Hyundai Reviews

Do not buy a Hyundai! I agree with all the other reviews and wish I read them before buying a 2025 Palisades. Since purchasing my engine light has come on 3 times, plus 3 recalls, and the latest is my gas nozzle is rusting and my leather steering wheel is fading. I have had this car in the shop more than all the other cars I owned combined! Hyundai will not cover rust or the steering wheel as it's older than 12 months! But will fix for $2k. Additionally, every time I bring the vehicle in, they want to replace the air filters, brake fluid and rotate tires. I don't think I ever replaced filters or brake fluid before 50,000 miles. When there is a warranty fix, they always start by saying it's not covered and I have to argue to get it covered.

Have been trying to get a sunroof repair ever since October. I have a 2025 Hyundai Tucson Hybrid and one day it just decided to not work. I have brought it in 4 times and the issue has STILL not been found or resolved. Very disappointed in the service I have gotten, and will not be repurchasing a Hyundai ever again!

Be careful shopping here. They are liars and crooks. Bought a new 2025 Palisade in June of 2025. It has stopped while driving it three times now. It’s been in the shop twice for about a month. It is a lemon. They keep saying they cannot get it to duplicate the issue. They act all nice but they do nothing to help. I can track the miles they put on it and it’s mostly been sitting in their lot. We brought it in with a small crack in windshield and then we picked it up and the glass was completely cracked. They would not fix that either. This is all happening while my son is going through chemo. So driving a car that’s dangerous an hour each way. They don’t care! Corporate Hyundai also didn’t care. Had to hire a lawyer. Kami in service will pretend to be nice but it’s fake. Beware.

Buyer beware. The Hyunda corporation... Does not stand behind....that bumper to bumper warranty they talk about.....well it's not true. You get a 1 year manufacturer's warranty on wokmenship and defects....that's all no 5 year 60,000 mile bumper to bumper warranty at all. They don't care....all they care about is your money....So go take your Very hard earned money and look elsewhere....for a new car or SUV....a billion dollar company that don't back their products. Or car about their customers....A very unhappy customer....very unhappy....never again.....just beware.... Don't be taken in....

Horrible product. My Palisade is peeling and out of warranty but only 2 yrs old. Denied to fix due to mileage. Mileage will not make a car peel like this I have owned many and may for years without this issue. Dealer was not willing to work harder to get it approved. They have extended the white warranty but not the black paint and they know they have an issue and not willing to help. I will not buy another and will not recommend any to anyone. It’s awful to pay for a superior product that is in this condition that I have to take the hit for when it’s their issue.

I am extremely disappointed with the service I’ve received regarding my 2016 Hyundai Sonata Hybrid. My vehicle has experienced ongoing engine-related concerns, including oil consumption and rough idling. The same code always populates for the knock sensor however they always seem to find additional issues. After paying them thousands to fix said issues, the issue came back even after documentation show them telling me it will fix the issue.

Customer Care and Campaign Reimbursement areas are useless. Horrible service. Hyundai knowingly put a defective steering coupler in their Elantras (part cost $1.45/ installation cost $370.00+) and does not honor making it right to Purchasers. They never sent out notices of a recall and hid this defect. Now they acknowledge defect but say they can't do anything about it.

My engine needs a full repair/rebuild once it hit 56k miles. I spoke with Hyundai Customer Support who have done nothing except ‘document’ my issues. My car has been in the shop for a total of 45 days so far with no end in sight. I’ve asked for new case managers and apparently that’s not an option as I already have one assigned (one who is absolutely useless). I’ve lost total faith in my vehicle and this company. They should be absolutely mortified at the state of their customer service and how useless they are.

PAINT FLAKING/PEELING 2021 HYUNDAI KONA... I found that Hyundai had extended warranty for paint peeling/flaking on some of their white vehicles. I contacted Hyundai to find out if this extended to their red vehicles as well. They said no and there was no resolution for the consumer to have this fixed for free by Hyundai or its dealers. There is no further recourse that I could pursue with Hyundai. I have never seen a vehicle paint issue like this on any of my vehicles over the last 40 years and Hyundai's lack of responsibility to remedy a manufacturer defect is irresponsible and speaks to the low quality of their vehicles.

Don’t buy it unless you want to be amongst the many of us with engine failure. The company manufactures crap parts and will set you up for failure. Your life is worth nothing to them. Yes, the engine will fail before 70k miles. You’ll be left without a vehicle and still owe a ton of money and they’ll do nothing to help you.

