Chevrolet Reviews

I am VERY dissatisfied with GM as a whole company, I would never own or recommend a GM to anyone. (Which is horrible, because I have owned 3 in the past.) GM has zero customer service and honestly can care less about their vehicles being a lemon. July 2024 I put a work order in for a brand new Z71 Traverse, was told it will take 3 weeks…. Didn’t get my SUV till end of Oct 2024… frustrating, but okay not a big deal. Put down $19k with my trade in and cash.

First thing is all Chevy dealerships THE ISSUE IS PARKING ASSIST SENSOR. Why is it so hard to get an appointment? I have a 2024 chevy LTZ truck with 27,000 miles. One of the front parking sensors stopped working. One dealership checked it in Alabama and said it would be two weeks before it comes in. I said I will be out of town for a few months. So, I am in Texas now and have checked with two dealers.

I bought a 2024 Chevy 2500 HD custom truck. At 3000 miles the transmission started having issues. It would come out of gear and then slam back into gear. The reverse didn't work. I took it in to Britain Chevrolet in Greenville TX and having not heard from them in a week, I called and they said it had been ready for 3 days. But they said it worked just fine when technician drove it. Yeah right. So I took it to another dealership, Commerce chevrolet in Commerce. They said they changed something in the valve body but it didn't fix it. Then they told me that they put in a request for a new transmission but that I shouldn't count on it because there were a lot of these trucks messing up and chevy didn't know what to do about it. So I took it home and just dealt with it for a while, because it was my only vehicle.

I have been a very loyal GM customer since 2011 having purchased 12 new vehicles from this brand with great service and support up, however this all ended when I bought a 2024 3500hd High Country, truck had multiple issues and finally the transmission went out while under warranty. I was told by the dealership the transmission was on backorder and it would be a while before it would be repaired and they did not have a loaner vehicle available, as this is my daily driver I had no choice but to trade it taking a financial hit.

We have a 2022 Chevy Tahoe. lt that we had to take in the shop for the transmission valve body issues that a good portion of vehicles have had so far. Ours does not fall into the recall Vin for the part and it is just outside of factory warranty by 4,000 miles. The part could be 2 months or longer since it is on backorder with no insight to when it will be received. The dealership has no loaners due to the 6.2 issues on top of the transmission issues. I'm rather dissatisfied with how this situation is handled from Chevrolet and do not understand why we need to foot the bill for a rental when we paid what we did for a vehicle one should be able to rely on.

I have a 23 Tahoe. It's been in the shop 6 times. Oil leaks, a/c issues the car stopped on the street. The dashboard went out at least 2 times. The radio stop. This is a deaf trap. A nightmare, customer service is a joke they the same thing over and over. I just started dealing with the lawyer because I'm not being handled with the respect, I went to the dealership with. I drove Lexus for 16 years. I have never been through this type of service. It very sad. My big beautiful truck a nightmare.

Dealt with Forest City Chevy while buying my first brand new vehicle from the lot. Staff were amazing to deal with but since owning my Trailblazer it has been nothing but issues for me and a very horrible ride quality. Stiff suspension all around, the touchscreen does not work like it should, awd kicks in randomly when it is supposed to be in fwd. All that in the span of 6 months. Will never buy a GM product after this.

My 2024 Colorado truck killed at stop signs twice, I had to put the truck in park and restart both times. Dealer could not find a reason. Then driving pulling camper and ALL lights on dash went out. Now that is a scary feeling. Are the brakes on the camper going to engage or not. A few seconds later the dash came back on. But out side door button to unlock truck didn't work anymore. So back to the dealer again. They got the locks fixed. What is going on with the electrical in these trucks.

Worst truck you can buy, this truck is always at the shop, and all the parts are always in back haul for month, turbo actuators back haul, transmission valve body back haul, if you don’t wanna go crazy like me don’t buy a Chevy ever. Garbage truck.

I just had some really bad customer service with Chevy customer support. I purchased my High Country in 2022 with a GM certified warranty and extended warranty. Within about a year (Mid 2023) I had to get my truck in for a transmission rebuild. The Chevy dealership I was working with stated there was a rebuilt transmission about 30 miles away and they recommended to Chevy Engineering. It was denied and Chevy Engineering said mine needed to be rebuilt. I did not have my truck for 6 months (and still making payments on the truck). Luckily it was covered. And now 18 months later here I am again with transmission issues.

