
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
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- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed Feb. 10, 2015
I was very impressed with the efficiency and speed of AmeriFreight's service. My shipment was from the south to north in the middle of winter, yet they had a carrier for me within 30 minutes of my call and delivered the car in a snow storm three days later. They were in constant communication and the car arrived safely and in excellent condition. I couldn't be more pleased with the service or cost!!!!
Kathy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 10, 2015
We were very happy with the overall service and received regular updates and cooperation during the entire time our car was in transit from NYC to San Diego.
Michael, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 10, 2015
Moved car from San Diego to Bellevue Washington. Not clear as to what the quote meant.
Reviewed Feb. 10, 2015
Ali did a great job. She made everything super easy for me and at a fair price.
Lewis, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 10, 2015
The process was straightforward and everything was explained to me in detail. Jeff did a great job.
Earl, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 10, 2015
I was in the military. We needed to move from coast to coast. I had been shopping around with other carriers and AmeriFreight's free quote was a little bit below the average, so I went with that. The thing that was most attractive is they came to me with a schedule and when they could pick up, whereas other carriers took down my information and said that they would call back when something became available. AmeriFreight had something available. They said "Hey, if you want it, this is when it is" and they just made it happen. Everything was fine also with the transport organizer which was via the phone and email. I was never at the pickup or drop-off location. I had friends help me out with that.
Reviewed Feb. 10, 2015
I had AmeriFreight ship my Jeep from FL to CA. It got here in perfect condition and very quickly. Thanks Jeff for the great service!
Alyssa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 10, 2015
I've used AmeriFreight car transport brokers to move family car several times and always satisfied about the care and attention they give you. They make sure the contracted driver is doing what they promised and follow up with you each step of the way to make sure you're being taken care of. Hats off to my latest rep Ali ** for the excellent service!
Joe, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
Pros - Fairly responsive rep, decent price. Cons - Felt high-balled (after balking at first 2 very high offers, was called back with a lower offer within 5 minutes). Process was not clear regarding when payment would be made. Car was delivered outside (past) estimated window.
Reviewed Feb. 9, 2015
I had purchased a vehicle out of state and needed it shipped to the state that I currently live in. AmeriFreight had really good reviews and I got a good quote from them that seemed comparable. I thought it was an appropriate quote. It seemed like they would really be there to help us, the customer, out. After receiving the quote, in thirty minutes, I called back and had it set up. It went really well with the guy I talked to. I talked to the same person the two times I called so it was easy. But the carrier driver was more of an issue. He tried to make me take a trailer and go pick it up. I didn't have a license or insurance for the vehicle at the time, and then he told me he couldn't deliver it in the residential area. I had to go meet him at a parking lot and he didn't get there until midnight. Other than that, there weren't any real issues. It was a really good experience.
Vincent, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
We moved from San Antonio, TX to Philadelphia, PA. Amerifreight delivered exactly what they promised. They were safe, on-time, and within our budget. I would highly recommend them to anyone needing to ship a car across the country.
Stephen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
Jeff was great to do business with. He got car shipped with no problems. Highly recommend.
Aaron, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
After having read reviews on other transportation brokers, I decided to go with AmeriFreight because of the A+ rating with the BBB. The possibilities of things that could go wrong with transporting a vehicle cross country are many. Through some study, I found that just like anything else, you get what you pay for. This company is head and shoulders above anyone else out there. It was almost too easy. Allison handled all of my issues quickly and gracefully. I was more thank a little worried about the whole thing and she made things very easy for me. I would never consider another broker for any move of any kind.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
Great job. No complaints. Everything executed as planned. Would not hesitate to use AmeriFreight again.
Peter, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
The entire process took 3 to 4 weeks and it was a fine experience with AmeriFreight from the quote down to the transport organizer. But I had a hard time with the driver because he just changed the schedule on us without approving it by me and expected me to give him an extra $500 or $1000 for that.
Jen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 9, 2015
I was very pleased with the exceptional service I received. I had specific requirements with respects to my pick-up and delivery and they were very responsive. After providing them with the relevant information they accommodated my request and were in constant communication so that I was aware of the status.
Erika, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 8, 2015
Ali was very helpful as she tried to find out the best delivery schedule for me and followed up the shipping status closely. I would give her a five star for her great service!
Rachel, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 8, 2015
I wanted to relocate so I gave AmeriFreight a call. It’s quite convenient and I don't have to worry at all about the details like when I drive. The experience was good and I like it. The entire process took about a week.
Sirong, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 7, 2015
Jeff was great. He worked quickly and efficiently to get a transporter to my house as soon as possible, and explained all the costs and risks up front. Bobby the transporter was awesome too, and very easy to reach--always returned my calls. I would definitely recommend AmeriFreight to anyone thinking to transport their vehicles.
Tamika, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 7, 2015
Process was somewhat of a hassle but delivery came without any damages. Driver was very nice.
Reviewed Feb. 7, 2015
I used Amerfreight after having a horrible experience with another company. They were professional, polite and reliable. They actually got my mother's car cross country much sooner than we expected. Ali was wonderful to work with!
Reviewed Feb. 6, 2015
I was relocating and had to ship my vehicle, and I liked AmeriFreight's responsiveness over the other companies so I contacted them and they gave me a free quote over the phone first and then they emailed me the quote. There were some complications on some specific situations around what we needed from the carrier but they got the job done. Pick-up to delivery only took about four or five days and the whole process took around 10 days. The big thing for me is they actually see the timeline they estimated, and got it there more quickly than we had anticipated which was a great experience for me. It was more than I expected although it was on very short notice so I'm very satisfied.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Feb. 6, 2015
AmeriFreight transported my vehicle from Houston to Smyrna, Georgia. The entire process went well and everything was perfect.
Reviewed Feb. 6, 2015
Ali ** is my agent and she's awesome! Scheduled the pick up of our car right away and they delivered our car on time and in very good condition. Very good experience with this company. I will definitely recommend this to family and friends! We'll contact you when we go back to CA.
Reviewed Feb. 6, 2015
Was trying to ship a car from California to upper state NY around Christmas and New Year. The timing made it difficult for everyone. Jeff was broker and he was helpful in general. There was poor communication, however, that I really have to push him to do that job. Phone call is the most efficient way. He never replies emails. Initial price was okay, but then we had to raise $200 to attract truckers, which I expected. Total price was $1275. ATA Transporters was a good trucking company. Friendly driver and fast delivery (1 day earlier than expected, which can be good or bad) and there was no damage to the car.
Rain, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 6, 2015
Ally was very reliable and professional. She kept me up to date during the entire transaction. I was very impressed with her honesty on the logistics of vehicle bidding and pricing. I had contacted other competitors prior, as well as afterwards, and each company quoted me similar prices. However, Ally educated me on how the process worked and what to expect before hand. This is why I chosed AmeriFreight. I will definitely use them again in the future.
Reviewed Feb. 6, 2015
Great company. Found a very fast reliable driver for a not so popular route from Virginia to Nebraska. I drove one car to Omaha and my driver almost beat me here even though I left the day before him! No ridiculously large windows. Car had no damage. Very satisfied.
Reviewed Feb. 6, 2015
My experience with AmeriFreight went like clockwork. They picked up and dropped off on time and kept me informed along the way. And they were reliable.
Deborah, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 6, 2015
AmeriFreight keep all their promises. The car was delivered unscathed as we had hoped. I would ship with them again.
