Chevrolet Reviews

At the dealership everyone was friendly, but I was not allowed to test drive my truck because it was blocked by other trucks. I purchased it in Baxley and the salesman (Ryan) said they would deliver it to me in Valdosta on a Rollback and he would be with them to get everything activated in the truck. He also stated he would call me the next business day to set everything up. None of these things happened. Someone from the Woody Folsom dealership drove it to Valdosta, so I didn’t even get to drive it until it had over 100 miles on it. It clearly was never detailed and missing at least a quarter tank of gas. I noticed some damages, such as scratches and cuts throughout the interior and dash. The delivery driver walked around the truck with me as I took pictures of the damages. They contacted the salesman to let him know I was not happy with what I found.

We purchased a 2024 Chevrolet 3500 dually with a diesel engine two years ago. Diesel engines should last more than 174,000 miles. We've had (Chevrolet) gas engines last longer than that. But here we sit with a blown engine and we've been left hung out to dry by Chevrolet. They want $30,000 to replace a diesel engine that should have lasted longer than two years. The vehicle has been well maintained. Chevrolet does not stand by their products and our long standing history of purchasing their products has come to an end.

First new car experience was a disaster thanks to Chevy. Not even 9000 miles on it and it and the engine light kept coming on. They didn't want to fix it until the cruise control broke. (I need for a disability). After a week of repairs the dealership went from very friendly to argumentative. I shouldn't be dealing with this for a brand new car. Don't buy Chevy.

I just finished my engine recall. I was informed that an oil change was completed and I would need to use a different viscosity motor oil going forward. While I am thankful that I don’t need a new engine, I was informed that my oil changes would be $50-$60 more each time because of the different oil. I am not sure why this cost is being pushed onto the consumer to protect Chevrolet from potentially paying for a future engine failure. I am sure that there will be some kind of a class action lawsuit that I will join to get compensation.

I purchased a Chevrolet Silverado in June 2025. My experience with the vehicle, the dealership, and the brand in general has been disappointing. I have owned trucks from Ford, Ram, and now Chevrolet, and on my list of best and worst, Chevrolet is the absolute worst. The only good thing I can say about the truck is that its Turbomax engine performs well. Aside from that, there is a lot left to be desired. Its automatic transmission does not shift smoothly, and it frequently seems to get stuck in lower gears, even without any load and without heavy acceleration. The truck has an overall cheap feel, and its interior is poorly designed. It is impractical to store anything behind the seat, because access to that area is extremely limited. Even getting access to the jack stored behind the seat is a struggle because the seats cannot be moved out of the way enough to provide easy access.

I will never buy a Chevy again. I tried to buy "American" but this is the worst experience of my life. My Trailblazer with less than 60,000 miles has been in the shop 4 times now. This last time the dealership had it for 2.5 MONTHS!. Said it was fixed after replacing the head valve - two days later I am sitting on the side of the road because they put it back together wrong and the transmission fluid all leaked out. Towed it to same dealership who said it was fixed and 5 days later it is doing the exact same thing again. Losing power and check engine light on. Once again they have no idea what is wrong and my warranty just ran out now at 60.200 miles. This car is not even 2.5 years old. Once again I have no car and the dealership doesn't even pretend to care of the position they are putting me in. Garbage, garbage, garbage. I am buying a Toyota.

I have a 2025 Chevy Equinox that has been in service 20 times now. 3 screen replacements, 4 OnStar modules, steering wheel fell in the middle of turning and gear shift had to be replaced. Now the whole breaking system is going out. I've had to use the emergency brake several times to stop, car doesn't start without mashing the break and the local dealership is saying I no longer have a warranty. GM has denied my buyback. I need this car gone.

I had a very positive experience with Shawn ** at Chevrolet. Even though I didn’t make a purchase, his attitude and professionalism were outstanding. He was extremely helpful, respectful, and friendly, and he took the time to explain everything clearly without any pressure. His customer service was amazing and left a great impression of the company. Highly recommended.

I leased a vehicle for three years, I tried to purchase the vehicle, They said, "No, you must lease for one year before you can purchase." I put 20,000 into leasing the vehicle think I could purchase and at the time of purchase I was told my credit was too bad even though I NEVER MISSED A CAR PAYMENT! Then they said, "Ok you can buy but you need 1,600 Down and your payment will more than double to 899.00 per month". I will never do business with Taylor Chevrolet or Chevrolet again!!! I feel as thought they sucked ever penny out of me and discarded me like yesterday’s trash! CHEVROLET YOUR DAY ARE NUMBERED!

