
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
Visit www.amerifreight.net- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed Oct. 4, 2017
I needed to ship my vehicle from San Jose, California to Anacortes, Washington. I Googled and found AmeriFreight. I called them and it worked. I was given a free quote but there was some confusion surrounding it. It has something to do with the initial quote and how it was broken down. When the carrier replied on what they could do somehow the fee increased. However, he explained that it was still below the market price. The process was not as smooth and clearly communicated as could have been like from Gecko, which explained it afterwards and I took it for what it was. I appreciate that we are still getting lower than retail but there's something about how it's broken down like AmeriFreight's cut of it and how much goes to the carrier.
The transport organizer got some of the information wrong which is a little frustrating. From Gecko, it was just hard wrapping his mind around whatever he's getting. But at the end of the day, we got two good conclusions so it worked fine. My interactions with the carrier driver were great. When he picked it up, we loaded it up perfectly. Then we had dinner together, it was easy. It was perfect timing when my dad picked it up on the other side. I'd highly recommend them. The process took about two days from when it was picked up to when it was dropped off. It was awesome. It has been fast and direct and everything that needed to be done was done.
Reviewed Oct. 4, 2017
AmeriFreight was the cheapest when I had to transport my car. The guy who helped me out did a good job. I'm in law school and he was able to work on my schedules. However, AmeriFreight should speed up the actual time for pick up. It'd be nice to have your car picked up the next day instead of waiting for a few days. Also, I had parked a truck in a small street and the driver couldn't go in there. But other than that, he was good.
Reviewed Oct. 4, 2017
I researched on various auto shipping companies and looked at websites where they were rated by consumers including the Better Business Bureau. I decided that AmeriFreight was the best choice. We used them to ship my daughter’s vehicle from our home near St. Petersburg, Florida to New Brunswick, New Jersey where she is a doctoral student. I was very impressed with my initial conversation with the agent whom I dealt with and I also appreciated the honesty of the agent whom I spoke with in terms of my need for additional insurance. He was very reassuring that in the vast majority of cases, the kind of damage for which I was purchasing additional insurance did not occur during their transports. I opted to take that insurance and decided to move forward, and it impressed me that the agent was more concerned about my getting the best price than selling additional insurance to me.
Also, I took advantage of their online quote and the price was far more competitive than other highly-rated auto transport companies that I researched. My wife also dealt with the carrier driver on our end in Florida, as did my daughter because she was still there. They were impressed that he was extremely accommodating. He explained what would occur and when we should expect to have the delivery of the vehicle in New Jersey. On the other end, my daughter received the car and was pleased with her interactions with the driver and with the experience of the delivery in general. Everything went well. We were very pleased from the initial phone call with the agent to the delivery in New Jersey and in all aspects of AmeriFreight's service and its contracted driver. Keep up the good work.
Reviewed Oct. 3, 2017
I needed to get my vehicle up to Boston from Oklahoma so I went through several reviews and places. AmeriFreight seemed to be the most reviewed upon and had good reviews so I contacted them. They were very helpful and were very accommodating whenever I needed to move the pick-up time or if I didn't want to go with a certain carrier. They kept me up to date with everything. The carrier driver was friendly and nice. I was at work when he was in the general facility so he delivered my vehicle to my work. I'm happy with the overall shipping but the price paid was quite above the quote. It was about two times the quoted price given me. Still, the delivery went perfectly fine and there was no damage to the vehicle. They were quick, convenient and excellent.
Reviewed Oct. 3, 2017
I used AmeriFreight many times before and I've been very happy with them. They have been fast and the prices have been competitive. I switched schools and I moved and I used them again to ship my car from the East Coast to Utah. I got a pretty good quote and I didn't feel like I was paying too much. However, the transporter was nothing like the one I've used before. He was 8 hours late when he picked the car up. He said he had to pick up the truck from the shop and then he was going to come at 3:00. There was a schedule for the morning and before noon, but he ended up coming at 9:30. And I had a friend who was waiting for him to hand the car over. When he picked it up, he didn't do the inspection, too. He said it was too dark so he couldn't see anything.
We went through the same problem with the delivery. He called me on a Sunday and said that I should be ready to pick up the car at 6:00. I was waiting for him and he called me at 6 am and said that he was going to be there at 7:00. And at 7:00, he called me and said he would be there at 8:00. And then he pushed it and ended up delivering it at 11:30. I told him to tell me if he’s going to be late because I had school the next day and I needed to go to bed. When he delivered it, there was no inspection because he said he didn't do it the first time, so there was nothing to inspect. I had to sign because I already wanted my car.
But the worst part was he tried to charge me another $300 because I had stuff in my car. He said that's how AmeriFreight does it and he wouldn't hand over the car unless I paid him $300. He was almost blackmailing me and I've recorded the whole conversation. I told him I’d call the police and he ended up letting me have my car and I paid him the initial amount that we agreed on. I didn't know if the car got scratches and it was crazy. I was very surprised because I've had a completely opposite experience with them before when the driver was early. I would definitely never use the carrier that I recently used and I would be hesitant to pick AmeriFreight again because of the incident of having a bad driver. But AmeriFreight is a good company and I liked it.
Reviewed Oct. 3, 2017
My mother goes between Florida and Cape Cod, and I had to ship her car. AmeriFreight was was able to guarantee me an exact date for pick-up. Their quote was also competitive and they disclosed all of the different provisions clearly so I was satisfied with that. The organizer was very patient, accommodating in meeting my and family’s requirements to have an exact day and he worked with us to meet our needs. Also, the carrier driver was very courteous, prompt and proactive in calling ahead of time. He gave an exact time when they would be at the pick-up location. Overall, it was a very positive experience with AmeriFreight and I would recommend them.
Reviewed Oct. 3, 2017
The transport organizer of AmeriFreight was helpful. She answered any questions that I had. I moved from the West Coast to the East Coast and the car got back there with no damage although it was a little dirty. It was an open ride. But other than that it was the best. I was very satisfied with my experience.
Reviewed Oct. 3, 2017
I drove across the country so I needed to ship my vehicle and AmeriFreight had a good rating with the Better Business Bureau. I took advantage of their free quote option, but they were off by $200 above the original quote that they gave me. It was $1,000 but it ended up around $1,200. They had a shipper who would do it for that price on that date and they said that if I wanted to take it, I could.
Also, their customer service was great. Their transport organizer was great as well and he called me a couple of times. He told me that they were half an hour out, but it was close to the approximate time he gave me the day before. On the other hand, it was my mother-in-law who dealt with the carrier driver and it was my daughter on the other end, but I spoke with the driver on the phone a couple of times. He was very professional and did exactly what he said he was going to do. Everything was shipped on time. Any dings or dents that were already in the vehicle were also noted in my invoice in detail and they did exactly what I asked. Overall, AmeriFreight is a great company and a good business. I had a good experience with them.
Reviewed Oct. 2, 2017
I graduated and got a job so I moved from East Coast to West Coast. AmeriFreight had a representative contact me rather quickly and their price seems to be good. However, I was expecting a thousand and a hundred but it cost me $1345 so it was a little bit higher. Their rep was very helpful because I got to West Coast in advance so my car was left on the East Coast and I asked my friend to ship it to me. I had to change the guy who’s going to be there when they pick up my car and I called them and they promptly acted to make some action to the change. They were supposed to pick up my car on Tuesday but they got that postponed to Wednesday. That’s okay since it’s just a one day delay and it takes five days to get the car here so I got it really fast. I met the driver when they dropped off my car and he was nice. AmeriFreight's service is good.
Reviewed Oct. 2, 2017
Based on their response time, pricing and online reviews, we got AmeriFreight’s services and everything went well. The guy who scheduled my transport was very responsive, friendly, and informative. The carrier driver called and let me know when they were going to arrive, and they were on time. AmeriFreight is quick and efficient.
Reviewed Oct. 2, 2017
I was shipping a vehicle from Indiana state to Washington. I’ve been satisfied with AmeriFreight when I used them before and I saw very good reviews on the internet so I decided to ship my vehicle with them again. Working with the transport organizer was a bit disappointing. The process of shipping the car was a little bit of a hassle. There was a miscommunication with the agent and the agents weren’t that nice about this whole situation. The agent did everything he could to fix the problem but it wasn’t enough so I had to wait two weeks for my car to ship. The shipping company was all crappy as well because they didn’t notify me on any of the pickup or delivery dates. They just called me a few hours before the pick up and they kept changing the schedule for four times and I was very confused. I just hope that none of this happens again. But overall I would definitely use AmeriFreight again. I already got my car and there wasn’t a damage.
Reviewed Oct. 2, 2017
We were shipping a vehicle for my daughter. I did an internet search and contacted a number of folks but AmeriFreight seemed to be the one who had the highest ratings. The final cost was higher than the quote but that was because our quote was from Oregon to Chicago and then we changed it to San Francisco to Chicago. But other than that, the AmeriFreight people did what they were supposed to do which was to get me quoted and hook me up with someone. And then the driver was very good and impressive. It was an excellent experience.
Reviewed Oct. 2, 2017
I was moving my daughter back from the West Coast to the East Coast and wouldn’t have her drive by herself so we got her vehicle shipped. I’ve shipped about six times in the past and have used many different companies. This time, AmeriFreight was the most responsive among the companies and really went after the business. And their quote was very competitive. I was working on a short timeframe as well, and I called them 10 days before I needed to have the vehicle picked up and they were able to pick up and deliver on time. The organizer was very easy to work with and everything he said worked out quickly. The delivery was also seamless and the driver was pleasant. I went out and checked the vehicle, and it didn’t take up much of my time which was great. It was a pleasant experience and I would definitely recommend them.
Reviewed Oct. 1, 2017
I had to ship my vehicle due to a military move. AmeriFreight had good reviews online. They were a little more expensive, but it was worth it for me to have a quality company. The quote they gave was fair and was very close to my actual price. I worked with Harry and he was extremely responsive. He was really upfront about what it would cost and what was required of me. I was out of the country for part of it and so he was able to coordinate with someone else on my behalf and was really flexible. It was a positive and a very straightforward experience all in all.
Reviewed Oct. 1, 2017
I needed to move and I got a free quote from AmeriFreight. The transport organizer and carrier driver were fine. It took 2 months for the whole process until I got my car and everything had been fine.
Reviewed Oct. 1, 2017
I liked the staff I talked to at AmeriFreight. We were working with Danielle and she was pleasant and helpful. Our bill ended up being $1200 which was a bit more than the initial quote given to us and they said that was what the bids came in at. The shipping company did a great job because they started shipping my vehicle before hurricane Irma and had to wait a week and a half to deliver it because we were in the hurricane's path. They were real good about just chilling while we waited.
Reviewed Oct. 1, 2017
My mom had moved from Maryland to California and she needed her car. And at the same time that I was shipping her car, I was also shipping all of her belongings and I had a bad experience with the company that I used. And so, I've realized I needed a reliable company and the price didn't matter. AmeriFreight got the best reviews online. Also, the quote they gave me was only a few hundred dollars more expensive than the other companies so it was reasonable.
Harry, the transport organizer, was very helpful and knowledgeable on any questions that I had. The process was so quick and easy that it felt like nothing really happened. The delivery was a little bit late, though. We had been notified that the car has arrived, and then three days later, we still hadn't received it. And there were some logistical problems because we lived in downtown LA. It's a little bit hard to drive around there especially with the big trucks, which I understood. I needed the car so I picked it up myself instead of having it delivered. I just wished they would have figured the situation out quicker or there would have been better communication. I had to be the one to call and ask what was taking them so long.
Reviewed Oct. 1, 2017
We were moving from Los Angeles to Nashville. My husband’s schedule was pretty tight and so, instead of driving, he flew. Instead of driving, we chose AmeriFreight to take care of the move. They were one of the top three companies when I was doing web research. I talked to AmeriFreight and they gave me an initial quote but the quote was not accurate. It was my first time shipping a car and I was not really well-versed in the whole way that cars get shipped, how they upload onto the driver’s database. Drivers don’t pick up and they don’t confirm that they’re going to get your car until a day or two before they do it. I was quite uncomfortable with that process and I was told that it was how it works so the quote that they gave me was their first round. They said that if no one picked it up, then they would have to increase the price. We were moving the next day and I had been on the phone with them.