Reviewed Feb. 5, 2015
I just recently used AmeriFreight to ship my vehicle. I would recommend them to any of my friends. Graham and his associates were very friendly and got back to me in a short time if I left a message. They also have the lowest rates and try their best to keep the rate low.
Reviewed Feb. 5, 2015
The staff at AmeriFreight were extremely polite, knowledgeable and professional. My order was processed promptly and accurately. The car was delivered when promised and at the price quoted. Overall excellent experience. I would definitely use AmeriFrieght again for my car transport needs.
Reviewed Feb. 5, 2015
My vehicle was shipped on time and with no issues. I would use AmeriFreight again.
Reviewed Feb. 5, 2015
I need to get my recently purchased Audi from Ohio to Oregon and from the research and reviews, AmeriFreight was the company for the job. Lecia was my representative and she was great! Took care of all my concerns and very professional. The car was actually delivered earlier than the actual date assigned. I couldn't be happier and I highly recommend AmeriFreight for all your car shipping needs!
Reviewed Feb. 5, 2015
Due to my job change, I had to relocate from Burlington MA to San Jose CA. Moving vehicle from MA to CA was a big challenge so did lots of searching on internet for car transportation companies. And then I came across AmeriFreight based on the excellent reviews that it had acquired. And now I say, it deserves 5-star ratings. I filled up my requirement on their website and got an excellent quote within 24 hrs. And from there on it was just smooth sailing. Vehicle got picked up from Burlington MA on 1/26/2015 afternoon within the 1-5 days of given window and was delivered to me in San Jose, CA on 2/4/2015 morning. I gave them the extra couple of days of delay due to the blizzard in MA starting 1/26 afternoon.
Graham from AmeriFreight handled my request very efficiently. He was very cooperative and provided me with all the options that I had for smooth and safe vehicle transportation. I had to pay $300 extra to make sure my vehicle pick up happens within 1-5 days (and it does hurt of course to shell out more) as compared to 1-15 days of window that comes with the base package but now when I have my vehicle with me in CA without a scratch on it, it seems worth it. And yes, that $300 that I paid here, was of course saved my bucks in Car Rentals for extra days as I received my vehicle on time.
Lastly I do want to thank the carrier Aimee Trucking Corp and the driver. They responded my calls each time to track my vehicle. Unfortunate I forgot the name of the Driver but he was an excellent person and human being. He did not ask for a single penny more and accepted the change of delivery address without any complaint and answered my call each time and asked me not to smoke. :)
Reviewed Feb. 5, 2015
Great experience. I worked with Jeff and he did awesome. One call and Jeff took my information, contacted a transport driver and the car was picked up. I moved from Arizona to South Carolina and never had an issue. Thank you again!
Reviewed Feb. 5, 2015
We shipped a 2013 Subaru Outback. Even though the shipment pickup was delayed, we were very happy with the service provided from the AmeriFrieght representative Ali. The driver was very courteous and respectful as well. Highly recommend and we are using them again to ship a second vehicle.
Reviewed Feb. 5, 2015
Great service and experience. Did the 7-day option due to my own timing constraints... They were very responsive via email and follow-up phone calls to get shipping arranged. Shipped from Hampton VA to Dublin, CA. They had arrangements made in a couple days, and the car arrived in great condition about a week after that. Was around $1100 (summer '12). Hassle free and I highly recommend.
Reviewed Feb. 5, 2015
AmeriFreight has competitive quote and are courteous and easy to work with. We needed to ship our vehicle from Seattle to Atlanta and we wanted to make sure that it was on a trailer. We called AmeriFreight and I thought the quote they gave me was very fair and competitive compared to a couple of other quotes. The transport organizer, Jordan, called a day ahead of time. The first call was to verify all the details and then he called again to order and arrange when the driver could possibly come and pick up the car. We interacted through phone only because I was at work.
He was very nice although a little frustrated because our house was up a hill and it was not accessible with his large trailer, which we did not realize that he would have such a large trailer. However, I talked to him and explained that from where he was, we were just a couple of blocks and that we would figure out how to get the car to him. Once he realized that he wouldn't have to go to any trouble trying to get his trailer up the road, everything worked out fine.
Marla, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Feb. 5, 2015
Overall, a good transaction. Was quoted $925 at first, then it went up to $1250. First truck broke down and had to wait a few days for the next one... Car arrived the same way it was picked up, in good shape. Glad I have it back in Los Angeles now. Would probably use again.
Darrell, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 5, 2015
Staff was very helpful, consistent in communication, and attentive to my concerns. They clearly communicated to me, which third party vendors I would be working with. At one point there was a slight lapse in communication, but it was quickly rectified and did not impact my overall positive experience.
Raymond, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 5, 2015
In the "wild wild west" of the auto transport world where shipping quotes are a dime a dozen and as I found out, actually not worth much more than that (at least in my particular case), it was refreshing as a first timer to work with someone like Ali ** at AmeriFreight who patiently and professionally answered all of my questions and addressed all of my concerns in an honest and open fashion, so that I was able to understand the roles and responsibilities of the broker and the transport company, and the interactions between them.
Thus, when it became clear that there were no shippers who were likely going to bid on my quoted price in the time frame I desired, Ali was at least able to find a shipper "going in my direction". Although the price was quite a bit more than that initially quoted, understanding the process, I was at least able to make a good decision to proceed. Once past the major hurdle of finding a shipper and a price and a pickup date that was workable for both the shipper and myself, the actual transporting of the auto by the shipping company went very smoothly.
The auto transport company selected by AmeriFreight (NAO Auto out of Spokane, WA) did a very professional, careful and reliable job, and Ali was very proactive in checking both after pickup and after delivery to make sure everything was satisfactory. Next time I won't need quite so much "hand holding", but this first time around it was very reassuring to be working with someone who patiently and professionally explained the "auto transport ropes" to me.
Gary, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 4, 2015
Vehicle was delivered and was in condition that it was shipped. I would recommend AmeriFreight and Fay's Transport, LLC to others needing to transport their vehicles!
Wendy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 4, 2015
I contacted several auto transport companies and finally I chose AmeriFreight Car Shipping. I am very glad that I did. One of the major reasons that I did not choose another leading auto transport company is that they will charge 3% processing fee for any card transactions for the deposit. It is not abnormal to charge processing fees, but it is only mentioned once in the long terms and conditions. If you don't read it through, you will be surprised by the charge since their staff wont tell you in advance. AmeriFreight Car Shipping is different. They do not charge processing fees and they are very honest.
The AmeriFreight Car Shipping staff, Ali, is very professional. She responded to my questions very quickly and she called me several times to make sure everything goes well. She explained the whole process very clearly so that I did not have any concerns. The carrier is very professional as well. The driver showed up on time (actually about half hour earlier). He was very polite and inspected the car very quickly but thoroughly. Overall, it is a pleasant experience. I am planning to ship my second car with them soon.
Chao, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 4, 2015
I was extremely satisfied with AmeriFreight. I had moved out of state. I dealt with Graham and he was very good in general. He always answered my phone calls when I had a question and ended up getting the lowest rate that he quoted for me, so I was happy about that. And I've actually used them twice.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 4, 2015
Josh did a great job with shipping my son's car from NC to NE. There were no problems at all with the shipping and the vehicle arrived on time just a few days later. Josh answered all my questions before the move and everything went smoothly. I would definitely recommend AmeriFreight to anyone needed a vehicle shipped.
