Autotrader.com Reviews

As a female I found it easy to use. I can contact the dealer from the site. Lots of vehicles to choose from. I would recommend it to anyone. I found what I was looking for quite easily. I like the fact that I can find both used and new cars on this site.

It is easy to navigate around the site and easy to find what you need. I have looked at a few other websites of other car places and they are not always the easiest to find what you want. Some of my friends have used other sites but were not as pleased as I am.

It is ok but never find what I was looking for. I like looking at all the different vehicles, some being way overpriced. I have seen this listing for many years now and they have gotten better over the years.

I have purchased two vehicles through Autotrader.com. The first was a great truck I lost in the Camp Fire. The second was an SUV that went well for 5 months and then went bad. I have spent nearly a thousand dollars keeping it on the road.

Overall I really like all the filtering options, but they seem to show fewer vehicles than other sites. I actually prefer Car Gurus although once you use them they send ads through other sites which can be annoying.

If you are buying a used car, this is the gold standard to check fair pricing. Dealers use it and if you don't use it they will charge you a higher price than even they will take if you don't know that price. This is a great place to look for your next vehicle and gain the knowledge to not get taken advantage of.

Didn’t feel the website was easy to use. You have to watch the prices versus the mileage. The mileage on some of the vehicles are really high and they are still asking a high price. I would rather see touch and drive before I made a purchase so you actually know what you are purchasing.

I like the format of Auto-trader website, it is easy to navigate and select your options interested in. I was able to find the automobile I was looking for at the price I was comfortable paying. If you are looking for a new or used car, I would recommend trying the Auto-trader website.

Auto Trader is a good local bible, when looking for either a new car, or used car or caravan, boat etc, and also has a good selection of accessory, from servicing, tyre offers and or a selection of insurers from whom to obtain quotes. Particularly good online, simply decide what make, model you are looking for and the price range which fits you, and you can be sure of a selection on offer in the vicinity you wish to include. Personally, when looking for any of the commodities listed above, it would be my first cholce of browsing, in that it saves trawling local newspaper ads. Autotrader has everything listed, for the motorist.

Website is easy to use. You can also sign up to receive notifications when more cars in the category you select become available. Many options available to select vehicles. They had a fairly good selection of what I was searching for.

Out of all the online websites I find an Auto trader has been the most reliable, offers a greater selection, and serves as a buffer between me and someone who might be possibly trying to run a scam or sell a car that doesn't match up to the description. I think that sellers. List of prices what it should be for the automobile price of the automobiles because they know that people who deal in AutoTrader have seen prices before and know what is fair and what is unreasonable.

Car was described accurately enough. I should have had it checked by a mechanic before buying. It ended up costing me much more. Buying online could be a trap. It is like buying a pig in a poke. Always, always get a mechanic to check a used car before buying.

Data can be very spotty and incomplete as to options and color. I have found pricing data inaccurate when compared to other sites I frequent. Often, queries as to engines, basic vs loaded cars, mileage, and condition are not available.

The filter is where it is at. Most consumers know what they want and the price they are willing to pay. The ability to filter make, model, price, color, mileage, etc. makes finding the right car for you easy and fun.

Just surfing, and checked the site out. Was very easy to use, help if you need it. Very flexible, helpful, and efficient. Pricing reasonable. Choices of vehicles are various, even the trucks that we really liked were priced better than their dealerships.

There are many sites to visit but I think this is a good site to compare vehicles and get opinions about a particular vehicle. Then I usually compare with Edmonds or KBB as well. I usually review customers comments on their thoughts about their experience w the car.

Autotrader.com has a large selection of cars. New, used, cars, trucks just a large selection. Has a way to contact seller and help with financing. Can review vehicles before buying to see if that is what you want.

55yrs old. I'm tired of modern used cars needed repairs.... Bought 2 cars over the years.. Autotrader is price is up to date. Ah awesome photos & details. 5 stars all day every day. As a trucker I find autotrader in most fuel stops & supermarkets.

Always fun to see their papers at various locations while traveling. Countrywide or local you never know when you may desire a new ride. I had an accident traveling from Fla to NY & would have been stranded in Ga had I not noticed an Autotrader at an IHOP! I was able to check out a few vehicles & was fortunate to wrangle a pickup truck to complete my journey & instead of wasting $$$ on a rental. I ended up with a sweet ride as a second vehicle! So thanks guys!!

Autotrader is easy to use search function. The list of available cars by distance provided is well curated. Offers presented are appropriate and good options. Seems to be a reliable source, and the one car I purchased this way was a good deal. Good app.

I’ve used this site in the past, it worked out great before so I thought I’d try it again, all the sites have the same cars, but I found a few others on this one, they try to help you As much as they can.

My family has used AutoTrader.com since I was young. It's easy to find what you're looking for with a salesman hassling you. I even like going down the "rabbit hole" when looking at cars, and what types you can afford, etc.

This website is easy to navigate which is really nice. My location didn't have a lot to offer but the website did manage to find vehicles within about 150 miles and depending on the price I would most likely make the trip.

You can search for what you're exactly wanting by using the filter, color options, price range, distance, size, engine, interior, safety concerns. You can speak to the seller directly and price is fair. Anything you can think of, it's on the website.

I often felt uncomfortable with the information I was being told. The truth was sometimes shaded a bit. I eventually decided not to purchase. I am a hands-on buyer and dealing with one seller only.

Good site when searching used cars from dealers. Helpful info included from Kelly Blue Book. Good search tools, such as keywords, features, etc. Good presentation of photos. Not so good if looking for new vehicles.

I have seen this online car selling site is full of multiple information about automobiles to get the maximum clarity about the vehicle we are going to buy by checking all specs, quality, review and pricing so as per my experience this site is useful while buying a car as I have also drive multiple model of cars and having knowledge about cars as a owner.

Autotrader does an excellent job of listing all of the information about the vehicle in great detail and leaves little to wonder about. Like the pricing options and Carfax reports. It is great to just click on a link and have the full report at your fingertips. Highly recommend Autotrader if you are shopping for a vehicle.

The Auto-trader site is a reliable site to look at a variety of autos and get a pretty good description of the autos I wish to buy in the near future. The site also provides the pricing for each class of vehicles you may be interested in. Also there are car dealership available on the site for you to inquire about the vehicle you may interested in buying.

This website has absolutely everything you are looking for from old cars to new cars, different ranges of prices and reliability, I would highly recommend Autotrader for any car purchases you plan on doing.

The autos are looking great but it's not the best. To help a little more add more pictures, more inside shots of the auto, put close to identical auto together along with pricing and mileage. All in all AutoTrader is not so bad.

This website is informative and easy to use. It describes automobiles accurately. It gives you a detailed picture of the car both inside and out. The search feature lets you zoom in on what you are looking for.

I do not look at daily, only when interested in a new vehicle. I very seldom go to dealerships, because of all their latest sales tactics. I only want a cash outright $ with no financing--most sales people have to run back and forth to another guy to get the $.

AutoTrader makes it very easy to find your desired vehicle. They give you price comparisons with Kelley Blue Book, CarFax, and all the specific car details and specs. Plus, they’re a solid middle party by making it simple and easy to communicate with the dealership or whomever you’re purchasing the car from. Highly recommend!

It used to be that car trader listed lots of cars available by owner but now it seems dominated by dealerships! It is disappointing not to find many for sale by owner listings. Why is this not the case anymore?

The best criticism I can offer is that it would be great if we could more easily filter dealers vs private sellers. But overall, I have been to this website many times over the years and always found it helpful for comparing vehicle prices and conditions, even if not using it to actually purchase, to gain knowledge on what is normal, what is a good deal, what should raise red flags, that sort of thing.

This is second time car shopping internet experience...Carmax was the first one utilized and felt we were getting ripped off! Went elsewhere with extremely higher prices for trade in! Auto trader is more personable with much more options on paying and delivery! Actually was able to investigate person selling car for financial peace of mind! Won’t disappoint! Many of our race car owning friends have utilized Auto trader as well...so came highly recommended!

When looking for a 4wd vehicle, they don't make it that specific. You end up wasting a lot of time trying to find the proper one. They need to break down their components, and make it easier. Also would be nice if the engine size was an additional component to look for.

The site is easy to browse with no hassle. You get variety of cars to choose from at affordable prices. The Web page is user friendly I guess even an old person can use it. They give you all the details you need like mileage, features of the car, service information, interior and exterior pictures of most of the cars advertised.

I wish I read the reviews before I employed AutoTrader to market my bike. I am convinced that this site does nothing but solicit to criminals and scam artists. AutoTrader takes no steps to validate offers and ensure people or groups contacting you are not criminals. Over the last few weeks I've been approached by 20-30 criminals trying to scam me out of money or my bike. Seller beware! Not a good company or site. I have ZERO real (non criminal) interests.

I advertised a mobility van and after listing the vehicle and paying the fee, I found the search filter did not pull only mobility vehicles. Very terrible search engine. The search filter should be easily seen option not imbedded in advanced features and they should only pull mobility vans if selected.

Autotrader may be great for dealers but terrible for private sellers. My ad never appeared at the top and I received no legitimate contacts. The first week I received 3 texts and two emails but the texts were clearly scams to get me to subscribe to some random VIN service to validate instead of carfax. The emails were classic scams to deliver a car and receive payment through PayPal. It seemed that it was always a person stationed somewhere random with limited communication abilities who was buying a 29k car for a relative. After the first week of scam contacts I received nothing else. I ended up selling the car through Craigslist. After a week I had a valid offer. Much cheaper and legitimate local offers. Would not recommend Autotrader.

Feb 22, 2020, I purchased a 2011 Ford F-150 4x4 3.5l ecoboost from our salesman Blake **. We arrived to find out that it wasn’t the truck in the Facebook ad. It was similar, but had different features and drivetrain. Test drove and liked the truck anyway. It had a rattle while test driving, salesman assured me it was something in the glove box and there was stuff in there so I went along with it.

