AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed April 14, 2026
John ** was great to work with. Very responsive to any and all of my questions throughout the process. He was transparent with the pricing and scheduling of everything. My timeline was delayed by about a week, but I fortunately planned for delays like this. The carrier I worked with, was also amazing. Shoutout to Starling from K & K Car Carriers Services. His communication was 10/10, and he even completed delivery to my new residence early. Thanks so much to John and Starling for putting me at ease for my first time shipping my car cross-country!
That’s a great first experience. John keeping things transparent and responsive makes a big difference, especially with timing expectations. Glad the carrier followed through and even delivered early. We appreciate you trusting us with your cross-country shipment.
Reviewed April 13, 2026
Quick and easy and didn't take long to transport my vehicle from Georgia to Massachusetts. The rep was helpful and the driver was in constant communication with me the entire time he had my vehicle. I will definitely be using them again.
That’s a solid run from Georgia to Massachusetts. Glad everything moved quickly and that communication stayed consistent the whole way through. We appreciate the trust and look forward to helping again.
Reviewed April 9, 2026
My granddaughter moved down to Atlanta, Georgia and needed a car. We had a Kia shipped through AmeriFreight and the customer service rep was very informative and helpful. If I rated her 1 to 10, I'd give her a 10. She made sure that I knew what was expected, how much to pay, and when to pick it up, and made sure we checked the car out before we sent it out.
The communication was good. The customer service rep called in to let me know where the vehicle was going. She also called in and let me know when the driver was there and asked if I had any more questions or concerns about it. The vehicle arrived just like it was when it left. All in all, AmeriFreight was a great company to deal with and if I have to ship another vehicle, I'll deal with them again. I’d tell people, "Make sure you go with AmeriFreight. No worries at all."
That’s great to hear. Helping coordinate something like this for your granddaughter is important, and it sounds like everything was handled the right way from start to finish. Clear communication and making sure you knew what to expect makes all the difference. We appreciate the trust and the recommendation.
Reviewed April 5, 2026
AmeriFreight was good from start to finish. I trusted the AmeriFreight representative more than the other companies. The car came in fine condition.
That trust is what matters most in this process. Glad everything followed through from start to finish and your car arrived in great condition. We appreciate you choosing AmeriFreight.
Reviewed April 4, 2026
I was relocating for work from Los Angeles to Atlanta. I had my mini-SUV shipped through AmeriFreight. The rep was communicative and it was easy to sign up with them. The communication was clear, consistent, and constant. The driver was pleasant and friendly. Overall, my experience was great. It was easy, reliable, and trustworthy.
That’s exactly what you want during a move like that. Clear communication, an easy setup, and a reliable driver make a big difference. Glad everything came together smoothly from LA to Atlanta. We appreciate the trust.
Reviewed April 3, 2026
All my interactions with the AmeriFreight rep were good. He was really good at being on top of communication. Their website was good too. The experience was pretty good overall. It was a smooth transaction. I would probably do it again more than likely with AmeriFreight.
That’s good to hear. Staying on top of communication makes the whole process easier, and it sounds like everything came together the way it should. We appreciate you choosing AmeriFreight and would be glad to help again.
Reviewed March 26, 2026
My daughter is away in college and her car was still here in Florida with us, so we shipped it to her in Boston. It was close to 1,000 miles and Amerifreight's price was very competitive. Communication was outstanding too. They followed up and let me know the carrier that was getting it. Once the shipment was complete, the rep followed up again to make sure everything went smoothly. My daughter's Mercedes arrived in same way it was shipped. I had no issues at all upon delivery, and I was worry-free from start to finish.
This was the second time I used Amerifreight. I had already used them to send my son's vehicle up there and I had such a great experience with them. This time, I didn't even look for anyone else. They always made me feel like I was a valued customer. They had a very quick response time and they made me feel like I already knew them, like I was a personal friend. I was completely satisfied with the experience and definitely glad that I found them. I would definitely use them again and refer them to any of my friends or colleagues that need a shipping company for a vehicle.
That’s exactly how it should go, especially sending a car that distance for your daughter. Clear updates, knowing who the carrier is, and a follow-up after delivery all matter. Glad everything arrived in the same condition and the process felt worry-free. We appreciate you trusting AmeriFreight.
