
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed May 25, 2025
My brother gave me a car, and I arranged AmeriFreight to transport it from Tennessee to Nevada. The communication with the driver was good, and everything went fine until the drop-off. When the car was dropped off, I thought it would be by the complex, but it was left on the opposite side of the road. I had to walk across the main street with my two-year-old son to get there. The driver was waiting, and I told him I could probably get a ticket because I couldn’t make a U-turn and had to wait for all the traffic to go, but he assured me I wouldn’t.
Reviewed May 24, 2025
Setting up the transport was smooth. John was my rep and he was great. He coordinated everything, and I didn't have to do a thing. The initial quote was $675, and I ended up paying $850. But the most important thing is they took care of the vehicle for me regardless of the price, so I was very satisfied with that.
Reviewed May 24, 2025
I had a Jeep Cherokee and a Ford Fusion shipped through AmeriFreight. They delivered them later than expected. They kept trying to deliver past midnight, which isn’t allowed in this area, so we had to work with them to set a new time the next day.
Their customer service responded quickly. The quote was pretty close to the actual price I paid, so that wasn’t too bad.
Reviewed May 24, 2025
My uncle gave me a 2003 Forester and I needed it moved from North Carolina to Western New York. AmeriFreight was the quickest in response and estimate. I liked the friendliness and good customer service of the rep I worked with. He was very helpful. Go for AmeriFreight. It was good. The car is great.
Reviewed May 21, 2025
Raziah ** handled my transport #**. Very professional, friendly, answered all my questions and explained the entire process to me. The driver, Eugene, was also friendly, helpful and capable. My vehicle was successfully delivered in 4 days. AmeriFreight and Raziah made this a very stress free experience. Would definitely recommend this company and would use again.
Thank you for the thoughtful review! We’re so glad Raziah helped make the process smooth and stress-free from start to finish. It’s great to hear everything went well with your delivery—we’d be happy to help again anytime!
Reviewed May 20, 2025
Shannon ** was my agent and order number was **. I was facing a bit of a unique challenge as I was having to travel to another state for a week before being able to receive my vehicle delivery. Shannon came up with an innovative solution and went beyond what was required to help me. Her kindness and extra effort means a lot to me and I’m so appreciative. I received my vehicle on the date I was told I would and the entire process went smoothly. Shannon was available to answer my questions throughout the whole process and even gave me her personal number to ensure I could reach her in case I needed anything. My positive experience with AmeriFreight was all thanks to her!
Thank you so much for sharing your experience! It’s wonderful to hear how Shannon went above and beyond to find a solution that fit your unique situation. Her thoughtfulness and dedication really shine, and we're so glad she helped make the process smooth and stress-free for you. We’ll be sure to pass along your kind words—she’ll be thrilled to hear them!
Reviewed May 19, 2025
Shipping my vehicle with AmeriFreight was great overall. However, I had no communication with the delivery guy for three days after they said they were gonna drop it off. They could have done better communicating what day they're gonna drop it off. Still, the delivery was good. I got my car, and I can’t complain.
Reviewed May 17, 2025
When I shopped for car transport carriers I received 27 quotes. Of the 27 only ONE picked up the phone and called me to help with our transport, Raziah ** of Amerifreight. Raz was amazing. She was always available for our calls and questions and she followed through throughout the entire process. The level of comfort and confidence we got from the attention Raz gave us made us feel so comfortable that not only was our car going to get there on time, if anything went wrong, we could call Raz. Five stars!
Wow—27 quotes! We’re so glad Raziah’s personal touch stood out among the crowd. It’s great to hear she made you feel confident and cared for throughout the journey. We’ll be sure to pass along your kind words to her!
Reviewed May 17, 2025
I’m glad I dealt with Christine from AmeriFreight because she was very patient with me. I talked to her a lot. At first, I thought I had the money for the transport, but it went up, so I couldn’t do it. When I was finally able to get the car since I got a loan from a family member, I called Christine to let her know.
The company that brought the car here stole four or five things. I texted the person to let them know there were things missing, and they said they didn’t know what those could be. But they should know because they probably had it in their truck.
We're grateful for your honest feedback and for recognizing Christine’s care and professionalism. That said, we’re very sorry about the trouble you experienced during delivery—it’s definitely not the kind of outcome we aim for. We take situations like this seriously and your input helps us strengthen how we handle these rare but frustrating challenges.
Reviewed May 16, 2025
I used AmeriFreight once before and they did a good job, so I was a repeat customer. Customer service was excellent. They were timely and proactive in communicating status. The price ended up increasing 15% and I expected some variability but not that much. It was for my mother-in-law's vehicle in Florida, and I scheduled it all. The neighborhood was too small for the driver to pull his big rig in, so I had a neighbor drive the car to Walmart and meet him. It wasn't as convenient, but I understand. The driver had multiple deliveries, so it took a couple of days longer due to some weather issues, but he was great. I met him at a convenient truck stop and picked up the car there. The only challenge I had was the payment had to be given directly to the driver versus through AmeriFreight. I would’ve preferred it to be a single transaction. I call AmeriFreight, they schedule, the driver loads and unloads, and I pay through AmeriFreight. But I understand they're bidding it out to independent contractors. I have recommended AmeriFreight to a couple of people.
We’re so grateful to have earned your repeat business! Thank you for the honest and detailed feedback. While coordinating with independent carriers can come with some variables, we're glad to hear the process was still manageable and the driver was reliable. For future shipments, we do offer the option to pay us in full for a more streamlined experience, and we’d be happy to walk you through that if it’s a better fit next time.
Reviewed May 15, 2025
I used AmeriFreight to move some vehicles from my house to my brother's house. I did look for anyone else, but I went with AmeriFreight because of their customer service. It was good. The driver who came and picked up everything was great.
We’re happy to hear everything went smoothly and that both our team and the driver left a positive impression. Thank you for choosing AmeriFreight and for taking the time to share your experience—we appreciate the recommendation!
Reviewed May 15, 2025
I spoke with their representative, Christine. She was great, awesome, and she was always calling me back to let me know what’s going on.
The driver was great, and he was better than I thought because I was okay with an open trailer, and he happened to be coming from up north down to Naples, Florida, in a two-car enclosed trailer, and it worked out perfectly for both of us. He got here in a timely manner like he said he would. When we were done, I paid him, and everything was perfect.
I had a good experience with AmeriFreight Auto Transport. Everything was fine. They did exactly what they said they were going to do. I’ve also recommended them to one friend.
We’re so pleased Christine made a strong impression and kept you informed every step of the way. Sometimes those unexpected trailer upgrades end up being a nice surprise—we’re glad it worked out even better than planned. Thank you for your thoughtful recommendation and for passing our name along.
Reviewed May 15, 2025
AmeriFreight has provided us with better pricing compared to other transporters. Scheduling for our relocation from New Hampshire to Iowa was very easy, and the communication was perfect.
We're so pleased to hear your move went off without a hitch. Getting your vehicle to Iowa in just a few days, with solid communication throughout, is exactly the type of experience we aim to deliver. Thanks for choosing AmeriFreight!
Reviewed May 15, 2025
Christine was excellent to work with. This was our first time transporting a car, so we had a lot of questions but Christine was patient and took time to answer all of them. Our car moved from Florida to Massachusetts in 2 days at a reasonable cost. Pick up and Drop off as planned without any issues. Would definitely use again and recommend to others.
We're so glad Christine could walk you through the process and make your first vehicle shipment a smooth one. It’s great to hear everything went according to plan. Thanks for allowing us to assist, and for recommending AmeriFreight!
Reviewed May 14, 2025
I had my vehicles transported from Georgia to Vegas. I went with AmeriFreight because they offered a better price. The customer service was fabulous, and everything was communicated well. The transport driver was wonderful.
We’re glad our pricing and service stood out during your search, and it’s great to hear the handoff with the carrier added to the great experience. Thank you for choosing AmeriFreight!
Reviewed May 14, 2025
Shipping my car with AmeriFreight was excellent. A friend of mine in Florida gifted me a car, but I live in Texas, and the condition was that I ship it. I called three companies, and AmeriFreight was the first to answer. The setup with their representative was great, but they had me worried because I didn’t get any responses confirming when the pickup was until two days before, which made me anxious.
Thank you for the five-star rating and for trusting us with your shipment. We're glad the overall process met your expectations, and we appreciate your honesty about the communication delay. Feedback like yours helps us better support our customers from start to finish.
Reviewed May 14, 2025
I had a good experience with AmeriFreight when I was relocating from New Mexico to Georgia. I saw that they had good reviews and high ratings online, so I went with them. Their pricing was fair. Their representative was really good at helping me set everything up. The communication was also good. I was able to contact them via phone call. They also sent me a text message and email. The pickup and drop-off was very easy. The condition of the vehicle was the same as it was when I dropped it off. I will recommend using them.
It’s wonderful to hear that the process felt smooth, well-communicated, and within your budget. Knowing your vehicle arrived just as it left, and that we helped take stress off your plate, means a lot to us. We’re grateful for your recommendation and were glad to be part of your move!
Reviewed May 14, 2025
When I needed to send an SUV from Wisconsin to a friend in Texas, I did a search and found that AmeriFreight Auto Transport is the second or third rated vehicle movers. So I called them and got going from there. Their customer service representative helped me find the right option. We had good communication during the shipment and getting it delivered. However, it was a little more expensive than I had originally been quoted. But I needed to move it, so they got the job done.
Thank you for placing your trust in us after your research. We're glad we could deliver a reliable and well-communicated experience. It’s great to know your SUV arrived safely, and we truly appreciate your feedback!
Reviewed May 14, 2025
I had a car transported from Florida to New York and chose AmeriFreight because the pricing was pretty good. However, it ended up costing more because they couldn’t get anybody to pick up the car at the original quoted price, so I had to pay a little more to get it done. They did get the job done at a competitive price. It was what everybody else was kind of quoting in the beginning, but again, the price wasn't what was originally discussed. There was a little glitch in the delivery, but they did work it out.
Thank you for the review and for giving us the chance to coordinate your Florida-to-New York transport. We recognize that price changes can be disappointing, even when they remain competitive, and we appreciate your patience as we worked through the process. We're happy your Odyssey arrived as expected and that we could address the delivery issue quickly.
Reviewed May 14, 2025
I had no problem scheduling the transport with AmeriFreight at all. The cost was a little expensive, but we were able to deal with it.
The pickup and delivery all went very smoothly. It went from South Carolina to Rhode Island. The agent that we used, Harry Davis, worked out very well. We had a good communication.
We're so pleased to hear that your transport went smoothly and that Harry’s support made a positive impression. We understand cost is always a factor, and we're glad you felt the service lived up to your expectations. Thank you for your recommendation!
Reviewed May 14, 2025
Setting up the transport with AmeriFreight from California to Wyoming across 1,400 miles was good. Communication with them was also good, and there were no issues with pickup and delivery. The final cost was a little more expensive than I expected. But it was a custom delivery as the car was inoperable, so that was what caused that.
Thank you for trusting us with your long-distance transport, especially given the extra considerations for an inoperable vehicle. We’re glad the communication felt clear and the process went smoothly from start to finish. We truly appreciate your understanding and your kind words.
Reviewed May 13, 2025
Highly recommend AmeriFreight if you need to ship a car from cross-country or even within state. Excellent communication and excellent pick up and drop off times you can feel safe interest them with one of your biggest assets. I did extension research and found a more freight to be the most reliable and honest.
Thank you for the kind and thoughtful review! We're so glad to hear that our communication and timing met your expectations, and that you felt confident trusting us with your vehicle. It means a lot that your research led you to choose AmeriFreight—we truly appreciate the recommendation!
Reviewed May 10, 2025
Raziah ** did a great job with order #**. She helped me find a carrier to take a CRV from Seattle, WA to a small town in upstate New York called Hamilton. The car was delivered exactly as scheduled and the carrier she recommended was very easy to work with.
Thanks for sharing your experience! We're glad Raziah was able to find a dependable carrier for your CRV. It's always great to hear when things arrive right on time and the process feels straightforward. We appreciate you trusting us with your shipment!
Reviewed May 10, 2025
This was my first experience having my car transported from one side of the country to the other side of the country. My experience with AmeriFreight and Katie ** was all ACES! Katie kept me well informed throughout the entire process. First impressions are lasting impressions and I will not hesitate to use Katie and AmeriFreight again.
We really appreciate your review. It’s great to hear that Katie kept you well informed and made the process feel manageable from start to finish. We're glad your first long-distance transport was such a positive one!
Reviewed May 6, 2025
I needed a vehicle transported but because I'm off the beaten path it was difficult to find someone else at a reasonable rate. I canceled the order twice but Liz was there to help & accommodate. No attitude when I canceled just "WE ARE HERE WHEN YOU NEED US" very pleasant experience.
Reviewed May 4, 2025
I did some searching online and then came up with AmeriFreight as one of several options that I looked into. After speaking with them, they seemed to have the best service. John, the person I spoke with, was very knowledgeable, and he answered all my questions. At the time, it was the second lowest estimate that I received, so I decided to go with them. The pick-up and delivery of my vehicle were both seamless. I was not in California when it was delivered, my son was, and they were very accommodating with him and his schedule to make sure that they could drop it off to him.
Thank you for the thoughtful review! We’re so glad John was able to answer all your questions and help you feel confident in choosing us. It’s great to hear the pickup and delivery went smoothly and that the carrier worked around your son’s schedule—those little details make all the difference. We truly appreciate the recommendation!
Reviewed May 1, 2025
I had contacted a company out of California initially, who said the drivers that accepted the job couldn't do it, wanted money up front and changed the price – this is common practice because what the company offers is not necessarily what the driver wants to charge. A week had gone by and they messed up the date anyway, so I told them to forget it.
I then called AmeriFreight because it was somewhere close, and it was excellent. The communication was instant and answered any questions. Customer service was really good. I got my car delivered out of Ashland. It was Tennessee they went and got it.
The price was still different. It’s not always the same price because it depends on who’s picking it up and what they charge. I found that out because I had gotten two other vehicles shipped in a year’s time. But I would definitely use them again, and recommend it to anybody that was looking for freight.
Reviewed April 30, 2025
I used AmeriFreight when I transported my vehicle from California to Maryland. Their quote was ok. The pick up and delivery could have been better. I was dealing with people who barely spoke English. The drivers did not give me a good experience.
They weren't on time and I had something scheduled. They were supposed to come on a Wednesday. Tuesday and Thursday wouldn’t work since my mom wouldn’t be there because she was working. My mom can only do it on a Friday. So they had to wait two days after they were supposed to come on a Friday. They were two days late for that. Other than that, everything AmeriFreight did was good.
Reviewed April 30, 2025
I used AmeriFreight for the first time a year ago. I got them off of a general search, and when I reached out and spoke to them, I felt comfortable so I used them. Then I wound up using them again and it was just as good as the first time. They’re not only reputable, but their pricing was also transparent, and scheduling pickup and drop-offs with them was easy.
Reviewed April 30, 2025
I'm glad I gave AmeriFreight a try to transport my sister’s car from New Orleans to Ohio because it worked out really well. The person I talked to was very helpful. She told me things to look out for and answered all the questions I had. The transport lasted two days. The guy driving the truck had several other cars that he had to drop off, but it was okay with us. If I had to move a car again, I would use AmeriFreight.
Reviewed April 30, 2025
AmeriFreight got my vehicle from all the way across the country flawless. It was really, really great. Their cost was reasonable and the service was great. I already recommended AmeriFreight. My ex-wife has booked her vehicle to be shipped with them as well.
Thank you for the great feedback! We’re glad to hear everything went so well with your cross-country transport and that you felt confident enough in our service to recommend us to others. It means a lot to have your trust, and we’re happy to help again anytime!
Reviewed April 30, 2025
I loved every part about my delivery. They had really good customer service. I only dealt with one representative the whole time. Didn’t have to talk to multiple people. I had all my questions answered in a reasonable amount of time. I would use the company again if I ever needed to ship my car.
Reviewed April 30, 2025
** I had a fantastic experience thanks to the outstanding customer service and genuine friendliness from Michelle. She assisted with shipping my vehicle from Tennessee to Nevada and made the entire process smooth and stress-free. From start to finish, she was attentive, informative, and made me feel truly valued. It’s rare to find such warm, professional service these days—highly recommended!
Reviewed April 30, 2025
I moved from Florida to Texas, and I used AmeriFreight for a closed transport of my car. The quote was great. They picked it up on a Monday and brought the vehicle to my house on Wednesday. It was supposed to be here by Thursday or Friday. But they got it here early.
I was kinda skeptical about the timeframe, because we were back and forth over the phone. And then the caravan kept saying, “We're gonna get you there. Just be patient.” And it's like I didn't know it was a bid for the job.
I figured it was a bid because she said that if you put your car on there for less than just say $500 or $600, and somebody else sees a car that they can take for $1,200, they're gonna take that $1,200 instead of the $500. I was just kind of iffy. But everything rolls in place. It was great.
Reviewed April 25, 2025
Harry was very informative and lead me through the process. Car arrived on time and safely. No upfront money or credit card until ride and price secured. Overall good experience as explained by Harry in his initial call.
Thank you for recognizing Harry’s efforts! We’re so glad he made the process clear and that your car arrived safely, as planned.
