AmeriFreight Auto Transport Reviews

We were moving and we needed to ship our SUV and sedan for 2,000+ miles. We liked AmeriFreight's customer service, so we went with them. The lady that helped us was really knowledgeable and she was able to arrange the transport really quickly. She was really nice. She asked me what we needed, and figured out the best solution in 10 minutes. The communication was pretty good, too. They let me know any updates and answered when I had questions. Then, the vehicles were delivered in the same condition as when they were picked up. I would recommend AmeriFreight and if I were to ship a vehicle again, I would use them. I would be nervous to use anybody else. So, I still would be cautious and if they weren't available, I wouldn't probably jump on it.

Samantha did an awesome job. Great follow-up and service. Highly recommend.

I was pleased with AmeriFreight Auto Transport. I had a positive interaction with them and you should use them. We had issues on when the car would be picked up because it's not guaranteed to be picked up the date that I was told. It was changed three times, and I was a little disappointed with that because, at one point, I was given a date that I would have already left Illinois, and no one would be there to pick up the car. I was concerned with that. But in the end, they made it right, and were able to pick the car up while I was still in Chicago. Everything else went well. Once the car was picked up, I got updates every step of the way. Whenever I reached out to whomever I needed to, I got an update, and the car was delivered a day ahead of time. I'm gonna use AmeriFreight again.

Just glad that I’ve got the quotation that was given to me. Also, my car was delivered earlier than expected without issues. I was able to put some of my stuff in the car to lessen our load. Ivan, the truck driver was nice and trustworthy. This is our first time to have my car transported and my overall experience is very good. Highly recommended and I will get their service again.

We had a very positive experience with AmeriFreight. The agent, Samantha, was very helpful in explaining the process, charges, and timelines and was able to arrange for pickup and delivery that fit our needs. The driver was polite, and the car arrived safely and in good condition. If we had to ship again, we would use their services.

I had a very good experience with my agent, Raz, who helped connect me to a carrier.

⭐⭐⭐⭐⭐ Excellent Customer Service – Thank You, Raz! I want to recognize Raz for the outstanding customer service she provided while helping us with the shipment of our son’s vehicle from California to Marietta, Georgia. Shipping a vehicle across the country can be stressful, especially when you’re trying to make sure your son has his car when he needs it. Raz was extremely helpful, professional, responsive, and reassuring throughout the process. She kept us informed, answered our questions, and made sure we understood what was happening with the shipment.

Excellent customer service. Samantha worked really hard to find me a reliable carrier at a reasonable price.

Christine was so helpful in explaining the process and everything went exactly as she said it would. We loved the carrier we were matched with and had a very good experience overall. After speaking with other companies I am so glad we picked this one for their excellent reputation and professionalism.

We recently shipped two cars from Colorado to North Carolina through AmeriFreight and are incredibly grateful to Raziah (Raz) for her help and guidance throughout the entire process. It was our first time shipping vehicles, and we were quite anxious about how everything would work out. We initially received estimates from a handful of companies. We kept coming back to AmeriFreight because Raz took the time to explain the process and answered all of our questions with care. We also searched for AmeriFreight reviews on multiple platforms and were overall pleased with what we read. We felt the estimate we received was realistic as well...not the lowest or the highest.

Samantha was amazing! I booked it pretty early but she reached out every so often to remind me she was still involved and how the process was looking. When it came to crunch time she really helped me understand everything as well and helped me get a great deal!! 10/10 experience with her, it could not have gone smoother!

I worked with Raz at AmeriFreight to ship two cars from California, one to Michigan and one to South Carolina. Raz was great to work with, explained the process to me (I am not a car shipper or familiar with the industry) and was quick to respond when I had questions. Everything went as promised and the cars were delivered without issue.

Robyn was amazing; she was detailed and attentive.

Excellent work by Robyn. She was very responsive and coordinated shipping 2 cars and 2 motorcycles. She saved the day with the motorcycle shipment since my original plan didn’t work, and she was able to find someone quickly within a day. Great person to work with. Ask for Robyn!

Transportation of my vehicle was amazing. My experience was straightforward; everything was up front. My concierge, Robyn, was very helpful.

I recommend AmeriFreight for moving vehicles. Robyn did a great job on our cross-country move!

Excellent experience with AmeriFreight from start to finish. They picked up my vehicle in Green Bay, Wisconsin right on time and delivered it to Garden City, New York exactly as scheduled. Communication throughout the entire process was excellent, and my vehicle arrived safe, clean, and in perfect condition. The freight rate was very competitive, and everything went as smoothly as I could have hoped. I would absolutely use AmeriFreight again and highly recommend them for vehicle transport.