Paul, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 3, 2015
We had a 1-15 day window for pickup of our car. In just a couple hours AmeriFreight found us a driver. They were very accommodating. Excellent communication.
Dawn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 3, 2015
This was my first time shipping a car and AmeriFreight made the process go without a hitch. Ali explained how everything worked in detail. She also called after pickup to make sure everything went well, as well as after drop to ensure that the whole process was complete, which was much appreciated.
Elaine , thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 3, 2015
I wished to move and chose AmeriFreight. The quotation that they gave me was in the range. The organizer, Mildred, always made contact and has been nice. They delivered the car quicker than we want, so it was nice. The only thing was the windows of the car had a powder-like residue that we couldn't clean for a while. I don't know if that’s normal for a car that’s been transported outside or not.
Alex, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 3, 2015
It takes approximately 6 days to ship my car from North Carolina to California, which is quicker than what I thought. The driver is professional and responsible, if I wasn't charged for extra $100 overweight fee, I will give it a 100% satisfaction.
Wei, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Feb. 3, 2015
I had a very good experience with AmeriFreight. They have good reviews online from other people. When I called the transport organizer, he was very attentive in helping me with all my questions. On the day of the delivery, the carrier driver was a little delayed because of the traffic in Michigan, but it was good. The car arrived fine and on time.
Yamile, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 2, 2015
Shipment was handled professionally on time as promised. Lecia was especially helpful.
Gene, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Feb. 2, 2015
Overall, I had a good experience shipping my car with AmeriFreight. I moved from the west coast to the east coast and needed to get my car there. After looking in to several online quotes with a variety of companies, I decided to go with AmeriFreight because they offered the most reasonable price. Graham, my agent, worked very hard to stick to the original quote, and he was responsive to any concerns or questions I had throughout the process. Once he secured a dispatch for me, my car arrived much quicker than expected, less than a week!
Elizabeth, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Feb. 2, 2015
The company is always the people; that said, the people that I worked with at AmeriFreight were excellent. I needed to transport my vehicle because I was transferred to another location. I live in a very rural area of Kentucky where I transferred from and there's no big city for miles so it was hard to get somebody to transport my car. I found AmeriFreight reviews online and availed of their free quote option and did get a quote which turned out to be good. I'm happy with the entire experience.
Glenn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 1, 2015
I changed jobs and needed to relocate so I looked for an auto transport company that would ship my vehicle. I was actually looking at the BBB ratings and at the price point. The quote that AmeriFreight gave was fine and competitive in the market. It was delivered on time and was a pretty good experience overall. The transport organizer followed up. If I call her, she was calling back immediately and then the driver also when he was in the area. He let me know and came and picked up the car. Another thing was that the truck they used was a covered one and we bought uncovered. I thought that was pretty good because it was extra for the same money we paid for.
Patricia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Feb. 1, 2015
My car was transported from NJ to TX in three days. The price was a bit over my budget but not by much. My contact person was very helpful, as well as the driver (easy to get into contact and flexible when necessary throughout the process). The only thing I am wondering is why my check engine light is on after the trip despite my car being driven two days before the pick up was scheduled. It is an older car. It's just strange timing. Hopefully, nothing too serious. Overall, Amerifreight was a good service provider, thanks.
Madhavi, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 31, 2015
I had to ship my car from Cleveland to Phoenix with a short notice, Lecia helped me in getting my car shipped with an excellent truck company (A&R Transport LLC) within 3 days. The car was picked and delivered in 5 days and I was informed on the status right from order placing till the car delivery. The truck driver Roger ** is very kind and kept me updated on status from pickup till delivery and delivered the car right in front of my home. Excellent service with very nice people.
Sudhakara, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 31, 2015
I used AmeriFreight when I needed to ship my vehicle that I bought to Arizona. It took several phone calls to decide what was needed and when. There was good communication there. There was constant communication as well when the driver picked up and delivered the auto. The whole process took about three days. They were reliable and on time. Definitely a good experience.
Manny, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 31, 2015
This was a superb experience. Ali ** was a pleasure to deal with. Very straightforward and friendly. The process was seamless and zero maintenance on my end. Her communication was excellent and things occurred exactly as she explained. Driver was very friendly and got my car to STL, Missouri in one day, in perfect condition. I will definitely use them again. Zero hassle factor. Highest recommendation to use Ali and this company. CT college Dad
Reviewed Jan. 31, 2015
It was my first time shipping a car. Lecia at AmeriFreight made the whole process very simple. I called on a Friday to have truck picked up in Montana. She called back and told me they would have it picked up on Saturday morning. The time of the pickup and delivery schedule was on time. Thank you.
Reviewed Jan. 31, 2015
When I thought nobody would deliver to Minnesota in the snow AmeriFreight found a great driver that managed to get it here in the time frame. Will be using them again when I move thousands of miles next. They really only use amazing drivers and it showed with this one.
Reviewed Jan. 31, 2015
I had my vehicle shipped by AmeriFreight because it broke down on me while I was traveling. It was the cheapest, as far as I could find. It's more than what I wanted to pay but where my car had broken down but everyone was giving me around the same price range anyways. The carrier driver was fine. They told me they were in town when they got in town. Everything went smoothly.
Rich, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Jan. 30, 2015
Overall, a pretty smooth and easy process. Would recommend them.
Reviewed Jan. 30, 2015
Lecia from AmeriFreight did an excellent job coordinating the Transport of 6 non-running classic cars. I sent people from Florida to North Carolina to purchase the cars and ensure they were loaded properly and on time. Both were accomplished without a hitch. The driver arrived and delivered on time and even parked under cover to protect the cars from rain.
Reviewed Jan. 30, 2015
I needed to ship a car from California to Illinois and I just Google-searched "car shipping" -- AmeriFreight was one of the top Google results. Their quote seemed to be the cheapest one. The interactions I had with my transport organizer was good. It was mostly done over email and phone call. After I submitted the quote, they got back to me and said, "If you want to proceed, just call this number or e-mail this person." I forgot who my contact there was but after talking back and forth a little bit, they said they would find somebody who was willing to take the car in the time frame that I wanted. I gave them a pick up location and they told me they'd be there in a certain time frame. After the car was shipped back to Illinois, they followed up so it was pretty good. The only interaction I had with the driver on the day of the delivery was signing the paperwork and paying the driver in cash. It was fast and good value.
Dennis, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 30, 2015
I can't say enough about the experience I had with AmeriFreight. From the beginning phone call down to the delivery of my car they were wonderful. Ali was always available and honest from the start. I was having an awful time with other shippers and am so thankful I called AmeriFreight.
Reviewed Jan. 30, 2015
I purchased a vehicle that was cross-country so I needed to ship my vehicle. I had quite a few interactions with my transport organizer and she did a really good job in making sure I got a transport eventually. The quote they gave was higher than most. I had done a search on a lot of different companies...They were just having trouble getting the car picked up from the area where it was located. The carrier driver on the day of the delivery was fine...No issues. From beginning to end, the process took three weeks. I would recommend them just because the agent was so responsive.
