
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed March 11, 2026
My elderly parents, who aren't really good at driving anymore, needed their car from Michigan to Florida. I started Googling online reputable, 5-star, A+ places and found AmeriFreight on a website, then I did everything by phone. I talked to a rep, Samantha, and I had the most confidence in her. The price was competitive too. Originally, I was going to have my parents' car picked up at my house on Lake Oregon, but when we finally got in touch with the truck driver, he was a little earlier than I was ready. So I offered to, "Hey, my work in Southfield might be a lot closer to the highway," which most truckers appreciate. I had the car picked up there and it worked out really well. The truck driver, Ariel, was great and he was a good guy.
The car had road salt when it arrived because it was driving down by 75 and it's a winter car, but my dad said it was fine. He took it to the car wash and got the road grime off. Overall, I applaud the way AmeriFreight hires really personable, knowledgeable people, and they pick up the phone and communicate well. They hand-held me through the whole thing and it was exactly like Samantha said it was going to be. I'm going to use AmeriFreight on the way back if my parents don't want to drive.
Thank you for sharing this. Helping coordinate a move for family, especially for parents, can add a lot of pressure, so it’s great to hear Samantha was able to walk you through everything and keep the process clear. Glad the pickup adjustment worked out smoothly and that Ariel handled the transport well. We truly appreciate the trust and would be glad to help again if you need to ship the car back.
Reviewed March 9, 2026
I was finding a carrier that was financially reasonable when my daughter was relocating. I went with AmeriFreight as I liked the customer service rep, Samantha. She was very consumer-conscientious and true to her word. If she said she was gonna call you back, she called you back. She followed up. She double checked to the very end and helped me to make an informed decision. The quote was accurate as well.
The transport from Charleston, South Carolina to Maine took 3 days. The guy that did the job was excellent. He was very responsive and very timely with letting me know. We were able to make the satisfactory pickup and the vehicle arrived safely in the condition that it left. With AmeriFreight, expect excellent customer service and a fair price.
Thank you for sharing this. Samantha takes a lot of pride in staying consistent with follow-ups and making sure customers have the information they need to make the right decision. Glad the transport from South Carolina to Maine went quickly and that the driver kept communication clear along the way. We appreciate the trust and the recommendation.
Reviewed March 8, 2026
Samantha at AmeriFreight was really good. She's awesome to deal with. The transport was scheduled to take five to seven days, and it took 6 days. The pick up was Clarkdale, Arizona and the drop-off was Tallahassee, Florida. Roger, the driver, wanted to come earlier, but I couldn't ‘cause I wasn't here yet. But he was respectful, nice and helpful. He texted me to make sure that I knew where he was about midway through the trip. He told me that he'd meet me on a specific date and asked for a close place by my house.
I wish that I had known when the pick-up was sooner, but I understand logistics and that people cancel a lot. I was thinking about going with somebody else because I wanted my plans in stone, but it all worked out fine. Compared to me driving from Arizona to Florida for $1,500, the price is reasonable. AmeriFreight makes the process pretty simple and you don't have anything to worry about. Just make sure to get the insurance ‘cause it's worth it.
Thank you for sharing your experience. Samantha works hard to keep customers informed and supported throughout the process, so it’s great to hear she took good care of you. We also appreciate your understanding of how scheduling can shift in this industry. Glad Roger kept you updated along the way and that your vehicle made it safely from Arizona to Florida. Thanks again for trusting AmeriFreight.
Reviewed March 7, 2026
I had to transport a car to Arizona for my granddaughter who's going to school out there and every time I'm going to get a service from anywhere, I go online to see the reviews, Amerifreight had good reviews, so I picked them. The transport took one day and everything ran beautifully. There were no complaints from my end or from my granddaughter. I'm happy with the service. I would definitely recommend it and tell people to use it. They're very polite, professional and the operation went smoothly.
Thank you for trusting us with something so important. It’s great to hear the transport went quickly and that everything worked out well for both you and your granddaughter. We appreciate the recommendation and are glad the experience was professional and easy from start to finish.
Reviewed March 6, 2026
My son bought the car here and moved to Texas. I set up the transport with Amerifreight and the experience was super easy. They were very responsive and answered the questions in layman's terms. I put the request in midday Friday and by Saturday, not even 10:00, they called me letting me know there was a guy in the area and that he could be here in two hours. Then the guy called back that he could be here in 15 minutes.
The driver was fantastic. I have an open field across the street from my house and the guy was able to park right across the street from my house. It was 15 feet from my driveway. He put my mind at ease and was able to answer my text. It was Sunday when I texted them to confirm our drop-off times and he responded within 30 minutes. It was all very seamless. The car was there in two days. It was all super fast. The price could always be better, but there were no price increases, which was one reason why I went with Amerifreight. A lot of feedback that I got from other freight companies was surprise billing and increases during drop off, but I didn't have any of those issues.
Thank you for sharing this. It’s great to hear the process came together so quickly and that the communication stayed clear the whole way through. Finding a driver nearby that fast can really make things easier. Glad the delivery went smoothly and that the pricing stayed exactly as expected. We appreciate the trust.
Reviewed March 5, 2026
I looked at three companies to ship a pickup truck from coast to coast and AmeriFreight was the cheapest I could find. The reps were very timely and responsive, and the price was very good. When the car arrived, it was in the same condition as I left it. It was a positive experience with AmeriFreight and I would use them again.
We appreciate you sharing this. Fair pricing, responsive support, and a safe delivery are exactly what customers should expect. Glad everything arrived just as it left, and thank you for trusting AmeriFreight.
Reviewed March 4, 2026
I was shopping for a transport because I was moving my vehicle across the country for a move. I researched about four companies and chose Amerifreight because of their reviews and the experience overall. The website was applicable for everything I needed to get reached out for. I had questions about how pricing worked and the familiarity with things, and the representative was really straightforward with how everything worked and gave great guidance. It was great. The quoting was very accurate when we got deeper into the process.
From the original website quoting, the price was doubled, and the representative was able to give greater information on what normal rates were for the distance. It all made sense. I have experience with logistics, so I understand that aspect of things. I didn't think that the website quoting was going to be that accurate to begin with because it didn't seem to make sense for the mileage to be so much and the price to be so little.
The original pickup was from Rhode Island and the drop-off was in Arizona. The original timing was supposed to be a four-day delivery. But unfortunately, it was during when we had the snowstorm. So the whole Northern Front was hit badly. It took an extra two days, but it was great communication from the representative from Amerifreight and the driver with what was going on. So it was no big deal. I directed the pickup, although I wasn't there, and from what I experienced, it was really straightforward. I had my folks give off the keys to the Amerifreight reps. They asked for the keys, said who they were, and were good to go.
Thank you for taking the time to share this. It’s great to hear you did your research and that the process made sense once you were able to speak with a representative and review the real market conditions for the route. Weather delays can definitely impact cross-country moves, especially during major snowstorms, but we’re glad the communication from both the team and the driver kept everything clear along the way. We appreciate the trust and are happy the transport from Rhode Island to Arizona worked out well.
Reviewed March 3, 2026
I want to take a moment to recognize Michelle B. with AmeriFreight for providing truly outstanding customer service from start to finish. From the very first day I inquired about a quote (**) to transport my two vehicles from Florida to Utah, Michelle was professional, knowledgeable, and incredibly helpful. She provided a detailed explanation of the entire process and gave me great insight into the company’s background, which immediately gave me confidence. More importantly, she really listened to my needs — especially regarding my requested pickup and delivery date range — and worked diligently to accommodate them.
Moving is already a stressful experience, but Michelle made sure I didn’t have to worry about the car transportation at all. She communicated clearly and consistently, checked in with me throughout the entire process, and handled everything with ease and professionalism. This was our second time transporting vehicles, and by far it has been the best experience we’ve had. I will definitely be recommending AmeriFreight and Michelle B. to anyone in need of vehicle transport services.
Thank you for taking the time to share this. Moving two vehicles during a relocation can add a lot of stress, so it means a lot to hear that the communication and planning helped make the process easier. We appreciate the trust and the recommendation.
Reviewed March 3, 2026
I chose AmeriFreight because they had a good reputation. I've done an auto transport before and I know another company. These guys are all brokers, middlemen, and I understand what a broker is because I'm one myself for insurance. They all put their own 20% on top of the cost of the trucking person. Besides that, AmeriFreight was very good and I highly recommend them. I had a short window and I said I had to go now and they were able to fulfill it. Other companies just say, "We have a week's window when we'll pick up." AmeriFreight was better in the sense that they said they can guarantee it. The rep, Samantha, was great. I did a review on the Better Business Bureau site and they've called me several times to do a review for them on Google as well. I already told them I did.
Thank you for sharing your experience and for taking the time to leave feedback. It’s great to hear Samantha was able to help within your tight timeline and keep everything organized. We appreciate the recommendation and are glad the transport worked out the way you needed it to.
Reviewed March 2, 2026
My daughter moved to California and I did a Google search, which was crazy. I got a kajillion emails and texts, and the main reason I chose Amerifreight was because of Samantha, who reached out through email. I liked how she explained the process in her email because I had no clue about the process. I ended up talking with her on the phone and she was so great that I canceled everyone else. I only wanted to deal with one person and I didn't speak with another one.
Our pickup and dropoff experience was a little janky, but that was all on the trucker's side and I know that Amerifreight can't control the truck drivers. They were supposed to come on Monday, and then we got a call on Saturday saying, "Meet on Sunday." We had already planned ahead to meet at the Costco parking lot. They didn't come out to our house because we already knew that a semi couldn't get turned around. Other than that, the driver had a great personality. He was polite and awesome. I observed that when he inspected the vehicle, he went around, took pictures and looked around the vehicle.
During dropoff, we weren't in California yet, so my daughter's roommate had to take possession at the house and that didn't go as smoothly. The delivery was supposed to be a certain day and they changed that. When they said they were going to be there, they were over an hour late. The communication was they had another car on there and they were having problems with that, but we didn't figure that out till later. I was getting multiple phone calls and then, "Oh, sorry. We called the wrong person." I thought, "What is happening?" My daughter's roommate was waiting for the driver and I felt bad for her and it was dark. Still, the truck driver got the vehicle to her and we finally got it all done.
All in all, Amerifreight had great customer service and communication. The price of the service was $200 more than what we originally got, but I know that's dependent on the truck driver as well and it was fine. It's just I was thinking it was going to be a bit less. That was what we originally were quoted, but Samantha explained that it's a quote. I understood the process and I didn't want to get started again.
Thank you for sharing such a detailed experience. We know how overwhelming it can be once your information hits those quote sites, so it’s great to hear Samantha’s explanation helped cut through the noise and made the process easier to understand.
We also appreciate your understanding of the parts that were outside our direct control with the carrier. Even when schedules shift or communication gets messy on the driver side, the goal is always to keep things moving and get the vehicle delivered safely.
Glad everything ultimately worked out and that Samantha’s support made the process easier along the way. We truly appreciate the trust.
Reviewed March 1, 2026
When I started to shop around a little, I had to be careful who I was doing business with because I had people calling me and talking like I've already agreed with them. I was surprised how fast my phone number got out among various routers. Amerifreight's quote was among the highest I received. I had prices as low as $700, which was significantly less money, and I started to do the math. I couldn't drive my pickup truck, which is a diesel, to Florida and back empty for $700. People can't always look for the cheapest apple in the basket because it's probably going to be bad. People have to have a certain amount of cost to make things profitable. I also read Amerifreight's reviews and liked them. I could not maneuver their website, so I did everything on the phone.
My pickup truck was going to be picked up on Tuesday, but it got picked up Monday night instead, which was all right. It was supposed to be dropped off on Friday, but we had a bad snowstorm that tied up the Middle Atlantic and the driver got waylaid in the DC area for a couple of days. He arrived Monday night, which was two days late, but Amerifreight made me aware of it. The transport was 1,400 miles and with a major snowstorm that was tying up the whole middle area, one has to expect it to be late. I blame that on the weather, which people have no control over.
The driver was nice, polite and spoke good English. He had an understanding of where he was going, not like what we hear in the papers and the news. He delivered the car nicely and we had a good conversation. He's a decent guy. When he called me, he told me he would be here around a certain time and he showed up. I have no way to tell if he would have been on time if it wasn't for the bad weather because it was bad weather, but I'm just as happy the driver got the car up here safe instead of trying to drive when the roads were so bad.
My pickup truck arrived dirty with exhaust fumes from the diesel truck and I understand that too. I got a car trailer and these trailers are designed to go down the road at 50 miles an hour, not to be in bumper-to-bumper traffic in a traffic jam. So I accepted that. All in all, Amerifreight was reliable to get the car here in one piece, and as long as the weather is good, I have no reason to think they wouldn't be on time. The communication was good. I was communicated with and kept up on what was going on.
Thank you for sharing your experience. You’re right that the cheapest quote isn’t always the most realistic, and we appreciate you taking the time to look into reviews and understand the process. Weather delays can happen, especially with major storms, but we’re glad communication stayed clear and that your truck arrived safely. Thanks again for trusting AmeriFreight.
Reviewed Feb. 28, 2026
Looking to get a vehicle transported, I evaluated at least 5 companies and after a few conversations with a few representatives, AmeriFreight came out to be my best option. The organizer was great. She was very informative and detailed. The original pickup was in Florida, and it was dropped off in Hammond, Indiana. It was approximated to be three business days. Though the vehicle was dropped off the fourth day, it was in the same condition that it left Florida.
The pickup was done with a family member. He met the driver at the location not too far from the home and they went through the full detail inspection. The driver loaded the vehicle and was on the way. Everything went according to plan. At the initial point organizing the pickup there was no problem with the organizer or with what AmeriFreight themselves did, but with truck driver that was doing the pickup, there was an initial breakdown in communication. But once we came to understand it, from that point, everything went well. AmeriFreight is worth using.
Choosing between several companies isn’t easy, so we appreciate you giving us the opportunity to help. Even with the small communication hiccup early on, it’s great to hear everything ultimately stayed on track and your vehicle arrived in the same condition. We’re grateful for the recommendation.
Reviewed Feb. 27, 2026
I needed a transport service to move my daughter's car up to her college. AmeriFreight was recommended by a friend and then I researched it online, and because of the good ratings, I decided to go ahead with it. The person who set everything up for me was great. My experience was good.
Trusting someone with your daughter’s car, especially for college, is a big deal. We’re glad the recommendation led to a good experience and that everything worked out the way it should.
Reviewed Feb. 27, 2026
It's easy to recommend AmeriFreight AutoTransport Brokerage and notably Sales Representative Supervisor Maleah **, who went above and beyond to ensure a successful experience. In the midst of a harsh and stormy winter, we needed a dependable delivery to shepherd a recently purchased car from Illinois to Massachusetts, ideally before the next storm! Despite an initial failed first attempt securing a driver and enclosed carrier, Maleah swiftly pivoted with an available alternative.
It's important to note however, that the pain point we experienced wasn't with AmeriFreight's brokerage services, but with the carrier instead. Once contracted, it was practically impossible to speak with the appropriate carrier contact person, despite umpteen calls circumventing clueless dispatchers. When finally locating the owner, we encountered language barriers, which made communicating nearly impossible without a translator. Regardless of this frustrating caveat, Maleah successfully managed the entire process from initial inquiry, to quote, to carrier contract through the delivery all within a masterful four days, and for that, she deserves kudos.
Winter transports leave very little room for error, so we know how important that timing was. We appreciate you recognizing the extra effort it took to adjust plans and secure another option quickly. Thank you for the trust, especially in tough weather conditions.
Reviewed Feb. 26, 2026
I shipped a two-door coupe from one side of the country to the other and AmeriFreight’s customer service was good when I set it up. When the crew strapped the car down, he accidentally broke one of the little plastic decals on my car, which I wasn't too upset about, and he gave me a discount on the price for it. The price was reasonable, though I wish it had been cheaper. Overall, it was a good experience.
Shipping across the country always involves a lot of moving parts, so we appreciate your understanding and the balanced feedback. We’re glad the issue was handled on the spot and that the overall experience was still a positive one.
Reviewed Feb. 25, 2026
AmeriFreight is wonderful. We used them twice within three months. We shipped one 1984 truck one way, then we drove the truck home and shipped my 2025 Toyota Highlander back. The reps were right on it and kept us updated. If we had any questions, they called us right back. They were very efficient. We had two different reps and we liked them both. They were very good. They gave us a senior citizen discount as well. They worked with us and came in the middle between our price and their price. The communication was excellent. The trucking company that they picked sent us a link so we could always see where the vehicle was. We could track it on our car. The car was dirty when it arrived but that was to be expected. The guy also told us he had to put his arm to roll the window down so it was a little dirty on the arm rest.
We're going to use AmeriFreight again when we go back down. We like them and would recommend them to anybody. They are rated good in the top five on the internet, and they're the best. They're on time and courteous. They're very dependable as well. It makes you be able to rest in peace when your vehicle is being transported.
Using us twice in a few months really means a lot. Moving a classic truck one way and a brand-new Highlander the other is quite the journey, and we’re glad the communication, updates, and flexibility made the process easy each time. We truly appreciate the trust and look forward to helping again when you head back down.
Reviewed Feb. 24, 2026
I was moving from Guam to New York. Then AmeriFreight moved my car from the Port of Long Beach to New York once it got into port. Their customer service was great. Pick up and delivery went with no issues at all. When the driver got here, he let me know. What they quoted me was exactly what I paid. It was a very good experience. I'd recommend AmeriFreight.
That’s quite a move. Coordinating from port to final destination takes careful timing, and we’re glad everything went smoothly with no surprises on price. We appreciate the trust and the recommendation.
Reviewed Feb. 24, 2026
I recently used this car transport company to move a vehicle from Ohio to Florida, and I couldn’t be happier with the service. From start to finish, their communication was excellent — I was kept informed throughout the entire process, which gave me real peace of mind. The bidding process for car transport can be quite complicated and honestly, a bit overwhelming. However, my agent took the time to explain everything clearly and made sure I understood how it worked. They were also very transparent and pointed out when other companies were trying to take advantage of the situation, which I truly appreciated. Overall, the service was smooth, professional, and reliable. I would definitely recommend them to anyone needing vehicle transport.
he bidding side of this industry can absolutely feel overwhelming, so clear explanations and steady communication really matter. We’re glad the process felt transparent and dependable from start to finish. We truly appreciate the recommendation.
