Cars.com Reviews

I started working up a plan to sell my 2003 VW Passat Wagon. Researching, I found that station wagons were not so much in demand theses days, as SUVs had fulfilled that market. So, I set up my acct. and My Garage at Cars.com and listed my Passat. It sold in two days! Granted, there are many factors why it was a great buy, but the hits I got on the listing were amazing. I had several inquiries wanting to buy that day. So, BIG fan. Hghly recommend!

Positive and professional salesman. Very helpful and knowledgeable.

Cardinal Motors was phenomenal…not only was the car exactly as represented but the staff was very knowledgeable and gave great customer service. Would give 10 stars if I could. Kevin and Christian are the ones to ask for.

Purchased a 2015 Jeep Wrangler Sahara from Wellesley Mazda in MA. I really liked the look of the Jeep. This would be my first. Sales department was very friendly and accommodating. After a test ride, I discussed issues I had with the vehicle. I smelled antifreeze under the hood. I heard squealing noise coming from rear of vehicle. Salesman called me and said service had reviewed and inspected and did not find any issues. I took them at their word. Re-test drove the Vehicle and all seemed fine so I purchased the vehicle. I was purchasing this vehicle from out of state hour and 45 minutes away. First off did not realize I had to register the vehicle myself normally done by the dealer. Salesperson was kind, drove the vehicle to CT and ran it through emissions. He faxed me the paperwork so I didn’t have to make another trip to the dealer. Picked up the vehicle and was on my way home.

Trying to sell car as a private party. Lots of inquiries, all of which have turned out to be bogus. Not recommended. It wasted our time and energy. After trying to sell the car for 4 weeks, we decided to ditch Cars.com

I took my car to Grand Prairie Ford and initially received a written estimate for my trade-in that I felt was fair. However, when it came time to finalize the paperwork, they tried to reduce the trade-in value by $2,000 without any legitimate explanation. This kind of last-minute change felt really unprofessional and left a bad taste in my mouth. I’d advise others to double-check the final numbers carefully before signing anything if they choose to do business there.

First time user. Can't even get logged back in after listing. No email response as well. Wow what a joke and recommend not wasting your time. I guess to post I need to say even more bad things. Lol. Just stay away.

This was the worst car buying experience I’ve ever had. The absolute worst. I’ve bought new cars before this car isn’t even brand new. It’s a 2021. I have had to jump through so many hoops and give so much information that I felt like I was buying a phantom. I had to call and verify everything all over again with the different banks even after submitting all this information to the dealership, I have never had to go through this and I’ve actually bought brand spanking new cars and never had to go through as much as I have with this company. I drove around in the car for three weeks almost a month one bank drop me because even after all the information I provided they didn’t think my second job was real and then the next bank I still had to buy all this information about the car and about my insurance. I went from having to put nothing down to $1000 down and my car payment went up $200 a month. Absolutely horrible.

I received response, but you can't read it. It's all a scam, so be careful. I will bet anything, Anthony is a ghost and the Ford truck is also a ghost. Conmen for sure. Cars.com should be pulled from the net.

They close you on a price and lock you in on a price you agree on then you sign your contract. You think everything is set .... but without you noticing they raise it after 3 months higher and higher each month. If you are a bigger company your office manager may just pay the increase without ever saying anything and that's exactly how Cars.com gets you!!! They say that you received a email about the the increase, putting you in a premium spot and by NOT replying to the email will automatic sign you in .... CRAZY.