Jeep Cherokee Reviews

I bought a 2021 Cherokee Limited 2 years ago. Now have 44k miles. V6 is a must. Very comfortable and has every option. Only problem I have had is with a creaky panoramic sunroof. Liked this Jeep so much I bought a 2022 just like it.

Would not recommend anyone to purchase a 2021 Jeep Cherokee Latitude. I only have 27,000 miles and I am starting to have costly repairs problems that are no longer covered by the warranty. Jeep is not a quality brand product.

I own a 2021 Jeep Cherokee Trailhawk. This is not my first jeep, but it will definitely be the last. Their customer service is a joke at best. The vehicle has a bad power transfer unit, which is not available thru jeep with no estimated date of availability. Jeep will do absolutely nothing to help. I am expected to continue paying for a jeep that does not drive.."for could be a year" and yes that is a quote from customer service. Also a quote. JUST BE PATIENT, it will be fixed we just don't know when.. Buyer beware!

I own a 2017 Jeep Cherokee Overland. I take good care of the car, service it regularly, etc. It has 89,000 miles on it. I’ve already had to put over $10,000 in repairs. It literally is falling apart. Jeep won’t stand behind their products. Jeep used to stand for toughness, ruggedness, dependability, not anymore. The car is literally falling apart. To anyone thinking about purchasing a jeep, you better do your homework cause they don’t stand behind their cars. I’ll never buy another Jeep product.

Best car I've ever had! My Jeep Cherokee Latitude 2014 had it all. Best lumbar support for my scoliosis, best interior, perfect size for my garage, great fuel mileage, so reliable, quiet. Sooo sad to see it go by a drunk driver. Even more sad I can't buy a new one. Please make this car again. And don't get rid of the frame of that car...It saved my life.

DO NOT PURCHASE FROM THIS MANUFACTURER! I purchased a 2016 Jeep TH 3 and a half years ago. I have only put 40k miles on my car since purchase. My SVC 4WD light came on and I always service my car let alone anytime warning lights come on. My family is BIG jeep lovers so I jumped on the bandwagon. After getting my car to the dealership to have the light checked I was given a shop bill for $8K. The dealership the rear differential had gone out of my car which I would also need to fix the PTU box in case it was affected.

I have a 2019 Jeep Cherokee limited. I needed to replace the oil housing unit at a cost of 1200 $. I had less than 70,000 miles on my Jeep. Chrysler has known about multiple problems with the oil housing units as they are made of plastic. Customer care case mgt. denied my claim and refuses to correspond with me at all. I believe that since Chrysler has known about the issues that some compensation would be appropriate.

2016 Jeep Cherokee had PTU shaft replaced at 48,000 miles under warranty. At 60,047 rear differential self destructed. Repair cost $3,500. Jeep needed proof of payment to be considered for reimbursement. Now 7 months later denied payment saying not covered under extended warranty.

I purchased a 2018 Jeep Compass Latitude in July 2023. I loved this Jeep and was so excited because I had always wanted one. The transmission was messing up, had to get a 2019 Jeep Cherokee. Now it is messing up. I am now in a situation where Jeep keeps saying they “do an update” and there’s nothing wrong. The transmission is hitting very hard and slipping. My first Jeep did this and made a loud noise driving down the road and I was told that was normal for the engine type. I am now out tons of money. I was also told they would take my first Jeep back in for what I paid since they had it more than I did in 2 months of having it. They shorted me thousands and now I’m upside down on my current loan with a very high payment on another Jeep with issues.

I have had my 2019 Jeep Cherokee to the dealer on numerous occasions regarding my navigation system. I was told at one point Jeep has trouble talking to Android. You’ve got to be kidding me. I’ve taken it to two different dealers and have yet to get a satisfactory answer or repair. One dealer did a reset 3 weeks ago. It worked temporarily but has since stopped. I’ve also had trouble with my Jeep beeping and shutting down while turning left. The excuse for this was low oil. Give me a break. I have regular oil changes so this seems to be yet another excuse. Now they want me to bring it in for an oil compression test.