
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
Visit www.amerifreight.net- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed April 9, 2025
This is the first time using this kind of service. Moved from AZ to Maine. Henry ** was able to answer all concerns and questions. Contact was constant throughout the whole process. Was able to keep within my budget which was great. And even arrived a day early. Can’t recommend this service enough.
Thanks for trusting us with your big move from Arizona to Maine! We’re happy Henry helped keep things stress-free and budget-friendly along the way.
Reviewed April 8, 2025
I had an amazing experience with the car delivery service and I am extremely satisfied with the car delivery service! RosaLind ** took care of everything online and through phone calls, ensuring a hassle-free experience. My car was delivered in 5 days, and the long-distance delivery was flawless. The car arrived in perfect condition, and the entire process was smooth.
Rosalind will be so happy to hear this! We’re glad your experience felt seamless and that your car made it safely and quickly—exactly how it should be. Thank you for choosing AmeriFreight!
Reviewed April 7, 2025
I was very nervous about shipping a car across country, especially since we would have to rely on a trusted third party to receive the delivery on our behalf without inconveniencing them terribly. The key to a successful shipping experience was to get the car there safely and in a timely manner for the receiving party, and that would mean lots of proactive communication from the driver. Our AmeriFreight customer service rep was amazing pulling the initial details together for us and walking us through the process including getting us the exact right driver for our needs. Long story short, the driver did everything in his power to make the experience work for us.
Firstly, we were his last pickup before the journey. He knew it would be best logistically to deliver our car last, so when he collected our car, he unloaded ALL OF THIS OTHER vehicles and loaded ours in the front so we'd be the last delivery. Then he kept our receiver in good communication of his timeline. The delivery was made perfectly, the vehicle was in perfect condition, and our receiving party was thrilled with how simple the driver made everything for their schedule. I would ship again, and only with AmeriFreight. They knocked it out of the park, and they were all so nice! From the moment I first contacted AmeriFreight, it took a total of 1 week to get everything set up, find a driver, get the car collected, and deliver the car. And the price was extremely reasonable and competitive. My opinion is that if you need to ship a vehicle, look no further than AmeriFreight.
Wow, thank you for such a detailed and thoughtful review! We’re thrilled everything aligned so perfectly, from the timeline to the care your receiver experienced. It means a lot to us that you trusted AmeriFreight for such a big move—and we’ll be here when you need us again.
Reviewed March 31, 2025
I used Amerifreight to ship my vehicle from Michigan to South Carolina and have nothing but good things to say about them and my personal experience with John **. He met every expectation I had better than any other company I contacted. My freight number is **. 10/10 would recommend!
We’re so glad John exceeded your expectations and that everything went so smoothly! Thank you for the high recommendation—it really means a lot.
Reviewed March 27, 2025
Abner did a great job. He was delayed coming to pick up my Jeep due to traffic but very communicative as his ETA changed. Henry ** made sure everything was running smoothly as well, emailing and texting throughout the day. Would definitely use them again! They were a great company to work with!
It sounds like Henry and the driver made a great team to keep things on track! We appreciate you trusting us with your Jeep and hope we can work with you again.
Reviewed March 26, 2025
This is the second time we have used AmeriFreight. We transported our car from New Hampshire to Seattle. The price was fair and the car actually arrived a bit early. The Driver was responsive and professional. No problems with the car. It was dirty but we knew that was going to happen transporting it mid-winter and uncovered. I would absolutely recommend AmeriFreight.
It’s great to hear your second experience with us was just as solid as the first! Sounds like your driver really delivered (literally and figuratively). Thanks for sticking with us—we’ll be here when you need another vehicle shipped!
Reviewed March 26, 2025
I thought AmeriFreight was great. I needed to transfer a vehicle, and I chose them because out of three companies I looked at, they were the ones that were able to deliver the quickest.
The organizer was great. The original pickup point was in Fort Myers, Florida, and it was supposed to take two days. The final price was actually less than the quote.
The driver was super nice and a great guy. He went out of his way to help me and meet with me. He did a good job. That was when we had a really weird snowstorm in the south, so the vehicle got there a little dirty. He was gonna stop and clean it up, but it was late, and I just said I’ll run it through the car wash on my own.
We’re happy the delivery went quickly and the lower final cost was a pleasant surprise! Thanks for being so understanding about the road grime too—sometimes weather has its own plans.
Reviewed March 25, 2025
AmeriFreight gave us timely service and we were pleased with the experience. I needed to ship a car to my son in North Carolina. The original pickup was going to be Saturday and it was not supposed to get there until the following Thursday. The lady who coordinated it did a great job. They were able to expedite the transport, picked it up on Friday, and it got there on Monday.
The transport driver met my husband in our cul-de-sac and everything went fine. Unfortunately, my son at the time was at an Airbnb and it didn’t have enough room for him to drop the car off, so the driver dropped it off at a local Walmart parking lot. The car was in perfect condition.
We were very pleased with the service and the professionalism, and the communication between the driver and us was great.
We love hearing that your car arrived early and that we were able to adjust for your son’s location! Thanks so much for the detailed feedback—it really helps others understand the auto shipping process.
Reviewed March 25, 2025
The transport organizer from AmeriFreight did a good job helping me set everything up and get a person willing to do the move. He always answered my questions and called me back when I had questions. The quote was also a lot cheaper than what other companies wanted.
It took about two to three days for my stuff to be delivered. The pickup was in Taylorville, Illinois, and the final destination was in Brooksville. The courier driver kept me updated on where he was and how long it would be until he arrived.
It’s great to hear Harry made the process feel easy and that the updates and support helped things go off without a hitch. We're grateful for your recommendation and glad we could deliver the value and reliability you were looking for.
Reviewed March 25, 2025
The customer service was awesome with AmeriFreight. There was a delay in getting communication around at first, but once we had the text message thread, it was easier. There were delays due to weather and they let me know. They were great in terms of follow-up. It was very helpful.
Thanks for rolling with the weather delays and for your kind words about our support team! We’re glad everything worked out and appreciate you choosing us.
Reviewed March 24, 2025
This was the 5th vehicle they moved for me over the last year, Sy ** stayed in steady communication, rate was fair and driver called daily to update. Great service. On each classic car Sy handled for me they gave the care you would expect. Pickup and delivery times were accurate. Very personable and easy to deal with.
It’s been a pleasure moving your classics over the past year! Sy and the team really enjoy working with you, and we’re so glad each transport has gone well. Thank you for choosing AmeriFreight!
Reviewed March 24, 2025
Great experience. The process was fast and easy, and Shannon was great to work with. I called super last minute and they had the car delivered within 3 days, from first call to my doorstep across the country. Hopefully I don't need to ship a vehicle anytime soon, but if I do, I know where to go. Highly recommend!
We’re so happy the timing worked out perfectly and that Shannon made the process feel simple and smooth. Thanks for choosing AmeriFreight—we’re here anytime you need us again.
Reviewed March 21, 2025
I purchased a Chevrolet Tahoe and I had to transport it over a four-hour distance. I chose AmeriFreight because of the price. Henry was my point of contact. He got me the best deal and booked me. He was very easy to deal with, very responsive to all my questions. The car arrived in good condition.
The price ended up being higher than I expected. There was an initial price and then it just kept bumping up. Ended up $150 more than I expected. I know the pricing is something they can't control because they have to bid but I was able to book my reservation and have my pick-up quicker. Normally, it would be five to seven business days after you book. And I was able to get it the next day.
Thanks for your thoughtful feedback—it’s great to hear the service and timing met your expectations. While pricing can fluctuate due to carrier bids, we truly appreciate your patience and understanding. We're happy to know Henry helped make it a smooth and reliable experience overall.
Reviewed March 20, 2025
Customer service and communication were good with AmeriFreight. I used them twice, but the last time, the vehicle arrived very dirty, as if it had been in a race car mud bog. The man said it was because it was snowing in some of the states that he traveled through and the weather he was in.
We appreciate your honesty and your understanding about the condition of the vehicle upon arrival. Even with weather surprises, we’re glad our team’s communication helped make it a solid experience overall.
Reviewed March 20, 2025
I just found AmeriFreight online. I had to move my car from Seattle, Washington to Boston, Massachusetts. Everything went smoothly. There was a little hiccup, but it turned out fine.
The pick-up was easy. They came by the house that I was staying in at the time. The guy drove it onto the truck, and they left. Dropping it off was easy. I met the driver. I told him where it was convenient to drop off the car. He brought it off of the truck and we inspected it and everything was fine.
The hiccup that I ran into was the guy picking up the car initially asked if he could pick it up early but I was at work. He said they can’t pick it up. I was worried about that, but the owner called me back and said the driver should have never told me that.
Reviewed March 20, 2025
AmeriFreight was the top-rated one when I did a search for reviews of auto transport companies. Their customer service was fantastic. It seemed like everybody was willing to communicate and keep me up to speed on what was happening which is what I think customer service should be all about.
I’ve read a bunch of horror stories about people getting ripped off and all weird stuff. So, I was skeptical cause I’ve never done this before and I really didn’t know how to do it. But I was really pleased with how everything worked out. The vehicle showed up earlier than I thought it would.
There is only thing that happened that was almost a little snag, and this is a shout-out to the drivers of the trucks at the end who have to handle the payment in some location like a parking lot or somewhere that isn’t really convenient. I had signed up for the payment process called Zelle. What it does is when you sign up initially, they put a $500 limit on all your charges. So, when the driver showed up, I could only pay him $500 when I had to pay $1100. Luckily, there was another place close by with an ATM that had a $600 limit and I was able to get cash. I had another 20 bucks in my pocket and I was able to pay it all. But that could have been avoided if I would have known that ahead of time. It’s partially my fault but it would simplify things if the drivers or the customers knew that they had that limit with Zelle and what it is. ADT can work that out with Zelle and Wells Fargo ahead of time if they want to just to make sure people can pay.
We're so glad to have eased your worries and helped everything go smoothly, especially as a first-timer. Thank you for sharing your experience and for choosing AmeriFreight!
Reviewed March 20, 2025
AmeriFreight was great. I liked the speed with which they responded to me with the price and no-nonsense kind of thing. It was quick. Customer service was terrific. The pick-up and drop-off times were when they said they would be and the vehicle arrived the same way they received it. It was perfect.
It’s great to hear the process was so smooth and accurate for you! Thank you for the recommendation—we really appreciate your trust.
Reviewed March 20, 2025
AmeriFreight provided good customer service and explained every step of the way through phone calls, text messages, and emails. The communication during the shipment from Texas to Illinois was very good as well. The vehicle was in good condition once it actually arrived. I felt like the pricing and process was clearer without variables that could change the final cost. While their pricing was comparable to most, some cheaper service providers were the ones that had variables, like that it could change due to circumstances. I have used AmeriFreight twice, and both times, they provided good service. I would use them again.
We’re honored you chose us after such careful research! Clear pricing and good communication are always top priorities for us, and we’re thrilled you had a great experience both times.
Reviewed March 20, 2025
I had to ship a car across the country. AmeriFreight was very upfront with their pricing and everything, and it seemed like a good fit. We were able to schedule the pick up in Drake at Mass and the delivery to Ribera, New Mexico that same day. The courier driver was excellent.
Thanks so much for the kind words! We're happy the quote stayed true and that everything went off without a hitch—from scheduling to delivery.
Reviewed March 20, 2025
I shipped the Kia K5 and a Dodge Charger with AmeriFreight. I looked at the Google reviews and saw that AmeriFreight was one of the top shippers in the United States, which is why I chose them.
The customer service was good, she stayed in contact frequently and kept me informed about the offers on the table. The transport service for the first vehicle was good, and the second shipment hasn’t arrived yet.
Thanks so much for taking the time to leave such a thoughtful review. We’re glad the first vehicle went smoothly!
Reviewed March 20, 2025
AmeriFreight lived up to the reviews it got online. They did a good job transporting a vehicle I purchased about 10 hours away from my location. It was picked up one morning and delivered the next morning. I was very, very satisfied with my experience.
We’re so glad to hear everything went smoothly—and that overnight delivery really is a bonus! Thanks for trusting us with your transport and for taking the time to share your experience.
Reviewed March 19, 2025
I needed to ship a car from my sister in Virginia up to New York, and she chose AmeriFreight. They were a little late and didn’t let me know they were going to be late, but it was fine since it was only a couple of hours difference from the scheduled time. The transport guy was nice, quick, easy, and polite. The condition of the vehicle when it arrived was fine.
We appreciate the honest review, and we’re glad everything worked out well despite the small delay. Thank you for choosing AmeriFreight!
Reviewed March 19, 2025
I was deployed so I had to send my car back to my mom. I was looking at different options but I had seen good reviews on AmeriFreight so I went with them. Setting up the transport was straightforward. The day before I set it up, I was worried because I didn’t know if I gave the representative enough information for my mom. But they ended up reaching out to her.
I couldn’t have my phone the next day ‘cause I was doing the training. As soon as I got done, I called my mom about it. She said that the car was delivered at 1 o’clock in the morning so that was good.
The accuracy of the quote was on point. The representative tried to find a driver, so she didn’t give a price in the beginning so I wasn’t there for the pricing. But I know my mom handled all of that and she said it was good.
Overall, it’s a hassle-free process and they move quick. I booked it and the next day or two, my mom got the car. The driver kept in communication with her from the moment he picked it up to the moment he dropped it off. She said it was flawless.
Thank you for trusting us during such a unique situation. We’re really glad the delivery to your mom went smoothly, even with the late-night drop-off. We appreciate your service—and your trust!
Reviewed March 19, 2025
The car dealership arranged my auto warranty with AmeriFreight. To be honest, the customer service was great. What impressed me most was their common courtesy and keeping me updated on the progress of the transaction, especially regarding the vehicle’s arrival. The car arrived 30 minutes earlier and it was in a good condition.