Glenn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 29, 2015
Primarily, I don't generally leave reviews for ANYTHING, especially once my services with that particular company have transgressed. However, I wanted to especially make it a point to leave a review in GOOD NATURE as to how stellar & splendid Amerifreight treated me. Although they cost a few dollars more than the average competitor, not only did someone come ON TIME to collect my 2014 vehicle in the rain, they made me feel at ease about releasing my new car into their custody. Additionally, there was someone of whom I could text throughout the entire ordeal in order to maintain correspondence with my driver, & once I took off from my origin to my destination via airplane, Amerifreight actually delivered my vehicle just hours prior to my arrival, per our agreement, intact, &, everything that I packed inside of my vehicle was additionally intact. The ONLY demerit was that the car was extremely dirty, but a $10 car wash took care of that.
I would HIGHLY recommend that if you are considering shipping your vehicle, but especially as I did, from coast to coast, AMERIFREIGHT is your source. I would say, have a good $800-$1,100 available, depending on the size of your vehicle, how far you need it to be transported, &, of course, if you plan on shipping your vehicle with additional items inside, including peace of mind insurance with Amerifreight. I really appreciated Josh ** for his professional assistance throughout this otherwise stressful ordeal.
Reviewed Jan. 29, 2015
The service was very good. Usually most phone calls were returned back and they did find an excellent carrier. Only thing that prevented me from giving higher rating is the timeliness of service. Vehicle was actually picked up more than one month after the pick-up window started (window was 5 days long). Make sure that you are not in hurry.
Reviewed Jan. 29, 2015
Excellent experience. Staff courteous and respectful. They're reliable and dependable. They deliver our cars on time.
Arnold, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 29, 2015
I’m in the military. I needed to ship my vehicle from New York to Texas. The two other car companies that I’ve dealt with before didn’t like to keep in touch, but the lady rep from AmeriFreight was really good about that. She was always very polite and she kept in touch 2 - 3x a week letting me know the status of the order. And then the one time that I didn’t talk to her, the guy whom I talked to was really awesome too. He was telling me how my order was going and all that. The only bad thing I had was with the guy that picked it up. I had a little difficulty loading up my car on the actual trip. It wasn’t running at the time. He asked an extra hundred dollars on top of the price, which wasn’t too bad, and I don’t blame AmeriFreight for that. They were awesome and very reliable. The car got there safely and the price was good.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 29, 2015
Lecia, assisted me and did a great job. Quick turn around and very smooth. Thanks!
Eddie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 29, 2015
The driver is very nice. He reached the maximum driving hours per day when he delivered my car. But he drove me with his own car to the parking lot so that I can get my car on time.
Jack, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 29, 2015
Excellent service from AmeriFreight. Agent very attentive to buyers customer needs with continuous updates on shipment.
Al, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
I learned about AmeriFreight online. The reviews I read were good. I was moving from Arizona to Indiana and needed the transport service. I spoke to them on the phone and they gave me a quote. It was good and on par with the other providers. The transport organizer was professional and kept us informed about the car, and when and where to pick up. The only issue I can remember was that they gave me time but there was a delay, but other than that it was okay. Overall, the experience was good.
Reviewed Jan. 28, 2015
Great experience. Painless preparation and transportation of my car from the East to the West Coast. Would use AmeriFreight again.
Jef, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
Courteous, professional service ALL throughout. Moved my car across the country (Miami to Modesto, CA). Highly recommended. Jeff was great. AmeriFreight is fortunate to have him.
Pablo, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
I did a vehicle purchase and it was my wife who took the delivery. She didn’t have any negative interactions with them. The driver arrived on time and he was quick to unload the vehicle. There were no issues.
Reviewed Jan. 28, 2015
They had provided excellent service in finding a truck within agreed time frame and delivered safe to the destination.
Rahul, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
AmeriFreight exceeded my expectation when they shipped my vehicle cross country. After checking with other companies they were the least expensive quote I received. AmeriFreight also had the earliest date for pick up. They were able to pick up my car the week after I first called. I will ship with them again.
Joseph, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
After shopping around and researching many auto transport companies, there were still a few too many to choose from. But when companies started weeding themselves out due to poor customer service or shady logistics, I had finally received my quote from Josh at AmeriFreight. Right off the bat he had provided plenty of information on how the shipping processes work, what is required on my end, the security of my "pride and joy" in the hands of a stranger and communication between the three parties. Not only was the customer service no point but they were able to find a driver for a rate that I could afford. My car was shipped from NY to NC. It had arrived in perfect condition and the driver, as well as Josh from AmeriFreight, were constantly in contact with me for updates on time of arrival. I absolutely recommend AmeriFreight, and I will absolutely use them again in the future if need be.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 28, 2015
Ali, was my agent and I'm definitely satisfied. From my experience with this company they are pretty thorough. The communication from them is great. They will get you the lowest offer possible and will be realistic with you about the price. Although, the driver requested a price that was higher than quoted, it was reasonable considering the situation at hand. The driver was great and got my car to the destination without damage. Not to mention, across the country in just about 3 days.
Tarell, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
I highly recommend AmeriFreight. Josh was very helpful and my car arrived on time with no damage or other issues.
Andrew, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
The service was excellent and everything was performed as expected.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
I had my truck shipped from Nevada to Oregon. I was kept informed of any update immediately, and the truck arrived sooner than I expected. I highly recommend AmeriFreight and will definitely use them again. Thank you!
Thomas, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
Ali was able to find an enclosed shipper within 1 hour, in a price range that was reasonable. I had the cellphone number of the driver and was able to call for updates on the shipment. The truck and driver were clean and professional-appearing. Overall a very good experience after reading a lot of online nightmares with other companies. One positive is that AmeriFreight charges you nothing until you confirm the shipment and carrier, and have the carrier's phone number. Ali called once during the shipment to make sure there were no problems. I'd use this company again for sure.
Stephen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
Lecia at AmeriFreight was really helpful in keeping the process running smoothly. It can be nerve wracking shipping your vehicle. Their assistance eased the burden.
Patrick, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
It is very recommended, pretty fast and reliable. Thanks for such service.
Yongxuan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
I enjoyed working with AmeriFreight to ship my vehicle. They were responsive, clear, concise, and communicated often to ensure I was aware of the progress. I had little worry, and no questions as they covered all the bases. Well done!
Rachel, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
This was my first time shipping my car. I saw the great reviews for AmeriFreight and I was sold! I contacted them via phone for a quote and got a quote the same day. I really liked how AmeriFreight's representative wrote down all the details in that quote; everything I needed to know in one email! Quick response. I needed to take my car from Cary, North Carolina to Anaheim, California. I appreciate them recommending the open carrier for my car, which is more cheaper than a closed carrier. I provided them the timeframe that i needed the car to reach in and they managed it perfectly.
I got my vehicle loaded in Cary, NC on Monday and was told it would take about 10 days to reach Anaheim, CA. But my car reached on the next monday itself. Just 7 days (!!) for a coast-to-coast car shipping. I also appreciated how AmeriFreight's policy allows up to 100 pounds of stuff to carry in your car's trunk. Overall, I had a great experience with AmeriFreight. There was great communication throughout, and everything was done in a timely manner.
Ashwin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
I recently used AmeriFreight to have a classic car delivered from Texas to NJ. I am extremely happy with their service as they kept me informed on every step involved in delivering the car promptly and in perfect condition. The driver was very conscientious, giving me in advance a notice on the time of arrival. I strongly recommend AmeriFreight!
