DriveTime Reviews

I found the car I wanted online then just came in and got it. Pretty simple. Especially since no other company would help me get a car.

Great customer service. Transparency in sales.

I was very supersize about the service we received, it was helpful for my daughter. Real first time expertise with a real car dealer without the ha-cal. Thank you for helping her learn.

Barron and Curt made my truck purchase a pleasant and comfortable experience. Curt wasted no time getting my truck brought to their location and he and Barron were very patient and helpful with my insurance company. Matt went the extra mile and sent my insurance company a copy of my drivers license after I had already made purchase and left location for couple hours. I would rate them and their location the highest rating possible.

I loved my experience with DriveTime! The helpful staff was fun and professional. I would definitely recommend Garrett and the whole crew to anyone. I love my Chevy Spark!

Very friendly sales people. I am very happy with my vehicle. Outstanding service through everything. Again thank you DriveTime.

Extremely happy with Jameason. He made our experience especially worthwhile! Because of him, I was able to close my transaction that day. Thank you.

Our salesman Sudan was very nice. He made sure everything went smooth and he explained everything. Couldn't ask for a better salesman. Thank you Sudan **.

I was pleased with my experience. Emily was great via email and over the phone. All the detail information was able to be taken over the phone which somewhat sped up the process. My car had to be transported from Raleigh, which they did with no hesitation and my car was on the lot the next day. Once I arrived, Emily got right to it and started helping me. One minor bump in the road, but other than that, I was very pleased. It did take longer than expected after I had already given all the information over the phone as I was at work while doing all the information exchanging, but it was because of the slight bump that it took a little longer. Overall, my experience with DriveTime and Emily was very good! Interest rate was pretty high, but I'm almost positive it's because of my credit, which I was still able to get in a car with no issues, no co-signer, no hassle! I would recommend other to come to DriveTime if you have credit issues!

Thank you Mark and Chis at the store on Wyoming in ABQ. You both made my first experience buying a car very exciting and easy. You both are amazing! I love my car.

I am satisfied with my services. They were quick and convenient and in my budget needs for my first car I truly recommend this location to those trying to get on track and begin somewhere.

The DriveTime on Camelback did amazing! Andee did such an amazing job at answering my questions and helping me figure out what I'd like in a vehicle. The process went smoothly and I would definitely recommend for anybody that was looking for something to at least make a check there first.

I purchased a car from Morse Road from Chris **. I have never had an easier experience and he worked to make sure we got what we wanted. He even went as far to take us to another sister dealership clear across town to look at a vehicle. He was wonderful and I can't say enough good about him. He went way beyond the extra mile for us. I have also began a google review on him as I have never had such a great salesman to work with.

The process working with Sondra was a quick and easy process. Best experience in a car dealership I've ever experienced.

Process was very simple. Good selection of cars. Very courteous staff.

They were very friendly and professional. Although it was busy everyone was nice and helpful.

Marcus is an excellent salesman along with the rest of the staff. I would refer everyone to them!!

Everyone at the dealership made us feel as if we were the most important people to them even though it was a busy day. Everything went smooth and easy, and we are enjoying our new truck.

Everyone at Gastonia DriveTime was professional from the time I arrived until I walked out the door. Joe, the representative that worked with me, made the transaction as smooth as possible. I would definitely recommend a friend and/or family member. Thank you to everyone involved.

I wanted to say that my fiancé and I had an amazing experience at DriveTime and will be coming back and also recommending DriveTime to anyone and everyone. The customer service from the workers was beyond superb. Thanks Joey and Brad.

They were really great.

My experience with DriveTime was awesome. My salesman, Emmanuel **, treated me very well like I was his wife. I appreciated how thoughtful he was. Test drive was awesome. We all laughed and cracked jokes. He provided the whole entire history on the SUV, explained everything to me in detail, and then some. I will definitely recommend DriveTime to my friends and return to buy another vehicle.

I contacted DriveTime for the first time on a Tuesday. They had me in a vehicle that I absolutely love by Friday of the same week. At the end of my process, I truly felt like part of the DriveTime family. I would definitely and have already recommended DriveTime to any and everyone that I come across looking for a vehicle.

