Hyundai Reviews

PAINT FLAKING/PEELING 2021 HYUNDAI KONA... I found that Hyundai had extended warranty for paint peeling/flaking on some of their white vehicles. I contacted Hyundai to find out if this extended to their red vehicles as well. They said no and there was no resolution for the consumer to have this fixed for free by Hyundai or its dealers. There is no further recourse that I could pursue with Hyundai. I have never seen a vehicle paint issue like this on any of my vehicles over the last 40 years and Hyundai's lack of responsibility to remedy a manufacturer defect is irresponsible and speaks to the low quality of their vehicles.

Don’t buy it unless you want to be amongst the many of us with engine failure. The company manufactures crap parts and will set you up for failure. Your life is worth nothing to them. Yes, the engine will fail before 70k miles. You’ll be left without a vehicle and still owe a ton of money and they’ll do nothing to help you.

Hyundai has denied repair to my vehicle that has manufacturing errors relating to recall. This situation has been a hardship. Emotional and financial. Also no transportation. It's the only car I have. I am also disabled and live on a fixed income and I currently owe 8800 on car. This is totally unethical and unfair as this issue is not because of something I did or didn't do.

The worst car you can buy, it gave me problems after problem with the repair since I bought it. Spend thousands of dollars to repair it. And still not fixed.

Is that time of year and my complimentary Bluelink remote package expires but when I went to renew just the package I wanted, I was told I had to either get all of it or nothing. I honestly think that is a stupid rule and wish I’ve been told about it at the beginning, rather than being told I could get it individually and finding out later that I could not. Also, I did not appreciate being hung up on by the representative. My Ford had a better and more reliable remote app anyway.

Very disappointing quality and poor warranty coverage. My Hyundai has had multiple issues and feels like it’s constantly breaking down. Parts keep failing, and reliability has been extremely poor. What’s most frustrating is that when these problems come up, Hyundai says they are not covered under the warranty, leaving me to pay out of pocket. I expected much better quality and durability from this brand. Between the constant problems and lack of support, this has been a very disappointing experience. I would not recommend Hyundai to anyone looking for a reliable vehicle.

This company sells certified pieces of crap. They will certify that it will run for 100,000 miles but once you pass that warranty as we did at 106,000 miles, and every service and oil change was done at our dealership. If your motor blows, they will not do anything to help. If anything is wrong. They will do nothing. This company is selling you certified garbage do not buy do not recommend.

I had a 2023 Santa Cruz bought new in July 2023. Air bag light came on in spring of 2025 with about 22000 miles. Took to local dealership and they ordered a new sensor. About a month later replaced the sensor. When I picked up my vehicle the air bag light came back on before I left the parking lot. Rechecked and they ordered a control unit. Told on back order. So continued to drive the vehicle with no air bags. 2 months later they replaced control unit, did not fix problem. Air bag light still one.

Engine failure related to a known Hyundai engine defect covered under the extended warranty. My vehicle became inoperable and has remained at the dealership awaiting resolution. I was promised a loaner vehicle, yet despite multiple follow-ups via email and phone, one was never provided. Hyundai ultimately refused to repair the engine and instead attempted to buy me out of my vehicle, stating it was not “cost-effective” for them. This has resulted in significant hardship for my family, as we have been without reliable transportation and incurred additional expenses.

I've had a 2017 Hyundai Tucson for 13 months and it's been a nightmare ever since I got it. 2 transmissions, catalytic converter, tune up, not even a month later the spark plugs had to be changed. Oil changes too often- every 2500 miles... and the engine sounds like a lawnmower. It stalls still and doesn't run right and the dealership has been working with me to try and fix some of the issues, but it's becoming too much. I know the engine is about to go and it's been being put off until the warranty is done. It's unfortunate that my family has gotten stuck 3 times in this vehicle that's supposed to be dependable and in this economy the repairs aren't within budget- we have to pay 600 for a fuse block not including the labor or the tow... It's just we were looking for something dependable and got the exact opposite...

I bought a 2026 hybrid Tucson. It broke down in the middle of the road. I was told by the dealership that I could not get a loaner car. I was told by Hyundai corporate that I couldn't get a loaner car. The car has been in the dealer's shop for almost 3 weeks now. So not only am I stuck with a car payment but I'm also having to pay for a rental car. Ridiculous. If I was looking for a new car there is no way in you know what that I'd buy a Hyundai.