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
The best indicator of anyone's satisfaction is whether they would use the service again. I would use AmeriFreight again, and intend to next week.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
I was moving to a new location and wanted to work with the rep that we worked with in Columbus, Ohio. We've got a lady who came to our house who was really nice and I felt that the free in-home estimate from AmeriFreight was fair. The transport organizer was very good and was very helpful. However on the day of the delivery I had a big problem. I did not like the subcontractors for the delivery. There were three gentlemen, two older ones... They actually got into an argument outside on the driveway, yelling at each other that "You're not working hard enough. I'm doing all the work."
There was one young guy from another company that was recruited the day before to help them because they were short-staffed, and he pretty much did the bulk of the work. And then they were not keeping track of the item numbers that were coming in. So at the end of the day, we were searching for six boxes somewhere in the house that weren't scratched off. So that was incredibly frustrating.
Other than that, AmeriFreight helped me get everything set up from the beginning and they did very good with communication, with people that talked to me and then loaded up the truck at delivery. I thought they did a very good job. The only one problem was with the packing. The rep that came to my house for the quote had stated that they were going to take our mattress pad, the memory foam, mattress copper, and it would need a special box. However, we found upon delivery that it was rolled off and tucked under the legs of an end table and that was damaged and had to get replaced. Aside from the people who did the unloading who were actually terrible, the overall experience was okay.
Reviewed Jan. 27, 2015
We had a great experience with AmeriFreight. Our car shipped from CA to MA in about 2 weeks. Some snow storms helped delay a bit. They were up front about cost, how it would work and delivery. Only issue we had was our driver changed last minute the pickup spot. Caused a minor glitch in my wife's day.
Brent, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
Finally, I see my car at my new home in Minnesota although it looks dirty and I've paid for additional $200 and waited for the car for 26 days. Thanks for AmeriFreight and the driver.
Pros:
1. Low quote price;2. Quick customer service;
3. An offer in 2 weeks; and
4. Good communication between driver and us until the car was delivered.
Cons:
1. High final price. The first offer price was $400 higher than the quote price, and the negotiated price was $200 higher than the quote price;2. Inconvenient cash payment. The driver only accepted cash, which is not convenient for us, especially when moving to a new state;
3. Confusion in the "term and conditions". For instance, I was confused that I have to pay the driver in cash when my car is being picked up. After several communications with AmeriFreight, I understood that I need to pay the driver in cash when the driver is delivered.
4. Constant delay of car pickup and delivery. Although AmeriFreight did a good job of communication between the driver and us, the pickup and delivery date and time were constantly changed. My friend and I have to wait for the driver at home in several days because of the time uncertainty.
Zhongming, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 27, 2015
My experience with AmeriFreight was fine. Everything went along smoothly. The driver had a problem with his truck, but we got it resolved and it was great. They're easy to contact and whenever I had a question, it was answered.
Reviewed Jan. 26, 2015
My experience with AmeriFreight has been outstanding, all three times we have used their company! Ali provided clear and professional communications throughout the entire process of finding a carrier (to remote Mississippi! ), arranging the pickup, and completing the delivery. She informed me of each step of the process and the next expected step, making moving a vehicle across the country a clear and easy move! If we need another vehicle moved, we know exactly who to call - AmeriFreight!
Marcelle, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 26, 2015
I had to ship my car from my hometown in Kansas City up to my university in Seattle. Having never dealt with car shipping before, I had no idea where to turn. AmeriFreight gave me the lowest quote of all the sites I surveyed so I chose it, and I have no regrets. My agent was extremely patient, helpful, and easy to contact. She walked me through the whole process and kept in touch with me to give me updates. It took a few weeks for my car to get picked up from my parents' house in KC by a carrier (which was fine with me because I was in no hurry) and one week for it to be shipped to me at my apartment in Seattle. Then once my car was delivered, my agent made sure everything had gone well. I couldn't have asked for an easier way to ship a car, it's like I barely had to do anything at all. If I had known it would be this easy, I would have picked it regardless of the low quote.
Emma, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 26, 2015
This is the second time we have used Amerifreight. We got our car in one piece. The only reason we didn't give 5 stars is because we were quoted a price and 4 days later they found a driver and we had to pay almost 200 dollars more. The driver was a day later than expected but was very friendly and polite. Graham was also very good and accommodated our needs. Very happy and satisfied.
Stephen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 25, 2015
It was my first time getting my vehicle shipped anywhere and I was trying to move from California to Michigan. Being a first timer, I was skeptical of a lot of the companies I was looking at online and receiving quotes from. I heard of Amerifreight through a relative who had previously used their services to ship a car from Kansas to Los Angeles. I noticed they also had a good ranking on transportreviews.com so I made the decision to do business with them. I was told it would take 6-7 days to ship my Corolla and the next available pick up date was three days away from the day I placed the order. Graham was patient and answered any questions I had afterwards.
Contacting EZH Inc., the carrier, was a little difficult. Although it was not Amerifreight's fault, I do wish that they would assist customers a little more with establishing a more trusting relationship between the customer and the carrier company by helping to establish contact. I know they are responsible mainly for just taking down orders and reaching out to carriers, but any bit of customer service and care goes a long way in making the entire process as worry-free as possible. This would be my only critique.
In my case, I felt a little abandoned and left to take care of everything myself in terms of reaching out to the carrier. When EZH Inc. never returned my voicemails and had full voice mailboxes all the time, I did fear for my vehicle and stress out. Graham gave me a list of four different phone numbers that EZH Inc. used when I had expressed having difficulties with two of the original numbers, but each time I called, I had to go through the entire list and pray someone would pick up - which normally was not the case. I had to keep tabs on when I should try to call again later in the day. This may be somewhere Amerifreight can improve on - their follow ups with customers and acting more of a liaison between the customers and carriers.
In the end, my car was fine, nothing was stolen from it, and no new damages could be spotted on the car. EZH Inc. did do a good job, but they were just extremely hard to get a hold of and Amerifreight never called to check up on me during my entire process of the carrier coming to pick up till the drop off delivery. Amerifreight will only contact you at the very beginning to place your order, get things set up, and then at the very end after your vehicle has been delivered, to get you to review them.
The experience overall was alright with just the complaints of lack of communication sometimes from the carrier and Amerifreight. I wish they would've helped me in getting a hold of the carrier or even just checking up on me like asking "how did the pick up go?" or going above and beyond in customer service to check for updates with the carrier while it was on the road for me instead of having to do it myself when I was already having difficulty as it is. I was trying to move across the country and had a lot of other things to take care of on my end.
Vivian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 25, 2015
I had a great experience with AmeriFreight. Lecia was my consultant and took great care of me and my car. I am very happy with the customer service and communication I received and will use this company again in the future.
Michelle, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 25, 2015
Ally was on top of things. She did a great job and the car was delivered as promised in perfect condition.
Craig, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 25, 2015
I want to thank Alli and the rest of the Ameri Freight staff for making my shipment smooth and stress free. The team did a great job finding a carrier that would take my shipment to a remote area in the middle of winter. The service was flawless from the quote to the arrival of the vehicle. I would use them again and would recommend them to anyone that needs to ship a vehicle.
Brad, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 24, 2015
Car transport from Palo Alto California to Milford MA. Transport of Mercedes Benz C240, transported in excellent condition in a timely manner. Graham from AmeriFreight very reliable. I would use their services again.
Sunita, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 24, 2015
I have to say my experience with AmeriFreight was exceptionally good. Everything was done quickly, easily, and not financially hard on me. So, I have only good things to say about this whole process.