Our experience was wonderful. It was very fast. We picked out a few suvs. We finally narrowed it down to one and our sales associate Matt was very understanding and helpful. The suv we picked out was in excellent condition. It was the best buy for our money.

Although, it took forever to get everything set up, I'm a happy DriveTime car buyer. Sale Associate Josh was helpful and knowledgeable on what car was best saver. The DriveTime staff was funny and inviting to me and all guest.

It was my 1st time at the Jacksonville Fl location. The staff was very professional & the popcorn & coffee was very good.

I had an excellent experience while purchasing my new to me car. From the moment I walked in the door until I was handed my keys I felt as though I was a valued customer and not just a dollar sign. Everyone I encountered was great.

Yogi was amazing. It was fast and very easy. I highly recommend them to anyone with no to little credit.

I bought a car. After three days I was not happy with it. Took it back, thought they would give me the runaround. Every thing went great, no trick or any type thing. Got another car with no problems. MR. ** was very professional and knowledge of the cars impressed me. Good place to buy a car. One thing they need, more options.

Excellent service. Never been treated as good as I have by your staff, Marty.

Well I was referred to DriveTime by a couple of friends, and I decided to go to DriveTime and check them out. I was pleased by all the emails I was getting from the associates that were contacting me to come and see them when it came time to buy my car. I'm really glad I did, and I left the dealership driving my new car. Thank you DriveTime and to Lanier ** and Chris at the CONYERS, Ga location!

Customer service. Jr. was amazing and was awesome.

My husband and I had a very enjoyable car buying experience at DriveTime of Lakeland.

After being pre-approved and in constant contact by phone with a knowledgeable salesperson, it only took one trip to the dealership of my choice and I was driving away in my new/used vehicle in less than 2 hours. Thanks again DriveTime!!

Your sales team was really not what I expected. You all went above and beyond to help me get into a great vehicle. Cheers to Quentin... He should be employee of the month. :)

I walked into the car lot, just knowing that I could never come out of there with a car. I have very poor credit and I have only been at my job for 6 months. But I needed a car bad, so I thought I would try DriveTime, but not getting my hopes up. I was extremely pleased with my entire experience. The salesmen are not pushy at all and really considered what I wanted. HE didn't show me any vehicles that I couldn't afford and there was still plenty in my range. I was approved and left in my own car with only 400 down and NO cosigner! I would recommend this place to Everyone! It was a wonderful experience and I LOVE my new car!!

I had an awesome experience. I love my car. Everyone was so nice and professional. They told me every step of the process up front and what they were going to do and help me do. I loved my experience there. I would recommend them to anyone with credit issues or even without issues. Thanks guys.

Our car rep Ms. Capri ** was very professional & delightful in helping my husband find his dream vehicle. It took an extra day because of a mix up on where the vehicle was physically, but worth the wait.

First Vehicle didn't work out so they allowed me to trade for a different car. I am extremely happy with the car and their performance. Michael ** and David (his manager) were very helpful, didn't pressure me and I felt confident it was not a scam. It's hard to find such fantastic character and honor these days. I would recommend them. Tell them Jeff ** recommended them to you.

Great experience with Raynoldo. Great followup and courteous. The entire staff was amazing and helpful. The process took about an hour! That was amazing.

Salespeople were friendly and great with getting us in a vehicle.

Our experience was very enjoyable. The customer service was excellent. Our salesperson was Brianna **. She worked hard to get us into a vehicle and was very nice.

I am so pleased and happy of my choice in cars! My salesperson Cedric ** was awesome and our finance guy was Awesome too!

My wife and I have had bad credit due to an injury and it's been hard to get any loan. DriveTime made it happen. The process was fast and easy, salesmen are very friendly and know their cars. They also have a wide range of cars to choose from and flexible payments. Thank you for the enjoyable experience.

Kelson and Kevin were very helpful and answered questions I asked. I will recommend DriveTime to other people. Thanks again!!!

Everyone was friendly and attentive. They worked hard to make sure I got in the vehicle I desired and at a fair price.

I first put a down payment on a Ford Focus and somehow the communication was not there and they sold the car I still had time to get, BUT it was a blessing... I now am the proud new owner of a Jetta! Steven at the Pensacola location was the nicest! We are very happy with our purchase.

