Hyundai Reviews

WARNING TO FUTURE HYUNDAI BUYERS – CERTIFIED PRE-OWNED DOES NOT MEAN PROTECTED. I am writing this review to warn future consumers based on direct experience with Hyundai Motor America. My daughter purchased a Hyundai Certified Pre-Owned vehicle, trusting Hyundai’s representations of quality, inspection standards, and reliability. Despite this, the vehicle experienced catastrophic engine failure, well before any reasonable consumer would expect such a failure on a “certified” vehicle.

I purchased a 2022 Tucson in June of 2024. After a year of purchase this car has been nothing but a financial burden. Bought a new hybrid battery system. About a brand new belt tensioner. The battery dies all the time. Also the doors don't lock and unlock.

I’ve owned over a dozen Hyundais, including 2 Elantra, 4 Sonata, 2 Santa Fe, 4 Palisade, 1 IONIQ 6 and 1 IONIQ 9. Currently I own a 2026 Palisade Calligraphy and a 2026 IONIQ 9. After all of these vehicles, which have always been very good vehicles, I have to say “DO NOT” add any additional coverage on any vehicle if you do not plan keeping past the expiration of this coverage. Hyundai has put me through enormous difficulty trying to get the refund of this coverage. On one vehicle, they said they sent the refund which I never received and refuse to give me any information to help find out what happened. On my last vehicle I traded in and canceled the coverage in October, I am still being given the ”runaround” on when I will receive the refund!!! I hate to say, but my next vehicles will be with a different brand, and I do buy a lot of them.

I’m extremely disappointed with Hyundai and their so-called “industry-leading” powertrain warranty. On paper it sounds amazing—10 years, 100,000 miles, real peace of mind. In reality, it means almost nothing when Hyundai refuses to stand behind it. My engine was properly maintained, with documentation to prove every service. Despite this, Hyundai still denied coverage, using technicalities and excuses to avoid responsibility. It’s unbelievable that a company can promote a warranty so aggressively and then refuse to honor it when an engine fails through no fault of the owner.

Lance ** checking in Hyundai the company is good. Hyundai the corporation is bad. I tried getting some money back from them because I had to rent car for two months due to engine failure and summit paperwork and it still wasn't enough. Hyundai the company took care of me. Hyundai corporation beware of them. Thanks for listening to my frustrations.

If there was a 0 star that would be the one I picked. Ever since I’ve had this car which is less than a year I’ve had to fill up the oil every week and it’s already broke down on me. It Knox’s in the engine now and isn’t able to drive. I’ve been told by many mechanics that Hyundai should fix it & every time I call them they are NO help & have attitudes. When I had MANY people tell me before I bought the car to NOT buy the car cause their engines are crap, I should have listened & I learned my lesson, & I hope you see this & don’t have to learn the lesson I have. When I say don’t buy a Hyundai, believe me! I've had 2 friends that have had the same issue with the same car.

Dealership sold me a dangerous car! 2023 Hyundai IONIQ 5. I've only had it for a year and taken it in for service 4 times. This last time they had it for almost 3 weeks and then back in for service two days later. I'm afraid to drive it because I may get stranded. As a single older woman I fear for my safety and that of my elderly mother who I am her caregiver.

Worst customer service care EVER! I loved my Hyundai, I had purchased two over the span of 17 years, and had all the work done at a Hyundai dealer. My current car is a 2016 Tucson with the 1.6 liter engine. It is in excellent condition, always been garaged. For nine years I have owned it, every single maintenance work was done at the dealership except for two oil changes (when they were moving location). One day, it made a noise in the engine area. Car was towed into the dealership where I was told it needed a new engine. 68,000 miles on mine. They said, "Don't worry...Hyundai will approve the engine replacement and we'll get it done." NOT. Hyundai home office said NO. And their "team" who decides, you cannot speak to them, appeal to them, nothing.

After initially feeling that I received great service, low and behold, after 21 days into my lease because of persons not doing their jobs thoroughly, I am being made the sacrificial lamb. As much as I loved doing business with this dealership in the past, I am as totally disappointed with their tactics now and really have nothing positive to say. I now have to seek legal advice.

In the last 10 years, I’ve purchased three vehicles through Hyundai. With the third and final one, I had a mild issue less than 90 days after purchasing the vehicle with the undercarriage needing work. The Dealership stated it was due to outside influence, so they were going to charge $860 to fix. When I reached out to Hyundai corporate, I was met with even more disrespect. After being initially told that that work is covered under my warranty, I was then told that was misinformation. I stated to one representative that I would file a complaint with the Better Business Bureau and another representative emailed me with that number for the BBB. Could you imagine after spending thousands of dollars and having to endure that kind of disrespect? Please spend your money anywhere else, other than Hyundai.

I would advise anyone not to buy a Hyundai of any type. My 2016 Tucson started out within the first few months of engine losing power and leaving me stranded in a busy intersection. God is great and is why I am here today. I took it to Hyundai dealership. They worked on it and it got a little better. But started doing it again soon afterward. Then they reset transmission after the recall. A few people had been killed due to the stalling. After the recall fix it was better but still ran rough. It hesitates some now but hasn't stalled out recently. Now it is 9 yrs old and started buying oil and they did an oil consumption test. It was using 2 quarts for 1000 miles. They had me do 4 rounds of this and then said I had to do 1 more then the combustion clean out then 2 more oil consumption tests. My warranty only had 6 weeks left at this point. This had been going on since April 2025. They were trying to run out the warranty.

The absolute worst customer service at the Corporate level, their advocates are horrible, they have no service standards. They are deceptive and lie on recorded lines! You should be ashamed of your customer care employers.

I was recently charged a return fee with no damages or extras, just a general return fee of $435 which I find very unfair considering at least many vehicles from Hyundai and currently have a 2025 Hyundai palisade separate from the one I returned And they still continue to charge me an extra fee for no reason. I will not continue buying Hyundai. Good luck.

I dropped my car at Piazza Hyundai on July 13, 2025, for a transmission issue and check engine light was on. I had to rent car for week because loaner can’t be given until a diagnosis is given are they are too busy to look at right away. $476 Piazza Hyundai said the problem was caused by the engine and I needed a fuel induction service and oil change. I paid $309.03 and picked up car on July 17th. I was still having random shifting issues with the transmission, and the car went back in on July 21, and was given a loaner car this time. Piazza Service now determined I needed a engine replacement. Hyundai engines were backordered during this time. I did not get my car back until Sept 16th. My 10yr powertrain warranty expired during this time.

I have owned multiple brands of vehicles of which I bought them all used and drove all of them to over 200,000 miles. I even owned a Hyundai Santa Fe that I drove to 200.000 miles and was very happy with which prompted me to buy a Hyundai again when I got to the point in my life that I could buy my very first brand new car. I loved my 2020 Tucson and never had a problem. I stayed on top of all my maintenance and never had an issue until last week.

I will never use Bluelink app, customer service is horrible- no help! Changing ownership is a nightmare. Calling them 4 weeks and no help. So disappointing, will never you the app. Impossible to turn off valet mode and they just saying can’t do anything.

I owned Hyundais for 20 years. My 2016 Tucson was a complete lemon and an engineering failure. The transmission needed replaced (TWICE!!) and the engine oil consumption fiasco resulted in engine failure and denial of engine claim under warranty under a supposed technical loophole. There was no question that the oil consumption issue caused the engine failure but the company proved itself dishonorable in word and deed. The Dealership cowardly hid behind Hyundai USA. Despite its name being on the product. And for me will be forever linked.

I will NEVER buy another Hyundai again. I use to love my car until it almost killed me. I have a 2014 Hyundai Sonata Lmtd. The steering shaft rusted and corroded which caused it to detach from the front wheels, preventing me from steering. I almost crashed and burned. I was under the impression that the steering shaft is supposed to last the life of the car. Apparently not! And they refuse to help with that expensive cost. I didn't ask to replace it free. Just a little help considering this shouldn't have happened. They won't even give me a loaner while they repair it and they haven't even begun to repair it and they've had it over a week. Furthermore, your windows will get busted out by the Kia boys even if you have engine kill and it can't be stolen. I replaced 3 back passenger windows and an entire back windshield because they kept trying to steal it until I moved to the desert. I bet I'll never buy another one. I do not recommend purchasing.

The 2013 Hyundai Veloster engine has been anything but trash from the first day of purchase, had a new engine put in at the dealership and the engine light still hasn’t stopped coming on. As well my airbag light has been on for years, the entire car seems defective.

Have a 2022 Kona, and it’s got only 22k miles - air conditioner breaks every week to ten days. They say it’s a defect, the motor breaks suction hose. But they can’t keep it running - it’s 90 here in FL.

This is not the final rating. Yet to see how the current issue is going to be resolved. Had purchased 2026 Hyundai Ioniq 9 from a dealer in Davie Florida (9/12/25). On driving home about 45 miles noticed shaking/vibration in the steering wheel. Salesperson called the next day, and I told him about this issue. He suggested giving a few more days and if issue persists call him.

Bought Hyundai Kona 2024 in Wayne Nj on October 2023, brand new. In August 2024 started having issues, lost electricity in car while driving for a moment and was totally ignored by supervisor where I bought the car, then started to have right side of the screen issues with not connecting, or glitching or screen being black, cannot use radio, Bluetooth, CarPlay, camera, GPS. Been is service many times and was told to reschedule, called and email customer service dept many many times and was told just make appointment which was done since August 2023, many times and was point finger to contact someone Else, then to come back when the screen will be black so it can be run test for code so I took off from work running to dealership in Paramus and was attended by lady in service management dept very rude- zero customer service skills, my check engine light came on and again was ignored.

DO NOT BUY A HYUNDAI!!! Loved my Santa Fe Sport until 3 weeks ago when the motor seized. I looked up our vin number on the class action suit against Hyundai and we qualified for a new motor. Hyundai denied my claim. Another customer from my personal mechanic had his motor seize just like I did right after me. He went to Hyundai dealership and they did not ask for any maintenance records and replaced his engine right away. The best was when the Hyundai dealership called me and asked me for $173 for diagnostics! I am so disgusted by Hyundai for not sticking by us as a good customer!

Worst experience of my entire 67 years. Don't think that all the promises of roadside assistance or customer satisfaction will be good. Bought an Ioniq 5, and within 250 miles of Tom Ahl Hyundai where we bought it, we found ourselves stranded in nowhere Kentucky. Hyundai roadside assistance refused to tow the car because we did not have an "appointment" with the nearest dealership. I guess you are supposed to predict when their crappy vehicles will break down. Then, the next day, they refused to tow it again because we were not with the vehicle. I assume you are expected to sleep in the vehicle for the 14 hours it took for someone to arrive. Their warranties are useless and once they get your money, they are done with you. The sales department at Tom Ahl Hyundai has not bothered to respond. STAY AWAY.

If I could give zero stars, I would. My 2022 Tucson has been in for the same brake rotor defect six times between 30,000–70,000 miles. Each visit, the dealership either resurfaced or replaced rotors, yet the problem always returned. Instead of addressing the root cause, they kept reinstalling the same poor-quality factory parts. My service advisor even verbally acknowledged multiple times that the rotors were poor quality — but when I escalated the issue to Hyundai Consumer Affairs, I was suddenly told (without any documentation) that it was due to my “driving habits.” To this day, despite repeated requests, no one has been able to provide proof of that claim.

