
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
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- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Updated review: Nov. 12, 2014
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Original Review: Nov. 12, 2014
I used Amerifreight to ship my car from Wisconsin to Texas. The person I worked with was Alii, and she was always available and helpful. I couldn't ask for anything different from her. The price ended up being $900 total, which was not terrible but was slightly higher than the price that was originally quoted. Everything happen within the time frame that Amerifreight gave. One thing to keep in mind is that Amerifreight is basically a broker, they'll contract out the actual shipping to some carrier. I didn't have too much of a problem with this, other than some difficulties communicating with the actual driver (he didn't speak much English). But I can't vouch for any of the other carriers they might use other than the one that shipped my car. Overall, Amerifreight did what they said they were going to, when they said they were going to, for only slightly more money than I wanted to spend.
Joe, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
My son was going to school so we need to ship a vehicle. After research, AmeriFreight just seemed to fit all the needs that I had so we went with them. The transport organizer and the carrier driver were very good. The entire process was seamless.
Donna, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
I contacted AmeriFreight - spoke with Graham. Told him I needed a car delivered from Texas to Maryland. He got on it immediately. He had a company pick the car up from Texas and it was delivered to Maryland earlier than expected, which was awesome! My experience with AmeriFreight and Graham was pleasant. I will definitely use them in the future when transporting a car from state to state.
Sharon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
We had trouble starting the car to load it on the truck. The drivers were very patient and helpful to get the car loaded. Also, only my wife was onsite for the drop-off. The driver at drop-off was very helpful and made it easy for her. Pickup date was on time, but difficult to contact company due to the pickup being on a weekend. Once we loaded the car, we got the driver's phone number and communications were very smooth from there. Delivery dates were always fluid, but we had the phone number of the driver so it was easier to at least keep notified of status.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Updated review: Nov. 12, 2014
I had a great experience with my AmeriFreight agent Ali **. She was extremely helpful and was available whenever I had a question about the delivery of my vehicles. There was a short period where I wasn't able to contact my driver so I called Ali. She was prompt and contacted me back saying that she had talked to the driver. The driver called me back within 5 minutes. I would definitely refer this car shipping service because it was recommended to me by a family member.
Original Review: Nov. 11, 2014
I received my vehicles and they were both in the same shape as they were when they were shipped.
Coche, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
I was satisfied with my experience with AmeriFreight. I was not happy with the transport company they provided for me (FHT), but when issues arose AmeriFreight was very helpful in getting the issues resolved. I would use AmeriFreight again if I could use a different transport company.
Reviewed Nov. 11, 2014
AmeriFreight did absolutely great. They delivered early in the morning, no damage. They were ahead of schedule. We had a cross-country relocation and they were recommended by Angie's List so we decided to go with them. They gave me a quote right upfront and it was a very good one, given the timeframe, and I was very much appreciative of it. They picked up the car -- it was just exactly when they said they would. We didn't have to even be there when everything occurred. They delivered it just right on the schedule as they promised. I was very pleased.
One of the things we had to do is accidental double billing and they took care of it. No problems, no questions. It was like a $250 deposit that accidentally got hit on the credit card twice. The quick response got the credit resolved. They were very apologetic - accidents happen. I was very pleased with that. And they stayed in touch with me all through the process that they were reversing that extra charge, so I'm very pleased with that too.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
I am very satisfied customer. My car was pickup on 1 day notice and delivered on 7th day. Driver called me before pickup and same driver delivered car in front of my home even though roads are small in Belmont, CA.
Girish, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
My overall experience with AmeriFreight was very good.
Yidong, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
Ally at AmeriFreight made transporting my vehicles a very easy experience. Instead of dealing with a multitude of transport carriers on my own, I had one point of contact in Ally. She was competent, reliable and thorough in her communications.
Jean, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
I worked with Lecia at AmeriFreight to ship my car from DC to SoCal. She was friendly, courteous, and most of all responsive. The process was easy and rates were competitive. My car was picked up the first day of the pick up time window, and delivered a few days before the actual promised delivery date...cool! If shipping a car in the future, I would use AmeriFreight again!
Eric, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
Ali was very professional, and persistent in getting the job done. The car was picked up and delivered on time. I would use this service again. There was no damage, but the exterior needed to be cleaned.