Hyundai has denied repair to my vehicle that has manufacturing errors relating to recall. This situation has been a hardship. Emotional and financial. Also no transportation. It's the only car I have. I am also disabled and live on a fixed income and I currently owe 8800 on car. This is totally unethical and unfair as this issue is not because of something I did or didn't do.

The worst car you can buy, it gave me problems after problem with the repair since I bought it. Spend thousands of dollars to repair it. And still not fixed.

Is that time of year and my complimentary Bluelink remote package expires but when I went to renew just the package I wanted, I was told I had to either get all of it or nothing. I honestly think that is a stupid rule and wish I’ve been told about it at the beginning, rather than being told I could get it individually and finding out later that I could not. Also, I did not appreciate being hung up on by the representative. My Ford had a better and more reliable remote app anyway.

Very disappointing quality and poor warranty coverage. My Hyundai has had multiple issues and feels like it’s constantly breaking down. Parts keep failing, and reliability has been extremely poor. What’s most frustrating is that when these problems come up, Hyundai says they are not covered under the warranty, leaving me to pay out of pocket. I expected much better quality and durability from this brand. Between the constant problems and lack of support, this has been a very disappointing experience. I would not recommend Hyundai to anyone looking for a reliable vehicle.

This company sells certified pieces of crap. They will certify that it will run for 100,000 miles but once you pass that warranty as we did at 106,000 miles, and every service and oil change was done at our dealership. If your motor blows, they will not do anything to help. If anything is wrong. They will do nothing. This company is selling you certified garbage do not buy do not recommend.

I had a 2023 Santa Cruz bought new in July 2023. Air bag light came on in spring of 2025 with about 22000 miles. Took to local dealership and they ordered a new sensor. About a month later replaced the sensor. When I picked up my vehicle the air bag light came back on before I left the parking lot. Rechecked and they ordered a control unit. Told on back order. So continued to drive the vehicle with no air bags. 2 months later they replaced control unit, did not fix problem. Air bag light still one.

Engine failure related to a known Hyundai engine defect covered under the extended warranty. My vehicle became inoperable and has remained at the dealership awaiting resolution. I was promised a loaner vehicle, yet despite multiple follow-ups via email and phone, one was never provided. Hyundai ultimately refused to repair the engine and instead attempted to buy me out of my vehicle, stating it was not “cost-effective” for them. This has resulted in significant hardship for my family, as we have been without reliable transportation and incurred additional expenses.

I've had a 2017 Hyundai Tucson for 13 months and it's been a nightmare ever since I got it. 2 transmissions, catalytic converter, tune up, not even a month later the spark plugs had to be changed. Oil changes too often- every 2500 miles... and the engine sounds like a lawnmower. It stalls still and doesn't run right and the dealership has been working with me to try and fix some of the issues, but it's becoming too much. I know the engine is about to go and it's been being put off until the warranty is done. It's unfortunate that my family has gotten stuck 3 times in this vehicle that's supposed to be dependable and in this economy the repairs aren't within budget- we have to pay 600 for a fuse block not including the labor or the tow... It's just we were looking for something dependable and got the exact opposite...

I bought a 2026 hybrid Tucson. It broke down in the middle of the road. I was told by the dealership that I could not get a loaner car. I was told by Hyundai corporate that I couldn't get a loaner car. The car has been in the dealer's shop for almost 3 weeks now. So not only am I stuck with a car payment but I'm also having to pay for a rental car. Ridiculous. If I was looking for a new car there is no way in you know what that I'd buy a Hyundai.

I used to love Hyundai but over the last few years I’ve lost all respect for this company/brand. The vehicles are fine. It’s the employees this company hires! The 800 customer service representatives are rude, disrespectful, and unprofessional! I’ve had 3 negative encounters this week… The customer service representatives yelled at me. One representative was telling me something that I didn’t understand. I politely asked him to repeat what he was saying in a different way because I didn’t understand what he was saying to me. This man says “I just told you already! I’ll say it again to you.” He was disrespectful. Rude and short with me.

I would have loved to get another Hyundai when my lease was up. However, I didn't because of the horrific customer service, both local and in their HQ. It's as if they handpicked the rudest, and most hostile people together.

