Tred Reviews

TRED is an unorganized business that puts consumers at risk. BEWARE of this company whether you are buying or selling a vehicle. I listed my vehicle on TRED, which was not great as it didn’t list car details correctly on many websites (one of the main reasons I was using TRED). But the main complaint is that TRED reneged on a closed transaction putting me in harm's way (and they didn’t care at all). After receiving confirmation of sale via an email with a bill of sale, TRED informed me to transfer possession of vehicle to buyer and to remove insurance from the the vehicle... But it was too good to be true; hours later a TRED representative called and informed me that they were unable to do the transaction and that they will not release my funds and had to cancel the transaction!

I was willing to risk because Tred.com offers a warranty with their used vehicles. After the purchase, I got a complete list of what was wrong with the car. The seller then added that there was a tick coming from the engine. It is an older vehicle, so I was willing to take the risk. When the vehicle transport company arrived, the car would not turn on at all. He spent an hour trying to jump it, and it would start. I got a call explaining that the seller was laughing and uncooperative. I wanted to cancel it, but the transport company said I could not cancel once they were on site. Tred.com called me to say that all sales are final and the issues will not be covered under the warranty. So Thousands of dollars just went out the window like that.

They almost cost a buyer $110,000.. A Doctor in Texas was buying my Ford Raptor from me, and YES trucks are that expense right now.. We had a deal, he headed to his bank (Wells Fargo), and since $110K is a lot of cash, his banker called Tred customer support to get confirmation of wiring instructions (every smart person does this), and after waiting 20 mins on the phone, the TRED support gave the wrong number, and the banker at Wells confirmed it was going to different account the Tred, and Tred banks at Wells Fargo.. Buyer was so SCARED that he almost lost $110K (would of if his banker had not called) he decided not buy the truck.. So I lost, buyer lost, and TRED is making the seller experience EVER more risky than selling a car just by yourself..

Every time you tried to put in info on your vehicle, the stupid chat window would pop up in the way. It took me 20 min of chatting to get beyond the license plate form. Then after uploading my personal info, including driver's license copies, title pics front and back, and current smog cert, they wanted a photo of me to verify it was me, but would not let one choose it out of their gallery. Finally, just backed out and deleted the ad, and told them NO!! Told them I would give a bad Yelp review! So I did.

TRED is generally great, with one exception. If you sell a car, your payment (balance due after paying off loan) is not scheduled until SEVEN DAYS after the buyer confirms possession and all paperwork is completed. But TRED will send you the payment the next day if you pay them an additional fee. In my case, this fee was around $400. This fee doesn’t reflect the cost of a wire transfer for TRED. Unless you pay the fee, TRED will not even initiate an ACH payment for seven days, and the processing time could add even more time. Of course, TRED does not include this information prominently in its ads for sellers, and only mentions it after you already post your car. I recommend that you consider selling your car on other platforms that will pay you faster without charging an unnecessary fee.

Sold a car on Autotrader, and used their Tred app to close the deal. It was supposed to be easy, but wasn't. The seller and buyer see different status information in their respective Tred apps almost constantly. The process isn't clearly spelled out because it's oversimplified in their advertising. There are "now what do I do?" questions almost continuously throughout.

We tried to purchase car and had to pull out of the sale today because the private seller that's really a dealer doesn't have the title. TRED and owner both blame one another and we have not received our funds back and our bank released them to TRED and we never received this car. Our bank said we will have to start making payments and we have no car. And on the same day they lower the price on a car that right now belongs to us. They ought to be same.

Where are the 5 star reviews coming from???? Tred can't follow-through on anything and they gave us misinformation multiple times. Not going to sell any other vehicles with them! Although we sold our vehicle on Tred, it was such a pain afterwards. We were told that they do all the paperwork and take care of DMV transfer, etc. Well, nope. We asked them where we send the title to and they told us "DO NOT SEND US THE ACTUAL TITLE, WE JUST NEED A COPY",...we thought it was strange to not want the actual title, but we did what they asked and sent them a copy of the title. Then 2 months after the sale, in a huff, they wanted the actual title, stating that they originally gave us the wrong information,...so we sent it to them.

I saw a Tesla Model X 100D advertised on TRED. After a back and forth between TRED and the owner I completed the sale. The vehicle was then shipped to me, and imagine my surprise when the vehicle that arrived was not a high-end 100D but rather the least expensive 75D. I verified the smaller battery pack with Tesla, and TRED is telling me that they use NMVTIS to verify VIN including build and insist it is listed as 100D. It only charges ~70kw, and Tesla insists it is 75kw so it feels like I got scammed. I don't know that it was an intentional bait and switch but what I received was not what I thought I was buying.