Purchased a 2010 Ford Explorer on February 10, 2016 with DriveTime. The next day the driver's side tire sensor fell off inside the tire, the wind started coming through the window sealing... Told them about it. Nothing was done. 27 days later the truck starts running hot and the A/C fan needs replacing and the thermostat housing as well and I have to be responsible for the 100.00 deductible even though this repair had nothing to do with me. A repair that should've only took a few hours has turned into 3 days later, because DriveTime is giving the repair shop the run around. In the end no one can tell me when I'm going to get the vehicle back. I WOULDN'T REFER OR RECOMMEND THIS DEALERSHIP TO NO ONE. THEY ARE SCAM ARTISTS ESPECIALLY TO WOMEN.

We went to the DriveTime in Chattanooga. Mallory was our sales lady. She was great and really knowledgeable of the Ford Fusion we got. We asked about recalls and there were none. We were in and out in about 3 hours due to the hold up with our insurance. I would def. recommend DriveTime to anyone who has gotten yourself in a bind in the past and you're trying to recover your credit. Happy car hunting guys. =)

Very easy to deal with. Processes were fully explained. They've gotten a negative rap from people but I never saw those issues. It went way better than I could have imagined. The staff seems really genuine instead of shark predators. I will recommend others, not because of the referral program but because of the way they treat people.

Really helped me in time of need.

Todd ** was awesome. Garrett, GM was wonderful as well. I was very pleased with the service and professionalism. I will recommend others to you! Thank you so much! I am very happy with my new ride!

Very friendly and straightforward with things. Would highly recommend.

We met Marc first and then Richard from the Sanford, Fl. location. This was by far one of the best experiences we have had when purchasing a vehicle. Professional, helpful, upfront. We are so pleased. Thanks Richard!

This was our third purchase from DriveTime. It was a great & simple process as always!

Took a chance going in and it turned out to be the best decision ever. Haniel ** was super helpful and patient. Best sales guy ever. Totally recommend DriveTime to all my friends and family.

We are very happy with our car. Ben went the extra mile to make us feel special. We will tell our friends about y'all.

Luckily I had Gap coverage and got into the vehicle I wanted with no money down. The Newport News staff are exceptional and I would recommend them to everyone!

Brian was excellent and great personality.

Went to DriveTime on Cassat and was very pleased! Shiffon (sp?) treated us very well and helped us make the best decision for our new vehicle! Can't thank her enough!

Had a good experience getting a car at Drivetime although I did have to wait both times for more than 1/2 hr even with appointment. But Drew helped me find exactly what I needed in a car. Very friendly and helpful staff. Would refer friends here.

I had great and friendly service. I'm very satisfied with my new car.

I had a great experience. It was fast and got what I wanted.

The sales team was very friendly and went above and beyond to help me out and get me back on the road the same day. I would definitely recommend DriveTime to my friends and family.

My wife and I experience with DriveTime was amazing!!! The car salesman, Kosie was awesome. He was very honest, upfront, and he treated us with much respect. The whole process was very easy and professional. We will definitely be buying all our vehicles from DriveTime!!!

I've been unemployed for a month and a half. They have been very nice to work with me and my situation... I give them 5 stars for the nice people I've worked with like Derrick. He is amazing, he is very nice. But with other people when I set a pay arrangement to give them a payment they always get my arrangement wrong. I get a text stating the wrong amount of money or the wrong date. I would call and then they would say I'm in the wrong when no because I write the amount that's due on my calendar in my phone and my planner in my purse. But now that I got a job hopefully I can bring my account current quickly...

The service was excellent.

After an absolutely horrible experience with Frank **, I was referred to DriveTime by a coworker. My experience was wonderful. The process was hassle free. I wasn't forced into a car that I did not want, nor could afford. My salesman was professional. The rest of the staff was courteous, and words cannot express how satisfied I am with my purchase. I have lots and lots of cards that I am going to pass out to other people that are in the market for a car. The Lord answered my prayers.

Everyone was very nice and helpful. Thanks.