Reviewed April 23, 2025
I transported my Fiat 500X from California to Texas with AmeriFreight about a month ago. The person I talked to, she was the sweetest person and was just so helpful that I was glad I picked them. Because when I talked to the other people with quotes, they weren't very nice. I was hoping for a lower price but that didn't happen. I would have been upset if it was a lot higher than what everybody else quoted me, but it wasn't. I started out at $900 and I ended up paying around $1,200. It was a good quote.
The pickup was a little bit long. It was supposed to be picked up in the afternoon and he didn't get there until 9 o'clock at night. It was a bit late, but it was the same day, so it was no big deal. It was easy. He just picked it up and put it on his transport, and that was it. I was trying to have the car delivered by the time that I got to Texas, so they picked up the car a few days before I left. And then they were supposed to deliver it the day that I got here, but they delivered it a day and a half before. They got there sooner than they were supposed to, so I was very happy with that. It was a great experience. I would recommend them to anybody.
Thank you for taking the time to share such detailed feedback. We're so glad to hear your vehicle arrived safely and ahead of schedule, and we truly appreciate your trust in our service.
Reviewed April 23, 2025
We needed to transfer my son’s car down here in Georgia from New York. AmeriFreight was the cheapest so we went with them. The pickup was fine but I didn’t like the drop-off part because the driver thought he didn’t fit in my subdivision. So I had to drive my car to go get it. But other than that, it was fine.
Thank you for trusting us to ship your son's car to Georgia. We’re happy to hear everything went well overall, and we appreciate your flexibility during delivery!
Reviewed April 23, 2025
We had a good experience with AmeriFreight. I moved and had to transport a sedan. The lady I spoke to was outstanding and one of the best customer service representatives I’ve ever talked to. She went out of her way to educate me about how the industry works and what other companies do and don’t do. With that, she helped me make a decision. It was a little overpriced, but it is what it is.
They have these third-party Russian companies who are nice people. Nothing bad happened, and no one was bad. I went and met with them on the pick-up and delivery. My car is totally fine. It’s just a little rough, cold, uncourteous, and not as clean and professional. It could have been more sophisticated. Overall, I would recommend AmeriFreight to a friend, but I would suggest that they improve on communication.
Thank you for the thoughtful review! We’re glad Gina made such a strong impression and helped guide you through your cross-country move. Your feedback on the carrier’s handling and delivery logistics is noted, as we continue to improve each part of the customer experience.
Reviewed April 23, 2025
AmeriFreight has excellent customer service. The woman I worked with, Rosie or Rosalind, was the best. She got my car shipped down to Florida.
We were planning to drive it back, but at the last minute we realized we couldn’t and had to change plans. She found a shipper for me within about 20 minutes and said she could have someone pick it up that day or the next.
Because of that, we were able to make flight arrangements since I could ship my car. The way everything worked out was unbelievable. The car arrived exactly as promised. It couldn’t have worked out any better. I had a very positive experience.
We're so glad your Audi dealership pointed you in our direction! Rosalind's dedication really shines through, and we're happy she was able to move quickly to meet your changing plans. Thank you for your recommendation!
Reviewed April 23, 2025
The customer service at AmeriFreight was okay. The lady that I spoke with was one of the main people that we dealt with and she was wonderful. But the third-party customer service you guys use was not very helpful at all. They could offer me no good information about what was going on. There was a delay with the vehicle and they were just reiterating what was on the paperwork and didn't try to provide any updates or offer to look into things. So I ended up just waiting until I could speak with our main contact directly with AmeriFreight itself.
The vehicle arrived in its original condition, but we had to meet the driver. Even though I was assured that it wouldn't be a problem for him to come into my neighborhood, he ended up having trouble finding my neighborhood and said that there was no way he could bring the truck in there. So we had to walk across into the next neighborhood over to meet up with him and get the car.
Thanks for your thoughtful review. While we’re glad our direct team was able to support you well, we apologize for the issues you encountered with the carrier. We’re always working to ensure better alignment between all parties involved, and your feedback helps us continue to improve.
Reviewed April 23, 2025
It was amazing, and it was so much easier than I thought it was going to be. My main concern was cost and AmeriFreight had the best price out of the various quotes I received. The service was great. From the customer service folks to the driver, everybody was polite, helpful, and very professional. When the car arrived at its destination, I asked about the delivery date, and they let me know exactly what was going on, so I didn’t have any problem.
Thanks for sharing your experience! We're glad our pricing stood out and that the service backed it up. It's great to hear our team and the driver kept you informed and everything went as planned. We appreciate the recommendation!
Reviewed April 23, 2025
I needed to move the car from California to Texas and my roommate suggested AmeriFreight. The organizer was good. He has excellent knowledge and level of professionalism. The price he quoted was accurate. I was available for the pick up and we set up a pickup point at a big parking lot. The courier driver walked around, took pictures and asked questions. AmeriFreight is the way to go.
Reviewed April 23, 2025
I worked with Maleah ** and they were to pick my Jeep up on Monday and the truck driver canceled. She got me another carrier for the next day and called me at 7:00pm on her own time to let me know she had found one. She was simply amazing to work with.
Thank you for recognizing Maleah’s efforts! We’re proud to have team members who go above and beyond for our customers, and we’re so glad she was able to assist you with the shipment of your Jeep.
Reviewed April 23, 2025
I was shipping my BMW 430i to Georgia. I saw AmeriFreight on Yelp and checked out the reviews first because I didn’t want my car to get stolen. I did everything online, and someone called me. He was very professional, asked me my time frame, and got everything done. He gave me two days, and my car was there the very next day. The driver stayed in contact with me. I don’t even know if it was 24 hours. The cost was reasonable and a good price for safety and insurance. I still keep their number in my phone in case I use them again. It’s a safe service.
Reviewed April 23, 2025
I used AmeriFreight to transport my car and it was fine when it arrived. They have great customer service and the guy was responsive, which was nice.
Reviewed April 19, 2025
I had the vehicle in Colorado and driving it to Virginia was an iffy circumstance. We did a search online and AmeriFreight came up with very high ratings and standards, so we went with them. At first, they came in at 1,800, and then they reduced it by 100. But then we found out the carrier didn’t have the correct equipment when they showed up. Another carrier had the same issue. The third one had too many vehicles on the truck, half the vehicle was hanging off the thing. When the fourth time came around, I was able to then say, “Yeah, let’s raise the price up.” I think it was another 300 bucks, and that worked.
Based on all the issues, I feel like if I had just done the 1,800 right up front, everything would have happened in one shot. An issue I had is that it was always someone different when I called, and that person had to pick it up from the start. I never got the first gentleman, I got two other folks. But AmeriFreight were very available, and everyone seemed to have a good handle on what I was trying to do. They even advised me if they thought a carrier was gouging, which was great, I really appreciated that.
I thought AmeriFreight went over and beyond for me because of those prior snafus. It was supposed to be a three-day freight, and it happened in three days. My vehicle arrived in great shape.
Reviewed April 17, 2025
It's the 3rd time I've used AmeriFreight, and it's been uniformly positive every time. On time, price as promised, no damage to the vehicles. Very clear, both orally and in writing. On the delivery, in all three cases that I've used them, the street for delivery was too narrow, so what they do is they have me meet them at a shopping mall a couple of miles away. It's just a minor inconvenience, but that's the breaks of the game. You can't fit an 18-wheeler on a typical residential street.
It’s always a pleasure working with you! We really appreciate your continued trust in our service and are glad each transport has gone according to plan. Thanks for highlighting the small things too—those details help others know what to expect.
Reviewed April 17, 2025
One of my friends used AmeriFreight. They had good reviews. So, I used them when I was moving to Florida. It was picked up from California, and I think it only took like three or four days. My car got here very fast.
Their representative was very kind and I felt very comfortable reaching out to her at any time, and the driver was fine. When we were picking up my car, we had to go to a parking lot that was three minutes away from my house.
My friends should use it if they have to transport their car.
Reviewed April 17, 2025
I had to get my father's vehicle back home from Denver to Pennsylvania. I had a couple of offers for transport, however AmeriFreight was the first contact me. The gentleman I worked with was awesome. He was patient and provided lots of information. He made me feel secure about giving them my business. And when he put the bid out to give me more of a final quote, he told me about the driver’s rating and insurance. The other companies just emailed me quotes, but they never called.
The guy was very patient on my date. It got pushed back because I didn't know if we were going to sell the car locally in Denver, but that changed. And because he extended the pickup date for 30 days out, when it got close, I told him we needed to bring it to Pennsylvania. And that day I reached out, he had a driver within two hours to pick it up. It was just great, and the driver got here within two days, so it was a very fast turnaround. It was a really good experience.
The transporter did great as well. He came early. He kept me updated on his ETA. It was a really quick interaction. He had to change locations on where to pick up the vehicle, but he told me where to meet him. He got in the night before and slept in his truck to keep it around the same time that he promised to be here, so I really appreciated that. I'll definitely be using them again. I recommend AmeriFreight.
Thank you for the detailed feedback—it means a lot that you noticed the extra care we put into communication and planning. We’re so glad we could earn your trust and make the whole process feel easy and well-organized.
Reviewed April 17, 2025
I used AmeriFreight before, so I used them again this time because I was moving cross-country. Their customer service was excellent, and their pricing was really transparent. Their quote was reasonable. It was lower than the other companies.
And the pick-up was not entirely in AmeriFreight’s hands because they hire outside contractors. And sometimes the outside contractors don’t call you immediately with updates. But any time I couldn’t reach them, AmeriFreight would handle it. So, AmeriFreight was always available, and they did a great job. So, it’s always been a really good experience with them.
It’s always great to hear from a returning customer—and even better knowing we lived up to your expectations again. We appreciate you recognizing our efforts to keep the process smooth from start to finish. Thanks for your trust and for the kind words about our service!
Reviewed April 17, 2025
We were moving from California to Tennessee. A friend of mine had previously moved to North Carolina from California, and she used AmeriFreight and recommended it highly. Setting up the transport was super easy. I went online and put in my information and then I was contacted by an agent. He gave me a quote and indicated that once drivers knew their route, they would send a quote to see about if I wanted to use them. And then he kept in contact with me saying, "It's still too early. Haven't heard anything yet. Typically, the drivers start about a week or two weeks prior to the pick-up." And that's what happened. And then I was contacted that there was a driver who had put in a cost and we went with it.
the driver was great and very helpful. Everybody, from the very beginning all the way through the end of the transport, was just flawless.
Reviewed April 16, 2025
We chose AmeriFreight because of the reviews and the number of articles that said they were the number one freight company for car transports.
My parents traveled from Dallas to Palm Springs on an extended trip. We determined that their health was not good enough to drive back by themselves, so we flew them home and transported their car.
I was getting a little bit nervous because we were getting close to the moving date and not hearing anything. I reached out to our representative, and I appreciated that she was always easy to get ahold of.
She was surprised that none of the truckers had bid on it yet. So she did some research and got a transport company that was willing to do it. It seemed like we paid a little extra to the company, but we felt that that was fair.
When the tracking company told us what date they were picking up the car, we were preparing so we would have everything ready at that point. However, the morning before the date they gave us, they said they were an hour away, and the car was ready.
We were not prepared because it's supposed to be the next day. They seemed to think that was the date they were supposed to pick it up. I talked to the AmeriFreight representative and told them that we were under the impression that it was the next day.
And then they said, “Well, if we don't pick it up today, we can put it back up on the bidding board”. But we were afraid to do that because my parents had a flight within a couple of days. So, we just got the car ready as quickly as we could.
The truck couldn't get in, as my parents were in a gated community in Palm Desert. They pulled the truck right up to the gate, and my parents could just drive the car right out to the gate. They met the driver right away, and he loaded it.
I was not there, but my parents were. They said the driver was very polite, very professional. He waited and gave another couple of hours. And we were able to quickly pivot and have the car ready a day early.
I would say I would recommend them. We've done this before when we moved many years ago, and I know that coordination with truck drivers can be challenging. And I was grateful for AmeriFreight for being our navigator through all of that process.
We may be doing this again next year, so my parents can go back to the desert. In that case, we will use AmeriFreight, and probably won't even shop around.
We know the early stages of scheduling can feel a little uncertain, so we’re really glad our team was able to jump in and find the right carrier quickly. It’s great to hear things came together smoothly in the end—thank you so much for trusting us and for the thoughtful recommendation!
Reviewed April 16, 2025
I used AmeriFreight in the past and they did the job well. With them, it's really easy and I like that. I used them again. The drivers were fine and they did their job. But there could be an improvement in the communication with the drivers who pick up the cars. For this move, I was told one thing about the payment method that was necessary. But it turned out that they didn't take that particular payment method.
We’re so grateful for your continued business and glad to hear the pickup and delivery went smoothly. We apologize for the hiccup regarding payment methods—thank you for bringing it to our attention. We’re glad it didn’t impact your overall experience and hope to serve you again in the future.
Reviewed April 16, 2025
I was getting out of the army and I needed to transport my cars to another state. I did an open transport with AmeriFreight. I paid the exact amount as quoted. The transport was ok but I wish the delivery was at the exact delivery location, same thing as the pickup. That's one thing that's I was not comfortable with. But other than that, I understand. They can't really turn around a truck everywhere. It was dropped off close by, but I have to get people to get it. I wish I was able to choose the date of the drop off instead of them. Still, it is great to use them.
Reviewed April 16, 2025
I researched about three or four companies, and AmeriFreight’s information that was offered on the website was more concise versus vague writing. The rep I talked to was fine, and she demonstrated well-versed knowledge on everything. I then took their transport service from California to Atlanta.
We really appreciate you taking the time to compare options and ultimately placing your trust in AmeriFreight. It’s great to know the experience met your expectations and that our team was helpful throughout the process. Thank you for the thoughtful review!
Reviewed April 15, 2025
I had my Nissan transported from Texas to California. I chose AmeriFreight because my girl used them previously. Their customer service was pretty good. It was quick. It only took two days.
Reviewed April 15, 2025
I first dealt with the sales rep, and she was okay, but she sometimes sent me incorrect information, like the pickup date. I also dealt with a group in Florida that followed up to ask if I had received my car, but that was days after I already had it. Overall, it felt a bit disorganized.
I thought AmeriFreight’s pricing was high. I chose enclosed transport, so I expected it to cost more than open transport. I did get another quote that was about $400 less, but that one was a direct price, not through a broker.
With the broker, I had to pay $400 just to engage the service. AmeriFreight’s price was $2,400, while the direct quote was $2,000. In the future, I’d prefer to work directly with a company instead of going through a broker. I don’t like the broker system.
Thank you for sharing your candid feedback. We're sorry to hear the experience felt inconsistent and that some of the early communication didn’t meet your expectations. While we understand your concerns about cost and the broker model, we do appreciate you giving us the opportunity to assist with your transport. We’ll take your insights seriously as we work to improve clarity and consistency moving forward.
Reviewed April 9, 2025
This is the first time using this kind of service. Moved from AZ to Maine. Henry ** was able to answer all concerns and questions. Contact was constant throughout the whole process. Was able to keep within my budget which was great. And even arrived a day early. Can’t recommend this service enough.
Thanks for trusting us with your big move from Arizona to Maine! We’re happy Henry helped keep things stress-free and budget-friendly along the way.
Reviewed April 8, 2025
I had an amazing experience with the car delivery service and I am extremely satisfied with the car delivery service! RosaLind ** took care of everything online and through phone calls, ensuring a hassle-free experience. My car was delivered in 5 days, and the long-distance delivery was flawless. The car arrived in perfect condition, and the entire process was smooth.
Rosalind will be so happy to hear this! We’re glad your experience felt seamless and that your car made it safely and quickly—exactly how it should be. Thank you for choosing AmeriFreight!
Reviewed April 7, 2025
I was very nervous about shipping a car across country, especially since we would have to rely on a trusted third party to receive the delivery on our behalf without inconveniencing them terribly. The key to a successful shipping experience was to get the car there safely and in a timely manner for the receiving party, and that would mean lots of proactive communication from the driver. Our AmeriFreight customer service rep was amazing pulling the initial details together for us and walking us through the process including getting us the exact right driver for our needs. Long story short, the driver did everything in his power to make the experience work for us.
Firstly, we were his last pickup before the journey. He knew it would be best logistically to deliver our car last, so when he collected our car, he unloaded ALL OF THIS OTHER vehicles and loaded ours in the front so we'd be the last delivery. Then he kept our receiver in good communication of his timeline. The delivery was made perfectly, the vehicle was in perfect condition, and our receiving party was thrilled with how simple the driver made everything for their schedule. I would ship again, and only with AmeriFreight. They knocked it out of the park, and they were all so nice! From the moment I first contacted AmeriFreight, it took a total of 1 week to get everything set up, find a driver, get the car collected, and deliver the car. And the price was extremely reasonable and competitive. My opinion is that if you need to ship a vehicle, look no further than AmeriFreight.
Wow, thank you for such a detailed and thoughtful review! We’re thrilled everything aligned so perfectly, from the timeline to the care your receiver experienced. It means a lot to us that you trusted AmeriFreight for such a big move—and we’ll be here when you need us again.