Chevy is the worst company ever, they make junk, and will not stand by their products, I had a tranny go out with 73,000 miles on it, went out again at 83,000 miles on, and again at 112,000 miles on, they will not replace it again because the factory warranty is up, so my question is, didn't the last tranny come with a warranty? If I bought an after market one it comes with a 36,000-50,000 depends on who I buy it from, not to mention all the other problems like sensors, so the way things are going, I have to buy a new tranny every 26,000 miles which is about $4,000.

I'll never own another Chevy! The one I had was the worst vehicle I've ever owned! I'll stick with Ford! I will buy any other vehicle outside of Chevrolet or better yet GMC! Ford, Mitsubishi, Honda and anything other vehicle IS BETTER!

I want to share one of the most humbling and incredible experiences I’ve ever had with any brand — and it happened with General Motors and the Chevrolet team at Virginia International Raceway. My sons and I attend high-performance driving events often, and I brought my 2024 Corvette C8 Z51 for a weekend of track time. On day two, my car suddenly wouldn’t start — we tried everything, battery resets, diagnostics, even letting it “rest,” but no luck. Frustration was setting in fast.

In 2020 I bought a 2019 Chevy Blazer. I paid cash 40, 000, I had nothing but problems. That chevy overlooked as safety issues like shift to park is not covered on your bumper to bumper warranty. After five years or 60,000 miles all interior lights came on and wouldn't shut off, emergency brake lights, ABS lights, check engine light, my cruise control was affected by this issue, and a couple of weeks later my transmission went. I bought another vehicle and this is the first time I have not backed chevy in my choice because they didn't back me. I bought a Jeep Wrangler Rubicon. I have been a chevy girl all my life but this Chevy Blazer did it for me.

I have a 2024 Chevy Colorado. The radio knob has not been working for a month. Finally got the time to get it in for the warranty. The shop said, yes they have been having trouble with the radio software. And Chevrolet says to update the vehicle before replacing any parts. Well Chevrolet it has been a month of trouble for me. I did update every time an update came in. Why couldn't you notify your customers about this. You knew it was happening and didn't care enough about the people. That's crazy business.

I purchased a new 2026 Chevy Traverse from Grapevine Chevrolet which I had modified to accommodate my disablity at United Access. I was referred to United Access by GM and I’m pleased with their modifications. My purchase decision was based on the GM Disability Rebate. I had no idea that these rebates are rarely paid due to systemic incompetence at GM. If the offer was legitimate the employees at GM and their dealerships would have some knowledge of the program and how it works.

I hope I can change this 1 star rating to more once a I hear back from Chevy, but I’m not holding my breath. While my two toddlers and I were on a trip to the beach, my EV Bolt would not connect to the charger. I tried multiple chargers and was unable to get the car charged. After talking to the dealership, they said I would need to bring it in. The problem was, I was 94 miles from the dealership with only 32 miles remaining on my charge. I had to have it towed to the dealership which I was told would be eligible for reimbursement. Fast forward 6 days later and my reimbursement has been denied due to not allowing Chevy to assist and getting an outside tow even though all I was told was “you need to get it towed to the dealership”. The dealership has diagnosed the issue and need to replace a part on my 22 Chevy Bolt which is still under warranty. The problem is they cannot find this part and have no idea when they will be able to repair it.

I am VERY dissatisfied with GM as a whole company, I would never own or recommend a GM to anyone. (Which is horrible, because I have owned 3 in the past.) GM has zero customer service and honestly can care less about their vehicles being a lemon. July 2024 I put a work order in for a brand new Z71 Traverse, was told it will take 3 weeks…. Didn’t get my SUV till end of Oct 2024… frustrating, but okay not a big deal. Put down $19k with my trade in and cash.

First thing is all Chevy dealerships THE ISSUE IS PARKING ASSIST SENSOR. Why is it so hard to get an appointment? I have a 2024 chevy LTZ truck with 27,000 miles. One of the front parking sensors stopped working. One dealership checked it in Alabama and said it would be two weeks before it comes in. I said I will be out of town for a few months. So, I am in Texas now and have checked with two dealers.

I bought a 2024 Chevy 2500 HD custom truck. At 3000 miles the transmission started having issues. It would come out of gear and then slam back into gear. The reverse didn't work. I took it in to Britain Chevrolet in Greenville TX and having not heard from them in a week, I called and they said it had been ready for 3 days. But they said it worked just fine when technician drove it. Yeah right. So I took it to another dealership, Commerce chevrolet in Commerce. They said they changed something in the valve body but it didn't fix it. Then they told me that they put in a request for a new transmission but that I shouldn't count on it because there were a lot of these trucks messing up and chevy didn't know what to do about it. So I took it home and just dealt with it for a while, because it was my only vehicle.

I have been a very loyal GM customer since 2011 having purchased 12 new vehicles from this brand with great service and support up, however this all ended when I bought a 2024 3500hd High Country, truck had multiple issues and finally the transmission went out while under warranty. I was told by the dealership the transmission was on backorder and it would be a while before it would be repaired and they did not have a loaner vehicle available, as this is my daily driver I had no choice but to trade it taking a financial hit.