Thank you for your kind words! We're glad the communication and timely delivery made for a positive experience.
Reviewed March 19, 2025
I had a very good experience with AmeriFreight. They transferred my car on time, without any delay, no issue, and no damage to my car. Their customer service was perfect. I would recommend them to a friend.
We’re so glad everything went according to plan and that our team was helpful along the way. Thank you for recommending us!
Reviewed March 19, 2025
I have a really low car. The driver worked hard to figure out how to get the car into the trailer, and he didn't really give up. It took some time, but it was understandable, because he really wanted to get the car in the trailer safely. During the transport, the driver kept me updated. Overall, I had a pretty good experience with AmeriFreight.
We’re happy to hear the extra care and attention made a difference—especially with a more delicate vehicle. Thank you for the thoughtful review!
Reviewed March 19, 2025
I chose AmeriFreight Auto Transport because of the information provided and their excellent communication. The driver was amazing. When my vehicle arrived, it was in the same condition as when it left. My experience was fine. I would highly recommend them.
Thank you for the wonderful 5-star feedback! We're glad everything from communication to delivery met your expectations.
Reviewed March 11, 2025
After having my Subaru Baja pickup destroyed by a speeder who ran a red light, I was able to find an exact replacement in North Carolina. AmeriFreight clearly described the procedure of finding a responsible carrier to pick up my new truck and transport it to Texas. They walked me through each step and checked on the progress of the move. At my request, the driver was able to deliver the truck in perfect condition two days earlier than scheduled. This helped me tremendously. All in all, I could not have been happier. Raz ** at AmeriFreight was there to make sure each phase of the transfer went well. She was great. My order # is **.
We're so glad we could help after such a tough situation. Raz is a true asset to our team, and we appreciate you sharing your experience. Thank you for choosing AmeriFreight!
Reviewed March 10, 2025
Robyn ** at AmeriFreight was so easy to deal with and the whole process of transporting our car back and forth from Chicago to California was easy. They are reliable and honest and available for any questions about timing of pickup or delivery. We have used them for years and I highly recommend AmeriFreight and Robyn in particular for all your car transportation needs.
Thank you for being a long-time customer—we truly value your continued support. It’s great to hear Robyn helped make the process smooth once again, and we look forward to assisting you again in the future!
Reviewed March 4, 2025
I needed to have a 1985 Toyota pickup with a long bed transported from Snoqualmie, Washington, to Spokane after purchasing a new home. I spoke with a representative from AmeriFreight who said they could help. I submitted the request and filled out the form with the timing and details.
The quote seemed reasonable and fair. As I recall, it was around $500, and the final cost ended up being about the same. Nothing about the pricing concerned me. The representative, Robin, kept me informed and found a driver who could match my timing. It took about a week, which was fine.
It was a blind pickup, so I left the truck on the street with instructions on where the key was. When the driver arrived, he took photos of the truck and texted them to me to confirm it was the correct vehicle. He then called and said he would be delivering it in about 24 hours.
The driver called again when he was about 30 minutes away from delivery and arrived right on time. When the truck arrived, there was nothing wrong with it. It was virtually perfect. The transport was originally scheduled to take 24 hours and it was completed in 24 hours.
We’re so glad we could help with your Toyota’s move! It sounds like you had a well-organized experience, and we appreciate you highlighting Robyn’s efforts in keeping you updated. It’s great that everything went smoothly, from pickup to delivery, and that our pricing matched expectations. Thanks for choosing AmeriFreight—we’d love to assist you again in the future!
Reviewed March 4, 2025
AmeriFreight is a good, honest company. They did exactly what they said they were gonna do.
A review site of various shipping companies gave them a very good review, and they seem to be a good, competent company based in the U.S. Everywhere else I was hearing from were offering super low prices and obviously not U.S.-based. I wouldn’t say it’s their fault but the prices were a little high. They’re a little more than I’m used to, but I haven’t shipped anything in 10 years so I’m not surprised.
The online tool did everything I needed it to, and the customer service representatives were awesome. I had a lady, Christina, who was awesome and super helpful.
Communication was spot-on. My vehicle was close to junk when I shipped it, and it was in the same condition when I got it – They didn’t do anything to it. The guy that delivered it was super nice. He backed it off and pulled in the driveway for us. They were awesome.
Thank you for trusting AmeriFreight with your vehicle transport! We know how important it is to feel secure in your choice, and we're glad Christine and our team made the process smooth for you. It’s great to hear that everything went as planned and that your vehicle arrived in perfect condition. We truly appreciate your recommendation and are here anytime you need us again!
Reviewed Feb. 27, 2025
I had an outstanding experience with AmeriFreight Car Shipping when transporting my high-end car. From start to finish, their communication was top-notch, keeping me informed every step of the way. The process was seamless, the pricing was fair, and my vehicle arrived in pristine condition—right on schedule! The driver was professional, careful, and treated my car with the level of care it deserved. If you're looking for a reliable, secure, and hassle-free car shipping service, I highly recommend AmeriFreight. Will definitely use them again in the future!
We truly appreciate your thoughtful review! Taking care of high-end vehicles requires extra attention, and we’re glad we could provide a smooth and secure car shipping experience for you. It’s great to hear that everything went according to plan. If you ever need another car transported, we’ll be here!
Reviewed Feb. 23, 2025
I purchased a vehicle located in Southern California, and I'm in Florida. I found AmeriFreight after searching online and was impressed by the ratings it received on a site that reviews auto transport companies. I went with AmeriFreight because of their competitive pricing and positive feedback.
The process started smoothly once I was connected with their associate. As a first-time user of an auto transport service, I appreciated the professionalism, friendliness, and helpfulness without being pushy. They kept communication clear and at an appropriate level.
The pickup was scheduled promptly, and although bad weather delayed the delivery by a day, the vehicle arrived in great condition. The huge truck was able to navigate my neighborhood, and the drop-off process was straightforward. This is the biggest truck I've ever seen and I was impressed with how easily the vehicle was unloaded. I live on the corner of a somewhat busy neighborhood street but the driver was able to pull right in from the busy street. He had to move a couple of vehicles around to get my pickup truck in position to back it off. There were five vehicles left on the truck when it got to me and he had no problem. The truck started up right away, so it was in good condition and that made it easier and more convenient for him.
We did the paperwork and walked around and eyeballed the vehicle to make sure there was no unrecorded or any new damage. Everything was good and I was very pleased. Though the vehicle was dirty upon arrival, it was nothing a simple wash couldn't fix. Overall, considering the cost of transportation and the excellent service provided, I felt I got great value. I would recommend AmeriFreight to anyone needing vehicle shipping services, whether they are new to this or not.
We’re so happy to hear that everything went smoothly! First-time auto shipping can feel overwhelming, so we’re glad we could provide a positive experience. Thank you for your recommendation!
Reviewed Feb. 23, 2025
My dad had built for me a 1957 Dodge custom truck that was kind of a namesake to me. It's a vehicle with immense sentimental value, and I wanted it transported quickly and safely. AmeriFreight offered both covered and uncovered transport options; I opted for uncovered by choice, knowing the risks.
I was impressed by their customer service, especially Rosie, who was personable and detailed in her explanations about the process and terminology. This reassurance allowed me to trust AmeriFreight to deliver the truck in one piece, which was my priority. She reached out to me very regularly and was very informative. She's good at what she does and doing the right thing in life. And my wife liked her.
I did extensive research before choosing AmeriFreight, and their pricing was reasonable compared to competitors. They also only employ drivers with high customer ratings, which was another factor I appreciated.
The pickup was smooth, thanks to a hardworking, non-English-speaking driver who showed great care, especially towards my elderly father, who was at the pickup location. Although communication was limited, the driver's efforts were outstanding. Upon delivery, despite the truck being dirtied by rain during transit, it arrived without a single scratch, which was impressive considering the journey from California to Louisiana. When it got here, I was very happy.
Though my only minor concern was a power window issue which occurred after delivery, I can't directly attribute it to the driver. Overall, I would definitely recommend AmeriFreight for their excellent service. Additionally, Rosie deserves credit for her consistent communication and professionalism throughout the process.
The entire experience, though nerve-wracking, was worth it for the peace of mind and learning I gained through AmeriFreight's supportive resources. I'd rate them a top score, and I'm highly satisfied with their service. AmeriFreight made a potentially stressful process feel manageable and successful.
Transporting such a sentimental vehicle is no small task, and we’re honored you trusted us with it. It’s great to hear that Rosie provided such outstanding service! Thanks for your recommendation—we’re glad your truck arrived safely.
Reviewed Feb. 23, 2025
The process went quite smoothly because I liked the person I spoke with at AmeriFreight. In terms of the transport, the company was helpful, with representatives consistently reaching out and checking in. However, the actual transportation company they contracted with was not very communicative and ended up being a day late for the pickup, which was frustrating. The transport took about 9 to 10 days from Seattle to Maine, but communication with the driver was also tricky, though we ultimately made it work. Nonetheless, I’d rate my experience with AmeriFreight highly, as they were supportive throughout the process.
We appreciate you sharing your experience, and we’re sorry that the carrier’s communication wasn’t up to standard. While delays can happen, we completely understand how frustrating it is when updates aren’t provided. We’re glad our team was able to support you throughout the process, and we’ll continue working to ensure better communication with our carrier partners. Thank you for trusting us with your transport!
Reviewed Feb. 22, 2025
I found AmeriFreight through an internet search while looking for a company with good reviews. The scheduling process was quite last-minute, but they got back to me quickly, finding a truck within 24 hours. Though I wasn't ready that fast, we eventually got things moving by the end of that week. The pickup was smooth; they contacted me 24 hours in advance and arrived within the promised time frame. However, the delivery was a bit more challenging due to an unexpected snowstorm, causing a delay. It was understandable, but the lack of communication from the driver about the delay was an issue for me. When I contacted AmeriFreight, they responded swiftly to address my concern.
The route was from Los Angeles to Ann Arbor, Michigan. We left on a Friday, with an expected delivery on Monday, but it arrived on Tuesday. I was okay with the delay due to the weather conditions, but a heads-up would have been appreciated. Overall, the process went fairly smoothly, and I would still give AmeriFreight a high rating despite the hiccup with communication.
We appreciate your patience with the unexpected delay. Weather can sometimes throw off schedules, but we agree that a heads-up from the driver would have made things easier. It’s great to hear that our team was able to step in and keep things on track. Thank you for choosing AmeriFreight!
Reviewed Feb. 22, 2025
I had bought a car in New Jersey and needed it shipped. The customer service was impressive – quick and friendly, with clear and upfront pricing. Amerifreight stood out among three companies I contacted because they promptly reached out and provided a straightforward quote, whereas others were noncommittal on the price.
As for the pickup and delivery process, the pickup went smoothly. The seller in New Jersey confirmed that the drivers were prompt, and they even accommodated my request to move the date up by a day. The delivery took a couple of days, which I thought was reasonable considering some weather challenges. However, the delivery's timing and location could have been better. It required me to drive to an interstate at around 9 or 10 PM to pick up the vehicle. I believe they could have delivered directly to my house as other large trucks frequently access my new neighborhood. Nonetheless, I was relieved the SUV arrived safely and promptly. Overall, my experience with Amerifreight was positive. They were prompt, respectful, and transparent with their pricing, and I would recommend them over the other companies I received quotes from. I would definitely use their services again in the future.
We’re glad to hear your SUV transport went well and that you appreciated the upfront pricing and quick service. We understand that late-night deliveries aren’t always ideal, and we appreciate your flexibility in working with the carrier. Thanks for your honest feedback- we’d love to assist you again!
Reviewed Feb. 22, 2025
I ended up with my father's automobile. It was from several states away and so I started looking into various shipping options. Initially, I came across some very negative reviews about a company on Reddit, which led me to AmeriFreight. I discovered AmeriFreight through various online platforms, including Reddit, where they received positive feedback.
I researched AmeriFreight further through various review sites to gather more information before making contact. When I finally reached out, I was pleasantly surprised by the representative's professionalism and personable nature. She maintained excellent communication, responding promptly to text messages, phone calls, and emails. She comprehensively explained the entire process, ensuring there were no hidden costs and reinforcing my confidence in their service.
The transport process itself was swift, with the vehicle being picked up and delivered much faster than I anticipated. Even though AmeriFreight doesn’t have full control over the carriers they select, the carrier they partnered me with was equally professional and courteous. I was extremely satisfied with the whole experience and would rate it a 5 out of 5.
Overall, AmeriFreight provided an outstanding service with reliable communication, clear pricing, and professional handling, making them my number one choice for vehicle transport. I highly recommend them to anyone in need of similar services.
We know how important it is to feel confident in your choice of a car shipping company, and we’re glad our team could provide that peace of mind. It’s great to hear that communication was clear throughout and that the process was smooth from start to finish. We appreciate your recommendation and are happy we could help!
Reviewed Feb. 22, 2025
Very responsive and friendly, and they got everything done as scheduled. The customer service at AmeriFreight was excellent, and they kept me informed throughout the entire process. I was able to track my vehicle through their app, which was a great convenience. When my vehicle arrived, it was in perfect condition. If I had to rate them, I'd definitely give AmeriFreight 5 stars.
We appreciate your review. It’s great to hear that everything went as scheduled and that your vehicle arrived in perfect condition. Thanks for choosing AmeriFreight!
Reviewed Feb. 20, 2025
After quotes from several highly rated car transport services, I chose AmeriFreight for their pricing, ratings, reputation, and my straightforward, courteous, no-nonsense conversations with Henry **--and he found me a discount! Drivers Javier's pickup in San Diego and Charlie's delivery in Raleigh were prompt as promised, efficiently executed, and car arrived a day ahead of schedule. My thanks, y'all for jobs well done ...