Ron, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
AmeriFreight was one of the firsts to respond in my frantic email blast of trying to get a hold of someone last minute. I spoke with David and he was really great. I told him the price that I could pay and he did his best to get as close as possible to that. He was understanding and actually got me a carrier that same night, which was a huge relief to me. I was a little frantic at that time since I only had two days to plan and I was extremely worried about the price. Because I had originally chosen a carrier directly and had it booked 45 days in advance so I had a pretty good price and wasn't worried about the planning. Unfortunately, they had gone out of business about 3 weeks before I was supposed to move and I only found out about 3 days before. Anyway, the two guys at AmeriFreight (David and George) whom I spoke to were really great and really responsive. The only issue with AmeriFreight was them choosing the carrier.
The carrier damaged my car and was extremely rude and yelling at me and didn’t speak English very well. They placed some sort of palette or something that was so heavy on the roof of my car and damaged the entire roof so badly and the underneath panels. The damage was so significant! it wasn’t even on the center of my roof, it was more towards the door on the frame. There was over $3,000 worth of damage on my car which was definitely the carrier not being responsible for my car and their actions. But because I didn’t see it on the day that I signed the bill of lading I had to go through my personal insurance. I had to pay an extra $500 from my deductible. So the carrier wont even get the insurance company involved.
Reviewed Nov. 9, 2014
AmeriFreight did a great job. We shipped a vehicle from San Diego to Northern California. They gave us a fair quote. The transport organizer was very courteous and always returned my calls. The carrier driver was also very courteous. He arrived on time during the delivery and the car arrived prior to the estimated arrival date. Everything went well. I'd use them again if needed.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Brett can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
We used AmeriFreight to move two cars and we were very satisfied with the service. In both instances the cars arrived on time and in great shape. We would recommend them to anyone wanting to transport vehicles.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
I needed a vehicle to go from Tacoma to Indianapolis. AmeriFreight was recommended through eBay and just popped up in a couple of places when I was doing some research online for options. The free quote given to me was good. The transport organizer was really good. He was quick, and when I couldn't get a hold of the company that was actually doing the work, he was able to track them down. I didn't meet the driver. My sister did and she said it went okay. I didn't realize that AmeriFreight wasn't the company that was actually moving the vehicle, so that was a little confusing for me. I felt like I had essentially to work with two different companies to make it happen rather than one, so the communication with the company that was actually doing the work was kind of a pain, because they weren't really responsive. I didn't realize that AmeriFreight wasn't actually the company doing the work and I got confused.
Michael, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
Thanks AmeriFreight for helping to get my car shipped safely and intact. Ali ** was a great help with this process. She was very knowledgeable, answered all of my questions, and was able to advise me with some of the decisions that needed to be made. You have a comprehensive website which lead me to the decision to use your services.
Charles, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 8, 2014
They shipped my vehicle a few months ago. They gave me a deal and it was okay. If I would do it again in the future, I wouldn't go through a broker. I would definitely just go straight to the company that I used. I'm glad that I went through the broker for my first time, but I feel like I wouldn't really suggest that again. I was in contact with the driver. They picked it up in Pittsburgh on a Sunday, and I got it the following Thursday at like 9 o'clock at night. But I wasn't really in a rush so it didn't make that big of a deal. It was a pretty good delivery time.
Andrea, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 8, 2014
I was very skeptical about who to trust to transport my vehicle from New York to Georgia. A friend recommended that I use Graham ** at Amerifreight. The moment that I contacted Graham **, I knew that I was dealing with a professional whom I could trust and who was very knowledgeable about the Auto Transport business. Graham provided excellent customer service from my first contact with him until my vehicle was delivered to me. He really went all out to ensured that my vehicle was delivered on time and at an affordable cost. The transaction was stress free and I am a very happy and satisfied customer. If you need to ship a vehicle with someone who is trustworthy, reliable and will provide excellent customer service, then look no further than Amerifreight and Graham **. I highly recommend this company to anyone who needs to ship a vehicle.
Albert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
I was very pleased with the service that I received from AmeriFreight and highly recommend them. Graham in Sales was very personable, knowledgeable, and prompt in scheduling my car transport and at a reasonable rate. The carrier, Curves Ahead, was very conscientious and careful in transporting my vehicle, and it arrived with no damage.
Cathy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
Called and found a driver in an hour. Price was very reasonable. My car was delivered within 9 days. Good Service, will try again!
