
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
Visit www.amerifreight.net- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed Oct. 8, 2025
Raz ** from Amerifreight was phenomenal. She communicated well and was able to get a driver in the price range I was requesting. The driver that she sent was outstanding and did exactly what I asked him to do. Great experience from beginning to end. Highly recommend! Order # **. Raz **
That’s wonderful to hear. We’re so glad Raz was able to find the right carrier and keep everything running smoothly from start to finish. Thanks for the recommendation.
Reviewed Oct. 2, 2025
We picked a plan and then made arrangements, and then they came out to install 13 panels. Their price was very reasonable. They did a roof inspection as well to make sure that I did not need any roofing repairs. Overall, the experience was very positive, and I have given out the rep’s name to some of my friends too. There has definitely been a difference in my bill.
It’s great to hear Elizabeth’s honesty and clear communication helped make the whole experience straightforward and stress-free. Thanks for trusting us with your son’s car and for the kind recommendation.
Reviewed Oct. 2, 2025
Samantha ** at AmeriFreight was great help helping me schedule the transportation of my Harley Davidson Trike from Colorado to Virginia. The price range she provided was a great price and the availability dates she provided were good. She maintained contact with me keeping up to date on how things were coming. She provided great service.
Really appreciate you sharing that. It’s great knowing Samantha kept things organized and stayed in touch through every step. We’re happy your Harley made the trip right on time and at a fair price.
Reviewed Oct. 2, 2025
I was moving from Iowa to Washington. I googled the efficient truck services that can transport cars and I read some reviews. There are a lot of positive reviews for AmeriFreight, so I decided to try. They gave me some options of open and close, and I chose the open.
It exceeded my expectation. I expected maybe it will take me eight days for my car to get here, but it only took three days. The communication was very clear. They communicated well before they picked my car, on their way, and some hours before they got here. I was surprised they are here. The condition of my vehicle was just perfect. The rate was okay because of the miles, 1,000 and something, so it was quite well. It was very efficient.
ChatGPT said:
That’s wonderful feedback. We’re so glad your car arrived even sooner than expected and in perfect shape. It’s great to know the process felt clear and efficient from start to finish.
Reviewed Oct. 2, 2025
Our experience interacting with AmeriFreight was excellent. I was impressed with the woman I worked with. They informed us about the delivery. The driver had a problem with the hand-off, and he didn’t feel like he could get to the place where he was supposed to deliver it. That confused my son. That was the only issue. Otherwise, the driver did great.
We really appreciate you sharing that. It’s great to hear our team kept you informed and that things went smoothly overall, even with that bit of confusion at drop-off. Thanks for the honest feedback and for recommending us.
Reviewed Sept. 29, 2025
AmeriFreight moved my newish car from California to Florida, fast & hassle-free! AmeriFreight, specifically Samantha, provided outstanding customer dialogs, walked through every step of move, was there with continuous contact when needed, delivered quick service, an excellent operator/carrier transporting. "Top-drawer" service provision, 5-Stars PLUS... Samantha was terrific to perfect.
We’re thrilled to hear everything went quickly and without any hassle. Samantha will be so happy to know her care and communication made the whole process feel seamless.
Reviewed Sept. 24, 2025
As a first-time car shipper, I was a bit nervous about the process—but Samantha ** at AmeriFreight made it incredibly smooth and stress-free. She was knowledgeable, patient, and always available to answer my questions. Her professionalism and attention to detail gave me confidence from start to finish. My car was shipped from Phoenix on 9/10/2025 and arrived in Philadelphia on 9/13/2025—an impressively timely delivery. The pricing was affordable and fair, with no hidden surprises. Samantha kept me updated throughout and made sure everything went according to plan. I highly recommend Samantha ** and AmeriFreight to anyone looking for reliable, efficient, and friendly car shipping service. Order #**. Five stars all the way!
We know shipping a car for the first time can feel uncertain, so it’s great to hear Samantha helped make it easy and stress-free. We’re glad everything went right on schedule and that the experience left you feeling confident from start to finish.
Reviewed Sept. 21, 2025
Very impressed with the professionalism of AmeriFreight and the excellent customer service from Samantha. I had a very specific timeframe for pickup and delivery, and Samantha was able to accommodate my needs. I was very worried because it seemed that a transport would not be found, but Samantha came through. The shipper was on time, courteous, and highly professional. Transporting with AmeriFreight was one less thing that I had to worry about. This shipper arrived on time for pick up and delivery. Because it was a late night delivery, he kept me posted about his ETA. The costs was a bit high, but the service was definitely worth it. Door to door service was exceptional.
Really glad to know everything worked out so smoothly. Samantha takes real pride in keeping things organized and it sounds like she did just that. Thanks for letting us be part of your transport plans.
Reviewed Sept. 20, 2025
I needed a transport service to take my daughter's Hyundai Santa Fe to college, from Chicago to Tucson. A friend had recommended AmeriFreight and their quote seemed fair to me from what other people had told me it cost them to do a similar route. I'd recommend them as well.
We’re so glad to hear that, and we appreciate you sharing your experience. It’s great knowing your daughter’s car made the trip to Tucson smoothly and that our team helped make the process easy and reliable for you.
Reviewed Sept. 20, 2025
AmeriFreight transported my vehicle from Indianapolis to Maryland. The representatives that I spoke with were very good. I was very pleased. The quote went up because the date changed but they were still able to get the vehicle to me in a timely manner. The pickup and delivery went well.
Sounds like things came together well in the end, and we’re glad our team kept the process smooth and professional for you. Really appreciate the honest feedback on pricing and service.
Reviewed Sept. 19, 2025
I got AmeriFreight the last minute because another company fell through, and everything was great. I had them transport a small SUV. They were great. I highly recommend them to anybody.
That’s great to hear. We’re glad everything went so smoothly with your SUV transport and that our team could step in when you needed a reliable solution. Thanks for trusting us to get it there safely.
Reviewed Sept. 19, 2025
I looked for son's car to be transported separately since his family was flying for their relocation from Denver to Massachusetts. AmeriFreight did an excellent job. They were responsive, fully answered my questions, and helped us come up with a good option for transporting the vehicle. There was no transport company that could equal AmeriFreight's quote. It was higher. But based on my having spoken with a number of other transport companies, I know that the higher cost was in line with some of the other quotes I received. The business operates a service that has two components. One is AmeriFreight providing customer interface, the second is finding a transport company, which is a separate company, to actually do the vehicle transport. It was that second portion of the process where the price came in differently than was originally hoped for.
There are a couple of ways that could have been improved upon. Both for pick-up as well as delivery, the transport company did not want to come to the specific residence where the car was being picked up from or dropped off. They proposed a different location, which would be managed by the transport company because they have a big tractor-trailer and needed to maneuver a car off the vehicle, and it potentially involves moving other vehicles that are also on their carrier.
That should have been information that was conveyed right from the get-go. Describe to us that it was not. It was the transport driver who said to us, "I want to pick up and drop off the car at a different location than the residence." I don't know if another broker would have shared that information with us. Also, the transport driver on pick-up suggested a location because it had good room for his maneuverability, but it was an industrial site, and it would be picked up at night, when there would be no other traffic at the site. I encouraged my son to negotiate a different location for that pick-up, which was a Home Depot site, where Home Depot was open later. It's well-illuminated. There's other traffic there. A more comfortable location, rather than a location that could have been empty at that time.
The same thing happened on the drop-off end, when I, the one receiving the car, negotiated with the transport driver, a shopping center which ws open and illuminated, and there was traffic, so it would be a more comfortable location for us to receive the vehicle. In my son's case, who was driving the car and dropping it off, because that was the only vehicle they had, he had to get an Uber drive home. He didn't have his own means of transportation because he was dropped the transportation off for the transport driver to pick up. That's something that also should have been made known upfront that we may have to arrange a two-way transportation ourselves, where one way, we are obviously driving the vehicle that was being transported, but the other way, either in terms of getting back home or getting to the location, requires a different vehicle to accomplish.
The transport driver who I met at the time we picked up the car when it was delivered was very responsive and friendly. But when he was arranged for the drop-off, he described to us in several text messages that he was one hour out from the delivery site. He said he was one hour out, but one hour later, he was still an hour out, and still after another hour later. I don't know why he was not able to give us a more accurate estimate of when he would arrive with the vehicle. These drivers today operate with GPS navigation systems.
I don't know whether AmeriFreight needs to have more candid conversations with the companies they contract with, or they need to share information that may be unusual, but still within the realm of possibility so that the clients who AmeriFreight engages are better informed about what the the backend of the process looks like or could have some not necessarily recognized complications as to how it plays out.
Thanks for taking the time to share this. I’m glad our team made things easier on your end, even if the carrier side added a few bumps along the way.
Reviewed Sept. 19, 2025
I got a few quotes, and after getting the responses, AmeriFreight was the most upfront about everything. I felt good about them. I used them to transport my vehicle from Oregon to Indiana, and I had a great experience. When my vehicle arrived, it was a bit dusty, but it was fine. AmeriFreight gave me the price, and when my vehicle was delivered, it was still the price. There was no funny business. I appreciated that it went exactly as they said it would. It was a bit expensive, but it was a long distance haul so it was reasonable.
Really appreciate you saying that. It’s good to hear the process matched what we promised and there weren’t any surprises along the way. That kind of feedback means a lot to us.
Reviewed Sept. 16, 2025
I have had two back to back amazing experiences with AmeriFreight. In particular Ms. ** assisted me and made sure my vehicle transportations were scheduled quick even on a short notice with excellent prices offered. A few weeks after my first experience I reached out for the shipment of my second vehicle and I was not let down. I received an identical service and very happy with my decision to do business with this company.
We’re really glad both shipments worked out just the way you needed and that we were able to make things happen quickly for you each time. Thanks for coming back to work with us again.
Reviewed Sept. 9, 2025
I had my car shipped from CA to GA and the delivery was only 4 days, which is quick and smooth. Customer service was great as they made sure I had a good experience with them. The rate is not the cheapest but it’s a good trade off. Overall, great service.
Thanks for your thoughtful review! We're glad to hear your car made it from CA to GA so quickly and that our team helped make the process a positive one. We always aim to balance fair pricing with dependable service, and it’s great to know you felt it was worth it. We appreciate you choosing AmeriFreight!
Reviewed Sept. 5, 2025
This experience was seamless; pick up and drop off of my car went super smoothly and everything was on time with no damages to car. Samantha ** was amazing and went above and beyond with communication; would definitely recommend this company. Not a single thing went wrong.
It’s wonderful to hear Samantha made everything so seamless for you! We’re glad the communication, timing, and care of your vehicle all came together exactly as planned. Thank you for trusting AmeriFreight. We’d be happy to help you again anytime!
Reviewed Aug. 29, 2025
Samantha with AmeriFreight was amazing! She helped me ship my sister’s vehicles, including two classic cars, from GA to OR. Everything went smoothly, the carriers were professional, and she was so responsive and helpful. Vehicles arrived on time and all in good condition. Highly recommend!
We’re so glad Samantha could help make the transport smooth and stress-free, especially with your sister’s classic cars. It’s great to hear the carriers were professional, the timing worked out perfectly, and the vehicles arrived in excellent condition. Thank you for your kind words and for recommending AmeriFreight!
Reviewed Aug. 29, 2025
AmeriFreight made our auto transport move from Virginia to Texas a breeze. Our representative, Samantha, was genuine, knowledgeable, realistic, and understanding of our needs. She made sure our three vehicles were booked in a reasonable time frame with a reputable delivery driver, order #**. Our driver was skilled, a great communicator, and very professional. Our vehicles were delivered as promised in excellent condition. Thank you to Samantha for all her support during our relocation. Our overall experience was definitely five stars.
We’re so glad Samantha made your move from Virginia to Texas feel straightforward and well-organized. It’s great to hear she arranged everything within your timeframe and paired you with a professional driver. Thank you for trusting AmeriFreight—we truly appreciate your five-star feedback!
