Firestone Reviews

My husband went to Firestone in Cookeville, TN to get a new tire. His tire failed when a small stick punctured the sidewall and couldn't be patched. Now these tires came on a NEW 2300 Heavy Duty Dodge Truck. The tire that failed had approximately 1000 miles only on it. We bought an extended warranty on the truck but the Chrysler dealer in Cookeville said the tire was not COVERED! He said to go to Firestone in Cookeville and they did absolutely nothing! They were to take 1 hour to change the tire and it took 3 hours to change 1 tire. No more Firestone tires for us!!

While I was in Afghanistan, my sister had four new Firestone tires put on my car. When I came home, I glanced at the tires and noticed that the tread seemed a little shallow but chalked it up to my first time seeing them. After 13,000 miles, my rear ones (front wheel drive) were bald and the front ones had about an 1/8" left. I took them back to the tire store who proceeded to send them to the factory. I just heard that they said there wasn't anything found to be wrong with the tire manufacturing and that there was no tread warranty so I am basically screwed out of about $400. Will never buy another Firestone tire as long as I live. Just wish I would have taken pictures before they were sent in.

Dropped off wife's vehicle 9am. Was called later that day stating that the vehicle was done. When I got there it still had all four tires off and it took them 30 minutes to get the vehicle out of the garage. When we first got there they said it would take 10 minutes. And we tried to pay at that time but apparently someone on the phone took priority in the middle of the conversation. I would never come back and I advise others the same. Just trying to not waste other people’s important time.

I could rant and rave about the Firestone Company and its authorized retailers, but the bottom line is the Firestone Destination tire is junk. Sidewall separation at 1423 miles and the company doesn't care. Buyer Beware with this company and its products.

First, I purchased BRAKES for my 2006 Chevy 04/22/2012. They were making a bad sound. Then went back to store, they say they put on new brakes. It still make sounds and I paid 422 dollars for rotors and brakes. Number 2, I took my Wife's car to Firestone 5523 Clinton hwy, Knoxville, TN 37912 because I wanted to give them another chance. They blew it. They tried to sell me things I didn't need. I made an appointment at 7 am 08/30/2013 for a noise heard passenger side wheel was making. These crooks tried to tell me it was both of my wheel bearing hubs. I told them to change just the one then they keep her car from 7am to 3pm, too long. Then they charged me 401.85 including a 14.99 inspection fee and a 12.05 shop fee. I think that's not right. Then they tried to tell me the transmission was making a noise. BEWARE.

I received a response from Tom concerning my previous complaint about defective tires. The email address given for my response was fraudulent and my problem has not been solved. I have had a mechanic look at the tires and he has determined that even with ball joint issues the tires should not have worn as badly as they did. I do not see Firestone doing anything to correct the issue. I was sold substandard tires and the ball joint problem only served to worsen it. If I do not see some kind of resolution I will have to file a complaint with the Better Business Bureau and the Attorney General of the Commonwealth. Wear is wear, but steel metal belting emerging from my tires is a whole different matter. One specifically of safety.

On January 7, 2013 I purchased 4 "brand new" tires from Firestone, Wilmington, MA for my 2000 Chevy Blazer at the cost of $649.00. A free alignment was included with the purchase. At checkout the service provider informed me that I needed my lower left front ball joint replaced and that I should forego the alignment pending its replacement. I took his advice and my paid invoice. On July 21, 2013 I scheduled an appointment with the same service department to replace the lower left front ball joint, my seven-month-old front tires now being completely bald and wire mesh visible on the driver's side tire. I was never informed that an alignment may have prevented the wear on the tires because had I been informed I would have had the alignment done at the first service appointment. In addition the service provider calls me to tell me that the upper ball joint also needs replacement. Total cost for ball joint replacement $449.00.

I purchased two front tires from the Firestone, Lincoln CA store on 02/11/2012. They were 100AP119 Primewell PS830/850 BL 205/60R16 92H with a 40,000 mile limited warranty. I paid $74.99 each. Somewhere along the line, I was supposed to know that I was to rotate these tires on a regular basis. They said the information was in the Tire Maintenance Warranty Book... that I should have read. I now have 11,294 miles on these tires and they were starting to ride rough. I took the car into a local tire shop today, as now the closest Firestone store to me is 1 1/2 hours away.

I went to Firestone to get an oil change and my brakes done and it came to $468 which I thought was ridiculously high and they gave me a sheet telling me what they recommended to be done. They explained that I needed new ball joints right away. They gave me a pricing and told me it would basically be 1000 dollars. So I obviously got a second opinion by R and J Automotives and they gave me a price much less than that, less than half of what Firestone was asking. They were appalled at how much Firestone was asking! And they ran some numbers and they told me they could have given me an oil change and brakes done for 100 bucks less! I will never be going back to Firestone!

On 3/22/2013, I took my truck to Firestone in Woodstock, GA to have two tires replaced and balanced. I also got an oil change and have a front-end alignment done. I had a 10am appointment and stayed while the work was done. My truck was not pulled into the garage until almost 11am but then the work was done quickly. A few days later, doing some work to the truck myself, I pulled the front wheels off the truck and noticed excessive gouging and damage to the wheels, and also found over 4.5 oz of wheel weights used to balance the wheel/tire assembly. I am a trained mechanic myself with over 15 years in the industry and find this unacceptable. Nowhere is it acceptable for a shop to damage a set of wheels when mounting and balancing tires.

Do not take your car to this people except maybe for a tire change. I took my car there for a tune up with no mechanical issue. They charged me $500 for a tune up transmission flush and a brake check. After about 4 hours, I got my car back and before I got to my house 4 blocks away, the traction control and the electric throttle light kick in. I made a U-turn and went back to Firestone. The guy who was working on my car told me that it was okay. He explained to me that the light is on because he cleaned the engine and the light will go off after one or 2 days of driving. I drove an entire week and the light was still there. I went back there three times for that same issue. Every time, they will plug a little computer on my car, let it run for a minute, cut the engine of my car off and cut it back on and told me that the issue was fixed. (When you do that, the light goes away until you start driving again.)