I’ve called every day for a week straight trying to get some answers, trying to find out when they are going to get my car. We planned everything else on this move except the car. It was very frustrating. Eventually, within 24 hours of our move, they got someone to pick up the car. They called me that morning and said that they could come pick it up four hours after that but they had to top up the price and so, we ended up paying significantly more than we had originally been quoted. They explained how brokers work but I was surprised. The guy in charge of our car said that I won’t be hearing from him until a week before the move although I’ve reached to them five weeks in advance. Then the guy ended up quitting or being fired and left the company. The move didn’t get reassigned right away but I was very diligent in calling them lots and lots of times. They realized it was unassigned and wasn’t really moving.
Then they started reaching out to the drivers and the guy told me initially, “If you have to start reaching out to the drivers, then it’s kind of like you’re desperate… and obviously, they’re going to charge more.” That’s exactly what has happened to me. However, they made it there quickly and I appreciate that. During the pick-up, when the guy came, my husband and I were joking around with each other that maybe they stole our car. We felt like we just handed over some money and our car to someone. He was nice and he didn’t speak English very well. And we thought he was going to come with a big car hauler, but he just came by himself because he said the car hauler was further away. And so, he just took an Uber to our house and then drove our car away. It was very strange to us. We did not feel secure in the trip or process. We just thought to ourselves, “Well, we hope for the best.”
Reviewed Sept. 30, 2017
AmeriFreight had fairly good reviews online and they were easy to work with initially. They quoted me one price and then it ended up being fairly more expensive than what they quoted me. I also gave them my expected ship date when I wanted the vehicle moved and they told me they could do it. However, they kept putting it off and kept saying they were working on it. They were getting quotes from independent shipping companies, but they didn't put too much effort in doing it initially. No one even conveyed to me that they were going miss the deadline and I had to call them after they missed it. It was a week later before they gave me a call about when they could actually ship it out. Other than that, the driver was on time and did a good job. It was an adequate service.
Reviewed Sept. 30, 2017
I used AmeriFreight again and my interactions with the transport organizer were pretty seamless. He had all the information that I needed and was able to expedite the process and move things quickly. I had a good experience.
Reviewed Sept. 30, 2017
My son was relocating to go to college in Seattle and we had his car shipped out so we do not have to worry about him driving across the country by himself. There were a couple issues with AmeriFreight. When the quote was originally posted, the organizer explained to me that we may have to go up a little bit in order to get somebody to accept it. The original quote started at $1,500 then he said to look at the average at what's going based on some history that he had.
It got closer to the day where we needed the vehicle to get shipped and nobody accepted the quote. He called me and said, “Well, we probably need to up it a little bit,” then we upped it a little bit and still nothing. I started thinking, “Okay. Is this how this game is going to be played where they're going to keep bringing the price up?” We ended up going up a little bit more and it went in finally. The quote was more than what the organizer originally told me. It was probably half that and the organizer said, “Oh, normally, you have to go up about $200.” We ended up going about $400 more and I felt like I was taken advantage of. But they got me in the bind already and I had to ship the car that day.
The other issue was after the quote was accepted we had a very difficult time getting a hold of the truck dispatcher. The organizer gave me a number. I called that number to set up where the vehicle is going to get picked up and it just went to a voicemail which wasn’t even a company voicemail. I reached this number, left several messages and never heard back. After the individual at AmeriFreight finally got a hold of the driver and the driver ended up calling. He got a hold of my wife but it was at the time I was out of the country. It's a bit unnerving since the coordination between the driver and myself as the customer seemed to be a little disorganized.
The other thing that surprised me was we had a brush guard on the front of our Jeep truck. When my son brought the vehicle to the location for pickup, the drivers told me that I never said there was a brush guard and I told them that I didn’t know that was important since they never asked. I don’t know if they have a checklist that they follow. But there wasn’t a problem loading the vehicle and the vehicle went fine with no damage. Time-wise and everything else was good. It got there in the time that they said it would and it was dropped off without any problems.
Reviewed Sept. 30, 2017
I’m in the navy and I got stationed across the country so I needed my vehicle shipped, and a friend told me to go look at AmeriFreight. I got a free quote from them and it worked for me. The organizer was helpful, easily answered my questions and gave me the information I needed. Also, the driver was good. The process took a week which was earlier than expected. AmeriFreight did well overall and I’d recommend them to a friend.
Reviewed Sept. 30, 2017
My dad who's 80 years old wasn’t using the car anymore so we shipped it from the Tucson area in Arizona to Orland Park, Illinois, which is the Chicago area. I looked at the reviews online and when I called AmeriFreight, the gentleman was real. The customer service rep was highly responsive. He explained the whole process to me in a way that I wasn't left in the dark about anything. What they are and that they don’t do the shipping but that they connect you with a shipper. I liked the way he explained it to me and I felt comfortable with it. I had the free online quote and then someone called me. After they got more details, the price turned out higher than the free quote but the price that they gave me was the exact price.
My interactions with the transport organizer was excellent, even with the shipping company. I have to give the carrier driver excellent high marks too. He was phenomenal. He was more than willing to go the extra mile to accommodate whatever I wanted. It took about five days from the time my car was picked up to the time it was dropped off which was a day earlier than estimated. The whole experience, from the very beginning all the way through to the delivery, was phenomenal. For me, there's nothing more that I could ask for. It has been excellent.
Reviewed Sept. 29, 2017
My experience with AmeriFreight was great. They transported two of my cars from Connecticut to Florida. We were moving from Connecticut to Florida also so we tried to coordinate that whole move. The driver that they selected was very flexible in the pickup time in Connecticut and where we met. Also, we happened to move during the hurricane so that got a little sticky. My two cars were on his truck and he happened to be visiting some family right near where I moved. So, he agreed to hold on to my cars because I was not able to access a storage unit they were supposed to go into. AmeriFreight did a very good job, continually contacting me and letting me know the status of things. I would use them again and I would ask for that particular driver to pick up my cars.
Reviewed Sept. 29, 2017
I moved from Michigan to California and I needed to ship my vehicle. My friend used AmeriFreight before and told me to use them. He said they're reasonable and the service is okay so I got AmeriFreight's information from him. The vehicle was picked up at a reasonable time and it took a half-month to be delivered. The rep and I had a great communication and she was very helpful. The driver was not very on time, though, maybe because of traffic, but I knew that the time might change so I didn’t have plans that day and I was just waiting for him. Initially, I told AmeriFreight that I go to work everyday so I asked if the delivery could be after 6:00. They told me I can’t arrange a time for delivery. Then the driver said he will contact me to arrange a time that is good for me to drop off the car, but he never called. So I was not so happy with him.
When I got the vehicle, it had little scratches on the plastic part in front and on the window but I’m trying not to claim anything because that takes time. Maybe they took the car on the track and used something to wrap it. Also, in the end, what I paid them was a little higher than the price quoted. Besides that, everything was perfect. AmeriFreight was pretty good and I will recommend them to a friend. But for the transport company they hired, it would be better if they can arrange a time for customers to choose from and they can call to inform if they arrived or not.
Reviewed Sept. 29, 2017
My husband and I recently transferred to a new state. I was in a completely different state because his parents originally had the car but they moved from another area so we had no way of getting to New Mexico to even get the car at all. I ended up finding AmeriFreight through the Better Business Bureau and I checked them out. I got quotes from other people and they were asking for around $1,500 or money that we did not have but AmeriFreight did it for us for around $1,200. It’s still a nice chunk of money but it was a pretty good deal for us for shipping a car based on other quotes that we already got.
The transport organizer was great and he helped me get in contact with who I needed to. He was always there to answer questions I had. He was very helpful during the process because this was our first time ever shipping a vehicle. The drivers were pretty nice as well. It was a little strenuous there but the delivery was quick and they told me that it’s going be delivered on that day. The drivers were extremely helpful since they drove the car up to my house for I didn’t know how to drive a standard. They were parked on the side of the street. Whoever I spoke to and gave them a contract was very pleasant. AmeriFreight was able to help us out and it was probably one of the best services I ever had.
Reviewed Sept. 29, 2017
I moved states and I didn't want to drive my car for 3,000 miles. AmeriFreight had much better rates. They quoted me 75 percent of whatever I was quoted elsewhere. Setting up the transport was also easy and Harry did a good job. They dropped the car off two days early so I was caught by surprise a little bit but it really wasn't a bad thing.
Reviewed Sept. 29, 2017
I needed a transport company and AmeriFreight seemed to have reasonable internet reviews. I originally made a request for my car to be transported from Manhattan to Naples. Harry ** was very professional and nice, and stayed in touch with me. The gentleman who did the transporting had a hundred percent rating, which was great because when you trust your possessions to someone, you want as high rating as possible. He was very nice and polite. He picked up the car and he was on time.
We were in a hotel that was along Gulf Shore Drive and there was a lot of rain so there was flooding and this particular roadway didn't allow semis, which I did not know. The gentleman brought me my car himself, which was very admirable. The problem was he had greasy hands, so he left greasy marks along the area where my right hand reaches over while driving to pull the belt across. I got most of it off, but not all. There were a couple of other slightly dirtiest place and I noticed that the gasoline was a little lower than it should have have been.
Another qualm I have was the original price quoted was $750 and the actual price was $1,250, which is a very large disparity. We also had to pay cash. In a world today where everybody takes credit and debit cards and they only take cash, it really shocked me. I'm one of those people who don't carry cash and it would have been much more convenient to pay using a charge card. But otherwise, the job was professional and the service was a good, solid satisfaction. No problem with most of AmeriFreight's duties.
Reviewed Sept. 28, 2017
I've dealt with AmeriFreight before so I went with them when I moved to another state. The organizer helped me out when it came down to finding the driver and having everything completed until the end. The driver kept in contact with me and told me when he was within 10 minutes of the destination. It was a quick, easy and hassle-free experience.
Reviewed Sept. 28, 2017
We moved and had to ship the vehicle. Based on the price (which was good) and research, we ended up using AmeriFreight’s services. The transport organizer was helpful, prompt, followed up and stayed on top of things. Also, the carrier driver stayed in communication with us the whole time and kept us abreast of what was going on. They were good, the whole thing from pick up to delivery took 48hrs.
Reviewed Sept. 28, 2017
I needed to get my vehicle from Santa Cruz to Atlanta. I searched around and AmeriFreight was the second one to get back to me and they had a good rate. I got an estimate beforehand, they didn't charge me for a quote and it was exactly what I had to pay. The entire process took three or four days. Everything was nice as far as dealing with everybody. They responded to my calls when I called them. Also, the carrier-drivers were nice and polite. However, they screwed up my car. They hooked the jumper cables up the wrong way and blew up the charging system.
I'm still trying to find out exactly what they did. I've replaced a couple of fuses and the main alternator fuse. AmeriFreight jumped the car three times while they had it so I knew it ran. They had to move it a couple of times off the trailer. They called me even. But that last night when they were trying to get it off, they were like, "Oh, we can't get it to start. That's weird. It ran before." And then, when I had somebody look at it, they found that the charging system had been fried. Somebody had hooked the jumper cable up backwards. My mechanic looked at that and said that's the only way the system could have been fried. I didn't find out about the problem until after they were gone and I was disappointed that they left the car on the side of the road after they couldn't get a jump. They were like, "Okay. You're problem now." And then, they left.
I was happy overall. I don't blame the whole company for what a couple of screw ups did. I'm still trying to figure out what's wrong with the system. But I'm going to tell my friends not to let them jump the car. But they did a fine job of getting the car from point A to point B. It came with no external damage. They didn't scratch it or break anything that I could see externally.
