Hyundai Reviews

So many defects w our 2020 Palisade SEL. We saved for this vehicle, and it has been a complete piece of junk!!! We've NEVER had even close to number of issues on all our other vehicles COMBINED (Lexus, Toyota, and Honda). We DO NOT RECOMMEND HYUNDAI and WON'T purchase another. Our vehicle has been OUT OF OUR POSSESSION >180 DAYS OF OWNERSHIP! There was a Class Action suit for oil consumption. Palisades owners missed the lawsuit.

I purchased a 2019 certified used Santa Fe. Everything with the dealer and car are great. Dealing with Hyundai not so much. You need to use their app to remote start the car as well as some other features. Problem is I spent $25,000 for a car and can't remote start it because their system isn't working correctly and they gave poor assistance over the phone and it has been a week with no return phone call from them to fix the issue.

2020 Hyundai Kona had an engine fire due to an open recall on October 11 2024. We worked with our insurance company but due to the recall, the insurance company could no longer assist us. We provided all of the necessary documents to Taryn at Hyundai corporate on November 8 2024 and she failed to forward it the team who would be looking at the car.. The case got escalated to Kyra, who now says they got a new system and can't prove we sent the documents until 11/19/24. They have been in contact with us, however they do not provide any assistance at all. We had to return the rental we had through our insurance company on 11/12/24 and we've been without a car to drive since. We've had to miss work due to this whole thing. DO NOT BUY A HYUNDAI!!

I will not recommend Hyundai hybrid cars or the Hyundai dealership at North Freeway and Humble because their service is really poor. The car battery died twice, even though the car was only 17 months old. When the car battery dies, I was not able to unlock the vehicle door with the remote key fob. To unlock the car door, the manual key has to be inserted to unlock the door, but it’s difficult and time-consuming to remove the driver-side door handle cover to access the key and press a 12-watt battery reset button inside the car. This is a Hyundai hybrid vehicle design flaw!!! I had to call the 24/7 Road assistance service to help to unlock the vehicle door and start the battery was really a nuisance and waited for a few hours for help.

Purchased a Santa Fe and had to go up to a more expensive model for the remote start option. Found out after purchasing the vehicle that you have to pay for the remote start option. But, they also do not tell you that you have to pay for the Connect Care Package to get the remote start package. And you have to do this yearly, you cannot buy it for just five months through the winter. Customer service just says, "I understand". Horrible. They make you pay more for the vehicle then expect you to pay to use those options.

I am incredibly frustrated with the complete lack of response from Hyundai National Consumer Affairs, particularly from Valerie, regarding an urgent gas leak issue with my vehicle. I filed a complaint due to the lack of response from Koons Hyundai in Woodbridge, Virginia. Valerie was assigned as our case manager. The only option we were given by Valerie Was to return the vehicle, a second time for them to take a look. I expressed my concern regarding safety and driving a vehicle that smells like gas. I’ve been hoping for a resolution, but after multiple attempts to contact Valerie, I have received nothing but silence.

We bought a 2024 Sante Fe Calligraphy Hybrid. We really wanted to love this car as we were impressed with it during the test drive. We did until we had a flat tire. It was at that point we realized there was no spare tire. The inflation kit that comes with the car is difficult to understand how to use and from what we have heard from other owners, it only is effective if you have a small puncture to the tire. (Ours was bigger and we had to get towed.) From what we understand, more often than not, (no matter what the issue), it results in a new (expensive) tire.

My husband and I have been loyal Hyundai owners since 2007. We've purchased 6 Hyundais over the years. Hyundai just lost us as customers because they refused to accommodate us on a title addendum. We needed to add our college student to the title of one of our vehicles so we could insure him with the vehicle out of State from where we live. Hyundai told us we needed to refinance the car where we would lose the extended warranty or the person on the title had to die! We talked to several financial institutions and they informed us there's is no issue in doing addendums to titles as they are done all the time. We feel Hyundai is doing this just so they can get out of the extended warranty on the car. This is so egregious. They no longer deserve our loyalty. 18 years of loyalty and they treat us this way is intolerable. Loyalty not returned. Bye bye Hyundai!

I bought a 2014 Hyundai Elantra at 64 000KM. Upon driving, I heard a knocking sound in the engine. My mechanic advised me to report the issue to Hyundai for possible motor replacement else it's going to be a bigger issue in the future. I did some findings and noticed that motors of the Elantras had a lawsuit wherein it was agreed that those with knocking sounds be replaced and those still in good condition have an extended warranty. Upon calling hyundai Canada, they informed me that the car I have was not in the category which is not in accordance with my findings. I was informed that no further action could be taken and today I am left with a faulty car as though it's me who damaged the engine. I am really devastated. I have had information in the past that hyundai cars are not a good recommendation and today I don't know if it is an affirmation.