If I could give less than 1 star I would, my sister bought a 2014 2.4 liter Hyundai Tucson and not a month after it was purchased it had a rod knock with less than 75,000 miles, oil changes and all maintenance was done before it was necessary so we changed the engine and had it replaced only for the nearly 500$ high pressure pump to go out before it even made it home, now we are stuck trying to replace that because of the low pressure line that can only be ordered directly from Hyundai but they refuse to sell it to us because the utility bills aren't in her name, I recommend never going through the awful experience of owning a Hyundai, their cars are built like hot garbage and their customer service is horrendous.

I purchased a new 2025 Hyundai Hybrid Tucson from Hyundai of Central Florida four weeks ago and it is by far the most enjoyable vehicle I’ve ever driven. This crossover is beautifully designed and very comfortable, affording a smooth, responsive ride. Working with highly knowledgeable and attentive Jill ** made the entire experience a hassle-free joy and her follow-up after the sale has been top-notch. The staff at this dealership create an atmosphere of genuine camaraderie with no pressure, even in the financing process…thank you, Anthony.

Hyundai is a cheaply made car by unvetted, illegal, violent, criminal, unskilled, sick, broke aliens. They are constantly broken down and in the shop endlessly. These good jobs should have gone to hardworking Americans.

Do not ever purchase a car from Hyundai. Corporate is an absolute nightmare. We purchase a brand new car and within two months the engine threw a rod and was smoking on a busy road. It’s been over two months and our “case manager” is conveniently MIA and we’re unable to get through to anyone else that will help us. Do not waste your time and money on a company that does a terrible job caring for its customers.

I own a Hyundai Tucson 2020. I highly recommend you do not buy anything that is not brand new because if you want any kind of customer service from corporate good luck. I have an issue with my car that I've had back at the dealership six times and corporate was supposed to be helping me and they did no such thing.

For the most part Hyundai makes great vehicles (i have owned 6 and this may be the last). The 2025 Santa Cruz is not plug and play. The problem I have is you have to open the dashboard and connect the 2 wires. I can't tow my camper this weekend because of this.

Replace the engine and then the engine all sudden needed a new harness along with the dash harness, took it to a certified dealer. They replaced a backup camera and a computer and we asked them to keep our parts, but they threw them away. Still didn’t fix the vehicle when I got a hold of corporate they told me sorry you were out of warranty and we will not be extending any goodwill your way after they let me on for over a month do not do business with the Hyundai. You will end up with a car that does not run and they don’t care look at all the reviews.

This is the worst car company I ever dealt with. We bought Kona and they sold us maintenance warranty and when we try to get maintenance they give us 2 to 3 weeks appointment time. But the worst thing happen when the radiator start leaking and I try to get it fixed and they told me that the earliest they can give me an appointment is one month. My daughter use this car to commute to her job and she could not wait for a month and we got it fixed by Jiffy Lube by spending about 1000. Then I try to get reimbursed for her as the car had a manufactured warranty but they refused on the basis that we did not get fixed by Hyundai dealer.

My car had a recalled O₂ sensor, a part the manufacturer already admitted was defective. When an O₂ sensor goes bad, it sends the wrong signals to the engine. That makes the car run with the wrong fuel mixture, usually too much fuel. All that extra unburned fuel goes into the exhaust, which causes the catalytic converter to overheat, clog, and eventually fail. That’s exactly what happened to me. Because of this recall issue, my catalytic converter went bad, and instead of Hyundai taking responsibility, I was forced to pay thousands of dollars out of pocket to replace it.

I bought a 2025 Hyundai Tucson Limited, and was in heaven! Then 7 months later it all changed. My screen blanking out with no speedometer, took it in. It worked 3 days and went back in the shop as nothing was fixed. Took two weeks and got it back only for the fuel sensor to go out. Had it 3 days and now the screen is back to the original problem. So I drive around with my 12 yr old daughter in an unsafe car. I have repeatedly let Hyundai know, this is very serious as no car should be doing that with 5000 miles. My car actually stalled and we could have gotten killed if on the highway. I never thought in my wildest dreams any manufacturer would continue to let you drive such a unsafe car being so brand new and not even the slightest concern.

We recently had the engine blows in our 2019 Veloster. Despite numerous known issues with various Hyundai models, a class action suit, and the fact that we maintained our car very well, Hyundai is refusing any assistance. Apparently 6 years is within the expected lifeline for an engine. I have spoken to at least 5 friends who have had similar issues and the response is the same. It took a week for anyone to even respond to me and the responses were obviously read from a script. Useless customer service to say the least. Will certainly be our last Hyundai and everyone we know will hear this story!

Never buy a Hyundai. Terrible company with terrible values. After a news network investigated why they weren’t recalling paint jobs, they finally recalled. Now they won’t paint the recall. I’ve been back and forth for over 2 months and they are doing all they can to avoid paying. Avoid buying a Hyundai unless you want to be scammed by a terrible company.

Hyundai did not honor a TSB or warranty for my 2020 Hyundai Venue. The transmission totally failed at 95000 miles. I've lost all faith in the car and the larger brand itself. Thanks for nothing, Hyundai.

Worst car company, BEWARE of paint peeling on their cars. My car has 9000 miles and they won't honor to repair and it is under Warranty. They agreed at 1st to repaint it.. Took my car. Gave me a rental. Now they say that they will not pay for the repaint.... Hyundai is the saddest company out there. BEWARE!!!!

My 2023 Santa Fe was targeted for theft because of Hyundai’s ongoing reputation for being easy to steal. Repairs at Ourisman Hyundai Laurel took 32 days, costing me $1,900 out-of-pocket for my deductible and rental car. Hyundai Consumer Affairs promised to “connect shortly” but never called or replied to my follow-up emails. Poor security + slow dealership service + no customer support = not worth the money.

Hyundai may make good cars but their after sales experience is only slightly better than highway robbery. Absolutely no after sales service of any sort, no service or diagnostics even during warranty period. Hyundai Finance is descended straight from highway robbers, stocking you with mysterious charges.

Bought a brand new 2025 Hyundai Santa Fe XRT. Started having electrical issues before 3k miles with no accidents due to heat when it was parked in sun. Caused windows and doors to lock down. Took into dealer 3x still not fixed. Left my kids and I stranded because they refused to honor warranty and fix the part or replace the vehicle. Have 2 case managers through Hyundai assigned and not getting answers still. Currently have a loaner from dealership that’s much smaller than vehicle I purchased and has been down a month.

Hyundai customer service is absolute trash. They ignore every email, never call back, and lie about “escalating” cases (**) just to shut people up. Their white paint recall (TXXW) is a joke..!! While they approved repainting the roof, they denied the hood by blaming a dent—even though the dent clearly has nothing to do with the paint peeling. It's just an excuse to avoid responsibility for their manufacturing defect. No logic, no accountability, just excuses. This company doesn’t give a damn once they’ve sold you the car. It’s a deceptive practice hiding behind warranty loopholes. The way they treated me felt blatantly discriminatory and biased. Never trusting Hyundai again.

I have purchased and leased several Hyundai cars in the last few years (2023-2025) and I have actually liked the vehicles and was planning on continuing to replace my personal fleet but I recently ran into customer care (should be called "Customer we don't care!") and the only answers I could get were, "Sorry but although we are Hyundai you need to call someone else (dealer, blue link - someone else...) about your Hyundai". I escalated to supervisor and got the same thing, tried to escalate from her but I guess she owns the company because she said it was not possible. Use your escalation carefully because it was explained that you are only allowed one escalation per customer - after that you cannot (less challenges than every sport). It is just ridiculous - Dodge, Ford, Chevy and Toyota all have better customer service.

If I could give Hyundai 0 stars, I would. We bought a brand new 2025 Hyundai Tucson Hybrid Blue in March. 10 days after purchase, our check engine light came on. We tried to take it back to the dealership we bought it from, and they told us they were not longer servicing Hyundai’s. They told us if our BlueLink doesn’t say it needs immediate attention, we were fine to keep driving it. We had to continue to drive the car 500+ miles with the light on, not knowing if we were doing any more damage to the vehicle before we could get another dealer to service it. The check engine light came back on for a second time and they said they couldn’t find anything wrong with it. To continue to drive it until it came on again. We drive 80 miles a day for work. We bought this vehicle because we needed a reliable source of transportation.

Hyundai Blue Link and Hyundai branches have jerkin me around for 1.5 months in their efforts to obtain the Tesla adapter for my 2024 Hyundai IONIQ 5. Despite numerous calls, the process has been delayed until the end of July, and I have yet to receive an email with a delivery update. It is the worst customer service that I have received from a car manufacturer. Lexus, Toyota, Mercedes-Benz, Mazda, and VW have much better customer support. Hyundai's experience was terrible.

I have a full written out timeline with screenshots and evidence showing Hyundai lying to keep me happy ignoring me, failing to meet deadlines they’ve set themselves without even an “I’m sorry can’t make it email”, deceptions around compensation, less than 20% rate of doing what they said they’d do from roadside, to the dealer & with their “customer pretend care” team. Bought a 2024 Ioniq 6 that failed under 500 miles. Purchasing dealership failed to ship the plates they commit to for over 10 days after temps expired. Immediately after finally getting the plates the vehicle wouldn’t start. Hyundai’s roadside delayed towing; x3 attempts hours of time.

To anyone considering buying a Hyundai, I urge you to read this. I am a 70-year-old grandfather who bought a new Santa Fe, believing I was buying a safe, reliable car from a company that stands by its customers. I was dangerously wrong. My nightmare began when I got a flat tire on a highway with my two young grandchildren (ages 6 and 9) in the car. As evening fell, I called Hyundai Roadside Assistance, trusting them to help. What followed was a total system failure.

Extremely disappointed in Hyundai. We have a 2016 Santa Fe Sport with 90k mi. About a week ago my wife was driving and suddenly all dash lights came on and vehicle lost power. She pulled over shut the vehicle off and tried to restart it and the engine wouldn't turn over. Stranded on the side of a busy highway we had to pay to have vehicle towed to nearest repair facility. Was told it needed a new starter. After paying over $300 for a new starter, vehicle would still not start.

Hyundai is more interested in its bottom line than in its customers' safety or satisfaction. My vehicle's stop detection had issues that left me on the side a few times but it wasn't acknowledged until a recall. Then the paint was peeling off and I had to pay a percentage to get it fixed, but the recall finally put into place doesn't cover my VIN #, even though the model and year are the same. It burns oil, and I only have 55,000 miles on it. It would be one thing if they didn't treat me as if I were crazy and making up problems. Acknowledge the issues, submit cases to the manufacturer, and fix the problems even if a recall hasn't been issued.

Worst car I have ever owned. 2022 Santa Fe Calligraphy. I can’t rely on this car to go anywhere too far from the dealership. So far I’ve had three fuel injectors fail, as well as my transmission had to be replaced. Car has only 36,000 miles.

They want you to be stranded on the road with a car warranty that covers engine problems. Customer Experience has been horrible we have talk to two Customers reps along with a supervisor by the name of Grace who did nothing but gave the problem back to without knowing anything about the problem. Truly wish there was a higher elevation process to elevate this to corporate about a car under warranty running bad and burning oil. Will never buy another Hyundai again, buyers beware!