Reviewed March 25, 2026
I was bringing a Toyota Camry from Fort Myers, Florida up to Waterbury, Connecticut, which is about 2,000 miles. AmeriFreight had very positive reviews online so that was the one I went with. Dealing with the dispatcher was very good. She called me back about when the car was going to be ready and when it was going to be picked up. She kept me well-informed with either a phone call or an email. The driver also called me a couple of times on the road and when he got here.
AmeriFreight did a good job. The transport took about five days and the Toyota Camry arrived in the same condition it was when it left Florida. That's what we wanted, and that's what they delivered. I'd recommend AmeriFreight to a friend. They delivered what was advertised on the website. The price was fair and everything was good.
That’s a solid run for that distance. Staying informed from dispatch to delivery makes a big difference, and it’s good to hear both the coordinator and driver kept communication clear. Most important, it arrived just as it left. We appreciate the recommendation and your trust in AmeriFreight.
Reviewed March 20, 2026
I was moving and I needed to have the sedan transported cross-country from California all the way to Virginia. I used AmeriFreight and their customer service was fine. They answered any question I asked and the communication was good, nothing to complain about. They told me when things were going to be problematic in terms of picking up my car and we managed to find some alternative way to get my car picked up. So they got it done. The delivery was a tiny bit later than we expected and the car was a bit dirty, but that was more because of weather conditions that they had to go through. If I have to do it again, I wouldn't mind doing it through AmeriFreight. Everyone that I had to deal with was very nice and respected my time reasonably. I would also recommend them because they were the cheapest option.
Thank you for sharing your experience. Cross-country moves come with a lot of variables, so we’re glad the communication stayed clear and that a pickup solution was found when things got tricky. We appreciate your understanding with the minor delay and weather conditions, and it means a lot that you’d use us again and recommend us.
Reviewed March 14, 2026
Took a while, but the delays were initially my fault, then a lot of weather, so I can hardly blame AmeriFreight. Samantha was very patient throughout the process of order **, with excellent communication. Delays aside, the process - a first for me - was as seamless as I can imagine. Would be happy to work with them again.
Thank you for your patience throughout the process. Weather and timing can sometimes shift things around, but we’re glad Samantha stayed communicative and helped keep everything moving. It means a lot to hear your first transport experience still felt smooth overall. We’d be happy to work with you again anytime.
Reviewed March 12, 2026
My vehicle was delivered in a couple of days from TX to CA; it was a smooth shipping process thanks to Harry **, who provided excellent support during the process. I'll definitely use Ameri Freight in the future and I'll recommend it to my friends and family.
Thank you for the recommendation. Harry takes pride in staying on top of the details and keeping the process clear from start to finish. Glad everything moved quickly and your vehicle arrived safely. We appreciate the trust and look forward to helping again whenever you need to ship a vehicle.
Reviewed March 11, 2026
My elderly parents, who aren't really good at driving anymore, needed their car from Michigan to Florida. I started Googling online reputable, 5-star, A+ places and found AmeriFreight on a website, then I did everything by phone. I talked to a rep, Samantha, and I had the most confidence in her. The price was competitive too. Originally, I was going to have my parents' car picked up at my house on Lake Oregon, but when we finally got in touch with the truck driver, he was a little earlier than I was ready. So I offered to, "Hey, my work in Southfield might be a lot closer to the highway," which most truckers appreciate. I had the car picked up there and it worked out really well. The truck driver, Ariel, was great and he was a good guy.
The car had road salt when it arrived because it was driving down by 75 and it's a winter car, but my dad said it was fine. He took it to the car wash and got the road grime off. Overall, I applaud the way AmeriFreight hires really personable, knowledgeable people, and they pick up the phone and communicate well. They hand-held me through the whole thing and it was exactly like Samantha said it was going to be. I'm going to use AmeriFreight on the way back if my parents don't want to drive.
Thank you for sharing this. Helping coordinate a move for family, especially for parents, can add a lot of pressure, so it’s great to hear Samantha was able to walk you through everything and keep the process clear. Glad the pickup adjustment worked out smoothly and that Ariel handled the transport well. We truly appreciate the trust and would be glad to help again if you need to ship the car back.
Reviewed March 9, 2026
I was finding a carrier that was financially reasonable when my daughter was relocating. I went with AmeriFreight as I liked the customer service rep, Samantha. She was very consumer-conscientious and true to her word. If she said she was gonna call you back, she called you back. She followed up. She double checked to the very end and helped me to make an informed decision. The quote was accurate as well.