Reviewed Sept. 28, 2017
I was moving from California to Georgia and AmeriFreight seem to have a good review especially for veterans. I was happy with the quote but the quote wasn’t really consistent with the price I ended up paying. The price was way over. It was three weeks out when I got the quote to when I actually shipped. They put it out for the quote amount and the carriers bid on it and there was nothing AmeriFreight can do. But they shipped it so I appreciated that. Their rep got me what I needed in the end. It was a smooth process. The driver showed up at the time they gave me. He inspected the vehicle thoroughly, loaded it on and communicated with the destination where I was having it delivered. My car was safe when it got there. AmeriFreight is a good transport carrier. I was satisfied but I wasn’t totally happy because the price jumped.
Reviewed Sept. 28, 2017
AmeriFreight looked like a more experienced company than most of the others that I found. It took about two weeks to get the final okay from me. It was more about the pricing and they kept calling me from different transport carriers so we could find a better price. I trusted one which had its own fair share of bad reviews but nothing as terrible and worse and ridiculous like the others. I negotiated for a better deal and received my car within four days from halfway across the country. But AmeriFreight should do a bit of better explaining of how the process works. I thought they were just quickly going through how it was going to be trying to make a buck. After I experienced it all though, it was exactly how they said it would be.
Reviewed Sept. 27, 2017
I did some research and what AmeriFreight had to say impressed me. They explained a lot about the process and their Better Business Bureau rating convinced me that they’re a pretty good outfit. The representative explained things in very clear terms and answered all my questions. The carrier was very careful and very efficient. I observed what they were doing and I thought they did their job well. Overall, I was quite pleased with the service.
Reviewed Sept. 27, 2017
I have a daughter who goes to school in California and we needed the car shipped there. I looked at a website and read reviews and feedback. I called two places -- AmeriFreight and another company. When I called AmeriFreight I spoke with a rep and he said, “I would guarantee the price, what we see is what it is. There's no wiggle room." The quote they gave was fair. So, I decided to move forward with them. The driver was very polite and professional. He was where he said he was going to be at the time that he would be there. So, it was very smooth. He was also quick because he got to cross the country in seven or eight days. It was faster than I thought it would be. I was so happy that I think once my daughter graduated from school, I'll use the same company to send the car back. I was pleasantly surprised with the whole process and the experience was A+++.
Reviewed Sept. 27, 2017
The quote that AmeriFreight gave me was around $750, but the real price ended up around $1,075 which was $300 more than the quote. But everything with the transport organizer was clear and nice. Also, the driver called me when they picked up my vehicle and I was in contact with them every day until we got it back. Plus, they delivered it earlier than I expected. It was an amazing experience overall.
Reviewed Sept. 27, 2017
My daughter was going to college in Florida, so we shipped the vehicle there. The process took 3 weeks total with AmeriFreight. They sat on my car for a little while before they put it up on the board. Then, within two days of putting it on the board, they picked up the car. My car was shipped from California to Florida in four days. It was fast. Plus, their driver had a good personality. When he picked up the car, he let us watch and ask all kinds of questions about what he was doing. He also told us where he was going next and what his schedule was like. That was awesome. I had a great experience with AmeriFreight and I would do it again with them.
Reviewed Sept. 27, 2017
My wife was moving from Ohio to Virginia and needed to ship the car. AmeriFreight has a free quote option and the price was a little bit lower in the end. It took about a week from the time it was picked up to the time it was dropped off. The organizer guy was professional, courteous, and I was amazed. Then the driver was on time and there was no damage to the vehicle.
Reviewed Sept. 26, 2017
My son joined the army in September of 2016. When he got to his first duty station in Fort Bragg, North Carolina, we needed to get his truck to him. We did a little research and we found that AmeriFreight has the best reviews online. We got a free quote from them and took advantage of their military discount. We had an excellent time talking to their transport organizer. The driver who came was fabulous too. If we have to ship a vehicle again, we will definitely do it through this company.
Reviewed Sept. 26, 2017
AmeriFreight was the most competitive and it was easy to get in contact with them. They responded quickly and their website had good information. The rep took care of everything. He walked me through what was going to happen and what needed to happen. So, from a customer service perspective, I was really pleased. Also, the driver was very accommodating and flexible. My walk away impression of the whole process was favorable. They did a good job of setting expectations and then following through. They made it very easy and didn't require a lot of learning on my part.
Reviewed Sept. 26, 2017
We were moving and we found AmeriFreight to ship our cars. The rep was okay but the interaction felt very hectic at times. But I would definitely recommend the driver. He was great. The whole process took about a week and AmeriFreight was efficient. We have our cars here so I’m happy about that.
Reviewed Sept. 26, 2017
I needed to pick up a vehicle in Niagara Falls, New York and bring it to Missouri. AmeriFreight was on the internet and they had very good reviews, and the reviews even said that the customers were happy with them, so I chose them. I took advantage of their free quote option and it was fair. They also delivered in a timely manner and did a good job. I expect companies to do what you pay them for and AmeriFreight delivered everything they said they would do.
Also, I did this once about three years ago with a different company and I didn't have a result as nearly good as this. The last time a freight company shipped my vehicle, it had damage and they tried to tell me that it was way beforehand. I had pictures of it and I knew it wasn't, but it was more trouble than it was worth to try to pursue it. But with AmeriFreight, it was good. The people who held my car were very kind and courteous. They called me about three times during their trip to let me know where they were and when they would be there. Their transport organizer had sincere honesty as well and they were concerned whether I was satisfied or not, and I was. I was very happy with their service all the way through.
Reviewed Sept. 26, 2017
We bought a new vehicle from out of state and selected AmeriFreight due to the reviews online. I received quotes from a couple of different places and AmeriFreight's was competitive. I spoke with their transport organizer a few times to schedule and when I had another question, and he was responsive. I also received a warning from the driver telling me they were gonna be there in 30 minutes. Everything was smooth as expected. The experience was easy, seamless, and affordable.
Reviewed Sept. 25, 2017
I live on the East Coast and had a car I liked in California so I had AmeriFreight ship that car. Their was friendly, though I had to call initially when I didn't hear back. They quoted me a good price but that ended up delaying the delivery for a month and the cost ended up being what I could have paid for another company. They let me know the risk of it, but they could have been more forward with how realistic that lower price was. I told the rep that I cared more about the price versus the time. But at the end of the day, I couldn't wait any longer and I raised my price.
I talked to AmeriFreight in the beginning of July and got the car in the beginning of August. It felt like they lowballed the base minimum of $800 and stated whatever it was initially to get customers in the door. It was part of their strategy and if that wasn't going to happen, they could let the consumer know. If I'm delayed two weeks more, I'm fine with that. But they pushed me to the limit where I really needed the car at a certain date at that point. And so, I ended up paying what I probably could have paid initially and then just get the car sooner.
Reviewed Sept. 25, 2017
I needed to get my vehicle from College Station, Texas to California where my daughter is. AmeriFreight put a bid out for the price that I was looking for and they were able to work with me on that, though it was a little bit higher than the initial quote I got. The whole process took eight days. The transport organizer was very knowledgeable, stayed in contact with me throughout the process, kept me up to date a couple of times when I had to call him with questions, and he was very responsive and had the answers that I needed. The driver contacted me ahead of time and gave me a window of when he would be here the next day. Then he contacted me an hour before getting there. He showed up right on time. He was very experienced and professional in getting the vehicle loaded up.
The pick up went extremely smoothly and there was no damage, but the drop off took a little bit longer than we had been expecting. We were delivering to a military installation and we had some very specific directions about where it had to go because there's only one gate there that allowed delivery. However, they didn't go to that one and the vehicle almost didn't fit in the gate. By the time I pulled up to it, people have pulled in behind them and they caused a huge traffic jam and bunch of people were late to work. They almost were unable to deliver it and the military police were unhappy with my son-in-law who was out there. Other than that, the quality of their service is good and they have reasonable prices.
Reviewed Sept. 25, 2017
We needed to ship a vehicle from one city to another and we’ve used AmeriFreight before and they have a history of great service. Communication with the driver was perfect and he did exactly what he said. We were able to reach him and he reached out to us. I highly recommend them and we’re getting ready to use them again. We adore that company.
Reviewed Sept. 25, 2017
AmeriFreight did what I hired them to do. I was getting a car to my daughter who's in college and a friend who had used AmeriFreight recommended them. At first, I thought the price was too high but then, I realized that it was the best quote that I had. Other companies were a bit higher by around $40. Plus, the driver was great and I had positive interactions with the transport organizer.
Reviewed Sept. 25, 2017
Our daughter was moving to California for grad school and she wanted to take her car with her. We did an analysis of shipping it or driving it and we decided to ship it. There were two transport companies that were rated the best on the internet and AmeriFreight gave me the best price. Their transport organizer was very good. He was prompt and responsive, and I liked him a lot. The carrier driver was fine as well. The only problem was that he had a very strong accent and I had a hard time understanding him. But other than that, he was friendly and efficient. The car was delivered fine and got there a little earlier than we thought. I would definitely recommend AmeriFreight and if I had to ship another car, I would go with them. They were very positive, responsible, and experienced.
Reviewed Sept. 24, 2017
I opted to go with AmeriFreight when I relocated. My friends who used them gave them a very good feedback. Their transport organizer and the carrier driver were very professional. In fact, the driver gave me the time that he was going to come out a day in advance. And he delivered my vehicle perfectly on time. I got the bill from the driver but I also need a formal complete bill because the amount is broken into multiple things. I paid for booking up the truck initially and paid the remaining amount, so I need a single bill for a claim to my company. I mailed AmeriFreight but I didn't get any answer. But apart from that, everything is cool.
Reviewed Sept. 24, 2017
AmeriFreight had the best reviews online. They had the most successful undamaged transportations that I could find. The price was great and the response was fast. I called in the morning and they had somebody pick the car up that evening. The car arrived in Indiana two days early. They were extremely fast. The transport organizer answered all of my questions and communicated with me throughout the process. The driver himself didn't speak very good English and I'm terrible with Spanish so the organizer was also my translator. I just wish there's an online tracking or another way to track your vehicle other than calling the driver personally. Other than that, everything was great.
Reviewed Sept. 24, 2017
I was moving at that time and researching for transport companies was very intimidating because there were so many websites for the pros and cons. Somehow some of these companies saturate certain websites to make them look like they have more ratings and deciding on one is a leap of faith. AmeriFreight seemed good and their website seemed pretty legitimate. Afterwards, I spoke with a representative there and asked a lot of questions. He was willing to answer them so then I decided I’m in.
However, we had a really narrow margin and I got nervous because somebody called to say my car was going to arrive on a certain day but the rep wasn’t from AmeriFreight. Then I called AmeriFreight and they cleared everything up. They said I was given wrong information and my car came a day earlier than it was supposed to, so I was happy anyway.
This was not my first rodeo and I’ve actually had cars hauled across country before a few times. Usually, I do it with the relocation service but this particular company didn't have a relocation service so I had to figure this out. I wasn’t particularly happy with the carrier that the relo company gave us either, so I wasn’t going to use them again. But I have another car that I need to travel across country with and I’m going to call AmeriFreight again. I would definitely recommend them to a friend too.
Reviewed Sept. 24, 2017
I needed to move a vehicle from Georgia to Oregon and I had a hard time with other companies securing a driver. However, AmeriFreight was able to secure a driver quickly. I contacted them first through phone. The transport organizer was great and responsive to emails which helped a lot because I didn't want to talk on the phone all the time. I really like her and she rocked. The carrier driver was also really nice and friendly. My experience with AmeriFreight was great.
Reviewed Sept. 24, 2017
I bought my parents a vehicle and I needed to ship it to where I live. AmeriFreight seemed the easiest choice and they had a reasonable price. The organizer was able to answer all my questions and I had no issues. AmeriFreight was quick, understanding, and reasonable.
Reviewed Sept. 23, 2017
This is the third time that I've used the shipping service and I used AmeriFreight before. I looked at the accredited people from Better Business Bureau website and AmeriFreight was among the top three. The quotes that I got seemed about right and reasonable. One time, I got one of my cars home for 500 bucks, and this time for 900 for South Lake. The transport organizers were good. The only issue that I had was they were too good.