Reviewed Feb. 23, 2026
The person I spoke to at AmeriFreight was very kind, gave me all the information I needed, and answered a lot of questions that other places weren't answering. It was a more personable experience. During delivery, they hit some bad weather. But there weren't any dents or scratches on the vehicle. It just needed to be washed.
Reviewed Feb. 22, 2026
I was leaving California and I had one more car than I did drivers. AmeriFreight offered me open transport and said that closed transport was almost double the cost and difficult to book. Their quote was competitive with other places that I got quotes from. The woman that helped me was upfront, straightforward, and totally professional. There were no silly games. Loot of places are like that, when you call them, they give you a quote and then go, “Oh, but wait, we're having a special but you got to lock this deal down right now.” When they start doing that, I just hang up on them.
The pick up and delivery went exactly as scheduled. The guy showed up when he said he would, and he was very efficient. His truck was clean and well maintained. He was clearly competent. He loaded the car up and left, and he delivered it exactly on time. He said he'd deliver it around noon on whatever day it was, and he showed up at about 11:45.
I made arrangements with the real estate company I bought my house from in Arkansas for the delivery. The driver dropped it off in the parking lot of the real estate company, and my Realtor took care of the car and washed all the road salt off and put it in my garage. The car was covered with road salt because it was transported through a snowstorm. I unreservedly recommend AmeriFreight. I did a lot of research before I shipped my car, and they did exactly what they said they were going to do. No price gouging at the end of the trip, no switching prices in the middle or, “Oh, wait, fuel’s more expensive.’ There are all kinds of games those guys play, but AmeriFreight didn't play any of those games.
That’s exactly how the process should feel. Straight answers, no pressure, and a driver who shows up when he says he will. We appreciate you giving us the opportunity to help with your move and are glad everything stayed right on schedule.
Reviewed Feb. 21, 2026
I had an excellent experience with AmeriFreight Auto Transport. AmeriFreight's quote for my 1,000-mile open transport was fair.
Fair pricing for a long route is always important. We appreciate you choosing AmeriFreight and are glad the experience met your expectations.
Reviewed Feb. 20, 2026
I had to move a car from California to Arkansas. Looking on the internet there was nothing but fake review sites and high-pressure sales agents. I finally found AmeriFreight through reviews on the BBB and TrustPilot. Samantha S called me in response to an online request for a quote. There were no high-pressure sales tactics and a reasonable price, She assured me their drivers were thoroughly vetted and properly insured. I placed an order with her (#**). The driver showed up on time. He was courteous, professional and his truck was clean and well maintained. He told me he would deliver my car on Thursday afternoon and that's exactly what he did, with no unexpected charges or demands for extra money. Shipping my car with AmeriFreight was worry-free and reasonably priced.
Sorting through this industry can be frustrating, so it means a lot that you found us and felt comfortable moving forward. Straight answers, vetted carriers, and no surprise charges are exactly how it should be. We appreciate the trust and are glad your car arrived just as promised.
Reviewed Feb. 20, 2026
Setting up everything with AmeriFreight was very easy. The pickup point was St. Peters, Missouri, and the drop-off point was Davenport, Florida. The transport took roughly four days. It's supposed to take three, but it took four. The driver was a very nice guy. The quote was almost right on. It was a little bit higher than normal because of the quick pickup. But overall, it was a good experience and you should do it.
Reviewed Feb. 19, 2026
The window that I needed to move worked out for AmeriFreight. When I was setting up the vehicle transport, the lady that was working with me was really nice and engaging. It was a little interesting at first, but it all worked out in the long run. I was trying to look for a specific date, but it always went up right to the wire and didn't work out the first couple of times. Then we got something and it finally worked out.
The pickup was easy. It was in Nebraska and I recommended a spot but the driver found one. It was my church parking lot which is closer. We ended up working out well. The drop-off was in Montana. I was moving my family out there and was trying to get about three days of in between. At the end, the driver picked it up and dropped it off the next day. I picked it up alongside the road, unaccompanied. It was dirty, but it's also winter in the Montana areas so it was fine. The price wasn't anything as outrageous from initial to the final. AmeriFreight is a great company to utilize if you're not able to take care of business yourself.
Timing can be the trickiest part of shipping, especially when you’re coordinating a family move, so we’re glad it ultimately lined up the way you needed. We appreciate your flexibility along the way and are happy everything came together with a fair final price. Thanks for the trust and the recommendation.
Reviewed Feb. 19, 2026
I had a motorcycle and a scooter transported through AmeriFreight and everything went well. They did exactly as I asked. I told them I wasn't in a rush and they found me a driver a couple of times, but I denied them. Still, I didn't want to wait till the end of the month and they found another driver, which was $50 more. It was my fault and I said, "It would have been cheaper if it weren't for me. I'll take it."
The driver contacted my girlfriend in Chicago. He called an hour ahead to let her know when he was coming and I told her to take a picture of the bikes. She did that and then an hour ahead of the driver getting here, he also hit me up and told me he was coming. I was out there waiting on him. He pulled up and I checked my bikes before we took them off. Everything was good, then I gave him his money. It's snowbird season and the price wasn't that bad, but I wish it was a couple hundreds lower.
Thanks for walking through the whole experience. We appreciate your flexibility on timing and pricing, especially during snowbird season when rates can shift quickly. It’s good to hear the communication with the driver was solid and that everything arrived just as it left. Thanks for trusting us with your motorcycle and scooter.
Reviewed Feb. 18, 2026
We have a house in Colorado and Florida, and we transported one car from Colorado to Florida using AmeriFreight. Their quote wasn't the cheapest, but I was going with that one because my friend went with them, and it was good. However, I got a little nervous and I thought I should have gone with the one that seemed to have a better reputation. There was not a lot of communication with AmeriFreight. We had to constantly reach out to ask when they were going to be here. We had hoped to have known the day before when they were going to pick it up. We were already in Florida, and we were having people help us get the car to the driver. That was a little frustrating, but it all worked out. The company has a good reputation, and we got a good driver. Our car came in one piece with no issues, and that was great.
Thank you for sharing the full experience. We understand how frustrating it can be when pickup timing isn’t as clear as you’d hoped, especially when coordinating from another state. That said, we’re glad everything ultimately worked out and that your vehicle arrived safely with a good driver. We appreciate the trust and the honest feedback.
Reviewed Feb. 17, 2026
I contacted a few other companies and only one gave me an estimate. It wasn't just the price thing. There was a lot of uncertainty. On the other hand, I liked this woman from Amerifreight Auto Transport I dealt with a lot. She was very comforting. AmeriFreight picked up my wife's SUV on a Monday night, and I had it here in Florida on Friday. Thursday was New Year's Day, so there was a holiday there. My wife's SUV came in perfect. The price went up a bit, but that was because I had to tighten my pick-up window. The dates changed.
Finding clarity in this industry can be tough, so it’s great to hear the process felt reassuring from the start. Adjusting pickup windows can affect pricing, especially around a holiday, but we’re glad everything arrived quickly and in perfect condition. Thanks for trusting us with your wife’s SUV.
Reviewed Feb. 17, 2026
AmeriFreight's communication was great. I had them transport an SUV from New York to California. The customer service rep I dealt with was good. They gave me a couple of options and I chose the one with the best price for me. It wasn't too difficult. The SUV was like as I give it to them when it arrived. Overall, it was a smooth and easy experience. I would recommend the company.
Reviewed Feb. 16, 2026
I liked the customer service of AmeriFreight. It was awesome. Everything was just positive. They told me the ins and outs of their operation. All the charges were upfront, where they let me know exactly what it was gonna be. It was just great.
I was given notice whenever the vehicle was gonna get picked up or if there were any changes. They had to change one point, the driver. They had to get a different transport, and they let me know what was going on with that. They provided great communication.
That’s great to hear. Clear explanations, upfront pricing, and steady updates are exactly how the process should feel. We appreciate you recognizing the communication, especially when plans had to adjust. Thanks for the trust.
Reviewed Feb. 15, 2026
Samantha ** and AmeriFreight were spectacular in getting me on board, finding me a driver and successfully moving my brand new truck from Idaho to Connecticut. I can’t say enough good about Sam, the Care team and the company overall.
That’s awesome to hear. Moving a brand new truck across the country takes trust, and we don’t take that lightly. We’re grateful for the kind words and glad everything came together the way it should.
Reviewed Feb. 14, 2026
I needed a transport service because I had a traveling need. I chose AmeriFreight because it offered the best deal for me, and they quickly responded to me. It was a very smooth process with no barriers. AmeriFreight offered a lot of options, and I had the flexibility to choose the best one. I was only available at the drop-off, but my friends helped me pick up and it worked smoothly. The driver was very professional. He checked everything on our vehicle and safely transported our vehicle to the destination. It took four days, which was within my expectation. I have a flexible time to drop off and pick up, so it was not a problem for me. The car looked good when it arrived.
Flexibility can make the whole process much easier, and we’re glad everything lined up smoothly from pickup through delivery. It’s great to hear the vehicle arrived safely and within the timeframe you expected. We appreciate the trust.
Reviewed Feb. 13, 2026
I live in cul-de-sac back where the car was moving from, so when the moving crew showed up, they just parked the truck up the street and then drove my car up the street. It was very easy to figure out an early drop-off date because the driver showed up four days early. It was pretty awesome. It was scheduled for drop-off on Tuesday, the 13th of January, and it was picked up on the 6th. Then it actually came on whatever that Saturday was. The quote that AmeriFreight gave me was accurate. The car was super dirty when it arrived, but it was fine.
Reviewed Feb. 13, 2026
Carovanzieus from AmeriFreight and Ryan from SMD shipping (Carrier) were perfect. Submitted the request on Friday along with a ton of questions and was shipped the next day. Arrived is excellent condition. I spent WAY too much time researching tons of companies and other FAKE reviews. Cost was transparent and no surprises. Great communication with Ryan the driver as well. Arrived 2 days later.
We really appreciate you sharing this. After all that research, it means a lot that the experience felt transparent and lived up to what was promised. Fast turnaround, clear pricing, and solid communication are exactly what we aim for. Thanks for the trust.
Reviewed Feb. 12, 2026
My daughter moved to Arizona and she needed a car, and I was not going to drive it there. I looked for a transport service and went with AmeriFreight. They were able to pick up my car the soonest. Their customer service rep was very clear at communications and able to find a transporter for me right away. They delivered the car a day earlier and gave us ample notice to make it work. The transporter had great communication, kept us up-to-date with deliveries, and was very accommodating.
Reviewed Feb. 11, 2026
The gal from AmeriFreight who called me was so awesome. I had my car picked up in Silverdale, Washington and delivered to West Lafayette, Indiana. The transport was supposed to take 7 to 10 days, and it ended up being way quicker. It took about four days. I was just at the drop-off. We went down and met the driver at the mall. He was willing to come closer, but I was like, "No, just stay there. It'll be easy for us to find you there." Overall, AmeriFreight was really easy to work with, and they got good communication. I would use them again.
That’s great to hear. Cross-country moves can feel like a waiting game, so getting your car there in four days is a nice surprise. We’re glad the communication stayed solid and the whole process felt easy from pickup to meeting the driver at drop-off. We’d be happy to help again anytime.That’s great to hear. Cross-country moves can feel like a waiting game, so getting your car there in four days is a nice surprise. We’re glad the communication stayed solid and the whole process felt easy from pickup to meeting the driver at drop-off. We’d be happy to help again anytime.
Reviewed Feb. 10, 2026
I called AmeriFreight after seeing they're one of the top three moving companies on Google. Setting up the transport with the rep, Michelle, was a lot easier than the other the people that I talked to. She told me the price would be locked in once they confirm a carrier, but before that, it was not. That's what I appreciated. They didn't want a deposit from me in the beginning. They wanted to make sure I locked in a carrier before they took my deposit. A lot of these other companies didn't do that and they had a lot of hidden fees. But AmeriFreight didn't have anything like that. Michelle was transparent about everything. She put me at ease.
Everything was smooth during the pick up and delivery. The driver parked on the main street then he walked to the house to grab the car. That was also what he did when he dropped it off. The car came early as well. I thought it was gonna be 48 to 72 hours, but they got here in less than 24 hours.
Transparency around pricing and deposits matters, especially in an industry where that’s not always the case. We’re glad the process felt clear and straightforward from the start, and that you felt at ease moving forward with us. We appreciate the trust.
Reviewed Feb. 7, 2026
I've used AmeriFreight at least three times and things went smoothly. The last time, they shipped my boat and that went from Reno to Post Falls, Idaho. It was scheduled to take a couple of days and the guys were on time. I was there for the pickup. I live at the end of a short cul-de-sac and we were waiting and waiting. Finally, the guy called and said, "We're around the corner." I didn't realize he had a 50-foot-long flat bed, but that wasn't a problem because I just hooked the boat to my trailer and rolled it around the corner. We loaded it that way.
The quote I was provided was very close to the final price, if not exact. I always had the right of refusal on an estimate and I sure as hell couldn't tow the boat to Idaho from Reno for what I paid. For the time and trouble, it was well worth it. The flat bed was roadworthy and had a license plate. This was a regular, commercial-sized rig. It wasn't a pickup with a fifth wheel, although I've used an outfit like that once also. If people ask, I'd give them AmeriFreight's number on the website. I'd tell them to check these guys out. They can't argue with results.
Three shipments, including a boat, says a lot. We appreciate that kind of continued trust. Moves like that take coordination, especially with equipment and tight neighborhood access, so it’s great to hear everything came together and the pricing stayed right where it was expected. At the end of the day, results matter. Thanks for sticking with us and for passing our name along.
Reviewed Feb. 2, 2026
Amerifreight Auto Transport provided wonderful and reliable service throughout the process of shipping my vehicle from California to Georgia. Maleah ** was our excellent service representative from the first conversation through the completion of the transfer, reliably supplying all the information we needed to make informed and proper choices throughout the process. The carrier for our car Tsogmagnai J. provided courteous and thoughtful service from the pick-up through the delivery of our vehicle, which arrived in perfect order when promised. I couldn't be happier about working with the people of Amerifreight, and I will certainly be a repeat customer as the need arises.
Knowing you felt informed, supported, and taken care of the whole way through is exactly what we aim for. We truly appreciate the trust, and we’ll be here anytime you need to ship again.
Reviewed Feb. 1, 2026
We had our car shipped from Massachusetts to Florida using AmeriFreight. The agent we used was Harry ** and the order number was **. Harry was very helpful, informative and reassuring as we went through the process. I would definitely recommend AmeriFreight to anyone looking to ship their car.
Thank you for sharing this. Shipping a car that far takes trust, and we appreciate you choosing AmeriFreight. It means a lot to hear Harry was helpful and reassuring throughout the process. Thanks again for the recommendation.
Reviewed Feb. 1, 2026
Samantha worked with us to transport our car from Pennsylvania to Florida. It was a stressful time because we were relocating for eight weeks and at the same time we were having the inside of our house painted. We not only had to put away everything in our house, we had to figure out what we would need for ourselves and our two cats in Florida. The day the car was supposed to be picked up, there was a snowstorm and the truck which would carry our car was unable to get to our house. They worked with us as did Samantha and our car was safely delivered to our destination in Florida. The drivers kept us informed as did Samantha.
That’s a lot to juggle at once, and weather delays only add to the stress. We appreciate the trust, and we’re really glad the communication stayed solid and your car made it safely to Florida.
Reviewed Jan. 31, 2026
Samatha, of Ameri Freight Transport, handled the shipment of our Escape from Ohio to Florida very well. All appropriate documents were received in a timely manner. Car picked up exactly on time per a phone call and exactly on time to the minute per a phone call.
Thank you for sharing this. We appreciate you recognizing Samantha’s work and the clear communication throughout. On-time pickup and delivery like that is exactly how it should be.
Reviewed Jan. 30, 2026
AmeriFreight had the best price that I found. They were helpful. It was a positive experience. Everyone looked very nice. The final price was what they said it would be. Use AmeriFreight if you need to ship your car.
Fair pricing and no surprises at the end is how it should be. We appreciate you choosing AmeriFreight and recommending us.
Reviewed Jan. 22, 2026
We ship our car when we live short-term in another place, and this is my third time using AmeriFreight. When I reached out to the representative, she was quick to get back to me, and we had a nice conversation. The pick-up was January 14th, and they were scheduled to drop off on January 22nd. At the drop-off you have to be there for the walkthrough. My husband did it this time, but the past two times, it was fine. The first time, it was pouring rain, so the guy was really trying to do things quickly so that I wasn't standing in the rain. They do an inspection and take all the pictures of the car. We ask questions such as, "Are they the driver that's driving it, or are they gonna hand it off to someone?" Two of the three times, the guy said that he was doing the driving. We asked if we could communicate with them via text if we have any questions, and they said yes. They were all pleasant.
However, sometimes the quote offered at the beginning by AmeriFreight is much lower than when the carrier comes through with the price, but from what I understand, that's out of their control. It's up to the carrier to decide if they wanna pick it up then we can decline. We've experienced that. I don't know if that's common with other third parties. The second of three times that we've used them, it was delivered two days past the actual anticipated drop-off date. The first time was on time and we're waiting to see if they're on time on Thursday.
Thank you for continuing to choose us. We appreciate the trust over multiple shipments and are glad the communication and process contues to meet your expectations.
Reviewed Jan. 22, 2026
I bought a Ford Escape at auction, sight unseen, from Rome, New York and I needed it brought to Saint Paul, Minnesota. AmeriFreight shipped it, and my experience was good. Communication was not great, but it was pretty good and the car was delivered within a few days. It was a lot faster than I thought it was gonna be delivered.
The price was a little more and I wish it could be lower. It was a tiny bit more than other places, but AmeriFreight seemed more legit than them. The driver was real nice as well. He was able to back up my car off the trailer expertly. There wasn't much room and he pulled it off well. I'm looking at other options and possibly buying more cars. I'll probably go back with AmeriFreight and see if they can give me a deal because I'm a repeat customer.
Thank you for sharing this. Buying a car sight unseen takes trust, and we’re glad the delivery happened quicker than expected. We appreciate you giving us the chance to help and would be glad to work with you again on future purchases.