We have a 2018 white Elantra. For the last few years I've been telling the local dealership that sections of the car paint are yellowing and chipping. They have finally acknowledged the chipping issue and extended the warranty to cover those sections of the car. However, I would like to get the yellowing sections also repainted at the same time due to the inconvenience factor. In 2022, the driver mirror yellowed and dealership refused to address it, so we paid to have it repainted as an eye sore. In the last 2 years the rocker panel below the doors is also yellowing and again they refuse to address the issue. Please let me know if anyone else having this issue.

I have a 2020 Tucson, was a great SUV until July of 2025 my oil light went off. It was 3 quarts low. My mileage was less that 7,000 and not due for a oil change. I have had 2 oil consumption test done which never showed more than a quart low in 1,000 miles. After the First test the dealership did a Combustion Chamber Clean. After the clean, I checked my oil 2 times the results are in the photos attached. Check the dates of the photos! The photos were within 500 miles. After this they did the 2nd oil consumption test. The vehicle was 1 quart low within 1,000 miles, according to Hyundai that is acceptable. Of course, the most oil consumption happens after the oil consumption test ends and we have to start a new test! So do the math with me. Vehicle holds 4.2 to 6.3 quarts of oil and according to Hyundai it is recommended to change the oil every 7,000 to 10,000 miles.

I purchased a brand-new Hyundai Tucson, and since the beginning, the vehicle has had excessive engine oil consumption. I consistently need to top off the oil about 2,000 miles before the scheduled oil change. The dealership has performed several tests and inspections, but continues to tell me they cannot find any issues. This is extremely disappointing. Additionally, the driver’s seat leather started peeling after only two years of use. This experience has been frustrating, and it will be the first and last time I purchase a Hyundai.

Leased a 2025 IONIQ 5 from Sport Durst Hyundai in Durham, NC in August 2025. Two issues, zero accountability.

I absolutely loved my 2023 Palisade, but now that Blue Link has expired. The safety features are crap. The navigation isn’t even able to be updated and forget having anything upgraded as far as your systems go remotely. You’re not going to be able to start your car from your phone. You’re also not going to be able to use your pass keys from your phone once Blue Link goes your car is basically a basic useless chunk of missing money. And because I have one of the higher end versions, it has its own navigation system installed, therefore you cannot use Apple CarPlay. So now living in a new area has become a literal nightmare, trying to navigate because it took away all updates on my navigation system, so I don’t even have the accurate streets. I don’t get alerted to accidents. I don’t get alerted to construction.

I purchased a 2025 Hyundai Kona July 2025. It came with Blue link service that worked well until the beginning on December 2025. I contacted their Bluelink customer service on 12/10. Their rep had me try reconfiguring the system to no avail and I was told that the engineers would review and contact me within 5 days. On 12/22 I had not heard anything so I contact Customer service again and was told that the engineers had not responded yet and that they would again reach out to them. On 12/31, I contacted Customer service again and they v had still not heard back from the engineers. They had me run several reconfiguring tests again with no resolve. They suggested I delete the app and reinstall on my phone with no resolve. This is unacceptable customer service and I need it resolved.

No doubt poor customer service with dealership in Myrtle Beach, and finance company the worst in the world. I've been dealing with the headache of Hyundai Finance since late October. I really enjoy the vehicle and was ready to purchase it out after 8 months of leasing it. Hyundai finance gave me I'll buy out of $32,000. They sat on the money for 4 weeks and then inform me it had to be purchased through dealership. When I call the dealership he had an extra $975 in fees. So he took 6 weeks to get refunded my money and meantime Hyundai finance reported me 30 days late on my lease payment while they were holding my $32,000 and not sending it to me or the dealership. I'm 76 years old and have been buying new cars every 2 to 5 years since I've been 17 years old. Never in my life have I run into a big headache than Hyundai.

Manish was extremely unhelpful. I asked him to speak to his advisor and he refused to give me the information. Hyundai customer service as a whole was very disappointing. None of my cases were ever resolved, and communication was consistently unprofessional. I repeatedly requested calls before noon due to my work schedule, yet they continued calling after noon every time. No effort was made to accommodate or help, and I felt completely ignored throughout the process.

I have a pearl white Santa Fe 2020. I drove last week in a rainstorm in the highway. Next morning I find the paint on the hood PEELED OFF. I went to the dealership that I bought the car from and called the company. All refused to help, claiming that the warranty expired. This is a defect issue and they refuse to acknowledge it. I did research and found out many of the pearl white and white cars have had the paint peeled off. Customer service would not help. Be aware of buying Hyundai.