I used to love Hyundai but over the last few years I’ve lost all respect for this company/brand. The vehicles are fine. It’s the employees this company hires! The 800 customer service representatives are rude, disrespectful, and unprofessional! I’ve had 3 negative encounters this week… The customer service representatives yelled at me. One representative was telling me something that I didn’t understand. I politely asked him to repeat what he was saying in a different way because I didn’t understand what he was saying to me. This man says “I just told you already! I’ll say it again to you.” He was disrespectful. Rude and short with me.

I would have loved to get another Hyundai when my lease was up. However, I didn't because of the horrific customer service, both local and in their HQ. It's as if they handpicked the rudest, and most hostile people together.

We have a 2018 white Elantra. For the last few years I've been telling the local dealership that sections of the car paint are yellowing and chipping. They have finally acknowledged the chipping issue and extended the warranty to cover those sections of the car. However, I would like to get the yellowing sections also repainted at the same time due to the inconvenience factor. In 2022, the driver mirror yellowed and dealership refused to address it, so we paid to have it repainted as an eye sore. In the last 2 years the rocker panel below the doors is also yellowing and again they refuse to address the issue. Please let me know if anyone else having this issue.

I have a 2020 Tucson, was a great SUV until July of 2025 my oil light went off. It was 3 quarts low. My mileage was less that 7,000 and not due for a oil change. I have had 2 oil consumption test done which never showed more than a quart low in 1,000 miles. After the First test the dealership did a Combustion Chamber Clean. After the clean, I checked my oil 2 times the results are in the photos attached. Check the dates of the photos! The photos were within 500 miles. After this they did the 2nd oil consumption test. The vehicle was 1 quart low within 1,000 miles, according to Hyundai that is acceptable. Of course, the most oil consumption happens after the oil consumption test ends and we have to start a new test! So do the math with me. Vehicle holds 4.2 to 6.3 quarts of oil and according to Hyundai it is recommended to change the oil every 7,000 to 10,000 miles.

I purchased a brand-new Hyundai Tucson, and since the beginning, the vehicle has had excessive engine oil consumption. I consistently need to top off the oil about 2,000 miles before the scheduled oil change. The dealership has performed several tests and inspections, but continues to tell me they cannot find any issues. This is extremely disappointing. Additionally, the driver’s seat leather started peeling after only two years of use. This experience has been frustrating, and it will be the first and last time I purchase a Hyundai.

Leased a 2025 IONIQ 5 from Sport Durst Hyundai in Durham, NC in August 2025. Two issues, zero accountability.

I absolutely loved my 2023 Palisade, but now that Blue Link has expired. The safety features are crap. The navigation isn’t even able to be updated and forget having anything upgraded as far as your systems go remotely. You’re not going to be able to start your car from your phone. You’re also not going to be able to use your pass keys from your phone once Blue Link goes your car is basically a basic useless chunk of missing money. And because I have one of the higher end versions, it has its own navigation system installed, therefore you cannot use Apple CarPlay. So now living in a new area has become a literal nightmare, trying to navigate because it took away all updates on my navigation system, so I don’t even have the accurate streets. I don’t get alerted to accidents. I don’t get alerted to construction.

I purchased a 2025 Hyundai Kona July 2025. It came with Blue link service that worked well until the beginning on December 2025. I contacted their Bluelink customer service on 12/10. Their rep had me try reconfiguring the system to no avail and I was told that the engineers would review and contact me within 5 days. On 12/22 I had not heard anything so I contact Customer service again and was told that the engineers had not responded yet and that they would again reach out to them. On 12/31, I contacted Customer service again and they v had still not heard back from the engineers. They had me run several reconfiguring tests again with no resolve. They suggested I delete the app and reinstall on my phone with no resolve. This is unacceptable customer service and I need it resolved.

No doubt poor customer service with dealership in Myrtle Beach, and finance company the worst in the world. I've been dealing with the headache of Hyundai Finance since late October. I really enjoy the vehicle and was ready to purchase it out after 8 months of leasing it. Hyundai finance gave me I'll buy out of $32,000. They sat on the money for 4 weeks and then inform me it had to be purchased through dealership. When I call the dealership he had an extra $975 in fees. So he took 6 weeks to get refunded my money and meantime Hyundai finance reported me 30 days late on my lease payment while they were holding my $32,000 and not sending it to me or the dealership. I'm 76 years old and have been buying new cars every 2 to 5 years since I've been 17 years old. Never in my life have I run into a big headache than Hyundai.

Manish was extremely unhelpful. I asked him to speak to his advisor and he refused to give me the information. Hyundai customer service as a whole was very disappointing. None of my cases were ever resolved, and communication was consistently unprofessional. I repeatedly requested calls before noon due to my work schedule, yet they continued calling after noon every time. No effort was made to accommodate or help, and I felt completely ignored throughout the process.