You may want to reconsider buying a new vehicle. If you have a problem they may not have the parts to fix it. I have a new 2025 Blazer E.V, with 5700 miles and the navigation system stopped working. took it to the dealership and after several hours I was told there was an internal fault in an electrical component. They would have to order the part. Then came the bad news. It is on indefinite backorder and we don't if or when we will get it. Well I went home and called Chevy direct. explained the issue and the person I spoke to said he would personally follow-up with the dealer. He had ways of tracking down parts and making sure they get delivered and would keep me in the loop every step of the way. That was on a Friday. Monday I called to find out the status and sure enough he wasn't in. Spoke to another case worker who said the file had nothing in it and would have the other guy call me.

Replaced Def system shortly after 100,000 miles on a 2017 Duramax 2500 about $4,000 worth. Apr 6 months later Def system goes out again which everything is under warranty. Apr 6 months after that Def system goes out again so obviously a problem with the def systems in these trucks but this time I am told it's not under warranty so almost $4K again out of pocket. Explanation was that the warranty only covered the first time I paid and does not keep covering the faulty system they keep installing. Certified Chevy dealer was used every time so let this be food for thought. Chevrolet claims they honor a two year warranty on parts but not really. Smoke and mirrors! ValMark Chevrolet two thumbs down. Jeremy Hodge two thumbs up.

I have bought 3 GM products in the last 6 months. 2024 Silverado 1500 a 2025 Equinox and then another Silverado 2025 AEV edition. All three vehicles have a problem with the radios. They either fade in and out or lock up if someone calls or you call out. After research I was told by a Chevy Service Expert that the problem is a software issue and there is no fix at this time??

I’ve been loyal to Chevrolet since I could remember. My Dad has owned a Chevelle, Camaro, and Silverado growing up. My first vehicle was a 98’ blazer. I recently made the mistake of buying a 2017 Silverado High Country with the 6.2. I fell in love with this truck on day 1. I worked my tail off and put a large down payment to make the monthly note more affordable for a family of 5. It was bought as a family vehicle to make plenty of memories camping and more. I maintained this truck religiously but it didn’t seem to matter. My first issue was the a/c condenser which should have fallen under the recall (leaked in the same weld in the same spot as the 14-16) but missed it by a year for some reason.

Unreal level of idiocy in their engineering. If you want to change your battery you need a screw driver, a ratchet with not just a 10mm like every other manufacturer, you also need a 13mm and a 6"+ extension to remove a block at the bottom of the battery. Also, how do you charge for a software update that improves the A/C system when it starts running like trash after 3 years??? We've had 2 Traverses, 2 Bolts and a Silverado and I doubt I will ever consider buying another GM product. Overpriced and just bleh.

I have been a Chevy owner my whole life I currently have 6 different models in my Driveway. After all the back and forth with my GM advisor on my 2022 Chevy trail boss I will never buy another product from GM. My Truck has been in the shop since the middle of Match waiting on a valve body for the transmission. Now more than 13 weeks later I received a call last Wednesday 6/11 saying the part would be in no later than Monday of this week 6/16/2025. Guess what. It never showed up and the advisor said it’s in transit with no tracking number. In 2022 I bought 2 new trucks. The first one was a GMC Elevation that the paint kept chipping off. GM wouldn’t do anything about it so I traded that in for a new 2022 Chevy Trailboss. I guess I should have never bought a new Chevy at that time but I did. Always have been a loyal customer but not anymore.

We purchased a 2024 Chevy Silverado 1500 in June of 2024. Less than one year and 14,500 miles later, we are on a trip in Utah with our 21’ camp trailer and the transmission started acting up. In reverse, it would not move. In drive, it would not get out of 2nd gear. Check engine light came on. We brought it in to a dealer nearby and they pulled the codes which showed a problem with the transmission valve body. Good news: warranty. Bad news: nationwide backorder, 90 days minimum for repair. We were 1000 miles from home and we could not wait.

Moments in life show us why we ever have stayed so loyal to a company our entire life. Despite having chose Chevy, they did not chose me. I almost bought my 6th Chevy but thankful I didn’t. I contacted them to bring attention about a service center who lied about warranty work and the importance of the catalytic needed and would been covered. I was gullible enough at the time to believe it. I recently found a lot of info of how they avoid warranty work and I would have most definitely been covered. I have never asked for ANYTHING from Chevy. I had high aspirations that they would do the right thing but that was a reach.

Chevrolet has lost its quality, and don't care about it's customers. We built a 80k 22 Tahoe that has been an absolute piece of junk. It has been to 3 different dealership with many of the same problems since it had 24K miles on it. This year alone it has been in the shop 6 months out of the year long, while we still pay for it. We have contacted Chevrolet Customer support with the same response through the year. There is nothing we can or are willing to do for you.

