King of the Road Transport Reviews
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About King of the Road Transport
Whether you are moving permanently or find yourself in an unexpected extended stay situation, King of the Road Transport can help get you mobile again.
Visit www.kingoftheroadtransport.com- Ships internationally
- Door-to-door shipping option
- Classic car options
- Multiple discounts available
- Extra fees for modified or inoperable vehicles
King of the Road Transport Reviews
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Reviewed June 3, 2017
I was moving across the country and I needed my vehicle shipped. The quote King of the Road gave me was pretty good and it was what I expected. Their representative was a really nice lady and so we stuck with them. The delivery guy was really good with communication. While he wasn't on time, it was totally cool because he coordinated with me and kept me posted on his whereabouts. Also, he worked with me on my load inside the car because there was a limit. He was very generous and let me move some boxes around to get things in my car before leaving. He kept in touch and let me know when he was going to drop off the car. My car arrived fine and everything was smooth. I was really happy with my experience with King of the Road.
Reviewed June 2, 2017
I'm taking my son to a school in Texas and we're back and forth between a rental there and our home in California. So, I needed to ship my vehicle. When King of the Road called and left me a quote, I had a good feeling about them. Also, I felt good with their representative, Eric. I felt like he was really being honest. And I Googled the company and they have such great reviews, which was very reassuring. While we had a few challenges, I thought it's normal in something like this. Overall, I was extremely satisfied and I will be using them again. I'd definitely recommend them.
Reviewed June 1, 2017
I was relocating to a different city so I needed to ship my vehicle. I reached out to King of the Road after doing a lot of research and they replied to my request. I got an email from them with the quote. Their price was right and they didn't change it. They were really helpful, knowledgeable and they were there all the time. I had a lot of problems with the logistics and they tried their best to solve my problems. The delivery was great and it went as planned. I had a really good experience with them.
Reviewed May 30, 2017
I have had to move three vehicles from the West to East coast and back again! I was especially pleased with Jeremias ** - the sales manager who did a fantastic job handling my vehicles and my time constraints. It was a stressful situation for me and he reduced that by communicating with me and finding a driver who met my needs. The drivers were also great - stayed in touch and were flexible with me. I would recommend King of the Road to anyone needing to transport a vehicle. I will absolutely use them in the future - but hopefully my car moving days are over for a bit!!
Reviewed May 28, 2017
King of the Road Transport shipped my car and motorcycle because I was moving from Pennsylvania to Georgia. I searched online and they were one of those that popped up. I've called multiple places and they gave me the best bargain. The broker was willing to work with my times. He was a nice guy too. He called me directly because I kept changing the dates and he worked through it from there. He asked for the dates. He looked at them and one of them would be more because of the peak season. He called on some drivers and he looked on what dates would match and when drivers would be in the area so it was seamless. I'm so happy with them and I will use them again if I have to move.
The transport driver was also nice. They put the vehicles on a smaller truck and then took it to the area and then a guy dropped it off here at my house. Both of the guys were on time. He gave me a heads up when he was coming and when he was going to be here to deliver as well. They also let us know that they were at Walmart buying extra straps for our vehicle. The price was good and everything was scratch-free. They did a good job.
Reviewed May 27, 2017
When I first got on the phone with the rep, I was rude to her. I tend to do things where I get to be rude and light up to see if somebody gets aggressive back and if they do then to me they got something they want to hide. However, she was very polite and professional. I shared my concerns with her and she addressed my questions. We had a nice conversation and she said, "I know there's a lot of places out there. All I can ask is for you to read our reviews and have faith in us." So I said, "I'll have faith in you. Let's ship them." And I was very happy with the quote that I got.
My vehicles were two weeks late getting picked up but they kept in contact with me every other day and they said, "Look, I've got a person come get it. But we really don't feel comfortable with this carrier." I said, "Good, then let's wait 'till we find one that you're comfortable with." The whole process was easy. They were very professional and talked to me like they were a friend, not somebody trying to sell me something. When the delivery driver arrived, I was already gone. A buddy of mine went out there and signed all the paperwork and did the actual physical hand off of the vehicles. He said the driver was very professional and real thorough in his inspections. King of the Road did what they said they would. There were no stress and worries. I would definitely recommend them.
Reviewed May 26, 2017
I sent my 2015 Chrysler to my daughter and I called King of the Road. The quote I was given was great because we've been estimating ballpark with the other estimates. Also, the rep was really good and he called back to let me know what was going on. Then, the driver told me where to meet him and he was there. They did what they said they were gonna do and everything went great. It was a good experience.
Reviewed May 25, 2017
My daughter took a job in Arizona and my son-in-law was wrapping up the house. I had them ship out their van so that it would be there when he and the kids got there. I went online and looked at the different reviews. You're always a little dubious whenever you kind of turn over keys and have anything transported. But King of the Road Transport was rated very highly. I explained to their rep what I needed and he gave some dates and I chose what date. Then he said he would have somebody call to confirm and someone did. My complaint, however, was that person didn't mention that he was with King of the Road. So I had to call back the rep that I spoke with and he confirmed that the person was in fact with them. But the guy came on the day he said he would and off he went.
In a nutshell, King of the Road Transport was very good and accurate. The service was excellent and was a little bit better than what they told me. The guy got my daughter's car to Arizona in less time than what we had anticipated. Their quote was fair and was what I expected to pay too. Their price was average but everything was done right. I would recommend King of the Road Transport.
Reviewed May 24, 2017
I needed to ship a vehicle bought at a dealership out of state. I did a search and King of the Road Transport got good reviews. The Better Business Bureau website also recommended them. I spoke with someone on the phone and I got a quote that was really competitive. It was the best quote that I got. Their phone customer service was also way better than the other people I've spoken with. The specific service person I worked with, Claire, was really excellent. I discovered that it's an industry full of really aggressive personalities and she was super informative and followed through without being pushy or aggressive. It was a satisfying experience. King of the Road Transport's customer service was genuine and fantastic.
Reviewed May 23, 2017
We were delivering a vehicle to another state and my internet manager had come up with King of the Road's information as he may have used them before. They were also one of the first ones that came up on our search that we were able to contact. We called their number and then got a quote from somebody in person. Their quote was good and in line with what we expected.
The customer service experience was good from start to finish. The representative was extremely helpful and quick to respond on everything. We were communicating via e-mail and there were times when I couldn’t get back to her. But I get a quick response back every time I sent an e-mail. She was able to give me price quoting information and then they set me up with a driver and let me know what the driver’s fee was gonna be, what their fee was, and how to set up the fee. They gave clear instructions that were spoken and also e-mailed to me so everything was satisfactory. I was very happy with them. The rep was my only contact and she answered all my questions.
Then I got a call from King of the Road to verify that they were delivering the vehicle and they wanted to make sure the driver got there and about the payment, which was fine. The delivery of the vehicle took four days which was in the allotted amount of time and timeframe that they had said. It was a good experience and I’d recommend King of the Road to a friend.
Reviewed May 21, 2017
I relocated from Chicago to California, and I went with King of the Road Transport to ship my vehicle for three reasons. First, from their reviews, they were okay, in terms of reliability. Second, although their pricing was a little higher than that of other transport companies, it was still competitive within the market. The third reason was their availability, when I called them. I had a good experience with King of the Road. I had very interesting interactions with the scheduling reps. They were really good because of their availability. It worked out for me. Everything went fine with the carrier drivers. They called me and my wife, came near the apartment, dropped the vehicle off, and inspected it.
However, the prices that King of the Road offered turned out to be really high, and this was not just with them. They call the price and change it, depending on the season. I used to ship my cars, but not now. The prices have become so high, and these guys seem to be manipulating the prices. Everyone wants to pocket the money. But I also work for a living, and that's not how things should be. There's a need to know the market and how it's going.
Reviewed May 20, 2017
I recently had my car shipped from California to Tennessee. King of the Road did a great job of making the arrangements for me. I was concerned because they had not assigned a carrier up to the day before I was leaving. But that morning I received an email saying a carrier was assigned and the carrier called me within a few hours. The entire process from thereon was extremely smooth. The carrier driver was professional and pleasant and my car was delivered in less than a week in perfect condition. King of the Road was also the best price. I was very pleased with my experience!
Reviewed May 19, 2017
When I first tried to find a transport company, King of the Road gave the best and most accurate response. A lot of people thought I was trying to move from Minnesota to California because I have a Minnesota telephone number even though I was very clear that I was in DC and moving to California. I got a quote online and then I received an email from King of the Road. I called them and from then on, we spoke by phone.
We had a tight moving window. We sold one of our other vehicles and we were shipping the other one. Normally, they ask for a five to seven day window, but we wanted an expedited pickup within a window of one to two days. Our customer service person was able to find someone to do that at a very reasonable cost. It's the first time I shipped a car but everything worked out really great. The vehicle was in excellent condition when it came. The quote was accurate and the customer service was great. I’m pretty happy.
Reviewed May 16, 2017
King of the Road transported a RAV4 from Pennsylvania to Arizona for us last week and did a great job. They kept us informed during each phase and the vehicle arrived on the day we requested with no problems at all. I would recommend and use their services again with no hesitation.
Reviewed May 15, 2017
My wife and I moved from Brooklyn to LA about a month ago. We needed a transport company and King of the Road was the most reasonable quote that I got. I asked around a little bit and the fact that they came in under a grand seemed pretty good. It was within the range I was expecting. So, we went with them. The delivery was pretty straightforward. I booked through King of the Road but the people that actually picked up the car were subcontracted through another company. I had to reach out to King of the Road a few times before I finally got in contact with the person who was actually picking up the car. But once we figured out who was actually doing the work, they were on time and it was good.
Reviewed May 14, 2017
My daughter in Connecticut had a car and our son in Texas needed it. She was willing to give it up so I had to ship it from New Haven, Connecticut to Austin, Texas. I liked King of the Road Transport's price and I felt comfortable with the sales rep I spoke with. I asked them for a quote and theirs was in the middle and was competitive too.
It took a while to find a carrier and it took about 10 days before the car was picked up. We gave them some dates that worked for us and they couldn't make the initial ones but they made one of the dates. It would have been nice, though, if it happened a little quicker. But, they gave me several updates. Anytime I emailed them I would get a callback or an email back promptly. They provided very good communication and the car got to Texas a day earlier than they promised and without any damages. The service was excellent. If you read reviews out there, there are a lot of horror stories so I was pretty concerned. But I was glad I got one of the good experiences 'cause it seems like a lot of people don't have great experiences with transporting cars.
Reviewed May 13, 2017
I saw good reviews on King of the Road Transport's website. I also knew I was coming down to Florida and they were incorporated in Florida. So, that played in my decision making, if something went wrong then I would be in the right place to take action. It was a little bit odd to begin with. I tried to get in touch with them and I sent off a request for a quote. I got an electronic quote quickly. They said that I was going to get called soon afterward but it took me a couple of times reaching out to them to get the process moving. Once I talked to somebody on the phone though and got an agent assigned to me, everything was perfectly smooth. The quote was true to what actually occurred. Also, the driver they hired was professional. They did all the background checks that I was worried about. I would use them again.
Reviewed May 11, 2017
My wife and I were moving from Tennessee to Arizona. I knew with car shipping that they're all brokers, so I was trying to understand who was gonna be the most straightforward and easiest to communicate with between the company and then whoever they'd contract to drive. Ultimately the decision to choose King of the Road came down to the customer service that I received and the reviews off of ConsumerAffairs. A lot of the reviews that were listed on ConsumerAffairs helped because sometimes you get some people that'll put a review up who aren't tolerant of the nature of the business. So, I did my homework, researched, and looked at who had the most consistent feedback, positive and negative and what kind of negative feedback it was.
The company that moved us did their own quotes with a broker they contacted. Their guy said, "It's probably gonna be more than what you're gonna get through a private broker. But I warn you not to go with the bare-bones, the cheapest one you find because you're gonna get what you pay for. You don't want to overpay, but you don't want to underpay because you're gonna get some corners cut somewhere." We were shipping my wife's car which is a BMW Z4, so it makes a bit of a difference.
When we knew the approximate date of the move, I started looking into getting quotes five weeks in advance. The reps from King of the Road flat-out told me, "Don't even bother checking or getting a quote this early because you're going across country. We're gonna find somebody literally two days before. We have a list of drivers that we're gonna look at and we're gonna contact them when they're in the area. And then well be able to find out price. We can give you an estimate, but they may not hold up in five weeks." It was good advice because with little nuances like that about the business, the average person that's never done it before is not gonna know that.
Once I started getting some quotes and getting a general average, I could tell who was really telling me what's going on and was it worth paying $50 more to go with them versus someone else who didn't rub me the right way. I've never had to have a car shipped privately, but I do know what goes into moving in general. And when it comes to getting someone to contract out, with someone you're not familiar with and you don't have any kind of real connection with, trust goes a long way. I felt that out of all the companies that we listed, King of the Road stuck well enough by. They were responsive enough than anyone.
Before the vehicle was contracted out, the customer service person did a fair job at maintaining contact with me. However, there are things that could be different and done better. They did not return phone calls for a couple of weeks. But given the nature of the business, and given that the nature of our move was across country and trying to coordinate with the company that moved us, it's not a perfect world.
The week of the move was the week of Saint Patrick's Day. Friday the 17th was when we left Tennessee. We had United pack us on the 15th and then load the car on the 16th and leave. King of the Road called me that Monday morning, the 13th, and said, "We can have a guy there this morning to pick up the car." And I was like, "We're not leaving Tennessee until Friday. I don't have anybody in Arizona to receive the car. How's that gonna work?" It was last-minute trying to figure it out. We ended up leaving the car parked in business parking and leave the keys with some old neighbors who were willing to do the walk around.
That was my only complaint with King of the Road. The communication at the very last minute was sewn together. Luckily we lucked out with the driver. I had explained to him the situation and he didn't have a problem with it. Texting and phone calls with him were very short, but succinct and to the point. He ran into some bad weather up in the northeast at the time and he coordinated very well with me. He had the car here in a couple of days. All-in-all King of the Road were fairly decent.
