Jeep Cherokee

Jeep Cherokee

 3.9/5 (434 ratings)
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About Jeep Cherokee

The Jeep Cherokee comes in eight trims with options ranging for everyone from adventure-seekers to families. Read more Jeep reviews to learn about other models.


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Jeep Cherokee Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: July 26, 2022

I bought a Jeep Cherokee Trailhawk used in 2020. At first it was great. Then one day, out of nowhere I noticed the floors front and back were soaked. Called a detailer, he charged me $250.0 to vacuum everything out and treat the carpets. Then, 6 mo later, it did it again. Same cost, again. I took it to local dealership in Lakeland, FL. They SAID they checked everything out and said it was fixed, said "it must've had a leaf stuck over the drain". Now, it's 1.5 yrs later and suddenly my back seat and front are soaked again. I used a wet vac to get a little over 1/2 a gallon of water up. Now I have to pay another who knows how much to have Jeep check it out again, plus another couple of hundred dollars to have it sprayed with mold treatment. I read other people's reviews and there are too many examples to list with the same issue. I WILL NEVER BUY ANOTHER JEEP, OR A CHRYSLER EVER AGAIN.

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Rated with 1 star
Verified Reviewer
Original review: April 14, 2022

2017 Jeep Cherokee history: Found rust on left rear door seam, this is a new vehicle, tried to return the Jeep but the request was denied and promised the fix would be permanent. Took 2 weeks to fix and during the repair I was notified they checked the other rear door and noted rust and repaired both. This Jeep is garaged and only has 12000 miles. Found rust again, service stated body shop was unable to get to it until 2022. Now April 2022 and still can't get an appointment as body shop ability issues. Hello 8 months. This is a major problem. I also own a 2019 RAM so it's obvious we are loyal FCA customers. Suggestions are welcome. Dealer: Performance CJDR Centerville, Ohio

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 13, 2021

    Had come to Westgate Chrysler, Avon, Indiana, many times, complained on radio, never stayed as radio, & clock, same, now key, automatics kicks horn on. Always some excuse. Prior, take out battery, & how was I to enter.. Last time, vehicle out of warranty, having been in & out of hospitals since, finally time to

    complain to Chrysler Corp. directly, been told they are no longer associated with FSC plus out of warranty & over mileage. Now they tell me..

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 10, 2020

    Purchase a Jeep Cherokee Limited Edition back in September of 2015. Vehicle has been great since recently. Engine light came on and some fuel sensor went on the vehicle. The Jeep Dealer changed the part and updated the Engine software and supposedly this ECO Light / Mode feature is no longer available for this model. Worked great for 5 years and now I have to live without it. According to FCA it used to work off the Radio feature through RA3/4 and the software update zapped it I guess? Was considering purchasing a new Jeep but am rethinking that option at this time at least until I can get a valid reason as to why anyone would lose features once purchased. Not the vehicle I purchased believe it or not...

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    Rated with 2 stars
    Verified Reviewer
    Original review: Aug. 7, 2020

    I am the owner of 2014 Jeep Grand Cherokee Eco Diesel. I purchased this vehicle hoping to keep it for a long time. I have had over 16 different cars and trucks in my driving years. I have never had vehicle in the Dealership so many times for updates and check engine lights at least 7 different times in two years. The latest breakdown is a leaking fuel line. Could have been a dangerous problem had I not noticed it leaking. The Jeep has never spent a winter in NY. Purchased this in Florida and I spend every winter in Florida. This line is under metal guard so it is never exposed to the elements. You can't buy just the one line. You must buy the fuel line bundle. Jeep will not even listen to me the Jeep has only 63000 miles. This is the last one I will ever buy. Customer Sevice is bad and reliability of this is terrible.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 3, 2020

    I have a 2020 Jeep Cherokee latitude with only 534 miles. The transmission feel like it's going out. Rough shifting and when I put the car and drive it goes back first then goes forward. There is no open recalls on my car as of 4/03/2020.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Feb. 29, 2020

    This is my third Jeep Grand Cherokee in the last 21 years. I bought a new 2015 Jeep Grand Cherokee - Limited and now have 79,000 miles on it (02/20). The size fits the nitch of not being small, and yet not bulky like the larger SUVs. It has had a couple of small recalls and three extended warranty (72-77K) items repaired ($5,500), at my $100 deductible each (Front end/valve cover gasket/radiator). It rides nice, though a bit rocky on sharp really bumpy turns; stiffer suspension than a car. Low road noise. Handles the road well in all driving conditions. Front and rear seats are comfortable, but not plush. Great sound and NAV systems.

    I keep cars for around 8-10 years, 100-120K miles; that is why I always buy the extended warranty, always pays for itself in the long run. Spacious back cargo area and easy drop down rear spit seats. A great perky V6, which handles nice, but not luxury; whether you are single or a family of 2-4, this a great vehicle to drive with confidence.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 21, 2020

    I purchased this truck 2018 with about 6k miles on it. As of today I have about 34k miles on it. I had to replace the battery last year, just found out that it needs a new thermostat in it which is going to cost me over $700 to repair. Not only that they are told me last year that the rotors needed to be turned because the truck was sitting, the first year I had the truck I put over 15k on it, is that sitting? NO it's not. People would tell me that I will never buy another truck if it's not a Jeep. WRONG!!! I will never purchase another Jeep. I am not getting any help on this matter from the manufacturer. I understand that warranties expire but to find out from a dealership that this truck has had issues with the thermostat and they are not doing anything about it, I don't want to deal with that. I do not recommended this truck to anyone. I am wanting to take it back to the dealership and give them the keys and walk away, that's how bad it is.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 23, 2020

    Juan hooked me up with this baller Jeep Cherokee like a boss. He made the process real smooth and as quick as possible with no hiccups at all. My dude is the bomb dot com for real. If you need the hook up on a new whip, Juan Ready is your man!

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Dec. 15, 2019

    The 4x4 in the jeep is great but not as refined as my last Edge AWD. The 3.2 v6 with the 9 speed trans is more peppy than my past Edge 3.5 v6. The only week link is the transmission. It hasn't given me any trouble but in lower gears it gets a little confused as to which gear it should be in. It actually drive best if you put your foot in it and try not to granny drive it.

    5 people found this review helpful
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    Jeep Cherokee Company Information

    Company Name:
    Jeep Cherokee
    Website:
    www.jeep.com