Hyundai Reviews

I purchased a lease on a 2023 Hyundai Venue in February of 2023. After driving only 7k miles the radio died. It is tied to an on-screen navigation system and the remainder of the navigation was fine - just no radio. Then at 9k miles the transmission went out. Stuck in one gear. At this point it was undrivable. We called local service dept and they claimed that due to massive recalls they were 3 - 4months out. They recommended a larger dealership which was 22 miles distance. We had the car towed. The warranty was denied on the transmission when they claimed it was due to "rodent" damage. Really? I guess the transmission was wired? Oh and the towing was denied because it was "2" miles beyond their 20 mile limit.

Hyundai Dealer of Tinley Park Il, does not disclose everything. When called upon to speak to management they ignore you, when asked to speak with general manager still no call back been going on 3-4 weeks. Dealership needs a reality check on how their service truly is and it starts from the top management. I have learned that if he doesn't take the initiative to contact a paying customer, then how do you think is management team will do the same. Love the car, dealership service is Horrible far as the management Team.

Brandon in service went above and beyond to make sure I was taken care of.

Where do I begin with this horrible company, so Do I own my 2017 Hyundai Tucson forever? Nonstop problems with this vehicle, my engine blew up on the highway then on July 6th, 2023 my Hyundai was broken into, stolen, and damaged due to the anti-theft issue. I went to the Hyundai dealership in Janesville, Wisconsin all the people are rude and disrespectful and had me waiting lying saying my car was safe to drive when a noise was coming from the tire. I will never get another Hyundai in my lifetime. They owe me 4,255 worth of money for the damages on my car and my insurance went up because this unprofessional company. My case manager has not reached out to me! Unprofessional company ever!!!

Have a top of the line Tucson. Will NEVER buy again. Have it one year and dashboard messages don't work, why? Hyundai says it needs a software update for the GPS and the dealer charges $270. Guess their warranty covers very little. If I had been informed about this upfront, I would not have purchased the vehicle. Getting nickel and dimed is such a poor way of doing business.

These people will take 30 to 40 minutes before they even start the call a tow truck. You’re out there waiting for 2 to 3 hours because this company is inefficient. The management does not know what they’re doing when you call you have to tell them who you are everything about your car. They can’t keep everything tracked. It’s just poor management that doesn’t improve the company. Just there to collect a check. Because of this, I will never buy another Hyundai again.

I decided to get the Hyundai Venue 2020 in November of 2020. The car ran well, was brand new, and seemed fairly reliable. This year at just under 40,000 miles the car’s transmission started having issues while I was traveling on the highway with my minor child. The car started to decelerate to 40 then 30 mph on a major interstate highway 1.5 hrs into my trip. I had a warranty that covered towing to the nearest dealership but after hours of waiting no tow came and the roadside assistance staff didn’t tell me until the last minute. I ended up spending over $700 for a tow and Lyft to get me and my child home.

Hyundia customer care service is the worst. First off, the dealership has had my car for 2 months. Going on 3 months. Once they gotten the engine approve to be replaced, I was told that it would take about 9 months almost a year. Well the nice lady at the dealership gave me customer care number to speak to someone, so that I could learn the process. I called, customer care the first day she gave me the number. When I did, they inform me that I had to file a case and said that my customer care number case manager should give me a call in 3-5 business days. Well, I called on the 6th day, because I hadn't heard from anyone. When I called the lady said that she will alert her that I haven't received a call.

We purchased a 2014 Santa Fe after having a Sonata for years. The engine's connecting rod bearing gave out. After doing research I found the company issued a recall. So after dropping the car off at the dealership for 2 months, they then inform me that they will not honor the recall due to previous owner maintenance records. That is after I gave them my paperwork for the maintenance I have done. They are a sketchy company to say the least.

Hyundai Kona 2020. This is a TERRIBLE car. Problems arose and we had to pay for things under warranty..it's again back at another dealer..I tried to deal with National Customer Service and all they say is "keep using warranty." Nothing but headaches running back and forth burning has and time all the while still having to pay the payment for it. The car, of course, is worth way less AT THE DEALER BECAUSE OF THE PROBLEMS ...so trade in even screws us! STEER CLEAR!!!!

My daughter's 2016 Sonata recently motor failed due an issue which is documented in a class action law suit. For 18 months, the car has been experiencing high oil consumption, 250 miles a quart. Her local dealer told her they needed to do an oil consumption test which we said ok to, but then they advised that she also needed to do a $1800 diagnostic and that there was no guarantees they would be able to help her.

Apparently the salesperson H.B. lied on my application, I didn't test drive the vehicle. I was so shocked I got approved after working 3 weeks. I was so happy I cried the whole time. I told him all funds I have 900.00 that's all. He got me financed. Mrs. ** asked me if I like my new car. I felt stupid however, I said, "Ma'am, I can't tell you what color it is or what it is..." I'm still stuck crying because I'm in disbelief. I know I have no credit. 3 weeks later finance is taken back. Credit ran 50+ times. I did not know until I felt I had to turn the car back and reached out to a buy here pay here lot...

December 1, 2022 took our 2029 Elantra to Patterson Hyundai/, Tyler TX to repair the wiring harness chewed by rats. The car was not repaired until 6/17/2023. Hyundai took 4 months to get the wiring harness to the dealer. The dealer took 4 months more to repair. Do not buy a Hyundai from any dealership. Hyundai will not stand by its warranty or service promises.

My car recently seized while I was 4 hours away from home. After doing some research, I found there was a campaign 966 that involves knock sensors and a software update. I had it towed to the local dealership (where it still remains) and I am being told that this massive company cannot help my situation. I still have a loan on the vehicle, I always provided regular maintenance and feel like I am just a little person who has bought MANY Hyundai vehicles in the past and am totally getting screwed. I intend to contact every avenue (social media, corporate offices, etc) until this situation is rectified. This campaign should have been a recall and I should have been contacted. I may just be another little person who purchased your vehicle but I am about to make big noise for your company.

I purchased my first Hyundai ever (a 2023 Hyundai Kona EV) on 12/8/2022 at Colonial Hyundai of Downingtown in Downingtown Pennsylvania. I have been driving Subaru for the past 16 years and was nervous but excited about my new fully electric car. I initially loved this car so much. It was definitely a different driving experience with a learning curve and I was very open to the new experience.

I joined a friend on her car buying trip to College Station Hyundai, and while everyone we encountered that day was beyond pleasant, the follow up experience has been awful. As we were about to leave with her new car, we discovered that the Apple car play USB port didn’t work and was in fact pushed back into the dash. A few salespeople (NOT service people) attempted to pull this piece open to fix it but weren’t able to (although damaged some of the plastic in the process). They then told us to go ahead and drive back to Austin as no one from service was available and that it would be an easy fix for the dealership in Austin.

Our daughter's Hyundai Tucson engine died at barely 50k miles and I had to have the car towed to one dealership who diagnosed the issue as a warranty/faulty engine issue, however, they couldn't get to it for 4-5 months due to their backlog of engine issues. I then had the car towed to another Hyundai location 50 miles away and they were able to perform the repairs and get the car back to us in less than 2 weeks, total engine replacement - covered under factory warranty (we also had a 3rd party extended warranty). Problem is - I spent about $500 between the tow and the initial diagnosis and Hyundai is telling me refunds can take up to 120 days. 120 days? That's 6 months for those of you keeping score. WTF?

My mother's 2020 Hyundai Tucson has been to Hyundai three times b/c the engine light came on and the vehicle decreased on the highway when it was raining. I was in the car with her along with my kids. A truck almost crashed into us, and we almost got into a very bad accident. She has missed work and no one can’t seem to fix the problem or give her a rental car. She spoke with a supervisor name, Andrew and he was very nasty and disrespectful. He told her to go complain to Consumer Affairs, and showed no concerned about her almost getting into an accident. He also told her that they don’t have rental cars for cars like Hyundai only BMW luxury cars. How do you work at Hyundai in downgrade your own cars? Racism at its finest.