Reviewed May 10, 2017
Relocated from CT to NC. Went out of his way to find a trucker to deliver my vehicle the day I wanted it. My car was originally going to be delivered before I arrived in NC. Great customer service and the best price around. Would recommend to anyone.
Reviewed May 10, 2017
Called in request for transport on a Friday hoping I could get vehicle in a week. It was delivered on the following Tuesday 2 days after contract date. Delivery came to my house on the time the drivers estimated arriving from Kentucky to my home in Colorado Springs. Wow.
Reviewed May 10, 2017
I moved out of state so I needed to ship my vehicle. I used King of the Road Transport because of the price. Also, when I talked to the customer support they gave me more solid answers than others. We were in touch via email so I was getting frequent updates. However, we had a bit of confusion because the carrier driver arrived a little bit earlier than I expected, so we had to wait for a day. But other than that, it was pleasant. I'll be using them again. I have another car and I do move, so I'll consider them for the next one too.
Reviewed May 9, 2017
My wife and I were quite happy with King of the Road Transport. I liked the fact that the guy who was picking it up was in the same neighborhood as where our kids were up in New York. We liked the driver as well. He called me up. All in all, they were very professional and we appreciated that. It's a good company.
Reviewed May 8, 2017
My experience was not a very good one but I don't believe it was the fault of King of the Road. There were no haulers going through Southwest Virginia so my car sat for almost a month. King of the Road began using their commission after two weeks to lure someone to pick up my car. They finally tossed in their total commission to get someone to haul my car. They were great to work with and always returned my call within a few minutes. I would use them again.
Reviewed May 7, 2017
Claire ** was the best person we could have asked to work with. She kept on top of the details for shipping out our SUV. We had a horrible experience with Jim ** at Best Direct Shipping, and she came in and alleviated our nightmare. She kept in constant contact and was honest and legit in her business dealings... So NOT the case with Jim **. We are grateful to her and King of the Road Transport and would definitely use them again if we ever need to ship our car in the future. Thank you Claire **!!!
Reviewed May 7, 2017
The reviews that I’ve seen online for King of the Road Transport were good and there were minimal negative reviews compared to other transport companies. I also always look for the BBB certification that they have. When I called in, the gentleman got the address of where I needed to ship my vehicle and called me right back with a quote as well as an email. It took me a couple of days to make a decision ‘cause I was still shopping around. Their quote was more reasonable than what other transport companies were asking for.
King of the Road was able to pick up my car sooner than I expected, and that was a plus. They also accommodated to picking the vehicle up without me present ‘cause I was staying at a hotel during the time of pickup. During delivery, they were right on time with the schedule. The only issue was that the truck couldn’t go into the neighborhood where I’m living in, so I had to meet them about a block away, which was fine with me. It was the best experience thus far with the transport.
Reviewed May 6, 2017
When I needed to get a car from California to Nebraska, I decided to do it with King of the Road Transport. The quote that I was given was competitive. During the whole process, I was getting phone calls from lots of them. They were always polite and professional, and not making outrageous claims. The driver himself gave me a level of confidence, and everything went as planned. From our phone interactions and their website presence, King of the Road Transport seemed more businesslike than most transport companies that I've dealt with, so I would definitely use them again. If I ever have to transport a vehicle again, I'll call them first. Overall, the level of service that they provided to me was excellent and hassle-free. They were very reactive and responsive.
Reviewed May 5, 2017
We've had my daughter's car shipped three different times from Miami to California, back and forth. We hadn't used King of the Road Transport on all occasions but the time that we chose them was because of their price. I got an estimate through their quote calculator but when I changed dates, they charged me more. I thought it was fine but it turns out they ended up picking up the car on the original date and I still paid the full price.
The only problem that we did have is that her toll road was charged and they cut her off because it went over her maximum so we had to deal with that. We called the toll and they need the license plate of the truck that it was on. They want to make sure that it was billed and that we're not trying to get out of a $30 toll bill. On the other hand, my daughter dealt with King of the Road Transport and they were great to her. The man from customer service was very prompt. I actually had quite a few questions back and forth and he was right on top of it, giving me a call since I told him that I cant get to my email all the time. We communicated really good. They called and said they were gonna be dropping the car off and they were right on time.
Reviewed May 4, 2017
I had to ship a vehicle to Boston for a sibling and King of the Road Transport was referred by a business associate. I was ecstatic about the quote they gave me and it was good when I had to call in and talk to someone. The whole process was easy and their service was fantastic. Also, it was wonderful working with their carrier drivers. It was good experience.
Reviewed May 4, 2017
Nothing but praise for the experience I had. My Sales Specialist, Marc ** was a true professional and guided me through the entire process as this was my first experience transporting a vehicle. The transporter came to my door at the exact time they had quoted to me. Thanks Again to all that helped me at King of the Road Transport!
Reviewed May 3, 2017
I have a son in college in Connecticut and I needed to get a Jeep to him. I got King of the Road to ship the vehicle because of the online reviews. And the quote that I got was very fair. Before they picked the vehicle up, there were quite a few phone calls going back and forth with the friendly and helpful customer service reps. Once the vehicle was picked up, I didn't make any calls just to check on where it was, and there weren't any phone calls from them after it was delivered. On the whole, I had a good experience with King of the Road and the service that they provided to me was good. They were easy to deal with. I asked for a senior discount as I've seen that in one of the reviews and they gave me that without any issue.
Reviewed May 2, 2017
My son was hired by another company in Texas and we hired King of the Road Transport to ship a car to him because of the reviews on the internet. They sent me a quotation by email and I took it. The reps were knowledgeable and they knew everything about the car whenever it was going to be picked up and then delivered. Everything was clear and I got the car in Texas in good condition.
Reviewed May 1, 2017
After we sold our home in Texas, I needed to send my 2008 Cadillac Escalade to Baltimore where we had a new home. I used Google and a whole bunch of carriers came up and the gentleman from King of the Road Transport was so polite and I like that so I went with it. They gave me the best quote. Some of the companies want it double and triple the price.
From beginning to end of the service, I spoke to this one gentleman. He gave me his personal number, he was awesome. I dealt with him from the quote all the way up until they took the car and shipped it. We had lived in Miami, Houston and other different places and this gentleman had that car from Texas to Maryland in two days. A lot of times it took three to five days to have my vehicle shipped because I had shipped it from Maryland to Texas quite a few times. He was our fastest ever. It was excellent service. I'm going to keep King of the Road Transport around because I'm looking for a home in Alaska and I would definitely use this company again.
Reviewed April 27, 2017
I needed a way to get the car to my son and I went with King of the Road Transport because they didn’t hound us. The others had higher prices and there were some that had the same price but the bottom line was personality. King of the Road Transport said they were going to do something or call me and they followed up. We had a reasonable idea what it cost. They gave us a quote and it was right on the money and it never changed. Also, they were friendly and talked to me like an adult. They treated me with respect, one human being to another.
The car was delivered in one piece, the only discrepancy was the delivery date. I've driven to California a number of times. A fool would make it in two days, from where I live. And a normal person will make it in three days. The driver said three days. I was kind of surprised because I'm thinking of him driving a big truck and the speed limit and road construction. If he said five days, that would have been satisfactory to me. But he said three, and he made it in five. He did not meet my expectations but I wasn't disappointed. My son was a little disappointed because he had to take time off work. But other than that, it wouldn't impede me from recommending them to somebody else.
Reviewed April 26, 2017
King of the Road was very professional and easy to work with. The gentleman, Andy, was really nice and seemed to know what he was doing. He did everything he said and went the extra mile to make sure that it all worked out. It was an excellent service. I was very happy.
Reviewed April 25, 2017
King of the Road was one of the first transport companies that turned up when I went through the internet. The online quote they gave was fair and the customer service was very good. Everybody was looking after me and Yuri, the truck driver, was an exceptionally good guy. The car also arrived in the same condition. In fact, I had a picture of the vehicle from my daughter, and they're happy with the vehicle. So I would recommend King of the Road.
Reviewed April 23, 2017
I live in Virginia and found the vehicle I liked in Nevada. I flew out there to go look at the car but I wasn't able or willing to drive it back so l looked for a transportation vendor. I had a bunch of requests where I provided the type of car and the location where it's going to. I got multiple quotes back from multiple companies and King of the Road Transport's quote was the best combination of reviews and price. I called them up and worked directly with them.
Their customer service representatives were pretty responsive and communicative. They called me pretty much every day or at least every other day, giving me updates on whether or not they found somebody to do the transport and updates on where the car should be and when I should be expecting it. The car was delivered within the timeline and it was in good shape. There were no issues with it. It was an easy transaction with no real surprises. The only weird thing was that I had to pay the driver cash. But they were very clear about that so I made sure I had the money ready. It was a relatively straightforward process and I have no complaints.
Reviewed April 22, 2017
The representatives at King of the Road Transport were very polite and knowledgeable. The gentleman who set up their service for me on the phone was very good at following up and made sure everything was okay. While the carrier was a day late coming in, the driver called me ahead of time to tell me they had a problem. I'm perfectly happy and I'll use King of the Road again.
Reviewed April 21, 2017
I was moving and King of the Road was referred to me by a family member. I tried the quote calculator on their website but it wasn't working, so I called them, asked who it was I got the email from and they're pretty helpful. The entire process was easy and they gave me a good quote.
Reviewed April 20, 2017
My boyfriend sold his car to his aunt, and we initially went with a different transport company but they never called nor showed up. I went trying to find some place to ship the car and I came across King of the Road Transport who had the best price. I called, talked to someone and got a quote. I liked their rep Eric in Pensacola. He was good, and he called us and kept us updated. Being in customer service myself, I know if someone's being genuine or not, and Eric was genuine.
I had shipped a car myself personally for a little bit cheaper, but King of the Road had a reasonable price and it was a fine experience. We were told that we weren't in a particular area where the car could be easily picked up and they'll be going out of the way. But they showed up the same day at the time they were supposed to so I was happy overall over that. They got the car there and nothing was wrong. The service was efficient and they had great customer service. It was nice and I would recommend them.
Reviewed April 19, 2017
We were moving from California to North Carolina and driving one vehicle out and needed to ship the other. I called King of the Road Transport and their customer service was good. They were very polite and their price was right. Everything went well.
Reviewed April 12, 2017
I had a '32 Ford Hotrod and I needed to get it to my son-in-law's Ford dealership in Carthage, North Carolina. I had called another company and paid my money and never heard from them. I finally contacted them and they said that they still don't have a truck so I told them to scrub the mission. I went online and started looking at different carriers and King of the Road Transport stood out. Some of their referrals and recommendations were good and honest. I gave them a holler and they responded and were very polite about it and said all the things that I wanted to hear.
I was still skeptical because I haven't had all the best experiences with deals like that but the lady doing the hauling of the vehicle called me. They had made arrangements, showed up what she said she was going to, told me what she was doing and all the places she was going. I couldn't be here to load the vehicle but my son-in-law made sure it was here. He waited then they showed up. They put the vehicle on there and they told me, "Well, about two days." And I said, "Sure. More like two weeks." But in two days time, they were there. So, it restored my faith in humanity again. I found someone that would actually do what they said they were gonna do. So the overall experience was very good and very satisfying. I look forward to having another need so I could call them back. I found one that walks the talk and talks the walk.
Reviewed April 3, 2017
King of the Road Transport is an excellent company. Mike my rep. was very knowledgeable and professional. He knew exactly what I needed to do to transport my new car from Florida to NJ. I research many companies and chose this one because of it's very high ratings and reasonable costs. I wish this company many many years of continued success!
Reviewed March 27, 2017
My husband had to ship an ATV purchased from Crankyape in MN to Niagara Falls, NY. After many disappointing searches and quotes, I was so glad when I found King of the Road and was happy to see all of their great reviews. They are definitely a great company to work with. King of the Road Transport did an awesome job of finding a carrier for us. Their price was fair and the communication was great! Since we live in Canada, the timing of delivery had to be a bit flexible so we could cross the border and meet the driver in proper time, which wasn't a problem to figure out. Erik and the rest of the team did a fantastic job of keeping us updated on the status. I received a phone call every day to keep me up to date on how their driver search was going. Once my delivery was picked up, I had it within 2 days! Very professional and I will definitely be recommending them to everyone.
Reviewed March 20, 2017
I hired KOTR to find a reliable trucking firm to deliver my truck from Texas to Missouri. We came to an agreement, and money was exchanged. My rep was great to work with, returning calls very promptly. Then we entered the twilight zone. The delivery driver was a no show. No contact for days. My rep helped me contact them, finally, and they gave another delivery date. That date came and went without notice, so we contacted them again. "Sorry, it's going to be next week before we can deliver." Then, notice was given that the driver was hospitalized, so more delay.
Finally the driver called and said she'd be on the road early the next day for the 8 hour drive, and would call when she hit the road about 5 am. By 10 am, nothing, so I called. Miraculously she said she had just left and would be to my door in 8 hours. Ten hours later she called to say she was an hour or so out, but wasn't sure of how to exit the four lane highway. Professional driver??? So we got her within three miles of my home, and she calls again stating she was unsure about turning on 'that two lane blacktop', because 'it's awful dark down there'. So I held her hand by phone for the fifteen minutes it took her to drive the three miles. Then, nothing. She parked on the two lane, shut it down, and wouldn't move. Ultimately she simply drove off, WITH MY TRUCK in tow.
The next day I get a text stating the truck is offloaded at a truck stop 8 miles down the road, and I need to bring her money in 15 minutes or she's leaving, again with the truck. All this was relayed to KOTR, who assured me it's the most ridiculous situation ever, and they'll take care of it. That's two months ago, and no contact. So I sent an email to KOTR last week. Today, I got a phone call from customer service stating they're sorry, but don't expect any resolution from the trucking company, or from KOTR. I paid them to find a reliable company, they didn't. Now they refuse a refund. Some kind of company. Beware.