I bought a 2005 Town & Country from DriveTime in 2013 and I have nothing but a great experience with them. Customer service has been wonderful. Going back to them again and from now on. The only thing I don't like is the warranty from Aeverex. Aeverex will do anything to not pay for repairs but thankfully I have only had to use it once. I will be a DriveTime customer for as long as I continue to own vehicles.

Jonathan was amazing and so kind as well as Hassin and Justin. Everyone was so helpful. I'm going to send everyone I know to DriveTime.

Mattew is the best at his job. Not only did he help me, he gave me a good experience! Kendra deserves a raise. She answered everything I wanted to know. You guys are the best. Anyone who disagrees is just losing it. Thanks DriveTime.

My experience was amazing. Katy was a sweetheart. I felt like a valued customer. Also Matt and Ryan did a great job. You get approved and the rest is easy. I honestly recommend DriveTime to everyone I know. Thank you DriveTime for my amazing car. :)

Elena. She is great and personable.

I will be sending people to this DriveTime. I loved it. They were so friendly and helpful.

Everyone listen to what I was looking for and the amount I would like to spend. I driven 3 cars before I made my decision. And the next day when I was to pick up my new car I change my mind and saw a different car I wanted to test drive. Jason, the employee, said no problem and I decide I wanted to purchase the car I just test drove. Jason check the amount and it was a go. So now I have a great car due to their patience. I want to say thank you for a great job done.

My salesperson, Claudio ** was AMAZING!! He was so personable and connected with me in a personal level which made me so comfortable. Only reason not 5 stars is I was there 6 hours and systems were down the entire day/night. I had no lunch nor dinner but was offered bottled water and popcorn. Get your technology right. Otherwise perfect experience. Thanks to finance man Jan as well for his great down to earth demeanor.

The only reason I couldn't give five stars was the length of time it took to finish the sale. It took 4.5 from start to finish, granted much of the delay was due to the computer systems not the employees. This is how car sales should be conducted everywhere & every time. There were no bait & switch, fake inventory or 'sorry just sold the one you were here for' games. The entire team were courteous, friendly and honest. I appreciated straightforward numbers and choices. Again no games just brass tacks down to business. I will recommend everyone I know that may be in the market to DriveTime Mesa regardless of the referral program. Thanks again for taking care of my needs and making the process as honest and simple as possible.

All new to me but was very enlighten. After applying and receiving approval to buy an automobile from Drivetime, I was contacted by a representative from the Pershall office. Me and my husband went out to check out their fleet of vehicles, was impressed with the fleet and decided to take a contract on the 2013 Ford Fusion. The proceeding was handled expedient and professional and explained to us, we signed all the papers, was congratulated and left with the Ford Fusion.

I arrive at the dealership with everything ready, about 0845 on Thursday March 3, 2016. The general salesman arrive and said, "Let me open the dealership and I will be right out." So after wandering around the lot I decide that 30 minutes should be enough time to open up the dealership and we went in at or about 0930. At or about 0945 we were introduced to Christopher ** our salesperson who was just professional throughout. Now I came prepare banks statements, references, bank account numbers and my sister to keep my temper in check. Well Christopher told me that with my down payment he might not be able to get what I want.

All right! DT made me feel comfortable and took care of me so I can take care of myself. They helped me get a car when other dealers would not. Super staff eager to help. Very professional. Thanks, Guys.

This was the smoothest and easiest car buying experience ever. They friendly with no pressure or shame about my credit. They made a trip to Oklahoma City to pick up the truck I wanted and I still got it that day! Everyone was friendly. I have bought cars from competitors who were high pressure and told me no one would work with me. This was so much better!

Good customer service, continued services after purchase.

Would do it again. Great vehicle, and great service. The time I spent at the dealership was most enjoyable and I felt like I was among old friends.

She tells Player was the lady that helped me get my first car and she made the experience a wonderful one. All the employees were very nice and upbeat which I loved.

I was happy with everything. If I ever need a car I would go back.

When I walked into DriveTime I knew that we were welcomed. Very nice people. I would recommend my friends and family to DriveTime. Loving the vehicle.

I very happy with my new car. The best deal in town.

I had a good experience. People very knowledgeable. Good salesperson and good management.

