Hyundai Reviews

Where do I begin with this horrible company, so Do I own my 2017 Hyundai Tucson forever? Nonstop problems with this vehicle, my engine blew up on the highway then on July 6th, 2023 my Hyundai was broken into, stolen, and damaged due to the anti-theft issue. I went to the Hyundai dealership in Janesville, Wisconsin all the people are rude and disrespectful and had me waiting lying saying my car was safe to drive when a noise was coming from the tire. I will never get another Hyundai in my lifetime. They owe me 4,255 worth of money for the damages on my car and my insurance went up because this unprofessional company. My case manager has not reached out to me! Unprofessional company ever!!!

Have a top of the line Tucson. Will NEVER buy again. Have it one year and dashboard messages don't work, why? Hyundai says it needs a software update for the GPS and the dealer charges $270. Guess their warranty covers very little. If I had been informed about this upfront, I would not have purchased the vehicle. Getting nickel and dimed is such a poor way of doing business.

These people will take 30 to 40 minutes before they even start the call a tow truck. You’re out there waiting for 2 to 3 hours because this company is inefficient. The management does not know what they’re doing when you call you have to tell them who you are everything about your car. They can’t keep everything tracked. It’s just poor management that doesn’t improve the company. Just there to collect a check. Because of this, I will never buy another Hyundai again.

I decided to get the Hyundai Venue 2020 in November of 2020. The car ran well, was brand new, and seemed fairly reliable. This year at just under 40,000 miles the car’s transmission started having issues while I was traveling on the highway with my minor child. The car started to decelerate to 40 then 30 mph on a major interstate highway 1.5 hrs into my trip. I had a warranty that covered towing to the nearest dealership but after hours of waiting no tow came and the roadside assistance staff didn’t tell me until the last minute. I ended up spending over $700 for a tow and Lyft to get me and my child home.

Hyundia customer care service is the worst. First off, the dealership has had my car for 2 months. Going on 3 months. Once they gotten the engine approve to be replaced, I was told that it would take about 9 months almost a year. Well the nice lady at the dealership gave me customer care number to speak to someone, so that I could learn the process. I called, customer care the first day she gave me the number. When I did, they inform me that I had to file a case and said that my customer care number case manager should give me a call in 3-5 business days. Well, I called on the 6th day, because I hadn't heard from anyone. When I called the lady said that she will alert her that I haven't received a call.

We purchased a 2014 Santa Fe after having a Sonata for years. The engine's connecting rod bearing gave out. After doing research I found the company issued a recall. So after dropping the car off at the dealership for 2 months, they then inform me that they will not honor the recall due to previous owner maintenance records. That is after I gave them my paperwork for the maintenance I have done. They are a sketchy company to say the least.

Hyundai Kona 2020. This is a TERRIBLE car. Problems arose and we had to pay for things under warranty..it's again back at another dealer..I tried to deal with National Customer Service and all they say is "keep using warranty." Nothing but headaches running back and forth burning has and time all the while still having to pay the payment for it. The car, of course, is worth way less AT THE DEALER BECAUSE OF THE PROBLEMS ...so trade in even screws us! STEER CLEAR!!!!

My daughter's 2016 Sonata recently motor failed due an issue which is documented in a class action law suit. For 18 months, the car has been experiencing high oil consumption, 250 miles a quart. Her local dealer told her they needed to do an oil consumption test which we said ok to, but then they advised that she also needed to do a $1800 diagnostic and that there was no guarantees they would be able to help her.

Apparently the salesperson H.B. lied on my application, I didn't test drive the vehicle. I was so shocked I got approved after working 3 weeks. I was so happy I cried the whole time. I told him all funds I have 900.00 that's all. He got me financed. Mrs. ** asked me if I like my new car. I felt stupid however, I said, "Ma'am, I can't tell you what color it is or what it is..." I'm still stuck crying because I'm in disbelief. I know I have no credit. 3 weeks later finance is taken back. Credit ran 50+ times. I did not know until I felt I had to turn the car back and reached out to a buy here pay here lot...

December 1, 2022 took our 2029 Elantra to Patterson Hyundai/, Tyler TX to repair the wiring harness chewed by rats. The car was not repaired until 6/17/2023. Hyundai took 4 months to get the wiring harness to the dealer. The dealer took 4 months more to repair. Do not buy a Hyundai from any dealership. Hyundai will not stand by its warranty or service promises.

