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Hyundai is a South Korean car manufacturer. They make traditional and electric cars, SUVs and crossovers. Read reviews for their models:
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Reviewed Dec. 2, 2024
So many defects w our 2020 Palisade SEL. We saved for this vehicle, and it has been a complete piece of junk!!! We've NEVER had even close to number of issues on all our other vehicles COMBINED (Lexus, Toyota, and Honda). We DO NOT RECOMMEND HYUNDAI and WON'T purchase another. Our vehicle has been OUT OF OUR POSSESSION >180 DAYS OF OWNERSHIP! There was a Class Action suit for oil consumption. Palisades owners missed the lawsuit.
A second covering newer vehicles was stopped (not sure why). Hyundai corporate claims burning 1 quart oil per 1000 miles is "normal" for their GDI engines. Only cars burning more will even be evaluated for engine issues. If yours is one of these lemons, be prepared for engine to go bone-dry (ours burned 4.5 quarts when this defect surfaced). You won't have a heads-up because low oil light doesn't kick on until barely any oil pressure remains (approx. 15%). By then, engine will have damage & car will stall in the road (personal experience).
You'll return every 1000 miles (for 3000 miles) for 'oil consumption test' (ours failed the last 2 of 3 installments burning 1.3 & 1.75 quarts each). We returned again for combustion chamber cleaning, another failed reading 1000 miles later with 1.5 quarts consumed. Again, more days with a loaner & more trips to dealership. Corporate will next ask to scope the engine & document. If you don't have a dealership in your court, good luck! We were fortunate to be working with Hyundai Temecula and they have really worked hard to help us.
There is a replacement engine shortage due to widespread engine failures. Our car has been at dealership this time since July 8, 2024 (148 days). Filing a complaint with corporate results in frustrating run-around, a call every 3-5 days to say they will "call on "X" date with an update". This process will literally go on for 4 weeks. Here's a list of SOME of our vehicle's issues:
*Rear passenger seat track defect- safety issue surfaced @ 3500 miles, Carlsbad dealership had 3 service visits to fix but failed to remove seat to properly examine track system (implied passengers were pushing the button causing seat to unlatch (how? happened when even passengers weren't in car). Reported at our first 7500 mile oil change and on return visits (seat squeaked & unlocked / traveled between leg lock positions (both with and without a passenger in seat). Seat could travel forward during an accident, injuring passenger. Took a couple more appointments with Temecula Hyundai but they diagnosed track defect.
*AC system turns after 10 min driving and pumps cold air when AC is "off" (ongoing since purchase). Reported at 14991 miles. I explained our Lexus had auto climate control and never turned on when set to off. Quickly informed "this is a Hyundai, not a Lexus", implying same level of quality shouldn't be expected. Upon pickup, issue was not evaluated due to "Hyundai Website being down"- Carlsbad dealership again.
*AC system leaked and required recharging off passenger side
*Check engine light at 12,595 (loss of power, appeared fuel not getting to engine, extremely rough idling, noisy, couldn't drive, resolved after restarting engine), - Carlsbad dealership had vehicle 3 days then said there was "no error code". I showed proof with a video & requested to speak directly with service tech. Once again, another convenient "corporate computer outage" so they were not able to run a diagnostic entire time there??? He also said the second tech to look at our vehicle 'reset the error code'. So they were deceptive and had us pick up the vehicle WITHOUT proper diagnosis! This was the precursor to major oil consumption issues, stress, and loss of our time. Carlsbad dealership failed to properly diagnose the rear seat track safety defect, the AC system, and now a major engine issue.
*Radiator hose leak at 14,991 miles
*Wiper arm recall
*Weatherstrip leak fixed with recall
*Deep leg cuts (both husband/wife) from sharp doorframe address later with 'garnish recall'... (wish we documented these!)
*Car wobbling and unsafe...rear shocks replaced but issue not solved at 59,224 so drive rear insulators replace too (TSB 22-SS-00H)
*Front inner axle boot leak @ 68,375 miles
*As of 12/03/24 waiting for engine replacement & once again, diagnosis of more noises coming from rear suspension.
