King of the Road Transport Reviews
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About King of the Road Transport
Whether you are moving permanently or find yourself in an unexpected extended stay situation, King of the Road Transport can help get you mobile again.
- Ships internationally
- Door-to-door shipping option
- Classic car options
- Multiple discounts available
- Extra fees for modified or inoperable vehicles
King of the Road Transport Reviews
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Reviewed Dec. 13, 2018
I was moving and was shipping my vehicle from Ventura town, California to Kansas City. I asked several people and somebody recommended King of the Road to me. I called them and the price was right. What I was quoted and what it ended up paying was the same. The transport organizer was very nice and very cordial. I had to call her back about some questions and the first time I called, she wasn't in. I left a message and she returned the call promptly. The experience was great. When my vehicle arrived, everything was fine and in order. The vendor that they've used to move my vehicle was very nice, very cordial and very communicative. It was a good experience as well. I would definitely recommend King of the Road to somebody else.
Reviewed Dec. 12, 2018
My experience with King of the Road was very positive. I was getting my car to my daughter who lives in California. I looked up a number of reviews on a few different transport companies and when I asked for a quote, the email that King of the Road sent me was straightforward. It seemed like it was gonna be easy to book with them and they didn’t send me 25 emails trying to get me to book with them. They were easy to schedule and book with, and they kept in communication with me the entire time. The driver was great. I live in an apartment complex and he met me in a Walmart parking lot next to my complex. And then, he drove me back to my apartment and everything went very smoothly.
Their reps were very polite and friendly. I have a job where I can't have my cellphone with me in my office so they were really flexible about calling my desk phone and emailing me. We were trying to set up the time and they were really good about giving me a ballpark of when the driver was gonna arrive. They kept in touch with me and emailed me at work as to how far out the driver was. In the end, I paid exactly what the quote was and the vehicle was in the exact same condition it was in when it left.
Reviewed Dec. 11, 2018
I was very nervous about shipping my vehicle from Hawaii to Arkansas because I have never done this before. Marc contacted me and gave me all the information I needed to make a decision to go with King of the Road. He was available to answer my questions everytime I emailed or called. Also, Alex in customer service was wonderful! I was kept informed of my vehicles movements from the day it was dropped off at the port in Oahu until it reached my home. The car arrived on time and in great condition. I will definitely be using and recommending this company if the need arises in the future. Thanks again for a job well done!
Reviewed Dec. 11, 2018
I got relocated for a new job and I needed to ship my vehicle. Jessica, the person I interacted with at King of the Road, was good. I liked how she explained and the way she said things straight. Yohan, the driver, was super good too. Both of them were super amazing. They took care of me. I had offers from five companies that had about the same rate but Jessica got me a good rate, which was at par with the others. The vehicle was the same when it arrived and they had delivered it exactly at the time I wanted. So far, it has been working good. I would definitely recommend King of the Road.
Reviewed Dec. 10, 2018
I live in New York and my vehicle was in Texas. I looked at a couple of companies to ship it and King of the Road Transport seemed to be the most efficient as far as what I was trying to do, time-wise. As soon as I contacted them, they sent me a quote via email. The quote was reasonable and the next day, the vehicle was picked up. The rep gave me all the information I needed. I had steady contact with the drivers as far as once the vehicle was picked up, en route, and then on the delivery itself. It took five days for the vehicle to get here and the timing was perfect. Everything worked out great and I would recommend them. They were completely trustworthy and very reliable.
Reviewed Dec. 9, 2018
I have a car that I moved every summer and winter and I’ve used King of the Road several times to broker me a deal. I was extremely happy with Spade Transportation. They did a fine job and they were communicative. Once I had the driver and the information with them, everything was great. However, the King of the Road part of it was a little less than optimal. The manager was very competent but the agent who was handling me was scrambled. The woman would not call nor email me back, and I would have to call and get the supervisor who would take care of everything. I was not happy with them because I was trying to get a deal done and the woman was not professional. It would be better if you got a different person to help you.
Reviewed Dec. 5, 2018
I bought a vehicle from a dealer in Houston and I stayed in Midland so, I needed someone to ship it over to me. My friend is into the car business and he’s been using King of the Road Transport for a while. He told me they are reliable, so he introduced me to them and they were good. I got the quote by phone and the rep was nice, respectful and patient. She did very well. She answered all of my questions and when we had problems, she was able to resolve them. The driver was supposed to deliver it on a Monday, but it came on Sunday. I was surprised and I was happy with it. King of the Road was great and I would refer friends.
Reviewed Dec. 4, 2018
I was relocating my father to San Diego and I was recommended King of the Road Transport by my cousins who used them several times. I called for a quote and I had an excellent interaction with the reps. They were very accommodating and constantly checked with me every week to make sure that we were still on track for the transport. I got my car in a week. The driver drove it right into my driveway. He was perfect. It was a great experience with King of the Road. They were competitively-priced and provided excellent service. I would use them again and I would recommend them.
Reviewed Dec. 3, 2018
King of the Road told me a better price and the representative whom I worked with there was knowledgeable and provided more information. I decided to go through them when I was moving to a different place and got a good quote. I recommend this company.
Reviewed Dec. 2, 2018
My vehicle broke down in Spokane, Washington as it had caught fire. I had to have it shipped once it was fixed. I used the quote calculator of King of the Road and it said that someone would get in touch with me, so I waited for their call. I was fine with the price that they gave seeing as far as they had to come. Also, the agents whom I worked with handled business well. They were kind and they knew what they were talking about. I'd use this company's services again.
Reviewed Dec. 1, 2018
I relocated from New York to South Carolina. I explored four transport companies and contacted three of them. Then I decided on King of the Road because of their price. It was great dealing with King of the Road's customer service. The individuals were pleasant and informative. They pretty much kept me informed and up-to-date of the progress as far as relocation of the vehicle down here. The pickup and delivery of the vehicle also went smoothly. When it came time for delivery, the driver contacted me. He told me when he'd be at the point for delivery and he was a little bit early.
Reviewed Nov. 30, 2018
We were moving from Connecticut to Indiana. King of the Road happened to pop up online and we decided to go with them. Our experience with them went very well and the quote they gave us was the same as the amount we paid. It was a good price. We dealt with Mark and he kept us up-to-date about everything. He got us in touch with the driver and the driver called us a couple of times. The delivery took two days and the driver was right on schedule. He was also very friendly and very polite. He got the car out here on time and it worked out better than the rest of my transportation. So, everything was good.
Reviewed Nov. 30, 2018
Originally I was going to go with another company until King of the Road got a hold of me. They researched the other company and let me know that their BBB rating was much lower than theirs. On BBB King of the Road is A+. The driver they set to pick up my vehicle was professional and kept in contact all the way to the destination. He put air in my tires and my car got there really fast. Couldn't be happier with King of the Road and driver Gail.
Reviewed Nov. 28, 2018
I purchased a new vehicle and was transferring it from Vermont to Missouri. King of the Road had a very good rating and they seemed very reliable after talking to them. They were very upfront and expedient with getting the job done. Their transport organizer was very informative as to how the procedure works and we had a very good interaction. The initial quote they gave was a very legitimate one and it did not change. The driver was very professional and provided excellent service. It took 4 days to transport the vehicle. He kept us informed of when he was coming, where he was and when he dropped the vehicle off. King of the Road is very honest with new customers. They actually tell you what's going on so you can understand the procedure.
Reviewed Nov. 27, 2018
Our daughter was moving from Hawaii to Austin and we set up a transport for her. I Googled transport and King of the Road had good reviews but I had a good feeling once I actually talked to the customer service person. They weren’t hounding me and calling back and they were very friendly. Their reps answered all my questions and gave us a quote. Also, any time I had a question, I could call and they even knew my name when they answered the phone. They tried to help explain to me what port it would be going out of and they went through the transport from Hawaii to LA with me online with maps. They ship only on certain days and if our daughter had waited a couple of days, it would have put it back for a whole another week just because of the timeline that matched. They helped me understand that.
My daughter works downtown in Austin. It's a very busy street and the driver put her car in the middle of that street with her hazards on because there was nowhere for them to park that day. We knew it would be hard for them to do that. She went out and paid them, but it kinda made her a little bit nervous because everyone was honking at her. She hadn’t worked with her hazard lights in a while, and she didn’t really know how to turn those off. But that was the only glitch. They were very nice and they were trying to get the car closest to her work because she was working at the time. This was our second time to use them and everything was great.
Reviewed Nov. 26, 2018
King of the Road provided an enclosed trailer for shipping my vehicle at a price that was better than what I could get anywhere else. They had it delivered in three days, and after moving about 1,260 miles, we paid the exact same amount that we were quoted.
Reviewed Nov. 25, 2018
I was shipping from one location to another and didn't wanna transport it myself. King of the Road followed up with me and I decided to go with them. The quote they gave was reasonable and it didn't change when I received the final cost. The communication I had with them was adequate. Their rep let me know when it was scheduled, who's who and the name of the driver. I also had direct communication with the driver. Upon arrival, the vehicle was in the condition that I expected it to be based upon where I had it sitting and the duration. This is my first transporting experience so there was some apprehension in doing it but I am extremely happy with the end result.
Reviewed Nov. 24, 2018
I called in King of the Road Transport to arrange a move. Everything went very smoothly. They arranged the pick-up time and also arranged when they would come to the destination of my vehicle in Florida. The drivers showed up when we expected them to.
Reviewed Nov. 21, 2018
King of the Road Transport helped me transport my Jeep from Florida to Washington. It was an organized and smooth process. I let them know my pick up dates and my car was picked up exactly when they said it would and it actually arrived earlier than expected to the destination. We worked with the driver from ABP Logistics, he was extremely nice and handled our car well. We encountered a dent on the driver side door and King of the Road Transport was extremely helpful in helping us contact the driver and getting our situation worked out. I HIGHLY recommend this company.
Reviewed Nov. 19, 2018
I made the fateful mistake of clicking a shipping company or a trucking company online and my phone lit up like crazy. They wanted me bad, but Jessica from King of the Road called and I told her the situation. She explained it very well and simply, and I easily understood it. She was outstanding. I rewarded her for being so straightforward and taking the time to explain it to me. They quoted the move before they even picked the vehicle up and the price was always agreed to before the move was done. I bought a new car for my son in Atlanta and sent it over to him, then brought the other one that he was using back to Atlanta. My daughter relocated to Scottsdale, Arizona, so we shipped her car from Atlanta to Scottsdale. I wasn’t in Scottsdale but I checked everything with my daughter if there was an issue, and there was none. One of the vehicles was particularly dirty, but that happens from the truck on the road.
I’ve moved three cars inside of a month and two out of the three moves were really good. Unfortunately, the last one was kinda cantankerous. While the others all met me close to where I needed to drop the car off, the last one was demanding that I bring it about 45 minutes from my house to a parking lot where the driver was. I did it because I just had to, but that shouldn’t be, and I let King of the Road know that.
Reviewed Nov. 18, 2018
I am in Florida for six months out of a year and I wanted to use my convertible. I put feelers out, called different people, and King of the Road was one of the ones that responded back to me. I talked to a lady who was from England and her accent was tough to understand, but she was nice and she took care of everything. King of the Road's price was a bit on the high side, but it was reasonable. I had some that were cheaper, and then King of the Road kept telling me that there’s no way the cheaper people are gonna take care of my car as well as they will.
They convinced me for the sake of $150 to go with them, and then the driver got down here a day sooner than I wanted. I was halfway down in Georgia, so I had some friends pick up the car and there was a six-inch scratch on my driver side door, which I tried to buff out. Now, I can see it a little but I have to look for it to see it. A piece of plastic was also broken off in my rear tail light, but I was gonna replace that tail light anyway.
Reviewed Nov. 16, 2018
I purchased a vehicle and I was shipping it from North Carolina to Michigan. King of the Road Transport responded promptly. They told me they had the driver and they could have it here in a week. Also, they could give me a two-week window. They could lock a time compared to other carriers. The vehicle got here when they said they would. I just had a tight timeline, so we had a little bit of an issue but they did their best. They had multiple follow-ups, multiple people, text, and email. But it may have been a little confusing because I replied a couple of times and I had a couple of different people working with me.
The transport driver did a good job of keeping adequate communication considering they were driving a vehicle with cars behind. The only thing that would be a little bit nicer for customer service would be if they had little GPS trackers so you would know exactly where your vehicle is. That would be pretty cool. Then, they'd probably wouldn't need to call as much, just call one time when they're getting close. If anyone asks, I would tell them to call King of the Road first.
Reviewed Nov. 15, 2018
When I needed to ship back a car from Philadelphia to Georgia, Google came up with King of the Road Transport. My experience with them was all positive. Their quote was all right and although they have charged me to pay up a little bit, it was fair in the end. The rep was always in touch, they delivered on time and the condition of the car was the same as it was when it got on.
Reviewed Nov. 14, 2018
I inherited a truck and it had some equipment in it so, I needed it transported to Seattle. I spoke with a rep from King of the Road earlier in the year as I was planning this particular move. They were one of the first to quote on it. It was competitive and it was the final payout. Initially, interacting with their rep was through email, then a phone call, and then a follow-up phone call when it was completed. I received a call from the dispatch to set up the delivery time and it was only when they delivered the car that I talked to the drivers. They did a good job.
Reviewed Nov. 13, 2018
I purchased a vehicle and needed it shipped from the east to the west coast. I looked into a few companies but King of the Road was the only one that I contacted. Their price was competitive than all the other brokers but then, nothing came and nothing got done. They kept saying the vehicle will get picked up on a certain date but then it never did. I called them that I was unhappy with the service and they were very rude and unprofessional.
Once I told them I want to source from another company, they copied and pasted that company's information and made a fake Word document. They tried to discredit the company by making it seem like that carrier was charging the same amount that they were charging. The document had typos on it and had the little red blotches on the bottom of the word. The bottom line is, King of the Road have been very deceptive and low-class. They also used profane language towards me and that was really nasty. I called them back and told them I confirmed with the other carrier about the document. They got all mad and started talking about a bunch of crap to me and I told them I was gonna call Better Business Bureau and make a report.
Reviewed Nov. 12, 2018
King of the Road Transport had a high Yelp review and there were positive comments. They were more accessible to obtain a price range from, and the quote they have given was spot on. The customer service representative was very communicative, back and forth. There were a couple of times I had to call and inquire, but for the most part, it was well done. The move was about a thousand miles and it took them a day or two, and it was perfect.
Reviewed Nov. 7, 2018
I was moving a car and I had an arrangement with a different company. But at the last minute, they tried to increase their quote by $300 and I refused to be held hostage to that. It's a slippery-slopey industry and it's hard to find honest people. This was my second rodeo because I bought a house down in Florida. And I had a problem going out of here with every company I dealt with and then I had a problem coming back. What I've learned in one year is that transport companies make quotes in advance and 99 times out of 100, they decide not to honor the quotes. The reason they claim is that they get busy and the prices go up. But they don't tell you that in the original quote. They know when you wanna have your car picked up, shipped and delivered and they give you a written original quote. But when it comes to that week to do it, they raise their prices on you all of a sudden.
One of the people I had as a back-up was King of the Road and initially, I wanted them to meet the other company's quote. But when I called them, I only had three days to make a decision because I was moving. Eric found me a driver but the price was about $50 higher than what they had originally quoted me several months before. And that was $100 more than the price that I would have taken from the other company. But at that point, I was annoyed with the other company because I thought they didn't have any integrity. Besides, King of the Road told me why the price had to go up. It was last minute and I had not accepted their original bid because it was too high. As it turned out, it got higher.
