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The prices in car sale posts made by private sellers o this platform are unfairly labeled as worse than identical cars with more mileage posted by dealers. My car at $65.5K and 20,100 miles is labeled as only a "good deal $731 under", while $69K car with 29K miles and $65.5K car with 25K miles are labeled as "GREAT DEAL $$$KKK under". This is an unfair advertising policy targeted to promote dealers who pay fees for their membership and posts, vs. private sellers who don't. #unfairpolicy #unfaircompetition #unfairdeceptivepractices
I have a dealership and I wanted to post my vehicles on their website. They said it's free, then I posted two vehicles and they said it's under review and within 24 hours it should be posted. Since that time my postings are not posted and they sending me advertisements of other vehicles. This means they are only trying to get people's emails addresses for their own benefit.
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While the support staff was helpful I sold my car on FACEBOOK Marketplace for free. I didn’t even get close to a sale here. Hmmm Wonder if I’ll use them again…Somewhat doubtful, maybe. Furthermore, and my primary complaint, is they are rife with scammers and tire kickers. I probably experienced 3 scam attempts for every legitimate interest. To be fair Cars.com anti scam department quickly helped me with them but still. Why sell here only to set yourself up as a target to a bunch of lowlife pond scum sucker scam artists?
I like the filters but wish they would add a filter for cars that have a clean title, salvage title, or are totalled.. Too many cars being sold on this site that are wrecked or salvaged and you have to investigate. It use to be a much higher quality car website.
I found the car I wanted on here. I purchased directly through the dealership after seeing it on cars.com. The pictures were very nice. I didn't have any problems getting in touch with the dealership afterwards. I would recommend this site to other car shoppers out there.
I’m a dealer in Oklahoma. I signed up for Cars.com for 4 month starter and as told multiple times I could cancel after 4 months. I only posted 3 cars and they would not allow me cancel. This company is filled with liars and cheats. I was lied to multiple times and my issues were never resolved. This company will scam you out of money just like they did my business. Watch out and look elsewhere.
I purchased a 2019 Subaru Crosstrek in good faith that would be the color that was advertised. It was supposed to be blue even though every photo of it appeared to purple. I was very clear that I didn't want a black vehicle. Once it was delivered, I noticed it was black. I paid to have it inspected at the Subaru dealership and discovered it needed $1300 worth of repair for break pads, rotors, air filters, the correct wiper blades, etc. They paid for the repairs but never once tried to make things right for fraudulently advertising this vehicle as the wrong color. I will never purchase a car online again.
I listed my car on Cars.com in December. I got a couple of messages but no sale yet so in January I went to renew the listing and was told they no longer allow private listings?? This was annoying enough by itself as it was not communicated to me at all while I painstakingly set up and ran my ad. So I asked a chat rep, they explained it was a new policy and I was obviously frustrated & asked "what the -- for?"
Their response was "I'd tell you but you swore at me"... obviously I swore in frustration at the company, not the rep. This was a petty, terrible response. Cars.com has moved on from caring about individuals with NO explanation. Because of this, I will not be using the site to shop anymore and I hope dealerships will notice that.
After going through the whole process of signing up, giving them the VIN and all the car details plus the CC# and then OKing the listing, I hit the LIST button. And got the verification email. The next day I went back to update the photos and was not able to edit the listing so I went to a live chat. Only to be told that Cars.Com had decided to not list private ownership cars at this time. My car had never been listed. Their policy, I found out had been in affect (effect?) for a while. The Chat person said "Sorry, anything else I can help you with?" I inquired about my personal info and CC# only to be met with silence. I then went to the site and yes, they are asking people to Sell Your Car. I was able to delete my listing.
I listed my car for months and paid the fee. I included lots of beautiful pictures and a low price to go with it and still couldn't get it sold. I barely received 1 lead the whole entire time. Would not use again.
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