Reviewed Aug. 28, 2025
The original quote given was also inaccurate. They upcharged by a couple of hundred. Apparently, they were trying to figure out the vendors in the area. And the only ones who would be willing to do the transport were upcharging.
Thank you for taking the time to share your feedback with us. We’re glad to hear your vehicle arrived without issue, but we’re sorry for the frustration caused by the short notice at pickup and for the stress that created in your schedule. While we always aim to keep communication timely and consistent, carrier availability and market demand can sometimes impact both scheduling and pricing. We appreciate your patience in working through those challenges and are grateful you chose AmeriFreight. Your comments help us continue improving the experience for our customers.
Reviewed Aug. 28, 2025
Order #: **. Amerifreight worked hard to find a transportation company to take my motorcycle on short notice. I needed to ship my motorcycle within the week and they came through. They work hard to communicate between you and the shipper to minimize any information that could be lost between interactions. I would recommend them to anyone I know that needs a good shipping broker. Reason for 4 star was the difference in price from online quote to actual quote. Only pickup date was discussed. I needed to coordinate delivery date with the transportation company when they picked up my motorcycle as my travel time was longer than the transportation company's travel time.
We truly appreciate you choosing us to handle your motorcycle shipment, especially on such short notice! While we understand your concerns about the quote variation and delivery coordination, we're grateful for your trust and kind words about our communication. Your recommendation means a lot to us.
Reviewed Aug. 28, 2025
AmeriFreight's communication could have been better. That was the biggest issue. The person didn’t show up at the address we had given. When we initially talked to customer service, we gave them the address where we wanted the pickup, but somehow they got our home address instead. Because our street is a small one-way street, we knew it would be a problem. We had picked a plaza where there would be more space. The pickup wasn’t amazing, but on the delivery end, the communication was decent and there weren’t too many issues. Throughout the process, customer service was fantastic.
Thanks so much for sharing your experience with us! We're glad the scheduling and communication went smoothly overall, and we really appreciate your patience with the pickup mix-up. Your feedback helps us improve, and we're happy to hear you'd still give us a solid four stars.
Reviewed Aug. 27, 2025
AmeriFreight gave me the best price. That’s why I used them. And my experience with their representative was fine. Because my expectation was to have a broker negotiate with a trucking firm to get my car from California to Vermont, and some of the vendors have stopped doing that, and they just give you this high quote. So, I wanted somebody who can negotiate, and so I can tinker with the price somewhat.
During the pick-up of the car, the vendor didn’t call me. I found that out by email and from the broker that sold me the car. And the guy who actually picked up the car just stepped out of the Ukrainian war. He was smart, and I liked him, but he didn’t get instructions that he should be calling the customer when he picked up the car and send the pictures. So, this person was not as socially astute in American commerce, but he was a very bright man. He spoke broken English, and that was fine.
And then the company that sold the car to me, Car Roll, had a hard time getting the car up on the trailer because it got hit on the front driver’s side tire. But it did move. We found out later that he got it to move at my house when he dropped it off. But they picked the car up and put it on the trailer with a lot of other cars with a forklift, which was fine.
But then it got to where the vendor, who was near Syracuse, New York, he thought he had to get it off the trailer with a forklift, which he had to procure. And it took a long time for him to do that. And I don't know if he thought I was lying to him, but the information I had did roll from the outfit that sold it to me. All these cars are damaged in some way. But the thing was, they kept telling me that they're gonna deliver it, and they didn't. And the back and forth took two weeks, and it got to the point where it put me in a bad position. So, I called AmeriFreight, and they handled it effectively for the circumstances we're in. And they don't use that vendor anymore.
I don't think they're trying to jerk me around, but I don't know if they have the sophistication to know what to do and get a forklift. So, they got a forklift, took it off the big trailer, and put it on a small multi-car carrier. But AmeriFreight didn't cause it. And I did get a reduced rate because they caused me so many problems.
Reviewed Aug. 27, 2025
I shipped multiple cars with AmeriFreight because I relocated about 2,000 miles. And I chose to use them because they seemed to be a good choice among the multiple bids I got. And AmeriFreight was polite and responsive. The pick-up and drop-off process was also smooth. AmeriFreight is a broker, and so you end up dealing with the individual transporter to coordinate those things, but that was just fine. The transporter was easy to deal with. During the drop-off, I met them at a place where they could maneuver their truck because they have a large transport unit that can’t fit in someone’s driveway. AmeriFreight’s quote was also fair. I think they charged a fair brokerage fee, and the transporter received the bulk of the amount.
Thank you for sharing such a thoughtful review. It’s encouraging to hear that the process went smoothly from start to finish and that the carrier assigned was professional and accommodating. Competitive pricing, clear communication, and reliable transport are always top priorities, and it’s great to see those reflected here. Recommendations and repeat customers mean a lot!
Reviewed Aug. 27, 2025
I needed to transport my car from Pennsylvania to Miami, and my experience with AmeriFreight was good. The whole trip took three days, and my experience with the driver was good. I had no issues.
Your feedback means a lot to us—thank you for sharing! It’s great to know your transport from Philadelphia to Miami went smoothly and that the driver made the experience a positive one. We’re glad everything was handled within just a few days and that the service met your expectations.
Reviewed Aug. 27, 2025
I recently used AmeriFreight because my daughter needed a car to transfer from Arizona to Georgia. She just got in the Air Force. We used them before because we actually had to ship the car out to her three or four years ago and we just got the same outfit.
Everything has been scheduled and it was within a very reasonable time frame, within a week or two, when we made the original thing. But it was all coordinated and scheduled. It all worked out well.
The quote was very accurate and reasonable compared to the other places. They all had different numbers. But this one made sense. I even considered flying out and driving the car back myself, but after adding up flights, hotels, and other expenses, it was probably cheaper to use your service.
We’re honored you chose AmeriFreight again to transport your daughter’s car, especially during such an important time for your family. It’s great to hear the process was smooth, well-coordinated, and that the pricing proved both accurate and economical compared to other options. Thank you for your trust and for recommending us—we wish your daughter all the best in her Air Force journey!
Reviewed Aug. 27, 2025
We used AmeriFreight for a military move after researching a few companies and seeing good reviews. I looked at three options, and the deciding factors were price and the reviews.
I ended up changing from shipping one car to a different one. The car was in a rural or out-of-the-way location, which I wasn’t informed about beforehand. Because of that, no one would pick it up since it was off their route. That was honestly challenging and scary because we were moving and trying to get the car shipped. We kept waiting and waiting for this car to get shipped out and it got to the point where it was almost the last possible minute before we’d have to figure out another solution. Finally, someone picked it up. But it cost an extra thousand dollars. I forgot how many days it was quoted for transport but it arrived on the expected date.
The person I worked with was really helpful and great. My only issue is that I wish I had known beforehand that the location was so out of the way.
Thank you for taking the time to share your experience. We’re glad your vehicle arrived safely and that our team was able to assist along the way. We do our best to provide accurate quotes up front, but costs can sometimes change depending on location and carrier availability—especially in more remote areas. While door-to-door delivery is always our goal, it isn’t guaranteed in every case, and we’re sorry this wasn’t better explained from the beginning. Your feedback is very helpful, and we truly appreciate your recommendation.
Reviewed Aug. 27, 2025
I was moving from Charlotte to Indiana and since I've used AmeriFreight to transport my vehicle in the past, I used them again this time. I've always had a good experience. The transport organizer communicated very well. There was a delay in the pickup. It wasn't picked up the day that they first thought it would be picked up, but they called and let me know and communicated and it all went smoothly. It didn't cause any issues. The vehicle still got to Indiana when I needed it to. The delivery was the amount of days that they said. Overall, AmeriFreight offers good pricing, good communication, and reliable service.
Reviewed Aug. 27, 2025
AmeriFreight's drivers were on time. So, I wasn't really worried. They seemed like they knew what they were doing. While they did not communicate with me throughout the delivery, they were really communicative when the vehicle was approaching where it was supposed to be delivered.
Reviewed Aug. 25, 2025
They communicated well and they were pretty quick with being delivery, they found me a driver even though my car was out in the middle of nowhere. This is my first time moving a car through a carrier service and they help me every step of the way, my car came undamaged on time and the same condition I left it in.
We’re so glad our team was able to guide you through your first car shipment and make the process easy, even with a pickup in a harder-to-reach location. It’s great to hear the driver delivered on time and your vehicle arrived safely just as you left it. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!
Reviewed Aug. 18, 2025
I had a fantastic experience working with Raz (Order #**) from AmeriFreight! She assisted me every step of the way during my car shipment from Florida to Washington. Raz was incredibly responsive and answered all of my questions and concerns in a timely and professional manner. She was also able to get my rate below the quoted price! The process was smooth and stress-free, thanks to her support. I truly appreciate her help and would highly recommend Raz to anyone needing vehicle transport services!
We’re so glad to hear Raz made your shipment from Florida to Washington such a smooth experience. It’s wonderful that she was able to answer all your questions quickly, keep you reassured along the way, and even secure you a lower rate than expected. Thank you for recommending her and for trusting AmeriFreight with your transport!
Reviewed Aug. 15, 2025
I had to relocate up the east coast on short notice for work, and needed to have my car shipped. I was recommended Raziah ** from Amerifreight. Since it was my first time shipping a car, I had a lot of questions, and she was very helpful explaining the process and arranging with a carrier. The carrier Amerifreight used delivered my car on time and in the same condition it was picked up. Overall, I had a positive experience and would use Amerifreight/Raz's services again.
We’re so glad Raziah was able to guide you through your first car shipment and make the process feel straightforward. It’s great to hear your vehicle arrived on time and in perfect condition, giving you peace of mind during your relocation. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!
Reviewed Aug. 13, 2025
I needed some type of coverage if the car just randomly breaks down, so I checked out CarShield. The signup process wasn’t difficult at all, and the lady helped me lot and gave me discounts to make it as cheap as possible. At some point I was struggling, and I couldn't afford to pay it, but another representative helped me lower the price even more. I haven't really had to use CarShield, and I don't like the fact that I must pay my deductible. But it's good knowing that I'm covered, so it’s fine.
We’re so glad that your agent was able to help you find the right option at a fair price and keep you informed throughout your transport. It’s great to hear everything went smoothly from quote to delivery and that the cost stayed consistent with what was promised. We appreciate your note about the driver not locking the vehicle—we’ll keep that in mind as we continue working with our carrier partners. Thank you for trusting AmeriFreight with your shipment!
Reviewed Aug. 13, 2025
We're very happy with the AmeriFreight customer service. The quote was very fair and they were able to ship my vintage pickup for 1,200 miles. The pickup went smooth. We dropped it off at a local Walmart and met the driver there. It was painless. They then dropped it off at my daughter's house and unloaded it. That also went well. We gave the payment to the driver and they gave us a receipt. It was easy. I would use them again.
We’re so happy to hear that our team made the process feel simple and stress-free for such a special vehicle. Providing clear options, fair pricing, and dependable service is always our goal, and it’s great to hear that came through in your experience. We truly value your trust in AmeriFreight and look forward to helping you again in the future!
Reviewed Aug. 13, 2025
AmeriFreight Auto Transport was the first one I tried and called. It worked out. It was wonderful. Liz, the representative, was fantastic. She was very helpful with getting where I needed my car to go, and she told me the timelines and what to expect.
I thought the quote was fine. It seemed to be the reasonable price that most of the people were getting quoted that I was talking to. They took my vehicle from Arizona to North Dakota. And, Travis was fantastic.
We’re so glad Liz was able to make your experience seamless from start to finish. It’s great to hear you found our quote reasonable and the process convenient over the phone. Thank you for recommending AmeriFreight and for sharing your experience!