While Hyundai's warranty promises seem compelling, my recent experience with my vehicle has left me disappointed. Despite having a 5-year, 60,000-mile warranty and a 10-year, 100,000-mile warranty, my air conditioner stopped working at just 13,000 miles. I was told that in order to have it covered under the warranty, it needed to be repaired by an authorized dealer. However, no authorized dealer had an available appointment for at least a month, which was not feasible for me. As a result, I had to pay out of pocket to fix the issue. While I understand the importance of authorized repairs, this experience has left me with a negative impression of the vehicle and the company.

We bought a a new car 2023 in November. We took it back to the dealership due to the driver seat making noises. It turned out that the mounting bracket is broken. Not covered under warranty. Blamed us for breaking it. They mentioned the bracket is strong and can’t brake easy, but also mentioned that even a water bottle can break it if it gets ajar. I’ve own numerous of vehicles, first time buying Hyundai due to reliability.

Bought a brand new 2023 Hyundai Palisade with 3 miles on it. Malfunctioning started the day we came home. It has been in the shop 3 times and the last time it has been almost 2 months and counting for faulty computer chip. Customer service has not been any help in remedying the situation and almost nonresponsive.

They completely screwed me over. I changed my vehicle payment to a week later than original due date. They still charged me on the original date! I live paycheck-to-paycheck and it left me with no money for food and gas. When I called to get it reversed, they basically told me there’s nothing they can do and I’m ** out of luck. There was absolutely no empathy from the customer service representatives. DO NOT BUY OR FINANCE THROUGH HYUNDAI!!!

Since February 2022 I took my car to Hyundai about a recall on the engine that it was leaking oil and I constantly have to pour oil in the car. They checked my car and said nothing was wrong. Fast forward to November 2022 I was driving on i95. The car shut off with me and my kids on the highway. Come to find out that the engine was damaged to to the engine bearing rods. I tow the car to Hyundai of North Palm. They said Hyundai would cover the damages under the good will act and I would get my car back the maximum time 2 months. I asked about getting a loaner. They told me they don’t have any. And I’m not qualified. I contact Hyundai USA and they told me to get a rental and they would reimbursed me $60 per day. Ok cool.

While they are in general decent cars, I am now on my 2nd Hyundai and both of them have required a new transmission after a few years. Even though they are fairly low-priced, the fact that there seems to be a guarantee that you will need to replace the transmission makes them more expensive to own. On top of that, Hyundai has set it up so that they can weasel out of covering you under warranty. I have bought both of my Hyundais used and when you buy them used, you only get the 60,000 mile warranty, not the 100,000 mile warranty that the original owner gets. It just seems like an easy way for them to get out of covering these large repairs that the car will seemingly inevitably need, especially given that approximately 80% of cars are the road were bought used. And that's not my estimate, that's from the bureau of labor statistics. I think they know that their cars have these issues and that's why they set it up that way.

My 2020 Hyundai Tucson is still under factory warranty. People are not standing behind it telling me it'll be 3 weeks before it even gets in to get looked at and expects me to pay for a loaner vehicle out of my pocket when the vehicle is still under factory warranty. Absolutely ridiculous service. Do not buy. Do not trust them.

On 1/22/23, I dropped off my son’s 2011 Hyundai Tucson for a knock sensor recall after receiving a notification in the mail. The car was running fine when I dropped it off, but within 24 hours of picking it up, the engine light started blinking and the car went into limp mode. I brought it back to Palmer Airport Hyundai, but within 24 hours of picking it up, it went into limp mode again. I brought it back on 2/1/23 and have been without the car since then. For the first month, I received a different story each time I called (admittedly lied and shared incorrect information).

I waited for over 120 days for a state to state title, I spoke to 9 supervisors and 9 times they sent the title to the wrong address, and then when they realized it was at tax collector office then I needed a power of attorney, I use my vehicle to work, I could not work for over 3 months, no one did their job and the last corporate executive was rude and was not accountable for over 9 mistakes, I have never seen such incompetence in my entire 62 years, this is a finance giant.

I was stoked to buy a Hyundai Ioniq in 2019. The sales rep did not even disclose that a spare tire was not included. I popped a tire in a bad neighborhood, and was stuck in the middle of the night. Then the reps at Hyundai can't speak English, and made multiple errors in my address, even when spelled out 5 times! They sent 2 different towing companies. First one was nice. Second one was awful. He wouldn't use Google maps to navigate to my address. Guy was a jerk. If this is your affiliates, I do not want to be affiliated with the Hyundai Brand.

Persistent engine issues - I've had to replace an engine coil every year. Product Recall Car Handle - Front door would lock and you'd have to crawl across to open it. Peeling & Chipping Paint - My hood has bare metal showing from their paint issues. CUSTOMER SERVICE IS TERRIBLE - I received an extended warranty notice for the peeling paint. I took immediate action and booked an appointment at Young Hyundai in Ogden, UT. The dealership turned me away and told me my car was out of the warranty period even though I was just notified. Hyundai Corporate has been utterly useless. They send automated replies and take no action. It's been weeks of trying to get this resolved.

TLDR; Almost crashed my car due to a faulty alternator, paid out of pocket, have not been reimbursed after over a year. 3 years ago my Hyundai Veracruz died while I was driving and I almost crashed. After getting the car towed it turned out it was due to a leaking oil gasket above the alternator. I paid for the towing, alternator replacement and gasket fix.

Engine knocking, brought to dealerships, says needs new engine for $6,700. Was told this model by Hyundai is notorious for maintenance problems. I won't be buying a hyundai car again, and share this story with all my family and friends. Hyundai pls help me with cost to replace, even if have to split cost, to keep your brand name in good standing. Thank you.

Their service department is worst than any other dealer's service that I was used before. They told us to provide 3 years warranty for entire car part, but it is kind of scam. My car battery dead twice, but they just charged it and return back to me. Each charges takes 2 days, and they did not provide me any rental car. I asked them why not change the battery, and they said because the battery works after charging... They have no idea for the reliability of the battery, just tested bolt is work, so they return the original one...

I purchased a new 2021 Palisade Ultimate Calligraphy and I purchased an extended vehicle warranty for 8 years. Over the last 10 months the Vehicle has been in the shop for months at a time because of a check engine light issue. Everything in the vehicle worked fines when I dropped it off the first time, except we needed to find out what the warning was all about.

I had to get permission from Hyundai finance to ship my car, and if it were up to them I would have never received my car. It would still be sitting in port, incurring a daily charge. I called them more than a month in advance to get the permission letter sent to my email that I needed. They said it would take a few days for them to get approved, and I was so busy with my move, I didn't think about it until I realized a week before I flew out that I never got it. I called to follow up. They said it was approved, but the letter was sent to an old address through snail mail for some reason, and they would resent it to my email.

**** 0 star **** Where to begin, I had an engine light issue back in December where the service advisor asked me to run the vehicle for fluid flush test they knew my engine needs to be replaced but they purposefully made me spend $700 for nothing. I did a follow up to check with their service team as per their request and still didn't fix the engine light issue.

This company could use professionals. They continue to lie to you about your package after they cancel it then have you re enroll just not to give you your refund. I don't blame the agents. I blame the people over them. They are doing absolutely nothing at all. Please hire some true professional people. I can just imagine what they are not doing out of a day. I own a business and this is not how you run a company. Please don't waste your time.

