DriveTime Reviews

I am very pleased with my vehicle and the smooth transaction.

The courtesy and overall atmosphere was great. Great staff, no hassle, no gimmicks. I came in, picked out my vehicle, and drove away a happy customer.

My wife and I made two appointments for Saturday afternoon, 1:15 at Drivetime and 3:00 at J.D. Byrider. We drove into DriveTime in a J.D. Byrider financed vehicle that we still owed $913 on it and didn't know if DriveTime would be able to help us. So that's why we also had an appointment with JD Byrider. We arrived at DriveTime knowing which vehicles we wanted to see because they were all posted online with pics, prices, mileage, features, vehicle history reports, etc. Although we planned on going to JD Byrider at 3 pm if necessary, we had no idea of what was on their lot because they didn't put their inventory online. At DriveTime we were greeted by Josie holding the door open for us with a smile. She took us to her desk and we were very quickly approved for a car. Before heading out I did a google search of the trade-in value of my old car, it came up $2770. DriveTime paid off the $913 I owed and credited me with a $3,100 down payment on top of that!

I had a great experience with DriveTime. They were so patient with me while I looked cars since I'm such a picky person when it comes picking out a car. Everyone was nice and very helpful.

My experience was awful. The workers at this location were rude. I only went to this location because of the variety of cars, otherwise I would of went back to the location in South County. This will be the last car we get through DriveTime. And that is saying something because I have referred over 10 people to the South County location. And this time around I've already had to pay 800 for repairs and I've had the car less than 4 days. I thought DriveTime was about having quality cars when I get into the car not having to put money in the car because all four shocks were so rotted I had to replace them - so it was safe for my 11 month old to be in the vehicle.

Frederick was the best sales advisor I've ever met. He followed up and won my business. He was able to explain things to the point I knew I made the right decision by shopping at DriveTime.

Both the sales person Mike and finance person Alex at the WPB location were very helpful, very professional and made the whole experience enjoyable. They explained everything in detail and went out their way to assist us with any additional comments or questions.

Let's just put it this way. I can't stop smiling or driving since I got my car. Thank you DriveTime.

I haven't had my car 3 weeks and having issues with it. I ask the man before I got the car about the brake light and traction light being on. He said it would go off. Well of course, I have been riding with it on and it don’t go off crazy.

Because of being laid off after 17 years with company, could not pay bills and credit went down drastically. I had no choice but to use alternative method for a vehicle. I have bought from DriveTime previously with good service. However, pricing is an issue. APR is way too high. But had no choice.

Drive time has been the utmost respectable car dealership I have ever been to. The employees treat you right while other companies see you as money. Their services of all kinds from customer service to the actual vehicle purchasing was by far the best experience of car buying I have ever encountered. I recommend drive time to all family and friends and to people that have never even heard of them.

My husband got his 2012 Altima, had a issue with transmission but they got us a rental and fix our car, no hassle. The reps at Riverside dealer were very nice, welcoming, and got me the car I wanted. Candace helped my husband and she and her team help me. I'm very happy with my mini Cooper and I will recommend family and friends and will be back for my daughter's graduation car soon. Thank you DriveTime.

You cannot get better customer service anywhere. When these go awry, they help to make things right. Nothing but good things.

The service was good but however i have to put my vehicle in shop after just 3 days.

All your vehicles in the Dallas are do not get a wash and a full tank of gas. My experience would have been the best if this would have been the case when my vehicle was delivered.

I have been among the bottom feeders of the used care sales world. Interest rates too high, prices of cars too high, questionable maintenance and quality control, and just overall shady!

The staff was very helpful and knowledgeable. Eddie was very friendly, personable and professional.

I was getting very overwhelmed during my car search and I went to Drivetime and got A+ treatment from the sales team. I'd recommend everyone choose DriveTime when they're looking for their next vehicle!

Very satisfied with the service. Will most likely purchase again from the dealership.

We have a wonderful time. Got there and was greeted very well and was helped and very satisfied with the people. I would recommend you all.

My boss referred me to DriveTime saying it was so simple. I completely agree. Everyone was super nice. I was able to get the vehicle I wanted, with a down payment and payments I could afford. I would recommend DriveTime to anyone with credit problems!

It was a good experience. The dealer helped us to get the lowest down payment. He even gave us a ride to get the rest of the money I needed! The only thing is the process took a little longer. I recommend DriveTime to anyone with credit problems.