Reviewed Aug. 13, 2025
The single handedly least stressful experience I've ever had as far as customer service and entrusting my vehicle and most of my belongings with strangers. The contract was open and easy to discern, the customer service/agent I was issued was an absolute pleasure to work with (Sy **). Transparent, humorous, competent, honest, motivated, and most importantly reliable. I have never had a better customer service interaction anywhere else. I cannot say 1 average thing about Amerifreight after my experience. I am very pleased.
We’re thrilled to hear Sy made your transport such a positive experience. It’s wonderful that you found the process straightforward and that his reliability, communication, and personality put you at ease. Thank you for your thoughtful feedback and for trusting AmeriFreight—we’d be happy to assist you again anytime!
Reviewed Aug. 12, 2025
I went with AmeriFreight Auto Transport because I had previously used them. This time I got them for relocation. Everything was fine. The customer service was excellent. The overall process was great, and I was satisfied with it. I have no complaints, and I would use AmeriFreight again.
We’re so glad your relocation went smoothly and that communication kept you well-informed throughout the 3,000-mile journey. It’s great to hear everything went according to plan and left you fully satisfied. Thank you for choosing AmeriFreight again. We’d be happy to help again anytime you need us in the future!
Reviewed Aug. 12, 2025
I have used AmeriFreight a couple of times in the past, and they have been great, so I called them again for a vehicle I bought at an auction to have it shipped to Kentucky. The coordinator and the driver were good.
We’re so glad you chose to work with us again and that this shipment to Kentucky went just as smoothly as your past experience. It’s great to hear the process was hassle-free, the driver communicated well, and your vehicle arrived even earlier than expected. We truly appreciate your trust in AmeriFreight and your thoughtful feedback!
Reviewed Aug. 12, 2025
Amerifreight did a good job. I chose them because they were more honest on the phone when I talked to them. I know how this all works. I've had cars transported before. The people that you pay to transport it aren't the drivers. They basically post something like a Craigslist for drivers. So AmeriFreight said, “We'll post the job. We'll tell you how much the best bid comes in for,” versus saying it's going to be this much, and then tacking on fees added like the other people do.
The driver was funny. I live on a narrow road, so it's a pain for big rigs to drive down my road. He was smart enough to basically park the rig at the beginning of the road. The road has low trees hanging over it, so there's no way he was going to be able to safely drive and not scratch his other vehicles. He parked by himself. I was mowing the lawn and didn't see him. He just drove the vehicle up. He’s like, “Yeah, I'm here.” And I said, “I'll give you a ride back, man.” I came right back to his truck and all was good. That was smart too.
He was a little bit late picking it up. It took him longer to get there, but I can't fault him for that. When it came down to bringing it to me, he delivered it on a weekend. He was here early in the morning on Saturday. The final price was fair. It was what they said it was going to cost and still cheaper than the other people that I called.
We’re so glad you appreciated our upfront approach to pricing and the transparency of our process. It’s great to hear your delivery went smoothly, and that the driver’s flexibility made drop-off safe and convenient for you. Thank you for recommending AmeriFreight—we’re happy we could provide a refreshing change from your past experiences!
Reviewed Aug. 12, 2025
My husband and I have been talking about AmeriFreight. Customer service with them was phenomenal. We were given a good quote, too. I had to meet them just across the street, a quarter mile, to pick up the cars. But they were able to bring it directly to me there. We were very happy with the AmeriFreight side. Unfortunately, the company that we were outsourced to, there were several hidden things and we were not so happy. I watched them drive through trees with other people's cars getting scratched up, and when our cars arrived, you could tell that similar things happened. We tried to talk to them about it, and they spoke zero English. I wouldn't want to use the same shipping company potentially if I were to do it again.
We’re glad to hear you had a positive experience with our customer service team and felt the quoting process was fair. We’re sorry to learn that the carrier’s handling of your vehicles didn’t meet expectations and that there were additional charges. We are looking into the carrier’s conduct based on your claims, as we make it a priority to only partner with the top carriers in the industry. Your feedback is important, and we’ll be sure to share it with our team to help evaluate carrier partnerships. Thank you for recommending AmeriFreight while also sharing your honest perspective—it helps us improve.
Reviewed Aug. 12, 2025
I found AmeriFreight online as I was trying to move out of California. And I had been referred to them also by one of my former fellow Marines.
Customer service was really good. They were a little busy, so there was a tough time getting in contact. But when I was in contact, there were no issues. They helped me navigate a few different people and got a pretty good rate. The transport was 2100 miles for about $3000 for my '83 Winnebago Ataca 30-foot. I went with the open transport option. They picked up and delivered directly. There was a delay but other than that, it was good.
We’re glad we could help you get your Winnebago transported across the country and that everything went smoothly once you were connected with our team. Thank you for choosing AmeriFreight and for sharing your experience!
Reviewed Aug. 12, 2025
I did some online research and found a couple of vendors. AmeriFreight was one of them, and I reached out to them. They gave me a competitive price and decided to go with them. The transport went well. They were very communicative and met the timeline we needed. They were flexible, so it all worked out.
We’re so glad to hear everything went smoothly and that our team was able to be flexible with your timeline. It’s great that you found our pricing competitive and our communication helpful throughout the process. Thank you for recommending AmeriFreight—we truly appreciate your trust!
Reviewed Aug. 12, 2025
It was a pleasant experience dealing with AmeriFreight and they had the best price. I was moving across the country, and my father-in-law recommended AmeriFreight ‘cause he had used their services twice. The plan was to pick the car up at my old place and then drop it off at my new rental address in Michigan. I had to drive my car a couple of minutes to a road right by the freeway to have it picked up, and same with delivery, my wife and I had to borrow a car and drive 10 minutes to where I picked up the car. Neither of those were mentioned before I signed up, but it was minimally inconvenient and I didn't really care too much. The process was smooth, the contracting drivers were high-quality drivers, and I was happy.
We’re so glad to hear your cross-country move went so smoothly and even faster than expected. It’s great that our team, along with the carrier, was able to provide reliable service and a competitive price, and that you found the pickup and delivery arrangements manageable. Thank you for trusting AmeriFreight and for sharing your positive experience!
Reviewed Aug. 4, 2025
I have had contact with your representative Liz ** several times. She is always pleasant and patient with professional attitudes. I felt I had confidence in her when I deal with her. The pick carrier driver also very professional. He took pictures very carefully and in detail from every corner and angles. The charge of freight is very fair. The delivery was fast and efficient. The car was delivered in good condition without any damage. Even the contents inside of the car also were not broken.
We’re so glad to hear Liz provided such pleasant, patient, and professional service every time you worked with her. It’s great that the carrier was just as thorough and careful, ensuring your vehicle arrived in perfect condition. Thank you for trusting AmeriFreight and for sharing such positive feedback!
Reviewed Aug. 2, 2025
Scheduled a transport of a truck I bought out of state. Unfortunately the delivery vehicle itself needed a repair, so this delayed the delivery by a day. Throughout the process Michelle my agent was friendly and diligent. She followed up immediately to assist the transport. Received my truck without issue. The driver was nice and friendly. My only critique was that I did not receive notification when the truck was picked up or an ETA of arrival once the vehicle was picked up. At the end of the day a delay of one day is no big deal. Everyone was friendly, professional, and I received my truck without issue - so I'd say it was a success.
We’re glad to hear Michelle’s friendly and diligent approach helped keep things on track, even with the brief delay. It’s great that both she and the driver made the process professional and easy, and that your truck arrived without any issues. We appreciate your feedback on pickup and ETA updates—it’s helpful for us to know where we can improve. Thank you for choosing AmeriFreight!
Reviewed Aug. 1, 2025
My experience was good, they were very helpful with the process and although my transport was not tracked the driver was very communicative with me about when he would be delivering. It gave me peace of mind to know my delivery would be delivered on time.
We’re happy to hear our team was able to help you through the process and that the driver’s communication gave you peace of mind. It’s great that your delivery arrived on time and without issues. Thank you for choosing AmeriFreight!
Reviewed July 25, 2025
I called early, and AmeriFreight gave me the most information and an estimated price. Most of the other companies wouldn't even give me too much of a price because I called so early. Throughout my experience, contacting AmeriFreight's customer service was straightforward. They were always available to answer my questions immediately, and if a callback was necessary, they promptly responded. This level of service reassured me during the entire process.
When my vehicle arrived, it was in good condition. There were a couple of minor spots noticed by the individual who picked it up on my behalf, but nothing significant enough to file a claim over. Overall, I found the experience to be quite positive. The driver, contracted through AmeriFreight, was remarkably accommodating and reached the destination faster than I did. If someone were to ask me for a recommendation on a reliable vehicle shipping service, I would certainly encourage them to check out AmeriFreight - it's often more practical and cost-efficient than towing your own car.
We’re so glad our team could provide you with clear information early on and be available whenever you needed answers. It’s great to hear your vehicle arrived quickly and in good condition, and that the driver went above and beyond to be accommodating. Thank you for recommending AmeriFreight—we truly appreciate your trust!
Reviewed July 24, 2025
Amazing!! Went above and beyond to help us move our vehicle across multiple states in a single day! She was incredibly patient and understanding with both parties and I couldn't be more satisfied with my care! Very quick to call and communicate with me about every step in the process, wonderful attitude even under stress, I truly can't recommend her enough
We’re so happy to hear that your agent made such a difference in your transport experience. It’s great that she kept you informed at every step, stayed patient under pressure, and helped get your vehicle moved so quickly. Thank you for choosing AmeriFreight and for sharing such kind words!
Reviewed July 24, 2025
The service was very efficient, well organized, and everyone involved (broker, messengers, drivers) were extremely friendly. The drivers were incredibly nice and kept me in the loop about their arrival time. I also received frequent status updates from the broker. The car arrived 3 days earlier than predicted and it took only 4.5 days from West Coast to East Coast.
We’re so glad to hear the process felt organized and efficient from start to finish. It’s great that both our team and the drivers kept you well-informed, and that your car made it across the country ahead of schedule. We truly appreciate you choosing AmeriFreight!
Reviewed July 19, 2025
AmeriFreight Is a Complete Scam — Stay Far, Far Away. Let me save you time, money, and a massive headache: do not, under any circumstances, use AmeriFreight. This company is the definition of incompetence, indifference, and borderline fraud. I shipped two vehicles—one to Texas, the other to Los Angeles—and despite filling out every detail with obsessive accuracy, AmeriFreight managed to screw up both in spectacular fashion.
Disaster #1: WRONG CITY. They listed the wrong destination for my Texas car—a full three hours off. This meant I had to personally negotiate with the driver to get the car where it was supposed to go which cost me at least an extra $100. This wasn't a minor oversight. This was pure negligence. Their mistake. My problem. Their solution? Silence. Disaster #2: Ghosted Over Pickup. The LA car wasn’t picked up on time. I called five times, got the same robotic nonsense: "The carrier will call you." No one ever did. I had to track down the carrier myself and arrange my own pickup, over 12 hours late. Again—AmeriFreight was completely useless.
Disaster #3: 7-Day Late Delivery, No Updates. The car was seven days late. No updates. No calls. No apology. I had to play detective and find the carrier on my own to figure out where the car was. Why even hire a broker if you have to do all the brokering yourself? When confronted with questions about the carrier, AmeriFreight again said “let me work on it” 30 hrs later, no response.
Disaster #4: Shady Payment and No Receipt. Their payment system is a joke. You pay 20% upfront to AmeriFreight by credit card, then you’re forced to pay the rest in cash at delivery—yes, cash, in 2025. It’s a system designed for zero accountability. When I asked for a simple cash receipt, I got ghosted. It’s been 3 weeks. I've called 15+ times, emailed them detailed requests with "CASH PAYMENT RECEIPT" in bold letters and still, nothing. Either they won’t or they can’t provide proof of the money I handed over.