AWFUL!!! DO NOT USE HYUNDAI FINANCE! ZERO STARS! The dealership purchased our car on trade-in, and Hyundai accepted TWO separate checks sent overnight for the payoff - but claimed they hadn't and continued to harass us for collection on the car loan. HF refused to contact our dealership finance for payoff resolution and refused to provide info for them to contact HF. Now, threatening to submit us to collections because of their negligence in handling overnight payoff checks from dealerships. This dealership OWNS a Hyundai division and after this, will look to dissolve as it is a constant problem for them. HF Customer Serv agents are worthless and the corporate operations of transactions are completely disconnected and negligent.

This company is **. The fact they made ANY car without a chip in the key to prevent thefts and break ins is ridiculous and irresponsible as a company. This company just wanted to save a few bucks and cheap out on their customers. I will NEVER recommend this car company to ANYONE, they have screwed me over with how easy it is to break in and steal my car. I cannot wait to get rid of this horrible car.

I have a 2015 Hyundai Genesis. I have always enjoyed it, but have now been waiting to get it back for almost a month, since December 8, 2022 (today is 1-5-23) from Hyundai service in Gainesville, Fl. I took it in with brake and diagnostic issues. Turns out a service employee showed me I did not have it turned on correctly when I first took it in. (My bad). So diagnostic issues never actually existed.

I have a 2017 Hyundai Sport. In APRIL my engine blew. It has under 80,000 miles on it. It is now November and I have spent about $8000 in rental fees plus having to pay my car note. They had no loaner vehicles at all. My case manager is of no use. They keep requiring pictures of my vehicle. The poor engineering they have manufactured. They know what’s wrong with it. I firmly believe they are trying to get out of replacing my engine. I’m not getting anywhere with the warranty department or the recall. They are ruining the lives of people who had faith in their product. They don’t care at all that people are out 1000’s of dollars. I’m disgusted with this entire situation and I promise to never buy another Hyundai or Kia product. They really ought to be shut down. This is total **.

I bought a new 2018 Hyundai Santa Fe Sport. At the dealership in Jacksonville, NC I was told they would not run my credit because I was disabled. I then asked to put both my husband and I on the title since I needed my handicap plate transferred. I was denied again. In spite of this being illegal conversation from a sales person violating my rights we went ahead with the purchase. Also in spite of the knowledge that I needed the car adapted I was not informed about the mobility program. Fortunately their service department was excellent during my ownership once my car was adapted.

I've owned a few Hyundai vehicles now and have decided I will never buy another again. First off, I've always had trouble with their cheap electronics. The head unit screens going blank and not working until the car is completely off had been a problem with two different vehicles. The remote start is a predatory practice and not sure how they haven't got in trouble for it. Not only do you have to buy a subscription, you have to buy their basic package with the remote package which means $200 a year just to have remote start. ** Hyundai for doing that!

Purchased November 2021. Since the beginning of getting my vehicle, it has consistently been in the shop. It has cost me so much extra money and stress. I have even had the engine replaced, which I had to have vehicle towed to another shop. My vehicle broke down out of town the Hyundai dealership. They towed it to didn't want to do the job. My vehicle would still be there if I didn't get it towed. After almost 3 months in the shop. It has been back 3 times since. I can't even enjoy it as it is in the shop more than I have it, I can't trust it to go out of town or long trips and it is a 2019 Tucson. I have called Hyundai Canada and they don't think a anything is wrong. Hyundai customer service is so bad as well. I bought this vehicle thinking it would be great for me and my growing kids, unfortunately it has been nothing but problems.

In March of this year (2022) I purchased a 2018 Hyundai Sonata SE with 22,000 miles on it from Hudson Hyundai in Jersey City, NJ. The very next month, the engine light came on and I had to bring it in to get serviced, which did not come without difficulty. Now I'm having the same issue vehicle wise and customer service wise. Even though I had to call the 800 number to actually get my vehicle into the dealership last time, at least something was done. Here I am just several months later going through the same thing. I have tried to resolve the issue with at least five Hyundai dealerships in NJ and DE by calling and even taking off of work to just bring my vehicle in. They ALL had the same "we can't help you and don't know what to tell you" kind of attitude.

I leased a Hyundai Venue in October of 2022. 1 year later I tried to schedule an oil change and warranty service for a check engine light. The dealerships I called said either the next appointment was 5 months out or I has to leave the car with them for at least 5 weeks before they will look at it. I contacted Hyundai and their response was that there wasn't anything they could do and to try calling other dealers. This will be the last Hyundai that my family will ever buy or lease.

I am a Hyundai certified technician and I am also the owner of a 2018 Elantra that has had 2 engine replacement, a transmission and a paint job under warranty. Poor response from Hyundai on resolving issue which dragged out for months, additionally when these engines require replacement I am expected to perform 1 to 5 hours of free labor to determine cause and obtain approval from a prior approval department that goes out of their way to avoid covering the vehicle at all costs.

I love my Hyundai but I will NEVER buy one again. They can't seem to figure out how to manage their Bluelink service correctly. It's overpriced with tons of app issues, and they can't handle a simple subscription renewal. I had to make 3 calls (20 min each), had to open a service ticket and wait a week for them to fail to resolve it. $200/year is WAY too much to spend on a remote start engine, and they require you to subscribe to the package "deal" full of features you don't want. (FYI- after-market remote starters start at $90.) If you're in the market for a car, make sure to read the app reviews before purchasing. Lots of unhappy customers with Hyundai.

I had a really horrible experience with Hyundai dealership in Jamaica, Queens NY. Basically I got ripped off. Hyundai USA washed its hands off say that are not responsible for whom they appoint as agencies. I am supposed to "work" with people who took me for a ride while Hyundai managers sit in their ivory towers.

My daughter’s transmission is gone and because her step mother transferred car to her -due to her not having great credit when we bought it new -Hyundai won't cover it saying it's a second owner even though you can see same household address for both. Talk about not caring about your customers.

I bought a 2022 Hyundai Palisade in November of 2021. In June of 2022 I am driving back from a 180 mile road trip and my engine overheats. I add coolant and then take in shop for a check and oil change. I am told they may not have the expertise to check the radiator issue. So they tell me all is fine and give do an oil change. Two months later we see stains in driveway and check coolant and it is near empty. We fill it up and I overheat again that evening and have to have it towed. The dealership tells me the cap on that coolant is off and why it happened. I agree that I may have not had the cap on tight enough and it came off but it had a leak and my spots on the driveway prove it.

We have had 2 Hyundai in the family. 2012 Santa Fe Limited and 2017 Tucson 1.6L Turbo Limited. We our first car had a scary review that you can look up. People experienced engine knock then the engine would stall on the highway. We brought our Santa Fe in to check for this issue and we were lucky that our engine had been built correctly.

I purchased my Tucson in 2020. Starting the summer of 2021 I had my 2017 Hyundai Tucson in for the AC not working multiple times. It would blow cold air for 8 - 10 secs and then all warm air, each time I brought it to Key Hyundai of Milford. They would tell me they looked at it and there is nothing wrong and each time I go to use the AC same thing not working. 6/18/2022 again in for AC not working and was advised, "You are almost at the 40,000 mile mark where it isn't covered." (Even though for a year I've had it in multiple times and they haven't fixed it.)

So I love my Tucson. My problem is not with dealer. My 2022 on the window sticker says maintenance program included. It’s a turbo hybrid. I’m supposed to get 6 oil changes over three years or 36000 miles. Hyundai website says so. Brochure from dealer says so. It’s a a 2022. Commercial on tv says I get it. Paper work says worry free and hands off for scheduled maintenance. Dealer agrees with me and says they don’t understand. I have called Hyundai three times. This is either the most biggest case of consumer fraud or inept disconnect. Hyundai says I only get every other one. Nowhere does it say that. Been three weeks.