Charles was my salesman, he did a very good job on providing me with the info and knowledge about buying from DriveTime. He followed up on everything he said and if he didn't know a question I asked, he found it out for me within a timely matter. He was very polite and friendly on how he talked to you and didn't seem like a used car salesman. I give him an excellent review. Thank you.

Mariano at the Wyoming Blvd. location in Albuquerque was very nice and had a broad knowledge of the products available as well as the internal Audio system in the SUV I purchased.

From the time we walked in till we left with our car, we were treated with respect. My favorite part of the experience was when we went through the mechanical checklist for the car. I have never been to a used car lot where they made sure the car was mechanically sound and did not have any warning lights on the dash. I will definitely be going back for our next car.

When I went into the Wyoming location, my experience started out good. Lara assisted me in looking at cars and suggesting test drives. We ended up needing to go look at a car at another location because the car I liked had mechanical issue, so she drove me down to your central location. When we got there, I ended up liking a different car than the one we went to go see. This is when my experience went downhill. She made me feel like she was pulling me away from the car I wanted. I asked to see the inside of the car and she couldn't find the keys so she said she went to go ask for the keys to it.

Very friendly and helpful.

They were very helpful!! They helped me find the perfect car for me!! Thanks.

Thank you so much and a special thank you to Ryan at the Havana store!

It was a great experience. Went in stressed out and didn't know what to do or expect and Vince made it so easy and the process was easy as well. I was put at ease the moment I walked in and it was a great experience. I highly recommend drive time.

Atlantic Blvd. Drivetime - Overall it was an excellent experience. I have a driving job and was very upset my previous vehicle just gave up on me. I came into DriveTime and they immediately could tell I was upset. He sat me down, offered to get me a drink and then assured me that we would resolve my issue. And we did. He wasn't pushy, he was very informative and let me decided everything.

Everything was going great until someone shot at the dealership. Me and my mom and brother were sitting by the window when someone shot at the place hitting the window where we were sitting at. It scared us pretty bad. Luckily no one was hurt.

I went to drivetime when I had nowhere left to turn. My credit was shot due to previous car deal that left me owing over 5000 on a car that didn't run past the 1st day. Drivetime pre-approved me immediately but when I got there I was told my credit was too poor that id have to put $4000 down and there was only one car I could get with that! A pt cruiser with a lot of miles! Over 150000! I left disappointed! They were very nice though.

I have to admit I am pleasantly surprised with my recent experience at DriveTime. Here are just a few things that will probably surprise you. I went in with a budget. I told Nicole and John what I had allotted for a down payment and what my monthly budget would be. They found me a list of cars that would fit that criteria and I got to choose!...They did not try to push me into what I could not afford and all choices were nice! Once I picked my new car, they allowed me to place a very small holding payment to hold my car until I received the rest of my funds the following week. The following week, I go in and everything they said it would be was! No hidden costs added, absolutely nothing more than what I was told I would pay! I will never refer anyone looking for a reliable beautiful car to anywhere but DriveTime!

I had a very enjoyable experience while this car purchase. Everyone was super nice and was really helpful. They helped us with the right choice for our family. They stayed late to make sure that we had a car and everything was taken care of.

My salespeople were really nice and worked really hard to get me approved. I have had my mini van for 2 years now and have found out how many lies I was told in that initial visit. I was told that I would receive a $200 gas card upon making my first payment. Never received it (and yes, I did call several times about it). I was told that I would receive a $200 referral fee if I referred someone who purchased a vehicle. I referred my sister who did purchase one and I got nothing even though she filled out what she needed to for me to get it. I was told that my warranty would last 2 years, it wasn't available after 18 months.

Just went through a really bad divorce and needed a car, my credit was destroyed. Erin made my car buying experience so easy and made me feel great in the process by reassuring me I could rebuild my own credit through the purchase of this car. I am so happy with my car and am feeling empowered knowing my future is in my own hands. It was a great experience. Erin truly an asset to your company. I will tell everyone about my experience with DriveTime. Sincerely Mary ** - Happy Customer.

Better interest rate. Would like to be heard when you notice things that need to be addressed before taking vehicle off lot. Nice staff. Would I purchase again? I'm in the 50-50 people.

I loved the entire experience and the warranty. Everything was explained and I feel like I have gotten the deal of a lifetime.