I have placed an ad with Autotrader.com for several months now - and I have received very few responses. That's life. I get it. However, I got suspicious that the company was scamming me soon after my ad ran. I got a couple email inquiries. I responded and no response back - again no problem. That's life. Then I simply asked each person to respond back that they got my email and even stated I think Autotrader is doing something fishy - NO REPLY ever... It has been a number of responses that I have asked this question to.

I attempted to place an ad to sell my truck on Autotrader on a Monday. I paid $90 for their premium service (Ha!). By Wednesday, the ad hadn’t appeared and I became concerned, partly because they were quick to “cash” my payment. I wrote an email to their customer service area and received a reply apologizing for their error and promising to resolve the problem within “24-48 hours“ (Now THAT’S great customer service-NOT!). So I waited 48 hours...still no sign of my ad. So I wrote back to Autotrader, and received a reply instructing me to call their customer service department, which I did.

They are the worse. Do not try them. I wish if there is -5 star I will give them. I have not receive one lead and they charge me $7000 dollar for no one lead. Stay away from them and when you ask for the report all that they say is, "You sign a contract."

Paid $50 for an ad on Autotrader. Ad ran 6 weeks. Nice car, good price, never got an inquiry. Lowered the price. Bought another ad. Never got a hit. Nobody wanted this car? Sent myself an inquiry through the site. Never got it. Borrowed a buddy's computer and sent an inquiry. Never got it. Contacted Autotrader to fix it. They couldn't. Asked them for my money back several times. No response. I've sold cars on Autotrader before. Worked okay, but if it doesn't work, you lose because they have your money and you get nothing.

Bad site. Then filter is a joke, does not work. When filling in the required inquiries it shows everything. Punch in v8 engine, 2.7, litre, v6 shows up. Also they have Beta in red and the page jumps. In order to find what you are looking for you have to scroll through hundreds of vehicles. Finally you come across a V8 engine. I do not recommend this website.

I placed 3 or 4 ads on Auto Trader and the only response was from a scammer trying to cheat me using a shipping fee ploy. I was expecting more but once used Auto Trader and tried to find my own car, I soon realized why I was not getting any action from ad. Even when I knew what I was looking for it was hard to find.

I love Autotrader! (I imagine I might feel otherwise as a seller). The last car I bought—in 2018–, I was watching out for it for years, but then saw Honda was no longer making it in the color I wanted. So I began to look for the last car made in that color, which would have been a 2017 left-over. But the price for the car used, was barely $2,000 less than buying new! So it made sense to buy the new one. I found the car, thanks to Autotrader. There were only 4 left in California, one in Ohio, maybe one in Texas, and one in Staten Island, 1 hour away from me. I bought the one in Staten Island. As a buyer, I thoroughly recommend Autotrader!

Just spoke to "manager" Cindy. My photo ad appears in ad with wrong phone number. The manager would not run a correct ad with proper phone number for next publication. She replied that because the print ad (the little ad without photo) had the correct number! The photo ad is the one people see. Many do not know, and should not have to look for the correct number in that little print ad. Have placed many advertisements over the years and anytime such a blatant mistake made the publishers comps you an ad. No calls from this ad....wonder why? Terrible customer service. Will never advertise here again!

I’ve only received one serious private party interested in my excellent condition well priced clean title SUV. Many e-mails that prove to be dealers looking to pick up a car below blue book value to resale. Beware - for you private party sellers that the majority of the interested inquiries are dealers looking to lowball you. Even had one ask if I owed anything (none of their business) and if I wanted to get in to a new vehicle with his dealership. No thank you. Save your time and money by selling on other online sites if you are a private seller looking to get what your car is worth selling to another private party. Autotrader is not what it once was.

Apparently the sales people are not commissioned and could care less about customers. Having tried several different AT dealerships and finding nice but useless sales people leads to this conclusion. Asking for the simplest of things results in sales people suggesting that the request is impossible. Things like sending a copy of the "inspection" that "all cars" go through or even something as simple as sending photographs of wheels to show actual condition. Stay as far away from AT as possible. If you are a car enthusiast avoid them like the plague...

Car posted on their website had the mileage at 4. Made on offer. Upon further investigation it was a loaner with over 1200 miles. They suborn fraud. Would never use again. The dealer BMW of Toledo was also involved in this obviously deceptive practice.

Tried to edit my ad. Kept getting the same message "There was an error saving your ad - please try again in a few minutes." Tried for a week, called their customer service during business hours a few times - no answer. Are these guys even in business? Total waste of time.

I have a 2011 AWD Dodge Durango Citadel model with every option in perfect condition with great pictures and write-up. In 11 days of the ad being posted online, it has only received 20 views! I have received a dozen or more inquiries from people only interested in receiving my email address and phone number, with zero questions about the car. The inquiries are generally very brief in broken English just asking for me to contact them via their Gmail account with my phone number. These are just scammers harvesting email addresses and phones numbers to sell to identity thieves. When I brought this up to Autotrader and told them I wanted my money back, they only offered me 50% back. This has been a total waste of my time and money. This previous icon in the car business needs to find a way to get to legitimate buyers or they're going to continue to go down in flames.

Don't give them any money. All I received were scammers sending me emails acting like they are interested but eventually they try to get you to sign up for a VIN check that they get a portion of the cost or they want to buy it sight unseen and send a money order. When I called to ask for a refund they said it was past the 48 hour timeframe for a refund. How would you know if it's crap in 48 hours? I will go back to using a more expensive company that actually gives you real leads...

Used Autotrader website for the 2nd time; both times I was able to locate an exact car that we were looking for, AND not get a lot of other cars that we were not interested in. We now have two cars we both love, and the website was the difference. I tried two other websites; CarGurus and cars.com and they both were inferior to the Autotrader site, as far as exact requirements listed were concerned.

I made the mistake of not reading the reviews before spending $70 to post a private seller ad with Autotrader.com. :( The only hits I received were 2 spam emails the night I posted the ad. Terrible site and waste of money.

I purchased a truck that was listed on Autotrader. I bought a 2003 Dodge Dakota from Ultimate Motor Cars. Do not Buy from these guys. They are liars and scam artist. Got cheated out of 1600 dollars because they lie on the shape of the truck. The fender wells are rust out you can put your fist through the holes. Beware of this company.

Spotlight Ad I paid extra for was only 2 weeks and I never saw it on the site. Slow to upload pictures, slow to let me know when ad was posted. Ad was buried in dealership ads from all over the country. I did not get any legitimate offers. Very user unfriendly.

10+ years ago, I used to sell all my used vehicles on Autotrader with great success. Unfortunately, this is now a failing business who doesn’t pay for their pay-per-click marketing and fails to verify their international scammers. After paying $240 to post two ads I have received 12-15 emails from nothing but scammers who can barely formulate coherent sentences. I set the price lower than KBB's recommendation and have lowered the price four times over six weeks. STILL NOT A SINGLE LEGITIMATE BUYER!!! Please don’t waste your money supporting this failing business!!! It is a waste of money and significant time dealing with scammers!!

I really wish I would have looked at this webpage & reviews before dropping $100 on Autotrader. I got nothing but scammers from the ad I placed there. In 2-months I did not get a single legitimate inquiry from this ad. Oh, & their reporting tools are worthless. It reported zero hard inquiries for both email & phone number pulls but I got both. All came from Southern California or Canada Area codes and I live in Louisiana. I reported all the scammers and got the standard reply. I also reported the software problem on the reporting tools and got a reply that amounted to "Sorry, we're working on it". Very sad situation. You're better off placing an ad on FB. I sold it from there after only 2-weeks.

I received 2 request for information on my BMW and they were both scams. Don't waste your money! They were very good about trying to gain your trust but wouldn't answer questions when asked. They kept saying they wanted to send me money.

I was stupid and didn't read reviews before paying for an Autotrader ad. Since placing the ad, 100% of the "interested" parties were scammers and phishers. What an ** annoyance! Super glad I spent $39 to be hassled. Thanks Autotrader.

I strongly recommend reading through all of the negative comments posted here by others, many of them mirror my experience almost verbatim. By the way, Autotrader has known for years about all the overseas scam "buyers" who flood your inbox but they have done nothing about it. I listed a relatively new vehicle in great shape way below its blue book value for just over two months and these were literally the only kinds of "buyers" I heard from. "Nice product you've got there, fellas."

I used Autotrader 5 times in the past to find excellent cars from private sellers. Private sellers are easy to work with and the prices are 3-5 thousand dollars cheaper than a dealer. They have now been bought out by the large dealers and no longer offer private seller searches. Bye Bye Autotrader. Will not be using you again, ever.

OVERVALUATION. They value your car high, you don't sell, they make additional advertising revenue when you upgrade. MISLEADING PRICE SIGNALS. 80% plus of their revenue comes from traders so they structure products for them. So for example the good price/great price comparison icon is only offered to traders. if you know your behavioural science that means traders can pay for priming. your car may be better value than trade equivalent, but thats tough. Interestingly Autotrader say there is no evidence to suggest the pricing signal negatively impacts private sellers. So question is inevitably why offer it? Clearly they recognise someone is losing out, traders paying for a service that doesn't work or private sellers not getting the impact they think they have paid for.

They claim to offer free ads but are a waste of time. Spent or actually wasted a lot of time to place a ad on a really poorly designed posting format that is so poorly designed it took an 1/2 hour and still could not override their useless posting format. Eventually got ad posted and then they call you to try and upsell the listing and when you refuse to pay for the ad - they remove it. This site sucks big time obviously designed for dealers only. HATE FRAUD OR SCAM SITES AND TO ME THIS IS EXACTLY WHAT THIS IS - DO NOT WASTE YOUR TIME.