But even though I wound up paying more money, I felt that I was dealing with somebody honest. And I was. The driver was excellent. He was a very cooperative and professional guy to deal with and he met my requirements. It's normally a two-day trip but I was driving my other car down and leaving town the day after he picked up the car. So he delayed his trip, took my car to his home and stored it there for two days before he got on the road. I was actually on the road before he was and it all worked out. He picked the car up on a Thursday and then delivered it on Sunday. He showed up and delivered when he was supposed to, and the car was in good condition.
Reviewed Nov. 6, 2018
I really enjoy my car and I'm not just gonna hand the keys over to someone that I don't trust. My initial phone call with King of the Road to have my car shipped to Georgia was good and their rep was very informative. Their reviews online were pretty good, too. There were some pretty cheap quotes, but they seemed sketchy. But the quote that King of the Road gave me was right in the middle and it was the same price I had to pay in the end.
You can trust King of the Road to keep you informed throughout the process. The driver was super nice and was in contact when he picked up my car, when he was in transit and when he dropped it off. So, I’m definitely happy. The car was a little dirty when it arrived. I smelled a little bit of oil and clutch, but I’ve been driving it since and the car seems to be fine.
Reviewed Nov. 5, 2018
We were moving and we called King of the Road to transport two vehicles. The phone reps seemed very proficient and pleasant to talk to. It seemed that they would do what they said they were gonna do and they were very clearly understood. They were also very accommodating with all my questions when I made follow-up calls to them. We also love the driver. He was very personable and more than competent. He definitely knew his business and told us about the route our vehicle would take. He didn't leave the east coast right away but that was an advantage to us because it gave us a chance to get here first to receive the vehicles. He came right to our house on the west coast for the pick-up so it couldn't have been better or more convenient and we were satisfied with the vehicles' condition when we got it.
Reviewed Nov. 4, 2018
I was moving and I was shipping my vehicle across about 2,300 miles. It was from the west coast to the east. I blindly selected King of the Road Transport because my friend referred me through their guy. But before loading my vehicle, I didn't get the daily follow-up call from King of the Road. They told me within two days, they were going to ship my car. But until the afternoon of the second day, I had not gotten any call, neither from the transport company nor from King of the Road. I called the transport company directly and I needed to follow up with them.
But with moving my household things, I had other works going on sparingly and King of the Road could have followed up better with the transport company to know the status of the transportation intimately everyday. The communication could have been better but it was not very bad. Once I reached the destination, I got a call from King of the Road that there was some delay and that the vehicle was going to be delivered on Saturday. That was good. I had no issues with the driver and the people were nice. Everything went well and was on time.
Reviewed Nov. 1, 2018
I'm a dealer and I always buy vehicles. Nadia from King of the Road is excellent at dispatching vehicles. She's always on top of her game, calling me back, giving me feedback, and trying to get me the best deal possible. She really tries to help me in getting the best deals. That's why I've been doing business with them more often. I've done several routes and it has been excellent with King of the Road so far.
Reviewed Oct. 25, 2018
I got a new job at a different place. I was relocating and King of the Road quoted me a price that was a little cheaper than the others. I asked them questions about the weight limit and the customer care people used to answer my calls quickly and well. So I stuck with them. They were even accommodating about the dates. They pushed my dates for a couple of days and they were nice about it. Dealing with the drivers went smoothly too. They came in, looked at my car, marked any dents and got me signed. Then they delivered the car straightaway. It was about 36 hours and even then, they were calm and nice about it when compared to other drivers, who are usually grumpy. It was a good experience.
Reviewed Oct. 25, 2018
I recently shipped a car to Ohio from Missouri. After talking to a few transport services I decided to look for a private party who wanted to earn some extra money. None of them instilled any confidence and the guy I finally decided on texted me the morning he was to pick up the car to tell me he would come later in the afternoon because he was still trying to get the fenders back on his truck. I checked him off my list. After reading reviews of more professional shippers I settled on King of the Road. This was a good choice! It was an absolutely problem free experience. Everything went exactly as promised. In fact the car was delivered in less than 24hrs from pick up.
Reviewed Oct. 19, 2018
Our son who is 23 was moving to Seattle, Washington, and we had never been in a situation where we needed to move a car. So, I really didn’t know what to do, but I did a lot of research on the internet and it seemed that King of the Road Transport was a very experienced company and it seemed very reputable based on recommendations. We talked to a bunch of people, but King of the Road stood out from the others.
We had a very good experience. The quote they gave us was accurate and competitive. Everything went very smoothly and the drop-off was at the right time that we needed because we had very specific instructions about when we wanted the car picked up and when we wanted it dropped off, and they didn’t fail to please us. They stuck to the timeline. It was great. I would recommend them. We only used them once, but I was very happy with the whole thing. It was very easy and it was not stressful at all.
Reviewed Oct. 17, 2018
I needed to deliver a vehicle that was part of an Estate, so I turned to the Internet to locate a transport company. Bullhead City AZ is an out of the way location, not too many car transport carriers come through town; however, Highland Beach FL, it is a common occurrence. King of the Road was the first broker to respond to my online quote request. Marc fully explained the process, provided helpful links and let me review the contract. Once we decided on a date, a carrier was located and the car was loaded on the date requested.
The car was delivered within the time frame stated, and the receiving party received advance notice as to the delivery time. Regarding the quote process, I received several other quotes, but the brokers failed to return my calls. King of the Road quote was in-between most of the quotes received, not too high or low. If we need to transport a car again, we will contact King of the Road directly and by1pass the quote online.
Reviewed Oct. 16, 2018
We initially went online to get quotes for our car transport and were overwhelmed with all the pushy brokers' calls and variance in quotes. We read the great reviews for King of the Road and contacted them. Nadia was so knowledgeable and explained how the drivers see our requests and bid on the job as we were new to this. She was helpful right from the first call we made and worked hard to get us a great rate with an extremely good truck driver. She answered all our questions and the process went smoothly. We also got a great rate and what she quoted was exactly what we paid. Thanks so much Nadia!
Reviewed Oct. 12, 2018
I needed to ship a car from New England to Florida. I went on the internet and posted that I was looking for someone and King of the Road immediately posted back. At the time, I was in a jam because I already signed on with one company a month before and they weren't gonna show up. So, I called King of the Road's rep at 10 o'clock in the morning and she called me back at 11:00. Then the vehicle was picked up at 6:00 that night. It couldn't have been better. They're intermediates and what they do is they post the shipment on a board then the drivers are out there and look to see what area they're gonna be in and the posting price. So, when King of the Road posts a vehicle, you can get a low of $500 or a high of $1,000. You get what you pay for though because they were very efficient.
Once they confirmed the driver, he called me, we arranged the meeting spot, and he called me three times during the trip because it was during the hurricane Florence. And I knew he was gonna be off the road down at South Carolina. So, we already made arrangements into the scheduled pick up down here and there was a two or three-day-delay. But that was okay because I met him down here and he met me exactly where he was supposed to. I've transported cars for 15 years and that was the best experience I've had. They were great and I've recommended them to two or three other people. If you need to, go online, check out King of the Road, and go from there.
Reviewed Oct. 11, 2018
I was relocating from California to North Carolina, and I needed to ship two vehicles. I got online, researched a little bit and went with King of the Road. They’re brokers and the reviews were good, which I rely upon when I’m trying to narrow down a search. I talked to King of the Road, told them what I had, and then they gave me a number. It was one of the lowest quotes I got and with the reviews I read, I was happy. However, we had a situation where the ’48 Ford pickup was not running, so I needed to get that winched up on the truck as those older vehicles are heavier.
Also, the location in California they originally quoted from was up in the high Sierras, east of Fresno, and it’s elevated about 5,500 feet, so we had some reluctant haulers that didn’t want to come up. We spent a couple of weeks waiting to see if anybody would come through, and King of the Road never could find anyone. We were out of the quote period, and I offered to move the vehicles at my own expense down to a better location in Central California where there’s a lot of traffic down the main highway, which meant the haulers wouldn’t have to run a truck up 50 miles out of the way.
When that happened, King of the Road started getting a couple of quotes. I had to leave my vehicles because I needed to be in North Carolina, so I started driving cross country. Their reps kept up with me, advising me of what the response was and what feedback they were getting. They were very responsive, but I understood a non-op in the situation with being a heavier vehicle and that there might be not as many carriers willing to pick that up. I think they had to give up some of their commission to get somebody to pick it up.
When it finally got picked up, the driver contacted me immediately, and we were communicating back and forth. I knew exactly when he was getting here, so everything went smoothly. I had a very positive experience, and I appreciated the service and the contact from customer service. King of the Road has good customer service, and I would use them in the future if I had a need.
Reviewed Oct. 9, 2018
King of the Road Transport had absolutely professional customer service reps. I went with them when I relocated cross country. Their customer service was more responsive and more customer friendly over other companies. Their reps were great and everybody I spoke to was polite. They followed up consistently and had reminders and updates. It was good and I appreciated it. Also, I selected them for their price and the quote I was given was fair. It was competitive, slightly less than some of the others, but it was not too far off from where everybody else was. The driver was early and I came out when he called me. The transport took about five days and it was quick and painless.
Reviewed Oct. 8, 2018
I wanted to get my vehicle transported from Nashville to Boston, and I had gotten quotes from different companies. Having a fair enough idea of how much I was gonna pay, I got a quote from King of the Road and they gave me a decent amount. Though it was not the cheapest, Marc, their sales agent was good and he swayed me over to them. Everything, then, went smoothly. My wife was very happy with the way they assisted her when they came out the first time, and I was happy too when we picked up the vehicle. Overall, I had a good experience with King of the Road and would tell people to go for it.
Reviewed Oct. 6, 2018
I've shipped with King of the Road three times and have never had any issues with them. The last one was when my son was going down to Texas to play hockey and we needed to ship our vehicle to him. The total transport was 2,000 miles and it took them about a week. Everything was fine when my son received the car. King of the Road is a good company and I'll always use them again. I used a different company before and it was bad. But with King of the Road, everything worked out well. Everything, from scheduling out transport until now, was easy and efficient. Their level of professionalism was high too.
Reviewed Oct. 5, 2018
I had to lend my vehicle to my kids while they got through part of their lives when they only had one car. So, when they moved out of the country, I wanted the vehicle to be brought back to me here in Philadelphia. King of the Road was quick to answer my questions. They got a hold of a whole bunch of different people who could transport the vehicle and hooked me up with someone. They did a good job. So, it was a fluke that I got the right company.
King of the Road's reps were great. They were extremely accommodating. I asked them to change the delivery date and they were able to do that. Everything was done either by email or by text and everything went well. As we got closer to the delivery time, I knew who was coming and I could reach them and everything went as planned. I was told that the transport would take 7 to 10 days and it took less than that. It got here earlier than I expected it, but it was fine. King of the Road did a great job, and I would use them again. I'm very happy with them. Go ahead and use them.
Reviewed Oct. 4, 2018
I had to have my daddy’s vehicle transported because he died and I have custody of my mommy. I used King of the Road Transport because I had less to do. I called another place and they said, “Okay. Well, here are all the names and the telephone numbers of the companies that we use to transport and whichever one you feel comfortable with, just go with them and then they'll touch basis with us.” Also, the quote that King of the Road gave me was fine because I estimated it and I wasn’t going to pay more than $1,500. So, they did really well.
King of the Road's customer service was great. Once I got in contact with them and they got back in contact with me, it was less than 24 hours before they found a transport. They emailed me all the information and told me the day that it was going to be picked up and the day that it should be delivered. To top it all up, I got text messages from the driver indicating that he was three hours out for pick up. When it came to delivery, he was supposed to deliver it on one day. He was running behind schedule which was fine because he was supposed to deliver it at 9:00 PM. He said he wouldn’t get there until after midnight, and I said, “Well, just pull over and I'll see you in the morning.” He came in the morning. My experience was excellent. I would definitely refer King of the Road and I would use them again.
Reviewed Oct. 3, 2018
I just moved my 8th car with King of the Road and I have never been disappointed. Mary has been wonderful, very attentive, and very helpful. All 8 cars were delivered without issue or damage. I am consistently pleased with the service, the price, and the result. Don't hesitate. King of the Road has always come through for me.
Reviewed Oct. 3, 2018
I had to move my car from Jacksonville to Fort Lauderdale because I was planning to do some repairs for my son. I posted online and a few companies gave me their quotes and King of the Road gave me the best one. Their rep was really proactive when we were scheduling my transport. He was trying to find the best deal for me. During delivery though, they had some kind of small delay trying to get into my community because it was a narrow access with the gate control and because it was a long platform. They didn't realize that it was kinda narrow and they didn't have too much room to maneuver. Other than that, everything was well done. If I need to use this type of service in the future, I would be calling King of the Road directly.
Reviewed Oct. 1, 2018
We've used King of the Road Transport three times in the past. We did a North Carolina to California transport and the quote was a couple of hundred more this time, which I thought was interesting. My husband used their online quote calculator, but I got $50 off in the final when I was making the arrangements for the car to be picked up. Vanessa, the customer service rep, was great. She did a really good job. She kept in touch and was on top of the move. She was the one that offered me the reduced price and was able to find a driver in a quick amount of time. I had a window and the move happened quicker, which was great. However, my husband said that the customer service called way too many times after the first inquiry about the initial quote. He was trying to get all ducks in a row and he had multiple phone calls, which is a little bit overkill.
On the pick-up, the driver was great, but on the drop-off, he was challenging. They were driving all the time and you'd think they'd have a GPS. When he got to Raleigh, he seemed confused where to go. He wanted my husband to go to a different place instead of coming to us with the GPS. Following the instructions that we gave him, he went to the wrong location. He didn't even bring the car to the location where my husband was, which would have been a very easy, convenient drop-off. The place was more of a city-center-type of place and there was a lot of semis that come in and out of here. My husband felt it was easier to just walk and get the car than to instruct him to come to the location that we agreed upon. The driver got lazy and it was frustrating. Their drivers have been hit or miss.
Reviewed Sept. 28, 2018
My wife was relocating from Dallas to Columbus, Indiana for a job, so we wanted to ship her car. I got a referral from a friend, who had shipped through King of the Road Transport and that referral made a lot of sense. There was a range of costs. There were people who were doing the transport for $500 and $900. King of the Road was somewhere in the middle. But truly, it's the outcome which mattered.
The rep, Vanessa, who handled my case was very up to the point. She was good at following up, ensuring all of it was taken care of. King of the Road picked up my vehicle sooner than I expected and I didn't get a whole advance notice before it was picked up. I was told three hours before the vehicle was really picked up. And I know it's not something that King of the Road directly manages because they have different people do that. But in the entire experience, that was probably something that the scheduling could be a little better. But otherwise, everything was okay. I'm really satisfied and happy with the level of service I was given. I would recommend King of the Road to somebody else.
Reviewed Sept. 27, 2018
I was moving and I looked at five companies to transport my vehicle but chose King of the Road because of their price. They transported my vehicle from Oregon to Arizona and I love how easy it was and how quick they were. My transaction with the driver was simple, smooth and easy and the customer service was great. They said the transport would take about four days and asked me what will work for me. I said I needed the vehicle sooner, so they made it happen.