The salespeople could be nicer. Also my vehicle already has to be taken to the shop. Kinda disappointed.

I had a pleasant time.. DT salesperson Claudio ** was very attentive, when asked for the car I wanted he made it possible for me. Am very happy with the service I received from him and the dealer.

Very good car buying experience. Jerrod and Ryan were great.

Great service. From the moment we walked in were welcomed with a smile. The car we liked was not in their lot so Robert had Felix drive to Tampa to pick it up the next day. As soon as it arrived Robert notified us and had Denise finish up with when we arrived. I will definitely recommend this branch again and again.

Very well done. A very great experience at DriveTime!

Eric and Ivar were very helpful. They worked with urgency, knowing how I was in such a hurry the day I came in. They were upfront and honest with all the information I requested for. Though I am what you would call someone with a challenged credit, they still treated me with respect and never judged my credit situation. They treated me like a real customer shopping for a vehicle and not someone who is an irresponsible person due to my bad credit. I knew exactly what I am contracting for.

My experience with car dealers has been more than disappointing till I worked with DriveTime in Waukegan. My salesperson Lilly was awesome. The whole process was very easy and professional. Will definitely be buying all my cars from these guys.

We live 2 1/2 hours from the location where we purchased a 2012 Ford Focus SEL. Unfortunately it pulled to the left. We were able to take it to a local repair shop because there was not an in-network one near us. The mechanic would not be able to put it on a lift for a couple of days because they were extremely backed up. We ended up returning to the service center at DriveTime where they found damage to the frame of the car. We exchanged the vehicle with no hassles from the sales department. Other than the time involved it was a good experience. Brenda, Keith and Josh all gave excellent customer service. Keith gave us donuts because we hadn't eaten and Brenda called the next day to check in with us. I would consider that going above and beyond expectations. So far our 2012 Ford Fusion SE is great. Thank you guys!

Great customer service with the sales associate. They were friendly, had a smile and greeted us as we entered. Took care of us with water and popcorn. They were honest with us on our situation and still helped us in the end.

From the application to the purchase of my vehicle it was an easy process. The staff was friendly and knowledgeable. I would recommend this company to anyone interested in purchasing a car.

Service was great and everyone was very helpful. I got the car I wanted. I would recommend DriveTime to family and friends.

I had a very pleasant experience at DriveTime. I didn't think my husband and I would be approved for a car loan because we already had bad credit and a recent repo. We got approved on the spot and the whole process only took about 2 1/2 hours. We were in and out pretty quickly. There was no pressure to leave there with a car that wasn't absolutely perfect for us.

Great people. Never pressured me and was really helpful trying to find vehicles to suit my needs.

Shane was a great help. Thanks.

My wife and I purchased a 2013 Ford Focus from DriveTime in Columbus, GA and the best part of buying the SUV was dealing with the sales staff. They were funny, informative, and very professional. Not only will I recommend DriveTime but our next car/SUV will come from there as well. Adrian and Benjamin are the two best car salespersons on earth!!!

Shelley our salesperson was awesome. Will definitely tell people to try them.

The personnel were outstanding!! If questions were a detailed explanation was given. Alternate options were given if conditions were not comfortable or affordable. Computer problems beyond the control of anyone were related to customers in a timely manner.

I walked around and looked at the SUVs, I seen one that I liked. No one was out on the yard. On my way to the car of my friend we said that since no one came out and I wanted to drive the SUV I will go in. I went in to see can I drive the SUV. Everything went great and I am very happy.

Purchasing a car from DriveTime was time consuming but wasn't much of a hassle. Jim ** was very attentive, helpful and determined as well as entertaining and went above and beyond when it came to keeping my 7 year old sister quiet and entertained. I do recommend those with poor credit to purchase from DriveTime to help kick start their credit improvement.

They were fast and helpful.

Just when I thought no one could help me. DriveTime was there to prove me wrong. Everyone was very nice and professional. Service was timely and not rushed.

Our salesperson was James **. He was very friendly and we really appreciate that. He didn't make us feel bad for having issues with credit. Everyone was very honest in what they could do for us and that made our buying experience great. I would definitely recommend people to come there.