Reviewed Jan. 22, 2026
I moved and needed to transport my Acura from California to Pennsylvania. AmeriFreight was rated highly by everybody who used it. There was one other company I called but they were taking too long, and they weren't straight to business. With AmeriFreight, the customer service was really good. I talked to a guy named Dex and a lady, and both of them were helpful and answered all my questions. The only thing that I thought would have been better is if there's a way to track the vehicle during transport. I was over here but didn't know where it was and when it was gonna arrive. Other than that, it was a good experience. I would definitely recommend AmeriFreight.
We appreciate you recognizing the support you received and for the recommendation. We also understand the desire for real-time tracking during transport, and your feedback is helpful as we continue looking for ways to improve the experience.
Reviewed Jan. 22, 2026
I went online to Cars.com and looked on their website to see the best way to transport a car. AmeriFreight had the best response time and was very communicative. The pickup was in Michigan and drop-off was in Kentucky. The transport took three days. There was a little bit of confusion however. The person who picked up the car in Michigan said that the car wasn't gonna be delivered until Monday. However, I was communicating with someone via text message and they said it was gonna actually be delivered on Saturday, before the Monday. Other than that, the drop off was very quick and easy. They showed me pictures of what the car looked like when they picked it up. AmeriFreight is good and they try to get you the best price as far as connecting with different dispatchers.
We’re glad the communication and turnaround stood out, and we appreciate you mentioning the quick and easy drop-off. We understand how mixed delivery updates can be confusing, and we’re glad everything ultimately worked out. Thank you for the recommendation and the trust.
Reviewed Jan. 22, 2026
It was my first time doing shipping freight. I Googled it and got quotes from six different companies. I looked at the reviews for each of the companies and AmeriFreight had a bunch of Google reviews. They were rated pretty well. One of the reps called me and told me the rate and what they could get me at, which sounded good. From there, I got it booked and everything was quick.
It was a brand-new car and I was getting it shipped from Austin, Texas to Kent, Washington. My salesperson who helped me buy the car was there to set everything up and get it shipped to me. I bought the car on the 17th, which was a Wednesday. I booked the transport and the car needed a day to get ready. The rep told me it would get picked up on the 19th. From the 19th, I was given up until the 24th. It would get delivered on Christmas Eve. But they ended up delivering on the 23rd in the afternoon around 3:00.
It was my dream car so I was very happy to get it early. I was very excited about it. The drop-off was good. It was on a semi truck that couldn't fit in the neighborhood. They had the car unloaded and on the side of the road for me to come get it. I was able to get the receipt, give the money, and everything was good. Everything was exactly how I wanted it. It was a little dusty, but that's to be expected because I didn't do a closed container transport.
Shipping a brand-new car for the first time comes with a lot of nerves, especially on a long route and around the holidays. We’re glad the process felt clear, the timing worked out even better than expected, and that your car arrived just the way you hoped. Enjoy the new ride, and thank you for the trust and recommendation.
Reviewed Jan. 22, 2026
We were moving a car from our seasonal house back to our permanent house, and I didn't feel like driving it. It's a two-day drive. There's a whole bunch of transport companies out there and their search information looked good. I put a query into a bunch, and Amerifreight got back to me fairly quickly and explained the process. I had started the process early to make sure that we'd be able to hit some dates we needed to hit. They said they were still not gonna get a bid back before a week out because that's when the truckers bid.
They checked back with me every week with an email. Then they had a bid and told me what the bid was. The bid didn't include the fact that I needed to delay the delivery by two days so they got back to the guy who made the bid. He said it was not a problem and that they could hold the car in their yard for an extra couple of days. They handled the only question I had on it and it all worked well. The pickup was in La Quinta, California, and the drop-off was in Portland, Oregon. It was, nominally, a three or a four-day bid because of where the driver was going. But it needed to be a little longer than that because we weren't getting back to Portland in time to meet it early.
AmeriFreight told me what the price would be. They also said that there's a little bit of a surcharge if I pay it all through them on a credit card. Otherwise, we've gotta have cash at the other end for the driver. Both the drivers seemed to be nice and they knew what they were doing. They clearly had a lot of experience. They knew exactly where a good place to meet them was to drop the car because we couldn't get a truck in where our house is. At the other end, again, they knew exactly where there was a very convenient spot that they'd be able to offload.
Having never done a transport before, it was easier than I thought it would be. The car disappeared when it was supposed to and appeared when it was supposed to as well. I'd use AmeriFreight again. They'd done a nice job. They made the process easy for somebody who didn't do this regularly and doesn't know the process. I'd recommend using them.
First-time transports come with a lot of unknowns, and we’re glad the process felt clear and manageable from start to finish. Coordinating timing, pricing, and delivery details is exactly where a broker should step in and make things easier. We appreciate the trust and the recommendation, and we’d be happy to help again anytime.
Reviewed Jan. 21, 2026
I was shipping my son's Lexus to him in school. I used AmeriFreight, and I had a good experience. They had the best price and communication was great. Their customer service representative was professional. He explained everything to me. Overall, AmeriFreight is a good service to use.
Thank you for sharing this. Clear pricing, good communication, and knowing your vehicle arrived in great shape are what matter most. We appreciate the trust and the recommendation.
Reviewed Jan. 21, 2026
I used AmeriFreight when I needed to get a car from Washington state to Wisconsin. We were in constant contact, and they were responsive. They picked my car up on a Thursday, and I was supposed to have it on a Tuesday, but there were two ice storms. One was in Billings and the other one was in North Dakota. So, it took extra long but I wasn't in any hurry so it wasn't a problem. I got it done a week and a couple days. Everything was fine and I was satisfied.
winter move that long can feel overwhelming, and we know trust matters when weather is unpredictable. We appreciate you recognizing the communication and patience throughout the delays. Most of all, we’re glad your vehicle arrived safely and met expectations.
Reviewed Jan. 20, 2026
Amerifreight was very helpful with my last minute car shipping. Order #**. I had to get my car from Maryland to Florida fast and Michelle ** and the team there was wonderful finding me a shipment in time and checking in throughout the process.
Thank you for the opportunity to help on a tight timeline. We're so glad that Michelle and the team worked quickly to line up the right carrier and stay in touch through delivery. We appreciate the trust and your kind words.
Reviewed Jan. 16, 2026
Great service, honest about pricing, works hard to find the best deal! Samantha was a rockstar and walked me through the process every step of the way! And would work with her again in a heartbeat! Solid company! With gratitude!
That kind of straight talk and follow-through makes a big difference, especially when pricing matters. Thanks for the trust and the kind words, it really means a lot.
Reviewed Dec. 31, 2025
Maleah made the process easy from start to finish. I would use them again. They are very responsive and helpful in getting our new ev shipped on time right to our shop! Being a taller odd shaped vehicle it took a different skill set to find the right shipper and Maleah handled things perfectly.
Getting an EV like that moved isn’t always straightforward, so it’s nice to hear the coordination and timing worked out the way you needed. Thanks for sharing this and for being open to using us again.
Reviewed Dec. 26, 2025
Harry was a tip-top customer service guide throughout my coast-to-coast car transport process. He advocated a good rate and was there for me, start to finish. And though I didn't expect it, he even responded on the weekend, just to ease my mind. He's the best!!!
That kind of steady support makes a long haul feel a lot lighter, especially when questions pop up outside normal hours. Really appreciate you sharing this and trusting us with a coast-to-coast move.
Reviewed Dec. 17, 2025
I had an excellent experience working with Melissa ** and the AmeriFreight team. From start to finish, the process was smooth, professional, and stress-free. My vehicle was transported from Calhoun, GA to Eagle Lake, FL and delivered safely in just one day, which exceeded my expectations. Communication throughout the process was clear and timely, and everything was handled exactly as promised. There were no issues, no delays, and no surprises—just efficient, reliable service. Melissa was especially helpful, knowledgeable, and responsive, making sure every detail was covered and that I felt confident throughout the shipment. It’s clear she and the AmeriFreight team take pride in what they do. I highly recommend Melissa ** and AmeriFreight to anyone needing dependable vehicle transport. I would absolutely use them again.
That one-day turnaround from Georgia to Florida is impressive, and it’s great hearing everything played out exactly the way it was explained. Thanks for taking the time to share such a thoughtful note and for being open to using us again.
Reviewed Dec. 17, 2025
I bought a car and setting up the transport with AmeriFreight was great. I worked with Liz and she was fantastic. But the dealership ended up handing the car over to the wrong person, so I ended up getting my money back and the whole thing was canceled. But as far as AmeriFreight is concerned, I don't have any complaints. They were awesome the whole time. I was satisfied with them. If I get another car to work out, I'll be calling AmeriFreight again.
Sounds like a frustrating mix-up on the dealership’s side, and I’m glad the setup and support still felt solid from our end. Appreciate you sharing this and being open to working with us again.
Reviewed Dec. 17, 2025
We were moving from state to state and we wanted to have our car shipped. We didn't want to drive. I went online and chose AmeriFreight because it was listed on the Better Business Bureau and got very high ratings.
The transport was very quick–two and a half days. I let their person know that we would meet them anywhere. We drove the three cars and met at a parking lot a couple of blocks from my home and everything went smooth. The driver was wonderful.
I emailed the woman who took care of us. I thanked her because she handled it so wonderfully for us. It was stressful but she made it a very easy situation.
Good to hear everything moved along quickly and the pickup plan at the lot kept things simple. Glad the driver and the team were able to make the whole process feel easy on your end.
Reviewed Dec. 17, 2025
It was wonderful working with AmeriFreight. The representative was nice, explained the process, and she went out of her way to do everything. I didn't have to do or worry about anything. The pick-up and drop-off was done in three days’ time, which was faster than they said it would be, and the quote she gave me was accurate.
It’s great hearing the timing, clarity, and accuracy all lined up for your move from Wyoming to Florida. Thanks for sharing this and for the recommendation.
Reviewed Dec. 12, 2025
I needed to transport my wife's car. I looked at company reviews online through ChatGPT. I went with AmeriFreight because of their credibility. The first guy I spoke to explained everything that I needed to know. Nothing was hidden or held back. I then spoke to another team member and continued the process. At first, I said no to their pricing, but they called back and were able to match it. Their cost was cheaper than other companies.
The shipment was very quick and done within 24 hours or less. The car was in the same condition as it was picked up. It was a great experience. I would use them again and will recommend them to anyone reputable and trustworthy.
It’s good to hear the handoff between reps stayed smooth and the updates kept everything clear for you. Thanks for sharing how the pricing, timing, and delivery played out on your end.
Reviewed Dec. 11, 2025
Quick, easy and hassle free, and there were no unexpected costs. Every step along the way was clearly explained, all my questions were answered, and both the agent and the driver were great. Other companies claimed to offer lower prices and then tacked on extra charges after. But this company told us the real total cost up front.They also explained clearly what all the costs were. In as much detail as I asked for. I appreciated the honesty! I had been getting quotes for a week and was shocked at how shady the industry as a whole is, and how bad most companies' reviews are. So finding a shipper with great reviews who felt honest was a huge relief. And I was not disappointed.
And amazingly they even found someone who could pick up my car the very next day. (It was a very common route, but still impressive.) The agent said she'd be there for me every step until the car was delivered. And she actually was. She responded right away to all my questions by email or text. The driver was great. Friendly, professional, and responsive. What a relief this was!
It’s really good to hear the clarity and upfront pricing helped cut through all the frustration you’d been dealing with while comparing companies. Thanks for sharing how the timing, communication, and delivery played out on your end. It sounds like the whole thing finally felt like a sigh of relief.
Reviewed Dec. 4, 2025
AmeriFreight was one of the first companies I ran into. Their website was very easy to navigate. They gave me peace of mind. I didn't have to stress about my vehicle when I was moving from California to Virginia.
The customer service representative great but since they're in contract through to another carrier to do the actual shipping, that was a little uneasy for me. They post the job, and the carriers for it. Whenever I emailed the person who was handling it, she was prompt about getting back to me.
The shipment arrived a day early so that was nice. It's been driving perfectly fine since I've gotten it back. My overall experience was good. It was the first time I've ever done it, and it went well, so I would definitely use them again.
It’s good to hear your first transport felt clear and on track, especially with the car even showing up earlier than expected. Thanks for sharing the full picture of your experience and for being open to working with us again down the road.
Reviewed Dec. 4, 2025
I bought a car and I had to ship from South Carolina to Florida. I also recently moved from Canada to Florida so I needed to move the my car from upstate New York. I did my Google research and AmeriFreight sounded like the one that was the most legit and recommended everywhere which is why I picked them.
Their reps have always been really nice and helpful. The best thing with them is their responsiveness. You click on their website and immediately, you have someone calling you and giving you advice. Every time I had a question, they were always reaching out.
Both cars arrived in perfect condition. There was no problem in the ease of transport. AmeriFreight found the people who were going to do the transport and both of those drivers were really nice people. AmeriFreight is good at explaining their business. It's a little bit scary for someone who doesn't know how it works and I’m a satisfied customer here.
That’s a lot of moving parts to juggle, so it’s good to hear we could help get both vehicles where they needed to be. Thanks for taking a moment to share how it all came together.
Reviewed Dec. 4, 2025
I've recommended AmeriFreight to several people who are shipping antique cars and things. I looked at three different web pages and I felt that the AmeriFreight rep was quick to call me back. She was awesome, professional and knew her business. Her quote was not the lowest but it was not the highest.
I transferred the car from where we live in Seattle, Washington to Cape Coral, Florida. It was across the entire United States. Liz told me it would take a while to find a carrier. We were heading out on a trip to Europe for three weeks so it was no big deal to me. When I got back, I just checked in and she said they didn’t have anybody yet but they were great from there on.
There was one kerfuffle in timing. She told me that the carrier was going to pick the car up one day and deliver it three days later. Since we will not be in Florida by then, we asked for delivery after the 11th of November. She checked on everything and got back to me and said it'll arrive in 7 to 10 days. They were on the early end of it and their driver was awesome.
The car was pristine. It's like it had never been moved though he said he had to move it. There was nothing on the odometer. I was the first pickup and he was picking up eight cars and going to several cities before he headed across the United States.
I can't even believe that guy did all that driving and picked up all those cars and got it as quickly as he did to our side of the country. The car was beautiful. I had it completely washed and waxed before he picked it up. Absolutely perfect delivery.
Sounds like a long haul, and I’m really glad the communication and timing landed the way you needed for such a coast-to-coast move. Hearing your car showed up in the same spotless shape you sent it in is fantastic, and I appreciate you taking the time to share this and recommend us to others.
Reviewed Dec. 3, 2025
I needed a transport service for 2,600-mile relocation. Out of four companies, I chose AmeriFreight because the cost was in line with the others and the customer service seemed better. They set expectations clearly. What happened followed what they said. They were on top of communication. I called a couple of times, somebody answered and helped a lot.
It’s great to hear the expectations we set matched what you actually experienced all the way through delivery. Sounds like the communication and care landed right where you needed them, which is exactly what we aim for. Thanks for sharing such a thoughtful recap of the process.
Reviewed Dec. 3, 2025
My daughter and her boyfriend moved from Phoenix to Georgia where I live currently. I didn't want them driving by themselves, so they flew over here and we had the cars transported. We looked at AmeriFreight’s pricing and availability.
Setting up the transport was straightforward. The rep answered all the questions I had. The original quote to the final quote was about $400 more expensive than the original. They said it's not a route taken often and there weren't many drivers willing to pick up the route.
The cars were transported on time and got delivered a day early. The driver chose an open spot in a parking lot to drop it off. It took some time to get our cars because there were multiple cars on the truck. Once he took the cars off, he parked it for us, gave us the keys, did a 360 around the vehicles, and took pictures and videos. We paid him the rest in cash.
Thanks for laying out the whole story, because moves like that come with a lot of moving parts. It’s good to hear the timing lined up and the drop-off worked out cleanly, even with the route costing more than originally quoted. Sounds like the coordination helped your daughter and her boyfriend avoid a long drive, which is exactly what you were aiming for. Really appreciate you taking the time to share how it all played out.
Reviewed Dec. 3, 2025
Melissa from AmeriFreight was very kind. From start to finish, she made sure that I got the best payment plan as far as the hauler rates. She took very good care of me, and it was a really good experience.
The pickup went fine. My aunt called me. She took pictures of the guy loading the car up on the truck, and they gave me an estimated delivery from the moment the car left Texas and the ETA of arriving to Massachusetts. They actually were here ahead of schedule and they were in constant communication with me the entire time. It was dropped off at my work and I was able to drive it home that day.
It’s nice hearing the whole trip from Texas to Massachusetts felt this steady and well-coordinated on your end. Thanks for sharing how the communication and timing played out, it's always good to know the experience matched what you hoped for.
Reviewed Dec. 3, 2025
I shipped an SUV for my parents who were moving to Georgia. I looked at 8 or 10 different companies, and I had a hard time deciding. AmeriFreight’s rep called me back, was pleasant, and walked me through the process. Their prices were good.
When I finally decided on the company, the young lady was able to take care of it for me, despite it being a short turnaround. I called on Tuesday, and the vehicle was to be shipped on Thursday. She was pretty good. She reached out to me and asked if there were any changes, if we had the vehicle yet. I was at work, pretty tied down, and didn’t have time to make calls. She went ahead and touched base with the driver. The driver reached out to me and let me know of the ETA. She called me back with the ETA too. Overall, it was a good experience. Would I use them again? Would I recommend them? Definitely.
It sounds like you had a lot happening at once, so I’m really glad the timing and updates eased some of that pressure. Thanks for sharing how the experience unfolded on your end, and it means a lot knowing you’d come back to us again.
Reviewed Dec. 3, 2025
I needed to ship my vehicles cross-country 'cause I was moving, and it was very easy working with the representatives of AmeriFreight. When I needed to cancel one company, it was easy to reach out to AmeriFreight, especially on a Saturday morning, last minute, and they were able to get me a new transporter within a couple of hours.
The first pick-up for my first vehicle, the driver reached out and told me that he was gonna need a large parking lot for his 80-foot truck, which there was one near where I live. So, we just coordinated to meet there, and no issues. He kept texting me to let me know when he was on his way there, what time he was gonna be there, so we met up on time, he inspected the vehicle, and he took off. When my vehicle arrived, it was dirty from the weather, but there were no damages. It was otherwise in pristine condition.