EJ, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 24, 2015
Shipped two cars cross country. Company was easy to work with, cars were delivered quickly and shipper was friendly and always reachable.
M M, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 24, 2015
Josh was very helpful and friendly.
Louella, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
After speaking with Josh, he got me in touch with three different car haulers. When I called each one, they were all eager to work with me but I chose one that I felt comfortable with on the phone. He got me my car from MD to CA in 4 days!! Incredible! Thanks Josh!!
Bobby, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
I'm just a random guy that moved from NJ to NV with the Army and I have never shipped a vehicle before. I went online and requested some quotes. After receiving 200 emails and calls from different companies warning me of scams I chose a broker that seemed reliable. Without the long story, the first company I asked to ship my truck failed to get a carrier and never called me back or followed up until after AmeriFreight shipped the truck. I waited for over three weeks with promises that the first company would get the truck shipped, but that never happened. When I called to find out the status they acted annoyed.
So I found AmeriFreight online and asked them to ship my truck. Within three days they had a carrier and everything worked out with NO ISSUES. The price was similar to other quotes, but their customer service was far better. Josh called me every few days to keep me updated on the progress. I will absolutely call AmeriFreight if I ever need to ship my vehicle again.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
Had to plan a cross-country move very last minute. AmeriFreight made shipping my car a breeze. Josh worked quickly to find a carrier and was in constant contact relaying relevant information. Would definitely use them again.
Stephen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
Placed my order 12/30 for my 2010 Honda Civic to be shipped from Orlando FL to Minot ND. I was emailed on 1/5 that a carrier had been chosen which later fell through. A different carrier was assigned on 1/7 for a pick-up on 1/8 which later changed to 1/9 due to mechanical issues with the truck. The day of the pick-up they informed me that they could not ship my car due to the same mechanical issues that would take a week to repair. I was now back at square one, then on 1/10 I got a call from Lecia at AmeriFreight that a new carrier was assigned and would pick my car up on 1/12 or 1/13 and deliver it 1/19 or 1/20.
High Point Motor Cars picked my car up on 1/13 and my car was here by 1/20. I was a bit disappointed with the back and forth and the fact that I paid over $100 more than what I was initially quoted. All in all, my car made it in one piece with no damage. Also the representative that assisted me - Lecia - was a great help and apologized for the two initial failed attempts and did all she could and succeeded in securing the final carrier. The transaction wasn't a total bust but I can't say that I was ecstatic. I wouldn't mind using AmeriFreight again in the future. However, I probably won't ever ship a car again. For the money it costs I rather drive it or sell my car and buy a new one at my new destination.
Reviewed Jan. 23, 2015
I choose to have AmeriFreight to move my truck from Arkansas to Miami and was very pleased with them. Every time I called to ask a question a real person was there to help me and did not have to leave a message. It did take almost the full 15 day period and we had to increase the bid by 200.00. The driver was right on time with the pick up and delivery. I was really worried about doing this but could not be happier with my choice.
Sharon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
I had a good experience. Called on a Thursday and my car was picked up on Saturday I believe so very quick. The driver made it from Memphis to San diego in like 2 days! Ali is the person that worked with me and she was very nice. The car was a little dirty but no scratches or damage, and after a trip to the car wash she was good as new! Long story short I would recommend, cost was about 1000 bucks.
Jeremy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
Excellent service, kept very well informed through the entire process from the moment the estimate was given. Delivery personnel were extremely pleasant and assisted in every way to ensure the vehicles were well cared for. Highly recommend and will use again in the near future.
Jason, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
My overall experience with AmeriFreight was great and I was really pleased. Everyone was very friendly and was able to get these vehicles directly to the customers on time. I would definitely do business with them again. I really enjoyed my experience with them.
Reviewed Jan. 23, 2015
Graham gave us a great price with awesome lead time in order to prep all our cars and ensure we were ready to ship our vehicles. Ended up sending 4 across the country. All were picked up exactly when they said and dropped off exactly when scheduled.
T W, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
Our car was transported from Texas to Utah. The pickup was on time, the delivery as promised, and the price was reasonable. The driver was courteous and the car was not even scratched. I would use this company again when I have a car to relocate.
William, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 23, 2015
Reached out to these guys after reading reviews and checking BBB. I own a high-end car and was a bit nervous on who to use to ship my vehicle. In the end, all these companies are brokers and they don't actually move your car, but in this case AmeriFreight has a good process of how they pick carriers and use repeat companies with only great performance. I would use them again.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
I am very happy with the service I received. I turned down the first 2 offers to ship from third party shippers because I didn't like the price and wanted to hold out for better and my guys at AmeriFreight didn't bat an eyelash or pressure me and found a shipment route and company that worked great for me. When I had trouble reaching the third party for picking up the car, Amerifreight got in touch with them. I got my car within the dates given to me and it was even cheaper just to ship straight to the address I needed. Total life saver, don't go to anyone else!
Isabel, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
They were quick, honest and efficient. If you're looking for a trustworthy company, I would definitely recommend!
Johnny, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
Lecia at AmeriFreight was informative and courteous each time I phoned in from beginning to end of the transport process. My car was picked up very quickly once listed as available and delivered a day early. Lecia was helpful throughout the process and the transporters were communicative as well.
K Stormer, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
It's been a few months so I don't remember all the details. The gist of it is that moving a car across country is very hectic and you need to be on call for a few days on each end of the transaction. If you work full time it can be very hectic. I was very grateful that the car made it with no damage and the items inside were ok too.
Reviewed Jan. 22, 2015
AmeriFreight did exactly what they said they would do. Graham explained the choices and he delivered. The Nissan was picked up in Dallas and delivered to Stuart Florida with clear communication every step of the way. Grandma has her car in Florida and she's happy, so everyone's happy.
Becky, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
I'm shipping my vehicle because I was moving from New Jersey to California and I went with AmeriFreight because they had good reviews on a bunch of websites that I checked. The carrier driver was on time and helpful. Overall, good. It was all easy and they delivered it on the time as they stated. I was happy with the service.
Saad, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
Took about 2 weeks to arrange a carrier at the rate quoted. Once found, pick up was fast and on time. Delivery was a few days ahead of schedule. All very professionally and courteously handled. Would use AmeriFreight again based on this experience.
Tony, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
I shipped my Hyundai Elantra from Seattle, WA to Massachusetts. My contact was Jeff, and he was amazing. Our carrier was IK Transporters. It was my first time doing a car shipment, and I was very nervous, but Jeff was very nice and it was very easy to contact him and the car came in a great condition! Thank you.
Reviewed Jan. 22, 2015
Not the cheapest but definitely came with good server. No damage to the car. Picked up and delivered on time. I'd do business with them again.
Tsun Ho Liu, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 22, 2015
I am grateful to Lecia and AmeriFreight for the support and great customer service. I plan to use them again in the future.
Matt, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
After agreeing on a fair price to transport my son's truck from Southern California to Northern New York, Ali communicated with and helped me through the entire processes. She followed on pickup and delivery once it arrived. Once picked up in So Cal, the truck was on my son's hands in New York.
Jennifer, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
My agent (and colleagues) were great. They responded personally to all of my inquiries and concerns, and found me a reasonably priced driver. My only complaint is from the actually driving company. When the car arrived, it was pretty dirty (as expected yes), but he was clearly in a rush to do the inspection. I didn't see immediate scratches, but it turns out it was because it was so dusty that I couldn't see some scuff marks on my back, and scratches on the top. It's unfortunate, but I don't blame Amerifreight for this. I will be buffing the scratches myself to avoid further complications.