I purchased an Audi S4 Avant from 2007, owner lied and didn’t turn over full review, car needed 9.5k in repairs after buying it for 10k. I contacted the mechanic and he sent me the paper he had on file. I sent it to TRED. Tred said that there was no proof the owner lied. Tred still hasn’t sent me my tags either. 4th set of TEMP tags, constantly hung up on while trying to call them. GARBAGE COMPANY! I’m sitting on hold right now actually. It's so frustrating. I lost so much money on a broken car, I don't have a problem repairing a car, but I was lied to and continue to be treated like I’m not a paying customer. Spend your time and money elsewhere please.

I listed my van on TRED. They posted it on Auto Trader, KBB, etc... The post instructed potential buyers to call a number that was not in service. A TRED representative told me that the number was added by Auto Trader, but after checking other listings for my van, I found the number there too. I also tried to message myself through Auto Trader and KBB and found that interested parties were only given an automated email from TRED telling them to reach out on TRED. I quickly lost trust in their service and removed my listing. Upon deleting my listing on TRED, perspective buyers were then sent an email saying my van had been sold and to check out other vehicles on their site. I have requested a refund from TRED, but have yet to hear back.

I was charged $99.00. Didn't sell my car on Tred and didn't even completed my account. They are asking for your driver license and all other stuff. I cancelled my account like the chat person told me over the chat. You can't call them. They don't have a phone support. Complete scam.

Do not deal with this company unless you don't mind being jerked around! I simply cannot understand how in the hell this company gets 5 stars from people! The 5 stars have got to be from sellers who have just received their money! This company does not deliver on their services in a timely manner. On 11-3-2020, I bought my car and still have not received the title, registration nor license plates as of 2-12-2021. I have to request a FOURTH TEMPORARY LICENSE PLATE FROM THEM! Pathetic!

This is the biggest scam of a business. You have to pay 19 to list the car, and if your car does not sell and you remove it it will cost you another 99. They do not generate any extra exposure or increase your chances of selling. They simply send you weekly emails to lower your listing price. Your best bet is Facebook Marketplace. Beware your minimum payment to them is $118, no matter the outcome.

I have sold multiple cars to private parties in past 15 years, this is the best and easiest of all. Car selling/buying always has that ill feeling of getting scammed or low balled, etc.. Had the best experience from start to end, no complaints. Here are the reasons I would recommend TRED to others:

Please don’t use this company. Buy directly from a buyer. Customer service is the worst.. I’ve been waiting for a title for the last 8 months - 8 months find out today, something was incorrect with the funds. I’ve spent $4,000 in repairs for a car they want to come and get.. It takes 3 days for any question to be answered. If they say someone will call you back - they won’t.. I thought I had been dealing with a head person - John. I found out today anyone can email you or text you - using John’s name.. PLEASE AVIOD THIS COMPANY, it’s not worth the headaches and delays.. Since June 19, 2020 I’ve been waiting on a title to come.. 7 months!!

Good for sellers, awful for buyers. Took almost 5 months to get my title! I bought a used 2008 BMW 335i Convertible via Tred last July. Set up a test drive thru the app, seller and I negotiated a price, I wired the 10 grand to Tred and they notified the seller they received the money. I went over the next day, we filled out the paperwork, I drove away. Printed a temporary registration, FedExed the paperwork to Tred who said they would take care of the DMV work and smog. Then I waited. The website stated I should get my title in 45 days. I started getting almost daily text messages and regular emails that they had not received my paperwork even though I had delivery confirmation.

Thought I was doing a good thing selling my car with a loan on TRED. Huge mistake. Buyer was prepared to pay cash. They had over $300 unexpected fees and the buyer STILL DOES NOT HAVE TITLE months after my car loan was paid off and title cleared. Total scam!!!

Registered with Tred; uploaded photos; entered all auto info; entered bank info. Received message "Status: In Review. We're reviewing your Mazda and will notify you of our Instant Offer in the next 24 hours. Send us a message using the chat button below if you have any questions!" 2.5 months later this message still exists. Contacted CS via chat and was informed California location not within their marketing area. But whole sellers would be contacted and be able to see vehicle info. 4 weeks went by; *called CS and CS rep stated whole sellers were never contacted and would take care of asap. No contacts were received. Finally listed vehicle with Military Auto Service due to close proximity to Naval Air Station and sold my vehicle within a couple of weeks. **Very ppor customer service and/or follow through** WOULD NOT RECOMMEND.

Definitely do not recommend! We lost over $1000 due to Tred not providing us with the correct paperwork in a timely manner- even though they kept insisting it was being sent. Even after the fact, I had hoped this company would do the right thing but they have not. Here are the details of our experience: We bought a car using Tred (money sent 7/14/2020, received the car 7/24/2020). Before starting the transaction, I called the company to make sure they could actually get the car titled in Nebraska because I did not know how that was possible as any new car needs to be inspected. I was told they were successful in doing this across all states and I still had to pay the registration and fees to get this done.