I purchased a 2017 Hyundai Santa Fe from a private party that included a pre-paid Hyundai Protection Plan - Platinum. I have been trying since 9/9/2024 until today 10/28/2024 to get the Platinum Vehicle Protection plan transferred from the previous owner to myself. I have called more than a dozen times, I have emailed over 6 times, and I have sent countless letters. As of this date I have not received any communication from the Hyundai Protection Plan Program Administrator located at two concourse parkway ste 500, Atlanta, GA. 30328. The transfer fee of $75.00 was paid and was cashed by Hyundai more than 1 month ago. As of this date I have received no confirmation or documents of any kind.

This brand is not reliable! I own a 2017 Hyundai Elantra, and in 2022, with only about 50,000 miles on it, the engine started making ticking noises and stalling on the highway. I paid $2,000 to have Lia Hyundai in Enfield, CT, fix the issue. Exactly two years later, the same problems returned—ticking, knocking, and stalling. I had the car towed to a local mechanic, who confirmed that the engine was blown. I contacted Hyundai USA to inquire about any warranty coverage, as the car had only 60,990 miles.

200 minimum characters says it all folks! Consumer Affairs SUCKS! 10/17/2024 No follow ups. No return calls. Finally a month later supervisor, Mark. Hides behind an email instead of calling & actually give ** In between lunch breaks, out for the day, or communicating to his staff that he won't be in for the day. While client waits for a return call for that day! You can't get any Higher up than the Sups. Apparently they run this joint & sign their own checks. I was told to send 5 documents. Done! 11 emails LATER they need my BANK STATEMENT & CC STATEMENT. WTH?! Why didn't they say that 6 weeks ago? Trust me you will never be done submitting enough paperwork. Then your personal digits!

My car has been consuming engine oil since January 2024, or at least that’s when I first noticed it. One day, the oil light briefly came on and then quickly disappeared. The next morning, I decided to check my engine oil, and it was almost empty. I immediately took my wife’s car, bought some oil, and added it to the engine. I then took the car for an oil change and had all potential leaks checked, but nothing was found. After two weeks, I checked the oil level again, and it was back at the minimum. I added more oil, and since then, I’ve noticed that I need to add oil every 10 days or two weeks. Due to international travel between July and September, I didn’t drive my car much, but recently, I took it to the dealer to figure out the issue. They informed me that I needed to do an oil change for an oil consumption test. Even though I didn’t need an oil change at the time, I agreed. They told me to return after 1,000 miles.

I purchased a new Palisade calligraphy at McGee Hyundai in Barre VT. In May of 2023, the new Palisades had just arrived. While other dealers were asking between 2k to 5k over the sticker price (because of Covid and the shortage of new cars) McGee honored my military veteran discount and sold me the SUV for several thousand below the sticker. While I placed the order online with them, I was treated very courteously when I arrived to pick up the SUV, they filled the gas tank, put an inspection sticker on the SUV, and answered the questions I had. Their service department has been excellent, the one time I had to use it. The Palisade has so many features, that it takes time to learn how to use them all. I like the digital mirror and the rear hatch capabilities. The acceleration is excellent.

Hyundai is a horrible company. Do not buy one unless you only plan to have it a year or so. They do NOT honor recalls or their warranty and your engine is going to fail. Their customer service is horrible too!!! They have to read scripts and try to drag things out so you give up. Save your sanity and money and find a different car.

Hyundai customer service is a joke. Here is a short version of the story: I brought my vehicle into this dealership twice within a matter of 2 weeks for a transmission code and issue I was experiencing. The first time I brought it in, they assured me that nothing was wrong with my vehicle and they sent me on my way without a care in the world. Then, this issue I was having started happening more and more frequently over the next few days until finally, I was unable to drive the vehicle due to the transmission.

Do NOT purchase a Hyundai unless you enjoy having engine issues that they won't even try to fix even though they know it's due to their poor engine design and/or parts. Please research Hyundai engine issues and you'll realize just how bad all their cars are and how unsafe they are to drive and be on the roads.

Hyundai’s engines, the worse thing ever made. We are a dealership, in less than one year, we have to change engines to many vehicles before the 30 days of been sold. Vehicles with less than 80,000 miles. The worse engine ever made.

I had the Best experience yesterday when I went to the Hyundai showroom in EHT. My salesperson was amazing. He was so patient and he knew his stuff. Took me out in 3 different models because I wasn’t sure and when I decided on the car I wanted they had to get it from another dealership so I spent the entire morning and afternoon with Jimmy D. When my car arrived he went over everything in and on my car. I left there feeling So Happy I got the car I wanted with all the knowledge about the car from Jimmy D. So if you are interested in purchasing or leasing a car make sure you ask for Jimmy D. You won’t be disappointed.