... Car has been sitting almost 5 months without being driven- can't imagine other issues that will surface due to this. We know our newer Michelin tires will be warped too. Extremely frustrated and disappointed in Hyundai. This car qualifies as a lemon (>30 days in service). We tried to let Hyundai do right by us, but at this point, our vehicle should be replaced. We out countless hours in trips to the dealerships and stress. Time for lemon law lawyer.
Reviewed Dec. 2, 2024
I purchased a 2019 certified used Santa Fe. Everything with the dealer and car are great. Dealing with Hyundai not so much. You need to use their app to remote start the car as well as some other features. Problem is I spent $25,000 for a car and can't remote start it because their system isn't working correctly and they gave poor assistance over the phone and it has been a week with no return phone call from them to fix the issue.
Reviewed Nov. 27, 2024
2020 Hyundai Kona had an engine fire due to an open recall on October 11 2024. We worked with our insurance company but due to the recall, the insurance company could no longer assist us. We provided all of the necessary documents to Taryn at Hyundai corporate on November 8 2024 and she failed to forward it the team who would be looking at the car.. The case got escalated to Kyra, who now says they got a new system and can't prove we sent the documents until 11/19/24. They have been in contact with us, however they do not provide any assistance at all. We had to return the rental we had through our insurance company on 11/12/24 and we've been without a car to drive since. We've had to miss work due to this whole thing. DO NOT BUY A HYUNDAI!!
Reviewed Nov. 21, 2024
I will not recommend Hyundai hybrid cars or the Hyundai dealership at North Freeway and Humble because their service is really poor. The car battery died twice, even though the car was only 17 months old. When the car battery dies, I was not able to unlock the vehicle door with the remote key fob. To unlock the car door, the manual key has to be inserted to unlock the door, but it’s difficult and time-consuming to remove the driver-side door handle cover to access the key and press a 12-watt battery reset button inside the car. This is a Hyundai hybrid vehicle design flaw!!! I had to call the 24/7 Road assistance service to help to unlock the vehicle door and start the battery was really a nuisance and waited for a few hours for help.
The service manager admitted that it was a design flaw but was unable to resolve the issue. Here's the problem: The sales guy at the Hyundai never informed us about the design flaw or the manufacturing issues with the hybrid vehicle model. So now, for the first time, I am hearing from the service manager that the vehicle needs to be driven for at least 30 minutes and more than 2,500 miles per year. This is a crucial information which was not revealed by the sales team. If I had known, I would not have purchased a Hyundai vehicle!
Furthermore, when I explained that the battery had died to the Service Manager and I needed to get to a doctor's appointment and what if it was an emergency and expressed concern about the poorly designed battery. The service manager, Brandon **, responded insensitively and rudely, telling me to call 911 if it was an emergency and the car wouldn't start. How awful the people who work for the Hyundai dealership! Why would I want to own a vehicle that is so unreliable? If Hyundai continues to deny the design flaw and the miscommunication, I will pursue legal action for deceiving and this will go public for awareness.
Reviewed Nov. 18, 2024
Purchased a Santa Fe and had to go up to a more expensive model for the remote start option. Found out after purchasing the vehicle that you have to pay for the remote start option. But, they also do not tell you that you have to pay for the Connect Care Package to get the remote start package. And you have to do this yearly, you cannot buy it for just five months through the winter. Customer service just says, "I understand". Horrible. They make you pay more for the vehicle then expect you to pay to use those options.
NEVER will buy a Hyundai again and recommend anyone looking at the remote start option to check out other companies or have one installed on your own that does not charge you to use that feature. Feel like I was scammed because the salesperson knew I wanted the remote start option and did not mention the extra cost. Only time she mentioned an extra cost was after I purchased the vehicle and then she made it sound like the only extra cost after three years was the navigation and I could care less about that.
Reviewed Nov. 17, 2024
I am incredibly frustrated with the complete lack of response from Hyundai National Consumer Affairs, particularly from Valerie, regarding an urgent gas leak issue with my vehicle. I filed a complaint due to the lack of response from Koons Hyundai in Woodbridge, Virginia. Valerie was assigned as our case manager. The only option we were given by Valerie Was to return the vehicle, a second time for them to take a look. I expressed my concern regarding safety and driving a vehicle that smells like gas. I’ve been hoping for a resolution, but after multiple attempts to contact Valerie, I have received nothing but silence.