I brought my Toyota Matrix in at 11:30 this morning for front brakes. I had my tires rotated two weeks ago and was advised at that time by Trax Tires (the place I purchased my tires) that I was getting close to needing new brakes. Keep in mind, there had been no indication that there was any problem, no squeaking. Because I was taking a road trip tomorrow and Firestone offered a mail in rebate, I decided to have the work done. I knew of the rebate because I had an oil change approximately 2 weeks ago and was told about it. This morning, I was told they would get my car back in 20-30 minutes and do the inspection. I was asked if I was waiting or dropping it off. I made it clear that I was waiting and would be next door at Starbucks.

So back in August of 2012, I went into Bridgestone Firestone (2521 Plainfield Rd., Joliet, IL 60435) to get some work done to my car because it was making a loud and annoying noise. So after going to Firestone, I was told that I had to get my harmonic balance pulley system done. After they did the work and I paid the $368.56, the noise stopped and the car was fine... for a while. But came October 20, 2012, my car began to make the same noise again. So I called them to let them know that I needed to bring the car to be looked at. So they told me when would be good to bring the car, and that Thursday (October 26, 2012), I took the car.

Wrongful termination/discrimination - I am a former employee of this company and I would like to express my concern for a wrongful termination, and to some extent, some discrimination. I was fired on August 20, 2012 due to a customer complaining about my attitude. It was basically a total misunderstanding between me and the customer because I was telling her we were overbooked and understaffed for the morning and that her wait time would be awhile. I went on to voice my sympathy for her having to wait and told her that if anything happened to me, I would not want my wife to come into this store because I felt like I was the only one who was pulling their weight and trying to keep customers happy by not making empty promises and that I just try to make it to closing time everyday without having any problems.

I got 4 new P265/70 Firestone Destination LE on 8/16/2010. I had 25,913 miles on the truck when they were installed. Now I have 44,529 miles on it (18,616 miles on the tires). At first they were very quiet; now they are getting very loud. The side walls are starting to split on two of them. What to do about them? I was going on a trip this weekend to Maryland, but I am a little bit scared.

I’m very upset over an auto accident my daughter had a month ago. To begin with, she purchased her Excursion about 4 years ago. She has replaced a few years ago, but never had her spare checked, or replaced. It had always maintained air, etc. She had 6 children, from 11 years old to 13 months. Not long before her accident, she had to put her spare on due to a flat. Then last month, traveling to the oldest child’s softball game that was approx. 100 miles away from their home town (she had 5 of the 6 kids with her), her spare tire blew (the tread separated from the tire). She lost control of the car, and it rolled down mountain hill. She was ejected during the first roll, but the 5 children remained strapped in their car seats throughout the entire ordeal. Many, many people stopped (as she was between two mountain towns, in the middle of nowhere) and called for help. These 5 kids and my daughter were rushed to by emergency personnel very quickly.

I have Firestone tires as well on my 2005 Kia mini-van. I had my first blowout on a major interstate's off ramp. While traveling on I4, I began to hear a rumbling noise from the front end. I knew something was wrong. I was getting off on the exit and it started to get louder. All of a sudden I heard a loud bang. I immediately got off on to the shoulder to keep safe from incoming traffic. Sure enough, the tire had blown a huge hole in the side wall, obviously not repairable. I took the vehicle the next day to Tires Plus. My husband took it in. The gentleman behind the counter claimed that "your wife must have hit a sidewalk or something like that." Really?! On an Interstate, there are sidewalks? Wow, I didn't realize that. So long story short, after arguing with the guy, they prorated us a new tire, same Firestone tire of course.

Yesterday, 6/24/12, I was driving on the interstate when the front driver's tire blew out. There was smoke and a burning smell and I thought my car was going to flip over. Less than an hour or so earlier, I'd just picked up my car from Firestone after they put two new tires on the front of my car. How does that happen?!

I purchased 4 new tires on 5-31-12. Three days after, the driver front tire looked low. I put air in it. Three days later, it was the same thing. This morning, I took it back to Firestone and had them check it. They said that it had a pinhole in the side and it couldn't be repaired, that I would have to buy another tire. 657 miles on this tire and Firestone will do nothing to adjust the cost of what is very well a defective tire to begin with. I am very angry and upset with Firestone and will never do any type of business with this company again.

I purchased Firestone tires for my 2007 C230 Mercedes Benz seven months ago. With only 3,700 miles on the back tires, they are bald. In fact, the one side is down to the core. Now, they are going to give me two new tires (same thing) but I really don't know if that will solve the problem. These tires must be defective.

Overcharge: I spoke with Mr. ** on Friday about my complaint. He stated he would call me on Monday. I didn't hear from him. I called on Tuesday morning and left a message for him to call me. I am still waiting for that call.

I bought a set of tires from Firestone that had a 40,000 mile warranty and only got 10,000 miles out of the tire and they are completely bald. No uneven wear, normal flat wear across the whole tread pattern. I took them to Firestone Complete Auto Care in Yucaipa, CA to have the tires replaced under warranty and they are giving me a 64-cent warranty pro-ration on the tires. I can get an online quote and get the tires for $60.11 and they are charging me $63.38 to warranty the tire. Go to Firestone Complete Auto Care only if you want to get ripped off. Casey, over there, is a shark.

On Dec. 15, 2011, my daughter and her husband were driving my mom's car when the car started bumping. They didn't know what it was and drove home. The next day on Dec. 16, 2011, my daughter drove the car to work in which she said the bumping got worse. She drove into the parking lot at work and called me. She explained what was going on. I had no clue and told her to go to Expert Tires where we bought the tires and see if anything was going on with the tires when she got off work (these are 70,000 mile tires and has maybe 25,000 miles on them). Before she got a 1/2 mile, the tire blew and ripped the front fender off and messed the hood up. She called me and we immediately called a tow truck.

My Firestone Destination LE tires were worn quite a bit. I was sliding all over in the snow even with 4 wheel drive. I was looking for new tires and just happen to check my receipt for those tires. They are supposed to be a 60,000 miles tire but were worn out with only 30,000 miles. I went to the store where I purchased these tires Firestone on Plainfield Ave. in Grand Rapids, MI. I was given the replacement cost with the warranty adjustment and told they only had two; they would call when the tires came in. I stopped back in about a week later and was told about two days. This has now been going on for two weeks and I am still driving on worn out tires. I believe I am just getting the run around. I never had these issues with Discount Tire.

