King of the Road Transport Reviews

Awesome customer service. Never complained for all the times that I called to ask questions. Always them with kindness. My car was picked up on time with the most professionalism I have ever experienced. The driver kept in touch with me throughout the trip. Drop off was awesome. Our driver was amazing. Highly recommend this company. You can relax and not worry about a thing.

Overall extremely satisfied with service. This was the first time I shipped a car. I submitted several quotes and got crushed with emails, text messages, and phone calls from a lot of providers. I ended up settling on King of the Road and I'm glad I did. Andrew walked me through everything from quotes to settling on a carrier. I had some timing restrictions and everyone worked around them. The carrier actually arrived much earlier than expected but Andrew helped me and my son the recipient of the car navigate some of the logistics with the carrier. I was high maintenance and called a lot. Andrew or anyone who picked up my call was extremely polite and made sure I was comfortable with each step. Also their general communication was clear, concise, and targeted to my needs. Would use again and recommend.

I highly recommend King of the Road transport. My contact, Josh ** was so easy to work with and responded and answered my questions and concerns quickly. The company they found, Treasure State Transport was also great. They make sure the company they find for you is reliable and dependable and they were! I will be using King of the Road transport for any future transactions! I also felt their fee was in line with all the work they put into making sure your transport is the best!

King of the Road is one of the best car carrier company I have worked with. Alex is the best customer/logistics specialist. She went beyond her effort just to give me the best quote and driver to ship Land Rover Defenders from Baltimore to Michigan. She kept on giving me updates when needed. Really, the best! If you want a smooth and fast transaction, King of the Road is highly recommended.

Was transporting a car from Alabama to Virginia. The rate was reasonable the timeframe was excellent. They even called me the day before to let me know that they would be delivering it early at 7 o’clock and we were able to work out a slightly better time. The driver called me that morning to let me know his delivery time. I was also very glad that this company did not harass me constantly wanting me to utilize them. They emailed me and they called me once and then they left me alone and I was able to make an informed decision from that until I wanted to talk to them. I will say that I would recommend this company.

A job well done. Alex is excellent at scheduling. She found a great trucker at a great price. Everything went as planned, on time and for the price quoted. No surprises. Would definitely use again.

I talked with 3 providers and selected King of the Road. Claire was knowledgeable and follow-up as promised. Andrew followed-up as well. I was pleased with the driver they contracted. He was responsive and was on schedule. I would work with them again.

I chose King of the Road Transport due to some good reviews. Unfortunately, I had a bad experience that cost me a lot of money. There was damage done to my vehicle underneath my my car during the transport. Oil pan was punctured, control arm was bent, oil filter broke off and all plastic protectors under car were ripped off. It was actually delivered that way, including oil spilling as they unloaded it. Bad experience. Customer service was even worse.

We have moved our car, to and from California and Indiana, four times. Communications is the key to success and Claire is simply the best! If you don't warm-up to her accent, you will be missing a bunch. Great service!

Wonderful experience. Courteous and fast response throughout process. Shipped two vehicles from Seattle to Dallas. Pick up and drop seamless without incident. Highly recommend using for worry free vehicle transportation.

Claire was so amazing and helpful! My first time transporting a car and they found me an awesome driver. Very polite and delivery was the next day from NC to CT! I'm so amazed and glad I chose this company. If you ever need your car transported King of the Road is the best service to use & highly recommended.

This was the second time I moved my car between states using service from King of the Road. My relocation from LA to Denver, for complicated reasons, was in a rush. I booked exactly one week before my first available day for shipping, and Claire was really helpful in explaining details and addressing my concerns. King of the Road made sure my specific needs (cargos, day to arrive etc.) were clear to and taken care of by the auto transportation service they communicated with (ZRZ). I arrived 3 days later than my car did, and the car was hold with no extra fee incurred (the driver mentioned about storage fee when picking up my car, but King of the Road communicated with them in time to avoid that from happening), and was redelivered safely. This greatly reduced my moving hassle. It was a pleasure working with them.

So King of the Road Transport got in touch with me about shipping my motorcycle. Well I told them that I didn’t want to pay much over 300$ and that if they found a driver around the 300-400 price range to let me know and we would go from there. Well TCI Logistics reached out after initially telling me 650$ for an enclosed carry and 425 on open carrier which is no good for a custom chopper. But 600$ is high considering I just had a 200k Porsche Panamera shipped from same location for 600$ even. So I went to uShip and put in a 300$ offer there. Well I found a driver with 200 perfect reviews with a 5 star rating that would do it for 300$, but the dates he was going to have the bike here I was going to be out of town, so I sent the quote to king of the road and tci. Well tci said they would do it for 400$ with cash on delivery.

I called King of the Road in September to schedule a December shipment. As of this date 12/16, they still could not confirm pick up of my auto. They had a million excuses. Do not use them. They will hang you out to dry and now I have to scramble to find another carrier at this late date since they were unable to find us a driver. How they remain in business is a joke. They are a joke, so inefficient!!!

