Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
ConsumerAffairs has collected 114 reviews and 880 ratings.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,347,415 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 2, 2023
My first experience is when they have my car for factory recall on my brakes. They have my car 8 months. 2nd said car parts would be in on Tuesday and would have my car back on Wednesday and still don't have my car.
Reviewed June 30, 2023
I'm a victim of the social media Kia Challenge and because they only damage the whole steering column but didn't get to steal it I've been without a car for almost a month. They have said that they were going to be putting up a website in September or October. Well I'm w/o a car now!! Still paid the car note then a $500 dollar deductible on top of trying to get to appts. I am on disability!! I can't be waiting till they decide when they want to pay you for your inconvenience. When I do get the car back it's going back to the dealership!!!!
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed May 19, 2023
I own a Kia Forte that I can never trust again. These cars were one of the thousands of KIA Fortes that were not manufactured correctly to ensure the safety of the car against theft. My car was in the category of at-risk vehicles for theft of my vehicle. I was told my car qualified for an upgrade to my ignition and instead, I was sent a steering wheel anti-theft device instead of the upgrade being done. I will never trust KIA again and I recommend that anyone considering purchasing a KIA reconsider because of trust issues with KIA motors.
Reviewed Nov. 7, 2022
I have a 2019 Kia Forte, My vehicle was towed to Kia Macon on August 16th. My vehicle has then been sitting at the dealership for 2 whole months. At first there was a lot of back and forth on getting maintenance records etc then I kept getting they are waiting for an approval from the warranty dept. After waiting a month in a half on that approval I was then told the warranty related issue of a Crankshaft, Camshaft, and VVT would amount in replacing the engine which my car has 60K miles on it, and I was told it wasn't approved, no one never gave me a real reason why the warranty wasn't approved - the dealership nor the Customer care line.
I have requested for the Advisor who made the decision to give me a call no one ever did. I was then told to email to get in contact with the advisor the advisor never emailed me back nor called. After calling again I was then told I can't speak with the advisor who made the decision. This is very frustrating. I have been spending money on a rental vehicle for 2 months. No one seems to care I guess because it's not coming out of their pockets. I have never had to experience or go through something as such and then I am told it will cost $3200 to repair for a new engine on top of paying my car note for it to sit at the dealership lot.
I am very disappointed in Kia service dept and I want answers as to the real denial and how Kia can help me resolve this issue. I am now left stranded not getting reimbursed for the rental vehicle I have, Not getting repairs and still having to pay my car note for my vehicle that's been sitting on the lot no one has offered me any real help and as a customer of 3 years I am not satisfied and will go to the highest level of corporate to resolve my issue.
Reviewed Sept. 8, 2022
Took my vehicle (2018 Kia Forte) in to kia at Stonecrest, GA, 8/5/2022, the same location I bought the used car from, for check engine light. Was told to drop the car off because it would not be ready for a couple days just to check to see why the check engine light is on. 2 weeks later popped up at kia because they were not answering phones to give me the status of repairs but they wanted to charge me the $155 diagnostic fee, was told the check engine light was off by Fitz (kia worker), checked the car myself, the light was still on, no work was done. Now, the service department is saying they checked all of the codes and did the recalls but the light is still on and I have been waiting for a month for tech to review to give them a status on what to do next with my car.
Today 9/8/22 Fitz said I can come get the car, the light is still on, it has no tag and can't get a tag because the check engine light is on, "Sir why would I come get the car when you have not fixed the car, I can't drive it." He/They do not care and don't give out loaner cars, so I have been without a car for a month, paying Uber/Lyft fees to work and home. They barely answer phones, you have to pop up to get questions answered.
Reviewed Aug. 22, 2022
I bought a 2015 Kia Forte Koup in September 2021 with 66,500 miles on it, then I made the oil change and Emission Inspections, and both went good, Multipoint Inspection's Report during Oil Change said everything was perfect, then before 72,000 miles engine was dead after producing a big noise, that after only 5.500 miles after the oil change, even the guide says Oil Change after 60,000 miles is every 7,500 miles, I didn't pass that amount, I was 2,000 miles before. KIA knows that oil change every 7,500 miles is going to kill the engines but they don't care about the customers, they just told me "You don't have a warranty because you are a second owner." The 100,000 thousand miles warranty is only for First Owners, but even to First Owners, they blame the driver for the defects in their cars.
Reviewed April 1, 2022
I was in love with the car when I leased it. After 12k the car would jam on its brakes for no reason. My left front tire blew and the car jammed on it. Brakes not allowing me to gain control of the car. Flipped over and flew down a ditch. The scene looked like an airplane crash and I am lucky to be alive but the frontal collision warning needs to be adjusted. The entire car was demolished. The car did not handle well and Kia will not help you or even car. Get yourself a Volvo if you value your life. The guard rail came though the car. All windows exploded. Even the battery was thrown from the car 75 feet and fuel was leaking. The airbags only saved me but I have left hip pain ever since. Do not buy at all. Spend an extra 5k to get a Volvo. All because of a blow out. Stay far away from this car. Kia never returned my calls or even
Reviewed March 2, 2022
I have Kia Forte GT Line. The car looks good but cheaply made. When go start it hear clicking noise that don't go away. Transmission slips, you can feel jerk in shifting when driving. Brakes too small for quick stops they don't stop well. It don't come with spare tire so when you have blowout you stranded cause sealant ain't gonna fix it. It's 2021 with only 6700. I am in process of getting Toyota Corolla. That's a more dependable car. All I can say is beware.
Reviewed Oct. 22, 2021
I purchased a 2014 Kia Forte on August 24, 2013. On August 26, 2021 I reported an electrical fire in the trunk of my car to the dealership. My car was towed home. The insurance company totaled the vehicle. I would still have my vehicle if this electrical fire had not occurred. The dealership stands on they sell and maintain the cars only. They performed the regular maintenance on the vehicle. They never noted any electrical issues. After 3 weeks they also said the car was totaled. They referred me to the makers in California. They had not reported the fire to them.
After 2 months of going back and forth, Kia corporate determined they can not find what caused the electrical fire. Therefore they are not responsible. It was not declared arson. My car caught fire in the parking where I work in Southern Louisiana while I was in Northern Mississippi on the job. The car was locked and both keys were with me. The wires, the trunk door, the cloth covering over the top of the trunk, and back window burned. Some water bottles, Sprite bottles and the empty bag of cat food that were placed on the day before burned. The plastic binders, the bottom of the trunk, and the spare tire space did not burn.
It is clear the car had a defect. The wires burned casing the fire. The car set itself on fire. Even though the car is under the 10 year, 100,000 mile Warranty. They will not acknowledge the defect, the warranty, or responsibility. Do Not Buy A Kia. If I could rate the maker and the dealership with how this was handled, it would be a 0. 1 star is the lowest it would let me rate them. Do Not Buy A Kia!!!!
Reviewed Aug. 17, 2021
I have recently purchased a 2021 Kia Forte EX+. I must say I love the drive, style and feel of the car. It feels very well built and I feel that I got a lot of car for little money. Obviously time will tell how well built this car will be but reading other reviews with the CVT transmission issues…I think it may be your driving habits. CVT transmissions are not meant for people that like to drive hard. Regular maintenance and good driving habits should give long lasting reliability but as mentioned time will tell and I will report back ASAP if what I said is totally wrong and this vehicle is a lemon.
Kia Forte Company Information
- Company Name:
- Kia Forte
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.