Concord Auto Protect Reviews

The agent, Steve **, was very professional and took the time to research the available plans and to give me the best plan for my needs and eligibility. He is very knowledgeable about his product and I would gladly recommend him to any prospective client.

I was searching for a warranty that had the best value for me. I found it with Concord. Jeff the representative was very helpful and answered all my questions. He was able to find the best policy and deal for me.

Steve ** was very helpful and patient with my questions. I was hesitant to purchase and he assured me it was the right purchase to make. He helped me with coverage options that best matched my car. Thank you!!!

I have talk to Gene ** about the auto protection service on July 17, 2020. I found Gene is very helpful in explaining everything to me about the plan. I feel that he doing his best to set me up with an excellent plan for my car. Thank you once again Gene for helping me with with the best auto coverage plan.

I have a great experience. Jeff ** was very helpful. I appreciated the car presentation and the proactiveness of putting the car up so I could see everything. Great price and service. I would love to work for this Company. I would recommend this business to everyone. They are very respectful. Overall great experience.

Our salesman, Steve at Concord Auto, was a pleasure to work with, and gave us a great deal. He was very informative, and will highly recommend him. He needed a little patience with us, and he demonstrated it. Also very easy to reach and return our calls.

This transaction was very straightforward and easy. It did span a few months due to some unusual circumstances on my end, by Gene ** followed up exactly as agreed and carried through with a good service contract that accommodates my needs. I would recommend Concord and Gene very highly.

Patrick was exceptionally knowledgeable and professional and a pleasure to work with. He and Concord give me peace of mind that I will have coverage if my vehicle breaks down. I am in sales and drive quite a bit. He assured me that all my components are covered in the event of failure.

I shopped around a bit. Unfortunately no one offered an exclusionary warranty on this vehicle. Of the stated coverage options, this seemed the best. Price was fair. It is providing disaster protection, which is about all I can expect for this vehicle (2015 Jaguar F Type R).

It took me some time to think through signing up but Concord representatives Gene and Jeff both helped me think through the purchase and answered my questions so I could consider the right fit. Glad I purchased the warranty! I would definitely recommend this to my colleagues.

Have not used this policy yet but the process of setting it up was easy and coverage seems to be very good. Sales agent was extremely helpful and patient. Also seemed very knowledgeable about the product. Would recommend to a friend.

Best experience I have ever had with an warranty company and will have any car I have going forward warrantied with you. This company is flexible and offers the best coverage possible. Mr. Gene ** is so good at what he does I wanted to poach him for my business.

Gene ** provided me with excellent customer service in setting up my policy with clear explanations and detailed answers to questions. I shopped around for good coverage and price having had several policies in the past that have not lived up to my expectations.

Gene ** was excellent, professional, patient. A pure delight. Answered all my questions. Very happy with his service. I appreciated how easy he was to work with. No high pressure sales pitch! Awesome. Thank you Gene!

I was very happy with my experience. I always feel a little stressed when purchasing something new and expensive. I called Steve 4 or 5 times with questions and he was very patient and knowledgeable. Obviously I hope I never have to use this policy but if I do I hope my experience is just as pleasant. Thank you.

Steve was great with everything from the beginning. I called him a day or two ago comparing warranties and Steve remembered me and was able to pick right up where we left off and made everything complete with the total purchase of my car and warranty.

Steve was extremely knowledgeable and flexible throughout the process. He was completely available for my repeated questions and stayed ahead of the needs of my purchase of the contract. The entire process was painless and was easily handled over the phone.

Steve ** was very courteous and answered all my questions. Wasn't pushy at all to "make the sale". Gave me a proper amount of time to check out other agencies and make comparisons. Asked pertinent questions which gave me the best rate and time for the coverage. Thank you.

Finding, obtaining and using extended vehicle warranties can be challenging. However, to my surprise, I quickly found and purchased a membership with Concord Auto Protect. I am optimistic about using this warranty given Concord's customer reviews and overall ranking. Thank you for the prompt, thorough, and professional customer service!

My salesman Jeff was very knowledgeable and fully explained the facets of your company. I received a fantastic quote due to the fact that my wife and I are veterans. I was able to get a twenty percent discount and zero deductible on your premium policy. It was way below my quote received from Porsche. I’m very glad I decided to contact Concord and will inform all of my friends of the great deals that you offer.