I sold a 2004 Thunderbird Pacific Coast Roadster one of a thousand in Auto Trader. It was hard to sell it due to false advertising by customers trying to pass off their 2004 Thunderbirds as Pacific Coast Roadsters. I have been trying with emails and phone calls to have these cars removed. As of today there are 10 Pacific Coast roadsters for sale. 5 are fake. Real Pacific Coast Roadsters have a 63 in their Vin.#. They all came in green. They all have a # stamped in their glove compartment. This is what I passed on to Autotrader with no response.

Rep will preach how good of a company they are and how they lead the industry blah blah blah. I hear it with each one we deal with. However I decided to give them a shot because if I was not satisfied I could cancel with no issues. No 30 day waiting time to cancel. Well using them for 3 months we gained 2-3 leads over 90 days with 25-30 vehicles in inventory and I believe 2-3 phone calls max. For the price you spend this program and company is beyond worthless. Your sales rep will not call you or check in to see what they can do better. They do not respond to emails. If you don't pay for the highest package your cars will not be seen as I had one step under their max package which mixes cars around to bump them up. Regardless, I forked out about 2000 with being threatened to be put into collections to square up with them. Fast to collect the money. Slow to help you boost your sales. Pathetic. Do not use them to advertise.

Listed Car For Sale - Autotrader is a scam site. This was the second time I paid for a featured ad on the site. They send you a couple of fake inquiries, about 5 days before the ad is set to expire. The fake "buyers" will ask questions about the vehicle and make an offer slightly below the asking, or they ask to call back to schedule a time to see the car. Each time, they don't call back. One such "buyer" went as far as to let me think he had flown to my city just to see the car. He totally went quiet the day we were supposed to meet. This is a typical pattern that is designed by Autotrader to make the ad buyer believe that the ad is generating some eyeballs, which then motivates you to renew. Seriously, this is business malpractice and a scam.

Back in July 2017 I paid Autotrader.com a fee to post my car for sale and in spite of the car being competitively priced, unfortunately the ad did not receive much traction. In Feb 2018 I contacted Autotrader via email to retrieve my login so I could lower the price as I had established more equity. When Autotrader sent me a follow-up customer service survey via email asking me to rate my experience, I provided the highest marks across the board with the exception: “Would you recommend Autotrader to friends and family?” I answered “no” “that in spite of my car being competitively priced, it has been crickets since July and I expected more by the way of optimization”.

Just got my dealer's license and was excited to use Autotrader as one of my marketing tools. I was working with Omar ** with my account. Their pricing scale was real high as I don't carry much inventory. I was specific that I wanted to look at the dealer's portal but I stated to not activate it for the public just yet as I am just starting out. Well, Omar activated the account "and" took 2 vehicles from my website to populate the Autotrader site. Both of which I did NOT authorize. After multiple requests (emails and voicemails, etc) to deactivate, they kept it active to generate fees. I have left a voicemail with his Manager Audie ** and have yet to receive a call back. If I could give Autotrader negative stars, I would. They are deceiving and crooks. You need to BEWARE of the new Autotrader and believe all the negative feedback this company is getting.

55 looks and 1 call from scammer. Used to be a great site to sell things, now just pay your money and wait for the unwanted calls from people who want you to pay them to help you sell your car. Lowered it 5k below blue book on a mint 2015 Ram 2500, no bites. The good news is now I am getting a lot of Autotrader ads pop up in my browsing, just what I need, advertisements to buy a car when mine is not selling. AVOID!!!

Trucks for sale - Don’t waste your time. After filling out all their information about what I wanted, all it would show was smashed up wrecks. Really? Why would it think I wanted a smashed up wreck. The site is worthless.

I had used Autotrader many years ago when they published a magazine and distributed it locally and always had good experience. Not so today as it took me three different attempts to post an ad. First time after I entered all info including description and photos then went to the pay part the link was dead. I phoned them and was told to go to various other sections which I did and as a result lost all my input. They said they were sorry and would help me word another ad. I do not need help with that, just being able to place it.

I listed my car for sale about a month ago. I listed the car far under bluebook value for the condition. I paid over $80 to list on Autotrader. As soon as the ad went live, I received a bombardment of fraudulent texts and one fraudulent call (the caller hung up on me and then proceeded to text me with bogus offers). I reported all of these to Autotrader. Since listing, I have not received even one legitimate inquiry - not one. It was like paying someone to harass you. Now I still have a car to sell and will probably need to pay another service to do so. This is not the first car I have sold online. Autotrader is the worst service I have ever used to date.

Other than the 24-hour wait to get online or edited and editing issue, so far all going well selling 2005 Camry XLE V6 with only 46k miles. Yes, you get the usual scams from non-locals wanting to send via PayPal or CashMe. I just don't reply. But also getting a lot of serious local callers. Problem is editing. My initial post was up in 24 hours. Since had lots of characters left, I added more based on questions was getting. However when tried to send told me info not completed and recheck vin had to be 17 characters. I confirm vin is correct, search all over and cannot find anything missing.

Internal server error pages when I type in my zip code, place search for BMW (shows only 16) but when I press search, I get the internal server error. Try to change my zip, same error. A survey window pops up, great, now I can give feedback... no, of course not, when I press on it on either text me or email me, it brings me back to the original search page. Increasing search radius... who knows, I haven't found it after 10 mins of frustration with internal server errors. Sellers: I can't find your car!! Buyers: trust me, after 10 mins you'll give up. So I emailed them with my observations, turn out you have 250 characters to do so... what a joke this website.

First of all the site is terrible. Just to get to your ad, you have to sign in numerous times. I started the ad, then went to finish the following evening. The ad was gone and I had to start again. Now when I want to check the status of my ad, it is difficult to find the link, you then have to sign in again. Your ad page tells you nothing, how many have viewed it, absolutely nothing. Now to get to the responses from my ad. I immediately received 3 text messages, all from the same # with several other #'s included in a group text. I was asked if the vehicle was still for sale and to respond via email. I did to the first one, then realized all three text were from the same person. I even received a text from one of the #s included in the group text telling me that they believed it to be a scam. Sometime later I received a call from a service wanting to "help" me sell my car... for $299! Now mind you I have already paid to place an ad on AT.

Kelley Blue Book Instant Offers are not too reliable. In fact we had received an instant offer for our 2013 Rav4 XLE in great condition. Once we took the vehicle to dealers. All of them tried to use different techniques to "discount" the so called "Instant Offer". One dealer claimed there was hail damage to the top of the car... there in fact was a few dings that we never noticed and an average consumer would never had seen either. Another dealer pulled the CarFax report and revealed to us that the car at some point, prior to us owning it was engaged in an apparent accident (which never affected the performance and had been repaired quite possibly by Toyota) and never noticeable.

Bought the car about a month before Christmas, sent emails to the bookkeeper that the car was having trouble starting and the tire pressure light was back on (on when I gave deposit on the car) Never got a reply. Called the owner Jan 2 allowing for the Xmas and new year holiday. Was told none of his cars were starting funny. My 2002 Audi TT had no problem starting. Was told He would get me a battery wholesale and it was over a few weeks. Also told him about the tire pressure light. Said I would have to leave it for a few days when his mechanic was in. He is in Nanuet. I live in Ossining Westchester. Very inconsiderate.

Don't advertise your car here. It is awful and a waste of money and time. You will get zero replies like everyone else. I don't think they even show your ad to be honest. I called them and asked for a refund because I couldn't find mine, they refused so I will just let everyone know they are probably a scam. Just look at all the bad reviews with the same issues, etc...

I placed 2 ads on Autotrader.com and have gotten nothing but scam requests, so not only did I waste $300 but now my email address has been exposed to scam artists. I have sent a couple of emails to Autotrader.com about this problem but they have not responded. DO NOT PLACE YOUR ITEMS FOR SALE ON Autotrader.com.

I listed my vehicle with AutoTrader and within 24 hours I had two responses - both from people who were stationed on military bases and were willing to pay asking price for the vehicle as they were buying it for their father who was a mechanic. All I needed to do was to set-up a PayPal account as that was the only way they could pay for the vehicle. I reported this to AutoTrader's fraud group and was sent a generic e-mail telling me about potential fraudulent practices and another advising me that they would look into it immediately!

Wow. So surprised how useless this is. Paid a bit of money to get my vehicle posted. A few days later go to search for my ad - it can't be found. Many many searches, can't find it. Email them 3 times to get help - never a reply over two weeks. Tried the online help bot - didn't help. No phone numbers anywhere for help. When scrolling through you literally see the same car posted 4 times in a row on a single page. What a waste of time for buyers to scroll the thousands of cars advertised. No responses from buyers. Wasted time setting up, wasted money, wasted time complaining like this, but hopefully it will help someone else.

Received a text from 5027710345 and person never called, said they would pay full price and were just out surgery. Never got replies that seemed normal. Took forever between replies even if my reply to text was instant. Soon as they sent a check though instant replies. The car was only asking price of $2100 and they sent check for $3960.00. I’ve been in car repair business and transport for 25yrs. It only costs $963.00 to transport Phoenix to I’m guessing Louisville, Kentucky by area code. Had to ask the person’s name and only got Beth. Check arrived from New Jersey another RED FLAG.

Zero results despite premium ad of a hot selling car in mint condition at a great price. Only got repeated txt and emails from scammers wanting to buy car with PayPal. Attempts to get help from Autotrader.com online resources and live did not generate results. Seems like dealers are only people who use site.

Please don't waste your time or money. This is not the same advertising it used to be. I have had no calls with the exception of fraud and I listed a Corvette and a Tahoe well under blue book. Customer service only pushes upgrading the ads. Not one single response from a buyer... none.

Don't bother wasting your time or money advertising on Autotrader. I spent over $100 and ran my ad for over 2 months while decreasing the price weekly. During that period I received absolutely no inquiries or even page hits. I also advertised on CarGurus and Cars.com which are free and received a ton of page hits and inquiries...

I submit my Automobile on Autotrader's, I received no real interest about the Auto or any authentic possible buyers at all! However, I did use the Kelley Blue Book feature and because I had the Auto, Detailed, New tires, state inspected and the car was beautiful. The dealer gave me exactly what Kelley Blue Book quoted and it was what I was selling it for. So, to that note it all worked out and was sold in 2 weeks!