The last time that I had to deal with the shipping company, I gave them a date and they didn't get back to me for an extremely long amount of time. It was getting close for me to leave and I'd heard nothing about the people coming in to get my car. So, I called AmeriFreight on a really early date to give them time. And then I got a call back that day telling me they were ready to pick the car up. I told them it was ready to go but I needed a little bit of a heads up. So, they did that two or three more times and I was like, "Great! If you told me yesterday, absolutely today would have been fine". That was my only issue with some of the advance timing for notification. The driver was great though. I spoke with him and we were able to meet in a large area where he was able to pull the car in just fine. And then he took it to one of the two addresses that I had put down. Overall, it was a quick and easy experience.
Reviewed Sept. 23, 2017
I used AmeriFreight to ship my vehicle instead of me driving it to Virginia that would’ve taken me five days. I got them considering the references that they had. The transport company was excellent. Also the driver did a good job loading and unloading. AmeriFreight has been very professional and I’ll pick them again if I am to ship another vehicle.
Reviewed Sept. 23, 2017
AmeriFreight's organizers were nice and efficient. They gave me a call to let me know when they were heading out and then where I needed to meet the driver to have the car picked up. They looked at the car quickly to make sure there wasn’t any damage and then I sent some paperwork and then loaded it on the truck. The driver was also a nice guy and was able to answer the questions that I have. They were all courteous and straightforward.
Reviewed Sept. 23, 2017
There were two of us moving across the country and we wanted to drive one of the cars together. So, we had to ship the other vehicle. We like AmeriFreight’s price, the quote that we got from them was fair. The transport organizer was great, really helpful and friendly. On the other hand, it was a little bit difficult getting a hold of the carrier driver. Also, we were emailed and told that somebody named John was going to call us. Then, another guy ended up calling us and we were just unsure who we were giving our car to. There was something about it that made me concerned about trusting our car with him. But it turned out to be fine. Our whole experience was very satisfying.
Reviewed Sept. 23, 2017
We were moving from New York to Atlanta. AmeriFreight was recommended which was why we chose them. They have good customer service skills. The process took three days and it was a positive experience all in all.
Reviewed Sept. 22, 2017
We shipped a vehicle to our son in the army and got AmeriFreight to do it because I like their personal service. They are located in the town where I live so I could speak with them in person as well as on the phone. The process took about three weeks because of us taking a long time to decide what to do. But they were patient, spoke with us about four times before we made our final decision and then everything proceeded as they told us it would within the timeframe that they told us to expect. And then the driver who came was excellent --- was very professional, very courteous and prompt. He stayed in touch with me. He arrived early and notified that he was which was helpful.
Reviewed Sept. 22, 2017
I was shipping a vehicle from Phoenix to New York for my personal use, so I can divide my time. I waited for several days for a bid and I didn't get any, then I started shopping myself. When I told the broker I was changing from a pickup truck to a smaller car, he said he can get it done for me. He found AmeriFreight and they got in touch with me. However, my experience was not very good. The transport organizer gave me the name of the driver and he came in a pickup truck. But he was wonderful, on time and he was great. He and his son took the car off and it was promised on a Wednesday.
I called on Wednesday and they said the truck broke down. I then called the driver and he said the other driver had a heart attack. I got another driver's number, called him and found out that his mother died. He said the owner is flying in from Phoenix to pick up the truck in the shop at freight liner and drive it to me. I was going to get it on Friday or Saturday but I didn't get it until Sunday. It was four days late. When it came, the driver said he had to take over the route for the guy whose mother had died, so I decided that was a true story.
On the other hand, the guy who brought the vehicle was nice and courteous. He was very communicative on the day that he came and called every 15 minutes to make sure that the parking lot we're meeting at was big enough for him to turn around. When he got here, he didn't know where the keys were but was later told where they were. The car arrived and it was in good shape and the vehicle that brought it was a nice rig.
One lowlight was when I called the 887 number, there was a directory of logistics people where I can press 1 for one person and 2 for the other. There were five people but more than once when I called the number, their mailbox didn't have the capability of even taking a message. It was a bad thing. I had a wishy-washy experience overall.
Reviewed Sept. 22, 2017
I sent my vehicle from Georgia to Los Angeles and had AmeriFreight for it. They were very efficient and timely and they had someone that was ready right away. The person showed up, picked the car up, and dropped it off. The transport organizer was fine, but there was one little glitch, which wasn't a big deal. I had originally said I'd have my sister on the form as a point of contact at some point if need be. But then I had re-communicated with Ali, the girl who scheduled our move, and changed it to me.
Ali wanted to get my credit card number for the booking. She called me twice within a 20-minute period and when she didn’t get a hold of me, she went to my sister and started asking her to have me call her, which I didn’t think was appropriate. I was annoyed and I scolded Ali on that. It wasn’t a rush and it wasn’t even within that week but we were going to do it. And if she can't wait for 20 minutes, then it's kind of crazy. She was pleasant and apologetic, though.
Reviewed Sept. 22, 2017
My sister moved from California to New York and she wanted to drive her car across the country. I would not let her do it alone and I wasn't going with her since I’m 72 years old. I got AmeriFreight’s services instead and paid for it. I looked online and they had no complaints so we went with them. However, Uncle Bob’s was the one that did the transport. We didn’t realize when we signed up with AmeriFreight that the cars are picked by other people to drive. That wasn’t clear when we booked. Also, we were quoted a price and then when we dealt with Bob’s, it automatically went up. It would have been fairer if AmeriFreight just said that that’s going to be the price. They pull you in with $200 cheaper and then they get you at the end.
Everything worked out except the car was dirty when it came back. They told my sister she had to have her car cleaned when it was picked up. And when it was dropped off, it took us a billion hours to get the grease off of it. It was a white Ford Focus and it was splattered all over with grease. I didn’t understand why as it was on a transport vehicle. It was almost like it was towed. Having the service was certainly better than driving across the country, but make sure it’s on a transport vehicle and not towed.
Reviewed Sept. 22, 2017
I was moving and I needed to ship my car, and I noticed that AmeriFreight have really good ratings. I decided to choose them and my interaction with their transport organizer went pretty well and they were very diligent. The carrier driver was good and very personable too. And he was very careful with driving, getting my car here on time. He called me the day before he got here.
Reviewed Sept. 21, 2017
I moved to New York City and had no need for a car anymore so I gave it to my parents. I attempted to ship it with a different company first but they failed, so I gave AmeriFreight a shot based on their reviews and it worked out with them. I got a free quote through their website and it seemed reasonable and in-line with what everybody else had. The transport organizers were friendly although my interactions with them were all brief through email and phone.
The pickup person here in New York was great and very helpful. There was one little mistake where they were attempting to deliver it to the wrong city about an hour and a half away but once they sorted that out the guy eventually got there. Plus, given that AmeriFreight is a broker, it's hard to know exactly whose responsibility that mistake was. My parents dealt with the drop-off and that person was good too. It was a simple, straightforward transaction overall and I would recommend them.
Reviewed Sept. 20, 2017
I did a general Google ranking kind of comparisons and got AmeriFreight to ship my car when I moved. The quote I received was comparable to other quotes and a couple of phone calls with their reps were very pleasant and short. The driver was courteous and fast and I got my vehicle shipped within the timeframe. We had a good, smooth interaction and overall, it was an easy experience.
Reviewed Sept. 20, 2017
I was given a vehicle and I had AmeriFreight bring it to California. The driver was excellent. It took a couple of weeks but nothing was beyond the time frame given. The quoted time of delivery was within a day or so.
Reviewed Sept. 19, 2017
There was a need for another family member to have a vehicle in another state. So I went to BBB to investigate probable types of companies and I saw AmeriFreight there. I gave them a call and got a free quote, which pretty much subjects you to whatever charges are there. I know that they just put out a bid for people to decide, whether they want to transport it or not. It’s just telling me what probable price it may be and it pretty much came into what it was.
The organizer was always communicating back and forth with me, keeping me up to date about what was going on and also through emails if not through phone call. Depending on how I caught up with him, I was able to negotiate the process until it is completed. The carrier driver, I only saw him when he came to pick up. He was a very nice guy, very relaxed. He took the car into his hands and put it on the trailer, and then took off. I did my original review of the vehicle to make sure everything was fine and he did as well.
Reviewed Sept. 18, 2017
AmeriFreight seemed to have good reviews on their website and they look like they're on the up and up. The quote I was given was good, but we were having trouble getting the items picked up and I asked them to raise the price to get the truck here. The organizer was great and the vehicle was delivered early, about less than two weeks. The new employee that we moved the vehicle for had no complaints. I would use them again.
Reviewed Sept. 17, 2017
I used AmeriFreight in the past and my father recommended it to me. I needed to ship my car from college back home, to where I'm from. I had interactions with the organizer over the phone and email, and it was professional and straight to the point. The quote I was given was good and very fair, and I ended up paying less. The process took about four days and my interactions with the driver were very smooth. It went very well.
Reviewed Sept. 16, 2017
I had two vehicles I had to ship and I was moving from the Midwest out to Washington State. AmeriFreight had some good reviews on a lot of the sites I looked at. I also checked a couple other places and found that Amerifreight was a little bit cheaper than some of them. The final price was a little bit more, but the quote was pretty close. I talked to the person who got the transporter a few times on the phone and had a few emails. Basically, it was about three weeks out from when I needed the vehicles picked up. They explained that I wouldn't hear anything until closer to the day.
I emailed on the day before the first day of the window that I had given them, but they said they didn't have anything and they'd be in touch soon. Later that day, they had somebody for the first day of the window and everything went smoothly there. They followed up after the vehicle's been picked up and they followed up a couple of times as well.
I spoke to two different people on their end, including the driver himself. He was having some service done to his truck but he still made it out the same day, just a little later than he said. But I didn't have a problem with that and it was understandable. He is great to work with, friendly guy and I felt he did a good job. I talked to him again a couple of days before he delivered as well. The whole process took six days and I was very happy with them.
Reviewed Sept. 15, 2017
I needed to ship the vehicle from Washington, North Carolina to the same exact distance its opposite direction. I went to look for a transport company and AmeriFreight was one of the top rated ones. I chose the free quote option and the quote I got was good. The organizer was quick too. I paid what AmeriFreight quoted me and the shipping was done quick and easy.
Reviewed Sept. 14, 2017
I was moving and AmeriFreight had a good rating on the internet and gave a reasonable quote. I had to expedite the process of moving my car so I had to use the express service which I paid for extra money. Everything was okay except for a little communication problem with the trucking company’s dispatcher on the departing end. The agent told me to contact the freighter as soon as possible but the dispatcher didn’t want to take my phone call. I wanted to double check all the information but he was not too friendly and it was uncomfortable for me to talk to him. He was a little bit unprofessional. But Tommy, the driver, was a nice guy and the car made it on time. Overall, I’m happy with the experience.
Reviewed Sept. 13, 2017
In 2011, I had moved from South Carolina to Phoenix and I had used AmeriFreight at that time so I knew about them already. I was moving again to start a new job and I got them. The process took two weeks from beginning to end and the online quotes changed. I spent a week waiting for a driver and I wasn’t having any luck, so I set the guaranteed rate and I got a driver immediately and in one week, I got the car. It’s not AmeriFreight’s fault but it was the location. It was from South Carolina to Portland, Oregon, so it took a while. If the reps had told me to do the guaranteed rate earlier, that would have been more valuable.
The driver was very professional, very clear about everything and on the dot with regards to scheduling. He wanted to deliver it at a time when I would be at work but he accommodated me and came later in the evening. I’d used AmeriFreight twice and I’ve had good experiences both times so I would use them again. I would recommend them.
Reviewed Sept. 12, 2017
I was shipping a car to my son so he can use it for college. I did a little research and I saw the reviews on AmeriFreight. I cross-referenced that with the Better Business Bureau and I went with them since they had a good rating. The transport organizer was great. He called me when he got close to the house, when he was a day away and when he was two hours away. I talked to the driver when he picked the car up and he told me that he had to inspect the car and make sure there’s nothing there so I will be satisfied at the end of the trip. He gave me his cell number and I called him a couple of times to try to find out where the car was and how close he was to what he told. He would answer the phone and he was nice. I was nervous about the whole process but overall, for a first-time experience, it went well and it was excellent.They are reliable, responsible and patient.