I have a pearl white Santa Fe 2020. I drove last week in a rainstorm in the highway. Next morning I find the paint on the hood PEELED OFF. I went to the dealership that I bought the car from and called the company. All refused to help, claiming that the warranty expired. This is a defect issue and they refuse to acknowledge it. I did research and found out many of the pearl white and white cars have had the paint peeled off. Customer service would not help. Be aware of buying Hyundai.

I have a 2016 Hyundai Santa Fe Sport. Overall it is a good vehicle but be aware the headlights are awful. They have some type of reflector in them that goes bad and the headlights are too dim to drive at night. Hyundai is aware of the issue and wants to charge $1300 for each replacement headlight. There is no other fix. This is crazy. I feel that they should offer the lights at a cheaper price since they know about this problem.

One stars is actually too many stars for Hyundai. They’re blue link service, their customer service, their corporate and consumer relations. All are very all unprofessional. They keep sending you around in circles in circles and telling you have to speak to this person and that person they do not care about their products that they sell nor do they care about the dealerships that sell their products. They offer nothing for the customer. When something goes wrong they do not help and will not help. They’ll have some lady call you and waste your time and then tell you that they can’t do anything for you.

Can't imagine a worse customer experience. After about 5 months, our new Ionic EV simply stopped accepting a charge. And now 10 weeks in their "service dept" and about 6 weeks dealing with their Consumer Affairs dept, we have gotten exactly nowhere. They have acknowledged it is clearly a lemon, covered as such by Maryland's Lemon Law, and they have e said they will make an offer to buy us out of our 2 year lease, but that's it. Every week another delay. Nothing other than another empty promises to "update" me in another week. As for their legal obligations to provide a new car of equal or greater value? Hahahaha. Hyundai DOES NOT CARE. My advice? (1) Never buy or lease a Hyundai. (2) If you are within sniffing distance of qualifying under the Lemon Law of your state, hire a lawyer right away. Hyundai has to pay your legal fees.

I would stay far away from buying a Hyundai! I honestly have come to believe that Hyundai makes the worst cars out there and when it comes to backing up their vehicles, they won't. This is my first Hyundai purchase and it will be my last. I bought a used Hyundai for my teen daughter and bought the extended warranty. Within 2 months the engine locked up on her in the middle of a busy highway in the dark causing her to almost be hit. Apparently, they had a big lawsuit about this and I did not know about it and being the crooks that they are, they did not disclose it. I am most likely going to be filing a lawsuit about this because my daughter could have been killed. The car was completely undrivable and had to be towed.

WARNING TO FUTURE HYUNDAI BUYERS – CERTIFIED PRE-OWNED DOES NOT MEAN PROTECTED. I am writing this review to warn future consumers based on direct experience with Hyundai Motor America. My daughter purchased a Hyundai Certified Pre-Owned vehicle, trusting Hyundai’s representations of quality, inspection standards, and reliability. Despite this, the vehicle experienced catastrophic engine failure, well before any reasonable consumer would expect such a failure on a “certified” vehicle.

I purchased a 2022 Tucson in June of 2024. After a year of purchase this car has been nothing but a financial burden. Bought a new hybrid battery system. About a brand new belt tensioner. The battery dies all the time. Also the doors don't lock and unlock.

I’ve owned over a dozen Hyundais, including 2 Elantra, 4 Sonata, 2 Santa Fe, 4 Palisade, 1 IONIQ 6 and 1 IONIQ 9. Currently I own a 2026 Palisade Calligraphy and a 2026 IONIQ 9. After all of these vehicles, which have always been very good vehicles, I have to say “DO NOT” add any additional coverage on any vehicle if you do not plan keeping past the expiration of this coverage. Hyundai has put me through enormous difficulty trying to get the refund of this coverage. On one vehicle, they said they sent the refund which I never received and refuse to give me any information to help find out what happened. On my last vehicle I traded in and canceled the coverage in October, I am still being given the ”runaround” on when I will receive the refund!!! I hate to say, but my next vehicles will be with a different brand, and I do buy a lot of them.

I’m extremely disappointed with Hyundai and their so-called “industry-leading” powertrain warranty. On paper it sounds amazing—10 years, 100,000 miles, real peace of mind. In reality, it means almost nothing when Hyundai refuses to stand behind it. My engine was properly maintained, with documentation to prove every service. Despite this, Hyundai still denied coverage, using technicalities and excuses to avoid responsibility. It’s unbelievable that a company can promote a warranty so aggressively and then refuse to honor it when an engine fails through no fault of the owner.

