Hyundai Reviews

I purchased a 2018 Elantra brand new and have kept it in immaculate condition. 3 weeks ago the paint started bubbling and peeling and now all of the paint on my truck is gone. Come to find out it is a known defect but they only extended the warranty for 5 years. Hyundai refuses to stand behind their product and I will never purchase another vehicle from them again. Toyota here I come!

We have a Santa Fe Sport and it uses a quart of oil every 1000 miles, our Hyundai Sonata did the same thing so apparently Hyundai don't know how to make cars. They don't return your calls and paramount of hickory are not worth a crap especially Jackie. I will be going to Toyota.

We bought a 2022 Ionic Hybrid new two years ago and have loved the car. Then, we had a few things go wrong. The radio wouldn’t play so we would turn the car off and sit five minutes-then the radio would work. Our latest is at 55,000 miles, a light keeps coming on saying “check smart cruise control system” along with an annoying ongoing beep. So…we pull over, turn the car off and it will be gone when we start the car back up.

Extremely Bad customer service and vehicles. A TC recall that can cause an engine to blow up and they will not warranty it. On a 10 year old car. You expect a car to last longer than that 150km only and the engine blows up. I lost all my Throttle control and by the time I got pulled over I needed a long block. Towed it to the dealer and they said it's Recalled. But because the cars too old (2014 model) they won't cover it and it will cost $5500... Do not buy Hyundai, go Toyota cheaper in the long run.

Date of purchase: 20 December 2021. Dealership: Westside Hyundai, Jax fl. Price: financed 41,000, down payment: 2,000. Maintenance: 2 February 2023 took car in for recall and since I was there I have them do routine maintenance ie oil change etc. This is what was done for recall: ICU UPDATE (VINSTARTS/W 5NP). 19 June 2023 took car in for a recall. This is what they did. DCT TCU UPDATE (5NP, 5NM, 5NT) (22-01-093H). 15 March 2024, a Friday. AC went off while out with my family, stopped by dealership, they would not fit me in or look at it until Monday. 18 March 2024, Monday.

I tried to buy a new Kona from El Paso Hyundai. They originally told me two weeks but the wait wait was over a month and they never called to tell me it would be delayed so I bought the model I wanted from Carmax with more warranty for cash as I had a small settlement. Glad I bought from Carmax because trying to get Hyundai to honor the warranty is a joke. You can only go to a dealership, there is only one in the area and here it takes 3 days for them just to diagnose. You have to take it early too like 7am. After that they tell you it may take weeks to fix in most cases.

I am writing to express my extreme disappointment with my recent experience at Attrell Brampton Hyundai. I was very interested in purchasing a Santa Fe Trend Hybrid and visited several Hyundai dealerships to inquire about the vehicle. Unfortunately, my experience at Attrell Brampton Hyundai was completely unacceptable. When I inquired about the Preferred Trend Hybrid model, the dealership proposed a mandatory package of additional items, totaling over $8000. This package included winter wheels, extra warranty, tint, floor mats, and other items. I believe these items should be optional, not mandatory.

I recently had an extremely disappointing experience with Hyundai, particularly the West Houston Service Center. I have a new 2023 Hyundai Santa Fe, Despite being under full warranty, my car was kept at the service center for a staggering 15 days, during which I was not offered a rental car or any alternative transportation. To make matters worse, even though my vehicle was fully covered under warranty, I was still hit with an outrageous $1,020.00 charge. This is completely unacceptable, and it left me questioning the reliability and customer service standards of Hyundai. I strongly advise against purchasing a Hyundai vehicle, especially from the West Houston Service Center. Their lack of professionalism and disregard for customer satisfaction is appalling. This experience has certainly made me regret choosing Hyundai, and I will be taking my business elsewhere in the future. I can provide you evidence if needed.

Noticed that at the first 34,000 miles on my 2021 Kona, the engine was showing a burning oil problem (oil consumption). Went to service, they explained that I needed to return to service every 1,000 for 3 times (3,000 miles) for an accurate diagnosis. Then service manager told me that if not consuming 1 full quart on a 1,000 miles, Hyundai basically said there’s nothing to do with the warranty, that is unacceptable!!!! Any consumer should be facing this!!! Also the manager said that mostly of Hyundais have the same issue and also told me that there’s a lawsuit already in place!!! Again, think twice before making a decision of buying any Hyundai car!!!!

I bought a Hyundai Tucson a few years ago. It is a 2018. I purchased it used, but it had less than 30,000 miles on it. I thought I was getting a good deal. Nope. Terrible vehicle. First, the thermostat had gone bad and apparently the Factory warranty just expired $$$$$. Then, for some reason, water is coming in through the bottom of the vehicle near the front driver and passenger side.