Hyundai Reviews

I had a 2023 Santa Cruz bought new in July 2023. Air bag light came on in spring of 2025 with about 22000 miles. Took to local dealership and they ordered a new sensor. About a month later replaced the sensor. When I picked up my vehicle the air bag light came back on before I left the parking lot. Rechecked and they ordered a control unit. Told on back order. So continued to drive the vehicle with no air bags. 2 months later they replaced control unit, did not fix problem. Air bag light still one.

Engine failure related to a known Hyundai engine defect covered under the extended warranty. My vehicle became inoperable and has remained at the dealership awaiting resolution. I was promised a loaner vehicle, yet despite multiple follow-ups via email and phone, one was never provided. Hyundai ultimately refused to repair the engine and instead attempted to buy me out of my vehicle, stating it was not “cost-effective” for them. This has resulted in significant hardship for my family, as we have been without reliable transportation and incurred additional expenses.

I've had a 2017 Hyundai Tucson for 13 months and it's been a nightmare ever since I got it. 2 transmissions, catalytic converter, tune up, not even a month later the spark plugs had to be changed. Oil changes too often- every 2500 miles... and the engine sounds like a lawnmower. It stalls still and doesn't run right and the dealership has been working with me to try and fix some of the issues, but it's becoming too much. I know the engine is about to go and it's been being put off until the warranty is done. It's unfortunate that my family has gotten stuck 3 times in this vehicle that's supposed to be dependable and in this economy the repairs aren't within budget- we have to pay 600 for a fuse block not including the labor or the tow... It's just we were looking for something dependable and got the exact opposite...

I bought a 2026 hybrid Tucson. It broke down in the middle of the road. I was told by the dealership that I could not get a loaner car. I was told by Hyundai corporate that I couldn't get a loaner car. The car has been in the dealer's shop for almost 3 weeks now. So not only am I stuck with a car payment but I'm also having to pay for a rental car. Ridiculous. If I was looking for a new car there is no way in you know what that I'd buy a Hyundai.

I used to love Hyundai but over the last few years I’ve lost all respect for this company/brand. The vehicles are fine. It’s the employees this company hires! The 800 customer service representatives are rude, disrespectful, and unprofessional! I’ve had 3 negative encounters this week… The customer service representatives yelled at me. One representative was telling me something that I didn’t understand. I politely asked him to repeat what he was saying in a different way because I didn’t understand what he was saying to me. This man says “I just told you already! I’ll say it again to you.” He was disrespectful. Rude and short with me.

I would have loved to get another Hyundai when my lease was up. However, I didn't because of the horrific customer service, both local and in their HQ. It's as if they handpicked the rudest, and most hostile people together.

We have a 2018 white Elantra. For the last few years I've been telling the local dealership that sections of the car paint are yellowing and chipping. They have finally acknowledged the chipping issue and extended the warranty to cover those sections of the car. However, I would like to get the yellowing sections also repainted at the same time due to the inconvenience factor. In 2022, the driver mirror yellowed and dealership refused to address it, so we paid to have it repainted as an eye sore. In the last 2 years the rocker panel below the doors is also yellowing and again they refuse to address the issue. Please let me know if anyone else having this issue.

I have a 2020 Tucson, was a great SUV until July of 2025 my oil light went off. It was 3 quarts low. My mileage was less that 7,000 and not due for a oil change. I have had 2 oil consumption test done which never showed more than a quart low in 1,000 miles. After the First test the dealership did a Combustion Chamber Clean. After the clean, I checked my oil 2 times the results are in the photos attached. Check the dates of the photos! The photos were within 500 miles. After this they did the 2nd oil consumption test. The vehicle was 1 quart low within 1,000 miles, according to Hyundai that is acceptable. Of course, the most oil consumption happens after the oil consumption test ends and we have to start a new test! So do the math with me. Vehicle holds 4.2 to 6.3 quarts of oil and according to Hyundai it is recommended to change the oil every 7,000 to 10,000 miles.

I purchased a brand-new Hyundai Tucson, and since the beginning, the vehicle has had excessive engine oil consumption. I consistently need to top off the oil about 2,000 miles before the scheduled oil change. The dealership has performed several tests and inspections, but continues to tell me they cannot find any issues. This is extremely disappointing. Additionally, the driver’s seat leather started peeling after only two years of use. This experience has been frustrating, and it will be the first and last time I purchase a Hyundai.

Leased a 2025 IONIQ 5 from Sport Durst Hyundai in Durham, NC in August 2025. Two issues, zero accountability.