Lance ** checking in Hyundai the company is good. Hyundai the corporation is bad. I tried getting some money back from them because I had to rent car for two months due to engine failure and summit paperwork and it still wasn't enough. Hyundai the company took care of me. Hyundai corporation beware of them. Thanks for listening to my frustrations.

If there was a 0 star that would be the one I picked. Ever since I’ve had this car which is less than a year I’ve had to fill up the oil every week and it’s already broke down on me. It Knox’s in the engine now and isn’t able to drive. I’ve been told by many mechanics that Hyundai should fix it & every time I call them they are NO help & have attitudes. When I had MANY people tell me before I bought the car to NOT buy the car cause their engines are crap, I should have listened & I learned my lesson, & I hope you see this & don’t have to learn the lesson I have. When I say don’t buy a Hyundai, believe me! I've had 2 friends that have had the same issue with the same car.

Dealership sold me a dangerous car! 2023 Hyundai IONIQ 5. I've only had it for a year and taken it in for service 4 times. This last time they had it for almost 3 weeks and then back in for service two days later. I'm afraid to drive it because I may get stranded. As a single older woman I fear for my safety and that of my elderly mother who I am her caregiver.

Worst customer service care EVER! I loved my Hyundai, I had purchased two over the span of 17 years, and had all the work done at a Hyundai dealer. My current car is a 2016 Tucson with the 1.6 liter engine. It is in excellent condition, always been garaged. For nine years I have owned it, every single maintenance work was done at the dealership except for two oil changes (when they were moving location). One day, it made a noise in the engine area. Car was towed into the dealership where I was told it needed a new engine. 68,000 miles on mine. They said, "Don't worry...Hyundai will approve the engine replacement and we'll get it done." NOT. Hyundai home office said NO. And their "team" who decides, you cannot speak to them, appeal to them, nothing.

After initially feeling that I received great service, low and behold, after 21 days into my lease because of persons not doing their jobs thoroughly, I am being made the sacrificial lamb. As much as I loved doing business with this dealership in the past, I am as totally disappointed with their tactics now and really have nothing positive to say. I now have to seek legal advice.

In the last 10 years, I’ve purchased three vehicles through Hyundai. With the third and final one, I had a mild issue less than 90 days after purchasing the vehicle with the undercarriage needing work. The Dealership stated it was due to outside influence, so they were going to charge $860 to fix. When I reached out to Hyundai corporate, I was met with even more disrespect. After being initially told that that work is covered under my warranty, I was then told that was misinformation. I stated to one representative that I would file a complaint with the Better Business Bureau and another representative emailed me with that number for the BBB. Could you imagine after spending thousands of dollars and having to endure that kind of disrespect? Please spend your money anywhere else, other than Hyundai.

I would advise anyone not to buy a Hyundai of any type. My 2016 Tucson started out within the first few months of engine losing power and leaving me stranded in a busy intersection. God is great and is why I am here today. I took it to Hyundai dealership. They worked on it and it got a little better. But started doing it again soon afterward. Then they reset transmission after the recall. A few people had been killed due to the stalling. After the recall fix it was better but still ran rough. It hesitates some now but hasn't stalled out recently. Now it is 9 yrs old and started buying oil and they did an oil consumption test. It was using 2 quarts for 1000 miles. They had me do 4 rounds of this and then said I had to do 1 more then the combustion clean out then 2 more oil consumption tests. My warranty only had 6 weeks left at this point. This had been going on since April 2025. They were trying to run out the warranty.

The absolute worst customer service at the Corporate level, their advocates are horrible, they have no service standards. They are deceptive and lie on recorded lines! You should be ashamed of your customer care employers.

I was recently charged a return fee with no damages or extras, just a general return fee of $435 which I find very unfair considering at least many vehicles from Hyundai and currently have a 2025 Hyundai palisade separate from the one I returned And they still continue to charge me an extra fee for no reason. I will not continue buying Hyundai. Good luck.

I dropped my car at Piazza Hyundai on July 13, 2025, for a transmission issue and check engine light was on. I had to rent car for week because loaner can’t be given until a diagnosis is given are they are too busy to look at right away. $476 Piazza Hyundai said the problem was caused by the engine and I needed a fuel induction service and oil change. I paid $309.03 and picked up car on July 17th. I was still having random shifting issues with the transmission, and the car went back in on July 21, and was given a loaner car this time. Piazza Service now determined I needed a engine replacement. Hyundai engines were backordered during this time. I did not get my car back until Sept 16th. My 10yr powertrain warranty expired during this time.