A gas leak is a serious safety concern, and the fact that Hyundai is ignoring my request for help is completely unacceptable. It's extremely disappointing to be treated with such disregard, especially when my safety and well-being are at risk. I trusted Hyundai to resolve this issue, but now, I am left with no confidence in their ability or willingness to provide basic customer service.
Reviewed Nov. 11, 2024
We bought a 2024 Sante Fe Calligraphy Hybrid. We really wanted to love this car as we were impressed with it during the test drive. We did until we had a flat tire. It was at that point we realized there was no spare tire. The inflation kit that comes with the car is difficult to understand how to use and from what we have heard from other owners, it only is effective if you have a small puncture to the tire. (Ours was bigger and we had to get towed.) From what we understand, more often than not, (no matter what the issue), it results in a new (expensive) tire.
We asked the dealership to show us how the inflation kit works for the future. They said they didn't know how; said we should take our dissatisfaction with that answer to Customer Support. Customer Support pointed back to the dealership, and then finally, said we should call the manufacturer of the kit. As far as they were concerned, the issue was closed. The inflation kit was chosen by Hyundai and has the Hyundai logo on it. The company should understand how to use their sponsored product. When we tried to escalate for help, we were told there was no other help. I find this finger-pointing, lackadaisical, unwillingness to assist unconscionable. As a first-time Hyundai owner, I will definitely never be a loyal customer until they make this right.
Reviewed Nov. 8, 2024
My husband and I have been loyal Hyundai owners since 2007. We've purchased 6 Hyundais over the years. Hyundai just lost us as customers because they refused to accommodate us on a title addendum. We needed to add our college student to the title of one of our vehicles so we could insure him with the vehicle out of State from where we live. Hyundai told us we needed to refinance the car where we would lose the extended warranty or the person on the title had to die! We talked to several financial institutions and they informed us there's is no issue in doing addendums to titles as they are done all the time. We feel Hyundai is doing this just so they can get out of the extended warranty on the car. This is so egregious. They no longer deserve our loyalty. 18 years of loyalty and they treat us this way is intolerable. Loyalty not returned. Bye bye Hyundai!
Reviewed Nov. 7, 2024
I bought a 2014 Hyundai Elantra at 64 000KM. Upon driving, I heard a knocking sound in the engine. My mechanic advised me to report the issue to Hyundai for possible motor replacement else it's going to be a bigger issue in the future. I did some findings and noticed that motors of the Elantras had a lawsuit wherein it was agreed that those with knocking sounds be replaced and those still in good condition have an extended warranty. Upon calling hyundai Canada, they informed me that the car I have was not in the category which is not in accordance with my findings. I was informed that no further action could be taken and today I am left with a faulty car as though it's me who damaged the engine. I am really devastated. I have had information in the past that hyundai cars are not a good recommendation and today I don't know if it is an affirmation.
Reviewed Oct. 28, 2024
I purchased a 2017 Hyundai Santa Fe from a private party that included a pre-paid Hyundai Protection Plan - Platinum. I have been trying since 9/9/2024 until today 10/28/2024 to get the Platinum Vehicle Protection plan transferred from the previous owner to myself. I have called more than a dozen times, I have emailed over 6 times, and I have sent countless letters. As of this date I have not received any communication from the Hyundai Protection Plan Program Administrator located at two concourse parkway ste 500, Atlanta, GA. 30328. The transfer fee of $75.00 was paid and was cashed by Hyundai more than 1 month ago. As of this date I have received no confirmation or documents of any kind.
Reviewed Oct. 22, 2024
This brand is not reliable! I own a 2017 Hyundai Elantra, and in 2022, with only about 50,000 miles on it, the engine started making ticking noises and stalling on the highway. I paid $2,000 to have Lia Hyundai in Enfield, CT, fix the issue. Exactly two years later, the same problems returned—ticking, knocking, and stalling. I had the car towed to a local mechanic, who confirmed that the engine was blown. I contacted Hyundai USA to inquire about any warranty coverage, as the car had only 60,990 miles.
Hyundai USA said they wanted to assist and asked me to bring the car to an authorized dealership for inspection. I had it towed to Lia Hyundai, where they confirmed the engine was blown, but informed me it was not covered by any warranty. The cost to replace the engine was quoted at $8,500. I was also charged $179.24 for the diagnosis and was not allowed to retrieve my car until I paid the fee. I am left wondering why Hyundai USA initially said they would assist me in determining if my engine was covered under warranty, only to then deny any coverage and create another bill for me.
