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Reviewed July 21, 2022
Ford does not stand behind the safety of cars. I have a Ford Expedition 2019. On way home from airport seatbelt exploded. When seatbelt exploded it slammed me across the chest. Took into dealership. Was told ford won’t cover fully because car was 30 miles over warranty, mind you exploded late at night on way home from airport. Had to drive home then to ford in morning >30 miles. I was told since it hasn’t been reported in mass amount of cars it’s not considered a safety concern.
I am thankful that when it exploded I was not near any other car on freeway and did not cause an accident and my family was safe, however am disgusted that Ford isn’t concerned that there was a fault in their product. I should not have to worry about my seatbelt exploding on me and slamming me across chest while driving, it’s supposed to protect me not harm me. Between noise and force I really thought someone smashed into my car. My car's faulty seatbelt now not only caused pain but also money to replace it and weeks without car while being replaced. I will not buy ford again.
Reviewed March 24, 2022
Mother in law’s new 2019 Ford Expedition Max with just over 3,000 miles, started fire after I remote started it! Fire spread to our home since it was parked close to our garage. Ford sent fire investigators, but we never received any report as to the cause. I did research and found that earlier models were recalled for a master cylinder leak/possible fire hazard. Now, almost three years since our fire, Ford recalls our model year for a Master Cylinder leak!!!
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Reviewed Jan. 14, 2022
I have owned Three Expeditions 2008, 2014 and 2018. This gets the Best Mileage 22.4mpg over 70,000. But I have had more issues with it than the other Two. All electronic but maybe because everything is electronic. So far the computer went out, the rear hatch door lock and now the cam phasers. Be SURE if you buy a new one get the extended warranty 5yr/100,000.
Reviewed May 6, 2020
Bought a 2018 Expedition and have had nothing but problems. DO NOT BUY! I've had this vehicle in the shop more times than any vehicle I've owned. I have been a loyal Ford customer for 20 years and I think its time for a change. Ford customer service is absolutely worthless and has never offered any help. I asked for a warranty extension and the day after Ford customer service agreed to give me one they called me and told me they wouldn't. What kind of a company offers a customer something and then tells them never mind? Might be time to try Chevy.
Reviewed Dec. 15, 2019
After 20+ years in German Diesels I wanted to sit higher as many SUV were filling my front view. Problem was I loved sitting/driving the 300SDL. My right elbow on center console or my left on door ledge. Took me 2 months until I found the Ford Expedition & the FIT as I liked. All else was fine ... I sat higher, fit great and driving was fun again!
Reviewed Dec. 14, 2019
I love the comfort of the driver's seat and the smooth ride. My Expedition handles easily and I feel 100% safe. The vehicle is easy to get into, especially since it has a grab handle on the driver's side.
Reviewed Dec. 1, 2019
The 2005 XLT model is a complete waste of money and if you do not research the car, then you are literally just throwing your money way. You fix one thing and 7 things pop up. Almost every mechanic I sent it to refused to even work on the truck. It’s name for short is The Hydra (refer to mythology). For a rebuild trans AAMCO wants $4100 and for a perfect condition trade in the truck is $400. The truck is a complete fail and I’m sorry to everyone who has this truck.
Reviewed Nov. 30, 2019
I've had a 2009, 2015 Expedition EL and switched to a 2019 Max. The ride is still amazing, handles well and is responsive. Overall this 2019 Max is a beautiful SUV and looks stunning in Black on Black but I have less than 3000 miles on the vehicle and the sunroof has stopped working and REFUSES to close. I had to play with it for over an hour to close it until I can get to the dealer. It's a poor closing mechanism and if it gets bent in the slightest the sunroof will not close or work and you could be left in a really bad situation. I also feel it's poorly designed as when opening the sunroof anything collected on top bugs, leaves or debris falls into the vehicle. It doesn't matter if stopped or driving.
I wish Ford would FINALLY make an auto close sunroof upon shutting off the vehicle. It's the one thing they have FAILED in all these years. Make sure you definitely need to read the manual to know what the symbols mean on ALL the buttons and what operates what because what button you think should open/close or turn off/on something doesn't necessarily do so! Overall GREAT SUV and highly recommend!!
Reviewed Sept. 3, 2019
Ford has knowingly failed to correct paint problems of Ford Expedition vehicles equipped with aluminum body panels that exhibit bubbled and/or peeling paint with or without accompanying white dust on vehicles as early as 2003 as per technical service bulletin TSB 19-2026 replacing TSB 17-0062. Service bulletin recommends panel replacement of affected panel. Have had no cooperation on the replacement of affected tailgate by the dealership claiming that Ford disapproved replacing affected aluminum tailgate that had bubbling and peeling paint with white dust when the vehicles was 3 1/2 years old. Spoke with Ford dealership again requesting a remedy to no avail. Ford has replaced my hood but refuses to address the tailgate issue.
Reviewed June 20, 2019
Bought a NEW 2015 Ford Expedition, Limited, and now at 75k Miles, I was told I need to replace the transmission at a cost of about $6200. The car symptom was a terrifying vibration of the entire car, between 40 and 60 miles an hour and the same symptoms as the Ford Transit recall - Safety Recall 17S15 – Driveshaft Flexible Coupling Replacement – 2015-2017 Ford Transit. After 1 week in the shop and spending over $2000 in guessing repair work, I was told by the service department, they need to replace the transmission (at only 75k MILES).
Ford Expedition Company Information
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- Ford Expedition
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