Jake, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
The experience with AmeriFreight was good. I had purchased the car in the mid-west and was getting it shipped out to Oregon. I chose them because of the ease of dealing with them and also have noticed other reviews that other people have posted about AmeriFreight being good and easy to deal with versus other companies. I didn’t take delivery myself, it was my brother-in-law because I was out of town. But he said everything went very smoothly, and they got it all unloaded, and he met with my brother-in-law. It was very easy. The driver kept in contact with me and let me know because the time changes a bit for when he was going to be meeting. He called to make sure that I knew that it was a bit different time frame. It worked out perfect. This was the first time I ever shipped a car and it was amazing.
Matt, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
Josh was great - kept us informed every step of the way with our transport. We were happy with the service. The transport driver also kept us informed and ensured that we did not need to wait around all day for pick-up and delivery.
Jackie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
This is the first time I've used a transport company and AmeriFreight made the process easy & enjoyable! Ali ** helped me throughout the entire process and with last minute changes. Her knowledge and experience made the transport seamless! I would highly recommend this company and would definitely use them in the future, if needed.
Christine, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
Josh was very helpful and thorough. Always returned calls, answered questions, and reached out to shipper directly when I was unable to contact them. Pickup and drop off of vehicle was smooth and timely. Honest company and wonderful customer service in an industry not known for either. Highly recommended!
Erin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs
Reviewed Nov. 6, 2014
The pickup, transport and delivery of my vehicle could not have gone any smoother. To ship your vehicle from the East Coast to the West Coast can be a stressful exercise, but with Amerifreight and the carrier, I had open communication every step of the way. My SUV arrived in the same exact condition as when it left, and I had the security of knowing that I had done my research prior to choosing Amerifreight. I knew that I was dealing with a reputable company -- at a very competitive and reasonable price. If I ever need to make the move back to the East, I will without a doubt use Amerifreight again.
Jacqueline, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
There wasn't much information available about the carrier (Finish line Transportation), probably because they are very small. I relied on the broker to pick a good carrier and everything worked out well.
Herbert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
I was attending school in California so I needed my vehicle to be shipped from New York to Riverside, California. I chose AmeriFreight because the reviews online seem to be more better than other companies. The quote they gave was good. I was a little disappointed that I had to go higher than it. But it was fine. It was average. It was what I was seeing with most companies that had that rating. The carrier driver came to pick up my car. He called me to let me know where it was. I went to go meet him. And he checked the vehicle and let me sign a paper. He was nice and answered all of my questions.
Jamisha, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
Amerifreight did a great job brokering the deal to ship my car from Ct. to California. The car arrived in 5 days and was in excellent condition. It was worth the $1645.00 spent for quick delivery.
Candy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
Very quick shipment time door to door. Also very quick getting the vehicle picked up. Was given a proper vehicle evaluation form. Everyone I talked to during the process was kind and knowledgeable. My contact with AmeriFreight was Josh. Vehicle was received with no damage or wear. Took two days to arrange a truck to pick my car up. Driver met me at my apartment. Left on Monday. Vehicle was delivered on Wednesday afternoon. Very punctual and efficient.
Alan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
I moved from Austin to Secaucus and my rep at Amerifreight was Ali**. She did a great job in arranging the pick up for my car and was following up until the car was delivered. Amerifreight is very reliable and a go to company if you are looking to move/ship your car.
Sameer, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
Pick-up and delivery were as promised at the price originally quoted. Lecia was there to answer any questions and/or concerns I had about shipping a vehicle as it was my first experience doing so. I would highly recommend AmeriFreight.
Lisa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
I needed to ship my vehicle due to work relocation. I saw the online reviews and decided to use AmeriFreight. I received a free quote and thought it was good enough to warrant my business. The entire process of shipping my vehicle took two weeks, give or take, and it was a very good experience. Transport organizer was very straightforward and explained the process. It was my first time doing any kind of vehicle transport but he was very informative and very helpful. The carrier driver was a very nice guy. He contacted me, explained again, very informative and easy to work with. I would definitely recommend them.