Reviewed Sept. 26, 2018
I was moving and I stumbled on King of the Road. The customer service rep who handled the transport was nice and the driver met me when he dropped off the vehicle. It was quick and the service was good. However, it was expensive and I ended up paying more than the original quote.
Reviewed Sept. 23, 2018
I was moving across the country and I agreed to book with a different agency but they abandoned me. Then friend referred me to King of the Road Transport. I used their online quote calculator and the quote I was given was good. I also had a great interaction with their reps. They contacted me then I emailed them and they asked me where I was. Then, the delivery of the car went well. It took five days and it was a day earlier. The driver was really friendly, too. He gave me the directions to where he was and we met in a location near my apartment. It was a safe area. I had to make a last minute thing but the price I ended up paying was what I was initially quoted. Overall, I had a really good experience with King of the Road Transport. Definitely use them.
Reviewed Sept. 22, 2018
Everything went as planned. Door to door service was great. I was contacted every day with an update, Connecticut to Georgia, and the car was delivered as scheduled. The carriers were on time, very professional and informative. I would definitely recommend them to anyone needing to transport a vehicle. Thanks!
Reviewed Sept. 22, 2018
King of the Road gave me the best offer when I had to reship my vehicle. The customer service rep was awesome. She knew how to talk to people and she stayed in touch with you. Whatever she said or quoted, that’s what it was. Also, wherever they were, they let you know. Everything was great and I had no problems.
Reviewed Sept. 21, 2018
When I was relocating from the East Coast to the West Coast, I looked at four transport companies and chose King of the Road. They had very good reviews and their customer service was very good about getting back to me. The reps were very informative, kept me abreast all the way through the process and kept me up-to-date as the car progressed across the country and upon delivery. It was very good dealing with them. Also, the rate was comparable to the other ones and the quote was spot-on.
Reviewed Sept. 16, 2018
We had purchased a vehicle for out of state. King of the Road Transport was on top of things. They were able to find someone to ship the vehicle within 24 hours. And their quote was perfect. It was exactly what I paid for. Their customer service responded quickly. They almost always answered the phone. I was even able to text with one of them. If ever I had a question or an issue, someone was always there to answer it. The delivery team was friendly and the delivery went very smoothly. The driver arrived when he was supposed to and there was no damage to the car. They did a great job and it was a great experience all around.
Reviewed Sept. 15, 2018
We had a vehicle modified and it was good idea to get a quote online from King of the Road. I felt positive about it and I liked their availability. The reps were very helpful, they kept me posted on everything and made sure that everything was good. The service was excellent. It was a busy time of the year, so it took a lot longer than I thought it would but they told me right off the top that it was gonna be difficult.
Reviewed Sept. 15, 2018
Like everyone I did my research. I initially went with a different company but cancelled after Marc ** from KotRT was upfront and gave me a blank contract to review and which all vehicles got picked up for what rate from central dispatch. (Basically every brokerage company like KotRT post a service fee for the actual transport company for the service of transporting the vehicle. If the transport company is willing to transport the vehicle for that service fee they will pick up the assignment to transport the vehicle from central dispatch. If the fee offered is too low then the vehicle might not get picked up. If it's too high you will end up paying more money. So for e.g. if the brokerage company is charging 1000 USD then out of that 200 USD might be their commission and 800 USD is the fee of the transport company.)
So KotRT initially quoted me 895 USD (700 USD for transport company and 195 USD commission). I did ask for some discount. What impressed me about Marc was his willingness to go down on his commission from 195 to 150 USD rather than posting the job of transport on central dispatch at a lower price (so basically I paid 850 total [145 commission plus 700 transport cost rather than 195 commission plus 650 transport cost]). Since it was a lucrative job for the transport company my car got picked up on the 1st day of my window at a very reasonable price. I will most certainly recommend this company for auto transport.
Reviewed Sept. 13, 2018
I live in California and I had to move out since I’m going to a university in Florida. I had to have my car sent over so I could drive around. Initially, I was trying to go with another company but they were so impossible to contact and when I was finally able to, they were already a week late. I canceled with them and quickly contacted King of the Road. The folks there were understanding, informative, helpful and quick. It took about a week to get started with the transport, which was good. Additionally, the driver got my car shipped over and it looked good. He was also very nice and polite. King of the Road did a great job and I appreciate how well they helped me out in that awkward situation.
Reviewed Sept. 12, 2018
We checked three companies to transport our car from Houston to Atlanta. I also got an online quote from King of the Road and went with them for their cost. The driver was good and he took good care of the car. He handled the car very gently and dropped it off within the day which is good.
Reviewed Sept. 10, 2018
We were shipping a car that I bought from out of state. I went with the more expensive guy first but he had my car sitting there for three days because he couldn't find a truck. I called King of the Road and their rep seemed like she actually cared what was going on in my need to get the car back here to Arizona. She had somebody the next day to pick it up. So, their response time was definitely killer. I got a quote online and they were $50 less. Their reps were good and everything was very prompt and professional. I'd definitely use King of the Road again in the future if I need something done.
Reviewed Sept. 9, 2018
I bought a car out of state. I moved to Colorado and I didn't feel like putting 1,000 miles on the car the first three days I had it. So, even having it shipped through King of the Road Transport was still cheaper than if I had gotten a transport company here with similar specs. It was my first time shipping a car. I used a website wherein once you get a quote, it'd show all the different companies that would bid on it. I saw King of the Road on the list and their price was comfortable. I had somebody who a couple of months ago had used King of the Road Transport as well.
King of the Road Transport's quote was fair. It seemed in line with what most people had. There's only one that was slightly cheaper, but when I was doing a background research, King of the Road has a higher overall score, so I just went with them. I paid exactly what they told me and their reps were communicative through the whole process. Everything was taken care of quickly and we didn't have to wait for anything. All the paperwork was sent where it was supposed to and I got everything how it was supposed to be. Overall, it was a positive experience.
Reviewed Sept. 8, 2018
I had an excellent experience with King of the Road Transport. They had a truck ready when I needed it so I went with them. My son is at the University of Alabama and I needed to send the car there, but I live in California and that's too far. I got a quote online from them and it was okay, then somebody called me. The customer service rep that worked with me was excellent. Also, the amount that I ended up paying was what they originally told me.
Reviewed Sept. 3, 2018
Our kids were moving up to Massachusetts for hockey season. I did some investigation and I called King of the Road's customer service which is the best so that established a relationship for another call. The quotes were very good. They weren’t the lowest and they weren’t the highest. But they were the most upfront on what the whole cost would be and the only one that put in writing that everything was included in the price. Their customer service reps were very upfront, asked a lot of questions, answered questions, made sure that I understood the process clearly and did a good job of follow up as well.
The delivery experience was bad but it was my fault. There were some damage to the rear end of the vehicle but I didn’t notice it ‘til the day after because we were in the process of moving our kids until we parked the car. And so, I sent a text to the driver with a picture and he responded and said he didn’t notice it either. I let King of the Road Transport know about it so that they’re aware of it. Other than that, everything was great. Communication from the driver was excellent and he was very cooperative.
Reviewed Sept. 2, 2018
We were moving from California to Washington. A few of the reviews we saw online seem to indicate that King of the Road is reputable and that they completed their work, so we used them. Their rep was very helpful and follows up a lot. She called and email, as well, so there was good and ongoing communication. The driver was an independent contractor who lives in the are we left from and he was pretty awesome and professional. He took photos of the car, loaded it up, and it was all very painless. Also, the free quote I got was reasonable and was pretty right on with the amount I paid in the end.
Reviewed Sept. 1, 2018
We needed to get our daughter’s car from Connecticut to Texas and chose King of the Road because of the internet reviews. Also, they had good follow through and there were no negative comments about the drivers. The rep who scheduled the transport was great. He communicated with me weekly and then, daily when our call was in shipping status. Also, the shipper was very good and the transport took five days because their truck broke down, but it was fine. The vehicle was perfect when it arrived and the quote I originally got was the same as what I had to pay in the end. I’ve dealt with other transporters and King of the Transport is great.
Reviewed Aug. 31, 2018
I bought a car out of state and I needed it transported to my home. King of the Road seemed to be reputable and one of the women there, Claire, was very nice. Also, the price was right. However, the transport itself was problematic. King of the Road needed to do a more thorough check on the condition of the truck they're using. I was supposed to get my car on Tuesday. The guy called on Monday and told me that the truck broke down in New Mexico. Then he called me on Friday and said that the truck broke down again at about 20 miles from my house. I had to get the car and he knocked $25 off the fee. The car was delivered two and a half days late but it was in good shape. Everything was positive and I was pretty satisfied.
Reviewed Aug. 15, 2018
I had my car shipped over from overseas. I hired King of the Road to transport my vehicle to me. I had some hiccups with paperwork on releasing the vehicle from the port. They were great and patiently waiting for me to get my vehicle paperwork done and got a truck to bring me my vehicle the next day. I would highly recommend them!
Reviewed Aug. 8, 2018
I normally do not write reviews but feel compelled to provide this one. I recently transported a WWII Willys Jeep (non-running) from NY to FL. Sorting through the various companies that offered their trucking services seemed monumental and almost overwhelming. Reading through the reviews of numerous companies I found King of the Road. I further found that they seemed to have the best overall ratings and satisfaction from previous customers. It was a leap of faith on my part when I contacted King of the Road to ship my vehicle.
Fortunately, my first contact was with representative Marc **. Marc was extremely professional and courteous in all my dealings with him. He gave me a quote, completed a contract and started looking for a driver. Due to the fact that my vehicle was not in running condition it was difficult to get it shipped. Marc went the extra mile to ensure that he found a driver and the Jeep was shipped soon after. Marc kept me informed every step of the way.
The driver who arrived in NY to transport the vehicle was pleasant and loaded the Jeep carefully and quickly onto the transport. The Jeep arrived in FL the very next day, one day ahead of schedule, in the same condition as it was when it left NY. King of the Road came through on everything that they promised and I was pleasantly surprised at how easy and flawlessly the entire experience happened. Marc was easy to deal with and provided a great shipping experience for me. I would highly recommend King of the Road and Marc ** to anyone. Awesome from start to finish, extremely satisfied customer.
Hello Kevin, thank you so much for such a nice review. I am glad that it worked out. You already had quite a lot in your mind but the Jeep who belonged to your late father now is with your son and he will be able to restore it as he wanted. Best of luck and thank you so much! If you or anyone who needs our services do not hesitate to refer them to me. 954 780 8690 - marc@kingoftheroadtransport.com
Reviewed Aug. 2, 2018
I contracted with King of the Road Transport to ship my Jeep from San Francisco to Austin. My truck showed up in Austin with a mirror broken, and the damage deliberately hidden. The driver rushed me into signing the paperwork without letting me examine the vehicle, then basically said "Haha sucker!" and rushed away in his truck. 4 minutes later when I called King of the Road Transport about the damage they basically said "Haha sucker!"
Reviewed Aug. 1, 2018
I'm in the military and I got stationed at another location. I used King of the Road to get my car shipped from San Diego to Maryland and it has been very easy experience overall. I like the quote they gave me and it was justifiable. The representatives responded quickly, were friendly and courteous, and answered all the questions I had. The transport took five days from when the car was picked up to when it got delivered. The only drawback I encountered was that I had to travel 15 miles to meet with the driver, but that was not too bad. I thought it will be hard to transport my vehicle, but I liked the way King of the Road dealt with me. I would recommend them and I would love to do business with them again.
Reviewed July 30, 2018
One of the key to a successfully business is open line of communication and outstanding customer service. This company “King of the Road Transport” management and support staff are amazing, they kept constant communication with me and the personnel had standing by to receive my vehicle in my absence. Faster process I have ever witness, I am very pleased with King of the Road Transport. I will use them again and again for my shipment needs. One of their notable processes is how expeditiously they can get your shipment taken care of. **COMMUNICATION AND OUTSTANDING CUSTOMER SERVICE REPRESENTATIVE LEADS TO POSITIVE RESULTS.
Reviewed July 30, 2018
I was shipping my vehicle to a place that was 1,800 miles away. I looked at half a dozen companies and King of the Road had some of the best ratings on the internet. Pretty much, the ratings were all I had to go on and the prices were pretty compatible. The rep was very good all around. He was very courteous and prompt, and he made a good follow up. Also, the driver was excellent. So, King of the Road made a good decision there.
Reviewed July 28, 2018
King of the Road Transport's customer service rep was fine and helpful. However, the delivery took longer than I expected. I didn't understand that it would be more like 10 days. For some reason, I was thinking five days. But that was the only thing. The vehicle got there safely and everything was fine.
Reviewed July 27, 2018
I can't say enough how pleased I am with King of the Road Transport. I purchased a vehicle through an auction and had reached out to many brokers. This was my first time using a broker or needing a vehicle shipped. Regretfully, I first booked a different broker. Big mistake. They were quick to take $200 from me and provide little to no communication and they finally dropped off the earth. Mary from King of the Road send me an email after the 3rd day of no communication from the other broker and her timing could not have been any better! Mary took the time to walk me through the process and how her company can get my shipment taken care of expeditiously.
Shortly after booking, I received notice that they have secured a trucking company and it would be arriving the next day. They were able to accomplish in a matter of hours what the other company spent ten days and then just up and disappeared. I had to laugh the next day when a driver from the other broker called and asked me if the truck had been picked up. I explained to him that it was and he asked about the price I paid. I was shocked when he said that the amount I paid King of the Road was very close to what he was going to charge me. So in other words, the original broker stated that they could deliver for ** dollars, took $200 for a deposit and said that if anything "out of the norm" surfaces after dispatch that may affect the rate, then I would be required to pay it.
After talking to the other driver, I would have paid almost the same amount in the end. Wrapping it all up, avoid the hacks out there. Go with a reputable company like King of the Road Transport. They did what they said they would without any stress or frustration. I commend Mary from King of the Road for reaching out to me. She really did a phenomenal job all around and I won't hesitate to use them again!
Reviewed July 27, 2018
I called to request a quote from King of the Road because of the reviews. I was told by the representative that they pick up in this area every Tuesday and Thursday and they had available Aug. 19th and 24th for the Pasha shipping vessel that departed the Aug. 8. Since my son, who is moving to Hawaii was working out of town and wanted to work a few more days. The representative never told me that the 24th that was the final date the truck company could pick up the motorcycle and deliver it to Pasha for the ship that leaves on the 8th and I was never told that it had to be there on the 31st. On the 25th the day prior to us expecting the motorcycle to be picked up, somehow we got word that it would not be able to be picked up the 26th, but even if they were able to pick it up that day it would not get to Pasha in time for the ship that left on the 8th for pickup on the 17th.
There were numerous calls where King of the Road said they were working to get the motorcycle picked up by someone, and delivered on time. While I admit I lost my cool, the customer service department did not understand my frustration with the issue. They just kept saying that the pick-up was not guaranteed and I was given the opportunity to book the 19th or the 24th. My first discussion with them was on the 17th and I received the quote on the 18th, so that eliminated the 19th. If I had known the 24th was the last day, I would have requested pick-up that day, but the agent told me the 26th would work. At this point I was trying any companies that would get it shipped to San Diego on the by the 14th and again requested a quote from King of the Road as we were just going down our list of companies we had requested the first time.