On February 20, 2012, I went to Firestone Tire in new Britain, CT to have a nail removed from my left front tire and plugged. Bob, who was at the desk, had a technician look at the tire and told me it needed to be replaced. When I went to pay the bill, Bob said if I had taken it to Joe's Garage, they would have plugged it but it was company policy not to plug tires. He should have told me that before work commenced. I had to pay $100 for the tire that should have been plugged. I feel that this is less than honest. I should have been informed of company policy before the work began. I am requesting that my $100 be reimbursed. I will submit the bill to the proper individual.

I had my car towed on December the 18th. I used Firestone services for towing, they were good at getting my car to the shop to a Firestone service center to be fixed. But I have tried several times to get a receipt so that I can be reimbursed by my insurance company but I haven't received one yet. This is going on three months and I keep hearing that it has been sent too the claims office. I just want a receipt fax to me why is it so hard to get one? This is my second letter that I have written but I still haven't received a responds yet.

My wife has traded at this Firestone ever since we moved to TX. I had the jeep Liberty towed in on Monday, the 6th of February. I asked the rep to fix and deliver the car, as I could could not drive and my wife Barbara was at home with a broken leg. After replacing manifold sensor, they said intake manifold had carbon in it and should be cleaned out and a tuneup was needed. Then the transmission lines had to be replaced. Ok. But now, they can't or won't deliver my car. Friday, it was done. Saturday, Clark called and said they would deliver on Monday. Now it's Tuesday. This will be the last time my cars go to Firestone.

I had smog check failed and I went to a Firestone store #352686 and wanted to have them check out the car. But the CSR told that if I wanted service, it would cost me at least 50 dollars just to be put on the rack. I have been to other Firestones in the area and they hadn't charged me anything until they found any maintenance problems. It seems to me that since this was a new store, that they would welcome any business.

My jeep is running rough. I took my 2005 Jeep Liberty to Firestone Courthouse Road Gulfport, MS on Jan 30, 2012. I was told by employee Brian that 2 of the ignition coils were bad and the other 4 were going bad following diagnostic check. He recommended replace all coils, put in new plugs and give tune up. Estimate cost $848.00.

I have a 2006 Chevy Trailblazer with 80,000 miles on it and have all my service work done at your Clinton, IA store. My wife took vehicle in at 77,000 in November to have a oil change, tires rotated, trans flushed ,wiper blades and alignment checked as we bought the life time alignment and they did a courtesy check and said every thing was ok. I was under car a week ago and noticed LF tire was worn out on inner edge. We were in Davenport last evening and saw store was open, so I went in and told Megan what was going on and she said she would get it in and have a tech check it out. Tech put on hoist and called me out to show me a bad RF upper ball joint and a loose LH outer tie rod end. My question was why wasn’t this brought to my attention 3,000mi ago? I have Firestone Destination Le that were installed with approximately 38,0000 miles, so I planned on seeing if there was any warranty left on old tires. Megan said she would prorate the 2 rear tires and would give me $100.00 off and fronts were worn because of bad front end parts so nothing she could do.

Left car for oil change. Was charged for 7 qts when recommended is 6. When I questioned it, was told to find a new place for my oil changes.

I was driving south on interstate 20-59 when the tread separated from the back passenger tire which ripped my bumper off, scratched the side of my car and caused me to lose control of my car which I was almost hit by an 18-wheeler. But luckily I had God on my side and was spared. But things could have been much worst. Firestone need to get their tires together before they kill more people.

I was told by the advertisers, who came unannounced to my place of business, that they have a coupon at Firestone in La Habra specifically for $30; I would get $249 worth of services. I told them I agreed because I was a regular customer at the Firestone in La Habra. I wrote them a check. A couple weeks later, I thought I would redeem the oil change coupon that was part of the package. When I went to the service counter, Kevin told me that the package was only for fist time customers.

Two weeks ago, I had the Firestone dealer on Orion Dr. perform a front end alignment on my wife's 2007 Ford Fusion. I don't often drive the car, but when I went to Michigan this last weekend, the car is still pulling to the right. I made another appointment today (11-16-11) and waited for over an hour for the service. The told me that their machine was previously not accurate, but they have it corrected. I asked the technician if he drove the car and if it still pulled. He said he repaired it and now it is not pulling. After 20 miles, the car is exactly the same as before—pulling to the right. When I called, they said to bring it back. My time is valuable and it is extremely difficult to for me to understand why I would allow a technician to repair my wife's car when he is not able to identify when her car is pulling to the right. I am not pleased with their performance, their ability to identify or repair a problem, and especially with their statement, "Bring it back!"

I have a 2005 Jaguar and took it to Firestone to have all 4 tires replaced, (almost $550) about 2 years ago. I recently hit a curb and flattened my 2 right tires. (another $480) When they replaced those about 2 months ago, they did an alignment and balanced all of the tires. I took my car in today because one of the other tires kept getting low. They told me that the wire was showing more than likely from poor alignment. Well, the 50,000 mile warranty on the tire became void because I went about 9,000 miles without a balance. They said that the alignments were done regularly but because of the balancing, they will not cover it! Even though they initially told me the wear on the tire was due to poor alignment.

13,332 miles on a 50,000 mile tire, the Destination A/T, 285/70/17, and not only is there unusually heavy tire wear for such low mileage, but driving on the highway yesterday I experienced a catastrophic failure of the right rear tire.

I installed new Firestone tires Wilderness LE at a GM certified dealer in Hutchinson, MN. Valley Sales of Hutchinson is the exact name. These tires were installed on our Tahoe at 156,526 miles and were supposed to last for 60,000 miles. I just installed new General tires to replace these Firestone tires. The mileage I got out of the Firestone tires was 34,875. The Firestone tires obviously did not live up to their billing. I do highway and city driving, have our car serviced regularly at the GM dealership and they rotate the tires per Firestone recommendations. What is going on? The service manager said that he would mention this problem to the Firestone representative, but generally, they don't do anything as far as adjustments. I think all customers should avoid buying Firestone tires. I have heard others complain about the quality of the tires, as well as their unwillingness to stand behind their product.