Hi, my name is Olivier **, and I would like to share my experience with you at drivetime. From the moment I walked into the dealership, and the moment I drove off with my new 08 Impala, I was feeling confident about what I wanted to do only because of the employees at drivetime. They provided me with all the information I needed in order to make my decision, also helped me understand what they were telling me. The guys at drivetime were extremely friendly. From what I experienced at drivetime, I will definitely refer my friends and family, and I will return for my next purchase.

This is a great dealership for those with credit issues. Helpful and relaxed atmosphere was appreciated. I wasn't talked down to and found a vehicle I love.

DriveTime approved me right away! The entire staff was extremely friendly and willing to work with me. I will recommend all my friends and family to go there as well! I couldn't be happier.

Thank you DriveTime of Mechanicsville, VA and Raymond ** (my sales advisor) - I purchased a used 2009 Toyota Camry from here and I love it. Raymond is awesome - if you're looking for a car go see him. I had doubts about DriveTime but was proved wrong.

I was searching for this particular car and I found your website. I read everything about your dealership, and it was exactly what I was looking for... As soon as I look your car in your lot, I told myself... today I will drive "my" car... and it happened. The salesperson approach to me as he know me for a long time. He help me in everything. He explained to me all that matters to my new car. He was a professional salesperson and I was happy to be there, and I am happy with my new car, and I will recommend this dealer to all my friends... Everybody were nice in there. It was a great experience to buy a car in this Dealer. Dontavian ** was the professional salesperson and Thanks to him... I am driving the car I was looking for a couple of months. Thank you!!!

Pleased with the buying of our 2011 sorento.

Will try their best to suit you with what you are looking for.

I was never pressured to buy anything, which was a refreshing experience. The staff was very helpful and I got the car I wanted. They brought the car to Greensboro that I picked out online from Winston Salem and afterwards even went with me to get items on the car repaired.

When it comes to buying a car, it can be a very stressful time. DriveTime has made buying a car very simple. That is what customer always want is simple and fast service.

Good experience at dealership.

It told us to find a that works.

I purchased 2011 Hyundai sonata in replacement for my old one which recently broke down and rendered it inoperable. The manager "Matt" and my agent "Anna" were very helpful in retrieving my old vehicle so that I may use it for my trade in. All in all, it was a very delightful experience and would definitely do business with Matt and Anna again.

Great and friendly place to shop and buy a car.

Robert did a great job with my sale. Thank you.

My credit was less than perfect, and although several dealerships offer help with financing, DriveTime was truly a fast and pleasant surprise for the whole process. The online application was easy and user friendly. I was able to identify which vehicles I was interested in before I arrived on site. When I met Jared, he took less than an hour to confirm my financing approval with LESS down payment than I anticipated AND less than other financing offers I had received. I was able to test drive the two cars I liked and had the payment details with 15 mins. I was able to put money down to hold the vehicle I wanted until I could pay the rest of the down payment within a couple of weeks.

Matthew was very helpful and friendly. He did everything he could to get me into the vehicle I wanted. Reggie got me into the vehicle I wanted with a low down payment that day. Overall it was a very pleasant experience.

IMy experience with the Chandler DriveTime Dealership was superior. My Sales Rep was Michelle and we'd been interacting over the phone after I applied online. Michelle advised what information would be needed when coming into the Dealership and this saved a lot of time in the whole process. I was very impressed with Michelle's attention to detail. She recalled things we discussed over the phone and knew exactly what vehicle I was ready to purchase. Her professionalism, attentiveness and superior customer service skills made this car buying experience far from painful and actually very pleasant. I would recommend DriveTime to anyone looking to purchase a quality pre-owned vehicle and when possible I will provide them with Michelle's information specifically.

Charles was very friendly and informative. He was able to answer all my questions.

Everything was doing very well.

Very good service. Ben, the gentleman who delivered my car, did a fantastic job in answering any question that I asked. If he didn't know, he put me in contact with the main office. Nice and patient. Car dealers at the regular dealerships can definitely learn a lesson.

I thought I would never be able to get a car with my credit. But DriveTime took all my information and gave me the best option that was best for me. THANKS TO KYLE AND VINCE.

DriveTime is a great place for those people who cannot get credit elsewhere. The staff is responsive and understanding.

Staff was friendly and helpful without being overbearing.

The service was excellent and the sales team is great.

I had such an awesome experience with the folks at DriveTime, New Braunfels. Jessica was like a longtime friend and extremely knowledgeable and professional and made me feel so comfortable. Travis was absolutely awesome. On top of all of that, I was in my new vehicle within 2 hours. They topped my fluids off and even put gas in it for me. Thank you so much, Travis and Jessica, for making my experience a fun one. I highly recommend these folks!!!!