Received excellent assistance and courteous service for my new service contract.... Steve is an excellent advisor and a credit to your organization. On a rating scale of 1 to 5, I rate him a 5. Steve was quick to respond to my questions and prove very competent explaining the content of the policy.

Thanks for the great service and coverage of my vehicle. Prior to me coming on-board I called many other places for quotes and support. None of them offered the type of service, patience, support and warranty with strong customer support and knowledge of the product. Thank you... Hope to be back in the future!

Gene was such a professional agent. Very helpful and polite. He took his time to answer all my questions. Also went above and beyond to help me with additional help. Ty again for everything and all your help and for taking time out your day to reach back out to me.

Offered friendly, patient and professional service. I haven’t utilized my service yet. Gene, the representative is all I can comment on now. Gene stayed with me throughout the process. We spoke several times over two days before my contract for two automobiles was finalized.

I got great customer service from Gene ** that also got me a great policy for the car. And was able to get me it at a great price. Which help me out a lot. I will be recommending Concord to my family and friends.

I just spoke with Steve and my experience with his professionalism and knowledge was so good, I purchased my warranty right then. He was competent and very personable. Knowing nothing about car repairs/upkeep, I need the best protection I can get. Concord was the highest rated on the web and by my auto repair/dealership. Thanks so much, Steve.

I contacted Concord online, inquiring about purchasing a warranty for my recently purchased Honda Ridgeline. I received a call within 2-3 minutes from Steve, a customer sales rep, who was very polite, as well as knowledgeable about his product. He reviewed the various levels of protection, costs, etc., and patiently & thoroughly answered all my questions, then walked me through the purchase process.

Looked at all top warranties and Concord has the best price for the all-around service. Coverage for everything including brakes. Total roadside service for flat tires, lockout, out of gas, or just a jump start. It's great to know I am totally covered until 2026. The best thing is the peace of mind.

My experience in securing an extended warranty was absolutely stressless. I had already read a lot of the information that Mr. ** shared with me which made the conversation very easy. He made sure I understood all details and allowed me several opportunities to ask questions, which I did. Mr. ** explained in detail how the warranty works in case I would have to use it. I was impressed with Mr. ** total professionalism of customer service. I felt very comfortable talking to him. Thank you Mr. Gene **.

Jeff ** was clear, concise, and easy to work with; he was also very knowledgeable about his product and tailored it to me and my needs. Although I have not used this warranty service, I currently feel it will meet my needs.

Customer service was the best I have ever dealt with. I'm happy with my choice of going with Concord Auto Protect and would easily recommend others to as well. Pricing was very fair and everything was clearly detailed.

Jeff was a great sales tech, he was super nice and informative, did not leave me without any questions. I was shopping around but Jeff gave me the best deal! Finally have a peace knowing I have coverage on my truck that I plan to keep for a long long time!

The rep was nice and gave me a pretty good price, I hope that when it comes time to make a claim I have no issues, I'm not sure what else t o say at this point because I haven't actually used the policy.

Called and talked with Gene. He agreed I have an unusual circumstance (21 year old car with under 44,000 miles). We negotiated the deductible amount, the miles needed to activate the coverage, and more. He sent me a draft which I read through, and we signed up! Good job Gene **!!

I have only dealt with their customer service. Just signed up for a car warranty so I cannot write a review on their warranty but Gene ** is great at his job in explaining the warranty to me and I'm excited to have purchased this warranty for my new car.

I searched several warranty companies. Gene was very helpful and reasonable rate. I decided to try this company because no deductible. My rates as well as no repair limits. Also no pushy of sales is plus, so I can concentrate who I can pick.

While I never filed a claim, I had questions about the service as time went on. During follow up queries I felt that all my questions were answered clearly and professionally and left me feeling comfortable that everything was explained and understood. Thanks for the security.

Jeff ** took my application for my car warranty, he was outstanding in giving me all the information that I needed in order for me to make a choice and get started with my car warranty. Also the price for the warranty beat all the other quotes that I got, I think it was outstanding.

Gene was very polite and never seemed pushy. Gave me all information requested very timely. Hassle-free and very easy to obtain the warranty I need be certain my family is safe on the road. Will definitely recommend to family and friends.

I just signed up for a policy. My sales person was named Jeff. I thought he was very professional and informative on the phone. I really cannot comment on the warranty service at this time although a friend of mine uses the company and has been satisfied to date.