We spent over $200 on ads at AutoTrader to sell our classic car. We started receiving a lot of strange requests with the same wording that didn't make a lot of sense. For example, they were all asking if the car had a high safety rating and good gas mileage. Well, it's a 40 year-old classic, so no! Anyway, we googled the emails and found out they were scam mails. When I contacted Autotrader to point out the scams, they send me a standard email on how to avoid scams. That's it. Also, they do not protect your real email address (like on Craigslist) so the scammers could contact me directly. Needless to say, I didn't sell my car but the guys at AutoTrader are a bit richer. :(

Whoever ruined the Obamacare website must be the same person who made AutoTrader.com. I purchased the premium $100 listing for the duration of 18+ months or however long it takes to sell the car. Within a few months I had well over 30 people communicate with me regarding my simultaneous Craigslist ad. On the other hand my AutoTrader ad had maybe 5-7 replies the entire year it was listed. Not to mention 3 or 4 of those replies regarded people telling me the AutoTrader ad wouldn't work properly, either not loading images or them being unable to open the listing.

I listed a car for sale on AutoTrader and Craigslist at the same time. Five Craigslist responses in the first week. Zero responses from AutoTrader. I did mention in my AutoTrader ad that second parties and dealers should not bother me... So far three calls from second hand 'wheeler dealers' on AutoTrader. No real buyers! The buyer for my vehicle came from Craigslist... I'll stick with a free Craigslist from now on!

I paid for the VIP ad experience (almost $300) and was given a bit of help over the phone in placing my ad. There was incorrect information on the ad and when I tried to correct it, the website wouldn't allow me. After waiting through the weekend to call them, I was told it was a "known issue" and that I would have to call someone each time I wanted the ad changed or I could email the changes in to the VIP email address. That was 2 months ago and the issue is still not fixed. Luckily, I did sell the car last night so I can cancel their service... which isn't much service at all. They lack a sense of loyalty to their customers, accountability, and are seriously deprived of concern. Not impressed at all.

I am a twenty year customer of them and they just don't get it done anymore. Customer service is the ABSOLUTE WORST I have ever dealt with. I have reached out to them over 15 times in an effort to solve my website and billing issues to no avail. They keep passing the buck down the line. Connectivity issues with my website forced to me to drop my account with them. They tried to make up for their mistake by giving me two months free to come back and now they want to bill me for time after I canceled. Fifteen calls later still no answers. They just keep on passing you down the line with no results. After all my efforts and after they admitted to their mistakes and promised me credit now they have sent my account to their collection attorneys to chase me down for what they already promised to me. NO RESPECT, NO ACCOUNTABILITY!!! Twenty years of loyalty and they resorting to this. CLASSLESS.

There has been a 2015 Audi A8 in Vancouver listed for $14,000. This car is worth between 60 - 70K. I have reported it as a scam from my tablet, home PC, work PC & phone about 20X. No reply and the ad is still up after a month. They do not care if you get scammed, as long as they have some ads on their POS website. Avoid at all costs. Every other used vehicle site is miles better than Auto Trader.

Read reviews just before I signed up. Couldn't believe all the bad reviews - now I do. Address had not brought ANY Leads, and now it seems, the whole company is sharing my email sending emails offering help AKA trying to upsell... Wasted hard earned $100.00. Once reputable, the glory days of AutoTrader are over. As other said, Craigslist resulted in more leads. Oh yeah and the best part about it is - Autotrader advertises the car on MY facebook page - unsure if they want me to buy it or just to prove they are actually doing something for the money they pocketed...

I uploaded similar ads to sell my vehicle on Craigslist and Autotrader. While Craigslist is free and Autotrader cost $100, I got 4x the responses from Craigslist! I upgraded to the VIP Ad service for another ~$180, thinking the top-of-page placement would boost my odds. I proceeded to get 0 responses in 2 weeks - WORSE than the 'regular' ad performed in 1 week. Other ad statistics crumbled as well. Asking customer service about poor performance was an additional waste of time. DO NOT WASTE YOUR TIME WITH AUTOTRADER! The ratio of spam to real inquires is insulting. They simply do not offer any tangible service for their cost charged.

I'm selling my 2010 BMW X5 with 98K miles. The car was meticulously maintained and looks exceptional. I'm priced 10% below my competition and my car has more options and ALL of the service records. Within a week of buying my advertisement, I received a call from their customer care department who immediately went into the benefits of converting my ad to VIP status. I'm now into this ad for $380 and I have not received one phone call or inquiry from an interested buyer. Compare this to Craigslist where I've received numerous calls and a couple of buyers for zero out of pocket expense. They took my money for a premium ad and I've not heard from them since, except from their 'car buying service', where they offer to buy my car at a fire sale. Their ad department says my private party price is under market, but their buying service offered to buy the car for 24-25% less than comparable cars listed on Autotrader.com.

I filled out a form offering to sell my car. Form is very detailed and included questions about the condition of the car, which I filled out accurately. Included were questions about whether the steering rack needed to be replaced (I answered yes), and whether battery needed to be replaced (again answered yes). Received an offer from AutoTrader, then heard from their authorized dealer (DCH Honda in Eatontown NJ). Discussed condition of car with them and explained that it could not be driven because of steering. Was making arrangements to have it flat bedded to the dealership when they advised that they wouldn't pay anything close to the offer amount because the steering rack needed to be replaced.

I paid for a premium ad for $100. My sports car is in the $40k-$50k range. I priced it within range of similar postings and added several detailed photos and very descriptive text for buyers. My car came up in search a few thousand times but I received only one legit e-mail from a dealer and then a couple spam text messages from others. It took a while to get a good offer but I had several genuine buyers reach out to me through my eBay posting and my Craigslist posting. eBay generated the most views and genuine traffic by far.

AutoTrader led me to believe that I could place an effective ad selling my car at a low price for the ad. Fraud! After placing the ad, I was contacted by AT. They wanted to "help" me by reviewing the ad. & make recommendations. They admitted that there was nothing wrong with my ad. Then they pointed out that I wasn't being contacted much at all explaining that their system was designed to place my inexpensive ad very far down the list of ads in the search results behind dealers & private parties paying much more than I. My ad was in the search results but was not being seen because of their ad "policies".

I tried this service and did not receive a quote. You WILL receive spam from every small, shady car dealer within 100 miles (in my case 63+ emails and counting) asking to "see" your car. I had one of my kids reapply 10 times using an online number... Guess what? You get the spam calls to go with the spam emails. AutoTrader has laid low the once reputable Kelly Blue Book. Struggling to survive in an online world they are willing to lie to get your personal information only to sell it to disreputable people. Run away from this service screaming. I can't see the companies out of business soon enough.

Useless. Whatever you do, don't pay for their services! I received bad advice on asking price and ad content, and even when I lowered the price $1000, those looking for this model had already seen and dismissed it. This was a 2012 high demand car with very low miles and in superior condition, so I know it wasn't the car.

This is the 3rd time I've posted on AutoTrader, you'd think after the first two times that I might have learned my lesson. I am a private party seller and have never had any true leads to sell my car. AutoTrader emails a letter of follow-up to inquire if I have sold my vehicle 2 weeks after listing it. This is only a plot to get you to spend more money for their "VIP" listing of $280. Mind you I've already spent $95 dollars so that I could get into the premium listing section.

I placed an ad for my car, made sure it was at market value according to KBB. Since listing (one week now) I receive nothing but PayPal phishers and scam emailers, using what appears to be very genuine AutoTrader logos and email accounts. I called into customer service about these things and they acted very casual about it and then just tried to upsell me to a more expensive package. I didn't even choose the least expensive package... Regardless, this service has no merit and I believe at some level they rely on the frustration of the experience with spammers and con-artists to push you into a more comprehensive (nearly $300) ad package in which they will shield you from it.

I got a cash offer from KBB/Autotrader and took it to a preferred dealership on their offer. The dealership had no issue with the condition of the vehicle (2013 Buick Enclave that was fully loaded) but they did have an issue with the $27,200 offer that KBB/Autotrader made. They couldn't even get close in our market. Their offer was $25,800. It was a total waste of my time and their time. This program that KBB has developed has serious flaws that need to be fixed.

From email ** plus phone texting **. Attempted scam to buy my car. Thank you. Back to me, "Can you assure me that I will not be disappointed if I buy birthday gift for my Dad? Not cash in person because I'm software engineer in Hewlett Packard (HP) and a contract staff so I can't handle this in person. Payment is PayPal, I will be responsible for the PayPal trans.. Don't have a paypal account,.. Sign up. I hope we can make the purchase as fast as possible?" As the day is fast approaching... "Will come/payment clears. I look forward with the information below - price, zip code for pickup, cellphone #."

Listed my car same day on both Autotrader and Craigslist, first day got 7 offers from PayPal scammers - all same text just different situation. Emailed Autotrader and they informed me it was a scam. Really. Thanks captain obvious. And told me if I upgraded to VIP listing not only would I get better traffic but no scammers and warned me because I mentioned it was on Craigslist that I would be inundated with scammers from there. Well 4 weeks later had 0 additional offers from Autotrader. I did not upgrade thankfully, and had 7 offers from the completely insane half of NADA guide value to an offer that was only $300 less than I asked for.

I paid for VIP just in case my ad didn't sell. I was suppose to get a money back guarantee. Not only did I have to take all my own pictures and tell the representative what to write. I listed my car 2k below Blue Book Value. In over 6 months I got one in person and a handful of people offering 2k lower than a Carmax instant sell offer. So, I finally decided to remove my ad and try to get my money back because, "Hey I paid 200+ extra for it," and they inform me that they no longer offer it. After arguing for ~30 minutes they said, "We will give you 100 back then to 189." So the bottom line is I paid 100 for someone to write what I told them and post pictures (something that I could have done in 5 minutes on Craigslist). Do yourself a favor and stay away from this company. Complete waste of time, money, and effort. I will never ever ever think about buying or selling a car affiliated with AutoTrader.com. I wish there was a 0 star rating because that is what I would have given.