My 2019 Hyundai Tucson experienced a complete engine failure at 108,000 miles, displaying the well-known P1326 fault code. It subsequently failed the rod bearing clearance test. This engine is covered under an extended warranty up to 150,000 miles due to widely recognized defects and failures. Initially, Hyundai declined to honor the warranty, citing a lack of service records from 2020–2021. I explained that I performed oil changes myself during that time while working two nursing jobs throughout the COVID-19 pandemic, during which access to service centers was limited. I also referenced the Magnuson-Moss Warranty Act, which prohibits denial of warranty coverage solely on the basis of self-service. Following that, Hyundai altered their reasoning, claiming that the dealership had reported signs of maintenance neglect. However, I had previously reviewed dealership documentation that stated otherwise.

Be careful when taking your car in for service. My timing chain broke at 134,000 miles while on Interstate five in Sacramento during 5 o'clock traffic while on a road trip from Texas. I really appreciate corporate extending the warranty and doing all the repairs which was essentially rebuilding the engine. That in Houston 4000 miles later my engine light came on again and I thought oh here we go. I immediately checked the oil and found it almost completely empty. I went around the corner to the store and filled it with 4 quarts of oil and call the local Hyundai to have it checked out immediately. Turns out the Hyundai mechanic in California after replacing the oil failed to secure the bolt eventually draining all oil from the engine.

I talked to the most case management representative that I have ever talked to at any company. Poor customer service, poor communication skills, and they absolutely sweeped me under the rug when I asked to speak to their supervisor. "24-48 hours they'll call you." It's been a week. My case was not solved yet, and you willfully and intentionally ignored me to avoid actually doing something for your so called "respected consumer." This company is a joke if this is how you treat people or think it's okay to get away with highway robbery on these shoddy vehicles. I'm not giving up though, I know that's what they want and I'm NOT. My car basically LIVES on a tow truck!!! Unprofessional and horrible products!

Been waiting almost 2 weeks, since Mar 10th, to get a tailgate hatch repaired. It slides down on my head when I open it. After taking it to the dealership, I was told it was covered under the warranty but they had to order parts. I have called and left messages at the dealership 4X, including for the service manager. Never received a return call. I filed a report with corporate on Monday Mar 18th and ??? they have not gotten a response. The corporate representative, Dhan, has been very passive about his effort to follow up.

We bought a car brand new from Matthews Hyundai. The car has been in the shop more than on the road. I have had wiring issues that they can see or fix so they send me on my way. Also the car is eating at first one quart of oil to 5 quarts in-between oil changes so they ordered oil consumption tests on the vehicle, even took the car to a different dealer and they couldn't find the issue! So was driving from a doctor's appointment, turned right, felt like something grabbed the wheel and snapping it back to right hard so me going over the curb caused the bottom of the car's bumper up and into the radiator. Now on the Carfax.

Here's my experience with Hyundai over 10 years and why I would NEVER buy another one. My 2014 Santa Fe I loved, it had a unique flaw however, the engine blew apart every 40-50k miles. The good news, they knew about the turbo charger issue and would replace the motor. For the life of the vehicle. Now I just purchased a 2024 Santa Fe, I love it for the most part. It's loaded, cost $700 a month if you finance it out at length and with nothing down. Now, keep that in mind. The car will cost you $500-700 a month depending on options...

Bought the car because of the 30 yr 300,000 mi warranty. Transmission went out and fought with them for 2.5 months for replacement. Warranty denied and was told to take my car to make way for paying customers. Don't buy from them.

I purchased a 2025 Tucson XRT, which is my fifth Hyundai and third Tucson, from Ken Garff Hyundai Downtown six week ago. It has about 1300 miles on it and I noticed that it is making a weird sound under the hood. I called about making an appointment to get it looked at. I was told that I would be charged $170.00 to have it diagnosed. I continue to buy Hyundais for their "industry leading warranty." If the warranty is no good, then there is no point for me owning a Hyundai. I am going to trade this Hyundai in for another make. I will never purchase another Hyundai.

We've been in Hyundai vehicles for a few years. I love the dependability, options, and looks of our vehicle. We still have many miles to go in our current vehicle, but when we're ready to upgrade, it'll be to another Hyundai vehicle.

I purchased a 2019 Hyundai Tucson in 2021 with about 30,000 miles on it. It was great, until it wasn't. I heard a noise which to me sounded like it was under the car when I accelerated. Took it back to the dealership and got an "acts and runs as it should" note. Then I had the check engine light come on from a knock sensor warranty and they told me it would have to go to a Hyundai dealer for the warranty work. I took it to the dealer and they did and ECM update at this time. I asked them also listen to the noise I asked the dealer I bought the vehicle from and they said it was the baffle in the muffler.

So many defects w our 2020 Palisade SEL. We saved for this vehicle, and it has been a complete piece of junk!!! We've NEVER had even close to number of issues on all our other vehicles COMBINED (Lexus, Toyota, and Honda). We DO NOT RECOMMEND HYUNDAI and WON'T purchase another. Our vehicle has been OUT OF OUR POSSESSION >180 DAYS OF OWNERSHIP! There was a Class Action suit for oil consumption. Palisades owners missed the lawsuit.

I purchased a 2019 certified used Santa Fe. Everything with the dealer and car are great. Dealing with Hyundai not so much. You need to use their app to remote start the car as well as some other features. Problem is I spent $25,000 for a car and can't remote start it because their system isn't working correctly and they gave poor assistance over the phone and it has been a week with no return phone call from them to fix the issue.

2020 Hyundai Kona had an engine fire due to an open recall on October 11 2024. We worked with our insurance company but due to the recall, the insurance company could no longer assist us. We provided all of the necessary documents to Taryn at Hyundai corporate on November 8 2024 and she failed to forward it the team who would be looking at the car.. The case got escalated to Kyra, who now says they got a new system and can't prove we sent the documents until 11/19/24. They have been in contact with us, however they do not provide any assistance at all. We had to return the rental we had through our insurance company on 11/12/24 and we've been without a car to drive since. We've had to miss work due to this whole thing. DO NOT BUY A HYUNDAI!!

I will not recommend Hyundai hybrid cars or the Hyundai dealership at North Freeway and Humble because their service is really poor. The car battery died twice, even though the car was only 17 months old. When the car battery dies, I was not able to unlock the vehicle door with the remote key fob. To unlock the car door, the manual key has to be inserted to unlock the door, but it’s difficult and time-consuming to remove the driver-side door handle cover to access the key and press a 12-watt battery reset button inside the car. This is a Hyundai hybrid vehicle design flaw!!! I had to call the 24/7 Road assistance service to help to unlock the vehicle door and start the battery was really a nuisance and waited for a few hours for help.

Purchased a Santa Fe and had to go up to a more expensive model for the remote start option. Found out after purchasing the vehicle that you have to pay for the remote start option. But, they also do not tell you that you have to pay for the Connect Care Package to get the remote start package. And you have to do this yearly, you cannot buy it for just five months through the winter. Customer service just says, "I understand". Horrible. They make you pay more for the vehicle then expect you to pay to use those options.

I am incredibly frustrated with the complete lack of response from Hyundai National Consumer Affairs, particularly from Valerie, regarding an urgent gas leak issue with my vehicle. I filed a complaint due to the lack of response from Koons Hyundai in Woodbridge, Virginia. Valerie was assigned as our case manager. The only option we were given by Valerie Was to return the vehicle, a second time for them to take a look. I expressed my concern regarding safety and driving a vehicle that smells like gas. I’ve been hoping for a resolution, but after multiple attempts to contact Valerie, I have received nothing but silence.

We bought a 2024 Sante Fe Calligraphy Hybrid. We really wanted to love this car as we were impressed with it during the test drive. We did until we had a flat tire. It was at that point we realized there was no spare tire. The inflation kit that comes with the car is difficult to understand how to use and from what we have heard from other owners, it only is effective if you have a small puncture to the tire. (Ours was bigger and we had to get towed.) From what we understand, more often than not, (no matter what the issue), it results in a new (expensive) tire.

My husband and I have been loyal Hyundai owners since 2007. We've purchased 6 Hyundais over the years. Hyundai just lost us as customers because they refused to accommodate us on a title addendum. We needed to add our college student to the title of one of our vehicles so we could insure him with the vehicle out of State from where we live. Hyundai told us we needed to refinance the car where we would lose the extended warranty or the person on the title had to die! We talked to several financial institutions and they informed us there's is no issue in doing addendums to titles as they are done all the time. We feel Hyundai is doing this just so they can get out of the extended warranty on the car. This is so egregious. They no longer deserve our loyalty. 18 years of loyalty and they treat us this way is intolerable. Loyalty not returned. Bye bye Hyundai!

I bought a 2014 Hyundai Elantra at 64 000KM. Upon driving, I heard a knocking sound in the engine. My mechanic advised me to report the issue to Hyundai for possible motor replacement else it's going to be a bigger issue in the future. I did some findings and noticed that motors of the Elantras had a lawsuit wherein it was agreed that those with knocking sounds be replaced and those still in good condition have an extended warranty. Upon calling hyundai Canada, they informed me that the car I have was not in the category which is not in accordance with my findings. I was informed that no further action could be taken and today I am left with a faulty car as though it's me who damaged the engine. I am really devastated. I have had information in the past that hyundai cars are not a good recommendation and today I don't know if it is an affirmation.

I purchased a 2017 Hyundai Santa Fe from a private party that included a pre-paid Hyundai Protection Plan - Platinum. I have been trying since 9/9/2024 until today 10/28/2024 to get the Platinum Vehicle Protection plan transferred from the previous owner to myself. I have called more than a dozen times, I have emailed over 6 times, and I have sent countless letters. As of this date I have not received any communication from the Hyundai Protection Plan Program Administrator located at two concourse parkway ste 500, Atlanta, GA. 30328. The transfer fee of $75.00 was paid and was cashed by Hyundai more than 1 month ago. As of this date I have received no confirmation or documents of any kind.

This brand is not reliable! I own a 2017 Hyundai Elantra, and in 2022, with only about 50,000 miles on it, the engine started making ticking noises and stalling on the highway. I paid $2,000 to have Lia Hyundai in Enfield, CT, fix the issue. Exactly two years later, the same problems returned—ticking, knocking, and stalling. I had the car towed to a local mechanic, who confirmed that the engine was blown. I contacted Hyundai USA to inquire about any warranty coverage, as the car had only 60,990 miles.

200 minimum characters says it all folks! Consumer Affairs SUCKS! 10/17/2024 No follow ups. No return calls. Finally a month later supervisor, Mark. Hides behind an email instead of calling & actually give ** In between lunch breaks, out for the day, or communicating to his staff that he won't be in for the day. While client waits for a return call for that day! You can't get any Higher up than the Sups. Apparently they run this joint & sign their own checks. I was told to send 5 documents. Done! 11 emails LATER they need my BANK STATEMENT & CC STATEMENT. WTH?! Why didn't they say that 6 weeks ago? Trust me you will never be done submitting enough paperwork. Then your personal digits!