Excellent customer service. A very smooth and enjoyable purchasing experience. Sales associate and entire team were extremely helpful and a pleasure to deal with.

I am very satisfied with how DriveTime treated me and took care of my needs. I had an issue with a vehicle and they made sure that I got a better vehicle and was very happy with the new vehicle. The salesperson was very helpful and I don't think I was an easy sell. I couldn't decide what I wanted and he got different cars from other lots to satisfy my needs.

Amber, Tyler and Daniel were amazing. They made sure we were well taken care of and my daughter got the car she wanted.

Mostly had a awesome experience. Sue and Justin were fantastic. But Rudy put a sour pickle in my mouth. I would never go back to him.

The car I wanted upon arrival had a flat tire. I was told that it was just low and had been sitting. After three days of driving the car I had to replace it. I almost missed work because of it. I got over thirty calls at inappropriate times and explained to them I was at work and still was interrupted while at work the same day. I was told to come to the dealership over an hour away with my offer letter and told that would suffice for income verification. Upon arrival nobody greeted me. I had to find someone to help and then after over two hours was told I could not use my offer letter for verification and had to return for a second time to finish the deal.

I decided to go to DriveTime because I was credit challenged. The car experience was easy and hassle free. My agent showed me exactly what I had originally saw on the DriveTime website. I would recommend DriveTime to anyone who is looking to purchase a car.

Great customer service. They knew my credit was bad yet still got me rolling.

The Sellers was very professional and helpful staff equally present. I am very happy with you and your services. I recommend 100%. Thanks.

I wanted to thank all the sales people who showed me I wasn't at a dead end and got us into a great ride. Thank you all at DriveTime.

Thanks guys. I really appreciate the car!!!

My experience was amazing. I would recommend this to anyone and everyone. My experience was made easy and affordable, all with great customer service. Thank you.

My experience at DriveTime was great. The staff was helpful. And the process was painless. Thanks!

This my 2nd vehicle I've purchased from DriveTime and me and my wife has been more than satisfied with our 1st purchase and now we're even more satisfied with the Chevy traverse. Great car, and low miles. I will recommend DriveTime to anyone I know.

Thank you to all the team members at DriveTime. I was scared going thinking I was going to be bombarded by the staff. I was happy and relieved to know that this was such a professional business. Joshua ** was great. I loved how my needs and wants were incorporated into my experience here. It was very realistic and upfront with no gimmicks. I got exactly what I wanted and even more. My payments are very reasonable due to my poor credit and I really want to thank you for explaining things to me and being so upfront and professional. I will definitely recommend DriveTime to anyone.

Don't go dancing with the short guy and his dog, they don't really want to sell you a vehicle. Stick with DriveTime, on Mechanicsville Turnpike and ask for Emily and/or Robert. They helped us out, showed us several different vehicles for which we qualified and that were comfortable, dependable, and affordable. We took one home that same day!

We had a great time while buying our 2011 Explorer. The sales representative even made our kids laugh and involved them in activities. I would highly recommend them to anyone who is in the market for a vehicle.

We had an awesome time from start to finish!! We had no wait time and Richard ** was amazing, very professional, and explained everything we left with no questions unanswered. All in all would come back and will definitely recommend you to friends and family. Great Job!!!

I had an amazing experience at DriveTime in Tempe. My salesperson Chris took such great care of me. They made sure that I was comfortable with my financing options and found me a great car and an affordable price. I would definitely recommend them to my friends and family.

I had an excellent experience, everyone I was in contact with was great. My sales rep Don was great. The manager was so kind and explained everything! I love DriveTime of New Castle. I have already recommended my family and friends.

The service we receive from the dealership on Blanding Blvd was superb!!! Our salesperson, Ms. Kendra, made my wife and I very comfortable. We were at first apprehensive and considered going to Rountree Toyota in Lake City and CarMax in Orange Park, but Kendra was able to make us feel comfortable and focus on meeting our needs as customers!!! Although we had to travel from Live Oak, Florida, we feel it was worth it and we are very grateful to Kendra, the sales manager and staff for your professionalism that you showed me, a 20 year Navy veteran, and my wife in our recent purchase!!!