Please email me for full story at **, happy to give anyone the facts - they knew they messed up, so the owner Jay Batista offered me a full refund. Haven’t heard from him for the last 6 months after he offered and I accepted. I’ve called, had my lawyer call, and emailed every month between then and now, no response. They’re clearly ignoring me. SDM (contracted thru King of the Road) damaged my car and illegally prohibited me from filing with their insurance.. King of the Road came up with the idea of refunding me on their end, so I’m very confused as to why they refuse to respond and follow through with THEIR offer. Feel free to contact me with questions. I’m in the middle of filing a civil suit against King of the Road as well as their contractor SDM Transport.

I looked at the reviews and the cost of different transport companies and chose King of the Road Transport. I took advantage of their online quote calculator and the quote was close to my final cost. Plus, the rep was very good. She helped. I was happy with the overall service from the King of the Road. I would definitely recommend them.

King of the Road Transport was flexible regarding price and their rating on Better Business Bureau was high. Moreover, the individual that I was working with was very nice. I wanted to move my car from one state to another and the quote I got was okay. My interactions with their rep were nothing but top-notch and excellent. She was always friendly, explained how everything would work and reached out to me. Plus, I had a specific date and time and she made that work. And when I got the vehicle, it was in the same condition as when I dropped it off.

We had King of the Road bring up a movie prop vehicle from California to our show in Seattle then had them ship it back. The quote they gave us seemed fine, and the rep who scheduled the transport was great and very friendly. The transport took three days and when the vehicle arrived, it looked great. The experience was quick, easy and straightforward.

My experience with King of the Road Transport was good. I was doing a seasonal move. I wanted to use a company in Maine, where I am right now, but they’ve got some horrible communication reviews so I took a chance with King of the Road Transport and my interactions with the rep were excellent. The service was terrific and Dan was right on top of everything. The car showed up exactly when it was supposed to and it came in good shape.

I was moving to a different location and I needed to ship my vehicle. I was shopping around and I called lots of places. King of the Road had the cheapest deal compared to the others and in the beginning, my experience with them was good because I was still not confirmed if I was really going with them. When I would give them a call, they would answer it or five minutes after, somebody would get back to me. Even if I texted, they would respond. And even on weekends, they would call me back. But once I locked up the contract and gave my credit card, it was hard to get in touch with their reps. I would call them so many times and nobody would answer. But they would text me next day and tell me to call them if I had any questions. Still, I was disappointed with how the customer service changed.

I was moving across the country and I used King of the Road's online quote calculator. I found them to be cheaper and went with them. The move took about two to three weeks and everything went fine.

I was doing a military transport. I called King of the Road Transport and theirs was the best quote I had gotten out of all the people I called. I also used them three years ago. Their reps were very professional and they quoted me well. It was very detailed. My vehicle was in good condition when I got it.

I’ve moved twice now in the last two years, once to Michigan and then the second time back to California. The first company I used was some broker through the internet and I was not happy with them. I sought out a different company this time for coming back to California a month or so ago, and as I googled, I saw King of the Road. I saw that they were rated from the Better Business Bureau. Carol, my contact person, was wonderful and she helped me the whole time. The cost was what I expected, and was comparable to what I paid two years ago.

We were buying a car and we managed to find one a few states over. We didn't wanna make the trip ourselves so we got the car shipped. It was gonna be from Chicago to New Jersey. I had friends who used King of the Road beforehand and they recommended it because they are closed transport so the car won’t get too damaged on the way. They had a decent rate too which was nice. Other companies were overcharging for the distance.

I have a house over on Maui. I needed my car over there and used King of the Road Transport for the price. The people I talked to on the phone seemed like they really had it together. My interactions with the rep and the delivery went perfectly. I like the experience so much that I'm thinking about shipping another car as time goes on.

I was buying a vehicle and I looked for a broker in South Florida. Though King of the Road had some bad reviews, they had some good reviews. I went with them and getting a quote as well as service was very easy. I was pleasantly surprised and very happy with their service. They did a good job transporting my vehicle and it arrived in good shape.

My son lives in the Los Angeles area, and I bought a new vehicle, and he wanted the pickup transported to him. King of the Road gave me the best price and they met our requirements as to pick up and delivery. They got there a day before they said they were going to. They were excellent.

I searched the internet for transport companies and found good reviews on King of the Road. I contacted them and they gave me a good estimate. I had a very good experience with their rep and the driver was professional, well-dressed and did a good job.

I was shipping a vehicle for my daughter. I went with King of the Road because of the price and they were quick in answering my stuff. The vehicle got there safe and got there at the timeframe they told me it would. They picked it up at the same time. I didn't have any issues. I was very satisfied.

For a company that's business is to help people move you'd think they'd be aware of timezones. I live in Hawaii and it's stated that I live in Hawaii on my quote and yet I receive calls about if I want to ship my car at 5:30 in the morning, not once but TWICE. I will not be using this service to ship my car because I do not appreciate being woken up by a company that doesn't bother to check the timezone of people they're trying to make sales to.

