CarGurus Reviews

I'm an auto broker so I buy and sell cars for a living and CarGurus is one of my favorite platforms I like to use. It's easy to filter things and it makes it easy for me to look through things. One thing I'd change is when you try to locate a vehicle. Let's say, I just search for Porsche, it doesn't allow me to search a distance unless I go down to the trim model or be more specified on what I'm looking for exactly. But other than that, everything else is perfect. Selling the vehicle, I just put in the information and then it blasted it out to the dealerships. I get bids and I take it the dealership. The boss was super easy and quick that we had a great experience with that.

I plugged in all the info on CarGurus, and I got their preferred dealer. It showed the offer and it implied that that was an actual offer and if I bring it in, they'd write me a check. I brought the car into the dealer to get what they offered which is 36,500. They looked at the car and they didn't say anything. Everything checked out because the car was near perfect. But they tried offering me 34k, I was really confused. I don't know whether that was an issue on CarGurus' side or if that was on the dealership's end.

I put in my car information and CarGurus gave me several options from different dealers. The online platform was very user-friendly. We went ahead with one of them and walked into the dealer with that offer. I called first to make an appointment and confirm that they would honor that. They said they would take a look at it and try to match it as close as possible, but they would have to see the car physically. They came in 120 bucks under but it wasn't horrible. They ended up doing everything through FedEx 'cause the one that had to sign was in New York and the dealer was here in Miami. They sent me the FedEx label when they were sending everything so I could track it. It was a very easy experience.

We used CarGurus when my father passed away, we were gonna sell his car. My experience with the platform of CarGurus was great. However, I would not recommend the dealership that we sold the car to. Their paperwork was a bit lacking. First, they took the car back, and we had the CarGurus offer, then they came back with a different offer. We were like, “No, we have the offer on paper.” We also had to visually inspect the car. I said, “What was wrong with it?” There was nothing wrong. They just wanted to give us a lower offer. I did not appreciate that. None of their paperwork had any signatures anywhere. It was like, “Here's your offer and information.” We signed all the papers and they gave us nothing with a signature from them on it.

I was contacted via text immediately by Cargurus in regards to a vehicle I was interested in. The gentleman informed me that he could not discuss deals on the price but asked me if I would be interested in the dealership reaching out to discuss the matter, I then continued to give him my phone number, email and name and he told me I would be hearing from Palm Springs auctions today! He was very kind, quick to respond and very helpful!

I enjoy everything searching for a used car, but I did find one. I hope I can get it done soon. I really need that car with the best price they can do. And I live in Emporia, Virginia, and I think this application did a lot for me and he helped me a lot so it’s still just only get the correct car.

I had a question about financing on a vehicle at a certain dealership. I wasn't sure if they worked with them and the representative was great with helping me out and what to do after we spoke. The representative also was able to have the dealership contact me so I was able to ask specific questions about the car I'm interested in. Great job and thank you!

I would highly recommend you to my friend and family, your company is a great way to find a decent and clean car, without all the hassle a used car dealer brings when all you want is reliable, and dependable. Cargurus covers all the bases. Thank you very much for your time in this situation.

Still shopping. CarGurus is a big help focusing on each inquiry. Thanks so much. I'm grateful for all help in my search. I'll continue to keep the help in mind as I move forward with this process and hope to be successful in a positive outcome. Marching forward to look for that next pre-owned ride proudly to be sure.

Talking to Ryan was like talking to an old friend. He was quick with answering my questions and very polite and professional. I would recommend him and CarGurus to everyone. Thank you very much for everything.