Trax buyers beware. I purchased a Chevrolet Trax in June 2022 with 68,645 miles on it. Over the past 2.5 years, this vehicle has required over $15,000 in covered repairs, over $4,000 in uncovered repairs, and now a new engine at a cost of over $11,000. This despite the vehicle being well maintained and regularly serviced. After filing a complaint with Chevrolet Corporation, they offered financial assistance in the amount of $1,000 for a new engine. Unbelievable. If you are interested in buying a Chevy vehicle, I would think twice as, in my experience, their workmanship is profoundly substandard (as it was with my previous HHR). I do not understand how a car with a total of 123,000 miles on it needs a new engine. I've since purchased a Mazda CX-30 and couldn't be happier. Chevrolet has permanently lost a customer.

My Chevy Vehicle is 1 year old and under warranty. It has been at dealership service 3 times in the last month, and twice on a rollback tow truck because it would not drive. The dealership service department is helpful, but not timely. I've been in an undersized rental for weeks. GM now requires the complimentary rental to be a GM vehicle, however the rental companies only have small GM vehicles in their fleet, so I am in a severely undersized vehicle for my family and it is not comparable to what I normally drive that is sitting at dealer services.

I was having trouble connecting Android Auto to my late model Chevys and Marchelle from Customer Service did an excellent job of walking me thru the steps to determine the issue was actually in my internal phone connection (connector pins were damaged in phone). She spent an extra amount of time to make sure to isolate the problem area with me. Once corrected, the system now works great in both of our Chevys. The Android Auto system adds to the fun of driving,.

Customer service is disgusting. They don't do anything to help... Just say we understand your situation. Don't buy GM. They don't have parts to fix their trucks anyway....I've been down a truck for almost a full year from deff tank to transmission failure. And no parts to fix it just wait and keep paying for the truck....Don't buy GM

I have been trying to get my truck smogged for 2 years in California. Chevrolet's customer service has been less than helpful. Their agents are rude and they say they are a "third party" facilitating the contact between GM technicians and the dealership. I have been a loyal GM owner of several cars for over 30 years and I think I just bought my last one. It's sad how they treat their customers.

So my truck is exactly 2 years old. The Electronic gear shifter went out. Now understand I am out of warranty for mileage but not years. The shifter is not a mileage wear and tear item. The truck left me stranded, would not shift. 250 tow bill and 1000 for new shifter and labor. I called Chevrolet customer care, only to be told there is nothing they can do. I had a similar issue with a Ford. Would not pass emissions, ended up being a computer issue. Being out mileage and years Ford still took care of it. I will be going back to Ford.

I bought a 2020 Chevrolet Traverse in 2021, now it has 54,120 miles. Last week while driving my children to school the steering wheel locked and a message popped up saying the following: "Steering assist is reduced, drive with care". Imagine going 40 miles per hour in a relative new car and all of the sudden your tires and steering wheel locked. Long story short, I finally was able to secure and appointment with a local Chevy dealer for February 19 (others have availability for the 26) and after paying $181.05 for diagnostic, I was handed out an estimate for $3,548.94 for parts and labor as the car needs power steering gear replacement and the part is in back order and would take between 1 or 2 months. Not covered by any of my active warranties. I am not the first customer with this issue, safety issue, I wonder why Chevrolet doesn't recall and fix this problem that could cause accidents and deaths to their customers.

My 2024 Z06 Chevy Corvette is an incredible vehicle. The Chevy App is the worst app out there. You get little to no function without paying for OnStar. So, after spending close to $170,000 for a car (by the way, I also bought a new 2025 Chevy Denali truck - so that is another $106,000) - you have to pay over $50/month for an app so you can start your car, lock your doors, and those functions. Yes, it will give you your tire pressure and how much gas you have without paying (both of which are pretty useless) - but anything meaningful - you guessed it: pay for App functionality. Pretty sad state for "American Made"... my wife (who drives a foreign car) doesn't have this issue.

I wholeheartedly recommend Shawn and the entire team at Imperial Chevrolet! Their professionalism and genuine care made my experience exceptional. They helped me find the vehicle I had been searching for in no time. Thank you, Shawn and team, for your outstanding service!

Regret purchasing a 2023 Chevrolet Colorado. I continue to experience electrical issues and have been stranded two times so far. The local dealer is dealing with so many issues that each time I had to leave my truck at the shop multiple days. Buyer beware.

Do NOT get a Chevy Malibu. Even if it is a new model. There have been multiple reports of the service ESC coming on and little to no answers. I see so many complaints and people coming together to find answers but not many solutions. There are Chevy dealerships that are baffled by what could be the problem. My car has been getting “fixed” for 2 weeks and the longest I’ve seen was 3 months trying to find an answer. The only option is to get rid of it.