Hi Keith,
I understand your frustration with the events that happened which lead to your vehicle arriving late. We always strive to provide updates to our customers on a regular basis and in this case it was impossible to reach the driver due to the fact that she suffered a medical emergency and had to be hospitalized. We kept in touch with the customer as to what the driver told us was their schedule. While contacting the customer in order to deliver the vehicle, the driver informed us that the customer threatened her and became belligerent and abusive. She said she felt uncomfortable delivering the vehicle at his house and requested he meet her at a local truck stop and phoned the police to come and mediate. The driver offered to send us both the hospital records and police report as proof of the events that happened. After the situation was resolved and the vehicles were delivered we were not aware of any issue until 2 months later we received an email asking for a call. Unfortunately our email system was going through an update and there was a slight delay, however we called Keith as soon as we saw the email. Keith requested a full refund of his deposit despite the fact that our contract clearly states that delays do happen and are out of our control. We wish him the best in all future endeavors and if he or anyone else has any questions or concerns they can reach me at 1(800) 955-0644 ext 113.
Best
Jeremias ThuesenSales and Operation manager
Reviewed March 15, 2017
First of all let me start saying, I did not know in where or who to call to get my car transported to one state to another. But thankfully Mike from the company guide me through the whole process. They didn't push me nor made decisions for me. After speaking with so many companies, I knew "King of the Road Transport" was the company I should hire to get my car transported to my home state. After signing their contract and getting the full details of the pricing it was very reasonable. But then this one company called me (We Will Transport It), started to bother me with numerous phone calls and harassing me that the company I had signed a contracted was a scam and blah blah blah. I talked back to the King of the road and they started to take the whole situation serious and they had my back through the whole process. I would highly recommend these guys.
Now here's the thing. You're hiring a company that would charge you not over $200 to find a good shipping company that will get your vehicle shipped in a mannerful time frame. I paid $750 to the driver. Getting my car shipped from the east coast to Midwest. It was a very reasonable price and not to mention. The company We Will Transport It that was harassing me with numerous phone calls somehow interfered with my driver and they wanted to charge me. This an example that King of the Road is a Legit company and the other one that was calling me is a bunch of scams that just want to steal your money. KING OF THE ROAD where you guys should get your cars transported. Not to mention. I also got the personal driver's name and company name as well.
They kept me updated on how far they were coming and when they were getting nearby. The car came in good condition and nothing was broken nor damage. Yes the car interior was a bit messy but then again. They need to load the car in and out. It's obvious that you'll find it dirty when arriving. Also my car arrived as they promised. Just remember weather conditions can affect your arrival time but it is surely that the car will come on time. I had mine shipped when we got the snow storm across the northern coast. It only took them 3 days to get my car here.
After all this experience. I would give my money to King of the Road. They're the most friendly people I have dealt with. Mike ** and his partner Bill were so helpful and I couldn't be more thankful. I would call you guys back if I ever need my car ship to any other state in the USA. And No! They did not pay me to write this review. I took the time off my work time to write this review and to let all people out there know that it is stressful sometimes to get a car shipped to one state another. Especially with all these companies out there trying to scam people or take their money. So as a learning experience and first time user. I would highly recommend King of the Road Transport! Thank you guys for all the help and support. I hope this review goes in long ways.
You certainly said it all! If you need anything in the future you can reach me at 1(800) 955-0644 ext 305.
Best,
Mike Castro
Reviewed March 13, 2017
Initially, I was very hesitant to hire a shipping company. After a lengthy vetting process, I went with King of the Road. I am glad that I did. Awesome experience! Mike was on point! He had a driver assigned the day I signed the contract. The driver arrived at the door on time and was very professional. He even arrived at the destination city ahead of schedule. Although I was not ready for immediate delivery, he was very flexible to my schedule and delivered exactly where I wanted, when I wanted. Well done!
Hi Jason!
What a wonderful review! I am so pleased that everything went well and if you need anything shipped in the future please do not hesitate to give me a call at 1(800) 955-0644 ext 305.
Best,
Mike Castro
Reviewed March 8, 2017
Going with King of the Road Transport worked wonderfully. I needed to have a vehicle shipped from Las Cruces, New Mexico to Scottsdale for some maintenance. My wife did the research using the internet and somebody called from King of the Road quicker than anyone else. Everything went as I would have wanted it to have gone.
Hi Gerald!
It was a pleasure doing the roundtrip transport for you from AZ to NM. If you ever to need to ship a car in the future do not hesitate to give me a call at 1(800) 955-0644 ext 305.
Best,
Mike Castro
Reviewed March 6, 2017
I dealt with King of the Road over a couple of months ago. Their quote for the relocation service was slightly less than average. The customer service rep was thorough in explaining everything of how it would work and what King of the Road's actual role is. He was able to give us a good deal and get us on a covered truck as well.
Hi Brian,
I appreciate that you posted a review of your experience with us! If you or anyone you know is looking at shipping another vehicle please let me know at 1(800) 955-0644 ext 303.
Best,J.D. Mickle
Reviewed March 3, 2017
I sent my son's car to him in Savannah and I used King of the Road Transport. Their reps did what they said they were gonna do and they kept me updated. I wasn't there on the other end but everything went fine as far as I know and I don't have any complaints.
Reviewed March 2, 2017
I needed to ship a vehicle from Colorado down to Florida so I searched online and I saw that King of the Road Transport had a good rating. They gave me a good quote. However, I was planning on doing things a month down the road so it ended up being off. I ended up doing $50 higher than the original quote, but it was okay because the gentleman thought it might take too long for someone to pick the car up. I asked him if there were any other charges but he said they were only getting $100 and the rest goes to the driver.
I called them when I had the date. The car was sitting at a friend's house and I told their customer service rep that the job has to be done at my friend's convenience, which they arranged accordingly. I let my friend know that someone will contact her. King of the Road contacted her, picked up the car, brought it to my son in Florida, and contacted him. Once again it had to be at his convenience because he was working, and they arranged that as well. They gave him the car, my son gave them the money, and everything was clean and simple. However, my son told me that the car was filthy when it was dropped off to him and he had to take it to the car wash right away. I thought they would have water sprayed it. That might be something they want to think about because it won't make customers happy. But other than that, everything worked fine and I would recommend them.
Hi Peter!
Thank you for posting such a detailed review! I am very pleased we were able to coordinate everything to match everyone's schedules. As far as the vehicle being dirty upon delivery that does normally happen when being transported half way across the country. If that is a concern we can always offer enclosed transport, however, that does have a premium rate. Please let me know if we can be of any assistance in the future. My number is 1(800) 955-0644 ext 303.
Best,J.D. Mickle
Reviewed March 1, 2017
I bought a vehicle and wanted it shipped from Florida to Las Vegas. I previously went to two other transport companies but very quickly, I learned the brokers are the same. They promise the car will be moved on a certain day but they never do. I paid King of the Road Transport $100 more for they promised the vehicle will be moved on Saturday. When I told the manager the car's not moved, he said the driver was a little bit late which he should have told me in the beginning. They used the same driver and moved it on Monday. So I paid $100 more for nothing. I was not happy with that but I'm happy with the driver. He called me and said he'll pick up the car. He also called me before he reached the village, after he put the car on the trailer and two or three more times on the way from Florida to Vegas.
Hi Antoaneta,
I am sorry that the driver got delayed for her shipment. We booked the driver with the understanding that he was going to try and pick up the vehicle on Saturday. He was delayed and as soon as we found out we notified Antoaneta of the change. Ultimately we are pleased with the fact that she had a great experience with the driver we chose. Hopefully she can see fit to give us a call to go over any questions or concerns. I can be reached at 1(800) 955 0644 ext 113.
Best,
Jeremias ThuesenSales and Operations Manager
Reviewed Feb. 28, 2017
I purchased a vehicle off of eBay and used King of the Road to ship it based on their initial responses. The customer service rep gave me a price, which seemed reasonable and was within the ballpark of everybody else’s. He returned phone calls and messages which I liked. However, the service itself was not that great. The vehicle looked like they had something inside the car. There was some marks on the leather and then the vehicle was very filthy. It was an open trailer so that’s okay, but as far as putting stuff inside, that wasn't something I expected.
Hi Tony,
What a shame that you received your vehicle in that condition! I did however speak to the driver and they assured me that since their drivers have sleeper cab trucks they would have no need to ship items inside your truck. Is it possible that the person you purchased it from had stuff inside the cab they had not made you aware of? Please let us know so that we can get to the bottom of the issue. I can be reached at 1800 955-0644 ext 113.
Best,
Jeremias ThuesenSales and Operations Manager
Reviewed Feb. 27, 2017
I worked with King of the Road Transport a couple of years ago and had a good experience talking to Kirsten. I used them again when I shipped my mother-in-law's 2007 Ford Five Hundred down to Florida. I spoke directly with Bill and our interaction was excellent. It was nice and easy with him, and I have his direct contact number. It was a quick and efficient experience and they'll be doing a return shipping for me, too, when they come back in March.
Hi Kristina!
Thank you for taking the time to post a review about our services. Feel free to give us a call for your quote when you are ready to return at 1(800) 955-0644 ext 302.
Best,Bill McNabb
Reviewed Feb. 26, 2017
We bought a car and we had to get it from Idaho to Georgia. King of the Road responded better than everybody else and the quote they gave me was fair. Customer service kept me informed as to what was going on. This is the third time we shipped a car and this is the first time we've used them. They did what we asked them to do at a decent price. There were some issues with the weather when they transported the car and they did a really good job.
Hi Heidi,
I am pleased to hear that your vehicle arrived even though the weather was pretty threatening. If you or anyone else you know needs to ship a vehicle please feel free to contact me at 1(800) 955-0644 ext 307.
Best,Erik Roswell
Reviewed Feb. 25, 2017
My wife went down to Florida because Vermont has very strict laws about their cars falling apart so one needs to go to a place or a state that’s not in the Rust Belt. I needed to have a vehicle up where I am so I availed car shipping services and by luck of the draw, I ended up with King of the Road Transport. My experience with them started out great but it went downhill.
I was looking to see where the prices were. They called me and happened to have a vehicle that was coming this way on my timeline, so I used them. $600 to get a car from Florida to Northern Vermont is not bad and that's in the middle of the price range everybody was in. When they were already halfway here, they told me that the driver wants another $100 because he's going out of his way. I was already committed so it ended up costing me $700. The guy made a couple of phone calls but the truck he came up with was in worse shape than anything he was pulling. The thing broke down down in Montpelier so I had to go 75 miles out of my way to pick up the car.
My experience with them was a comedy. What they do is they lowball you to get you in, get the truck out, get the vehicle on the road, and then jack the price up and hold the car for ransom. We were up against it and didn’t have a choice to really investigate the different options that were out there. I wouldn’t recommend King of the Road Transport.
Reviewed Feb. 24, 2017
I couldn't drive the vehicle myself so I shipped it thru King of the Road Transport. I talked to Hal over the phone but the cost ended up being a little more than what they said by $100, which I wasn't happy about. It was a fine experience nevertheless. They were all pleasant and the shipment was easy to do. My car arrived where it was supposed to and that's what I needed.
Reviewed Feb. 23, 2017
I bought a truck in Muskogee, Oklahoma and I live in Indio, California. I didn't have the time to take off work and go look at it so I bought it sight unseen and had King of the Road bring it to me. The customer service rep was really nice. He always seemed to get back to me as far as giving me details on when the truck would be picked up, and when they got the pickup, he called me. They had very good communications. The driver himself was a good guy, too. I enjoyed the whole overall experience. I'd definitely recommend somebody to King of the Road Transport.
Hi Sterling,
Thank you for choosing us to get your new car delivered to you! If you ever need a quote on another shipment please give me a call at 1(800) 955-0644 ext 303.
Best,
J.D. Mickle
Reviewed Feb. 22, 2017
I needed to transport my vehicle because I bought it from somebody and King of the Road Transport was the first one to respond. I got a contact from Bill and he seemed like a reputable person and it was a good rapport so I decided to go with him. He gave me a price and I was happy with it. There were a couple of follow-up phone calls from the company that did the transporting and they took us some details that looked all good. They had an awesome service and I'd recommend them to anybody.
Hi William,
Its always a pleasure to help someone get their new purchase delivered safe and sound! If you ever look at purchasing a vehicle in the future feel free to call me at 1(800) 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Feb. 21, 2017
I needed to move my vehicle from Texas to New Jersey. I did some research and saw great reviews about King of the Road. They gave me a fair quote and that helped me make my decision. Bill, the customer service representative, was very helpful with the quick turnaround that I needed. He was easy to get a hold of and you can call or text him. He was also able to answer questions and was very timely with his responses. Everything was great. Their service is reliable.
Hi Darlene,
It was a pleasure working with you and if I can be of service in the future please give me a call at 1(800) 955-0644 ext 302.
Best,Bill McNabb
Reviewed Feb. 20, 2017
I was moving from California to Texas and went with King of the Road since they had great reviews on the Better Business Bureau. I worked with a guy named Mike and he was amazing. He made the process very easy and seamless. He helped me the whole way through and I was very satisfied.
Thank you Clara for such a wonderful review! I am always available to provide you with best service possible. Feel free to call me at 1(800) 955-0644 ext 305 if you need shipping services in the future.
Best,
Mike Castro
Reviewed Feb. 19, 2017
I shipped my vehicle over for a job and went with King of the Road when I saw them on ConsumerAffairs and found that they were ranked high. I was worried because there's a lot of bad content on the web saying about the nightmares shipping your car and bad things that happened but King of the Road was great. Alex was the one who talked to me most of the time when the car was being shipped and she was awesome. She kept me updated on what was going on and answered all my questions. She tried to help me with anything that came up that I thought I needed to know about. She was accommodating and she stayed on top to call me and keep in touch with me.
There was only one thing that happened that was problematic. When my car got to the port, King of the Road hadn't paid for it yet, so the port rejected it. I had to call them and find out why they hadn't paid. They said that they didn't realize that the car was getting there that quick. It was about a couple of hours of stress but I was satisfied and I thought they did a good job.
