your products. There’s plenty of others to go to. I don’t mind if the job is taking longer than anticipated, but as the customer, I feel like I am entitled to an update on my unit. Coach has black mold, rotted floor, rotted slide floor and cabinet holding fridge is rotted. I just want my money back. Horrible customer service and horrible product.
We have owned this RV for less than 2 years and the list of problems and items breaking just keeps going. Very disappointing!!! Everything from poor quality control to items that just keep breaking. Every vacation we have gone on there is something that broke!!
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After about 2000 miles and 5 times of use. Hello all. So this is my first time owning a RV. We've had it since March 2019, and used it as much as we can since owning it. Overall, it has been a good experience except for a couple things. For example, the bed mattress that come with this RVs, just throw them out and get a new mattress. Thank me later. The wall mounted sofa/bed bench conversion setup was a joke. It's held onto the wall with three small screws in each mount, two mounts in each bench.
We didn't know, but the front side of both benches were not held into the wall via the 1" aluminum frame like it should have been, but just being held into by the thin wall. The manufacture missed the frame by over an 1"?!?! Wow?!?! How they stayed up with 20lbs benches is beyond me. First time it came out of the wall, was in transit to Indianapolis from Chicago. Thank God since I had a previous incident where the bench folded out and hit my motorcycling while in transit because the stupid floor to wall strap they expect to hold the bench up against the wall does NOT work.
So to fix the issue I've used two tie downs for each bench to hold it against the wall via the legs of the bench to the arms of the Happy Jack bed above it. In turn, when the mounts gave out after, this saved the bench from falling down one side, hitting my motorcycle again. However, it would have caused a lot more damage because would have been able to swing back and forth freely, and probably ripping out the other mount, metal hardware allowed to rub on the bike for hours.
Same trip, two days later, my parents on are sitting on the other side, with the `good` bench, and 5 mins later, they collapsed down to the ground with the front-running mount ripped from the wall. So at that moment, I made the decision to remove the benches all together. I think this is why they made the decision to incorporate the benches into the Happy Jack system on the later models. The rest of the RV seems solid overall, so far. But paying tens of thousands of dollars on a trailer RV, and having these stupid episodes isn't really making me happy. This is a called out to you Coachmen. You think applying a little bit of basic/common sense QA to your trailers would medicate a lot of these issues. At this point, I don't know if I'd buy a Coachmen again.
We have 25000 mi on our mh. We like the layout and the Mercedes platform. Since our first use we have had problems like cabinets falling off, inoperative tank sensors, awning won't extend, lp tank installed in a way that most places can't connect to fill, etc. The most recent and dangerous problem was the front supports for the fresh water tank broke while going 60 mph. What a thrill. Fortunate that I stopped before the frame jammed into a road seam. I contacted Coachman rep Greg and he informed me that the problem was that you're not supposed to travel with a full tank of water. WOW...I'll bet no one knew that. He offered to provide a new tank and improved frame but no labor. All I want is a proper install of what I have. By the way, one bracket broke and the other had the drill tip screw come out. There are other problems but enough for now.
In 2017 we purchased a Coachmen Brookstone 325RL 5th wheel RV. From Funtown RV in Purcell, Okla. Little things began going wrong from the start and we pulled it back to the dealer for repairs.
2. Auto leveling has never worked & been to the dealer 2 times.
3. A/C - 2 units for total of 30,000btu for 38ft RV and doesn't keep up. Lost 3-5 degrees this past weekend at 96 degrees & parked in the shade.
4. Fireplace was not working properly. Remedy - dealer contacted company & new fireplace inserted by dealer.
5. Under structure by hitch was falling down. Remedy - dealer fixed.
6. Shower door handle loose - remedy - dealer fixed.
7. 1 window shade not able to pull down. Remedy dealer said fixed, but never fixed.
8. Plungers on bed to allow to get to storage under bed not installed properly and not able to use storage unless 2 people were available. Remedy - we took lose & installed them properly & 1 person able to utilize it.