AmeriFreight did a phenomenal job. Their quote wasn't the lowest or the highest, it was somewhere in the middle. But they were exactly within the pickup window and got it done really quickly. On both ends, it was wonderful with the driver. He was very efficient. He knew his job, took me through every detail, and explained what he was going to do. The car was wonderful when it was delivered and the price was what was promised to me. I also love that the transaction was online. I'd tell others to look into AmeriFreight. They're a serious company. They were very professional as well and I knew exactly what was going to happen.

First time user of a transport service. 5 Star service at every level. AmeriFreight agent Mickey B walked me through process and quickly found a driver at a very fair rate. Jesus S was exceptional in handling our car and delivering it in perfect condition. I also greatly appreciated the timely and personable updates from the trucking company's dispatchers when pickup in Florida was rescheduled for two days later than estimated but delivery was right on time as per original timeline.

Harry Davis is THE BEST! This was my 3rd shipped car this summer - yes kids coming and going back to school. I gave Harry a call and he had a driver ready for pick up 2 days later. All 3 car transports were outstanding. Excellent communication, on-time pick-up, and an earlier than expected delivery. What more could I ask for? Thank you Harry!

AmeriFreight Auto Transport is one of the easier ones to use. We didn't have to worry about it, which was nice. It made it easier for our move. I didn't feel like it was scammy the whole time. Also, the sales associate was friendly. I reached out a year prior to our move, and she let me know that she was posting the job, but would put it live out there a bit closer to the move date so we could get somebody in time. We did get someone right within our time window, which was great. The driver was great too. The cars were in the shape that we left them in. Upon delivery, I had brought checks, and the payment was either cash, Venmo or Zelle. I was able to do those digital payments, but I had to split it between Zelle and Cash App. AmeriFreight should make it clear that upon payment, it's cash or electronic payment. I'm sure it was written somewhere, but I didn't see it.

I was very pleased with AmeriFreight. I had a 2019 Hyundai Kona shipped. I looked at two transport companies before choosing AmeriFreight. Their customer service was good. They did constantly let me know what was going on with the driver. I would either text or email, and they were pretty good about getting right back to me. I wasn't here when the vehicle arrived. I had a neighbor check it, and he texted me pictures. Everything seemed fine. I did speak with the driver. I was comfortable with the driver. I would use AmeriFreight again if I had to. The price seemed reasonable.

When I had to move a truck, I did a google search and AmeriFreight had high ratings. I went with them and the AmeriFreight personnel guided me through the process. I just had to check my phone periodically, but it wasn't difficult at all. The pickup person that won the bid put in a contact, and we scheduled a day and conditions, such as would there be anybody else there, was the truck ready to run, and could he pull it up on the trailer easily. Once he arrived, he contacted me and within 24 hours, he showed up at my house. He stayed in contact with me. He was super polite and extremely cordial. We went over a day or two because there were conflicts in our schedules, but it wasn't a big deal. There was zero change between the pickup and drop-off points.

Great experience! Great communication from Samantha ** and all my questions were answered. My vehicle arrived in perfect condition and I didn’t have to worry about anything. I received many updates about my order as well. Thank you!

Work with AmeriFreight Auto Transport. I went with them because the representative I spoke with was easy to work with. Other representatives reached out to me at the same time I was working with her. I just wanted to speak with her because she was easy. She knew what was going on. Also, she was very helpful. I worked with her for six months. There was a period of time where I held up moving my car. But when I got back to her, she picked up from the beginning, and made it easy. She remembered what I needed. The only thing that was a little annoying was the price fluctuations, which I know she couldn't control, but everything was great.

Samantha was absolutely great.. She contacted me immediately after I was put in touch with her. Samantha set things up quickly, executed the contract in a timely prompt manner, priced the transport fairly and within a day I was having my Range Rover picked up! I was stunned.. I had been struggling with another company for a month using another company that took a hefty deposit and didn't do what they said except learned how to procure excuses. Thank you again Samantha & AmeriFreight! I'll be in touch down the road!

I was moving, so I needed one service that can transport both my cars. I was shopping for various services and several of them piqued my mind but when I talked with the agent from AmeriFreight, they had the most honest answers that I got. Setting up the transport with AmeriFreight was really smooth. I had a very specific date, and I needed the cars back on a very tight window. The agent said he would take care of it when choosing a transport agency. I did not have to worry about someone saying they would pick up on day 10th, but on day 9th they'd say they'd pick up on the 12th.

