Hyundai Reviews

At this point they replaced the muffler, the timing chain, the timing chain tensioner, intake CVVT (Continuously Variable Valve Timing) component, an intake OCV (Oil Control Valve), and the intake camshaft. The ECM update did not work and my check engine light came back on so this time they replaced the catalytic convertor. Fast forward a couple of months, I was leaving work, just as I got on the highway, the car started to slow down and all my lights came on and the car would barely move. Engine froze and locked up. They did replace my engine under warranty and had the car about 2 months.

Shortly after getting my "new" car back, check engine light came on again. Here because of the engine blowing, oil got into the newly replaced catalytic converter so they had to replace it. I was told because of the knock sensor recall that my warranty had been extended to 150,000. Fast forward less than two years, a couple weeks ago, November 2024, my check engine light came on again! Do you want to guess why? Yup. Less than two years old and the catalytic convertor went AGAIN but THIS TIME, I HAD TO PAY ALMOST $2800.00 out of my pocket because the warranty on the cat convertor ran out at 86,000 and I had 105,132.

EXCUSE ME but that should have been covered under my extended warranty! I filed a complaint with Hyundai asking for reimburse and they said that the convertor was not covered under the extended warranty. I had been recently looking to trade in my Tucson for a new Santa Cruz but now I will NEVER buy another Hyundai again!

A second covering newer vehicles was stopped (not sure why). Hyundai corporate claims burning 1 quart oil per 1000 miles is "normal" for their GDI engines. Only cars burning more will even be evaluated for engine issues. If yours is one of these lemons, be prepared for engine to go bone-dry (ours burned 4.5 quarts when this defect surfaced). You won't have a heads-up because low oil light doesn't kick on until barely any oil pressure remains (approx. 15%). By then, engine will have damage & car will stall in the road (personal experience).

You'll return every 1000 miles (for 3000 miles) for 'oil consumption test' (ours failed the last 2 of 3 installments burning 1.3 & 1.75 quarts each). We returned again for combustion chamber cleaning, another failed reading 1000 miles later with 1.5 quarts consumed. Again, more days with a loaner & more trips to dealership. Corporate will next ask to scope the engine & document. If you don't have a dealership in your court, good luck! We were fortunate to be working with Hyundai Temecula and they have really worked hard to help us.

There is a replacement engine shortage due to widespread engine failures. Our car has been at dealership this time since July 8, 2024 (148 days). Filing a complaint with corporate results in frustrating run-around, a call every 3-5 days to say they will "call on "X" date with an update". This process will literally go on for 4 weeks. Here's a list of SOME of our vehicle's issues:

*Rear passenger seat track defect- safety issue surfaced @ 3500 miles, Carlsbad dealership had 3 service visits to fix but failed to remove seat to properly examine track system (implied passengers were pushing the button causing seat to unlatch (how? happened when even passengers weren't in car). Reported at our first 7500 mile oil change and on return visits (seat squeaked & unlocked / traveled between leg lock positions (both with and without a passenger in seat). Seat could travel forward during an accident, injuring passenger. Took a couple more appointments with Temecula Hyundai but they diagnosed track defect.

*AC system turns after 10 min driving and pumps cold air when AC is "off" (ongoing since purchase). Reported at 14991 miles. I explained our Lexus had auto climate control and never turned on when set to off. Quickly informed "this is a Hyundai, not a Lexus", implying same level of quality shouldn't be expected. Upon pickup, issue was not evaluated due to "Hyundai Website being down"- Carlsbad dealership again.

*AC system leaked and required recharging off passenger side

*Check engine light at 12,595 (loss of power, appeared fuel not getting to engine, extremely rough idling, noisy, couldn't drive, resolved after restarting engine), - Carlsbad dealership had vehicle 3 days then said there was "no error code". I showed proof with a video & requested to speak directly with service tech. Once again, another convenient "corporate computer outage" so they were not able to run a diagnostic entire time there??? He also said the second tech to look at our vehicle 'reset the error code'. So they were deceptive and had us pick up the vehicle WITHOUT proper diagnosis! This was the precursor to major oil consumption issues, stress, and loss of our time. Carlsbad dealership failed to properly diagnose the rear seat track safety defect, the AC system, and now a major engine issue.

*Radiator hose leak at 14,991 miles

*Wiper arm recall

*Weatherstrip leak fixed with recall

*Deep leg cuts (both husband/wife) from sharp doorframe address later with 'garnish recall'... (wish we documented these!)

*Car wobbling and unsafe...rear shocks replaced but issue not solved at 59,224 so drive rear insulators replace too (TSB 22-SS-00H)

*Front inner axle boot leak @ 68,375 miles

*As of 12/03/24 waiting for engine replacement & once again, diagnosis of more noises coming from rear suspension.

... Car has been sitting almost 5 months without being driven- can't imagine other issues that will surface due to this. We know our newer Michelin tires will be warped too. Extremely frustrated and disappointed in Hyundai. This car qualifies as a lemon (>30 days in service). We tried to let Hyundai do right by us, but at this point, our vehicle should be replaced. We out countless hours in trips to the dealerships and stress. Time for lemon law lawyer.

The service manager admitted that it was a design flaw but was unable to resolve the issue. Here's the problem: The sales guy at the Hyundai never informed us about the design flaw or the manufacturing issues with the hybrid vehicle model. So now, for the first time, I am hearing from the service manager that the vehicle needs to be driven for at least 30 minutes and more than 2,500 miles per year. This is a crucial information which was not revealed by the sales team. If I had known, I would not have purchased a Hyundai vehicle!

Furthermore, when I explained that the battery had died to the Service Manager and I needed to get to a doctor's appointment and what if it was an emergency and expressed concern about the poorly designed battery. The service manager, Brandon **, responded insensitively and rudely, telling me to call 911 if it was an emergency and the car wouldn't start. How awful the people who work for the Hyundai dealership! Why would I want to own a vehicle that is so unreliable? If Hyundai continues to deny the design flaw and the miscommunication, I will pursue legal action for deceiving and this will go public for awareness.

NEVER will buy a Hyundai again and recommend anyone looking at the remote start option to check out other companies or have one installed on your own that does not charge you to use that feature. Feel like I was scammed because the salesperson knew I wanted the remote start option and did not mention the extra cost. Only time she mentioned an extra cost was after I purchased the vehicle and then she made it sound like the only extra cost after three years was the navigation and I could care less about that.

A gas leak is a serious safety concern, and the fact that Hyundai is ignoring my request for help is completely unacceptable. It's extremely disappointing to be treated with such disregard, especially when my safety and well-being are at risk. I trusted Hyundai to resolve this issue, but now, I am left with no confidence in their ability or willingness to provide basic customer service.