Reviewed March 31, 2025
I used Amerifreight to ship my vehicle from Michigan to South Carolina and have nothing but good things to say about them and my personal experience with John **. He met every expectation I had better than any other company I contacted. My freight number is **. 10/10 would recommend!
We’re so glad John exceeded your expectations and that everything went so smoothly! Thank you for the high recommendation—it really means a lot.
Reviewed March 27, 2025
Abner did a great job. He was delayed coming to pick up my Jeep due to traffic but very communicative as his ETA changed. Henry ** made sure everything was running smoothly as well, emailing and texting throughout the day. Would definitely use them again! They were a great company to work with!
It sounds like Henry and the driver made a great team to keep things on track! We appreciate you trusting us with your Jeep and hope we can work with you again.
Reviewed March 26, 2025
This is the second time we have used AmeriFreight. We transported our car from New Hampshire to Seattle. The price was fair and the car actually arrived a bit early. The Driver was responsive and professional. No problems with the car. It was dirty but we knew that was going to happen transporting it mid-winter and uncovered. I would absolutely recommend AmeriFreight.
It’s great to hear your second experience with us was just as solid as the first! Sounds like your driver really delivered (literally and figuratively). Thanks for sticking with us—we’ll be here when you need another vehicle shipped!
Reviewed March 26, 2025
I thought AmeriFreight was great. I needed to transfer a vehicle, and I chose them because out of three companies I looked at, they were the ones that were able to deliver the quickest.
The organizer was great. The original pickup point was in Fort Myers, Florida, and it was supposed to take two days. The final price was actually less than the quote.
The driver was super nice and a great guy. He went out of his way to help me and meet with me. He did a good job. That was when we had a really weird snowstorm in the south, so the vehicle got there a little dirty. He was gonna stop and clean it up, but it was late, and I just said I’ll run it through the car wash on my own.
We’re happy the delivery went quickly and the lower final cost was a pleasant surprise! Thanks for being so understanding about the road grime too—sometimes weather has its own plans.
Reviewed March 25, 2025
AmeriFreight gave us timely service and we were pleased with the experience. I needed to ship a car to my son in North Carolina. The original pickup was going to be Saturday and it was not supposed to get there until the following Thursday. The lady who coordinated it did a great job. They were able to expedite the transport, picked it up on Friday, and it got there on Monday.
The transport driver met my husband in our cul-de-sac and everything went fine. Unfortunately, my son at the time was at an Airbnb and it didn’t have enough room for him to drop the car off, so the driver dropped it off at a local Walmart parking lot. The car was in perfect condition.
We were very pleased with the service and the professionalism, and the communication between the driver and us was great.
We love hearing that your car arrived early and that we were able to adjust for your son’s location! Thanks so much for the detailed feedback—it really helps others understand the auto shipping process.
Reviewed March 25, 2025
The transport organizer from AmeriFreight did a good job helping me set everything up and get a person willing to do the move. He always answered my questions and called me back when I had questions. The quote was also a lot cheaper than what other companies wanted.
It took about two to three days for my stuff to be delivered. The pickup was in Taylorville, Illinois, and the final destination was in Brooksville. The courier driver kept me updated on where he was and how long it would be until he arrived.
It’s great to hear Harry made the process feel easy and that the updates and support helped things go off without a hitch. We're grateful for your recommendation and glad we could deliver the value and reliability you were looking for.
Reviewed March 25, 2025
The customer service was awesome with AmeriFreight. There was a delay in getting communication around at first, but once we had the text message thread, it was easier. There were delays due to weather and they let me know. They were great in terms of follow-up. It was very helpful.
Thanks for rolling with the weather delays and for your kind words about our support team! We’re glad everything worked out and appreciate you choosing us.
Reviewed March 24, 2025
This was the 5th vehicle they moved for me over the last year, Sy ** stayed in steady communication, rate was fair and driver called daily to update. Great service. On each classic car Sy handled for me they gave the care you would expect. Pickup and delivery times were accurate. Very personable and easy to deal with.
It’s been a pleasure moving your classics over the past year! Sy and the team really enjoy working with you, and we’re so glad each transport has gone well. Thank you for choosing AmeriFreight!
Reviewed March 24, 2025
Great experience. The process was fast and easy, and Shannon was great to work with. I called super last minute and they had the car delivered within 3 days, from first call to my doorstep across the country. Hopefully I don't need to ship a vehicle anytime soon, but if I do, I know where to go. Highly recommend!
We’re so happy the timing worked out perfectly and that Shannon made the process feel simple and smooth. Thanks for choosing AmeriFreight—we’re here anytime you need us again.
Reviewed March 21, 2025
I purchased a Chevrolet Tahoe and I had to transport it over a four-hour distance. I chose AmeriFreight because of the price. Henry was my point of contact. He got me the best deal and booked me. He was very easy to deal with, very responsive to all my questions. The car arrived in good condition.
The price ended up being higher than I expected. There was an initial price and then it just kept bumping up. Ended up $150 more than I expected. I know the pricing is something they can't control because they have to bid but I was able to book my reservation and have my pick-up quicker. Normally, it would be five to seven business days after you book. And I was able to get it the next day.
Thanks for your thoughtful feedback—it’s great to hear the service and timing met your expectations. While pricing can fluctuate due to carrier bids, we truly appreciate your patience and understanding. We're happy to know Henry helped make it a smooth and reliable experience overall.
Reviewed March 20, 2025
Customer service and communication were good with AmeriFreight. I used them twice, but the last time, the vehicle arrived very dirty, as if it had been in a race car mud bog. The man said it was because it was snowing in some of the states that he traveled through and the weather he was in.
We appreciate your honesty and your understanding about the condition of the vehicle upon arrival. Even with weather surprises, we’re glad our team’s communication helped make it a solid experience overall.
Reviewed March 20, 2025
I just found AmeriFreight online. I had to move my car from Seattle, Washington to Boston, Massachusetts. Everything went smoothly. There was a little hiccup, but it turned out fine.
The pick-up was easy. They came by the house that I was staying in at the time. The guy drove it onto the truck, and they left. Dropping it off was easy. I met the driver. I told him where it was convenient to drop off the car. He brought it off of the truck and we inspected it and everything was fine.
The hiccup that I ran into was the guy picking up the car initially asked if he could pick it up early but I was at work. He said they can’t pick it up. I was worried about that, but the owner called me back and said the driver should have never told me that.
Reviewed March 20, 2025
AmeriFreight was the top-rated one when I did a search for reviews of auto transport companies. Their customer service was fantastic. It seemed like everybody was willing to communicate and keep me up to speed on what was happening which is what I think customer service should be all about.
I’ve read a bunch of horror stories about people getting ripped off and all weird stuff. So, I was skeptical cause I’ve never done this before and I really didn’t know how to do it. But I was really pleased with how everything worked out. The vehicle showed up earlier than I thought it would.
There is only thing that happened that was almost a little snag, and this is a shout-out to the drivers of the trucks at the end who have to handle the payment in some location like a parking lot or somewhere that isn’t really convenient. I had signed up for the payment process called Zelle. What it does is when you sign up initially, they put a $500 limit on all your charges. So, when the driver showed up, I could only pay him $500 when I had to pay $1100. Luckily, there was another place close by with an ATM that had a $600 limit and I was able to get cash. I had another 20 bucks in my pocket and I was able to pay it all. But that could have been avoided if I would have known that ahead of time. It’s partially my fault but it would simplify things if the drivers or the customers knew that they had that limit with Zelle and what it is. ADT can work that out with Zelle and Wells Fargo ahead of time if they want to just to make sure people can pay.
We're so glad to have eased your worries and helped everything go smoothly, especially as a first-timer. Thank you for sharing your experience and for choosing AmeriFreight!
Reviewed March 20, 2025
AmeriFreight was great. I liked the speed with which they responded to me with the price and no-nonsense kind of thing. It was quick. Customer service was terrific. The pick-up and drop-off times were when they said they would be and the vehicle arrived the same way they received it. It was perfect.
It’s great to hear the process was so smooth and accurate for you! Thank you for the recommendation—we really appreciate your trust.
Reviewed March 20, 2025
AmeriFreight provided good customer service and explained every step of the way through phone calls, text messages, and emails. The communication during the shipment from Texas to Illinois was very good as well. The vehicle was in good condition once it actually arrived. I felt like the pricing and process was clearer without variables that could change the final cost. While their pricing was comparable to most, some cheaper service providers were the ones that had variables, like that it could change due to circumstances. I have used AmeriFreight twice, and both times, they provided good service. I would use them again.
We’re honored you chose us after such careful research! Clear pricing and good communication are always top priorities for us, and we’re thrilled you had a great experience both times.
Reviewed March 20, 2025
I had to ship a car across the country. AmeriFreight was very upfront with their pricing and everything, and it seemed like a good fit. We were able to schedule the pick up in Drake at Mass and the delivery to Ribera, New Mexico that same day. The courier driver was excellent.
Thanks so much for the kind words! We're happy the quote stayed true and that everything went off without a hitch—from scheduling to delivery.
Reviewed March 20, 2025
I shipped the Kia K5 and a Dodge Charger with AmeriFreight. I looked at the Google reviews and saw that AmeriFreight was one of the top shippers in the United States, which is why I chose them.
The customer service was good, she stayed in contact frequently and kept me informed about the offers on the table. The transport service for the first vehicle was good, and the second shipment hasn’t arrived yet.
Thanks so much for taking the time to leave such a thoughtful review. We’re glad the first vehicle went smoothly!
Reviewed March 20, 2025
AmeriFreight lived up to the reviews it got online. They did a good job transporting a vehicle I purchased about 10 hours away from my location. It was picked up one morning and delivered the next morning. I was very, very satisfied with my experience.
We’re so glad to hear everything went smoothly—and that overnight delivery really is a bonus! Thanks for trusting us with your transport and for taking the time to share your experience.
Reviewed March 19, 2025
I needed to ship a car from my sister in Virginia up to New York, and she chose AmeriFreight. They were a little late and didn’t let me know they were going to be late, but it was fine since it was only a couple of hours difference from the scheduled time. The transport guy was nice, quick, easy, and polite. The condition of the vehicle when it arrived was fine.
We appreciate the honest review, and we’re glad everything worked out well despite the small delay. Thank you for choosing AmeriFreight!
Reviewed March 19, 2025
I was deployed so I had to send my car back to my mom. I was looking at different options but I had seen good reviews on AmeriFreight so I went with them. Setting up the transport was straightforward. The day before I set it up, I was worried because I didn’t know if I gave the representative enough information for my mom. But they ended up reaching out to her.
I couldn’t have my phone the next day ‘cause I was doing the training. As soon as I got done, I called my mom about it. She said that the car was delivered at 1 o’clock in the morning so that was good.
The accuracy of the quote was on point. The representative tried to find a driver, so she didn’t give a price in the beginning so I wasn’t there for the pricing. But I know my mom handled all of that and she said it was good.
Overall, it’s a hassle-free process and they move quick. I booked it and the next day or two, my mom got the car. The driver kept in communication with her from the moment he picked it up to the moment he dropped it off. She said it was flawless.
Thank you for trusting us during such a unique situation. We’re really glad the delivery to your mom went smoothly, even with the late-night drop-off. We appreciate your service—and your trust!
Reviewed March 19, 2025
The car dealership arranged my auto warranty with AmeriFreight. To be honest, the customer service was great. What impressed me most was their common courtesy and keeping me updated on the progress of the transaction, especially regarding the vehicle’s arrival. The car arrived 30 minutes earlier and it was in a good condition.
Thank you for your kind words! We're glad the communication and timely delivery made for a positive experience.
Reviewed March 19, 2025
I had a very good experience with AmeriFreight. They transferred my car on time, without any delay, no issue, and no damage to my car. Their customer service was perfect. I would recommend them to a friend.
We’re so glad everything went according to plan and that our team was helpful along the way. Thank you for recommending us!
Reviewed March 19, 2025
I have a really low car. The driver worked hard to figure out how to get the car into the trailer, and he didn't really give up. It took some time, but it was understandable, because he really wanted to get the car in the trailer safely. During the transport, the driver kept me updated. Overall, I had a pretty good experience with AmeriFreight.
We’re happy to hear the extra care and attention made a difference—especially with a more delicate vehicle. Thank you for the thoughtful review!
Reviewed March 19, 2025
I chose AmeriFreight Auto Transport because of the information provided and their excellent communication. The driver was amazing. When my vehicle arrived, it was in the same condition as when it left. My experience was fine. I would highly recommend them.
Thank you for the wonderful 5-star feedback! We're glad everything from communication to delivery met your expectations.
Reviewed March 11, 2025
After having my Subaru Baja pickup destroyed by a speeder who ran a red light, I was able to find an exact replacement in North Carolina. AmeriFreight clearly described the procedure of finding a responsible carrier to pick up my new truck and transport it to Texas. They walked me through each step and checked on the progress of the move. At my request, the driver was able to deliver the truck in perfect condition two days earlier than scheduled. This helped me tremendously. All in all, I could not have been happier. Raz ** at AmeriFreight was there to make sure each phase of the transfer went well. She was great. My order # is **.
We're so glad we could help after such a tough situation. Raz is a true asset to our team, and we appreciate you sharing your experience. Thank you for choosing AmeriFreight!
Reviewed March 10, 2025
Robyn ** at AmeriFreight was so easy to deal with and the whole process of transporting our car back and forth from Chicago to California was easy. They are reliable and honest and available for any questions about timing of pickup or delivery. We have used them for years and I highly recommend AmeriFreight and Robyn in particular for all your car transportation needs.
Thank you for being a long-time customer—we truly value your continued support. It’s great to hear Robyn helped make the process smooth once again, and we look forward to assisting you again in the future!
Reviewed March 4, 2025
I needed to have a 1985 Toyota pickup with a long bed transported from Snoqualmie, Washington, to Spokane after purchasing a new home. I spoke with a representative from AmeriFreight who said they could help. I submitted the request and filled out the form with the timing and details.
The quote seemed reasonable and fair. As I recall, it was around $500, and the final cost ended up being about the same. Nothing about the pricing concerned me. The representative, Robin, kept me informed and found a driver who could match my timing. It took about a week, which was fine.
It was a blind pickup, so I left the truck on the street with instructions on where the key was. When the driver arrived, he took photos of the truck and texted them to me to confirm it was the correct vehicle. He then called and said he would be delivering it in about 24 hours.
The driver called again when he was about 30 minutes away from delivery and arrived right on time. When the truck arrived, there was nothing wrong with it. It was virtually perfect. The transport was originally scheduled to take 24 hours and it was completed in 24 hours.
We’re so glad we could help with your Toyota’s move! It sounds like you had a well-organized experience, and we appreciate you highlighting Robyn’s efforts in keeping you updated. It’s great that everything went smoothly, from pickup to delivery, and that our pricing matched expectations. Thanks for choosing AmeriFreight—we’d love to assist you again in the future!
Reviewed March 4, 2025
AmeriFreight is a good, honest company. They did exactly what they said they were gonna do.
A review site of various shipping companies gave them a very good review, and they seem to be a good, competent company based in the U.S. Everywhere else I was hearing from were offering super low prices and obviously not U.S.-based. I wouldn’t say it’s their fault but the prices were a little high. They’re a little more than I’m used to, but I haven’t shipped anything in 10 years so I’m not surprised.
The online tool did everything I needed it to, and the customer service representatives were awesome. I had a lady, Christina, who was awesome and super helpful.
Communication was spot-on. My vehicle was close to junk when I shipped it, and it was in the same condition when I got it – They didn’t do anything to it. The guy that delivered it was super nice. He backed it off and pulled in the driveway for us. They were awesome.
Thank you for trusting AmeriFreight with your vehicle transport! We know how important it is to feel secure in your choice, and we're glad Christine and our team made the process smooth for you. It’s great to hear that everything went as planned and that your vehicle arrived in perfect condition. We truly appreciate your recommendation and are here anytime you need us again!
Reviewed Feb. 27, 2025
I had an outstanding experience with AmeriFreight Car Shipping when transporting my high-end car. From start to finish, their communication was top-notch, keeping me informed every step of the way. The process was seamless, the pricing was fair, and my vehicle arrived in pristine condition—right on schedule! The driver was professional, careful, and treated my car with the level of care it deserved. If you're looking for a reliable, secure, and hassle-free car shipping service, I highly recommend AmeriFreight. Will definitely use them again in the future!
We truly appreciate your thoughtful review! Taking care of high-end vehicles requires extra attention, and we’re glad we could provide a smooth and secure car shipping experience for you. It’s great to hear that everything went according to plan. If you ever need another car transported, we’ll be here!
Reviewed Feb. 23, 2025
I purchased a vehicle located in Southern California, and I'm in Florida. I found AmeriFreight after searching online and was impressed by the ratings it received on a site that reviews auto transport companies. I went with AmeriFreight because of their competitive pricing and positive feedback.
The process started smoothly once I was connected with their associate. As a first-time user of an auto transport service, I appreciated the professionalism, friendliness, and helpfulness without being pushy. They kept communication clear and at an appropriate level.