We have a 2022 Chevy Tahoe. lt that we had to take in the shop for the transmission valve body issues that a good portion of vehicles have had so far. Ours does not fall into the recall Vin for the part and it is just outside of factory warranty by 4,000 miles. The part could be 2 months or longer since it is on backorder with no insight to when it will be received. The dealership has no loaners due to the 6.2 issues on top of the transmission issues. I'm rather dissatisfied with how this situation is handled from Chevrolet and do not understand why we need to foot the bill for a rental when we paid what we did for a vehicle one should be able to rely on.

I have a 23 Tahoe. It's been in the shop 6 times. Oil leaks, a/c issues the car stopped on the street. The dashboard went out at least 2 times. The radio stop. This is a deaf trap. A nightmare, customer service is a joke they the same thing over and over. I just started dealing with the lawyer because I'm not being handled with the respect, I went to the dealership with. I drove Lexus for 16 years. I have never been through this type of service. It very sad. My big beautiful truck a nightmare.

Dealt with Forest City Chevy while buying my first brand new vehicle from the lot. Staff were amazing to deal with but since owning my Trailblazer it has been nothing but issues for me and a very horrible ride quality. Stiff suspension all around, the touchscreen does not work like it should, awd kicks in randomly when it is supposed to be in fwd. All that in the span of 6 months. Will never buy a GM product after this.

My 2024 Colorado truck killed at stop signs twice, I had to put the truck in park and restart both times. Dealer could not find a reason. Then driving pulling camper and ALL lights on dash went out. Now that is a scary feeling. Are the brakes on the camper going to engage or not. A few seconds later the dash came back on. But out side door button to unlock truck didn't work anymore. So back to the dealer again. They got the locks fixed. What is going on with the electrical in these trucks.

Worst truck you can buy, this truck is always at the shop, and all the parts are always in back haul for month, turbo actuators back haul, transmission valve body back haul, if you don’t wanna go crazy like me don’t buy a Chevy ever. Garbage truck.

I just had some really bad customer service with Chevy customer support. I purchased my High Country in 2022 with a GM certified warranty and extended warranty. Within about a year (Mid 2023) I had to get my truck in for a transmission rebuild. The Chevy dealership I was working with stated there was a rebuilt transmission about 30 miles away and they recommended to Chevy Engineering. It was denied and Chevy Engineering said mine needed to be rebuilt. I did not have my truck for 6 months (and still making payments on the truck). Luckily it was covered. And now 18 months later here I am again with transmission issues.

You may want to reconsider buying a new vehicle. If you have a problem they may not have the parts to fix it. I have a new 2025 Blazer E.V, with 5700 miles and the navigation system stopped working. took it to the dealership and after several hours I was told there was an internal fault in an electrical component. They would have to order the part. Then came the bad news. It is on indefinite backorder and we don't if or when we will get it. Well I went home and called Chevy direct. explained the issue and the person I spoke to said he would personally follow-up with the dealer. He had ways of tracking down parts and making sure they get delivered and would keep me in the loop every step of the way. That was on a Friday. Monday I called to find out the status and sure enough he wasn't in. Spoke to another case worker who said the file had nothing in it and would have the other guy call me.

Replaced Def system shortly after 100,000 miles on a 2017 Duramax 2500 about $4,000 worth. Apr 6 months later Def system goes out again which everything is under warranty. Apr 6 months after that Def system goes out again so obviously a problem with the def systems in these trucks but this time I am told it's not under warranty so almost $4K again out of pocket. Explanation was that the warranty only covered the first time I paid and does not keep covering the faulty system they keep installing. Certified Chevy dealer was used every time so let this be food for thought. Chevrolet claims they honor a two year warranty on parts but not really. Smoke and mirrors! ValMark Chevrolet two thumbs down. Jeremy Hodge two thumbs up.

I have bought 3 GM products in the last 6 months. 2024 Silverado 1500 a 2025 Equinox and then another Silverado 2025 AEV edition. All three vehicles have a problem with the radios. They either fade in and out or lock up if someone calls or you call out. After research I was told by a Chevy Service Expert that the problem is a software issue and there is no fix at this time??

I’ve been loyal to Chevrolet since I could remember. My Dad has owned a Chevelle, Camaro, and Silverado growing up. My first vehicle was a 98’ blazer. I recently made the mistake of buying a 2017 Silverado High Country with the 6.2. I fell in love with this truck on day 1. I worked my tail off and put a large down payment to make the monthly note more affordable for a family of 5. It was bought as a family vehicle to make plenty of memories camping and more. I maintained this truck religiously but it didn’t seem to matter. My first issue was the a/c condenser which should have fallen under the recall (leaked in the same weld in the same spot as the 14-16) but missed it by a year for some reason.