Hi Steven,
I am sorry about the stress at the delivery end. However I am pleased that everything worked out and we were able to work everything out to your satisfaction. If you ever need to ship another vehicle please feel free to contact me at 1(800)- 955-0644 ext 303.
Best,
J.D. Mickle
Reviewed Feb. 18, 2017
I was moving out to California and I just didn't have time to drive my car. King of the Road Transport offered the best service for the money. A lot of other people offered a better price, but they couldn't guarantee when the truck was going to be picked up and I was leaving on a certain date. King of the Road told me that the car will be picked up at this time and date and it'll be over in California at this day and time.
The rep was also very polite. He followed up with me a lot, told me what was going on. Once he found a driver, he told me where the driver was located and when he'd be at my house. It was well-communicated. However, there's one thing that I wasn't really pleased about. When I got my truck delivered in California, the broker told me that it would be door-to-door, meaning someone would come pick up my truck from my house and then wherever I want it delivered, that's where they would have to drop it off at. But when it was time for delivery, the guy couldn't come to my house because the truck was too big. So, I had to meet them at a Target and I was there for about an hour, waiting for him to move the cars around to get my truck off. But other than that, I'm very satisfied. Best bang for your buck if you're in a time crunch. If you want a really reliable source to transport your vehicle, I'd definitely choose King of Road Transport.
Hi Marvin,
I am glad that you were pleased with transport and I do apologize for the inconvenience of having to meet the driver. We always like to let our customers know that Door to Door service is done whenever possible. However please keep in mind that these are large trucks and may not be able to deliver to your door due to restrictions or inaccessibility. Thank you for your understanding in this and if I can ever be of service again please don't hesitate to call me at 1(800) 955-0644 ext 337.
Best,Marc Turbiner
Reviewed Feb. 17, 2017
I'm in the military and I was switching duty places. I Googled and King of the Road Transport came up and had good reviews. And the quote they gave me was really nice. I thought I was going to pay way more than that as somebody I called a month before told me almost double of what they charged. Their reps kept me updated with the whole process and a couple of times I had to change stuff and they were still there the whole time contacting me and letting me know how things were going. Everything was excellent and it went exactly the way I thought it should go. Also, I referred them to about three or four people.
Hi Dawyne,
Thank your for your service and the referrals!! Please feel free to give them my phone number at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 17, 2017
I purchased a vehicle and I needed it to be shipped. I did a research and King of the Road Transport seemed to be very good. Also, I needed the car to be picked up and delivered at a certain time and they could do it. I used their online quote calculator and I was given a decent quote. In fact, I was able to obtain a quote without giving out a lot of personal information which worked out perfectly. I dealt with a young man who was very good in assisting me. He stayed up on everything and that was nice. Their service was great because they picked up the car on Saturday and the car was delivered that Tuesday morning. That wasn't bad going all the way to Mississippi from California. My first experience was great. I'll probably be using them again because I'm planning on moving and I have a few cars that I'll have to ship.
Hi Charles,
I am glad that everything worked out to your satisfaction. Feel free to give a call when you are ready to move and I will gladly help! My number is 1(800) 955-0644 ext 335.
Best,
Max Sheppard
Reviewed Feb. 16, 2017
I bought a skid-steer in Colorado and I had it shipped to Alabama. King of the Road Transport was the first company to reply, so I went with them. The quote they gave me was fair and after the other companies emailed me their quote, King of the Road's quote turned out to be cheaper than everyone else. The guy that I talked to, Mike, was a really nice and helpful guy. The service I received was hassle-free.
Hi John,
Thanks for using King of the Road to ship your skid steer! If you know of anyone who needs to ship some oversized or heavy equipment please feel free to call me at 1(800) 955-0644 ext 332.
Best,
Max Badessich
Reviewed Feb. 16, 2017
I was moving from Tampa to Bloomfield but I only had a few days notice. Since King of the Road Transport was ready to accommodate with my schedule and their pricing was within my budget, I decided to do it with them. One of their agents got back to me and asked about the details of my move. He then sent me an email on estimates and explained to me how it's going to work. Once I had it set up and they found a dispatcher, I then coordinate with them. The dispatcher then picked up my car and then delivered it on the day that I wanted it to be delivered. Overall, they were efficient and were good value for money and their service was satisfactory.
Hi Satrajit!
Thanks for taking the time to post a review about your experience! Its always nice to see nice words about the service we provide. If you ever need to ship another vehicle let me know and we will be sure to help you! Give me a call at 1(800) 955-0644 ext 302.
Best,Bill McNabb
Reviewed Feb. 15, 2017
I moved to Hawaii and needed to ship my car. King of the Road Transport gave me the best pricing. Someone reached out to me with a quote that was way cheaper than everything else and it came straight from Houston so it was awesome. And they're able to pick my car the following day so I shipped with them. The rep called me almost every single day to let me know when my car was gonna get picked up and continued to call me when my car got picked up from Houston, once it got to LA, then it got on a ship, and then where it was. I was really kept in the loop about my car because I was scared and so they made me feel comfortable about the shipping. Then I got to pick up my car early because the rep called and asked them if it was ready early. That was awesome and it has been an excellent level of service. Overall, it was fast and it was an amazing experience.
Hi Orianne,
I know that shipping to Hawaii can be quite the process and I am glad everything went so smoothly. If you ever need to ship another vehicle please let me know at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 15, 2017
I used King of the Road Transport when I was moving State. They gave a good and honest quote, and they have good customer service. When I called, we talked about how much it would be and when I wanted the vehicle to be shipped. I told them an estimated date and their rep called me back. Their process was easy and calm and overall, I had a good experience. They have great service.
Hi Itzamar,
Thank you for leaving such a nice review about our services. If you or anyone you know would like to ship another vehicle please feel free to give me a call at 1(800) 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Feb. 14, 2017
I needed to transport a car and King of the Road Transport had good reviews. Their staff members asked me what I needed and I asked questions at that time and they answered them. I was also given a good quote. It was a great King of the Road experience. I would recommend it.
Hi Geronimo,
I am glad to hear you had a pleasant experience working with us! If you or anyone you know needs a quote please feel free to call me at 1(800) 955-0644 ext 309.
Best,
Monti Aletto
Reviewed Feb. 13, 2017
King of the Road Transport has a better price. The quote they gave was fair and I like that I didn't give personal information to obtain that one. I'm happy with it. They moved the truck from California to Wisconsin for me and everything was fine. It was top-notch and great.
Hi Tom,
Thanks for taking the time to write a review about our services. If you know anyone who would like to ship an over sized vehicle or heavy equipment please feel free to give me a call at 1(800) 955-0644 ext 332.
Best,
Max Badessich
Reviewed Feb. 13, 2017
I was moving and my vehicle wasn't really up to taking such a long trip so I had it shipped with King of the Road Transport. I used their online quote calculator and was very satisfied with the quote that I got. They were the most affordable. I also liked the fact that I did not have to give them any personal information before providing me a quote. Once I got the quote, I called and asked a couple of questions about the logistics from beginning to end. I confirmed the quote and went ahead and scheduled the shipment. The person came within that time and they delivered my vehicle even earlier than promised. My overall experience with them was exemplary. It was a smooth transaction and they gave very good service.
Hi Karen,
Thanks for the kind review of our services and your experience! If you ever need to get another quote or ship another vehicle please feel free to contact me at 1(800) 955-0644 ext 335.
Sincerely,
Carol Gondra
Reviewed Feb. 12, 2017
I purchased my vehicle through a contact on eBay. I live in Florida and I needed to get it down from Kansas City. King of the Road Transport seemed more straightforward and honest. However, they picked up my vehicle one day sooner than they were supposed to and a couple of days late in delivering it. There was a lot of ice and snowy conditions up North of us so I didn't put too much blame on them. They communicated well and eventually came through and did what I wanted at the price. I was satisfied and I'd probably go with them again.
Hi Kenneth,
Its unfortunate that the driver had to pick up your car early and then got stuck in bad weather. It is understandable given the weather in January and the conditions the driver had to wait out before delivering. Overall I am glad that everything worked out and if you ever need to ship another car please dont hesitate to call me at 1(800) 955-0644 ext 335.
Sincerely,
Carol Gondra
Reviewed Feb. 11, 2017
I just came back from a deployment and King of the Road Transport shipped my vehicle to my home state for me. They had high ratings on one of the consumer reviewing websites, so I chose them. I had submitted my information on their website and then they gave me a call instantly. The quote that I was given was a good price but it was a little high for my taste because I couldn’t afford it at the time. But they worked with me and got it lower for me so I could get my car shipped. Their rep was able to find me a driver within an hour and they actually picked it up that same day.
Their rep called me before they picked up the car and when the driver showed up to verify that it wasn’t just some random person picking up my car. Then they called me after the car was shipped to make sure everything’s good to go. Their customer service was great. It was A1 from the beginning. He was very professional. Overall, the service was excellent. It’s beyond expectations. This is the first time I ever sent a vehicle and not know anything about it but they helped me out a lot and walked me through the process.
Hi Lavell,
Your review of our services is what we always hope to hear from our customers! Thank you for your service and if we can ever assist you again in shipping your vehicle please dont heistate to call me at 1(800) 955-0644 ext 307.
Best,
Erik Roswell
Reviewed Feb. 11, 2017
I needed to transfer a son from Oklahoma State University out to Utah. I've used King of the Road Transport prior in the summer when I had moved two cars from Atlanta, Georgia to Utah. We weren't there in both situations to get the car dropped off but friends did it for us and they seemed very adaptable. Since I was familiar with them, I used them again. I gave them a call, explained my situation, my time frame and then requested a quote, and my interactions with them have been positive. The process was straightforward and I'm in the trucking business myself so there wasn't a lot that I needed to know. We're able to work with whoever will be the final contact and they made contact directly with that person for us. So far, their service is acceptable and they've made it all very convenient for me.
Reviewed Feb. 10, 2017
I did a relocation and it was not possible for me to drive the car back here. King of the Road Transport gave me a reasonable quote and I liked that they asked whatever was required but not very personal information. Interactions with their rep were pretty simple, smooth, quick and not too confusing. I got the car before the time scheduled and it was a good work by this company. I was really happy with their performance and it made it easy for the end customer. I would definitely recommend King of the Road Transport.
Hi Patralika!
I am so glad that you are satisfied with the services we provided. If you or anyone you know needs to ship a car please have them call me at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 9, 2017
My wife was deployed and King of the Road was recommended by somebody in the Army family. At the beginning, I tried the online quote but then it seemed like nobody was budging for the price. I was holding for a price of $950 and the people that we were scheduling weren't coming. The guy said the problem was nobody wanted to pull it for that price.
Also, my truck got damaged by the driver on the way down to El Paso. I talked to the boss of that company whom King of the Road had recommended to pull my car. He's supposed to put a check in the mail, but I haven't heard from the guy. The service was good until they damaged my vehicle. I stated my claim as far as showing them all the pictures and took a video of when the truck was getting on the trailer. The guy said the damage was already there but I could tell it was fresh because there was no rust and the paint was peeled off.
The guy told me to go get a quote, and I went to get one. My wife is not from Fort Bliss, so I told her to go to a Mercedes dealer because it's a Mercedes truck. Mercedes recommended a body shop, and she went there. They looked at the damage and said it costs $1,600. The guy from the trucking company wasn't happy with the estimate and told me to go get another one, but I got tired of going back and forth with him on the phone. He said he wasn't taking the truck off the trailer until he got the money. This truck had a lot of scratches on it and he acted like there was nothing wrong with it. Altogether I was charged $1,375, since I was given the $50 military discount.
Hi Timothy,
I would like to express our deepest apologies for the damage caused by the carrier. We understand how stressful and time consuming it is to have to deal with claims. That is why we worked with Timothy every step of the way on his claim until a resolution was achieved that both parties agreed upon. In his haste to get his vehicle shipped, Timothy had multiple companies looking for a driver at the same time which drove up the price of his transport. We again would like to apologize to Timothy for the inconveniences caused by the driver and last we had checked the driver had provided us with a check number and had sent it to Timothy. If you would like to discuss any of the particulars or if we can make it up to you in any way please give me a call at 1(800) 955-0644 ext 113.
Sincerely,
Jeremias Thuesen
Reviewed Feb. 9, 2017
I'm a used car dealership and I ship a lot of vehicles. I bought a 2015 Mercedez-Benz G-Class from Manheim Auctions and I need a shipment to the dealership. I put it on a website and King of the Road Transport was the first one to contact me. The quote they gave me was fair for the time being because it was during New Year. So I'm happy with it. Their rep would send me text messages with updates and emails as well. Overall, my experience with them has been great. They're a very responsive group and answers all of my questions.
Hi Esteban,
Thank you for taking the time to post such a glowing review of our services. If we can ever be of service to you in the future please do not hesitate to call me at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 8, 2017
King of the Road Transport did a very nice job. I needed to get a vehicle up to my son in Minnesota so I called and got a fair quote. Their reps were excellent and they provided updates along the way and kept me informed, so very helpful. I’d use them again if I have another opportunity.
Hi Mark,
Its nice to hear that your sons car arrived on time and that your experience was exemplary. If ever you have need of our services in the future please feel free to contact me at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 8, 2017
I sent a small convertible to California to get some work done. I decided to have it done through King of the Road Transport because I got a fair online quote from them. I also enjoyed talking with the rep named Mike because he was honest. We chatted about the pricing as well as their methods on our first conversation. Once I agreed and signed a couple of documents that they sent over, they would call me. Every couple of days, a rep would call principally to say, "Hey look, we're still working. We're trying to find a driver." And that's how it went until they found a driver.
Mike also called every now and then to say that, "The driver will do it for this price. What do you say?" And I said, "No." And the driver came down to the price that I was willing to pay and we moved forward with the agreement at that point. I was satisfied with them but the only issue that I had was with the driver. He did not make contact with the actual shop where he was delivering and ran into a little bit of a situation. But Mike handled it perfectly and resolved it. So overall, King of the Road was fair, honest and their customer service, at least, in my experience with Mike, was excellent.