Reviewed Oct. 17, 2024
200 minimum characters says it all folks! Consumer Affairs SUCKS! 10/17/2024 No follow ups. No return calls. Finally a month later supervisor, Mark. Hides behind an email instead of calling & actually give ** In between lunch breaks, out for the day, or communicating to his staff that he won't be in for the day. While client waits for a return call for that day! You can't get any Higher up than the Sups. Apparently they run this joint & sign their own checks. I was told to send 5 documents. Done! 11 emails LATER they need my BANK STATEMENT & CC STATEMENT. WTH?! Why didn't they say that 6 weeks ago? Trust me you will never be done submitting enough paperwork. Then your personal digits!
A TOTAL RUN AROUND & here's the thing. You won't know until you enquire about your refund! If I had knew this RUN AROUND was the case. I'd never purchased a vehicle from this incompetent SCAMMING CO. Make it all foo foo & glitter when you're buying their vehicles. Then BAM loop holes for reimbursement. PAYING at their cashier counter, is NOT ENOUGH PROOF! YOUR MONEY SETS in their bank account, they collect interest hoping you give up & forget about it!!! You pay for service (if you want to drive out with your vehicle) then these QUACKS want PROOF that it was REALLY YOU who paid! Idk... Was it really HYUNDAI who took my money? Or Toyota, Honda, Chrysler? Curious how many of you this happened to? Maybe enough for a Class Action Suit! Like I'm working with FEMA.
Reviewed Oct. 16, 2024
My car has been consuming engine oil since January 2024, or at least that’s when I first noticed it. One day, the oil light briefly came on and then quickly disappeared. The next morning, I decided to check my engine oil, and it was almost empty. I immediately took my wife’s car, bought some oil, and added it to the engine. I then took the car for an oil change and had all potential leaks checked, but nothing was found. After two weeks, I checked the oil level again, and it was back at the minimum. I added more oil, and since then, I’ve noticed that I need to add oil every 10 days or two weeks. Due to international travel between July and September, I didn’t drive my car much, but recently, I took it to the dealer to figure out the issue. They informed me that I needed to do an oil change for an oil consumption test. Even though I didn’t need an oil change at the time, I agreed. They told me to return after 1,000 miles.
After driving approximately 600-650 miles, I went to schedule an appointment through the dealer’s website. The nearest available date was October 7th, and this was on September 28th. By the time I came in for the appointment, my mileage had reached 1,700 miles. The dealership then informed me that because I exceeded 1,000 miles, I would need to do another oil change and pay for it before they could proceed with the test. They said I would need to drive another 1,000 miles and then return. I explained that my car has been consuming oil for over 10 months, and I’ve already spent several hundred dollars just adding oil. I questioned why I would need another oil change at this point, given the long-standing issue. Despite this, the dealership told me that these are the rules, and they couldn’t assist me further.
I expected better from Hyundai, especially with a 100,000-mile warranty. Considering the safety risk I face driving a car with this issue, I thought they would offer more support. Instead, I feel like I’m being pushed aside with no meaningful assistance. I will be pursuing this matter further to ensure it is addressed properly, and with this kind of service, I doubt our family will be purchasing another Hyundai.
Reviewed Oct. 10, 2024
I purchased a new Palisade calligraphy at McGee Hyundai in Barre VT. In May of 2023, the new Palisades had just arrived. While other dealers were asking between 2k to 5k over the sticker price (because of Covid and the shortage of new cars) McGee honored my military veteran discount and sold me the SUV for several thousand below the sticker. While I placed the order online with them, I was treated very courteously when I arrived to pick up the SUV, they filled the gas tank, put an inspection sticker on the SUV, and answered the questions I had. Their service department has been excellent, the one time I had to use it. The Palisade has so many features, that it takes time to learn how to use them all. I like the digital mirror and the rear hatch capabilities. The acceleration is excellent.
Reviewed Oct. 8, 2024
Hyundai is a horrible company. Do not buy one unless you only plan to have it a year or so. They do NOT honor recalls or their warranty and your engine is going to fail. Their customer service is horrible too!!! They have to read scripts and try to drag things out so you give up. Save your sanity and money and find a different car.