King of the Road said the trucking company said it probably could pick it up the 31st to get it there within 7-10 business days. However, if again we got bumped from the 31st, then that would probably put us on the ship that would make the motorcycle available Sept. 14. It was too great a risk and while working with any company has been difficult, we agreed that I would not work with King of the Road again. The one thing was their insistence that they explained everything to me about the original dates, when I pointed out that the agent, while never using the word guarantee, never informed me that the 24th was the last day and had we known the motorcycle would be available that day.
I was told by a manager that they would speak with all agents, who I found out are independent contractors, so that it would never happen again. I said that is fine, but what about me. And while she said she did everything they could to get the bike delivered on time, I hastily said I did not want to work with the company again, which I will admit was the wrong thing to say out of haste. However, they never worked to try to get my business back or do anything to say, instead of not doing business with us, let us work things out so we can get you on the next ship. Basic customer service. Again, I admit what I said was wrong, though I never raised my voice or used any foul language. But, it was obvious, they did not want to do business with me further.
The only remedy they provided for the future was the say they would meet with the reps and explain to them the dates and how to present them to customers so what happened to me does not happen to anyone else. Now Pasha is booked on the next boat and I cannot the earliest I my son can pick up the motorcycle in Hilo is Sept. 14, after his Aug. 7 arrival. So, hopefully he can find transportation from the dorm to the school, which is eight miles apart, so he can continue his helicopter schooling and be able to finish several of his certifications by Christmas. It was just one of those bad experiences with a company where I came out on the short end.
Reviewed July 26, 2018
King of the Road Transport is accredited with the Better Business Bureau and so when we moved and had to transport our vehicle, we chose their service. I used the online calculator to get a general price range. Then, we got a bit of a discount after talking to someone since we had used them in the past. Their customer service reps were very helpful too. They kept us informed as to the progress. I also communicated with the driver. He came on time and the vehicle was in good condition.
Reviewed July 25, 2018
I solicited several quotes to ship my car since I was moving. King of the Road Transport's wasn’t the lowest but given the level of service I was expecting, I thought it was the most reasonable. The rep did a good job. I felt for him because at the time gas prices were starting to climb and we had to readdress that issue a couple of times. The cost went up a hundred bucks, which was not a big deal but he was really sorry that it had to happen. And I totally understood. You’re not gonna get a guy who will drive across the country if he’ll lose money. The cost was also just fine for a coverage carrier to get this certain car across the country and in that short period of time.
The level of service was great. However, I snapped at the rep when I got here because I didn’t read the contract thoroughly. I didn’t realize cash was due on delivery, so I had to run down there and pay cash and I was very frustrated. When I went back to the contract, I saw that he was right and I was wrong. So, I apologized for that. But, they should reiterate that when the car shows up on the other end, you need to have the cash that you owe the guy. Other than that, the driver was great. He had gotten some damage to his truck while he was coming out of Arizona, but the car had gotten here in one piece and was dropped right where they said they would. King of the Road Transport did great.
Reviewed July 24, 2018
I contacted several vendors over the internet and there were some that responded with a quote. They even negotiated the price down to what the other people were actually quoting. But none of them had anyone who would go to Rugged Maine to pick up the car for me. It took about a week for King of the Road to find someone willing to get that load. I secured transaction for the deposit and a guy picked up and delivered the car. Their customer service rep kept me informed of the entire process. But he probably over-communicated because he kept calling me a couple of times a day when they were still looking for somebody to pick my car up. Nevertheless, I was happy with the service I received.
Reviewed July 23, 2018
King of the Road Transport drove my car to Wilmington, North Carolina and they were wonderful. The people that took the booking were very professional and made me feel at ease. Everything was expected and the car got here when it was supposed to and it was in great shape as it was when they got it. I’m living in a brand new apartment complex so the address can’t just be put into the GPS. So they found the leasing office and called me from there, and I told them how to get to the apartment and they delivered the car right to me. Also, the quote was exactly what they said it would be and I had to have a check ready for them when they got here. They also didn't hold me up for any more which was something other car transport companies do. It was very well done.
Reviewed July 22, 2018
I moved to another state and used King of the Road Transport's services to ship my vehicle. I got the quote from somebody who I spoke to and it was a fair price. I felt good about the quote as it was better than others. The interactions I had with their customer service reps were good and the driver was on time. Also, the vehicle's condition was the same as it was before.
Reviewed July 21, 2018
King of the Road had some decent reviews and they also gave a military discount. We are shipping my daughter’s car from California to our home in Minnesota. King of the Road was really good at communicating upfront. Their rep was on the spot and very thorough, which let my mind at ease that they were gonna hire good drivers who were gonna be just as communicative as she was.
When the driver was coming into town, there was a lack of communication with him. He came in early, but we weren’t prepared and there wasn’t a lot of time to prepare. My husband and I are both busy and we have to have time to plan to meet him. But everything else was great and went really smooth. The diver also helped out with getting the car started because the battery was dead as it had been sitting there for about six months. We were very happy to get the car back in one piece. Their pricing wasn’t the cheapest but it was very fair.
Reviewed July 20, 2018
The quote I got directly from King of the Road Transport was fair compared to what other people were offering. And my interactions with the customer service were good, as well as the overall service provided to me and the condition of the vehicle.
Reviewed July 19, 2018
I looked at the advertisements and the quotes and King of the Road Transport was the most reasonable. I called them and the representative whom I worked with was very nice. The shipping of my Kia went fine, and the driver was very nice and professional and gave us calls where he was at. They were also on time. I told them I would use them again on the way when I transport the car back at some future dates.
Reviewed July 18, 2018
As a Father's Day gift to our dad, we had his antique car shipped from Orlando to Minneapolis where he moved. We used the services of King of the Road Transport since they have good reviews and the price that we got when we used their online quote calculator was reasonable. Clare, our rep, called me and we set up the initial date. I ended up having to reschedule but that was a really easy thing to do. I just emailed Clare and I was able to pick a different date. Clare also made sure that the transport company called me the day that they were gonna be here. I also had a follow-up call afterwards to make sure everything went well. Also, the driver we had was really helpful. Since the car was an older car, I had had difficulty starting it but he was able to help me with all of that. The car arrived in the same condition as when it was picked up.
Reviewed July 17, 2018
We had to ship my mother-in-law's car up North where we live so she could come live with us to recover. I looked at the top five transport companies on the ConsumerAffairs site. We ended up having to do a rush job through King of the Road, while my husband and I were down at my in-law's house because both my in-laws were in the hospital so they couldn't do it. Mark, the rep, was very helpful and very personable. He found a company to do it. My mother-in-law wasn't coming up for a couple of weeks, so it didn't matter how quickly it got there, just how to get it picked up during the tight timeline. So the quote given at the beginning ended up being more. But it was a good quote. I knew specifically what the increase was, so it was based on the accurate quote.
The driver contacted me to give me updates and more specific times, although the very last time when he said that he would call me when he was 10 minutes out, he never did. I heard from my niece and my sister-in-law that they had already come and dropped off the car. I was supposed to give them a heads up, so it was lucky they were home. But other than that, during the whole set-up thing, Mark was texting me and calling me, so it was definitely good communication until it was in the driver's hands. The vehicle was in good shape and it went to where it was supposed to.
Reviewed July 16, 2018
My sister-in-law lived in Florida and she decided to move here to Colorado but she was going down to South America and she couldn't drive the car over here because it would be cheaper for her to fly from Florida to Peru. So she needed the car sent over here and I helped her set that up. I talked to the same lady from King of the Road Transport the entire time and she was very straightforward and courteous. What she said was what it was and I liked it. There were no tricks. She stuck with me and explained to me the process, everything they were gonna do and how they were gonna take care of it.
Then the truck driver came in with the car but couldn't get into the neighborhood because the road is not wide enough for the truck. So he parked on the outside of the gate, drove the car over here, then I inspected the car, I paid him and that was it. The truck driver was dedicated to his cargo. Also, the quote was accurate. It was straight what the company sent me on the email. Everything was very smooth and it was a great experience. There were a couple of times that they said they would get back to me and they sure did. If I have another chance to bring another car over here, I would recommend King of the Road.
Reviewed July 14, 2018
The car was shipped in a timely manner and King of the Road did a very good job of keeping me informed. It was a daunting task filtering through all the brokers to have the car shipped. King of the Road exceeded my expectations. I would recommend King of the Road and I will use them again.
Reviewed July 13, 2018
I inherited my father's truck and I didn’t want to go all the way to North Carolina to pick it up. With the plane tickets, it would cost me less to ship the truck. The Better Business Bureau and the Department of Transportation reviews for King of the Road Transport were all good. I filled out the online quote calculator and then I discussed the quote over the phone with a rep as well. The quote was very accurate, so it worked out perfectly. And the reps were very helpful during the entire process, so I was on and off the phone with them a couple of times. The driver called me pretty much every time he stopped. He gave me an accurate time frame and he was very much on time, so he didn’t take long. Everything was great.
Reviewed July 11, 2018
We moved across the country and needed our car moved too. We used King of the Road Transport and the phone calls and emails that I had with them were fabulous. They were very clear and I understood the process. They delivered on what they said and the driver was very friendly. The transport from North Carolina to Utah started on a Friday and the delivery was made on the next Wednesday. The quote versus the final payout was exact. I had a friend who recommended them and I would definitely recommend them. You should go with them.
Reviewed July 10, 2018
When I needed to ship a big truck from Colorado to Jersey, I was bombarded by calls one day by transport companies and Mark of King of the Road Transport stood out among them. He told me their price offhand and it was one of the best ones I got. In terms of the cost in relation to the service we got, it was great. I paid the exact price they told me. Everything was perfect and I could not be happier. The guy that picked it up is potentially one of my friends now. His truck broke down not too far from where he was picking my truck up and he had no one around.
I was wondering why the delay and he said that his truck broke down so I literally drove to him. We tried fixing it and it did not last long. Then, we literally drove to get parts in the truck he was picking up to ship, and six hours later, we had the thing fixed. We got to know each other very well and we still talk to this day. When the truck was dropped off, the driver was different and the truck's condition was the same as before. If the experience ever needs to happen again, I’ll use King of the Road Transport for sure.
Reviewed July 8, 2018
I brought out a vehicle I inherited to my location. King of the Road has good reviews online and somebody responded personally to my email. Then they called a couple of times but I wasn't available because I work. Still, they followed up in a number of occasions to see throughout the process to make sure everything was going okay. They kept me updated and it was mostly via email or text because I wasn't available to speak. My husband handled the pick up and drop off and he mentioned no issues. So, everything was great. I would tell others to check King of the Road out and I also already told somebody about them.
Reviewed July 7, 2018
We moved from LA to Chicago and had to ship 2 cars with King of the Road. They were the best price among a few quotes I got after I went on the internet and looked for a car transportation company. The person I called is a broker and they went ahead and found a driver for the price that they quoted. The driver came out and he was fine gentleman. The process was very simple where we gave a deposit then paid in full on delivery. The transport took only about three days. Everything was cool and I'd definitely use them again. I also recommend them if you're gonna transport cross country.
Reviewed July 6, 2018
I needed to ship my vehicle from Houston, Texas to Indianapolis, Indiana as I was moving, and I was referred to King of the Road by a friend. They contracted a company and that company called me the day they were supposed to pick up the car that they would not be able meet me. So, I had to drive about 20 minutes to drop off the car, and then I've taken Uber back. And then when the car was delivered, it was also not delivered to the specific place that I had requested to be delivered to. And the person who was going to pick up the car for me had also taken Uber to go pick it up.
While I was happy with the person I dealt with who actually work for King of the Road, I was not happy about the company they used to actually transport. They were very unprofessional. There were also some issues with the payment, which was my fault. I thought I could pay with a personal check but obviously that didn't work. My car took about 4 days to get there in Indiana and it was in one piece, so everything was fine. But it was not like how I thought it would be. Then I also sent an email to the King of the Road representative that I was working with throughout the entire time but I never heard back.
Reviewed June 29, 2018
My son's in the military and I shipped a truck to him in Georgia. I did a search and King of the Road Transport had the best price, so I went with them. I sent a request and they followed up. Then the guy I dealt with was really nice to work with and he stayed on top of things. They provided very good service overall.
Reviewed June 24, 2018
I was moving and did a day of research. A lot of companies were calling me and sending me emails. And the representative from King of the Road kept with me. I kept telling him to call back the next week, and she kept calling back and was very nice. And when I started looking again, their price was good and competitive, and she remembered me. Whatever she said was accurate. And she followed up. It was a good experience.
Reviewed June 22, 2018
King of the Road answers all your questions, and makes you comfortable about the process. If you have any questions they’ll walk you through it or try to find the answer for you, which is nice. I had a few problems and I called them and they reached out to the dispatcher and then tried to solve all of that. Claire, the rep who helped me, was wonderful. The dispatchers were also great. The only problem I had was that there was some conflict about what day the car was gonna be picked up because I set the available pick-up days. The guy called me the day before the day of the pick up to pick up the car earlier and I couldn’t. And then when the pick up day came around, they had the day to do it.
Well, they picked it up on the fifth day, which was still fine because it was in the five-day grace period, because they always go to that guy since he’s the only one who makes the Texas to Vegas route. And so, he had to come back. If I knew that, maybe I would’ve worked it out where I’d get the car earlier. But I didn't know that. That was just my misunderstanding. But I was really confused before because he was calling me a day before saying he’s picking up that day before it was ready. But it worked out because he’s actually seen my car and he felt bad. So, it was fine.
Reviewed June 21, 2018
I was getting out of the army so I had to move and King of the Road's reviews were the best. I used a website that compared rates with everyone and their quote was about the same as other places as well. Then I got a call from King of the Road and the person I talked to was friendly. My interaction with the driver was also quick. He came and once I've dropped the vehicle off, he drove it in the truck. It took about 10 minutes.
Reviewed June 20, 2018
I was shipping my vehicle from North Carolina to Florida and was looking on the internet. I found a couple of shippers and King of the Road Transport reached out to me. I talked to Carol and from the beginning, she was very kind. She helped with everything about the rent and the service. Also, I got several quotes from different partners but her quote was the best one.
Reviewed June 19, 2018
A friend of mine had used King of the Road Transport's services and recommended it to me. I go to school in Los Angeles and I live in New York, and I’m shipping my car home for the summer. King of the Road's quote calculator online was helpful and the amount I was given then was what I was actually charged. And the transport was really fast. It took about nine days but I expected it to be a week longer. Also, their customer service reps were helpful. It was a great experience.
Reviewed June 18, 2018
I did a military move from California to Virginia and had King of the Road Transport transport my Mazda. One of my colleagues had used them before and recommended them. I spoke with the customer service and they gave me an initial quote aw well as explained how the pricing goes. A couple of years ago, when my uncle and one of my colleagues shipped their vehicles, the prices were lower. Now, it’s a little bit high. I chose an open transport and my car arrived dirty but had no damage. I’d recommend King of the Road Transport.
Reviewed June 17, 2018
I was moving to a new job. I found King of the Road on the internet and then I just went with them and then I really liked the experience. They did a good work. I used them for the last three times. The quote given to me was good and the rep I spoke with was good, as well. They were able to fit my schedule every time. I used the open option for transport and we've not had any complaint so far.
Reviewed June 17, 2018
The King of the Road Transport did an excellent job for me. The person who answered the phone was very helpful and I got a good feeling from them because before, we had a bad experience with moving some furniture from one company. The quote given for the transport was pretty fair too. I checked them out with some other companies and they were all pretty much the same. The driver and the service were great as well.