My salesman was great. I had all the information I need to purchase my car. With my bad credit I was able to get a 2010 Impala with $250 down. Everybody was friendly and smiling. They made my visit very pleasant and I drove away in my car. Thanks Drive Time.

Good Deal. Very satisfied with the company!

Excellent, great customer service skills.

Staff was friendly, funny, professional and made the process stress-free.

To be completely honest, I was still happy with my first car that I purchased through DriveTime about 3 years ago. I saw that I was coming close to the $4,500.00 mark, so I decided to call and see how the CHAMP program worked. I was assisted on the phone by Nick (who helped me later on in this review), and he explained how everything worked and set up an appointment for me to come down. The next day, I went to the dealership and was assisted by Brandon. He showed me a few cars, and I ended up really liking a 2012 Ford Fiesta.

My experience with DriveTime was the best. The whole staff was friendly and patient and very knowledgeable about their vehicles. I would definitely recommend them to other people the same as I was recommended to them. They went above and beyond other places.

Thank you for friendly service and a great vehicle.

These guys made me feel good again to be able to finance a car.

I completely enjoyed my experience at the Mesa Drivetime. All of the associates were amazing! Robert really made us feel comfortable at our initial visit and David was super-friendly and helpful when we actually purchased the vehicle. I love my car and I am happy to do business with such a great company!

This is my 4th car with drivetime and I'm loving them.

I had a great experience. I walked in tired and frustrated by my day and was treated very well anyway. Nicki and Brian were kind, patient and helpful, even though it was after hours and Nicki had been onsite more than 12 hours. The next day when I returned to do the paperwork, Granville was a champion at customer service. I will tell everyone of my experience and recommend DT to all my associates. Thank you.

Was always afraid to go to a dealer but because of this place, I am glad I did. Love it.

Words cannot begin to explain the experience my husband and I have had with DriveTime. Everyone was very helpful and patient while we picked out our second car. Thank you to everyone in the Glendale location again.

I was pleased with DriveTime because Yanira and Omar and other members treated me with respect even though my credit wasn't perfect. I would highly recommend this company to others!

Very good people, they offered me a promotion to allow me to put less money down to get the vehicle I want, very patient team I'm a very picky person when it comes to vehicles. I will consider at least 10 vehicles and they was very patient will recommend them.

I had an 11:45 appt. I got there early and was taken right in. my salesman Britton got all of my info and started the process. I had my son and two grandsons with me and the sales staff made the experience enjoyable by keeping kids occupied so we could do our business. I had a list of four cars I was interested in and we narrowed it down to two. I drove away in a 2009 KIA Optima which is perfect for my family's needs. The down payment and bi-weekly payments were right where we needed them to be. Very enjoyable experience.

I have had a pleasant experience and it was very stress-free and wonderful. Thank you!

Everyone was very helpful and friendly. My whole experience was very pleasurable.

The salesman were very helpful and informative throughout the entire process. I am very happy with my experience at Drive Time and would definitely recommend them to a friend.

I went in to trade my current DriveTime car for another one using the DT Champ program. All the associates at the Riverside, CA location were extremely helpful and offered excellent customer service. I would definitely recommend them to all my family and friends!

My experience was excellent. I have been telling my friends about Drivetime, they are fair and the approval process was quick. I couldn't believe my luck. I would like to extend my thanks to the team @ Miamisburg Drivetime for making my experience great.

I had a very pleasing experience with DriveTime. They really worked with me to get me in a car. They also worked within my budget to accommodate me into finding something within that budget. The staff worked together as a team and used all of their resources to find me the right car for me. I was concerned about being able to get a warranty because of past experiences with cars and they had one that I was satisfied with. Would highly recommend them to someone who is having problems with credit or getting financing.

Sales Agent James and the entire staff made my buying experience great from the beginning to the end, I thank them!

Frederick was very helpful and made things very easy for me.

After finding a vehicle that for all of my needs Jason had me in and out of the dealership in a little more than an hour. Everything was ready to go when I arrived and it worked out so smoothly!

Can not emphasize enough on how amazing the reps were at drive time. They did everything in their power to get me into a car and they just don't know how much I appreciate it. It is a lot of stress lifted off my shoulders. Cannot say thank you enough.