The pickup was scheduled promptly, and although bad weather delayed the delivery by a day, the vehicle arrived in great condition. The huge truck was able to navigate my neighborhood, and the drop-off process was straightforward. This is the biggest truck I've ever seen and I was impressed with how easily the vehicle was unloaded. I live on the corner of a somewhat busy neighborhood street but the driver was able to pull right in from the busy street. He had to move a couple of vehicles around to get my pickup truck in position to back it off. There were five vehicles left on the truck when it got to me and he had no problem. The truck started up right away, so it was in good condition and that made it easier and more convenient for him.
We did the paperwork and walked around and eyeballed the vehicle to make sure there was no unrecorded or any new damage. Everything was good and I was very pleased. Though the vehicle was dirty upon arrival, it was nothing a simple wash couldn't fix. Overall, considering the cost of transportation and the excellent service provided, I felt I got great value. I would recommend AmeriFreight to anyone needing vehicle shipping services, whether they are new to this or not.
We’re so happy to hear that everything went smoothly! First-time auto shipping can feel overwhelming, so we’re glad we could provide a positive experience. Thank you for your recommendation!
Reviewed Feb. 23, 2025
My dad had built for me a 1957 Dodge custom truck that was kind of a namesake to me. It's a vehicle with immense sentimental value, and I wanted it transported quickly and safely. AmeriFreight offered both covered and uncovered transport options; I opted for uncovered by choice, knowing the risks.
I was impressed by their customer service, especially Rosie, who was personable and detailed in her explanations about the process and terminology. This reassurance allowed me to trust AmeriFreight to deliver the truck in one piece, which was my priority. She reached out to me very regularly and was very informative. She's good at what she does and doing the right thing in life. And my wife liked her.
I did extensive research before choosing AmeriFreight, and their pricing was reasonable compared to competitors. They also only employ drivers with high customer ratings, which was another factor I appreciated.
The pickup was smooth, thanks to a hardworking, non-English-speaking driver who showed great care, especially towards my elderly father, who was at the pickup location. Although communication was limited, the driver's efforts were outstanding. Upon delivery, despite the truck being dirtied by rain during transit, it arrived without a single scratch, which was impressive considering the journey from California to Louisiana. When it got here, I was very happy.
Though my only minor concern was a power window issue which occurred after delivery, I can't directly attribute it to the driver. Overall, I would definitely recommend AmeriFreight for their excellent service. Additionally, Rosie deserves credit for her consistent communication and professionalism throughout the process.
The entire experience, though nerve-wracking, was worth it for the peace of mind and learning I gained through AmeriFreight's supportive resources. I'd rate them a top score, and I'm highly satisfied with their service. AmeriFreight made a potentially stressful process feel manageable and successful.
Transporting such a sentimental vehicle is no small task, and we’re honored you trusted us with it. It’s great to hear that Rosie provided such outstanding service! Thanks for your recommendation—we’re glad your truck arrived safely.
Reviewed Feb. 23, 2025
The process went quite smoothly because I liked the person I spoke with at AmeriFreight. In terms of the transport, the company was helpful, with representatives consistently reaching out and checking in. However, the actual transportation company they contracted with was not very communicative and ended up being a day late for the pickup, which was frustrating. The transport took about 9 to 10 days from Seattle to Maine, but communication with the driver was also tricky, though we ultimately made it work. Nonetheless, I’d rate my experience with AmeriFreight highly, as they were supportive throughout the process.
We appreciate you sharing your experience, and we’re sorry that the carrier’s communication wasn’t up to standard. While delays can happen, we completely understand how frustrating it is when updates aren’t provided. We’re glad our team was able to support you throughout the process, and we’ll continue working to ensure better communication with our carrier partners. Thank you for trusting us with your transport!
Reviewed Feb. 22, 2025
I found AmeriFreight through an internet search while looking for a company with good reviews. The scheduling process was quite last-minute, but they got back to me quickly, finding a truck within 24 hours. Though I wasn't ready that fast, we eventually got things moving by the end of that week. The pickup was smooth; they contacted me 24 hours in advance and arrived within the promised time frame. However, the delivery was a bit more challenging due to an unexpected snowstorm, causing a delay. It was understandable, but the lack of communication from the driver about the delay was an issue for me. When I contacted AmeriFreight, they responded swiftly to address my concern.
The route was from Los Angeles to Ann Arbor, Michigan. We left on a Friday, with an expected delivery on Monday, but it arrived on Tuesday. I was okay with the delay due to the weather conditions, but a heads-up would have been appreciated. Overall, the process went fairly smoothly, and I would still give AmeriFreight a high rating despite the hiccup with communication.
We appreciate your patience with the unexpected delay. Weather can sometimes throw off schedules, but we agree that a heads-up from the driver would have made things easier. It’s great to hear that our team was able to step in and keep things on track. Thank you for choosing AmeriFreight!
Reviewed Feb. 22, 2025
I had bought a car in New Jersey and needed it shipped. The customer service was impressive – quick and friendly, with clear and upfront pricing. Amerifreight stood out among three companies I contacted because they promptly reached out and provided a straightforward quote, whereas others were noncommittal on the price.
As for the pickup and delivery process, the pickup went smoothly. The seller in New Jersey confirmed that the drivers were prompt, and they even accommodated my request to move the date up by a day. The delivery took a couple of days, which I thought was reasonable considering some weather challenges. However, the delivery's timing and location could have been better. It required me to drive to an interstate at around 9 or 10 PM to pick up the vehicle. I believe they could have delivered directly to my house as other large trucks frequently access my new neighborhood. Nonetheless, I was relieved the SUV arrived safely and promptly. Overall, my experience with Amerifreight was positive. They were prompt, respectful, and transparent with their pricing, and I would recommend them over the other companies I received quotes from. I would definitely use their services again in the future.
We’re glad to hear your SUV transport went well and that you appreciated the upfront pricing and quick service. We understand that late-night deliveries aren’t always ideal, and we appreciate your flexibility in working with the carrier. Thanks for your honest feedback- we’d love to assist you again!
Reviewed Feb. 22, 2025
I ended up with my father's automobile. It was from several states away and so I started looking into various shipping options. Initially, I came across some very negative reviews about a company on Reddit, which led me to AmeriFreight. I discovered AmeriFreight through various online platforms, including Reddit, where they received positive feedback.
I researched AmeriFreight further through various review sites to gather more information before making contact. When I finally reached out, I was pleasantly surprised by the representative's professionalism and personable nature. She maintained excellent communication, responding promptly to text messages, phone calls, and emails. She comprehensively explained the entire process, ensuring there were no hidden costs and reinforcing my confidence in their service.
The transport process itself was swift, with the vehicle being picked up and delivered much faster than I anticipated. Even though AmeriFreight doesn’t have full control over the carriers they select, the carrier they partnered me with was equally professional and courteous. I was extremely satisfied with the whole experience and would rate it a 5 out of 5.
Overall, AmeriFreight provided an outstanding service with reliable communication, clear pricing, and professional handling, making them my number one choice for vehicle transport. I highly recommend them to anyone in need of similar services.
We know how important it is to feel confident in your choice of a car shipping company, and we’re glad our team could provide that peace of mind. It’s great to hear that communication was clear throughout and that the process was smooth from start to finish. We appreciate your recommendation and are happy we could help!
Reviewed Feb. 22, 2025
Very responsive and friendly, and they got everything done as scheduled. The customer service at AmeriFreight was excellent, and they kept me informed throughout the entire process. I was able to track my vehicle through their app, which was a great convenience. When my vehicle arrived, it was in perfect condition. If I had to rate them, I'd definitely give AmeriFreight 5 stars.
We appreciate your review. It’s great to hear that everything went as scheduled and that your vehicle arrived in perfect condition. Thanks for choosing AmeriFreight!
Reviewed Feb. 20, 2025
After quotes from several highly rated car transport services, I chose AmeriFreight for their pricing, ratings, reputation, and my straightforward, courteous, no-nonsense conversations with Henry **--and he found me a discount! Drivers Javier's pickup in San Diego and Charlie's delivery in Raleigh were prompt as promised, efficiently executed, and car arrived a day ahead of schedule. My thanks, y'all for jobs well done ...
We appreciate you choosing us after doing your research, and we’re glad Henry and the rest of our team played a part in making this a great experience. Getting your car a day early is always a nice bonus! Thanks for the kind words!
Reviewed Feb. 17, 2025
I must say everything went perfectly. We decided on them after a friend recommended their services, and I'm glad we did. The experience was pleasant and straightforward from the get-go. One concern I had was how they would manage the transportation amidst winter weather storms. AmeriFreight's team explained the process thoroughly, highlighting that while they couldn't guarantee exact dates due to potential weather disruptions, they would maintain effective communication throughout. And they did just that. The quote we received was very good, especially considering the date range we were looking at. The driver who handled our courier was excellent—he kept us informed, calling ahead of time to coordinate both pickup and drop-off seamlessly.
Winter weather can definitely bring some challenges, but we’re happy to hear that communication remained strong throughout your transport. Keeping customers informed is a priority for us, and we’re glad that stood out in your experience. Thanks for choosing AmeriFreight- we’re here if you ever need another vehicle shipped!
Reviewed Feb. 17, 2025
Needed to ship my sweet little car coast to coast from a somewhat remote area. I chose AmeriFreight based on reviews. I’m certain I could not have made a better a choice. I worked with Carovan, and she was spectacular. I honestly was almost shocked at the level of personalized service I received. She was clear, friendly, available, efficient, effective, and simply kind. She Instilled confidence and made what could have been a super stressful part of my move as smooth and calm as possible, even after the original transporter cancelled last minute due to illness (no fault of Amerifreight). She found another transporter in hours, and it turned out great all around.
The transporter communicated well, the car was picked up and delivered perfectly and on time and in great condition- except for needing a bath! And for the record, whenever I interacted with others in the company besides Carovan, they were always terrific as well. I’ve recommended them to others and will continue to do so. Thank you, Carovan and Amerifreight!
Wow—what an incredible review! Carovan and the rest of our team work hard to make sure every transport is handled with care, so it’s amazing to hear that she made such a positive impact on your move. We appreciate you recommending us and are so glad your experience was smooth. Thank you for putting your trust in AmeriFreight!
Reviewed Feb. 17, 2025
Initially, I didn't understand their process, but their representative, Sy, explained everything clearly. He was fantastic and made the whole setup process flow smoothly. AmeriFreight, as a broker, contracts with drivers, and once I understood this, everything worked better for me. The quote I received was initially less than expected, but it did increase by about 20%—from $1200 to approximately $1500. Despite this, I still considered the price reasonable.
Regarding the delivery, I couldn’t be there due to starting a new job, so my wife and son met the driver. He was driving a large 18-wheeler and couldn’t make it into our neighborhood, so they arranged a meeting at a nearby truck stop. Overall, I enjoyed my experience with AmeriFreight and would recommend them to friends and family.
Thanks for sharing your experience! We’re glad Sy was able to walk you through the process and make everything clear. Pricing can sometimes shift based on market conditions, but we’re happy to hear you still felt it was fair. We appreciate your trust in us and are here if you ever need to transport another vehicle!
Reviewed Feb. 17, 2025
Based on a friend's recommendation, I used Amerifreight's transport service to relocate a second car. I found their rates to be competitive, even cheaper than renting a trailer. The process was straightforward. We coordinated the pickup at a nearby mall with a smaller truck that transferred the vehicle to the larger transport truck. This arrangement worked seamlessly both at pickup and delivery points. The car arrived in excellent condition, just needing a wash due to weather exposure during transport.
The service took five days as promised, which was convenient, aligning perfectly with my schedule. The quote I received matched the final cost, with no surprises. Though Amerifreight wasn’t the cheapest among my bids, their reliability assured me, especially considering my wife’s concerns about the car's safety.
Customer service was exemplary, managed by Jennifer, who was notably proactive. Though I felt the price could be better, I recognize its fairness given demand-driven variability. Overall, I’d rate my experience a solid 5 out of 5, with great service and an effective online tool contributing to my satisfaction.
It’s great to hear that your transport went as expected and that everything fit within your schedule. We know choosing a transport service can be a big decision, and we’re glad we could provide a smooth and reliable experience for you. Thanks for your review—we’re here if you ever need us again!
Reviewed Feb. 16, 2025
I was shipping a giant F-250 truck for like 2,200 miles. I considered several other companies, but Amerifreight worked with me the best.
The interaction with Amerifreight's representatives was generally great. There was a slight miscommunication regarding the payment structure. It was unclear whether to pay a small fee upfront and the remainder on delivery, or to pay everything upfront at a slightly higher rate. This aspect could be clearer, but overall, the communication was excellent. They contacted me multiple times to confirm or adjust schedules, which was reassuring.
The driver who picked up and delivered my truck was fantastic, completing the transport in less than a week, which was quite efficient given the distance. This generally made my experience with shipping my vehicle via Amerifreight an excellent one.
One area for improvement would be the clarity on fees. Understanding whether to trust a third party with upfront payment or wait until my vehicle's arrival needs better explanation. However, once that was understood, the process was smooth and stress-free, with Amerifreight handling all logistics on my behalf.
Overall, I'd rate my experience as a 5 out of 5, despite the small clarification needed regarding fees. For customer service, I'd also rate it as a 5—I received attentive support throughout. Regarding pricing, I'd give it a 4; while the costs are reasonable considering the service, they could be a bit better, acknowledging that Amerifreight is working with third-party contractors. Nonetheless, they adhered to the budget I set, which I appreciated.
I would certainly recommend Amerifreight for long-distance vehicle shipping. The convenience and professionalism of the service made it worthwhile.
Thanks for your detailed feedback! We understand how pricing structures can sometimes be confusing, and we’ll take that into account. It’s great to hear that everything else went smoothly and that your truck arrived safely. We appreciate your trust in us and look forward to helping again in the future!
Reviewed Feb. 16, 2025
I purchased a vehicle and after contacting several companies, I decided on AmeriFreight. Their broker explained the process in a way that seemed clear and trustworthy.
Despite some communication challenges during the delivery—in part due to an unexpected snowfall in New Orleans—the driver went above and beyond. He coordinated a three-way call to address language barriers and even drove an extra four miles to deliver the vehicle directly to my son's residence.
While my son noted the vehicle was a bit dirty upon arrival, it's understandable given the weather and transport conditions. Pricing initially seemed higher than quoted, but they negotiated with the driver to bring it closer to the original quote.
In terms of service quality, I would rate them highly. The customer service and overall experience deserve top marks, though I found the pricing to be average. I wouldn't hesitate to recommend AmeriFreight based on this experience.
We appreciate you sharing your experience! It sounds like your driver went above and beyond to make sure your vehicle arrived safely, despite the unexpected weather challenges. We’re glad we could be part of a smooth process, and we’d love to help with any future transport needs!
Reviewed Feb. 15, 2025
We had a car transported as a gift for my granddaughter, from Michigan to California. We needed a reliable service due to a past experience with another company that didn't follow through and stranded our car. After researching several options, we chose AmeriFreight because of their high ratings.
Our transport organizer was extremely helpful, courteous, and knowledgeable, which made the process smooth. The quote we received was accurate and competitive.
AmeriFreight's customer service was excellent, and the entire process was positive. The driver was courteous and accommodating, even delivering the car to my granddaughter's workplace instead of her residence. We would definitely use their service again.
Transporting a special vehicle, especially as a gift, comes with high expectations, and we’re honored you trusted us to get it there safely. It’s great to know the process was smooth from start to finish and that the driver was accommodating. We appreciate your thoughtful review and would be happy to assist you again in the future!
Reviewed Feb. 15, 2025
I had a car that I needed to be shipped from New York to California. Before deciding on AmeriFreight, I considered two other companies. But the agent I spoke with at AmeriFreight was professional and knowledgeable, always ready to assist and answer my questions.
The vehicle pickup went well, although the truck couldn't come directly to my house due to location restrictions. I had to meet them about a quarter mile away, but once we met, they loaded the car without any issues. The driver seemed competent and accommodating.
Overall, I would definitely recommend Amerifreight as I was satisfied with their service.
It’s great to hear that our team made the process easy for you and that your vehicle was delivered without any issues. While it’s common for large carriers to need an alternate meeting location, we appreciate your flexibility in working with the driver. Thanks for choosing us—we’d be happy to assist you again!
Reviewed Feb. 15, 2025
The transport took about a week, aligning perfectly with my schedule. The car arrived in excellent condition, and the driver's demeanor was fine. However, my only interaction with the driver was a notification within 24 hours of delivery.
Amerifreight could improve their communication between pickup and delivery, as I had to reach out independently to get updates. Implementing real-time tracking would be beneficial. Due to this, I'd rate my experience a 4 out of 5. Overall, I was satisfied, but there is room for some enhancements in customer communication.
We’re glad to hear your transport went smoothly and that your car arrived in great condition! That said, we completely understand how more frequent updates during transit would have made the experience even better. Your feedback on communication is valuable, and we’ll keep working to improve in that area. Thanks for trusting us with your shipment!
Reviewed Feb. 15, 2025
I used Amerifreight since they were highly rated and they had the largest number of good reviews. Although the transport was scheduled to take 3 to 4 days, it ended up taking 5 to 6 days due to bad weather in Philadelphia.
One area for improvement could be in the communication with the drivers. I found it challenging to reach them during transit. However, the brokers at Amerifreight were very responsive, which turned out to be quite invaluable when I couldn't contact the drivers directly.
