CarHop Auto Sales and Finance Reviews

I took my wife to CarHop in Sioux Falls to get a SUV that she put application in for online and was told everything was good to go. So we drove 1hr 20 minutes to there to get told she needed more money down to get the SUV. It is so sad how this car dealerships can call and tell you everything is good to go but then turn around and tell you that they need more money down after you get there and think it is OK to do so and also not care how they just wasted your time and gas to get there and do this. I know I will not be going back to CarHop for a car because I don't deal with liars and that is all they do is lie to you!!!!

I was trying to buy a Jeep Journey from them. Had a front wheel alignment done and new tires on it but I had a heart attack and was late on my payment ..They turned it off and towed it to Concord..I called and they said, "Sorry. You was late with payment." Didn't care at all. Just a bunch of crooks and lemon cars. No wonder they closed it ...Don't trust them at all if you're smart.

Signed papers with CarHop for a 2013 Dodge Avenger November 2024. By January I already needed new tires due to car needing a front end alignment. February alternator went out. In April starter went out. In the end of May in June the windows stopped rolling up and down. Had to replace control switch. By the end of July traction control sensor needed to be replaced. Discovered ball joint was hanging on by a wing and a prayer beginning of August. When I got brakes done August 17th the car started overheating. Replaced the thermostat housing (with thermostat cause that's the only way you can change thermostat on this car). That didn't solve the issue. Did a coolant pressure leak test. Discovered the radiator had a golf ball size hole in it and stop leak was previously used in the vehicle (unsure if it was carhop or previous owner). Replaced radiator still did not fix overheating issue.

I had a very negative experience. The salesman Ed brought a car that was idling roughly, the interior smelled like burning oil, & the front end sounded like it was about to fall apart. His focus & high point being the aftermarket touchscreen radio. When I asked to see other cars, he said he didn't have "all day" to show me other cars. Several of their cars didn't even have titles. I'm a 60-year-old woman. Ed tried to bully me into buying a broken-down car. Unconscionable. Immoral. Liars & thieves.

I wouldn't recommend CarHop to anybody. If you do go there and you get the car from them check it out at a car shop. If anything is wrong with it bring it back to them right away and tell them it's a piece of junk. That's what happened to me.

I bought a 2012 Nissan from CarHop . It was a good sale. However 10 days after purchase the AC went out at a price of $700. They would not fix. When I took back they didn't offer another car. I walked home.

Bought a car from CarHop. Within an hour of leaving the lot the cab of car filled with smoke while on the highway. They had me take it to their mechanic, a week later after being told it was fixed the same thing happened less than two hours of leaving the mechanic's. Given a second vehicle, nothing disclosed about this car! Had serious problems from the start. After bugging them about check engine light they sent me to another mechanic of theirs just to get the car back two weeks later with nothing fixed! (Their mechanic gave me a list of what needed replaced and that he spoke with Carhop who refused to cover the repairs needed). AS a result car locked up during travel and hit a tree almost flipping. Serious bodily injuries, cuts to my face and arm and a concussion that I am now being referred to a specialist for.

Friday was ok to get truck. Friend could not drive my car home. Lost license. Had copy of license front and back cuz we did not live together. She could not drive the car which I never heard before and we been friends since we were 15 yrs old so next day showed up with the old man and the guy pulled up with this ugly yellowish SUV and was pushing to get this one. Told him, "No that's not what want" and to boot I bought a car from them before and never missed a payment. I left and did not buy anything and I'm glad I did cuz found the same truck for $10,000 CHEAPER.

Sold me a car, assured no mechanical issues. "We don't let a car drive off a lot with major mechanical issues." Car had a blown head gasket as evidenced by the coolant reservoir being full of motor oil. I returned to the dealership intending to return the vehicle and try and get into something different and more reliable. 2nd salesperson was frankly rude. Would not let me test drive a replacement before committing to a return. How am I supposed to commit just switching to a new vehicle without being able to test drive it? Quote from the second salesperson: "Not every car is seen by a mechanic before we resell it."

I got a car in December and was told it could have been dangerous for me and my family the first time I took it to the shop. I'm not saying all their cars have problems but mine is and Carhop doesn't seem to want to do anything about it. I'm paying for a lemon and I haven't even been able to drive it for more than 2 weeks before having to take it back to the shop. I have spent more on this truck than it would have taken me to make a down payment on a brand new one.