Gene ** was pleasant to work with and was very sensitive of my time and needs. The value for the plan I chose can't be beat. Even the dealership rep was impressed and will call for his own plan. I have already recommended Concord Auto to friends and have shared Gene's contact info. Great work!

Gene ** was exceptional to work with! He answered all my concerns and followed up! Thank you sir! I would recommend the coverage to my family and friends! I believe it should be a easy process if I should need repairs done on my vehicle! Thank you!

I was looking for the best extended warranty for my vehicle online. I received a call from one of the top 8 best companies Concord Auto Protect. Very pleasant conversation with Gene ** from Concord Auto Protect. Gene gave me a great deal and feel very satisfied with my vehicle's extended warranty so far.

My name is Keith Harris, work as a police officer. So anything that can help me keep my car in check really helps a lot. Gene was a big help with all the questions I had about the policy. Thank you Gene for all the help.

My representative was very professional and courteous. I let him know that I was a AAA member and he found me a discount. The price was reasonable enough that I signed up instantly. When I compared their rates to their rivals, Concord beat them all! Thanks Concord for the great experience!

Jeff was extremely cordial, helpful and informative. He was a pleasure to work with and offered me a coverage with great value that best fit my needs. I will recommend your company to my friends and family who are also looking for an extended warranty for their car.

Concord was very professional and Gene, the specialist was fantastic. Honest, courteous service, he answered all questions. I talked with many different companies and none came close to the quality of coverage, benefits, value and excellent customer service that Concord offered me. I would recommend this company to anyone looking for extended coverage!

Gene was AMAZING! He was helpful and patient and answered all my questions regarding the extended coverage on the car. I am glad that my car was covered for the time it was, and I even got a few month extra.

Concord Auto Protect has been amazing to us for well over 3 years now. Customer service is always nice and willing to help any way possible and also answer any questions we have at any time also. I understand their is multiple other businesses out there but we stuck with them solely because of fair pricing and amazing customer service. I will always stand behind this business and recommend others to use them as well.

Gene helped me navigate through my policy. After stating the coverage, I had additional questions regarding coverage, and he was able to provide me the service agreement on their website to help understand things better, I also like the grandfather coverage, so once I complete my two years, I can add two more years at the same cost. We also got disconnected and he called back immediately. Overall, I was very satisfied with my coverage.

Gene ** took care of us from start to finish. He answered all questions we had and explained in good detail everything we are covered for. I'm very happy with the process and I couldn't ask for anything more from an amazing company.

I love using Concord Auto Protect, Super nice customer service and they always treat me amazing as well. We own a 2018 Jeep and purchased the warranty a little over a year ago and never had any problems with Concord. We had one tiny repair that needed to get done and the whole process was very smooth and amazing!

I just purchased our third CAP Policy from Donald ** in the past 2 years. He also sold our daughter and son-in-law a policy. Very easy to work with, no pressure, flexible, and engaged with the customer. Check him out!

Inquire of coverage. Good information and knowledgeable agent. Answered all my questions. Agent was able to provide a military discount which was appreciated. Provided a sample of all the coverage. The signup procedure was straightforward and photos of odometer and VIN was easy.

I purchased car warranty from Concord Auto Protect about 8 months ago and the customer service was not pressured into the sale at all. I'm very happy about how everything went and how everything is going as well. I personally would recommend them for anyone needing a car warranty company, I'll always stand behind them.

One of the best auto warranty businesses I have ever used. Their customer service is seriously the best, and took care of any problems that I had or concerns as well. I'm VERY HAPPY with Concord Auto Protect and would recommend others as well. I have used 3 other businesses in the past and this is the best so far.

I bought the car warranty for my 2018 Jeep and I'm very happy with it. I have not had any issues yet and the terms are very clear as well for the warranty. Unlike other companies they are very easy to understand and THEY DONT rip you off unlike others lol. I will be buying the car warranty for another car as well in the future.

I purchased this extended auto warranty a few months back from a sales representative at Concord Auto Protect in good faith feeling that reviews provided were accurate. Well the first time I attempted to use the warranty for a fuel related item they declined the request and offered me $300 out of a $2,000 invoice. The second time I attempted to use the warranty for an ABS problem they again declined and offered me $200 in good faith of a $3,000 invoice.

As you may have it, I had engine problems almost immediately after getting my security blanket. Concord Auto stepped up to the plate and paid for almost all the costs and coordinated everything with my dealership. Word of advice, maintain your service records.