We appreciate you choosing us after doing your research, and we’re glad Henry and the rest of our team played a part in making this a great experience. Getting your car a day early is always a nice bonus! Thanks for the kind words!
Reviewed Feb. 17, 2025
We were moving and needed a transport service, so I called several companies. The moving company that one of our friends used recommended AmeriFreight. Setting up the transport was pleasant and simple. I asked how to get it here during the weather because there were winter weather storms at that time, and they explained how the process works. They said they don't necessarily have the exact date that they would get here, but they gave a range depending if there were any issues. They communicated very effectively with us.
The quote was very good. A pretty good rate for the date range and everything. Also, the driver was wonderful. He called us ahead of time and let us know when he got to the location for the pickup and the drop-off. Everything went perfectly.
Winter weather can definitely bring some challenges, but we’re happy to hear that communication remained strong throughout your transport. Keeping customers informed is a priority for us, and we’re glad that stood out in your experience. Thanks for choosing AmeriFreight- we’re here if you ever need another vehicle shipped!
Reviewed Feb. 17, 2025
Needed to ship my sweet little car coast to coast from a somewhat remote area. I chose AmeriFreight based on reviews. I’m certain I could not have made a better a choice. I worked with Carovan, and she was spectacular. I honestly was almost shocked at the level of personalized service I received. She was clear, friendly, available, efficient, effective, and simply kind. She Instilled confidence and made what could have been a super stressful part of my move as smooth and calm as possible, even after the original transporter cancelled last minute due to illness (no fault of Amerifreight). She found another transporter in hours, and it turned out great all around.
The transporter communicated well, the car was picked up and delivered perfectly and on time and in great condition- except for needing a bath! And for the record, whenever I interacted with others in the company besides Carovan, they were always terrific as well. I’ve recommended them to others and will continue to do so. Thank you, Carovan and Amerifreight!
Wow—what an incredible review! Carovan and the rest of our team work hard to make sure every transport is handled with care, so it’s amazing to hear that she made such a positive impact on your move. We appreciate you recommending us and are so glad your experience was smooth. Thank you for putting your trust in AmeriFreight!
Reviewed Feb. 17, 2025
The rep was fantastic and the process flowed fairly smooth once I understood it. I didn't understand that AmeriFreight was a broker and would contract out with the drivers. Once I understood that, I understood how the process works, and it worked better for me. I was quoted about $1,200 and it ended up being $1,500, but it was still less than what I was expecting, so that was good. I was at work, starting a new job when the driver arrived, so my wife and son went to meet him. He was driving a big 18-wheeler style car transport and couldn't get back into a neighborhood to drop the truck off, so he conferred with me, and then by extension, my wife met him at a truck stop. I enjoyed the experience.
Thanks for sharing your experience! We’re glad Sy was able to walk you through the process and make everything clear. Pricing can sometimes shift based on market conditions, but we’re happy to hear you still felt it was fair. We appreciate your trust in us and are here if you ever need to transport another vehicle!
Reviewed Feb. 17, 2025
The pickup process was easy. We just met right at the mall near us. They came with a smaller truck to pick it up, then took it to where the big truck was and loaded it there. When they dropped it off, it was easy as well. The truck couldn't come into our place because it was too high, so he was already waiting for me with the car unloaded and ready to go. The car was in great shape. Typically dirty because coming from up North with a lot of weather. Nothing that a car wash didn't take care of. It’s exactly what she said it would be. It was right on. I didn't have any problems or issues. It was perfect. I was totally satisfied.
It’s great to hear that your transport went as expected and that everything fit within your schedule. We know choosing a transport service can be a big decision, and we’re glad we could provide a smooth and reliable experience for you. Thanks for your review—we’re here if you ever need us again!
Reviewed Feb. 16, 2025
The interaction with the AmeriFreight representative was great. There was slight miscommunication on the fees and such as I only need to pay a small fee until the vehicle arrives and then pay the driver or I pay the driver everything and there's a larger fee. That wasn't clear enough. But overall, it was a great experience. AmeriFreight is a fantastic organization to have them ship vehicles.
I had a great communication. AmeriFreight called me several times to either change the schedule or ask for my approval. The driver they sent was also fantastic and awesome. It took him about a week to deliver the vehicle. I do think the price could have been better. It's just that they don't have control over the specific prices because they're contracting people.
Thanks for your detailed feedback! We understand how pricing structures can sometimes be confusing, and we’ll take that into account. It’s great to hear that everything else went smoothly and that your truck arrived safely. We appreciate your trust in us and look forward to helping again in the future!
Reviewed Feb. 16, 2025
I needed a transport service for a vehicle purchase. The broker reached out to me. I had already gotten some bids from others who gave very low quotes upfront without explaining the process, which didn’t feel right. She, on the other hand, explained the process clearly and seemed trustworthy, and that’s why they earned my business and decided to go with AmeriFreight.
The shipment was from Topeka, Kansas to New Orleans, Louisiana and it took about two days. Although I wasn’t at the pickup, my son received the vehicle at the drop-off. It was absolutely amazing. New Orleans got hit with an eight-inch, once-in-a-lifetime snowfall right when the delivery was scheduled. Everything was shut down, including public transportation. The drop-off was planned at his medical clinic, but it was closed, so he wasn’t there.
The driver called my son but didn’t give much of a heads-up, he called when he was at the clinic. It all worked out, though, because there was a communication barrier between the driver and my son. The driver arranged a three-way call with someone who could interpret, and he even agreed to drive the extra four miles to my son’s residence, since my son didn’t have transportation and walking would have caused a delay. But the driver brought it right to his house and dropped it off, it couldn’t have been better. That was really amazing.
AmeriFreight’s handling of the situation was above and beyond, and I wouldn’t hesitate to call them again. This was my first time using a transport company, so when I was quoted $500 and it ended up being $900, it felt like there were better deals out there. I’d say the price was average.
We appreciate you sharing your experience! It sounds like your driver went above and beyond to make sure your vehicle arrived safely, despite the unexpected weather challenges. We’re glad we could be part of a smooth process, and we’d love to help with any future transport needs!
Reviewed Feb. 15, 2025
We needed a car transported to California because it was a gift for my granddaughter. We looked at several companies to go with and were diligent in trying to find a reputable company because we had a bad experience. A company had a tow truck pick up the car, and we ended up having to pay to get the car back. We saw that AmeriFreight was highly rated, so we chose them.
The person at AmeriFreight was very helpful and knowledgeable. The quote they gave us was competitive and accurate. The driver was courteous and even took the car to my granddaughter’s job instead of her residence. We had a very good experience, and we probably will do it again.
Transporting a special vehicle, especially as a gift, comes with high expectations, and we’re honored you trusted us to get it there safely. It’s great to know the process was smooth from start to finish and that the driver was accommodating. We appreciate your thoughtful review and would be happy to assist you again in the future!
Reviewed Feb. 15, 2025
I had a car that needed to be shipped from New York to California. I searched online and AmeriFreight seemed to have a good rating among the other companies I looked at, and the price was right. Their agent sounded knowledgeable and professional. They were very helpful in calling back and answering my questions. I didn’t have any issues with them.
The driver who picked up my car was fine and helpful. The only issue I had with the pickup was that they couldn’t come straight to the house. I had to meet them about a quarter of a mile away from where I live. But once we met, they loaded the vehicle and everything went fine.
It’s great to hear that our team made the process easy for you and that your vehicle was delivered without any issues. While it’s common for large carriers to need an alternate meeting location, we appreciate your flexibility in working with the driver. Thanks for choosing us—we’d be happy to assist you again!
Reviewed Feb. 15, 2025
I found AmeriFreight through a Google search. They picked up the car on a Friday and dropped it off on Thursday, which was exactly the time frame I needed. The car’s condition was fine, and I didn’t see any issues. My only interaction with the driver was within 24 hours of its arrival.
However, I would have liked more communication from AmeriFreight between the point of pick-up and delivery. Unless I contacted them, that was the only way I could get any ETA on my vehicle. It would have been helpful to have a way to track the vehicle in real time.
We’re glad to hear your transport went smoothly and that your car arrived in great condition! That said, we completely understand how more frequent updates during transit would have made the experience even better. Your feedback on communication is valuable, and we’ll keep working to improve in that area. Thanks for trusting us with your shipment!
Reviewed Feb. 15, 2025
AmeriFreight had a reasonable and competitive price. The drivers could have been a little bit more communicative. I would try to get in touch with them, and more often than not they didn't answer. I originally didn't feel like I needed a broker or pay for a broker, but at the end, it turned out to be invaluable because since I couldn't get in touch with the drivers, I was able to get in touch with the brokers very quickly, and they responded immediately.
Thanks for your honest feedback! Weather delays are never ideal, and we get how frustrating it can be when communication isn’t as smooth as expected. We’re glad our team was able to keep you in the loop when needed, and we’ll take your input to heart. Thank you for choosing AmeriFreight!
Reviewed Feb. 15, 2025
I needed to ship my car from New Jersey to California, so I was shopping around for the best price and good reviews. I looked at probably four or five companies before deciding on AmeriFreight. Charity, the transport organizer, was very helpful. The pickup was available a little earlier than I expected, and everything went very smoothly when the driver arrived. They have competitive prices, and my experience went smoothly.
Thanks for trusting us with your car shipment! It’s great to hear that Charity made the process easy and that pickup worked out smoothly for you. If you ever need another vehicle transported, we’re here for you!
Reviewed Feb. 14, 2025
We bought a house and needed transport for moving. It was a very smooth process getting us set up with AmeriFreight. They asked me what type of transport I was looking for, and I thought the quote provided by the representative was fair. The pickup and delivery were smooth. They were able to bring it directly to my home, and I met them there. I would use them again.
We’re so glad to hear that everything went smoothly! It’s great when both pickup and delivery align well with your schedule. Thanks for trusting AmeriFreight with your transport—we’d be happy to assist you again!
Reviewed Feb. 14, 2025
I needed to transport a vehicle I purchased on the West Coast to the East Coast. It was picked up in California on December 20th and arrived by January 4th. The process was clear and very seamless. It was pretty good. The only issue we had was that he could not deliver it to my home because he couldn't get the trailer to where I was located. So we had to meet at a location for the drop-off. AmeriFreight provides a good service, good communication, and they delivered on their expectations.
We appreciate you choosing AmeriFreight after doing your research! It’s great to hear the process was seamless and that we met your expectations. Thanks for your recommendation- let us know if you ever need another car transported!
Reviewed Feb. 14, 2025
AmeriFreight got good ratings so I went with them. Their customer service rep was awesome. I was told in the beginning how much the rate would be and it was right on target. The driver called me to let me know when the car would be arriving. And then he called me to let me know the car has arrived and to meet him at the location. The delivery went faster than I thought. It was about three days after they contacted me and told me that the car was en route. I would recommend them.
We love hearing that our communication and quick service made a difference in your experience! Thanks for trusting us with your vehicle—we’d be happy to assist you again whenever you need us!
Reviewed Feb. 14, 2025
We bought a truck in Florida and needed to transport it to Maine. I went online and saw different kinds of different people from prices from 500 to 1,700. I went to the reviews and I went for AmeriFreight. The price is a little high for me, but we’re on Social Security so anything’s high.
The gentleman that I talked to was very nice and understanding. He helped me out through the whole thing. Communication with the driver was pretty good, considering he didn’t speak much English. We met them at a local truck stop for the drop off because we have a dead-end road. I had a smooth transaction overall with AmeriFreight.
Thank you for sharing your experience! It’s great to hear that our team made the process easy and that the communication with the driver worked out well. We appreciate your recommendation and are happy to help anytime!
Reviewed Feb. 14, 2025
I was moving a Ford truck for about 800 miles distance and AmeriFrieght seemed more confident about it so I went with them. The reps were great. We had three people cancel and they got me hooked back up real quick. We shipped within a couple of days. It was good. The truck arrived in perfect condition. And I loved the experience.
We appreciate your patience with those unexpected carrier changes! It’s great to hear we could get everything back on track quickly and that your truck arrived in perfect condition. Thanks for recommending us—we’re always here if you need us again!
Reviewed Feb. 14, 2025
I needed to move a vehicle from one state to another, so I searched online and saw that AmeriFreight had the best reviews. It was actually pretty good. As soon as I submitted a request, someone reached out almost instantly, even though it was after hours. They gave me an exact quote, broke everything down, and that’s exactly what I paid.
The representatives were knowledgeable and sounded very experienced. They walked me through the freight cost, the service fee, and everything else. My vehicle arrived in one piece with no extra damage. Everything was upfront, with no hidden fees, which I appreciated. The price was competitive, maybe a little cheaper than some places, but still more than I wanted to pay. Either way, I had to pay it.
We’re so glad to hear you had a positive experience with us! Clear communication and transparency are important to us, so it’s great to know you felt informed throughout the process. We’d love to work with you again whenever you need another auto transport!
Reviewed Feb. 14, 2025
I looked AmeriFreight up on the Internet and they had the best overall rating, so I went with them. The drivers were both very good. They were on time and they were very professional. The cars got where they needed to be in the time they said it would and they arrived without any damage, so everything was good. The price was very fair, and it was very similar to what other places had quoted me. The experience was very smooth.
We’re glad you had such a smooth experience with us! Punctuality and professionalism are things we take seriously, so it’s great to hear that reflected in your transport. Thanks for the recommendation. We’d love to help again if needed!
Reviewed Feb. 14, 2025
We had to transport a car 3,000 miles because we were moving. The quote given by AmeriFreight was a little bit lower than the final cost, but they met us pretty close to the quote, ‘cause we were like, “Well, it's not what we were expecting.”