Final Word: AmeriFreight is not a logistics company—they're a middleman that takes your money, passes you off to random carriers, then vanishes the moment anything goes wrong. They are disorganized, and dangerously unprofessional. They created problems, ignored my calls for help, and left me cleaning up their mess—over and over again. As I write this review, I am still waiting on the cash receipts. This company is a masterclass in how not to run a business. If you want stress, wasted time, surprise costs, and zero support, AmeriFreight’s your match. Everyone else: RUN. If I could give negative stars, I would.
We're so sorry to hear about your experience, and we completely understand how upsetting this must have been. This isn’t the kind of service we aim to provide, and it’s clear we fell short here. Our Sales Manager, Richard Jernigan, has been trying to get in touch with you because we’d like the chance to talk things through and find a way to make this right.
We take feedback like yours seriously, and while we can’t undo what’s already happened, we’d like the opportunity to help bring some resolution and restore your confidence in us. If you're open to it, please feel free to reach out to Richard directly at (678) 821-2653 or r.jernigan@amerifreight.net. We’d really appreciate the chance to follow up with you directly.
Reviewed July 19, 2025
Job well done! I couldn’t have asked for a better company and carrier to move a 1986 pickup from Texas to Ohio! The customer service and driver were awesome! This is the first time requesting this service and I’m glad I choose AmeriFreight for this move! Outstanding job! If I ever plan to move a vehicle in the future this is the company I’m going to call. I’ll also promote this company to my friends who plan to move a vehicle in the Conus. My compliments to the entire staff at AmeriFreight and the vehicle carrier companies they work with on getting vehicles from origin to destination.
We’re so happy to hear your first experience shipping a vehicle went so well! It’s great that both our team and the carrier made the process from Texas to Ohio smooth and stress-free. Thank you for your kind words, your recommendation, and for trusting AmeriFreight—we’d love to help again anytime you need a vehicle moved.
Reviewed July 18, 2025
My husband is in the military and his duty station is in Colorado, and then we moved. We hired AmeriFreight to ship our vehicle and our experience with them was quite satisfying, thanks in large part to Christine, who provided exceptional assistance throughout the process.
Initially, the quote I received was higher than anticipated. However, Christine went above and beyond to find a more favorable rate, making sure the cost didn't exceed what we expected. Given the expenses of our move, her effort to secure a reasonable quote was invaluable.
While I wasn't personally present for the pickup, my father-in-law handled that part and reported that it was a smooth experience, even taking place earlier than scheduled, which worked out perfectly. Upon my arrival in Colorado, the vehicle was already there, ready and waiting. The delivery driver was accommodating and even waited for me to arrive to ensure everything went smoothly. He came right in front my new apartment building too.
Although I had no prior experience shipping a vehicle, I felt adequately informed about the process by Christine and her team. Overall, I would give AmeriFreight high marks, especially for their excellent customer service. Despite the initial cost being a bit high, the service quality justifies a top rating.
We’re so glad Christine was able to help make your military move to Colorado easier by finding a rate that worked within your budget and keeping you informed throughout the process. It’s great to hear the pickup went smoothly, delivery was right where you needed it, and the driver was accommodating to your schedule. Thank you for trusting AmeriFreight. We truly appreciate your kind words about our service!
Reviewed July 18, 2025
I live in Virginia and I was moving a car to my daughter who lives in Colorado. I got some references off the internet and chose AmeriFreight for the transport service. The quote I received was very reasonable, which I appreciated. The representative who assisted me was incredibly helpful and maintained excellent communication throughout the process.
During the pickup, I met the driver in a supermarket parking lot and he was courteous and explained everything clearly, ensuring I felt confident about the transport. My daughter received the car at a similar meeting place in Colorado without any issues.
Overall, it was a seamless experience, and I would certainly recommend AmeriFreight to friends and family. I had a great experience and would consider using AmeriFreight for any future transportation needs.
We’re so glad we could help make the car transport to your daughter a seamless experience. It’s great to hear our team’s communication and the driver’s professionalism gave you confidence from pickup to delivery. Thanks so much for recommending AmeriFreight. We’d be happy to assist again anytime!
Reviewed July 18, 2025
My husband discovered AmeriFreight through a Google search and we decided to use them to transport a vehicle pick-up in Indianapolis, Indiana, with the drop-off in Phoenix, Arizona. The process was planned to take about three days and I was present at the vehicle pick-up, which occurred in a nearby business parking lot due to the size of the transport truck being too large for our small residential street. The driver was accommodating and considerate of my schedule, even sending a photo of the loaded vehicle for my peace of mind, and he provided updates on the journey. While I was pleased with the service overall, the initial quote we received was approximately $300 lower than what we eventually paid. Despite attempts to negotiate with other drivers, there was no flexibility in the costs.
My experiences with AmeriFreight have taught me about the last-minute nature of their pick-up arrangements, which may not suit everyone. Although, this experience did prepare me better for the second transport. All in all, I have recommended AmeriFreight to a coworker and would continue to use their services given my positive interactions and the familiarity built with the company. The industry is quite vast, but having a known service like AmeriFreight is reassuring compared to starting afresh with another provider.
We’re glad to hear your transport from Indianapolis to Phoenix went smoothly and that the driver was so accommodating and communicative throughout the journey. We appreciate your understanding about the pricing process and are happy to know your experience has built trust and familiarity with our service. Thank you for recommending AmeriFreight and for continuing to choose us for your transport needs!
Reviewed July 17, 2025
I was impressed by Amerifreight's scheduling process. The young lady I spoke with worked diligently to accommodate my required dates, ensuring I wasn't without my car for too long after moving to a new state.
My vehicle arrived precisely within the anticipated timeframe promised by the scheduling team. While there was a small issue with my car's alignment, which I suspect is connected to the delivery method, I don't attribute this directly to AmeriFreight. The support representative who helped me arrange everything was particularly helpful and informative. Her excellent customer service played a significant part in my decision to switch to AmeriFreight from another company I initially planned to use.
Although my car isn't driving as smoothly as I hoped, which slightly impacted my overall satisfaction, AmeriFreight's professionalism and effort suggest they know how to make the process comfortable and reassuring for their customers. Overall, my experience was largely positive, thanks to their helpful team.
We’re glad our team was able to work with your schedule and get your vehicle to you right on time after your move. It’s great to hear that your agent's professionalism played such a big role in your decision to choose AmeriFreight. Thank you for sharing your feedback. We appreciate your trust and hope to assist you again in the future!
Reviewed July 17, 2025
I filled out an online submission request, and the process was smooth. I received a call shortly after to handle the details.
The transport was planned from Georgia to Texas, and the communication during the process was excellent, especially with the driver. We exchanged numbers, and he kept me updated with text messages over the weekends. The delivery took about 3 to 4 days, arriving right on schedule.
Overall, the experience was satisfying, and I would happily share my comments about AmeriFreight. They provided reliable service without any hassles.
Reviewed July 17, 2025
I used AmeriFreight for my recent transport needs from Naples, Florida to Minnesota. I can wholeheartedly say my experience was one of the rare positive ones I've had with car carriers. The communication from the start was notably good. AmeriFreight kept me informed about quotes effectively, even if they varied, which helped me decide whether to go ahead sooner or wait for a lower price.
While on the receiving end there wasn't much notice given for the car's arrival, that's typical with carriers, and it was still handled fine. Overall, the cost was slightly above initial expectation but they were transparent about the possibility, so it wasn't a surprise. Their organization stood out, and I felt comfortable because they always checked in on my preferences.
Overall, I'd highly recommend AmeriFreight for their reliability and commendable communication throughout the process.
We’re so glad your transport was a positive experience and that our team’s communication helped you feel comfortable throughout the process. It’s great to hear you found our updates and transparency helpful, even with slight cost variations, and that everything was handled smoothly on arrival. Thank you for recommending AmeriFreight. We truly appreciate your trust!
Reviewed July 15, 2025
I went with AmeriFreight for the transportation of my truck during a military move, and my interaction with their agent was pretty seamless.
The process was relatively straightforward. The pick-up was initially scheduled for around the start of June and it took approximately four days to get my vehicle across the country. The transport was timely, and I was present for the truck's pick-up. Due to the size of the transport trucks, I coordinated with the driver to meet at a location near my residence. The pick-up went smoothly at a local school parking lot, which was conveniently within walking distance for me.
While my parents were at the drop-off location instead of me, their area is frequently accessed by large trucks due to nearby construction. This led me to believe the driver could have delivered directly to their residence, but they ultimately chose another approved spot, which, fortunately, wasn't a big inconvenience.
Upon arrival, the vehicle was in good condition. It was an open transport delivery, so while there was a bit of dirt, there were no damages or issues of concern. I’d rate my experience around 4 or 4.5 stars. The only area of improvement would be communication around the delivery, especially scheduling and drop-off logistics.
Overall, I'd recommend AmeriFreight to friends or family considering long-distance transportation. There are numerous options available, but AmeriFreight proved suitable for such extensive travel across the country.
We’re glad to hear your transport went smoothly and your vehicle arrived in good condition after the cross-country trip. It’s great that pickup was convenient for you and that the drop-off worked out without major inconvenience. We appreciate your feedback about delivery communication—it’s helpful for us to know where we can improve. Thank you for recommending AmeriFreight!
Reviewed July 15, 2025
I used AmeriFreight before and I always had a good experience. I've also heard from some other people that I know that they've had great experiences with the company. So, I decided to coordinate a transport service thru them recently and my experience was nothing short of fantastic. Harry, whom I worked with, delivered exceptional customer service—he was friendly, efficient, and always on top of every detail. Harry ensured I was informed at every stage, answering all my questions thoroughly. Everyone was buttoned up tight and very straightforward.
Reviewed July 15, 2025
I PCSed from Fort Penn to Fort Irwin and had two vehicles shipped. I opted for AmeriFreight's uncovered transport service, although I was given the choice for covered transport if needed.
Setting up the service with AmeriFreight was straightforward, which is something I would confidently tell any friend or family member considering their services. In terms of pickup and delivery, they worked with me and did good. They changed the location last minute, but it was right up the street from my house. They dropped the vehicles off directly at the door of the house I'm going to and I had somebody else waiting to receive them.
Though the contact about their arrival was somewhat last-minute, it didn't cause any issues. The pricing I received was fair and reasonable given the current market, and in terms of customer service and overall service quality, I'm quite satisfied.
Overall, my experience with AmeriFreight was positive, and I would be comfortable using their services again. I would recommend them to others too.
Reviewed July 15, 2025
One aspect that particularly stood out in my experience with AmeriFreight was the representative's demeanor. He displayed a courteous and friendly attitude, was highly professional, and most importantly, was very responsive. He promptly answered all my questions, making the communication seamless and reassuring.
My experience with AmeriFreight was overwhelmingly positive.
Thanks so much for choosing AmeriFreight. We truly appreciate your trust in us.
Reviewed July 15, 2025
The service provided by AmeriFreight involved transporting my vehicle from California to Missouri, and the process took about three days as initially scheduled. While the vehicle transporting my car was somewhat large, it wasn't as massive as some others I've seen. The truck couldn't reach my house directly, so I had to meet it at an alternative location. The driver was professional and conducted himself well, photographing the vehicle during pickup.
Upon delivery, my vehicle was in excellent condition. However, the final cost exceeded the original quote by a few hundred dollars, without any clarification as to why it occurred. But it was a good experience.
Reviewed July 1, 2025
AmeriFreight responded promptly to my questions and maintained clear communication throughout the process. Both the pickup and delivery of the vehicle happened on time, which was a big relief.
However, one aspect that could use improvement is the clarification on payment processes. There was some confusion because the car arrived earlier than expected over a weekend, and it was a bank holiday. This made it hard for me to make the payment as the instructions were unclear about who exactly should receive it—the driver or the company. The driver for pickup and delivery were different, adding to the uncertainty. I was rushing to figure out how to make a payment since the bank was closed, and arranging an alternative like Venmo became necessary.
