AmeriFreight Auto Transport Reviews

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About AmeriFreight Auto Transport

AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.

Pros
  • Money-back guarantee
  • Ships more than just cars
  • Discounts available
Cons
  • No phone support on Sundays

AmeriFreight Auto Transport Reviews

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    6 featured reviews
    How do I know I can trust these reviews about AmeriFreight Auto Transport Company?
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    Page 26 Reviews 4635 - 4835
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Oct. 31, 2014

    I was very happy and satisfied with the service I received from Ali at AmeriFreight. She was helpful and professional and was able to provide a carrier in a timely manner when another broker failed. I recommend Ali for your shipping needs.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2014

    The representative of the company was quick to respond to me with any inquiries I had throughout the process. They rapidly found a carrier when we thought we might have been in a pinch since our move from the west coast to the east coast had to be carried out so rapidly. The carrier they found was reputable, the drivers friendly and accommodating, and our car was delivered safely.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Jessica, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.

    Verified purchase
    Staff

    Reviewed Oct. 31, 2014

    Worked with Leica from Ameri-Freight. She was courteous and helpful throughout the process. Would recommend and use again.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Wade, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    PriceStaff

    Reviewed Oct. 31, 2014

    I had done the quote online and they were able to give me a quote right away and it was a very fair and reasonable quote. Transport organizer was really good. I was happy with her. She kept in touch and let me know who was going to be coming. Told us it was going to take 5-7 days, but the carrier driver actually got here in four. Met him out of the gate (I live in a gated community) and he was very friendly.

    The entire experience with AmeriFreight was painless. I had used them before to send a car out to North Carolina so I used them again when my daughter was coming back home from North Carolina. If I ever have to do a transport again I'd probably use them again.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Marie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.

    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2014

    I read other glowing reviews. Being skeptical I was not sure my experience would be the same. It was much better than I could have hoped for. My car was picked up the first day it was available. It was delivered before other companies could have picked it up. Customer service is spectacular.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Richard, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2014

    I had a great experience with AmeriFreight. I contacted them because I just purchased a vehicle and needed it shipped from another state. Their communication was great and they were professional. I would use them again.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Jason, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.

    Staff

    Reviewed Oct. 29, 2014

    AmeriFreight contracted to have our vehicle transported from Westchester, NY to Sarasota, FL. Our representative, Graham was very attentive in letting us know what was going on with the progress of obtaining a carrier. Our vehicle was picked up and dropped off within the time parameters that were specified in the contract. Our only hitch in the whole process was with the contracted transport company, American Mausoleum. Their dispatcher, and contacts with their drivers was very inadequate. So we had some miscommunications with the drivers in their timing of the pickup and drop off. AmeriFreight was very supportive in attempting to smooth these difficulties out, and I doubt that they will use American Mausoleum again.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Steven, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 29, 2014

    My wife and I were looking to ship her car from Detroit to Atlanta so her and I could drive down together in one car. Lecia was our representative the entire way through. She was very helpful and kept constant communication before, during and after. They found a driver willing to take our car. We knew we wouldn't be able to get down there in time to meet the driver so AmeriFreight let us store her car at their office (for small fee) for a few days til we could get there. The shipping costs was not bad based on other quotes I was getting and went very smoothly. Definitely happy with their service.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Albert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    PriceStaff

    Reviewed Oct. 29, 2014

    I bought a vehicle in a different state. I had AmeriFreight transport it for me since I like their Better Business Bureau ratings. And their quote was good. It was right down the middle. Dealing with the transport organizer and the driver was easy. The whole process only took four days from the time I booked it until I got my car.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2014

    Great experience transporting our car from Dallas to Santa Barbara...Ali at Amerifreight was professional, kind, and did exactly what she had promised. The carriers the company used were super....car looked beautiful when it got here. Everything happened exactly on schedule and Ali was continually checking up to make sure things were going on schedule.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Ingrid, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 28, 2014

    I was moving for a job so I had to move my vehicle from California to Massachusetts. I looked up online for the highest rated ones and have good ratings from previous customers and that's how I found AmeriFreight. I took advantage of their free quote option and it was very good. There are certainly lower prices from what I've seen but I would rather have something of quality as well regardless of it, and make sure my car gets in the destination safely.