The pricing wasn't upfront because the advertised price was what I was gonna pay the driver only, but not the brokering fee that AmeriFreight charges. If I had known that ahead of time, that would’ve been better.
I really appreciate you sharing the full picture here, especially the part about the pricing feeling unclear at the start. It’s good to hear the coordination and last-minute switch came together quickly for you, and your feedback on the cost breakdown is something we’ll keep working on.
Reviewed Dec. 3, 2025
I was moving to Austin, Texas and had to transfer my car from Barre, Vermont. AmeriFreight could get my car shipped sooner and had a better price than others. I spoke with a representative and then to Liz who was the main point of contact between me and the actual carrier company. She was responsible, and she was able to get me a quote pretty quickly, I think two days after I first called. She stayed in touch with me the whole time during the process. This was my first time shipping a vehicle, and it was a great experience overall. I’d definitely recommend it.
Liz will be really glad to know her updates and steady communication helped your first transport feel this straightforward. It’s great hearing the timing, condition, and overall care lined up with what you were hoping for. Thanks for taking the time to share such a thoughtful rundown of the experience.
Reviewed Dec. 3, 2025
I acquired a barn car and had it transported from Alamosa, Colorado to my mechanic's shop in Stafford, Texas. I talked to some other companies, but AmeriFreight seemed the most ready to really act on my behalf. They picked it up on Saturday and delivered it on Monday.
I talked to them over the phone, mostly with Michelle. But there were other people that picked up the slack when she wasn't available. They worked at it. I had to fill out all the forms online, which was a pain in the butt. It took an awful long time to find somebody, but overall, I'm satisfied.
It’s good to hear the coordination and timing landed the way you needed on a trip like that. Thanks for sharing how everything unfolded from pickup to delivery.
Reviewed Dec. 3, 2025
Setting up the transport was okay. I liked the AmeriFreight representative because he was upfront and stayed in communication. I gave them a three-day window from Monday to Wednesday and the driver arrived Friday, so he was two days late. The driver could have been more communicative, but he was a nice guy and the pick-up itself was very smooth.
Thanks for walking through the whole experience so clearly. Even with the pickup delay and the pricing shift, it’s good to hear the coordination at the lot went smoothly and the communication stayed steady enough to keep things on track. I appreciate you sharing such an honest, balanced review, it really does help.
Reviewed Dec. 3, 2025
AmeriFreight Auto Transport's customer service rep seemed to be more willing to work with me. We needed the car to be picked up one day and delivered the next. I got tired of being told by the other outfits that, "Sorry, we don't do it that way." Most people told me, “No, I can't do it.” And it's an eight-hour trip. But Amerifreight's rep listened and tried to accommodate, and it worked out perfectly. She was able to find somebody who said that they would do it. As it turned out, they didn't. But we were able to accommodate with a neighbor helping me out to get it picked up one day and delivered that same day. I was able to meet him there. Also, the quote was what I expected. It might have been in the end a little more than what other people told me. But Amerifreight did not get to the point of pricing what would take place that day. They just gave me a typical quote.
Thanks for laying out the whole situation, because tight timing like that can get tricky fast. I’m glad the effort to accommodate your plan still came together in a workable way, and I appreciate you sharing how the quoting and coordination felt from your side.
Reviewed Nov. 29, 2025
I had a really smooth experience with this car transport service. The driver kept me updated, arrived right on time, and handled my car with care. The whole process was quick, professional, and stress-free. I would definitely use them again and highly recommend them to anyone needing reliable transport.
Thanks so much for sharing your experience in more than one place! Really glad everything felt this steady and well-handled for you.
Reviewed Nov. 29, 2025
Samantha at AmeriFreight did a great job and got my car transported in time! All the way from east coast to the west coast! All of this at a very reasonable price without any hassle. The driver' they are in contact with are professionals in the transportation industry and heavily reliable.
So glad your experience was good enough to share across multiple platforms! Thank you so much, we're here whenever you need us.
Reviewed Nov. 29, 2025
I needed to get my mother's SUV shipped from Virginia and Samantha at AmeriFreight was very professional in helping me navigate getting it safely transported out here to KS. She was very understanding, kind, quick to return phone calls, made and kept her commitments, answered all of my questions and made certain the process unfolded exactly as she had described it, no surprises. I couldn't have asked for a better customer service experience than what she instinctively afforded me.
Thanks once again! So glad we were able to make your car shipping experience so smooth you're willing to share it across platforms!
Reviewed Nov. 28, 2025
After an initial misquote, our agent was able to find last minute deal at the original misquoted price. I appreciated to notice that the original quote wasn't valid, but was very pleased when they were able to find an alternative very quickly. They were also very patient and helpful with my numerous questions and concerns. My car arrived within the predicted time in the same condition as when it left.
Thanks once again, if you ever need any further vehicle shipping, we'll be right here.
Reviewed Nov. 27, 2025
I purchased a vehicle out of state and AmeriFreight did the transport. The other national company I picked couldn't get a driver booked. So after a couple of days of watching them twiddle their thumbs, I picked AmeriFreight, which was my second choice, and they did a good job. The transport organizer was great and things were very seamless with her. She had very concise and good communication. She was also very prompt in following-up with any questions I had.
The vehicle was coming from Arkansas to Charlotte and the delivery took about a day and a half. The drop-off went smoothly. My road's easy to get a big rig down, although I never even saw his truck. He must have parked up the street then he drove my vehicle down and up to my house. Then, he went walking back up the hill towards his truck. The vehicle arrived in good shape and there was nothing wrong at all. The quote I received was spot-on and overall, it was an efficient service.
It’s great to hear your rep kept things clear and responsive, and I’m glad the Arkansas-to-Charlotte transport wrapped up without any surprises. Having the driver bring the car right to your place is the kind of convenience we love to deliver. Thanks for the recommendation and for trusting us with your vehicle.
Reviewed Nov. 25, 2025
My uncle passed away and his vehicle was given to my cousin who lives in Las Vegas. The car was in Ohio and she gave the car to me. I'm in Tennessee, so I needed it transported. I went with AmeriFreight and the rep I talked to was great. I told her what I needed and she told me what she could do. She told me whatever their fee was and that they would put it out for bid. Then she contacted me afterwards. The communication was good. The pickup time was delayed for a few hours but the car got here pretty quickly and in fine condition. We would use AmeriFreight again if we needed it.
Happy that the transparency stood out to you, we want you to feel fully in the loop from the start. I’m glad the delivery wrapped up well even with that pickup delay. If you ever need another transport, we’ll be here and ready to help.
Reviewed Nov. 25, 2025
I needed a car moved from Texas to Illinois in a timely fashion. One night, I applied with AmeriFreight and put the information in. I got a call the next day, along with the email and the text message. I then reached out to the number that was listed, set up a date, and signed the contract. The pick-up went smoothly. The address has a narrow driveway, but it leads up to a residential street where they were able to get that car out of the narrow driveway onto their truck. Then delivery was the same, but on a wider driveway. The driver provided good customer service. The original pick-up point was Houston to Illinois, and the transport time was fast. They picked up the car on a Friday, and it was being delivered on Monday. It arrived in good shape, too. The same way I had left it last.
Really appreciate you sharing this. It’s great to hear everything came together so easily and that the driver took good care of things. Wishing you all the best settling in after the move!
Reviewed Nov. 19, 2025
AmeriFreight, and Christine F. (order #**) in particular, was great to work with. She answered all my questions thoughtfully, showed great patience, and followed my requests to a T. Her communication was detailed and timely. I highly recommend.
Thanks for leaving this. It’s clear the care and attention you received made the whole experience feel easy, and we’re glad everything lined up the way you needed. We appreciate the recommendation!
Reviewed Nov. 18, 2025
Jennifer at AmeriFreight was fantastic. As a first-timer shipping my daughter’s car cross-country, I was anxious, but Jennifer explained everything clearly and answered all my questions patiently. She kept me well informed and was always friendly and quick to respond. The car arrived on time—in just 2.5 days instead of the 7-9 day estimate. I highly recommend AmeriFreight and would definitely use them again! Doug L Order ID **.
We're so glad the the experience was enough to share it via so many different avenues. Jennifer will be very pleased to know just how well everything turned out. Thank you so much!
Reviewed Nov. 16, 2025
The car buyer that I was working with had AmeriFreight on a list of companies to have my car shipped. They were the first one that I came across, and it turned out to be the best. Also, one of the things why I decided to go with it is that I used to live in the Atlanta area which is where it's based out of. The gentleman that I talked to talked about Atlanta a lot and that helped because of personal connection. Everything worked out and I had a good experience. The driver came and delivered my car on time and had no problems. Everything went like clockwork. The driver communicated well and told me when he was coming. The driver was perfect.
It’s great to know the experience felt familiar and easy for you and that the delivery lined up just the way you expected. We appreciate you choosing us for the transport.
Reviewed Nov. 16, 2025
I had to move a car across the country and I went with AmeriFreight based on their Better Business Bureau rating and the gentleman that helped me, Harry. He was amazing and very kind. He made things sound very simple and I understood him. He kept me informed, called me back when I needed him, and helped me out when we hit a snag. We would use him again and refer him.
They told me that the transport would take seven days and the car arrived in seven days. It was picked up in Durham, New Hampshire, and was dropped-off in San Diego, California. My car was picked up by a carrier that was only grabbing three cars. So, I did not have to worry about that. They were able to come in and out of my neighborhood no problem, then the car was transferred a few days later to a larger car carrier coming cross country.
The quote they gave me was very fair, which tuned out to be the final price, and we didn't have any problems. I was a little bit worried because sometimes you read things about paying more if you had a 100-pound box in the car, but that didn't happen. The kid who picked up the car was great and I gave him a little tip thru my daughter. We also gave him some snacks and drinks, and he was super appreciative. The other guy was a little cranky, so she didn't give him anything. But that was not a reflection on AmeriFreight. I'm sure he just had a long day. But if he was a little nicer, he could have had a little bit of dinner money.
It’s great knowing the cross-country move played out just the way you were told it would and that the communication along the way helped keep everything clear. We’re really glad the pricing matched what you expected and that the handoff with the driver left you feeling comfortable about the whole process.
Reviewed Nov. 16, 2025
I was looking for my dream car, and I found it in Missouri. I live in Pittsburgh and I didn't have the time nor did I think I'd be saving money if I flew out there and drove it back myself. I went with a shipping service and AmeriFreight was recommended to me by the dealership that I got the car from. Rosie was my shipping agent. She was very clear and really helpful throughout the whole process. It was really easy to set it up. She made sure I knew everything about it and everything went pretty well.
Even though there were some hiccups from the dealership’s side, everything from AmeriFreight was perfect. They told me when they could find a driver and when they would pick it up. They also told me how long until I would get my car. They were clear about payment as well. The only thing that I could complain about, which isn't AmeriFreight’s fault, was all the dead bugs on the car from travel. But besides that, it was in great condition. I just needed to wash it.
It’s great to hear the whole process felt clear and well-handled on our side, especially with the bumps coming from the dealership. We’re glad the updates kept everything easy to follow and that the car showed up just the way you expected it to. Really appreciate you trusting us with a vehicle that means that much to you.
Reviewed Nov. 16, 2025
I had an old family heirloom pickup truck that was at my mother's house in California. She passed away, so I brought it to the house in Montana. It's a '73 Ford four-wheel-drive and I used AmeriFreight for the transport which was for about 1,200 miles. They offered to do it on a covered or open transport, and it ended up being a covered transport.
AmeriFreight's reps gave me immediate responses and excellent customer service. They were polite and professional. It was challenging because, at one point, the vehicle wouldn't start. So it took a couple of weeks for me to get it all sorted and give them the green light to pick it up. But that was all wonderful.
However, it seems like there is a bit of a disconnect between the actual drivers and the broker. But I didn't have much interaction with them other than briefly over the phone and overall, the transport went well. The pricing was appropriate and the final price was $50 cheaper than what they said. Everything was perfect and I was impressed with AmeriFreight.
Thanks for sharing this. It’s great to know the team made things easy on your end, especially with a truck that carries that much family history. Once the pickup challenge was sorted out, we’re glad the rest of the trip stayed on track and landed at a price that felt right to you.
Reviewed Nov. 16, 2025
I had a great experience with AmeriFreight. The process was straightforward, and they explained everything including the price ahead of time. The person that set me up also explained to me that maybe the driver might want more. We knew ahead of time that there might be more charges. Everything seemed clear.
It’s great to know the process felt clear from the start and that the upfront details helped you feel comfortable with your first transport. We’re really glad your vehicle arrived safely and appreciate you passing the recommendation along.
Reviewed Nov. 15, 2025
I had a really good connection with one of the AmeriFreight sales people. With all my research, there are a lot of negative things out there with their reviews, but I didn't experience any of those with AmeriFreight. It was all positive. A lot of them said their car showed up really late. But mine showed up a day early, so it was overall very pleasant. They also sent me a link to track the truck, which was fun to see. It was great experience.
It’s great hearing the experience matched what you were hoping for, especially with the early delivery and a driver who took good care of things. We’re glad the tracking was helpful, and we appreciate the suggestion for making it even better. Thanks again for choosing us.
Reviewed Nov. 15, 2025
I was relocating from Colorado to Florida and had my Volvo XC60 shipped through AmeriFreight. I liked that they had consistent communication. The broker was pretty upfront with all the information, including costs and potential additional costs and contractual agreements. It was more expensive than I expected, but it was picked up and delivered on time and as promised. They notified me when it was supposed to be picked up and called me with the contact information for a driver and the company that was gonna be delivering it. The broker did an excellent job, overall, with communication and assisting me with shipping the vehicle.
It’s great to know the steady communication helped you feel confident during a big move, and we’re glad the Volvo arrived right when it was supposed to. We appreciate you choosing us after doing so much research, and we’re happy the process felt well-managed from beginning to end.
Reviewed Nov. 15, 2025
My rep from AmeriFreight, Samantha, was very helpful. I was transferring a car to my sister, and Samantha helped me sort it out. She would answer when I called. There was some straightening out to do because of the timing as you have to get things in line at the last minute, but it was all handled very well. I had to go drive to the corner because of the size of the rig, but that wasn't an issue. The driver took a lot of pictures. He was friendly enough and helpful and got the car loaded very quickly. It was very professionally done.
We're very pleased with AmeriFreight. I know my sister and I didn't hear any issues at her end. She got the car and she's loving it. The quote very accurate as well. Initially, I thought it was high, but the last person I talked to who had sent a car was years ago, so that's inflation. There was a higher one, and I declined it. Samantha agreed and kept looking.
It’s great to know your first transport went so well and that everything lined up the way you and your sister needed. We’re glad the handoff felt easy on both ends and that the pricing matched what you were expecting. Really appreciate you choosing us for something so important.

Reviewed Nov. 15, 2025
I recently booked with your company to get my car shipped from California to Washington. I requested for it to be picked up on the weekend but was pressured by Samantha to have it be picked up this past Friday, as she had mentioned it was a great opportunity since there was availability on the truck and a “good deal”. Not really but okay. I agreed and paid the deposit. She told me if I had any questions or concerns to reach her by her phone. Friday rolled around and I received no updates or notifications or timeframes of when it would be picked up whatsoever. My family waited around all day and when I tried getting in touch with Samantha Smith, she did not answered any calls or texts since then. Immediately went to voicemail. The other phone number I was given for AmeriFreight is exactly the same. I am not able to contact ANYONE.
When I finally got into contact with someone they told me my car was now going to be picked up Saturday morning. I was given no updates, no one asked for my consent or if anyone would like even be home that day for my car to be picked up. They just assume we have no jobs or no life?? I had to be the one to call and reach out and inquire to actually know what the heck was going on with my car transportation. Because of your company’s unprofessional service and lack of communication I know that you wouldn’t have told me any of this otherwise. No one bothered to update me at all. You leave your clients in the dark and have them wait at your beck and call and keep pushing back the date of when their car will be picked up. That is extremely rude and selfish and unprofessional, and makes your company look terrible.
Do you just assume your customers will be home all day waiting and waiting for you to show up and not receive any calls or emails or text updates regarding what time their car will be picked up? Do you guys actually get business this way?? I am requesting for a full refund, this is completely unacceptable and I am extremely disappointed by the terrible service. You completely wasted my time, that is very unprofessional. I wish I could rate this company 0.
Reviewed Nov. 14, 2025
My agent provided satisfying customer service. She always made sure she is available for help for any inquiry I may ask. She and her team did a good job in guiding me throughout the waiting process of the car delivery. She was professional and so is her team. Recommendable to other potential customers who seek their auto carriers.
It’s great knowing you felt supported the whole way through and had someone you could rely on whenever questions came up. We appreciate you choosing us for your transport.
Reviewed Nov. 7, 2025
Excellent service. This is the fourth time I've used AmeriFreight and everything went great as always. On time. Courteous driver. Car in good condition on delivery. Will use them again. Rep was Michelle ** who was great. Five stars.
Thanks for coming back to us again and again, it really means a lot. Glad to know everything went right with your latest shipment.
Reviewed Oct. 27, 2025
I used Amerifreight to ship my vehicle and, unfortunately, the experience was pretty disappointing. When a last-minute issue came up during delivery, I was told there wasn't anything they could do. I understand some things are out of their control, but there didn't seem to be much effort to help or even offer guidance. The lack of support during a stressful situation really stood out to me. I wouldn't use them again based on this experience.
As stated elsewhere, we’re really sorry to hear that your experience didn’t go as it should have. It sounds like we could have done a better job staying in touch and helping you through the issue. We appreciate you taking the time to share this, and we’ll be using your feedback to improve how we handle situations like this. We stand by those words and are genuinely working to make sure we are able to offer the proper guidance when issues arise.
Reviewed Oct. 24, 2025
I was moving, so I needed my car moved. I googled reliable transportation companies, researched about five companies, and got it narrowed down to AmeriFreight. It’s really easy to set up the transport. I want to specifically shoutout the guy I talked to, the broker. He was really, really communicative and good. I called and started this on a Saturday, which I didn’t want to do because it’s the weekend. The fact he did all of this on a Saturday, and a holiday too, was pretty nice. There was a lot going on, and he was really great.