I am sorry about the miscommunication on delivery but I am glad we were able to work everything out to your satisfaction. If you or anyone you know needs car shipping services please give me a call at 1(800) 955-0644 ext 305.
Best,Mike Castro
Reviewed Feb. 7, 2017
Very pleased with the customer service! The driver was great and took good care of my cars. He went out of the way to make sure that they were handled carefully. Very impressed! Frequent updates were provided when necessary. Stress-free experience! Would use them again in the blink of an eye! Christiam ** is the agent I worked with. Super professional! Thank you!
Hi Matt,
I am very pleased to see such a wonderful review of our services. If you or anyone you know would like to ship another car please feel free to call me at 1(800) 955-0644 ext 310.
Best,Christian Mandarino
Reviewed Feb. 7, 2017
I had a car I need to be moved from New York to Florida. I looked online and King of the Road has a good rating. The guy I talked to online was very courteous and helpful. I just gave him details of what I wanted to move and when I wanted to move it. They sent me a quote and it was satisfactory. Then the people who delivered the car were very nice. I was very happy overall with their service and I'd probably use them again. All around, good experience.
Hi Leo!
I am pleased to see your review and that you are so satisfied with our services. If you or anyone you know needs to ship a car feel free to call me at 1(800) 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Feb. 7, 2017
The type of service we get from King of the Road is very professional and they're catering to our needs. They are very competitive in their pricing. Their employees were excellent and anytime I called, they were right there to answer my questions. And if something was wrong, they resolve it very quickly and most of the time, right over the phone while I'm on hold. Their service was over the top and the best I've ever used right now.
Hi Patti,
Thank you for taking the time to give us such a nice review! If you need anything regarding car shipment please feel free to call me at 1(800) 955-0644 ext 305.
Best,
Mike Castro
Reviewed Feb. 6, 2017
I was moving from Texas to Seattle and found good reviews online about King of The Road Transport. The quote they gave me was also reasonable compared to the other quotes I got online. They were very prompt and in case I couldn't reach them, they always gave me a call back. They were very good in updating me about the details, delays and the pickup date change or location, if there was any. I got my car on time and it was a very good experience. I would recommend them for car transport and I'll use them next time in case I would need one.
Hi Jophy,
Its great to hear that you had a wonderful experience shipping your car with us. If you or anyone you know needs to use our services in the future please don't hesitate to give me a call at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Feb. 6, 2017
My daughter moved from Atlanta to Pittsburgh and needed to ship the car. A different company called me but I like talking to King of the Road Transport because their rep was so nice. Getting the quote online was easy and their price range was good. The rep emailed me when I put online to transport my car and he was also nice to change the date for us. The driver also gave me updates on where he is and what time he will reach. Then their rep checked with me after the car was delivered. They did good service and they delivered on the date they promised.
Hi Meena,
Thank you for choosing us to ship your daughters car. If you or anyone you know would like to ship a vehicle please feel free to call me at 1(800) 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Feb. 5, 2017
I purchased a truck and had it shipped home. I talked to someone at King of the Road who seemed to have his act together more than anybody else I've spoken to, and the rate was pretty much right off what he told me. They had a very friendly team, I felt comfortable, and they got me done. They followed up on a daily basis or every other day too, and sent results, which was what I was expecting. They're professional and I'd recommend them.
Hi Douglas,
I am so pleased to read your review! It was a pleasure working with you and if you or anyone you know would like to ship another vehicle please let me know at 1 (800) 955 0644 ext 302.
Best,Bill McNabb
Reviewed Feb. 5, 2017
When we were moving, we called the King of the Road sales rep, then we got our quote via email. We then decided to do the transport with them because their price. Everything was excellent.
Hi Olivier,
I am glad that everything went to your satisfaction. If you or anyone you know would like to ship another vehicle please feel free to contact me at 1(800) 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Feb. 4, 2017
King of the Road Transport told me that I can pay fully in credit card and I didn’t have to come out of pocket with cash. I have an email from the representative asking to confirm this because I didn’t like going to a driver with that much money especially someone who I’ve never met. He responded to my email and said, “Absolutely, not a problem.” At that time I thought that was attractive so I chose them. Their quote was pretty fair and my interactions with their rep were fine in the beginning. Then when it turned out that I wanted to pay by card, he just stopped talking to me completely. He said we had to pay in cash and that’s it. Then the driver was a bit of a mess. They also advertised door-to-door service and that is inaccurate. I had to pick up the car three miles down the road on the side of a highway. I wouldn’t recommend somebody that doesn’t deliver on their promise.
Reviewed Feb. 4, 2017
My granddaughter is living with her husband in Colorado Springs. She liked my 2013 Ford Escape and I decided to give it to her. But she had a rental car that hasn't been back to Colorado Springs, so she couldn't drive mine back and I had to ship it to her. I looked around and had some choices of auto transport companies and the prices of King of the Road Transport were within reach of what the other companies advertised. I just went online and got the quote and the quote that they gave me was within reason. I also got the time my car would take to get there and considering the conditions of the roads, it was okay.
The customer service reps told me what they were going to do and I gave them all the information. I then talked to the driver and everything was fine. Then the driver came up and I made it easy for him by moving the car out to a main area where he could load it. The loading was done very fast and professionally. Everything was all right and worked very smoothly. The car got to where it's going and everything seemed to go on schedule. Overall, the service was excellent and I would recommend them.
Hi Emanuel,
Thank you for posting such a nice review of our services! If you or anyone you know needs to ship another vehicle please feel free to call me at 1(800) 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Feb. 3, 2017
I live in New Jersey, and when I bought a car from a dealer in Chicago, I needed to have it shipped. I called King of the Road Transport and they gave me a quote, and it was fine. But the only concern I had was in order to sell me on the job, they told me that it would be an overnight transport. But I didn't have it for four days. If I knew it was going to be four days, I probably would have gone with someone else. But it ended up really being a non-issue in the end. I like the fact that the drivers do pre- and post-inspections and have the people at the pick-up place and the origin to sign off on it. It's good that there are also pictures that you can see. Bill, the one I was working with, was really good except for the fact that he set that expectation that the transporter didn't meet. Other than that, he was friendly and professional. So I would probably use them again.
Hi Christian,
I am sorry about the confusion over the length of the transport. We are usually very clear that all pickup and delivery times are estimated as these are very large trucks that ship over long distances. However I am glad that everything worked out to your satisfaction and if you ever need to ship another vehicle please feel free to contact me at 1(800) 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Feb. 3, 2017
I was relocating and King of the Road has a good rating in the Better Business Bureau so I used them. We discussed how the vehicle would be picked up and delivered and they provided very good service to me.
Hi Gary,
Thank you for taking the time to review our services! If i can provide any assistance in shipping another vehicle please let me know. My number is 1(800) 955-0644 ext 306.
Sincerely,
Claire Griffiths
Reviewed Feb. 2, 2017
I was shipping my Sedan from Portland to Reno. I checked the reviews online and then I used King of the Road Transport. Their quote was fair compared to the rest. The scheduling person was great and I was even texting him. The driver’s communication was nice enough, however, it was very inconsistent. We’re talking to both the driver and his dispatch. They’d say one thing, then they wouldn’t show up and then they’d say another thing. But we finally got the car. My mom and dad were waiting around all day for it and it came two days later which was real rough. Overall, it was better than it could have been.
Hi Susan,
Thank you for writing a review about your experience. Its unfortunate that your parents had to wait due to poor communication from the carrier. We always try and provide updates, but please keep in mind that these drivers spend many hours on the road driving big pieces of equipment and are not always available. Thank you again for your understanding in this and if you or anyone you know would like to ship a car have them call me at 1800 955-0644 ext 336.
Best,Max Sheppard
Reviewed Feb. 2, 2017
I had my car shipped from Lehigh, FL to East Stroudsburg, PA. The quote was very responsible and the truck company hired, Jana Trucking was fabulous! It did take some time to find a trucker but, I was in no hurry especially not to risk quality of service. They made sure they hired a person with 5 star service with no history of accident, negative review, or damage to transferred goods. I am very happy and the trucker was so kind as was the customer service received from King of the Road. Thank you!!!
Hi Danielle,
Thank you for the wonderful review. We always strive to choose companies that believe in providing the same quality of service as we do. If you or anyone you know would like to ship another car please feel free to contact me at 1 (800) 955-0644 ext 305.
Best,Mike Castro
Reviewed Feb. 1, 2017
I wanted to get my vehicle repaired back in Minnesota with people I knew and trusted who could fix it. So, I went online and started searching for transport companies and King of the Road Transport's rep sounded more honest. Their quote was also fair. It was more than the cheapest quote but they were on time. I went online when I found out what the trucker was and the guy had some insurance issues back in '15 and I let King of the Road know about it. They sent me everything and everything was legit. The trucker guy just had some problems back a few years ago and he worked them out. So far, everybody has been great. Whatever concerns I had, their rep took care of it right away. They were there when they said the trucker was going to be there. They delivered a little hour late but they were delivering in a snowstorm so that’s fine. The truck was there in one piece and no damage. I'd recommend them to anybody.
Hi Clarence,
I am glad that we were able to assist you in getting your car shipped so it could be fixed by people you trust. If we can be of service in the future shipping a vehicle please feel free to call me at 1(800) 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Jan. 27, 2017
We are glad we choose King of the Road when we decided to transport our vehicle cross-country. They were very professional and kept us informed from before the vehicle was picked up until after it was delivered. They wanted to make sure they did everything we were expecting. The price was very reasonable and the driver who picked up the vehicle was very professional. All in all, this was a great experience. If we ever transport another vehicle, we will definitely choose King of the Road.
Thank you David!!
I appreciate you taking the time to write such a nice review about our services. If you or anyone you know needs to ship another vehicle please feel free to contact me at 1 (800) 955-0644 ext .335
Sincerely,Carol Gondra
Reviewed Jan. 27, 2017
When I needed to ship a Toyota Corolla 2000, I went online, read the reviews, and chose King of the Road Transport. I called them and everything was perfect. The guy was so polite. He was a gentleman and I don’t have any complaints. They had to pick up the car on New Year’s Eve and when they’re getting close, I got a call from them to let me know around what time they're going to be around in the house. I was completely satisfied with the service and any time that I contacted them or they contacted me it was great because they explained everything to me.
Thank you for such a nice review Maria!!
It was very nice speaking with you and I am so happy we were able to get everything done so smoothly. If you ever need to ship a car again please feel free to contact me at 1 800 955-0644 ext 306.
Sincerely,
Claire Griffiths
Reviewed Jan. 26, 2017
We moved cross country and due to weather we didn’t feel comfortable towing the second car behind our RV as we drove. I got a lot of reviews searching on ConsumerAffairs and BBB’s website before I picked someone to call and out of those, King of the Road had one of the more reasonable prices so we had them ship our car. The customer service representative was generally good. However, they didn’t note down the phone numbers correctly, but they had the pickup address correct. We were able to get everything resolved and they lived up to every expectation that I had. The car was good and the delivery went fine. Everything was normal. They're very good at keeping me informed and I would recommend them to someone else.
Hi Ann,
Thank you for posting such a nice review of our services. If we can ever assist you or someone you know in shipping a car please dont hesitate to call me at 1 800 955-0644 ext 335.
Sincerely,Carol Gondra
Reviewed Jan. 26, 2017
My uncle who had passed left me a car and I have to ship it. During that time, King of the Road was the cheapest. I spoke to Claire and she was nice. She had an accent but I understood her. King of the Road provided a good service and the car was shipped fast.
Hi Juwan,
I'm glad we were able to work everything out in order to get your uncles car to you. If you or anyone you know needs to ship another vehicle please dont hesitate to call 1 800 955-0644 ext 306
Sincerely,Claire Griffiths
Reviewed Jan. 25, 2017
We had a Mini Cooper that we temporarily stored at my son's house in Tennessee. We moved to San Francisco and wanted to take the vehicle with us, so we needed to get it shipped there. We were looking for a carrier and reached out to quite a few, and then somehow managed to find out about King of the Road Transport. When I reached out to them, I liked the person that I talked to. He seemed sincere and wasn't pushy. Some of the other companies were looking for me to commit right away and there were all sorts of hidden fees, things involved, and warnings online that the price would be up 10%-15% from what they quote. But everything seemed to be much lowered and reviews were pretty good, so King of the Road Transport looked like a solid choice.
I called up, gave them the information, and waited for a number on the phone. Most of the contact was done online. Initially, I was very happy. Everything was good. Somebody called me the week that it was supposed to leave and told me that it was scheduled. We hoped it would be picked up on the Monday morning. They said that the driver would be there to pick it up on the Friday earlier than that before the weekend, which wasn’t ideal for us because we were going back to Tennessee and wanted to use the vehicle for the weekend, but I said it was okay since I knew they had to schedule the trucks.
We made plans to be home on Friday for the pickup, but we didn’t hear anything after that. I began to get concerned on Friday morning when they were going to show up. We contacted them and were told that it wasn’t going to be Friday. It was going to be Saturday instead, which blew our plans for the day. Then when Saturday came around and we called, they said it wasn’t going to be Saturday. It was going to be Sunday. So we wasted a lot of time in the end waiting, and nobody contacted us proactively to say that the estimated date wasn’t going to be met and what the new date was. They said it would be some time on Sunday but they'd give us notice.
The next problem we had was that my son and I went to see a movie and we thought it was safe because we hadn't heard anything. I turned my phone off in the movie theater, and when I came out of the movie theater, there were frantic messages from the truck driver saying, “Where are you? We've come to pick your car up, and we can't get a hold of you.” I got a bit mad at that point.
I called King of the Road and complained. I said that was ridiculous. I was waiting for two days and they said they'd give me notice, then all of a sudden, in the two hours in the last three days that I wasn’t available, I get a call and I'm almost getting yelled at for not being home for them to pick my vehicle up. The driver came around and I let my wife take care of it because I was still pretty mad at that time. It went backwards and forwards a few times, trying to figure out when he could pick it up and everything else. I wasn’t too happy with the driver at that time, but they did pick the car up eventually on the Sunday, and ultimately, it was okay for us. It gave us a few more days to drive it, but it didn’t mean that we wasted time sitting at home, waiting for a driver that was never going to show up.