    My transport organizer was very good at communicating with me. She made sure everything was on time and was following up if the car's picked up or if the car already arrived, or if the driver already called me. She was very good. Also the carrier driver was a pretty nice guy as well. Very accommodating because I was actually late 15 minutes cause I was in a meeting when he got to my apartment so he had to wait for a couple minutes for me to get there and give my card to him and car key. The whole process took about a week and a half. It was necessarily quick because I needed my car shipped right away. It was good and I was satisfied with the service.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Christian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 25, 2014

    AmeriFreight did a fine job. They did what they said they were going to do. They were very thorough in explaining the process and what needed to be done, and were very straightforward with the pricing and how all that worked. There were no surprises. It all went smoothly. They do a very good job. The trucking firm that they use got the vehicle there as they were supposed to. My only complaint was communication with the trucking firm but that’s separate from AmeriFreight. They had us running around at the last minute. But overall, the experience was fine. It got there safe and sound, and no complaint.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Raymond, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 24, 2014

    I called AmeriFreight to have my vehicle shipped from Washington to Massachusetts. My agent was Lecia and she was very helpful in explaining exactly how the process would work. I was quoted a reasonable price and within minutes of hanging up the phone a carrier was prepared to ship my car for the agreed upon price and they were able to pick it up during the window I was available. Lecia checked in to make sure the car was picked up on time and to make sure it was dropped off as well. She was also available if I had any other questions during transportation.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Allison, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 23, 2014

    AmeriFreight was outstanding! Not only was I moving from San Diego, CA to Wilmington, NC so across the country one coast to the next but I had also purchased a brand new car. I heard horror stories about transporting cars and I must say this was not my experience. From the beginning dealing with Graham all the way to the end when my car was delivered, the process was professional and seamless. Price was reasonable and all services pick-up/delivery were timely as promised. I have already begun recommending this company to friends and would use them again without hesitation!

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    TIffany, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.

    Verified purchase
    Staff

    Reviewed Oct. 23, 2014

    I have a lot of clients who need their vehicles shipped. I have lots of different cars going in lots of different places. Before we went with Amerifreight we had another company who really, really, really screwed up. So it was time to go back to the drawing board and find a new company. I went to the Better Business Bureau site and I made some calls. After reviewing AmeriFreight's liability policies and the extra gap insurance that they offer, and the way they sort of go about scheduling things and keeping you informed, and they only use the top 5 percent of shippers, everything's very guaranteed, we decided to go with them. They've been working out great for us. The guy that I used to schedule all my shipments with was fantastic. He did everything for me but he left the company recently. So it remains to be seen how the new guys gonna do cause I don't have much experience with them yet.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Erica, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Oct. 15, 2014

    We had moved from South Dakota to DC and we had three cars, and our house in DC could not accommodate three cars. So we needed to ship our third car from South Dakota to Florida to my mom's house. We're a military family and my husband has a lot of cars. And we've used AmeriFreight before for a shipment and had a good experience with them then, so I decided to use them again. I also read reviews and it appears that a lot of military moves uses AmeriFreight.

    Their quote was high, and so I just waited a few weeks because we weren't in a huge hurry. I did it again and it was a little lower so I went with that one. Brett, the transport organizer, emailed a few times initially. And when it came down to getting a driver, he gave me an initial quote and I declined it because it was a few hundred dollars more than the original quote that the driver was wanting, so I declined that driver. When he had a second driver come up, he called me again. It was on a Saturday and he was super willing to help me out on it while he was even at home. I have had positive experiences with Brett.

    The entire process was kind of lengthy cause I don't get the impression there's a lot of drivers going through South Dakota - probably 3 or 4 weeks. That wasn't the case the first time. The first time it was within a week. I did decline one driver, but then there was two weeks between the first driver and the second driver picking up our job. It would have been much more stressful if we were about to move and waiting for the car. Thankful I wasn't in that big of a hurry for it, so I was kind of waiting for the right price. But it worked out. Overall, it was painless and good.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Susan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 11, 2014

    My son joined the military, moved out to California, and decided he wanted his car rather than buying a new car out there. So we shipped him his car. We researched online and AmeriFreight seemed to have the best ratings, the most positive feedback. I took advantage of their free quote option for shipping and it was good. It came back being a little more to ship when they contracted it. It's about $180 more than what they quoted it at. But it was pretty easy and fairly close. I looked at a few others and even got a few other quotes, but went with them. I called the organizer, told him I want to go ahead and do it, gave him my credit card info. He explained how it worked and he said he'd call me when he had a carrier.

    Carrier driver was supposed to be picked up on a Friday. He called me once that morning saying that he was gonna be there late that afternoon. And then he called me mid-afternoon, saying he ran into some problems. Wasn't gonna be there until the next day. And he called me the next day, said he was gonna be there mid-day, gave me a time frame and he said he'd call and he did. It took about two weeks from the time I first got the quote till they picked it up. I liked being able to get the quote online. He did call me and ask me if I wanted to take a higher price or if I wanted to wait. I chose to go ahead and take the higher price carrier versus waiting for somebody to get more in line with the quote he gave me. He kept good contact. Got several emails from him during the whole process, explained what to expect and how to prepare the car. It was a good overall experience - easy and more affordable than I thought it was going to be.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Andre, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase

    Reviewed Oct. 8, 2014

    My experience with AmeriFreight went pretty smooth. I had no problems.