The pick-up went really smoothly, my mom said. It was picked up where she lived, in a townhouse area, which I assume was pretty small. But my mom didn’t say anything negative. It went perfectly fine. For the drop-off in the city, I was there. They were able to get the truck through the craziness of traffic in broad daylight, and that’s a good thing. When I got the vehicle, I didn’t see anything wrong. It was just really dirty from bugs, but that’s not their fault. It was perfect. I would definitely recommend them. I have recommended them to a few people already, in fact.
We’re glad to know the setup went smoothly and that everything worked out at pickup. It’s great to hear that communication stayed strong throughout, even over the weekend!
Reviewed Oct. 24, 2025
I heard of AmeriFreight on Google, and they were insistent. Initially, they gave me the lowest quote, but I don’t know if that ended up being the case after all. And the customer service people were quick to reply, but the process was a little confusing.
Whoever organized the pick-up was a really great communicator, and seemed like she was working to find a driver that fit for me. But once we found a driver, the communication really sucked. There were technically two or three different drivers, and they didn’t have the right numbers. It was kind of weird. It all worked out just fine, but after I paid AmeriFreight, they passed it off to the driver, and I couldn’t get ahold of them, and they couldn’t give me dates, and they gave me the wrong number. I felt like there was something else.
My biggest complaint was that you couldn’t book something in advance. So, they would just give you a 24 or 48-hour notice and then keep trying to schedule on that timeline, which didn’t work for me. So, I really just needed to say, “Two weeks from now at 7:00 AM, pick up the vehicle.” And I understand maybe that’s not how AmeriFreight works, and it’s just like gambling who’s in the area, but that was the biggest issue, having to make a decision within 24 hours. And I wasn’t at the vehicle’s location. And the quote was different every single time. So, it was just annoying.
Thanks for laying that out so honestly. It sounds like parts of the process went right, but the timing and communication clearly could have been better. We appreciate you taking the time to spell that out. It helps us see where we need to tighten things up.
Reviewed Oct. 23, 2025
I knew some guys in the military who had good experiences shipping their cars with AmeriFreight, so when I got stationed in Washington, that’s what I went with. The transport service was good. I actually had an issue where they had the delivery marked to Seattle, and I’m an hour and a half west of Seattle. So, I was on the phone with them as soon as I saw that and customer service was fantastic. Whenever I called and no one was able to answer, they called me back right away. And my delivery guy helped me get it figured out. I sent him the correct address, and we got the car sent over here.
That’s such great feedback, and we really appreciate you sharing it. We’re glad Harry was able to get the address issue sorted quickly and keep everything on track for you. Thanks for trusting us with your vehicle during such a big move!
Reviewed Oct. 17, 2025
I called AmeriFreight when I needed to ship my truck from Montana to Michigan. I worked with Jennifer ** and she definitely delivered 5-star customer service. I highly recommend asking for her. She was very helpful every step of the process!!
We really appreciate you taking the time to share your experience! Jennifer will be happy to know her support made the process easy for you from start to finish. Thanks for choosing us to handle your truck’s transport.
Reviewed Oct. 17, 2025
All I can say is it was a pleasure working with your representatives. Rosalind ** and other representatives from your company were very easy to work with. I appreciate their honesty and I always felt they were doing their best for me. This was the first time I shipped a car and I had a lot to learn about the process. They helped remove the apprehension and stress I had entering this endeavor. I also have the highest regard for the carrier; Thru48 LLC. Their young driver; Pavel was exceptional. Not only was he a real professional, but he was also very easy to talk to and work with. My car was picked up the day we agreed to have them ship the car and was delivered within 4 days later after traveling over two thousand miles. This was a wonderful experience for me. I really appreciate that I wasn't asked for a credit card number until we agreed on the carrier. Thank you!
It’s great to know everything went just as planned and that the carrier took such good care of your car along the way. We really appreciate you sharing this.
Reviewed Oct. 16, 2025
I had to move a truck from California to Wisconsin. I looked at some reviews at a web service that accessed a whole bunch of transport companies and found AmeriFreight. They were pretty good along with another company. After talking to AmeriFreight, I decided to go with them as I liked them better.
I worked with two people, at first, a gentleman and a lady to cover for him and check in on us. They covered our needs, explaining that they're a broker and that they put the transport for bids, and that when someone comes with a bid, they’ll send it to me. They told me the cost would depend on the route and how many bids they get on it. They gave me a quote, which was fine. I wasn't unhappy with the price I got since the trip was off the beaten path.
My daughter met the driver at a parking lot across a gas station, and the driver picked it up. When I met the driver for the delivery, he had unloaded it already. The vehicle came on an open transport, so it was dusty from the trip, but it was fine. The process was smooth.
Thanks for taking the time to share all of that, Ken. It’s great to hear your truck made the trip safely and that our team kept you in the loop throughout. We appreciate your trust and your thoughtful feedback.
Reviewed Oct. 16, 2025
Re order# **. Good Morning. This is the fifth time I’ve sent my car from New Jersey to Florida with Harry **. I was most impressed this time that even when Harry was out of the office, he arranged for someone to meet my needs and get my car picked up and delivered exactly when I needed it to, even though I only gave him two days notice. Harry has to be commended for his incredible Excellent Service at AmeriFreight. Thank you Harry **.
We’re so glad Harry continues to take great care of you trip after trip. It’s wonderful knowing everything came together on short notice and right on time. We truly appreciate your continued trust in us.
Reviewed Oct. 16, 2025
My son was moving away to college across the country and we went with AmeriFreight because of the pricing and the ratings. I had to talk with them when the price raised quite a bit at the very end, which I wasn't happy about. But they were able to get me down further so it worked out fine.
The transport was smooth. We got a phone call saying they were down the street. They met us at an appropriate place. Because they were coming in a day earlier than we had anticipated, we had them change the drop-off spot and they accommodated that just fine. AmeriFreight did everything they said they were going to do.
We’re glad we could help with your son’s move, Danae. It’s great to hear the team delivered on their commitments and worked with you to find a fair solution on pricing. Appreciate you choosing us.
Reviewed Oct. 16, 2025
I've used AmeriFreight before and I used them again to ship my daughter's car to college. I shipped two cars with them from Chicago to Charleston and Chicago to Dallas. I was there for pickup and my kids were there for drop-off. The driver usually calls and you pick a place that's close by to meet for pickup.
I keep going back to AmeriFreight because all the quotes are always about the same and AmeriFreight is very communicative during the process when other companies are not. I would tell anyne to go ahead and use them.
We’re happy to hear things went smoothly again. It means a lot that you’ve trusted us for more than one shipment, and we’re glad the process continues to feel simple and dependable for you.
Reviewed Oct. 16, 2025
I used AmeriFreight to ship a jetski from Streetman, Texas to Poway, California. Everything went okay with the delivery. They keep contacting me to let me know where they are.
That’s great to hear, Nelson. We’re glad your jet ski made it safely and that the updates along the way helped keep things clear!
Reviewed Oct. 16, 2025
I needed to transport a passenger car to Florida from Rhode Island. The person from AmeriFreight who I spoke with was extremely helpful and didn’t pressure at all. She was good in explaining their function that they take the information and put it out to bids. She also explained that we weren’t obligated to take the quote and that we could wait and get a lower one.
The transport company that came out was based in Tampa so they were good in terms of knowing where to take it down in Florida. They picked the car up and got it there faster than I thought. I had an airline ticket to fly down there to meet the transport. The driver kept us informed and showed up, but we had to drive to a larger parking lot. It was explained that we may have to do this so we weren’t surprised.
The only complaint is that the quote that was originally provided to me was a little lower than what we ended up paying. Because when the rep put it out and got the bid back, the quote was higher. But we decided it was good enough and we took it. It was my first time to go through this process, but I understand it better now.
It’s wonderful to know you felt supported and never pressured while setting up your transport. Thanks for trusting us to handle your car’s trip south!
Reviewed Oct. 15, 2025
We needed AmeriFreight because my wife and I were moving from Texas to Delaware and we needed to ship one of our three vehicles. The experience with the AmeriFreight representative was very positive. We had left the car in front of a neighbor's home and they had the keys. It was prearranged for the carrier to actually contact the neighbor to get access to the keys and that happened as planned.
The total transport was three days, but the car would have gotten there before we would. So we had to delay departure of the car until we were going to be there to receive it. We knew that ahead of time and it was almost perfect. The vehicle of the carrier in Delaware was too large to bring through the neighborhood street, so we arranged with him to drop it off at a shopping mall parking lot and it was great.
The driver was very pleasant. He expected us and we expected him. We both took a point-by-point inspection of the car just to make sure that there was no damage done in transit. It was in great shape, so we had no problems with it.
AmeriFreight helped us and that was the original purpose for doing this since we had three vehicles and two drivers. An interstate move was a wonderful way of making sure that the vehicles all get transported, especially one that you can't drive. It saved on huge mileage from the wear and tear on the vehicle itself by having the truck transported. It was wonderful. AmeriFreight was terrific from beginning to end.
That’s such a thoughtful review, William. We’re so glad the timing worked out just right and that the driver kept things smooth and flexible on both ends. It’s great to hear everything went according to plan.
Reviewed Oct. 15, 2025
I was moving house, and I googled who to use, and decided on AmeriFreight. The pickup and drop-off times changed because the booking changed, but the driver was great. He picked it up and dropped it off on time. Everything was easy. The quote was noticeably lower than what I ended up paying. So, I ended up paying noticeably more. But it’s fine.
Thanks for sharing your experience, Hugh. We’re glad your pickup and delivery went smoothly and that the driver handled everything efficiently. We appreciate your honest feedback.
Reviewed Oct. 15, 2025
AmeriFreight wasn't a good experience. The quote to final price was acurate and I got my car and it was safe, but it was an ordeal. I had to constantly call because no one called to confirm the day before. I called the AmeriFreight rep and the place that actually was transporting the car. They said the brakes on their truck was in the shop and they were supposed to pick it up in the morning. They didn't get here until almost night. I kept calling them to find out where were they until I got my truck.
The driver was very nice, very professional. The transport only took one day. It was just from Maryland to Atlanta and I needed to move my daughter into college that next morning. So he was supposed to drop it off that night, but he said he can come the next day at 3:00. But moving time was in the morning, so I needed it first thing in the morning. And he said he would do his best and did come early in the morning, but didnt tell me until he got here. I just happened to look at my phone and he said he was there.
Communication with AmeriFreight and the driver could have been a lot better. I spoke with the owner and I had to give him all my information, which they should already have. With the drivers, there were three people that I was communicating with and it should be them calling me. I felt like AmeriFreight wasn't there to help me. So I had to start calling the owner and the driver myself.
We’re sorry your experience didn’t match your expectations. We pride ourselves in our communication so it's disappointing that it seemed to breakdown during pickup and delivery. We’re glad your car arrived safely, but we understand how important consistent updates are and appreciate you taking the time to point this out.
Reviewed Oct. 8, 2025
Raz ** from Amerifreight was phenomenal. She communicated well and was able to get a driver in the price range I was requesting. The driver that she sent was outstanding and did exactly what I asked him to do. Great experience from beginning to end. Highly recommend! Order # **. Raz **
That’s wonderful to hear. We’re so glad Raz was able to find the right carrier and keep everything running smoothly from start to finish. Thanks for the recommendation.
Reviewed Oct. 2, 2025
We picked a plan and then made arrangements, and then they came out to install 13 panels. Their price was very reasonable. They did a roof inspection as well to make sure that I did not need any roofing repairs. Overall, the experience was very positive, and I have given out the rep’s name to some of my friends too. There has definitely been a difference in my bill.
It’s great to hear Elizabeth’s honesty and clear communication helped make the whole experience straightforward and stress-free. Thanks for trusting us with your son’s car and for the kind recommendation.
Reviewed Oct. 2, 2025
Samantha ** at AmeriFreight was great help helping me schedule the transportation of my Harley Davidson Trike from Colorado to Virginia. The price range she provided was a great price and the availability dates she provided were good. She maintained contact with me keeping up to date on how things were coming. She provided great service.
Really appreciate you sharing that. It’s great knowing Samantha kept things organized and stayed in touch through every step. We’re happy your Harley made the trip right on time and at a fair price.
Reviewed Oct. 2, 2025
I was moving from Iowa to Washington. I googled the efficient truck services that can transport cars and I read some reviews. There are a lot of positive reviews for AmeriFreight, so I decided to try. They gave me some options of open and close, and I chose the open.
It exceeded my expectation. I expected maybe it will take me eight days for my car to get here, but it only took three days. The communication was very clear. They communicated well before they picked my car, on their way, and some hours before they got here. I was surprised they are here. The condition of my vehicle was just perfect. The rate was okay because of the miles, 1,000 and something, so it was quite well. It was very efficient.
ChatGPT said:
That’s wonderful feedback. We’re so glad your car arrived even sooner than expected and in perfect shape. It’s great to know the process felt clear and efficient from start to finish.
Reviewed Oct. 2, 2025
Our experience interacting with AmeriFreight was excellent. I was impressed with the woman I worked with. They informed us about the delivery. The driver had a problem with the hand-off, and he didn’t feel like he could get to the place where he was supposed to deliver it. That confused my son. That was the only issue. Otherwise, the driver did great.
We really appreciate you sharing that. It’s great to hear our team kept you informed and that things went smoothly overall, even with that bit of confusion at drop-off. Thanks for the honest feedback and for recommending us.
Reviewed Sept. 29, 2025
AmeriFreight moved my newish car from California to Florida, fast & hassle-free! AmeriFreight, specifically Samantha, provided outstanding customer dialogs, walked through every step of move, was there with continuous contact when needed, delivered quick service, an excellent operator/carrier transporting. "Top-drawer" service provision, 5-Stars PLUS... Samantha was terrific to perfect.
We’re thrilled to hear everything went quickly and without any hassle. Samantha will be so happy to know her care and communication made the whole process feel seamless.
Reviewed Sept. 24, 2025
As a first-time car shipper, I was a bit nervous about the process—but Samantha ** at AmeriFreight made it incredibly smooth and stress-free. She was knowledgeable, patient, and always available to answer my questions. Her professionalism and attention to detail gave me confidence from start to finish. My car was shipped from Phoenix on 9/10/2025 and arrived in Philadelphia on 9/13/2025—an impressively timely delivery. The pricing was affordable and fair, with no hidden surprises. Samantha kept me updated throughout and made sure everything went according to plan. I highly recommend Samantha ** and AmeriFreight to anyone looking for reliable, efficient, and friendly car shipping service. Order #**. Five stars all the way!
We know shipping a car for the first time can feel uncertain, so it’s great to hear Samantha helped make it easy and stress-free. We’re glad everything went right on schedule and that the experience left you feeling confident from start to finish.
Reviewed Sept. 21, 2025
Very impressed with the professionalism of AmeriFreight and the excellent customer service from Samantha. I had a very specific timeframe for pickup and delivery, and Samantha was able to accommodate my needs. I was very worried because it seemed that a transport would not be found, but Samantha came through. The shipper was on time, courteous, and highly professional. Transporting with AmeriFreight was one less thing that I had to worry about. This shipper arrived on time for pick up and delivery. Because it was a late night delivery, he kept me posted about his ETA. The costs was a bit high, but the service was definitely worth it. Door to door service was exceptional.
Really glad to know everything worked out so smoothly. Samantha takes real pride in keeping things organized and it sounds like she did just that. Thanks for letting us be part of your transport plans.
Reviewed Sept. 20, 2025
I needed a transport service to take my daughter's Hyundai Santa Fe to college, from Chicago to Tucson. A friend had recommended AmeriFreight and their quote seemed fair to me from what other people had told me it cost them to do a similar route. I'd recommend them as well.
We’re so glad to hear that, and we appreciate you sharing your experience. It’s great knowing your daughter’s car made the trip to Tucson smoothly and that our team helped make the process easy and reliable for you.
Reviewed Sept. 20, 2025
AmeriFreight transported my vehicle from Indianapolis to Maryland. The representatives that I spoke with were very good. I was very pleased. The quote went up because the date changed but they were still able to get the vehicle to me in a timely manner. The pickup and delivery went well.
Sounds like things came together well in the end, and we’re glad our team kept the process smooth and professional for you. Really appreciate the honest feedback on pricing and service.
Reviewed Sept. 19, 2025
I got AmeriFreight the last minute because another company fell through, and everything was great. I had them transport a small SUV. They were great. I highly recommend them to anybody.
That’s great to hear. We’re glad everything went so smoothly with your SUV transport and that our team could step in when you needed a reliable solution. Thanks for trusting us to get it there safely.
Reviewed Sept. 19, 2025
I looked for son's car to be transported separately since his family was flying for their relocation from Denver to Massachusetts. AmeriFreight did an excellent job. They were responsive, fully answered my questions, and helped us come up with a good option for transporting the vehicle. There was no transport company that could equal AmeriFreight's quote. It was higher. But based on my having spoken with a number of other transport companies, I know that the higher cost was in line with some of the other quotes I received. The business operates a service that has two components. One is AmeriFreight providing customer interface, the second is finding a transport company, which is a separate company, to actually do the vehicle transport. It was that second portion of the process where the price came in differently than was originally hoped for.
There are a couple of ways that could have been improved upon. Both for pick-up as well as delivery, the transport company did not want to come to the specific residence where the car was being picked up from or dropped off. They proposed a different location, which would be managed by the transport company because they have a big tractor-trailer and needed to maneuver a car off the vehicle, and it potentially involves moving other vehicles that are also on their carrier.
That should have been information that was conveyed right from the get-go. Describe to us that it was not. It was the transport driver who said to us, "I want to pick up and drop off the car at a different location than the residence." I don't know if another broker would have shared that information with us. Also, the transport driver on pick-up suggested a location because it had good room for his maneuverability, but it was an industrial site, and it would be picked up at night, when there would be no other traffic at the site. I encouraged my son to negotiate a different location for that pick-up, which was a Home Depot site, where Home Depot was open later. It's well-illuminated. There's other traffic there. A more comfortable location, rather than a location that could have been empty at that time.