Their customer service is simply amazing, they always help me out with anything I need. Their pricing is very fair and I'm happy with the warranty I got for the price as well. This is the second car warranty company I'm with and I plan on staying here for many more years. :)

I would highly recommend Concord Auto Protect, I have been a happy customer for 3 years with them so far. Zero problems at all, when I needed a repair done which was a steering related repair. The repair was covered and the customer service was simply amazing the entire time.

I have been using Concord Auto Protect for 2 years now, I purchased the warranty for my 2018 F-150. Im pleased with how the service is and how amazing they treat me as well. I have only used the warranty once so far for a small repair, everything was taken care of. Price wise I think i's fair but what sold me was their amazing customer service.

I have been using Concord Auto Protect for multiple months now. I'm very happy with how their customer service is and how the prices are fair as well. I needed a very small repair and they covered it zero issues. I'm very happy with them and would recommend them to others as well.

So far I have had Concord Auto Protect for 2 years on my newer jeep. I'm very happy with their customer service and how they took care of the one repair I needed. ZERO problems during the whole thing, I'm a very happy customer.

I have been using Concord Auto Protect for my car over the past few years. I have zero complaints about the warranty, It does what it needs to do and so on. Their customer service is amazing and friendly as well. I would easily recommend them to my friends and family.

I'm very happy I went with Concord Auto Protect two years ago. Since then I have only needed to use them once and everything went smoothly. I personally have never had any problems with concord. Prices are fair and competitive with others, But their customer service is better.

I never had any issues with Concord Auto Protect, They always treat me amazing. I have a BMW 335 and it had some repairs it needed and they covered it without an issue. I'm happy they have such fast and nice customer service as well. I'm going to be a very long term customer.

Concord Auto Protect is one of the best auto warranty companies I have used to this day. They gave me a really fair price and when I had a claim everything went smoothly. No excuses at all, I stand behind them. I would recommend friends and family to give them a chance.

Very happy with Concord. This company is great! I gotta give it to them. Very quick turnaround time on my claim and a zero deductible because my husband is a veteran. The representative was very friendly and helpful, he gave me his direct number and always followed up with me.

Gene was knowledge and pleasant to deal with. I would recommend this warranty to family and friends. They are price reasonable and with great coverage. The length of coverage was perfect for my situation. They were priced below all there competitors. Thanks again.

I have used Concord Auto Protect for the whole life of owning my car which is 3 years. The same week I purchased my BMW I bought the warranty and was very happy I did. The price was very fair and they covered a repair I needed. No hassle or problems at all, They handled everything. I would highly recommend Concord Auto Protect to friends and family. I will be using them more in the future for any more cars I purchase.

I wanted to thank Jeff ** for a quick and easy experience. He was very easy to talk to and he understood my requirements. He made an offer according to my needs and stayed within my budget. Jeff was a real pleasure to work with and I'll recommend him to my friends.

After considerable search I made the decision to go with Concord because of the agent I worked with for purchase. Jeff ** is an asset to your company. Knowledge, concern, not pushy but with the right amount of followup and persistence. If I can when I pass on my purchase to friends I will tell them to ask for Jeff.

Jeff ** was very accommodating and a pleasure to work with. I was able to express my concerns and interests, and he was able to recommend the protection package that best fit me. Concord is lucky to have an associate like Jeff, he truly puts customers first!

Gene was great to work with and never pressured me into purchasing a warranty. He is very knowledgeable about the type of warranty I needed for my vehicle. Gene is a true professional. He sold me the best extended warranty for the best price. Thanks.

Gene ** worked with me to get me a great price on my warranty and was very flexible with my time!! He gave amazing customer service and because of him I would definitely recommend Concord Auto Protect to others looking for an extended warranty!

Gene was fantastic to deal with. Very responsive and extremely professional. I found Concorde through online searches, and Gene immediately made me feel as though I had made the right choices. I would certainly recommend Concorde Auto Protect to friend and family in need of warranty services. Thanks!

It was a pleasure working with Gene. He explained how the warranty works and if I had any questions he answered those questions. I was very comfortable talking with him and I got a better understanding as to what I was paying for.

After researching many companies looking to add coverage on my 2018 truck I came upon Concord and was pleased with the coverage offered and to find out they had a ZERO deductible for military and a discount for military. Gene ** was the associate who took very good care of all my needs and concerns. Very professional as he answered all of my questions and was very pleasant to work with. A true asset to his company. As all of my vehicles get older I will definitely call Gene and have Concord cover them.