The transport from Charleston, South Carolina to Maine took 3 days. The guy that did the job was excellent. He was very responsive and very timely with letting me know. We were able to make the satisfactory pickup and the vehicle arrived safely in the condition that it left. With AmeriFreight, expect excellent customer service and a fair price.
Thank you for sharing this. Samantha takes a lot of pride in staying consistent with follow-ups and making sure customers have the information they need to make the right decision. Glad the transport from South Carolina to Maine went quickly and that the driver kept communication clear along the way. We appreciate the trust and the recommendation.
Reviewed March 8, 2026
Samantha at AmeriFreight was really good. She's awesome to deal with. The transport was scheduled to take five to seven days, and it took 6 days. The pick up was Clarkdale, Arizona and the drop-off was Tallahassee, Florida. Roger, the driver, wanted to come earlier, but I couldn't ‘cause I wasn't here yet. But he was respectful, nice and helpful. He texted me to make sure that I knew where he was about midway through the trip. He told me that he'd meet me on a specific date and asked for a close place by my house.
I wish that I had known when the pick-up was sooner, but I understand logistics and that people cancel a lot. I was thinking about going with somebody else because I wanted my plans in stone, but it all worked out fine. Compared to me driving from Arizona to Florida for $1,500, the price is reasonable. AmeriFreight makes the process pretty simple and you don't have anything to worry about. Just make sure to get the insurance ‘cause it's worth it.
Thank you for sharing your experience. Samantha works hard to keep customers informed and supported throughout the process, so it’s great to hear she took good care of you. We also appreciate your understanding of how scheduling can shift in this industry. Glad Roger kept you updated along the way and that your vehicle made it safely from Arizona to Florida. Thanks again for trusting AmeriFreight.
Reviewed March 7, 2026
I had to transport a car to Arizona for my granddaughter who's going to school out there and every time I'm going to get a service from anywhere, I go online to see the reviews, Amerifreight had good reviews, so I picked them. The transport took one day and everything ran beautifully. There were no complaints from my end or from my granddaughter. I'm happy with the service. I would definitely recommend it and tell people to use it. They're very polite, professional and the operation went smoothly.
Thank you for trusting us with something so important. It’s great to hear the transport went quickly and that everything worked out well for both you and your granddaughter. We appreciate the recommendation and are glad the experience was professional and easy from start to finish.
Reviewed March 5, 2026
I looked at three companies to ship a pickup truck from coast to coast and AmeriFreight was the cheapest I could find. The reps were very timely and responsive, and the price was very good. When the car arrived, it was in the same condition as I left it. It was a positive experience with AmeriFreight and I would use them again.
We appreciate you sharing this. Fair pricing, responsive support, and a safe delivery are exactly what customers should expect. Glad everything arrived just as it left, and thank you for trusting AmeriFreight.
Reviewed March 3, 2026
I want to take a moment to recognize Michelle B. with AmeriFreight for providing truly outstanding customer service from start to finish. From the very first day I inquired about a quote (**) to transport my two vehicles from Florida to Utah, Michelle was professional, knowledgeable, and incredibly helpful. She provided a detailed explanation of the entire process and gave me great insight into the company’s background, which immediately gave me confidence. More importantly, she really listened to my needs — especially regarding my requested pickup and delivery date range — and worked diligently to accommodate them.
Moving is already a stressful experience, but Michelle made sure I didn’t have to worry about the car transportation at all. She communicated clearly and consistently, checked in with me throughout the entire process, and handled everything with ease and professionalism. This was our second time transporting vehicles, and by far it has been the best experience we’ve had. I will definitely be recommending AmeriFreight and Michelle B. to anyone in need of vehicle transport services.
Thank you for taking the time to share this. Moving two vehicles during a relocation can add a lot of stress, so it means a lot to hear that the communication and planning helped make the process easier. We appreciate the trust and the recommendation.
Reviewed March 3, 2026
I chose AmeriFreight because they had a good reputation. I've done an auto transport before and I know another company. These guys are all brokers, middlemen, and I understand what a broker is because I'm one myself for insurance. They all put their own 20% on top of the cost of the trucking person. Besides that, AmeriFreight was very good and I highly recommend them. I had a short window and I said I had to go now and they were able to fulfill it. Other companies just say, "We have a week's window when we'll pick up." AmeriFreight was better in the sense that they said they can guarantee it. The rep, Samantha, was great. I did a review on the Better Business Bureau site and they've called me several times to do a review for them on Google as well. I already told them I did.
