CarHop Auto Sales and Finance Reviews

I got a car in December and was told it could have been dangerous for me and my family the first time I took it to the shop. I'm not saying all their cars have problems but mine is and Carhop doesn't seem to want to do anything about it. I'm paying for a lemon and I haven't even been able to drive it for more than 2 weeks before having to take it back to the shop. I have spent more on this truck than it would have taken me to make a down payment on a brand new one.

If you want an overpriced piece of junk that needs constant repairs this is the place for you. Your car probably won't last the 2.5 years it takes to pay it off. They jack up the price on their vehicles by 2-3 thousand dollars. I was paying over 11 K for an 06 Honda Pilot that needed constant repairs. They clear the engine light when you purchase the car. I had 2 cars that had the engine light pop up 1-3 days after purchase. My last car had the 2 back windows glued shut. Then 1 month later everything started falling apart. I ended up with a Repo because the car stopped running altogether. I couldn't afford to make a $452. payment and pay for CONSTANT maintenance. This company deserves 0 stars.

CarHop is a trash of a BUY HERE PAY HERE company... Aurora CO (the worst). They are rude and like to hang up on you. Won't take accountability for nothing. They are selling Lemons and research your Lemon Law because we have rights as well regardless of bad credit or not. We are paying for running reliable vehicles. I'd walk 17 miles to work before I recommend or get another vehicle from them. I give them a HARD -1, there's nothing about them that I like at all.

CarHop sold me a Lincoln MKS 2010 for double the listing price of the car which was $7,170 for $14,280 through their loan service. When I drove the car off the dealership, it broke down when I got on the freeway which was less than a mile from the dealership in Hayward, California. The manager lied to me that the vehicle was serviced but when I opened the engine compartment it was full of dust. I spent $12,000 trying to repair the vehicle, because CarHop refused to repair the car. I found myself faced with a huge debt and had to pay it all to CarHop financing. The vehicle is still parked, a waste, broken down. I replaced the dead transmission, 2 turbo charges, axle, and every component in the engine compartment yet the vehicle couldn't be driven. This company is still operating in the US. This is the most criminal operation that one could imagine.

STAY FAR AWAY FROM THIS COMPANY! They prey on people who are in desperate need of a vehicle and will sell them cars that are unsafe to operate! The car I purchased seemed fine when I test drove it but then not even a week later the brakes and rotors were making loud noises and smoking. The check engine light keeps coming on as well. I’ve sunk thousands of dollars into repairs for this car and CarHop does not give a damn! They don’t care about your safety but as soon as you’re a day late on the car payment they are on your case! Overpriced junk vehicles and high monthly payments!

Total waste of time. Everything in their ADS LIES!!!! They say they help anyone out. Bad credit or whatever they can to get you in a car. All lies. And don't get me wrong. The guy who helped us was awesome and the other lady in back that handles the financial part is nice to the other lady. Tammy wasn't very welcoming person or didn't really talk to us or anything but like I said the other 2 were awesome. Nice to talk to and very welcoming. So we basically say there a hour to get denied. What a joke. I wouldn't recommend this place. You're better off getting a new car from Nissan dealership. Less hassle. Easy financing and approval. The used car places in Greeley Colorado useless. ALL LIES. DON'T WASTE YOUR TIME. If you do good luck.

I have held off on doing this, but for the love of god stay away from this company. I bought a 2007 Jeep Liberty from them. 170,000 miles on it. They are charging me 16000 dollars for a car that is worth 1700 at best. The car I took home the first night. After getting it home. Did not reverse. I had to take that car back the next morning.. The check engine light has come on several times, They sell the cars as is, they do not do, anything to get the cars customer ready I was told that when I called the dealership, My tires had to be replaced I had a blowout on the freeway from a bad tire and almost rolled the car. The spare tire that was on the car was flat. I had to pay for a tow and a new tire, windshield wipers bad, Tail lights replaced, Spark plugs replaced. I was in a horrible situation at the time and had to have a car asap I, at the time didn't have a choice.

Came in there today. Worked with Landon. First off Landon was awesome. Very helpful. I own my own business, showed Landon in person my bank statements, invoices and deposits. The underwriting team and said they looked fake even when I had my business banking card. Landon felt so bad as he knew they were real along with my BBB rating, etc. I would have purchased the vehicle right then and there. But the underwriting team should get it together honestly.