I'm not just a Firestone customer, I work there. I am a mechanic for 10 years with management experience, who only agreed to a second interview because the manager promised me $10 an hour (shooting for the stars, I know), so I can get a steady paycheck, which by the way is about an 8k a year paycut for me, but I have just moved from out of state and needed a job.

I purchased new Firehawk tires to receive Home Depot gift card at the Firestone in Morrison Rd, Gahanna OH. The tires produced super road noise from the start, which is totally annoying. After a year or so of withstanding this, I had them check it out and provide suggestions. I was told that these tires are not recommended for my vehicle type (Toyota Sienna Van). Well, why the ** did they suggest these originally?! I wound up getting a new, more "recommended" type for my van.

I have now had 3 sets of firestone all terrain At285/70/17 load e tires on my truck never able to get more than 20,000 miles off them only reason I had so many sets of these tires is because of the fact the firestone dealer gave me a discount saying that I must have gotten a bad set then the second set went from a load D to a load E saying that was why and then I had two of the last 4 go bad in under 10,000 miles and wasn't in a position to replace with a different brand (Michelin stock tires I got 44,000 miles on them, an still had life to them but winter was coming so I thought new tires was a good idea).

I had a front end alignment done a few months ago. It started pulling to the right, so I took it back to Firestone. The guy said that I needed an inner and outer tie rod end, front bearing and rotation. He quoted me a price of $1,576.03. The parts were $125.87 for the inner one and $120.32 for the outer one. Okay, I went to Auto Zone and bought both parts for $43.00. I installed them myself in about 40 minutes so now, Firestone won't honor my warranty because I did the work myself. I'm glad I didn't get the lifetime warranty if that's the way you run a business. Plus, I didn't need a wheel bearing. I saved over $1,500.00.

I purchased tires in August 2007 along with road hazard and lifetime alignment. I had returned numerous times for rotation and alignment but they always had an excuse not to do the alignment. I had to replace my front tires today. They were not going to pro-rate stating that it was a neglect on my part, without even looking at the tires. How can it be neglect when they won't honor what I paid for? I went elsewhere for the two other tires and paid a fraction of the cost and their customer service was excellent. I still need an alignment and will try one more time at Firestone but I will probably have to go elsewhere and pay for it.

I brought my car to Firestone because it overheated. It had no heat and had water on the floorboard. They changed my water pump. A week later, it overheated again. This time they said I needed engine, two engine head gaskets at a price of $1,700, less the $300 for a misdiagnosed water pump. A second opinion at another shop showed the car just needed anti-freeze. A pressure compression test showed no problems with the head gasket. Now the car is running great, but Firestone is refusing to refund my $300 plus for the water pump mistake. How did I go from $1,700 to a gallon of anti-freeze? What kind of business is this?

My car was down and I took it into Firestone Tire to see what was wrong with it. My husband was amusing it was the timing belt. When I talked to Firestone they told me it was the timing belt and it did break. So I told them to fix it. I was never told that the engine could be messed up. After timing belt was fixed, Firestone called me back and said that the engine was messed up so they stopped working on it.

On May 11, I bought a Primewell Tire Package. I used a coupon because of a promotion. The clerk attempted to sell me another tire but I figured this is another sales gimmick. "Get a customer in then sell him something more expensive than the promotion."

I bought four tires in August 2010 and I have driven my car to work everyday for years and didn't know that my tires were feathering until after my mechanic and boyfriend noticed. Now Firestone is offering to sell me better tires because Bridgestone sells these tires knowing that some cars can't handle them.

I had Firestone tires, from my Saturn dealer, put on my car a year and a half ago. They were a 50,000-mile tire. I only had 16,000 miles on these tires and they had severe dry rot. Firestone first said that they cannot do anything about them, but after talking to the manager, they offered me 4 new tires for $252.00, with an alignment. I agreed and took it in on Saturday, July 16, 20011. Yesterday, I had a bad lower control arm bushing they replaced at the cost of $258.00 plus they charged me for an alignment at $84.99, plus $12.84 for shop supplies and 14.99 for Spring Car Care special, which I don't even know what that was for. Well, they said it would take a while. I live right down the street so I said I would walk home and wait. The appointment was at 11:00 am, and it was not done until 6:00 pm. I know they have other cars to do, that is not the problem. When I walked to my car, I thought my front tires looked low, but then I thought, maybe it is because it is a different tire. So I got home but didn't go anywhere else for the rest of the day.

On 05/15/11, I was in the store and then bought 2 tires. On Monday morning, the right tire was leaking. I went early to the store and they filled the tire again. On Tuesday morning, the tire was still leaking. I came back to the store and some advisor referred to me that the ring is damaged. Wednesday morning came, and again, I went to the store and the manager talked to me. They will send the ring to the Turbax. I leave the store, and about 5 minutes later, they call me back to the store.

Approximately noon on 4/4/11, I came to store for tires and front end alignment, at such time I was told the store did not have the tires that were currently on my vehicle and that it would take approximately 2 hours for them to get the tires from their sister store. And have the work completed, we decided to go for a walk and eat as to kill some time. After 2 1/2 hours later we returned to store only to find my vehicle with no tires as of this time.

I bought a 1995 Mazda pick-up which had Firestone tires and they have good tread on them. The problem I am having is one of the rear passenger tires has spots on the side of the tire which the rubber is coming off and showing the felt on the tire. It is getting ready to blow, and it is not safe. I don't know where the tires came from but I feel you are responsible for it because it is a faulty tire. Thank you for listening to me.

I purchased a set of Firestone tires at the local Joplin, MO Firestone. They will not stay balanced and vibrate all the time. Two of the tires were replaced under warranty as they were out of round, which improved the problem but which still persists. I have complained numerous times with no resolution. An additional gripe is the slow service times. Getting a simple rotation and balance takes 2.5 - 3 hours. Overall this has been an unsatisfactory experience. After reading the other complaints, I now know I shouldn't have done business at Firestone. Hopefully, you will think twice also.