9. Clothes rod was only attached with short screws - remedy - we purchased longer screws & drilled holes & fixed it.
10. Hot water heater went out. Remedy - had repairman to check it out & wiring was stretched too tight & caused to short out. Remedy - repairman fixed.
11. Refrigerator went out & had to have new coil replaced. Have lost approx $300 in food. Remedy - Repairman dealt with warranty company & we had to pay additional $700 to have replaced & still not working properly & not trust it to leave things in to spoil again.
12. Now this past weekend, the bed hinge supports came loose which were only attached with very short staples. Remedy - we went and bought screws and took bed frame apart and used clamps to hold up the boards and put long screws to hold in properly. This took approx 1 1/2-2hrs.
We purchased the 7yr extended warranty, but it doesn't cover the full price of the repairs that we have encountered. This RV is "very poor quality" and would not recommend purchasing.
Vickie ** in Oklahoma
I own a 2014 Coachmen Clipper 1285 SST pop up camper, and it's in the garage most of the time. This year we pulled it out and noticed the floor in the front is soft, and not sure how this happened beings I don't think it has ever been out in the rain and it's only been used about 4-6 times. Anyhow contacted my dealer and they said it's out of warranty and nothing they can do about it. We bought this camper because it had a special floor system in it that's not supposed to rot away. I believe this is a manufacturer's defect and when I contacted coachmen they told me to take it to my dealer. Nobody seems to want to help with this severe issue.
My Coachmen is a 2019, and it's 6mos. old. I bought it in AZ in Dec. 2018. My first trip was only 66 miles, and my furnace broke. Camping World fixed it and it worked for 3 days of my second 88 mile trip, and died in 22 degree weather. Camping World fixed it again. Then I left AZ to visit family in GA on March 29. Three days into my journey up on the continental divide in Texas the furnace died again. I woke up to see my breath at 19 degrees. When I got to New Orleans and settled in I found 2 latches laying on the floor. The screws vibrated out of the holes. When I got to GA the furnace died again, and Camping World fixed it again. On Easter Sunday it was only 80 degrees and my window shattered. Two days later the right front jack stand collapsed.
The trailer went back to Camping World. Only Coachmen refused to stand behind the warranty. They refused to replace the window, jack stand, or the 4 bolts that snapped off of the collapsed jack and two other jacks. So it's costing me $700 to get it fixed, $400 for the hotel while Camping World submitted the paperwork, and another $800 for a second month at the RV Park. I have to stay another month in GA because it's taking Coachmen 3 weeks to ship my parts. The furnace Coleman paid to fix 4 times finally works. Camping world told me they only paid them less than a 1/2 hour, but it took them 1 and 1/2 hrs. to fix it. So Coleman won't pay $700 of repairs covered by warranty, but they'll stiff Camping World an hr. of labor to fix the furnace. Just thought folks should know how well the RV was built, and how Coachmen stands behind their warranty.
Coachmen RV expert review by Sharee Collier
Headquartered in Middlebury, Indiana, Coachmen has been developing and manufacturing RVs since 1964. Coachmen became a brand of Forest River, Inc. in 2008. Coachmen has a full range of RVs, including motorhomes, toy haulers, fifth wheels and more.
Full line of products: Coachmen sells a full range of RVs. Whether you want an all-in-one motorhome or a trailer RV, you’ll find several available in different sizes. See Coachmen’s website for a full product list.
Catalina Destination Trailer: The Catalina Deluxe Destination is a top-of-the-line trailer RV. The series has six different floor plans to maximize comfort and storage. They are designed for extended vacations.
Coachmen Quality Program: Coachmen takes pride in its commitment to quality. In the Coachmen Quality Program, dedicated team members carefully inspect their products to make sure your RV meets their quality standards.
Travel Easy program: You’ll have access to one year of Coachmen’s Travel Easy roadside assistance program. This program includes services like emergency refueling, towing and locksmith service.
One-year limited warranty: New Coachmen RVs come with a one-year limited warranty for parts. Extra coverage may be available from retailers.
Best for: New Coachmen RVs come with a one-year limited warranty for parts. Extra coverage may be available from retailers.
Coachmen RV Company Information
- Company Name:
- Coachmen RV