I have been using Concord Auto Protect for multiple years now. I'm very happy with their customer service and they have always treated me amazing as well. They took care of the repairs right away and had zero problems.

Finding an extended protection plan can be difficult enough, as it is. Concorde takes the difficulty out of the equation. Their service representatives are very knowledgeable and helpful from start to finish. The price cannot be beaten for the great coverage options offered. I would and will be recommending Concorde's services to friends and family from here on out. Concorde has become an automatic purchase for any future vehicle purchases.

Gene was incredible. Friendly and knowledgeable, he is the reason I decided to buy. I had originally contacted Concord because of its online reputation. After speaking with him I had no need to contact anyone else. He was patient in describing the different price points and even got me the best discount available. Give him a raise!

Concord Auto Protect is an amazing company to use. Their customer service has helped me out countless times, Repairs are always taken care of ASAP. Pricing is also good compared to some other companies.

Gene did an excellent job; he was upfront and honest, efficient with my time. Information presented in a clear format that is easy to understand. I am pleased with the warranty that I purchased, the mileage, and the additional years of protection. I would highly recommend Concord Auto-Protect and Gene.

Emailed the top 5 extended warranty companies according to a Google search. Jeff was the only one who actually took the time to do what I asked and needed. Others may have been cheaper if they had sent their quotes, but didn't put forth the effort and time like Jeff. Recommend anyone reading this to ask for Jeff and I will refer anyone I hear asking about warranties to him too.

Gene ** was very helpful and knowledgeable on the product. I eventually bought policies for my 2 cars. Keep in mind, this is not a factory warranty and not bumper-to-bumper. You get coverage for a lot of things, but not everything the new car warranty includes. For me, it is a good value and peace of mind for the coverage I need.

A wonderful experience. Mr Gene ** was very professional. I was looking for the right service and Mr ** provided the excellent. If someone needs extend service I sure will recommend Concord. I'm excited to be a member of concord and hope everything goes well.

Concord Auto Protect has been amazing to me since the time I purchased the warranty. They answered any questions I had and a no pressure sale as well. They always treat me amazing as well. When I needed a small repair for my heat in my Honda fixed, ZERO problems and got it taken care of right away. I would highly recommend other to use concord as well. Prices are fair and customer service is good also.

I recently purchased an extended warranty for my 2016 BMW M4 Convertible thru Gene. Gene is knowledgeable, patient, helpful, courteous and extremely professional. Exceptional customer service from the start of our conversation. Thank you Gene! Jimmy **

I have been using Concord Auto Protect for multiple months now. Zero complaints at all. They handled any problem that came up. Their customer service is super nice and helped me any way they possibly could.

Gene was very courteous and seemed very knowledgeable. The explanation was clear and concise. The warranty plan with the dealer expires soon and I feel I will be protected by Concord if anything should go wrong with my vehicle, hopefully no issues.

I needed to purchase car warranty for my 2017 BMW 335 and I wanted to go with Concord Auto Protect which was an amazing choice. They covered a repair my car needed a few months and no problems at all. It went smoothly and the car runs like new again, No hassle customer service as well.

I'm very happy with how Concord Auto Protect is working out for me. Their staff has always answered any questions I have had and always helped me out any way they can. The converge is good as well and I had zero problem with the car repair I needed.

Very easy to do transfer. Did not have a long hold time and everything was correct on the transfer. New owner promptly received the new policy and was happy with the process. Glad that this was not a hassle and just a quick phone call.

Jeff was a very friendly and knowledgeable representative. He answered all my questions and helped me find the right warranty for me. I’d recommend Geoff to anyone looking for an extended car warranty. They also have several discounts that you should ask for. Military and AAA are both big discounts.

I'm a maintenance fanatic when it comes to my vehicles that I keep for 5 to 7 years. However, the day of shade tree mechanics, when it comes to current automotive technology and repairs, is gone. And, the price of repairs have sky rocketed. So, after weeks of research and company warranty coverage comparisons I decided on Concord Auto Protect because of their straightforward approach to vehicle warranties and simple to understand policies that clearly state their warranty coverage. Now, I never expected to have to use the policy, but after a recent engine warning light came on I'm glad I had Concord Auto Protect's vehicle service program. That engine warning light resulted in a major engine problem requiring thousands of dollars to correct. Within 24 hours of my dealer contacting Concord Auto Protect they reviewed and approved my claim.

