Firestone

Wife and I drove to Scottsdale, Arizona for The Memorial Day weekend. While heading back to California, we broke down past Buckeye, Arizona. Had car towed back to Firestone, in Buckeye. The gents there were polite, honest, and hard working. Did an outstanding job. Definitely recommend them. Hector

Daughter attends University of Iowa, I live south suburbs of Chicago. Our car would not accelerate past 5 miles an hour. Had to get home that day to attend to my 90 year old mother and husband had to work next day. Worked on car and put a temporary fix to make the 3 hour ride home!! Shoutout to Kaylee and the technician that worked there on Saturday Feb. 12. Would not have made it home without your hard work and determination. Need more people like those 2 employees!! I am sorry I do not have the technicians name but he did test drive it on 80 to see how his temporary fix would hold up and that it did!! Thank You!!

I have continuously received good customer service and quality products from Firestone. The prices are usually competitive, in comparison with other competitors. Unlike many companies we actually have locations here in Buffalo, so that's a plus, I can go where I am familiar with the quality of service. I do hold Firestone in high regards!

Firestone tires seem to last even longer than the stated in the suggested mileage. The employees are equal to the task of recommending the best possible options, while keeping the shopper's budget in mind. These tires are very reliable, rarely need maintenance and perform as specified. They are the only tires this shopper will purchase.

I hotshot trailers for a living, today I’m having to replace my tires after 120,000 miles. I had them rotated every 2 weeks during my oil changes. Never had to have them plugged worked on or anything!!

Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. On my first visit 9/2/22, I waited 1.5 hrs, Manager ** was sitting at his desk in the garage blasting his music, totally unprofessional. Shane fixed my flat, balanced rotated my tires and completed my lifetime alignment I purchased 4 years ago. I parked my truck for the holiday weekend. On my way to work 9/6/22, the same fixed flat tire was now 10 psi low again. I lost $$ having to go into work late having to address a flat that should’ve been fixed right the first time.

My brand new 2022 Ram 2500 with Firestone Tires has been pulling to the right. After 3 balance rotations by dealer and discount tire as well as an alignment check. Both businesses found the tires to be bad. Firestone will only give me one tire, per their policy, to fix issue. Worst tire company ever.

Bought a new 2020 2500 Ram. Only got 25000 miles on tires and need new ones. Rotated tires every 5000 miles only have 3/16 thread left on tires. By far the worst tires I have ever owned. I will not be buying Firestone Tires ever going with Michelin tires. Shame on ram for putting such a bad tire on their trucks. Firestone you can do better than this. These tires are junk at best. Not a happy customer of Firestone. Customer beware!

I purchased 4 tires and was asked if I wanted to have them aligned. I said yes and after the tires were on the car I was told they weren't able to do the alignment because they needed special equipment for my car. They offered a service they couldn't provide and when I said I didn't want the tires I was told it would be 3 hours to have the tires taken off. I was then told they were hoping to have the capability to align my make of car soon. "They were working on it". After this comment it seemed to me he knew this before selling me the tires. This is a HORRIBLE business. There were 2 other customers waiting for their vehicles with horror stories. The location of the store is in Northampton MA. I imagine this is across the board at any location. Stay away from Firestone.

I'm extremely disappointed in the quality of Firestone tires. Brand new tires are more than 60% worn at 28,000 MI. They used to have a good name 20 years ago. They have obviously done something to lower their cost and create more profit for themselves at the expense of the consumer. I would never buy their tires again.