CarGurus Reviews

I used CarGurus the first time a couple of weeks ago to sell my car and buy a new one. They were very informative and made it really easy to connect with dealerships that I'd be interested in working with. I didn't know how the process was gonna play out, but that was not because there wasn't literature or information for me to read on the CarGurus' site. I was following the prompts. It gave me a list of dealerships and estimated prices for my car that I was selling, like how much they thought the dealership would offer. Then it gave me the options in terms of what I might be interested if I was gonna purchase another car. I did that two days before I ended up going into a dealership and within three days, I had ended up completing the purchase and the sale.

Do you remember that first car buying experience? Do you remember that happy & satisfied feeling of successfully buying the car of your dreams? Well, I just purchased my last vehicle and save a lot of time & headaches and tons of money by using CarGurus. I highly recommend it. Once I decided 100% on the make (Nissan)& Model/Trim level(Titan SV) then I decided on the exterior color (Deep Pearl Blue) and interior color (Beige). I did a Nationwide distance from me (Houston,TX) search. Then, I found the one that has the best price point to begin with. This brought me to a dealership in the Nashville, TN area.

Best Buy of Dream Vehicle. For a few years now I have dreamed of buying a electric vehicle and I couldn’t make my mind up about which one or anything. About two months ago I caught glimpse of a Cadillac LYRIQ, not knowing anything about it I started trying to research as much as I could about it. I was in love with what I saw and I wanted it with a passion. I am a true car enthusiast and we have wide range of them here at home, but I still wanted that LYRIQ. For weeks my mind dwelled on it more and more. Finally, thought I would price them out online. Then, on CarGurus came the world's best dealership Lavery Automotive in Canton Ohio. That’s right, not only the home of the NFL Hall of Fame but also the home of one of the best dealerships I have been in.

I attempted to sell my vehicle through CarGurus. I ended up getting a notice on my phone that they had found dealers who were willing to pay $5,800 for the vehicle. I responded to it. It came up that one of the dealers was located near me. I took the car to that dealer but the dealer ended up only giving me 4,800 for it. I said, "How come I got this letter, saying that you were one of the dealers that was willing to give me $5,800." They said, "We don't know, but we'll have to look into that." And that was pretty much the end of it. I was a little disappointed that I was misled by the amount. The people were nice enough. It was also a nice facility. But they didn't have any answers for me. From a monetary standpoint, it was disappointing. But everything else was straightforward. CarGurus gave me the information that I wanted. I just didn't end up with that information when I went to the dealer that they recommended.

I plugged in all the info on CarGurus, and I got their preferred dealer. It showed the offer and it implied that that was an actual offer and if I bring it in, they'd write me a check. I brought the car into the dealer to get what they offered which is 36,500. They looked at the car and they didn't say anything. Everything checked out because the car was near perfect. But they tried offering me 34k, I was really confused. I don't know whether that was an issue on CarGurus' side or if that was on the dealership's end.

Yes I would like to offer $12,500 for the 135i package on the website says it’s in Hickory NC? Can you please finance $11,500. I’m putting a $1000 dollars down on it and I want to do 18% for 60 months! Thank you and please let me know if you can do this deal???

Support is prompt and friendly, VERY friendly... And very chatty too... I was only curious as to the availability of a certain car - the situation certainly wasn't as dire as it was being treated... Don't get me wrong - I greatly Appreciate the concern of course and I'm sure it would've been reassuring had I been in distress... But I wasn't.

Highly Recommend CarGurus. Always helpful & Nice. Great prices & Great selections. Sends precisely what you're interest in. Greatest communications & pleasantly helpful. Reliable information, great feedback & gets all information needed. Caring, consistent great customer service. Greatest & Resourceful. Very Thankful for caring helpful company. Will always Highly Recommend CarGurus.

CarGurus is a great place to locate and buy your vehicle. If you don’t want to drive a far distance then just let them deliver it. They take all the trouble out of buying a vehicle. Special. That what they are and that’s what they do. Especially for you. THE CIDNT IS NUMBER ONE!!

Questions were answered and quick response as well. Phil was easy to work with. And he reached out to the dealer for me. It made the process super easy. He even sent me the car fax without me even asking which was really nice. Buying a new vehicle is stressful but the chat made it quick to inquire about this vehicle.