Adam, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
Got several quotes from several freight companies to ship my Jeep from the east coast to the west coast. Researched the ratings including the better business bureau. AmeriFreight had the best rating out of the group. So I went with Amerifreight based on their ratings and had no issues. They are excellent to work with. Picked up and delivered the Jeep on time as promised. I would use them again.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
AmeriFreight seemed to be a reliable company and Ali was extremely helpful and gave good customer service. She called to check in with me on the scheduled pickup and delivery days, called the carrier when I had not heard from them and kept tabs on my shipment. However, the carrier they contracted with, Five Star Express, was late to pick up my car and even later to deliver it. They did not call me to tell me it wasn't being delivered on the day it was scheduled to come and were generally uncommunicative. They were also not apologetic about the delay. My car arrived without any damage, so I would probably use AmeriFreight again, but I would know not to expect the carrier to be on time.
Justine, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
My motorcycle was damaged during transport. Unfortunately, I did not notice it upon delivery as it was not in a prominent spot. It cost me $400 to repair. The dealership told me the tie down straps on the bike were too tight and the chassis and fender hit and put the dent in the fender.
Walder, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
The experience was fast and mostly painless. I say mostly because the first carrier to accept the pickup did not speak English and the communication barrier could not be breached. After several attempts to explain to their dispatcher and the driver, they stopped answering their phone. No fault of Amerifreight. The next day I explained all to Ali and she went above and beyond to get another driver sooner than I expected. I have nothing negative to say because even when the first driver botched the pickup, Ali quickly took care of the situation.
Eric, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
Amerifreight's service was very good. All of my questions were answered promptly via email and the car was transported as communicated. The process went very smooth. I would recommend Amerifreight.
Ritesh, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
Amerifreight did an excellent job with coordinating the pick up of a car for me from Chicago to Memphis. Ali was superb in keeping me informed of the process and when transporters were available. Everything worked out great and I would recommend them to anyone.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
I was shipping a car which was a gift from my cousin. I chose to do it with AmeriFreight because they were one of the companies that had great reviews online. The quote they gave me was pretty pricey. They would quote me a little lower than what other people offer but they did tell me later on that the price may change and that's what I was expecting. But that was alright. I talked to the transport organizer over the phone. He's really attentive, lead me to all the steps that they do, and what they do, and how they got the quote. He also told me what I needed to do. I just have to pay, and then it's all set. It was really quick and very convenient. I really enjoyed the customer service. I have a little problem with my credit card, and he called me right back. He was definitely attentive and I was really enjoying their service.
Khoa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 2, 2014
I was shipping my vehicle from Northern Virginia to Tucson, Arizona and I'll say that I was really, really happy with the way AmeriFreight did it. They assigned an agent and unfortunately the agent went elsewhere. But the one they assigned subsequent to his departure did an even better job. The guy they contracted with was very flexible. We moved where we would deliver the car to him, and the guy had a great attitude. He did the same thing on the other end when my daughter was picking up the car. He accommodated her needs without any problem whatsoever. So, the whole experience for me was really quite good. If I had to do it again, I would go with AmeriFreight. And I told my friends that as well.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 2, 2014
I decided to transport my car from New Jersey to Texas. Got a lot of calls and quotes, but found good reviews for AmeriFreight on the internet. I called, got a quote quickly and was always able to reach my contact person, Josh. He arranged to pick up my car right on time, and it was delivered on time with only one mile added since it left NJ. I am more than happy, satisfied, thrilled. The driver was in contact with me and the car was received in perfect condition.
Janet, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 1, 2014
I needed my car transported to Phoenix from Chicago. Josh at AmeriFreight was able to secure a transporter within a few days of inquiry. Transporter was able to meet me close to home and were always in communication upon arrival so we could arrange pickup.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 1, 2014
I had to ship my vehicle because I was relocating from North Carolina to California. I went with AmeriFreight because their website said that they do a lot of moving and they had good reviews. My transport organizer Graham kept me up to date. He was accessible and he would give me updates. Shipping your vehicle sucks all around because of the way it's set up. Graham took good care of me, but it's like this whole broker thing that's just ridiculous. It was nice that he was always accessible to me but the truth of the matter is the whole process is just not a fun process in general.
Kimberly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
AmeriFreight handled transport of my Saturn Sky from North Carolina to the San Francisco Bay area. They found a transporter within a day of when I initially contacted them. The car was picked up two days later and arrived at my house 8 days later. Everything went smoothly from start to finish. This is the second time I've used AmeriFreight for a cross country car transport and I would definitely use them again.