My car has been consuming engine oil since January 2024, or at least that’s when I first noticed it. One day, the oil light briefly came on and then quickly disappeared. The next morning, I decided to check my engine oil, and it was almost empty. I immediately took my wife’s car, bought some oil, and added it to the engine. I then took the car for an oil change and had all potential leaks checked, but nothing was found. After two weeks, I checked the oil level again, and it was back at the minimum. I added more oil, and since then, I’ve noticed that I need to add oil every 10 days or two weeks. Due to international travel between July and September, I didn’t drive my car much, but recently, I took it to the dealer to figure out the issue. They informed me that I needed to do an oil change for an oil consumption test. Even though I didn’t need an oil change at the time, I agreed. They told me to return after 1,000 miles.

I purchased a new Palisade calligraphy at McGee Hyundai in Barre VT. In May of 2023, the new Palisades had just arrived. While other dealers were asking between 2k to 5k over the sticker price (because of Covid and the shortage of new cars) McGee honored my military veteran discount and sold me the SUV for several thousand below the sticker. While I placed the order online with them, I was treated very courteously when I arrived to pick up the SUV, they filled the gas tank, put an inspection sticker on the SUV, and answered the questions I had. Their service department has been excellent, the one time I had to use it. The Palisade has so many features, that it takes time to learn how to use them all. I like the digital mirror and the rear hatch capabilities. The acceleration is excellent.

Hyundai is a horrible company. Do not buy one unless you only plan to have it a year or so. They do NOT honor recalls or their warranty and your engine is going to fail. Their customer service is horrible too!!! They have to read scripts and try to drag things out so you give up. Save your sanity and money and find a different car.

Hyundai customer service is a joke. Here is a short version of the story: I brought my vehicle into this dealership twice within a matter of 2 weeks for a transmission code and issue I was experiencing. The first time I brought it in, they assured me that nothing was wrong with my vehicle and they sent me on my way without a care in the world. Then, this issue I was having started happening more and more frequently over the next few days until finally, I was unable to drive the vehicle due to the transmission.

Do NOT purchase a Hyundai unless you enjoy having engine issues that they won't even try to fix even though they know it's due to their poor engine design and/or parts. Please research Hyundai engine issues and you'll realize just how bad all their cars are and how unsafe they are to drive and be on the roads.

Hyundai’s engines, the worse thing ever made. We are a dealership, in less than one year, we have to change engines to many vehicles before the 30 days of been sold. Vehicles with less than 80,000 miles. The worse engine ever made.

I had the Best experience yesterday when I went to the Hyundai showroom in EHT. My salesperson was amazing. He was so patient and he knew his stuff. Took me out in 3 different models because I wasn’t sure and when I decided on the car I wanted they had to get it from another dealership so I spent the entire morning and afternoon with Jimmy D. When my car arrived he went over everything in and on my car. I left there feeling So Happy I got the car I wanted with all the knowledge about the car from Jimmy D. So if you are interested in purchasing or leasing a car make sure you ask for Jimmy D. You won’t be disappointed.

If I could give Hyundai a negative score I 100% would. I would strongly advise not a single person to ever work with a Hyundai dealership. Especially a family or struggling family, the worst car with the worst experience attached. My boyfriend and I bought a 2015 Hyundai Sante Fe Sport with 80k miles Jan of 2024. This year. We were originally so excited. May 2024 5 months later not even 6000 miles driven on it, our engine locked up with no warning light or anything, in the middle of the highway. We got it towed to a Hyundai dealership. Our engine had 2 warranties from purchasing on it so we were pretty hopeful. We got it towed to Hyundai Memorial Weekend. We were told someone could take a look at it the following Thursday.

I bought a 2019 Hyundai Tucson in 2020. Never owned a Hyundai but the warranty was "the best in the business". I loved it, the way it drove, the features, the way it looked inside and out. One problem though, the car has gone through 5 catalytic converters in the last 2 years. It has been at a Hyundai service department 6 out of the last 8 months. The catalytic converter has been replaced 4 times. The timing chain and the cylinder heads have been replaced by my extended warranty (Not Hyundai). They don't know what is causing the catalytic converter to go out so I have 3 options: 1st option is to replace the engine for around 12k. 2nd option is to pay 4k up front for a complete teardown of the engine to find the root cause, then hope my extended warranty (Not Hyundai) will pay to repair it. My extended warranty doesn't cover the catalytic converter so Minimum of 7K.

I purchased a brand new 2021 Sonata. The car has been in possession of the dealership since May of 2024 due to an engine defect that needs to be replaced under full warranty. As of today 9/19 I still have no estimate of when the new engine will be installed, and my car will be returned. Hyundai has already sent 4 defective engines that had to be returned. My case Manager has been of no help.

I purchased a Turbo Veloster second-hand with approximately 30K mi. After a couple years at or around 65K mi., two connecting rods came out of the side of the engine while I was driving maybe 25 mph. At first, the dealer said it was my fault and they wouldn't cover it. Hyundai factory call center did eventually approve to replace the lower half of the motor because there was a run of those motors at that timing (and for 3 more years) that were failing due to casting sand not being correctly cleaned out at the factory. It was in the shop for slightly over 4 months. After repaired it never ran well again. 3 more trips to service and they always said it was fine. It was JUNK. DO NOT BUY HYUNDAI CARS!!!

"I purchased a brand-new Hyundai from Tamiron with a warranty, but my experience has been nothing short of frustrating. My car broke down 50 days ago and has yet to be repaired. Every week, I am told that it will be fixed the following week, but nothing has changed. This car is my livelihood, and for nearly two months, I have been without any source of income. Despite this, I am still paying for insurance and loan installments. This is unacceptable, and I am now considering taking legal action + lawyer."

I bought a '23 Hyundai Tucson a year ago and the seat is coming apart already. It needs a new lower seat cushion cover for the driver's seat. I took my vehicle in to Joe Cooper Hyundai and they lied to me and told me that they took pics and sent them to Hyundai and the damage was normal wear and tear...Oa 1 year old vehicle. I filed a dispute and found that they never took pics and never contacted Hyundai. Hyundai warranty department had me take it to Bob Howard Hyundai who took pics and sent them in.

I purchased a 2018 Elantra brand new and have kept it in immaculate condition. 3 weeks ago the paint started bubbling and peeling and now all of the paint on my truck is gone. Come to find out it is a known defect but they only extended the warranty for 5 years. Hyundai refuses to stand behind their product and I will never purchase another vehicle from them again. Toyota here I come!

We have a Santa Fe Sport and it uses a quart of oil every 1000 miles, our Hyundai Sonata did the same thing so apparently Hyundai don't know how to make cars. They don't return your calls and paramount of hickory are not worth a crap especially Jackie. I will be going to Toyota.

We bought a 2022 Ionic Hybrid new two years ago and have loved the car. Then, we had a few things go wrong. The radio wouldn’t play so we would turn the car off and sit five minutes-then the radio would work. Our latest is at 55,000 miles, a light keeps coming on saying “check smart cruise control system” along with an annoying ongoing beep. So…we pull over, turn the car off and it will be gone when we start the car back up.

Extremely Bad customer service and vehicles. A TC recall that can cause an engine to blow up and they will not warranty it. On a 10 year old car. You expect a car to last longer than that 150km only and the engine blows up. I lost all my Throttle control and by the time I got pulled over I needed a long block. Towed it to the dealer and they said it's Recalled. But because the cars too old (2014 model) they won't cover it and it will cost $5500... Do not buy Hyundai, go Toyota cheaper in the long run.

Date of purchase: 20 December 2021. Dealership: Westside Hyundai, Jax fl. Price: financed 41,000, down payment: 2,000. Maintenance: 2 February 2023 took car in for recall and since I was there I have them do routine maintenance ie oil change etc. This is what was done for recall: ICU UPDATE (VINSTARTS/W 5NP). 19 June 2023 took car in for a recall. This is what they did. DCT TCU UPDATE (5NP, 5NM, 5NT) (22-01-093H). 15 March 2024, a Friday. AC went off while out with my family, stopped by dealership, they would not fit me in or look at it until Monday. 18 March 2024, Monday.

I tried to buy a new Kona from El Paso Hyundai. They originally told me two weeks but the wait wait was over a month and they never called to tell me it would be delayed so I bought the model I wanted from Carmax with more warranty for cash as I had a small settlement. Glad I bought from Carmax because trying to get Hyundai to honor the warranty is a joke. You can only go to a dealership, there is only one in the area and here it takes 3 days for them just to diagnose. You have to take it early too like 7am. After that they tell you it may take weeks to fix in most cases.

I am writing to express my extreme disappointment with my recent experience at Attrell Brampton Hyundai. I was very interested in purchasing a Santa Fe Trend Hybrid and visited several Hyundai dealerships to inquire about the vehicle. Unfortunately, my experience at Attrell Brampton Hyundai was completely unacceptable. When I inquired about the Preferred Trend Hybrid model, the dealership proposed a mandatory package of additional items, totaling over $8000. This package included winter wheels, extra warranty, tint, floor mats, and other items. I believe these items should be optional, not mandatory.

I recently had an extremely disappointing experience with Hyundai, particularly the West Houston Service Center. I have a new 2023 Hyundai Santa Fe, Despite being under full warranty, my car was kept at the service center for a staggering 15 days, during which I was not offered a rental car or any alternative transportation. To make matters worse, even though my vehicle was fully covered under warranty, I was still hit with an outrageous $1,020.00 charge. This is completely unacceptable, and it left me questioning the reliability and customer service standards of Hyundai. I strongly advise against purchasing a Hyundai vehicle, especially from the West Houston Service Center. Their lack of professionalism and disregard for customer satisfaction is appalling. This experience has certainly made me regret choosing Hyundai, and I will be taking my business elsewhere in the future. I can provide you evidence if needed.

Noticed that at the first 34,000 miles on my 2021 Kona, the engine was showing a burning oil problem (oil consumption). Went to service, they explained that I needed to return to service every 1,000 for 3 times (3,000 miles) for an accurate diagnosis. Then service manager told me that if not consuming 1 full quart on a 1,000 miles, Hyundai basically said there’s nothing to do with the warranty, that is unacceptable!!!! Any consumer should be facing this!!! Also the manager said that mostly of Hyundais have the same issue and also told me that there’s a lawsuit already in place!!! Again, think twice before making a decision of buying any Hyundai car!!!!

I bought a Hyundai Tucson a few years ago. It is a 2018. I purchased it used, but it had less than 30,000 miles on it. I thought I was getting a good deal. Nope. Terrible vehicle. First, the thermostat had gone bad and apparently the Factory warranty just expired $$$$$. Then, for some reason, water is coming in through the bottom of the vehicle near the front driver and passenger side.

I have enjoyed the car. It is sound and runs well. I have had a horrific experience, however, with the local dealership and also with Hyundai Motor Company of America. My car was vandalized by diesel in the gas tank. Was towed to local dealership, and processed as an insurance claim. Approval was given early for the necessary repairs. Long and short, my car - for a one-day repair - sat at the dealership for more than a month. Moreover, within a few weeks, my car failed as a direct result of the work that had been done. Parts or workmanship were to blame. I had it towed back to the dealership. The dealership diagnosed the problems, ordered parts for the repairs. 4 different times I was told that the parts were backordered and when they came in, they were the wrong parts. My car has been sitting UNrepaired at the dealership for more than a month.