Reviewed Jan. 21, 2015
One call on the 15th, driving my car on the 20th. Shipped all the way from GA to CA 2300 miles with not a scratch. Great company.
Steve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
Fast and safe.
Debbie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
Vehicle was picked up on time, delivered on time and with no damage. AmeriFreight made it easy for me. A+.
Erik, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
Licia was great in helping me - she got me a great deal and was very attentive with me every step of the way... A legit businesswoman and on point customer service. Thanks for making this a stress free process Licia.
Jeremy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 21, 2015
I had never shipped a car before and Amerifreight helped to explain the ins and outs of this process. It isn't as simple as calling a company to come pick it up and then drop it off. Graham at Amerifreight was helpful in explaining that. Amerifreight was always helpful in connecting me with the actual carrier if they couldn't answer themselves. My only negative comment is that you shouldn't get your hopes up with a specified delivery date. That window they give you pushed to the very end for me and I wouldn't have known that if I didn't contact the carrier daily towards the end of the process.
Reviewed Jan. 21, 2015
We needed to get our pickup truck from Santa Fe, New Mexico to Southern Florida. We called Amerifreight, they got us a prompt quote, our vehicle was picked up then delivered as promised. Easy!
Patricia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 20, 2015
I found AmeriFreight very helpful. I have never transported a vehicle before and they walked me through it and took care of everything, which was good. The person who assisted me was extremely helpful, polite and very nice.
Reviewed Jan. 20, 2015
I used AmeriFreight to ship my car from the Chicago area to Henderson, NV. Graham at AmeriFreight was very helpful and explained the process and the different methods of shipment. As a broker, Graham worked his connections to get me the best rate and transportation timeframe. I was very pleased with the assistance that AmeriFreight gave me and I would not hesitate to use them again in the future. If I don't drive my second vehicle out to Henderson, I will definitely be contracting with AmeriFreight again. Great job AmeriFreight!
Steve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 20, 2015
The delivery service provided by the company is decent. The process of looking up for a carrier may cause some extra time, but when it scheduled, everything comes smoothly. The drivers are professional and deliver my car in really time period. Overall, I satisfied on the shipping service.
Xiaoming, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 20, 2015
I am writing to highly recommend Graham at AmeriFreight. I spent several weeks searching for the best company to work with and once I spoke with Graham I just knew that this was the best company to work with. He made what could be a stressful situation very seamless. The price was right and delivery of my car was quick. What more could I ask for?
Mary, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
My experience with AmeriFreight and it's representative, Ali ** , was professional and thorough. The carrier, Pacific Auto Delivery, did a good job and the car was delivered in perfect condition. I'm very satisfied with this experience and would use AmeriFreight again.
Jean, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
We were very happy with Ameri Freight. The car was delivered on the date and time we agreed on. Thanks again.
Michael, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
As I was shifting from New Jersey to Michigan I was looking to transport my car. Problem was that I was on a strict timeline as I was leaving the state in 5 days. After talking to multiple vendors, I understood that the companies hold no guarantee as to when the car will be picked up (between 1-15 days) and I was really worried about the shipment. What's great with Lecia from AmeriFreight was that she took on the responsibility of looking into the probability of a towing company who can help me during this time and came back to me within a prospective solution. My car got picked up in two days time and was delivered the next day. The condition of the car is exactly the same. Both Lecia and the person from the towing company were very courteous and had provided me with a great service. What I really felt best about Lecia was that she went out of her away to help me with this crunch timeline. Not only will I be going with Amerifreight next time round but will definitely recommend it to others for their vehicle transportation.
Anindya, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
After quite a bit of online research, I went with AmeriFreight to arrange to ship my daughter's car from Northern New Jersey to Ft. Collins, Colorado. While we needed to increase slightly the original bid estimate to get a trucker within the window we wanted, the increase was small and the total cost was competitive with other online bid estimates I'd received. The key for me was the highly responsive service that I received from Ali **. She gave me a detailed run-down on what I should expect in the process and was always available when I had any questions and to give me updates on pick-up and delivery. She warned me that we might not get bids until we approached the availability date so I wouldn't get too concerned and sure enough, everything happened just as she indicated it would. Most important of all the trucker picked up the car on the day he said he would and arrived in Ft. Collins three days earlier than the estimate, to the delight of my daughter. Were I to ship a car again - I would not hesitate to use AmeriFreight again.
Glenn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
After a nightmare at motor movers transport, this company exceeded our expectations. Josh ** was extremely dependable and helpful. Highly recommended.
Dominique, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
I was pleased with the service I received from Ali at AmeriFreight. She was knowledgeable and very helpful. Ali found a carrier to transport my truck quickly and it arrived ahead of schedule. If I need to move any of my vehicles again, I would definitely use AmeriFreight.
Bryan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
I shipped my car from Charlotte to Arizona within 4 days. I was also able to schedule to have the car picked up same day as I called. Great customer service and a fair price.
Dylan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 19, 2015
Buying my car in California and getting it to Nebraska was difficult & stressful and Jeff ** with AmeriFreight was invaluable in getting my car home. We worked through the issues of the dealership messing up the first load out, the holidays, and finally having to relocate the destination drop-off to a more populated area. I was so happy to finally get the car home & being inexperienced with automobile transportation that I initially missed damage under the car where it must have hung up. I am very upset & I'm hoping that TFI will step up & make this right on their own accord. I wouldn't blame Jeff & AmeriFreight at all as Corvette are low & long but I'm sure the TFI drivers were fully aware of what they did. If I can, I will update on how this turns out.
Theresa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 18, 2015
AmeriFreight representative easy to contact, very respectful and estimate was only $5 less than actual contract offered by trucking company. There was a delay of 2 days for estimated arrival due to truck breaking down, but AmeriFreight kept in constant communication with trucking company for updates and kept me informed.
Reviewed Jan. 18, 2015
AmeriFreight service was great. The car came in great condition and their customer service was great, too.
Janis, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 17, 2015
Amerifreight did a great job of getting my car shipped in a timely manner and for the price that we had discussed. I am very happy with their service and would recommend them to anyone.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 16, 2015
I'm happy I used Ameri Freight to transport my car form Norristown, PA to Irvine, CA. It was delivered within the promised timelines and in good condition. Only thing is AmeriFreight said it was door to door service, but on the other hand the driver asked me to bring the car to some place near my home and also while delivery of the car at the destination, he asked me to come to some place near my place - so in the process I faced a little challenge there. That was the only issue - otherwise the service was good and reliable and the vehicle was delivered in good condition. I recommend Ameri Freight to others.
Venkata, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 16, 2015
I could not be more pleased with this entire transaction. We needed to ship a dually truck from California to Kansas. From the first phone call to the delivery of the truck was flawless. I appreciate the fact that each person involved was professional. The driver of the transport vehicle treated the vehicle as if it were his own. We had the truck delivered within two weeks of the initial inquiry. Thank you!
Tammy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 16, 2015
These guys were as good as their word. Picked up my car in NC exactly when promised and delivered it to Florida the next day, again, as promised. The driver kept in touch with me by cell and text throughout the delivery. Everyone was polite and made this an easy transaction. I had a bad experience with another company previously so this was a refreshing change. I will definitely use Amerifreight when we move back to NC in the spring.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 16, 2015
We’re military and were PCS-ing from Georgia to Texas. We're driving two vehicles so we had to ship the other one. We choose AmeriFreight mainly because of the location. I did some research on some of the other places and they weren’t as user-friendly.