I would suggest AmeriFreight notify clients more clearly and in advance about payments to prevent this type of situation, especially when services are rendered over holidays. Despite this hiccup, I still find their overall service efficient, and I would highly recommend them.
Reviewed June 30, 2025
I was just looking up companies on the internet and I probably talked to 20 different ones, but I never got the car transported because everyone sounded so shady. No one really explained how the process worked until I talked to AmeriFreight. They explained that it’s not really a quote, it’s more like a bid that they put out to drivers. Since they were able to explain it to me like that, that's why I went with them.
I felt very comfortable and they did a great job. The transport was 1,300 miles from Arkansas to Nevada. I called them on a Thursday, they picked up on Friday, and it was delivered by Sunday. They were just great and communicated well. They explained exactly what was going on, and I really felt like they were for real.
Reviewed June 30, 2025
I needed to transport a car from Pennsylvania to California, so I researched a bunch of different sites online, and AmeriFreight just kept coming up. I contacted them and they got back to me immediately. The woman I talked to was really helpful. She answered all my questions and got back to me with every question.
The pickup point was our home in Media, Pennsylvania, which was very incredibly convenient. It was picked up really fast, within four days. The vehicle was going to my daughter, and she said the drop-off was very smooth with no trouble at all. She checked the car and signed the paperwork, and everything was fine with no damage or anything. It was very good.
Reviewed June 29, 2025
I found out on Monday that my car was being picked up on Tuesday. Earlier was better. AmeriFreight was very communicative the whole time, letting me know that it was gonna be pretty close to the pickup day. But had a hard cut-off, so I was a little antsy. In the end, everything worked out great and was true to what AmeriFreight said. Their service was exceptional. If I ship a car, I'd use them again.
Reviewed June 28, 2025
We did a Google search and AmeriFreight was one of the top companies. It was the first time we shipped something, and they were responsive. We got calls from a couple of different people who work with AmeriFreight and each of them answered our questions well.
They all seem to give honest, competitive prices. It did not sound too good to be true, but it was competitive. There were a couple of others that responded, but they were the quickest, so we went with them. Pickup and delivery of my vehicle was easy. The guy came as close as he could to the house. We live on the side road, so he could not go directly there. They all did great.
Reviewed June 28, 2025
AmeriFreight is reputable. Customer service was excellent. I was pleased with everything. It was easy. I requested a closed transport, and the quote for Utah to Michigan was reasonable.
I didn't have to worry about my truck. They picked it up from the dealership, did an inventory checklist and drove it straight to me. They beat the time that they said they would to get it to me, and it got there in the same condition they put it on the truck.
If you're looking for someone who does high-quality shipping on time, go with AmeriFreight. If you're just looking for the cheapest person, they are not it. It was a cheaper route to ship it, but I wanted my truck to come without any new stone chips or damage to it, and I wanted to get it on time.
Reviewed June 28, 2025
I was moving, and I just sort of looked up the companies that had the best reviews. I probably considered 10 companies. I eliminated any that wouldn't let me put stuff in the car. And then I picked the ones that had the best reviews and the lowest rates from there.
I met them downtown, so it was a 20-minute drive. But they were pretty communicative, and their instructions were all good. I was satisfied with everything.
Reviewed June 28, 2025
I used AmeriFreight a couple of months ago and it was a good experience. Setting up the transport was easy. Pick-up and delivery was from Ohio to Massachusetts and everything went well.
Reviewed June 27, 2025
Ivan was great. He called when he got closer and we met for him to load the vehicle, he was very careful. He was absolutely a great transporter! When he got to CA, he called my cousin and delivered the car with much care. She stated how nice he was!!
Reviewed June 27, 2025
#**. Before I went with AmeriFreight I went with Montway, once I got my reservation set for montway my broker became nonresponsive which made me worry. I called them to cancel my order then all of a sudden my broker started to text me back but I still decided to cancel. Samantha from Amerifreight texted me all the way through and answered any questions and when she wasn't available their care team would take over and also made sure if my car was picked up/delivered on time. The carrier that was dispatched to my vehicle was Nalbandian Transportation LLC and Diego was very responsive throughout the whole process. I have shipped cars before and have had brokers and carriers ignore my calls and text but Samantha and Diego were both very professional.
Reviewed June 26, 2025
Thank you AmeriFreight for the exceptional experience with getting a request to have a vehicle in my possession shipped. AmeriFreight was very flexible with me allowing me to rearrange and reschedule times for my shipment. It appeared first that the shipping process would take longer than I expected but my financed vehicle arrived within one week of it being picked up. Thank you again for the exceptional service AmeriFreight.
Reviewed June 24, 2025
I had an outstanding experience with AmeriFreight, and it's all thanks to Samantha **. From the very first message, she made what could’ve been a stressful situation feel completely manageable. I had just purchased a new car six hours away from home and needed my old vehicle shipped back quickly. I called Samantha, and she got to work immediately—texted me right away to introduce herself, then followed up with a phone call once she secured a carrier. She was 100% transparent about costs, gave me all the info I needed up front, and worked within my tight timeline without hesitation. The carrier she arranged was just as professional and communicative. Everything was handled with care, and I felt like my car was in good hands the entire time.
One small but meaningful detail: Samantha even texted me a “good luck” message on the morning I left to get my new car. It was such a kind gesture and showed me she actually cared—not just about the logistics, but about me as a customer. I’ll definitely be reaching out to her again next time I need to ship a vehicle. I would add a picture, but no one cares to see my old, beat-up 2009 Explorer. She made it home though! Thank you. ❤️
Reviewed June 23, 2025
Easy company to work with. My shipment counselor Liz provided great service and did not lead me astray. Definitely made the shipment process painless and simple. I shipped two vehicles across the U.S. and the rates were fair as well. I will use this service again to shipments future vehicles I purchase.
Reviewed June 23, 2025
My shipper fell through and I contacted AmeriFreight in a pinch. Olivia passed me promptly to the scheduler Christine and she had my truck picked up the next day and at my house in 3 days. Marc followed up with me to make sure everything went smoothly. The entire experience was exceptional and I will not hesitate to contact AmeriFreight again if I need a car shipped! Shipping ID **.
Reviewed June 20, 2025
The customer service was helpful and prompt. The car carrier service was also good. The biggest drawback is that the final price ended up being double that of the original quote, which is very misleading. The pick up and drop off dates of the car were also late. Lastly, I asked for an open carrier but was only provided with an enclosed one.
Thank you for your feedback. We're glad to hear you were satisfied with the customer service and carrier experience. Regarding pricing, we understand how frustrating it can be when the final cost exceeds the initial estimate. Our economy rate is designed as a starting point based on market trends, but it does not guarantee a final price; it allows us to begin searching for a carrier willing to accept that offer. If carrier availability is limited or market conditions shift, we reach out with updated offers before confirming the shipment. Transparency is important to us, and we always strive to communicate these potential adjustments as clearly as possible.
Reviewed June 19, 2025
We were originally shipping 2 vehicles in one order ** but they messed up and only assigned one to carrier. So we had to create another order ** for the second vehicle. Michelle ** took over, who was very responsive. But we had to pay a higher price. However, what was ridiculous was that, the two orders ended up got assigned to the same carrier, and got shipped on the same day. Then why they could not combine the order like it was supposed to be, and why shall we pay a much higher price for two separate orders and also double the insurance? The carrier itself was wonderful, delivered safe and sound with no issues with the vehicles.
Thank you for sharing your feedback. We’re glad your vehicles were ultimately picked up together and delivered successfully, but we’d like to take a moment to clarify how our pricing and services work. While both vehicles happened to be picked up by the same carrier, our broker fee structure is based on the number of vehicles transported, not whether they are on one order or two, so the pricing would not have been impacted by this. Our economy pricing model works by listing the shipment at a competitive rate based on current market trends, but the final carrier price depends on the actual offers we receive. This means pricing can vary depending on timing, route demand, and carrier availability.
Additionally, the AFTA plans you purchased are not insurance but optional gap coverage that covers one vehicle per plan. As you requested both vehicles be covered, separate plans were required regardless of how the transport was structured. We also want to note that as a gesture of goodwill, we’ve already issued a partial refund of our broker fee to help address your concerns. We appreciate the opportunity to clarify these details and thank you again for shipping your vehicles with us.
Reviewed June 15, 2025
The pickup itself went great. We talked to the driver, and everything went fine.
Reviewed June 15, 2025
I’m on active duty in the military and was moving. I purchased the vehicle in Maryland, and I was moving to New Mexico, but the 28-hour drive wasn’t worth it. So, I signed up with AmeriFreight, and they had a military discount.
The customer service was pretty good and punctual. She laid everything out. The price was pretty accurate from what she said. It ended up going up a little bit because I got insurance on it, but aside from that, it was accurate. It ended up working out.
I submitted a question because I hadn’t heard anything in a few days leading up to the pick-up. I reached out to make sure everything was still on track, and the representative reassured me, so it was good. I heard back from them the same day, it was pretty quick.
I met the pick-up driver at a local dealership because he wasn’t able to get through the neighborhood, but it’s off of the highway, so there’s a lot of space. I just drove there and had the car picked up. The driver was good. He met me on time.
My experience has been good. It was straight to the point. That’s kind of where I needed to be, and they got my car here with nothing wrong, like cracks in the windshield. That’s what I was worried about because all of the states it goes through are nothing but like a rocky road. The driver was able to get it through with nothing dented or broken. I’d recommend AmeriFreight Auto Transport.
Reviewed June 14, 2025
I was needing to transport my motorcycle from Minneapolis, Minnesota to Wickham, Michigan because I was going move here for the summer. And I chose AmeriFreight because I found them on ranking websites on lists of best shipping companies in the US. The setup experience went smoothly and quickly. They were the only company that guaranteed me that they would be able to most likely ship my bike the day after. It took a day for shipping.
The driver had a truck with a trailer and he picked up and dropped off right next to my address, so it was smooth on that side. However, I was given a number for the shipment to call to, but my actual driver had another number. So, that was a little confusing, but I was able to figure out. The communication between AmeriFreight and the shipment company could be better. Still, the service was good, and they were reliable. They got the job done.
Reviewed June 14, 2025
I've used AmeriFreight twice and so far, no issues. They’re in the top 10 for car shipping. They were very responsive and straightforward. One of their drivers was easy to work with but the second one wasn't as responsive, but I had no issues with pickup or delivery. There were a couple delays, but it was ok. AmeriFreight made it really simple and affordable to ship. It made a very big thing seem really easy, so I’d definitely recommend them.
Reviewed June 13, 2025
We shipped two vehicles on separate times with AmeriFreight. One of them was a 2021 Nissan Altima and the other one was a 2020 Mazda Miata. I contacted them with the first car. They were always kind and helpful. The way it works is that they’d get quotes and then call me back with some. Since we were coming to Vermont, a little more remote than Chicago, it took a little bit longer to get enough quotes. We all want the price cheap but AmeriFreight’s appropriate.
Reviewed June 13, 2025
The price was fantastic and customer service was good. The delivery driver was very nice as well. I thank the team for organizing a good delivery driver at a reasonable rate.
Reviewed June 13, 2025
I relocated from Arizona to North Carolina with AmeriFreight. I looked at three other companies. Setting up the move with AmeriFreight as smooth, and communication with the driver was good.
Reviewed June 13, 2025
I was looking to ship my car and found AmeriFreight online. The customer service experience I received was good. The lady who helped me was very nice, and I don’t have any complaints. The delivery driver went out of his way to help. He was good.
Reviewed June 9, 2025
Excellent service. Sy ** was professional, knowledgeable, and helpful. Vehicle was delivered on time and in excellent condition. We were updated the entire time. Easy and stress free experience. Thank you.
Reviewed June 4, 2025
After trying several other companies, I finally found the perfect fit with AmeriFreight. Their attention to detail and commitment to customer satisfaction is unparalleled. I can’t say enough good things about this business. From the moment I contacted them, they were responsive and accommodating. I will definitely be using their services again in the future.