We purchased a 2018 Hyundai Tucson in July 2021. In June of 2022, the vehicle would not go in reverse. There were no warning signs and everything else had been functioning properly. After having a transmission expert with over 40 years of experience look at it, he explained that it was a "premature failure" of the transmission and that it would need to be replaced. We had the Tucson towed to the Hyundai dealership and they confirmed the bad news about the faulty transmission. Our Tuscon is 4 years old and has approximately 74K miles on it. It had 60,002 miles on it when we purchased it.

Hyundai just doesn’t care about you once you signed the contract and bought their car. I brought my car to the Advantage Hyundai auto dealer to have them fix a recall on my 2020 Palisades. While there the service department informed me that I needed to replace my brake rotors and pads, as the rotors had only three percent thickness remaining. I gave approval for them to conduct the repair only to find out that they didn’t have the rotors in stock and that they would need to be ordered. I was then informed that I would have to pay up-front for the parts in order for them to be ordered. I provided payment and was told that the parts would be in in about 1-2 weeks. They told me to take the car home as they don’t have room to store it and that they would notify me once the part was in.

Weeks ago our 2014 Hyundai Tuscon with the 2.0 GDI motor started running very rough then the engine light started flashing. We had it towed to our hyundai dealership where we bought it. The dealer said there was an active recall and if the bearings went which caused the motor to blow that the new motor would be covered by Hyundai. Hyundai Motor America called us and told us they are requesting more information about the car from the dealer mechanics. After weeks of having our SUV the dealership said they are going back and forth with hyundai motor America.

My 2016 Sonata Hybrid was sold with an 8 year Hybrid Engine warranty. I was having power failure issues with my Sonata, it would tell me to pull over and turn off the engine to prevent damage to the Hybrid engine. My Dealership said it was the Electric Water Pump attached to the Hybrid engine, they told me it would be under warranty. This was April 18th 2022, they told me not to drive on it as it would cause catastrophic damage to the Hybrid engine, they then ordered the part, the next availability was May 9th. I had to get it towed in and they didn't get around to it till May 10th, where they called me and said they ordered the wrong part, that it was the electric water pump and that it was 850 dollars plus labour and not covered under warranty.

The cars are OK, but lately there are two recalls, one that goes back several months. Neither have remedies yet and both are deemed dangerous. But those are nothing compared to the customer Service of this company. You have to wait on hold for long periods of time to get through. Frequently, the person who answers is from abroad and is difficult to understand or even hear. When you achieve any success reaching someone, the issue you have won't be resolved quickly and most of the time you will have to call again. Then the letters start. Endless warnings, threats and requests for clarifications and then you're back on the merry- go- round of trying to get them to stop. Do yourself a favor Buy American, Japanese, or German if you value your sanity.

I have a 2014 Hyundai Equus with 38000 miles. The transmission is bad and the dashboard is becoming unglued. Took it to my local Hyundai dealership after speaking with Hyundai corporate and they promised to help me out. Once they found out what the vehicle needed they sorry we cannot help. That is terrible to have a vehicle that had such low miles to have this much trouble. Do yourself a favor and don't buy a Hyundai, they promise the world, at the end of the day the consumer pays for a poor product.

I had serious safety issues with my Hyundai Sonata Hybrid. I was driving on highway I-75 when my car displayed a message "Hybrid System Warning! Safety Stop and Do not Drive". The car simply STOPPED driving, I was lucky that there were no cars on the right lanes, so I managed to pull my car over. It was an extremely scary experience, especially driving with my 12-year-old daughter. I restarted the car and the message disappeared, I turned on my emergency lights and drove the car to the next exit and then slowly home. The message and the situation happened 2 more times. Next day, my husband and I took the car to a dealer. The service guy, after three days waiting, provided us with a quote for a repair. I refused to pay because it should be a recall repair. I paid for diagnostic only. PA # **

Driving Hyundai cars for the past 5 years. Recently ended up in a shattered panoramic sunroof on my 2021 Santafe limited with the glass shattering with a loud sound and raining on me while on freeway. Called the hyundai roadside assistance since the car isn't even one year old. They promised me a tow truck which never came. I had to take hotel since it was the middle of the night when this happened. I also had to take a rental the next day as customer care promised that my out of pocket expenses would be covered by hyundai. When I asked the case manager for the reimbursement, she shouts at me asking "why would hyundai pay for your hotel" and that there is a per day cap on the amount they would pay for the rental which wouldn't even cover half of my one-way rental car bill.

Battery failure before 30,000 miles, starter failure, engine noise went from once every 3 weeks to every cold start. Took it to a dealer a couple times in Mentor Ohio, told me nothing's wrong with my car. Shared videos taken and still told me nothing was wrong with my car. Ask to listen to a new Kona with same engine, told they didn't have any cars to show me, stop back by 2 months later and seen a Kona, made me wait on my lunch hour. I went in and asked for a salesman, listen to the new Kona and showed salesman my videos and he said there was definitely a noise issue.

I bought A Hyundai Tucson From DutchMiller Hyundai and Chevy and it drank oil, it used 2 1/2 quarts in 3000 miles and 5 quarts in 5000 and Hyundai said that met their standards, they would not fix it. I called Hyundai and they made a case number and acted like they was trying to help me. They said they was going to work with DutchMiller and see about getting it fixed said they get them to run another oil consumption test and I just completed one and DutchMiller keep giving me a run around saying it was going to take a bunch of oil consumption test and still might not get fixed and if did it be a long time getting motor in it. I think it was a scare tactic to get me to sell back but anyway Hyundai should have fixed it, that was all I wanted was it fixed, I got scared and sold it to them and now I’m without a car. I will never do business with either one of them again.

2 months after I bought my new Tucson the panoramic sunroof exploded while driving 70 mph on the interstate. At first I thought something must have hit me but after researching it seems to be a common problem on the Sante Fe and Tucson models. I pulled into the dealership and they vacuumed out the glass for me and told me to file a claim through my insurance. They denied any defect and claimed it was an issue on the older models that have since been fixed. I'm concerned about using it again once it is fixed. Fortunately I was in my car alone at the time and not injured and pulled over right away but very shook up.

I am beyond disappointed and disgusted with the customer service and system that takes place for recall and warranty work. My engine light began flashing Friday morning and I instantly called my “home” dealership to inquire what to do. They said to pull over and not drive it any further and to contact roadside assistance to have it towed to the nearest Hyundai dealership. I did just that. My vehicle is a 2017, but purchased brand new March 2018. I am well under the 100,000 km/ 5 year warranty.

Bought a 2012 Hyundai back in 2020 for my older daughter with 100,000 miles on it, she drove the car for 10,000 miles and the Piston Slap started to occur, drove it right to Hyundai - get the call the motor is bad, next call Hyundai will not cover it because you are the second owner, only covered for 80,000 miles but hey if you were the first owner there would not be a issue. First off who buys a car anymore with less than 100,000 miles and a ton of money. Even with the Class Action Lawsuit they are picking and choosing which engines they will replace. We are a Hyundai family. Have owned of 6 of them and sad but true this is our last, and I will never ever recommend one to anyone.

Brought in my 2015 Hyundai Elantra for service, mechanic stated it needed an oil pump and an engine and it would take a month to fix. When I asked about a rental I was told that they had no cars. Tie my car up for a month and don't offer alternate transportation. Totally unacceptable. I will never purchase another hyundai ever again.

THE WORST!! I would choose zero stars for the review if it was an option! We financed our car from Hyundai Finance in November 2019 and waited 3 months to receive our title, but we never received it. We then relocated to another state and to be able to register our car, we needed our title. So, we requested a duplicate title from Hyundai in February 2020. We still haven’t received our title because Hyundai Finance fails to address our request properly every time for TWO YEARS. We have been sending countless checks and request letters to Hyundai Finance for them to request a duplicate title from the DMV for us, but they keep saying they haven’t received any checks, even though they are all delivered.

