Hyundai Reviews

We bought a 2022 Ionic Hybrid new two years ago and have loved the car. Then, we had a few things go wrong. The radio wouldn’t play so we would turn the car off and sit five minutes-then the radio would work. Our latest is at 55,000 miles, a light keeps coming on saying “check smart cruise control system” along with an annoying ongoing beep. So…we pull over, turn the car off and it will be gone when we start the car back up.

Extremely Bad customer service and vehicles. A TC recall that can cause an engine to blow up and they will not warranty it. On a 10 year old car. You expect a car to last longer than that 150km only and the engine blows up. I lost all my Throttle control and by the time I got pulled over I needed a long block. Towed it to the dealer and they said it's Recalled. But because the cars too old (2014 model) they won't cover it and it will cost $5500... Do not buy Hyundai, go Toyota cheaper in the long run.

Date of purchase: 20 December 2021. Dealership: Westside Hyundai, Jax fl. Price: financed 41,000, down payment: 2,000. Maintenance: 2 February 2023 took car in for recall and since I was there I have them do routine maintenance ie oil change etc. This is what was done for recall: ICU UPDATE (VINSTARTS/W 5NP). 19 June 2023 took car in for a recall. This is what they did. DCT TCU UPDATE (5NP, 5NM, 5NT) (22-01-093H). 15 March 2024, a Friday. AC went off while out with my family, stopped by dealership, they would not fit me in or look at it until Monday. 18 March 2024, Monday.

I tried to buy a new Kona from El Paso Hyundai. They originally told me two weeks but the wait wait was over a month and they never called to tell me it would be delayed so I bought the model I wanted from Carmax with more warranty for cash as I had a small settlement. Glad I bought from Carmax because trying to get Hyundai to honor the warranty is a joke. You can only go to a dealership, there is only one in the area and here it takes 3 days for them just to diagnose. You have to take it early too like 7am. After that they tell you it may take weeks to fix in most cases.

I am writing to express my extreme disappointment with my recent experience at Attrell Brampton Hyundai. I was very interested in purchasing a Santa Fe Trend Hybrid and visited several Hyundai dealerships to inquire about the vehicle. Unfortunately, my experience at Attrell Brampton Hyundai was completely unacceptable. When I inquired about the Preferred Trend Hybrid model, the dealership proposed a mandatory package of additional items, totaling over $8000. This package included winter wheels, extra warranty, tint, floor mats, and other items. I believe these items should be optional, not mandatory.

I recently had an extremely disappointing experience with Hyundai, particularly the West Houston Service Center. I have a new 2023 Hyundai Santa Fe, Despite being under full warranty, my car was kept at the service center for a staggering 15 days, during which I was not offered a rental car or any alternative transportation. To make matters worse, even though my vehicle was fully covered under warranty, I was still hit with an outrageous $1,020.00 charge. This is completely unacceptable, and it left me questioning the reliability and customer service standards of Hyundai. I strongly advise against purchasing a Hyundai vehicle, especially from the West Houston Service Center. Their lack of professionalism and disregard for customer satisfaction is appalling. This experience has certainly made me regret choosing Hyundai, and I will be taking my business elsewhere in the future. I can provide you evidence if needed.

Noticed that at the first 34,000 miles on my 2021 Kona, the engine was showing a burning oil problem (oil consumption). Went to service, they explained that I needed to return to service every 1,000 for 3 times (3,000 miles) for an accurate diagnosis. Then service manager told me that if not consuming 1 full quart on a 1,000 miles, Hyundai basically said there’s nothing to do with the warranty, that is unacceptable!!!! Any consumer should be facing this!!! Also the manager said that mostly of Hyundais have the same issue and also told me that there’s a lawsuit already in place!!! Again, think twice before making a decision of buying any Hyundai car!!!!

I bought a Hyundai Tucson a few years ago. It is a 2018. I purchased it used, but it had less than 30,000 miles on it. I thought I was getting a good deal. Nope. Terrible vehicle. First, the thermostat had gone bad and apparently the Factory warranty just expired $$$$$. Then, for some reason, water is coming in through the bottom of the vehicle near the front driver and passenger side.

I have enjoyed the car. It is sound and runs well. I have had a horrific experience, however, with the local dealership and also with Hyundai Motor Company of America. My car was vandalized by diesel in the gas tank. Was towed to local dealership, and processed as an insurance claim. Approval was given early for the necessary repairs. Long and short, my car - for a one-day repair - sat at the dealership for more than a month. Moreover, within a few weeks, my car failed as a direct result of the work that had been done. Parts or workmanship were to blame. I had it towed back to the dealership. The dealership diagnosed the problems, ordered parts for the repairs. 4 different times I was told that the parts were backordered and when they came in, they were the wrong parts. My car has been sitting UNrepaired at the dealership for more than a month.