Reviewed June 3, 2025
Working with Kristin was amazing after being scammed by another company. She assured me that everything was going to be alright. Her attention to detail was incredible and she connected me with a driver quickly. He delivered early without any issues. I would use them again and again. The vehicle I transported was inoperable and needed a winch to be loaded, Kristin assured me this was not a problem. The driver showed up and everything she explained was completed.
Reviewed May 31, 2025
I had a Jeep Grand Cherokee moved from Appleton Wisconsin to Minnesota. Although I informed AmeriFreight that I did not want the additional AFTA auto insurance, they charged me for it anyways. Once AmeriFreight has your money, they do whatever they want and won't lift a finger to help if things go wrong. I have numerous communications with them and they keep saying the charge will be credited to my account, it never happens. I have disputed the charge with my credit card company and filing complaints with the BBB and Attorney General's office.
We are truly sorry for the experience you had and want to sincerely apologize for the frustration and confusion you’ve faced. We’re currently looking into where the breakdown in communication occurred so we can address it directly and prevent this from happening again. We want to reassure you that your AFTA gap protection plan payment has been fully refunded. Your feedback is incredibly important to us, and we appreciate you bringing this to our attention so we can improve.
Reviewed May 26, 2025
We used AmeriFreight to transport our car from Florida to Illinois, and they did a good job. They were in communication with us the whole time, so we were happy with that. It wasn’t the cheapest but it’s okay.
Thank you for trusting us to handle your auto transport needs. We’re glad our team was able to provide the clarity and reliability you were looking for. Your recommendation and thoughtful feedback are much appreciated.
Reviewed May 25, 2025
I was moving from Oregon to Virginia and I needed my '17 Chevrolet moved. AmeriFreight seemed like the best option for the budget that we had. The driver made the pickup seamless, just loaded it up on the little wrecker truck and gave me an invoice and an estimated date and that was that. He was running a little bit behind that day, but was informative about where he was. I was still moving during the delivery, but somebody met him somewhere just because where it went was a rural area and it went smoothly. It was a solid experience. I don't really have anything to complain about.
We’re glad we could help make your cross-country move a bit easier. It’s great to hear that communication stayed consistent, even with the rural delivery logistics. Thank you for sharing your experience and for considering us again in the future!
Reviewed May 25, 2025
I was transporting my car about 1,500 miles from South Carolina to New Mexico. I found AmeriFreight online and decided to go with them because they were the easiest to communicate with by text and were responsive. There was no problem at all with the pickup and delivery. The carrier himself was great. He came, picked up the car, and dropped it off. My only complaint is that they quoted lower than what the actual price is going to be to transport. I picked them because the quote I got was kind of in the middle, but it ended up being $300 more than quoted.
Thank you for your thoughtful and honest feedback. We understand pricing changes can be frustrating, and we’re constantly working to make those transitions clearer. We’re glad the transport itself went smoothly and that you felt supported by the team throughout.
Reviewed May 25, 2025
I needed to ship a sedan from Houston, Texas to Virginia. I went with AmeriFreight for their pricing and efficiency-wise and I was impressed with the rep’s professionalism. It’s a quick and easy process. There was no hassle and it only took two days for the car to arrive. I would recommend them.
We’re so pleased your shipment to Virginia went off without a hitch. Thanks for recognizing the professionalism of our team and for recommending us. We’re always happy to help!
Reviewed May 25, 2025
My brother gave me a car, and I arranged AmeriFreight to transport it from Tennessee to Nevada. The communication with the driver was good, and everything went fine until the drop-off. When the car was dropped off, I thought it would be by the complex, but it was left on the opposite side of the road. I had to walk across the main street with my two-year-old son to get there. The driver was waiting, and I told him I could probably get a ticket because I couldn’t make a U-turn and had to wait for all the traffic to go, but he assured me I wouldn’t.
Reviewed May 24, 2025
Setting up the transport was smooth. John was my rep and he was great. He coordinated everything, and I didn't have to do a thing. The initial quote was $675, and I ended up paying $850. But the most important thing is they took care of the vehicle for me regardless of the price, so I was very satisfied with that.
Reviewed May 24, 2025
I had a Jeep Cherokee and a Ford Fusion shipped through AmeriFreight. They delivered them later than expected. They kept trying to deliver past midnight, which isn’t allowed in this area, so we had to work with them to set a new time the next day.
Their customer service responded quickly. The quote was pretty close to the actual price I paid, so that wasn’t too bad.
Reviewed May 24, 2025
My uncle gave me a 2003 Forester and I needed it moved from North Carolina to Western New York. AmeriFreight was the quickest in response and estimate. I liked the friendliness and good customer service of the rep I worked with. He was very helpful. Go for AmeriFreight. It was good. The car is great.
Reviewed May 21, 2025
Raziah ** handled my transport #**. Very professional, friendly, answered all my questions and explained the entire process to me. The driver, Eugene, was also friendly, helpful and capable. My vehicle was successfully delivered in 4 days. AmeriFreight and Raziah made this a very stress free experience. Would definitely recommend this company and would use again.
Thank you for the thoughtful review! We’re so glad Raziah helped make the process smooth and stress-free from start to finish. It’s great to hear everything went well with your delivery—we’d be happy to help again anytime!
Reviewed May 20, 2025
Shannon ** was my agent and order number was **. I was facing a bit of a unique challenge as I was having to travel to another state for a week before being able to receive my vehicle delivery. Shannon came up with an innovative solution and went beyond what was required to help me. Her kindness and extra effort means a lot to me and I’m so appreciative. I received my vehicle on the date I was told I would and the entire process went smoothly. Shannon was available to answer my questions throughout the whole process and even gave me her personal number to ensure I could reach her in case I needed anything. My positive experience with AmeriFreight was all thanks to her!
Thank you so much for sharing your experience! It’s wonderful to hear how Shannon went above and beyond to find a solution that fit your unique situation. Her thoughtfulness and dedication really shine, and we're so glad she helped make the process smooth and stress-free for you. We’ll be sure to pass along your kind words—she’ll be thrilled to hear them!
Reviewed May 19, 2025
Shipping my vehicle with AmeriFreight was great overall. However, I had no communication with the delivery guy for three days after they said they were gonna drop it off. They could have done better communicating what day they're gonna drop it off. Still, the delivery was good. I got my car, and I can’t complain.
Reviewed May 17, 2025
When I shopped for car transport carriers I received 27 quotes. Of the 27 only ONE picked up the phone and called me to help with our transport, Raziah ** of Amerifreight. Raz was amazing. She was always available for our calls and questions and she followed through throughout the entire process. The level of comfort and confidence we got from the attention Raz gave us made us feel so comfortable that not only was our car going to get there on time, if anything went wrong, we could call Raz. Five stars!
Wow—27 quotes! We’re so glad Raziah’s personal touch stood out among the crowd. It’s great to hear she made you feel confident and cared for throughout the journey. We’ll be sure to pass along your kind words to her!
Reviewed May 17, 2025
I’m glad I dealt with Christine from AmeriFreight because she was very patient with me. I talked to her a lot. At first, I thought I had the money for the transport, but it went up, so I couldn’t do it. When I was finally able to get the car since I got a loan from a family member, I called Christine to let her know.
The company that brought the car here stole four or five things. I texted the person to let them know there were things missing, and they said they didn’t know what those could be. But they should know because they probably had it in their truck.
We're grateful for your honest feedback and for recognizing Christine’s care and professionalism. That said, we’re very sorry about the trouble you experienced during delivery—it’s definitely not the kind of outcome we aim for. We take situations like this seriously and your input helps us strengthen how we handle these rare but frustrating challenges.
Reviewed May 16, 2025
I used AmeriFreight once before and they did a good job, so I was a repeat customer. Customer service was excellent. They were timely and proactive in communicating status. The price ended up increasing 15% and I expected some variability but not that much. It was for my mother-in-law's vehicle in Florida, and I scheduled it all. The neighborhood was too small for the driver to pull his big rig in, so I had a neighbor drive the car to Walmart and meet him. It wasn't as convenient, but I understand. The driver had multiple deliveries, so it took a couple of days longer due to some weather issues, but he was great. I met him at a convenient truck stop and picked up the car there. The only challenge I had was the payment had to be given directly to the driver versus through AmeriFreight. I would’ve preferred it to be a single transaction. I call AmeriFreight, they schedule, the driver loads and unloads, and I pay through AmeriFreight. But I understand they're bidding it out to independent contractors. I have recommended AmeriFreight to a couple of people.
We’re so grateful to have earned your repeat business! Thank you for the honest and detailed feedback. While coordinating with independent carriers can come with some variables, we're glad to hear the process was still manageable and the driver was reliable. For future shipments, we do offer the option to pay us in full for a more streamlined experience, and we’d be happy to walk you through that if it’s a better fit next time.
Reviewed May 15, 2025
I used AmeriFreight to move some vehicles from my house to my brother's house. I did look for anyone else, but I went with AmeriFreight because of their customer service. It was good. The driver who came and picked up everything was great.
We’re happy to hear everything went smoothly and that both our team and the driver left a positive impression. Thank you for choosing AmeriFreight and for taking the time to share your experience—we appreciate the recommendation!
Reviewed May 15, 2025
I spoke with their representative, Christine. She was great, awesome, and she was always calling me back to let me know what’s going on.
The driver was great, and he was better than I thought because I was okay with an open trailer, and he happened to be coming from up north down to Naples, Florida, in a two-car enclosed trailer, and it worked out perfectly for both of us. He got here in a timely manner like he said he would. When we were done, I paid him, and everything was perfect.
I had a good experience with AmeriFreight Auto Transport. Everything was fine. They did exactly what they said they were going to do. I’ve also recommended them to one friend.
We’re so pleased Christine made a strong impression and kept you informed every step of the way. Sometimes those unexpected trailer upgrades end up being a nice surprise—we’re glad it worked out even better than planned. Thank you for your thoughtful recommendation and for passing our name along.
Reviewed May 15, 2025
AmeriFreight has provided us with better pricing compared to other transporters. Scheduling for our relocation from New Hampshire to Iowa was very easy, and the communication was perfect.
We're so pleased to hear your move went off without a hitch. Getting your vehicle to Iowa in just a few days, with solid communication throughout, is exactly the type of experience we aim to deliver. Thanks for choosing AmeriFreight!
Reviewed May 15, 2025
Christine was excellent to work with. This was our first time transporting a car, so we had a lot of questions but Christine was patient and took time to answer all of them. Our car moved from Florida to Massachusetts in 2 days at a reasonable cost. Pick up and Drop off as planned without any issues. Would definitely use again and recommend to others.
We're so glad Christine could walk you through the process and make your first vehicle shipment a smooth one. It’s great to hear everything went according to plan. Thanks for allowing us to assist, and for recommending AmeriFreight!
Reviewed May 14, 2025
I had my vehicles transported from Georgia to Vegas. I went with AmeriFreight because they offered a better price. The customer service was fabulous, and everything was communicated well. The transport driver was wonderful.
We’re glad our pricing and service stood out during your search, and it’s great to hear the handoff with the carrier added to the great experience. Thank you for choosing AmeriFreight!
Reviewed May 14, 2025
Shipping my car with AmeriFreight was excellent. A friend of mine in Florida gifted me a car, but I live in Texas, and the condition was that I ship it. I called three companies, and AmeriFreight was the first to answer. The setup with their representative was great, but they had me worried because I didn’t get any responses confirming when the pickup was until two days before, which made me anxious.
Thank you for the five-star rating and for trusting us with your shipment. We're glad the overall process met your expectations, and we appreciate your honesty about the communication delay. Feedback like yours helps us better support our customers from start to finish.