The same thing happened on the drop-off end, when I, the one receiving the car, negotiated with the transport driver, a shopping center which ws open and illuminated, and there was traffic, so it would be a more comfortable location for us to receive the vehicle. In my son's case, who was driving the car and dropping it off, because that was the only vehicle they had, he had to get an Uber drive home. He didn't have his own means of transportation because he was dropped the transportation off for the transport driver to pick up. That's something that also should have been made known upfront that we may have to arrange a two-way transportation ourselves, where one way, we are obviously driving the vehicle that was being transported, but the other way, either in terms of getting back home or getting to the location, requires a different vehicle to accomplish.
The transport driver who I met at the time we picked up the car when it was delivered was very responsive and friendly. But when he was arranged for the drop-off, he described to us in several text messages that he was one hour out from the delivery site. He said he was one hour out, but one hour later, he was still an hour out, and still after another hour later. I don't know why he was not able to give us a more accurate estimate of when he would arrive with the vehicle. These drivers today operate with GPS navigation systems.
I don't know whether AmeriFreight needs to have more candid conversations with the companies they contract with, or they need to share information that may be unusual, but still within the realm of possibility so that the clients who AmeriFreight engages are better informed about what the the backend of the process looks like or could have some not necessarily recognized complications as to how it plays out.
Thanks for taking the time to share this. I’m glad our team made things easier on your end, even if the carrier side added a few bumps along the way.
Reviewed Sept. 19, 2025
I got a few quotes, and after getting the responses, AmeriFreight was the most upfront about everything. I felt good about them. I used them to transport my vehicle from Oregon to Indiana, and I had a great experience. When my vehicle arrived, it was a bit dusty, but it was fine. AmeriFreight gave me the price, and when my vehicle was delivered, it was still the price. There was no funny business. I appreciated that it went exactly as they said it would. It was a bit expensive, but it was a long distance haul so it was reasonable.
Really appreciate you saying that. It’s good to hear the process matched what we promised and there weren’t any surprises along the way. That kind of feedback means a lot to us.
Reviewed Sept. 16, 2025
I have had two back to back amazing experiences with AmeriFreight. In particular Ms. ** assisted me and made sure my vehicle transportations were scheduled quick even on a short notice with excellent prices offered. A few weeks after my first experience I reached out for the shipment of my second vehicle and I was not let down. I received an identical service and very happy with my decision to do business with this company.
We’re really glad both shipments worked out just the way you needed and that we were able to make things happen quickly for you each time. Thanks for coming back to work with us again.
Reviewed Sept. 9, 2025
I had my car shipped from CA to GA and the delivery was only 4 days, which is quick and smooth. Customer service was great as they made sure I had a good experience with them. The rate is not the cheapest but it’s a good trade off. Overall, great service.
Thanks for your thoughtful review! We're glad to hear your car made it from CA to GA so quickly and that our team helped make the process a positive one. We always aim to balance fair pricing with dependable service, and it’s great to know you felt it was worth it. We appreciate you choosing AmeriFreight!
Reviewed Sept. 5, 2025
This experience was seamless; pick up and drop off of my car went super smoothly and everything was on time with no damages to car. Samantha ** was amazing and went above and beyond with communication; would definitely recommend this company. Not a single thing went wrong.
It’s wonderful to hear Samantha made everything so seamless for you! We’re glad the communication, timing, and care of your vehicle all came together exactly as planned. Thank you for trusting AmeriFreight. We’d be happy to help you again anytime!
Reviewed Aug. 29, 2025
Samantha with AmeriFreight was amazing! She helped me ship my sister’s vehicles, including two classic cars, from GA to OR. Everything went smoothly, the carriers were professional, and she was so responsive and helpful. Vehicles arrived on time and all in good condition. Highly recommend!
We’re so glad Samantha could help make the transport smooth and stress-free, especially with your sister’s classic cars. It’s great to hear the carriers were professional, the timing worked out perfectly, and the vehicles arrived in excellent condition. Thank you for your kind words and for recommending AmeriFreight!
Reviewed Aug. 29, 2025
AmeriFreight made our auto transport move from Virginia to Texas a breeze. Our representative, Samantha, was genuine, knowledgeable, realistic, and understanding of our needs. She made sure our three vehicles were booked in a reasonable time frame with a reputable delivery driver, order #**. Our driver was skilled, a great communicator, and very professional. Our vehicles were delivered as promised in excellent condition. Thank you to Samantha for all her support during our relocation. Our overall experience was definitely five stars.
We’re so glad Samantha made your move from Virginia to Texas feel straightforward and well-organized. It’s great to hear she arranged everything within your timeframe and paired you with a professional driver. Thank you for trusting AmeriFreight—we truly appreciate your five-star feedback!
Reviewed Aug. 28, 2025
The original quote given was also inaccurate. They upcharged by a couple of hundred. Apparently, they were trying to figure out the vendors in the area. And the only ones who would be willing to do the transport were upcharging.
Thank you for taking the time to share your feedback with us. We’re glad to hear your vehicle arrived without issue, but we’re sorry for the frustration caused by the short notice at pickup and for the stress that created in your schedule. While we always aim to keep communication timely and consistent, carrier availability and market demand can sometimes impact both scheduling and pricing. We appreciate your patience in working through those challenges and are grateful you chose AmeriFreight. Your comments help us continue improving the experience for our customers.
Reviewed Aug. 28, 2025
Order #: **. Amerifreight worked hard to find a transportation company to take my motorcycle on short notice. I needed to ship my motorcycle within the week and they came through. They work hard to communicate between you and the shipper to minimize any information that could be lost between interactions. I would recommend them to anyone I know that needs a good shipping broker. Reason for 4 star was the difference in price from online quote to actual quote. Only pickup date was discussed. I needed to coordinate delivery date with the transportation company when they picked up my motorcycle as my travel time was longer than the transportation company's travel time.
We truly appreciate you choosing us to handle your motorcycle shipment, especially on such short notice! While we understand your concerns about the quote variation and delivery coordination, we're grateful for your trust and kind words about our communication. Your recommendation means a lot to us.
Reviewed Aug. 28, 2025
AmeriFreight's communication could have been better. That was the biggest issue. The person didn’t show up at the address we had given. When we initially talked to customer service, we gave them the address where we wanted the pickup, but somehow they got our home address instead. Because our street is a small one-way street, we knew it would be a problem. We had picked a plaza where there would be more space. The pickup wasn’t amazing, but on the delivery end, the communication was decent and there weren’t too many issues. Throughout the process, customer service was fantastic.
Thanks so much for sharing your experience with us! We're glad the scheduling and communication went smoothly overall, and we really appreciate your patience with the pickup mix-up. Your feedback helps us improve, and we're happy to hear you'd still give us a solid four stars.
Reviewed Aug. 27, 2025
AmeriFreight gave me the best price. That’s why I used them. And my experience with their representative was fine. Because my expectation was to have a broker negotiate with a trucking firm to get my car from California to Vermont, and some of the vendors have stopped doing that, and they just give you this high quote. So, I wanted somebody who can negotiate, and so I can tinker with the price somewhat.
During the pick-up of the car, the vendor didn’t call me. I found that out by email and from the broker that sold me the car. And the guy who actually picked up the car just stepped out of the Ukrainian war. He was smart, and I liked him, but he didn’t get instructions that he should be calling the customer when he picked up the car and send the pictures. So, this person was not as socially astute in American commerce, but he was a very bright man. He spoke broken English, and that was fine.
And then the company that sold the car to me, Car Roll, had a hard time getting the car up on the trailer because it got hit on the front driver’s side tire. But it did move. We found out later that he got it to move at my house when he dropped it off. But they picked the car up and put it on the trailer with a lot of other cars with a forklift, which was fine.
But then it got to where the vendor, who was near Syracuse, New York, he thought he had to get it off the trailer with a forklift, which he had to procure. And it took a long time for him to do that. And I don't know if he thought I was lying to him, but the information I had did roll from the outfit that sold it to me. All these cars are damaged in some way. But the thing was, they kept telling me that they're gonna deliver it, and they didn't. And the back and forth took two weeks, and it got to the point where it put me in a bad position. So, I called AmeriFreight, and they handled it effectively for the circumstances we're in. And they don't use that vendor anymore.
I don't think they're trying to jerk me around, but I don't know if they have the sophistication to know what to do and get a forklift. So, they got a forklift, took it off the big trailer, and put it on a small multi-car carrier. But AmeriFreight didn't cause it. And I did get a reduced rate because they caused me so many problems.
Reviewed Aug. 27, 2025
I shipped multiple cars with AmeriFreight because I relocated about 2,000 miles. And I chose to use them because they seemed to be a good choice among the multiple bids I got. And AmeriFreight was polite and responsive. The pick-up and drop-off process was also smooth. AmeriFreight is a broker, and so you end up dealing with the individual transporter to coordinate those things, but that was just fine. The transporter was easy to deal with. During the drop-off, I met them at a place where they could maneuver their truck because they have a large transport unit that can’t fit in someone’s driveway. AmeriFreight’s quote was also fair. I think they charged a fair brokerage fee, and the transporter received the bulk of the amount.
Thank you for sharing such a thoughtful review. It’s encouraging to hear that the process went smoothly from start to finish and that the carrier assigned was professional and accommodating. Competitive pricing, clear communication, and reliable transport are always top priorities, and it’s great to see those reflected here. Recommendations and repeat customers mean a lot!
Reviewed Aug. 27, 2025
I needed to transport my car from Pennsylvania to Miami, and my experience with AmeriFreight was good. The whole trip took three days, and my experience with the driver was good. I had no issues.
Your feedback means a lot to us—thank you for sharing! It’s great to know your transport from Philadelphia to Miami went smoothly and that the driver made the experience a positive one. We’re glad everything was handled within just a few days and that the service met your expectations.
Reviewed Aug. 27, 2025
I recently used AmeriFreight because my daughter needed a car to transfer from Arizona to Georgia. She just got in the Air Force. We used them before because we actually had to ship the car out to her three or four years ago and we just got the same outfit.
Everything has been scheduled and it was within a very reasonable time frame, within a week or two, when we made the original thing. But it was all coordinated and scheduled. It all worked out well.
The quote was very accurate and reasonable compared to the other places. They all had different numbers. But this one made sense. I even considered flying out and driving the car back myself, but after adding up flights, hotels, and other expenses, it was probably cheaper to use your service.
We’re honored you chose AmeriFreight again to transport your daughter’s car, especially during such an important time for your family. It’s great to hear the process was smooth, well-coordinated, and that the pricing proved both accurate and economical compared to other options. Thank you for your trust and for recommending us—we wish your daughter all the best in her Air Force journey!
Reviewed Aug. 27, 2025
We used AmeriFreight for a military move after researching a few companies and seeing good reviews. I looked at three options, and the deciding factors were price and the reviews.
I ended up changing from shipping one car to a different one. The car was in a rural or out-of-the-way location, which I wasn’t informed about beforehand. Because of that, no one would pick it up since it was off their route. That was honestly challenging and scary because we were moving and trying to get the car shipped. We kept waiting and waiting for this car to get shipped out and it got to the point where it was almost the last possible minute before we’d have to figure out another solution. Finally, someone picked it up. But it cost an extra thousand dollars. I forgot how many days it was quoted for transport but it arrived on the expected date.
The person I worked with was really helpful and great. My only issue is that I wish I had known beforehand that the location was so out of the way.
Thank you for taking the time to share your experience. We’re glad your vehicle arrived safely and that our team was able to assist along the way. We do our best to provide accurate quotes up front, but costs can sometimes change depending on location and carrier availability—especially in more remote areas. While door-to-door delivery is always our goal, it isn’t guaranteed in every case, and we’re sorry this wasn’t better explained from the beginning. Your feedback is very helpful, and we truly appreciate your recommendation.
Reviewed Aug. 27, 2025
I was moving from Charlotte to Indiana and since I've used AmeriFreight to transport my vehicle in the past, I used them again this time. I've always had a good experience. The transport organizer communicated very well. There was a delay in the pickup. It wasn't picked up the day that they first thought it would be picked up, but they called and let me know and communicated and it all went smoothly. It didn't cause any issues. The vehicle still got to Indiana when I needed it to. The delivery was the amount of days that they said. Overall, AmeriFreight offers good pricing, good communication, and reliable service.
Reviewed Aug. 27, 2025
AmeriFreight's drivers were on time. So, I wasn't really worried. They seemed like they knew what they were doing. While they did not communicate with me throughout the delivery, they were really communicative when the vehicle was approaching where it was supposed to be delivered.
Reviewed Aug. 25, 2025
They communicated well and they were pretty quick with being delivery, they found me a driver even though my car was out in the middle of nowhere. This is my first time moving a car through a carrier service and they help me every step of the way, my car came undamaged on time and the same condition I left it in.
We’re so glad our team was able to guide you through your first car shipment and make the process easy, even with a pickup in a harder-to-reach location. It’s great to hear the driver delivered on time and your vehicle arrived safely just as you left it. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!
Reviewed Aug. 18, 2025
I had a fantastic experience working with Raz (Order #**) from AmeriFreight! She assisted me every step of the way during my car shipment from Florida to Washington. Raz was incredibly responsive and answered all of my questions and concerns in a timely and professional manner. She was also able to get my rate below the quoted price! The process was smooth and stress-free, thanks to her support. I truly appreciate her help and would highly recommend Raz to anyone needing vehicle transport services!
We’re so glad to hear Raz made your shipment from Florida to Washington such a smooth experience. It’s wonderful that she was able to answer all your questions quickly, keep you reassured along the way, and even secure you a lower rate than expected. Thank you for recommending her and for trusting AmeriFreight with your transport!
Reviewed Aug. 15, 2025
I had to relocate up the east coast on short notice for work, and needed to have my car shipped. I was recommended Raziah ** from Amerifreight. Since it was my first time shipping a car, I had a lot of questions, and she was very helpful explaining the process and arranging with a carrier. The carrier Amerifreight used delivered my car on time and in the same condition it was picked up. Overall, I had a positive experience and would use Amerifreight/Raz's services again.
We’re so glad Raziah was able to guide you through your first car shipment and make the process feel straightforward. It’s great to hear your vehicle arrived on time and in perfect condition, giving you peace of mind during your relocation. Thank you for trusting AmeriFreight—we’d be happy to help again whenever you need us!
Reviewed Aug. 13, 2025
I needed some type of coverage if the car just randomly breaks down, so I checked out CarShield. The signup process wasn’t difficult at all, and the lady helped me lot and gave me discounts to make it as cheap as possible. At some point I was struggling, and I couldn't afford to pay it, but another representative helped me lower the price even more. I haven't really had to use CarShield, and I don't like the fact that I must pay my deductible. But it's good knowing that I'm covered, so it’s fine.
We’re so glad that your agent was able to help you find the right option at a fair price and keep you informed throughout your transport. It’s great to hear everything went smoothly from quote to delivery and that the cost stayed consistent with what was promised. We appreciate your note about the driver not locking the vehicle—we’ll keep that in mind as we continue working with our carrier partners. Thank you for trusting AmeriFreight with your shipment!
Reviewed Aug. 13, 2025
We're very happy with the AmeriFreight customer service. The quote was very fair and they were able to ship my vintage pickup for 1,200 miles. The pickup went smooth. We dropped it off at a local Walmart and met the driver there. It was painless. They then dropped it off at my daughter's house and unloaded it. That also went well. We gave the payment to the driver and they gave us a receipt. It was easy. I would use them again.
We’re so happy to hear that our team made the process feel simple and stress-free for such a special vehicle. Providing clear options, fair pricing, and dependable service is always our goal, and it’s great to hear that came through in your experience. We truly value your trust in AmeriFreight and look forward to helping you again in the future!
Reviewed Aug. 13, 2025
AmeriFreight Auto Transport was the first one I tried and called. It worked out. It was wonderful. Liz, the representative, was fantastic. She was very helpful with getting where I needed my car to go, and she told me the timelines and what to expect.
I thought the quote was fine. It seemed to be the reasonable price that most of the people were getting quoted that I was talking to. They took my vehicle from Arizona to North Dakota. And, Travis was fantastic.
We’re so glad Liz was able to make your experience seamless from start to finish. It’s great to hear you found our quote reasonable and the process convenient over the phone. Thank you for recommending AmeriFreight and for sharing your experience!
Reviewed Aug. 13, 2025
The single handedly least stressful experience I've ever had as far as customer service and entrusting my vehicle and most of my belongings with strangers. The contract was open and easy to discern, the customer service/agent I was issued was an absolute pleasure to work with (Sy **). Transparent, humorous, competent, honest, motivated, and most importantly reliable. I have never had a better customer service interaction anywhere else. I cannot say 1 average thing about Amerifreight after my experience. I am very pleased.
We’re thrilled to hear Sy made your transport such a positive experience. It’s wonderful that you found the process straightforward and that his reliability, communication, and personality put you at ease. Thank you for your thoughtful feedback and for trusting AmeriFreight—we’d be happy to assist you again anytime!
Reviewed Aug. 12, 2025
I went with AmeriFreight Auto Transport because I had previously used them. This time I got them for relocation. Everything was fine. The customer service was excellent. The overall process was great, and I was satisfied with it. I have no complaints, and I would use AmeriFreight again.
We’re so glad your relocation went smoothly and that communication kept you well-informed throughout the 3,000-mile journey. It’s great to hear everything went according to plan and left you fully satisfied. Thank you for choosing AmeriFreight again. We’d be happy to help again anytime you need us in the future!
Reviewed Aug. 12, 2025
I have used AmeriFreight a couple of times in the past, and they have been great, so I called them again for a vehicle I bought at an auction to have it shipped to Kentucky. The coordinator and the driver were good.
We’re so glad you chose to work with us again and that this shipment to Kentucky went just as smoothly as your past experience. It’s great to hear the process was hassle-free, the driver communicated well, and your vehicle arrived even earlier than expected. We truly appreciate your trust in AmeriFreight and your thoughtful feedback!
Reviewed Aug. 12, 2025
Amerifreight did a good job. I chose them because they were more honest on the phone when I talked to them. I know how this all works. I've had cars transported before. The people that you pay to transport it aren't the drivers. They basically post something like a Craigslist for drivers. So AmeriFreight said, “We'll post the job. We'll tell you how much the best bid comes in for,” versus saying it's going to be this much, and then tacking on fees added like the other people do.