I enjoy how the vehicle drives, with the exception of the auto steering trying to make right turns on its own as it follows road lines. However, the transmission on my 2020 Palisade failed twice between 42k - 48k miles. Both times the service tech failed to provide any information as to what might be the problem and what Hyundai did to fix the vehicle. Also, Hyundai dealer sold me a prepaid maintenance plan that Hyundai can’t find. The salesman warned me not to buy the prepaid maintenance, but my wife had just passed and if something happened to me I wanted the kids to be able to take the car in without any problems. Instead it’s been nothing but problems as I have to prove I have this prepaid maintenance to each service center.

I give Hyundai a -0 rating. I have a 22 Tucson with less than 50k miles. The vehicle has broken down twice in 7 days with a check engine light. First time I took it back to the dealership they said it was a damaged cylinder #4. And it was repaired. Broke down the second time the dealership advised they knew #1, 2, 3 cylinders were going to malfunction as the technician could see the damage. However they only replaced #4 cylinder during the first time. Not to mention, the loaner car that comes with the warranty repairs was not provided either time the car broke down.

I paid off my leased Venue on June 14th and still waiting for my title. They keep telling me it is in the mail since then. They are so cheap they don’t use any secure mail. Stay away from Hyundai. They could have ask me for charges for secure mail.

Purchased a 2024 Hyundai Palisade which is affected by a recall. The solution for the recall is to replace the engine. Car is been at the dealership for a month now with all the parts on backorder. Called Hyundai and opened a case and have received little to no information on getting the car fixed and returned to me. Asked about a possible one-for-one swap as the vehicle only has 11k miles on it.

DO NOT BUY! 1000,00 warranty sounds good. Well it is not. Owner of Genesis G80 Please do your research on Hyundai Motor America or Hyundai alone at Attorney General of your state, Tiktok, Federal Trade Commission, Better Business Bureau and YouTube. Also type in the internet Hyundai Motor America Complaints there are thousands page after page. Then after that do research on Dealer due to the fact they will never call either except if you are buying a car. After that you're toast. Hyundai shut down all service centers in a 50-mile radius so to get service is impossible and if you think you're going to call them (corporate) they don't respond. I have been doing this for 1 year now. Sent certified letter to CEO no response, case managers are useless they just keep pushing you off telling you they will call.

Unfortunately my first car with Hyundai and for sure the last. Never gonna recommend to anyone. Not a reliable car for sure. Their engines are not even last long. 100k kms. Did all the test (oil burning). Spend $700 from my pocket and was in warranty. But refuse to swap the engine.

HYUNDAI PAINT COMES OFF!!! Buyer BE AWARE THEY WILL NOT FIX IT!! This has BEEN AN ISSUE SINCE 2014…AT LEAST. Please do your research and you will see what I am talking about. My car looks like crap. There is a defect in their paint and they know it!

I purchased a 2023 Hyundai Tucson hybrid January of 2023. The vehicle had a few miles on it but the salesman assured it was ok. He said the vehicle had just come in and told me it was a good car. I took my vehicle to have an oil change and was told I had a pinhole in the oil pan and oil was leaking. I contacted Tucson and opened a case.

I came back from vacation to my driver's side seat have two small separations in the upholstery. I am the only driver of this vehicle. Took it to the dealer because I was supposed to have bumper to bumper warranty on anything that goes wrong with this vehicle. Not the case. Instead, they blamed me for the tears. The consumer who spent over 38,000. The dealership stated that the corporate office turned it down. Come to find out that the dealership does all of that. Yes, I started a case, and this is the outcome to that. This is a 2023 Tucson bought brand new, and it only has 6000 miles on it. I find it odd that I never had issues like this with the 2020 Tucson that I had. All I have to say is "buyer beware". I won't be doing business with them, nor will I purchase another vehicle from them. My rating is 0. But of course that is not available.

I bought a 2024 Hyundai, and 5-6 months in the lights in the dashboard went out and every time I drove, the GPS was telling me wrong direction. I had to drop it off at the dealership and they said it needed a cluster. I did not expect this from a brand-new car. It gets worse when the dealership told me they did not have a loaner car. They had to connect me to Hyundai corporate so they could authorize me to get a rental. I had to pay out of the pocket for a rental or a Uber/Lyft. The dealerships and the corporate do not have a partnership with any car dealers, so you are on your own to get your rental. Btw, the corporate is only giving you 60 max on car rental.

Right before 60,000 miles, the engine died. It was on recall, and we had to argue to get it fixed. The dealer had our vehicle for 6 months. The amount allowed to rent a car was pitiful! Both back door handles broke and had to be replaced. Then the air conditioning died. That was $1,800 out of pocket. The rotors for the brakes keep goofing up. Now both door handles/locks on front doors are messed up. Spend the extra money to get another brand of vehicle. We will NOT EVER get another Hyundai.

If only there was a zero star option. Consumer Affairs...more specifically Brittany, our assigned case manager lacks customer relations, follow-through, follow-up, and communications. I asked to speak to her supervisor on the 25th of April 2024 only to be met by her refusal to provide the individual's name. She went further by asking me why. Umm, why? I am the client and there is a huge failure on Brittany's part to perform what she is assigned to. But wait there is more, she has not scheduled the requested transport because there is a request to speak to a supervisor. I am not certain how the two are even related. A transport needs to be done as per the prior conversations about reuniting my daughter with our car. The repair has been done, which was very much a stipulation for the transport. Hyundai I expected better of your brand.

Do not buy this trash. I bought a 2016 Hyundai Tucson and first on 30k mileage. I had to change the dual clutch because it failed. Then on 70k mileage the engine failed for no reason and I had to change the engine. I changed the oil on time and never push pressure on my car but it was a trash. Wasted my time and money.

My daughter has a 2018 Hyundai Elantra that is pearl white. The paint is peeling and flaking. Dealerships do not help. Corporate doesn't help. One tells you to reach out to the other. I'll never buy another one. We even tried trading it in at the Hyundai dealer and they deducted $1000 off the value of the car for the paint.

2017 Tucson rusted apart. Front converter cost $4000 to fix 90,000 miles. Shouldn't rust apart and not getting any support or help from manufacturer has cost me for 2 yrs and can't get a car cause the whole they put me in.

I did some research and drove the car and loved it until the winter. It is good in the snow, but the camera gets obstructed easily and a lot of the features are inoperable. The frustration is that after 2 visits to the dealer and talk with a customer service rep, they can not resolve until it is 35 degrees where the dealer is (2 hours away).

Hyundai is an unethical company. I wanted to buy a new Santa Cruz Limited. I was trading in my car and buying new. The dealership in Fort Pierce, FL told me I had to choose a car that was on this lot in order for them to honor the trade in value of my car. They did not have a Limited, so I had to settle for an XRT which did not have the options I wanted. I asked how long they had this car on the lot and was told it had just come in last week. After signing the papers and driving the car home, I come to find out they had the Limited I wanted at their other dealership in Stuart, FL. They did not disclose that to me! LIES!

They did a horrible job with helping me out! I would not EVER recommend this place to anyone. The sad part is when you're getting screwed over by your own dealership and you go to Corporate to get their help and they are even worse at helping you! It's sad when the dealership is at fault for messing up your vehicle to where you might have to get a new one and they won't take any responsibility and put the blame all on you! Then you try to go to someone higher up for their help since you have proof, and they don't listen to you either! That is what this guy Chris did here at the Hyundai Corporate.

Terrible customer service, terrible communication between dealership and Hyundai Canada, they don’t care about customers. Not only terrible vehicle but terrible warranty and customer care. My vehicle stopped working out of nowhere with 10k kms. They haven’t supported me at all with anything but make me spend money in a lot of things without even trying to solve this problem. NEVER BUY HYUNDAI.

We bought a 2016 Huyndai Elantra and in only 3 years the rear panels paint start peeling. We brought the car to the dealer and they only repainted one of the panel and suggested to file another claim for those that has lesser damage. Come to find out later that they refused anymore repair. Unlike Toyota which stand behind their products and went out of their way and test on any panel that has small chips and repaint them all. This experience leave me bitter taste of my first and also my last Huyndai. Stay away from this brand to avoid future headaches.

(Leased vehicle 2022 Tucson) I am trying to pay a bill to the best of my ability which had added miscellaneous fees that increased the amount. I was willing to pay 650 and the first caller Jaquion ** told me that was not a good enough payment and that they were only willing to accept 700. He then proceeds to ask if I could borrow from someone, very rudely. He then directs my call to where I don’t know, that eventually becomes disconnected. I call back and get someone else who is just as rude willing to accept 670 after explaining to him as well about 650. The Hyundai company needs to properly train their customer service call center staff. It shows that they make their own bargain decisions on the company's behalf, or maybe not.

I recently visited the Hyundai dealership to address an intermittent issue with my Palisade 2023, and unfortunately, my experience has been terrible. While the customer service was generally good, the handling of warranty-related concerns left much to be desired. My car is still under warranty, and I've been experiencing a troubling issue with the steering wheel making a loud noise when I release the brakes. A quick online search revealed that I'm not the only Palisade owner facing this problem, which raised some concerns.

Serviced perfectly. Complete engine failure at 103,000 miles... 3,000 out of warranty... after previously trying to get in for an appt for engine light coming on/then going off. No good faith with this company to replace an engine that clearly had a manufacturing defect. What a piece of junk. This company is getting away with hurting people deeply financially, by continuing to supply their cars with junk engines that they know will fail right at warranty. Same day mine failed, so did another lady's right across from me... same year, different model. My last roommate, same engine total failure right before warranty...they wouldn't replace it. It sickens me. They are stealing people's money in a sense... as any decent engine, well-serviced will run for 200,000 miles.

Purchased a car from Hyundai and found that the oil was being consumed quickly. Filed a report with Hyundai, who kept me going back and forth with this issue for a year. They eventually changed the engine, earlier this year. When I got the car back, noticed a gas smell and the car was not turning over as it did prior to the engine change. Took it back to Hyundai, they held for another 3 weeks then claimed they could not smell any gas. I took the car to my regular mechanic, and he was able to determine that gas was leaking onto the engine. I had it repaired. Hyundai offered a gift card of $100 for my troubles and something about a strongly worded letter to the dealership.

My name is Hilda **…. My 2023 Hyundai Elantra was in an accident sometime in August of 2023, and mahnnnnn…. it was a long process working with hyundai so that my insurance could pay for my car. Hyundai motor was extremely unhelpful throughout the process, I regretted getting a car from them and would not advised an Enemy to get a car from them.

Hyundai sold me a car with a faulty engine that requires a weekly oil change, and millions of others. I have visited Hyundai countless times in an attempt to have the dealership inspect the faulty engine that my vehicle has. Unfortunately, my concerns were ignored and brushed off and I was told to have other repairs instead. I continued to go to the dealership and complain and finally after an oil change, I returned to the dealership a week later because my car ran out of oil after just one week, and I was told by a service employee at that dealership that they can see how the engine is over consuming oil and advised me to let me engine BLOW up so that Hyundai can replace it, otherwise they were not going to because they don't want to spend the money. I was outraged! I have gone to multiple mechanics who have confirmed that I have a faulty engine and that there is a recall on it.

