Kia Sportage

Kia Sportage Reviews

About Kia Sportage

The Kia Sportage is a compact SUV that's available in three different trim levels. Read more Kia reviews to learn about other models.


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Kia Sportage Reviews

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    How do I know I can trust these reviews about Kia Sportage?
    • 4,604,607 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed Nov. 14, 2024

    I'm so sad. I love my 2014 Kia Sportage but there is a class action lawsuit out. My car still doesn't have the theft software that's supposed to be in it. I've had so many problems out of it. Progressive insurance dropped me because they said it was a high risk car with theft. What to do? I don't know what to do.

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    Customer ServiceCoverage

    Reviewed Oct. 15, 2024

    Kia doesn't reimburse for car rentals when repairing issues covered by warranty. They say they might reimburse, but it has been over 75 days since I submitted my invoices for over $500 in car rental expenses. I had to take the car in due to an engine malfunction. The Sportage had less than 8,000 miles on it and I'm leasing it. The dealer charged me $375 to do the diagnosis, then reversed that charge after they realized it's an engine failure. Also the window on the passenger side wouldn't roll down. I called today, Oct 15, and was told it will likely be another 60 days before they reimburse my rental expense.

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      Customer ServicePunctuality & SpeedStaffReliability

      Reviewed Aug. 5, 2024

      We needed urgent repairs on our 2013 Kia Sportage and were towed into the Bannister Kia dealership in Chilliwack, BC on July 9, 2024. Though the staff were quite helpful there, Kia Canada could not supply the needed part, a flywheel, AT ALL. Fortunately, Kia's mechanic creatively found the part on a U.S. site called rockauto.com and over a week later, it arrived.

      Over those many days that Kia scrambled trying to find and then have delivered our needed part, we incurred significant undue costs on hotel, rental car (they did not provide a courtesy) and the drive home to the coast and back to pick up our Sportage on July 19 (no one had called us to say the parts had apparently arrived on the 16th) after calling yet again to inquire about its status. Our car was on the hoist over a week while repair was in limbo. To summarize, Kia Canada advertises the longevity and quality of its vehicles yet cannot support its own product with a reliable and timely supply chain. Stay clear of this unsupported vehicle manufacturer.

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      Reviewed Feb. 10, 2024

      I bought a 2023 Kia Sportage and my transmission was done in 2 years, I take it back and the brain was me in selling me a car and did not take the one I have. So now I'm in death, don't know what to do, Daytona Beach it was.

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      Reviewed Jan. 22, 2024

      Do not buy a Kia Sportage!!!! Oil consumption issue. I have a 2018 kia sportage- only 117 000 kms. Kia is horrible to deal with and blamed the oil consumption on me because I changed my oil every 5000-7000km. They said it had to be very 5k km.... I haven't never heard of there to be an exact number for oil changes. I still went more than 4 times a year. Another issue! Is a misfire. Just spent $3700 in repairs for a brand new valve!! Just please don't ever buy a kia. Or deal with kia sherwood park alberta. Robbery!!!

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      Customer Service

      Reviewed Aug. 1, 2023

      The new car registration department first let me leave with a new tag and everything then I was called because they gave me a wrong plate number???? So, I went in and now it's been months and I haven't received the registration. Calling Kia customer service is horrible also. Stay away from Kia.

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      Customer ServiceCoverageStaff

      Reviewed Feb. 20, 2023

      Bought a brand-new 2023 Kia SPORTAGE. My Sportage broke after 7 months. The car is covered under warranty, but my car has been at the dealer for over 16 days and the parts have not even been ordered yet. They gave me a tiny car that my mother and brother can not even fit into. I asked to have my payment waived until the Sportage was fixed, but they told me they could not do anything.

      After explaining that they did not give me a comparable rental car they sent me to another member of customer service who told me they could not do anything. I spent two hours on the phone today and nothing was resolved. They keep telling me they don't know how long it will be until my Sportage is fixed. In the meantime, I am trying to move four hours away and am waiting on my Sportage to move my last items. I’m hopping that the Sportage will be ready before my lease ends, or I will need to spend more money out of pocket to rent a moving van. They keep blowing me off when I ask to be reimbursed for the tow truck. Be careful before considering a Kia. Their cars don’t seem to be built to last.

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      Installation & Setup

      Reviewed Jan. 31, 2023

      I purchased 2 identical 2023 Kia Sportage. Contacted KIA consumer affairs for 2 warranty claims. You are treated like a piece of nothing and it takes them 6 weeks to get back to you. In the meantime, you are without a car. It is disgusting that they can get away with it. So after 3 weeks they finally fixed claim one and installed the parts incorrectly causing another $6000.00 in damages of which they will not pay. Sticking me with the bill. STAY as far away from this company as you can.

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      CoverageStaff

      Reviewed Jan. 31, 2023

      Don't purchase a KIA. 2017 Sx Sportage with 70k miles and the engine just went on it. Kia did approve the warranty because I had all paperwork and recalls but 6 month wait. No loaner and they don't fully cover the rental. They are horrible! Thousands waiting for new engines and thousands not getting approved. This is not normal! Insurances denying KIAs and some parking lots won't let you park there. Don't buy a KIA. Heed my warning.

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      Staff

      Reviewed Jan. 13, 2023

      My 2015 Kia Sportage ex only had 46000 miles on it when the engine catastrophically failed. The service techs at Campbel Kia in Missoula Montana decided it would be fun to have the service manager stand In front of my car and rev the flooded engine and get oil and radiator fluid all over him while" diagnosing my car". And Kia corporate wouldn't honor the powertrain 100,000 warranty. I am waiting for Kia to have another recall and or join a joint lawsuit as I see the trouble EVERYONE is having with Kia. I will never buy another Kia ever and if I can save anyone from this total failure. Heed my words. DO NOT BUY KIA.

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      Kia Sportage Company Information

      Company Name:
      Kia Sportage
      Website:
      www.kia.com