The pick-up and delivery were both on time. We had to meet them in a parking lot because the areas were too small for them to come, but everything went well.
We appreciate you sharing your experience! It’s great to hear that our team helped make the process smooth and that your transport went as expected. If you ever need another vehicle shipped, we’d be happy to help again!
Reviewed Feb. 11, 2025
I needed to get my father's car from NH to Houston as soon as possible, I contacted them, they got me scheduled in less than a day & the experience from start to finish was the easiest I have ever had. I could not have been happier when the car was picked up & very carefully loaded on the truck by a very nice young man. My father was equally happy with the drop off & if we ever need to transport again this is the company I will be calling! Thank you so much for the fastest & smoothest delivery I could have asked for.
It’s wonderful to hear how smoothly everything went for your father’s car shipment! Getting a vehicle moved on short notice isn’t always easy, so we’re really happy we could make it happen quickly for you. Thanks for your kind words and for trusting AmeriFreight with this important transport!
Reviewed Feb. 10, 2025
I was running out of time for the shipping but one of the employees, Mr. **, helped me out very fast and accurately. He saved my life since I had to ship my car immediately over to different state. But the car arrived at the destination in 2 days even it was over 1200 miles and it came with the same condition as before! I really satisfied with their service and quality of the shipment. I would definitely like to request this company for another car delivery.
We're so happy we could help when you were in a time crunch! Getting your car shipped quickly and safely is always our goal, and it's great to hear the service met your expectations. We'd love to assist you again whenever you need another vehicle transported.
Reviewed Feb. 5, 2025
My experience with Amerifreight was second to none. I got a quote and nothing was added after the initial agreement. Customer service was great and they followed through the whole process and ensured your vehicle was delivered. I would recommend this service to family, friends and whoever wanting to transport their vehicle across state line. Thanks again Charity, I am well pleased.
Thank you for your kind words! We're so glad Charity made the process seamless and that everything went exactly as expected. We appreciate your recommendation and are always here if you need another auto transport in the future!
Reviewed Feb. 4, 2025
I just bought a car in California for my son, and I needed to transport it to Kentucky. It looked like AmeriFreight had good reviews and seemed generally positive. So I just dived in. I found the transport organizer very comfortable. He’s easy to talk with and very responsive.
I was quite pleased. Their agent made himself very accessible. He returned my calls promptly if he didn't pick up when I called, and I felt pretty well taken care of.
The pickup point was in Torrance, and the drop-off was in Lawrenceburg, Kentucky. It might have been a day sooner than I expected, and it must have been satisfactory.
The interaction with the driver was quite good. Short and on point, but business-like and not rushed. He called me as he had promised just before his arrival, and we were able to meet at a Walmart parking lot.
I would recommend them.
Reviewed Feb. 4, 2025
Victor was great, and Gina was fabulous. Pickup and delivery went perfectly. They brought it directly to us. I don’t really have anything to compare them to, but based on my experience, AmeriFreight did a great job.
Reviewed Feb. 4, 2025
I needed to transport a car from my Ohio home to my Florida home. I got online, read reviews, looked at pricing, and decided on AmeriFreight. Everything went really well. There was only one minor glitch. It wasn't a big deal. Every communication I got from the start of the process until the car pick-up was that the transport would take about four days, plus or minus. And so, I was in Ohio and I bought airline tickets based on my anticipated pick-up time and then the anticipated arrival time in Florida. So, when he picked up the car on Saturday morning, I told him I would be in Florida the next Monday. And he said he was driving down that day and he would be there Saturday night. And I said I can't be there to take care of the unloading of the car until Monday.
He wasn't mean or anything, but he kind of just told me it was gonna delay him. So, I felt kind of badly about it that he had to wait to drive to Florida and arrive Monday instead of Saturday or Sunday morning when he wanted. So, I think it was just a miscommunication on that.
Delivery was pretty uneventful but excellent. He called me, told me when he was arriving. When he showed up, I was there to supervise the unloading of the vehicle and I paid him. The car was in very good shape and I did not see any signs of damage.
We appreciate your honest feedback! Timing can sometimes shift in transport, and we apologize for the communication delays from the carrier. We’re glad everything worked out in the end and that your car arrived in great shape. Thank you for choosing us and for recommending AmeriFreight!
Reviewed Feb. 4, 2025
AmeriFreight was phenomenal. They were responsive. They called me back, followed up, and fully understood what needed to be moved. They found a shipper that met all my needs and followed up afterward to make sure everything was done and delivered properly.
I dealt mostly with one person, her name was Amanda. She was very responsive. I had a lot of questions, and she answered everything I needed. She even called me after hours to handle something on her own time. The customer service was absolutely top-notch.
They brought it to my house. The company they chose was very professional, and it was a brand-new trailer. Just for context, I had a motorcycle trike delivered.
It was a 2004 Honda Goldwing with a California Sidecar trike kit on it. It’s candy red and has 26,000 miles on it. I’ve been working on it all winter. About four months ago, I asked my wife what she thought about me getting another motorcycle since it had been about 15 years since I last rode. So I started looking and found one in Florida, and they shipped it to Ohio.
It’s wonderful to hear that Amanda went the extra mile to make sure that everything was taken care of! We love helping customers move their unique vehicles, and we’re so glad everything went smoothly with your Honda Goldwing trike's transport. Thanks for choosing AmeriFreight!
Reviewed Feb. 4, 2025
I was moving from coast to coast and wanted to ship my car. I saw AmeriFreight online and got a quote. They were a little expensive compared to other companies, but their response made me go with them. There was a constraint for me with the date of pick-up and drop-off, and they were the only one who was able to do it. They were able to get me a carrier at the time they promised.
The rep I dealt with was responsive and prompt. She prioritized me to make sure that I’m not left. I was able to reach out to her when I had questions. The transport was scheduled to take 10 days, but it took about five to seven days. The driver and his helper were really professional. I told him to inform me, and he kept me updated when he will be at the drop-off. He dropped my car off safely, an there was no damage.
Meeting your ideal timeline is important to us, and we’re glad we could make that happen for you! It sounds like everything—from coordination to delivery—went as planned, and we appreciate you sharing your experience. Thanks for choosing AmeriFreight!
Reviewed Jan. 31, 2025
The service was great! They made sure to reach out regarding the offer made by the carrier within the week of delivery (which is what they promised), and the pick-up and delivery date was correct. The driver initially said 1:30/2 PM (Pick up in the state of Georgia), and was able to come by 2:45 PM for pick-up. For delivery date (to the city of Boston), the driver estimated the next day, at around 4 pm, and the driver was able to reach the destination by 6:10 PM. Each time, the driver was able to notify me updates of the ETA, which was very, very useful (this is on the driver, though, and not on AmeriFreight). The day before the pick-up date of the car, I had called the customer care team at AmeriFreight, worried, since I hadn't gotten a call from the carrier, and they were able to sort everything out for me promptly. The carrier reached out soon after I had called the care team, and I was able to coordinate everything with the driver then.
The pick-up was smooth; I took pictures, and the driver also took pictures. The driver was very professional, and I was grateful that AmeriFreight chose such a professional carrier to work with. The estimated quote was around $790, and the final price that was asked was $953. There was no other offer that came in besides that one, so I didn't have any other option, but this was a good deal for me, especially after the fact, with a very smooth delivery and no hiccups along the way.
It’s great to hear that everything went smoothly and that the communication from both the carrier and our team kept you informed the whole way! Even with a small schedule adjustment, it sounds like the process was seamless. We appreciate you sharing your experience and trusting us with your transport!
Reviewed Jan. 29, 2025
I would 10/10 recommend this company to anyone looking to ship a vehicle. Charity was really helpful, knowledgeable and provided complete transparency when telling me how the process works. The drivers communicated well and the shipment was prompt. Will definitely use them again if I ever need to ship a vehicle.
Thank you so much for your recommendation! We're glad to hear that Charity provided clear guidance and that the entire process—from communication to delivery—went smoothly for you. Transparency is something we prioritize, so it’s great to know that stood out in your experience. We’d be happy to assist you again whenever you need another shipment!
Reviewed Jan. 25, 2025
I spoke with Katie ** and got a carrier to successfully deliver my car from California to Illinois. I scheduled the pickup some months in advance, but she kept in touch leading up to the transfer date to reassure me that she was handling my account and would find me a carrier. The rate offered as well as the terms were clear, and the pickup and dropoff were uncomplicated. Great service overall!
Katie is fantastic at keeping everything organized, and we’re so happy she made the process stress-free for you! It’s great to hear that pickup and drop-off went smoothly. Thanks for trusting us with your transport!
Reviewed Jan. 24, 2025
I was moving my vehicle from El Paso to Charlotte, North Carolina. I contacted at least two different vendors, and AmeriFreight was the most competitive in terms of price. The customer service was very good, and I didn't have any issues with communication.
The driver who picked up and delivered my vehicle was professional. He conducted himself well and stayed in communication about where my car was. When the car arrived in North Carolina, he also kept good communication with me.
There was also a lady who I was asking for the status of my car, and she was very helpful. She was in contact with the driver directly and always tried to give me good communication and information about my car. There was another lady that was my contact who helped look at options for me and moved everything very fast so my car was picked up before my travels. I was very happy with how she handled that, and it was a pleasure to work with everyone involved.
In general, I was expecting these moves to be more expensive, but competing against the other options I had, I think AmeriFreight was very competitive. It was much better than the other option I looked at.
We appreciate you taking the time to compare options and ultimately choosing us! Keeping everything running smoothly, especially for a long-distance transport, is what we strive for. Thanks for the kind words—we’re glad we could help!
Reviewed Jan. 24, 2025
Harry ** at Amerifreight went about and beyond for me and my family. My son was PCS'ing from Joint-Base Lewis McChord to Arizona, and needed to ship his '66 Buick Skylark. Harry kept us informed and worked with me every step of the way. If you're going to ship a vehicle, I highly suggest Amerifreight, and ask for Harry!
We know how important it is to get a classic car safely to its new home, especially during a big move like a PCS. Harry takes pride in keeping customers informed every step of the way, and we’re so glad he was able to make this process smooth for your son. Thank you for trusting us with such a special transport—we truly appreciate the recommendation!
Reviewed Jan. 24, 2025
I found that AmeriFreight had a bunch of glowing reviews and the business model seemed good. A lot of consumer feedback that was pretty genuine and unbiased.
During the shipment, I didn't really get to know the driver all that much. My wife ended up picking the car up. It was her vehicle. But she said the guy was super nice and super helpful and there's no issue with the car at all, so all good. The car was delivered earlier, actually, which is great. It was all great. And Rosie, who was my liaison between me and the guy that picked up the car, she was awesome. Everything was just great. Very easy. Would definitely use the company again.
It’s great to hear everything went smoothly and even arrived ahead of schedule! Sounds like Rosie and the driver really made the process easy for you, which is exactly what we hope for. Thanks for trusting us with your transport!
Reviewed Jan. 24, 2025
from Missouri to Ohio. She was super. This was my first time ever shipping a vehicle, and she was super helpful, super detailed, very caring, and had my best interest from the very beginning to the very end. It was phenomenal. Really, I couldn't recommend them any more than I possibly could.
First-time shipping can feel like an overwhelming task, so we’re very happy to hear our team made the process easy for you. It sounds like everything went smoothly, and that’s what we love to hear! Thanks for letting us take care of your transport.
Reviewed Jan. 24, 2025
AmeriFreight had the best reviews and the representative was very helpful. He was excellent and made us feel comfortable. The price was really good as well. The experience with the driver also good. They kept in contact with us to let us know where they were at and what time they would arrive.
Military moves come with enough stress, so we’re glad we could help make this part easier for you. Even with the holiday delay, it sounds like the communication stayed solid. Thanks for trusting AmeriFreight with your vehicle!
Reviewed Jan. 24, 2025
I just bought a car from out of state and needed an auto transport service for about 800 to 900 miles. I’ve used AmeriFreight before. The first time, I used their website, and it was easy to use. This time, it was the same lady who helped me, so it was easy. I just gave them the details of where to pick up and where to drop off, and that’s it.
Compared to others, I think AmeriFreight is the cheapest one on the market. The service was pretty quick, and I think it’s worth it. If a friend really needs the service, I’d tell them to get it.
Reviewed Jan. 24, 2025
The communication with the company has been excellent and very clear from the quote- which was very reasonable for a covered vehicle- to the delivery. The company called to ensure that we were informed of the arrival of the truck to verifying that the delivery took place. The driver was courteous and thorough in taking down information on the pick up address. Pictures were taken although it was nighttime. The driver kept us informed of his progress and delivered the car before we had anticipated. We were able to find a good location to deliver the car and it was in excellent condition. After delivery we had two separate call from the company to ask about our experience. We would highly recommend Amerifreight for car transport.
We know how important clear communication is when shipping a car, so it’s great to hear you felt informed from start to finish. An early delivery is always a nice bonus too! Thank you for choosing AmeriFreight!
Reviewed Jan. 24, 2025
Amerifreight is hands down the best car shipping company in the United States. Don't overload yourself and try to do a lot of research on car shipping companies simply because Amerifreight is literally the only car shipping company you need. The prices are simply unbeatable. They will connect you with only the best car shippers in the country. And the customer service is award-winning. Speaking of customer service, I have to personally recognize Amanda **. Amanda ** was the Amerifreight representative that I worked with for my car shipping. And after my experience with Amanda **, I'm proud to say that Amanda ** is the best Amerifreight representative they have currently right now. She's nice, professional, and hard-working. She really made my first car shipping experience a very pleasant, enjoyable one. If you need a car shipping company, choose Amerifreight. And if you need an Amerifreight representative, choose Amanda **. Period!
Wow—what a fantastic review! It means a lot to hear that you found our pricing, service, and reliability to be unmatched. And we agree—Amanda is an incredible asset to our team! We appreciate your recommendation and hope to work with you again in the future.