They charge a lot and the response is terrible. Get ready for Scam Artists from Africa to offer you full price via PayPal. After lowering my price lower than I should have and still no real response, I took it into CarMax and they offered me more than what I had it listed on Auto Trader for. Done, sold it right then and there with no hassles. Morale of the story - Try CarMax or Craigslist.

What a waste of time and money AutoTrader has been. And their sales people oversold. My car has been with them 4 months and I ONLY gotten scam calls. And my car is listed at least -10% below KBB. Net, I got nothing. And the sales team oversold what they do cause when I checked with the customer service team they told me that wasn't true. Stay away. Nothing here.

I posted and paid for an ad for $95 then got a call few weeks down the line to upgrade to the VIP which I spent over $200+ more... In the total of 7 months I had it on AutoTrader as VIP, I got one call from a lunatic who low balled me $5k below asking price and one email who low balled me $3k less... Complete waste of time and money. I filed in for the money back guarantee and they emailed me this: "Thank you for contacting AutoTrader.com. We received your request for a Money-Back Guarantee request for a refund regarding Ad ID ** | 2014 | HYUND | SONATA. Per our Terms and Conditions, we are unable to issue you a credit because Effective April 2, 2015 AutoTrader.com ceased offering the Money-Back Guarantee program." How can you NOT tell me this isn't garbage? This company is trash, don't deal with them!!! You're better off posting on craigslist for free. eBay doesn't cost so much either.

I put my car on AutoTrader and in five days it sold but not because of the ad. It was in my front yard and a person from down the road bought it. I did have a number of lookers on AutoTrader, but not one call. I did get two emails from scammers in OK and CA. My biggest problem is I paid an extra $25 dollars to run the ad until the car sold as opposed to the two week ad. When I asked if maybe I could get that portion refunded I was told, "We are an advertising company. We don't give refunds." Never again for me. I will look up cars on their website but I will not use any of their services.

I listed my car on AutoTrader, cars.com & Craigslist the same day. 3 Craigslist calls. These people all wanted to low ball my car and asked if I'd take payments. (Definitely the lower income). Zero calls from cars.com AND I sold my car through AutoTrader in 3 days! Also, their mobile app helped me to find my new truck with all the options I was looking for!! Thanks AutoTrader.com.

I listed my BMW X5 with autotrader.com and it cost me $100 to do their premium ad. It has the lowest miles of all of the X5 BMW listed and in the Medium price range - super condition. I DID NOT get one single inquiry not one single email or call on my car and it has been listed for 60 days - this is a scam and a joke. What I did get was a call from AutoTrader wanting me to UPGRADE my ad and may another $240! NO WAY! AVOID and use eBay or craigslist, you will be much happier! This was a waste of $$.

I submitted my information for their online sale process on my 2007 Jaguar including its VIN number rating the car in average condition. It generated a number that was substantially higher than CarMax by about 25+%. They gave me 3 car dealers in the greater Chicagoland area and I went to one. First of all, that dealer was not prepared to buy the car. They brought in an independent buyer who evaluated the car because this dealer did not buy/sell specialty cars. Second, it was really not a cash offer despite the fact that nothing on what I printed indicated otherwise. It was subject to the information I submitted being validated.

Please people do not waste your time with Autotrader's instant cash offer process (or AIC as I will call it). Total scam to get you into a dealership. I have a 2010 Chevy, 90k miles with minor dings and a star on the window. I am realistic with the condition of my vehicle and submitted as much detail as possible. I'm not opposed to the dealer finding a discrepancy and offering a lower price than the offer. But it is not a no haggle process and should not be sold to you as such. The KBB value of my vehicle in fair condition is 8-9k, the average going rate in my area for the same vehicle/same miles is 10-15k in my area. So the AIC over of 8900 for my vehicle seemed on target.

I listed a vehicle online with this company. I got one phone call in the first week and one email about the vehicle. After a month they called and insisted I upgrade my account to get more coverage which I did and paid the appropriate fees. The response for this upgrade was no better in that I have had no responses for the vehicle in 5 months, even though their feedback report shows all this response to the ad. I would not recommend this service to anyone, especially the VIP service. Don't forget if you utilize their service it is totally on you to review and keep up with the time frame for getting any monies returned because if you're one day late you get nothing back.

Many years ago, I used Auto Trader (the magazine) to sell several cars. It worked GREAT. I always got responses and eventually had a good experience selling the car. The website, on the other hand, has not been good for me. The last two cars I sold I used Auto Trader. One was about 5 years ago. I did not sell it using Auto Trader. Definitely a waste of money. This time was even worse. The ad was up for 2 weeks and I did not get ONE response. Not ONE. And I was sure to price the car under almost all other ones listed on the site. I'd never use it again. Instead, I used the free service of Cars.com and Craigslist. I eventually sold it on Craigslist.

I placed my ad on www.autotrader.com. I put my price for my car at $19,995. I also put it in Craigslist. After a couple of weeks, I had many calls from CL, but no calls from auto trader.com. Then a salesman called and talked me into their VIP advertising. More pics, higher position in ad, stays til it sells and at an additional cost. He also recommended that I raise the price of the vehicle. After 5 weeks, I have had NO - Zip - ZERO calls on my truck from auto trader. I am out over $200 and nothing to show for it. If you can, do your own due diligence with price and stick to it. Don't believe these guys. I should have left my original price stand, as I looked it up and it was good there. At their recommended price, it was a stretch.

While browsing through vehicles I noticed I could get an idea of what my trade in value would be for my current vehicle. I decided to see how much I would get. During the process it asked "how may we contact you?" I made sure that only e-mail was checked. I submitted and got my value then... My phone started blowing up with all the car dealers within 50 miles calling and texting me. Exactly what I didn't want to happen. I for one will not be using auto trader to find my next vehicle, they cannot be trusted!

I used Kelley Blue Book to get a general idea of my 2014 Ford Super Cab F250 pickup with 15,234 miles. The is a Lariat, loaded. I received the cash offer of $41,630. I call one of the three dealers listed for a cash sell and I was told that the cash offer was meaningless and if I drove to the dealership they would give me an appraisal and pay their appraisal price. I can take my pickup to any car or truck dealer in the United States and they will give me an offer for my truck. Why is AutoTrader involved? POOR SERVICE!! DON'T CONSIDER AUTOTRADER!

Sold great car in 3 days using Craigslist. Got 4 hits right away. Never received even one hit on AutoTrader. Also, when I listed the car, the style/Trim dropdown had only one choice "unavailable". When the ad posted, right beside make and model it said "unavail". I had to call to get that removed. When I tried to log in to remove the ad I could not. Had to call again to get into site. Will never use AutoTrader.com again.

They stopped publishing their magazine but still charge the same price. Didn't get a single call. It said it would be published - never mentioned that June was the last month. WASTED MONEY. Terrible, terrible. What a rip off and they used to be good.

STOP USING AutoTrader.com! I paid $70 for an ad to sell my car. Excellent market price compared to all other similar cars. In two months, I didn't get a single inquiry. Not one! They used to be the best place to sell a car but now it seems no one is looking there anymore. They're still getting $70 per ad but no one uses it. Save your money and stick with Craiglist or ANY OTHER place people actually look for cars.

I wanted to cancel my ad the very next day that I pay for it. I only received prank calls trying to buy my car, from "people" that wanted to buy the car without seen it and sending postal order as payment. I sent all the info the autotrader and told them that no serious buyers were calling me and that I wanted to take the guarantee. They told me is too early to make a complaint. After 10 days I went and sold the car by myself to a trader. I asked for my refund and they never gave the money back!

This company did not honor money back guarantee and we were counting on it. I ended up selling my car myself 7 months after it sat in AutoTrader doing nothing. No one helped sell it after creating ad. They said I had to fill out a form within a certain time to get money back. Never was told this openly at the beginning.

The mobile and online sites are plagued with issues. They keep showing the premiere ads over and over again and not bringing up the regular ads. I received NO inquiries to this ad. I posted the exact same information at the exact same price on Craigslist and and had 12 calls and sold it for full asking price in 30 minutes. Biggest waste of $75.00 ever!!!

Our Q5 recently encountered a problem, with the front driver side/passenger side headlights cracking, which resulted in condensation build up in the housing. The warranty for our car states that it covers 80,000 KM, or 4 yrs which until August 2015, whichever comes first. Our car only has a mileage of 46,000 so we were covered under the warranty period. Brought the car into the dealership, in which we were told that even though we were under the warranty timeframe, they could not fix this major problem due to "outside influences".

I placed an ad to sell my 2014 Audi A6 that has only 12,000. (I am buying a 2016). They told me to list the car for $45,000 and I listed it for $44,000 to try to sell in within an eight week window. They said at that price it would sell in "no time." Well, eight weeks later, NOT A SINGLE email or call. I did run a test of the email link, and it worked, and I did receive two scam calls within the first 15 min of placing the ad. What a total waste of money. Of course, they call you up to try to "upgrade" (up-charge as well) my listing for about double the original cost. I tried to log in to my account so that I could request a refund, and the site will not allow me in. So much for filing for a refund based on no sale.

Was trying to sell a 1990 Nissan 300ZX TT through AutoTrader VIP. I purchased the top level package and put my ad together with several pictures. After two months, I had maybe 1 legitimate inquiry. The rest were just looking to see how low I would go on price. So I decided to quit checking the site since my package included weekly updates to my email and a rep calling me if anyone had called about the car. Fast forward 4 months, ad now up for 6 months time. Total of maybe 5 legitimate inquiries. Irritated, I remember the guaranteed sale or refund. Inquire about it to find out that you have to request it between 120-141 days after your car has been up for sale. Miss that window and tough luck.