    Thanks for your vote!
    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Steve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2014

    I bought a car in Sioux Falls, South Dakota and I needed it shipped to where I live in Tarpon Springs, Florida. Before I picked AmeriFreight, I originally picked another company but I read the reviews and there were some issues with them, and so I went and did another search for best auto transport. AmeriFreight was like number three but I liked the name and it said that they did a lot of work with the military, and I was retired military, and so I decided to give them a call. They were on my short list, the reviews were very good, and the call was reassuring so I went with them.

    Alicia from AmeriFreight was the one I dealt with. She explained the whole process. She was very clear about how they bid. So I understood how it worked. I might end up paying more than she estimated. Sioux Falls to Tarpon Springs is not an everyday route. Some think it might be a little difficult. Then she gave me a discount for being military. It wasn't much but it was the thought that counted and not the money. She just made me feel very comfortable with using them to find the right person to haul my new vehicle.

    When I got an email from AmeriFreight saying that Clint **, the carrier driver, had picked it up and that he would be contacting me, sure enough he gave me a call and said that he’d be picking it up. He gave me an estimate of when he could be out. Said he could pick it up on Tuesday and deliver it the following Monday. He seemed like he wasn't on drugs or anything. He had an enclosed truck so it wasn't exposed to the weather. I paid a little more for enclosed. He was very sharp, and picked it up right on time, and then he gave me a call like three days in to it. He called a couple of days and said he would actually be here a day ahead of schedule. Instead of being here Monday, he would actually be here on Sunday. He called me the day before and said he’d be here the next day. So when he got close, he gave me another call. The truck was a little too big to get down my neighborhood street, so we met at the Home Depot which is a half a mile from my house and he unloaded my car.

    There were three cars on his truck. Of course he had picked mine up first and the second car he pulled out was a 1957 Corvette that was a limited edition Corvette that had been sold at auction at over $100,000, and he was taking it to Fort Lauderdale. So I figured that if somebody in the business would trust him to haul a $100,000 car that he could certainly handle mine. I’d recommend him to anybody. Overall, I'm just grateful for the job that AmeriFreight did. It was painless and it was priced reasonably for the service I received, and nothing could have gone better than it did. They did a great job.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    Staff

    Reviewed Oct. 5, 2014

    I have used AmeriFreight a number of times and their staff are the best. My last transport I had some problems but AmeriFreight fixed everything the same day!

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Chris, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    Staff

    Reviewed Oct. 4, 2014

    I'm in the Marine Corp. I had recruiting orders from California to Kentucky so I contacted AmeriFreight to help me ship my vehicle. I've read some reviews online and they had some very favorable ones. I've heard of them from one of the guys that I work with. They offered a free quote and I got a couple of other quotes as well and it was about what I expected. They contacted me and took the worry off of me.

    They kept me well informed and I didn't really have to worry about calling and checking on things. They let me know if anything was different or changing and that helped a whole lot. The whole process took about 10 or 11 days altogether. I wasn't able to be there to drop off my car or pick it up but it was easy to arrange for my brother and my father to do that on each end, so that helped out a lot. They took a lot of hassle away from me and made the experience easy to deal with.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Brandon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2014

    I search online for someone to deliver a car from my cousin's home in Arizona to my home in New Orleans. There were several listed but I chose AmeriFreight because after checking them out, I went with my gut!! From the "office" personnel I spoke with on the phone to the truck driver that delivered my car to the corner of my home, I could not have been more pleased with my choice. Everyone was just spectacular!!!

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Nancy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    Price

    Reviewed Sept. 30, 2014

    My experience with AmeriFreight was positive. The only thing was their original quote was 200 lower than the actual amount that I ended up paying. But they were clear to me that I could have kept waiting to see if they could find another person willing to take the car. But I didn't want to wait because that was gonna cost plenty once I got to Texas where I was moving. It was my first time shipping my car so I don't have anything to compare it to. But it was better than the other quotes I was getting and I did end up paying a little bit less than I would have paid somewhere else.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Carolyn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 28, 2014

    I had a very good experience with AmeriFreight. The person I dealt with was very organized, clear and very patient in explaining everything. You hear all kinds of horror stories about shipping cars and she made me feel very comfortable from the beginning. She was terrific. Her follow-up was excellent. I never worried about anything.

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    AmeriFreight Auto Transport
    Response from AmeriFreight Auto Transport

    Nancy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.

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    AmeriFreight Auto Transport Company Information

    Social media:
    Company Name:
    AmeriFreight Auto Transport Company
    Company Type:
    Private
    Year Founded:
    2004
    Address:
    417 Dividend Drive, Suite D
    City:
    Peachtree City
    State/Province:
    GA
    Postal Code:
    30269
    Country:
    United States
    Fax:
    770 486 7429
    Website:
    www.amerifreight.net

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