3.2/5 (687 reviews)

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Overall Rating3.2 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 25, 2023

Car was listed per normal process. Got scammed two times. Got agreed price from two mega used car companies but no pick up. Very slow server handling communication. Sold the car on Facebook Marketplace. Will not come back here again.

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Verified Reviewer
Original review: May 11, 2023

I paid $49.95 to place an ad for my used car on AutoTrader. The only inquiries I received were from scam artists pitching cashiers checks and other weird ways of payment. My ad clearly said cash only. I placed an ad on Facebook marketplace for free and sold it for the asking price the next day from a nice, local couple paying cash. I'm not shilling for FB as I'm not a huge fan, but in this case it was far superior. Autotrader only gave me grief for my money.

4 people found this review helpful

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    Verified Reviewer
    Original review: April 25, 2023

    Received 9 sales leads over a 4 day and all were scammers. All with the similar story about being from another state, wife will mail certified check, don't need to see car, look good...just give me your address!! Not one real inquiry. What a magnificent waste of $49. And when I contacted AutoTrader about the scammers, they were of NO help.

    4 people found this review helpful
    Verified Reviewer
    Original review: March 9, 2023

    I purchased an ad from Autotrader Classics for 6 months @ $99.00. I had numerous scammers trying to contact me via email. They all said the same story, they agreed to the price and would even pay more via a cashiers check then send someone to pickup the vehicle and title. They all have very poor grammar and basically sound as though they are in a different country.

    When I spoke to a representative from he said that they would not give me a refund as I had "several views" and that is what they sell. When I told him that every person who was interested in the vehicle was a scammer and that stated that their filters would limit the scammers trying to email the sellers, he said that they can only do what they can do. The company was not willing to accept the fact that scammers have pretty much taken over their ads. Buyer beware! DO NOT ADVERTISE WITH AUTOTRADER.COM. YOU WILL NOT BE HAPPY WITH THE RESULTS!

    10 people found this review helpful
    Verified Reviewer
    Original review: March 8, 2023

    Anytime you start editing options the site goes haywire... I wanted to look at Ford mustangs and it kept showing me BMWs.... Extremely frustrating to say the least.... Garbage, considering what they charge dealers to advertise.

    6 people found this review helpful
    Verified Reviewer
    Original review: March 3, 2023

    I tried Autotrader three years ago. Same result then that I am getting now even though they "have new software". SPAM, SPAM and more SPAM. And yet, the new company would like you to upload your title, driver's license, etc. but their software cannot control SPAM. WHAT A JOKE? Save your money.

    12 people found this review helpful
    Verified Reviewer
    Original review: March 1, 2023

    I advertised with classic auto trader. All I received were scam buyers. The other reason I ayes them low are all the ink emails from received. Up to 35 per day and it only stopped when I cancelled my ad. FYI, will not refund any of your money. I signed up for 6 months and cancelled before one month was up. They are a total rip off and you won’t sell a thing on their site.

    6 people found this review helpful
    Verified Reviewer
    Original review: Feb. 5, 2023

    We tried to sell our car on Autotrader and like everyone else, we just received responses from scammers who were too busy to see the car but they were happy to send a cashier's check plus $500 if we would hold the car and send them our personal information. So disappointing! We did not receive one legitimate response and took the ad down after a few days because it was a complete waste of time. I might as well have thrown my $49 down the toilet. So sad that the once reputable Autotrader has been reduced to this thanks to all the bad apples in the world.

    13 people found this review helpful
    Verified Reviewer
    Original review: Feb. 2, 2023

    I have been looking a new cars but have been frustrated at the amount of useless data that populates Autotrader. It would appear most of new vehicles listed are not actually for sale. The cars are already pre sold by the auto dealers. With the shortages in new car supply this is just a scam run by both the auto dealers and Autotrader who posts these useless ads.

    5 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Jan. 23, 2023

    Do not use to sell your car. Save $49 and post on FB Marketplace. I posted on Autotrader and received one inquiry after 6 days. I posted on FB Marketplace and received 10+ inquiries on the first day and sold my vehicle to the second person that reached out.

    4 people found this review helpful
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    Autotrader author review by Emma Simon

    Autotrader has millions of vehicles to choose from. The Car Research and Review section of the site helps car buyers calculate how much they can afford to spend on a car. The site is also full of helpful educational resources to inform users on every aspect of buying and selling a car, including finding the right insurance, tips for getting a car sold and comparison photos. In addition to buying vehicles, you can also sell or trade in your car on the site.

    • Dozens of search filters: The Autotrader search is second to none. Dozens of filters let users be as picky as they like.

    • Apps for iOS and Android: The two Autotrader apps get great reviews from users. Create a personal account and access your saved searches and vehicles from any other mobile device or computer.

    • Financing through LendingTree: Autotrader works with LendingTree, an online loan broker, to help you find the best financing for your car purchase.

    • Car insurance by Geico: Autotrader has partnered with Geico to help you look for car insurance that protects you from the moment you drive off the lot.

    • Bulk of cars sold through professional dealers: It can sometimes be tricky to buy a car from a private dealer. Most of Autotrader’s listings are through professional dealers, which lets you find reviews online and work with a reputable seller.

    by Emma Simon ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Emma Simon is dedicated to creating accurate and valuable content that helps consumers make difficult decisions. Company Information

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