Junk. The whole company should be shut down. They lie and cheat people out of thousands in of dollars. They prey on people with bad credit and totally lie to you and never back up their warranties. Never again!!!!

Save your money. They are quick to take your money but only give you an 18,000 mile warranty once that expires, which is not long. After you buy the car they will not help you with other repairs. I bought two cars from them and they are not willing to help me fix the car I currently have with them, by the time you’re done paying off the car, the value is very low and not worth the amount you’re financing it for.

I got a vehicle from them a few years ago, and was blessed to be able to get a newer vehicle a few months ago. I found out that the piece of crap they sold me, not only had 7 previous owners, but my title was a salvaged title. They are selling the cars to people on desperate situations for triple the price of what it's worth. I will not buy a car from CarHop ever again. From the sales process, and my piece of.

CarHop sold me a car with full tea breaks ball tires and a check engine light and the check engine light was due to a fuel and I was getting horrible mileage. I was getting like 10 or 12 miles a gallon and this is when gas prices are skyrocketing. Okay I told them that I need tires on my car because when I purchased my car it had been snowing out and I remember just sliding everywhere when I pulled out of there. This car supposed to have four wheel drive and I'm sliding everywhere coz the tires are bad. The brakes every time I would be coming off the freeway or slowing down and going fast my car was shake so bad. There is sometimes I was worried that my car wasn't going to stop. I had you like literally put all my weight onto the brake pedal for it stop.

Carhop in Greeley Colorado is one of the worst car dealerships I ever dealt with. They harass you left right. My paydays changed and they still after telling them my paydays change. They harass every week and I've not missed a payment yet and I've been paying on the car for over a year and a half if the car was overpriced. Poor quality vehicle and poor staff in that Carhop. I regret every day that I bought a vehicle from them.

Worst car dealership, bought 2 cars in 2 years form the engine went out on both cars. The first car the took the muffler out and put it back on wrong so cO2 was coming thru the vents so I had to trade it in and upgrade with them. Now my current car the engine is dead to. Because it’s had a misfire since I bought. And they are telling me it’s normal for engines to go out. Also it has auto start which they didn’t know was in there until the car died from a bad ground wire form the auto start. All cars come with paper work. They said they didn’t know it was in there.

They repossessed my car and then tried to double charge me to get it back. They don’t go by the rules, they make their own rules and they’re good at lying and they talk to you like you don’t have no knowledge of what you’re talking about. They still try to scam you. That’s why I’m looking for an attorney now.

I’ve been dealing with this company for about a year now and been current on my payments. Even though I’ve been late a couple times they denied me an upgrade even though I’m halfway paid off of my car. They tried to give me the crappy Ieast broke down car to trade in on top of having a pay 500 extra dollars. They rip people off and scamming people for their money. These people should not be in business. Once I pay off my car I’m done with them.

Worst possible company to purchase a car! They prey on people who are convinced they can't get financed anywhere else. They sell you junk for high payments. Cut your car off when you are a day late on paying. All of their cars have kill switches and trackers which they do not disclose. Their extremely high payments are weekly not monthly. Thought it was suspicious when I filled the app out and the person told me which car I was approved for rather than giving me an amount I was approved for and letting me pick my own car.

This is my first time making payments on car. I should have went to a real dealership but I could afford it like most people that go to Carhop I’m pretty sure. I got my car just about a year now 2012 Jeep Compass from carhop In Tulsa, Oklahoma and I’m not really picky so I liked my Jeep. They changed the radio and tires for me. I should have gotten a diagnostic at first to see if anything major was wrong but I didn’t. I was expecting for them to keep up with their cars.

So back in March 2023 my 23 year old daughter purchased a car from them that is 15 years old and paying over $11,000... SMH. She’s young and this was her first car purchase so she is not aware of some of the process. But instead of them thoroughly explaining to her they sale her this car. And when I say everything wrong with this car EVERYTHING!!

I’ve been with Car hop since 2018, I haven’t had much issues with the company however I moved to Nebraska and I am not within 100 miles of any location. I'm trying to upgrade my vehicle but still don’t have the best credit so car hop is my only option. However since I’m more than 100 miles away from any location, I can’t get a different vehicle, and I’m screwed till my credit gets better. Car hop needs more locations for people who need vehicles that don’t have the best credit!