The driver was funny. I live on a narrow road, so it's a pain for big rigs to drive down my road. He was smart enough to basically park the rig at the beginning of the road. The road has low trees hanging over it, so there's no way he was going to be able to safely drive and not scratch his other vehicles. He parked by himself. I was mowing the lawn and didn't see him. He just drove the vehicle up. He’s like, “Yeah, I'm here.” And I said, “I'll give you a ride back, man.” I came right back to his truck and all was good. That was smart too.
He was a little bit late picking it up. It took him longer to get there, but I can't fault him for that. When it came down to bringing it to me, he delivered it on a weekend. He was here early in the morning on Saturday. The final price was fair. It was what they said it was going to cost and still cheaper than the other people that I called.
We’re so glad you appreciated our upfront approach to pricing and the transparency of our process. It’s great to hear your delivery went smoothly, and that the driver’s flexibility made drop-off safe and convenient for you. Thank you for recommending AmeriFreight—we’re happy we could provide a refreshing change from your past experiences!
Reviewed Aug. 12, 2025
My husband and I have been talking about AmeriFreight. Customer service with them was phenomenal. We were given a good quote, too. I had to meet them just across the street, a quarter mile, to pick up the cars. But they were able to bring it directly to me there. We were very happy with the AmeriFreight side. Unfortunately, the company that we were outsourced to, there were several hidden things and we were not so happy. I watched them drive through trees with other people's cars getting scratched up, and when our cars arrived, you could tell that similar things happened. We tried to talk to them about it, and they spoke zero English. I wouldn't want to use the same shipping company potentially if I were to do it again.
We’re glad to hear you had a positive experience with our customer service team and felt the quoting process was fair. We’re sorry to learn that the carrier’s handling of your vehicles didn’t meet expectations and that there were additional charges. We are looking into the carrier’s conduct based on your claims, as we make it a priority to only partner with the top carriers in the industry. Your feedback is important, and we’ll be sure to share it with our team to help evaluate carrier partnerships. Thank you for recommending AmeriFreight while also sharing your honest perspective—it helps us improve.
Reviewed Aug. 12, 2025
I found AmeriFreight online as I was trying to move out of California. And I had been referred to them also by one of my former fellow Marines.
Customer service was really good. They were a little busy, so there was a tough time getting in contact. But when I was in contact, there were no issues. They helped me navigate a few different people and got a pretty good rate. The transport was 2100 miles for about $3000 for my '83 Winnebago Ataca 30-foot. I went with the open transport option. They picked up and delivered directly. There was a delay but other than that, it was good.
We’re glad we could help you get your Winnebago transported across the country and that everything went smoothly once you were connected with our team. Thank you for choosing AmeriFreight and for sharing your experience!
Reviewed Aug. 12, 2025
I did some online research and found a couple of vendors. AmeriFreight was one of them, and I reached out to them. They gave me a competitive price and decided to go with them. The transport went well. They were very communicative and met the timeline we needed. They were flexible, so it all worked out.
We’re so glad to hear everything went smoothly and that our team was able to be flexible with your timeline. It’s great that you found our pricing competitive and our communication helpful throughout the process. Thank you for recommending AmeriFreight—we truly appreciate your trust!
Reviewed Aug. 12, 2025
It was a pleasant experience dealing with AmeriFreight and they had the best price. I was moving across the country, and my father-in-law recommended AmeriFreight ‘cause he had used their services twice. The plan was to pick the car up at my old place and then drop it off at my new rental address in Michigan. I had to drive my car a couple of minutes to a road right by the freeway to have it picked up, and same with delivery, my wife and I had to borrow a car and drive 10 minutes to where I picked up the car. Neither of those were mentioned before I signed up, but it was minimally inconvenient and I didn't really care too much. The process was smooth, the contracting drivers were high-quality drivers, and I was happy.
We’re so glad to hear your cross-country move went so smoothly and even faster than expected. It’s great that our team, along with the carrier, was able to provide reliable service and a competitive price, and that you found the pickup and delivery arrangements manageable. Thank you for trusting AmeriFreight and for sharing your positive experience!
Reviewed Aug. 4, 2025
I have had contact with your representative Liz ** several times. She is always pleasant and patient with professional attitudes. I felt I had confidence in her when I deal with her. The pick carrier driver also very professional. He took pictures very carefully and in detail from every corner and angles. The charge of freight is very fair. The delivery was fast and efficient. The car was delivered in good condition without any damage. Even the contents inside of the car also were not broken.
We’re so glad to hear Liz provided such pleasant, patient, and professional service every time you worked with her. It’s great that the carrier was just as thorough and careful, ensuring your vehicle arrived in perfect condition. Thank you for trusting AmeriFreight and for sharing such positive feedback!
Reviewed Aug. 2, 2025
Scheduled a transport of a truck I bought out of state. Unfortunately the delivery vehicle itself needed a repair, so this delayed the delivery by a day. Throughout the process Michelle my agent was friendly and diligent. She followed up immediately to assist the transport. Received my truck without issue. The driver was nice and friendly. My only critique was that I did not receive notification when the truck was picked up or an ETA of arrival once the vehicle was picked up. At the end of the day a delay of one day is no big deal. Everyone was friendly, professional, and I received my truck without issue - so I'd say it was a success.
We’re glad to hear Michelle’s friendly and diligent approach helped keep things on track, even with the brief delay. It’s great that both she and the driver made the process professional and easy, and that your truck arrived without any issues. We appreciate your feedback on pickup and ETA updates—it’s helpful for us to know where we can improve. Thank you for choosing AmeriFreight!
Reviewed Aug. 1, 2025
My experience was good, they were very helpful with the process and although my transport was not tracked the driver was very communicative with me about when he would be delivering. It gave me peace of mind to know my delivery would be delivered on time.
We’re happy to hear our team was able to help you through the process and that the driver’s communication gave you peace of mind. It’s great that your delivery arrived on time and without issues. Thank you for choosing AmeriFreight!
Reviewed July 25, 2025
I called early, and AmeriFreight gave me the most information and an estimated price. Most of the other companies wouldn't even give me too much of a price because I called so early. Throughout my experience, contacting AmeriFreight's customer service was straightforward. They were always available to answer my questions immediately, and if a callback was necessary, they promptly responded. This level of service reassured me during the entire process.
When my vehicle arrived, it was in good condition. There were a couple of minor spots noticed by the individual who picked it up on my behalf, but nothing significant enough to file a claim over. Overall, I found the experience to be quite positive. The driver, contracted through AmeriFreight, was remarkably accommodating and reached the destination faster than I did. If someone were to ask me for a recommendation on a reliable vehicle shipping service, I would certainly encourage them to check out AmeriFreight - it's often more practical and cost-efficient than towing your own car.
We’re so glad our team could provide you with clear information early on and be available whenever you needed answers. It’s great to hear your vehicle arrived quickly and in good condition, and that the driver went above and beyond to be accommodating. Thank you for recommending AmeriFreight—we truly appreciate your trust!
Reviewed July 24, 2025
Amazing!! Went above and beyond to help us move our vehicle across multiple states in a single day! She was incredibly patient and understanding with both parties and I couldn't be more satisfied with my care! Very quick to call and communicate with me about every step in the process, wonderful attitude even under stress, I truly can't recommend her enough
We’re so happy to hear that your agent made such a difference in your transport experience. It’s great that she kept you informed at every step, stayed patient under pressure, and helped get your vehicle moved so quickly. Thank you for choosing AmeriFreight and for sharing such kind words!
Reviewed July 24, 2025
The service was very efficient, well organized, and everyone involved (broker, messengers, drivers) were extremely friendly. The drivers were incredibly nice and kept me in the loop about their arrival time. I also received frequent status updates from the broker. The car arrived 3 days earlier than predicted and it took only 4.5 days from West Coast to East Coast.
We’re so glad to hear the process felt organized and efficient from start to finish. It’s great that both our team and the drivers kept you well-informed, and that your car made it across the country ahead of schedule. We truly appreciate you choosing AmeriFreight!
Reviewed July 19, 2025
AmeriFreight Is a Complete Scam — Stay Far, Far Away. Let me save you time, money, and a massive headache: do not, under any circumstances, use AmeriFreight. This company is the definition of incompetence, indifference, and borderline fraud. I shipped two vehicles—one to Texas, the other to Los Angeles—and despite filling out every detail with obsessive accuracy, AmeriFreight managed to screw up both in spectacular fashion.
Disaster #1: WRONG CITY. They listed the wrong destination for my Texas car—a full three hours off. This meant I had to personally negotiate with the driver to get the car where it was supposed to go which cost me at least an extra $100. This wasn't a minor oversight. This was pure negligence. Their mistake. My problem. Their solution? Silence. Disaster #2: Ghosted Over Pickup. The LA car wasn’t picked up on time. I called five times, got the same robotic nonsense: "The carrier will call you." No one ever did. I had to track down the carrier myself and arrange my own pickup, over 12 hours late. Again—AmeriFreight was completely useless.
Disaster #3: 7-Day Late Delivery, No Updates. The car was seven days late. No updates. No calls. No apology. I had to play detective and find the carrier on my own to figure out where the car was. Why even hire a broker if you have to do all the brokering yourself? When confronted with questions about the carrier, AmeriFreight again said “let me work on it” 30 hrs later, no response.
Disaster #4: Shady Payment and No Receipt. Their payment system is a joke. You pay 20% upfront to AmeriFreight by credit card, then you’re forced to pay the rest in cash at delivery—yes, cash, in 2025. It’s a system designed for zero accountability. When I asked for a simple cash receipt, I got ghosted. It’s been 3 weeks. I've called 15+ times, emailed them detailed requests with "CASH PAYMENT RECEIPT" in bold letters and still, nothing. Either they won’t or they can’t provide proof of the money I handed over.
Final Word: AmeriFreight is not a logistics company—they're a middleman that takes your money, passes you off to random carriers, then vanishes the moment anything goes wrong. They are disorganized, and dangerously unprofessional. They created problems, ignored my calls for help, and left me cleaning up their mess—over and over again. As I write this review, I am still waiting on the cash receipts. This company is a masterclass in how not to run a business. If you want stress, wasted time, surprise costs, and zero support, AmeriFreight’s your match. Everyone else: RUN. If I could give negative stars, I would.
We're so sorry to hear about your experience, and we completely understand how upsetting this must have been. This isn’t the kind of service we aim to provide, and it’s clear we fell short here. Our Sales Manager, Richard Jernigan, has been trying to get in touch with you because we’d like the chance to talk things through and find a way to make this right.
We take feedback like yours seriously, and while we can’t undo what’s already happened, we’d like the opportunity to help bring some resolution and restore your confidence in us. If you're open to it, please feel free to reach out to Richard directly at (678) 821-2653 or r.jernigan@amerifreight.net. We’d really appreciate the chance to follow up with you directly.
Reviewed July 19, 2025
Job well done! I couldn’t have asked for a better company and carrier to move a 1986 pickup from Texas to Ohio! The customer service and driver were awesome! This is the first time requesting this service and I’m glad I choose AmeriFreight for this move! Outstanding job! If I ever plan to move a vehicle in the future this is the company I’m going to call. I’ll also promote this company to my friends who plan to move a vehicle in the Conus. My compliments to the entire staff at AmeriFreight and the vehicle carrier companies they work with on getting vehicles from origin to destination.
We’re so happy to hear your first experience shipping a vehicle went so well! It’s great that both our team and the carrier made the process from Texas to Ohio smooth and stress-free. Thank you for your kind words, your recommendation, and for trusting AmeriFreight—we’d love to help again anytime you need a vehicle moved.
Reviewed July 18, 2025
My husband is in the military and his duty station is in Colorado, and then we moved. We hired AmeriFreight to ship our vehicle and our experience with them was quite satisfying, thanks in large part to Christine, who provided exceptional assistance throughout the process.
Initially, the quote I received was higher than anticipated. However, Christine went above and beyond to find a more favorable rate, making sure the cost didn't exceed what we expected. Given the expenses of our move, her effort to secure a reasonable quote was invaluable.
While I wasn't personally present for the pickup, my father-in-law handled that part and reported that it was a smooth experience, even taking place earlier than scheduled, which worked out perfectly. Upon my arrival in Colorado, the vehicle was already there, ready and waiting. The delivery driver was accommodating and even waited for me to arrive to ensure everything went smoothly. He came right in front my new apartment building too.
Although I had no prior experience shipping a vehicle, I felt adequately informed about the process by Christine and her team. Overall, I would give AmeriFreight high marks, especially for their excellent customer service. Despite the initial cost being a bit high, the service quality justifies a top rating.
We’re so glad Christine was able to help make your military move to Colorado easier by finding a rate that worked within your budget and keeping you informed throughout the process. It’s great to hear the pickup went smoothly, delivery was right where you needed it, and the driver was accommodating to your schedule. Thank you for trusting AmeriFreight. We truly appreciate your kind words about our service!
Reviewed July 18, 2025
I live in Virginia and I was moving a car to my daughter who lives in Colorado. I got some references off the internet and chose AmeriFreight for the transport service. The quote I received was very reasonable, which I appreciated. The representative who assisted me was incredibly helpful and maintained excellent communication throughout the process.
During the pickup, I met the driver in a supermarket parking lot and he was courteous and explained everything clearly, ensuring I felt confident about the transport. My daughter received the car at a similar meeting place in Colorado without any issues.
Overall, it was a seamless experience, and I would certainly recommend AmeriFreight to friends and family. I had a great experience and would consider using AmeriFreight for any future transportation needs.
We’re so glad we could help make the car transport to your daughter a seamless experience. It’s great to hear our team’s communication and the driver’s professionalism gave you confidence from pickup to delivery. Thanks so much for recommending AmeriFreight. We’d be happy to assist again anytime!
Reviewed July 18, 2025
My husband discovered AmeriFreight through a Google search and we decided to use them to transport a vehicle pick-up in Indianapolis, Indiana, with the drop-off in Phoenix, Arizona. The process was planned to take about three days and I was present at the vehicle pick-up, which occurred in a nearby business parking lot due to the size of the transport truck being too large for our small residential street. The driver was accommodating and considerate of my schedule, even sending a photo of the loaded vehicle for my peace of mind, and he provided updates on the journey. While I was pleased with the service overall, the initial quote we received was approximately $300 lower than what we eventually paid. Despite attempts to negotiate with other drivers, there was no flexibility in the costs.
My experiences with AmeriFreight have taught me about the last-minute nature of their pick-up arrangements, which may not suit everyone. Although, this experience did prepare me better for the second transport. All in all, I have recommended AmeriFreight to a coworker and would continue to use their services given my positive interactions and the familiarity built with the company. The industry is quite vast, but having a known service like AmeriFreight is reassuring compared to starting afresh with another provider.
We’re glad to hear your transport from Indianapolis to Phoenix went smoothly and that the driver was so accommodating and communicative throughout the journey. We appreciate your understanding about the pricing process and are happy to know your experience has built trust and familiarity with our service. Thank you for recommending AmeriFreight and for continuing to choose us for your transport needs!
Reviewed July 17, 2025
I was impressed by Amerifreight's scheduling process. The young lady I spoke with worked diligently to accommodate my required dates, ensuring I wasn't without my car for too long after moving to a new state.
My vehicle arrived precisely within the anticipated timeframe promised by the scheduling team. While there was a small issue with my car's alignment, which I suspect is connected to the delivery method, I don't attribute this directly to AmeriFreight. The support representative who helped me arrange everything was particularly helpful and informative. Her excellent customer service played a significant part in my decision to switch to AmeriFreight from another company I initially planned to use.
Although my car isn't driving as smoothly as I hoped, which slightly impacted my overall satisfaction, AmeriFreight's professionalism and effort suggest they know how to make the process comfortable and reassuring for their customers. Overall, my experience was largely positive, thanks to their helpful team.
We’re glad our team was able to work with your schedule and get your vehicle to you right on time after your move. It’s great to hear that your agent's professionalism played such a big role in your decision to choose AmeriFreight. Thank you for sharing your feedback. We appreciate your trust and hope to assist you again in the future!
Reviewed July 17, 2025
I filled out an online submission request, and the process was smooth. I received a call shortly after to handle the details.
The transport was planned from Georgia to Texas, and the communication during the process was excellent, especially with the driver. We exchanged numbers, and he kept me updated with text messages over the weekends. The delivery took about 3 to 4 days, arriving right on schedule.
Overall, the experience was satisfying, and I would happily share my comments about AmeriFreight. They provided reliable service without any hassles.
Reviewed July 17, 2025
I used AmeriFreight for my recent transport needs from Naples, Florida to Minnesota. I can wholeheartedly say my experience was one of the rare positive ones I've had with car carriers. The communication from the start was notably good. AmeriFreight kept me informed about quotes effectively, even if they varied, which helped me decide whether to go ahead sooner or wait for a lower price.
While on the receiving end there wasn't much notice given for the car's arrival, that's typical with carriers, and it was still handled fine. Overall, the cost was slightly above initial expectation but they were transparent about the possibility, so it wasn't a surprise. Their organization stood out, and I felt comfortable because they always checked in on my preferences.
Overall, I'd highly recommend AmeriFreight for their reliability and commendable communication throughout the process.
We’re so glad your transport was a positive experience and that our team’s communication helped you feel comfortable throughout the process. It’s great to hear you found our updates and transparency helpful, even with slight cost variations, and that everything was handled smoothly on arrival. Thank you for recommending AmeriFreight. We truly appreciate your trust!
Reviewed July 15, 2025
I went with AmeriFreight for the transportation of my truck during a military move, and my interaction with their agent was pretty seamless.
The process was relatively straightforward. The pick-up was initially scheduled for around the start of June and it took approximately four days to get my vehicle across the country. The transport was timely, and I was present for the truck's pick-up. Due to the size of the transport trucks, I coordinated with the driver to meet at a location near my residence. The pick-up went smoothly at a local school parking lot, which was conveniently within walking distance for me.
While my parents were at the drop-off location instead of me, their area is frequently accessed by large trucks due to nearby construction. This led me to believe the driver could have delivered directly to their residence, but they ultimately chose another approved spot, which, fortunately, wasn't a big inconvenience.
Upon arrival, the vehicle was in good condition. It was an open transport delivery, so while there was a bit of dirt, there were no damages or issues of concern. I’d rate my experience around 4 or 4.5 stars. The only area of improvement would be communication around the delivery, especially scheduling and drop-off logistics.