Unreal level of idiocy in their engineering. If you want to change your battery you need a screw driver, a ratchet with not just a 10mm like every other manufacturer, you also need a 13mm and a 6"+ extension to remove a block at the bottom of the battery. Also, how do you charge for a software update that improves the A/C system when it starts running like trash after 3 years??? We've had 2 Traverses, 2 Bolts and a Silverado and I doubt I will ever consider buying another GM product. Overpriced and just bleh.

I have been a Chevy owner my whole life I currently have 6 different models in my Driveway. After all the back and forth with my GM advisor on my 2022 Chevy trail boss I will never buy another product from GM. My Truck has been in the shop since the middle of Match waiting on a valve body for the transmission. Now more than 13 weeks later I received a call last Wednesday 6/11 saying the part would be in no later than Monday of this week 6/16/2025. Guess what. It never showed up and the advisor said it’s in transit with no tracking number. In 2022 I bought 2 new trucks. The first one was a GMC Elevation that the paint kept chipping off. GM wouldn’t do anything about it so I traded that in for a new 2022 Chevy Trailboss. I guess I should have never bought a new Chevy at that time but I did. Always have been a loyal customer but not anymore.

We purchased a 2024 Chevy Silverado 1500 in June of 2024. Less than one year and 14,500 miles later, we are on a trip in Utah with our 21’ camp trailer and the transmission started acting up. In reverse, it would not move. In drive, it would not get out of 2nd gear. Check engine light came on. We brought it in to a dealer nearby and they pulled the codes which showed a problem with the transmission valve body. Good news: warranty. Bad news: nationwide backorder, 90 days minimum for repair. We were 1000 miles from home and we could not wait.

Moments in life show us why we ever have stayed so loyal to a company our entire life. Despite having chose Chevy, they did not chose me. I almost bought my 6th Chevy but thankful I didn’t. I contacted them to bring attention about a service center who lied about warranty work and the importance of the catalytic needed and would been covered. I was gullible enough at the time to believe it. I recently found a lot of info of how they avoid warranty work and I would have most definitely been covered. I have never asked for ANYTHING from Chevy. I had high aspirations that they would do the right thing but that was a reach.

Chevrolet has lost its quality, and don't care about it's customers. We built a 80k 22 Tahoe that has been an absolute piece of junk. It has been to 3 different dealership with many of the same problems since it had 24K miles on it. This year alone it has been in the shop 6 months out of the year long, while we still pay for it. We have contacted Chevrolet Customer support with the same response through the year. There is nothing we can or are willing to do for you.

Trax buyers beware. I purchased a Chevrolet Trax in June 2022 with 68,645 miles on it. Over the past 2.5 years, this vehicle has required over $15,000 in covered repairs, over $4,000 in uncovered repairs, and now a new engine at a cost of over $11,000. This despite the vehicle being well maintained and regularly serviced. After filing a complaint with Chevrolet Corporation, they offered financial assistance in the amount of $1,000 for a new engine. Unbelievable. If you are interested in buying a Chevy vehicle, I would think twice as, in my experience, their workmanship is profoundly substandard (as it was with my previous HHR). I do not understand how a car with a total of 123,000 miles on it needs a new engine. I've since purchased a Mazda CX-30 and couldn't be happier. Chevrolet has permanently lost a customer.

My Chevy Vehicle is 1 year old and under warranty. It has been at dealership service 3 times in the last month, and twice on a rollback tow truck because it would not drive. The dealership service department is helpful, but not timely. I've been in an undersized rental for weeks. GM now requires the complimentary rental to be a GM vehicle, however the rental companies only have small GM vehicles in their fleet, so I am in a severely undersized vehicle for my family and it is not comparable to what I normally drive that is sitting at dealer services.

I was having trouble connecting Android Auto to my late model Chevys and Marchelle from Customer Service did an excellent job of walking me thru the steps to determine the issue was actually in my internal phone connection (connector pins were damaged in phone). She spent an extra amount of time to make sure to isolate the problem area with me. Once corrected, the system now works great in both of our Chevys. The Android Auto system adds to the fun of driving,.

Customer service is disgusting. They don't do anything to help... Just say we understand your situation. Don't buy GM. They don't have parts to fix their trucks anyway....I've been down a truck for almost a full year from deff tank to transmission failure. And no parts to fix it just wait and keep paying for the truck....Don't buy GM

I have been trying to get my truck smogged for 2 years in California. Chevrolet's customer service has been less than helpful. Their agents are rude and they say they are a "third party" facilitating the contact between GM technicians and the dealership. I have been a loyal GM owner of several cars for over 30 years and I think I just bought my last one. It's sad how they treat their customers.