Reviewed June 16, 2018
I was just sending my son's Jeep from California. I had shopped around online and selected King of the Road based on reviews. I had called another company and when I called King of the Road, Connie gave me a real, good and personal service. She told me that the other company had tied it up to where she couldn't do anything. I called back the other company and told them that I didn't authorize them and they released it. I ended up paying $175 more than the original quote. The first quote was $1,200 and it ended up being $1,300.
Connie said something about the shipper. I was surprised that they couldn't find a shipper to come to Hattiesburg, Mississippi. We ended up driving an hour and a half down to Slidell, Louisiana and there was no problem to pick it up there. The delivery guy was very prompt. He was steadily texting me and letting me know the approximate arrival time. We agreed to go there before it was shipped so it wasn't a surprise. I was just trying to give her points of places nearby just in case somebody was going there. I would recommend King of the Road Transport since it was scary for me. My son had already left so we were literally leaving the key with the apartment complex and relying on a stranger to go pick up a vehicle and ship it.
Reviewed June 15, 2018
King of the Road Transport was the first transport company that I found and the price given for the transport was fair. I also had a good interaction with their rep. I did the open transport option and the condition of the vehicle upon delivery was good.
Reviewed June 14, 2018
Shipped my car from California to Georgia. Everything went on very smoothly. The car was picked on the day promised & delivered as promised. I will use King of the Road Transport for my future car transport. I will also recommend to friends. Well done!
Reviewed June 14, 2018
I used King of the Road Transport to move my car from Orlando, Florida to Cedar Hill, Texas. The organizer was helpful and she was good when I spoke to her. The only issue that I had was that after I was given a quote, she called me back when the move was closer and she told me that the rates had gone up. They needed to put me on something else but I was told that, once I made the reservation, it was locked-in. Anyway, the driver was very professional and he delivered my car on time. He kept me updated on everything that was going on even what time he was gonna arrive.
Reviewed June 13, 2018
I had a very good experience with King of the Road Transport. My daughter is a very good doctor and she got a residency. She moved from Philadelphia to San Diego but we had her car moved to Sacramento because our son lives there. We called in to get a quote and it was comparable. But more importantly, I looked at the online reviews and King of the Road had great reviews. I worked with Jessica and she was great. She gave me very timely updates, like when the driver was gonna be there. The driver also seemed very nice and easy to work with. He told me where and the approximate time the car was gonna be delivered. Everything worked out really great.
Reviewed June 13, 2018
I relocated and I have two vehicles. I didn't wanna drive across from New Mexico to Georgia in two cars. I wanted my family and I to travel altogether, so we had one of them shipped. When I first looked into having that done, I got a whole bunch of quotes from about 10 different companies. I started following up with them and King of the Road was the only one that got back to me after that. However, it took forever for them to pick the vehicle up. There was an estimated pick-up date and they missed out by over a week. But once it got picked up, the actual transportation was a lot quicker than I expected.
King of the Road was pretty good at explaining and keeping me up-to-date about how it worked. It's not always easy to find a driver who is willing to do each job. They helped me understand what the problem was. Overall, it was a positive thing. It was a little frustrating at first, but I'm glad that we decided to do it. They are the best if you need your truck transported.
Thank you for taking the time to share your experience, it was a pleasure to work with you.
Reviewed June 12, 2018
King of the Road's offer was reasonable and their customer service was good. They were timely and excellent in picking up my car. However, they switched trucks and my car was in the middle. The car they removed going off to me was a Toyota truck or SUV and the driver who was dropping off my car could have gotten off the ramp a little bit slower for that particular vehicle. When they moved my car, it was a lot slower, so I’m hoping the car was treated the same way going on and going off. Nevertheless, i would still recommend them.
Reviewed June 12, 2018
We purchased a vehicle out of state and we needed it shipped. A friend of mine had told me about King of the Road Transport and I used their online quote calculator. It made the process easier. It was less conversing. Their customer service team seemed reasonably good. I’ve gone through this process a few times before over the years and sometimes things kind of move fairly quickly and there’s different people involved. There was a little bit of confusion that went on in that way but overall I was happy with things.
Reviewed June 11, 2018
We were relocating to Florida and we needed both vehicles shipped. There were several companies that contacted me but King of the Road Transport stayed in contact because we had to move the day a couple different times. The quote given was fair and it changed at the end but we understood that that was a possibility because of the delay in shipping. I wasn’t surprised that it went up a couple hundred bucks. It didn’t bother me. The cars were in perfect condition when they arrived. I don’t think I’ll ever need to ship a car again but if I do, I’ll definitely use King of the Road. It was real good with the representative and the driver was very friendly. He knew what he was doing, knew exactly where to come through, and kept me informed along the way.
Reviewed June 10, 2018
I moved from Texas to Georgia and I needed my car over. King of the Road gave me a better deal and although everybody would like to pay less, I was okay with the quote. They were cheaper and they were consistent. They wanted the work and they kept in touch with me. I didn't have a set date when I would like for the car to get over but I told them I would let them know and they said okay. They were very professional about it too.
Reviewed June 9, 2018
We needed a fire truck shipped from Chicago, Illinois to Washington and King of the Road Transport was about 50% less than the other companies that transport the same size of vehicle. However, the interaction with them went very bad at first. When I purchased the vehicle, the seller stated that it was 11-foot in height so that was the dimension I gave to King of the Road. After the truck was picked up by the driver, they started to transport and then I got a call from King of the Road. They said, “Hey, we got a problem. The truck’s sitting at the state line and they’re way over height.” I asked how bad and they said the truck's 12-foot and 2-inches tall. The place where I parked the truck is only 12 feet tall with a door so I said, “This load can’t be 12-foot-2.” But they said that it was and that they were stuck right and needed permits.
So I called up the trucking company and said that if that was the case, we had to turn it around. But then, I asked them to have their guy re-measure the truck. They called back later 15 minutes and apologized profusely because apparently, the truck driver couldn't read the tape measure. The load was 11-foot-2, not 12-foot-2. Technically, it was still over height and still needed a permit, but the guy from the trucking company said, “You know what, I put you under enough stress in the last couple of hours. Don’t worry about the permit, we’re just gonna keep that for those sizes."
Alos, it took a long time for them to find a truck when they said they usually find one in a couple of days. It was to the point where I called another company who gave about the same $5,000 bid with King of the Road when three other companies' were $9,500, $11,000 and $12,000. For some reason, nobody was having a very good time being able to find the truck for this particular load. So it wasn’t just King of the Road that couldn’t find the truck.
Time started dragging on, but the King of the Road did pretty good. They called frequently, updating me and saying, “Hey, we’re still doing everything we can to find the truck.” Then the truck that delivered was a little bit higher in price than what they quoted. They said the lowest that they would do it for was $5,600 when the quote was $5,000. King of the Road called up and told us about it. They said, “If you want it, you can take it. If not, we can wait longer and see if we can find a truck.” I talked to my boss and he said we would take the extra, just to get the fire truck delivered. Nevertheless, King of the Road was fine and the truck was delivered on time with no damage.
Reviewed June 8, 2018
King of the Road Transport had good reviews and their price was reasonable. It wasn’t the highest nor the lowest and they also offered some insurance for my car which we had to ship to Virginia where we were moving. The customer service representative was nice, and gave me all the facts about the transport. Also, the driver who picked the car up seemed friendly enough and knew what he was doing. King of the Road did a great job and my car got here in one piece. And the quote stayed the same at the end. Everyone was happy.
Reviewed June 7, 2018
I moved and I chose King of the Road Transport because they sent me a $50 off coupon in my email. I used their online quote calculator and it was good to get an idea. Their customer service was also good. The driver was finicky, but I know it was a third party. Still, overall, I would recommend them.
Reviewed June 6, 2018
I was relocating and I had to ship my vehicle. Based on the reviews online, I went with King of the Road Transport and the quote they gave me was pretty close to the price I ended up paying. It was not the cheapest but it was fair. And when my vehicle was delivered, it was intact.
Reviewed June 5, 2018
I couldn't believe how smooth everything went. All my prior vehicle shipments were done through employer and this was the first time doing this on my own. It was a wonderful experience and if I ever need to do it again I will certainly call King of the Road. The company transporting was very good in communicating both pick up and delivery times and locations. Uri arranged my contract and notified me of the name of the transport company and Alex was fantastic in communicating with me through the pick up and the delivery also. Overall a great experience.
Reviewed June 5, 2018
Received many quotes for my vehicle transportation from NY to CA, and then googled the best out of the quotes I received from Consumer Affairs. King of the Road was rated among top transportation company, and now I know why. Uri ** worked with me by calling the transport service within that day to see who can pick up the Nissan Pathfinder, confirmed and setup with the transport company later. He kept me informed of do and don't on top of the pickup and drop off, making this absolutely the “easiest transaction”. Price was fantastically reasonable and affordable, and driver was pleasant, professional, and accommodating. Car was delivered as promised, in perfect condition, kudos to the driver who traveled through limited freeway to get car on next day it was promised! I ABSOLUTELY RECOMMEND KING OF THE ROAD!
Reviewed June 5, 2018
King of the Road Transport has a lot of good reviews and I thought I'd give them a shot. I used the open option for transport and everything was fine with the vehicle upon delivery. The price and interaction with their rep were okay, as well.
Reviewed June 2, 2018
We moved out of the state of Florida. I had a prior business with King of the Road and the first vehicle was shipped really quick. It took them two days to get to California to Florida. That's why I came back and hired their services again. I drove the vehicle to a big parking lot because the driver wouldn’t be able to get into our subdivision. I got one call that said that the transporter was in Texas and he'll get to California in two or three days. There was no rush and the guy told me that he's a single driver and it will take him five days to travel from Florida to California, but that was fine. I would recommend King of the Road.
We are glad both your experiences with us were pleasant. Thank you for taking the time to share!
Reviewed May 16, 2018
Received many quotes for my daughter's car transportation from NJ to Florida, and then googled the best out of the quotes I received. King of the Road was rated a top transportation company, and now I know why. My coordinator called when he said he was going to, and set up delivery and drop off to my specifications. Their customer service girl also kept me informed of pick up and drop off, making this absolutely the “easiest transaction”. Price was fantastic, affordable, and driver was pleasant, professional, accommodating. Car was delivered as promised, in perfect condition, kudos to the driver who traveled through horrendous weather to get car on day it was promised! I ABSOLUTELY RECOMMEND KING OF THE ROAD!
Reviewed April 17, 2018
Carol ** – our Sales & Logistics Specialist was terrific to work with. She took the time to explain the entire process and kept in touch with me each step along the way. Alex from Dispatch was also great to work with. Since this was the first time we had ever transported a vehicle, Carol’s excellent communication skills brought us peace of mind throughout the process. The driver that was assigned, Jacob, actually delivered the vehicle 2 days earlier than originally expected, which was a great help to our son in the Air Force who was waiting on the car. The vehicle arrived in the same condition as it was sent. I HIGHLY RECOMMEND King of The Road and would use the service again, as well as recommend them to others.
Reviewed April 4, 2018
I received an email from King of the Road which included the quote and I liked it. They answered promptly when I called them, and they responded back within minutes to tell me that the driver was ready. It worked very well.
Reviewed March 31, 2018
I was relocating from Kentucky to Phoenix. One of my friends had used King of the Road and he recommended them to me. Compared to other transport, the quote they gave was a little cheaper and the rep I interacted with was nice. She was very helpful and it was very smooth. They were planning to deliver the vehicle in one week but I got it sooner and they let me know in advance when the car was arriving. So, all in all, it was good and I would definitely recommend them. They're a good company to ship and the customer service is good.
Reviewed March 28, 2018
I solicited a number of bids when I had to move across the country. King of the Road came in at the lowest bid and they had satisfactory reviews online. Everything went fine until there was an issue with the carrier company. They were apparently picking up another vehicle that was similar in the same city. We started getting conflicting information about when they were coming. I got a call from King of the Road telling me that the carrier was on the way to pick up the vehicle the next day when the vehicle had actually been picked up the day before. And I was out of town trying to figure out where the car actually was and trying to make sure that it was going to the right place. Apparently, it was all a screw up on the carrier’s end, but King of the Road was understanding and supportive and was able to track down the truth, and got it taken care of.
Reviewed March 27, 2018
I needed to get a vehicle from one of our facilities at North Dakota back to St. Louis. I've used King of the Road before and I had good luck with them then, so I just used them again. The quote I was given was extremely fair based on what I found from other vendors. The gal I dealt with was very polite and very helpful. They said they found a truck that was picking it up right away and bringing it back quickly, so that was great. I was happy with that. Last time I had to do it, I had to wait for a truck that was going that route and it took a couple more days.
Reviewed March 25, 2018
My experience with King of the Road was resoundingly positive. Cimarron, the driver's employer was excellent. We were relocating and King of the Road was responsive and competitive compared to other transport companies. Their quote wasn't the cheapest but it was closer to the cheapest. The saleswoman was very responsive and sharpened their pencil a little when push came to shove to seal the deal. If someone were to end up moving either for work or not, I recommend King of the Road.
Reviewed March 23, 2018
I had a really good experience with King of the Road Transport taking out a vehicle to my daughter who was in college. The conversations I had with the person who I booked the shipping with made me choose them. Also, I did some research and checked Better Business Bureau reports, and the company had very good ratings. The quote I was given was right on par. Claire, their rep, was extremely helpful too. I was at the Audi dealership getting my daughter’s car serviced and was thinking about driving it out back and forth. I called up Claire and told her that I wanted to go. She asked me when I wanted to do it and I told her ASAP. She then made a couple of phone calls and said, "I could have a guy there today." That was on a Tuesday and it was amazing. She was also good about sending me emails and did a lot of follow-ups.
The guy who they sent was super cool. He showed up around 6 o’clock in my neighborhood and loaded the car. I asked him, "When do you think it's going to be out there?" He told me it would be there on Thursday or Friday. I had a complete communication with him as I had his number and we were texting back and forth. He was very good about letting me know when he was going to be there. Since I got to get home, I flew out to Texas and the driver was there at 1 o’clock on Thursday. I would recommend King of the Road Transport.
Reviewed March 22, 2018
I did not want to drive cross-country with a toddler again and since a lot of military families I know use King of the Road Transport, I went with them too. I wish though that their quote was cheaper but I was okay with it. My interaction with their reps was good. They answered everything I asked. And, the one that picked up vehicle was fine too. However, the guy that dropped it off, I didn't understand a word he said. But at least I got my car so that was cool. But there were a few scratches that were not on the pink copy when I gave my car to the transportation guy. I couldn't see it because it was covered in dust. I just noticed the scratches after I washed it. I'm a fulltime mom, student and I work, I'm too exhausted so I haven't gotten a chance to contact anybody. Overall, they have good service and good price. But I'd tell others to rinse their car when they get it to make sure there are no other minor scratches on there.
Reviewed March 19, 2018
King of the Road Transport arranged the safe transportation of my vehicle from the midwest to the west coast during the late winter months. Their professional staff, (Marc and others) stayed in constant contact with me during the whole process, from beginning to the end. I had no problems, they answered every question, and were available when I needed them. The road team who picked up my vehicle, transported it and delivered it provided excellent service. My car arrived safely and in the same condition as when they picked it up. I am 100 percent satisfied with King of the Road Transport and highly recommend them to anyone needing transportation of a vehicle!
