Kia Soul

6 months after payoff of loan I still have not received the title & the representatives are rude. Seriously incompetent & I will never deal with KIA again. Now having to apply for a replacement title at my expense, buyer beware.

KIA is not trustful. And the battery capacity drop down to 40%. Since it was under a warranty, we contacted and did a test for that. Victoria dealership said we are qualified and then they applied for the new battery which was last AUGUST. We have been waiting for 6 months and dealership saying they don't know how long it will take and there's nothing they can do. Now I can't use my car to commute to work 'cause of the poor battery condition. I'm very disappointed with the service you provide. We want to know how the process goes and how long it will take! This is ridiculous!

I love my Kia Soul. I bought it used with just a little over 20k on it. I use it for a delivery vehicle, delivering packages for Amazon. Has a great amount of room for a subcompact vehicle. My husband who is 6'4". Has plenty of leg room. A great little vehicle and gets great gas mileage.

Man, I would HATE to be a Kia employee right now just because they're having to deal with my fire and fury. My 2022 Kia Soul was stolen this past weekend. Windows busted. Ignition plate ripped off. I located it and took it to get repaired at the dealership. The employee showed me just how easy it was for them to steal it. All you have to do is rip off the ignition plate. The internet is saying all you need is a screwdriver and a USB. But you don't even need that. The employee showed me how it was cranked, and he did it with his FINGERNAILS. You can crank a Kia.... with your fingernails.

2020 Kia Soul purchased brand new has had nothing but problem after problem, engine failure (stall) saw life flash before my eyes. Kia promptly says they need me to go back in unreliable death trap and do 1,500 KM oil test. I was mortified, I just 20 mins before avoided potentially horrible crash, do oil test send me on my way, engine replaced, only small block, TPS? sensor was first, oil in catalytic converter, changed, now again engine trouble, no one in household wants to drive it, I value my and my family members lives.

I own a 2015 and 2020 Kia Soul. The 2015 was recalled and the engine blew 11/24/2021 stranded my son in the middle of nowhere. $100 Tow to Carriage Kia. Spoke with Kia, told me they would reimburse me what I spend in Uber/Lyft/Rental Fees. The car was there for months and the amount to make it to work etc. was $3100+. They sent me a reimbursement letter on 6/30/22 which was immediately signed and sent back within minutes for $2800+. To this day I get the repeated story of it is still being processed. I have been promised by 3 different people that it is being ESCALATED. Nothing but lies from this company.

My 2016 Kia Soul with 62,000 miles engine stalled. Been 1 week since I took it to kia dealership. Still waiting for consumer affairs to approve it. Called them today I waited for 40 min on hold. Is this how they treat customers. Very disappointed.

My parents paid cash for top of the line Kia Soul the engine blew up & they accused my parents of not taking care of it & they are 75 & 80 years old. Told them they can cover the cost of the motor! They also top of the line warranty & paid cash for the car! If this is how they treat people but elderly people on top of it! Is disgusting & I would never deal with them ever for any Kia! This was in Orillia Ontario Kia dealership & head office absolute garbage vehicles.

I bought a Kia Soul 2017 brand new and since then I have had nothing but issues.. In two months my starter went bad..In four months my transmission went bad...In a little over a year my engine went bad..My converter went bad..The electrical system is bad etc..When I contacted customer service not only did they refuse to call back most times but their attitude was shameful and they hid behind the fact that Illinois state law protects them and they can’t do anything for me..Well yes They can. As a company they could’ve helped me out... They could’ve extended my warranty.. They could’ve done something and all they did was shame me...They are the worst company and I am writing a review everywhere I can find to warn people about Kia motor America.

Purchased a 2020 Kia Soul Jan 2020. 2/15/21 I came to a stoplight hit the gas and realize there's no power. Had to put the car in park and restart the engine. Check engine light is on. Go to dealership the check engine light is on the whole time. They tell me the whole of Kia's computers are down and don't know when they can look at my car. They didn't have a loaner and I had to rent a car.