I leased a 2021 Hyundai Kona EV from Hyundai November of last year. The vehicle has been giving me issues since, constant dashboard lights and issues with the electric vehicle system. After attempting to charge the vehicle at home, the vehicle would not charge at all. This occurred on January 28, 2022. I anticipate the issue would be due to weather and did not drive it for a few days. On February 1, 2022 I attempted to drive the vehicle and it would not pick up a charge. On the dashboard a check engine light displayed (Check Electric Vehicle System). The only charge left on my vehicle 19% of battery, roughly 58 miles of distance.

Overall, we were happy with our Hyundai Elantra. Decent gas mileage, very affordable Limited Edition with decent bells and whistles. Had a problem with the sunroof. Extended warranty fixed it, but overall, the extended warranty wasn't worth it. The car is too reliable for it to be needed! So I lost money on that.

I bought a 2011 Hyundai, I was the second owner. As I was going to work I pulled out onto a main highway where the motor made this horrible noise and stopped, leaving me in terrible danger. People helped me push the car to get it backed off to a bit of safety zone, I had to have it towed to a garage. This car had 82,000. miles on it, it seems the motor was gone. It was then towed to the dealership, where it sat for 4 months before anyone even took a look at it. I keep calling them frequently about it and was told, they had so many cars before me in line they didn't have time to work on it.

There should be zero or negative star option for Hyundai finance. Their customer service is horrible. They take your money first but they will make you cry and suffer to the necessary document they need to provide you to get the charge of your vehicle. Their CS is horrible. no training, no respect for customer and flat out liars. When you complaint they just drop your call so you have to call them again and wait in line for hours. As you can see review after review and complaint after complaint which also reflect in their ratings but no improvement. I hope KARMA catches to them. Strongly recommend anyone to stay away from them. I would never buy Hyundai car so that I never have to deal with Hyundai Finance.

If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundai's bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.

Please put signal/turn lights on the taillights and not just the back bumper. Other drivers are used to seeing blinkers right on tail lights and not on the bumper. I understand this key point makes Hyundai different from other car brands, but I feel the location of blinkers should be universal for all cars regardless of the brand for safety reasons.

We purchased a 2020 Hyundai Kona and drove it for approximately 12,000 miles. At that point, the transmission started lurching and the check engine light came on. We immediately took the car in to the dealer. After a week and a half calling almost every day to find out what was wrong, we were informed that the transmission had completely failed. Still under warranty, we had to wait another two weeks or so for Hyundai to approve the repair of a car with 12,000 miles. Obviously waiting for better than three weeks just to diagnosis the repair and get the green light for repair is absurd, but it gets so much worse. As you would expect, we called the dealer every couple of days to check in. 100% of our calls went to voicemail and the dealer returned our call about 1 out of every 4 times. We were finally told that Hyundai doesn't have the parts for repair and that they don't have any timeline for getting the parts.

We just purchased a 2022 Hyundai Santa Fe Calligraphy trim in Sep '21 because we loved that it had everything we were looking for in regards to safety, technology, and design. We paid $45k for it along with about $1,000 in fees and travel to pick it up. We were quite excited as this was our first brand new vehicle. 2 months into it, the transmission went bad and we brought it to Hyundai to find out what's going on as it was under warranty. Here's where things went further south.

We have a 2010 Accent and bought Hyundai dealership parts (tire sensors) and had a Hyundai dealership install the parts and two were defective but I didn't find out until driving the car home. I had to pay the dealership to take out the two bad sensors and reinstall the old parts until they found (4) working. I incurred several hundred in cost for the defective parts and the maintenance charges to deal with the defective parts. Customer service made me jump through hoops with documentation (which I provided) and then more documentation (which I provided) then more documentation including title/license copies?

Brought my 2015 Santa Fe in the middle of March 2021 after my mechanic reported engine issues. Dealership refused me at the door, after waiting an hour, and said there was no sound. 7months later, problem obviously worsens, and this time - wow, they found the same problem I reported 7 months prior. Did I mention my 6 year old vehicle only had 55,000 miles at the time I first reported this? What kind of quality engine starts fading at 55,000 miles - especially when the vehicle is primarily used to shuttle children to and from activities. Since it was bought used and past the warranty mileage of used cars (which why should the 100,000 mile warranty vary based on a car being used or new - perhaps because they know they can screw more people with said advertising?), Hyundai would only offer us 65% which might be okay if Hyundai engines weren’t 25,000$ (Are they using gold or some other precious gems in there?).

My brand new 2022 leased Hyundai Tucson is quoted to get up to 35 mpg on Hyundai's website. I have proof of 14-16 mpg. Dealership won't look at car because a 'Light" isn't on. Manager hung up and general manager said call Hyundai. Another option was to face penalty to turn the lease in and pay to lease another. This car is a lemon and you can't get any help.

This will be my LAST Hyundai. I will EVER buy. I just wish I have a bigger audience to advertise what a fraudulent auto company this is. You will NOT get this from Honda or Toyota. I got this vehicle (2013 Hyundai Sonata Hybrid Limited) NEW. After 8 yrs of driving it, I lost the 10 yr/100,000 mile warranty because I just went beyond the 100,000. So on the last week of 2021, I nearly got stuck in the highway because the car would not accelerate and it was jerking all along. I quickly pull over to the side of the break down lane. My car was towed to the nearest Hyundai dealership that I can find. Due to a lot of people having trouble with their cars, the dealership told me I had to wait for 3 weeks before they have a chance to check my car. Then, I ask if they can give me a loaner car while this car is in service. This dealership like other Hyundai dealerships that I have worked with told me that they cannot.

Purchased a used 2015 Santa Fe because of good reviews and reliability, or so I thought; unbeknownst to me the vehicle had recall and service campaign issues after class actions alerted the public to defective engines produced for many years, known to cause dangerous engine failures and fires. A former Hyundai engineer whistleblower was awarded over $200 million for alerting about the engines in production which had massive safety concerns. Many consumers had dangerous engine failures but end up being told their necessary engine replacement is not covered due to loopholes or their lack of installing a bandaid fix; software that does not fix the engine but it merely is meant to alert the driver if engine failure is due to happen.

This complaint is in regards to the Hyundai customer service team. I have been in contact with several associates and managers, concerning a state to state transfer of my vehicles registration since November 19th, 2021. On November 19th, 2021, I contacted the team (via (800) 523-4030) to ask the best course of action for receiving, completing and returning the required documentation for this request. I was advised to mail in the documentation, to the overnight office located at the following address: 5505 N. Cumberland Ave., Ste 307 Chicago, IL 60055-4301.

Great customer service. Ahmed worked with us and ultimately we walked out of there with a new Kona. Tom sealed the deal working his magic with the numbers. Definitely would recommend this dealership for first class service.

So I bought out my lease for a 2017 Hyundai Elantra Value Edition. I have reported numerous times to Hyundai’s customer care team and the Hyundai case management team, about the engine problems I have been having such as oil consumption and the intermittent stalling on roadways. The intermittent stall has almost gotten me into an accident numerous times and I almost got killed at an intersection from it stalling. I have brought my vehicle in into dealerships for inspection and servicing. Hyundai USA does nothing about it and simply brushed me off.

I am so upset Hyundai do not seem to be concern about me not being able to get around. Hyundai got my car, they have to replace my motor, they say they do not have a loaner and tell me to rent a car for two months and they will reimburse me. I have told them several times I cannot afford to do that and pay my car notes. They reached out to me with several lies but closed my account. They say someone will contact me after I contacted them again and it's been a week and no one have reached out yet. If they would tell people ahead of time they have some things that goes wrong with the motor many people wouldn't waste time with Hyundai. But I with others will make sure no one else get helmed up like this because this is a burden that we carry without the care of Hyundai. So on every social media page, emails, and in our advertisements with the different companies we will mention how poorly Hyundai took care of us.

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but don't guarantee (since it may not be a warranty issue and they don't know for sure until the car is fixed).