He then called a couple of times when he was on the way, to let me know the schedule and when he would be arriving. It was a midweek day, Tuesday or Wednesday, and I said that was good. I got some advanced notice. Then he called to say he was only about an hour out. So at that point, I left home and walked down to the meeting point, but didn’t realize that he was coming up on the east side of the San Francisco Bay area and was going to get stuck in traffic on the Bay Bridge. He called me 10 minutes after he was supposed to be at the meeting point and said he was still stuck on the Bay Bridge and would probably be another hour. I had to stand up in the street corner for 45 minutes to an hour. If he told me that was the way he was coming, I would've known that he's not going to make it in an hour because that’s the way I come home from work, and I came home early to avoid that traffic.
Communication was not great in terms of telling me an estimate of the time the driver would be at the pickup point, and it was not the best neighborhood in San Francisco either. But he was a nice guy. He's Russian. His English was not very good, so there was a little bit of a communication problem with him to get things sorted out, but he drove the car off carefully and turned it around for me because it was heading the wrong direction of the truck and was on a one-way street. I pulled off and there were no problems. The car was not damaged and was delivered successfully.
I was frustrated and disappointed with the level of communication on schedule changes and not giving me a reasonable estimate of when to be there for pickup, but ultimately, I was happy with the car being delivered successfully in a reasonable time frame without any damage and any problems. Also, the money was exactly what they said it would be. There were no surprises. I gave them cash, and we were good.
Hi Peter,
First let me start by apologizing for the lack of communication from our company during pickup. However, I feel that some of the facts of this order have been omitted. The pick up of this vehicle was done over Thanksgiving weekend and as such our offices were closed on the day the vehicle was scheduled to be picked up. I understand the frustration that comes with gaps in communication but please keep in mind that we are dealing with very large trucks picking up and delivering multiple vehicles a day. It would also seem to me that the star rating is a little unfair given that Peter was fine and happy with every other part of the transport other than the delay in picking up the vehicle over Thanksgiving weekend. We are always appreciative of constructive criticism however it would seem that these circumstances were out of our control. If Peter or anyone else would like to talk about this or other questions and concerns please feel free to call me at 1 800 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Jan. 24, 2017
I made my reservation with King of the Road Transport over the phone and the person whom I’ve talked to was excellent. I had no problem with the drivers, as well. They were great, very responsive and on time. The quote I was given was very fair, too. I had a great experience and was very satisfied. We'll use them again.
Hey Ronnie!!!
Thanks for writing such a great review!! If you or anyone you know needs to ship another car please feel free to call me at 1800 955-0644 ext 303.
BestJD Mickle
Reviewed Jan. 24, 2017
I was moving and I did a general quote online. King of the Road Transport had a price that was lower than others. Their customer service was good and I had a pretty decent and continuous contact with Alex. He kept me in the loop from day one, would call me and give me updates. I didn't like, though, that I didn't know who was going to transport my car and when it was getting picked it up until the day before. But the driver was friendly and he told me exactly what he was going to do before he did it. He was on-time and was pretty good. There was minimum interaction. The overall experience was straightforward.
Hi Zach!
Thanks for using us to ship your vehicle. If you or anyone else you know needs ot ship a car give us a call at 1 800 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Jan. 23, 2017
King of the Road was the first one that popped up when I searched on Google. I made reservations over the phone and the customer service rep was great. The quote I got was fair as well.
THank you for posting a review about our services! If you or anyone you know would like to ship another car please feel free to call me at 1800 955-0644 ext 336.
Best,
Max Sheppard
Reviewed Jan. 22, 2017
We needed an auto transport company to ship our vehicle to Arizona where my grandniece is going to school and trying to work two jobs. When her car broke down, my wife and I set the car out to her so she'd have transportation back and forth to work and school. When King of the Road Transport responded, everything sounded very well. They were also courteous, prompt and professional. The pricing and scheduling were explained. Our location would be a premier pickup because we're on south of Detroit and would be an easier pickup for the businesses. They loaded the car, got the paperwork signed, and on the way they went. It was delivered on the same day right to the door in Arizona. King of the Road Transport has exceeded all my expectations.
Hi Richard!
Thank you for posting such a wonderful review!! If you ever have the need to ship another vehicle please dont hesitate to call me at 1 800 955-0644 ext 303.
Best,
JD Mickle
Reviewed Jan. 21, 2017
I was moving and King of the Road Transport was one of the cheapest and seemed more honest than the other people that I've talked to and so I went with them. Their online quote calculator was fairly reasonable. The customer service reacted fairly quickly when I called and they answered the questions I had.
Hi Jason!
Thank you for posting a review about our services! If we can assist you in shipping another car in the future please dont hesitate to call us at 1800 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Jan. 20, 2017
My husband got deployed and I had to move to Michigan and our car was in Kansas. I don't have my license yet so, I had to get our vehicle transported. I used the online quote calculator of King of the Road and the quote was one of the cheapest I had gotten, so I was happy with it. I didn't feel like I was pressured to hurry and give answers when I used their online calculator and it was easy. They answered my quote really quickly and they called and gave me a really good deal. They also let me know if anything was changing as the transport was going on. The reps were also nice, helpful and weren't too overbearing. They weren't calling all the time, because that's the problem I've had with a bunch of transporters, they're still calling me. But with King of the Road, it was really easy to talk to them and probably the best service I've gotten. If I have to transport my vehicle again, I'll go with them.
Hi Omni,
Thank you for the wonderful review! If you have the need to ship another car please feel free to call me at 1800 955-0644 ext 335.
Best,
Carol Gondra
Reviewed Jan. 19, 2017
I bought a car out of state and I needed it shipped. King of the Road got back to me quickly and their price is good. They were great in communicating with me and they did exactly they said they would do. The company that shipped the vehicle did great too and the driver was fantastic.
Thanks for the review Scott!! If you or anyone you know needs to ship another vehicle please let me know at 1800 955-0644 ext 335.
SincerelyCarol Gondra
Reviewed Jan. 18, 2017
My vehicle was far away so I needed to ship it. King of the Road Transport gave me the best price and it was a great service. Everything went great from scheduling my transport until now. They were friendly, helpful, responsive and knowledgeable. I was very pleased with the service I got from them.
Hi Thomas!
Im glad we were able to get your vehicle to you!! If you or anyone you know would like to ship a vehicle please give me a call at 1800 955-0644 ext 305
Best,Mike Castro
Reviewed Jan. 18, 2017
I had a military move so I need to ship my vehicle. King of the Road Transport was very professional in terms of how they sound and present their company and their price was a little bit cheaper. There was no hassle and no pressure talking with their rep. Only one of my phone calls were missed because the guy I spoke to was on the line with someone else. But as soon as he was done, he called me right back.
There was a mix up right before the vehicle was shipped. Someone from King of the Road called and told me that my vehicle was going to be picked up right away. I was still at work and the timeline that I gave them wasn't for that day. He immediately put me through to the guy who's supposed to transport the vehicle, and the guy told me that he was waiting on it to get dispatched or released. Right then and there, I called back but the guy I dealt with throughout that time was unavailable. So I spoke to a lady, and she was like, "Oh, I'm sorry. We'll go ahead and clear all that up." She went ahead and coordinated it to where it was going to a better timeline. Everything was fixed quickly and effectively.
Hi William,
I am glad we were able to work out everything to meet your schedule. If you or anyone you know needs to ship a car please have them call me at 1800 955-0644 ext 307.
Best,Erik Roswell
Reviewed Jan. 17, 2017
We purchased a vehicle in Chicago, and we needed shipping for it. We used King of the Road Transport since they had a lot of good reviews. JD took care of business and it was very good. He gave us all the information. One of his other employees followed through also. They came through with everything that they said that they would do. They were easy to talk to and did a good job. I got my vehicle here with no problems. I'm very happy with their service, and if I ever had to use them again, I would.
Hi Marsha!!
I really appreciate you taking the time to write about your experience with us! it was wonderful working with you and if you need another vehicle shipped please feel free to contact me at 1800 955-0644 ext 303.
Best,JD Mickle
Reviewed Jan. 16, 2017
We were delivering a gift, and we used King of the Road Transport since they were the most professional among the other companies we looked at. I did some web research and I mistakenly replied to one of those auto shipper websites, and in doing so, I input my phone number, email, etcetera, and was bombarded with many calls by many companies. Some of them were aggressive. To help me make my decision, I looked at BBB's website. All of the people who were contacting me were getting very poor ratings. I then searched for the top ten companies and King of the Road came up.
I went to their website, which I couldn't navigate on my computer, so I called them instead. They were responsive, took my call, and described the process. They were really good in terms of educating me and said they will get me a quote. In fact, I received quotes from them and four other companies and they seem to be the most reasonable, and I really connected with the gentleman who was there. Everything was smooth sailing. They were able to deliver and met the original window that I had asked for. My experience was efficient, professional and friendly. King of the Road is a really good, responsive, helpful, and consumer-oriented firm. They are great to do business with.
Hi Mary!
Thank you for posting such a nice review about us! If you or anyone you know needs to ship another car please feel free to call me at 1800 955-0644 ext 113.
Best,
Jeremias Thuesen
Reviewed Jan. 15, 2017
I had to ship my vehicle from Massachusetts to Florida because I live in Massachusetts and in Florida as well, and I was in Florida in the winter. I used King of the Road because of their customer service. I had chosen the top three transport companies, and I called all three. All three companies that I looked at had about the same rating and reviews. The initial conversation that I had with the rep of King of the Road was why I chose them, because the other two gentlemen I spoke to who also gave me quotes weren't as accommodating. Although the rep of King of the Road who helped me was new and there were a lot of things he wasn't aware of, he was very upfront about saying, "I'm not sure, but I'll get back to you," and he told me that he was new and still learning. Whenever I asked something, he followed up on it, and said he would find out, get the information, and call me back right away.
I talked a few times on the phone with the customer service reps, and they were very consistent in getting back to me right away. Once I had the quote, they expedited the whole process. I didn't have to be in Florida soon, but when I called and let them know that I was ready to go, they made sure that everything was in place and there wasn't any change in the price from the quote that they gave me initially. Once they told me that there was going to be a pickup, the pickup was on time. They said the transport of my vehicle would probably take a few days, but it was there within 24 hours because the guy drove right through.
Their customer service is very good. King of the Road and the other transport companies are like brokers, and a lot of the reviewers said that once the car was scheduled for transport, they didn't hear from nor couldn't get through to Customer Service. In contrast, at King of the Road, I was informed and had the cell phone numbers of several of the people in Customer Service, so that made a big difference. The gentleman I worked with gave me the name of the actual contact who was in a different department. All in all, the service was effortless and exceeded my expectations.
Hi Kerri!
This is such a wonderful review and I wanted to thank you for being so patient and understanding. It was pleasure working with you and if you ever need to ship another car please feel free to call me at 1800 955-0644 ext 336.
Best,
Max Sheppard
Reviewed Jan. 15, 2017
I was moving my family member from one state to another and needed to ship a vehicle. I went with King of the Road Transport based on the feedback listed online and their accreditation. Obtaining a price range independently without having to provide any personal information was very useful and easy and also part of the decision. The price came up being a little more than what we were quoted, but that was understandable because it was over the holiday and there were schedule complications and shortage of drivers. Also because of the holidays, they had to wait as far as the scheduling. It took a little while, but they called and maintained good communications throughout the process. The service was very professional and customer-friendly and there was an ease with it. It was a very positive experience so I would recommend them to other folks if I needed to.
Hi Erika!
Thank you for being understanding about the scheduling during the holidays! If you or anyone you know needs to ship a car please feel free to call me at 1800 955-0644 ext 335.
Sincerely,Carol Gondra
Reviewed Jan. 14, 2017
I was moving back to Florida, so I needed shipping for my car. I used King of the Road Transport again. Someone recommended them to me and I used them in the past. I used their online calculator and I didn't have to place any private information. It was helpful, very straightforward and the quote I was given worked out. It was a fair price, and in fact, that's one of the reasons I decided to go with them as well.
The driver was very friendly and he explained everything very thoroughly. There was a little confusion with the pickup date, but once everything got established, it was very good. Their rep kept in contact and made sure everything was going smoothly. Even when there was a confusion, he texted and called me. He made sure that if I had any questions, he would try his best to solve any problem that was going on. Thankfully, it worked out and my car got here actually sooner than I expect it to be. It was a great experience. If I had to move or transport my car again, I would definitely choose this company.
Hi Cindy!
Thank you for posting such a great review about our services! If you need to ship another car just give me a call at 1800 955-0644 ext 303!
Best,JD Mickle
Reviewed Jan. 13, 2017
I had bought a car in Oklahoma and I live in Florida so I needed to ship the vehicle. I needed somebody that was bonded and insured. King of the Road said they were and the guy we talked to was nice and he spoke clearly, and in English. I felt comfortable doing business with him. I had lower quotes but the gentleman sounded reasonable. I understood I was gonna give a 100 bucks or 150 bucks and he's going to farm it out and I'm okay with that. I just wanted the car here in one piece and in a timely fashion.
The carrier driver didn't speak English. He gave me the key, there was no paperwork from the car but that wasn't him. I just gave him the cash and he was happy. It was rainy miserable day and he did a good job. They were responsive and they picked the car up and delivered it in a timely fashion so I was a happy customer. The experience was easy, fast and fair priced.
Hi Tony!
Thanks for leaving a detailed review about the shipping process! I really appreciate that you took the time to do so! Please feel free to call me again if you need to ship another car! 1800 955-0644 ext 302.
Best,
Bill McNabb
Reviewed Jan. 12, 2017
I was giving the car away to my parents. I looked online for the reviews and King of the Road had good ones. The one guy I talked to was persistent at calling me back. I then called to schedule the appointment and he walked me through everything that I need. I wish they arrived a bit sooner, but that's okay. It was overall a smooth process.