My car was part of recall 203- bad oil rings and when the oil rings failed at 80k miles they refused to replace my engine despite the car having oil changes and work done before the manufacturer's recommendations. They claim that the oil rings lasted too long and if I hadn't have brought my car in to have the recall checked when I received the notification then they could have done something maybe.
Reviewed Oct. 4, 2024
Hyundai customer service is a joke. Here is a short version of the story: I brought my vehicle into this dealership twice within a matter of 2 weeks for a transmission code and issue I was experiencing. The first time I brought it in, they assured me that nothing was wrong with my vehicle and they sent me on my way without a care in the world. Then, this issue I was having started happening more and more frequently over the next few days until finally, I was unable to drive the vehicle due to the transmission.
Once I was unable to drive the vehicle, I called for Hyundai Roadside to pick up the car and bring it back to Circle Hyundai. Then, without providing a loaner, they called me 5 or 6 days later and left a message on my phone telling me that they were going to have to replace my transmission. It's been over 2 weeks and they still have no idea of when the backordered part for my vehicle will even be available.
I am frustrated and disappointed that this issue even occurred to such a new vehicle. Furthermore, I am extremely dissatisfied with the fact that Circle Hyundai belittled my problem the first time I came in and sent me home in my vehicle, which we now understand was completely negligent and very dangerous. That could have caused serious injury to me. Hyundai is awful and I will never ever buy a car from them again.
Reviewed Oct. 4, 2024
Do NOT purchase a Hyundai unless you enjoy having engine issues that they won't even try to fix even though they know it's due to their poor engine design and/or parts. Please research Hyundai engine issues and you'll realize just how bad all their cars are and how unsafe they are to drive and be on the roads.
Reviewed Sept. 30, 2024
Hyundai’s engines, the worse thing ever made. We are a dealership, in less than one year, we have to change engines to many vehicles before the 30 days of been sold. Vehicles with less than 80,000 miles. The worse engine ever made.

Reviewed Sept. 28, 2024
I had the Best experience yesterday when I went to the Hyundai showroom in EHT. My salesperson was amazing. He was so patient and he knew his stuff. Took me out in 3 different models because I wasn’t sure and when I decided on the car I wanted they had to get it from another dealership so I spent the entire morning and afternoon with Jimmy D. When my car arrived he went over everything in and on my car. I left there feeling So Happy I got the car I wanted with all the knowledge about the car from Jimmy D. So if you are interested in purchasing or leasing a car make sure you ask for Jimmy D. You won’t be disappointed.
Reviewed Sept. 21, 2024
If I could give Hyundai a negative score I 100% would. I would strongly advise not a single person to ever work with a Hyundai dealership. Especially a family or struggling family, the worst car with the worst experience attached. My boyfriend and I bought a 2015 Hyundai Sante Fe Sport with 80k miles Jan of 2024. This year. We were originally so excited. May 2024 5 months later not even 6000 miles driven on it, our engine locked up with no warning light or anything, in the middle of the highway. We got it towed to a Hyundai dealership. Our engine had 2 warranties from purchasing on it so we were pretty hopeful. We got it towed to Hyundai Memorial Weekend. We were told someone could take a look at it the following Thursday.
We got a call the car was received and they were getting ready to take a look at it. A week goes by never received an update called, which it’s EXTREMELY HARD to get ahold of anyone. Finally got someone on the phone that assured the car was being worked on and we should hear from someone with updates next week. Next week rolls around. No call. Tried to reach out towards the end of the week. Spoke to someone that they were working and waiting on Hyundai corporate about warranty coverage on our vehicle. My response was “wonderful, I just want to make sure our car is being worked out” because now we are a one vehicle family which makes it a little difficult.
The next week I get a call to “our service advisor, LeAnn” who we have never spoke to up to this point. She calls to apologize for the delay on our car with all their turnover in their company our car as not been inspected. Which to my confusion I’ve been in contact with them each week assuring our cars maintenance update. I asked her to please check her facts. Turns out our car was there for 3 week and never had been touched. We were lied to. To our frustration they finally were able to give us a loaner which gave themselves permission to put us more on the back burner. The warranty company denied our warranty due to lack of maintenance from before we owned the vehicle which was in the CARFAX.