Dear Melody, thank you so much for this awesome review. It was a pleasure working with you. I am glad all worked out well. If you know anyone with shipping needs do not hesitate in referring them to me. Best regards. Marc. 954-780-8690 marc@kingoftheroadtransport.com
Reviewed March 19, 2018
Contracted with King of the Road to transport my vehicle from Atlanta to Pittsburgh. Marc delivered as promised, having the car picked up within the time he said they would and delivered by Taurus Auto Group on time. I would use this company in the future.
Dear Regis, thank you so very much for this nice review, we try to excel with the services we provide our customers. I If you know anyone with shipping needs do not hesitate in referring them to me. Best regards. Marc. 954-780-8690 marc@kingoftheroadtransport.com
Reviewed March 13, 2018
What a wonderful experience we had with King of the Road auto transport!! Claire provided exceptional customer service!! Above and beyond her job!! The driver (IFL haulers) she found us picked up on time and delivered on time. I would definitely recommend them to anyone!!
Reviewed March 13, 2018
I bought a car in Texas and I live in Connecticut. King of the Road was recommended and I hired them to ship my car. I called them and they gave me a quote. I wish it was a little more reasonable but I understand it was about where everybody else was falling, because I called around, too. I worked with Carol and she was great. She told me what was expected and that same day, she had somebody who was able to picked up the car. They were quick and I was very happy with my experience. I’d used them again and I recommended them to others.
Reviewed March 12, 2018
King of the Road Transport was affordable and able to work with our schedule. They were recommended by a lot of other military spouses as well. They were very friendly and accommodating in scheduling the transport. We were able to have conversations to a direct person rather than going through a whole messaging system, which was nice. Having them be the middleman between us and the driver up until the day that our vehicles got picked up was nice too. There was a situation where our cars were about to be picked up a little too soon. My husband and I are both active-duty military and we were moving from California to North Carolina on orders. But we still needed to be able to go to work the day after the cars were to be picked up and they were able to be the middleman between the driver and us, and got us what we needed.
Reviewed March 11, 2018
We had two vehicles that were in a remote location and we had King of the Road Transport ship them back to our home office since we used them before. The quote they have us was fair and it was the same as the end payout. The driver was great and the car arrived in the condition it left. I'd give their email to my friends.
Reviewed March 10, 2018
My father-in-law is 84 years old and he had driven out to Reno to my sister-in-law's to surprise us. But he ended up flying back and leaving his car out there but we didn’t want to drive all the way back to Reno to get his vehicle. King of the Road Transport had a very reasonable price. I had checked another company and they gave me a price that was so much higher than King of the Road. And when they finally located a driver, which took them a week and a half, they raised their price up $200 more. I called King of the Road and they were able to find a driver within a couple of days. The price they quoted me was also the price that they charged me, and it was quick and reliable service.
The customer service was great too. They always responded to me and let me know where we were at with it. It was a great experience and I would definitely recommend them and use them again. I also recommended King of the Road to my dad, who is into collecting and picking up cars, and he had used them to ship a car out of Texas.
Reviewed March 9, 2018
I moved from Fort Loudoun, Tennessee and then, my vehicle mechanic lives in Florida. I had to put a new motor in my Ford F350 so I needed to transport it. I googled and talked to certain people and King of the Road was who I felt most comfortable with. Their rep was straightforward and not beating around the bush for nothing. My experience with King of the Road was good.
Reviewed March 8, 2018
I bought a car in Oregon and had it shipped here and everything went well with King of the Road Transport. The ratings and the reviews I saw were a little bit better for them than some of the other ones I looked at. The online quote calculator also made things easier and the price was reasonable. I’d recommend them.
Reviewed March 7, 2018
I recently moved us from Michigan to Oregon and transported a 2017 Mazda CX-5. I had a short timeframe to move and King of the Road gave me the best quote, and the communication was very good. They were very clear on what could be done and what couldn't be done. They did not say multiple things, so whatever they were committing was for sure. That was good because when we go for movers, we always get that feeling that we'll be sitting around. Everything was committed and on schedule, so I'm really happy with the services. My experience was really good and in case anybody moves, I'll definitely recommend them.
Reviewed March 6, 2018
We were relocating from California to the East Coast. We filled out a form so we were besieged by a whole bunch of folks that worked with it. King of the Road gave me a quote at the beginning and it was accurate. It gave us a five-day window, but I ended up paying $100. We also reached out for quotes from a couple of other companies and they were about $1,000 more, so this was worth rolling the dice on. King of the Road was proactive in reaching out to us when they got information, which was nice. They also resolved everything pretty quickly. They did what they said they would do, which was give us a good 24 or 48 hours' notice each time. And the driver was exactly on time, relative to his predictions, so that was all fine. I'd recommend them.
Reviewed March 5, 2018
I was moving across the country to a different school and I had to get my vehicle shipped over here. The quote King of The Road gave was accurate. The payment method though is different. They told me that I could use money order. And that’s why I made it out. And then less than 24 hours the driver called me and they were like they don’t accept that, they only accept cash or I can make a cashier’s check. But there's no bank here to withdraw. So I had to go to through that whole ordeal and that was a headache.
The driver is more so just like, "It's a policy of their specific owner/operator trucking company." But the customer service representatives at King of the Road worked with me very well and they did their best but it still kind of lays fault that they told me that I could use money order and then I couldn’t. They should probably communicate with the owner/operator more on their payment process.
Reviewed March 4, 2018
I transported a GMC 2500 using King of the Road, which was recommended by the person that sold me the truck in Washington. I spoke with the vendor and we did everything over the phone. He did a good job. It was my first time getting something like that delivered and they delivered right on time. The driver unloaded it for us. The battery was dead and he jumped it. He made sure my boys could get it cranked and running before he took off, so I really appreciated that.
Reviewed March 3, 2018
We have two cars and my husband's mom who lives in Philadelphia needed a car so we were shipping one to her. King of the Road Transport had better reviews and their reviews seemed a lot more consistent compared to other companies. The online quote calculator also made getting a price range easier and convenient. I didn’t have to give out my email ‘cause companies would start sending you lots of email if you do that. And the final price was exactly what they said it would be. Everybody was really great too. They did what they said they were going to do. They communicated well and were very thorough. They called a lot to make sure to keep me updated about the driver. And any time I emailed, they got right back to me. They made it very easy for me to ship my car and I had a great experience.
Reviewed March 2, 2018
Previously I was struggling with another company about shipping my car across the country. After a lot of frustration, I decided to shift to King of the Road and glad to find an immediate difference in their service. By that time I was physically in the new place, while my car was left at the old apartment, so picking up my car was not easy. Yet Carol **, the coordinator working on my case, was really helpful, patient, and responsive re my (a lot of) questions, and reached out for carriers to take care of my special needs. The pick up was much faster and easier than I thought, and my car was delivered safely sooner than expected. I would definitely recommend them to any of my friends who ever need to move their cars in the future.
Reviewed March 1, 2018
I was doing a military transfer and though King of the Road wasn't the cheapest, they had a pretty fair price and their quote was accurate. I hit the same ice storm that the truck hit, so I understood why they extended it a couple of days, but I didn't mind. Nothing happened to my car, so the service was good as it could be. I've recommended their services to somebody and she's gonna use them.
Reviewed Feb. 25, 2018
We sold a vehicle so we needed to use an auto transport company. King of the Road Transport had an online quote and the price was good. The service was very good too. They were on it right away and they followed all the steps along the way so they did a really nice job. I would use them again.
Reviewed Feb. 16, 2018
Was worried at first about shipping my car but they made me feel comfortable about the process and kept consistent contact to let me know what was going on. Awesome job. Will use them again when I move again in the next couple years.
Reviewed Feb. 13, 2018
There was thorough communication, follow through, and straight shooting. I was very happy with how things went up to the shipping and did not have any issues getting my car from Maine to Florida. I would recommend these guys. They will do a great job for you!
Reviewed Feb. 11, 2018
Top to bottom, there was thorough communication, follow through, and straight shooting. I was very happy with how things went up to the shipping and did not have any issues getting my car from Denver to Anchorage. I would recommend these guys. They will do a great job for you!
Reviewed Feb. 2, 2018
I was moving and used King of the Road. Their price was decent. I think it could have been cheaper, but it's okay. It was good with the representative too. But I don't think it's fair to pay the company lots of money and this money doesn't go to the driver. I feel this is not fair. Most of the money should go to the driver. And it's fine to have a commission but not 30 or 50 percent of what I had paid. It doesn't make sense.
Hi Michael,
Thank you for the review and I'm glad you are pleased with how Claire and our team handled the order. We would like to point out that there is a standard industry broker fee. We have aligned our fee with the service we provide for each and every client. Just because the carrier payment may be less than other routes, doesn't mean we are not required to do just as much work. Screening the carriers, matching a carrier with the exact schedule requested. This takes time, effort and talent. Verifying the driver is licensed and insured, not just on paper, but with physical phone calls to verify they are in fact covered and reliable, all while following up with the client along the way. We thank you for your feedback and are happy to hear that you were satisfied with your transport. Please feel free to contact me with any questions or concerns regarding our fees or transport services.
Best,
Jeremias Thuesen | Operations & Sales ManagerKing of the Road Transport
@ jeremias@kingoftheroadtransport.com
P (954) 368-9829 F (954) 374-6948
www.kingoftheroadtransport.comSales and Operations Manager
Reviewed Jan. 26, 2018
I had a military move and the quote that King of the Road gave me was $300 less than everybody else. They have excellent service and their rep got everything set up within a day. They were easy to deal with and got everything done on time.
Thank you so much for this glowing review. I am glad you had a good experience. Communication is key and you have been responsive at all times which always helps. Best wishes with your new endeavors in San Diego. If you ever need a transport or any of your friends, relatives feel free to refer them to me.
Best regards.
Marc.
Reviewed Jan. 22, 2018
I bought a vehicle from an auction. I needed transport and was in a deal with someone else but they dropped the ball on me. They didn't pick up the vehicle because they wanted to charge me in full upfront. The gentleman from King of the Road who took care of me had given me some sound advice. He told me that nobody pays in full and if they would do it, when they say they're picking up the vehicle, they're picking up the vehicle. They'd call and bill our car to a certain amount and the final amount would be paid directly to the driver. They were very forward and upfront and I really appreciated that. The guy that delivered the car was awesome as well. The quote from King of the Road was reasonable considering I didn't have time to take my buddy's trailer and get the car. Overall, I was very satisfied with the service.
I buy a good amount of vehicles at auctions. So whatever I buy, if it’s not close to me, then I can pick it up late. I’ll go as far as Connecticut to pick up a vehicle. I even got bigger one in New York, because I’m out of Massachusetts. But if I have to go any further, they got my business. Also, a buddy of mine owns a body shop. We buy and sell cars and go to the auction a lot. We said that as far as we’re concerned, King of the Road's the only one we’ll use if we need a car brought up.
Hi Roberto,
Thanks for trusting King of the Road. It is our continued mission to be completely upfront and honest as to how the industry works, and to always provide the best, most reputable and competitive service.
We work with auctions all the time too, so whenever you have anything else, you know who to call!
Regards,
Erik
Reviewed Jan. 21, 2018
We just got a brand new car but people didn't want to drive and put mileage on it, so we thought it would be best to have it transported instead. I called quite a few transport companies but the young lady that I spoke with from King of the Road was helpful. She did a good job on who to call and the quick service that I was looking for.
The online quote calculator helped along the process as well. When I saw the quote, it was reasonable and so, I sent everything in. Also, the required time was really something that I liked. We were trying to get the car there within less than a week. They picked the car up on a Saturday and was there on Wednesday which was a day longer, but that was because of the weather, so we were fine with it. We are planning on using them again within a couple of months because we have a couple of more cars that we're going to be moving. I would definitely recommend King of the Road. The price was something that we didn’t mind paying for the service that we received.
Hi Tahaj,
Thanks for choosing us to ship your new car! When you are ready to ship again please feel free to call me.
Sincerely,
Claire
Reviewed Jan. 20, 2018
King of the Road's main office is in Florida, and that’s mainly the reason why I chose them. Their quote was a lot cheaper than the other quotes that I received. The reps were all very nice and they made sure that I got everything I needed. The drivers called me before they came, and they came a lot earlier than I expected. King of the Road actually does what they say on their website. Everything went by smoothly and I’ll probably use them again.
Hi Sharmagne,
Thank you for taking the time to leave us a review!! Please feel free to contact me any time for a quote on a car shipment.
Best,
Jeremias
Reviewed Jan. 20, 2018
Claire is a rock star - I shipped a car from Chicago to LA on short notice and KOTR took care of me in a professional and easy to understand manner. Claire walked me through the process without making me feel like dealing with somebody who simply wanted my credit card number. She explained how the industry worked, which really helped put my mind at ease. They got me a truck lined up in less than 2 days and were diligent with pricing, follow up and customer satisfaction. In an industry that is full of bad apples, I was really impressed with KOTR and will look to use their service again if the need arises.
Hi Jim!
I am a rock star!! Thanks for leaving such a wonderful review!! If you or anyone you know needs help getting a vehicle shipped please feel free to have them contact me.
Sincerely,
Claire
Reviewed Jan. 19, 2018
We’re racing, so we ship cars all the time. I started using King of the Road as a broker a year ago and I've used them four times. Their fees are slightly less and they’ve done a good job. They're also very efficient, which is one of the things I like about them ‘cause a lot of the other brokers are a total time waster. And we don’t usually talk in person. I know what to send them, so I just email them and they try to book it. If they don’t get it picked up, they’ll let me know that we need to raise the price, then they send me the contract. We have a system with them, which is what I need ‘cause I’m really busy and that’s why I keep using them. I appreciate their service.
Hi Lara,
Thanks for putting your confidence in us to ship time and again. We really appreciate your business. Please feel free to let anyone you know to give me a call.
Best,
Carol
Reviewed Jan. 18, 2018
I Googled all the transport companies and there were a lot. I emailed a couple of people then King of the Road called me. That was last year and they followed-up four months ago if I was still interested. Their reps were very nice and speaking from experience, they have excellent service. My car arrived in the same condition as when I gave it to them, except for one little dent but it's not noticeable. I was very satisfied and happy from the start to finish. The shipping fees were very reasonable, too. I would recommend King of the Road.
Hi Vicky,
Thank you for the wonderful review! If you or anyone you know would like to ship a car feel free to call me.
Best,
Claire
Reviewed Jan. 16, 2018
I am very pleased with the professionalism of King of the Road transport and the driver that was dispatched to pick up my cars. He was very considerate, professional and took great care of both cars. He walked me thru the process and documented any scratches that my cars had prior to loading. He also went out of his way to work the drop off time that worked best with my brother's work schedule and was on time. Both cars arrived with NO issues. I highly recommend using this company and if I need to I would definitely use them again.
Hi Josephine,
Thank you for the review! We all work hard to make sure that you are aware of whats going on at all times. If you need a quote in the future please do not hesitate to call me.
Sincerely,
Carol
Reviewed Jan. 15, 2018
When I shipped my car from California to Alabama, I didn't do my homework and I ended up getting a bad company, which resulted in a lot of my stuff being stolen out of the car and the car was in a bad condition. I was leaving Fort Rucker, Alabama. I was getting out of the army to come to California, and I definitely wanted to do my homework. I looked at different consumer reviews online. And everybody has something good to say about King of the Road. So, I felt comfortable. I got in touch with John who said they were going to make sure they stayed in contact with me from pickup to drop off. And he also said, "It doesn't matter if you have any questions at 10 o'clock at night, 1 o'clock in the morning. Don't hesitate to call me." So, that was really awesome.