After having a HORRIBLE experience with the Hyundai of North Charleston Dealership in North Charleston, SC (See my review there also) my car was fixed after 3 WEEKS and I was left without having any vehicle for work. I am in sales and work in the field where an automobile is a NECESSITY! That's why I bought NEW for dependability! My car was still under warranty and only needed a battery & starter (this took 3 weeks). I only had 39k miles.

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

While driving down a busy highway, my engine went out. After having it towed to the local service department I was told it would be two weeks.. 8 weeks later my car is still not fixed and every week they tell me they don't have time to get to it. I can no longer afford a rental and I am in jeopardy of losing my job, I am to travel between three locations and can not possibly do that now. Today I received a recall on my engine, how are they just now sending me that??? I can not believe I am being treated so poorly. How is it that a company can sell you a piece of crap and then give you the run around on getting it fixed..

As far as I’m concerned this is an outstanding vehicle. I read everything that everybody’s got to stay on it and as far as I’m concerned it’s an awesome vehicle. It’s got a lot of power too. Only thing is mine's a Vera Cruz Limited and that means parts are not that easy and you can’t get all of it over the counter at your average auto parts store. That would be the only thing.

I brought my 2021 Hyundai Kona EV to Lithia Hyundai of Reno because my emergency braking and adaptive cruise control warning light were on. The dealership said that I damaged the radar under the front bumper, and it also took them three separate visits to fix the issue. Finally, I spoke with Hyundai corporate, and they said once the dealership mechanic makes a call about a problem, they can not change it even though I sent them pictures of the car with zero damage. There is a small scrape on the bumper that the dealership is saying broke an $800 part. I asked Hyundai corporate if I could send the part to their engineering team, and I even offered to pay the shipping, but they said no. I explained that they should be very concerned that if what the dealership is saying happened to be correct, you would think they would want to investigate why, but they still didn't care.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was "ok" for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldn't DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car.

I was really excited to buy my first Hybrid. I have long commutes to work and wanted a car that could save me gas mileage. This car is a 2018, at the time of this writing it is now 2021 (4 years old!). In the time that I have bought it, the car died twice on the highway commuting to or from work. The first time it died there was no check engine light warning to indicate any kind of prevention to get the car looked at. I was just driving home and then a big yellow icon popped up. I was able to coast my car off the road and turn it off. I waited a bit and then turned my car back on. I was able to safely finish driving home before calling the service department at the Hyundai dealer in my area to take a look at it. After they finished and I paid for their services, no satisfactory answer was given for why it died or what could be done to prevent it. Just something about some kind of water hose being replaced??

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. I've been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.

Do not buy Hyundai! You will regret it. I was sold a 2017 hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmission and DCT issues (please research the vast array negative testimonials on this line). I go for services 2-3x per year and before the recommended mileages are hit (I have the receipts and documentation to show this). Despite being continuously proactive, it was not long after I starting dropping thousands in unanticipated repairs. Only 2 weeks after a multi-point inspection and supposed tune-up at Lester Glenn in Toms River, the car started stalling. I had to bring it back for additional diagnostics and repairs. Again, a few months later, I had another service done. Part of it involved a light bulb I could have changed myself but was willing to pay a few extra bucks to have done do to business.

My 2020 Elantra SEL is not even a year old yet, it has 5,000 miles. I brought it in for routine oil change and to get my tail light fixed (btw that broke with no warning after I went through a car wash but anyway). I see there is a recall so I get that checked as well only to find out my car has failed the recall and needs a brand new engine installed. It will take 4-6 weeks MINIMUM. I am going on a long drive in 10 days to visit a sick family member. I need my car. I also need it for work.

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didn't want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.

Never trusting the brand again. Just 4.5 years old car and all paint is coming off from roof. They can’t repair it without removing the front and back glasses which is going to break and it will cost me extra 700-1000$.

Single mother of 3 small children. Barely scraping by only to have my Hyundai that is still under warranty blow the engine. Drop it off at dealership and was told a week till they could look at it. It’s been a month! And $1400 in rental car fees that I don’t have! Now I am completely without a vehicle and NO ONE, not consumer affairs, case manager, service dept itself can give me at the very least an ETA on when I can have my car back. Pathetic way to run a company. The guy who sold me this lemon at Hyundai of Fort Myers, the people refusing to call me back at Gainesville Hyundai and Corporate Hyundai who basically just say “I’m sorry” but have no solution. I want to thank you for putting my job on the line and leaving me and my kids stranded. I will never buy another Hyundai again!!

Don’t use Hyundai’s emergency roadside assistance. They left my wife stranded in 105 degrees in rush hour traffic on a busy highway. She had a flat tire and called Hyundai Emergency Roadside Assistance and two hours later they canceled her tow. They blamed it on AAA. They said to call our own towing company and we would get reimbursed. Four months later no reimbursement. Hyundai roadside assistance is worthless and dangerous.

I took out a 2 year lease on a Hyundai Tucson. It was extended to 3 years because of lockdown. The contract mileage was 10000/pa but I returned the car with less than 20000 on the clock. No consideration was given for the reduced mileage. A lot of my friends leased vehicles with other companies but were given discounts for their reduced mileage. This was the only company that I have used who have not made allowances for this. It is the last time that I will ever use them again. It's a shame as I loved the car!!!

This is how they rope you in to buying their crummy cars “We have American’s best Warranty.” Don’t ever expect to use it though when you need it. They’ll do everything in their power to get out of having to pay to fix your car when something goes wrong. In my case, my whole electrical system fried within less than two years of having the car. Thinking I had “American’s Best Warranty” I thought, no big deal I’ll bring it in and they’ll fix it. Well, no, they tried to claim an animal chewed through my wires so it wasn’t covered by the warranty and I had to go through my insurance to have it fixed. Mind you, this is before I found out there was a class action lawsuit filed against this company for cars with unexpected engine and electrical failures and them failing to make repairs and weaseling their way out of them.

Leased a vehicle and when I got the seatbelt wouldn’t work. Had to take it In, yr later AC stopped working. Car has been at dealer for 4 days and they don’t know when it will be done. No compensation, wouldn’t give me a rental nor any help from Corporate. They said they will call me back in 10 business days. They leased me a LEMON and left me hanging in every way. I do not recommend Hyundai or any of their parent companies because they don’t care about the consumer whatsoever. Worst experience of my life, never again.

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

I would give this company 0 stars if possible. My 2016 Sante Fe motor messed up while on a trip out of town. It was covered under warranty. Left car in Arkansas to have it repaired. Was told by consumer affairs the dealership would provide a rental or I could rent and be reimbursed up to $25 a day. We got the only rental available in this small town which was $100/day. I was not contacted by this company for over 3 weeks, stating they have not yet assigned a case manager. When I finally got one, he was no help either. Told them I can’t afford to keep renting. He pretty much had me do all the work!

I purchased a 2021 Hyundai Kona in November of 2020. With less than 14,000 miles, it had to be towed due to a broken transfer case (manufacturer error). Hyundai refused to reimburse me for the $275 tow as a result of their poorly made car part which resulted in the tow. I would not choose this vehicle and will not be purchasing another in the future.

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (don't call service department they will never pick up or call back, go to sales they will pick up).

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did.

I bought a 2015 Hyundai Sonata, when I bought it it had almost 40,000 miles on it. I have had nothing but trouble with this car. It has been in the shop more times than it should for being a newish car. I started experiencing issues that my car is consuming oil!!!! Say What? YES. I SAID OIL. This is a 5 quart engine. And in 3,000 miles my car consumed 3 quarts. I call Hyundai Corporate and they gave me a case number. I then called Stone's Hyundai and told them that I have a case number and that my car is consuming big time. Jeremy at Stone's Hyundai told me that they were going to do an oil consumption test. Which requires every 1000 miles to check the oil. Well me living an hour away I took my car to Jiffy Lube where I always got my oil changed.