I was hoping they would be more understanding with new car owners of their vehicle that we just bought at this point 6 months prior. We were told there was nothing they could do and it “wasn’t their problem”. I had to remind them to check our second warranty that Nikki so graciously put in and helped get us approved for. But it was still a nightmare of a process. They had our car for 4 months. It is now September. They Changed the engine (to a old recalled engine) replaced the starter and the oil.
We received our car back and IT STILL WOULD NOT START CORRECTLY. And no manager, no worker beside Tony, who he has been incredible through this whole process but he is only in the service department. As an advisor there is only so much he can do. They have had our car 4 months and it still will take 5 mins to start and lights keep coming on. This is the worst car company, the worst dealership, besides Tony there is nothing good to say about this company. Please save your time and your money.
Reviewed Sept. 19, 2024
I bought a 2019 Hyundai Tucson in 2020. Never owned a Hyundai but the warranty was "the best in the business". I loved it, the way it drove, the features, the way it looked inside and out. One problem though, the car has gone through 5 catalytic converters in the last 2 years. It has been at a Hyundai service department 6 out of the last 8 months. The catalytic converter has been replaced 4 times. The timing chain and the cylinder heads have been replaced by my extended warranty (Not Hyundai). They don't know what is causing the catalytic converter to go out so I have 3 options: 1st option is to replace the engine for around 12k. 2nd option is to pay 4k up front for a complete teardown of the engine to find the root cause, then hope my extended warranty (Not Hyundai) will pay to repair it. My extended warranty doesn't cover the catalytic converter so Minimum of 7K.
The third option was to go pick up the car, engine light on and needed a new catalytic converter. I chose the 3rd option since I don't have 7-12k to pay. I begged, pleaded and threatened Hyundai to help with the repairs and they responded by saying "We decline to offer any financial assistance". I don't have a clue what to do now. I can't sell it or trade it in and I can't drive it. I have a loan on it so I am screwed. My advice is not to buy a Hyundai/Kia product so you don't end up in a situation like I am in. Their "best in the business" 10yr/100k warranty was useless. My car is the exact definition of a "Lemon", 100% an engine defect. I know that sounds harsh but this has been the most stressful, upsetting and frustrating thing I have ever been through. I still love the car but I just wish I could drive it.
Reviewed Sept. 19, 2024
I purchased a brand new 2021 Sonata. The car has been in possession of the dealership since May of 2024 due to an engine defect that needs to be replaced under full warranty. As of today 9/19 I still have no estimate of when the new engine will be installed, and my car will be returned. Hyundai has already sent 4 defective engines that had to be returned. My case Manager has been of no help.
Reviewed Sept. 19, 2024
I purchased a Turbo Veloster second-hand with approximately 30K mi. After a couple years at or around 65K mi., two connecting rods came out of the side of the engine while I was driving maybe 25 mph. At first, the dealer said it was my fault and they wouldn't cover it. Hyundai factory call center did eventually approve to replace the lower half of the motor because there was a run of those motors at that timing (and for 3 more years) that were failing due to casting sand not being correctly cleaned out at the factory. It was in the shop for slightly over 4 months. After repaired it never ran well again. 3 more trips to service and they always said it was fine. It was JUNK. DO NOT BUY HYUNDAI CARS!!!
Reviewed Sept. 9, 2024
"I purchased a brand-new Hyundai from Tamiron with a warranty, but my experience has been nothing short of frustrating. My car broke down 50 days ago and has yet to be repaired. Every week, I am told that it will be fixed the following week, but nothing has changed. This car is my livelihood, and for nearly two months, I have been without any source of income. Despite this, I am still paying for insurance and loan installments. This is unacceptable, and I am now considering taking legal action + lawyer."
Reviewed Sept. 6, 2024
I bought a '23 Hyundai Tucson a year ago and the seat is coming apart already. It needs a new lower seat cushion cover for the driver's seat. I took my vehicle in to Joe Cooper Hyundai and they lied to me and told me that they took pics and sent them to Hyundai and the damage was normal wear and tear...Oa 1 year old vehicle. I filed a dispute and found that they never took pics and never contacted Hyundai. Hyundai warranty department had me take it to Bob Howard Hyundai who took pics and sent them in.
