B&B Automotive Reviews

In May, I went looking for the Volkswagen Jetta listed on their site after Mother's Day. I was told I couldn't test drive it because it needed some work done. I came back 2 days later and it still wasn't back on the lot. I began looking for something else, was interested in a Ford Escape but ended up selling it. Was interested in a Buick SUV, it had a bad transmission. Over the course of 2 weeks, I visited the lot as they don't ask a lot of questions, as other lots do. By June 6, I saw cars being unloaded from the wrecker, it was bringing in new inventory.

I bought a 2010 Hyundai Elantra from this place in November. This car has been in for repairs four times already and now has to go in again because I was on a trip with my grandchildren and my power steering went out again. It was in the shop one month ago for the same thing. I told the salesperson when I bought it that I'm disabled. I have a rod in my right arm and I need a safe car. They assured me this car would be fine. While we're at repair number five after payment number five nobody calls me back from the office and the place we have to take it for repairs Band-Aids things but doesn't fix them. I have only put 2,000 miles on this car since the beginning of November.

I financed a vehicle from this dealership two weeks ago and and it has been back for repairs 3 times. After a paid inspection by firestone it was discovered that it needed 2600 in repairs immediately. It has a warranty and they refuse to fix the problems correctly. Horrible experience. I recommend anyone who is considering purchasing a vehicle from this establishment get the vehicle of choice inspected before agreeing to purchase it.

My name is Victor **. I purchase a 2011 Honda Odyssey from back then it was called Car Nation in Bristol Pa. And I purchased the extended warranty. I had a problem with my car. When I took it to AVP Automotive they didnt want to do the repairs because the warranty company say that the dealer sold me the wrong warranty. The dealer say they would take care would take care of it which to this day they haven't done anything. They ignore my calls. They take my message. I leave for Scott the manager at B&B Automotive in Fairless Hill Pa and never return my calls.

I have a 2006 Buick Lacrosse. Pay 514 a month for this vehicle. From day one this car has been nothing but issues...Just recently learned they are no longer in Burlington. They never notified me or anything.. They wouldn't fix any of the repairs on my vehicle at all. Since 2016 this car has been a headache. Everything has been wrong with this car. I spent over 5000 dollars in repairs and the car still has issues. I thought I was almost done with my payments. No not at all. They say I have a year left. Almost 22000 for a 2006 ridiculous... I have no contact information for this company. Just unprofessional. Never ever again. My first and last time dealing with a buy here pay here. Complete scammers.

My car would be turned off, I remember there was a time I was 7 months pregnant when I couldn't come up with a full pay, they turned my car off, I called to have the vehicle engaged, I was told it would be, trusted it was going to be only to step out from work, and sure enough, my car was turned off. I was a 7 month pregnant woman stranded in the dark for hours awaiting a ride home. I can literally write a book referencing my dealings with the company. Three years of real sweat and tears being hang up on and at times literally laughed at in the background by some employees who work there. It was a disaster!!!

Bought a car a year ago in October 2017, and it has been nothing but problems, the warranty do not cover nothing that is of importance. I have put so much money in this car. I am a very dissatisfied customer. I will also be reporting this to the BBB. They just want me to pay another $1400 for a throttle, oil change, cadlic convert and a o2 sensor! I will not recommend no one to go here for a vehicle at all. Then they want me to pay $150 just for the tow and diagnostic which I was told was covered as well (NOT).

Bought a car a year ago in October, and it has been nothing but problems. The warranty do not cover nothing that is of importance, I have put so much money in this car. I am a very dissatisfied customer. All they want is more money! I will be reporting them to the BBB.

If I could give this place negative stars I would. This place is the worst place to buy a car. Yea they offer a great warranty cause you're gonna need it. I bought a 2012 Chevy Cruze from them back in October 2017. The car obviously has an electrical issue. The cars radio the information center on the dash everything electrical would flash off and on driving down the road or if I had drove it long enough the car would shut off while I was driving it or if you stopped the car and shut it off, it wouldn't start back up and the keys would lock in the ignition switch and you couldn't get them out.

I bought a car from Dependable Auto also known as B&B auto sales. After three days of driving the car I hear a nose in the rear and checked it out. It's the rear hub bearings are bad and the front struts are bad and can't get it inspected which is due next month. I called them on Saturday and I told the lady that answered the phone what was going on. She made appointment for me for that Wednesday but something came up that I could not keep that appointment so I called them and talked to the owner and he put me on hold to check it out and when he got back on the phone he told me that he could not do anything for me.