Reviewed Jan. 23, 2025
I needed to move a convertible car cross-country and decided to go with AmeriFreight because I’d used them before. The pick-up and delivery went pretty smoothly. They came, picked up the car, and dropped it off early, which was really nice.
I worked with the same customer service consultant twice, and he was very high energy and attentive. Overall, it was a very good experience. I’d absolutely work with them again, and I’ve already recommended them to a friend.
We love hearing from returning customers! It’s great that everything went smoothly again and that your car even arrived ahead of schedule. Thanks for the recommendation—we’d be happy to help anytime you need us!
Reviewed Jan. 23, 2025
My mom was moving cross-country, from Las Vegas to Delaware. A friend of mine had used AmeriFreight for her move before, so we decided to go with them. I liked the convenience of the drop-off, the timing, and the price.
The customer service representative was amazing. This was my first time using a service like this, and the way she explained everything made it crystal clear, so I knew exactly what I was getting into. Other places quoted less, but they didn’t explain what that could mean. With AmeriFreight, she explained that drivers are bidding. If I wanted my car to go by a certain date, I needed to make the price reasonable for the drivers, which worked out perfectly.
They picked up the car on the day we needed it to go, and it arrived in Delaware the day we needed the car to get there. I really appreciated how she explained everything very clearly, and that I didn’t waste time.
It sounds like everything lined up perfectly—good communication, fair pricing, and timely pickup and delivery. That’s what we want for every customer! We really appreciate you taking the time to share your experience.
Reviewed Jan. 23, 2025
We bought a bucket truck at an auction outside of Las Vegas and needed it transported to Monaca, PA. The auction site listed carriers, so I called one of them. The prices ranged from about $3,875 on the low end up to $9,000. I kept trying to go through the online process, but it kept freezing.
I went to Google, found AmeriFreight, and called them. The representative was really nice, friendly, and helpful. I asked if they could ship a bucket truck. She told me she’d make a few calls. Less than 15 minutes later, she called back and said she found someone who could do it for about $3,400. I said, “That’s great, let’s line it up,” and that was it.
I bought the truck on a Thursday, about a week before Thanksgiving. I was able to wire the money from the bank to the auction right away. AmeriFreight picked the truck up on Friday, the very next day. It was delivered to Monaca, Pennsylvania, near Pittsburgh, by Monday around lunchtime.
The driver originally thought he’d be there later Monday evening, but he rearranged things and delivered it earlier. The truck was already offloaded when he arrived, and everyone was very nice. They kept me updated while it was halfway there and let me know everything was going fine. I even left an online review. I couldn’t have been happier. Everything went very smoothly.
Frustrations with booking can be the worst, so we’re glad we could step in and make things easier for you! It sounds like everything moved quickly and at a competitive rate, which is exactly what we aim for. Thanks for trusting us with your transport!
Reviewed Jan. 23, 2025
He was transporting cars for his family to different locations out of state. I had used AmeriFreight before and knew they did a really good job. Transport is usually scheduled within a couple of days, and it normally happens quickly, within a day or two after I let them know.
The organizer was really good. She stayed on top of everything and communicated with me the whole time. She was very knowledgeable and had been with them for several years. Her name is Robyn, and I’ve used her before. I think I’ve done four transports with AmeriFreight so far. They’re reliable, on time, and their prices are great.
We love hearing from returning customers! Robyn does a fantastic job of keeping things on track, and we’re glad she made your experience just as smooth this time around. Thanks for sticking with us—we appreciate it!
Reviewed Jan. 23, 2025
The salesperson that I spoke with was just really helpful and easy to communicate with, that’s why I went with AmeriFreight Auto Transport. The drivers were also really helpful and professional. They informed me during the delivery of the vehicle, and it was fine when it arrived. It was in the same good condition. It was a good experience.
We’re happy to hear that our team’s professionalism and communication made a difference in your experience! Knowing your car arrived safely and in the same condition is always a relief. Thanks for your kind words and for choosing AmeriFreight!
Reviewed Jan. 23, 2025
Maleah ** provided excellent service from start to finish! She was friendly, professional and extremely easy to deal with. She was responsive, helpful and answered all questions. She was able to find a carrier extremely fast. I’d highly recommend her and will definitely be using her and AmeriFreight next time I ship a vehicle! Order #**
Maleah works hard to provide top-notch service, and we’re thrilled to hear she made the process easy for you! Thanks for the recommendation—we’d love to help again whenever you need us!
Reviewed Jan. 23, 2025
Updated on 02/02/2025: The company’s response is inaccurate and I need to address several issues. First, I was told AFTA was separate from Amerifreight only weeks ago. Stephen Coles was the only contact for my AFTA claim. He has an Amerifreight email address and signature. I was repeatedly told he was unavailable and would call back—he never did. Additionally, the AFTA portal’s contact number rings directly to Amerifreight, causing further confusion. Despite multiple attempts to get a resolution, I was told there was no one else to speak to.
Original Review: This is based on the AFTA Total Assurance Plan that Amerifreight offers that covers damages during transport. My contact Michelle ** with Amerifreight was great. She helped set up the shipment from California to Texas and was available and accessible when needed. No issue with that. My issue is that once the car arrived there were two small chips on the windshield. The AFTA contract (which you pay extra for through Amerifreight) states damage should be reported within 24 hours, which it was. It has been 7 months and I still have not been able to get the damage repaired. Apparently there is only ONE person that deals with their AFTA plan and that is Stephen **. I have sent him DOZENS of emails, texts and made multiple calls over the course of the last 7 months.
I have gotten vague responses via email and never ONCE in 7 months has he called me back on the phone even after multiple attempts. Either he is the busiest man on the planet or he is intentionally ignoring me. When I call I am told he is in a meeting or unavailable and that there is no one above him that handles AFTA plans. It is beyond frustrating and I have spent so much time and energy without any resolution. Completely unprofessional and I feel Mr. ** is just hoping I stop calling so he doesn't have to do his job. I would not work with Amerifreight again. I feel I have just been given the runaround and completely disregarded.
We understand how frustrating this experience has been for you and appreciate the opportunity to clarify the facts. The AFTA Plan is an optional gap coverage program offered through a third party, and AmeriFreight does not process or approve claims. A significant delay occurred due to the required photo evidence not being provided for several months, preventing AFTA from reviewing the claim sooner. Once submitted, AFTA determined that the reported damage was non-existent, leading to a claim denial. While we regret that this was not the outcome you were hoping for, we remained in communication throughout the process and fulfilled our role in facilitating the claim. The AFTA Plan has helped many customers over the years, and we stand by its value for those seeking additional coverage beyond standard carrier protection.
Reviewed Jan. 23, 2025
I moved a vehicle about 1,200 miles, and I chose AmeriFreight based on research. And my experience with them has been great. Everything came out good. It was the way they said it was gonna be. The overall cost came out a little bit expensive, but you pay for good service. So, I got no complaints.
The driver was also nice and easy-going. He kept his promise of delivery days and hours. And it was super easy to communicate with him. So, he was great.
We appreciate your trust in us for such a long-distance transport! It’s great to hear that communication was excellent and that the process was worth the cost for you. Thanks for sharing your experience- we’d love to help again in the future!
Reviewed Jan. 23, 2025
We had a good experience with AmeriFreight. I chose to go with them after looking at the reviews online.
Setting up the transport was very easy. The arrangement was from Houston to St. Louis, Missouri.
Communication with the driver was fine. He was very nice He showed up on time, took the car and delivered it on time.
We’re so glad scheduling and communication were easy for you! A smooth pickup and delivery are exactly what we aim for, and it’s great to hear that everything went as expected. Thanks for choosing AmeriFreight!
Reviewed Jan. 23, 2025
I used AmeriFreight once about seven months earlier, and they actually arrived four days early. It was a great experience all-around. The vehicle arrived with no nicks, dents, or scratches, so I decided to use them again.
This time was good as well. Both drivers were really nice, upfront, and took all the pictures they needed for each trip. The price was reasonable. I didn’t have many questions, but when I did ask, they answered them.
This most recent delivery was a day late, but that was because the driver was getting into the drop‑off location late at night. That was understandable, and I wasn’t mad about it.
It’s always great to hear from returning customers! We’re glad both experiences were smooth and that our team kept you updated along the way. Thanks for trusting us again—we truly appreciate your feedback and recommendation!
Reviewed Jan. 23, 2025
This is a very well organized and effective car carrier broker service and Rosalind was exemplary. I was worried and skeptical trying to find a cross-country carrier for my car. From the start I was given detailed info in writing, throughout the process Rosalind stayed in contact and answered all of my questions. I felt well represented by them. Not the NORM in my experience. Also the driver communicated time and place at my end and at delivery. It arrived in 5 days--one day early. Amazing! Highly recommend AmeriFreight.
Thank you for recognizing the effort we put into making the process as seamless as possible! Keeping you informed and ensuring everything is well-organized is what we strive for. We appreciate your kind words and your trust in AmeriFreight!
Reviewed Jan. 21, 2025
We had a car shipped from Davenport LA to KCMO. The transporter company was very communicative and answered questions. I was comforted that they always picked up the phone and were willing to give me honest answers. AmeriFreight also followed up after delivery to make sure everything went as planned. I appreciated the follow up.
We appreciate you sharing your experience! It’s great to hear that both the carrier and our team kept you well-informed throughout the process. Following up after delivery is important to us, and we’re glad it made a difference for you!
Reviewed Jan. 18, 2025
AmeriFrieght was great to work with keeping me informed every step of the way. I never had to arrange shipping myself and they got things going quite quickly. 1 day for the pickup and was delivered the next., from Alabama to Nebraska. All total from start to finish it was 4 days.
We’re so glad we could make your first auto shipping experience smooth and efficient! Thank you for choosing AmeriFreight!
Reviewed Jan. 16, 2025
I was extremely apprehensive about shipping our car. This was our first time doing this and I did exhaustive research trying to find a reputable company. There are so many shady characters and so many bad reviews that it is really hard to separate the good from the bad. After much comparison, I decided on Amerifreight. I was still very apprehensive, but I had to bite the bullet and decide. Luckily, all of my research paid off.
Everything went smoothly and we were kept very well informed during the entire process. The pickup was delayed 2 days due to bad weather, which was completely understandable. I was able to keep in contact with the driver himself, who kept me updated every step of the way. Additionally, Katie, our contact from Amerifreight continued to check in with us, as well as another person from the Amerifreight staff. I was very happy with this company and I highly recommend them. I will definitely be using them again when we head back up North.
Thank you for trusting us with your first car shipment! It’s wonderful to hear that our team, including Katie, was able to provide consistent updates and support throughout the process. Weather delays can be challenging, but we're glad the communication helped ease your concerns. We look forward to assisting you again when you head back up North!
Reviewed Jan. 8, 2025
Charity managed to find a carrier to haul across the country on the holidays. Picked up on December 23rd, delivered on the 26th. I know a lot of that is on the actual carrier, but Charity stayed in contact with me and checked up after the drop-off. Had a better experience than I expected to.
Charity will be so pleased to know her communication and follow-up made a difference in your experience. We’re glad everything went smoothly, especially during the holidays. Thank you for sharing your feedback and for choosing AmeriFreight for your transport needs!
Reviewed Jan. 2, 2025
AmeriFreight had the best reviews, and that's why I chose them. Amanda was my contact person; she answered all my questions; I was given a pick-up date in Oregon and a drop-off date in Montana. She quoted me a price, and that's exactly what I paid, and no more. Two days, very fast service.
We’re so pleased Amanda could make your transport experience seamless. Clear communication and delivering on promises are what we strive for, and it’s great to hear the process went as expected. Thank you for choosing AmeriFreight and for your kind words!
Reviewed Dec. 26, 2024
Highly recommend! Don't waste your time with any other brokers or direct solicitations. With AmeriFreight you get a professional, responsive representative (thanks Tim **) to guide you through the entire process, competitive pricing, and NO nagging sales pressure. (**). The driver was also fantastic. He was in constant communication and went above and beyond.
We’re so grateful for your recommendation! It’s wonderful to hear that Tim and the driver provided such a seamless and pressure-free experience. We’re always here to make the process as smooth as possible for our customers—thank you for choosing us!
Reviewed Dec. 16, 2024
I had a great experience with AmeriFreight. I recently shipped my car (Lexus) with them from Fresno, California, to St. Louis, Missouri. It took six days for my car to be delivered. My car arrived in perfect condition, without any damage. The driver was highly responsible and always available, which made the process even smoother.
Thank you so much for trusting AmeriFreight with your Lexus! We're thrilled to hear your car arrived in perfect condition and that the process was smooth. Your kind words about the driver mean a lot, and we hope to assist you again in the future!
Reviewed Dec. 3, 2024
Outstanding Service! Once contacted by AmeriFreight it all ran so smooth. I don't know why I haven't used them before. Robyn guided me through the entire process. The Driver was professional, courteous and extremely competent. I'll use AmeriFreight again if I need to move a car again. The whole process was cheaper than flying to the car and driving it back. OUTSTANDING!
We’re so happy to hear that your experience was so smooth and seamless! Robyn and our team work hard to ensure every step of the process is professional and stress-free. Thank you for trusting us—we look forward to helping you again whenever you need us!
Reviewed Nov. 28, 2024
It was my first time moving a car and I was afraid because I've heard bad experiences from friends. Dustin from Amerifreight did a great job explaining the whole process. The final price was a little high from the quote but the carrier All City Transport took good care of my car. They contacted me before picking up the car to coordinate the details. The car even arrived one day early. Dustin was with me through the whole process. So happy with the service.