My car recently seized while I was 4 hours away from home. After doing some research, I found there was a campaign 966 that involves knock sensors and a software update. I had it towed to the local dealership (where it still remains) and I am being told that this massive company cannot help my situation. I still have a loan on the vehicle, I always provided regular maintenance and feel like I am just a little person who has bought MANY Hyundai vehicles in the past and am totally getting screwed. I intend to contact every avenue (social media, corporate offices, etc) until this situation is rectified. This campaign should have been a recall and I should have been contacted. I may just be another little person who purchased your vehicle but I am about to make big noise for your company.

I purchased my first Hyundai ever (a 2023 Hyundai Kona EV) on 12/8/2022 at Colonial Hyundai of Downingtown in Downingtown Pennsylvania. I have been driving Subaru for the past 16 years and was nervous but excited about my new fully electric car. I initially loved this car so much. It was definitely a different driving experience with a learning curve and I was very open to the new experience.

I joined a friend on her car buying trip to College Station Hyundai, and while everyone we encountered that day was beyond pleasant, the follow up experience has been awful. As we were about to leave with her new car, we discovered that the Apple car play USB port didn’t work and was in fact pushed back into the dash. A few salespeople (NOT service people) attempted to pull this piece open to fix it but weren’t able to (although damaged some of the plastic in the process). They then told us to go ahead and drive back to Austin as no one from service was available and that it would be an easy fix for the dealership in Austin.

Our daughter's Hyundai Tucson engine died at barely 50k miles and I had to have the car towed to one dealership who diagnosed the issue as a warranty/faulty engine issue, however, they couldn't get to it for 4-5 months due to their backlog of engine issues. I then had the car towed to another Hyundai location 50 miles away and they were able to perform the repairs and get the car back to us in less than 2 weeks, total engine replacement - covered under factory warranty (we also had a 3rd party extended warranty). Problem is - I spent about $500 between the tow and the initial diagnosis and Hyundai is telling me refunds can take up to 120 days. 120 days? That's 6 months for those of you keeping score. WTF?

My mother's 2020 Hyundai Tucson has been to Hyundai three times b/c the engine light came on and the vehicle decreased on the highway when it was raining. I was in the car with her along with my kids. A truck almost crashed into us, and we almost got into a very bad accident. She has missed work and no one can’t seem to fix the problem or give her a rental car. She spoke with a supervisor name, Andrew and he was very nasty and disrespectful. He told her to go complain to Consumer Affairs, and showed no concerned about her almost getting into an accident. He also told her that they don’t have rental cars for cars like Hyundai only BMW luxury cars. How do you work at Hyundai in downgrade your own cars? Racism at its finest.

While Hyundai's warranty promises seem compelling, my recent experience with my vehicle has left me disappointed. Despite having a 5-year, 60,000-mile warranty and a 10-year, 100,000-mile warranty, my air conditioner stopped working at just 13,000 miles. I was told that in order to have it covered under the warranty, it needed to be repaired by an authorized dealer. However, no authorized dealer had an available appointment for at least a month, which was not feasible for me. As a result, I had to pay out of pocket to fix the issue. While I understand the importance of authorized repairs, this experience has left me with a negative impression of the vehicle and the company.

We bought a a new car 2023 in November. We took it back to the dealership due to the driver seat making noises. It turned out that the mounting bracket is broken. Not covered under warranty. Blamed us for breaking it. They mentioned the bracket is strong and can’t brake easy, but also mentioned that even a water bottle can break it if it gets ajar. I’ve own numerous of vehicles, first time buying Hyundai due to reliability.

Bought a brand new 2023 Hyundai Palisade with 3 miles on it. Malfunctioning started the day we came home. It has been in the shop 3 times and the last time it has been almost 2 months and counting for faulty computer chip. Customer service has not been any help in remedying the situation and almost nonresponsive.

They completely screwed me over. I changed my vehicle payment to a week later than original due date. They still charged me on the original date! I live paycheck-to-paycheck and it left me with no money for food and gas. When I called to get it reversed, they basically told me there’s nothing they can do and I’m ** out of luck. There was absolutely no empathy from the customer service representatives. DO NOT BUY OR FINANCE THROUGH HYUNDAI!!!

Since February 2022 I took my car to Hyundai about a recall on the engine that it was leaking oil and I constantly have to pour oil in the car. They checked my car and said nothing was wrong. Fast forward to November 2022 I was driving on i95. The car shut off with me and my kids on the highway. Come to find out that the engine was damaged to to the engine bearing rods. I tow the car to Hyundai of North Palm. They said Hyundai would cover the damages under the good will act and I would get my car back the maximum time 2 months. I asked about getting a loaner. They told me they don’t have any. And I’m not qualified. I contact Hyundai USA and they told me to get a rental and they would reimbursed me $60 per day. Ok cool.