If I could give Hyundai a negative score I 100% would. I would strongly advise not a single person to ever work with a Hyundai dealership. Especially a family or struggling family, the worst car with the worst experience attached. My boyfriend and I bought a 2015 Hyundai Sante Fe Sport with 80k miles Jan of 2024. This year. We were originally so excited. May 2024 5 months later not even 6000 miles driven on it, our engine locked up with no warning light or anything, in the middle of the highway. We got it towed to a Hyundai dealership. Our engine had 2 warranties from purchasing on it so we were pretty hopeful. We got it towed to Hyundai Memorial Weekend. We were told someone could take a look at it the following Thursday.

I bought a 2019 Hyundai Tucson in 2020. Never owned a Hyundai but the warranty was "the best in the business". I loved it, the way it drove, the features, the way it looked inside and out. One problem though, the car has gone through 5 catalytic converters in the last 2 years. It has been at a Hyundai service department 6 out of the last 8 months. The catalytic converter has been replaced 4 times. The timing chain and the cylinder heads have been replaced by my extended warranty (Not Hyundai). They don't know what is causing the catalytic converter to go out so I have 3 options: 1st option is to replace the engine for around 12k. 2nd option is to pay 4k up front for a complete teardown of the engine to find the root cause, then hope my extended warranty (Not Hyundai) will pay to repair it. My extended warranty doesn't cover the catalytic converter so Minimum of 7K.

I purchased a brand new 2021 Sonata. The car has been in possession of the dealership since May of 2024 due to an engine defect that needs to be replaced under full warranty. As of today 9/19 I still have no estimate of when the new engine will be installed, and my car will be returned. Hyundai has already sent 4 defective engines that had to be returned. My case Manager has been of no help.

I purchased a Turbo Veloster second-hand with approximately 30K mi. After a couple years at or around 65K mi., two connecting rods came out of the side of the engine while I was driving maybe 25 mph. At first, the dealer said it was my fault and they wouldn't cover it. Hyundai factory call center did eventually approve to replace the lower half of the motor because there was a run of those motors at that timing (and for 3 more years) that were failing due to casting sand not being correctly cleaned out at the factory. It was in the shop for slightly over 4 months. After repaired it never ran well again. 3 more trips to service and they always said it was fine. It was JUNK. DO NOT BUY HYUNDAI CARS!!!

"I purchased a brand-new Hyundai from Tamiron with a warranty, but my experience has been nothing short of frustrating. My car broke down 50 days ago and has yet to be repaired. Every week, I am told that it will be fixed the following week, but nothing has changed. This car is my livelihood, and for nearly two months, I have been without any source of income. Despite this, I am still paying for insurance and loan installments. This is unacceptable, and I am now considering taking legal action + lawyer."

I bought a '23 Hyundai Tucson a year ago and the seat is coming apart already. It needs a new lower seat cushion cover for the driver's seat. I took my vehicle in to Joe Cooper Hyundai and they lied to me and told me that they took pics and sent them to Hyundai and the damage was normal wear and tear...Oa 1 year old vehicle. I filed a dispute and found that they never took pics and never contacted Hyundai. Hyundai warranty department had me take it to Bob Howard Hyundai who took pics and sent them in.

I purchased a 2018 Elantra brand new and have kept it in immaculate condition. 3 weeks ago the paint started bubbling and peeling and now all of the paint on my truck is gone. Come to find out it is a known defect but they only extended the warranty for 5 years. Hyundai refuses to stand behind their product and I will never purchase another vehicle from them again. Toyota here I come!

We have a Santa Fe Sport and it uses a quart of oil every 1000 miles, our Hyundai Sonata did the same thing so apparently Hyundai don't know how to make cars. They don't return your calls and paramount of hickory are not worth a crap especially Jackie. I will be going to Toyota.

We bought a 2022 Ionic Hybrid new two years ago and have loved the car. Then, we had a few things go wrong. The radio wouldn’t play so we would turn the car off and sit five minutes-then the radio would work. Our latest is at 55,000 miles, a light keeps coming on saying “check smart cruise control system” along with an annoying ongoing beep. So…we pull over, turn the car off and it will be gone when we start the car back up.

Extremely Bad customer service and vehicles. A TC recall that can cause an engine to blow up and they will not warranty it. On a 10 year old car. You expect a car to last longer than that 150km only and the engine blows up. I lost all my Throttle control and by the time I got pulled over I needed a long block. Towed it to the dealer and they said it's Recalled. But because the cars too old (2014 model) they won't cover it and it will cost $5500... Do not buy Hyundai, go Toyota cheaper in the long run.

Date of purchase: 20 December 2021. Dealership: Westside Hyundai, Jax fl. Price: financed 41,000, down payment: 2,000. Maintenance: 2 February 2023 took car in for recall and since I was there I have them do routine maintenance ie oil change etc. This is what was done for recall: ICU UPDATE (VINSTARTS/W 5NP). 19 June 2023 took car in for a recall. This is what they did. DCT TCU UPDATE (5NP, 5NM, 5NT) (22-01-093H). 15 March 2024, a Friday. AC went off while out with my family, stopped by dealership, they would not fit me in or look at it until Monday. 18 March 2024, Monday.