Erin is the best! She helped me with everything down to the tee! Super nice sales representative.

Lived out of state and DriveTime agents at the Alameda, Albuquerque NM location, worked with me and helped me drive off with 2012 Ford Escape - Thank you DriveTime!

I purchased my car 4/12/2014. Approximately 30 days later, codes displayed on the panel. Contact Avarex. I was referred to a shop to find out I need an update from Dodge. Now my coolant & engine oil are mixed. Now I need a engine. Will be contacting DT to see what can be done...

Purchase car from Drive Time. Within one hour I had problems with the car. I've only had the car for 35 days and have been to the shop 4 times. I have already spent more than my payment in repairs. Sales people were very nice but who isn't when they are working in commission. The warranty company just informed me that only 6 mechanical items are covered but Drive Time lead me to believe it was all covered. I have had problems with the battery / water in truck / wheel bearing and transmission leak. Why would you sell me a piece of junk for the price of a new car? It is so unfair the way you treat you customers. Now I know why you have a 5 day return policy because you cover up your problem so they will not show up until later.

In general our experience at Drivetime was pleasant and the treatment courteous and professional. The selection of cars and trucks was very satisfactory and we feel we got a good deal in our purchase. We would recommend DT to all our friends and associates. Thanks again.

I leased a car from DriveTime. I had it three days and was in the shop. It's been a week, it was a shop again - a total of three times within two weeks of owning the car are leasing the car was in the shop they were really trying to keep me happy and every time I went to the shop I wasn't charged any money. We got the first problem fixed but now there's another problem. The leasing department is telling me that I have to file a claim and pay a deductible to find out what's wrong with it.

Car is overpriced. Interest rate is VERY high. Was told by the Manager if I didn't agree to purchase the extended warranty, GPS, & gap insurance that I would have to put $1000.00 down to get a vehicle. I was desperate and needed a vehicle. I feel like this company scammed me due to my low credit rating. Disgusted and will NEVER recommend Drive Time to anyone! My salesman was very nice and a great person.

Great service. We arrived just to look around and find out where we stand and was so over whelmed with great customer service we decided to buy on the spot. Great group of people.

I couldn't have asked for a better crew to help me show my daughter how to purchase a new car. It was the best experience I've ever had! DriveTime is the ONLY dealership that has ever treated me with respect and didn't make me feel like I wasn't worthy of getting a new car. Past experiences I've had were demeaning and torturous! Thanks for all the help!

Enjoyed our experience with DriveTime even though they sold the first one we picked out. They gave us the option of another that we liked better had more features less miles bigger engine. Would recommend DriveTime to anyone who is in the market for a good used car.

Kurt did an awesome job!!!!

Was looking for a car & everyone was turning me down. I applied online. It said approved. I took a chance & went to see if I could get a car. Mel put up with me & didn't stop till I found what I like. She was determined to put me riding that day. I love it & they made me happy. I recommend Drive Time to anyone.

This is the second vehicle I have purchased from DriveTime, and my experience was absolutely great. I was a little short of being eligible for their DT Champ program, and fell in love with an upgrade while speaking with the staff members at the Arch Road location. Each of the folks I worked with, Michael, Cody, Laura and Terence relentlessly worked to get me in the upgrade AND at the price I was willing to pay. They went WAY above and beyond and I am fortunate to have my car and credit building needs taken care of so professionally.

I never thought I would own a nice car and Tracy at DriveTime allowed me to do what I never thought. Now I'm driving in a nice car with no worries. Thank you.

The gentlemen at DriveTime were very professional, helpful and comforting. Much props to Courtney ** and Mohammed. Two great guys to do business with.

This was the most stress-free car buying experience I've ever had. And due the amount of stress I was under at the time I'd of expected to be stressful, the Montgomery team went above and beyond to ensure that it wasn't and to help me in my current situation. Amazing group of people! I will def recommend to everyone.

9 hours after getting car it broke down. Sent me to a repair shop to get it fix free. After working on it drove it 4 miles and it broke down again. On my way back to repair shop. To be cont...

Knowledgeable and friendly salesman.

Justin was a great help. He went out of his way to make sure that I got the car I wanted.

DriveTime has made me happy.

Very happy with the car. The payment is insane but to be expected. Only complaints I have: The relentless phone calls between pre-approval and going to the dealership. Why get pre-approved if I have to repeat the process over again at the dealership? I was asked 6 times how I heard of Drivetime. Ridiculous. It took 4 hours. 3 of those were after I chose a car. I've never bought a car and had to wait around that long. Buying my house was faster.