Hi Anthonia!
Thank you for posting such a nice review! If you or anyone you know needs to ship another vehicle please dont hesitate to call me at 1800 955-0644 ext 336.
BestMax Sheppard
Reviewed Jan. 11, 2017
King of the Road was tied for the lowest cost with another company but it was the communication that made me choose them. I was able to text back and forth with them. That way I could take care of things while I was at work. Everything went very smooth with the guy I initially spoke with. He was very helpful, and always had an answer. King of the Road has been very easy to work with and are highly recommended and I'd definitely use them again.
Hi Chad!
Thanks for the recommendation! I always appreciate when people take the time to write about their experience!! If you need assistance with another vehicle please feel free to call me at 1800 955-0644 ext 302.
Best,Bill McNabb
Reviewed Jan. 11, 2017
I was very anxious about getting my car shipped because I tried to get it done through other companies but Claire from King of the Road was amazing. She explained everything thoroughly, gave me a good price quote, and it all lined smooth. She was able to give me all the information that I needed right upfront to make me feel okay. They called me and said that the car had been dispatched and they asked if they could get the car picked up on Monday instead of Sunday. I told them that was fine. They called me Monday morning and said they were 30 minutes out so I met them and they picked it up. While I was waiting on it to get delivered, I got a phone call for the update and then the date of delivery which was also within the guaranteed time. They called me and let me know they were two hours out, and we paid. I was completely satisfied with the service.
What a wonderful review! Thank you Shamica!! if you or anyone you know would like to ship a car please dont hesitate to call me at 1800 955-0644 ext 306.
Sincerely,Claire Griffiths
Reviewed Jan. 10, 2017
I was shipping my old Volkswagen from Memphis to Fort Myers, Florida. After I read some reviews on the Better Business Bureau and etcetera, I called King of the Road Transport. I talked to two different people and they were great, informative, and contacted me right all the time. Then they had somebody on its way the next day. It was a good experience. They're fast, reliable and have a smooth transaction.
Hi Eric!
Thanks for choosing us to ship your 71 Beetle! If you need to shipping something in the future please dont hesitate to call me at 1800 955-0644 ext 302.
BestBill McNabb
Reviewed Jan. 10, 2017
I'm in the military and I needed my vehicle shipped from home to my base. I used King of the Road Transport, whom I have heard from one of my family members, to transport my vehicle. The quote I was given was good and less than I expected. It also feels a little more secure and easier obtaining a price range independently. The customer service representatives were nice, respectable and helpful, as well. Their response was good and they let me in on everything going on. It was quick, easy and reliable with King of the Road.
Hi Trent!
Thank you for the wonderful review! Let me know if you or any other family members need a car shipped! We also offer military discounts so let your buds on base know! You can call me at 1800 955-0644 ext 306.
Best,Claire Griffiths
Reviewed Jan. 9, 2017
I was moving from Florida to California and got King of the Road to transport my car. I checked a few other places and their price was better. The customer service reps were wonderful. The car got here a lot sooner than I expected. They told me that it would get here in one week, but it got here a few days earlier, and that was really good. The guy who came to deliver my car also called ahead of time and called again when he was just a few couple of hours out.
The only thing is I had to pay more than the initial quote because of the stuff that I had put in my car. They had told me before that I could put up to 100 pounds in my car, but when the guy came to pick it up, he said that I could only put in up to 50 pounds. The original guy that came couldn't take the car because it had too much stuff in it, but he called someone else and asked if they would take it. The next carrier agreed to ship my car, but I had to pay an extra $200. Apart from that, however, everything worked out well and it was a good experience. On the whole, they were good, reliable, and very professional.
Hi Lourel,
I am glad we were able to schedule your transport to your satisfaction. Federal law requires all vehicles be empty of personal items while being transported. However, most carriers will allow up to 100lbs of items in the trunk. It is up to each driver to decide for themselves what they are willing to take. Feel free to call us to talk about it at 1800 955-0644 ext 337.
Thanks,Marc Turbiner
Reviewed Jan. 8, 2017
King of the Road Transport has great services. They were also the cheapest when I was going from California to Tennessee because my daughter and I moved back home for a little while. Everybody else wanted 1,400 and King of the Road Transport wanted less than that. Their reps were good and kept me up to date. They would tell me about what time they're supposed to get here. And the driver even called me a few times telling me where they were. They got my car to me two days before the expected date.
Hi Ashley,
Thank you for the review about transporting your car to Tennessee! If you or anyone you know is looking to ship a vehicle please dont hesitate to call me at 1800 955-0644 ext. 335.
Sincerely,Carol Gondra
Reviewed Jan. 7, 2017
We're moving a vehicle so I called King of the Road and got a quote from them. I also got a couple of other quotes to compare. I did the reviews on all of them and King of the Road had good ones and so I used them. It was a great experience.
Hi Shirley!!
Thank you for taking the time to post such a nice review about your experience! PLease feel free to contact me if you need to ship another vehicle at 1800 955-0644 ext 307.
Thanks again,Erik Roswell
Reviewed Jan. 6, 2017
Seamless experience. My car was picked up from my home in Texas and appeared at the port in Guam. All was clearly explained and I knew what to do, where to go and what to bring with me. Great communication. Well done.
Hi Bradley!
Thanks for choosing King of the Road to transport your car to Guam!!! If you or anyone you know needs to ship another car please feel free to call me at 1800 955-0644 ext 306.
Best,
Claire Griffiths
Reviewed Jan. 6, 2017
I was sending a vehicle to Arlington, Virginia because my son is in the military and needed some transportation. I went over a few of the reviews of past customers and that's how I based my decision of hiring King of the Road Transport. My interaction with the rep was very short and to the point. He had no complicated words and was black and white on what's gonna happen. The rep got in touch with the driver, too, and told me the earliest the driver had was Saturday. However, a few hours later, the rep called me back and said the driver could be there Friday and asked if that would work for me. My son picked the vehicle up and it was smooth service.
I've used transport service before and they leave the dollar part open so they can maneuver whatever they need to with the numbers. But with King of the Road Transport, they just gave me the price and it was exactly as it was. That's hard to find. Now, everybody has a con game going and it was refreshing to find somebody that did what they said they were gonna do. My son would be done with the military and we're debating on whether he's gonna drive home or we're just gonna ship the car so, we'll probably be using King of the Road Transport again.
Hi Kenneth,
Awesome! Its always great to hear about a wonderful transport experience. When your son is heading home give me a call at 1800 955-0644 ext 302 to talk about the transport and to get a returning customer discount.
Best,
Bill McNabb
Reviewed Jan. 6, 2017
King of the Road's customer service made me choose them. I don't have access all the time to phone numbers to call in, but I was getting constant feedback through phone calls and emails. Their price was competitive, too. I was told that the driver would call me two hours before he would arrive because I was at work. I was an hour away from the pick up point, but the driver called me 20 minutes before arrival, so I had to rush. The driver was a little annoyed of the timing. He said, "You're not gonna make it in 20 minutes?" to which I replied "No, 'cause I was told that you will call me in two hours." There was also a bit of a language barrier 'cause he was not American. That will be my only concern, but other than that, the car came in good shape and condition and everything was in order.
Hi Alejandro!
Thank you for letting us know about your experience shipping your car with us! If you or anyone you know needs to ship a car please feel free to call us at 1800 955-0644 ext 335.
SincerelyCarol Gondra
Reviewed Jan. 5, 2017
We moved to Houston for business for one year. I called King of the Road and we're very happy with the quote they gave us. The rep that I talked to was very kind, professional and stayed in touch with us when I had questions or needed anything. He did a great job. King of the Road had been on-time, efficient, and we would use them again.
Hi Nova,
We are always happy to help with a move! Please dont hesitate to call me at 1800 955-0644 ext 337 when you move back.
Thanks,
Marc Turbiner
Reviewed Jan. 1, 2017
I had to move from one state to another. King of the Road had really good reviews online and when I spoke to their salesperson, he seemed genuine and was very reassuring which made me feel comfortable to try and go with the company. Whenever I called the driver, he answered. I asked him when he can say that he would be in my area for the pick-up and he gave me a date. And, he brought my car to me. He called me two hours before coming and had made sure that I was at home. Then, he called and let me know that he was outside. So I came outside, he unloaded my truck for me and that was it. He was very polite and nice.
I was hesitant when I was going to have to go through shipping my car again. I had shipped my car with another company before. They quoted me a price, I agreed but when my car arrived, they switched the price on me and wouldn't drop my car until I gave them the exact more money. But I was really happy that King of the Road stuck to their word. They didn’t change the price from the online quote. Everything was legit.
Hi Jennifer!
It was wonderful working with you! I always do my best to educate my customers and I am glad that you spent the time to do your research before making your decision. Its important in this industry to research companies to make sure they are reputable and honest. Thank you for choosing me to arrange for your transport and if you ever need to ship a vehicle in the future please dont hesitate to give me a call at 1800 955 0644 ext 307.
Best,
Erik Roswell
Reviewed Dec. 31, 2016
I had to ship a vehicle for a permanent move and got quotes from several companies but decided on King of the Road Transport as they had good prices. Their reps told me everything I needed to do as well as everything they said they were going to do. Everything worked like clockwork with their transport organizer too.
Hi Barry!
Thanks for choosing us to get your Mercedes from California to Ohio! If you or anyone you know is moving and needs a vehicle shipped please feel free to call me at 1 800-955-0644 ext 335.
Sincerely,
Carol Gondra
Reviewed Dec. 29, 2016
Great service from King of the Road Transport. I need a car shipped from Los Angeles, California to Cincinnati. I went online to do the quote calculator and then I called them. I’ve enjoyed every minute with them. I had no problems, the rep was very good and thorough. The driver provided great service too. I spoke to him just before the car was delivered, we made a time, and he made it on time. I had recommend their service to my friends.
Hi Joe!
Thanks for recommending us to your friends! I always work hard to provide my customers with great service so that they feel secure in using my company again. If you or anyone you know needs transport services please feel free to call me at 1 800-955-0644 ext 335.
Sincerely,Carol Gondra
Reviewed Dec. 28, 2016
I had to get somebody to ship my bike. I had mine sitting in a place where they bid on them. It sat on there for a few weeks and the only thing I got were brokers trying to get more money out of me. Nobody actually bid on the ship. Then I’ve asked a few companies for prices on the internet and King of the Road Transport had the best price. They found somebody to pick my bike fairly fast.
The people themselves were fine, it’s just that the carrier driver didn't have a lot of experience. He had it loaded broadside on a flatbed trailer and the bike was exposed to everything. He didn’t do any pre-trip inspection so I wouldn’t have been able to see any of the stuff that happened to the bike except for previous photos that I had from the dealer I bought it from. When I got it there was some stuff on it, but I couldn’t do anything without a pre-trip inspection. I know I said I didn’t want an open transport, and that’s what I got. Because the way they had it loaded, they had to physically pick the rear end of the motorcycle up to get it moved over to where they could get it off the trailer. But the bike weighs 780 pounds and they could barely lift it.
Also, the guy got lost. He ended up going a little further south to do another delivery before he came here and he waited for mine for the last. I had to pull up where he was on the map on the internet and give him directions to here. He made it around 1:00 in the morning. I drove a truck for 10 years and I know what they ran into. That’s the difference between a broker and a driver. But as far as getting it scheduled for pick up and everything, I didn’t have to wait forever. All in all, it got here.
Hi Mike,
I am sorry to hear about your experience with the transport of your motorcycle. We always aim to provide an excellent experience in all aspects of the transport. Because of instances like this we have reviewed our policy and always quote motorcycles enclosed now. If you ever need to arrange a transport in the future please let us know and we will provide you with a discount due to your experience. I can be reached at 1 800 955 0644 ext 335.
Best,
Carol Gondra
Reviewed Dec. 24, 2016
Car from Memphis to Florida - like others, after researching and getting prices from other transport companies, I went with King of the Road. I did so, mainly because of the reviews and their participation with BBB and their competitive pricing. I was not disappointed, it was a flawless transaction, with good communication and a quality transport company delivering my car. Highly recommend.
Side note! I have read in other reviews and it almost happened to me. The size of the trailer hauling your vehicle may be too large or too long, to safely travel down your residential street. They also may not be able to find a large enough space to turn their trailer around. Therefore, upon their arrival, you may be informed that your vehicle is a few miles away waiting for you. If your vehicle is not running, you then have another step in getting it towed home. If it does run, then just go out and meet them, pay them and drive your vehicle home. Remember this and prepare if necessary, it's understandable but often overlooked by everyone.
Hi Eric,
Thanks for leaving such a great review. Its always nice to see someone understand some of the difficulties that face drivers with 40' to 50' trailers. If you or anyone you know needs a vehicle shipped in the future please feel free to call me at 1 800-955-0644 ext 302.
Best,
Bill Mcnabb
Reviewed Dec. 23, 2016
My vehicle broke down and I’m shipping it to my stepfather’s mechanic shop to restore it. King of the Road has really good reviews, better than many of the other companies I looked at, and they also had a Better Business Bureau accreditation. Chris, who I spoke to when I called them, was extremely helpful and has really helped me out and got me a good deal, better than most of the other quotes I’ve seen. The quote was a little more than some companies that had very bad reviews and were not accredited through the Better Business Bureau. It was even a lot less than other reputable companies that did have good reviews and accreditation. Chris also gave me an approximate timeframe and then called me back later in the day saying that he actually had somebody available to pick up the car immediately, if I was interested. I went ahead and told him "Yeah," after I had looked around a little more.
Between calling Chris and delivery of the car, altogether was probably under 48 hours. They were very good and I would definitely recommend them. I was a little hesitant after reading a lot of reviews about auto transport companies because the process is very strange. I hire a broker who then contacts transporters. It’s not a straightforward process. But they did a great job. The carrier who took the car was a really nice guy and he came to my personal home, picked it up, delivered it to my stepdad’s business in under two days. So, it was a great experience and I was glad I went with them.