The 2nd dealer agreed that this shouldn't be happening at 1 year and was not normal wear. The Hyundai warranty dispute department called me and told me that the dealer told them it was normal wear and tear (which they already told me that it wasn't) and they denied my claim. I have lost all confidence in Hyundai as they do not stand behind their warranty and can't seem to get their facts straight. Dishonesty and deceptive business practices have no place in this world and I will not be recommending Hyundai to anyone anymore because of this. Buyer beware if you have a warranty issue!
Reviewed Sept. 4, 2024
I purchased a 2018 Elantra brand new and have kept it in immaculate condition. 3 weeks ago the paint started bubbling and peeling and now all of the paint on my truck is gone. Come to find out it is a known defect but they only extended the warranty for 5 years. Hyundai refuses to stand behind their product and I will never purchase another vehicle from them again. Toyota here I come!
Reviewed Aug. 28, 2024
We have a Santa Fe Sport and it uses a quart of oil every 1000 miles, our Hyundai Sonata did the same thing so apparently Hyundai don't know how to make cars. They don't return your calls and paramount of hickory are not worth a crap especially Jackie. I will be going to Toyota.
Reviewed Aug. 27, 2024
We bought a 2022 Ionic Hybrid new two years ago and have loved the car. Then, we had a few things go wrong. The radio wouldn’t play so we would turn the car off and sit five minutes-then the radio would work. Our latest is at 55,000 miles, a light keeps coming on saying “check smart cruise control system” along with an annoying ongoing beep. So…we pull over, turn the car off and it will be gone when we start the car back up.
To make a long story short, the dealer said three months to get it in. So, we called other dealers and left messages with no returned calls. This is in Arizona. Finally, we called Hyundai customer service. They were able to make us an appointment in two months but could not guarantee the warranty if we had gone over 60,000 miles by then. So we are taking pictures documenting the warning light with the mileage and pulling over wherever we are and turning the car off and on to get rid of the annoying beep. We should have known better and stuck with Toyota..
Reviewed Aug. 23, 2024
Extremely Bad customer service and vehicles. A TC recall that can cause an engine to blow up and they will not warranty it. On a 10 year old car. You expect a car to last longer than that 150km only and the engine blows up. I lost all my Throttle control and by the time I got pulled over I needed a long block. Towed it to the dealer and they said it's Recalled. But because the cars too old (2014 model) they won't cover it and it will cost $5500... Do not buy Hyundai, go Toyota cheaper in the long run.
Reviewed Aug. 22, 2024
Date of purchase: 20 December 2021. Dealership: Westside Hyundai, Jax fl. Price: financed 41,000, down payment: 2,000. Maintenance: 2 February 2023 took car in for recall and since I was there I have them do routine maintenance ie oil change etc. This is what was done for recall: ICU UPDATE (VINSTARTS/W 5NP). 19 June 2023 took car in for a recall. This is what they did. DCT TCU UPDATE (5NP, 5NM, 5NT) (22-01-093H). 15 March 2024, a Friday. AC went off while out with my family, stopped by dealership, they would not fit me in or look at it until Monday. 18 March 2024, Monday.
I remote started the car, once I got in the ac was working. Took it to dealership. I was there for 3 or 4 hrs. They stated there was no issues with any system and the problem could not be duplicate. 22 April 2024 AC went out again while my wife was out running errands. Made an appointment for the next day due to me leaving for a det "military exercise" out of state on 24 April 2024. 23 April 2024 took car to dealership. I was there for 5 hours, finally the technician said it was the fuse box and wire harness. The parts would take two weeks to get.
Fast forward to the end of May. I returned home, reached out to dealership. They said the parts keeps getting pushed back. The dealership wanted me to contact Hyundai motor corp of America to put in a ticket to expedite the part. I spoke with DESTINY and the first thing she asked me, was did I have legal representation, I said no. She stated that won't be required. After creating the ticket I called a few times for an update but they kept giving me the runaround and would not return my calls. Once I finally reached someone a week and a half after creating a trouble ticket, the only thing they could do was expedite the part to which they have not. The car is still at hanford hyundai CA with no ETA on part. I am still paying monthly car payment of $615 and insurance of $120 per month for a vehicle I can't drive due to safety concerns with extreme heat in California.
Hyundai Company Information
- Company Name:
- Hyundai
- Website:
- www.hyundaiusa.com