Not unlike another reviewer, I was incredulous that AutoTrader mandates a written letter, conforming to their specific requirements and timeline, in order to theoretically receive a refund for a non-selling vehicle ad. The requirements are fine, since they can mandate whatever they choose; however, it is ludicrous to require a written letter via USPS, when email/pdf and faxes are clearly the norm and acceptable in virtually all business communications. I sent multiple emails requesting clarification of the requirement, but never received a response. Ultimately, the timeline for me to submit my refund request expired - which exactly as the intent of AutoTrader in refusing to respond.

Got a 3800 trade in value on my 08 Nissan Versa... dealer offered 2k. Insulting. No deal.. Got a direct buy offer. Went to dealer.. offered 750.00. Or 2k trade in. It seems like it was a big waste of time designed to get you to the dealer with your title in hand. If you have a high mileage vehicle, my experience tells me not to waste my time again. Hope this saves someone else from a wasted trip to the dealer.

As others have mentioned, this company is merely another arm of large car dealerships and do not do anything to help the average private consumer. I have a single-owner low mileage (27,000) 2011 Ford Escape Limited, with some relatively minor dents in the front fender. I was also rear-ended a couple of years ago, so it has a "dirty Carfax" reporting one minor accident with minor damage. Anyway, I didn't know that accident was even reported to Carfax because the damage was so minimal I never even got it fixed... just a couple of scratches on the bumper. When I entered the car's information to get an Autotrader sales quote, I accurately identified all of the relevant damage (even overstating it), but didn't know about the Carfax. I received a quote of about $15,000, which was about a thousand below Kelley Blue Book, but I was willing to sell it slightly cheaper to get rid of the thing.

I'm looking for a truck so I went to autotrader - typed in truck, no specific year, make, model or price. It comes back with no results, so I tried it again with different other cars, jeeps, etc. No matter what I typed in it came back with no results. Website is worthless. Don't waste your time or money!!!!

I made a mistake of purchasing a $289 VIP ad in the hopes of selling my 2010 Nissan Altima quickly. I thought it was initially a good investment, but was soon proved wrong. Although the reps on the phone were all very friendly, I wound up having my car over-priced and the ad had several mistakes. After several efforts on my part, I lowered the price and fixed the ad, uploading 24 pictures. I was led to believe from their advertising that Autotrader would come and take pictures, but I was clearly wrong. I can't figure out what I got from my investment except a lot of frustration, which I expressed several times over the phone. But they kept telling me the average time to sell a car was 8-12 weeks, which I thought was ridiculously long.

My ad would not appear in search results. When contacting the company, I was always told ad was working properly.

First, reading the prior reviews tells me this is a major problem with this company. The State's Corporation Commission wherever they are registered should really look into and audit this company. My issue probably will seem redundant, but will just re-affirm the other tales of woe here. I purchased a 60 day contract with AutoTrader with a few extra services. The core plan was $50 and said it came with a Money Back Guarantee of satisfaction. At the end of its run, they sent me a solicitation to renew. Based on the diagnostics readily available to my personal ad within its content management, there were roughly 1,000 queries about my particular vehicle, but only 2 views of my particular ad in the 60 days. That's exceptionally poor ratios. At the same time I posted my ad on several other FREE car ad sites and had twice as many hits and even live inquiries. My vehicle was in pristine shape and even $3-4,000 below market value.

I purchase an agreement with auto trader in which they promised at a period ending if the car did not sell they would return or refund the monies. This is absolutely an absurdity. I did exactly what they told me to do. I even contacted to make sure the date of purchase of this agreement, which they stated to me, was August 1. I filled out all forms correctly. I asked if I could email him or fax the form for the refund. They stated they could not do that, that I must mail it to a certain address.

I placed an ad in Autotrader and normally I loved their services. When my vehicle didn't sell they called me and offered me the VIP program with a money back guarantee. I accepted and my vehicle still didn't sell. I called and asked for my VIP money back. They told me I had to do it within a certain time frame and to follow the instructions and mail in a letter, which I thought was very strange. After a month I called them up and asked them when the money would be refunded and they said they hadn't received the letter. What a convenient rip off, do everything over the phone, then send a letter and then Autotrader says they never received it. DO NOT do the ripoff VIP program.

I purchased the basic car selling service from AutoTrader and then was contacted a couple weeks later by them when car did not sell promoting their VIP service. It still did not sell and they mentioned a guarantee or money back. I eventually sold thru Craigslist. I requested from AutoTrader to at least give my money back for the VIP portion and they will not give it back. Definitely think the VIP service is a rip-off.

Absolutely terrible. I remember selling a used car back when they were buysell.com. It was a pleasant experience then but has gone way downhill. I tried to list an ad and was disapproved as they considered it a dealer ad. I called their 1-800 number and spoke to a rep named Wendy. She was excellent, approved the ad and then sent over an email to their other department for further clarification. Wendy phoned me back the next day and told me that I was not considered a dealer and can post as a private person.

My mom put up an AD for a car - it said 4 times "Money Back Guarantee!" When It wasn't selling, she finally had time to call and found out that she called too late! The lady told her that she should have mailed a FORM by regular mail (I guess some people still like to waste TREES for no reason).... within 21 DAYS or else there is NO money back guaranteed! Say goodbye to your money! She didn't even care that it was just over 21 days, that my mom didn't know. One of the reps showed a small little line on the website somewhere under some little link somewhere, hidden from view that it says you have to mail "within 3 weeks of your eligibility date to receive credit." That's not very clear at all also, eligibility date?

The company was more concerned with selling extras that they say would help me sell my car faster. It took two months to sell my car. Only one mentioned Auto Trader. They gave no direct advice on how to sell my car faster except to buy premium membership. When I did sell my car (not thru Auto Trader) I asked for a credit for unused time left on my account. Their reply is sorry but we got your money to screw you. This company should be listed by every consumer bureau as unreliable and untrustworthy.

Years ago when Auto Trader was a magazine publication I used it with some good results so I decided to try it for online sale of my Toyota. I posted the ad and have been billed $30 which is the minimum package. The ad ran for 5 weeks and I received NO legitimate calls from potential buyers. What I got instead were numerous FRAUDULENT INQUIRIES from a number of scammers. One claimed to be on a ship and buying the vehicle for his brother. The other was an employee of H.P. and out of town on business but wanted the car for his son. I traced both phone numbers to overseas, one coming from Russia (known for international fraud/scams). These clowns wanted my Paypal account information (any guesses what they intended to do with that information?). The only other calls came from a company in California trying to sell me their shipping and advertising services (four calls even though I told them not to call again).

I listed my truck on Autotrader after reading what a great audience they had and all the reviews that they publish about how effective selling automobiles on their site would be. After having my truck listed on their site for 3 weeks, I decided to put an ad on Craigslist for free (Auto Trader's ad cost me $60). On the Auto Trader site, my truck was showing up in results hundreds of times, but I only had one person look at my contact info. I received one text message asking if my truck was the eco boost and that was it. Which makes me think that their reports are a big fat lie!!!! Within 3 days of listing my truck on Craigslist, I had a buyer that was interested in my truck. He came and bought it the next weekend. I requested a refund from Autotrader, but because my truck sold, even though they had nothing to do with the sale, I was not entitled to a refund. My advice if you are selling a car would be to list on Craigslist for free. Save yourself the hassle of being scammed by Auto Trader.

After reading all their hype about the reach they have and the amount of potential buyers they would put me in front of. Then when my ad was placed absolutely zero contacts from buyers. I sold my car through Craigslist in days.

I placed an ad with AutoTrader and received one email with a low ball offer for my Vette. I'm only glad I didn't purchase the 100 dollar ad because the 75 dollar one was worthless to me. Save your cash and post your vehicle elsewhere. Ended up finding my buyer on Craigslist.

The moment that I placed the ad to sell a car, I started to received "prank" calls or emails of people asking for my personal email so can deal directly. I complained to the company about the service since day one. I sent the evidence about not receiving reliable buyers, they replied to me saying that I was right, the contact came from a fraudulent line. I panicked and I sold the car to a dealer to a great loss! I asked for my money back and they said I'm not entitle to received the money because I sold the car!!! Yes but not through the website ad and they said to me, the guarantee doesn't specify if you sell it through the website or not, only if you sell the car!! I have even spoken with a supervisor and they said to me the same. "You have sold the car, and we can't give you the money back." So my advise to you is do not pay for this service, you will receive the same kind of calls and "buyers" that you will receive on a free website. Nothing special about the service and they do not honor the guarantee that they promise.

I am going to make it my personal mission to blog about, review and inform the public about Autotrader's obvious bait and switch tactics. I got their "OFFER" online for my 2006 Toyota Highlander limited hybrid. I plugged it in 2 ways, one with overstating the blemishes on the car and was given a quote of 7500 dollars. We did it again at First Hyundai in Mass. putting even more blemishes into the equation and on their own computer with their own salesman entering the information he saw on the car, it came to a 7050 dollar "OFFER". But when he walked back to my table after yanking my chain and stringing me along for nearly an hour with "the guys behind the desk", he claimed the car was only worth $4900. When I told them Autotrader and their dealership were bait and switch masters and asked for the key back, they seemed to change their view of my car.

I decided to list my car with autotrader because I heard that it worked well and reached a lot of people. I paid $75 for my ad. I had it on the site for 6 weeks, and got no interested parties (only scams). I stayed optimistic, autotrader called me seeing if they could help, which they never did. I also had the car listed on craigslist. 3 days ago I sold my car through craigslist. So autotrader has a "money back guarantee." Well when I contacted them asking to take my ad down, and give me my refund, they refused. They stated that the refund was only if I didn't sell my car, which I DIDN'T sell my car with them. Now, they are telling me that If I wanted a refund I would have had to request my refund 21 days BEFORE my ad expired. How the hell would someone know that OH! It's 21 days before my expiration date, guess I'm not going to sell my car, looks like I should get a refund. Are you kidding me? ** waste of money. They are a bunch of crooks. I will tell EVERYONE I know not to use autotrader. You are way better off using Craigslist. Stay away.