Thank you for sharing your experience and for taking the time to leave feedback. It’s great to hear Samantha was able to help within your tight timeline and keep everything organized. We appreciate the recommendation and are glad the transport worked out the way you needed it to.
Reviewed Feb. 28, 2026
Looking to get a vehicle transported, I evaluated at least 5 companies and after a few conversations with a few representatives, AmeriFreight came out to be my best option. The organizer was great. She was very informative and detailed. The original pickup was in Florida, and it was dropped off in Hammond, Indiana. It was approximated to be three business days. Though the vehicle was dropped off the fourth day, it was in the same condition that it left Florida.
The pickup was done with a family member. He met the driver at the location not too far from the home and they went through the full detail inspection. The driver loaded the vehicle and was on the way. Everything went according to plan. At the initial point organizing the pickup there was no problem with the organizer or with what AmeriFreight themselves did, but with truck driver that was doing the pickup, there was an initial breakdown in communication. But once we came to understand it, from that point, everything went well. AmeriFreight is worth using.
Choosing between several companies isn’t easy, so we appreciate you giving us the opportunity to help. Even with the small communication hiccup early on, it’s great to hear everything ultimately stayed on track and your vehicle arrived in the same condition. We’re grateful for the recommendation.
Reviewed Feb. 27, 2026
I needed a transport service to move my daughter's car up to her college. AmeriFreight was recommended by a friend and then I researched it online, and because of the good ratings, I decided to go ahead with it. The person who set everything up for me was great. My experience was good.
Trusting someone with your daughter’s car, especially for college, is a big deal. We’re glad the recommendation led to a good experience and that everything worked out the way it should.
Reviewed Feb. 27, 2026
It's easy to recommend AmeriFreight AutoTransport Brokerage and notably Sales Representative Supervisor Maleah **, who went above and beyond to ensure a successful experience. In the midst of a harsh and stormy winter, we needed a dependable delivery to shepherd a recently purchased car from Illinois to Massachusetts, ideally before the next storm! Despite an initial failed first attempt securing a driver and enclosed carrier, Maleah swiftly pivoted with an available alternative.
It's important to note however, that the pain point we experienced wasn't with AmeriFreight's brokerage services, but with the carrier instead. Once contracted, it was practically impossible to speak with the appropriate carrier contact person, despite umpteen calls circumventing clueless dispatchers. When finally locating the owner, we encountered language barriers, which made communicating nearly impossible without a translator. Regardless of this frustrating caveat, Maleah successfully managed the entire process from initial inquiry, to quote, to carrier contract through the delivery all within a masterful four days, and for that, she deserves kudos.
Winter transports leave very little room for error, so we know how important that timing was. We appreciate you recognizing the extra effort it took to adjust plans and secure another option quickly. Thank you for the trust, especially in tough weather conditions.
Reviewed Feb. 26, 2026
I shipped a two-door coupe from one side of the country to the other and AmeriFreight’s customer service was good when I set it up. When the crew strapped the car down, he accidentally broke one of the little plastic decals on my car, which I wasn't too upset about, and he gave me a discount on the price for it. The price was reasonable, though I wish it had been cheaper. Overall, it was a good experience.
Shipping across the country always involves a lot of moving parts, so we appreciate your understanding and the balanced feedback. We’re glad the issue was handled on the spot and that the overall experience was still a positive one.
Reviewed Feb. 25, 2026
AmeriFreight is wonderful. We used them twice within three months. We shipped one 1984 truck one way, then we drove the truck home and shipped my 2025 Toyota Highlander back. The reps were right on it and kept us updated. If we had any questions, they called us right back. They were very efficient. We had two different reps and we liked them both. They were very good. They gave us a senior citizen discount as well. They worked with us and came in the middle between our price and their price. The communication was excellent. The trucking company that they picked sent us a link so we could always see where the vehicle was. We could track it on our car. The car was dirty when it arrived but that was to be expected. The guy also told us he had to put his arm to roll the window down so it was a little dirty on the arm rest.
We're going to use AmeriFreight again when we go back down. We like them and would recommend them to anybody. They are rated good in the top five on the internet, and they're the best. They're on time and courteous. They're very dependable as well. It makes you be able to rest in peace when your vehicle is being transported.