I Michael Eugene ** is writing this comment: Nicole is Gorgeous. I really appreciate how Nicole made everything right for me. I was upset at first because the vehicle I purchased was given me problems but Nicole came to my rescue like Wonder Woman. Nicole went over all the specifics with me and got me in a good car. Thank you Madam Nicole for going above and beyond for me and All your customers. Nicole is Amazing! Nicole deserves a raise. #TeamNicole #QueenNicole #NicoleForPresident

I bought a car at the end of 2022. Two splash guard was missing for the underneath. Within two days before Christmas a broke down. At first they tried saying that they wouldn’t cover under warranty Then later when I told him that I really had the car and didn’t even put 200 miles on it and it how are you broke then they fixed it. In February 2023 the engine blew when were still in the warranty and they had to fix it then. Then at the end of May the alternator went out. It’s still sitting because I don’t have money to fix it. This is the first and last car I am buying from this place. It is not worth the time or your money especially when they make you pay biweekly. A traditional dealership would only make you pay once a month or every two weeks.

I purchased a car from the Sioux Falls Carhop in July 2022. within a day my check engine light came on and it was my o2 sensor failing. Reported this to CarHop and was told " they don't fix this." within a week my rear brakes had to be replaced and again I was told, "they don't fix this that's a maintenance issue". The brakes were metal to metal.

Been threatened to have payment by 6pm when I made a payment previous Friday, representative is rude and unprofessional and will not work with me. Was told it would be further escalation. I have paid them twice this month already.

I got an "upgrade" in Oct 22. I traded in my Altima, which was in better condition than when I bought it from CarHop and was given only 100$ trade in when I had put 2000$ into it. The car I "upgraded" to had a clogged catalytic converter which caused the motor to go out. After getting the motor replaced a vibration coming from the transmission when I put it in reverse. I asked for a partial refund and another car and I was told no. I'm still waiting to get an appointment with a transmission shop. I believe the torque converter is out but I'm not being listened to. Nicole who sold me the car knew that the check engine light was on and when I mentioned that she said it was an O2 sensor. Well I took her word for it. Come to find out she doesn't know anything about cars. I was told that they check out their cars prior to sale which is a lie. If the car would of been the clogged catalytic converter would of been found out.

Same story, needed a car and had only fair credit. It was the worst experience of car buying I have ever had. They pushed me through many people, never told me what my payments will be and, sold me a car with an engine that is about to blow. 10 grand down the drain. They also offer 1/2 payments if you use online payments and then denied that they offer that, with a huge ** sign stating that in all the offices I was pushed through. I contacted the BBB and, wow, CarHop called me stating they will do the 1/2 payment now and begged me to remove my statements from the BBB. Buyer beware and call the BBB on their **!

At the time of sale CarHop said they would take care of what was wrong with the check engine light. At the time of sale their shop technician or mechanic used the check engine reader and said it had a misfire and needed a tune-up. I then brought it to one of their approved mechanics who said it was just a sensor. I then brought it to Aamco, another one of their approved mechanics, who told me I needed a full tune-up as well as two sensors. After much hassle getting them to agree to take care of what they agreed to take care of they settled on replacing two coils and four spark plugs. I got the car back and it ran just a little better but I was still having noise from my exhaust so I went and had the muffler fixed. The shop that I got the muffler fixed as I said that I was still having a misfire and did a compression test and told me that cylinder 4 was getting bad compression and I had a bad cylinder.

I bought my car in September 2022, and it is now February 2023 and I have put a lot of money into fixing it. The headlights were not working, and we did not know when we got it, they said it was our problem for not noticing it when we were looking at it, and I live a few hours away from our nearest car hop. Just this past month I have taken it to a shop twice and have had mechanic work on it. I am taking it back to a transmission mechanic tomorrow so I will be down to one car with my family, and we work different shifts. I was a day late ONCE and they blew up my phone and kept saying if I did not make a payment right then and there "Serious consequence would happen".

I just got my car a month ago and I have had problems since day one. I have been to a mechanic shop and they said a lot was wrong with it and I was told if it's an emission problem it's not their problem. My car has been stalling while driving. I can't use my ac or my heater or the car stalls. It idles under 600 rpm. I need the car for work and to get my daughter and now my work may suffer because I may have to miss more work. I'm so mad I want to cry.