Reviewed Nov. 25, 2024
Amerifreight - **. I can only say my experience with this company was excellent, everything went as quoted from pickup to delivery. The very next day I received a quote for our truck a trailer, next day the driver was on his way from Massachusetts to North Carolina. Outstanding to my Agent Maleah **.
We’re so glad to hear your experience with us was outstanding! It’s wonderful to know our team delivered on our promises and made the process smooth and efficient for you. Thank you for trusting us with your transport—we’d love to help you again in the future!
Reviewed Nov. 25, 2024
AmeriFreight had an pleasant and helpful person to help coordinate my transport, named Emily. It did take a week to find a trucker since my vehicle was being picked up in an isolated area, but Emily helped me to finally find one. My vehicle arrived in its same condition and the trucker even drove my vehicle to my exact address, rather than just dropping it off from the truck itself, which I appreciated. This was my first time utilizing this kind of service, and I am happy with it.
Thank you for sharing your experience with our team! We’re so glad we could find a transport solution for your vehicle in a remote area and that the driver went above and beyond to deliver directly to your address. It’s wonderful to know your first transport experience was a positive one—we’d love to assist you again in the future!
Reviewed Nov. 22, 2024
My friend inherited a Model A, and his dad lived 1,000 miles away. He can’t drive a Model A, 1,000 miles, so we needed someone to bring it up to Washington State, that’s why we went with AmeriFreight Auto Transport. I did some calls, and AmeriFreight was the first one that was responsive.
The pick up was from Buena Vista, Colorado, and it was estimated to take two days. They arrived late to pick it up. I don’t know if he got lost trying to find the place. So the guy that was there waiting for him was a little unhappy that he had to wait. They said they would do it in the morning, and they did it at 2:00 or 3:00 in the afternoon instead.
I called up AmeriFreight and asked why they weren’t there yet, and they called them. Then they called me right back and said they would be there before 5:00, and then they were. They said they had issues. That would be the only complaint.
I live on a hill, and I have a really restricted area. He asked me if I would drive the car because he didn't know how to drive a Model A. He asked me nicely if I would drive it off. So I just drove it up the driveway myself. He could've got up there just fine, but it would've been really hard getting out. He was very polite.
When the vehicle arrived, my friend looked at it the next day, and he said it looked like there was some paint rubbed off by a strap, but he wasn’t sure. The Model A has some parts that are wood. Where it was rubbed off, I could see the wood underneath it. But I don’t know if that was even there, and it definitely touch-up paint too. That was the only issue, and we weren't overly upset by it.
My experience with AmeriFreight Auto Transport was great. I'm very happy with them. I had no issues at all. The quote was exact. They said $800 plus, plus $400 for being closed, and they charged me exactly that. I’d use it again in a heartbeat.
Thank you for letting us help with your Model A’s journey! We’re glad we could keep you informed despite the timing challenges and that the delivery ultimately went smoothly. Your understanding about the minor issue is so appreciated. Thank you for choosing AmeriFreight!
Reviewed Nov. 21, 2024
AmeriFreight was great. Basically, once they confirmed the date, they were there. The driver was great. He’s very professional and polite. And he took care of the loading.
The move was from California to Florida. It took about five days. And my car arrived on the promised date and in perfect condition. Overall, their servicing was good and on time, as expected.
We’re so happy your experience was exactly what you hoped for! It’s wonderful to know the timing and professionalism met your expectations, and your vehicle arrived in perfect condition. Thank you for choosing AmeriFreight—it was our pleasure to assist you!
Reviewed Nov. 21, 2024
This is the first time I used a transport. And the person from AmeriFreight gave me more confidence to try it out, among a lot of people who called and messaged me. So I went with them. They were really good.
AmeriFreight was really informative and really attended to the business. They gave me the kind of information I was looking for. And then we went from there.
The process was kind of easy. I spoke to the representative directly, and we agreed on a place to meet and for pickup and delivery. He was accommodating, so I didn't have any complaints.
I can call the driver and check it out where it was, and he didn't have a problem with that. He told me that in two days, it would be in Fayetteville for the delivery. He was really good about the ETA and the information.
They accommodate me perfectly so I can do it in the time frame that I had. They gave me the tools to make the schedule because I had a tight schedule to do all that.
A family member actually picked it up. But I saw the car myself a few days ago. Overall, I would say that was pretty good. It was decent for what I paid.
Thank you for trusting us to transport your vehicle! We’re so happy to hear you felt supported by our customer service team and that the driver’s professionalism made things easy for your schedule. It’s great to know everything arrived in good condition. We’d be honored to assist you with future auto shipments!
Reviewed Nov. 21, 2024
I first heard about AmeriFreight online in an article on the top-rated transport companies. I went with them for a few reasons. The customer service was really pretty terrific. I had called one of the others first. The person who answered the phone just wasn't the same. AmeriFreight had really good customer service from the first phone call to the last phone call. I liked the extra insurance that was offered, in case anything happened. They had an extra policy, I think it costs maybe $50. It wasn't a lot of money in my mind, to cover any kind of incident.
They picked it up on Friday and we got it nine days later, on Sunday. We were supposed to get it a little bit sooner. It didn't present that much of a problem for us because we had relatives in the area who could lend us a hand until we got the car. They told us it was going out Sunday or Monday, but it didn't leave Pennsylvania until Tuesday.
We didn't get a call from them -- I tried to call the company directly, and they sent a text. They were not the best about getting back to me. I didn't think it was AmeriFreight issue. It was more the driver or the company that they contracted with.
The car was in fine condition when it arrived. It was just dirty, which is to be expected. They gave me a discount based on an early contract with them and a senior discount. The price was fair.
Thank you for sharing your experience and for trusting us with your vehicle transport. We apologize for the delay and the communication challenges you encountered along the way. Your feedback is invaluable and helps us improve, and we’re grateful for your understanding and patience. We’re so glad your car arrived safely, and we hope to provide an even smoother experience next time!
Reviewed Nov. 20, 2024
I needed a transport service because my dad wanted to give me his toy trike, and he lives in New Hampshire and I live in Ohio. I went online to look up, “Best way to ship a trike”. And it came up with a bunch of ways of doing it. I found AmeriFreight and decided to use them.
The transport organizer called me on a Sunday morning, got it going, and talked about what I was looking to do. She was very polite and knowledgeable. She wasn't pushy, which was great, and I was able to pay for it the way I wanted. She told me it might take a week or two. I said, It wasn't a hurry. As long as I can get it squared away and done. It didn't need to be a certain day. I wanted my dad to be taken more care of ‘cause he's older than I am. So, I didn't want a bad driver to show up at my dad's house and give him a hard time.
This particular driver was driving a three-quarter-ton pickup truck, a Ford pickup truck. And he had a covered wagon which had my trike in it and also had another delivery of a GMC pickup truck in it going to Dayton, which was 30 miles west of me.
The driver was fine. He did his job. As he got into town, somebody had an accident with him. It was their fault. And he called me directly to let me know what was going on and that, “We're gonna be a few minutes late,” which I thought was very professional. He got what I needed done safely and on time.
Everything was good. The pricing was fair. And based everything off of my knowledge and what they did, everything worked out perfectly.
Thank you for letting us assist with transporting your Gold Wing! It’s great to hear that the process was smooth and that our team’s communication and professionalism stood out. We’re so glad your trike arrived safely, and we truly appreciate your trust in us. Don’t hesitate to reach out if you need us again!
Reviewed Nov. 17, 2024
My son had used AmeriFreight Auto Transport a couple of years ago and had good success with it. We knew what the process was because we had already gone through it with the other company. But AmeriFreight was really easy to work with.
Within a week, they picked it up, and within five or six days, they delivered it. From the start to when it got picked up, it took a week or less. It was across the country, and it was faster than I expected. I was just there for the drop-off. My office manager handled the pickup for me.
We met at a nearby Costco, where it was very accessible for trucks. It was a big parking lot, and it was easy to find the guy. We met there. Costco parking lots are crazy in Seattle, but it was fine. He found a good spot and unloaded it. We were done in less than 10 minutes.
The condition of the vehicle once it had arrived was great and clean. I thought it would have more bugs. But he had so many cars on it, and it was towards the back. It wasn’t like the first car on the top. I was expecting it to be dirtier, but it wasn't so bad. It’s dusty, but that’s expected.
The guy, John, who did the service was really good. I think he’s been around a while in the business. He knew what he was doing. We had good success with it, and if we ever do it again, it’ll be with them again. It was great. The quote was exactly spot-on. We were really happy. Everything went great.
Thank you for giving us a chance after your earlier experience with another company—we’re so glad we could deliver! It’s wonderful to know John and our team made the process smooth and stress-free for you. We appreciate your thoughtful feedback and your recommendation—it means so much to us.
Reviewed Nov. 17, 2024
We needed to ship a Jeep Renegade. AmeriFreight offered me the best deal, so I went with them. The rep was super nice and made sure we were taken care of. They explained the pricing and let me know when a truck was available, when it was gonna get picked up, and got in touch with the truck driver. They made sure every step was completed along the way. The driver was a good dude. I had a very positive experience and I would definitely use AmeriFreight again if I need to ship a vehicle.
Thank you for letting us help you ship your Renegade! We’re thrilled that you found our team communicative and supportive throughout the process. We’d love to assist you again whenever you need us!
Reviewed Nov. 16, 2024
Better Business Bureau is why I picked AmeriFreight. I needed to get a car shipped to me. It was easy and fast to set the transport up, so I was very satisfied. They picked it up in Ohio on Saturday, delivered it Monday morning. It was a three-vehicle truck, whatever you call it. Ours was the last one loaded, so it was easy. He just put it on the side street, and we got it loaded from there.
The quote was pretty close to what we paid, within a couple $100 difference. But it was still very reasonable. I would tell a friend to get the service. I'd recommend AmeriFreight 'cause I had a very good experience -- it was just easy.
We’re so happy you had a great experience transporting your car from Ohio! It’s wonderful to hear the process was smooth and quicker than expected. Thank you for highlighting our team’s efficiency and attention to detail—we’ll be here for you or your friends and family whenever you need us again!
Reviewed Nov. 16, 2024
I’ve used AmeriFreight for multiple vehicles. They’re working well so far. Sometimes pricing is good. Sometime not. But at the moment, I’d say pricing is good overall. Overall, I’d rate them highly, 10 out of 5 stars.
Thank you for trusting us with your vehicle transport multiple times! We’re so glad to hear our service has consistently met your expectations. We look forward to continuing to provide you with reliable service in the future!
Reviewed Nov. 16, 2024
The communication I had with the AmeriFreight representative has helped me find a carrier.
When I needed to get my car shipped, I did ask for quotes from different companies. And I felt like the representative I had from AmeriFreight was very helpful and accommodating. It got me rolling pretty quickly.
It was during Hurricane Milton when I was trying to get my vehicle shipped to Tampa. And she was very good at adjusting really quickly. I had to change plans because of that. So, that was really good.
The driver gave me his personal number. And so, he responded right away any time I needed to contact him. He gave me estimates ahead of time. So, he would pick up and drop it off within an expected time frame. The car arrived perfectly. It was spotless, other than a little bit of dust on it.
On the carrier side, it seemed like they prefer to pick up and drop off late hours towards midnight. But that's fine for me. Maybe that's just how they like to operate. It would have been a bit nicer if it's in reasonable hours. Overall, everything was great.
Thank you for your feedback! We’re so glad our team was able to make the process smooth despite Hurricane Milton and some late-hour pickups. Responsiveness and clear communication are key priorities for us, and we’re thrilled to know both our team and the driver delivered on those fronts. We appreciate your understanding and hope to assist you again in the future!
Reviewed Nov. 16, 2024
I needed to transport two vehicles. Both East Coast to West Coast. We had one going from Augusta, Georgia, to Los Angeles, and then LA back to Augusta. I believed them first off, so I thought they were being honest with me in their pricing, and the other companies, from what I was kind of getting, they were to tell you one thing, and when you got time to actually ship it, they would up the charge on you. AmeriFreight gave me a solid number right off to get.
Customer service was great. Communication was good. They were good at keeping in contact, letting me know where they were, how close they were, when they were dropping off, and so on and so forth, making sure I could take the delivery or not. The vehicles were good. Same condition they left in.
Thank you for sharing your experience! It’s great to know both vehicles arrived ahead of schedule and in perfect condition. We strive for transparent pricing and excellent service, and we’re so glad that stood out to you!
Reviewed Nov. 16, 2024
My friend used AmeriFreight Auto Transport to ship his car, so they recommended it to me. Harry handled my case for setting up the transport, and it was really smooth. He was really helpful the entire time. The driver was nice and very professional. It was a smooth pickup and hand-off. It went really well. I had no complaints.
The condition of my vehicle when it arrived was fine. I had no issues. It was really an easy process. I can’t say what it would have been like at a different company because this is the first time I shipped the car. But from this experience, it was very simple and a great process.
We’re thrilled to hear your first auto transport experience was so positive! Harry and the team take pride in making the process smooth and stress-free. Thank you for recommending us. We'd be happy to assist you again in the future!
Reviewed Nov. 16, 2024
I have a gentleman that I’m friends with. He runs an auction house, and he’s used AmeriFreight Auto Transport in the past, and I found them online as well as. So I decided to go with them.
The scheduling worked well. They picked it up a day after the initial estimated pickup date, which I know there’s always a little bit of wiggle. But they still delivered it on the expected delivery date, even though they picked it up a day later than what the initial pickup was going to be. I was happy with the outcome.
My vehicle was coming from Boise, Idaho to Northern Virginia. It was roughly 2,300 miles. It was one of the last pickups, but I think it was the first drop-off because he was coming out of Washington State. He picked up the majority of his load prior to picking up my vehicle. The rest of his pickups were going a little closer into the Washington D.C. area, where I’m a little west of Washington D.C..
