Tred

TRED is an unorganized business that puts consumers at risk. BEWARE of this company whether you are buying or selling a vehicle. I listed my vehicle on TRED, which was not great as it didn’t list car details correctly on many websites (one of the main reasons I was using TRED). But the main complaint is that TRED reneged on a closed transaction putting me in harm's way (and they didn’t care at all). After receiving confirmation of sale via an email with a bill of sale, TRED informed me to transfer possession of vehicle to buyer and to remove insurance from the the vehicle... But it was too good to be true; hours later a TRED representative called and informed me that they were unable to do the transaction and that they will not release my funds and had to cancel the transaction!

I was willing to risk because Tred.com offers a warranty with their used vehicles. After the purchase, I got a complete list of what was wrong with the car. The seller then added that there was a tick coming from the engine. It is an older vehicle, so I was willing to take the risk. When the vehicle transport company arrived, the car would not turn on at all. He spent an hour trying to jump it, and it would start. I got a call explaining that the seller was laughing and uncooperative. I wanted to cancel it, but the transport company said I could not cancel once they were on site. Tred.com called me to say that all sales are final and the issues will not be covered under the warranty. So Thousands of dollars just went out the window like that.

They almost cost a buyer $110,000.. A Doctor in Texas was buying my Ford Raptor from me, and YES trucks are that expense right now.. We had a deal, he headed to his bank (Wells Fargo), and since $110K is a lot of cash, his banker called Tred customer support to get confirmation of wiring instructions (every smart person does this), and after waiting 20 mins on the phone, the TRED support gave the wrong number, and the banker at Wells confirmed it was going to different account the Tred, and Tred banks at Wells Fargo.. Buyer was so SCARED that he almost lost $110K (would of if his banker had not called) he decided not buy the truck.. So I lost, buyer lost, and TRED is making the seller experience EVER more risky than selling a car just by yourself..

Every time you tried to put in info on your vehicle, the stupid chat window would pop up in the way. It took me 20 min of chatting to get beyond the license plate form. Then after uploading my personal info, including driver's license copies, title pics front and back, and current smog cert, they wanted a photo of me to verify it was me, but would not let one choose it out of their gallery. Finally, just backed out and deleted the ad, and told them NO!! Told them I would give a bad Yelp review! So I did.

TRED is generally great, with one exception. If you sell a car, your payment (balance due after paying off loan) is not scheduled until SEVEN DAYS after the buyer confirms possession and all paperwork is completed. But TRED will send you the payment the next day if you pay them an additional fee. In my case, this fee was around $400. This fee doesn’t reflect the cost of a wire transfer for TRED. Unless you pay the fee, TRED will not even initiate an ACH payment for seven days, and the processing time could add even more time. Of course, TRED does not include this information prominently in its ads for sellers, and only mentions it after you already post your car. I recommend that you consider selling your car on other platforms that will pay you faster without charging an unnecessary fee.

Sold a car on Autotrader, and used their Tred app to close the deal. It was supposed to be easy, but wasn't. The seller and buyer see different status information in their respective Tred apps almost constantly. The process isn't clearly spelled out because it's oversimplified in their advertising. There are "now what do I do?" questions almost continuously throughout.

We tried to purchase car and had to pull out of the sale today because the private seller that's really a dealer doesn't have the title. TRED and owner both blame one another and we have not received our funds back and our bank released them to TRED and we never received this car. Our bank said we will have to start making payments and we have no car. And on the same day they lower the price on a car that right now belongs to us. They ought to be same.

Where are the 5 star reviews coming from???? Tred can't follow-through on anything and they gave us misinformation multiple times. Not going to sell any other vehicles with them! Although we sold our vehicle on Tred, it was such a pain afterwards. We were told that they do all the paperwork and take care of DMV transfer, etc. Well, nope. We asked them where we send the title to and they told us "DO NOT SEND US THE ACTUAL TITLE, WE JUST NEED A COPY",...we thought it was strange to not want the actual title, but we did what they asked and sent them a copy of the title. Then 2 months after the sale, in a huff, they wanted the actual title, stating that they originally gave us the wrong information,...so we sent it to them.

I saw a Tesla Model X 100D advertised on TRED. After a back and forth between TRED and the owner I completed the sale. The vehicle was then shipped to me, and imagine my surprise when the vehicle that arrived was not a high-end 100D but rather the least expensive 75D. I verified the smaller battery pack with Tesla, and TRED is telling me that they use NMVTIS to verify VIN including build and insist it is listed as 100D. It only charges ~70kw, and Tesla insists it is 75kw so it feels like I got scammed. I don't know that it was an intentional bait and switch but what I received was not what I thought I was buying.

I purchased an Audi S4 Avant from 2007, owner lied and didn’t turn over full review, car needed 9.5k in repairs after buying it for 10k. I contacted the mechanic and he sent me the paper he had on file. I sent it to TRED. Tred said that there was no proof the owner lied. Tred still hasn’t sent me my tags either. 4th set of TEMP tags, constantly hung up on while trying to call them. GARBAGE COMPANY! I’m sitting on hold right now actually. It's so frustrating. I lost so much money on a broken car, I don't have a problem repairing a car, but I was lied to and continue to be treated like I’m not a paying customer. Spend your time and money elsewhere please.