Reviewed Sept. 11, 2017
I was moving across the country and when I searched online, AmeriFreight was one of the companies with better reviews. I called them and they gave me a quote. The organizer was very nice and helpful. If I had a question, he would answer them. Sometimes I’d be confused and then he would clarify what it meant. He called me back to let me know that the price has been finalized and made sure that I was comfortable with it. He was very reassuring. The driver was very nice and dropped off the car. I was not in town and had a friend pick it up. There weren’t any issues with the car. And if there was anything wrong, I can report it and they’ll get back to me. It was a good experience overall.
Reviewed Sept. 11, 2017
My daughter was moving home cross-country. I saw the recommendations for AmeriFreight and the quote I was given was very good. The rep and I spoke on the phone a couple of times and he was responsive.
Reviewed Sept. 10, 2017
My company decided to relocate me to Indiana. So I moved from New York to Indiana and needed to ship my vehicle. AmeriFreight had good reviews online so I went with them. The quote they gave was a little bit expensive compared to other ones. But with the time that I had, I was able to get everything sorted out very quickly. The driver was very responsive. I had my vehicle shipped on Monday morning from New York and then it came here in Indiana around 11:00 the next day. Overall, my experience with AmeriFreight has been excellent.
Reviewed Sept. 9, 2017
We were moving from Texas to Kansas. I chose AmeriFreight because the first company that we chose didn't show up. The interactions that we had with the transport organizer were great. He was fast and we got it all handled within a day. The carrier driver was great too. The process took about two days and it was very good overall. I would highly recommend them to anyone.
Reviewed Sept. 8, 2017
I was moving back to my parents' house in California, so I needed to ship my car. I had read Google reviews about AmeriFreight and for the most part, they had the highest score. I got their free quote option and the quote was good. The rep was also honest about how high or low the quote would go. It turned out to be lower than the lowest part of that range. So, I was quite satisfied.
A week before the car would be picked up, I called the transport organizer about three times. He answered all of my questions that sprung up between that one-week time period. He also went over the confirmation email I was sent and he explained everything that was detailed in that email. He did a good job of taking me through the step-by-step process of confirming the moving companies too. The carrier driver told me he would be at my apartment between 9:30 and 12:00 and he came about 8:30, which was a benefit. He did the usual checklist that he had to do and it was pretty quick and efficient. The moving process took almost 14 days and it was good. And I have recommended AmeriFreight to my upstairs neighbor who was also moving out to California.
Reviewed Sept. 7, 2017
I was moving from Miami to L.A and I needed to ship my car. My friend recommended AmeriFreight because he moved from Miami to L.A. and used them too. It’s expensive but it’s comparable to other prices and maybe a little better. I asked around and everything was expensive. AmeriFreight's transport organizer helped me and she was awesome. She was also professional and courteous. My case was specific because my car was getting fixed. The dealership was taking a lot longer to fix my car because some parts were in back order so I had to put the shipping on hold. The whole process took about a month but for the delivery of the car, the transport organizer was able to get me a carrier in about two days.
The carrier driver was fine and professional too. He was a Cuban from Miami like me and he was funny. L.A. has a lot of traffic and they did a good job of keeping me updated. They would text me that it's going to be an hour and not 30 due to L.A. traffic and it worked out. They were all accommodating and it has been great. I recommend AmeriFreight to other people.
Reviewed Sept. 7, 2017
The broker said that AmeriFreight was under the Better Business Bureau. We thought the other companies may not be as reliable, so we went with AmeriFreight. Their quote was fair however, the price kept going up and it went up to the point that I couldn’t afford it anymore. So, I told the transport organizer that I didn’t want to book through him. He called me back a day or two later and he said that they could do the lower price and that felt iffy to me. But the carrier driver was very pleasant and helpful. The process took almost two weeks but that was due to my situation. I asked if the driver could hold on to it a little longer because I won’t be able to receive it.
Reviewed Sept. 6, 2017
I got pregnant. And since I left my car in L.A., I wanted to have it shipped. I'd never done it before and I was really nervous, but because AmeriFreight had good reviews, I decided to go with them. I used their free quote option and I paid what they told me ‘cause it wasn't as expensive as I thought it was going to be. The organizer who was also my carrier driver was amazing. We talked a bunch before, we even hung out after, he sat on my steps and ate a bagel. I had some stuff I wanted to put in the car to bring over here and I was nervous and after I met him, I was like, "Oh he's so trustworthy. He wouldn't have stolen my stuff." The whole process took a full seven days from start to end.
Reviewed Sept. 6, 2017
We were moving. The whole business was expensive but AmeriFreight's quote was comparable to others. My interaction with the transport organizer was good. He called, gave me the carrier driver’s phone number and then I dealt directly with the driver. The driver was very good and went out of his way to help me. They picked our cars up on a Tuesday and delivered them on Friday. It was a long transport but we were very positive about the driver. Overall, it went very well.
Reviewed Sept. 5, 2017
I shipped a vehicle from Florida to California. I've had it inside of the transport vehicle and it was much better. AmeriFreight worked really well. I had a different transport company for a boat a month earlier that was not very professional at all so I was happy with AmeriFreight. The quote that they gave me was correct. I scheduled online. My interactions with the transport organizer were great. They communicated with me before it was to be picked up. They gave me a heads-up call and then everything worked great. The carrier driver also stayed in contact with me. He came earlier and I was in California at the time so he spent the night there waiting for me to fly in the next day. I have spoken with them months earlier and then the delivery took a week. AmeriFreight has made my life easier.
Reviewed Sept. 5, 2017
My daughter was moving to California so we shipped her car out to her from Buffalo, New York. My daughter was at the delivery location and I was at the pick-up location. When I emailed the organizer, Jorge, he replied to my emails, and he returned my calls when I called him. He was very pleasant to deal with. I also had the contact information for the driver and his office and they were also easy to deal with.
Reviewed Sept. 4, 2017
I had to move to a new location due to a job change. I found that AmeriFreight had high ratings so I got a quote from them. What I got was okay given the service and I paid the same amount agreed upon. The transport organizer gave me a call on every step to know if I’m comfortable with it. The driver told me that I have a two-hour window to pick it up at a park near my apartment. It took me a five-minute walk to get there and everything went smooth.
Reviewed Sept. 4, 2017
I bought a vehicle in Michigan and needed to get it to New York. I went with AmeriFreight since they had a Georgia area code and I’m originally from there, and they did great. The transport organizer made sure I had a truck. He took care of the matter and got the truck quickly, when I thought we weren't going to get one. Also, the carrier driver called and gave me his time window and he called again when he was close enough to where we could meet at the end of the street that looked like a dead-end road. The driver picked the vehicle up at 7:30 one morning and it was here the following afternoon, so the whole process took 36 hours.
Reviewed Sept. 3, 2017
I was moving to a different state and didn't want to drive because of my baby so I needed my vehicle shipped. I went with AmeriFreight because of their reviews online. I was worried about moving my car but they put my mind at ease. The quote I got was a lot less than what I ended up getting but I knew that I was going to be priced upward. I chose to increase price once for convenience. The transport organizer answered every time I called and she had good answers. The carrier drivers were very cordial and nice as well. They had to wait for me to jump my car. And then, when it went to Madison, the guy jumped it for me before he got off the truck. Everything was perfectly on time. They gave me an option to come in the day early both ways. I would definitely recommend them to everyone cause they were reliable, trustworthy, pleasant and great.
Reviewed Sept. 2, 2017
My car was in Virginia and I needed it shipped to California. I emailed AmeriFreight and another company but AmeriFreight got back to me first so I went with them. I had a good interaction with their transport organizer and everything went perfectly. They had a little bit of trouble with the carrier that I was going through. But instead of me having to fix it, they fixed it for me. So that was really cool that they did everything for me and I didn't have to do any work. They have a great customer service.
Reviewed Sept. 1, 2017
I'm in the Navy and I got shipped out to South Carolina so I needed to move my vehicle from California. I shopped around and AmeriFreight seemed the easiest to work with. I got a free quote but I ended up using the expedited option instead. The transport organizer was straightforward, answered any question I had and set me up with the person doing the delivery. Then the driver was also straightforward and great. AmeriFreight got the job done and it was simple. I would recommend them to a friend.
Reviewed Sept. 1, 2017
I was moving to Colorado and my company chose AmeriFreight to ship my car. Their transport organizer was great and super helpful. After AmeriFreight hired another company, I just dealt with that company. The carrier driver was nice. He picked up my vehicle in Michigan and then dropped it off to my landlord with my permission. Luckily, the truck was going to Colorado and it took him less than 48 hours from the time of pick up to delivery so the vehicle was delivered early and that was good.
Reviewed Aug. 31, 2017
I was trading a truck and the carrier driver from AmeriFreight was a very nice guy who texted me along the way and let me know where my truck was at. The whole process from the beginning to end was done in a timely manner. Overall, it was a positive experience and I'd choose AmeriFreight again.
Reviewed Aug. 30, 2017
We were moving from the Boston area down to the Atlanta area, and I needed to have my wife’s car shipped the same time we were moving. The entire process took a couple of weeks because two weeks before the move, somebody I was looking to do it with originally hadn’t fallen through so I needed somebody quickly. I looked at a couple of transport companies and AmeriFreight had good reviews. They gave me a free quote and it was good. In the end, it cost me a little more money, but it was in the ballpark. They also said they could do it in the timeframe I was looking for. I used a different company to ship my mother’s car from Florida up to Boston and it was a nightmare. So I looked carefully this time and came up with AmeriFreight.
We had a tight timeframe but the transport organizer kept me up-to-date. The guy kept telling me not to worry, that they will get it there and he was right. I was a little concerned but they delivered on their promises. The vehicle was coming down to Atlanta before we’re down here and the guy who picked up the car ended up having a problem with his truck, so he was delayed a day, but he communicated all that to me so, it wasn’t an issue.
Reviewed Aug. 29, 2017
AmeriFreight was excellent. I was moving from Alabama to Hawaii and I had dealt with another company and had some serious problems. I was calling just to get quotes. And this company said, "Sure, you can just cancel. We just need your credit card number and nothing will be charged. We'll just reserve the boat." And they charged me the full $2200. I had been with them 24 hours so I asked them why they charged me and they said I was locked in and there was nothing I can do. So, they baited me. I fell for it and then I called American Express and fought really hard but American Express had to side with them. Also, when I had called to complain, they kind of threatened me.
And in that process, I realized I don't want to pay the full amount upfront. I called around. I got AmeriFreight and my broker, George, explained everything. He didn't collect any payment. He knew I was in that canceling process and went over and beyond. I went from the worst experience to the best experience. Also, AmeriFreight has one person that specifically dealt with Hawaii. And he's also straightforward and he even said, "We reserved on Matson. I'll make the reservation number but then you call and you pay them." AmeriFreight was top-notch.
The quote that they gave me was extremely reasonable and broken down and explained right. I was told, "This is the part for your shipping the car. This is for the Alabama to California. And this is our charge." So, it was very clear what the broker fee was. And I know for sure because I did the money order for the Alabama to California part. I did a credit card for Matson and the broker fee. The person who met with me on the day of delivery was excellent. George said they only use good people and he also told me what to do when I met the person. And because George explained everything, I knew exactly the cell phone number, how to contract and so, the move was very smooth and professional. It took three weeks. All in all, AmeriFreight was very straightforward and patient. They took the time to explain the process and was with me throughout the entire thing.
Reviewed Aug. 28, 2017
I was moving from California to New Orleans and so I needed my vehicle shipped from one state to the next. I researched online, found AmeriFreight and I called them. I chose them to do it for me after I initially talked to the first guy. He seemed very knowledgeable and he had a good price. However, things didn’t go as planned. It went downhill after that.