Hi Matthew,
It was a pleasure to get your car picked up so quickly! We understand that the process can seem complicated and try our best to explain exactly how it works so there is no confusion. I am glad that we were able to help you out in such a timely fashion. If you or anyone you know needs to ship a car in the future please dont hesitate to call me at 1800 955-0644 ext 310.
Best,Christian Mandarino
Reviewed Dec. 22, 2016
I was moving from state to state and I've tried King of the Road prior to moving and they tried every bit to get me off the ground. However, they weren’t able to because of circumstances with the holidays and all other stuff. But the lady tried and tried, so I gave them a shot, and they were able to get it accommodated this time. I called them direct and spoke to a rep who was the same lady I had dealt with prior. She was wonderful, and I had no issues. The carrier driver was also accommodating and told me how it’s gonna go down. He reassured me that my vehicle’s gonna get at where I'm moving at a certain date, which it was.
Hi Richard!!
I'm so glad we were able to work together to find someone who could meet your schedule! It was a pleasure working with you and if you need another vehicle shipped in the future don't hesitate to call me at 1800 955-0644 ext 112.
Best,Mary English
Reviewed Dec. 18, 2016
I got a quicker call back from King of the Road compared to other transport companies. They were also very friendly and more personable. In the summer months, the quote they gave me was about the same to others, but they were better priced during the time of my move. And when the transport days had changed, they kept me updated. I was worried in the beginning, but with the way things turned out and after meeting the driver that picked up the car, I felt very secure and happy about sending it. Everything was handled professionally.
Hi Maria!
Thank you for giving us the chance to get your Accord out to you in Florida! If you or anyone you know would like to ship a vehicle please feel free to give me a call at 1800 955-0644 ext 307.
Best,
Erik Roswell
Reviewed Dec. 16, 2016
I bought a vehicle from Connecticut but I had no way of getting it, so I shopped around for somebody to ship it. I went through a bunch of companies and was harassed by a lot more. But I decided to put a call into King of the Road and spoke to a lady who was extremely informative, explained how the process worked, was very reticent to criticize anybody else. There was no back-biting comments or nasty inferences about one company or on others. The focus was to educate me as a customer so that I would understand what was going on. After having dealt with all the other people who were harassing me, I felt very comfortable with her. The price was not the most expensive and not the cheapest but it was in range and sounded fair so I went ahead with her. I still got harassing calls from other vendors and they were aggressively intimidating. They were mad at me and badmouthing King of the Road but I told them I made my decision.
The King of the Road made arrangements with the dealer and the driver showed up when he was supposed to at the dealership. I received a couple of interim calls from the time that I made a contract with them to the fact that they had made contact with the dealership that the driver was on his way. There were two or three calls in between those 10 days that I was expecting the car. I was informed of where they were and I appreciate that. The vehicle was supposed to be delivered in 20 days, but it showed up two days early. The vehicle was in good shape and everything was wonderful.
Hi Richard!
It is always wonderful to see a satisfied customer. The service you received is what we strive for on every shipment. If you or anyone you know ever has the need to ship a car please give me a call at 1 800 955-0644 ext.112
Best,
Mary English
Reviewed Dec. 11, 2016
I needed to get my car from one place to the other and King of the Road was more persistent in trying to get ahold of me. Their reviews that I read online were good as well. Somebody from their office contacted me and gave me a price then everything was explained to me well. Everything went smoothly.
Hi Cody,
Thank you for taking the time to post a review of our services! If you or anyone you know needs to transport another vehicle, running or not, let me know at 1800 955-0644 ext. 305.
Best,Mike Castro
Reviewed Dec. 10, 2016
I was moving out of state and needed to ship my vehicle and my friend recommended King of The Road Transport. I got a quote online and they were cheaper. It's a $300 difference compared to other quotes that I got. Getting my transport set up went well and the transport organizer followed up with me. My car was in good condition when it got here. I'll recommend them.
Hi Dhel!
Thanks for choosing us to ship your wrangler from Alaska to California! If you know of anyone else looking to get a car down from Alaska please don't hesitate to call me at 1800 955-0644 ext 335.
Sincerely,Carol Gondra
Reviewed Dec. 8, 2016
I couldn't go and bring the car myself so I decided to talk to King of the Road Transport to bring it for me. I was looking for a cheaper price and they gave me a price that fit my budget. They are very good people to use for shipping a car. There's no hassle and they ship the car on time. When they say today, then it's today. I can recommend the company to anybody.
Thank you Abel!!
It was a pleasure working with you to get your truck up to Pennsylvania! If you or anyone you know needs the same great service in shipping their car please give me a call at1800 955 0644 ext 335
Best,
Carol Gondra
Reviewed Dec. 7, 2016
I needed the Razor transported to Texas from California. King of the Road Transport's price beat everybody else's. Their rep called me once telling me that he found somebody to bring the shipment over and then he called me again just to confirm. Then the next couple of days, the car was here. I had called them multiple times and they called me throughout the trip so that was nice. They were on time and they did a great job so I appreciate it.
Hi Sam!
Im glad we were able to get your Razor to you in Texas! As our heavy hauler specialist I always look to get customers the best price while getting their vehicle moved in a timely manner! If you or anyone you know needs help moving a vehicle in the future please don't hesitate to call me at 1800 955-0644 ext 332.
Best,Max Badessich
Reviewed Dec. 6, 2016
I bought a car in Phoenix and had to have it shipped to Portland, Oregon. I liked the salesman, David, from King of the Road Transport. He walked me through the whole process and didn't leave a leaf unturned before I even said okay. He wasn't any cheaper. He gave me the confidence that I was looking for that they would ship this expensive car safely for me. The highest quotation I got was $875 from other companies and the lowest I got was $650. Dave was right in the $700 range. He told me that the car will ship on Monday but it didn't ship until a couple of days after that which was no big deal because I wasn't in any real big hurry for it. In the end, it came on Thanksgiving Day which was okay because then I had help from relatives to go get it. I didn't want it delivered to the house because there's nowhere for a semi to come in here.
The driver called me to let me know that it had been picked up and that it was on its way. I got updates on the way and then the driver called and was giving me updates and trying to clarify exactly where I wanted it and when I will meet him. He was very accurate on his timing and very friendly. The driver was a really nice guy. He came earlier than he said he was going to but I told him I can't be there because it's a three hour drive for me. Two hour drive to where he was bringing the car. He told me not to worry and he'll just take a nap. Then we already had the car unloaded and warmed up and said we're ready to go. I would recommend them and use them again if the need ever came up.
Thank you for the excellent review Terry!
Our commitment to provide transparency and educate our customers on how the industry works allows for hassle free transportation like what you experienced. If you or anyone you know is looking to move a vehicle please feel free to call me at 1800 955-0644 ext 1.
Best,
Jeremias Thuesen
Reviewed Nov. 30, 2016
I moved from California to Texas and needed to ship my vehicle. King of the Road looked professional when I Googled them. They were the second people that I had the opportunity to talk to, but the first one fluctuated in price. So when I got a quote from King of the Road online, I called them to validate and verify. Then I confirmed and locked it in. Their customer service on the other end was right on the money. Their rep was professional and accommodating. The driver was professional as well when he picked up. It arrived on time and in perfectly good condition.
Hi Sean,
Your review was very kind! It's nice to hear you are so pleased with our service. If you or anyone else you know needs to ship a car please don't hesitate to call me at 1(800) 955-0644 ext. 335
Sincerely,
Carol Gondra
Reviewed Nov. 24, 2016
I was coming back to Florida and needed to ship my car. I went through the internet and saw that King of the Road Transport had good ratings. So I gave them a try. Their staff was very polite, friendly and helpful. They gave me a price right away. Then they came earlier than they thought they would. So they were good.
Hi Mike,
Thanks for posting a review for us!! I am so glad you gave us the opportunity to ship your car to Florida and that everything went to your satisfaction. If you or anyone you know needs to ship a car in the future just give me a call at 1 (800) 955-0644 ext 335.
Sincerely,
Carol Gondra
Reviewed Nov. 23, 2016
I had used King of the Road Transport last March 2016 to transport my mom's car when I was moving and had a good experience. So, I went with them again when I transferred my car to my sister. I was in Tasmania and she was in Texas. I had good interaction with their customer service agent.
Hi Ruby,
Transporting a car while being overseas can be tough and I am so pleased that everything went smoothly. If you or another family member needs to ship a car please don't hesitate to contact me at 1(800) 955-0644 ext 335.
Sincerely,Carol Gondra
Reviewed Nov. 15, 2016
I use King of the Road Transport for our oil company to move vehicles to and from the CEO. They've been super good and I've never had any problems. They seemed to ship the vehicles on time without damage and their rates don't change or fluctuate. It's pretty much what they quote me.
Thanks for writing such a nice review Bill!!
We always strive to provide you with the best rates we can while still getting your vehicle shipped within your schedule. Its always a pleasure working with you and your company. Should you require our services again we will happily provide you with the same excellent service. Please feel free to call me if you or anyone you know needs a vehicle shipped. I can be reached at 1(800) 955-0644 ext.112
Best,
Mary English
Reviewed Nov. 13, 2016
I bought a vehicle and needed it brought to me. I used King of the Road to transport my vehicle because they're cheaper than the other company I've tried. I had great interaction with their reps. They were friendly and knowledgeable.
Hi Vidal!
Thanks for choosing us to ship your vehicles to you after you purchased them! If you or anyone you know purchases a vehicle and needs it shipped please do not hesitate to call me at 1 (800) 955-0644 ext112.
Thank you for the wonderful review.
Best,
Mary English
Reviewed Nov. 7, 2016
I shipped my car to a repair shop through King of the Road because I worked with them before. The quote they gave me was within our budget. The reps got back with me promptly and worked very well with my schedule. I was happy with the service and I would recommend them.
Hi Leslie!
I am so glad we were able to assist you in getting your BMW fixed!! We really appreciate you taking the time to write such a nice review and look forward to providing you with the same stellar service in the future!! Please do not hesitate to call if you or someone you know needs a car shipped. I can be reached at 1(800) 955-0644 ext. 112
Best,
Mary English
Reviewed Nov. 6, 2016
My girlfriend used them to move across country so I did the same. The customer service reps were very helpful. The driver was really cool, very friendly, and professional. I got my car in one piece without a scratch on it so it was all good.
Hi Eric,
Thanks for posting a review!! We always appreciate returning customers and would be more than happy to help you again in the future should the need arise. Please dont hesitate to call me at 1(800) 955-0644 ext 337.
Best,
Marc Turbiner
Reviewed Nov. 5, 2016
I did some online research, and King of the Road Transport had good reviews and ratings, so I went with them. Their free online quotes was comparable to other quotes I received. I had some that were a little bit less and some that were a little bit more. The customer service was extremely positive. I did most of the transaction through email, and they were very quick in getting back to me and following up with me. Everything went smoothly. They had very good communication, including the driver who was driving the car between the states, and the car arrived ahead of schedule, which was very nice. They kept us informed, and I had a really good experience with them, overall.
Dear Judi,
I appreciate the detailed review you gave us! It was a pleasure scheduling the transport of your sons car and I am extremely glad everything worked out to your satisfaction! If you or anyone you know needs a car transport in the future please feel free to give me a call at 1 (800) 955-0644 ext 335.
Best,
Carol Gondra
Reviewed Nov. 4, 2016
I was going to be working in a different city and my talks with the customer service reps at King of the Road Transport were fine. They were responsive and knowledgeable. I'm happy with my experience.
Hi Kenneth,
Thanks for choosing us to get your Jeep out east to your new job. If you or anyone you know needs to transport a vehicle please do not hesitate to call me at 1(800) 955-0644 ext. 335
Best,
Carol Gondra
Reviewed Nov. 3, 2016
I was moving to the West coast from the East coast, and used King of the Road Transport for my move because I felt good about them. They gave me the quote over the phone, and the price was reasonable. I had to go back to the source person to begin with because the guy who was supposed to come out didn't show up. So, it took a little bit of back and forth with the customer service reps to get the matter straightened out, but they took care of it. Nobody but the guy's family could find him. We got his family out, and Momma got him going. Once we got the move going, however, everything went well. It was a good experience.
Hi June,
Moving almost 3,000 miles across the country is tough and I'm glad we were able to make your vehicle transport a good experience. If you or anyone you know needs to ship a car please call me at 1(800) 955-0644 ext 335.
Best,
Carol Gondra
Reviewed Nov. 2, 2016
I was living in Hawaii and moving to Boise, Idaho, and I could have arranged it myself through Matson but the perks of the leg length from Seattle to Boise would have been easier to have a carrier. I got bids from probably about five different carriers and King of the Road had the best cost. The person I worked with was very easy to work with and the scheduling worked very well. The only issue I had with them is once I scheduled it, she said her assistant would contact me but they never did. One week before the shipping date, I knew what I’d have to do but I never heard back from them. Finally, I checked with her and with three days before it was scheduled to go, finally the assistant contacted me, I got it paid and everything worked okay. If I hadn’t contacted them, I don’t know if they would have contacted me or if my car would have actually be shipped.
The assistant said they've made arrangements with Matson who was supposed to send me an email but didn't and he never followed up to see if Matson did. But otherwise, everything worked great once we got that settled. However, I would caution people to make sure that they kept up with the communications with them. They need to follow up better and could use more communication.
Dear Barbara,
Thank you for spending the time to write a review about our service. I would like to especially thank you for the constructive criticism about our communication. At King of the Road we hold ourselves to the highest standards and always strive to keep our customers informed and up to date. Should you ever need to ship a vehicle again please do not hesitate to give us a call and this time our 5 star customer service team won't miss a beat!
Thanks again,
Jeremias Thuesen
King of the Road Transport Company Information
- Company Name:
- King of the Road Transport
- Address:
- PO Box 938802
- City:
- Margate
- State/Province:
- FL
- Postal Code:
- 33093
- Country:
- United States
- Website:
- www.kingoftheroadtransport.com
