The King of the Road customer service team was very polite and made it seem like they definitely wanted to help me out. There is no pressure. I checked their reviews which were probably the most important as well as their price. I was relocating for work and moving from state to state and so I decided to go with them. The guy I spoke with provided the quote through email and it was reasonable. He said the price varies every week and at one point the quote changed due to the issue of time from 500 to 700. It was a very easy process overall and I would definitely use them again.
I was shipping a vehicle from my home in Chicago down to my parents in Naples, Florida. It was a nice car so I needed an enclosed transport. The sales person of King of the Road that I worked with always kept me in the loop and kept me up to date with what was going on, and that's why I felt very comfortable with him. Customer service worked with me on getting the best price, setting up the scheduling and then keeping me informed of the driver information. They were always very proactive and on top of things, contacting me before I contacted them. That was one of the more important things. I also had business with them before, and the drivers I've had during both experiences have been fantastic. I would definitely recommend them.
Smooth and perfect is always our goal. It was a pleasure working with you and taking care of the transport for your Mercedes. If you find yourself in need of transporting another vehicle, or know someone who does, please don't hesitate to contact us! I can be reached at 800-955-0644 ext 337 or by email at email@example.com.
Original review: Oct. 19, 2016
The quote that King of the Road Transport gave us was fair. They also called before to let us know how the whole process was going to be. On the whole, they were good and everything went smoothly and perfectly.
Thank you so very much for taking the time to write a review! I am glad I was able to arrange transportation of your Hyundai Accent and that all worked out well and in a timely manner. We at King of the Road Transport pride ourselves on making the transport process as smooth as possible with the utmost professionalism guaranteed. We use carriers that are highly rated to be able to provide our customers with the best experience possible. Please, if you or anyone you know may need our service have them contact me at my phone number 800 955 0644 ext. 337 or at my email address firstname.lastname@example.org.
Best regards, Marc
Original review: Oct. 6, 2016
We were moving and King of the Road was highly recommended. They picked up the vehicle and delivered it when they said they would on time. My son was there to receive it in Colorado Springs. We paid off in full and everybody was happy.
They were a reliable service. They were courteous and efficient as well. We were given several options to choose from to service our needs and we were very satisfied with what we were given. All of our needs were taken care of in a timely manner. Everything we needed addressed was done so, and we have no complaints. We researched various options and went with what we felt we could afford. We felt it was an average value with what services we needed.
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Options are very selective & a wide assortment of choices. Reliability was well appreciated, unlike other companies & I'd highly recommend this service to anyone without any hesitations or doubts, seeing is believing. Customer service was very knowledgeable & attentive, unlike other representatives of other companies. Value was well worth it.
They didn't have very many options to choose from. It doesn't hurt their business but it would've helped me at the time. They are one of the best transportation companies. They help out a lot and the pricing is decent. I would use them again and recommend them. Customer service was good. When an issue arises they are there to help you. The value is good. Everything is good about it.
Not a whole lot of options to pick from but was very careful with my shipment and got to me when expected. I was happy with how everything went. The driver of my shipment was very reliable. He made several phone calls to me to assure me that my shipment was doing fine and would get to me when stated. The value of this particular company I felt was very reasonable, especially with the type of shipment that I had and where it was coming from.
Thank you Steven,It was my pleasure answering your questions, and keeping you updated throughout the process. No one ever likes to wonder where their vehicle is, so we take great pride in keeping each and every one of our clients informed.
We look forward to taking care of your transport needs in the future!Best regards,
800-955-0644 ext 337
Original review: Oct. 18, 2016
I was shipping my car from my vacation home to my permanent house. The person I talked to from King of the Road Transport was friendly, answered my questions and kept me informed on how things were progressing. This experience was back in April and it turned out exactly how I anticipated it to be, which was positive.
Hi Michael & Cathy,
Thank you so very much for taking the time to issue a great review! It was a great pleasure being able to take care of the vehicle transport so that you did not have to waste time or money. Also, thank you for the feedback on our driver! We are very selective and work hard to be sure we partner with carriers who are polite, and respectful. Please, if you are in need of transporting your vehicle again, or know anyone who may need our service, have them contact me at my phone number 800 955 0644 ext. 337 or at my email address email@example.com.