The first guy told me what was gonna happen and what he was gonna do. It didn’t happen. I never got another phone call so I kept calling ‘cause time was coming and nothing’s happening. I finally realized that he was no longer there and nobody told me that. Luckily, I got someone on the phone on a Saturday and he was very helpful. This second guy apologized for what happened and told me he’ll do what he can to make it right. He asked me if I would be willing to increase my price and explained to me that it might be the reason nobody’s taking the bait. He helped me along the way with that and once he increased it, I actually got a call. And so he kept in contact after that to make sure that everything was going smoothly and it went well.
I wasn’t available for either pick-up or delivery so I had a neighbor do the pick-up and then I had a friend’s mother do the drop off. But this second guy stayed in contact with me. My neighbors and friend’s mother stayed in contact with me through the process and the guy who had the truck stayed in contact as well. I’m very grateful to the second guy because he was the one that actually made it happen. I just wish somebody would have told me that the first guy was no longer there instead of hiding it.
Reviewed Aug. 27, 2017
AmeriFreight had the ratings online, which made me choose them to transport my car somewhere. The quote given was good. The carrier driver was on time, quick, and very professional. The process took three and that met my expectation. AmeriFreight was good and I’d use them again.
Reviewed Aug. 26, 2017
I moved from California to Florida and since I already used AmeriFreight to ship another car and I liked their service, I chose them again. I contacted Alice, the representative I used previously and worked through her. I called to find out how much would it cost to ship a car this time so she gave me the options of different amounts to lead time - whether it was three days, a week, or two weeks. I had to wait to the very end just to make a decision because I wasn't sure when I would be able to ship the car. But Alice was very helpful and I got answers to all my questions. When the delivery came, they were here ahead of the time they advised they would get here. They had unloaded the car and put it in my driveway before I realize it was over. Everything went smoothly and AmeriFreight was excellent.
Reviewed Aug. 26, 2017
I purchased a vehicle in Illinois and needed to ship it to Portland. I decided to use AmeriFreight because of their reviews online. The quote given to me was fine and the quote option works well. Then I had once a week email or phone call with the transport organizer, named George. It was a fine experience with AmeriFreight.
Reviewed Aug. 25, 2017
We needed to send our vehicle out of the country so we contacted AmeriFreight. They were the fastest to be able to do it. The transport organizer was helpful. He called to let me know when the driver would be available. The representative of the driver, meanwhile, was not too friendly. I guess because she had the wrong address. Also, the quote given to me was pretty expensive. I had to pay more money.
Reviewed Aug. 25, 2017
I didn't want to drive two cars across two states so I decided to use a transport company. AmeriFreight was recommended by the moving company, so I looked into it. They gave me a fair quote and Grant, the transport organizer, was good. My carrier pickup person was also nice. The whole process worked out and I didn’t have to wait. I would use them again.
Reviewed Aug. 24, 2017
I had a job change and needed to ship my vehicle. I decided to go with AmeriFreight based on online reviews. The free quote I got online was good and dealing with the transport organizer was very pleasant and pretty consistent too. The experience had been quick and everything was as expected in terms of time. It was a pretty smooth process as well and I liked that.
Reviewed Aug. 24, 2017
I purchased a vehicle that I needed to move from one location to the other, and AmeriFreight was very responsive. The transport organizer answered my questions and it was good dealing with him. I had minimal interaction with the transport team but they were pleasant. The process only took two days and AmeriFreight was a good provider overall.
Reviewed Aug. 23, 2017
I was moving and AmeriFreight had good reviews. I called them and asked for a quote. Unfortunately, the quote that they originally gave me was a couple of hundred less than what I ended up paying. Initially, I got an offer from them but I said, “That’s $300 more than what I was planning on paying.” They said, “Well, you can wait and see if you get more offers," so I waited. Then I got another offer from them and it was getting close to my moving date, so I just took them up on that offer. But I wish that the original quote I was given had been closer to what I actually paid.
The transport organizer, Allie, was very friendly and responsive. My communication with AmeriFreight was fine, but the company that they contracted with to do the actual transport had terrible communication. They gave me a time window for delivery, but they didn't check in with me during the transport because I was having my car dropped off with someone else. I called them to see if they were still planning on delivering my car on the scheduled date, but they never called back. Then the person that my car was dropped off to got a delivery time quote from them of 9:00 AM to noon, but they dropped my car off at 9:00 at night. That company was terrible and I would never use them again.
Reviewed Aug. 23, 2017
I was moving from one state to another and needed to ship a vehicle. I went with AmeriFreight since they work with the military and I trusted them. The transport organizer was helpful while the carrier driver was on time and as I expected. The process from beginning to end took less than a week.
Reviewed Aug. 22, 2017
We were moving and AmeriFreight had favorable content on online search. They also had a reasonable price. We talked on the phone with the transport organizer and everything was fine. However, we had a couple of things that happened. We were going to visit here, where we were moving to and we were going to stay for about a week. I wanted to see if I could ship the vehicles ahead of time to have the vehicles during our visit. We would go back home after that and it would be another month before the actual move. I worked with the AmeriFreight representative to try and ship the vehicles during that window but we just weren’t able to do it. They weren't able to locate a carrier that could guarantee delivery within the time that we were going to be here.
We didn’t have anybody else where we could arrange that and take delivery. So we decided not to do that and ship them at the time of our move instead. During that time, the loading went smoothly and the cars were shipped with no damage. He actually arrived early which was a little bit of a problem because we haven’t come down here yet during the delivery but we had somebody who could take it and it all went fine. AmeriFreight tried to work with us and I was pleased with all the interactions. I would use them again in the future.
Reviewed Aug. 21, 2017
I needed to send my car from New Hampshire to California. I hired a different company to pick up my car a month and a half in advance, but I didn’t hear back from them. Up until a week speeding up to my flight where I had to leave, I started calling again to see if anyone had picked up the shipping, but no one had. The day that I needed to leave, the person I worked with managed to somehow get AmeriFreight. They were able to take care of my need and their quote was affordable.
The transport organizer was hard to get a hold of but he eventually responded to everything, just not immediately. The carrier driver was very nice and kept me updated throughout the day to match the time where we should meet because he had other deliveries. He was very accommodating with where we should meet that was convenient for both of us. The whole process took about two weeks and it was right around on time. It was a good and easy experience. I recommend them.
Reviewed Aug. 21, 2017
I purchased a vehicle out of state and it needed to be shipped, and with AmeriFreight, there were no hidden fees anywhere so the whole process was painless. The transport organizer called back properly and was polite. He tried to drive me to the cheapest options but I had to go to the middle of the road based on timelines which we were able to adjust fine. I called the driver once I got the number from the transport agent. The car showed up on the time we talked about. It was a great ship and a lot faster than it was gonna be. I always hear horror stories about it and I was worried about little things that come up but they kept me in the loop. Everything was straightforward and timely. I'm happy with the whole process.
Reviewed Aug. 20, 2017
We shipped a vehicle from Massachusetts to Kansas for a residential move. Amerifreight did not inundate me with calls, texts, and emails, and I'd read good reviews online about them. So I called them and they gave me a fair price on the quote. Dealing with the transport organizer was good and the entire process took 5-7 days. They were very professional, easy to communicate with and kept me updated. They picked up, delivered on time, and our vehicle arrived in good condition.
Reviewed Aug. 19, 2017
I’m in the military and I’ve been transferred from Texas to Florida, so I needed to get my third car down there. A friend of mine had used AmeriFreight before and I was looking at reviews. I got a free quote from them and it was good. Their rep Ali was awesome. She was professional and knowledgeable. Also, she communicated well and let me know what was going on periodically. The driver was early, friendly, and professional too. The delivery was pretty quick, easy and it exceeded my expectations. I had a great experience with AmeriFreight.
Reviewed Aug. 19, 2017
I was moving and I liked the advertised rate and ease of using the website of AmeriFreight. Their quote sounded good at the time I took advantage of their free quote option but it turned out to be inaccurate. The overall amount paid was slightly higher than I had anticipated. Also, at the beginning, my case was assigned to Travis but he wound up leaving the company. But the second guy that they assigned me to was Ben and he was good. The carrier driver was good, polite and competent as well. My interaction with him was positive too. However, the whole process from beginning to end took several weeks. But I had a pretty flexible timeframe, so there was no severe urgency for me. And I'm relatively happy with the timing of everything.
Reviewed Aug. 18, 2017
I was relocating for a job so I needed to ship my vehicle. I looked AmeriFreight up online and they seemed to have good reports, ratings, and customer satisfaction after getting service from them. I got a free quote option and it was the best rate based on the vehicle and the timing that I needed. AmeriFreight’s transport organizer was very helpful and accommodating too. If I had questions, I was able to reach her quickly and she was very responsive in getting back as well. The carrier driver was also fine. Given the size of the truck, we had to figure out the location to meet. Once we were able to figure that out, the driver came a little later than originally expected, but it wasn’t too much of an inconvenience. My vehicle arrived about five days from the time it was picked up. And I was expecting it to take seven to ten days. AmeriFreight is very consumer friendly and they provide good service.
Reviewed Aug. 17, 2017
When I was moving I went with AmeriFreight to ship my vehicle for their online customer reviews. The quote they gave me was accurate and reasonable, and the process took three days. The carrier driver was excellent. He was easy to get a hold of and communicate with, and he showed up early.
Reviewed Aug. 17, 2017
I changed jobs and I wanted my vehicle moved in a safe manner. AmeriFreight did it on time and my experience with them has been all good. I got a free quote from them. The transport organizer was professional and courteous. He took care of everything that I needed and did everything as per requirement. The carrier driver was on time and good too. It took him about half an hour to finish loading up and then he was off. The vehicle arrived at the time the driver promised that he would deliver. It took about three days and that met my expectation.
Reviewed Aug. 16, 2017
I bought a vehicle out of state and I needed to ship it. Based on reviews, I decided to hire AmeriFreight’s services. The transport organizer organized the pickup which did not go as planned, and I'm still trying to get my refund. It wasn't necessarily AmeriFreight's fault. There was a problem at the dealership when the transporter went to pick up the vehicle. AmeriFreight didn't pay him, and I'm still trying to get my $290 back that they got from me. The process took about 10 days to complete however, it’s not over yet. I’ve been waiting for my refund for two months now but AmeriFreight has not been following through. I wish my experience would've gone a lot better.
Reviewed Aug. 15, 2017
I used another trucking company over a year ago and they were absolutely horrendous. They wouldn't tell me where they were and who could have had my car. They also said I could have my car in seven days and I didn’t have it till after two weeks. There was even an extra 1,000 miles added on to my car too and I don't know what the hell happened. That's why I switched to AmeriFreight and I've used them twice in two months.
AmeriFreight is really good and quick. The guy I spoke with, George, made it really easy. He did all the legwork and within an hour he told me that I was going to have a driver. I called them on a Wednesday and my car was picked up on a Thursday. Most companies don’t do this. Instead, they’re sitting there saying you can get it picked up on a certain day but you have to pay a little more for it. If you’re flying out, you need your car up until work and it's easier to work with when you know when you're getting it picked up so it helps. Then you go to the airport obviously the next day or that night so you're not starting to pay for the rental. AmeriFreight really accommodated me in every way that they can.
AmeriFreight went through everything and they're very reasonably rated too. The drivers were extremely nice and they also stayed in contact and that's what you would want. You would want to know where your car is. However, one of my tires had damage on it, but then it's hard when the car's on top or on the bottom and they're wheeling it in. It's common and I'll take that in a second over dealing with the horrifying experience that I had two years ago with the other freight company. They're a great, reliable company. In fact, I'm moving back to California from Connecticut in another month and I'll be using AmeriFreight again. I had a good experience and I would definitely refer them to anyone.
Reviewed Aug. 15, 2017
I had a vehicle that I wanted to transport from New York to Florida for a change of location. There were a lot who reached out to me, but I looked into Better Business Bureau and AmeriFreight was located in Florida. The quote given to me was fair. The driver was very cordial and knowledgeable. He focuses his attention here on the North East to high-end cars and I felt very comfortable. The moving process took three days to complete and overall, my experience was very satisfactory.