And then, the truck driver was really helpful as well. He called and he was on time. Everything was timely and he stayed in touch with me from point A to point B. I also liked that the same person who came to pick the car up was the same guy who was going to drop the car off. He was shipping my car and my girlfriend's car as well. And I was telling her when I was having my car shipped from California to Alabama, a tow truck picked the car up and I had no idea who else was touching the car. So, it was definitely like night and day dealing with King of the Road because they talk to you from pickup to drop off. I strongly recommend using King of the Road Transport.
Hi Troy,
I am glad you had a much better experience shipping with us!! If you ever need assistance shipping a vehicle again please dont hesitate to call me.
Best,
Marc
Reviewed Jan. 15, 2018
I had my Audi S5 delivered from LA to Wyoming and they did a great job making that possible. Carol ** was very helpful and kind and always answered her phone and gave me all the information I needed and made the whole process enjoyable. The car arrived in perfect condition and the extra $400 to enclose the vehicle was well worth it! Definitely recommend to others and if your vehicle is a nice one, it's worth the extra $$$ to enclose it.
Hi Christopher,
Thanks for taking the time to tell everyone about your experience shipping with us. Please feel free to call me for a quote for Enclosed or Open transport at any time!Sincerely,
Carol
PS: Thanks for the picture! It looks amazing!
Reviewed Jan. 14, 2018
An overall positive experience. They kept me informed with regards to pick up and delivery and delivered the car in a timely way with no known damage. The price was competitive so the overall experience was very good.
Hi Mike,
Thanks for the review! If you or anyone you know needs to ship a vehicle feel free to contact me.
Thanks,
Marc
Reviewed Jan. 14, 2018
King of the Road's price was appropriate. And their customer service representatives were good and were able to answer my questions. But they can shrink the shipping window. It took five days, which was a little bit longer than expected. Other than that, I had a good experience. And my Volkswagen arrived with some dirt on it but there was no damage.
Hi Yuchen,
Thanks for reviewing our service!! If you or anyone you know would like to discuss a car shipment please feel free to call me.
Best,
Marc
Reviewed Jan. 13, 2018
When I talked with King of the Road's salespersons, they were very customer-oriented. They responded quickly, too. They gave me a very competitive quote based on the other ones I got. And within three days placed that I needed, they picked up the vehicle and it was here the next day. I had a fantastic experience and I already recommended them.
Hi Dan,
Thanks for recommending our service!! Please feel free to have anyone you know call me for a quote or information about shipping a vehicle.
Best,
Jeremias
Reviewed Jan. 12, 2018
We liked King of the Road's ratings, reviews, and price. Their representative emailed and called me. He was a friendly guy and he treated me good. I met the driver at the pickup and my daughter met him at the delivery destination and he was really cool. He was a subcontractor, but I like the way he handled my vehicle. We had a great experience and I would tell my friends that King of the Road is the company to hire.
Hi Scott,
Thanks for entrusting us with the shipment of your Camaro! If you ever need a quote in the future please dont hesitate to give me a call.
Best,
Erik
Reviewed Jan. 11, 2018
We were moving and the people at King of the Road were definitely very helpful. We had good communication throughout the whole process. They have a efficient service and were very careful with my two motorcycles. It was a great experience and everything was picked up and delivered as expected. However, I had to make several different points of contact in order to get them because they had a second-tier vendor that they went through to transport the vehicles. I would still recommend them though, but if they could have one number to call, then that would be definitely helpful.
Hi Jason,
We will work on making that simpler! Thanks for letting us take care of shipping your Motorcycles!! Feel free to call me if you ever have need to transport again.
Best,
Carol
Reviewed Jan. 10, 2018
King of the Road was cheaper than what everybody else was pricing me. The only issue that I had was with the driver because he gave me a time that he was supposed to be there to pick up the car and he wasn't there. And then when he was on his way, he told me that he wasn't able to get to me, so I had to drive my car at least 20 minutes to get to him. I didn't understand why because I always see big trucks come the way where the pick up area was. Also, when he dropped off my car, the person that signed for me to get my car had to go meet him to get the car as well. We had to basically do the same thing as far as the pick up. But if I have to use a shipping company again, it definitely would be them.
Hi Bryana,
Thanks for taking the time to write a review!! I am glad I was able to help you get your vehicle shipped! Please feel free to call me if you ever need a vehicle shipped in the future.
Best,
Jeremias
Reviewed Jan. 9, 2018
Other transport companies were charging me $900, whereas King of the Road charged $950. But King of the Road was well-reputed, so I went with them. It was the first time I was shipping my car and they were very helpful. They answered all the doubts I had, so I was happy with it. They're a little expensive, but they're a good auto transport company.
Hi Kalyan,
Thanks for choosing our company and I am glad everything went to your satisfaction. Please dont hesitate to contact me with any future shipping needs.
Best,
Jeremias
Reviewed Jan. 8, 2018
Every time I called and if I didn't get King of the Road's customer service rep right away, I would leave a voicemail and he would call me back within the next 12 hours. He was professional throughout. I was trying to work this move from overseas while I was still serving in Korea and although the time difference made it challenging, they made it really easy for me. The folks that they ended up hiring to meet me were pretty good. Also, the quote I was given was decent although there were other companies that were giving it at a cheaper rate. But I ended up paying a lot less because the agent I worked with said if I did a major city to major city, it would have been a cheaper delivery. I saved around $150. I would tell my friends that King of the Road was very easy to work with and attentive. And all around, the service was great and communication was good.
Hi Raoul,
Thank you for the taking the time to review our service! We always like to help where we can! Please feel free to contact me directly if you ever need another quote.Best,
Erik
Reviewed Jan. 7, 2018
A friend of mine who used King of the Road's service sent me their e-mail address. I emailed them directly and they put me in contact with the driver. But the driver got back to me and said he wouldn't be able to deliver until a lot later. I said that wouldn't work for me so I called King of the Road again and they said that they would find somebody else, which they did. They got the car down here pretty close to when I needed it. But those drivers have to have a little flexibility. I had to rent a car for a day, but it was not that too big of an inconvenience. Overall, it wasn't a perfect experience, but it was pretty good.
Hi Glen,
I'm sorry we could match your schedule exactly! Next time feel free to call me directly and we can do better.
Best,
Jeremias
Reviewed Jan. 4, 2018
Everything was okay scheduling with King of the Road Transport. But I was a little but frustrated because I requested a certain pickup date or I said I would like it to be only as early as a certain date and they ended up coming a day earlier than that. They called me and said, "Hey, we're going to be there within the hour." And I said, "No, no, no. I requested that you all come either like the 26th or later." And they're like, "Well it's today."
I thought that was going to be able to be arranged and apparently it wasn't. It's an old classic car so it was just a little bit frustrating because we had to rush around and get things sorted out. That was a stressful day for me. It was just inconvenient because I was resting out to work and my boyfriend was working on the car and it was dead and it wouldn't start. I know there has to be some flexibility but I was not prepared at all to get the car loaded that day. We needed one more day to work on it. Also the guy that was picking it up did not care at all, which is no shocker.
When I got it back there were a couple more scratches on it and the emergency break got broken. But I think it's because it's an old car. So we had to get that taken care of and then they couldn't figure out how to get the window rolled back up, which really wasn't that big of an issue. The pick up date coming early from my original requested time frame was kind of frustrating but other than that it was fine.
Hi Ansley,
Im sorry about the situatoin with the pick up of the vehicle and we will strive to do better next time. Please feel free to call me about any future transport needs.
Best,
Jeremias
Reviewed Jan. 3, 2018
I had quotes from a bunch of companies and King of the Road was one of the companies that I spoke with. Their online quote calculator was easy to use. I was relocating from California to Massachusetts and I had a tight window to get my car picked up in California. They were a little nervous but they were able to meet that deadline and they kept me informed the whole way through the process. The transporter texted me the day before and then he texted me a few hours before he was going to be at my new home.
Hi Doug,
I am glad we were able to meet your deadline! If you know of anyone who would like to ship a vehicle please have them call me.
Best,
Carol
Reviewed Dec. 27, 2017
We were moving down to Florida and King of the Road was recommended to us. We got a very fair quote and we paid exactly that amount. They picked up the cars on a timely basis. They brought the cars down to Florida where we are now and we picked the cars up from them. The service was excellent and I would definitely recommend them.
Hi Arlene,
I am so glad we were able to assist you with your move to Florida! If you or anyone you know needs help moving a vehicle please feel free to have them call me.
Sincerely,
Carol
Reviewed Dec. 24, 2017
I needed to ship my vehicle due to a job relocation. I called King of the Road Transport and got a quote, and the price they gave me was competitive. I was pretty okay with the price, and it really worked for me. However, I had someone receive the car for me, and he had some issues during the pick up because the driver said that he was not able to pull into the apartment complex, so the guy I requested had to drive a mile or two to pick up the car. But other than that, everything was okay with the car.
Hi Taofeek,
Thank you for taking the time to leave us a review!! If you or anyone you know needs to ship a vehicle please feel free to have them call me.
Sincerely,
Carol
Reviewed Dec. 23, 2017
I’d needed my car moved from Arizona to New York. So we researched online for auto transport companies. We found that King of Road had good reviews. And we liked the price they quoted. Their transport coordinators were good. Most of the time, we talked to them over the phone and because this took place over a weekend, some of our interactions were through text message. The woman I dealt with was really prompt. Everything went smoothly.
The drivers were good, too. Although the driver who picked up the vehicle was a little confused so I’m not sure where we had a miscommunication. I wasn’t notified by anyone when he arrived. But I heard a big truck drive past on my street and typically we don’t have such big vehicles on the road by my house. I thought maybe that’s him. I stood outside and waited for a little while and then I saw him come on the corner and he was looking at all the houses and we had to stop and say, “Hey, are you to pickup a car?” And he said, “Yeah.” He kept walking and looking around for the address. I told him it’s me, and he took a while to realize that I was talking to him. He was ignoring me because he had a different address listed. I was just relying on my ears to figure out that he had arrived.
I wasn’t upset, but I was worried. If I hadn’t heard that, I wonder what would have happened. Would they have just had to leave? But everything after that was fine. He didn’t talk too much but it was okay with me. He was polite enough. We did the car inspection and he was very thorough. It was a good experience. I was reluctant at first because I’ve never had a car shipped. A lot of the reviews online for other companies scared me. But, overall, it went well. If someone had to get their car shipped out, I would recommend King of the Road.
Hi Tiffany,
I am glad to hear that everything worked out with your shipment! If you or anyone you know needs another car shipped please feel free to call me.
Best,
Claire
Reviewed Dec. 22, 2017
I was bringing my daughter's car home. When I went online and looked, I filled out a small questionnaire, and King of the Road Transport was the first to contact me. I read some reviews out there, and the first thing I read on them is the quote that they give you is what they deliver. They didn't say one thing, and then at the end of the day come back with another.
I looked at about 10 different groups and the quote that I got from King of the Road Transport was right along where I thought it would be. Their customer service is also good. I was trying to nail down a particular time frame and that's hard to do in this industry. But they kept me apprised of everything going on, when the car was going to be picked up in Los Angeles and the general time they would be delivered in Keller, Texas. It was a really good experience. I thoroughly enjoyed working with King of the Road Transport. They did everything they said they would.
Hi Steve,
Thanks for trusting us with getting your car to Texas! If you or anyone you know needs a quote in the future I would be happy to help!
Best,
Erik
Reviewed Dec. 21, 2017
I am a travelling nurse with a contract in Texas and I was living in Arizona, so I had to ship my vehicle from Arizona to Texas in order to work in Texas. I was reading reviews online and I saw good reviews about King of the Road, plus I called around and their quote was the lowest. Their reps were very transparent. They told me everything I needed to know in regards to the vehicle, the storage and what I can keep in the vehicle. In regards with payment, everything was very clear. Everything went well, though I don’t know if it was acceptable that the driver offered to pick me up from the airport instead of me using an Uber to pick up my car. King of the Road is a good company that people should go for it if they were looking to transport their vehicle.
Hi Michelle,
Thank you for letting us know about your experience with getting your vehicle to Texas! If you or anyone you know needs to ship a vehicle have them give me a call.
Sincerely,
Carol
Reviewed Dec. 20, 2017
I purchased a car and needed to ship it. So, I booked with King of the Road. I used their online quote calculator, and the quote they’ve given me was fine. The representative who scheduled the transport was great. This was my first time using King of the Road, and they were very timely and very helpful in scheduling to meet my needs.
Hi Austin,
Thank you for taking the time to write a review! If you or anyone you know needs a quote please feel free to have them contact me.
Sincerely,
Claire
Reviewed Dec. 18, 2017
I looked at several transport companies, and the combination of price and convenience led me to use King of the Road. I needed to ship my vehicle from California to Maine. And their online quote was also competitive. All in all, I had several interactions with their customer service representatives and it was all fine. I am satisfied with their service.
Thanks Gerardo!!
I appreciate you taking the time to write a review about our services! If you or anyone you know needs a quote feel free to have them contact me.
Sincerely,
Claire
Reviewed Dec. 16, 2017
Customer service at King of the Road was very helpful, knowledgeable and easy to reach. Plus the quote wasn't too bad. Everything was delivered on time so I was happy. They have great service and I would recommend it.
Hi Bradley,
Thank you for writing about your experience!! If you or anyone you know needs to ship a vehicle please feel free to have them contact me.
Sincerely,
Carol
Reviewed Dec. 15, 2017
I had three or four companies and I interviewed them, and King of the Road was very effective at communicating. It wasn’t seamless but that was good because it showed that when something happened, they were immediately responsive. I would recommend them to anyone and I would use them again without hesitation.
Hi Michael,
Thanks for choosing us to ship your SUV to New Jersey! If you or anyone you know needs a shipping quote feel free to have them call me.
Sincerely,
Claire
Reviewed Dec. 14, 2017
I used King of the Road Transport when I bought a vehicle down in Florida. I have used them three times and it's been excellent every time. I'd use them again and again.
Hi Richard,
Thanks for your business and the review! If you or anyone you knoe needs a shipping quote have them call me.
Best,
Erik
Reviewed Dec. 12, 2017
King of the Road was very responsive during contracting and professional throughout the process. They did not hide details and was upfront with the potential fluctuation in pricing. If you want fast, honest service, King of the Road is right for you!
Hi Raoul,
Thank you for the taking the time to review our service! Please feel free to contact me directly if you ever need another quote.
Best,
Erik
Reviewed Dec. 9, 2017
The rep for King of the Road said what she was going to do and would call me back which she did. The experience was very timely and organized and I liked that. I could not be happier. It was a sleek thing to get my car shipped for that certain amount of money. The driver was Bob and he was a fine young man, very friendly. I knew he was contracted by King of the Road. I met him at an appropriate place, very close to my home in North Carolina. He was very sensitive to my location so I didn’t have to drive far to meet him. And the same was true for the place he chose for me to pick up the car here in California. I felt like that was very important that I didn’t have to drive 10 miles to meet him and that made me very happy. He was very cordial too and I really appreciated meeting him.
The process was much faster than I thought too and the car arrived without interfering with my schedule. Bob arrived a day earlier than he said he would. I was already here in California and ready to pick it up so it wasn’t an inconvenience. I was surprised that he moved so quickly. Overall, I was very pleased and I would recommend King of the Road Transport for anyone else.