Edward, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
I was very happy and satisfied with the service I received from Ali at AmeriFreight. She was helpful and professional and was able to provide a carrier in a timely manner when another broker failed. I recommend Ali for your shipping needs.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
The representative of the company was quick to respond to me with any inquiries I had throughout the process. They rapidly found a carrier when we thought we might have been in a pinch since our move from the west coast to the east coast had to be carried out so rapidly. The carrier they found was reputable, the drivers friendly and accommodating, and our car was delivered safely.
Jessica, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
Worked with Leica from Ameri-Freight. She was courteous and helpful throughout the process. Would recommend and use again.
Wade, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
I had done the quote online and they were able to give me a quote right away and it was a very fair and reasonable quote. Transport organizer was really good. I was happy with her. She kept in touch and let me know who was going to be coming. Told us it was going to take 5-7 days, but the carrier driver actually got here in four. Met him out of the gate (I live in a gated community) and he was very friendly.
The entire experience with AmeriFreight was painless. I had used them before to send a car out to North Carolina so I used them again when my daughter was coming back home from North Carolina. If I ever have to do a transport again I'd probably use them again.
Marie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Oct. 30, 2014
I read other glowing reviews. Being skeptical I was not sure my experience would be the same. It was much better than I could have hoped for. My car was picked up the first day it was available. It was delivered before other companies could have picked it up. Customer service is spectacular.
Richard, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 30, 2014
I had a great experience with AmeriFreight. I contacted them because I just purchased a vehicle and needed it shipped from another state. Their communication was great and they were professional. I would use them again.
Jason, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Oct. 29, 2014
AmeriFreight contracted to have our vehicle transported from Westchester, NY to Sarasota, FL. Our representative, Graham was very attentive in letting us know what was going on with the progress of obtaining a carrier. Our vehicle was picked up and dropped off within the time parameters that were specified in the contract. Our only hitch in the whole process was with the contracted transport company, American Mausoleum. Their dispatcher, and contacts with their drivers was very inadequate. So we had some miscommunications with the drivers in their timing of the pickup and drop off. AmeriFreight was very supportive in attempting to smooth these difficulties out, and I doubt that they will use American Mausoleum again.
Steven, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Oct. 29, 2014
My wife and I were looking to ship her car from Detroit to Atlanta so her and I could drive down together in one car. Lecia was our representative the entire way through. She was very helpful and kept constant communication before, during and after. They found a driver willing to take our car. We knew we wouldn't be able to get down there in time to meet the driver so AmeriFreight let us store her car at their office (for small fee) for a few days til we could get there. The shipping costs was not bad based on other quotes I was getting and went very smoothly. Definitely happy with their service.
Albert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 29, 2014
I bought a vehicle in a different state. I had AmeriFreight transport it for me since I like their Better Business Bureau ratings. And their quote was good. It was right down the middle. Dealing with the transport organizer and the driver was easy. The whole process only took four days from the time I booked it until I got my car.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 28, 2014
Great experience transporting our car from Dallas to Santa Barbara...Ali at Amerifreight was professional, kind, and did exactly what she had promised. The carriers the company used were super....car looked beautiful when it got here. Everything happened exactly on schedule and Ali was continually checking up to make sure things were going on schedule.
Ingrid, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Oct. 28, 2014
I was moving for a job so I had to move my vehicle from California to Massachusetts. I looked up online for the highest rated ones and have good ratings from previous customers and that's how I found AmeriFreight. I took advantage of their free quote option and it was very good. There are certainly lower prices from what I've seen but I would rather have something of quality as well regardless of it, and make sure my car gets in the destination safely.
My transport organizer was very good at communicating with me. She made sure everything was on time and was following up if the car's picked up or if the car already arrived, or if the driver already called me. She was very good. Also the carrier driver was a pretty nice guy as well. Very accommodating because I was actually late 15 minutes cause I was in a meeting when he got to my apartment so he had to wait for a couple minutes for me to get there and give my card to him and car key. The whole process took about a week and a half. It was necessarily quick because I needed my car shipped right away. It was good and I was satisfied with the service.
Christian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Oct. 25, 2014
AmeriFreight did a fine job. They did what they said they were going to do. They were very thorough in explaining the process and what needed to be done, and were very straightforward with the pricing and how all that worked. There were no surprises. It all went smoothly. They do a very good job. The trucking firm that they use got the vehicle there as they were supposed to. My only complaint was communication with the trucking firm but that’s separate from AmeriFreight. They had us running around at the last minute. But overall, the experience was fine. It got there safe and sound, and no complaint.