Reviewed Aug. 14, 2017
I moved cross-country and I got AmeriFreight’s services because of their pricing and timing. It was easy to communicate with with the transport organizer through calls and texts. He was where he said he would be at, which was good. Again, my interactions with the carrier driver were over text and phone. The process took a total of four days from beginning to end. They did a good job and have met my expectations. Everything worked out great.
Reviewed Aug. 13, 2017
I was moving across and used AmeriFreight based on their reviews online. Their free quote changed throughout. The original was $900 something and it went up to $1300. I understand that they're brokers, and then the driver wanted $1000. At the same time, it's looking at the cost per unit. I would have appreciated it if was more straightforward and tell me that they would charge this amount and then the driver would need this amount. If it can be negotiated from that point, then good. Otherwise, if cannot, then that's it.
Reviewed Aug. 13, 2017
We had a military move across the country. I saw good reviews for AmeriFreight and they offered a military discount. Our communication with the organizer was good and the delivery day went smoothly. They unloaded the car quickly and we were happy with what we got.
Reviewed Aug. 12, 2017
I have used AmeriFreight’s services multiple times so I used them again when I got relocated for a job. I’ve known this particular gentleman and I always go back to him. He’s always busy but I can always get through to him to ask questions. I’ve also worked with him enough that I am comfortable and confident that he'll get back to me if he can’t talk to me at the moment. I was there on the delivery day. For the day of delivery, the carrier driver was flexible and on time. He would also give a good heads up on when he would be at the location by texting about half an hour to 45 minutes beforehand so it was good and easy to connect. Besides that, the good part was the fair price and they only took four days to deliver the vehicle, from pickup to delivery, which was shorter than originally anticipated.
Reviewed Aug. 12, 2017
I needed to ship one vehicle so I could drive the other one across the country. After getting back some of the quotes, it seemed that AmeriFreight was the one with dollar figures that seemed more agreeable. Within a few days after working with the transport organizer, we were turned over to the actual driver. The driver, Weig, was responsive. He was where he said he’d be there so it worked out pretty well for us.
It took about a week and a half to transport the vehicle. It could have gotten earlier if AmeriFreight wanted to, but we coordinated with them to have the drop off to be much later as we are doing cross country with three kids and we’re taking our time. Overall, my experience with AmeriFreight is great. We got what we needed at a fair price that was quoted close to what the final was.
Reviewed Aug. 11, 2017
I graduated and was moving to start working. Even though AmeriFreight was a little pricier, their reviews were a lot better and their service also seemed better. They were more straightforward, too. I had talked to some other people who wanted to ship my car and they were not frank about the prices or they didn't tell me what other prices cars were going for from the areas that I was shipping to. Plus, AmeriFreight is based off in Atlanta and I was shipping my car to Atlanta. They told me they could store the vehicle in case I wasn't there yet. They were great and helpful. They were accommodating to the request that I had, which was nice. They were also truthful. They told me the day they'd be picking up the car but there was a possibility that it could be another day. They told me they can't guarantee the day but they'd call me a few days before and let me know and make sure everything was all right.
I had a doctor's appointment that day that the carrier came to pick up the car. I wasn't going to be home until a little later in the morning and they waited for me. And when they came and picked up the vehicle, I asked them how long was it going to take to get to Atlanta. They told me it was going to be about a day and a half and I told them I'm not going to be there by then. I asked them if I could tell somebody to pick up the car and give them their information, and they were super nice about it. The pick-up process and the delivery process in Atlanta were very easy. Having them as carriers was the best part of the experience. They did a really great job. The car was delivered in the time frame that I had requested and was in the same condition. I was very happy. It was a quick, easy, and no hassle experience with AmeriFreight. They were reliable.
Reviewed Aug. 11, 2017
I moved to Las Vegas and tried to get my car to come around at the same time as I did. I had another transport company then, but they did not come through with a transporter. I was leaving the next day and my car was still sitting here. So, I had to cancel with that company and I left my car at my son's place. Once I got to Las Vegas, I remembered that I had talked to a lady rep at AmeriFreight prior to leaving Georgia, but only for a few minutes. The lady was nice so I called back and the process went smoothly. The carrier driver was cool. He had to pick up the car from my son's place in Georgia because I had already left, but my son told me that the pickup went well and they took pictures. On the day of delivery, the driver met me around the corner from my house and we looked at the car, and it looked good. AmeriFreight gave me the amount of time that they needed from pickup to delivery and that was exactly what it took for my car to be delivered.
Reviewed Aug. 10, 2017
I moved across the country from one city to another and had my car shipped. AmeriFreight had a free quote option that was helpful and they had better reviews online than other transport companies. The transport organizer was very transparent and interactions with the carrier driver went well. The whole process took a week and a half and I felt pleased with the amount of time.
Reviewed Aug. 9, 2017
We were in the process of moving from California to Colorado so we had to move a car. I had used AmeriFreight four years ago when we shipped the same car from Florida to California. The experience the first time around had been reasonable so we went the same route. I had a couple of conversations on the phone with them and we exchanged emails. Their response was prompt and it didn't take too long to get the pickup schedule. We were able to get it scheduled within the range we were looking for as well, although we were reasonably flexible on that anyway. Graham was the representative and he explained the process, what to expect and all that.
Then I talked with the carrier dispatcher three times. She called me to let me know when the driver was going to be there and she gave me a window. I talked to the driver when he was down the road, parked with my car and ready to hand it off. But I got good updates on when the vehicle was going to be there. From pickup to delivery, the process was about four days. Although it ended up costing a little bit more than the original quote, I was expecting that based on my previous experience. I'm familiar with the process so I know that they make an estimate on the quote based on what they think the market is. But at the end, it depends on what the individual carrier is able to do and on the specifics of my situation.
There's a pretty wide range of companies in terms of how reliable they are and how close to original what actually happens. I've used AmeriFreight twice and they've been consistent both times. They're very professional. They explained exactly what to expect and that's pretty much what happened. That's about as good as it gets in that business.
Reviewed Aug. 9, 2017
We moved to Florida from California and my mother-in-law had used a different auto transport company to ship the car from Florida to California. But I called them and they were unprofessional and didn't even give me a quote. So I went online, found AmeriFreight, and read the reviews. They sent a quote and followed up the next day, and they gave me three days to hold the quote at the same price. A couple of other companies also sent over their quotes but these were way more expensive, and we went with AmeriFreight.
The transport organizer, Ali, was very professional and really good. We didn't book the transport within the first 72 hours after we called her and we called her back a week later, but she gave us the same price that they had originally quoted. I gave them a date that I needed my car picked up, which was two weeks away from when we placed the order, and Ali called to keep me informed of when they were coming and who was going to pick the car up.
The carrier drivers were good, too. They came out for the pickup and called 30 minutes before we got there, and they went over the whole car with us. Then the driver called my wife for the delivery and told her he was going to be here in 30 minutes. We went over the car again and everything was perfect. Everything that AmeriFreight told me was what I got. The main thing is that they were very fair with the pricing and they've been honest. The experience that we had with them was really good and I would use them again.
Reviewed Aug. 8, 2017
When I needed to ship a ‘41 Cadillac from Texas to Virginia, AmeriFreight picked up the tab on the board and did a great job. Their carrier driver was all right and the whole process was straightforward, simple and took just two days.
Reviewed Aug. 7, 2017
I was moving cross country and I had three vehicles. I was going to drive one of them and ship the other two. The military doesn't pay for that so I had to make my own arrangements if I wanted to get them across. AmeriFreight had good reviews when I looked them up on the internet so I went with them. The free quote was great, but it was not easy to get a shipper to go all the way across the country to a very small place, like wanting to go to Delaware, so it was understandable that the initial quote was lower than the final cost.
The whole process took about two months, but it was just a matter of getting in touch with them later. I could have contacted them later than that and had the cars shipped in the same window. The transport organizer, George, was easy to get a hold of but dealing with the carrier driver was more difficult. My particular driver got lost and he showed up late. He also couldn't give me any exact time when he'll show up so the delivery ended up being a bit of a pain. But the troubles that I experienced with AmeriFreight are common to all companies like that. I'd still recommend them.
Reviewed Aug. 7, 2017
I bought a couple of trucks in Oklahoma and needed them shipped in New Hampshire. I called several companies and AmeriFreight was the one that said they could do the job. But they couldn't get shipping based on the quote that they gave me online. Nobody would take the job. The transport organizer was fine, except he said they could do it for one price and by the time I got the truck, I spent a lot more than I wanted to.
AmeriFreight over-promised and underachieved. Had he told me what it was going to cost me, I would've kept calling around and tried to find a lower price. But because he quoted me a nice low price, I went with them. Time went by and I was losing money until I couldn't get the trucks because he couldn't get anyone to ship them to me for the price that he told me. I ended up paying a higher price to get the trucks here so I can move on with business. It was twice as much as what I was originally quoted. Other than that, it was great and I'd recommend them. They did the job when nobody else was doing it. But it was just a little deceptive how they got the job.
Reviewed Aug. 6, 2017
AmeriFreight moved my car without any problems but it took a while. I got a free quote from AmeriFreight and it was great. When I got the quote, I had a specific price in mind but then I was advised that the quote online was not accurate. In order to meet the expectations, the reps from AmeriFreight had to come back and drop the initial broker fee associated with the quote. It took a month to move forward with the vehicle, which was more frustrating than anything. The quote difference between the initial anchoring price and the actual price was shocking. But the service was good and they kept me informed. The interactions I had with the transport organizer were very upbeat and positive. He was willing to negotiate with me too. The carrier driver, however, never called 24 hours in advance to drop the vehicle off. He also didn’t leave a message. But overall AmeriFreight met my expectations, the experience was just not great.
Reviewed Aug. 6, 2017
I relocated for a job and my moving company recommended AmeriFreight to me. Their pricing was reasonable and they're responsive, on time, and did everything they said, which was the only thing I asked for. The transport organizer was very helpful and always willing to do the extra mile because we didn't really have a determined location for the car to be delivered. They were accommodating and they let me put some stuff in it. They even said that we could pack it up as much as we can, which was a tremendous help for us because we were already overpacked. The car came earlier than expected and was in great condition. I transported the car to California from New York, and the process took 10 days to complete. My wife dealt with the driver and their interaction was fine. Everything with AmeriFreight has been great and they followed up. Everything was as expected, if not better, and I would totally use them again if ever I'm in need.
Reviewed Aug. 5, 2017
I was moving for a job and I chose AmeriFreight to ship my two cars. Initially, they gave me a small quote of $1,050 for each car and I paid some kind of a deposit. Their agent was very nice and she managed everything. Then she told me that the roads from Vegas to Seattle are really rough and tough and the drivers were not willing to go all the way. But there was a delivery trailer truck in my area and the driver was very willing but he was asking for $1,000 more for each car. I was out of the country and I didn't have the time to argue. Also, my friend needed the car and I didn't want to bother him. So I said yes to the agent and told my friend that the carrier was coming. I ended up paying around $1,500 for each car and I can't blame AmeriFreight because their agent warned me in the beginning that the price may increase depending on the carriers.
But if AmeriFreight is sending this shipment every year across the country, they need to know exactly how much price the carriers are going to quote for. If there's a slight variation, like $100 or $150 then that can be, but $300 or $400 is too much difference between the initial quote and the final price. What I was expecting is that their quote should at least match what the driver would expect. But their reps were professional, contacted me directly and explained everything. They also gave me upfront information and were pretty good in that. All in all, it took almost two weeks to arrange the shipment and the shipping took seven days.
Reviewed Aug. 5, 2017
I’m in the military and I got orders to move across the country, so I shipped my vehicle. When I was looking for quotes online, AmeriFreight had pretty good reviews and they had a decent price so I went with them. The interaction with the transport organizer was very pleasant. Everybody was very helpful and professional.
We were going to take a little bit longer to travel across the country than we had prior assumed. Since we weren’t going to be here to receive the vehicle, they said that they wouldn’t be able to store it at all and that in order to pay for the vehicle, I had to pay them a fee and then pay the driver on arrival, a cashier’s check for a certain amount. In order to eschew obfuscation and have somebody that I already knew here pick the vehicle for me, I had to pay them an extra fee in order to pay it in full.That's my only complaint. From beginning to end, the transport took a week and a half. It could’ve been fast but I tried to get them to stretch it out as much as possible. Overall, AmeriFreight was professional and slightly organized.