The people are great when it comes to buying your car. But when it comes to helping fix it it is a nightmare. I got a new engine 3 months ago. They had it for 9 weeks. After 3 months of having it now it is having another issue and no one seems to know how to help other than fixing it. The parts are nowhere to be found and they have NO loaner cars, which I was told at first one wouldn't be given to me because my warranty didn't cover it even though had they done it right in the 9 weeks they had it, I wouldn't be in the position I am right now with NO car. After struggling for 7 weeks last time, they finally gave me a loaner the last 2 or 3 weeks of it all.

We have been happy Hyundai customers for many years. Earlier in the year, we were noticing that our Genesis was sporadically pulling to one side. We took it to our car to Chapman Hyundai in Phoenix, AZ - the dealership we purchased the car and loyally worked with them on all of our service needs. They couldn't recreate the issue, so they returned the car to us. We continue to have incidences of this happen again, so took the car back. They did a wheel alignment. It didn't solve the problem. In June I lost control of the car when coming off the highway. I feared that I would not be able to stop at the bottom of the off-ramp, which would have resulted in a major accident. Fortunately, I was able to regain control and stop the car in time.

I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai again. My car has been at the shop 3 1/2 months none of the recalls have been checked. The car still cuts itself off. Hyundai keeps calling and telling me that they fix the issue only for me to go test drive the car and it still Loses power. They keep telling me it’s one thing charging me an arm and a leg And the car continues to lose power. First they told me the engine needed to be cleaned charge me $350. Test drove it still losing power. Then they tell me it’s coil pack number 3 charge me $280 to remove one bolt. Needless to say that still didn't fix the issue. Then they tell me it’s coil pack number 4. Another $280.

Hyundai Finance and Leasing have given me the impression that they think it's a great place to work, if it wasn't for the customer. Hours of being on hold. Not getting through. Then Getting through, just to get forwarded to another department, which usually gets you disconnected. Total incompetence! Total lack of any basic communication skills or work function. Can't even catch up a late payment due to no statement being sent, after 36 consecutive ones. No person to talk with to resolve anything. Steer clear of this car company.

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case managers since then trying to work on my behalf and they’ve checked for updates and somehow can’t really do anything to get my Tucson fixed any sooner.

I love everything about my car except for the engine’s power. I went with the lower end trim model and my best friend got the higher end trim with the turbo engine. Her car is perfect. Mine not so much. Have to turn off the a.c. every time I merge on the freeway. So if you buy this car get the higher trim. Otherwise it’s great. Bought it certified preowned so warranty is still good for a few more years. Had it for almost 2 years now with very few problems. Was able to cancel my AAA membership because the Hyundai warranty covers roadside assistance. Already had to use it once for a flat tire and the process was quick and painless and cost me $0.

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me "they don't do that." I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were "waiting on a part." I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, "Yes we have one. come pick it up." I get there and I was told they didn't have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.

I purchased a 2020 Kona. I am sure you have all read the reviews. They are true. Car has been drinking oil and I have spent over a year begging Hyundai to help. No luck. Got lied to and now can't get compensation through corporate. They actually expect me to keep driving the car and bringing it back and forth to a dealership. No, I am not a Karen, however I have dumped over 40 quarts of oil into it, spent over a year at various dealerships and even had to hire my own mechanic to tell me there really was a HUGE issue and I was being played. Now, I am down to pretty much not having a vehicle and BEGGING Hyundai to just take their car back and set me free of this in a fair deal that does not leave me broke and with nothing to drive.

I purchased a brand new Hyundai Tucson Sport in December 2019 off the showroom floor. I paid cash for it. In February there was a clicking noise so I took it to the dealership. After diagnosis they said that a rod was coming loose and they would have to replace the motor. I only had 2000 miles on it. I should say I'm 70 years old and I treat my vehicles with care. After replacing the motor it never ran right. I talked to the service manager and he lead me to believe that a rebuilt motor could have been put in it and could not confirm to me that it was a new motor. After taking it back due to low power I got frustrated with Hyundai and I traded it in at CarMax on another brand of SUV. I'll never own another Hyundai again.

We received a new car warranty with 4 years remaining and a used car warranty which would replace the new car warranty for additional 10 years. We took our car to Merced Hyundai for servicing. They had serviced our car before. I said the engine was making a funny sound. I spoke to the technician who said that Hyundai and Kia engines had been having breakdowns. They begin to work on the car and suddenly they ran into some difficulties. Suddenly Hyundai wanted all kinds of paper work. This went for some time. I mentioned our warranties. Hyundai Corp. said they do have a new car and used car warranty. They could proceed with repairs with no cost to us. Then the nightmare began.

We purchased a new 2017 Hyundai Sonata. The car is still under warranty. In 2020 my wife called and said the oil light was on. I told her to pull over and check the oil. She said there was no oil on the stick. She added two quarts of oil and it was still below the low mark on the stick. I did research and found several class action lawsuits against Hyundai regarding faulty engines dating back to approx. 2010. Here we are 8 years later and dealing with the same issue. We called our dealership and they said we needed bring in the car for an oil consumption test. They changed the oil and charged us for it. The oil consumption test consist of returning to the dealership every thousand miles for 3000 miles so they can check how much oil the engine is using. The final result was the engine burns 3/4 quarts of oil per 1000 miles and that is considered normal by Hyundai.

Had to use Hyundai roadside assistance on my 2019 Ioniq to get the car from my home to the dealer. This process was easy and efficient and I give them 5 stars. After a day, local service dept. called and said I need a new hybrid battery (after only 2 years!!) and they are out of stock with no ETA. This dealer has no loaner car program so I am stuck without transportation. Called Corporate Hyundai and now awaiting a callback. Have had prior issues with the car but were fixed under warranty. Jury is out on how Hyundai will help me out. Not happy with the quality of the car since it wasn’t cheap.

I made a huge mistake and got a Hyundai lease. That was the wroth experience in my life. I spent many hours on phone calls with Hyundai Moto Finance and they crushed my credit report. Very poor service and very unfriendly personal. Don't ever lease Hyundai cars.

My experience with Hyundai is the worst experience with a car company I’ve ever had and I’ve been leasing different cars for 25 years. I drove my 2021 Kona (top of the line) for 3032 miles before the entire transmission failed. I guess any car company can have a lemon in the batch so the fact that this car sucked isn’t what’s horrible about this story. It’s how Hyundai & Hyundai finance is treating me during the process of trying to return the car and get compensation back that’s hideous. They threatened my credit for a car I hadn’t had in months and made me continue to pay for it for months. They made me collect & turn in all the paperwork needed to get my case settled myself instead of helping and accessing their own records (copy of lease, payment records, etc.).

I have been trying to get my title from Hyundai for 2.5 years. When you call customer service, they tell you they will send an email to titling, but have no way to directly contact them. GARBAGE. They get no feedback from titling if there is an issue, so you have no clue how to proceed. A glass hammer is more useful than their customer service, and they cannot get an answer from anyone. It is an electronic title. Someone has to have the power to push the right button. This is beyond stupid at this point. I will NEVER buy another car from this company.

Hello, DON'T BOTHER WITH THESE CROOKS, looking into my options for a court case as we speak. FIRST I bought my car in 2016. Everything was great in that aspect, my salesman Ron was very nice, friendly, down to earth and not fake. I left happy, I loved my car at the time. I went to the bank for a different reason, paperwork in hand because I was going into work right after that. One of the loan officers said, "Hey you bought a new car. Congrats. You mind if I take a look at that paperwork," I said, "Sure no problem.." Well well. Long story short she seen that they snuck in a $2000 warranty that I DID NOT agree too. We all know Hyundai has the best warranty around. 100,000 miles or 10 years which ever comes first. She also seen my rate was way too high. She fixed that as well. She also saved me almost $200 a month on my payment a year off the loan.