I went to this Firestone store to get an estimate on some tires. They gave me the prices and I told them I would let them know thumpers umpers the next day. As I was backing up to leave my bumper got caught on the parking lot concrete tire bumper and ripped it off the car. On further examination, I noticed that there were two concrete bumpers in the lot and the one where I was parked was significantly higher than the other.

3 years ago, I bought a set of 4 Firestone tires. 6 months later, I had a blowout and replaced it with another Firestone tire. 12 months later, I had another blowout and replaced it with another Firestone. 3 months ago, I had another blowout and today, I had another blowup. In the 23 years prior to buying Firestone tires, I had exactly one blowout. In the last 3 years, with a total of 23,000 miles, I have had 4 blowouts with Firestone tires.

I took my car to these people. I needed breaks. They got me to spend $874 and open a credit card which I was okay with, because I needed the repairs. However, they sold me horrible tires, ripped me off and now my 2006 Toyota Camry has issues with it. For instance, after getting all that fixed, the tires are swaying left to right. I contacted the manager, he did not help! Then I went again, he checked the car and said that the struts were leaking oil and needed it fixed. So I got them fixed somewhere else for 60% off the price they were trying to get me for.

On Tuesday, September 7th, I went to the Firestone store on 17th street in Costa Mesa, CA and purchased a set of 4 Bridgestone Potenza RE050A BL 255/45R18 99V tires. They were mounted, balanced and installed. The next day, September 8th I woke up to one completely flat tire and one low tire. I called AAA which changed the flat with my spare and limped my car back to the Firestone store.They claim their installer had installed the wrong valve stem cores on 3 of the 4 tires and thus the reason they leaked.

I went to get 4 new tires for my car. I wanted Pirelli tires and since they could not get those for me, I agreed to go with Firestone tires itself. When I went to the store and asked if I have options to choose from, he asked me what my problem was and to just go with what they suggest. That was absolutely rude. He charged me more and acted in a pathetic way, absolutely no respect at all. I was insulted and charged more than I think I should have been. It was severe emotional stress to be embarrassed in front of others.

When I purchased new tires at this location, I explained to the salesman that I wanted tires that were quiet and would give me a good ride. I had Wrangler tires which I liked. He told me that he has sold a lot of the Destination LE tires and has never had a complaint. I told him I looked up the reviews and there were both good and bad. I have had nothing but problems with these tires. At 65-70 MPH, there's a strong vibration up through the frame of my Honda Pilot.

I went and got my tires rotated and alignment done in July. The next day, my car was still shaking when I drove it. So a friend of mine checked my tires and said the two on the front were getting uneven. So, I went back the next Friday, 7-30-10. I spoke to a guy there and told him my problem. He was so rude. They had wrote on my invoice that two tires were cupping but I didn't know what that meant. So the rude guy was telling me that it comes from your shocks, not good or not getting an alignment every 3,000 miles.

Thank you.

I was driving through West Arizona on the I-10 heading towards California with my Jeep Patriot which was currently using all Goodyear tires. I ran over a branch while exiting off the freeway which resulted in a sidewall puncture of the right-rear tire. I was unable to find a replacement for my Goodyear wrangler tire so I settled for Firestone tire that had nearly identical tread. Not only a 1000 miles later the tire ripped apart at the rim while going 40mph. A new Goodyear wrangler tire was installed that afternoon.

About 4 years ago, we bought a 1995 Chevy Suburban 2500 series. Three days ago, we had a flat and put on the spare in the back. The spare was a Firestone Steeltex Radial A/T. Last night while traveling down Interstate 81 South approximately mile marker 222, we hit a piece of retread in the road. It completely stripped the tread off the tire, slamming the muffler into the undercarriage, denting the rear quarter panel, sensing a skid mark down the side of the truck, and busted the rear tail light.

I purchased two tires from them and paid for Road Hazard on those tires. These are 60K tires. Less than 1,000 miles after buying these tires I need to have one of them repaired. With less than 10k miles I had to have that same tire repaired again. This time they wanted additional money or they would not repair the tire. A similar priced tire from a competitor went 80k with no need of repair once. They eventually gave me an unmounted tire and my rim back, and tell me I have no warranty on this tire. In the past they have called and quoted prices that are then lower than what the final bill is. I can see no reason on earth to ever give them another dime, and will tell everyone I meet not to buy from them. I now have to find and pay someone to put the tire on the rim and balance it. From past experience I wonder how safe these tires are.

On Sunday, May 9, 2010, I noticed splits in three of four of my Bridgestone Firestone insignia tires. The splits were in the sides of the tires. We have purchased tires for all our vehicles for at least two decades from Firestone and had no problems. There is a 65,000 mile limited valid warranty and protect tire repair and replacement plan in effect. At this time, there are only 10,000 miles on the tires. Speedometer at the time of purchase was 185031; speedometer at time of "splits" discovery was 195,000.

I went to get some tires installed on my 2005 Hyundai and was told I needed brakes. I did this on May 1, 2008. I was told at that time that the rotors were turned at that time. I noticed an awful trembling feeling with sudden braking. I was charged $134.99 for front brake pads. I went back to the store in January 23, 2009 and they replaced the rotors and were going to charge me for both of them and I refused to pay, so we split the costs. They paid for one and I paid $95.29 for the other rotor. At that time, the car had 61939 miles on it. The brakes are still not correct so I have called the manager, Melvin **. He told me to take it back to the dealer and if they said they were not installed correctly, they would give me back my money. Why did they just not do it correctly the first time? Please tell me what to do. Thanks.

I owned a 2006 Chevrolet HHR. It was involved in an accident in 2009. As a result of the accident, 2 of my 4 tires were replaced with Firestone FireHawk tires. Recently (April 13, 2010), I was traveling on the 91 Freeway east bound in the carpool lane with my lady friend when we heard a pop. After the pop sounded, the car went out of control and hit the center divider. After that, we were thrown across the freeway in traffic out of control. We almost went off of the freeway. Once we came to a stop, we got out of the car and noticed that one of the Firestone tires had blown out. The side was completely gone. The tire was the reason for the accident.