Using us twice in a few months really means a lot. Moving a classic truck one way and a brand-new Highlander the other is quite the journey, and we’re glad the communication, updates, and flexibility made the process easy each time. We truly appreciate the trust and look forward to helping again when you head back down.
Reviewed Feb. 24, 2026
I was moving from Guam to New York. Then AmeriFreight moved my car from the Port of Long Beach to New York once it got into port. Their customer service was great. Pick up and delivery went with no issues at all. When the driver got here, he let me know. What they quoted me was exactly what I paid. It was a very good experience. I'd recommend AmeriFreight.
That’s quite a move. Coordinating from port to final destination takes careful timing, and we’re glad everything went smoothly with no surprises on price. We appreciate the trust and the recommendation.
Reviewed Feb. 24, 2026
I recently used this car transport company to move a vehicle from Ohio to Florida, and I couldn’t be happier with the service. From start to finish, their communication was excellent — I was kept informed throughout the entire process, which gave me real peace of mind. The bidding process for car transport can be quite complicated and honestly, a bit overwhelming. However, my agent took the time to explain everything clearly and made sure I understood how it worked. They were also very transparent and pointed out when other companies were trying to take advantage of the situation, which I truly appreciated. Overall, the service was smooth, professional, and reliable. I would definitely recommend them to anyone needing vehicle transport.
he bidding side of this industry can absolutely feel overwhelming, so clear explanations and steady communication really matter. We’re glad the process felt transparent and dependable from start to finish. We truly appreciate the recommendation.
Reviewed Feb. 23, 2026
The person I spoke to at AmeriFreight was very kind, gave me all the information I needed, and answered a lot of questions that other places weren't answering. It was a more personable experience. During delivery, they hit some bad weather. But there weren't any dents or scratches on the vehicle. It just needed to be washed.
Reviewed Feb. 21, 2026
I had an excellent experience with AmeriFreight Auto Transport. AmeriFreight's quote for my 1,000-mile open transport was fair.
Fair pricing for a long route is always important. We appreciate you choosing AmeriFreight and are glad the experience met your expectations.
Reviewed Feb. 20, 2026
I had to move a car from California to Arkansas. Looking on the internet there was nothing but fake review sites and high-pressure sales agents. I finally found AmeriFreight through reviews on the BBB and TrustPilot. Samantha S called me in response to an online request for a quote. There were no high-pressure sales tactics and a reasonable price, She assured me their drivers were thoroughly vetted and properly insured. I placed an order with her (#**). The driver showed up on time. He was courteous, professional and his truck was clean and well maintained. He told me he would deliver my car on Thursday afternoon and that's exactly what he did, with no unexpected charges or demands for extra money. Shipping my car with AmeriFreight was worry-free and reasonably priced.
Sorting through this industry can be frustrating, so it means a lot that you found us and felt comfortable moving forward. Straight answers, vetted carriers, and no surprise charges are exactly how it should be. We appreciate the trust and are glad your car arrived just as promised.
Reviewed Feb. 20, 2026
Setting up everything with AmeriFreight was very easy. The pickup point was St. Peters, Missouri, and the drop-off point was Davenport, Florida. The transport took roughly four days. It's supposed to take three, but it took four. The driver was a very nice guy. The quote was almost right on. It was a little bit higher than normal because of the quick pickup. But overall, it was a good experience and you should do it.
Reviewed Feb. 19, 2026
The window that I needed to move worked out for AmeriFreight. When I was setting up the vehicle transport, the lady that was working with me was really nice and engaging. It was a little interesting at first, but it all worked out in the long run. I was trying to look for a specific date, but it always went up right to the wire and didn't work out the first couple of times. Then we got something and it finally worked out.
The pickup was easy. It was in Nebraska and I recommended a spot but the driver found one. It was my church parking lot which is closer. We ended up working out well. The drop-off was in Montana. I was moving my family out there and was trying to get about three days of in between. At the end, the driver picked it up and dropped it off the next day. I picked it up alongside the road, unaccompanied. It was dirty, but it's also winter in the Montana areas so it was fine. The price wasn't anything as outrageous from initial to the final. AmeriFreight is a great company to utilize if you're not able to take care of business yourself.
Timing can be the trickiest part of shipping, especially when you’re coordinating a family move, so we’re glad it ultimately lined up the way you needed. We appreciate your flexibility along the way and are happy everything came together with a fair final price. Thanks for the trust and the recommendation.
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