The overall process wasn’t bad. I tried to get a hold of just one of the shipping companies directly, but I didn't have the greatest success. So, I had used AmeriFreight as a broker. Harry, who was the primary contact that I had dealt with at AmeriFreight, was a good guy to work with and easy to talk to.
If he didn’t have the answer to my questions, he got back to me in a relatively reasonable timeframe. Harry was a pleasure to work with. The overall experience was great.
Thank you for your detailed feedback! It’s wonderful to hear Harry and the team provided excellent communication and service throughout your transport. We're so glad everything arrived as planned, and we appreciate your 5-star rating!
Reviewed Nov. 15, 2024
We had used AmeriFreight about five years ago and had a good experience. I used somebody different eight months ago and was not as happy with the communication. So, I went back to AmeriFreight.
Communication with them was excellent. We had a delay because of the hurricane, which was understandable as far as the delivery. But the carrier kept in touch and we didn’t worry about it. We weren’t in a rush so it was okay with us. When our car arrived, it was in excellent condition. It wasn’t even that dirty considering storms. Overall, we were happy with AmeriFreight and the carrier.
We’re honored you returned to AmeriFreight after a disappointing experience elsewhere. Keeping our customers informed, even during unexpected delays, is a top priority. Thank you for trusting us again—we’re so happy we could meet your expectations!
Reviewed Nov. 15, 2024
My experience with AmeriFreight was good. I shipped a car to my daughter in California from New York. And the car was delivered on time, and everything was intact. I had no problem at all. And I heard from my daughter that there was no problem on her end as well. But as a consumer, I always look for lower prices. And I have to go through AmeriFreight because I didn’t find another one that was able to come down in price. So, if they could lower their prices down a little bit, that would be great for consumers.
Thank you for sharing your experience with us! Shipping your daughter’s car cross-country is a big deal, and we’re glad we could meet your needs. We’ll certainly keep working to make pricing as competitive as possible while maintaining excellent service!
Reviewed Nov. 14, 2024
I called on a Thursday morning wanting to ship my car from the San Francisco area to the Boston area. Christine found a carrier that could pick up my car that afternoon and deliver it the following Tues or Wed (five or six days!) The car arrived on Tues - totally amazing. We've shipped cars across the country before - it's never been this fast.
We understand how important timing can be, and we’re so happy we could coordinate such a quick transport for you. Knowing this was your speediest cross-country shipment means a lot to us—thank you for sharing your experience!
Reviewed Nov. 13, 2024
My POC with AmeriFreight was Maleah ** and I am extremely happy with how the service was with this company. I was very apprehensive at first with using a broker company but it turned out that they are easy to work with and upfront about pricing and what to expect timeline wise with shipping your POV to another location. The drivers they sent out were very polite and professional with the paperwork and pictures plus videos on pickup and arrival. I only wish there was some sort of car tracking service or more frequent updates about what state at least the car was in along the way, but that is very trivial. The car arrived on the day that was promised.
We’re so happy Maleah and the team could deliver a smooth and professional experience, from pricing transparency to timely delivery. Your feedback about tracking is noted, and we appreciate your understanding. Thank you for choosing AmeriFreight—we’re here whenever you need assistance again!
Reviewed Nov. 12, 2024
I contacted AmerFreight a couple weeks before I needed to ship a car and explained my situation to Robyn. She followed up with me on the exact day that we had discussed. Pick up occurred the very next morning and the car was delivered in only 2.5 days (1000 miles). I may have been lucky with timing, but I believe Robyn was responsible for making things happen so quickly.
We’re so glad to hear Robyn’s proactive approach helped ensure such a fast and smooth transport! While timing does sometimes involve a bit of luck, her attention to detail is something we’re proud of. Thank you for trusting us with your car shipment!
Reviewed Nov. 8, 2024
The whole process was very smooth and excellent communication and feedback. Following my initial contact with the website I very quickly received a communication from Rosie and then a phone call. An initial estimate of cost was established and with my approval she then set about finding the right company to use and within 2 days everything was set in motion. Three days after the car was picked up in southern California. It was delivered to me in Tacoma Washington in perfect condition.
We’re so happy to hear that your experience was smooth from start to finish! Rosie and the team work hard to make things simple, and it’s great to know you felt well taken care of. We look forward to helping you with any future auto transports!
Reviewed Nov. 8, 2024
Used Amerifreight to ship our car from Georgia to Washington state. It arrived quickly and safely. Dustin and our driver were friendly and very accommodating. Couldn’t ask for better service. Getting our car to our son was an obstacle before Amerifreight, but they made it a reality. Highly recommend Amerifreight.
Great to hear your car arrived quickly and safely! Thank you so much for the recommendation. We look forward to serving you again.
Reviewed Nov. 8, 2024
Razaih was extremely helpful in all aspects of having my Classic car transported from New York to Florida. She worked closely with my days of availability for pick up and delivery of my Classic car. I highly recommend contacting Raziah for all your transport needs. I will certainly reach out to her for any of my future transportation needs.
We love hearing that Raziah was able to meet your needs and accommodate your schedule. Thank you for trusting us with your classic car shipment!
Reviewed Nov. 8, 2024
The transport was very smooth. Didn’t run into any issues and they delivered on time. He was also very nice and kept in touch the entire time in case I needed to reach him. I would def recommend him again. They also keep you updated through texts so easy to follow up
We’re delighted to hear that everything went off without a hitch! Thanks for recommending us, and we’d love to help again in the future.
Reviewed Nov. 5, 2024
There was a lot to be happy about, and a few things to not be very happy about. THE GOOD - I worked with John **, and he was extremely polite, compassionate, and helpful. He listened well, and followed up regularly with me and with the company that Amerifreight contracted with to ship my car. My car arrived quickly, with no damage.
I do however have two complaints:
1) My price was approximately 40% higher than the initial estimate provided by their computerized algorithm. To his credit, John ** did let me know that the price would probably be more than the computer estimate, and he did provide me with the actual cost prior to shipping....BUT I think AmeriFreight's software should be able to give a more realistic estimate than what I was provided. I believe I didn't find out the actual price until 2 days before I was ready to leave state, at which point it is really short notice to explore other options.
2) I realize that this is probably beyond the control of Amerifreight, but.....the driver and manager for the company that shipped my car spoke very minimal English. This led to a bit of confusion about when the car should be delivered to me. Thankfully John ** did make extra calls to the shipper to help ensure that that things were done correctly, and it did all work out in the end.... but it also added unnecessary stress.
We appreciate the honest feedback and are glad John was there to make sure everything was handled correctly despite a few bumps along the way. While we strive to provide accurate pricing, factors like fuel costs, seasonal changes, and carrier availability can impact rates. We’re grateful for your patience and we hope to be able to assist you with any future car shipping needs!
Reviewed Nov. 5, 2024
I was looking for a way to transport the Ford truck I inherited from my late father from Tennessee to Florida. I found AmeriFreight online one night and left a message expecting to hear back the next day. I was surprised to hear back from Henry ** immediately. We talked and I let him know I’d never shipped a vehicle before and it was all new to me. He helped me find just what I was looking for, and he worked with me over several weeks as my plans changed due to Hurricane Helene. He got me a solid quote and kept in touch with me after setting up the carrier and until the truck was delivered to my door in Florida. Great working with you, Henry, will definitely do so again in the future! -Tony
It was truly our pleasure to help move such a meaningful vehicle for you. Henry’s always ready to go the extra mile, and we’re so glad you felt supported throughout the process.
Reviewed Nov. 3, 2024
I needed a transport service because I bought my vehicle out of state. I chose AmeriFreight because their reviews stood out and their pricing was pretty good compared to others. I looked at three or four different transport companies before deciding. The customer service was great; I inquired about their service, and the representative sent me an email explaining what they could offer. It was nice that they left the decision to me without any pressure.
I thought the quote they provided was fair, and they clearly explained how the pricing worked. The final cost of the service matched what other companies were offering; some were a bit more expensive, and some were cheaper. What really influenced my choice was the reviews and the company's reliability.
Overall, I'd probably rate the company a four or five out of five. It was a good experience and I appreciated their customer service, which I would rate a five. As for the price, I'd give it a four, and the service itself, including the drivers and pickup/drop-off, I'd also rate a four.
We know choosing the right transport service can be a big decision, and we're so glad that our customer service met your needs. Thanks for sharing your feedback—we look forward to helping with any future moves!
Reviewed Nov. 2, 2024
I used AmeriFreight for transporting my stepson's car from Maine to Florida, given that we were already occupied with U-Haul trucks. I found AmeriFreight through a Google search, and my experience with them was straightforward. Their representative clearly explained the process, mentioning that the car would be put out for bid, and kept me informed via emails. The pricing was accurate with no changes, and the pickup and delivery were handled smoothly by a local company in Maine. I would describe the whole process as easier than expected.
If asked by a friend, I would definitely recommend AmeriFreight due to the positive experience and their solid reputation. In terms of cost, the price was reasonable, especially considering the distance—comparable to a transport I had done from Kentucky to Maine a few years ago. Overall, AmeriFreight's service and customer support warrant a top rating, and I'd rate them highly on all aspects of service.
We’re glad we could help make your car shipping experience one less thing to worry about with your stepson’s move. Thank you for sharing your feedback, and we’re here anytime you need us!
Reviewed Nov. 1, 2024
Charity ** was very good at communicating all of the details and updates with my vehicle's service. Would definitely recommend and use in the future if the pricing is reasonable, great teamwork and service within the organization. Might use Amerifreight again in the near future for my future vehicles.
We know how important clear communication is, and it’s great to hear Charity was able to make everything easy. Thank you for choosing us, and we look forward to working together again!
Reviewed Nov. 1, 2024
After having an horrible experience with another company I decide to call a Amerfreight the atender Robin was very House and at 105 to my needs and explaining in the tale how the process was going to be. She took her time to communicate with me and keep me posted of everything, providing different offers until I choose the one it was convenient for me. I was very happy with her service and the whole process. I will definitely use them again and also refer them to a friend or family member if needed.
We’re so glad Robin was able to turn things around after a rough experience elsewhere. Thanks for choosing AmeriFreight!
Reviewed Nov. 1, 2024
My experience was phenomenal. The transport arrived a day earlier than expected. Initially, when I called to reserve the service, the representative was kind and informative, making the booking process pleasant.
Due to narrow streets, I met the driver a couple of blocks away. The driver and I communicated clearly, and everything went smoothly without any issues.
Regarding the quote, it was fine, though slightly off, which is expected as it is just an estimate. After reading reviews and doing research, I was wary of potential problems like demands for extra money or lost vehicles. Fortunately, I encountered none of these issues with AmeriFreight, and I'm very happy with the service.
I highly recommend AmeriFreight and plan to use them again in the future.
Thanks for the glowing recommendation! It’s wonderful to know everything went as planned, and we look forward to assisting with any future car shipping needs you may have.
Reviewed Oct. 31, 2024
I recently had an outstanding experience with Amerifreight, and I can't recommend them highly enough! The level of service was amazing from start to finish. Christine **, in particular, went above and beyond to ensure everything went smoothly. Her professionalism and attention to detail made a huge difference, and she kept me informed at every step of the process. My vehicle arrived safely and on time, which made the entire experience stress-free. If you need reliable auto transport, Amerifreight is the way to go!
We’re so pleased Christine’s dedication made such a positive impact on your experience! Going above and beyond is something she takes to heart, and it’s wonderful to know you felt supported every step of the way. Thank you for the kind words and for recommending us!
Reviewed Oct. 28, 2024
Amerifreight stepped in at the 11th hour when another company failed to pick up as agreed. After a bad experience, Henry ** was refreshingly professional and courteous, he found us an alternative carrier the same evening and stayed in contact through pick up, transportation and delivery to make sure our car arrived on the West Coast on time and in good condition.
We’re so glad Henry could step in and turn things around for you after your initial experience. Providing timely solutions and staying in touch throughout the process is important to us, and we’re pleased to know everything went smoothly from pickup to delivery. Thank you for choosing AmeriFreight—we’re here whenever you need reliable transport!
Reviewed Oct. 28, 2024
I chose AmeriFreight based on positive reviews I read, and I compared prices with a few other companies before making a decision. Overall, the experience was straightforward, and the vehicle was delivered on time and in good condition. I found the price to be fair for the service provided.
However, the driver was an hour late for the pickup, which was inconvenient as it was starting to get dark by the time he arrived. Despite that, everything else went smoothly. If I had to rate them, I would give AmeriFreight a 4 for overall satisfaction, reflecting that I am happy with their service. The customer service was decent, and I'd rate it a 4 as well.
Thank you for sharing your honest feedback. We’re glad your vehicle arrived safely and on schedule, and we appreciate your understanding regarding the driver’s delay at pickup. Your satisfaction is important to us, and we’re happy to have provided a reliable service.
Reviewed Oct. 28, 2024
I needed a transport service because I was relocating, and I chose Amerifreight based on the reviews I found online. I compared about 10 different companies before deciding. The deciding factor was definitely the satisfaction expressed by other people in their reviews. I shipped a mini cooper, but I didn't interact directly with them as someone else handled that for me. The quote they provided was fair, and considering the quality of service I received, I found the cost excellent. Overall, I would rate my experience a 5 out of 5.
Thank you for choosing AmeriFreight after comparing so many options. It’s great to know you were satisfied with our service for your Mini Cooper transport. We’re grateful for your wonderful review and we look forward to assisting you with any future car shipping needs you may have!
Reviewed Oct. 28, 2024
I used Amerifreight because a friend recommended them to me. Overall, my experience was really good. Their communication during the delivery was excellent, which impressed me the most. The price they quoted me was better than their competitors, and I had compared about three other quotes before deciding on them. I'm happy to let Amerifreight know how pleased I was with their service.