Raymond, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Oct. 24, 2014
I called AmeriFreight to have my vehicle shipped from Washington to Massachusetts. My agent was Lecia and she was very helpful in explaining exactly how the process would work. I was quoted a reasonable price and within minutes of hanging up the phone a carrier was prepared to ship my car for the agreed upon price and they were able to pick it up during the window I was available. Lecia checked in to make sure the car was picked up on time and to make sure it was dropped off as well. She was also available if I had any other questions during transportation.
Allison, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 23, 2014
AmeriFreight was outstanding! Not only was I moving from San Diego, CA to Wilmington, NC so across the country one coast to the next but I had also purchased a brand new car. I heard horror stories about transporting cars and I must say this was not my experience. From the beginning dealing with Graham all the way to the end when my car was delivered, the process was professional and seamless. Price was reasonable and all services pick-up/delivery were timely as promised. I have already begun recommending this company to friends and would use them again without hesitation!
TIffany, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Oct. 23, 2014
I have a lot of clients who need their vehicles shipped. I have lots of different cars going in lots of different places. Before we went with Amerifreight we had another company who really, really, really screwed up. So it was time to go back to the drawing board and find a new company. I went to the Better Business Bureau site and I made some calls. After reviewing AmeriFreight's liability policies and the extra gap insurance that they offer, and the way they sort of go about scheduling things and keeping you informed, and they only use the top 5 percent of shippers, everything's very guaranteed, we decided to go with them. They've been working out great for us. The guy that I used to schedule all my shipments with was fantastic. He did everything for me but he left the company recently. So it remains to be seen how the new guys gonna do cause I don't have much experience with them yet.
Erica, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Oct. 15, 2014
We had moved from South Dakota to DC and we had three cars, and our house in DC could not accommodate three cars. So we needed to ship our third car from South Dakota to Florida to my mom's house. We're a military family and my husband has a lot of cars. And we've used AmeriFreight before for a shipment and had a good experience with them then, so I decided to use them again. I also read reviews and it appears that a lot of military moves uses AmeriFreight.
Their quote was high, and so I just waited a few weeks because we weren't in a huge hurry. I did it again and it was a little lower so I went with that one. Brett, the transport organizer, emailed a few times initially. And when it came down to getting a driver, he gave me an initial quote and I declined it because it was a few hundred dollars more than the original quote that the driver was wanting, so I declined that driver. When he had a second driver come up, he called me again. It was on a Saturday and he was super willing to help me out on it while he was even at home. I have had positive experiences with Brett.
The entire process was kind of lengthy cause I don't get the impression there's a lot of drivers going through South Dakota - probably 3 or 4 weeks. That wasn't the case the first time. The first time it was within a week. I did decline one driver, but then there was two weeks between the first driver and the second driver picking up our job. It would have been much more stressful if we were about to move and waiting for the car. Thankful I wasn't in that big of a hurry for it, so I was kind of waiting for the right price. But it worked out. Overall, it was painless and good.
Susan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Oct. 11, 2014
My son joined the military, moved out to California, and decided he wanted his car rather than buying a new car out there. So we shipped him his car. We researched online and AmeriFreight seemed to have the best ratings, the most positive feedback. I took advantage of their free quote option for shipping and it was good. It came back being a little more to ship when they contracted it. It's about $180 more than what they quoted it at. But it was pretty easy and fairly close. I looked at a few others and even got a few other quotes, but went with them. I called the organizer, told him I want to go ahead and do it, gave him my credit card info. He explained how it worked and he said he'd call me when he had a carrier.
Carrier driver was supposed to be picked up on a Friday. He called me once that morning saying that he was gonna be there late that afternoon. And then he called me mid-afternoon, saying he ran into some problems. Wasn't gonna be there until the next day. And he called me the next day, said he was gonna be there mid-day, gave me a time frame and he said he'd call and he did. It took about two weeks from the time I first got the quote till they picked it up. I liked being able to get the quote online. He did call me and ask me if I wanted to take a higher price or if I wanted to wait. I chose to go ahead and take the higher price carrier versus waiting for somebody to get more in line with the quote he gave me. He kept good contact. Got several emails from him during the whole process, explained what to expect and how to prepare the car. It was a good overall experience - easy and more affordable than I thought it was going to be.