I enjoy how the vehicle drives, with the exception of the auto steering trying to make right turns on its own as it follows road lines. However, the transmission on my 2020 Palisade failed twice between 42k - 48k miles. Both times the service tech failed to provide any information as to what might be the problem and what Hyundai did to fix the vehicle. Also, Hyundai dealer sold me a prepaid maintenance plan that Hyundai can’t find. The salesman warned me not to buy the prepaid maintenance, but my wife had just passed and if something happened to me I wanted the kids to be able to take the car in without any problems. Instead it’s been nothing but problems as I have to prove I have this prepaid maintenance to each service center.

I give Hyundai a -0 rating. I have a 22 Tucson with less than 50k miles. The vehicle has broken down twice in 7 days with a check engine light. First time I took it back to the dealership they said it was a damaged cylinder #4. And it was repaired. Broke down the second time the dealership advised they knew #1, 2, 3 cylinders were going to malfunction as the technician could see the damage. However they only replaced #4 cylinder during the first time. Not to mention, the loaner car that comes with the warranty repairs was not provided either time the car broke down.

I paid off my leased Venue on June 14th and still waiting for my title. They keep telling me it is in the mail since then. They are so cheap they don’t use any secure mail. Stay away from Hyundai. They could have ask me for charges for secure mail.

Purchased a 2024 Hyundai Palisade which is affected by a recall. The solution for the recall is to replace the engine. Car is been at the dealership for a month now with all the parts on backorder. Called Hyundai and opened a case and have received little to no information on getting the car fixed and returned to me. Asked about a possible one-for-one swap as the vehicle only has 11k miles on it.

DO NOT BUY! 1000,00 warranty sounds good. Well it is not. Owner of Genesis G80 Please do your research on Hyundai Motor America or Hyundai alone at Attorney General of your state, Tiktok, Federal Trade Commission, Better Business Bureau and YouTube. Also type in the internet Hyundai Motor America Complaints there are thousands page after page. Then after that do research on Dealer due to the fact they will never call either except if you are buying a car. After that you're toast. Hyundai shut down all service centers in a 50-mile radius so to get service is impossible and if you think you're going to call them (corporate) they don't respond. I have been doing this for 1 year now. Sent certified letter to CEO no response, case managers are useless they just keep pushing you off telling you they will call.

Unfortunately my first car with Hyundai and for sure the last. Never gonna recommend to anyone. Not a reliable car for sure. Their engines are not even last long. 100k kms. Did all the test (oil burning). Spend $700 from my pocket and was in warranty. But refuse to swap the engine.

HYUNDAI PAINT COMES OFF!!! Buyer BE AWARE THEY WILL NOT FIX IT!! This has BEEN AN ISSUE SINCE 2014…AT LEAST. Please do your research and you will see what I am talking about. My car looks like crap. There is a defect in their paint and they know it!

I purchased a 2023 Hyundai Tucson hybrid January of 2023. The vehicle had a few miles on it but the salesman assured it was ok. He said the vehicle had just come in and told me it was a good car. I took my vehicle to have an oil change and was told I had a pinhole in the oil pan and oil was leaking. I contacted Tucson and opened a case.

I came back from vacation to my driver's side seat have two small separations in the upholstery. I am the only driver of this vehicle. Took it to the dealer because I was supposed to have bumper to bumper warranty on anything that goes wrong with this vehicle. Not the case. Instead, they blamed me for the tears. The consumer who spent over 38,000. The dealership stated that the corporate office turned it down. Come to find out that the dealership does all of that. Yes, I started a case, and this is the outcome to that. This is a 2023 Tucson bought brand new, and it only has 6000 miles on it. I find it odd that I never had issues like this with the 2020 Tucson that I had. All I have to say is "buyer beware". I won't be doing business with them, nor will I purchase another vehicle from them. My rating is 0. But of course that is not available.

I bought a 2024 Hyundai, and 5-6 months in the lights in the dashboard went out and every time I drove, the GPS was telling me wrong direction. I had to drop it off at the dealership and they said it needed a cluster. I did not expect this from a brand-new car. It gets worse when the dealership told me they did not have a loaner car. They had to connect me to Hyundai corporate so they could authorize me to get a rental. I had to pay out of the pocket for a rental or a Uber/Lyft. The dealerships and the corporate do not have a partnership with any car dealers, so you are on your own to get your rental. Btw, the corporate is only giving you 60 max on car rental.