Regarding the pricing, I felt it was competitive and reasonable. While I initially questioned the need to use a broker, their prompt responses and assistance made the service worthwhile. Overall, I would recommend Amerifreight, especially if you're looking for a broker who provides excellent support throughout the process.
Thanks for your honest feedback! Weather delays are never ideal, and we get how frustrating it can be when communication isn’t as smooth as expected. We’re glad our team was able to keep you in the loop when needed, and we’ll take your input to heart. Thank you for choosing AmeriFreight!
Reviewed Feb. 15, 2025
I was shopping around for the best prices and good reviews as I needed to ship my car from New Jersey to California. After considering about 4 or 5 companies, I went with Amerifreight. The interaction with my transport organizer, Charity, was great—she was very helpful. The pickup point was available a little earlier than I expected, which was convenient, and everything went smoothly on pick-up.
If I were to recommend this service to friends or family, I’d mention their competitive pricing and that my experience was smooth overall. For customer service, I would rate them a 5, and for cost, I’d give them a 4. As for the service itself, it deserves a 5. Overall, I was very satisfied with Amerifreight and would recommend them to others.
Thanks for trusting us with your car shipment! It’s great to hear that Charity made the process easy and that pickup worked out smoothly for you. If you ever need another vehicle transported, we’re here for you!
Reviewed Feb. 14, 2025
The setup process with Amerifreight was very smooth, and I found the quote provided by their representative to be fair.
Regarding the transport options, they asked me about the type of transport I was looking for, though I don't recall specifics about the mileage. However, I do remember that the pickup and delivery process was smooth, with options to both meet them and have the vehicle brought directly to my home. I would definitely use their services again and recommend them to friends.
Overall, I would rate my experience with Amerifreight a 5 out of 5. Their customer service was excellent, and the price I paid felt fair for the service provided.
We’re so glad to hear that everything went smoothly! It’s great when both pickup and delivery align well with your schedule. Thanks for trusting AmeriFreight with your transport—we’d be happy to assist you again!
Reviewed Feb. 14, 2025
After researching about six companies, AmeriFreight's years in business and positive reviews were the deciding factors for me. The experience with the transport organizer was seamless, and the process was clear.
The vehicle was picked up in California on December 20th and arrived by January 4th. I was present for the drop-off, not the pickup. The driver was good, although he couldn't deliver the vehicle directly to my home due to the trailer's size, so we met at a different location for the drop-off. The vehicle was in fine condition upon arrival.
I would rate my experience as a 5, and I’d recommend AmeriFreight to friends and family. They provide good service, effective communication, and meet expectations. The transport was carried out using an open carrier.
We appreciate you choosing AmeriFreight after doing your research! It’s great to hear the process was seamless and that we met your expectations. Thanks for your recommendation- let us know if you ever need another car transported!
Reviewed Feb. 14, 2025
I considered a few other companies, but ultimately chose Amerifreight because of their excellent ratings. The customer service representative I interacted with was awesome, offering outstanding support as I set up the details for transportation.
Before my car was picked up, the driver contacted me to provide updates, and again when the car was en route. When I picked up the car, it was in perfect condition, just as I had anticipated. The entire transport process was quicker than expected, taking only about 33 days from when they informed me the car was on its way. This speedy service didn't disrupt my plans at all.
Overall, my experience with Amerifreight was great, and I would highly recommend them to others. Their customer service was top-notch and they made the process very easy. The price was exactly as quoted from the start with no changes, which added to the positive experience.
We love hearing that our communication and quick service made a difference in your experience! Thanks for trusting us with your vehicle—we’d be happy to assist you again whenever you need us!
Reviewed Feb. 14, 2025
We purchased a truck in Florida and needed it transported to Maine. After looking at various prices ranging from $500 to $1,700 online, I decided on AmeriFreight after reading reviews and speaking with a helpful representative. The support from the gentleman I spoke with was instrumental in my choice; he was very nice, understanding, and guided me through the process. For the delivery, I coordinated with the driver to meet at a local truck stop since we have a dead-end road, and the communication was good despite a slight language barrier. The truck arrived in good condition, albeit covered in salt, but that was expected and not the driver’s fault. The entire experience was smooth, and the company was diligent in following up with updates. I would highly recommend AmeriFreight to friends and family, noting the seamless transactions and solid communication.
Thank you for sharing your experience! It’s great to hear that our team made the process easy and that the communication with the driver worked out well. We appreciate your recommendation and are happy to help anytime!
Reviewed Feb. 14, 2025
AmeriFreight seemed more confident compared to other companies I considered. When setting up the details, I had great interactions with their representatives. Despite dealing with three carrier cancellations, AmeriFreight quickly reconnected me, ensuring my vehicle was shipped within a couple of days. The transport took only two days, and my truck arrived in perfect condition. Overall, my experience with AmeriFreight was fantastic, and I truly appreciated their efficient service. I have already recommended them to others due to my positive experience.
We appreciate your patience with those unexpected carrier changes! It’s great to hear we could get everything back on track quickly and that your truck arrived in perfect condition. Thanks for recommending us—we’re always here if you need us again!
Reviewed Feb. 14, 2025
My initial interaction was impressive; after submitting a request, I received an immediate response, even outside business hours. They provided a detailed quote, breaking down costs, which matched the final amount I paid. The customer service was knowledgeable and experienced, explaining the pricing structure, including freight costs and service fees. Though I wasn't present at the vehicle's arrival, it arrived in good condition with no additional damage. While the cost was slightly more than I hoped for, it was competitive compared to other companies. There were no hidden fees, and everything was transparent. If needed, I would choose their service again.
We’re so glad to hear you had a positive experience with us! Clear communication and transparency are important to us, so it’s great to know you felt informed throughout the process. We’d love to work with you again whenever you need another auto transport!
Reviewed Feb. 14, 2025
AmeriFreight had the best overall rating online. My experience with them was excellent. Both drivers were punctual and professional, ensuring that my vehicles arrived on time and in perfect condition without any issues or damage. Additionally, the pricing was very fair and in line with other quotes I received from different companies. Overall, the process was smooth, and I can't think of any improvements needed. I would rate their service as 4 stars, indicating I was very satisfied, and I would recommend them to others.
We’re glad you had such a smooth experience with us! Punctuality and professionalism are things we take seriously, so it’s great to hear that reflected in your transport. Thanks for the recommendation. We’d love to help again if needed!
Reviewed Feb. 14, 2025
I recently moved and needed a transport service, so I chose AmeriFreight after looking them up online. I called them, and the overall experience was great. I shipped a car, and they offered both open and closed transportation options. The representative who assisted me was very knowledgeable and helpful throughout the process. The quote I initially received was a bit lower than the final price, but they adjusted it closely to match my expectations. My car was transported about 3000 miles, and the service was smooth. For pickup, I had to meet them at a Walmart parking lot since my area was too small for the transport truck, but everything else went well. The service was punctual, with both the pickup and delivery happening on time. If a friend were to ask about my experience with AmeriFreight, I would say it was a good service.
We appreciate you sharing your experience! It’s great to hear that our team helped make the process smooth and that your transport went as expected. If you ever need another vehicle shipped, we’d be happy to help again!
Reviewed Feb. 11, 2025
I needed to get my father's car from NH to Houston as soon as possible, I contacted them, they got me scheduled in less than a day & the experience from start to finish was the easiest I have ever had. I could not have been happier when the car was picked up & very carefully loaded on the truck by a very nice young man. My father was equally happy with the drop off & if we ever need to transport again this is the company I will be calling! Thank you so much for the fastest & smoothest delivery I could have asked for.
It’s wonderful to hear how smoothly everything went for your father’s car shipment! Getting a vehicle moved on short notice isn’t always easy, so we’re really happy we could make it happen quickly for you. Thanks for your kind words and for trusting AmeriFreight with this important transport!
Reviewed Feb. 10, 2025
I was running out of time for the shipping but one of the employees, Mr. **, helped me out very fast and accurately. He saved my life since I had to ship my car immediately over to different state. But the car arrived at the destination in 2 days even it was over 1200 miles and it came with the same condition as before! I really satisfied with their service and quality of the shipment. I would definitely like to request this company for another car delivery.
We're so happy we could help when you were in a time crunch! Getting your car shipped quickly and safely is always our goal, and it's great to hear the service met your expectations. We'd love to assist you again whenever you need another vehicle transported.
Reviewed Feb. 5, 2025
My experience with Amerifreight was second to none. I got a quote and nothing was added after the initial agreement. Customer service was great and they followed through the whole process and ensured your vehicle was delivered. I would recommend this service to family, friends and whoever wanting to transport their vehicle across state line. Thanks again Charity, I am well pleased.
Thank you for your kind words! We're so glad Charity made the process seamless and that everything went exactly as expected. We appreciate your recommendation and are always here if you need another auto transport in the future!
Reviewed Feb. 4, 2025
I bought a car in California and I needed it transported to Kentucky. I did a web search, and AmeriFreight's advertising was good. It looked like their record was good and their reviews seemed generally positive. So, I dived in. I found the transport very comfortable and easy to talk with, and very responsive. I was pleased. He made himself very accessible, returned my calls promptly if he didn't pick up when I called, and I felt well taken care of. The pickup point was in Torrance. Drop-off in Lawrenceburg, Kentucky. The delivery was a day sooner than I expected. The driver was to the point, but business-like and not rushed. He called me as he had promised to just before his arrival and we were able to rendezvous at a Walmart parking lot. I would recommend AmeriFreight.
Reviewed Feb. 4, 2025
We were moving a car from Memphis to Sarasota and AmeriFreight was recommended by my son. They did a great job and their rep, Gina, was fabulous. The pickup and delivery were perfect, and they brought the car directly to us.
Reviewed Feb. 4, 2025
I needed to transport a car from my Ohio home to my Florida home. I got online, read reviews, looked at pricing, and decided on AmeriFreight. Everything went really well and there was only one minor glitch. Every communication I got from the start of the process until the car pick-up was that the transport would take about four days, plus or minus. So, I was in Ohio and I bought airline tickets based on my anticipated pick-up time and the anticipated arrival time in Florida. When the driver picked up the car on a Saturday morning, I told him I would be in Florida on Monday. He said he was driving down that day and he would be there on Saturday night. I told him I couldn't be there to take care of the unloading of the car until Monday.
So, he wasn't mean but he told me it was going to delay him. So, I felt badly about it that he had to wait to drive to Florida and arrive Monday instead of Saturday or Sunday morning when he wanted. So, there was a miscommunication on that. But he was very nice and for the delivery, he texted me when he was going to be there. When he showed up, I was there to supervise the unloading of the vehicle and I paid him. The vehicle was in very good shape and I did not see any signs of damage. The final price was right on what they promised and it was in line with other quotes I was getting. I would recommend them.
We appreciate your honest feedback! Timing can sometimes shift in transport, and we apologize for the communication delays from the carrier. We’re glad everything worked out in the end and that your car arrived in great shape. Thank you for choosing us and for recommending AmeriFreight!
Reviewed Feb. 4, 2025
AmeriFreight was phenomenal. They called me back, followed up, fully understood what needed to be moved, and they found a shipper that would meet all of my needs. They also followed up afterwards to make sure everything was done and everything was delivered properly. The customer service was top-notch. I dealt mostly with one person, Amanda, and she was very responsive. I had a bunch of questions, and she answered everything I needed. She called me off-hours because of something that needed to be done on her own time. The company they chose was very professional. It was a brand-new trailer. I found a 2004 Honda Goldwing with a California sidecar trike kit on it in Florida, and they brought it to my house in Ohio.
It’s wonderful to hear that Amanda went the extra mile to make sure that everything was taken care of! We love helping customers move their unique vehicles, and we’re so glad everything went smoothly with your Honda Goldwing trike's transport. Thanks for choosing AmeriFreight!
Reviewed Feb. 4, 2025
When I was moving from coast to coast, I saw Amerifreight online and got a quote from them. I looked at a couple more companies but I liked Amerifreight's response. As promised, they were able to get me a carrier at that time that they mentioned. The transport was scheduled to take in 10 days. The pick up was in New Jersey and the drop-off was San Francisco, California. The transport took seven days, and the driver and the helper were really professional. I told the driver to inform me and he was keeping me updated when he would be here. They dropped the vehicle off safely. There was not even any damage too.
It was great with the rep at Amerifreight. She was prompt and responsive. Whenever I had any questions, I was able to reach out to her. She was prioritizing to make sure that I was not left. The cost was a little expensive compared to the other people. But as promised, the date was crucial for me, and tAmerifreight got it done in the required date. There was a constraint for me in terms of the date of pick-up and drop-off, and they were the only one who was able to do it.
Meeting your ideal timeline is important to us, and we’re glad we could make that happen for you! It sounds like everything—from coordination to delivery—went as planned, and we appreciate you sharing your experience. Thanks for choosing AmeriFreight!
Reviewed Jan. 31, 2025
The service was great! They made sure to reach out regarding the offer made by the carrier within the week of delivery (which is what they promised), and the pick-up and delivery date was correct. The driver initially said 1:30/2 PM (Pick up in the state of Georgia), and was able to come by 2:45 PM for pick-up. For delivery date (to the city of Boston), the driver estimated the next day, at around 4 pm, and the driver was able to reach the destination by 6:10 PM. Each time, the driver was able to notify me updates of the ETA, which was very, very useful (this is on the driver, though, and not on AmeriFreight). The day before the pick-up date of the car, I had called the customer care team at AmeriFreight, worried, since I hadn't gotten a call from the carrier, and they were able to sort everything out for me promptly. The carrier reached out soon after I had called the care team, and I was able to coordinate everything with the driver then.
The pick-up was smooth; I took pictures, and the driver also took pictures. The driver was very professional, and I was grateful that AmeriFreight chose such a professional carrier to work with. The estimated quote was around $790, and the final price that was asked was $953. There was no other offer that came in besides that one, so I didn't have any other option, but this was a good deal for me, especially after the fact, with a very smooth delivery and no hiccups along the way.
It’s great to hear that everything went smoothly and that the communication from both the carrier and our team kept you informed the whole way! Even with a small schedule adjustment, it sounds like the process was seamless. We appreciate you sharing your experience and trusting us with your transport!
Reviewed Jan. 29, 2025
I would 10/10 recommend this company to anyone looking to ship a vehicle. Charity was really helpful, knowledgeable and provided complete transparency when telling me how the process works. The drivers communicated well and the shipment was prompt. Will definitely use them again if I ever need to ship a vehicle.
Thank you so much for your recommendation! We're glad to hear that Charity provided clear guidance and that the entire process—from communication to delivery—went smoothly for you. Transparency is something we prioritize, so it’s great to know that stood out in your experience. We’d be happy to assist you again whenever you need another shipment!
Reviewed Jan. 25, 2025
I spoke with Katie ** and got a carrier to successfully deliver my car from California to Illinois. I scheduled the pickup some months in advance, but she kept in touch leading up to the transfer date to reassure me that she was handling my account and would find me a carrier. The rate offered as well as the terms were clear, and the pickup and dropoff were uncomplicated. Great service overall!
Katie is fantastic at keeping everything organized, and we’re so happy she made the process stress-free for you! It’s great to hear that pickup and drop-off went smoothly. Thanks for trusting us with your transport!
Reviewed Jan. 24, 2025
After comparing a couple of vendors, I found Amerifreight to offer the most competitive pricing. Overall, my experience with their customer service was very positive. The representatives were professional and maintained excellent communication throughout the process.
The driver who picked up and delivered my car conducted himself professionally, keeping in touch about the car's location and estimated delivery time. There was a lady who was in contact with the driver directly and she was very helpful and tried to give me good communication and information about my car. So, everything was very good. It was a pleasure to work with everyone involved.
Additionally, there was a lady who was very good at looking for options for me. I was very happy with how she handled that. I was planning to travel and she moved everything very fast so my car was picked up before my trip.
The overall service was exemplary, and I was pleased with the straightforward handling of the logistics. I rated my experience with Amerifreight a 5 out of 5. I was expecting that those kinds of moves were more expensive. But competing against the other options that I got, it was very competitive.
We appreciate you taking the time to compare options and ultimately choosing us! Keeping everything running smoothly, especially for a long-distance transport, is what we strive for. Thanks for the kind words—we’re glad we could help!
Reviewed Jan. 24, 2025
Harry ** at Amerifreight went about and beyond for me and my family. My son was PCS'ing from Joint-Base Lewis McChord to Arizona, and needed to ship his '66 Buick Skylark. Harry kept us informed and worked with me every step of the way. If you're going to ship a vehicle, I highly suggest Amerifreight, and ask for Harry!
We know how important it is to get a classic car safely to its new home, especially during a big move like a PCS. Harry takes pride in keeping customers informed every step of the way, and we’re so glad he was able to make this process smooth for your son. Thank you for trusting us with such a special transport—we truly appreciate the recommendation!