I feel like I got a quality warranty for an affordable price. I was very pleased with how easy it was to get set up. Jeff was very helpful answering my questions and sending me the information I needed over email. He always answered the phone when I called and followed through on his end.

Policy for a 2011 Supercharged Range Rover Sport with 68k miles. Premium policy provides coverage for supercharger and hydraulic suspension at a reasonable price. Responses were timely and accurate to reflect requested changes. Several other companies were contacted with none providing accurate pricing and with significant delays in response time.

I have been using them for 10 months so far. I have Zero complaints at all, Their customer service has been amazing to me. I had to get a power steering issue fixed and they covered it. I would highly recommend Concord Auto Protect to friends and family.

I have my car warranty with Concord Auto Protect for about a year. I have only used them once so far to fix my Heat in my car. Everything was covered and everything went smoothly as well. Zero complaints from me and it was well worth the money from my point of view. Also Concord Auto Protects customer service was very nice and helpful thru the whole process as well.

Everything is going perfectly, Customer service is amazing and not pushy at all when I wanted to purchase the warranty plan. I'm happy I went with Concord Auto Protect. ZERO complaints at all and this is the only company I would use.

When I first purchased the car warranty for my BMW I was a little worried about the claim process and so on. But 1 year later I had a small repair and went thru the claim process and it went perfect. No complaints at all and the customer service was super nice the entire time and handled everything as well.

Knowledgeable about products and personable, would recommend to someone else for their insurance needs in the future. I also liked that he walked me through the various options available from your products. The application process was also very straightforward and easy to follow, and the pricing was very competitive based on other companies that I had previously called for quotes.

Contacting Concord for explanations of plans, coverage, and price was a totally positive experience with my account representative, Gene **. He explained everything in pretty clear detail without any real pressure to purchase. The signup process was pretty simple and only required a couple of photos and my electronic signature along with credit card info. When I called Gene a couple of times, I got right through to his direct line without a lot of menus or hold time.

Concord Auto Protect customer service is amazing, anytime I needed question answered or a warranty claim they helped out. I never had any problems over the past two years with them. I would highly recommend them for anyone looking for a car warranty business. Thanks again so much guys.

I have been using Concord Auto Protect for a few years now, I have zero complaints. Customer service is super nice and I would highly recommend them to friends and family. When I needed my A/C repaired I had zero problems and everything went smoothly as well.

Very easy process to begin and very professional sales help. I do hope that same professionalism and help will still be in play if there is a problem. I have no reason to believe that it will not be there.

Don ** was super helpful and carefully explained my options. I had to transfer my coverage from one vehicle to another. We first placed my policy on hold and then discussed all the possible options. He made my choice very easy. Don has been an helpful asset every time I've called to discuss problems or coverage. Thanks very much Don!!

Great service in getting info about the policy. Gene answered all questions. Price was far less than the quote the dealer gave me at the Volvo dealership. The reviews I read online helped make my decision. Thank you in advance for your service.

I'm very happy with how Concord Auto Protect treated me and how nice they are to me. I love the customer service and how much they always helped me out. I'm happy they covered my last repair I needed. No problems at all.

The customer service was not pushy at all, I would easily recommend Concord Auto Protect. They made it easy when I needed a new AC part for my 2017 BMW x3, everything went smoothly and I have no complaints.

I would highly recommend giving Concord Auto Protect a chance. I'm happy I did, the customer service was amazing. They were not pushy at all for a sale and answered all of my questions as well. I'm happy I picked them and my friend has been with them for over 3 years.

The dealings with Jeff ** were extremely easy and fast. I received all of the information and questions asked promptly. It made the purchase of the extended warranty very easy. It appears that the initial contact with Concord is living up to the reviews that I saw when doing my research. Thank you.

Great experience, they were ok with giving me a quote that was good for a week, no hard sell at all like other extended warranty companies. I would recommend them to friends and family. I'm happy with the purchase I made.

The service person was very professional. The plan was easy to understand. The price of the plan was very good. After all of this I hope the service be good as well. I would tell others about the plan because it the best I have found.

Great Company. Best I've seen out there and I've been looking for months. Customer service has always helped me out and they took care of the claim right away. ZERO problems at all and I would easily recommend them to friends and family.