While they are in general decent cars, I am now on my 2nd Hyundai and both of them have required a new transmission after a few years. Even though they are fairly low-priced, the fact that there seems to be a guarantee that you will need to replace the transmission makes them more expensive to own. On top of that, Hyundai has set it up so that they can weasel out of covering you under warranty. I have bought both of my Hyundais used and when you buy them used, you only get the 60,000 mile warranty, not the 100,000 mile warranty that the original owner gets. It just seems like an easy way for them to get out of covering these large repairs that the car will seemingly inevitably need, especially given that approximately 80% of cars are the road were bought used. And that's not my estimate, that's from the bureau of labor statistics. I think they know that their cars have these issues and that's why they set it up that way.

My 2020 Hyundai Tucson is still under factory warranty. People are not standing behind it telling me it'll be 3 weeks before it even gets in to get looked at and expects me to pay for a loaner vehicle out of my pocket when the vehicle is still under factory warranty. Absolutely ridiculous service. Do not buy. Do not trust them.

On 1/22/23, I dropped off my son’s 2011 Hyundai Tucson for a knock sensor recall after receiving a notification in the mail. The car was running fine when I dropped it off, but within 24 hours of picking it up, the engine light started blinking and the car went into limp mode. I brought it back to Palmer Airport Hyundai, but within 24 hours of picking it up, it went into limp mode again. I brought it back on 2/1/23 and have been without the car since then. For the first month, I received a different story each time I called (admittedly lied and shared incorrect information).

I waited for over 120 days for a state to state title, I spoke to 9 supervisors and 9 times they sent the title to the wrong address, and then when they realized it was at tax collector office then I needed a power of attorney, I use my vehicle to work, I could not work for over 3 months, no one did their job and the last corporate executive was rude and was not accountable for over 9 mistakes, I have never seen such incompetence in my entire 62 years, this is a finance giant.

I was stoked to buy a Hyundai Ioniq in 2019. The sales rep did not even disclose that a spare tire was not included. I popped a tire in a bad neighborhood, and was stuck in the middle of the night. Then the reps at Hyundai can't speak English, and made multiple errors in my address, even when spelled out 5 times! They sent 2 different towing companies. First one was nice. Second one was awful. He wouldn't use Google maps to navigate to my address. Guy was a jerk. If this is your affiliates, I do not want to be affiliated with the Hyundai Brand.

Persistent engine issues - I've had to replace an engine coil every year. Product Recall Car Handle - Front door would lock and you'd have to crawl across to open it. Peeling & Chipping Paint - My hood has bare metal showing from their paint issues. CUSTOMER SERVICE IS TERRIBLE - I received an extended warranty notice for the peeling paint. I took immediate action and booked an appointment at Young Hyundai in Ogden, UT. The dealership turned me away and told me my car was out of the warranty period even though I was just notified. Hyundai Corporate has been utterly useless. They send automated replies and take no action. It's been weeks of trying to get this resolved.

TLDR; Almost crashed my car due to a faulty alternator, paid out of pocket, have not been reimbursed after over a year. 3 years ago my Hyundai Veracruz died while I was driving and I almost crashed. After getting the car towed it turned out it was due to a leaking oil gasket above the alternator. I paid for the towing, alternator replacement and gasket fix.

Engine knocking, brought to dealerships, says needs new engine for $6,700. Was told this model by Hyundai is notorious for maintenance problems. I won't be buying a hyundai car again, and share this story with all my family and friends. Hyundai pls help me with cost to replace, even if have to split cost, to keep your brand name in good standing. Thank you.

Their service department is worst than any other dealer's service that I was used before. They told us to provide 3 years warranty for entire car part, but it is kind of scam. My car battery dead twice, but they just charged it and return back to me. Each charges takes 2 days, and they did not provide me any rental car. I asked them why not change the battery, and they said because the battery works after charging... They have no idea for the reliability of the battery, just tested bolt is work, so they return the original one...

I purchased a new 2021 Palisade Ultimate Calligraphy and I purchased an extended vehicle warranty for 8 years. Over the last 10 months the Vehicle has been in the shop for months at a time because of a check engine light issue. Everything in the vehicle worked fines when I dropped it off the first time, except we needed to find out what the warning was all about.