Best regards, Marc
Original review: Oct. 14, 2016
It was much more cost effective than my husband flying to pick the vehicle up and drive it back home. King of the Road was a referral from someone else who had used them and was quite happy with them. My husband was given a quote and he was happy with that. He was also given a time frame which was faster than he could have flown and driven the car himself so he was very happy with that, too.
We were contacted initially when the car was picked up. And we were notified the day before and called about an hour before they were going to be here. It was good for us because my husband was able to call his job and let them know that he was gonna be coming in late the next morning. The person who was driving the truck that the car was on was very personable, nice and didn't rush my husband in any way. We enjoyed talking to him and we enjoy the overall service of the company as far as keeping in touch with us and letting us know. We would certainly use King of the Road again without a doubt.
Always my pleasure to make your shipping experience fun! Communication is key, and you made that part of my job easy, always being reachable as well. Thank you for choosing King of the Road and we appreciate your recommendation! Let your family and friends know they can always reach me at 800-955-0644 ext 337 or by email at firstname.lastname@example.org.Best regards,
Original review: Oct. 13, 2016
I was shipping my vehicle from Salt Lake City to Knoxville, Tennessee. I have a friend in the automobile business who told me he had done some work with King of the Road and that he had a very good success with them even though they might be $50 more expensive. The quote they gave me was fair. Also, the rep named Mark was excellent and very thorough on the follow up with emails and texts, and answered all my questions. He, as well, got me in touch with the driver and the communication between me and my daughter who is in Knoxville that picked up the vehicle was excellent. It was a fun experience. If I ever had to ship again, I would call Mark and King of the Road and go with them again. I'm very satisfied and I would recommend them.
Thank you for taking the time to issue a review! I am glad I was able to arrange transportation of your 1964 Chevy and that all worked out well and in a timely manner. It was a tough route but we moved it! I am glad to hear our customer service won you over! We pride ourselves on the level of customer service we provide! If you find yourself in need of transporting again, or you know someone who needs our service, have them contact me at my phone number 800 955 0644 ext. 337 or at my email address email@example.com.
Best regards, Marc
Original review: Oct. 12, 2016
We had purchased a vehicle a couple of hours away from us, south at Big Bear. I talked to a gentleman from King of the Road, and he was very nice and professional. Their rates were reasonable and the communication was pretty good. The quote they gave was fair, pretty reasonable, and competitive. I got some higher and lower quotes, but with the customer service factored in, I decided to go with them. It was an overall good experience from the beginning to the end and the gentleman who actually brought the car was always in contact, very nice, professional, and helpful.
Lauren FixAutomotive Contributing Editor
Lauren Fix is an automotive expert who earned the title of The Car Coach, and is recognized throughout all forms of media as a woman with in-depth knowledge on vehicles, technology, automotive finance, repair and trends. Founder of Automotive Aspects, Inc., her understanding of automobiles has made her the “go to” person on TV, radio, print and the internet. She writes a column for multiple outlets including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on all the major news and morning shows discussing the latest updates on cars that will help drivers of all ages learn to about cars and make smart decisions.
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King of the Road puts customer service first. They offer quick shipping, affordable pricing and no hidden fees. Their broker fee isn’t charged until after pickup, and the driver fee can be customized to meet the consumer’s budget while still providing the services they need.
- No upfront costs: The deposit is made on pickup, not when the job is scheduled, and the remainder is paid on delivery. There are other options available, and King of the Road will work with consumers to find the right payment option for them.
- Financing available: For orders over $99, financing is available to help make shipping stress-free.
- Frequent updates: King of the Road provides updates to the client throughout the delivery process.
- Enclosed and non-enclosed trucks: King of the Road offers both enclosed and non-enclosed trucks, so consumers can choose the option that works best for them.
- Lead time: The company requests early scheduling to coordinate their logistics.
- Best for Out of state movers and small businesses.
King of the Road Transport Company Profile