Right before 60,000 miles, the engine died. It was on recall, and we had to argue to get it fixed. The dealer had our vehicle for 6 months. The amount allowed to rent a car was pitiful! Both back door handles broke and had to be replaced. Then the air conditioning died. That was $1,800 out of pocket. The rotors for the brakes keep goofing up. Now both door handles/locks on front doors are messed up. Spend the extra money to get another brand of vehicle. We will NOT EVER get another Hyundai.

If only there was a zero star option. Consumer Affairs...more specifically Brittany, our assigned case manager lacks customer relations, follow-through, follow-up, and communications. I asked to speak to her supervisor on the 25th of April 2024 only to be met by her refusal to provide the individual's name. She went further by asking me why. Umm, why? I am the client and there is a huge failure on Brittany's part to perform what she is assigned to. But wait there is more, she has not scheduled the requested transport because there is a request to speak to a supervisor. I am not certain how the two are even related. A transport needs to be done as per the prior conversations about reuniting my daughter with our car. The repair has been done, which was very much a stipulation for the transport. Hyundai I expected better of your brand.

Do not buy this trash. I bought a 2016 Hyundai Tucson and first on 30k mileage. I had to change the dual clutch because it failed. Then on 70k mileage the engine failed for no reason and I had to change the engine. I changed the oil on time and never push pressure on my car but it was a trash. Wasted my time and money.

My daughter has a 2018 Hyundai Elantra that is pearl white. The paint is peeling and flaking. Dealerships do not help. Corporate doesn't help. One tells you to reach out to the other. I'll never buy another one. We even tried trading it in at the Hyundai dealer and they deducted $1000 off the value of the car for the paint.

2017 Tucson rusted apart. Front converter cost $4000 to fix 90,000 miles. Shouldn't rust apart and not getting any support or help from manufacturer has cost me for 2 yrs and can't get a car cause the whole they put me in.

I did some research and drove the car and loved it until the winter. It is good in the snow, but the camera gets obstructed easily and a lot of the features are inoperable. The frustration is that after 2 visits to the dealer and talk with a customer service rep, they can not resolve until it is 35 degrees where the dealer is (2 hours away).

Hyundai is an unethical company. I wanted to buy a new Santa Cruz Limited. I was trading in my car and buying new. The dealership in Fort Pierce, FL told me I had to choose a car that was on this lot in order for them to honor the trade in value of my car. They did not have a Limited, so I had to settle for an XRT which did not have the options I wanted. I asked how long they had this car on the lot and was told it had just come in last week. After signing the papers and driving the car home, I come to find out they had the Limited I wanted at their other dealership in Stuart, FL. They did not disclose that to me! LIES!

They did a horrible job with helping me out! I would not EVER recommend this place to anyone. The sad part is when you're getting screwed over by your own dealership and you go to Corporate to get their help and they are even worse at helping you! It's sad when the dealership is at fault for messing up your vehicle to where you might have to get a new one and they won't take any responsibility and put the blame all on you! Then you try to go to someone higher up for their help since you have proof, and they don't listen to you either! That is what this guy Chris did here at the Hyundai Corporate.

Terrible customer service, terrible communication between dealership and Hyundai Canada, they don’t care about customers. Not only terrible vehicle but terrible warranty and customer care. My vehicle stopped working out of nowhere with 10k kms. They haven’t supported me at all with anything but make me spend money in a lot of things without even trying to solve this problem. NEVER BUY HYUNDAI.

We bought a 2016 Huyndai Elantra and in only 3 years the rear panels paint start peeling. We brought the car to the dealer and they only repainted one of the panel and suggested to file another claim for those that has lesser damage. Come to find out later that they refused anymore repair. Unlike Toyota which stand behind their products and went out of their way and test on any panel that has small chips and repaint them all. This experience leave me bitter taste of my first and also my last Huyndai. Stay away from this brand to avoid future headaches.

(Leased vehicle 2022 Tucson) I am trying to pay a bill to the best of my ability which had added miscellaneous fees that increased the amount. I was willing to pay 650 and the first caller Jaquion ** told me that was not a good enough payment and that they were only willing to accept 700. He then proceeds to ask if I could borrow from someone, very rudely. He then directs my call to where I don’t know, that eventually becomes disconnected. I call back and get someone else who is just as rude willing to accept 670 after explaining to him as well about 650. The Hyundai company needs to properly train their customer service call center staff. It shows that they make their own bargain decisions on the company's behalf, or maybe not.