It's one thing to advertise that everyone is approved, it's another thing to mean it. Alex and Collin were very friendly, listened to our needs, and helped us find the perfect van. After filling out the paperwork, I was waiting for them to come back and say "sorry", or "we need more money", or "you need a co-signer"... Instead they came back with "You Are Approved!" Friendly staff + Great vehicles + Fair price = Incredible Experience. I will be sending people your way!

Left a happy and satisfied customer. Kurt ** and Barron were awesome and really put in a lot of time and effort to make sure I left satisfied, answered all my questions, and provided excellent customer service. Friendly staff, I would definitely recommend this company. The only thing that would have made me happier is the interest rates being lower.

I walked in with an open mind and was greeted immediately. Was introduced to Daniel **, who was very friendly and helpful. After 3 test drives, I found the perfect car. Paperwork didn't take long. Very friendly. Highly recommend!!

I was a little nervous going into DriveTime and looking for a vehicle. Our Salesperson was stuck in traffic coming back from Orlando. Ron ** the general manager was outside which we started speaking to him, he mentioned he was not a salesperson but he would help us the best way he could. I have to say, he was the most friendly, fair, & nicest salesperson I have ever to encounter with something like this. He helped me all the way through to the end. There was a little bump in the road and he made SURE he got through it and made everything work. At the End Louna also help. Very nice lady and always has a smile on her face. I am very happy with my experience at DriveTime. I will definitely recommend you all.

Auto pay was taking out of my checking account, even after account was paid off!!! Thieves.

I called the west Albuquerque DriveTime dealership about a car which was at another location. I didn't have time to go there so the rep I talked to went out of his way to get the car and bring it to the one closer to me. This was one rep I appreciated.

The employees at DriveTime made it so quick and easy to get a vehicle. This is my third vehicle with them and I have always been happy with the quality of the used cars they have to offer. I strongly recommend them and will keep my business with them for as long as I can. Thank you DriveTime and staff.

I was sold a 2005 BMW X3 on 6/26/2013. I traded my 2003 Mustang GT and was given 4000.00 towards the BMW. I hardly drove the BMW and my wife was unable to drive at all because of a sudden onset of seizures. In early October, the "check engine light" came on. I took the vehicle to Fairfield Imports in Pensacola, Florida. I was then told that the total to fix this vehicle would be $893.41.

I paid my car payment on time like always and got a text saying it was paid and two days later I look and they're saying they didn't receive it and charging me 15$ for insufficient fund. I have money in my bank and my bank said there's no record of them taking money. Now they want me to pay 15$ for something that's wrong on their part. So pissed off. I been with them for a year and half and they can't waive the fee and they first said it was my bank charging me. I don't get why I have to pay 15$ when I have money in my bank and now I have to go out my way and show a bank statement and fax it. Why should I have to? It's their system. Then they'll credit it to my account towards my payment. Am so upset I want to turn my car in and she advised me not to pay online. Is their system not legit?

I recently purchased a vehicle from DriveTime. I came in one day and looked around and filled out an application and was approved. The following day I found a vehicle I liked online and again visited the same DriveTime to look at and purchase the truck. It took 5 hours to sign my contract. They were very slow and rude. Also now 14 days later the tires are coming apart on the truck from dry rot. The tires are 8 years old and should have never been sold on the truck. DriveTime's own blog website states that tires should not be on a vehicle for more than 6 years and now they don't want to replace them and neither will the warranty company. This is horrible customer service. I just spent $20,000 and they won't even replace dangerous dry rotted tires. I will never buy or allow anyone I know to buy from DriveTime.

I purchased my vehicle (05 GMC Envoy w/ 41000 miles) in august of 2015. When I test drove my car the brake lights came on. We had them check it out and they said everything was ok and fixed. Within the first month, my speed sensor quit working. That was not covered on the extended warranty I pay for. Cost me $125 + $75 tow. Then my brakes started acting up and brake lights came on again. Took to DriveTime approved mechanic and they told me I needed a complete new ABS system that would cost around $1500... Guess what. That's not covered either in my extended warranty I pay for every month! Mind you we are now at day 31 when this happened. Now 6 months in, my speed sensor has quit again, you know, the one they just fixed at the approved DriveTime Mechanic that wasn't covered under my extended warranty I pay for every month!!! Now it's sitting in my work parking ready to be towed again to have fixed.