Overall, I'd recommend AmeriFreight to friends or family considering long-distance transportation. There are numerous options available, but AmeriFreight proved suitable for such extensive travel across the country.
We’re glad to hear your transport went smoothly and your vehicle arrived in good condition after the cross-country trip. It’s great that pickup was convenient for you and that the drop-off worked out without major inconvenience. We appreciate your feedback about delivery communication—it’s helpful for us to know where we can improve. Thank you for recommending AmeriFreight!
Reviewed July 15, 2025
I used AmeriFreight before and I always had a good experience. I've also heard from some other people that I know that they've had great experiences with the company. So, I decided to coordinate a transport service thru them recently and my experience was nothing short of fantastic. Harry, whom I worked with, delivered exceptional customer service—he was friendly, efficient, and always on top of every detail. Harry ensured I was informed at every stage, answering all my questions thoroughly. Everyone was buttoned up tight and very straightforward.
Reviewed July 15, 2025
I PCSed from Fort Penn to Fort Irwin and had two vehicles shipped. I opted for AmeriFreight's uncovered transport service, although I was given the choice for covered transport if needed.
Setting up the service with AmeriFreight was straightforward, which is something I would confidently tell any friend or family member considering their services. In terms of pickup and delivery, they worked with me and did good. They changed the location last minute, but it was right up the street from my house. They dropped the vehicles off directly at the door of the house I'm going to and I had somebody else waiting to receive them.
Though the contact about their arrival was somewhat last-minute, it didn't cause any issues. The pricing I received was fair and reasonable given the current market, and in terms of customer service and overall service quality, I'm quite satisfied.
Overall, my experience with AmeriFreight was positive, and I would be comfortable using their services again. I would recommend them to others too.
Reviewed July 15, 2025
One aspect that particularly stood out in my experience with AmeriFreight was the representative's demeanor. He displayed a courteous and friendly attitude, was highly professional, and most importantly, was very responsive. He promptly answered all my questions, making the communication seamless and reassuring.
My experience with AmeriFreight was overwhelmingly positive.
Thanks so much for choosing AmeriFreight. We truly appreciate your trust in us.
Reviewed July 15, 2025
The service provided by AmeriFreight involved transporting my vehicle from California to Missouri, and the process took about three days as initially scheduled. While the vehicle transporting my car was somewhat large, it wasn't as massive as some others I've seen. The truck couldn't reach my house directly, so I had to meet it at an alternative location. The driver was professional and conducted himself well, photographing the vehicle during pickup.
Upon delivery, my vehicle was in excellent condition. However, the final cost exceeded the original quote by a few hundred dollars, without any clarification as to why it occurred. But it was a good experience.
Reviewed July 1, 2025
AmeriFreight responded promptly to my questions and maintained clear communication throughout the process. Both the pickup and delivery of the vehicle happened on time, which was a big relief.
However, one aspect that could use improvement is the clarification on payment processes. There was some confusion because the car arrived earlier than expected over a weekend, and it was a bank holiday. This made it hard for me to make the payment as the instructions were unclear about who exactly should receive it—the driver or the company. The driver for pickup and delivery were different, adding to the uncertainty. I was rushing to figure out how to make a payment since the bank was closed, and arranging an alternative like Venmo became necessary.
I would suggest AmeriFreight notify clients more clearly and in advance about payments to prevent this type of situation, especially when services are rendered over holidays. Despite this hiccup, I still find their overall service efficient, and I would highly recommend them.
Reviewed June 30, 2025
I was just looking up companies on the internet and I probably talked to 20 different ones, but I never got the car transported because everyone sounded so shady. No one really explained how the process worked until I talked to AmeriFreight. They explained that it’s not really a quote, it’s more like a bid that they put out to drivers. Since they were able to explain it to me like that, that's why I went with them.
I felt very comfortable and they did a great job. The transport was 1,300 miles from Arkansas to Nevada. I called them on a Thursday, they picked up on Friday, and it was delivered by Sunday. They were just great and communicated well. They explained exactly what was going on, and I really felt like they were for real.
Reviewed June 30, 2025
I needed to transport a car from Pennsylvania to California, so I researched a bunch of different sites online, and AmeriFreight just kept coming up. I contacted them and they got back to me immediately. The woman I talked to was really helpful. She answered all my questions and got back to me with every question.
The pickup point was our home in Media, Pennsylvania, which was very incredibly convenient. It was picked up really fast, within four days. The vehicle was going to my daughter, and she said the drop-off was very smooth with no trouble at all. She checked the car and signed the paperwork, and everything was fine with no damage or anything. It was very good.
Reviewed June 29, 2025
I found out on Monday that my car was being picked up on Tuesday. Earlier was better. AmeriFreight was very communicative the whole time, letting me know that it was gonna be pretty close to the pickup day. But had a hard cut-off, so I was a little antsy. In the end, everything worked out great and was true to what AmeriFreight said. Their service was exceptional. If I ship a car, I'd use them again.
Reviewed June 28, 2025
We did a Google search and AmeriFreight was one of the top companies. It was the first time we shipped something, and they were responsive. We got calls from a couple of different people who work with AmeriFreight and each of them answered our questions well.
They all seem to give honest, competitive prices. It did not sound too good to be true, but it was competitive. There were a couple of others that responded, but they were the quickest, so we went with them. Pickup and delivery of my vehicle was easy. The guy came as close as he could to the house. We live on the side road, so he could not go directly there. They all did great.
Reviewed June 28, 2025
AmeriFreight is reputable. Customer service was excellent. I was pleased with everything. It was easy. I requested a closed transport, and the quote for Utah to Michigan was reasonable.
I didn't have to worry about my truck. They picked it up from the dealership, did an inventory checklist and drove it straight to me. They beat the time that they said they would to get it to me, and it got there in the same condition they put it on the truck.
If you're looking for someone who does high-quality shipping on time, go with AmeriFreight. If you're just looking for the cheapest person, they are not it. It was a cheaper route to ship it, but I wanted my truck to come without any new stone chips or damage to it, and I wanted to get it on time.
Reviewed June 28, 2025
I was moving, and I just sort of looked up the companies that had the best reviews. I probably considered 10 companies. I eliminated any that wouldn't let me put stuff in the car. And then I picked the ones that had the best reviews and the lowest rates from there.
I met them downtown, so it was a 20-minute drive. But they were pretty communicative, and their instructions were all good. I was satisfied with everything.
Reviewed June 28, 2025
I used AmeriFreight a couple of months ago and it was a good experience. Setting up the transport was easy. Pick-up and delivery was from Ohio to Massachusetts and everything went well.
Reviewed June 27, 2025
Ivan was great. He called when he got closer and we met for him to load the vehicle, he was very careful. He was absolutely a great transporter! When he got to CA, he called my cousin and delivered the car with much care. She stated how nice he was!!
Reviewed June 27, 2025
#**. Before I went with AmeriFreight I went with Montway, once I got my reservation set for montway my broker became nonresponsive which made me worry. I called them to cancel my order then all of a sudden my broker started to text me back but I still decided to cancel. Samantha from Amerifreight texted me all the way through and answered any questions and when she wasn't available their care team would take over and also made sure if my car was picked up/delivered on time. The carrier that was dispatched to my vehicle was Nalbandian Transportation LLC and Diego was very responsive throughout the whole process. I have shipped cars before and have had brokers and carriers ignore my calls and text but Samantha and Diego were both very professional.
Reviewed June 26, 2025
Thank you AmeriFreight for the exceptional experience with getting a request to have a vehicle in my possession shipped. AmeriFreight was very flexible with me allowing me to rearrange and reschedule times for my shipment. It appeared first that the shipping process would take longer than I expected but my financed vehicle arrived within one week of it being picked up. Thank you again for the exceptional service AmeriFreight.
Reviewed June 24, 2025
I had an outstanding experience with AmeriFreight, and it's all thanks to Samantha **. From the very first message, she made what could’ve been a stressful situation feel completely manageable. I had just purchased a new car six hours away from home and needed my old vehicle shipped back quickly. I called Samantha, and she got to work immediately—texted me right away to introduce herself, then followed up with a phone call once she secured a carrier. She was 100% transparent about costs, gave me all the info I needed up front, and worked within my tight timeline without hesitation. The carrier she arranged was just as professional and communicative. Everything was handled with care, and I felt like my car was in good hands the entire time.
One small but meaningful detail: Samantha even texted me a “good luck” message on the morning I left to get my new car. It was such a kind gesture and showed me she actually cared—not just about the logistics, but about me as a customer. I’ll definitely be reaching out to her again next time I need to ship a vehicle. I would add a picture, but no one cares to see my old, beat-up 2009 Explorer. She made it home though! Thank you. ❤️
Reviewed June 23, 2025
Easy company to work with. My shipment counselor Liz provided great service and did not lead me astray. Definitely made the shipment process painless and simple. I shipped two vehicles across the U.S. and the rates were fair as well. I will use this service again to shipments future vehicles I purchase.
Reviewed June 23, 2025
My shipper fell through and I contacted AmeriFreight in a pinch. Olivia passed me promptly to the scheduler Christine and she had my truck picked up the next day and at my house in 3 days. Marc followed up with me to make sure everything went smoothly. The entire experience was exceptional and I will not hesitate to contact AmeriFreight again if I need a car shipped! Shipping ID **.
Reviewed June 20, 2025
The customer service was helpful and prompt. The car carrier service was also good. The biggest drawback is that the final price ended up being double that of the original quote, which is very misleading. The pick up and drop off dates of the car were also late. Lastly, I asked for an open carrier but was only provided with an enclosed one.
Thank you for your feedback. We're glad to hear you were satisfied with the customer service and carrier experience. Regarding pricing, we understand how frustrating it can be when the final cost exceeds the initial estimate. Our economy rate is designed as a starting point based on market trends, but it does not guarantee a final price; it allows us to begin searching for a carrier willing to accept that offer. If carrier availability is limited or market conditions shift, we reach out with updated offers before confirming the shipment. Transparency is important to us, and we always strive to communicate these potential adjustments as clearly as possible.
Reviewed June 19, 2025
We were originally shipping 2 vehicles in one order ** but they messed up and only assigned one to carrier. So we had to create another order ** for the second vehicle. Michelle ** took over, who was very responsive. But we had to pay a higher price. However, what was ridiculous was that, the two orders ended up got assigned to the same carrier, and got shipped on the same day. Then why they could not combine the order like it was supposed to be, and why shall we pay a much higher price for two separate orders and also double the insurance? The carrier itself was wonderful, delivered safe and sound with no issues with the vehicles.
Thank you for sharing your feedback. We’re glad your vehicles were ultimately picked up together and delivered successfully, but we’d like to take a moment to clarify how our pricing and services work. While both vehicles happened to be picked up by the same carrier, our broker fee structure is based on the number of vehicles transported, not whether they are on one order or two, so the pricing would not have been impacted by this. Our economy pricing model works by listing the shipment at a competitive rate based on current market trends, but the final carrier price depends on the actual offers we receive. This means pricing can vary depending on timing, route demand, and carrier availability.
Additionally, the AFTA plans you purchased are not insurance but optional gap coverage that covers one vehicle per plan. As you requested both vehicles be covered, separate plans were required regardless of how the transport was structured. We also want to note that as a gesture of goodwill, we’ve already issued a partial refund of our broker fee to help address your concerns. We appreciate the opportunity to clarify these details and thank you again for shipping your vehicles with us.
Reviewed June 15, 2025
The pickup itself went great. We talked to the driver, and everything went fine.
Reviewed June 15, 2025
I’m on active duty in the military and was moving. I purchased the vehicle in Maryland, and I was moving to New Mexico, but the 28-hour drive wasn’t worth it. So, I signed up with AmeriFreight, and they had a military discount.
The customer service was pretty good and punctual. She laid everything out. The price was pretty accurate from what she said. It ended up going up a little bit because I got insurance on it, but aside from that, it was accurate. It ended up working out.
I submitted a question because I hadn’t heard anything in a few days leading up to the pick-up. I reached out to make sure everything was still on track, and the representative reassured me, so it was good. I heard back from them the same day, it was pretty quick.
I met the pick-up driver at a local dealership because he wasn’t able to get through the neighborhood, but it’s off of the highway, so there’s a lot of space. I just drove there and had the car picked up. The driver was good. He met me on time.
My experience has been good. It was straight to the point. That’s kind of where I needed to be, and they got my car here with nothing wrong, like cracks in the windshield. That’s what I was worried about because all of the states it goes through are nothing but like a rocky road. The driver was able to get it through with nothing dented or broken. I’d recommend AmeriFreight Auto Transport.
Reviewed June 14, 2025
I was needing to transport my motorcycle from Minneapolis, Minnesota to Wickham, Michigan because I was going move here for the summer. And I chose AmeriFreight because I found them on ranking websites on lists of best shipping companies in the US. The setup experience went smoothly and quickly. They were the only company that guaranteed me that they would be able to most likely ship my bike the day after. It took a day for shipping.
The driver had a truck with a trailer and he picked up and dropped off right next to my address, so it was smooth on that side. However, I was given a number for the shipment to call to, but my actual driver had another number. So, that was a little confusing, but I was able to figure out. The communication between AmeriFreight and the shipment company could be better. Still, the service was good, and they were reliable. They got the job done.
Reviewed June 14, 2025
I've used AmeriFreight twice and so far, no issues. They’re in the top 10 for car shipping. They were very responsive and straightforward. One of their drivers was easy to work with but the second one wasn't as responsive, but I had no issues with pickup or delivery. There were a couple delays, but it was ok. AmeriFreight made it really simple and affordable to ship. It made a very big thing seem really easy, so I’d definitely recommend them.
Reviewed June 13, 2025
We shipped two vehicles on separate times with AmeriFreight. One of them was a 2021 Nissan Altima and the other one was a 2020 Mazda Miata. I contacted them with the first car. They were always kind and helpful. The way it works is that they’d get quotes and then call me back with some. Since we were coming to Vermont, a little more remote than Chicago, it took a little bit longer to get enough quotes. We all want the price cheap but AmeriFreight’s appropriate.
Reviewed June 13, 2025
The price was fantastic and customer service was good. The delivery driver was very nice as well. I thank the team for organizing a good delivery driver at a reasonable rate.
Reviewed June 13, 2025
I relocated from Arizona to North Carolina with AmeriFreight. I looked at three other companies. Setting up the move with AmeriFreight as smooth, and communication with the driver was good.
Reviewed June 13, 2025
I was looking to ship my car and found AmeriFreight online. The customer service experience I received was good. The lady who helped me was very nice, and I don’t have any complaints. The delivery driver went out of his way to help. He was good.
Reviewed June 9, 2025
Excellent service. Sy ** was professional, knowledgeable, and helpful. Vehicle was delivered on time and in excellent condition. We were updated the entire time. Easy and stress free experience. Thank you.
Reviewed June 4, 2025
After trying several other companies, I finally found the perfect fit with AmeriFreight. Their attention to detail and commitment to customer satisfaction is unparalleled. I can’t say enough good things about this business. From the moment I contacted them, they were responsive and accommodating. I will definitely be using their services again in the future.
Reviewed June 3, 2025
Working with Kristin was amazing after being scammed by another company. She assured me that everything was going to be alright. Her attention to detail was incredible and she connected me with a driver quickly. He delivered early without any issues. I would use them again and again. The vehicle I transported was inoperable and needed a winch to be loaded, Kristin assured me this was not a problem. The driver showed up and everything she explained was completed.
Reviewed May 31, 2025
I had a Jeep Grand Cherokee moved from Appleton Wisconsin to Minnesota. Although I informed AmeriFreight that I did not want the additional AFTA auto insurance, they charged me for it anyways. Once AmeriFreight has your money, they do whatever they want and won't lift a finger to help if things go wrong. I have numerous communications with them and they keep saying the charge will be credited to my account, it never happens. I have disputed the charge with my credit card company and filing complaints with the BBB and Attorney General's office.
We are truly sorry for the experience you had and want to sincerely apologize for the frustration and confusion you’ve faced. We’re currently looking into where the breakdown in communication occurred so we can address it directly and prevent this from happening again. We want to reassure you that your AFTA gap protection plan payment has been fully refunded. Your feedback is incredibly important to us, and we appreciate you bringing this to our attention so we can improve.
Reviewed May 26, 2025
We used AmeriFreight to transport our car from Florida to Illinois, and they did a good job. They were in communication with us the whole time, so we were happy with that. It wasn’t the cheapest but it’s okay.
Thank you for trusting us to handle your auto transport needs. We’re glad our team was able to provide the clarity and reliability you were looking for. Your recommendation and thoughtful feedback are much appreciated.
Reviewed May 25, 2025
I was moving from Oregon to Virginia and I needed my '17 Chevrolet moved. AmeriFreight seemed like the best option for the budget that we had. The driver made the pickup seamless, just loaded it up on the little wrecker truck and gave me an invoice and an estimated date and that was that. He was running a little bit behind that day, but was informative about where he was. I was still moving during the delivery, but somebody met him somewhere just because where it went was a rural area and it went smoothly. It was a solid experience. I don't really have anything to complain about.
We’re glad we could help make your cross-country move a bit easier. It’s great to hear that communication stayed consistent, even with the rural delivery logistics. Thank you for sharing your experience and for considering us again in the future!
Reviewed May 25, 2025
I was transporting my car about 1,500 miles from South Carolina to New Mexico. I found AmeriFreight online and decided to go with them because they were the easiest to communicate with by text and were responsive. There was no problem at all with the pickup and delivery. The carrier himself was great. He came, picked up the car, and dropped it off. My only complaint is that they quoted lower than what the actual price is going to be to transport. I picked them because the quote I got was kind of in the middle, but it ended up being $300 more than quoted.
Thank you for your thoughtful and honest feedback. We understand pricing changes can be frustrating, and we’re constantly working to make those transitions clearer. We’re glad the transport itself went smoothly and that you felt supported by the team throughout.
Reviewed May 25, 2025
I needed to ship a sedan from Houston, Texas to Virginia. I went with AmeriFreight for their pricing and efficiency-wise and I was impressed with the rep’s professionalism. It’s a quick and easy process. There was no hassle and it only took two days for the car to arrive. I would recommend them.
We’re so pleased your shipment to Virginia went off without a hitch. Thanks for recognizing the professionalism of our team and for recommending us. We’re always happy to help!
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