Hi Nancy,
Thank you for writing such a nice review!! If you or anyone you know needs to transport a car feel free to call me.
Best,
Claire
Reviewed Dec. 8, 2017
King of the Road Transport helped us ship the extra vehicle we needed down to Florida. We don't like giving out too much of our personal information just to get quotes together and they met that need. We got a competitive quote and the rep was very helpful. Plus, the driver was awesome and very accommodating. We had called other carriers and they didn't ask us what we wanted nor what our needs were, but King of the Road did. We're very pleased with the carrier.
Hi Joanne,
I am please to here you had a good experience! Please feel free to contact me if you need a quote in the future!
Sincerely,
Claire
Reviewed Dec. 7, 2017
I went with King of the Road after I did my research using Google and did some comparison shopping. I called them and customer service really took care of me. I spoke with Ken and he provided me with the topnotch customer service that I appreciated. I was willing to pay a couple of bucks more to ship my stuff from Brooklyn, New York to Eugene, Oregon where I can just be an aging hippie in peace. And these people made my life so beautiful that I made a very bad mistake in my own apartment in Brooklyn. They were making me so comfortable and relaxed like, "Sit down, Hana. Sit down. Don't worry about anything," that I let something come to Oregon that I shouldn't have. So I have to ship it back now.
Reviewed Dec. 6, 2017
We were getting re-assigned for work across the country so we needed to ship one of the vehicles. King of the Road Transport was personally recommended by a friend, and we used them last June. The quote was reasonable and competitive. Also, their customer service was outstanding. When we had an incident and the timing was not going to work out, they're very good about finding me a replacement as well as working with my timeline. I had a really good experience and I have since recommended them to a couple of people.
Reviewed Dec. 5, 2017
I'm in active duty in the Army and we needed to get my wife's vehicle over here to New York from California. There were a lot of other companies that were real difficult but with King of the Road Transport, it seemed like there would be a lot less of pulling teeth. They weren't as pushy either. I was planning to move the vehicle in two months and every time I would ask for a quote, I'd get calls everyday for a couple of weeks straight to ask me when I would be ready to do it.
King of the Road had a better price too and the reps were friendly and knowledgeable. When I asked them if they could get me exact time and date when the vehicle would be in, other companies were like, "Oh, I don't know. Maybe it'll be here this day. Maybe it will be there that day." King of the Roads rule. I also talked to the driver right when he left, the day before he got here and on the day he got here, and the vehicle got here real quick. They were also very helpful and I'll use them again when I move in a couple of years. I would also tell others to definitely use them as well.
Reviewed Dec. 4, 2017
I dealt with other companies but King of the Road is the best. The quote given was practical enough and they never jump high on the price. Also, their customer reps were helpful and friendly. They're perfect.
Reviewed Dec. 3, 2017
I've used a lot of car transport services over the years and what got me with King of the Road was the customer service. The rep was really helpful and she made me feel comfortable in answering my questions. The quote was also good compared to others that I received and I booked right then and there with her. I was doing a job transfer and working with a tight deadline to make sure things happen when I needed them to and they were able to fulfill that. The service was exceptional and what they quoted was the amount that I paid in the end.
Reviewed Dec. 2, 2017
I was moving across country for work and when I checked the consumer reviews and the Better Business Bureau, King of the Road was one of the top ones. They also gave me a good quote for everything that was included and it was also along the lines of what the other transport companies quoted. The online quote calculator was good too because sometimes I don't like giving out all my information for somebody to call me back to get a quote. After that, I spoke with somebody who gave me a more concrete quote and their customer service reps were very informative. They gave me all the information I needed.
I got a red light ticket but they had the wrong plate and the ticket actually wasn't for my car. I called King of the Road to see what was going on and they called the company that they used. I called them at 9 AM and by 11, they had called me back and we got everything worked out. So they were really excellent even with the after care. Plus, my car was there in five days which was the fastest possible so all the reviews that I read have been right on point. King of the Road Transport is an excellent company.
Reviewed Dec. 1, 2017
We moved from our home in Alabama to Arizona and we had a couple of vehicles so we couldn't drive them all. But we had used another transport company before and when my vehicle arrived, it had damage and it was obvious what had happened. The guy opened the door to back it up but when he did, he didn't see the crossmember of the trailer and hit it with the door of my vehicle. It dented the mirror and the door but he denied it and we were stuck. So it was important to me that I find a company this time that made sure that their drivers were fully insured.
With King of the Road Transport, the price was right about what I expected to pay. Then we got a phone call from the girl to confirm that that was the price and then I talked to her about the drivers. I wanted to make sure that if there was any damage, they would be responsible for it and she basically told me that King of the Road wasn't responsible but that they did background checks on all their drivers. She was very nice and professional. Then I called back 'cause I had a question and got my questions answered. I would definitely use them again.
Reviewed Nov. 30, 2017
I was moving for a relocation. I did an internet search and all of King of the Road Transport's Better Business Bureau ratings and reviews were favorable. I got a free quote from their website and it worked very well. We had some time delays but they kept it on file until I was ready. In the end, they also made very few modifications on the original quote. I got in touch with the carrier to get the timing and delivery nailed down, as well as to coordinate a few day changes, and our interactions were all favorable, too. King of the Road Transport was very well organized, very good and very dependable. Things worked like they said it would.
Reviewed Nov. 29, 2017
My daughter is in college and she was moving to Manhattan. We had a car that she didn’t need and that we could use so we had the car shipped from New York to California. I put in a request online and it solicited quotes from people in the industry. I signed up with King of the Road Transport and they were great. Their price was competitive and they were well-recommended. They promised inside transport as opposed to outside. The customer service representative was first class in every respect. We had conversations and they confirmed the terms. It was very helpful that they delivered on a one-car trailer to my office so we didn’t have to deal with a big full trailer truck unloading in the parking lot at work. They were absolutely accommodating and everything they did was as I had hoped for.
Reviewed Nov. 27, 2017
We used the broker King of the Road Auto Transport to move our sedan from northern California to Long Island, New York in October 2017. King of the Road advertises "no upfront payment" and "premium protection plan (AFta)," which are two of the main reasons I chose them from the nearly 50 responses I had. I really liked that I did not pay their commission until the car was actually picked up and on a carrier. The agent did ask for my credit card info right away, but I refused to give it to her, saying I would do that once the car was picked up and she did not ask for it again until the right time. Their fee is $150. The balance gets paid to the driver in cash, M.O. or cashier's check upon delivery. My car was sent to a central station in New Jersey and then switched to a smaller carrier to come out to Long Island. I don't know if that's the only time the car switched trucks.
I really did not like that I was told that there would be a $75 cancellation fee if I changed my mind. They neglect to mention that on their website but they inform you of that when it's time for the contract. I did like that they accommodated my son's work schedule when it came time to pick up the car. I really liked that they seemed to try hard to meet my budget and they did find a carrier very quickly for me (Starway Logistic LLC). Their communication was pretty good. I never had to call them at all, and they called me periodically with progress updates. Yes, they have that AFta insurance available but it's not included. We would have had to pay $78 extra for it, which it did not say on the website. We chose to decline it because of the added cost. That meant that we would have to fully inspect the car before the truck driver pulls away or else we would have no recourse.
So I arranged for the car to be dropped off at my mechanic's shop instead of my home so that they could look under the car and check for any damage that wouldn't be obvious to me (a previous car transport several years ago with another company caused damage to the underside of the car, resulting in all the oil leaking out and could have seized the engine if we hadn't noticed it in time).
This short delay annoyed the driver and he made his unhappiness very obvious. He complained that he had other cars to pick up and in all the years he had been delivering cars, this had never happened before. I had already waited almost three hours past the delivery time for him and felt that he could wait an extra 15 minutes for my mechanic to check the underside of the car. But he was still fairly restrained and there was no problem in the end. It was just very uncomfortable. So overall, a good experience. The car was delivered without a scratch and on time for a competitive price and that's the bottom line.
Reviewed Nov. 27, 2017
I got a new job in a new location in Charlotte and needed my car shipped. I had King of the Road Transport do it since a couple of my friends already used their services and they’ve been very good and on time. Instead of doing more research in Google which transport is good for my car, I directly spoke to their rep. I asked him how directly he's going to transport, what is the price, how were they going to come, whether it should be on time or not and how the tracking will be there. He explained it to me in detail and helped me a lot.
I updated the online thing and provided the starting and drop off locations. Based on that, I got a quote and then I discussed if they can give some discount because my friends have already used their service. Also, other transport companies were giving me less quote than King of the Road. The rep wasn’t able to match them 100% but he told me the maximum they can do for this and he did it. And the best thing was that every time I call, they receive it and provide me the update. They scheduled the delivery and if there was some delay, they tell me ahead. It was very helpful for me, and my car was delivered on time.
Hi Venkat,
I am glad we were able to help you ship your car across the country!! Please feel free to call me if you ever need to move again.Thanks,
Marc
Reviewed Nov. 26, 2017
The reps got a hold of me soon after I put in for a quote and asked for information. And then, once I told them I was interested, they started sending me all the information to get everything filled out. Once I got that in, it was only a matter of 24 to 48 hours before they had the contract set up. They were able to point me in the right direction. The driver picked the vehicle up in El Paso, Texas when I wanted them to and they got it moved quickly to Columbia, South Carolina within about six days. The driver also got a hold of me on the day of the delivery to let me know that he was in the area and that he would be there so it worked out really well. I was able to take advantage of the online quote beforehand and it was about the same as what I paid, and it was appropriate. The experience was successful and I would definitely employ King of the Road Transport again.
Reviewed Nov. 25, 2017
We had taken a temporary job that's out of state and wanted our own vehicle out here, so we had King of the Road Transport ship it out. They had better reviews and I called them and got an estimate. It was a little bit higher than a couple of others but it was our first time using any sort of shipping company, so I decided to just go with them. We communicated with them mostly via email and everything was fine. It took about for days from pickup to drop off which is one day ahead of schedule. They did everything that they said they were going to do and our car arrived perfectly. They are good to work with and I will use them again.
Reviewed Nov. 24, 2017
I went to a couple of shipping companies to see who the best one is and the feasibility, timeline, and price of working with King of the Road Transport were right for me. You never know who you're giving information to and being able to get a price without having to give my personal info gave a sense of security. Plus, the quote I got was fair. I got the initial email and then I spoke to the driver. The guy came to my house and loaded my vehicle. Then I was notified when it got here. I wasn't here when they delivered it, but when I opened my trunk, all my stuff was there and intact. Nothing was stolen. Everything was good.
Hi Jonathan,
Thanks for taking the time to write a review. I was happy to help out! Let me know if you need anything in the future.
Best,
Jeremias
Reviewed Nov. 23, 2017
I read reviews about King of the Road Transport online and they looked solid. They also gave me a fair quote. King of the Road itself was professional, very efficient, effective and thorough in the instructions they gave me. Their rep helped me and the driver was excellent. My 2002 Mercedes Benz was delivered on time two days after the pick-up. I moved from California to Colorado and it got there before I did. I'll recommend them.
Reviewed Nov. 22, 2017
I'm in the military and I had orders to travel from North Carolina to San Diego, California. They only pay for one so having me, my wife and a three-year-old at the time, it's hard to drive two vehicles across the country. I talked to three different transport companies and King of the Road Transport was the one that worked with me and explained things the best. I submitted something online and I got a phone call immediately following that plus an email. I also felt that the quote that they gave was more than reasonable.
I spoke to the same guy the whole way through. He was awesome and he constantly called me because it took a couple of weeks to get everything set up. Maryland, where I was doing my pick up from, wasn't a common route that the trucks went through. So, he spent a lot of time trying to coordinate that and he called me weekly to keep me updated on it. It was great. The driver who delivered it was amazing, too. He was very polite and very nice. He dropped off the car and we spent 15 minutes of normal conversation. I would recommend King of the Road to anybody else in the military that's trying to move across the country.
Reviewed Nov. 20, 2017
King of the Road Transport was referred to me by a friend and I saw their reviews online. They seem to be pretty good so I chose them to ship my BMW from California to Ohio. I was going to recommend my mom to use them since she's going to do the same transportation route in about six months. The hell I will. I'm actually going to sue them.
The gentleman they sent came to pick up my vehicle. He did walk over with me, which was cool. They do that for the scratches or dings, or whatever they might be responsible for on the other end. Then he showed up four days later. So far, everything with the timing of the vehicle being transported was good. I got the vehicle and drove it from the lot where I met him, which was an open field two blocks from my house. I didn't drive my car for two days but when I finally did, there's something wrong with the suspension.
At first, I thought I needed a new tire. So I drove it unsafely to the first and closest tire replacement place. They replaced not one but two tires, which I did not need to replace but I did because I thought that was the problem. Before I drove off, the guy there said there was something wrong with the suspension. So I thought I'd get it looked by a mechanic. By then, I couldn't even drive it back home. I drove a block and a half distance and pulled over at the safest location which was a Lowe's.
I then went back home, contacted the mechanic, and he said that his shop was three blocks from there. When I got to the mechanic, I told him there's something wrong and I have no idea what it is. Three days later, he called back after finally getting a chance to look at my vehicle. The arm that connected the body of my car to my wheel was snapped in half. In fact, it snapped in half so much the mechanic said he's never seen anything like it. It looked like somebody took a saw and cut it in half.
In the meantime, I had to come up with the money to pay for the mechanic to do the work. When I finally got it, the mechanic did the job and the vehicle runs nice. But now, I have a $2,800 bill on my invoice. I called King of the Road and told them what happened. They said there's nothing they can do. It's a cosmetic issue that the driver's responsible for. It's not under the carriage. I told them that their driver had apparently done this, I've been driving my car easily for two years.
The problem with this whole situation is when the gentleman came to pick my car and put it in that big old transporter, it was the last vehicle on there. I asked him if my vehicle will be the first one to be dropped off. He said it's the last getting dropped off. So, why did he load me on the last if he's taking me off the last? And so a couple of days later, he showed up and sure enough, there was one other vehicle on the whole load. There were about 12 vehicles before it. When I got it off, that's when these problems happened.
I understand that King of the Road only refers the driver. But somebody should be responsible for what happened to my vehicle. When the driver first put it on the truck, I told him it was rough as my vehicle was kind of low. He said he knows. And now, that's how I felt him doing it several different times as he transported all the other vehicles where they had to go. And my car had to come off every time. Though I can't prove it in court that he did it, the mechanic said that my vehicle has been dropped.
And I had to buy the arm from BMW. I couldn't even get an aftermarket part. If the driver were an honest guy, what he should do is take the hit, learn from it, and not bang everybody else’s cars around. He should give back the $2,800 that I paid because I don't have that money just to throw around. I didn't even have it. I had to borrow from friends and family. I was dealing with a lot when I moved to a new home and the last thing I needed is someone breaking my car on the way out here from California. Overall, I know that accidents happen, but when it happens, someone should own it. I don't care that they did it, I'm not even mad. What I'm mad about is paying $2,800 that I shouldn't have to pay and King of the Road should give back my money.
King of the Road Transport Company Information
- Company Name:
- King of the Road Transport
- Address:
- PO Box 938802
- City:
- Margate
- State/Province:
- FL
- Postal Code:
- 33093
- Country:
- United States
- Website:
- www.kingoftheroadtransport.com