I bought four 195/60/r15 Prime Well tires and after driving home, I noticed the auto was pulling badly to the right. I immediately thought I needed an alignment but did not have time to do it that day. The next day, I went to a wheel alignment shop and told him my problem. He said I had a bad tire, so I went back to the Firestone store where I got into a shouting match with employees after I told them what the alignment shop told me.

I replaced the tires for my Nissan Maxima with Bridgestone Turanza after the usage of 68,000 miles. It has been only 36,000 since I used the new tires and now, the tires are to be replaced again. Firestone had very tall claims that Turanzas are best of the breed and last 60/65k miles (as they did with Turanza EL42 Original tire on same car before) and I paid $860 for four tires with Road Hazard package. My car visits Firestone for regular 6k mile tire rotation and 90% of 38k miles on highway. Why does Turanza EL400 wear out so fast and why should Firestone still claim Bridgestones are the best in the market? They should seriously consider my issue.

My husband was driving my truck when the valve stem broke and somehow, he got it home. When he got it home, the tire fell off.

We purchased a new 2006 Saturn Vue. As of today it has just over 18,000 miles and the tire tread is separating and cracking on all four tires. I've contacted F-B, (without a response) and three F-B dealers and the Auto dealer. The info from the tire dealers, "Those tires do not have a warranty", "normal" and "we'll work with you somewhat on a new set".

I purchased 4 Firestone tires with a road hazard warranty at two separate times. First two tires purchased in 2008 fourth quarter, and second set about two months later. In June of 2009, I was traveling on the highway and heard a horrible noise. What I learned was that the tire had shredded! Firestone would not replace it because I was told that the first set did not have documented evidence of road hazard warranty (did not have my receipt).

I took my truck, Ford F-250 Turbo diesel, to Firestone to have my brakes changed. They changed the brake pads for around $400 and said everything was fine. Less than a week later, the brakes began to squeak. I figured they were new and breaking in. From that point on, they never stopped squeaking and progressively got louder. As I was busy with my job, it took over a month before I could take it back. When I took it in for them check and/or fix, they said and showed me damage to the front rotors, an uneven wearing of them, which caused the squeaking.

My son and I went to the store stated above to buy tires. And I was told that the manager could turn me down to buy the 4 tires if I did not buy 4 valve stems. So my complaint is that it is wrong for Firestone to try and make me buy something I don't need just for their profit.

On 09/19/2008 I took my vehicle in to have my tires replaced. My appt was at 12:30 pm and I admit I was 8 minutes late. I informed the owner/manager that I needed to have my veh back by 3pm so I could get to work at 4. I was not contacted until 3:30 pm and they were just talking about my alignment information. I spend over a thousand dollars with these people and told the person who called me the day before and the manager when I needed my vehicle back.

while traveling on I95 north through North Casrolina on JUly 4th weekend 2008 in My 1997 Georgie Boy Motorhome, I had a blowout of a Firestone 16 inch tire. It blew out right at the Name Firestone and the tread wrapped around the axel, tore up the side of the Motorhome and left me on the side of the road. I soon found that ALL of my tires, while still having very deep tread on them were Seperating. Being Dumb on this issue, I never thought about checking my Motorhome tires. They all are gong to be replaced (At my cost no doubt) with GOodyear 16 tires. Please everyone, check your tires on your Motorhomes. If it had been a front tire aI may not be here reporting to you all. It appears that it's not just Ford Explorers that are in danger. Charlene In Florida

I took my 99 Buick Park Avenue into the Care center on 7/7/08 to have two new tires placed on the front end. The total cost, including balancing, value stems and old tire disposal amounted to 216.96. A lot of money but I was willing to pay the cost, however when I went to pick up the car on 7/9/08, the price had now jumped to 389.56. When I protested the cost, they said it needed brake rotors on both front wheels.

In about 1998 I bought a used Lincoln Towncar with 4 almost new (judging by the amount of tread left on them) Firestone Tires ---50,000 miles on the car. I asked the seller if they'd had any problems with these tires? No they replied. I installed the popup covers for the air valve covers that would show me everyday if the tires were low on air. After using the tires for about 6 months, on the Perris Freeway 215 in Southern California driving at about 60 MPH, I heard a thud sound as I was driving. I pulled over to see that the right rear Firestone Tire with at least 60% of the tread left had blown out. The tread of the tire had separated and there was a pieace of loose tread about 2-3 feet long. This loose tread had slapped against the back bumper of the car and the rubber that is part of the bumper had been torn off.

We own a2002 Gulfstream Motorhome taht sits on 6 Firestone steeltex LT225/75R 16 Radials . Three of the Six tires have all experienced sidewall blowouts due to some type of sidewall problem were the tire separates around the name area on the tire untill the tire blowsout. The remender of the tires seem to be separated in the same spot

I have not gotten the estimate to fix yet but this company should pay for its faulty products! This is [wrong] and could have killed me! I will NEVER buy Firestone again! This accident happened yesterday! Sever damage to rear quarter panel. Blew both rear tires. Damage to brake system. Interior damage.

July 14, 2007, we were traveling in our Fleetwood Motor Home east on I-40 in Arkansas. All of a sudden the motorhome began to violently vibrate, there was an intensified roaring sound, and the motor home was out of control shaking rapidly across the Interstate. Over a period between July 14 and July 23 we had four blow-outs from these tires: Firestone Steeltex Radial R4S Load Range E LT225/75R16. We are in possession of the tires and have photos. Firestone assigned an adjuster who wants possession of the tires, and we refuse to give the tires to Firestone.

After buying Firestone tires last year and only putting 7k on them the tread began to flake off the surface of tires. This created a road noise and vibration that is unacceptable. I have had to purchase new tires as they are unusable in current state. I have retained the tires as proof of flaw as well as photos of tread if needed.

I had a set of 4 Firestone Steeltex P245/75R16 Radial tires put on my Dodge Ram 3/4 ton pickup. Luckily we did not wreck out but we sure cleared out two lanes of highway when the back tire exploded amongst traffic.

On a cross country trip we had 3 blow outs on our Coachmen Santara Class C motor home. All three tires were Firestone Steeltex tires size LT225/75R16E which were original equipment on our brand new motor home. At the time of the blowouts, the tires were checked regularly for the correct amount of air and we had only 16,000 miles of wear on them. The Tread separated from the tire doing severe damage to the wheel wells before we could stop. It threw out the air suspension hose for the rear of the RV which needed to be replaced.