I was moving and I had used AmeriFreight before. It was also my understanding that AmeriFreight supports military moves. I went with them again and setting up the transport was easy. The service was also pretty quick and I liked the flexibility on the dates. Shopping out my needs to various different transportation companies was good. The pickup point was in Tacoma, Washington and the drop-off point was in West Palm Beach, Florida. They came right to my front door and the driver was very friendly. I also asked for them to hold it a little bit longer on their lot because I was in the process of driving across the country, and they held it on their lot.

My daughter was moving to Miami and we needed to transport her car there instead of driving it. I spoke a rep with AmeriFreight and she was very prompt. She was able to gather all the quotes and everything that I needed. The driver was good. He accommodated my vehicle. In the area that I live in, there's a truck stop. We recommended that it was okay if we just meet there so it'd be easier for him to go in and out instead of driving to our neighborhood. He was prompt and we also asked him if we could push out the date as to when my daughter could pick up the car. It was delayed on our side because my daughter's flight got delayed. He kept an open communication as well. Before he came to pick up the car, he called and texted me. When he arrived there, he also called and texted. The schedule that it was originally planned for was on target. AmeriFreight is a good company. They're trustworthy and I would definitely go with them again.

When we needed a car shipped, we used a recommendation of a friend who had used AmeriFreight in the past. The rep was very good. It was our first time doing it, so it was a little nerve-wracking and we had some specific dates that we had to work with. That made it a little bit harder for us. But once we had the transport secured, it went smoothly.

I was moving and Google searching for a reputable freighter. AmeriFreight has good reviews on Google and I went with them. Setting up the transport with them was good. However, we had to meet the driver at a hotel. He called a couple of hours before and asked if we could meet at a hotel instead of our apartment. Other than that, he was professional. Our vehicle was delivered promptly and the estimate was accurate.

I was moving and I didn't want to do multiple trips to drive the vehicle that I shipped. I was looking at places online and AmeriFreight had higher 5-star reviews than the other companies. I went with them and setting up the transport was easy. I told them what I had and what I needed in a budget, and they emailed or called me whenever something came available and if it was within budget or not. Once I got something that was, I accepted it. I liked how easy it was because I just did everything on my phone and they reached out through either email or they called me.

AmeriFreight moved a car from Washington State to New York State. I looked at 3 auto transport companies and went with them for the enclosed transport and time restraint. The rep was good and the communication was accurate.

Samantha at Amerifreight helped arrange for our car to be picked up and shipped. She reached out several times to keep me informed and even recommended earlier pick up knowing that carriers do not often pick up cars for the specific route later in the week. She was very helpful and checked in to ensure pick up and delivery went smoothly. It was very nice working with her.

Samantha ** was very helpful during my entire process. She was transparent and understanding of my needs with transporting. I really appreciate how above and beyond she went. I was nervous about shipping my car, but she reassured me that the process was safe.

I needed a car shipped from Wisconsin to Sebastian, Florida 'cause my husband was in an accident, and our car was totaled. AmeriFreight was referred by a friend. I dealt with Harry, and he was super. It was a pretty stressful time for us, and he was very understanding and worked hard to get this car shipped within a week. AmeriFreight did a wonderful job. They were always checking in. They were very kind, seemed concerned, and were willing to track the vehicle and make sure it got here on time. It was a very positive experience and I'd recommend them. We might consider shipping again, and we would do it with AmeriFreight.

Harry ** and the entire team at AmeriFreight were amazing! They put me in touch with a terrific transport company and I got my car on time without any complications or hassle. They were simply great! Highly recommend and will absolutely use them again next time I need to transport an antique car!

Excellent communication from all parties involved. Billing/payment process was smooth and easy. NO hidden or extra charges. Car ('37 Chevy) arrived from NC to So Fla in 1 1/2 days within 30 mins of estimated arrival time. Perfect condition.

I needed to ship a vehicle to my son in Arizona, and I did an online search, and AmeriFreight was one of the companies I inquired with, and they got back to me right away, walked me through the process, and I felt confident in their experience. It was a smaller, more intermediate company that was doing the pick-up, and then they were going to take it to the port to go on the bigger truck. The driver and I found a mutually agreeable pick-up place, which was easy for me, easy for him, and I transferred the vehicle to him through there. That process was acceptable and satisfactory. The driver was very businesslike. We met. He drove the vehicle up on the truck.

AmeriFreight's representative was very professional, very easy to communicate with, and responsive. In terms of the price, I had another family member who used a competing service, and theirs was much cheaper than mine. Even though we were coming almost from the same place, it was about $600 cheaper. They got their car shipped from New Jersey to Sacramento, and I got it from Connecticut to the Bay Area, the Fremont. My distance was a little more, but then still, I think it was considerably cheaper. Still, I'm okay because my car was delivered on time and safely. So, I'm not too upset about it. I would still recommend AmeriFreight.