King of the Road Transport

I called King of the Road in September to schedule a December shipment. As of this date 12/16, they still could not confirm pick up of my auto. They had a million excuses. Do not use them. They will hang you out to dry and now I have to scramble to find another carrier at this late date since they were unable to find us a driver. How they remain in business is a joke. They are a joke, so inefficient!!!

Please email me for full story at **, happy to give anyone the facts - they knew they messed up, so the owner Jay Batista offered me a full refund. Haven’t heard from him for the last 6 months after he offered and I accepted. I’ve called, had my lawyer call, and emailed every month between then and now, no response. They’re clearly ignoring me. SDM (contracted thru King of the Road) damaged my car and illegally prohibited me from filing with their insurance.. King of the Road came up with the idea of refunding me on their end, so I’m very confused as to why they refuse to respond and follow through with THEIR offer. Feel free to contact me with questions. I’m in the middle of filing a civil suit against King of the Road as well as their contractor SDM Transport.

I looked at the reviews and the cost of different transport companies and chose King of the Road Transport. I took advantage of their online quote calculator and the quote was close to my final cost. Plus, the rep was very good. She helped. I was happy with the overall service from the King of the Road. I would definitely recommend them.

King of the Road Transport was flexible regarding price and their rating on Better Business Bureau was high. Moreover, the individual that I was working with was very nice. I wanted to move my car from one state to another and the quote I got was okay. My interactions with their rep were nothing but top-notch and excellent. She was always friendly, explained how everything would work and reached out to me. Plus, I had a specific date and time and she made that work. And when I got the vehicle, it was in the same condition as when I dropped it off.

We had King of the Road bring up a movie prop vehicle from California to our show in Seattle then had them ship it back. The quote they gave us seemed fine, and the rep who scheduled the transport was great and very friendly. The transport took three days and when the vehicle arrived, it looked great. The experience was quick, easy and straightforward.

My experience with King of the Road Transport was good. I was doing a seasonal move. I wanted to use a company in Maine, where I am right now, but they’ve got some horrible communication reviews so I took a chance with King of the Road Transport and my interactions with the rep were excellent. The service was terrific and Dan was right on top of everything. The car showed up exactly when it was supposed to and it came in good shape.

I was moving to a different location and I needed to ship my vehicle. I was shopping around and I called lots of places. King of the Road had the cheapest deal compared to the others and in the beginning, my experience with them was good because I was still not confirmed if I was really going with them. When I would give them a call, they would answer it or five minutes after, somebody would get back to me. Even if I texted, they would respond. And even on weekends, they would call me back. But once I locked up the contract and gave my credit card, it was hard to get in touch with their reps. I would call them so many times and nobody would answer. But they would text me next day and tell me to call them if I had any questions. Still, I was disappointed with how the customer service changed.

I was moving across the country and I used King of the Road's online quote calculator. I found them to be cheaper and went with them. The move took about two to three weeks and everything went fine.

I was doing a military transport. I called King of the Road Transport and theirs was the best quote I had gotten out of all the people I called. I also used them three years ago. Their reps were very professional and they quoted me well. It was very detailed. My vehicle was in good condition when I got it.

I’ve moved twice now in the last two years, once to Michigan and then the second time back to California. The first company I used was some broker through the internet and I was not happy with them. I sought out a different company this time for coming back to California a month or so ago, and as I googled, I saw King of the Road. I saw that they were rated from the Better Business Bureau. Carol, my contact person, was wonderful and she helped me the whole time. The cost was what I expected, and was comparable to what I paid two years ago.