Reviewed Jan. 24, 2025
I decided to use AmeriFreight based on a lot of genuine and unbiased consumer feedback. Overall, my experience with their service was excellent. My wife picked up the car and mentioned that the driver was very nice and helpful, and there were no issues with the vehicle at all. The car even arrived earlier than expected, which was a pleasant surprise. We were kept updated throughout the process. The driver contacted us somewhere around Tennessee during the cross-country trip from California to Virginia. AmeriFreight also reached out to keep us informed. Rosie, who liaised between us and the driver, was awesome and made the whole process very easy. I would definitely use AmeriFreight again. The pricing seemed fair, particularly given the bidding nature of the industry.
It’s great to hear everything went smoothly and even arrived ahead of schedule! Sounds like Rosie and the driver really made the process easy for you, which is exactly what we hope for. Thanks for trusting us with your transport!
Reviewed Jan. 24, 2025
The primary reason I chose Amerifreight was their cost-effectiveness. When I set up my transport details, I interacted with an amazing representative who was very helpful.
My vehicle was transported from Missouri to Ohio, quite a considerable distance, and throughout the process, Amerifreight's communication was impressive. It was my first time shipping a vehicle, and the representative ensured everything was detailed and clear, showing genuine care and interest in my needs from start to finish.
The drivers who handled the pickup and delivery were of good quality. I'm highly satisfied with Amerifreight’s service and would definitely use them again for future vehicle shipments. Overall, my experience with them was phenomenal, and I couldn't recommend them any more than I possibly could.
First-time shipping can feel like an overwhelming task, so we’re very happy to hear our team made the process easy for you. It sounds like everything went smoothly, and that’s what we love to hear! Thanks for letting us take care of your transport.
Reviewed Jan. 24, 2025
I moved from California to Missouri due to a military relocation and chose Amerifreight for the transport based on their excellent reviews. My experience with their service was outstanding. The organizer who helped set up the transport was very helpful, knowledgeable, and made us feel comfortable throughout the process. The pricing was notably good as well.
The original plan was to have our vehicle shipped from Oceanside, California to Waynesville, Missouri, with a schedule of about four days. However, due to getting stuck over the thanksgiving holiday weekend, it actually took around seven days. Despite this delay, the driver kept in constant communication with us, updating us on their location and expected arrival time, which was greatly appreciated.
Overall, my Amerifreight experience was excellent, and I would rate it a five out of five.
Military moves come with enough stress, so we’re glad we could help make this part easier for you. Even with the holiday delay, it sounds like the communication stayed solid. Thanks for trusting AmeriFreight with your vehicle!
Reviewed Jan. 24, 2025
I've used AmeriFreight before. I used the website to book, which was easy to use, then after that, it was between me and the lady who works there. This time, I bought a car from out of state and needed it transported about 800 to 900 miles. Setting up the transport was easy. It was the same lady who helped me and I gave her the details where to pick up and drop off. The service was quick, and it was worth it. Compared to other companies, AmeriFreight is the cheapest one on the market. I'd tell people to get the service if they really need it.
Reviewed Jan. 24, 2025
The communication with the company has been excellent and very clear from the quote- which was very reasonable for a covered vehicle- to the delivery. The company called to ensure that we were informed of the arrival of the truck to verifying that the delivery took place. The driver was courteous and thorough in taking down information on the pick up address. Pictures were taken although it was nighttime. The driver kept us informed of his progress and delivered the car before we had anticipated. We were able to find a good location to deliver the car and it was in excellent condition. After delivery we had two separate call from the company to ask about our experience. We would highly recommend Amerifreight for car transport.
We know how important clear communication is when shipping a car, so it’s great to hear you felt informed from start to finish. An early delivery is always a nice bonus too! Thank you for choosing AmeriFreight!
Reviewed Jan. 24, 2025
Amerifreight is hands down the best car shipping company in the United States. Don't overload yourself and try to do a lot of research on car shipping companies simply because Amerifreight is literally the only car shipping company you need. The prices are simply unbeatable. They will connect you with only the best car shippers in the country. And the customer service is award-winning. Speaking of customer service, I have to personally recognize Amanda **. Amanda ** was the Amerifreight representative that I worked with for my car shipping. And after my experience with Amanda **, I'm proud to say that Amanda ** is the best Amerifreight representative they have currently right now. She's nice, professional, and hard-working. She really made my first car shipping experience a very pleasant, enjoyable one. If you need a car shipping company, choose Amerifreight. And if you need an Amerifreight representative, choose Amanda **. Period!
Wow—what a fantastic review! It means a lot to hear that you found our pricing, service, and reliability to be unmatched. And we agree—Amanda is an incredible asset to our team! We appreciate your recommendation and hope to work with you again in the future.
Reviewed Jan. 23, 2025
I had an impressive experience with AmeriFreight when I needed an auto transport service to move my convertible across the country. Having used them before, I was familiar with their services, which influenced my decision to choose them again over other transport options. The quote they provided was reasonable, and I found the entire process from pickup to delivery to be pretty smooth. The car was actually delivered ahead of schedule, which was a pleasant surprise.
I would rate the transport service a 4 out of 5 stars, mainly because I am unsure of the specific company's name that handled the shipping. However, the customer service was excellent, deserving a 5-star rating. I worked with the same consultant twice, who was energetic, attentive, and overall very good. I had already recommended AmeriFreight to a friend and I would work with them again if needed.
We love hearing from returning customers! It’s great that everything went smoothly again and that your car even arrived ahead of schedule. Thanks for the recommendation—we’d be happy to help anytime you need us!
Reviewed Jan. 23, 2025
My mom was moving cross-country. A friend had recommended them based on her own positive experience. I found the drop-off process to be convenient, and the pricing was reasonable.
The customer service was excellent. I interacted with several representatives, but one, in particular, stood out. She explained everything clearly, which was crucial for me since this was my first time using such a service. She detailed the bidding process and how making the quote reasonable for drivers would ensure timely delivery. As a result, the car was picked up and delivered exactly on the days we needed.
Overall, my experience with Amerifreight was outstanding, and I would confidently give them a 5-star rating for their service, customer support, and pricing.
It sounds like everything lined up perfectly—good communication, fair pricing, and timely pickup and delivery. That’s what we want for every customer! We really appreciate you taking the time to share your experience.
Reviewed Jan. 23, 2025
I purchased a bucket truck from an auction outside of Las Vegas and needed it transported to Monaca, PA. Initially, I found several carriers listed on the auction's website, with prices ranging from $3,875 to $9,000. I tried some of them but I encountered technical issues while trying to book online. Frustrated, I searched on Google for transport companies and discovered AmeriFreight. Upon calling, I was assisted by a friendly and helpful representative. Although AmeriFreight primarily caters to seasonal car transport, she quickly confirmed they could transport my truck for $3,400, which was a competitive offer. The service was swift and efficient. I finalized the transaction a week before Thanksgiving, with the truck being picked up the next day on Friday, and it arrived in Monaca, PA, by Monday afternoon. The driver kept me updated throughout the journey, ensuring everything was proceeding smoothly.
Frustrations with booking can be the worst, so we’re glad we could step in and make things easier for you! It sounds like everything moved quickly and at a competitive rate, which is exactly what we aim for. Thanks for trusting us with your transport!
Reviewed Jan. 23, 2025
The transport service was for moving cars to different out-of-state locations. I had used AmeriFreight's services in the past and they consistently delivered quality service.
The pickup and drop-off times are efficient, usually being scheduled and completed within a couple of days. Communication with the transport organizer was excellent; she kept me informed throughout each step of the process. Robyn, the agent I've worked with previously, was very knowledgeable, adding to the comfort and trust I have in this service. I believe she's been with Amerifreight for several years, which really shows in her professionalism.
The pricing quotes I received were very accurate and reflective of the final costs, which is a significant aspect of their reliability. If I were to rate my experience, I would definitely give Amerifreight a 5 out of 5. They are dependable, timely, and offer great pricing. I would confidently recommend Amerifreight to friends and family for their transport needs.
We love hearing from returning customers! Robyn does a fantastic job of keeping things on track, and we’re glad she made your experience just as smooth this time around. Thanks for sticking with us—we appreciate it!
Reviewed Jan. 23, 2025
The salesperson I spoke with during the process was helpful and easy to communicate with, which played a significant role in my decision to choose them over other companies.
The drivers who picked up and delivered my vehicle were professional and kept me informed throughout the delivery. My vehicle arrived in the same condition as it was picked up, which was a relief.
Overall, the experience was quite satisfactory, and while I can't comment on the price comparison with other services, the customer service, quality of service, and the sales and marketing interactions all deserve top marks for their efficiency and professionalism.
We’re happy to hear that our team’s professionalism and communication made a difference in your experience! Knowing your car arrived safely and in the same condition is always a relief. Thanks for your kind words and for choosing AmeriFreight!
Reviewed Jan. 23, 2025
Maleah ** provided excellent service from start to finish! She was friendly, professional and extremely easy to deal with. She was responsive, helpful and answered all questions. She was able to find a carrier extremely fast. I’d highly recommend her and will definitely be using her and AmeriFreight next time I ship a vehicle! Order #**
Maleah works hard to provide top-notch service, and we’re thrilled to hear she made the process easy for you! Thanks for the recommendation—we’d love to help again whenever you need us!
Reviewed Jan. 23, 2025
Updated on 02/02/2025: The company’s response is inaccurate and I need to address several issues. First, I was told AFTA was separate from Amerifreight only weeks ago. Stephen Coles was the only contact for my AFTA claim. He has an Amerifreight email address and signature. I was repeatedly told he was unavailable and would call back—he never did. Additionally, the AFTA portal’s contact number rings directly to Amerifreight, causing further confusion. Despite multiple attempts to get a resolution, I was told there was no one else to speak to.
Original Review: This is based on the AFTA Total Assurance Plan that Amerifreight offers that covers damages during transport. My contact Michelle ** with Amerifreight was great. She helped set up the shipment from California to Texas and was available and accessible when needed. No issue with that. My issue is that once the car arrived there were two small chips on the windshield. The AFTA contract (which you pay extra for through Amerifreight) states damage should be reported within 24 hours, which it was. It has been 7 months and I still have not been able to get the damage repaired. Apparently there is only ONE person that deals with their AFTA plan and that is Stephen **. I have sent him DOZENS of emails, texts and made multiple calls over the course of the last 7 months.
I have gotten vague responses via email and never ONCE in 7 months has he called me back on the phone even after multiple attempts. Either he is the busiest man on the planet or he is intentionally ignoring me. When I call I am told he is in a meeting or unavailable and that there is no one above him that handles AFTA plans. It is beyond frustrating and I have spent so much time and energy without any resolution. Completely unprofessional and I feel Mr. ** is just hoping I stop calling so he doesn't have to do his job. I would not work with Amerifreight again. I feel I have just been given the runaround and completely disregarded.
We understand how frustrating this experience has been for you and appreciate the opportunity to clarify the facts. The AFTA Plan is an optional gap coverage program offered through a third party, and AmeriFreight does not process or approve claims. A significant delay occurred due to the required photo evidence not being provided for several months, preventing AFTA from reviewing the claim sooner. Once submitted, AFTA determined that the reported damage was non-existent, leading to a claim denial. While we regret that this was not the outcome you were hoping for, we remained in communication throughout the process and fulfilled our role in facilitating the claim. The AFTA Plan has helped many customers over the years, and we stand by its value for those seeking additional coverage beyond standard carrier protection.
Reviewed Jan. 23, 2025
My experience setting up the transport was excellent—all went as promised without any complaints. The journey covered about 1,200 miles, and communication with the driver was superb. He was a nice, easy-going individual who adhered to his delivery promises concerning days and hours. Although the service was slightly expensive, it was worth the cost for such quality. Overall, I am very satisfied and would give Amerifreight the highest rating possible.
We appreciate your trust in us for such a long-distance transport! It’s great to hear that communication was excellent and that the process was worth the cost for you. Thanks for sharing your experience- we’d love to help again in the future!
Reviewed Jan. 23, 2025
I was pleased with how easy it was to schedule and set up the transport through their website. The communication with the driver was excellent—he arrived on time, was very courteous, and delivered my car as promised. Overall, I had a good experience with Amerifreight, as they made all the necessary arrangements and executed them as expected. I can't ask for more than timely pickup and delivery.
We’re so glad scheduling and communication were easy for you! A smooth pickup and delivery are exactly what we aim for, and it’s great to hear that everything went as expected. Thanks for choosing AmeriFreight!
Reviewed Jan. 23, 2025
I have had a positive experience with them twice. The first time, they delivered the vehicle four days early, and there were no issues like dents or scratches on it. This impressed me, so I decided to use their service again.
On my second experience, the service was just as commendable. The drivers were nice and upfront about everything. They took all necessary pictures and the pricing was reasonable. Although my vehicle arrived a day later, it was understandable since the driver arrived late at night, and it was communicated clearly to me. Throughout the process, I got responses whenever I needed information but didn't hassle them with constant inquiries.
Their customer service, overall service, and website usability were excellent. I would rate AmeriFreight 5 stars for their service but 4 stars for pricing. The entire process, including sales and marketing, was smooth and deserving of 5 stars.
It’s always great to hear from returning customers! We’re glad both experiences were smooth and that our team kept you updated along the way. Thanks for trusting us again—we truly appreciate your feedback and recommendation!
Reviewed Jan. 23, 2025
This is a very well organized and effective car carrier broker service and Rosalind was exemplary. I was worried and skeptical trying to find a cross-country carrier for my car. From the start I was given detailed info in writing, throughout the process Rosalind stayed in contact and answered all of my questions. I felt well represented by them. Not the NORM in my experience. Also the driver communicated time and place at my end and at delivery. It arrived in 5 days--one day early. Amazing! Highly recommend AmeriFreight.
Thank you for recognizing the effort we put into making the process as seamless as possible! Keeping you informed and ensuring everything is well-organized is what we strive for. We appreciate your kind words and your trust in AmeriFreight!
Reviewed Jan. 21, 2025
We had a car shipped from Davenport LA to KCMO. The transporter company was very communicative and answered questions. I was comforted that they always picked up the phone and were willing to give me honest answers. AmeriFreight also followed up after delivery to make sure everything went as planned. I appreciated the follow up.
We appreciate you sharing your experience! It’s great to hear that both the carrier and our team kept you well-informed throughout the process. Following up after delivery is important to us, and we’re glad it made a difference for you!
Reviewed Jan. 18, 2025
AmeriFrieght was great to work with keeping me informed every step of the way. I never had to arrange shipping myself and they got things going quite quickly. 1 day for the pickup and was delivered the next., from Alabama to Nebraska. All total from start to finish it was 4 days.
We’re so glad we could make your first auto shipping experience smooth and efficient! Thank you for choosing AmeriFreight!
Reviewed Jan. 16, 2025
I was extremely apprehensive about shipping our car. This was our first time doing this and I did exhaustive research trying to find a reputable company. There are so many shady characters and so many bad reviews that it is really hard to separate the good from the bad. After much comparison, I decided on Amerifreight. I was still very apprehensive, but I had to bite the bullet and decide. Luckily, all of my research paid off.
Everything went smoothly and we were kept very well informed during the entire process. The pickup was delayed 2 days due to bad weather, which was completely understandable. I was able to keep in contact with the driver himself, who kept me updated every step of the way. Additionally, Katie, our contact from Amerifreight continued to check in with us, as well as another person from the Amerifreight staff. I was very happy with this company and I highly recommend them. I will definitely be using them again when we head back up North.
Thank you for trusting us with your first car shipment! It’s wonderful to hear that our team, including Katie, was able to provide consistent updates and support throughout the process. Weather delays can be challenging, but we're glad the communication helped ease your concerns. We look forward to assisting you again when you head back up North!
Reviewed Jan. 8, 2025
Charity managed to find a carrier to haul across the country on the holidays. Picked up on December 23rd, delivered on the 26th. I know a lot of that is on the actual carrier, but Charity stayed in contact with me and checked up after the drop-off. Had a better experience than I expected to.
Charity will be so pleased to know her communication and follow-up made a difference in your experience. We’re glad everything went smoothly, especially during the holidays. Thank you for sharing your feedback and for choosing AmeriFreight for your transport needs!
Reviewed Jan. 2, 2025
AmeriFreight had the best reviews, and that's why I chose them. Amanda was my contact person; she answered all my questions; I was given a pick-up date in Oregon and a drop-off date in Montana. She quoted me a price, and that's exactly what I paid, and no more. Two days, very fast service.
We’re so pleased Amanda could make your transport experience seamless. Clear communication and delivering on promises are what we strive for, and it’s great to hear the process went as expected. Thank you for choosing AmeriFreight and for your kind words!
Reviewed Dec. 26, 2024
Highly recommend! Don't waste your time with any other brokers or direct solicitations. With AmeriFreight you get a professional, responsive representative (thanks Tim **) to guide you through the entire process, competitive pricing, and NO nagging sales pressure. (**). The driver was also fantastic. He was in constant communication and went above and beyond.
We’re so grateful for your recommendation! It’s wonderful to hear that Tim and the driver provided such a seamless and pressure-free experience. We’re always here to make the process as smooth as possible for our customers—thank you for choosing us!
Reviewed Dec. 16, 2024
I had a great experience with AmeriFreight. I recently shipped my car (Lexus) with them from Fresno, California, to St. Louis, Missouri. It took six days for my car to be delivered. My car arrived in perfect condition, without any damage. The driver was highly responsible and always available, which made the process even smoother.