They have absolutely terrible service. I've been calling for weeks, and no one answered my calls. Finally, I reached them and scheduled an appointment. My car stayed in the service for 3 months; they said they would fix the gearbox issue. When I called them again, they asked what the problem was. They couldn't find the issue. They didn't bother to inform me and I had to pick up my car myself. I waited there for 3 months for nothing; they did nothing. I bought my car in April last year. For some reason, it occasionally stops and won't move; when it does, it goes very slowly. This problem still persists, which is strange for a 2023 model car. Definitely do not buy this brand. Both the car and their service are awful.

I submitted the requested paperwork for the Hyundai E2 settlement twice. Once when I initially filed my claims for reimbursement and again when they claimed that they had not received the document. While I lost thousands of dollars in value for the vehicle and hundreds of dollars on diagnostics, ride share, and towing, I was awarded $0.00 as they refused to verify the documentation submitted (contact information was provided for the repair company who refused to furnish the repeatedly requested diagnostic letter, proof of payment was provided to the repair facility and towing company, receipts were provided for the ride shares). Consumers are being penalized by unrealistic documentation expectations and sheer laziness to verify based on the information in possession of the claimants.

Hyundai sold me a car that has engine issues. The issue is the car burns engine oil like no tomorrow. I am constantly have to put oil in the car along with changing the spark plugs. When I took the car to Hyundai Dealership in Orlando I was told they are unsure why the car is burning the oil. They did multiple testing to include an oil consumption test and still they are unsure. Their only offer was to replace the engine and I would be responsible for half of the cost (I purchased extended warranty too). I don't think that is fair to me to incur that cost because of a poorly made engine. They simply don't care!. STAY AWAY FROM HYUNDAI!!!

Hyundai customer service is next to useless. If you buy a pre-owned car it is a nightmare changing ownership with Hyundai so you can use features like Bluelink and remote start. They require you to send them an egregious amount of documentation and then do nothing in terms of assisting you with problems. The vehicle is great, but their service is enough to never purchase again.

Have an issue where the headlights go off at random times. Dangerous. There is a TSB and extended coverage in the US 20-BE-009H-1, but having trouble getting the issue fixed and covered in Canada. Not a dealership issue, but a Hyundai issue! This is unsafe, and needs to be covered in Canada.

Explore the outstanding offerings at WEST HOUSTON HYUNDAI, situated at 17007 Katy Fwy, Houston, TX 77094. When you visit, be sure to seek out **, a dedicated product specialist who truly goes above and beyond. ** played a pivotal role, guiding us seamlessly through the decision-making process over several weeks.

Horrible company, with horrible unscrupulous business and customer care practices. It seems to be corporate policy to try to soak the consumer for unnecessary repairs before even considering performing a repair that is actually under warranty. At least has been my experience. Would never buy this brand of vehicle again.

We are now going through a Second oil consumption test on our 2015 Tucson. This motor is crap and Hyundai blames the dealer and the dealer blames the manufacturer. This car burns not leaks burns through the oil all quarts in less than 3000 miles. The dealer states that 1 quart in 1000 miles is acceptable for an auto that holds a little over 4 quarts of oil. Why even get the oil changed? I have replaced its volume almost before I have a 3000 mile oil change. They constantly want an updated registration. Mind you we are the original owners. They do not provide a loaner auto. Our car is now stuck in the shop all weekend. Dropped off on a Thursday in the AM. 5 days Thursday - Monday most likely before I get it back.

I recently went through a terrible experience with Hyundai and Garden Grove Hyundai that has left me frustrated and disappointed. I've been a loyal Hyundai customer since day one and even owned two previous Hyundai cars. However, my trust in the brand has been shattered after my third Hyundai turned into a nightmare. I left my one-year-old car for servicing at Garden Grove Hyundai, and to my shock, it was stolen right from their service area due to their poor security measures. The entire situation was a mess, and it's hard to believe that something like this could happen.

A few months ago, the engine on my Veloster died and I had to replace it. Because of my bad experience at Friendswood location, I decided to repair the car in another Hyundai dealership. It took them between 3-4 months to replace the engine.

Airbags were not deployed when I met a major car crash in an accident, I have purchased Hyundai Tuscon limited on 27th May, I have used only for few months with a mileage of 3900 miles, overall performance is very good, nice interior, very good pick up, but unfortunately the air bags were are opened when I met a major accident.

I bought a Hyundai Tucson because of their reputation or better saying they claim to cover as a GREAT WARRANTY. Lies, they sell you a car knowing that the engine has metal shavings in them then the engine blows up and they try to NOT do right by their product. I had multiple Hyundai dealer tell me they can even get my car in to look at it when my engine that is 100% one of the engines that had this known problem verified at the dealership and should have been covered and they denied fixing or replacing my engine and used an excuse that I didn't have a recall done on my car that this recall would NOT fix the problem or help with what was wrong, it was just an excuse not to cover my car's engine.

I have been a loyal Hyundai customer for years and currently own 3. One just had the engine issue that has been going on with the 2014's. I had the car towed to the Lakewood Ranch location and am extremely upset by their service. No communication and would not respond to messages or provide me with information. This car is for my daughter and grandchild that has health issues and is truly a hardship to be without. When I finally got in touch with them I was told corporate denied the repairs due to extreme neglect, which is absolutely a lie! Not once when bringing the car in for service/oil changes did the mechanic say there was an issue! No oil light ever came on nor have I had any prior issues. I was directed to Hyundai customer care but given the wrong phone number and then was ignored my request for a reference number.

I purchased a 2019 Hyundai Tuscon 2 years ago. I've had 3 check engine lights on. The last one they replaced my catalytic converter. This time it took almost a week for someone to diagnose it and to call me back from the home office. The dealership told me that the engine failed internally. The home office told me that they have to perform an engine consumption test then I would have to drive it 1,000 miles. I explained that I would not put my toddler in a car that's not safe and with winter coming the risk of being stranded. This car only has 45,000 miles. What I was told today is that that dealership can drive the thousand miles but they can't give me a loaner because they pay for their loaners. I also pay for my car!!!! DON'T BUY A HYUNDAI, THEY DON'T CARE ABOUT YOUR SAFETY!!!

I am a victim of Hyundai Corporation as I am sure many others here are as well. We work hard, we save for a down payment, we think that we are making the best choice by purchasing what will soon become a very tragic nightmare of dealing with Hyundai or Kia. Some of us have oil consumption in extreme excess causing catastrophic engine failure, it's possible this happens while on a road trip with children or attempting to go to work. Some have watched their vehicles go up in flames and possibly with them in it. I've even seen a couple of homes burned to the ground due to Hyundai and it's inexcusable mechanical failures. We turn back to the very ones that say loud and proud they have "America's Best Warranty." This slogan will make some laugh and some sick because ultimately they find a reason to tell you no they will not help.

I took my vehicle in for an oil change. During that visit, there was a computer update. When I picked my car up, the car sputtered and almost stalled. They "cleared the codes" and cleaned off excess oil around spark plug wiring. Within one week my car completely stopped running and would not even start. It took two months to get my car back.

We bought a 2017 Hyundai Tucson used. Car within six months broke down and we had to put a new catalytic converter in $4000. The car was still burning oil. We had to do a compression test $489. The car was still burning oil. We had to have the heads cleaned per Hyundai $680. Then they wanted a new engine $7304. Do not buy a Hyundai and definitely do not buy a Tucson. Hyundai refuse to help with any of the repairs and said the car was out of warranty. They could see that there is a definite problem based on the online complaints. It was our fault for not doing better research on the vehicle, but I will tell everybody I speak to to never buy a Hyundai!!!!

My 2016 Hyundai Tuscan has oil consumption issues. There is a current class action lawsuit against hyundai for this. I took my vehicle to a hyundai dealership and they found no evidence of an oil leak and recommended the oil consumption test. They stated that they would reach out to Hyundai to see if they'd cover it and hyundai is refusing to cover the cost for the oil consumption test. This test is over $1000. There is a known oil consumption issue and hyundai is trying to say that my specific tuscan is not included in the suit but there is clearly a problem with my vehicle keeping oil in. I asked them where the oil is going if there is no leak. Clearly my vehicle is impacted but they are not trying to be ethical and to look further into this matter.

My 2013 needed engine replaced. The dealership replaced the motor but treated me and my car like crap. After my car was ready to drive, I checked the engine codes and have 10 that relate to the engine and fuel line recall 227. They refuse to take care of that. My case manager did not understand English well so with that I had to constantly explain the issue. I put pictures with the description and still got denied warranty work. I have been dealing with this car issues for over 10 months. We pay a lot of money for Uber and Lyft fees and had a job loss due to this car issue! The dealership parts manager AND the "district manager for parts and service" did not understand my clear illustration either because they offered to do the job for half of the cost they offered.

Wanted to purchase the Hyundai Sonata at lease end. Informed that a safety inspection needed to be done - Decided to get PA inspection and oil change done at the same time at Piazza Hyundai in West Chester, PA. Service writer stated that company policy was to not do any service on cars not purchased at that dealership. Never heard of a dealership turning away a paying customer with car of the same manufacturer. Spoke with Hyundai USA Customer service and basically was told that dealership owners could do whatever they wanted and Hyundai USA didn't really care. Before complaint could be formally entered there was the sudden interference on the line.

I Bought a car from them gave 10,000. Finance the rest. Come to find out the car had problems from the day I drove it off the lot. Brought it back within one month to month. They did a walk around said it was fine, kept hearing that sound. Get my brakes done. They didn’t fix that dangerous antilock brake system so my engine blew. That was in a year of having it, then they told me, "We’re gonna get you a new engine." No I’m still paying the bank on this car. Seven months later they told me they can’t do anything and they gave me a loaner through that seven months but I’m still paying the bank. I’m still paying the insurance for a car that’s sitting on their lap with stuff breaking in it. They destroyed my vehicle, then I got a hold of corporate because there was a recall on this. I was driving around with a recall. They never let me know.

I made the unfortunate decision to buy a Hyundai Sonata. While I know I will never buy one again, I want to make sure other know so they can avoid this mistake as well. I have had continued problems with heavy oil consumption, which is an indication of a bad engine. Come to find out that after changing my oil 6 times every 1,000 miles (and paying for each visit) for the past 9 months - Hyundai's standard for a working engine is that if the oil level is above the L on the dipstick only after 1,000 miles, they consider this a performing engine not in need of repair. Further, I purchased an extended warranty through 100,000 miles. On the phone, my representative at Hyundai Corporate simply said my warranty is not valid. When asked why, she could not give me a reason but simply said she was sorry we couldn't get to a solution I wanted. Save yourself the trouble and do not buy a Hyundai. Ever.

Waited 10 days for an appt at the dealership. Other Hyundai's had a 3 week wait! After having my Sonata towed there, it was another week before they could even look at it! And that's after me calling continously and even contacted Hyundai Customer Care, who did absolutely nothing! After determining the intake manifold MIGHT be the problem, they advised that my car with 76,000 was not covered under the warranty. Hyundai customer care doesn't do anything to help. AVRAJ said he would call me back after talking to the dealership about the Warranty, but instead I got a week a WHOLE WEEK later to tell me it wasn't covered! They kept telling me what Hyundai policies are with no compassion for me being without a car for over 2 weeks. Based on how I was treated and the lack of professionalism and the poor warranty, I don't recommend buying a Hyundai

I have purchased a Hyundai Tucson 2023 in March and experienced issues with the vehicle from Day-0. Car had a unhealthy battery, car did not start the very next day morning. I had to call the sales rep and the dealership helped with the jump start and took the car for service for initial inspection. I was not aware of the problems I was going to experience after the first incident, Vehicle Power Steering failed within 1 month, I had to drop off the car for repair and took 2 weeks to get the car back. Steering wheel continues to be a problem for 5 months and in Aug '23 car battery and steering wheel was replaced (car was in service again for 2 weeks to complete the repair). Hyundai case management team did not provide proper guidance and disappointing.