This site works side by side with dealers and gives you the value of your car with an auction price... which is even way below BLACK BOOK value! Warning: DO NOT use to to get a fair trade in value. You will not get it and the dealer will make out like a bandit! Example... I have a 2011 Cadillac SRX Black Book Value which is low... at $24k and change... Auto Trader $20K Trade In BS Certificate they give you which doesn't even come with a condom! If you plan to use that certificate at a dealer, then you better get the black box, The Magnum Condoms, because that's what you're going to need after them sticking it to you with that BS Certificate from Auto Trader! Use Black Book even though that's a bit low as well.

Initially, I paid $120 to put my vehicle on Autotrader and get upgraded to a better standing locally. It seemed to do okay, but not many views on my advertisement. A week after I had it listed, I got a call from an Autotrader salesman telling me how the VIP service would help me sell my car (which is a modified Nissan 350Z and close to a show car). Told me how I would get a lot more views on my car since it would now be a top spot nationally. My car is a damn sexy car and after 2 weeks of it being on the VIP, there was not a change in the ratio of searches to clicks. There was almost 3,000 searches for a 350z and I received about 50-80 clicks on the car, even though it was the highest spot on the page nationally.

Paid $80. Have a Toyota Highlander 2010 with low miles (37k). Well priced according to all sources. I've received a total of 4 calls. 3 of them scams or automated calls from resellers. Autotrader.com is a farce and I'll never work with them again! Do not use.

I'm very unhappy with my AutoTrader Classics experience. I've received zero authentic responses via the AutoTrader ad. I did receive 2 scam responses requesting my PayPal account information. Chumps. I thought AutoTrader Classics might produce a decent return on my $50 ad investment, but in reality it didn't produce a SINGLE authentic interested party. The car I listed was priced competitively, so that's not the problem. When I contacted them to obtain BASIC info such as number of page views, I was informed that they don't maintain that kind of information. Newsflash to AutoTrader Classics: "Number of page views" is kind of an important bit of information to us pesky customers! Very disappointing. If they offered refunds for unsatisfied customers, I'd certainly request one. I'll take it as a lesson learned and tell my car club friends to not waste their money on their site. Hopefully I can save some other unsuspecting sap $50. Put me down as totally unimpressed.

As many has already mentioned, AutoTrader pretty much forces you to upgrade to the more expensive premium ad to even have a chance to show up in the search. Not only that, you would think now you paid extra, you will be getting a lot of responses right? WRONG! I get 10x more responses from the free craigslist and actually sold the car there. Private seller, save yourself some money and stay away from AutoTrader.

If you plan to only buy into this site at the minimum price offering it is NOT worth it. Your ad looks pitiful when compared to the other fancy ads bought by dealerships. This is not a good investment for a private seller.

In the past (5 years ago) I have had great success with Auto Trader (Canada) but recently (they must be under new ownership?) (April/2014) it has been more than frustrating, even getting disconnected and hung up on. If you want to place an ad, you cannot post it immediately as they have to review it and make sure no persons are in the photos and if so, the photo(s) will be removed. Waiting for an email reply never happened so I had to call each time - even on the priority listing which is only for 8 days and to me is very, very expensive. If you happen to 'edit' your listing once it does show up in the right space and you have to monitor it to make sure it is there, and in the proper heading, then the listing disappears.

Terrible customer service. Will not use again. I was getting errors on the listing and contacted them several times while the ad ran. They NEVER returned messages or called. Would definitely not recommend.

We placed our ad and had to call and email numerous times. We paid for premier listing and 4 days later they cancelled our ad. Use other sites, all free.

Purchased a Money Back Guarantee stating: "Money Back Guarantee: If your vehicle doesn't sell within 90 days, we'll refund the fees you paid for the initial purchase price of your ad, excluding the cost of any enhancements purchased. The Refund Request form must be postmarked between Mar. 23, 2014 and Apr. 11, 2014. Additional Terms of Sale apply." Spoke to customer service March 24, 2014 and was told it was void because I extended the ad! Then realized my ad was never actually extended.

The AutoTrader search engine is misleading in that you punch to sort miles of a car and because you don't have a premium ad, your car is down at the bottom somewhere and will not be seen. This is misleading because you are using the search engine to sort and it’s sorting only what they want you to see. Isn't this grounds for a lawsuit?

DO NOT buy a Private Seller Ad. Your ad will not be found by potential buyers. It's obvious that AutoTrader makes its money with dealer ads. They will take your money for a private party ad, but their system is set up to only show dealer ads in buyers searches. Dealers list under "featured" ads. Private Parties do not. Buyers will find several pages of Featured dealer ads and give up searching long before they find your ad. AutoTrader does sell your phone number to organizations who use robocalls that offer to sell your car and calls from low-balling car dealers. Stay away from AutoTrader.

They have a great website and it was very easy to list my vehicle. Unfortunately, I had a very low response rate to my ad. I have done well in the past with Auto Trader but that was a few years ago. I only got three calls in as many months this time around for a popular vehicle listed at a great price. Where did all their customers go?

I was selling my car to a dealer that works with AutoTrader using its price guarantee. I was completely honest and accurate about the condition of the vehicle I was selling, more so than most people would be. AutoTrader offered me a price based on the description, and it was guaranteed. I took it to their authorized buying dealer, Route 18 Jeep in East Brunswick, and they admitted that I had been very forthright about the condition. However, they offered me $3000 under AutoTrader's guarantee and would not accept the vehicle. This is a scam. The dealer did not want my vehicle, a 2006 Toyota Sienna with 130k miles, because it could not resell it and make a profit. They were going to send it to auction and wanted to make a profit that way. Not my problem. Dealers that work with AutoTrader should honor the price guarantee unless the owner was dishonest about the vehicle. I have contacted AutoTrader numerous times, by phone and email, and they have not responded. Do not do business with these people or Route 18 Jeep in East Brunswick, NJ. They are more unscrupulous than most. I am very angry about AutoTrader not honoring the guaranteed price and not responding. I think I will pursue this in small claims court.

I placed an ad with Auto Trader at a cost of 45 as I was led to believe that they would sell it fast!!! I followed all of their guidelines, even with their low price guide of my vehicle. In 4 weeks, I received one phone call, quite often the site was down and many features unavailable. I have emailed them 3 times with no response.

I have subscribed to Auto Trader. Wanted to sell my vehicle fast. Did the Cheapest ad available. No calls. Auto Trader called me to upsell my ad. I finally agreed because they uploaded my photos for me. No hits yet it has been at least 4 weeks. I placed an ad because I used to look at their print ads all the time. I guess no one ever looks at their online site. I would not recommend them to anybody. Waste of money.

Had submitted an ad back a month or so ago and then cancelled it. Well just recently resubmitted the ad with some upgraded info. Received e-mail ok. Then received the following: Your Ad Has Been Removed from autoTRADER.ca. See below for the editor’s comments: "Comment from editor: Other. We apologize but after reviewing your ad, we have found that it does not currently meet one of our criteria and so it is currently being denied." That was it. What criteria didn't I meet? Have e-mailed them for an explanation and to date have not received anything back. But on reviewing the info and complaints on your site, AT has become a total "Dealer" manipulated site. The dealer ads are slick and shiny. I think that if anyone sends in an ad with real good materials, etc. then I believe that dealers may complain and it is removed. AT use to carry many "Private" ads however it is almost 100% dealer related ads now.

I have found their trade in values which seem to link to a specific dealer work in THAT dealer's favor, NOT the consumer. Find trade in values by averaging fair to good prices using KBB, NADA or Edmunds. Best bet is to go to a Carmax and they will give you a written offer good for a week or a few hundred miles. I spent almost $100 to sell a Tacoma on AT and sold it in a week on Craigslist instead and sold a RAV 4 later both for a few hundred over dealer trade in. Dealers seem to be using the internet to post their HIGHEST prices and call them internet prices. When you go to the lots the posted prices are way above all consumer guide retail pricing to make it appear the internet pricing was good. Buyer beware of auto buying/selling services.

Started receiving multiple calls and text after posting an ad on AutoTrader.com. It appears that the telemarketers and scam artists are targeting online sellers by combing sites like Craigslist and AutoTrader for victims. FWIW we removed the ad and are still receiving calls.

I work in the auto industry and as a result, I've been highly advised to sell my car on Auto Rrader, and the result sucked. They upsell you for more "features" one right after the other and it definitely wasn't worth the upgrades. Ended up selling my car to someone on Facebook for a grand higher than the AutoTrader listing. Also, dealers pay ridiculous amounts of money to be on AutoRrader (thousands per month minimum) and I know one dealer that stopped advertising with them. Their sales dropped a whopping 2 cars less per month, not enough to justify the thousands that they were spending. BOTTOM LINE: AutoTrader costs more money than the advertising is actually worth. Please stop supporting them. Use Google business listings or free services like Craigslist if you want to shop for a car. Use Facebook, Craigslist, etc. to sell...

I went to AutoTrader because I was researching the trade-in value of my vehicle, a 2012 Volvo S60. I was researching this because I have leased this vehicle and the lease will be up in February. I am trying to decide what to do: purchase the car or buy a new one? I'm not sure. The Kelly Blue Book TRADE IN value of the car right now is about $26,500. The amount I can purchase the car right now, according to US Bank is about $26,000. The AutoTrader proposed value (after careful consideration) is $16,068. Does anyone see anything wrong with this?? We are talking about a 2012 Volvo S60 T5, equipped with the technology package (navigation, backup camera, etc.), cold-weather package (heated seats, mirrors), with 35,000 miles, never before in an accident and in perfect condition! This is ODD.