The Process of the Purchase of a new car was wonderful. The staff were very friendly and helpful in my need. The selection of cars were amazing, they helped me find the right choice that fits my Budget. Overall, I am very happy and would tell others about Drivetime.

I was really in need of a car and was so happy that I got it done the same day.

I received a phone call from Bawb. And he simply said that I was pre-qualified for a loan. I arrived at DT and was out of the in a zip with a new car.

I went to DriveTime to buy a safe vehicle for my 6-year old son and new born twins. I picked out what I thought was a nice van. When it was finally time to do the vehicle inspection, I noticed the locks weren't working. The only door that would unlock was the driver side. The van was taken to the back and I was told the problem was fixable but not till Monday or Tuesday. It was Friday afternoon and I had already got rid of my old car and I was now being told I had no vehicle for my kids and I till the following week. I was told I could pick another van but I didn't like any other van. I asked if I could bring the car back myself the following week so I could my kids and I around till then and was told no.

The lease department had our payments going to the wrong account number for many weeks (2 months to be exact). I had to call them to get it all straightened out because they were too incompetent to figure it out for themselves. Had me fax them proof that they were taking my payments automatically out of my account. The vehicle had issues before my 30-day warranty ran out. I called the lease warranty department about the issues and they fixed ONE problem, but then wanted to charge me $100 for each issue to take the vehicle to the different shops. Of course, I refused that.

DriveTime has always been very accommodating with me. I have always walked in feeling in dire straits with major car breakdowns. And have always walked out or should I say I have driven out with a dependable vehicle to get me to work so I can support my family. I think it's great they offer such a long term warranty. They seem to cover every issue that a person can deal with trying to keep a vehicle on the road. Living in the Atlanta area, we put a lot of wear and tear on a vehicle and since nothing lasts forever, it's a nice feeling that there are options out there in case anything happens. In this town, anything can happen! Thank you DriveTime!

Laura was very patience and understanding when it came to dealing with anything I said. It was one of the nicest experience of buying a car I have had. I am happy with the vehicle I have for it being 9 years old. Thank you for a wonderful experience.

I had a wonderful experience with DriveTime in the purchase of my Saturn 2007. The experience was one that I shall never forget. JJ was an excellent salesman from the beginning. He was so clear in explaining about DriveTime that it made me just want to come in to see what they could do for me in Conway. So my friend and I decided to give those guys a try. From the door we were treated like royalty. I then felt very confident that I would leave there with the perfect car and I did. I couldn't be more happier with the Saturn Ion. Thanks so much for everything JJ. I will be sending more customers your way. A lesson well taught.

Overall I had a great experience at drivetime. The employees were very nice. They answered all my questions and handled all of my needs. They even work around my pay schedule. I am indeed a satisfied customer.

Your Dealership in Downey, Ca #10002. Lani (sales adviser) was professional, knowledgeable and excellent customer service. She was very patient and helpful, making my choice to purchase simple. Edward (manager) was helpful. Would highly recommend.

The staff at the Chesapeake location was polite, friendly and professional. The facility was clean and inviting. The staff did not pressure me to buy a car from them. They just did their very best to find a automobile that fit my needs and desires. I bought a car from DriveTime and I am very satisfied with my purchase.

It took a little while to "Find" the vehicle I was looking for (Ford Explorer), but one eventually showed up at another nearby lot. They had it brought up for me to see. The rest is "history". The rest of the experience went well.

Would highly recommend.

Our experience at DriveTime was satisfactory. Everyone seemed friendly and greeted us as we entered the store. Our Agent was also very friendly and helpful. The process went smoothly without any issues. We appreciated that they stayed after hours to complete the paperwork!

Very enjoyable and hassle-free customer service!

The folks where I got my truck were very friendly and polite. I was in and out in no time.

We are so happy we came to DriveTime! My husband and I have talked about getting a Toyota Camry but did not think we would be able to do one this soon. When our sales rep Antonius was showing the vehicles we qualified for, we both got super excited when he brought us to the Camry and at the same time we were like "this is the one"! The whole process went smooth. We put it on layaway (which is a great option for people by the way) and came to pick the car up within 3 weeks! We love our car, it's just what we wanted!

I had a great experience purchasing a car at Drivetime! My salesperson Denise was wonderful and even took me to the insurance company before they closed! Drivetime sets you up to succeed. I will definitely recommend to people.