In March 2023 I purchased a used Hyundai Santa Fe. I looked up recalls and there were 3 and a VIN search stated they had been addressed. In May I went to change the oil and found oil down the front of the engine leaking onto the alternator, which one of the recalls was for (Campaign 936). I called Hyundai customer service THREE times prior to the car being looked at to confirm the repair would be covered under the service campaign and THREE times was told yes, if the dealership confirms it's the same front valve cover gasket leaking, it would be a covered repair. The dealership did confirm it was the same front valve cover leak from the service campaign, but then Hyundai said they would not cover the repair because it was not an "ongoing" service campaign.

I purchased a lease on a 2023 Hyundai Venue in February of 2023. After driving only 7k miles the radio died. It is tied to an on-screen navigation system and the remainder of the navigation was fine - just no radio. Then at 9k miles the transmission went out. Stuck in one gear. At this point it was undrivable. We called local service dept and they claimed that due to massive recalls they were 3 - 4months out. They recommended a larger dealership which was 22 miles distance. We had the car towed. The warranty was denied on the transmission when they claimed it was due to "rodent" damage. Really? I guess the transmission was wired? Oh and the towing was denied because it was "2" miles beyond their 20 mile limit.

Hyundai Dealer of Tinley Park Il, does not disclose everything. When called upon to speak to management they ignore you, when asked to speak with general manager still no call back been going on 3-4 weeks. Dealership needs a reality check on how their service truly is and it starts from the top management. I have learned that if he doesn't take the initiative to contact a paying customer, then how do you think is management team will do the same. Love the car, dealership service is Horrible far as the management Team.

Brandon in service went above and beyond to make sure I was taken care of.

Where do I begin with this horrible company, so Do I own my 2017 Hyundai Tucson forever? Nonstop problems with this vehicle, my engine blew up on the highway then on July 6th, 2023 my Hyundai was broken into, stolen, and damaged due to the anti-theft issue. I went to the Hyundai dealership in Janesville, Wisconsin all the people are rude and disrespectful and had me waiting lying saying my car was safe to drive when a noise was coming from the tire. I will never get another Hyundai in my lifetime. They owe me 4,255 worth of money for the damages on my car and my insurance went up because this unprofessional company. My case manager has not reached out to me! Unprofessional company ever!!!

Have a top of the line Tucson. Will NEVER buy again. Have it one year and dashboard messages don't work, why? Hyundai says it needs a software update for the GPS and the dealer charges $270. Guess their warranty covers very little. If I had been informed about this upfront, I would not have purchased the vehicle. Getting nickel and dimed is such a poor way of doing business.

These people will take 30 to 40 minutes before they even start the call a tow truck. You’re out there waiting for 2 to 3 hours because this company is inefficient. The management does not know what they’re doing when you call you have to tell them who you are everything about your car. They can’t keep everything tracked. It’s just poor management that doesn’t improve the company. Just there to collect a check. Because of this, I will never buy another Hyundai again.

I decided to get the Hyundai Venue 2020 in November of 2020. The car ran well, was brand new, and seemed fairly reliable. This year at just under 40,000 miles the car’s transmission started having issues while I was traveling on the highway with my minor child. The car started to decelerate to 40 then 30 mph on a major interstate highway 1.5 hrs into my trip. I had a warranty that covered towing to the nearest dealership but after hours of waiting no tow came and the roadside assistance staff didn’t tell me until the last minute. I ended up spending over $700 for a tow and Lyft to get me and my child home.

Hyundia customer care service is the worst. First off, the dealership has had my car for 2 months. Going on 3 months. Once they gotten the engine approve to be replaced, I was told that it would take about 9 months almost a year. Well the nice lady at the dealership gave me customer care number to speak to someone, so that I could learn the process. I called, customer care the first day she gave me the number. When I did, they inform me that I had to file a case and said that my customer care number case manager should give me a call in 3-5 business days. Well, I called on the 6th day, because I hadn't heard from anyone. When I called the lady said that she will alert her that I haven't received a call.

We purchased a 2014 Santa Fe after having a Sonata for years. The engine's connecting rod bearing gave out. After doing research I found the company issued a recall. So after dropping the car off at the dealership for 2 months, they then inform me that they will not honor the recall due to previous owner maintenance records. That is after I gave them my paperwork for the maintenance I have done. They are a sketchy company to say the least.

Hyundai Kona 2020. This is a TERRIBLE car. Problems arose and we had to pay for things under warranty..it's again back at another dealer..I tried to deal with National Customer Service and all they say is "keep using warranty." Nothing but headaches running back and forth burning has and time all the while still having to pay the payment for it. The car, of course, is worth way less AT THE DEALER BECAUSE OF THE PROBLEMS ...so trade in even screws us! STEER CLEAR!!!!

My daughter's 2016 Sonata recently motor failed due an issue which is documented in a class action law suit. For 18 months, the car has been experiencing high oil consumption, 250 miles a quart. Her local dealer told her they needed to do an oil consumption test which we said ok to, but then they advised that she also needed to do a $1800 diagnostic and that there was no guarantees they would be able to help her.

Apparently the salesperson H.B. lied on my application, I didn't test drive the vehicle. I was so shocked I got approved after working 3 weeks. I was so happy I cried the whole time. I told him all funds I have 900.00 that's all. He got me financed. Mrs. ** asked me if I like my new car. I felt stupid however, I said, "Ma'am, I can't tell you what color it is or what it is..." I'm still stuck crying because I'm in disbelief. I know I have no credit. 3 weeks later finance is taken back. Credit ran 50+ times. I did not know until I felt I had to turn the car back and reached out to a buy here pay here lot...

December 1, 2022 took our 2029 Elantra to Patterson Hyundai/, Tyler TX to repair the wiring harness chewed by rats. The car was not repaired until 6/17/2023. Hyundai took 4 months to get the wiring harness to the dealer. The dealer took 4 months more to repair. Do not buy a Hyundai from any dealership. Hyundai will not stand by its warranty or service promises.

My car recently seized while I was 4 hours away from home. After doing some research, I found there was a campaign 966 that involves knock sensors and a software update. I had it towed to the local dealership (where it still remains) and I am being told that this massive company cannot help my situation. I still have a loan on the vehicle, I always provided regular maintenance and feel like I am just a little person who has bought MANY Hyundai vehicles in the past and am totally getting screwed. I intend to contact every avenue (social media, corporate offices, etc) until this situation is rectified. This campaign should have been a recall and I should have been contacted. I may just be another little person who purchased your vehicle but I am about to make big noise for your company.

I purchased my first Hyundai ever (a 2023 Hyundai Kona EV) on 12/8/2022 at Colonial Hyundai of Downingtown in Downingtown Pennsylvania. I have been driving Subaru for the past 16 years and was nervous but excited about my new fully electric car. I initially loved this car so much. It was definitely a different driving experience with a learning curve and I was very open to the new experience.

I joined a friend on her car buying trip to College Station Hyundai, and while everyone we encountered that day was beyond pleasant, the follow up experience has been awful. As we were about to leave with her new car, we discovered that the Apple car play USB port didn’t work and was in fact pushed back into the dash. A few salespeople (NOT service people) attempted to pull this piece open to fix it but weren’t able to (although damaged some of the plastic in the process). They then told us to go ahead and drive back to Austin as no one from service was available and that it would be an easy fix for the dealership in Austin.

Our daughter's Hyundai Tucson engine died at barely 50k miles and I had to have the car towed to one dealership who diagnosed the issue as a warranty/faulty engine issue, however, they couldn't get to it for 4-5 months due to their backlog of engine issues. I then had the car towed to another Hyundai location 50 miles away and they were able to perform the repairs and get the car back to us in less than 2 weeks, total engine replacement - covered under factory warranty (we also had a 3rd party extended warranty). Problem is - I spent about $500 between the tow and the initial diagnosis and Hyundai is telling me refunds can take up to 120 days. 120 days? That's 6 months for those of you keeping score. WTF?

My mother's 2020 Hyundai Tucson has been to Hyundai three times b/c the engine light came on and the vehicle decreased on the highway when it was raining. I was in the car with her along with my kids. A truck almost crashed into us, and we almost got into a very bad accident. She has missed work and no one can’t seem to fix the problem or give her a rental car. She spoke with a supervisor name, Andrew and he was very nasty and disrespectful. He told her to go complain to Consumer Affairs, and showed no concerned about her almost getting into an accident. He also told her that they don’t have rental cars for cars like Hyundai only BMW luxury cars. How do you work at Hyundai in downgrade your own cars? Racism at its finest.

While Hyundai's warranty promises seem compelling, my recent experience with my vehicle has left me disappointed. Despite having a 5-year, 60,000-mile warranty and a 10-year, 100,000-mile warranty, my air conditioner stopped working at just 13,000 miles. I was told that in order to have it covered under the warranty, it needed to be repaired by an authorized dealer. However, no authorized dealer had an available appointment for at least a month, which was not feasible for me. As a result, I had to pay out of pocket to fix the issue. While I understand the importance of authorized repairs, this experience has left me with a negative impression of the vehicle and the company.

We bought a a new car 2023 in November. We took it back to the dealership due to the driver seat making noises. It turned out that the mounting bracket is broken. Not covered under warranty. Blamed us for breaking it. They mentioned the bracket is strong and can’t brake easy, but also mentioned that even a water bottle can break it if it gets ajar. I’ve own numerous of vehicles, first time buying Hyundai due to reliability.

Bought a brand new 2023 Hyundai Palisade with 3 miles on it. Malfunctioning started the day we came home. It has been in the shop 3 times and the last time it has been almost 2 months and counting for faulty computer chip. Customer service has not been any help in remedying the situation and almost nonresponsive.

They completely screwed me over. I changed my vehicle payment to a week later than original due date. They still charged me on the original date! I live paycheck-to-paycheck and it left me with no money for food and gas. When I called to get it reversed, they basically told me there’s nothing they can do and I’m ** out of luck. There was absolutely no empathy from the customer service representatives. DO NOT BUY OR FINANCE THROUGH HYUNDAI!!!

Since February 2022 I took my car to Hyundai about a recall on the engine that it was leaking oil and I constantly have to pour oil in the car. They checked my car and said nothing was wrong. Fast forward to November 2022 I was driving on i95. The car shut off with me and my kids on the highway. Come to find out that the engine was damaged to to the engine bearing rods. I tow the car to Hyundai of North Palm. They said Hyundai would cover the damages under the good will act and I would get my car back the maximum time 2 months. I asked about getting a loaner. They told me they don’t have any. And I’m not qualified. I contact Hyundai USA and they told me to get a rental and they would reimbursed me $60 per day. Ok cool.