I have been looking to purchase a car and found two vehicles in which I was interested on Autotrader.com. After sending the internal e-mail from the ad page to each, I received an e-mail back from one of the two vehicles. I also received a text message from that person. Subsequently, I received multiple texts and e-mails with further information. However, when I asked for information to arrange an inspection of the car, all contact broke off. In the case of the second vehicle, there was little information on the ad, but a phone number was listed. On calling the number, I had the unpleasant experience of having the other person on the line use a series of expletives then hang up on me. I re-checked the number and re-dialed in case I had "fat fingered" the previous call only to be put on speaker and harangued.

I wanted to subscribe for 2 month service because I thought it would be enough to find a car, so I paid their initiation fees for 2 month upfront (19.99 x 2) at the signing. Couple of month later on July 25th we got an email reminding us that we have auto renewal and the charge of another $19.99 will be placed the following day on our credit card account. I contacted Auto Trade immediately stating that I do not authorize this charge and will dispute it. A month later they sent me another email stating that if I will not pay, they will send me to collection and the charge was increased to $54.99. I decided to call them. After several attempts, I finally got through and they told me that because I didn't remove auto renewal option, I acquire this charge.

I spent over a hundred dollars on this site. I also ran a free ad on Craigslist because, why not it's free. In two months my ad got 17 page views, no leads, calls or emails. I had it listed $2000 below Kelly blue book value and well under every other car in my area. I also paid $25 to post it on kbb.com. Here is why I am upset. After I spent $100+ dollars on the ad, Auto Trader runs ads for Chrysler dealerships (my car is a Chrysler) ON MY PAGE. I paid over $100 for this page, they are running ads on it and now I have to compete with no money down and all kinds of incentives? Come on, if my page was free I'd understand but putting competing ads on my page? That's just poor form. It took them days to run my ad, and I had to pay $15 for a privacy shield. Privacy shield gives me an anonymous email address so people don't email me directly. It's also good for privacy because my email address has my name it in, but come on, $15? Craigslist does this for free.

I paid $99 in 2006 & was guaranteed an ad on the FRONT page. Not only was my ad not on the front page, it was not advertised at all! I got tired of contacting them & never getting it resolved. I am trying 2 sell my car now & thought I'd contact them. Surely they'd have record of my payment on their database. I still have the 2006 magazine on which they promised my car would be on the front page so I thought they could redeem themselves now. Their local phone number is disconnected. After reading all the bad reviews I don't think it is even worth my time to contact anyone associated with them. I feel bad for all of us that we're duped by this auto trader. They are no better than online and phone scammers. We all should spread the word and warn anyone even considering selling their car to avoid them. Lesson learned.

I listed to sell my car on March 25th, 2013 and it took like 2-3 days for my ad to go live. I had purchased the deluxe ad with money back guarantee. I did not get even a single email on my car for what is claimed as an awesome site. Now after 90 days I called on July 10th to check on my 90-day money back and was told to wait till the end of the month. I waited and then sent an email on 13th and finally got a response to apply for refund. Today noticed ad edit confirmation emails 2 or 3 times and in the email it was mentioned contact customer service if edits are not done by you. When I called and spoke with the rep she said I did not do any changes but internally changes are made.

I would not pay for any of AutoTrader's services; it is a ripoff if they say you can get your money back if it does not sell. They are lying. You have to meet so many terms and conditions. I paid for the $259.00 VIP service and they refused to give me money back when I called. This is the worst online company I have ever dealt with.

Do not sign up for AutoTrader's service to see how much your car is worth and to give you a quote. I have received dozens of phone calls to my cell phone with pre-recorded greetings and messages. It is too much! I hate AutoTrader! I have taken my ad off of AutoTrader weeks ago and I am still getting them. I will not ever use them again. Money down the drain. Both of my last cars were bought off of Craigslist within 10 days of posting my ads all at my price less a few hundred bucks. Both were great cars, a Navigator and a Prius. No calls, nothing from AT, not one. Stupid of me to try them twice after the first one bombed out too. Stay away from AT!

Auto Trader proudly displays the fact that if your vehicle does not sell in 90 days, you are entitled to a refund if the proper form is submitted and all terms have been met. What they do not display is the fact that the request for refund must be postdated 91-111 days after the ad was begun. That gives a 10-day window only to be refunded. This information needs to be displayed in the same way that the "guarantee" that the car will sell or your purchase will be refunded!

Two bald tires, blown rear exhaust box but worst of all, fuel pump tampering. The electrics leading to the pump had been altered recently and both fuel pump and in-line fuel filter next to the fuel tank had impact damage as if they were hit by an object. To try to sell a vehicle in an unroadworthy state, this company should come under your review as they are in my opinion, chancers. They were given several chances to resolve the problem, but after less than 3 hours of purchasing the car, they refused to take phone calls from mobiles, landlines or a local public phone box in their area, but sold the car as roadworthy and mechanically sound?

False ad price on AutoTrader Car ID: AT-12A28778. Return to this vehicle quickly by searching with its AutoTrader.com Car ID (or, "AT Car ID"). The price is $15,998.00, but the price was really $26,000.00. The dealer confirmed the price and availability by phone on Wednesday, April 18th but refused to sell the truck for the advertised price on Thursday, April 19th. The dealer did not remove the ad on Autotrader.com.

On March 2007, I saw advertisements on Auto Trader for a 1992 BMW 325i. The purchase price was $3,500. I went to look at the car and because I was in desperate need of a car, I decided to buy the car. There was a female sales person that I spoke with. I asked her what type of payment they take. She told me that they take all types of payments, but if you pay with a check or credit card then the car and $150.00 fee. I really need a car to get back and forth to work so I decided to buy it. She told me to write two checks, one for the amount of $2,000.00 and the other for $1,650.00, I did. The sales person told me that I would get my title in the mail in two weeks.

I place a worry-free ad and figured my car would either sell or I get a refund. The car did not sell, even after pricing it way below blue book value. Their terms and conditions have changed since I placed my ad and refuse to honor the original terms. Now, they say the ad must run 90 days and if you want a refund, you must send written verification 91-111 days after the ad has run in order to receive a refund. That was not true when I placed my ad. If your car does not sell, you will receive a refund. It didn't matter how long the ad was running. Live chat is worthless. I spoke with someone named Gwendolyn. She is an absolute basket case. All she could do was quote current terms and conditions and then tell me to call in if I wanted to speak with someone else.

I purchased a 3-week ad. I could not find my ad online, so I questioned them about it. I was told that it was being reviewed (which I understand). My issue is that the ad was reviewed (and not available online) for 48 hours. The 2 days that my ad was not visible online was subtracted from the 3-week ad that I purchased. I paid for a 21-day ad and only got 19 days.

We placed an ad for our classic 1955 Chevy Bel Air. A no-brainer to sell, or so we thought.

We paid for an 8-week ad. We didn't receive many calls and when we searched our listing using the sort by price, low to high, we could not find our ad. The reason for this is that Autotrader.com does not sort all of the ads by price. They group them according to how much the ads costs.

My husband purchased a vehicle from a dealership 3 months ago. We were told to go home and wait for the paperwork in the mail. By the time we had to make a payment we realized that the bank was charging us a different price. They explained to us that the purchase price for the van was $6,975. The price was fixed from $4500 to $6975 after we left the dealership.

My son purchased a car on AutoTrader in May 2010. He answered the ad for a Honda. The website said that the purchase price was insured for $5,000. Meaning that if something went wrong during the transaction, the buyers didn't have to worry about not having their money refunded. We contacted AutoTrader and they said that there was nothing they could do. I call the local police, like the local police really care about the money you are scammed out of by a worldwide site? My son paid $2,200 twenty two hundred dollars on a car and set up payments for 2 ($700) installments.

I located a truck on AutoTrader that I wanted to purchase for my business. I first attempted to contact the "seller" via the number provided on the ad but it went directly to fax. I then sent her an email about my interest in the truck. She asked for my contact information on order to forward to the third-party agent for securing the funds until the transaction was complete. I followed the instructions on wiring the funds via Western Union. I attempted to call several times after that to follow up on the process but to no avail.

I listed a 40 Ford on Auto Trader at a cost of $100.00 for 2 months. I tried to list it in their Hot Rod printed magazine, but the website tried to force me to list it in both the "classic" and "Hot Rod" magazine at double the cost. It would not let me select only the "Hot Rod" printed magazine so I listed it online only. I later saw the "Classic" and "Hot Rod" printed magazine were combined into only one magazine. They tried to charge me double for a single magazine. Auto Trader is a rip-off.

I was victim of scam using AutoTrader.com trade mark and licensing to sell vehicles. I went looking for Fraud Awareness on site and discovered it at the bottom in small, almost unnoticeable print. I contacted AutoTrader about the problem and spoke with an operator about the problem. I was informed of policy that I had already discovered too late, and was told that the link had been removed under suspicion of fraud (3/24/10on day of purchase). I had, however, recieved a verification copy of email notification of seller through AutoTrader.com, though when the ad was removed, I was never contacted by the site notifying me (as possible buy) that the link had been removed and why. Had I been informed of the reason, in a timely manner, I could have stopped payment at the source (Moneygram) before the money was collected (3/25/10). I lost $3,282.00 from 401k general purpose loan taken to purchase vehicle.

On June 16, I assisted my aged father in the purchase of a 2008 Ford F150 pickup truck (VIN **). After viewing the AutoTrader.com internet advertisement for this truck, I telephoned Mr. ** (**). After several in depth conversations with Mr. **, ** explained that he could not provide title nor ship the vehicle until paid for in full. ** gave his description of the truck and stated that the vehicle had "a full factory warranty from Ford" and an 8' truck box that is necessary for our farming operation. On the afternoon of June 16, we completed an electronic wire transfer of $9,980 into Mr. **'s personal account number ** at the Bank of America. The truck arrived in Illinois via an auto transport carrier on July 4, 2009.

I bought an ad on AutoTrader.com for $125 on Tuesday, but they never posted the ad and refused to help me. I have contacted customer service many times via phone and email and got the same answer that "it will be available in 24 hours". Can someone please help me? I think it is unfair for companies like this to just take people's money and there's nothing we can do about it.