Thank you so much for trusting AmeriFreight with your Lexus! We're thrilled to hear your car arrived in perfect condition and that the process was smooth. Your kind words about the driver mean a lot, and we hope to assist you again in the future!
Reviewed Dec. 3, 2024
Outstanding Service! Once contacted by AmeriFreight it all ran so smooth. I don't know why I haven't used them before. Robyn guided me through the entire process. The Driver was professional, courteous and extremely competent. I'll use AmeriFreight again if I need to move a car again. The whole process was cheaper than flying to the car and driving it back. OUTSTANDING!
We’re so happy to hear that your experience was so smooth and seamless! Robyn and our team work hard to ensure every step of the process is professional and stress-free. Thank you for trusting us—we look forward to helping you again whenever you need us!
Reviewed Nov. 28, 2024
It was my first time moving a car and I was afraid because I've heard bad experiences from friends. Dustin from Amerifreight did a great job explaining the whole process. The final price was a little high from the quote but the carrier All City Transport took good care of my car. They contacted me before picking up the car to coordinate the details. The car even arrived one day early. Dustin was with me through the whole process. So happy with the service.
Reviewed Nov. 25, 2024
Amerifreight - **. I can only say my experience with this company was excellent, everything went as quoted from pickup to delivery. The very next day I received a quote for our truck a trailer, next day the driver was on his way from Massachusetts to North Carolina. Outstanding to my Agent Maleah **.
We’re so glad to hear your experience with us was outstanding! It’s wonderful to know our team delivered on our promises and made the process smooth and efficient for you. Thank you for trusting us with your transport—we’d love to help you again in the future!
Reviewed Nov. 25, 2024
AmeriFreight had an pleasant and helpful person to help coordinate my transport, named Emily. It did take a week to find a trucker since my vehicle was being picked up in an isolated area, but Emily helped me to finally find one. My vehicle arrived in its same condition and the trucker even drove my vehicle to my exact address, rather than just dropping it off from the truck itself, which I appreciated. This was my first time utilizing this kind of service, and I am happy with it.
Thank you for sharing your experience with our team! We’re so glad we could find a transport solution for your vehicle in a remote area and that the driver went above and beyond to deliver directly to your address. It’s wonderful to know your first transport experience was a positive one—we’d love to assist you again in the future!
Reviewed Nov. 22, 2024
I recently used Amerifreight to transport a Model A from Colorado to Washington State and my experience was mostly positive. We used their service because other companies were unresponsive, but Amerifreight's customer service was great right from the beginning.
They estimated delivery would take two days, and while everything with delivery went smoothly overall, there were a couple of minor issues. On the day of delivery, the driver of the large truck wisely decided not to come up the hill to my house because of its restricted area. He was polite and asked if I could drive the car up the hill myself—since he wasn’t familiar with starting the Model A—which I did. Upon inspection, my friend noticed what might have been some paint rubbed off by a strap, revealing a bit of wood below. However, neither of us were particularly upset since we weren’t sure it was new damage, and a bit of touch-up would easily fix it.
Initially, we faced a delay with the pick-up timing. They were supposed to pick up the vehicle in the morning but arrived in the afternoon instead. While waiting was inconvenient, Amerifreight kept me informed and they communicated timely with the driver until he arrived.
Despite these slight issues, the cost was exactly as quoted, which was reassuring. Their level of service was excellent; I rated it high and the same goes for their pricing tools. All things considered, even with the delivery doubted timing and the minor patch exposes since it may not be exclusively posterior issue anyway, I was satisfied and would trust them for future projects openly because I'd expect their sharpness directly becoming noteworthy easily.
Thank you for letting us help with your Model A’s journey! We’re glad we could keep you informed despite the timing challenges and that the delivery ultimately went smoothly. Your understanding about the minor issue is so appreciated. Thank you for choosing AmeriFreight!
Reviewed Nov. 21, 2024
My experience with AmeriFreight was great. Once they confirmed the date, the driver was there as scheduled, acting professionally and politely, and handled the loading. My car arrived on the promised date and in perfect condition, which was exactly what I hoped for. The entire process took about five days, from California to the destination. The service met my expectations with no issues, and everything was on time. Overall, I would rate my experience a 5.
We’re so happy your experience was exactly what you hoped for! It’s wonderful to know the timing and professionalism met your expectations, and your vehicle arrived in perfect condition. Thank you for choosing AmeriFreight—it was our pleasure to assist you!
Reviewed Nov. 21, 2024
I recently used AmeriFreight for the first time to transport my vehicle because of the confidence they inspired compared to other companies I had contact with during my search. The customer service was very informative and attentive to my needs. The driver who managed the pick-up and delivery was accommodating, and although I wasn't present at the vehicle's arrival, a family member received it, and it was in good condition when I checked. The driver was precise about the delivery date and was easily reachable by phone for updates. This was extremely helpful as I had a tight schedule, and their coordination allowed everything to go smoothly. The service was decent for what I paid and AmeriFreight provided good tools and support to manage the transport process effectively.
Thank you for trusting us to transport your vehicle! We’re so happy to hear you felt supported by our customer service team and that the driver’s professionalism made things easy for your schedule. It’s great to know everything arrived in good condition. We’d be honored to assist you with future auto shipments!
Reviewed Nov. 21, 2024
I came across an article online about the four top-rated transport companies and found AmeriFreight. The main reasons I chose them were the exceptional customer service and the additional insurance options they offered. From the first phone call to the last, the customer service was excellent. They also offered extra insurance for any kind of incident, and it was reasonably priced at around $50.
One drawback was the delivery time. They picked up my vehicle on a Friday but didn't deliver it until about nine days later. We were supposed to get it a bit sooner, but it didn't present that much of a problem for us because we had relatives in the area who could lend us a hand until we got the car. AmeriFreight told us it was going out Sunday or Monday and we understand it didn't leave Pennsylvania until Tuesday. I tried to call the company directly and they sent a text. The driver of the company that AmeriFreight contracted with was not the best about getting back to me.
Upon arrival, my car was in good condition, just a bit dirty. The driver said, "Go get your car cleaned now." Overall, I am very satisfied with AmeriFreight and would rate my experience a 5 out of 5. The price was fair, and they gave me a discount based on the early contract with them and a senior discount. I would rate their online tools a 4, as I didn't interact with them much beyond filling out a few forms.
Thank you for sharing your experience and for trusting us with your vehicle transport. We apologize for the delay and the communication challenges you encountered along the way. Your feedback is invaluable and helps us improve, and we’re grateful for your understanding and patience. We’re so glad your car arrived safely, and we hope to provide an even smoother experience next time!
Reviewed Nov. 20, 2024
I transported a Honda Gold Wing trike from my dad's house in New Hampshire to my place in Ohio. I found Amerifreight online while searching for the best way to ship a trike. Initially, I was surprised to receive a call from a representative on a Sunday morning. She was polite, knowledgeable, and not pushy, which I appreciated. The process was smooth, and she accommodated my payment preferences. On the delivery day, the driver arrived in a 3/4 ton Ford pickup truck with a covered wagon, which also had another vehicle going to Dayton. I was impressed with the driver; he was professional and called me promptly to inform me of a minor delay due to an accident that was not his fault. The delivery was timely and everything was handled professionally. I appreciated the driver's communication throughout the process, which showed professionalism and respect for his job.
Thank you for letting us assist with transporting your Gold Wing! It’s great to hear that the process was smooth and that our team’s communication and professionalism stood out. We’re so glad your trike arrived safely, and we truly appreciate your trust in us. Don’t hesitate to reach out if you need us again!
Reviewed Nov. 17, 2024
My son had used AmeriFreight a couple of years ago and had good success with it. Initially, I tried another company but it couldn't find us a transporter, so I opted for AmeriFreight and was really pleased with the outcome. This was my first direct experience, although I was familiar with the process due to earlier dealings with another company. John, the person who assisted us, was especially helpful and seemed very knowledgeable, making the entire process smooth.
The transport was arranged quickly, within a week from start to pick-up, and the car was delivered across the country in about six days, which I found to be impressively fast. I wasn't present for the pick-up; my office manager handled it. However, I was there for the drop-off. We met at a local Costco parking lot, which was convenient given the large size of the trucks involved. Despite the usual chaos in Seattle's Costco parking lots, the drop-off was swift and straightforward, taking less than 10 minutes.
Upon arrival, the vehicle was in excellent condition. I expected more dirt or bugs from the long journey, but it seemed the positioning of the car on the transporter shielded it somewhat. It was just a bit dusty, which is to be expected.
I would definitely recommend AmeriFreight to friends, rating my experience a solid five out of five. The quote provided was spot on, with no discrepancies in the final pricing. I've also shared my experience on other review platforms, encouraged by the service provided.
Thank you for giving us a chance after your earlier experience with another company—we’re so glad we could deliver! It’s wonderful to know John and our team made the process smooth and stress-free for you. We appreciate your thoughtful feedback and your recommendation—it means so much to us.
Reviewed Nov. 17, 2024
AmeriFreight offered the best deal I could find to ship a Jeep Renegade. The customer service was fantastic; the representative asked great questions and ensured I was well taken care of. They explained how pricing works in the auto transport industry, which was helpful.
The communication about my shipment was awesome. They let me know when a truck was available and kept in touch until the pickup was completed. The driver who picked up and dropped off my vehicle was great as well. Overall, I had a very positive experience with AmeriFreight and would definitely use them again if needed.
Thank you for letting us help you ship your Renegade! We’re thrilled that you found our team communicative and supportive throughout the process. We’d love to assist you again whenever you need us!
Reviewed Nov. 16, 2024
I recently used AmeriFreight for a car transport from Ohio and had a great experience. I initially chose them because of their Better Business Bureau rating. Setting up the transport was straightforward and fast, and I found the customer service very satisfying. The pickup was on a Saturday and the car was delivered by Monday morning, which was much quicker than I anticipated.
The delivery process was smooth despite the truck's size. It was a three-vehicle carrier, which made it easier to maneuver. They parked on a side street near my home for the drop-off, which was convenient.
The quoted price was very close to the final cost, with only a slight variance of a couple of hundred dollars. Despite the price difference, it was still reasonable. Overall, I would definitely recommend AmeriFreight to friends or family based on my positive experience. It was an easy process.
We’re so happy you had a great experience transporting your car from Ohio! It’s wonderful to hear the process was smooth and quicker than expected. Thank you for highlighting our team’s efficiency and attention to detail—we’ll be here for you or your friends and family whenever you need us again!
Reviewed Nov. 16, 2024
I have used AmeriFreight for vehicle transport multiple times and have found their service to be quite satisfactory. While their pricing is sometimes a hit or miss, at this moment, I am generally satisfied with the prices they offer. Overall, I would rate their service highly, beyond the typical 5-star scale as they have been working well for me.
Thank you for trusting us with your vehicle transport multiple times! We’re so glad to hear our service has consistently met your expectations. We look forward to continuing to provide you with reliable service in the future!
Reviewed Nov. 16, 2024
AmeriFreight's customer service was impressive, especially the representative who helped find a carrier for my vehicle. She was very accommodating, quick with service, and adjusted well to unforeseen circumstances, like Hurricane Milton, when I needed my car shipped to Tampa. This responsiveness made the process smooth.
The transportation itself went smoothly. The driver was incredibly responsive, offering his personal number for easy communication. He provided accurate estimates and was punctual both in picking up and dropping off my vehicle. My car arrived in excellent condition, just a bit dusty as expected from transport.
One minor point was that the driver preferred picking up and dropping off at late hours, around midnight, which might not suit everyone, but it was fine for me. More reasonable hours would have been a bit nicer. Overall, I had a great experience with AmeriFreight.
Thank you for your feedback! We’re so glad our team was able to make the process smooth despite Hurricane Milton and some late-hour pickups. Responsiveness and clear communication are key priorities for us, and we’re thrilled to know both our team and the driver delivered on those fronts. We appreciate your understanding and hope to assist you again in the future!
Reviewed Nov. 16, 2024
I recently used AmeriFreight for auto transport service to move two vehicles from the East Coast to the West Coast. One was transported from Augusta, Georgia to Los Angeles, and then another from LA back to Augusta. Before deciding on AmeriFreight, I considered several other companies but ultimately chose them because I believed they were honest with me regarding their pricing. They provided a solid number upfront, unlike others who seemed to alter charges unexpectedly.
The customer service was excellent throughout the process. Although we didn't schedule the transport immediately, everything was timely, and my vehicles were dropped off a day earlier than expected, which was a pleasant surprise. Both vehicles arrived in the same condition as they were picked up, which was reassuring.
AmeriFreight's communication was also commendable. They kept me informed about the shipment's status and ensured I was available for the delivery. Overall, I'd give AmeriFreight a high recommendation for their services. The price was competitive, and despite the natural wish to pay less, I felt it was fair. My experience with them was great, and I would definitely rate them highly for service, sales, and pricing.
Thank you for sharing your experience! It’s great to know both vehicles arrived ahead of schedule and in perfect condition. We strive for transparent pricing and excellent service, and we’re so glad that stood out to you!
Reviewed Nov. 16, 2024
I recently used AmeriFreight to ship my car, and my experience was excellent. I first heard about them through a friend's recommendation. My interactions with their representative, Harry, were super smooth. He was very helpful throughout the entire process of setting up the transport.
The driver who picked up and delivered my vehicle was professional and ensured a smooth pick-up and hand-off. The condition of my car upon arrival was perfectly fine with no issues whatsoever.
Overall, working with AmeriFreight made the process of shipping my car very simple and easy. It was my first time doing this, and I couldn't have asked for a better experience. I would highly recommend their service based on my experience.
We’re thrilled to hear your first auto transport experience was so positive! Harry and the team take pride in making the process smooth and stress-free. Thank you for recommending us. We'd be happy to assist you again in the future!
Reviewed Nov. 16, 2024
I found AmeriFreight through an online search and a recommendation from a friend who runs an auction house and has used their services before. Scheduling was efficient; although my vehicle was picked up a day after the initial estimate, it was still delivered on the expected date. The transport spanned roughly 2,300 miles, from Boise, Idaho to Northern Virginia. My vehicle was among the last picked up but first offloaded.
The overall process was great. I had attempted to contact a shipping company directly without much success, so I opted to use AmeriFreight as a broker. My main contact, Harry, was excellent—easy to communicate with and responsive to any questions I had. Any questions I had for him, if he didn't have the answer, he got back to me in a relatively reasonable timeframe. I would rate my experience a 5 out of 5.
Thank you for your detailed feedback! It’s wonderful to hear Harry and the team provided excellent communication and service throughout your transport. We're so glad everything arrived as planned, and we appreciate your 5-star rating!
Reviewed Nov. 15, 2024
I used Amerifreight for auto transport and was highly satisfied with their service. I had used them about five years ago with a positive experience, and I returned to them after being disappointed by another company due to poor communication. Amerifreight maintained excellent communication throughout the process, even when there was a delivery delay caused by a hurricane. They kept us informed. The condition of the vehicle upon arrival was excellent, despite exposure to the elements. We were happy with AmeriFreight and the carrier.
We’re honored you returned to AmeriFreight after a disappointing experience elsewhere. Keeping our customers informed, even during unexpected delays, is a top priority. Thank you for trusting us again—we’re so happy we could meet your expectations!
Reviewed Nov. 15, 2024
I had a good experience with AmeriFreight. The delivery was on time, and everything was intact. I shipped a car from New York to California for my daughter, and she reported no issues with the process. While I always look for lower prices as a consumer, AmeriFreight was the only company able to meet my needs at the time. Bur if they could lower it down a little bit, that would be great for consumers.
Thank you for sharing your experience with us! Shipping your daughter’s car cross-country is a big deal, and we’re glad we could meet your needs. We’ll certainly keep working to make pricing as competitive as possible while maintaining excellent service!
Reviewed Nov. 14, 2024
I called on a Thursday morning wanting to ship my car from the San Francisco area to the Boston area. Christine found a carrier that could pick up my car that afternoon and deliver it the following Tues or Wed (five or six days!) The car arrived on Tues - totally amazing. We've shipped cars across the country before - it's never been this fast.
We understand how important timing can be, and we’re so happy we could coordinate such a quick transport for you. Knowing this was your speediest cross-country shipment means a lot to us—thank you for sharing your experience!
Reviewed Nov. 13, 2024
My POC with AmeriFreight was Maleah ** and I am extremely happy with how the service was with this company. I was very apprehensive at first with using a broker company but it turned out that they are easy to work with and upfront about pricing and what to expect timeline wise with shipping your POV to another location. The drivers they sent out were very polite and professional with the paperwork and pictures plus videos on pickup and arrival. I only wish there was some sort of car tracking service or more frequent updates about what state at least the car was in along the way, but that is very trivial. The car arrived on the day that was promised.
We’re so happy Maleah and the team could deliver a smooth and professional experience, from pricing transparency to timely delivery. Your feedback about tracking is noted, and we appreciate your understanding. Thank you for choosing AmeriFreight—we’re here whenever you need assistance again!
Reviewed Nov. 12, 2024
I contacted AmerFreight a couple weeks before I needed to ship a car and explained my situation to Robyn. She followed up with me on the exact day that we had discussed. Pick up occurred the very next morning and the car was delivered in only 2.5 days (1000 miles). I may have been lucky with timing, but I believe Robyn was responsible for making things happen so quickly.