Andre, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Oct. 8, 2014
My experience with AmeriFreight went pretty smooth. I had no problems.
Steve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 6, 2014
I bought a car in Sioux Falls, South Dakota and I needed it shipped to where I live in Tarpon Springs, Florida. Before I picked AmeriFreight, I originally picked another company but I read the reviews and there were some issues with them, and so I went and did another search for best auto transport. AmeriFreight was like number three but I liked the name and it said that they did a lot of work with the military, and I was retired military, and so I decided to give them a call. They were on my short list, the reviews were very good, and the call was reassuring so I went with them.
Alicia from AmeriFreight was the one I dealt with. She explained the whole process. She was very clear about how they bid. So I understood how it worked. I might end up paying more than she estimated. Sioux Falls to Tarpon Springs is not an everyday route. Some think it might be a little difficult. Then she gave me a discount for being military. It wasn't much but it was the thought that counted and not the money. She just made me feel very comfortable with using them to find the right person to haul my new vehicle.
When I got an email from AmeriFreight saying that Clint **, the carrier driver, had picked it up and that he would be contacting me, sure enough he gave me a call and said that he’d be picking it up. He gave me an estimate of when he could be out. Said he could pick it up on Tuesday and deliver it the following Monday. He seemed like he wasn't on drugs or anything. He had an enclosed truck so it wasn't exposed to the weather. I paid a little more for enclosed. He was very sharp, and picked it up right on time, and then he gave me a call like three days in to it. He called a couple of days and said he would actually be here a day ahead of schedule. Instead of being here Monday, he would actually be here on Sunday. He called me the day before and said he’d be here the next day. So when he got close, he gave me another call. The truck was a little too big to get down my neighborhood street, so we met at the Home Depot which is a half a mile from my house and he unloaded my car.
There were three cars on his truck. Of course he had picked mine up first and the second car he pulled out was a 1957 Corvette that was a limited edition Corvette that had been sold at auction at over $100,000, and he was taking it to Fort Lauderdale. So I figured that if somebody in the business would trust him to haul a $100,000 car that he could certainly handle mine. I’d recommend him to anybody. Overall, I'm just grateful for the job that AmeriFreight did. It was painless and it was priced reasonably for the service I received, and nothing could have gone better than it did. They did a great job.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 5, 2014
I have used AmeriFreight a number of times and their staff are the best. My last transport I had some problems but AmeriFreight fixed everything the same day!
Chris, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Oct. 4, 2014
I'm in the Marine Corp. I had recruiting orders from California to Kentucky so I contacted AmeriFreight to help me ship my vehicle. I've read some reviews online and they had some very favorable ones. I've heard of them from one of the guys that I work with. They offered a free quote and I got a couple of other quotes as well and it was about what I expected. They contacted me and took the worry off of me.
They kept me well informed and I didn't really have to worry about calling and checking on things. They let me know if anything was different or changing and that helped a whole lot. The whole process took about 10 or 11 days altogether. I wasn't able to be there to drop off my car or pick it up but it was easy to arrange for my brother and my father to do that on each end, so that helped out a lot. They took a lot of hassle away from me and made the experience easy to deal with.
Brandon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Oct. 3, 2014
I search online for someone to deliver a car from my cousin's home in Arizona to my home in New Orleans. There were several listed but I chose AmeriFreight because after checking them out, I went with my gut!! From the "office" personnel I spoke with on the phone to the truck driver that delivered my car to the corner of my home, I could not have been more pleased with my choice. Everyone was just spectacular!!!
Nancy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Sept. 30, 2014
My experience with AmeriFreight was positive. The only thing was their original quote was 200 lower than the actual amount that I ended up paying. But they were clear to me that I could have kept waiting to see if they could find another person willing to take the car. But I didn't want to wait because that was gonna cost plenty once I got to Texas where I was moving. It was my first time shipping my car so I don't have anything to compare it to. But it was better than the other quotes I was getting and I did end up paying a little bit less than I would have paid somewhere else.
Carolyn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Sept. 28, 2014
I had a very good experience with AmeriFreight. The person I dealt with was very organized, clear and very patient in explaining everything. You hear all kinds of horror stories about shipping cars and she made me feel very comfortable from the beginning. She was terrific. Her follow-up was excellent. I never worried about anything.
Nancy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
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