On Mother's Day 2006, my mother and stepdad were driving home from Austin to Houston in their Explorer Sport Trac. Travelling east on I-10 approximately 65 mph. I can verify all of this information, as I was travelling in front of them by about 1/4 mile. The weather was overcast and approximately 85-95 degrees. The tires were Firestone Wilderness AT. They had owned the truck since the initial well-known recall of the very same tires and did have them replaced. The back left tire threw the tread. My stepdad heard a loud boom sound and the truck began to swerve to the right. He tried to correct it and did for an instant before the truck slammed nearly head on into the guardrail.

I found this website/blog tonight when I was searching for blowout problems with the Bridgestone Revo Tires. I have purchased these tires twice for my Toyota 4-Runner with the last purchase being in April, 2006. They are not inexpensive tires, at around $160 each tire. I also keep my car in meticulous mechanical condition and make sure the tires are rotated and maintained regularly. Tonight my 17-year-old son was driving my car and the right rear tire had a sidewall blowout on the freeway. He ended up fishtailing and going head on into the center divide with both air bags deploying and the front end of the car being totally destroyed. He was incredibly lucky and walked away from the accident with only some minor bruises and burns from the air bags. We live in So. California so the weather tonight was perfect, dry conditions for driving and, there was no debris on the freeway that would have caused a tire to blowout. The CHP agreed that the cause of the accident was purely a blown tire.

Regarding Firestone Steeltex RS4 225/R16 Load rated E tires: While traveling at 50 mph in our Class C RV the inner passenger side rear tire blew out. The steel belts whipped around and actually tore some of the RV's framework apart. The tire just blew - violently! The tire appeared sound; 60% of tread remained; there was no weathering degradation evident. The vehicle was kept inside away from weathering elements. In short there was nothing to indicate a potential problem. Tire pressure was at mfgr's specification. No noticeable road hazards were encountered. We do not feel safe at all with these tires.

I purchased four new tires from this store. After two months a bubble appeared on the side of one of the tires. They said my driving had caused the problem; that it was not a defect in the tire. I had to replace my new tire with another new tire. A few months later I noticed another tire had a bubble on the sidewall. I let it go and it has gotten increasingly larger, so today I am going to go in to have it replaced. They said if it was not the tire I just purchased in Feb. then I would have to buy a new tire. I am thinking both tires were defective as this seems unusual to have the same problem.

I had to replace one of the Firestone Steeltex Radial R4S tires on my 2000 F250 truck at 44,151 miles and almost 3 years of use, not due to insufficient remaining tread but due to a bulge in the tread due to belt separation. I purchased one tire, with a small pro-rated discount and put the spare on the other wheel on that axle, moving the other 44k mile tire to spare duty. I was disappointed in the failure mode, but had gotten decent mileage from the tire. On July 29, 2006, at just over 78,000 miles (34k miles on these tires), on a trip from San Antonio, TX to Oklahoma, about 65 miles into the trip at about 9:30 a.m., the right rear tire blew.

I bought two Firestone atx tires at a yard sale 3 months ago. One month ago, a tire lost it's tread and blew out. My wife almost hit a bridge, but missed it. Last night, 7/26/2006, the other one did the same. I heard something about the recall last week on the news, so i checked, they were on the list. I did not know these tires were on recall , or I wopuld not have bought them for twentydollars a piece. I called a firestone dealer and explained. He said he would not replace the tires because the recall was over. ther was slight damage to the vehicle. I should not have been able to buy these tires. I did noy want new tires, just a couple of good used tires. I say used because we are not people that have alot of money. I'm not out to get more than I deserve.

I purchased a 2000 GMC Savana cutaway van w/ a cargo box in 2000 from a dealership with 8000 miles on it. It had the factory installed Firestone (I think they were RS4 radials on it. I mentioned my worries about the tires to the salesman and he assured me that the GMC Firestones had no problems-they were a better quality than Ford's version. After 2 massive tire failures at interstate highway speeds, I replaced them with a different brand.

On March 3, 2006, at approximately 1:00 p.m., my wife and I were traveling northbound (I was driving) on I-95 in Martin County, Florida in our 1999 Honda CRV. The weather was clear with unimpaired views. I was traveling the posted speed limit and there was no visible debris or obstacles in the roadway. Approximately 1-2 miles before the St. Lucie Blvd. exit, I began to notice what seemed to be a very slight “tremor” or “vibration” in the steering column. As my vehicle traveled further, the tremor very gradually increased. I thought it was possibly a wheel alignment issue.

2yrs ago i purchase 4 tires in which it had a warranty for 50,000 miles on 2/06 my wife when it to firestone for an alignment check she ask them to check the tires and they did. mr hurt told her that they could not replaces the tires for free that she had to repurchase because the warranty did not cover for the miles we did not used and one of the tire had 5 nails in it. the tire had 36,000 miles on them. he wants to credit 27% of charge from the old tire to the new tires. my complaint is why am i been charge to buy new tires if the warrnaty is 50,000 and what is the warrranty for?

My fiance called firestone and asked for a quote on tires for my 98 Chevy Malibu, including everything. The store manager gave him a quote of $223.40 for 4 new Lemans tires. That same day I went to the shop and had the tires put on. The manager asked at that time if I would like an Alignment done, and I stated yes. At checkout I assumed that road hazard insurance was on the invoice because I was NEVER asked wether or not I wanted to purchase it. 16 days later I had a screw in the sidewall of my tire, I went to the shop and asked them to repair it.

This was over 1 year ago, but I just saw this site and thought I would inform you of this -- because it still upsets me. I purchased some tires from Firestone with the Road Hazard Warranty and front end alignment just before I left for Kuwait, so my wife would have could drive safely while the Army sent me elsewhere. Everything worked out great. I was hoping to do a lot more business with Firestone in the future. But I doubt it - because:

After less than two years and 16,000 miles my front tires are falling apart on my 2002 Toyota Prius and back tires practically threadbare. Neither the car dealer nor the Bridgestone dealer is willing to give any compensation for tire replacement. I have photos of the tires and had my husband not looked at them recently I could have had a major accident on I-75 from a blowout. The manufacturer and Toyota both knew about this problem and they now use different tires on the 2004 Prius.