DriveTime does help get you into a vehicle. Anyone can get a vehicle as long as they have money to put down. I bought a 2010 Jeep Patriot from DriveTime in January of 2015. I immediately started having problems with the vehicle. Whenever I went into my account online I noticed that my payoff, after a year of paying on this vehicle is still the amount that I purchased the vehicle.

My son and I went to DriveTime in Sanford FL. We got there at 10 am. We did not finish until 5 pm. Our salesmen kept insisting I take the warranty. I refused and his boss came over and asked the same question. In total, they asked me 11 times if I wanted warranty. They had to drive the car from another lot 1 hour away. While we waited the salesmen took my son's phone, googled DriveTime and asked him to rate them. We had not even saw the car. At the end, we were told we had to sign all the paperwork again on the computer and would be videotaped doing it. Very very strange.

I purchased a 2006 GMC Envoy on 2/28/15, problems started 1 week after purchase. This vehicle has been in the shop over 6 times within the year. Now we have discovered possible water damage due to components rusted on to the bottom of the truck and steel that has rusted and falls apart to the touch. They agreed to replace the vehicle when the repairs reached the value of the vehicle. NOW it is if a repair is the cost of the vehicle. We are well over $5k on repairs, and today I was told we have had the vehicle a year. Yeah a year of constant visits to the repair shop! I'm looking for a lawyer. This is not right!

Bought my vehicle 3 weeks ago. In less than 24 hrs it was stalling and clanking. I called and they sent me to repair shop. All was good. Warranty covered it. 4 days later I get my car back and turn in rental. Called Aeverex. Took it back to shop and got another rental. That shop had it 2 days and I was informed it needed to be taken to the dealer. Dealer still has it a week later. Aeverex is refusing to cover more than 2 days of rental. After all it is not their fault that dealer is so busy. So here I am 1st car payment due in 2 days. I have had my vehicle in my possession for less than 1 week. 500 out of pocket so far for rental and non covered repairs plus rental for dealer repairs of over a week... Why did I purchase all this extra when it is worthless. Never again will I buy from DriveTime.

I purchased a 2010 Nissan Rogue from DriveTime in Bedford, Ohio. Thankfully, I took the truck to Nissan who gave me a complimentary inspection. They showed me where they sold the vehicle with brand new brake pads that were placed over completely rusted out rotors. They told me that that was dangerous as my rear brakes weren't stopping the truck at all. It was only because of my front brakes that I hadn't been in an accident. They said had the snow fall already (which came two to three days later) that the vehicle would not have stopped at all.

My husband has been looking for a car for the past month and a half with no luck. We finally went to DriveTime in Ocala, Florida and could not be more happier. Salesman Luke and Manager Mike were wonderful. They went through the whole process and we got a clean, reliable, low mileage car. Thank you Luke and Mike. We will definitely buy again from DriveTime!

Bought a truck from the DriveTime in Winston-Salem less than a year ago. The day we purchased the truck the salesman did a quick inspection on the truck. About a month ago we notice the paint on the truck around the back wheels buckling up and chipping off. When my husband went to look under the truck he noticed "RUST". We contacted DRIVE TIME just to give us the runaround. They told my husband to go get an estimate on the amount of RUST, never once told him where to take it. All they said was "get us an estimate and we will take a look and see how we can resolve this problem." Got the estimate done and faxed it in. For the past 3 weeks of calling and we keep hearing is, "we will get this over to a supervisor." How long does that take? I got tired of them giving the runaround so I contacted DRIVE TIME just to hear them talk to me about a warranty.

I visited the lot at 3030 E Sahara in Las Vegas. I had been there earlier in the day and had to return once I had the title to the trade-in I had. I went back once I had the title in hand. I was there after closing and do appreciate that they stayed open to help me but, they backed out of the deal saying that the pink on trade-in had been signed a year ago and they could no longer take it as trade. So the deal was dropped. I asked for my cash down payment and was told they couldn't give it to me because they had already submitted it.