While they are in general decent cars, I am now on my 2nd Hyundai and both of them have required a new transmission after a few years. Even though they are fairly low-priced, the fact that there seems to be a guarantee that you will need to replace the transmission makes them more expensive to own. On top of that, Hyundai has set it up so that they can weasel out of covering you under warranty. I have bought both of my Hyundais used and when you buy them used, you only get the 60,000 mile warranty, not the 100,000 mile warranty that the original owner gets. It just seems like an easy way for them to get out of covering these large repairs that the car will seemingly inevitably need, especially given that approximately 80% of cars are the road were bought used. And that's not my estimate, that's from the bureau of labor statistics. I think they know that their cars have these issues and that's why they set it up that way.

My 2020 Hyundai Tucson is still under factory warranty. People are not standing behind it telling me it'll be 3 weeks before it even gets in to get looked at and expects me to pay for a loaner vehicle out of my pocket when the vehicle is still under factory warranty. Absolutely ridiculous service. Do not buy. Do not trust them.

On 1/22/23, I dropped off my son’s 2011 Hyundai Tucson for a knock sensor recall after receiving a notification in the mail. The car was running fine when I dropped it off, but within 24 hours of picking it up, the engine light started blinking and the car went into limp mode. I brought it back to Palmer Airport Hyundai, but within 24 hours of picking it up, it went into limp mode again. I brought it back on 2/1/23 and have been without the car since then. For the first month, I received a different story each time I called (admittedly lied and shared incorrect information).

I waited for over 120 days for a state to state title, I spoke to 9 supervisors and 9 times they sent the title to the wrong address, and then when they realized it was at tax collector office then I needed a power of attorney, I use my vehicle to work, I could not work for over 3 months, no one did their job and the last corporate executive was rude and was not accountable for over 9 mistakes, I have never seen such incompetence in my entire 62 years, this is a finance giant.

I was stoked to buy a Hyundai Ioniq in 2019. The sales rep did not even disclose that a spare tire was not included. I popped a tire in a bad neighborhood, and was stuck in the middle of the night. Then the reps at Hyundai can't speak English, and made multiple errors in my address, even when spelled out 5 times! They sent 2 different towing companies. First one was nice. Second one was awful. He wouldn't use Google maps to navigate to my address. Guy was a jerk. If this is your affiliates, I do not want to be affiliated with the Hyundai Brand.

Persistent engine issues - I've had to replace an engine coil every year. Product Recall Car Handle - Front door would lock and you'd have to crawl across to open it. Peeling & Chipping Paint - My hood has bare metal showing from their paint issues. CUSTOMER SERVICE IS TERRIBLE - I received an extended warranty notice for the peeling paint. I took immediate action and booked an appointment at Young Hyundai in Ogden, UT. The dealership turned me away and told me my car was out of the warranty period even though I was just notified. Hyundai Corporate has been utterly useless. They send automated replies and take no action. It's been weeks of trying to get this resolved.

TLDR; Almost crashed my car due to a faulty alternator, paid out of pocket, have not been reimbursed after over a year. 3 years ago my Hyundai Veracruz died while I was driving and I almost crashed. After getting the car towed it turned out it was due to a leaking oil gasket above the alternator. I paid for the towing, alternator replacement and gasket fix.

Engine knocking, brought to dealerships, says needs new engine for $6,700. Was told this model by Hyundai is notorious for maintenance problems. I won't be buying a hyundai car again, and share this story with all my family and friends. Hyundai pls help me with cost to replace, even if have to split cost, to keep your brand name in good standing. Thank you.

Their service department is worst than any other dealer's service that I was used before. They told us to provide 3 years warranty for entire car part, but it is kind of scam. My car battery dead twice, but they just charged it and return back to me. Each charges takes 2 days, and they did not provide me any rental car. I asked them why not change the battery, and they said because the battery works after charging... They have no idea for the reliability of the battery, just tested bolt is work, so they return the original one...

I purchased a new 2021 Palisade Ultimate Calligraphy and I purchased an extended vehicle warranty for 8 years. Over the last 10 months the Vehicle has been in the shop for months at a time because of a check engine light issue. Everything in the vehicle worked fines when I dropped it off the first time, except we needed to find out what the warning was all about.

I had to get permission from Hyundai finance to ship my car, and if it were up to them I would have never received my car. It would still be sitting in port, incurring a daily charge. I called them more than a month in advance to get the permission letter sent to my email that I needed. They said it would take a few days for them to get approved, and I was so busy with my move, I didn't think about it until I realized a week before I flew out that I never got it. I called to follow up. They said it was approved, but the letter was sent to an old address through snail mail for some reason, and they would resent it to my email.

**** 0 star **** Where to begin, I had an engine light issue back in December where the service advisor asked me to run the vehicle for fluid flush test they knew my engine needs to be replaced but they purposefully made me spend $700 for nothing. I did a follow up to check with their service team as per their request and still didn't fix the engine light issue.

This company could use professionals. They continue to lie to you about your package after they cancel it then have you re enroll just not to give you your refund. I don't blame the agents. I blame the people over them. They are doing absolutely nothing at all. Please hire some true professional people. I can just imagine what they are not doing out of a day. I own a business and this is not how you run a company. Please don't waste your time.

AWFUL!!! DO NOT USE HYUNDAI FINANCE! ZERO STARS! The dealership purchased our car on trade-in, and Hyundai accepted TWO separate checks sent overnight for the payoff - but claimed they hadn't and continued to harass us for collection on the car loan. HF refused to contact our dealership finance for payoff resolution and refused to provide info for them to contact HF. Now, threatening to submit us to collections because of their negligence in handling overnight payoff checks from dealerships. This dealership OWNS a Hyundai division and after this, will look to dissolve as it is a constant problem for them. HF Customer Serv agents are worthless and the corporate operations of transactions are completely disconnected and negligent.

This company is **. The fact they made ANY car without a chip in the key to prevent thefts and break ins is ridiculous and irresponsible as a company. This company just wanted to save a few bucks and cheap out on their customers. I will NEVER recommend this car company to ANYONE, they have screwed me over with how easy it is to break in and steal my car. I cannot wait to get rid of this horrible car.

I have a 2015 Hyundai Genesis. I have always enjoyed it, but have now been waiting to get it back for almost a month, since December 8, 2022 (today is 1-5-23) from Hyundai service in Gainesville, Fl. I took it in with brake and diagnostic issues. Turns out a service employee showed me I did not have it turned on correctly when I first took it in. (My bad). So diagnostic issues never actually existed.

I have a 2017 Hyundai Sport. In APRIL my engine blew. It has under 80,000 miles on it. It is now November and I have spent about $8000 in rental fees plus having to pay my car note. They had no loaner vehicles at all. My case manager is of no use. They keep requiring pictures of my vehicle. The poor engineering they have manufactured. They know what’s wrong with it. I firmly believe they are trying to get out of replacing my engine. I’m not getting anywhere with the warranty department or the recall. They are ruining the lives of people who had faith in their product. They don’t care at all that people are out 1000’s of dollars. I’m disgusted with this entire situation and I promise to never buy another Hyundai or Kia product. They really ought to be shut down. This is total **.

I bought a new 2018 Hyundai Santa Fe Sport. At the dealership in Jacksonville, NC I was told they would not run my credit because I was disabled. I then asked to put both my husband and I on the title since I needed my handicap plate transferred. I was denied again. In spite of this being illegal conversation from a sales person violating my rights we went ahead with the purchase. Also in spite of the knowledge that I needed the car adapted I was not informed about the mobility program. Fortunately their service department was excellent during my ownership once my car was adapted.

I've owned a few Hyundai vehicles now and have decided I will never buy another again. First off, I've always had trouble with their cheap electronics. The head unit screens going blank and not working until the car is completely off had been a problem with two different vehicles. The remote start is a predatory practice and not sure how they haven't got in trouble for it. Not only do you have to buy a subscription, you have to buy their basic package with the remote package which means $200 a year just to have remote start. ** Hyundai for doing that!

Purchased November 2021. Since the beginning of getting my vehicle, it has consistently been in the shop. It has cost me so much extra money and stress. I have even had the engine replaced, which I had to have vehicle towed to another shop. My vehicle broke down out of town the Hyundai dealership. They towed it to didn't want to do the job. My vehicle would still be there if I didn't get it towed. After almost 3 months in the shop. It has been back 3 times since. I can't even enjoy it as it is in the shop more than I have it, I can't trust it to go out of town or long trips and it is a 2019 Tucson. I have called Hyundai Canada and they don't think a anything is wrong. Hyundai customer service is so bad as well. I bought this vehicle thinking it would be great for me and my growing kids, unfortunately it has been nothing but problems.

In March of this year (2022) I purchased a 2018 Hyundai Sonata SE with 22,000 miles on it from Hudson Hyundai in Jersey City, NJ. The very next month, the engine light came on and I had to bring it in to get serviced, which did not come without difficulty. Now I'm having the same issue vehicle wise and customer service wise. Even though I had to call the 800 number to actually get my vehicle into the dealership last time, at least something was done. Here I am just several months later going through the same thing. I have tried to resolve the issue with at least five Hyundai dealerships in NJ and DE by calling and even taking off of work to just bring my vehicle in. They ALL had the same "we can't help you and don't know what to tell you" kind of attitude.

I leased a Hyundai Venue in October of 2022. 1 year later I tried to schedule an oil change and warranty service for a check engine light. The dealerships I called said either the next appointment was 5 months out or I has to leave the car with them for at least 5 weeks before they will look at it. I contacted Hyundai and their response was that there wasn't anything they could do and to try calling other dealers. This will be the last Hyundai that my family will ever buy or lease.

I am a Hyundai certified technician and I am also the owner of a 2018 Elantra that has had 2 engine replacement, a transmission and a paint job under warranty. Poor response from Hyundai on resolving issue which dragged out for months, additionally when these engines require replacement I am expected to perform 1 to 5 hours of free labor to determine cause and obtain approval from a prior approval department that goes out of their way to avoid covering the vehicle at all costs.

I love my Hyundai but I will NEVER buy one again. They can't seem to figure out how to manage their Bluelink service correctly. It's overpriced with tons of app issues, and they can't handle a simple subscription renewal. I had to make 3 calls (20 min each), had to open a service ticket and wait a week for them to fail to resolve it. $200/year is WAY too much to spend on a remote start engine, and they require you to subscribe to the package "deal" full of features you don't want. (FYI- after-market remote starters start at $90.) If you're in the market for a car, make sure to read the app reviews before purchasing. Lots of unhappy customers with Hyundai.

I had a really horrible experience with Hyundai dealership in Jamaica, Queens NY. Basically I got ripped off. Hyundai USA washed its hands off say that are not responsible for whom they appoint as agencies. I am supposed to "work" with people who took me for a ride while Hyundai managers sit in their ivory towers.

My daughter’s transmission is gone and because her step mother transferred car to her -due to her not having great credit when we bought it new -Hyundai won't cover it saying it's a second owner even though you can see same household address for both. Talk about not caring about your customers.

I bought a 2022 Hyundai Palisade in November of 2021. In June of 2022 I am driving back from a 180 mile road trip and my engine overheats. I add coolant and then take in shop for a check and oil change. I am told they may not have the expertise to check the radiator issue. So they tell me all is fine and give do an oil change. Two months later we see stains in driveway and check coolant and it is near empty. We fill it up and I overheat again that evening and have to have it towed. The dealership tells me the cap on that coolant is off and why it happened. I agree that I may have not had the cap on tight enough and it came off but it had a leak and my spots on the driveway prove it.