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About King of the Road Transport
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Whether you are moving permanently or find yourself in an unexpected extended stay situation, King of the Road Transport can help get you mobile again.
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Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Ships internationally
- Door-to-door shipping option
- Classic car options
- Multiple discounts available
- Extra fees for modified or inoperable vehicles
King of the Road is a licensed, bonded and insured auto transport broker with multiple discounts. Though there can be extra fees, they have the ability to ship most types of vehicles.
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I called King of the Road in September to schedule a December shipment. As of this date 12/16, they still could not confirm pick up of my auto. They had a million excuses. Do not use them. They will hang you out to dry and now I have to scramble to find another carrier at this late date since they were unable to find us a driver. How they remain in business is a joke. They are a joke, so inefficient!!!
We apologize that you felt like we were making excuses. In this industry, because drivers are transporting 8-10 vehicles at a time, for 8-10 different clients, with 8-10 different schedules, drivers do not confirm loads so far in advance. We tried explaining this to you in every way we possibly could, but you just didn´t seem to be able to understand it. Instead you choose to scramble and look for a different company, rather than letting us do our jobs. We aren´t one of the top rated brokers in the industry for nothing. We are good at what we do, and we know this industry like the back of our hands. We hope everything worked out well for you.
Please email me for full story at **, happy to give anyone the facts - they knew they messed up, so the owner Jay Batista offered me a full refund. Haven’t heard from him for the last 6 months after he offered and I accepted. I’ve called, had my lawyer call, and emailed every month between then and now, no response. They’re clearly ignoring me. SDM (contracted thru King of the Road) damaged my car and illegally prohibited me from filing with their insurance.. King of the Road came up with the idea of refunding me on their end, so I’m very confused as to why they refuse to respond and follow through with THEIR offer. Feel free to contact me with questions. I’m in the middle of filing a civil suit against King of the Road as well as their contractor SDM Transport.
Hi Hayley,The check we sent you does show that it has been cashed by you, so please reach us if you are not the one who cashed that refund check. We fought on your behalf tooth and nail to get SDM to do the right thing. We have apologized over and over again, and can assure you and future clients SDM will no longer be transporting any vehicles for King of the Road. We find their behavior appauling and unacceptable.
Also, I would like to add a correction. Jay Batista is not the owner of King of the Road, and never has been. I am sorry if he mislead you in any way. Jay was a manager here but unfortunately is no longer with the company. Shall you need anything further, please feel free to contact me.
I looked at the reviews and the cost of different transport companies and chose King of the Road Transport. I took advantage of their online quote calculator and the quote was close to my final cost. Plus, the rep was very good. She helped. I was happy with the overall service from the King of the Road. I would definitely recommend them.
King of the Road Transport was flexible regarding price and their rating on Better Business Bureau was high. Moreover, the individual that I was working with was very nice. I wanted to move my car from one state to another and the quote I got was okay. My interactions with their rep were nothing but top-notch and excellent. She was always friendly, explained how everything would work and reached out to me. Plus, I had a specific date and time and she made that work. And when I got the vehicle, it was in the same condition as when I dropped it off.
We had King of the Road bring up a movie prop vehicle from California to our show in Seattle then had them ship it back. The quote they gave us seemed fine, and the rep who scheduled the transport was great and very friendly. The transport took three days and when the vehicle arrived, it looked great. The experience was quick, easy and straightforward.
My experience with King of the Road Transport was good. I was doing a seasonal move. I wanted to use a company in Maine, where I am right now, but they’ve got some horrible communication reviews so I took a chance with King of the Road Transport and my interactions with the rep were excellent. The service was terrific and Dan was right on top of everything. The car showed up exactly when it was supposed to and it came in good shape.
I was moving to a different location and I needed to ship my vehicle. I was shopping around and I called lots of places. King of the Road had the cheapest deal compared to the others and in the beginning, my experience with them was good because I was still not confirmed if I was really going with them. When I would give them a call, they would answer it or five minutes after, somebody would get back to me. Even if I texted, they would respond. And even on weekends, they would call me back. But once I locked up the contract and gave my credit card, it was hard to get in touch with their reps. I would call them so many times and nobody would answer. But they would text me next day and tell me to call them if I had any questions. Still, I was disappointed with how the customer service changed.
There was also another problem because the week I was supposed to ship my car, somebody called me and said that I had to pay in cash. But we never had that deal and I gave them my credit card already. It felt sketchy to me. In the end, I got my car nice and safe, which I'm glad about. But right when I was ready to head out of my point A, I was put in an obligated and difficult situation. Then I had a bit of an argument with the person and he tried to explain it to me. But I was not satisfied and I told him that as long as I got my car safe, I would just deal with paying cash or whatever. And in the future, I don’t know if I would go with King of the Road again because it was not what I expected.
I was moving across the country and I used King of the Road's online quote calculator. I found them to be cheaper and went with them. The move took about two to three weeks and everything went fine.
I was doing a military transport. I called King of the Road Transport and theirs was the best quote I had gotten out of all the people I called. I also used them three years ago. Their reps were very professional and they quoted me well. It was very detailed. My vehicle was in good condition when I got it.
I’ve moved twice now in the last two years, once to Michigan and then the second time back to California. The first company I used was some broker through the internet and I was not happy with them. I sought out a different company this time for coming back to California a month or so ago, and as I googled, I saw King of the Road. I saw that they were rated from the Better Business Bureau. Carol, my contact person, was wonderful and she helped me the whole time. The cost was what I expected, and was comparable to what I paid two years ago.
Unfortunately, we shipped the vehicle before we left Michigan, so I only had a family member accept the vehicle for me. She did the walk-around, and she signed it off, but I know there’s damage there. It appears that the person who transported the vehicle tried to fix it. It’s obvious on the hood. It looks like it’s a small dent and a scratch, but then there’s this piece of tape that they tried to put over it that matches the color of my car. It’s like the size of a small piece of tape, about as long as an inch. I washed my car recently, and saw it. My husband and I saw it earlier too, but we were like, “Well, there’s nothing we could do, right?” So we didn’t do anything about it and just left it.
Other than that, I was very impressed with everything. I was super impressed with how quickly my vehicle got across the country. It got picked up on a Monday, and then it was dropped off in California on Thursday. That was three days versus three or four weeks that it took to get my car when I moved to Michigan with the other company that I used.
King of the Road Transport Company Information
- Company Name:
- King of the Road Transport
- PO Box 938802
- Postal Code:
- United States
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