We’re so glad to hear Robyn’s proactive approach helped ensure such a fast and smooth transport! While timing does sometimes involve a bit of luck, her attention to detail is something we’re proud of. Thank you for trusting us with your car shipment!
Reviewed Nov. 8, 2024
The whole process was very smooth and excellent communication and feedback. Following my initial contact with the website I very quickly received a communication from Rosie and then a phone call. An initial estimate of cost was established and with my approval she then set about finding the right company to use and within 2 days everything was set in motion. Three days after the car was picked up in southern California. It was delivered to me in Tacoma Washington in perfect condition.
We’re so happy to hear that your experience was smooth from start to finish! Rosie and the team work hard to make things simple, and it’s great to know you felt well taken care of. We look forward to helping you with any future auto transports!
Reviewed Nov. 8, 2024
Used Amerifreight to ship our car from Georgia to Washington state. It arrived quickly and safely. Dustin and our driver were friendly and very accommodating. Couldn’t ask for better service. Getting our car to our son was an obstacle before Amerifreight, but they made it a reality. Highly recommend Amerifreight.
Great to hear your car arrived quickly and safely! Thank you so much for the recommendation. We look forward to serving you again.
Reviewed Nov. 8, 2024
Razaih was extremely helpful in all aspects of having my Classic car transported from New York to Florida. She worked closely with my days of availability for pick up and delivery of my Classic car. I highly recommend contacting Raziah for all your transport needs. I will certainly reach out to her for any of my future transportation needs.
We love hearing that Raziah was able to meet your needs and accommodate your schedule. Thank you for trusting us with your classic car shipment!
Reviewed Nov. 8, 2024
The transport was very smooth. Didn’t run into any issues and they delivered on time. He was also very nice and kept in touch the entire time in case I needed to reach him. I would def recommend him again. They also keep you updated through texts so easy to follow up
We’re delighted to hear that everything went off without a hitch! Thanks for recommending us, and we’d love to help again in the future.
Reviewed Nov. 5, 2024
There was a lot to be happy about, and a few things to not be very happy about. THE GOOD - I worked with John **, and he was extremely polite, compassionate, and helpful. He listened well, and followed up regularly with me and with the company that Amerifreight contracted with to ship my car. My car arrived quickly, with no damage.
I do however have two complaints:
1) My price was approximately 40% higher than the initial estimate provided by their computerized algorithm. To his credit, John ** did let me know that the price would probably be more than the computer estimate, and he did provide me with the actual cost prior to shipping....BUT I think AmeriFreight's software should be able to give a more realistic estimate than what I was provided. I believe I didn't find out the actual price until 2 days before I was ready to leave state, at which point it is really short notice to explore other options.
2) I realize that this is probably beyond the control of Amerifreight, but.....the driver and manager for the company that shipped my car spoke very minimal English. This led to a bit of confusion about when the car should be delivered to me. Thankfully John ** did make extra calls to the shipper to help ensure that that things were done correctly, and it did all work out in the end.... but it also added unnecessary stress.
We appreciate the honest feedback and are glad John was there to make sure everything was handled correctly despite a few bumps along the way. While we strive to provide accurate pricing, factors like fuel costs, seasonal changes, and carrier availability can impact rates. We’re grateful for your patience and we hope to be able to assist you with any future car shipping needs!
Reviewed Nov. 5, 2024
I was looking for a way to transport the Ford truck I inherited from my late father from Tennessee to Florida. I found AmeriFreight online one night and left a message expecting to hear back the next day. I was surprised to hear back from Henry ** immediately. We talked and I let him know I’d never shipped a vehicle before and it was all new to me. He helped me find just what I was looking for, and he worked with me over several weeks as my plans changed due to Hurricane Helene. He got me a solid quote and kept in touch with me after setting up the carrier and until the truck was delivered to my door in Florida. Great working with you, Henry, will definitely do so again in the future! -Tony
It was truly our pleasure to help move such a meaningful vehicle for you. Henry’s always ready to go the extra mile, and we’re so glad you felt supported throughout the process.
Reviewed Nov. 3, 2024
I needed a transport service because I bought my vehicle out of state. I chose AmeriFreight because their reviews stood out and their pricing was pretty good compared to others. I looked at three or four different transport companies before deciding. The customer service was great; I inquired about their service, and the representative sent me an email explaining what they could offer. It was nice that they left the decision to me without any pressure.
I thought the quote they provided was fair, and they clearly explained how the pricing worked. The final cost of the service matched what other companies were offering; some were a bit more expensive, and some were cheaper. What really influenced my choice was the reviews and the company's reliability.
Overall, I'd probably rate the company a four or five out of five. It was a good experience and I appreciated their customer service, which I would rate a five. As for the price, I'd give it a four, and the service itself, including the drivers and pickup/drop-off, I'd also rate a four.
We know choosing the right transport service can be a big decision, and we're so glad that our customer service met your needs. Thanks for sharing your feedback—we look forward to helping with any future moves!
Reviewed Nov. 2, 2024
I used AmeriFreight for transporting my stepson's car from Maine to Florida, given that we were already occupied with U-Haul trucks. I found AmeriFreight through a Google search, and my experience with them was straightforward. Their representative clearly explained the process, mentioning that the car would be put out for bid, and kept me informed via emails. The pricing was accurate with no changes, and the pickup and delivery were handled smoothly by a local company in Maine. I would describe the whole process as easier than expected.
If asked by a friend, I would definitely recommend AmeriFreight due to the positive experience and their solid reputation. In terms of cost, the price was reasonable, especially considering the distance—comparable to a transport I had done from Kentucky to Maine a few years ago. Overall, AmeriFreight's service and customer support warrant a top rating, and I'd rate them highly on all aspects of service.
We’re glad we could help make your car shipping experience one less thing to worry about with your stepson’s move. Thank you for sharing your feedback, and we’re here anytime you need us!
Reviewed Nov. 1, 2024
Charity ** was very good at communicating all of the details and updates with my vehicle's service. Would definitely recommend and use in the future if the pricing is reasonable, great teamwork and service within the organization. Might use Amerifreight again in the near future for my future vehicles.
We know how important clear communication is, and it’s great to hear Charity was able to make everything easy. Thank you for choosing us, and we look forward to working together again!
Reviewed Nov. 1, 2024
After having an horrible experience with another company I decide to call a Amerfreight the atender Robin was very House and at 105 to my needs and explaining in the tale how the process was going to be. She took her time to communicate with me and keep me posted of everything, providing different offers until I choose the one it was convenient for me. I was very happy with her service and the whole process. I will definitely use them again and also refer them to a friend or family member if needed.
We’re so glad Robin was able to turn things around after a rough experience elsewhere. Thanks for choosing AmeriFreight!
Reviewed Nov. 1, 2024
My experience was phenomenal. The transport arrived a day earlier than expected. Initially, when I called to reserve the service, the representative was kind and informative, making the booking process pleasant.
Due to narrow streets, I met the driver a couple of blocks away. The driver and I communicated clearly, and everything went smoothly without any issues.
Regarding the quote, it was fine, though slightly off, which is expected as it is just an estimate. After reading reviews and doing research, I was wary of potential problems like demands for extra money or lost vehicles. Fortunately, I encountered none of these issues with AmeriFreight, and I'm very happy with the service.
I highly recommend AmeriFreight and plan to use them again in the future.
Thanks for the glowing recommendation! It’s wonderful to know everything went as planned, and we look forward to assisting with any future car shipping needs you may have.
Reviewed Oct. 31, 2024
I recently had an outstanding experience with Amerifreight, and I can't recommend them highly enough! The level of service was amazing from start to finish. Christine **, in particular, went above and beyond to ensure everything went smoothly. Her professionalism and attention to detail made a huge difference, and she kept me informed at every step of the process. My vehicle arrived safely and on time, which made the entire experience stress-free. If you need reliable auto transport, Amerifreight is the way to go!
We’re so pleased Christine’s dedication made such a positive impact on your experience! Going above and beyond is something she takes to heart, and it’s wonderful to know you felt supported every step of the way. Thank you for the kind words and for recommending us!
Reviewed Oct. 28, 2024
Amerifreight stepped in at the 11th hour when another company failed to pick up as agreed. After a bad experience, Henry ** was refreshingly professional and courteous, he found us an alternative carrier the same evening and stayed in contact through pick up, transportation and delivery to make sure our car arrived on the West Coast on time and in good condition.
We’re so glad Henry could step in and turn things around for you after your initial experience. Providing timely solutions and staying in touch throughout the process is important to us, and we’re pleased to know everything went smoothly from pickup to delivery. Thank you for choosing AmeriFreight—we’re here whenever you need reliable transport!
Reviewed Oct. 28, 2024
I chose AmeriFreight based on positive reviews I read, and I compared prices with a few other companies before making a decision. Overall, the experience was straightforward, and the vehicle was delivered on time and in good condition. I found the price to be fair for the service provided.
However, the driver was an hour late for the pickup, which was inconvenient as it was starting to get dark by the time he arrived. Despite that, everything else went smoothly. If I had to rate them, I would give AmeriFreight a 4 for overall satisfaction, reflecting that I am happy with their service. The customer service was decent, and I'd rate it a 4 as well.
Thank you for sharing your honest feedback. We’re glad your vehicle arrived safely and on schedule, and we appreciate your understanding regarding the driver’s delay at pickup. Your satisfaction is important to us, and we’re happy to have provided a reliable service.
Reviewed Oct. 28, 2024
I needed a transport service because I was relocating, and I chose Amerifreight based on the reviews I found online. I compared about 10 different companies before deciding. The deciding factor was definitely the satisfaction expressed by other people in their reviews. I shipped a mini cooper, but I didn't interact directly with them as someone else handled that for me. The quote they provided was fair, and considering the quality of service I received, I found the cost excellent. Overall, I would rate my experience a 5 out of 5.
Thank you for choosing AmeriFreight after comparing so many options. It’s great to know you were satisfied with our service for your Mini Cooper transport. We’re grateful for your wonderful review and we look forward to assisting you with any future car shipping needs you may have!
Reviewed Oct. 28, 2024
I used Amerifreight because a friend recommended them to me. Overall, my experience was really good. Their communication during the delivery was excellent, which impressed me the most. The price they quoted me was better than their competitors, and I had compared about three other quotes before deciding on them. I'm happy to let Amerifreight know how pleased I was with their service.
We’re happy your friend recommended us! Great communication and fair pricing are priorities for us, so we’re glad to know you were pleased with your experience. Thanks so much for taking the time to share your feedback.
Reviewed Oct. 26, 2024
I used AmeriFreight for my recent move and they were highly recommended. I looked at three different companies but chose AmeriFreight because of the good customer service and positive reviews on Reddit. Booking the transport was super easy, and the organizer was great.
The entire process was smooth. Although I'm keeping the specific locations private, it was scheduled for about three days and the delivery was on time, which was good. The courier driver came, and while the interaction was minimal, they picked up my car, informed me about the delivery, and gave text updates. Overall, it was pretty easy.
Thank you for trusting us with your move. We’re glad to hear that booking was easy and that our team kept you updated along the way. We’re here to help whenever you need us!
Reviewed Oct. 25, 2024
Amerifreight and Cindy ** is the best. I was getting a truck to my son in the army in California. I am in Alabama. She got started and told me to relax and don’t stress she would handle this. Wow. Contacted by Cindy then driver contacted me. He was super nice as well. I drove the truck a few miles close to the interstate as we do not leave far to make it a little easier for the driver. He took pictures of the truck twice over. He was so accommodating. I told him to be thankful to Amerifreight they are super brokers. He said yes I Know. To Cindy ** I can’t thank you enough. You are an awesome employee and saved me a lot of money finding someone heading that way to be able to get it on in. Love Amerifreight and Cindy.
Thank you for letting us help get your son’s truck safely to him in California. We’re so pleased Charity could take the stress out of the process, and we’re honored to support military families. We appreciate your kind words!
Reviewed Oct. 22, 2024
I had 2 shipments through AmeriFreight. The workers here are fantastic in explaining the process and helping you understand how it works. I was able to get a driver within 24 hours the first time and within a few days the second time. There were no additional fees outside the agreed upon price with the driver. Would highly recommend!
Thank you for the wonderful feedback and for trusting us with both of your shipments! We're thrilled to hear that our team was able to explain the process clearly and secure drivers quickly each time. It’s our priority to provide transparent pricing and a smooth experience, so we're glad everything went just as expected. We appreciate your recommendation and look forward to assisting you again in the future!
Reviewed Oct. 21, 2024
I recently used AmeriFreight for my move from California to Louisiana and it was my second time with them. Overall, I was pleased with their service and would choose them again in the future. The transport organizer was helpful, although I can't recall her name. I contacted her about a month in advance and she assured me they would finalize the details a week prior to the move. As promised, she reached out after a couple of weeks with a driver's information, though the cost was higher than originally quoted. This increase seems to be a typical practice due to driver availability and I accepted it.
There was a hiccup when the driver didn't arrive as scheduled, but after I contacted AmeriFreight, he called promptly. Despite the delay, I received my car in five days, which was quite impressive given the distance from Southern California to New Orleans. For delivery, the driver communicated effectively, although there was a small delay on the day of arrival. Despite this, he adjusted to meet me at my new location in New Orleans, which was extremely convenient.
The car arrived in good condition along with all the items I had left inside. I rate this experience a five because, compared to other carriers, AmeriFreight offers a reasonable service. I would recommend them to others and would use their service again myself. Their customer service was excellent, and the overall experience was satisfactory.
Thank you for choosing AmeriFreight for your car shipping needs! We understand delays can be frustrating, but we’re happy to hear everything worked out well in the end. We appreciate your recommendation and look forward to assisting you in the future!
Reviewed Oct. 21, 2024
Used AmeriFreight to get my car from S California to Ohio. Great communication, friendly phone service, found my car a ride in a few days, all set up a week ahead, shipped in the 48 hr window, and arrived just 4 days after pickup. Thanks also to Vlad at Pegasus. Great combination. Would use them again.
Thank you for your great feedback! We’re glad we could arrange everything quickly and provide excellent communication. We appreciate your trust in AmeriFreight!
Reviewed Oct. 19, 2024
The original estimate was $1044 to ship my honda civic, and I was told that it was going to be door-to-door service. I was even told that it was possible to do drop off/pick up at airports. However, none of these were the case. I ended up paying $1650 for the shipment, and I was not given any updates until almost the day before the desired pick-up date.
I was very worried about not being able to ship my car and to pick up my car on time. I was only given one choice of carrier, and if I didn't accept it, I did not know how long I would have to wait for another one. I was moving out of state for a new job, so I didn't have time to wait for another carrier. I am definitely thankful that the car was shipped and arrived safely, but I had to use Lyft to the Walmart parking lot near my new place to pick it up. I was lucky that I could use Lyft, and I was lucky that Walmart was close by. The car arrived a day earlier than expected, and that's nice, but I was in the middle of dealing with movers, so timing was not great. I did maintain communication with the driver, but it was all based on his schedule in terms of when he was coming or if he wanted to reschedule, etc.
We’re happy to hear your car arrived safely, and we appreciate your feedback. While we aim to offer door-to-door service, there are situations where it's simply not possible due to factors like narrow streets, low-hanging trees, or transport trailer restrictions in certain areas. In those instances, we work with our customers to coordinate a nearby, accessible location. We’re sorry for any inconvenience this caused during your busy move and appreciate your understanding.
Reviewed Oct. 18, 2024
The staff was always there to help and answer questions and everything went well without stress getting my son's car from California to Texas. I would use AmeriFreight again. Micheala was my agent and she was amazing... My Past experience was a nightmare and stressful and the car never got shipped But AmeriFreight changed that and got it all done quickly. Thank you.
We're so glad Michaela could make your car transport stress-free and efficient! It’s wonderful to hear that we were able to turn around your experience and get the job done quickly. Thank you for choosing AmeriFreight!
Reviewed Oct. 18, 2024
Before choosing AmeriFreight, I dealt with another company that seemed unhelpful. I found AmeriFreight online, and their quote was competitive and fair. From the start, the experience was fantastic, largely thanks to the wonderful woman who helped me. I must have contacted her numerous times to finalize the dates. The transport team we ended up with was equally fantastic, ensuring everything was communicated clearly and promptly. Our move was complicated—closing on our old house in August and the new one in September left us without a home for a month. We were traveling between Maine and Westfield, Massachusetts, making the logistics challenging. The transport team called ahead, and when we had to leave early from Massachusetts to North Carolina, they accommodated by arranging for us to leave the car keys at the hotel front desk.
We’re glad we could provide a fantastic experience, even with the complicated logistics of your move. Thank you for choosing AmeriFreight. We appreciate your kind feedback!
Reviewed Oct. 17, 2024
AmeriFreight was extremely responsive and made the process of getting our new vehicle delivered easy. We had initially tried another freight company and after a week with still no pick up or delivery date we changed to AmeriFreight, within a day we had our pick up and delivery scheduled. They will definitely be our first call next time.
We’re so happy we could turn things around for you so quickly after your initial experience with another company. Thank you for trusting AmeriFreight, and we look forward to working with you again!
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