Rick was so nice to me that's why I got the truck. I was in a bad place in my life. He made me feel so much better by being so kind and funny.

The service was truly superb! The purchase of our vehicle was the smoothest car buying process we have ever experienced in our life. I highly recommend DRIVETIME! The Staff was excellent as well!

My car started having problems the very next day. Something I wanted fix didn't get fix because it wasn't considered major. I had a better experience at some other places where I was denied for a car.

The salesman and manager were wonderful. They are all about customer service.

I got the vehicle I wanted and I am very satisfied with their effort to get me in what I wanted. Thank you Drive Time.

My Experience Was Great. Everyone Was Super Friendly. My Sales Associate Steve Made Buying A New Car A Piece Cake. Thumbs Up To The Miami Lakes Location.

I work in the Customer Service Industry as a Help Desk Analyst, in my previous job I taught Customer Service to Tier II and Tier III because even though they were good at what they did. They talked down to their customers and left a bad impression. I've never experienced better Service in my life. Mary was exceptional. She's really a valuable employee with your organization. The Manager was knowledgeable and invaluable in explaining everything in a very professional manner. I had the most pleasant experience and would recommend anyone to go to Drive Time, not because I was able to purchase a vehicle but because I trusted them to do right by me. They made me feel a part of the family. I never was a stranger to them but a friend. They reached out to me and invited me within their circle of friendship. It felt like home. I will be a loyal customer and send anyone I know to Drive Time. Thank you for giving me the opportunity to share my experience with you.

I would have to say that was the best car buying time I've ever had. The people were the best and very very helpful. The only problem I might of had is the length of time spent there 4 hours. But they did make us feel at home.

I love these guys especially tomika **. She went out of her way to find a car that was just right for me. We checked out a lot of cars, exchange lots of conversation. I want to thank her for getting me in to a car that I love.

My service was excellent I need not say anything else!

My salesman Jay was great!!!

I had the pleasure of walking in, being greeted, and having the time of my life... the associates were all very in depth with their knowledge and very accurate and to the point. I was given a chance to test drive the vehicle and learned a lot about personal experiences with my associate. I felt educated, and learned a lot about the vehicle before I even asked. I was happy, pleased, and hope to do business again in the future! A++++++++ rating in my eyes.

This place is great if you have no credit and a first time car buyer. They tell you that anyone can be approved and that is true... but they will also make you pay a very, very high interest and the price of the car changes through the sales process. The sticker will say $11,000 but as you sign the contract, the loan they give you will be for $13,000 even if the car is only 11... Then with interest you pay, $21,000 for a car that sticker price is $11,000... But being a first time buyer, I thought it would be good for my credit and I needed a car so I signed the lease.

Too many hands involved in the process, took more time than other experiences at other dealerships in the past. Plus no one bothered to show me all my features on my car.

The people at the East Colonial DriveTime are excellent. They went above and beyond to make sure we got into a car that we could afford. We needed a car because the one we had needed transmission work and we just couldn't afford to fix it. We really had no cash for a down payment,. However, the manager said he would give us $500 for our broken car if we could get it to the lot. We got it towed to DriveTime and we picked the car we wanted and could afford.

These guys were organized and kept their promise to me to have me in and out in 1 hour. Which is amazing to me as the previous car lots I went to couldn't make up their minds in four hours and kept giving us false hopes. Thank you Drivetime and thank you Jamon **,and all the financing guys there. They all made it a most pleasant car buying experience.

It was great. The employee are professional and friendly. I enjoyed and satisfy with my purchase. I will honestly recommend the company. Thank you Drive Time.

I only stopped by to look and I ended up driving away with a sweet Malibu. Cody my sales rep was very courteous and very knowledgeable about the car I purchased. I was very pleased by the professionalism by all the staff. I didn't feel pressured and it was a great experience for buying a car. I will definitely be recommending DriveTime to family and friends. :)

I had a wonderful experience at DriveTime. They were very professional, welcoming. They got me in & out.

The staff at DriveTime was courteous, attentive and just nice. Jay, the young man who took care of my request, was very respectful and answered all my questions without any frustrations which I greatly appreciated. My experience at this South Blvd. location in Charlotte NC was the best. All my other unpleasant visits to other dealerships has been forgotten. THANK YOU DriveTime!!!!!!

By far the easiest car buying experience I've ever had.