Reviewed Aug. 4, 2017
I Googled and AmeriFreight was the first or second name I saw. I took advantage of the company’s free quote option and the quote was good. I started off with one transport organizer and then he changed jobs. So, I switched to someone else. Both of the reps I had interacted with were very helpful and got things very coordinated. I can always find them if I had questions.
I had a very good experience with AmeriFreight’s drivers. They gave me the times for when they could arrive. If they couldn’t make it, they always called almost 24 hours ahead of time and said, “Hey, sorry. We might be a little bit late,” or “We might not be able to do tomorrow.” They gave me their phone numbers, that’s why I could contact them. I was told that they would arrive on Monday, but they had it pushed back to Tuesday night. But they gave me a call on Saturday to let me know, so it wasn’t a problem. I would recommend them. They were very efficient and organized.
Reviewed Aug. 4, 2017
I was having a military move. AmeriFreight is a big company and so I figured my move was safer. It was less sketchy than some other options and the price seems reasonable. They gave me a backup price if I didn't get a lower offer from the driver. We ended up having a driver make an offer. The transport organizer was fine. There were some things that I still wasn't quite sure on and communication could have been a little bit better. But it was good for the most part.
The carrier driver was perfect for the pickup. But then for the delivery, the driver got there two days before and it was on a weekend as well. I had some people at the military base that I have been in contact with and who were going to receive the vehicle for me on a Tuesday. And the driver called me on a Saturday afternoon and said that he's in Las Vegas and he's ready to drop the vehicle off. And I'm like, "Well, my guys aren't ready yet." It was a flurry of phone calls to try to figure out someone to take delivery. He made it seem like I didn't really have an option and I had to say that we agreed that it would be on this day. I had to put my foot down and assert myself a bit. It ended up at the driver to deliver it the next day. It was still a day early and so I still had the inconvenience from people at the other end.
Reviewed Aug. 3, 2017
My son was moving from Indianapolis to Salt Lake City so we wanted to move the car. We looked around and the response was not good with many. Then one of my friends referred to AmeriFreight and it was very good. The quote was reasonable and the process took about three days from beginning to end. The transport organizer did a good job and it had been excellent dealing with him. The driver was right on time and I cannot ask any better than that. Everything went very well.
Reviewed Aug. 2, 2017
Jeff purchased a vehicle from another state and needed to ship it to the owner. We had used AmeriFreight before so we went with them. The transport organizer and I spoke a couple of times on the phone. He was extremely helpful and he helped it get through relatively quickly. It only took three days which was super fast. Jeff's daughter said everything was fine with the delivery. Plus, considering the service we received, the cost was a great value. I would definitely use them again. They're a great service and super reliable.
Reviewed July 29, 2017
I was moving out of state and a friend recommended that I use AmeriFreight. Their quote was decent and they are very flexible. I initially shipped my car and they did a pretty good job with it. They were able to take the keys from the hotel even if I wasn't there and they're very prompt and responsible. I then booked my wife's car with them and everything was great. I would highly recommend AmeriFreight for anybody.
Reviewed July 26, 2017
My girlfriend was living out in California and I moved to Orlando recently. We needed to either drive her car or have it shipped across the country. AmeriFreight could guarantee the pickup and the drop off times and gave us the flexibility of picking a shipper, although there was no time to find the right one. Also, they were flexible and reasonable on their quotes. I talked to the organizer, Graham, about six weeks before the move to get a feel thereof and we finally set the plans down about two or three weeks before the move.
Graham was patient throughout the entire process. My girlfriend's car is a newer car and we had a lot of questions, which he was able to answer well. We went through the whole process and made sure that her car was safe and insured. We were given a date-range and the driver hit it in the middle. He said less, did more and was reliable on that end. From beginning to end, the process took about five or six days. AmeriFreight is hassle-free. I didn't have to deal with any after-purchase merchandising or any spam mails, which was nice. And I was able to go to them for what I needed and complete the transaction having some peace of mind about it.
Reviewed July 19, 2017
I was shipping my grandson’s vehicle from Georgia to LA. AmeriFreight had an A rating on Angie’s List so I acquired their services. I got a free quote and I was happy with it. Working with the transport organizer was pretty good. They communicated with me every step of the way. However, my daughter didn’t have a great experience interacting with the carrier driver. They were supposed to pick up the car from my grandson’s home and they called my daughter up and wanted her to meet them somewhere. Then the car was supposed to be delivered where my grandson is going to be staying and the driver kept telling her, “We’re not going to deliver the car there. We’re going to deliver the car to a port.” And so, I had to call his company and they eventually delivered the car to his home. It was delivered on time and in good condition. Overall, it was a pleasant experience working with AmeriFreight.
Reviewed July 18, 2017
I was relocating and AmeriFreight was one of the first ones I came across with, and they had good service marks so I went with them. Their quote was within a tolerable range and their transport organizer, Jorge, was helpful. He got in touch with me quickly and walked me through the process, so the experience was easy and simple. However, the carrier did not have the right trailer for my vehicle. It was a covered trailer and small for my vehicle but the carrier accepted and said they’d make it work but the driver said, “I can’t accept this because your car is going to get scratched in my trailer.” So, it was the driver who refused delivery that time. The carrier should have known a lot of this stuff and didn’t bother to check at that time.
I had to go back and follow up with Jorge and he had to arrange a whole new carrier and it ended up delaying my move a day. The second carrier was good though. Unfortunately, I was delayed and I already had to leave. I had to arrange for somebody to be here for that and that was a big headache. But once they got it on the truck, the new carrier got it to my new destination. The whole process was quick which took a total of three weeks to have my vehicle transported.
Reviewed July 18, 2017
I needed my vehicle shipped because I was moving to another state. I looked up the quality of work and then chose AmeriFreight. The quote they gave was good. It took a couple of days before they sent the quote out to a contractor who also took a couple of days. He called me a couple of times and then I made the decision. I organized the time for the pick-up and showed up to the place, dropped my car and I picked it up where it was supposed to be. The whole process took two weeks. I had no problems and it was a great experience.
Reviewed July 17, 2017
I was looking for a car carrier and I had sent off an email or phone call to different car carriers. AmeriFreight advertised one of the lower rates and I saw that they had a local Atlanta phone number, which piqued my interest since I'm originally from Atlanta, Georgia. They also got back to me quicker than some of the other carriers. When they sent back an email with one of the lower rates, I followed up with them. The transport organizer was knowledgeable and professional. Discussing the details of the move with him wasn't too hard and he worked quickly, which was what I was looking for because I needed my car moved quickly. The driver called me and gave me a time when he was going to be there. He called again to say he was running late because of the traffic. About 10 to 15 minutes out, he called again to let me know he would be there soon. So, that went well.
On top of that, not having to put a deposit down for the shipping was nice. I’m stationed at Fort Campbell, Kentucky here in Tennessee but I was having the car shipped to California to have some custom work done to it. When I shipped it out there, I used a different company and I had to put down a $400 deposit. With AmeriFreight, I just talked to them and then once I was okay with them, I could pay the driver at delivery. I liked that a lot better than having to do two or three payments with the deposit.
Reviewed July 17, 2017
I needed to move out of state so I looked at the reviews at the Better Business Bureau and another review site and AmeriFreight was part of the top two auto transport companies. And then I looked through the comments and I felt safe going with AmeriFreight so I went with them. However, I noticed the quotes varied. I called them one day, it was different and then I called back another day and I got a different price quote. But I guess this works with other companies too, that it varies on the day or on the time you call.
AmeriFreight's transport organizer was good. I got the quote over email and then I spoke with him and he was very polite. He gave me all the options and told me that they will let me know once he found a driver and I wouldn’t be charged unless I accept. So that was good to know. Finally, their driver delivered the car to the house and it was a very nice, fast and smooth delivery. The whole process took about 10 days and for someone who has to do a last minute request, I was quite pleased.
Reviewed July 16, 2017
I was moving my vehicle cross country and we were under time constraint due to the military. We called a couple of places but they didn’t call back and one company called but about a week later. I got the quickest response from AmeriFreight. Their quote was reasonably priced based from talking with other people who had done it before. The transport organizer would let me know right away every time I had a question. I would leave a message and she'd call me back right away, always within less than 24 hours. She was very responsive and got a carrier quickly. I trusted her judgment as far as the carrier that picked my vehicle up was concerned. One of the carriers was going to be a little bit more expensive, I said no to it and she was quick to find another one that had a good rating. I felt like I was in good hands.
The carrier driver called us to let us know the time frame and the address. He was flexible to the different situations that came about because we were driving across country the same time he was. We were able to coordinate fairly easily. The whole process took about three weeks from beginning to end but it was easy for the first time we did it.
Reviewed July 16, 2017
We moved from Reno to Houston. I was unable to transport my Lincoln on a car carrier so I ended up utilizing AmeriFreight's services, who were recommended to me. When I couldn't get someone to take the Lincoln for the price that I wanted, I went ahead and put the second car out there for bid as well. My first bid didn't work, but someone encouraged me to increase the price and within a couple of hours, I had somebody to transport both vehicles.
In the beginning, they told me that my vehicle would be hard to ship because it's an extra-large SUV. They told me they'd start low but it would probably increase. The rep was very upfront on what was going to happen. In the end, I let it go for so long that the price increased dramatically because they might need it to get stuff done.
The driver was coming into Houston late at night and told me that he would deliver the next morning. I told him that it was fine and he could deliver that late at night. He made it absolutely sure that I was okay with it because it ended up being two o'clock in the morning. We had great dialogues and we totally worked it out. He was very flexible. He wanted to offer me the opportunity not to stay up in the morning but having known that they've been on the road all night, I wanted to give him that. He left about 45 minutes before we took off from Reno and he dropped off my vehicle within 36 hours. They told me it might take five to six days and he communicated so great, we were able to get him there quickly.
Reviewed July 15, 2017
I was moving from New York to Texas and hired AmeriFreight because they did the bidding for me and got me multiple quotes until I found the price that's right. The quote they gave me was fair. It was very comparable to what I thought it should be and was the most competitive quote I've gotten. The transport organizer was really nice. He was very prompt about calling for offers and he sent me an email summarizing everything afterwards. Then the carrier driver kept calling if there were any delays because of the weather. My car was delivered early and AmeriFreight provided great customer service. I'd use them again.
Reviewed July 15, 2017
We were moving from West Coast to Florida. I researched a lot on reviews and somebody had used AmeriFreight and highly recommended them. They gave me a fair quote quickly when I called. I spoke with the coordinator a few months before I moved the automobile. I had a very tight window in which I wanted the car picked up and I was told how much lead time was needed. I called back within the window the coordinator had told me and we set it up. The timing was perfect. The transport guy that took the car was wonderful. I was there when he picked it up, and it was great. He kept me informed on the whole trip back and when he was ready to do the delivery. I had a neighbor receive it for me and the car was spotless. I’ve had some negative experiences in the past, but with AmeriFreight the experience was great. My next-door neighbor who received the car was so impressed that they're going to hire them for a car they needed to be moved.
Reviewed July 14, 2017
I was moving out here for work and needed to ship my vehicle. A friend who I was working with recommended AmeriFreight. The quote I received was reasonable and dealing with the transport organizer was easy. It's a good process. The carrier driver met me at the rental car place and picked up the car there. I changed the drop spot on him, but he worked with me. It was a good experience, overall.
Reviewed July 14, 2017
I had to have cross-country shipping done for a classic car so it had to be special handling. Cost wasn't as important to me as the experience of handling a classic car because if I paid cheap, got it cheap and the car was damaged, it wouldn't have mattered. AmeriFreight had a good rating online and my interaction with their broker was pretty good. There was just one time when he didn't follow up on pickup, so the dealer was there and he wasn't. Although the broker could have done better in communicating the status because they missed a day on the pickup and the shipper was inconvenienced, that happens a lot in trucking. After that, he communicated fine.
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