We sold a vehicle to a family member and we were shipping it from New Jersey back to California where she lives. We chose to go with King of the Road Transport based on reviews and ratings that we had been able to see online. The initial request was sent out online, and then everything was set up via phone conversations and e-mails. The King of the Road Transport customer service reps were very helpful. The estimate that they provided didn’t vary from the first time we contacted them to the end results. So there was consistency there and no surprises. They made the process seamless. King of the Road Transport made it a very easy process when it was overwhelming to go out there and contacted through all those brokers that attacked us. We would recommend going directly through them. Everything was clear, and it was insured.

We didn’t wanna drive the car down and wanted to have it shipped. I reviewed all sorts of different sites and reviews online and King of the Road Transport seemed to get the best reviews with anyone that I found. They turned out to be excellent. They were very upfront and very trustworthy. They were on time and they showed up on the day they said they were gonna show up. The car showed up on the day they said it was gonna show up.

My vehicle was at my sister’s place and I needed to get it back to my house. I got a quote online from King of the Road Transport and then I called them. They give me a good price and they explained everything that I had to do. They sent me a form that I had to sign and then I returned it to them. Then I had to pay for the shipment and that was it. Dealing with their customer service was very good. They sent me an e-mail and even a text message. They also called me when they picked up my car. The driver also called me when he was at my sister’s house and then when he was on his way here. When the vehicle got here, it was in a perfect state. I was happy with the service. You should definitely get the service. It’s good and fast.

My daughter had taken a car down to Georgia and was gonna keep it, but then she realized she would have to register down there, and it was costing too much money. So we had to take the car back to California again. We used King of the Road Transport to do so and we had a great experience. Just by looking at their website, it sounded like they're a company that had been around for a while and was reputable. Their price was also a lot better than that of other companies. Then, setting up the service, I talked to somebody in person and they were helpful and friendly. They were really good and I'd tell friends that it's a company worth using.

I needed my car and I called King of the Road. We talked about how they ship the car and the pricing. We also talked who does what. All I cared about was how they were gonna take care of the car, the price and getting it there safely and they were the most conscientious about the car and the price. I got some emails and a live person, and their person coordinated the whole move. Moreover, I did the online quote and I also called and got the verbal because I wanted to know whether the car was going to be tarped or inside or outside of the carrier. All in all, I had nothing but great service from their people so I would use King of the Road again if I had to transport a vehicle. I would also tell my friends to use them.

We gave our Nissan Murano to another member of our family as a gift. We were shipping it and chose the King of the Road because of the pricing. Also, they were always reachable and they were able to work with us with our schedule to get the vehicle on the move. We had an issue at the departure in terms of trying to get somebody to pick it up, so we tried some alternative departure cities and that we got a hit pretty easily. They were able to type on the computer and do the various searches and stuff and worked out great. Also, anytime there was a status change, I always got a phone call and the rep was easy to reach whenever I called. The transport took roughly a week and it was from Vegas to Connecticut so that was quick. The car was dirty when it arrived but I get it. They moved it over 2,000 miles. It was an awesome experience. We just had a car in transit this week and we used King of the Road again.

I had to move because of my job and I chose King of the Road for their price and the way they explained everything. Their online quote was competitive and prompt. I was told they could renegotiate with the drivers to bring the quote down a bit but that wasn’t done. Nonetheless, the customer service rep I spoke with was very good. She explained everything nicely and in detail how the shipping would happen because it was the first time I was using the service from any shipper, especially for the cars. The movers, Umbrella Transport, was professional and they delivered on the day they promised. The whole process took about a week. King of the Road is the broker service and they got me a good shipper. Maybe they can rethink about their commissions just to reduce the cost a bit. Overall, I had a very nice experience with them.

I bought a vehicle at the auction in Kokomo, Indiana. King of the Road is a wonderful company. I'm a second time user and they are awesome. It was a great experience interacting with their reps. They kept their word and they were very responsive. The quote that I was provided was identical with what I had to pay in the end and the vehicle arrived exactly as described. I'd tell others to use King of the Road too.

I bought a car which came out of Casper, Wyoming and I live in Saucier, Mississippi. I talked to an individual from Miami, Florida and got the quotes over the phone. The representative from King of the Road called me and I told them that I wasn’t sure with the exact date and that I would let them know. So, when I knew what I wanted, I called them back and they said they would see what they could do. It was 10 days in advance notice and the girl called me back. She told me they had a vehicle coming through there. I gave them the address but then, the driver called me. I gave him the phone number of the individual that had the car and he communicated with the person that was gonna ship it to me.

I live on the big island of Hawaii. I am very satisfied with the customer service and communication throughout the whole process. I did research, read reviews, called and spoke to several different auto transport companies. I decided on King of the Road. Their website looked professional and informative. From the initial contact and quote to setting up time, date and port, Claire and her team really made sure I was being informed every step of the way. When I needed a question answered or checking on status of what to do or expect during each process, Claire, Nadia, Jessica and the rest of the King of the Road team made sure everyone was conveying the most updated and correct information to me.