Autotrader.com Reviews

AutoTrader is unusable to sell a car. I’ve had a vehicle for sale on there for less than a week and received about 40 scam messages but no legitimate buyers. The only thing happening here is that AutoTrader takes your money to sell a car which is in itself a scam.

I have listed on this site 3 times. Every time I have nothing but scammers. Should have saved my $$. Run far away. Too many AH here. Never again!!

First week of trying to sell a private auto and nothing but scammers have responded. I used Autotrader about 6 years ago and had a great experience. Now, nothing but scammers. Considering dropping and advertising elsewhere. Note: As soon as the "interested party" asks you to send a phone message or email, block them immediately.

Truck has been listed for 3 days....12 various scam attempts and no genuine buyers. I have wasted more time vetting and responding to fake replies. I will be taking off and will ask for a refund. Had 2 people actually look at the truck from my Facebook marketplace ad.

Absolutely horrible. 99% of the communications when selling a car are scammers. A complete waste of time.

What a waste of time and money. I have received nothing but scammers with their "regards" and "kindlys". Everyone is out of town, buying it for someone else, and either too busy or too sick to come see the vehicle, yet they can send me a cashier's check and arrange for the car to be picked up. Don't waste your time with Autotrader, no longer a legit way to sell a vehicle.

I paid $50+ to place my add and started receiving text right away from people interested in my car. However, I could not respond because I could not log into my account. When I tried to reset my password, it said email not registered. When I tried to re-register, it said email already exist. No one could help. After three days of calling them, someone filled out a IT request form and said it would take up to five business days for someone to look into it. In the meantime I continue to get text from interested buyers I cannot respond to. Poor service!!!

These guys are a joke!!!!! Communication is horrible, you can sit in the chat for hours with no response. Did the pre-approval with money down, decided I wanted to put more money down, somehow with over double the money down, my APR jumped 4% payment went up and then the next day I was told West Lake wouldn’t loan me the money because I have 6 open auto loans. I told them that’s absolutely not true, there is a mistake, waited all day to receive a email saying they would not go through with the deal because of all the auto loans. Spent hours trying to get someone from Westlake on the phone, only to find out there was never even an app submitted to them for anything. Called an actual real dealer, got approved in minutes on a more expensive newer car, and a 7% APR drop. Anyone using Auto Trader Private Seller, I feel bad for you.

I paid for an ad to sell my truck and got nothing but scammers for two weeks! Complained to company and got absolutely nothing! They are an open platform, blah, blah, blah! They try to weed out scammers, blah, blah, blah! They have no refund policy, so I wasted not only time, but money. Ended up selling on Marketplace with much less scammer action.

Agree with most reviews, the website is littered with scum scammers so you need to be diligent and not ever respond email/text. 9 scammers for every 1 legit buyer. So, just advertise and use the Autotrader chat, only. That said, I found dream buyers and sold my car privately in 5 days. The $49 ad fee was worth the money in my case.