Purchasing an extended vehicle warranty is usually subject to high pressure sales tactics and is somewhat expensive. I did not experience that with Concord Auto Protect. My contact was Mr. Gene **. After I made my initial inquiry, I did not receive annoying follow-up phone calls, e-mails or text messages throughout the day as the other major companies did. Concord's price was very reasonable. Since my coverage does not begin for awhile, I cannot comment on the service yet. The coverage & exclusions seem to be in-line with the 3rd party vendor contracts sold by car dealers but for less.

Jeff was very patient and answered all questions I had prior to purchasing the coverage. I appreciate his work. Based on his work I would recommend Concord Auto Protect. Hopefully any claims experience will be the same. We will see what the future brings.

My experience is limited to the sales process as I do not expect to file a claim for at least 2 years, if ever. Gene ** beat AAA price by nearly 50% while providing a no deductible plan. Gene was patient and answered my questions in a clear and understandable way. Thank you.

Customer service was pleasant and they followed up. I had to take a couple of breaks in the transaction to check in with my wife and other people, and they were patient and got back to me. I'm very happy with how everything went and I'm going to be a long term customer.

Amazing Customer Service. THE SERVICE WAS VERY GOOD AND YOU WERE GREAT TO EXPLAIN EVERYTHING IN DETAILS. NO CATCHES. All good things to know and how car Concord Auto Protect works. I'm very happy with everything. I would highly recommend them to friends and family.

Very cordial and helpful, had my information up and knew who I was, very courteous. Enjoy dealing with Patrick anytime. Very helpful with my questions, had good answer for everything I asked. It was just about transferring coverage. He does a good job.

Got extended vehicle coverage for my truck from them and when I traded it in for a newer truck canceled my policy. The person who helped me was very respectful and was able to get my refund right away. Thank You.

I recently had a claim and they found a Recall that was the root cause of the brake failure. Armed with Concord's help, the repairs were covered by the Manufacturer. They helped find solutions and is why they earned 5-Stars.

Excellent Service, easy to talk to just amazing experience from beginning to end of call about 10 minutes. Looking for affordable coverage for my 2015 MB when my extended warranty is about to expire. This phone gave me security and comfort that I made the right decision. Thanks Gene.

I was pleasantly surprised on the coverage I was able to purchase and its value. The representative was not pushy and gave me multiple options as well. A comparable coverage was quoted to me by another Extended Warranty Company for $2000 more and double the deductible.

Ordering anything as the magnitude of an extended warranty can be a mine field, but Gene saved the day. He expressed the terms, answered my questions thoroughly, and continues to be helpful in this process. There are lots of choices for extended warranties, but I am pleased with Concord Auto Protect.

Spoke with Patrick about acquiring extend warranty for my XC60 Volvo. Had done some research before calling, and with the good rating from others I thought this was the company for me. Patrick was professional and knowledgeable about the product, answered my concerns about the cost and length of coverage. As with any insurance you hope you never have to use it, but with my Concord protection plan I'm hoping there won't be any future disappointments. Thanks again, Patrick!!

Mr. Gene ** was a great help in getting me the coverage I needed. And gave me the time to think about it and to get back with him when it was convenient for me. I truly appreciate the patience he had and look forward to working with him thru the length of my policy.

The only reason I didn't give this a one-star is because I want people to actually read it. I purchased this warranty and the salesman was very persistent and accommodating as far as pricing, but unfortunately the first time I needed to use it I was denied because the cost of the repair was double what I spent on the plan. Concord Auto Protect found it easier to reimburse me my money than actually pay for the repair. They are legit. This is not a scam but they do not protect you or your vehicle! It appears they will use any and all excuses to find a reason to deny you. I would not recommend this company.

My experience with Concord, working with Mr. Gene **, was handled efficiently from beginning to end. Mr ** answered a number of questions promptly and in sufficient detail that I could make my decision to purchase a Concord policy with confidence.

The supplied detailed information about the extended car warranty was clear, concrete and very understandable, exactly what we were looking for. In general, the service during the enrollment process was straight forward and very friendly.

Both my salesman & his supervisor (Jeff & Patrick, respectively) were courteous, responsive & provided clear instructions/information. Couldn't ask for a better experience, especially on a holiday weekend. I would not hesitate to recommend Concord to anyone seeking a reliable second warranty.