Bought a new 2021 Palisade to replace a 2020 Kia Soul that was a lemon, 3 transmissions after 12,000 miles. Palisade lasted 2 days, 180 miles before fuel system failed. Dealership can't get any parts from Hyundai. Hyundai is supposed to be buying the car back from us. The problem is, it is next to impossible to get any communication from Hyundai. I sent all the required documents on 2/18/2021. Was supposed to send offer immediately. Now March 1st and have heard absolutely nothing. I call and email everyday, just to see if they even received the paperwork I sent over. No one has any answers and the person handling my case never responds. Dealing with Kia was a much easier process with great communication. Yes their transmission was trash but customer service was exceptional.

Hyundai has been the worst over the phone customer service. I've been with this company since 2011 and can tell you the services have declined dramatically. Whomever makes the terms and conditions for this company has failed. Please don't purchase for Hyundai to assist with getting them out of business.

My experience with Hyundai is once again worst than the last. It is my 3rd disappointment with them and last, I just came out of a 3 year lease and decided I wanted to buy the car and instead of showing me my options through Hyundai Finance which I was leasing with they convinced me with lies about how being I didn't use the car much, I would have to pay more and convinced me to go with Chase auto loan, after a few days I called Hyundai Finance and the person on the phone told me, I should have bought through them which would have been close to 8k less, through Hyundai finance it would have ranged around 9k plus maybe 3k in taxes and instead now I will end up paying close to 18k.

I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.

I purchased a 2016 Hyundai Tucson in 2018. I was under the impression had a 100000 mile warranty! In June 2020 I had to take car to have 3 door latches replaced because doors would not open! On November 17, 2020 my daughter was driving my vehicle and was at my brother's house and when she was backing out car stalled. She tried to crank it but had to have help pushing back in my brother's driveway. Had the vehicle towed to my house. My uncle who is a mechanic came to my house the next day and when my husband cranked the vehicle he said the motor was gone!

They claim the car would tow 5000 LBS. It doesn't. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.

My engine gave out 12/15, it's now 1/27 and it's been at the dealership for over a month now. A week after the New Year, and after various calls and check ups, I finally got an answer that my warranty would be extended on the engine. The communication has not been the best at all. They offered me a rental but only in the city that the incident happened in which is 6 hours away from home. In addition, I exhausted over $1,000 on hotel/car repairs after the incident took place. I did my due diligence to submit all the info needed for my reimbursement as soon as I found out the engine was a Hyundai issue. I submitted at least 15 documents pertaining to my proof of ownership and explained that I was stranded in an unfamiliar town for two days due to my engine failing.

I purchase a 2020 Hyundai Kona, in Aug 2020, and the exterior black trim around the doors, windows and rear liftgate have faded! I took it to the dealership and was accused of waxing them, thus making them fade? Does that make sense? I called the Hyundai customer care department and opened a case only to be told you waxed it and they will not do anything about it! I didn't wax them, but now I have to live with it. BEWARE OF HYUNDAI PRODUCTS! I have the 2020 Kona Ultimate with faded black trim! The family that they claim you belong once you purchase a Hyundai doesn't exist!

I purchased a 2020 Sonata Ltd 1.6 Turbo in March 2020. Since day one the engine has had a burning smell and I’m wondering how many other Sonata owners are dealing with this. I’ve taken the car in 5 times. They’ve done pressure checks for leaks, reached out to other Hyundai service centers and gone over the car with a fine tooth comb without finding the problem. I reached out to Hyundai Consumer Affairs who basically told me to live with it. So I’m asking, if there are any other 2020 Sonata owners with this problem, don’t let the service center tell you the smell will go away because it won’t. Call their Consumer Affairs at 1-800-633-5151 and lodge a complaint.

I have been a Hyundai customer for many years. Fortunately, I have only had to call for roadside assistance a couple of times. They were courteous and prompt. Even when I had some personal technical difficulties, they were patient and understanding. They did follow up calls to make sure that the service was satisfactory and complete. Very organized and very professional.

Worst ever service:

When we purchased our 2020 Venue we had no idea there were no parts. We had to wait so long for our snow tires that we got into an accident. The car has been at the autobody for over a month because Precision Hyundai says they have no parts. Heaven only knows when we will get our car returned or how long we will have to wait to get the snow tires installed. They were wonderful until we purchased the car. Then no service. I would never purchase another Hyundai.

I have asked their head office five times to answer one simple question about whether their warranty is affected if the vehicle had been modified for a disabled person. Each time they send a stupid response which appears to indicate they never even bother to read the question. Would I consider buying one of their cars? Not a chance. I would rather walk!!!

I called Bluelink using my vehicle's call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldn't find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

I purchased a new 2018 Hyundai Kona. After 15000 miles I needed a new transmission (it was covered) however my dealership did not have loaner cars so I had to pay for a rental, pay for Uber to get the rental, pay for the uber from the rental to pick up the car. Then to my surprise at 20000 miles I needed 2 new tires (which had 0 coverage). I was told to call Good Year. They covered the tire warranty.... Well 400.00 later I had 2 new tires for no reason except they were worn out!!! Hyundai basically said, "Oh well!!!" So the wonderful warranty they shove down your throat when you are looking is not all it is cracked up to be! BEWARE.

When I'm looking for buying 2020 Tucson, Hyundai College Park sales person who name is Sharon ** contacted me that they have a 2020 Tucson value and gave me a confirmation with good price. But when I be there in appointment time they do not have that car and show me another car with higher price. Sales manager said me just had been sold out what I want, Even nobody said me sorry. l lost my time and very disappointed. I want let everybody know who want to buy new Hyundai car be careful as like this tricky sales in Maryland college park Hyundai dealer shop.

My new Hyundai Tucson 2019, 43000 kM, had transmission issue, they do not have parts to fix it, they do not know when the parts will be available, one week and still they do not have an idea when the parts will arrive, even it is under warranty, I called Hyundai directly, but they no information about expected arrival time for my car parts, useless and helpless, I do not recommend anyone to buy Hyundai in future.

I have a 2011 Hyundai Sonata.. Have had a ton of recalls that I have had to waste a ton of time at the dealership to get fixed. At little over 100,000 miles my engine started burning not leaking oil.. Brought it to Darcy hyundai in Joliet il... Told me I have to do an oil consumption test which I had to go there 6 more times to find out engine is burning oil.. Every mechanic told me I need a new engine but corporate hyundai even though they have had lawsuits over this make and model engine tells me I have to spend 1000.00 to do more tests...

Purchased a Hyundai Kona in 2018, just over 30G miles while in Colorado the check engine light goes on (this is August 2020). Take the car to Boulder Hyundai, they have no real idea what is wrong with it, replace injectors, debris in engine, they don't know why.... Wont release car as it could be unsafe, all 4 pistons misfiring so bad that the steering wheel pulls aggressively to the right. Supposedly they fix it, I am told if "check engine" light comes back on, stop car immediately and have it towed in, as it is dangerous to drive.

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

I have had four Hyundai's. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for.

My 2017 Hyundai ELANTRA that I bought new has 73,000 miles and the engine has blown up, We have service records HYUNDAI refuses to fix my car! It sat at the first dealership where we had it towed for SIX WEEKS after it overheated with NO WARNING! This dealership told me several different things were wrong with my car...Then they finally told me it could not be fixed it would have to have the Engine replaced. Dealership told me it WOULD be covered under warranty because we were under the 100,000. I asked to have it moved to what I thought was a more reputable dealership because of the length of time it took them to tell me what was wrong with my car and the different things they said were wrong with my car. I had lost faith in that dealership but at the time still had faith in Hyundai! We also had spent six weeks with no car!!