Several weeks later I noticed that a tire appeared to be underinflated. Upon examination I discovered that this tire had the same defect as the one stated above but the tear was only abount 1 inch. I replaced this tire also. The Prius went in for scheduled maintenance about a week later and they found yet another tire with the same defect. (I cannot totally fault the manufacture here as this tire did show a wear pattern indicative of underinflation) I have replaced all tires with another brand. I will neither buy new tires nor purchase a new vehicle with Bridgestone/Firestone tires on it.

I was supposed to drive to Oberlin from Brecksville and was not able to go. The AAA took nearly two hours to come and change the tire. The AAA driver said it was a blowout too. We did not hit anything either in the road to cause this blowout. We could have had a serious accident on I77 or I 480 if we had been going 60-65 MPH when the blowout happened. Why is the tire manufacturer not responsible for this tire? It is only 10 months on the car too. About 13,000 miles on the van.

Being stranded in a different town with my family, I also replaced that tire. But worst of all, on May 15 my wife and twin one-year-old girls were driving on a highway when the left rear tire totally detreaded at 75 miles an hour. Only by the grace of God did she maintain control and get off the highway. The police officer told her she is lucky not to have had an accident. During the ripoff, the tire messed up the side of the van and ripped apart the back bumper. I am still waiting to get a response from Firestone.

He than offered to give me 15% off new tires. Thanks. He gave me a price for new firestone tires I said no thanks and he told he would get me Bridgestone revo tires for about $900. I was so angry I just left the store. I did not expect free tires but come on...

There is a slight ridge on the outside of the tire where the separation is occurring, but the inside wall showed no wear or damage. He offered to split the cost of new tires with me to satisfy my concerns about the tires' safety, but I feel like this is a tire issue whether it be cosmetic or not and they should be replaced by the manufacturer. I have been driving for 25+ years and have never seen a tire do this. He agreed that it wasn't something he had seen either, but could not claim it under the warranty due to the inside wall looking intact. It was implied that curb rubbing could have caused it. I do have some rubbing marks on the tires but more on the front than the rear and it is both rear tires that have the most evident problems.

I had 2 new Firestone tires put on my Ford Mustang and this was shortly after the recall. One tire had 4000 miles on it when the tread came off the tire leaving only the sidewalls attached to the rim. I went to the same Firestone dealer who sold me these two tire and he said they would be more than happy to replace my blown tire for 25% off the price as long as I replaced the rim. I went to a Goodyear store who said it was an example of tread separation. I was so upset at having to spend another $200 on a tire and $75 for a rim.

We were traveling about 70mph and changing lanes when I thought the tire blow out, I was able to stop the car without incident. When we pulled over and looked at the tire, it had peeled and shredded and damaged the tire wall, the light panel on the bumper, the bumper and bent all the metal behind the tire on the driver side. We put the spare on and drove home.

We, my wife and three grandchildren, had a blow-out on the left front tire of our 1999 Ford f-450 Coachman Santara class c motorhome. The tire, a Firestone Steeltex, blew out with the cruise control set at 57 mph, ambient temp 97 degrees. The thead came off in one piece and all that was left was sidewalls. We were towing a vehicle and the Ford we were driving handled the situitation with no problems. Tires are 225-75r16 e tires, aired to factory pressures and have a little over 17,000 miles on the camper. The unit was not overloaded.

Because the tires only had 7,500 miles on them I'm wondering if I should replace ALL of the tires and if Firestone will pick up the tab.

I purchased my car brand new. The car I purchased was fitted with Firestone tires (195/65r15). In the last two weeks both my front tires have gone out. The last one completely blew out on I-5 going southbound. I have rotated my tires and have the documents to prove this. The dilemma I face is that the last tire to blow out will set me back close to $1,000.

Well on may 1st at 10:00pm on the 405 freeway in the carpool lane, the rear right tire separated and caused my wife to swerve back and forth across the freeway until she spun out and hit the center divider. Thank the Good Lord that no one else hit her. The car was damaged pretty bad, and my wife & nephew sustained severe bruising from the violent impact. So I don't care what "new batch" that they put out, I am never trusting that company or Rydell ever again! We tried to contact both companies to no avail.

The tires just blew - violently - and we were stranded until someone could change our tires for us. We have spent hundreds (over $1,000) on new tires, and we still do not feel safe. One blowout was so severe that it bent the framework on our motor home.

I recently purchased a 2001 Ford Escape with the HT wilderness tires. I was assured by the dealer and the Firestone company that they were safe and non-recalled. I have only had the car for 3 months and have about 5,000 miles on it and 2 of the tires are beginning to shread badly.

In November of 1999 we purchased a 2000 Ford Expedition from the Ford dealership in Corning, California. The vehicle was sold with Firestone P255 70R16 tires. Due to the Firestone recall publicity we contacted our Ford dealership to inquire whether our tires were included in the Firestone recall. We made this call several months after we purchased the Expedition. The dealership told us that it is only the 15-inch tires that are being recalled and that our 16-inch models are not included in the recall. Consequently, we made an assumption (oops) that our tires were safe and we took no further action regarding the tires.

I do not feel safe driving the car anymore. What a shame, since my brother and I both purchased Ford Expeditions on the same day with the same tires. We spent over $70,000.00 on Ford/Firestone equipment and now feel cheated and lied to. I and many others need help from someone to make these companies pay up and make us safe in our cars. They both have known for a long time of the failure rate of these tires, and chose to ignore it. They have caused and allowed many deaths. I hope mine won't be among them.

I am writing in regards to my 97 F-250 pickup we bought 10-97. With only 20K miles on the original Firestone tires we had to replace these Steeltex AT tires 235/85/16 because of steel cords showing and literally falling apart. I know these are not the ones being recalled at the moment, but I feel it is only a matter of time until they will be. We are out the expense of buying 2 replacement tires of the same exact kind that were orignally put on and then they too were defective tires.