I dealt with Gene ** of Concord, and this was after contacting the top five of automobile re-insurers. Gene was very informative, even when presenting the pluses of dealing with Concord, and not pushy in promoting the product. The whole process of the Concord approach was logical. The pricing was logical and easy to understand.

All in all, the process of choosing an extended car warranty went well. The youthful enthusiasm and attention to communication were a little more than I needed, but the company representative was very helpful, answered all my questions, and seemed to have my best interest at heart.

I worked with Gene ** who was super knowledgeable and got me an amazing warranty at a very affordable price. I am very happy with the service, price, and product and would highly recommend Concord and Gene **. Gene was very professional and got me several discounts and an extended warranty, without me having to even ask!

We recommended to contact Concord as we needed additional warranty for our vehicle. We are happy we did. Our experience with Concord has so far been a wonderful one. Gene's assistance was excellent. He is very knowledgeable, friendly and professional. We will gladly recommend Gene, and Concord in general, to any one in need for these services. Thank you.

He superseded everything that I asked for... I'm going through a difficult transition with jobs and he hooked me up! I am going to recommend him and the Company! Gene deserves a raise! I am running out of words to describe my appreciation that he gave me.

Gene ** was our account specialist and he was exceptional. Professional, courteous, patient, efficient, informative, and attentive. All in all a first class transaction. We couldn't be happier with our initial interaction with Concorde and Gene. Keep up the good work! We'll be giving Concorde more and more of our business.

Concord was very responsive during the quote process and my associate, Patrick, was extremely helpful. He went through several options and worked with me on a fair price and coverage. I am happy with the purchase process and can see why they are highly rated. In the event I have a claim, I hope the service is the same!

The process for buying the warranty was fast and painless. No pressure from the Concord representative, Gene. The price I got for two years and the deductible were very reasonable. The two other warranty companies I contacted were much higher in price. One of these companies was downright rude on the phone. I actually hung up on them.

I have dealt with many warranty companies. Choosing one is an extension of trust that they will focus on the customer and finding solutions rather than caring more about finding ways to say no. I recently had a claim and they found a Recall that was the root cause of the brake failure. Armed with Concord's help, the repairs were covered by the Manufacturer. They helped find solutions and is why they earned 5-Stars.

$1400 total premium quoted on the phone today; however the email from your office lists $1449 . I want to talk with a supervisor on Monday afternoon. Your marketing is false and misleading. I look forward to talking with you soon. Thank you for your anticipated cooperation and assistance. Accuracy is valuable to me. I am available at **.

I thought that my policy would be billed over a 6 months but instead it was done on a single payment, which was a hardship for me this time of the year. So I ask for some help here and it was taken care of...

I was extremely satisfied with the professionalism of my customer representative, Gene **. He was not all pushy. He was able to offer an affordable warranty that covered all of the major components and more on my 2014 XTS Cadillac. Because of my AAA and being a senior citizen, he was able to waive the $100.00 deductible. Thanks again Gene ** and God bless you!

I am very pleased with my agents Patrick and Gene. They were knowledgeable and patience explaining the process and made me feel comfortable. They explained as I called several times for better understanding of my coverage. Their customer service made me select Concord as my warranty company.

Gene was very helpful. He called within 5 minutes upon me submitting a request online. Everything was explained well and he did his best to save us money. He is a dedicated professional and I would recommend him to either a friend or family.

The Concord representative was beyond helpful, extremely professional, and was able to meet all my needs. The products offered are extremely beneficial to have, and was tailored to fit my needs. I recommend Concord to everyone! Don't wait until it is too late to get extended auto warranty.

I bought a warranty on my 2010 Ford truck 12-23-18. I bought the premium package for $2,210.00. I bought from Donald, He said that after a 1000 miles the warranty goes into effect. I went to have my truck serviced at a dealership, oil change, etc. The service writer said I needed a rebuilt engine, I could not believe it. Called Concord and talked to supervisor Michael. He said would not fix it or send out their own technician to see if in fact it needed it. So the supervisor wanted to cancel my policy. I drove it to another tech and he said there was nothing major wrong, but needed a VCT SOLENOID. Replaced with new one and still drives like new truck. But yet they cancelled me. They definitely do not stand behind their warranty. Maybe for small things but 'major', you better forget it. My advice to anyone is to stay away from these crooks. Bad people.

The Agent Gene was very knowledgeable and helpful. He explained the contract in detail and offered me a very fair price. I would send all of my friends and family to him when they need protection for there automobile. Concord is the best.