Reviewed May 14, 2025
I had a good experience with AmeriFreight when I was relocating from New Mexico to Georgia. I saw that they had good reviews and high ratings online, so I went with them. Their pricing was fair. Their representative was really good at helping me set everything up. The communication was also good. I was able to contact them via phone call. They also sent me a text message and email. The pickup and drop-off was very easy. The condition of the vehicle was the same as it was when I dropped it off. I will recommend using them.
It’s wonderful to hear that the process felt smooth, well-communicated, and within your budget. Knowing your vehicle arrived just as it left, and that we helped take stress off your plate, means a lot to us. We’re grateful for your recommendation and were glad to be part of your move!
Reviewed May 14, 2025
When I needed to send an SUV from Wisconsin to a friend in Texas, I did a search and found that AmeriFreight Auto Transport is the second or third rated vehicle movers. So I called them and got going from there. Their customer service representative helped me find the right option. We had good communication during the shipment and getting it delivered. However, it was a little more expensive than I had originally been quoted. But I needed to move it, so they got the job done.
Thank you for placing your trust in us after your research. We're glad we could deliver a reliable and well-communicated experience. It’s great to know your SUV arrived safely, and we truly appreciate your feedback!
Reviewed May 14, 2025
I had a car transported from Florida to New York and chose AmeriFreight because the pricing was pretty good. However, it ended up costing more because they couldn’t get anybody to pick up the car at the original quoted price, so I had to pay a little more to get it done. They did get the job done at a competitive price. It was what everybody else was kind of quoting in the beginning, but again, the price wasn't what was originally discussed. There was a little glitch in the delivery, but they did work it out.
Thank you for the review and for giving us the chance to coordinate your Florida-to-New York transport. We recognize that price changes can be disappointing, even when they remain competitive, and we appreciate your patience as we worked through the process. We're happy your Odyssey arrived as expected and that we could address the delivery issue quickly.
Reviewed May 14, 2025
I had no problem scheduling the transport with AmeriFreight at all. The cost was a little expensive, but we were able to deal with it.
The pickup and delivery all went very smoothly. It went from South Carolina to Rhode Island. The agent that we used, Harry Davis, worked out very well. We had a good communication.
We're so pleased to hear that your transport went smoothly and that Harry’s support made a positive impression. We understand cost is always a factor, and we're glad you felt the service lived up to your expectations. Thank you for your recommendation!
Reviewed May 14, 2025
Setting up the transport with AmeriFreight from California to Wyoming across 1,400 miles was good. Communication with them was also good, and there were no issues with pickup and delivery. The final cost was a little more expensive than I expected. But it was a custom delivery as the car was inoperable, so that was what caused that.
Thank you for trusting us with your long-distance transport, especially given the extra considerations for an inoperable vehicle. We’re glad the communication felt clear and the process went smoothly from start to finish. We truly appreciate your understanding and your kind words.
Reviewed May 13, 2025
Highly recommend AmeriFreight if you need to ship a car from cross-country or even within state. Excellent communication and excellent pick up and drop off times you can feel safe interest them with one of your biggest assets. I did extension research and found a more freight to be the most reliable and honest.
Thank you for the kind and thoughtful review! We're so glad to hear that our communication and timing met your expectations, and that you felt confident trusting us with your vehicle. It means a lot that your research led you to choose AmeriFreight—we truly appreciate the recommendation!
Reviewed May 10, 2025
Raziah ** did a great job with order #**. She helped me find a carrier to take a CRV from Seattle, WA to a small town in upstate New York called Hamilton. The car was delivered exactly as scheduled and the carrier she recommended was very easy to work with.
Thanks for sharing your experience! We're glad Raziah was able to find a dependable carrier for your CRV. It's always great to hear when things arrive right on time and the process feels straightforward. We appreciate you trusting us with your shipment!
Reviewed May 10, 2025
This was my first experience having my car transported from one side of the country to the other side of the country. My experience with AmeriFreight and Katie ** was all ACES! Katie kept me well informed throughout the entire process. First impressions are lasting impressions and I will not hesitate to use Katie and AmeriFreight again.
We really appreciate your review. It’s great to hear that Katie kept you well informed and made the process feel manageable from start to finish. We're glad your first long-distance transport was such a positive one!
Reviewed May 6, 2025
I needed a vehicle transported but because I'm off the beaten path it was difficult to find someone else at a reasonable rate. I canceled the order twice but Liz was there to help & accommodate. No attitude when I canceled just "WE ARE HERE WHEN YOU NEED US" very pleasant experience.
Reviewed May 4, 2025
I did some searching online and then came up with AmeriFreight as one of several options that I looked into. After speaking with them, they seemed to have the best service. John, the person I spoke with, was very knowledgeable, and he answered all my questions. At the time, it was the second lowest estimate that I received, so I decided to go with them. The pick-up and delivery of my vehicle were both seamless. I was not in California when it was delivered, my son was, and they were very accommodating with him and his schedule to make sure that they could drop it off to him.
Thank you for the thoughtful review! We’re so glad John was able to answer all your questions and help you feel confident in choosing us. It’s great to hear the pickup and delivery went smoothly and that the carrier worked around your son’s schedule—those little details make all the difference. We truly appreciate the recommendation!
Reviewed May 1, 2025
I had contacted a company out of California initially, who said the drivers that accepted the job couldn't do it, wanted money up front and changed the price – this is common practice because what the company offers is not necessarily what the driver wants to charge. A week had gone by and they messed up the date anyway, so I told them to forget it.
I then called AmeriFreight because it was somewhere close, and it was excellent. The communication was instant and answered any questions. Customer service was really good. I got my car delivered out of Ashland. It was Tennessee they went and got it.
The price was still different. It’s not always the same price because it depends on who’s picking it up and what they charge. I found that out because I had gotten two other vehicles shipped in a year’s time. But I would definitely use them again, and recommend it to anybody that was looking for freight.
Reviewed April 30, 2025
I used AmeriFreight when I transported my vehicle from California to Maryland. Their quote was ok. The pick up and delivery could have been better. I was dealing with people who barely spoke English. The drivers did not give me a good experience.
They weren't on time and I had something scheduled. They were supposed to come on a Wednesday. Tuesday and Thursday wouldn’t work since my mom wouldn’t be there because she was working. My mom can only do it on a Friday. So they had to wait two days after they were supposed to come on a Friday. They were two days late for that. Other than that, everything AmeriFreight did was good.
Reviewed April 30, 2025
I used AmeriFreight for the first time a year ago. I got them off of a general search, and when I reached out and spoke to them, I felt comfortable so I used them. Then I wound up using them again and it was just as good as the first time. They’re not only reputable, but their pricing was also transparent, and scheduling pickup and drop-offs with them was easy.
Reviewed April 30, 2025
I'm glad I gave AmeriFreight a try to transport my sister’s car from New Orleans to Ohio because it worked out really well. The person I talked to was very helpful. She told me things to look out for and answered all the questions I had. The transport lasted two days. The guy driving the truck had several other cars that he had to drop off, but it was okay with us. If I had to move a car again, I would use AmeriFreight.
Reviewed April 30, 2025
AmeriFreight got my vehicle from all the way across the country flawless. It was really, really great. Their cost was reasonable and the service was great. I already recommended AmeriFreight. My ex-wife has booked her vehicle to be shipped with them as well.
Thank you for the great feedback! We’re glad to hear everything went so well with your cross-country transport and that you felt confident enough in our service to recommend us to others. It means a lot to have your trust, and we’re happy to help again anytime!
Reviewed April 30, 2025
I loved every part about my delivery. They had really good customer service. I only dealt with one representative the whole time. Didn’t have to talk to multiple people. I had all my questions answered in a reasonable amount of time. I would use the company again if I ever needed to ship my car.
Reviewed April 30, 2025
** I had a fantastic experience thanks to the outstanding customer service and genuine friendliness from Michelle. She assisted with shipping my vehicle from Tennessee to Nevada and made the entire process smooth and stress-free. From start to finish, she was attentive, informative, and made me feel truly valued. It’s rare to find such warm, professional service these days—highly recommended!
Reviewed April 30, 2025
I moved from Florida to Texas, and I used AmeriFreight for a closed transport of my car. The quote was great. They picked it up on a Monday and brought the vehicle to my house on Wednesday. It was supposed to be here by Thursday or Friday. But they got it here early.
I was kinda skeptical about the timeframe, because we were back and forth over the phone. And then the caravan kept saying, “We're gonna get you there. Just be patient.” And it's like I didn't know it was a bid for the job.
I figured it was a bid because she said that if you put your car on there for less than just say $500 or $600, and somebody else sees a car that they can take for $1,200, they're gonna take that $1,200 instead of the $500. I was just kind of iffy. But everything rolls in place. It was great.
Reviewed April 25, 2025
Harry was very informative and lead me through the process. Car arrived on time and safely. No upfront money or credit card until ride and price secured. Overall good experience as explained by Harry in his initial call.
Thank you for recognizing Harry’s efforts! We’re so glad he made the process clear and that your car arrived safely, as planned.
Reviewed April 23, 2025
I transported my Fiat 500X from California to Texas with AmeriFreight about a month ago. The person I talked to, she was the sweetest person and was just so helpful that I was glad I picked them. Because when I talked to the other people with quotes, they weren't very nice. I was hoping for a lower price but that didn't happen. I would have been upset if it was a lot higher than what everybody else quoted me, but it wasn't. I started out at $900 and I ended up paying around $1,200. It was a good quote.
The pickup was a little bit long. It was supposed to be picked up in the afternoon and he didn't get there until 9 o'clock at night. It was a bit late, but it was the same day, so it was no big deal. It was easy. He just picked it up and put it on his transport, and that was it. I was trying to have the car delivered by the time that I got to Texas, so they picked up the car a few days before I left. And then they were supposed to deliver it the day that I got here, but they delivered it a day and a half before. They got there sooner than they were supposed to, so I was very happy with that. It was a great experience. I would recommend them to anybody.
Thank you for taking the time to share such detailed feedback. We're so glad to hear your vehicle arrived safely and ahead of schedule, and we truly appreciate your trust in our service.
Reviewed April 23, 2025
We needed to transfer my son’s car down here in Georgia from New York. AmeriFreight was the cheapest so we went with them. The pickup was fine but I didn’t like the drop-off part because the driver thought he didn’t fit in my subdivision. So I had to drive my car to go get it. But other than that, it was fine.
Thank you for trusting us to ship your son's car to Georgia. We’re happy to hear everything went well overall, and we appreciate your flexibility during delivery!
Reviewed April 23, 2025
We had a good experience with AmeriFreight. I moved and had to transport a sedan. The lady I spoke to was outstanding and one of the best customer service representatives I’ve ever talked to. She went out of her way to educate me about how the industry works and what other companies do and don’t do. With that, she helped me make a decision. It was a little overpriced, but it is what it is.
They have these third-party Russian companies who are nice people. Nothing bad happened, and no one was bad. I went and met with them on the pick-up and delivery. My car is totally fine. It’s just a little rough, cold, uncourteous, and not as clean and professional. It could have been more sophisticated. Overall, I would recommend AmeriFreight to a friend, but I would suggest that they improve on communication.
Thank you for the thoughtful review! We’re glad Gina made such a strong impression and helped guide you through your cross-country move. Your feedback on the carrier’s handling and delivery logistics is noted, as we continue to improve each part of the customer experience.
Reviewed April 23, 2025
AmeriFreight has excellent customer service. The woman I worked with, Rosie or Rosalind, was the best. She got my car shipped down to Florida.
We were planning to drive it back, but at the last minute we realized we couldn’t and had to change plans. She found a shipper for me within about 20 minutes and said she could have someone pick it up that day or the next.
Because of that, we were able to make flight arrangements since I could ship my car. The way everything worked out was unbelievable. The car arrived exactly as promised. It couldn’t have worked out any better. I had a very positive experience.
We're so glad your Audi dealership pointed you in our direction! Rosalind's dedication really shines through, and we're happy she was able to move quickly to meet your changing plans. Thank you for your recommendation!