We’re happy your friend recommended us! Great communication and fair pricing are priorities for us, so we’re glad to know you were pleased with your experience. Thanks so much for taking the time to share your feedback.
Reviewed Oct. 26, 2024
I used AmeriFreight for my recent move and they were highly recommended. I looked at three different companies but chose AmeriFreight because of the good customer service and positive reviews on Reddit. Booking the transport was super easy, and the organizer was great.
The entire process was smooth. Although I'm keeping the specific locations private, it was scheduled for about three days and the delivery was on time, which was good. The courier driver came, and while the interaction was minimal, they picked up my car, informed me about the delivery, and gave text updates. Overall, it was pretty easy.
Thank you for trusting us with your move. We’re glad to hear that booking was easy and that our team kept you updated along the way. We’re here to help whenever you need us!
Reviewed Oct. 25, 2024
Amerifreight and Cindy ** is the best. I was getting a truck to my son in the army in California. I am in Alabama. She got started and told me to relax and don’t stress she would handle this. Wow. Contacted by Cindy then driver contacted me. He was super nice as well. I drove the truck a few miles close to the interstate as we do not leave far to make it a little easier for the driver. He took pictures of the truck twice over. He was so accommodating. I told him to be thankful to Amerifreight they are super brokers. He said yes I Know. To Cindy ** I can’t thank you enough. You are an awesome employee and saved me a lot of money finding someone heading that way to be able to get it on in. Love Amerifreight and Cindy.
Thank you for letting us help get your son’s truck safely to him in California. We’re so pleased Charity could take the stress out of the process, and we’re honored to support military families. We appreciate your kind words!
Reviewed Oct. 22, 2024
I had 2 shipments through AmeriFreight. The workers here are fantastic in explaining the process and helping you understand how it works. I was able to get a driver within 24 hours the first time and within a few days the second time. There were no additional fees outside the agreed upon price with the driver. Would highly recommend!
Thank you for the wonderful feedback and for trusting us with both of your shipments! We're thrilled to hear that our team was able to explain the process clearly and secure drivers quickly each time. It’s our priority to provide transparent pricing and a smooth experience, so we're glad everything went just as expected. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 21, 2024
I recently used AmeriFreight for my move from California to Louisiana and it was my second time with them. Overall, I was pleased with their service and would choose them again in the future. The transport organizer was helpful, although I can't recall her name. I contacted her about a month in advance and she assured me they would finalize the details a week prior to the move. As promised, she reached out after a couple of weeks with a driver's information, though the cost was higher than originally quoted. This increase seems to be a typical practice due to driver availability and I accepted it.
There was a hiccup when the driver didn't arrive as scheduled, but after I contacted AmeriFreight, he called promptly. Despite the delay, I received my car in five days, which was quite impressive given the distance from Southern California to New Orleans. For delivery, the driver communicated effectively, although there was a small delay on the day of arrival. Despite this, he adjusted to meet me at my new location in New Orleans, which was extremely convenient.
The car arrived in good condition along with all the items I had left inside. I rate this experience a five because, compared to other carriers, AmeriFreight offers a reasonable service. I would recommend them to others and would use their service again myself. Their customer service was excellent, and the overall experience was satisfactory.
Thank you for choosing AmeriFreight for your car shipping needs! We understand delays can be frustrating, but we’re happy to hear everything worked out well in the end. We appreciate your recommendation and look forward to assisting you in the future!
Reviewed Oct. 21, 2024
Used AmeriFreight to get my car from S California to Ohio. Great communication, friendly phone service, found my car a ride in a few days, all set up a week ahead, shipped in the 48 hr window, and arrived just 4 days after pickup. Thanks also to Vlad at Pegasus. Great combination. Would use them again.
Thank you for your great feedback! We’re glad we could arrange everything quickly and provide excellent communication. We appreciate your trust in AmeriFreight!
Reviewed Oct. 19, 2024
The original estimate was $1044 to ship my honda civic, and I was told that it was going to be door-to-door service. I was even told that it was possible to do drop off/pick up at airports. However, none of these were the case. I ended up paying $1650 for the shipment, and I was not given any updates until almost the day before the desired pick-up date.
I was very worried about not being able to ship my car and to pick up my car on time. I was only given one choice of carrier, and if I didn't accept it, I did not know how long I would have to wait for another one. I was moving out of state for a new job, so I didn't have time to wait for another carrier. I am definitely thankful that the car was shipped and arrived safely, but I had to use Lyft to the Walmart parking lot near my new place to pick it up. I was lucky that I could use Lyft, and I was lucky that Walmart was close by. The car arrived a day earlier than expected, and that's nice, but I was in the middle of dealing with movers, so timing was not great. I did maintain communication with the driver, but it was all based on his schedule in terms of when he was coming or if he wanted to reschedule, etc.
We’re happy to hear your car arrived safely, and we appreciate your feedback. While we aim to offer door-to-door service, there are situations where it's simply not possible due to factors like narrow streets, low-hanging trees, or transport trailer restrictions in certain areas. In those instances, we work with our customers to coordinate a nearby, accessible location. We’re sorry for any inconvenience this caused during your busy move and appreciate your understanding.
Reviewed Oct. 18, 2024
The staff was always there to help and answer questions and everything went well without stress getting my son's car from California to Texas. I would use AmeriFreight again. Micheala was my agent and she was amazing... My Past experience was a nightmare and stressful and the car never got shipped But AmeriFreight changed that and got it all done quickly. Thank you.
We're so glad Michaela could make your car transport stress-free and efficient! It’s wonderful to hear that we were able to turn around your experience and get the job done quickly. Thank you for choosing AmeriFreight!
Reviewed Oct. 18, 2024
Before choosing AmeriFreight, I dealt with another company that seemed unhelpful. I found AmeriFreight online, and their quote was competitive and fair. From the start, the experience was fantastic, largely thanks to the wonderful woman who helped me. I must have contacted her numerous times to finalize the dates. The transport team we ended up with was equally fantastic, ensuring everything was communicated clearly and promptly. Our move was complicated—closing on our old house in August and the new one in September left us without a home for a month. We were traveling between Maine and Westfield, Massachusetts, making the logistics challenging. The transport team called ahead, and when we had to leave early from Massachusetts to North Carolina, they accommodated by arranging for us to leave the car keys at the hotel front desk.
We’re glad we could provide a fantastic experience, even with the complicated logistics of your move. Thank you for choosing AmeriFreight. We appreciate your kind feedback!
Reviewed Oct. 17, 2024
AmeriFreight was extremely responsive and made the process of getting our new vehicle delivered easy. We had initially tried another freight company and after a week with still no pick up or delivery date we changed to AmeriFreight, within a day we had our pick up and delivery scheduled. They will definitely be our first call next time.
We’re so happy we could turn things around for you so quickly after your initial experience with another company. Thank you for trusting AmeriFreight, and we look forward to working with you again!
Reviewed Oct. 17, 2024
I recently used Amerifreight to ship two vehicles from Florida to the Northeast. I explored several transport companies but found Amerifreight to be a transportation broker, which seemed promising. Setting up the transport was straightforward and efficient; they reached out to me the same day I submitted my details online.
The pickup process was seamless, even though I wasn't present at the locations. I simply provided the addresses, and the vehicles arrived as planned. My interaction with the courier driver was minimal, limited to some clarifying questions at pickup, and I received confirmation once the vehicles were delivered.
The initial quote matched the final price, but I encountered a minor issue. It wasn't clear initially that I would need to pay the delivery driver in cash, which was a surprise as I had already put a deposit down using a company credit card. As a business, it's not feasible to have $1500 in cash on hand for such occasions. However, I contacted my representative at Amerifreight and insisted they handle the transaction with a credit card instead.
Upon receiving the vehicles, they were in perfect condition, and the transport process went smoothly. I'd rate my experience around 3.5 to 4 out of 5. I would recommend Amerifreight to friends and family as a reliable option for efficient and timely vehicle transport at market rates.
Thank you for sharing your experience with us! We're glad the transport went smoothly and that your vehicles arrived in perfect condition. We understand that paying in cash at delivery isn’t always feasible, which is why our customer service agents explain the available payment options at the beginning of the process. Customers can then select the payment method that best suits their needs when filling out the contract, including the option to pay AmeriFreight in full at dispatch so we can pay the carrier directly after delivery. We’re sorry that this wasn’t properly communicated during your car shipping experience, and we appreciate your feedback to help us improve.
Reviewed Oct. 17, 2024
I recently had an experience with AmeriFreight when I needed to transport a car from Texas to Seattle for my son who was starting college there. I found AmeriFreight through an online search and filled out their form, along with two others. Their communication was prompt, and they offered the most competitive quote, so I decided to go with them.
The transport was quite smooth. The car arrived in about two and a half days, which was impressively early. The driver provided updates via text messages, letting us know when they would arrive, and even offered to deliver the car ahead of schedule.
Overall, I was pleasantly surprised at how easy the process was, given the distance involved. The communication was stellar, and everything went off without a hitch. I would highly recommend AmeriFreight for their service.
We’re so glad to hear that everything went smoothly and that we could exceed your expectations. We truly appreciate your recommendation!
Reviewed Oct. 17, 2024
I had a remarkable experience with AmeriFreight. My grandson needed a vehicle shipped from Louisiana to San Diego as a gift from his other grandfather. The entire family pitched in—one set of grandparents put new tires on it, his parents got it ready, and I took care of the shipping through AmeriFreight. Initially, when I was researching online for shipping companies, I received an overwhelming number of responses. However, based on a recommendation from a friend at Highway Recovery, I chose AmeriFreight, as they are known for handling big transports.
The customer service was outstanding, especially with Milana, who was sweet and attentive. She ensured everything was on track, and even when she was off, another representative kept me updated. The delivery was impressively fast—only 30 hours from Louisiana to San Diego. The delivery was much quicker than expected, making it an exciting surprise for my grandson. My grandson was thrilled when it arrived unexpectedly early.
The cost was reasonable without any issues. It was about $1,500, including a base charge and optional extra insurance for additional safety. I opted to pay everything upfront rather than upon delivery, which is their usual process, but it incurred only a minimal extra charge. From fantastic customer service to the professionalism of the drivers, everything was top-notch.
We’re so glad the AmeriFreight team could help make this special delivery to your grandson such a great experience! Thank you for trusting us with your auto shipment and for your wonderful feedback.
Reviewed Oct. 17, 2024
I recently used Amerifreight for an auto transport when I moved to a different state. I chose them because of their good reputation from my past experiences and the appealing discounts they offered, such as the military and return customer discounts.
My interactions with their customer service were excellent. They were friendly and helpful, especially when I had trouble contacting the transporter. The AmeriFreight representative was able to handle everything and in a quick manner, which I really appreciated.
However, the quote they initially provided was significantly lower than what I ended up paying. They couldn't find any drivers until just two days before the pick-up date, and I had to go with the first one available, which resulted in a cost increase of about $400 to $500. Despite this, the final price was still lower than the quotes from other companies.
Overall, I'd rate my experience between a four and a five. The price aspect would be a four due to the unexpected increase, but their website and customer service definitely deserve a five. The delivery of my vehicle was also perfect, so I'd give that a five as well. I'm okay with sharing this feedback to help other consumers.
We appreciate your thoughtful and detailed review! It’s wonderful to hear that our team was able to assist you quickly and that your vehicle arrived in perfect condition. We understand that pricing fluctuations can be frustrating, especially when driver availability is limited, and we apologize for the last-minute increase. While we strive to provide accurate quotes, market changes can sometimes impact costs. Thank you for your understanding, and we’re glad to have provided a service that was still competitive and reliable.
Reviewed Oct. 17, 2024
I recently used AmeriFreight to ship a car to my son who is in the Navy, and the experience was pretty good. I chose this company based on a recommendation from another service member. The interactions with the customer service representatives were great, and the quote they provided was fair and accurate compared to the final price. They informed me that the quote might change, but it ended up being consistent with what was initially provided. Overall, I found the cost paired with the quality of service to be really good.
Thank you for trusting us with your son’s car transport! We’re glad we could provide reliable service and consistent pricing. We appreciate your feedback!
Reviewed Oct. 17, 2024
I recently used AmeriFreight to transport my vehicles from Boston to Fort Lauderdale, and my experience was fantastic. They were very responsive, offering a good price and even accommodating last-minute adjustments when I decided to ship both of my cars instead of just one.
The driver who handled the transportation was exceptional. He knew exactly what he was doing. There was a little trouble trying to get my ‘64 Lincoln off the truck and he had to go very slowly. He was very careful. Remarkably, the cars were pristine and clean upon arrival, even though they were transported on an open carrier. That was amazing.
AmeriFreight acted more as a broker, but they selected a great partner for the job. I was so satisfied that I tipped the driver generously.
Overall, my experience with AmeriFreight was excellent, and I would rate it a five out of five. Their customer service was superb, consistently following up and ensuring everything was on track. While the cost was a bit higher than I anticipated, they were doing the best that they could do for that kind of shipping, so I was okay with it. I highly recommend AmeriFreight for anyone looking to transport their vehicles.
We’re glad that everything went smoothly with your transport, even with the extra care needed for your Lincoln. Thank you so much for sharing your experience and for the wonderful recommendation!
Reviewed Oct. 17, 2024
I recently used AmeriFreight to transport my truck from Prescott, Arizona to Rivera Beach, Florida, and I had an excellent experience. I would rate them five stars. The customer service was outstanding, particularly the representative, Amanda, who followed up with me and kept me informed throughout the process. The pickup and delivery went perfectly, taking about three to four days. The quote was fine, and everything was perfect.
Thank you for your five-star review! We’re happy to hear that Amanda and the team provided such excellent service. We’re glad your truck's transport went perfectly!
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