Reviewed April 23, 2025
The customer service at AmeriFreight was okay. The lady that I spoke with was one of the main people that we dealt with and she was wonderful. But the third-party customer service you guys use was not very helpful at all. They could offer me no good information about what was going on. There was a delay with the vehicle and they were just reiterating what was on the paperwork and didn't try to provide any updates or offer to look into things. So I ended up just waiting until I could speak with our main contact directly with AmeriFreight itself.
The vehicle arrived in its original condition, but we had to meet the driver. Even though I was assured that it wouldn't be a problem for him to come into my neighborhood, he ended up having trouble finding my neighborhood and said that there was no way he could bring the truck in there. So we had to walk across into the next neighborhood over to meet up with him and get the car.
Thanks for your thoughtful review. While we’re glad our direct team was able to support you well, we apologize for the issues you encountered with the carrier. We’re always working to ensure better alignment between all parties involved, and your feedback helps us continue to improve.
Reviewed April 23, 2025
It was amazing, and it was so much easier than I thought it was going to be. My main concern was cost and AmeriFreight had the best price out of the various quotes I received. The service was great. From the customer service folks to the driver, everybody was polite, helpful, and very professional. When the car arrived at its destination, I asked about the delivery date, and they let me know exactly what was going on, so I didn’t have any problem.
Thanks for sharing your experience! We're glad our pricing stood out and that the service backed it up. It's great to hear our team and the driver kept you informed and everything went as planned. We appreciate the recommendation!
Reviewed April 23, 2025
I needed to move the car from California to Texas and my roommate suggested AmeriFreight. The organizer was good. He has excellent knowledge and level of professionalism. The price he quoted was accurate. I was available for the pick up and we set up a pickup point at a big parking lot. The courier driver walked around, took pictures and asked questions. AmeriFreight is the way to go.
Reviewed April 23, 2025
I worked with Maleah ** and they were to pick my Jeep up on Monday and the truck driver canceled. She got me another carrier for the next day and called me at 7:00pm on her own time to let me know she had found one. She was simply amazing to work with.
Thank you for recognizing Maleah’s efforts! We’re proud to have team members who go above and beyond for our customers, and we’re so glad she was able to assist you with the shipment of your Jeep.
Reviewed April 23, 2025
I was shipping my BMW 430i to Georgia. I saw AmeriFreight on Yelp and checked out the reviews first because I didn’t want my car to get stolen. I did everything online, and someone called me. He was very professional, asked me my time frame, and got everything done. He gave me two days, and my car was there the very next day. The driver stayed in contact with me. I don’t even know if it was 24 hours. The cost was reasonable and a good price for safety and insurance. I still keep their number in my phone in case I use them again. It’s a safe service.
Reviewed April 23, 2025
I used AmeriFreight to transport my car and it was fine when it arrived. They have great customer service and the guy was responsive, which was nice.
Reviewed April 19, 2025
I had the vehicle in Colorado and driving it to Virginia was an iffy circumstance. We did a search online and AmeriFreight came up with very high ratings and standards, so we went with them. At first, they came in at 1,800, and then they reduced it by 100. But then we found out the carrier didn’t have the correct equipment when they showed up. Another carrier had the same issue. The third one had too many vehicles on the truck, half the vehicle was hanging off the thing. When the fourth time came around, I was able to then say, “Yeah, let’s raise the price up.” I think it was another 300 bucks, and that worked.
Based on all the issues, I feel like if I had just done the 1,800 right up front, everything would have happened in one shot. An issue I had is that it was always someone different when I called, and that person had to pick it up from the start. I never got the first gentleman, I got two other folks. But AmeriFreight were very available, and everyone seemed to have a good handle on what I was trying to do. They even advised me if they thought a carrier was gouging, which was great, I really appreciated that.
I thought AmeriFreight went over and beyond for me because of those prior snafus. It was supposed to be a three-day freight, and it happened in three days. My vehicle arrived in great shape.
Reviewed April 17, 2025
It's the 3rd time I've used AmeriFreight, and it's been uniformly positive every time. On time, price as promised, no damage to the vehicles. Very clear, both orally and in writing. On the delivery, in all three cases that I've used them, the street for delivery was too narrow, so what they do is they have me meet them at a shopping mall a couple of miles away. It's just a minor inconvenience, but that's the breaks of the game. You can't fit an 18-wheeler on a typical residential street.
It’s always a pleasure working with you! We really appreciate your continued trust in our service and are glad each transport has gone according to plan. Thanks for highlighting the small things too—those details help others know what to expect.
Reviewed April 17, 2025
One of my friends used AmeriFreight. They had good reviews. So, I used them when I was moving to Florida. It was picked up from California, and I think it only took like three or four days. My car got here very fast.
Their representative was very kind and I felt very comfortable reaching out to her at any time, and the driver was fine. When we were picking up my car, we had to go to a parking lot that was three minutes away from my house.
My friends should use it if they have to transport their car.
Reviewed April 17, 2025
I had to get my father's vehicle back home from Denver to Pennsylvania. I had a couple of offers for transport, however AmeriFreight was the first contact me. The gentleman I worked with was awesome. He was patient and provided lots of information. He made me feel secure about giving them my business. And when he put the bid out to give me more of a final quote, he told me about the driver’s rating and insurance. The other companies just emailed me quotes, but they never called.
The guy was very patient on my date. It got pushed back because I didn't know if we were going to sell the car locally in Denver, but that changed. And because he extended the pickup date for 30 days out, when it got close, I told him we needed to bring it to Pennsylvania. And that day I reached out, he had a driver within two hours to pick it up. It was just great, and the driver got here within two days, so it was a very fast turnaround. It was a really good experience.
The transporter did great as well. He came early. He kept me updated on his ETA. It was a really quick interaction. He had to change locations on where to pick up the vehicle, but he told me where to meet him. He got in the night before and slept in his truck to keep it around the same time that he promised to be here, so I really appreciated that. I'll definitely be using them again. I recommend AmeriFreight.
Thank you for the detailed feedback—it means a lot that you noticed the extra care we put into communication and planning. We’re so glad we could earn your trust and make the whole process feel easy and well-organized.
Reviewed April 17, 2025
I used AmeriFreight before, so I used them again this time because I was moving cross-country. Their customer service was excellent, and their pricing was really transparent. Their quote was reasonable. It was lower than the other companies.
And the pick-up was not entirely in AmeriFreight’s hands because they hire outside contractors. And sometimes the outside contractors don’t call you immediately with updates. But any time I couldn’t reach them, AmeriFreight would handle it. So, AmeriFreight was always available, and they did a great job. So, it’s always been a really good experience with them.
It’s always great to hear from a returning customer—and even better knowing we lived up to your expectations again. We appreciate you recognizing our efforts to keep the process smooth from start to finish. Thanks for your trust and for the kind words about our service!
Reviewed April 17, 2025
We were moving from California to Tennessee. A friend of mine had previously moved to North Carolina from California, and she used AmeriFreight and recommended it highly. Setting up the transport was super easy. I went online and put in my information and then I was contacted by an agent. He gave me a quote and indicated that once drivers knew their route, they would send a quote to see about if I wanted to use them. And then he kept in contact with me saying, "It's still too early. Haven't heard anything yet. Typically, the drivers start about a week or two weeks prior to the pick-up." And that's what happened. And then I was contacted that there was a driver who had put in a cost and we went with it.
the driver was great and very helpful. Everybody, from the very beginning all the way through the end of the transport, was just flawless.
Reviewed April 16, 2025
We chose AmeriFreight because of the reviews and the number of articles that said they were the number one freight company for car transports.
My parents traveled from Dallas to Palm Springs on an extended trip. We determined that their health was not good enough to drive back by themselves, so we flew them home and transported their car.
I was getting a little bit nervous because we were getting close to the moving date and not hearing anything. I reached out to our representative, and I appreciated that she was always easy to get ahold of.
She was surprised that none of the truckers had bid on it yet. So she did some research and got a transport company that was willing to do it. It seemed like we paid a little extra to the company, but we felt that that was fair.
When the tracking company told us what date they were picking up the car, we were preparing so we would have everything ready at that point. However, the morning before the date they gave us, they said they were an hour away, and the car was ready.
We were not prepared because it's supposed to be the next day. They seemed to think that was the date they were supposed to pick it up. I talked to the AmeriFreight representative and told them that we were under the impression that it was the next day.
And then they said, “Well, if we don't pick it up today, we can put it back up on the bidding board”. But we were afraid to do that because my parents had a flight within a couple of days. So, we just got the car ready as quickly as we could.
The truck couldn't get in, as my parents were in a gated community in Palm Desert. They pulled the truck right up to the gate, and my parents could just drive the car right out to the gate. They met the driver right away, and he loaded it.
I was not there, but my parents were. They said the driver was very polite, very professional. He waited and gave another couple of hours. And we were able to quickly pivot and have the car ready a day early.
I would say I would recommend them. We've done this before when we moved many years ago, and I know that coordination with truck drivers can be challenging. And I was grateful for AmeriFreight for being our navigator through all of that process.
We may be doing this again next year, so my parents can go back to the desert. In that case, we will use AmeriFreight, and probably won't even shop around.
We know the early stages of scheduling can feel a little uncertain, so we’re really glad our team was able to jump in and find the right carrier quickly. It’s great to hear things came together smoothly in the end—thank you so much for trusting us and for the thoughtful recommendation!
Reviewed April 16, 2025
I used AmeriFreight in the past and they did the job well. With them, it's really easy and I like that. I used them again. The drivers were fine and they did their job. But there could be an improvement in the communication with the drivers who pick up the cars. For this move, I was told one thing about the payment method that was necessary. But it turned out that they didn't take that particular payment method.
We’re so grateful for your continued business and glad to hear the pickup and delivery went smoothly. We apologize for the hiccup regarding payment methods—thank you for bringing it to our attention. We’re glad it didn’t impact your overall experience and hope to serve you again in the future.
Reviewed April 16, 2025
I was getting out of the army and I needed to transport my cars to another state. I did an open transport with AmeriFreight. I paid the exact amount as quoted. The transport was ok but I wish the delivery was at the exact delivery location, same thing as the pickup. That's one thing that's I was not comfortable with. But other than that, I understand. They can't really turn around a truck everywhere. It was dropped off close by, but I have to get people to get it. I wish I was able to choose the date of the drop off instead of them. Still, it is great to use them.
Reviewed April 16, 2025
I researched about three or four companies, and AmeriFreight’s information that was offered on the website was more concise versus vague writing. The rep I talked to was fine, and she demonstrated well-versed knowledge on everything. I then took their transport service from California to Atlanta.
We really appreciate you taking the time to compare options and ultimately placing your trust in AmeriFreight. It’s great to know the experience met your expectations and that our team was helpful throughout the process. Thank you for the thoughtful review!
Reviewed April 15, 2025
I had my Nissan transported from Texas to California. I chose AmeriFreight because my girl used them previously. Their customer service was pretty good. It was quick. It only took two days.
Reviewed April 15, 2025
I first dealt with the sales rep, and she was okay, but she sometimes sent me incorrect information, like the pickup date. I also dealt with a group in Florida that followed up to ask if I had received my car, but that was days after I already had it. Overall, it felt a bit disorganized.
I thought AmeriFreight’s pricing was high. I chose enclosed transport, so I expected it to cost more than open transport. I did get another quote that was about $400 less, but that one was a direct price, not through a broker.
With the broker, I had to pay $400 just to engage the service. AmeriFreight’s price was $2,400, while the direct quote was $2,000. In the future, I’d prefer to work directly with a company instead of going through a broker. I don’t like the broker system.
Thank you for sharing your candid feedback. We're sorry to hear the experience felt inconsistent and that some of the early communication didn’t meet your expectations. While we understand your concerns about cost and the broker model, we do appreciate you giving us the opportunity to assist with your transport. We’ll take your insights seriously as we work to improve clarity and consistency moving forward.
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