Brent was great from start to finish. Everything that I asked, he was able to accommodate. We thought we were going to have to come and bring it on a Saturday and he offered to come in even though he wasn’t working that Saturday and get everything taken care of. They kept it in storage for us at their facility until it was time to ship it. AmeriFreight took care of all that.
I initially called the guy that was supposed to deliver our vehicle and he said, “Yes, were going to bring it, blah, blah. Call me back on Monday.” I called him back and he didn’t answer his phone. I had to call back AmeriFreight and they contacted him so the carrier would call me and let me know about delivery. It took them a while before we finally got the car. It was a little bit of aggravating on the carrier end, but not on the AmeriFreight end because I know there was nothing they can do because they did contact the carrier and take care of getting in touch with them. AmeriFreight told me that if we had emails, issues, or questions, to let them know. They were great. The carrier here, not so great.
Reviewed Jan. 15, 2015
My first time to transport a vehicle and I didn't have any idea who to call. I noticed the high marks for Ameri Freight on line. I made a very good choice with selecting Ameri Freight. Lecia helped me through the process and explained all the details. The car was delivered to Arizona in a very timely and courteous manner. My thanks to Lecia for her assistance and to Elwin and Steve from Heartland Transport. I would use Ameri Freight again and would highly recommend them as a delivery resource.
Ron, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 15, 2015
I was hesitant because they couldn't tell me a pick up time right away. But after I did research I found this business to very legit.
Padraic thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 15, 2015
This was my first time shipping my car but it turned out to be a great experience. Graham made feel at ease through the whole process even when I had a couple odd requests (like couldn't take delivery until a certain day). I'm glad I did my research and chose Amerifreight to do business with.
Jon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 15, 2015
I worked with Ali at AmeriFreight to ship a car from LA to St. Louis. She was upfront that the pick-up time is not guaranteed, under the economy shipping method. I was quoted an estimate of 1-15 days for a carrier to be assigned, after contract signing. Having shipped cars several times before, pickup and deliveries, were a nightmare. My experience with AmeriFreight exceeded my expectations. First, I was assigned a carrier in less than 30 minutes after signing the contract. The carrier contacted me within 12 hours stating they could pickup the car.
Based on prior experience, I thought it would not take place for days. I declined, and asked for a new date. The carrier offered to be in the area picking up again in 2 days. I was called in two days as stated and given a ONE HOUR window when the driver would pick the car up no waiting around wasting my time, the driver was right on time. Although the weather was bad, the driver had planned to be at the delivery location on a set date and time. The night before the car was due in St. Louis, the driver was contacted and narrowed the delivery time to a one-hour window. As promised, he was right on time again, no waiting or wondering when the car would arrive.
F S, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 15, 2015
I contacted AmeriFreight to transport my son's car from Washington, DC to San Francisco, CA. I dealt with Ali **, was quoted a fair price and Ali made the needed arrangements, including dealing with several changes. The car was picked and dropped off within the projected time frame and I was very satisfied all around. Ali, especially, was very helpful and supportive.
Neal, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 15, 2015
Everyone that helped me with the move -- from Josh at the office to all the dispatchers and drivers along the way -- were always available and helpful and made the transit of my vehicle across country an easy process. If I do it in the future I will certainly use them and recommend them 100%.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 14, 2015
I'm shipping my vehicle because I had moved from California to Ohio and didn't want to drive it all that way. I chose AmeriFreight because they have really great reviews and were accredited by the BBB. The transport organizer was always friendly and helpful. It was an excellent service and I'd probably use them again.
Reviewed Jan. 14, 2015
I needed my car moved ASAP. Josh kept looking until he found the earliest and quickest possible transport, but also one with a 100% positive review rating. We have used AmeriFreight in the past and I will be shipping another vehicle with them in several months.
Peggy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 14, 2015
I would recommend using your company to broker a transport. My account rep is very easy to work with and communicates well. We had issues with carriers but were able to move past it and get the job done.
Kelli,, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 13, 2015
I was very happy I chose this company to send my daughter's car from Hartford area to Denver. Ali ** was very patient and thorough explaining the process to me. She encouraged me to call her anytime with questions which I ended up doing. She always got back to me right away. Car was delivered undamaged and 2 days earlier than promised. Drivers were courteous and professional both picking up car and delivering it to my daughter. Had heard horror stories about other companies. Couldn't have any done better here. So relieved!
Virginia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 13, 2015
I had a good experience with AmeriFreight. The vehicle was delivered with no damage on time. Dispatcher was very responsible for taking care of the order from start to end. The overall service was fairly satisfying. Due to the holiday season and limited vacation time, I got the quote for the 5 to 10 days rush delivery which was little more than I would've paid for the regular order. However, that doesn't mean 5-10 days' guaranteed so I don't recommend ordering 5 to 10 days rush delivery because you might end up paying extra few hundred if the truck driver wouldn't go to certain area to pick up your vehicle.
Reviewed Jan. 13, 2015
Ali ** was very knowledgeable, courteous, prompt, and transparent (as well as patient) in arranging the transport of my two vehicles from California to Louisiana. She was especially supportive given my tight timeline. The driver who completed the transportation was also very professional and quick in the safe delivery of my vehicles. I would definitely recommend Ali for anyone wanting to learn more about AmeriFreight's services, up to persons needing efficient arrangement of auto transport.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 13, 2015
A car was gifted to us and we chose AmeriFreight to transport it because they are highly rated. Their transport organizer was courteous and helpful and the carrier driver showed up early. It was all very efficient. No problems.
Colleen, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
Of the past time I've had to ship a vehicle cross country, this experience with Josh and Amerifreight has been by far the best and provided the most satisfaction. I had two vehicles that needed to move from different places in the country, during the Christmas holidays, and Josh got my cars picked up and dropped off where and when I needed both times. I would definitely recommend working with Josh for anyone shipping high-value or oversized vehicles when you have a time constraint like I did. Outstanding job!!!
Fernando, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
Josh with AmeriFreight was great to deal with. I loved the fact that when I called, someone answered the phone versus getting machines. I was afraid they would not find a carrier in time with the holidays, but they did and my car was delivered on time. The men that dropped the car off were very friendly and nice. I would highly recommend them and use them again!
Debbie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
I had arranged with another company for an automobile to be transported from Texas to North Carolina. The expected pickup day came and went. I called the driver the following morning, and was told that my order had been "cancelled." Neither the driver nor the shipping company had bothered to call. My automobile was needed in North Carolina as soon as possible, so after a quick internet search I selected AmeriFreight to ship the vehicle. AmeriFreight was listed in several "top" lists, had very positive reviews, and is BBB A+ rated.
When I called AmeriFreight, I had the good fortune to speak with Lecia. She provided background information on the industry as a whole, and AmeriFreight in particular. Lecia was very patient, understanding, honest, friendly, and professional. She also told me that AmeriFreight is particular about their drivers, and that I should expect a better experience with AmeriFreight.
Within one day, Lecia arranged for a driver, Paul, who then picked up my vehicle the following day. Pickup and delivery occurred on the estimated dates- a first in my experience. Paul was also very polite and professional, and communicated frequently via texts regarding exact timing of pickup and delivery. Quality company. Quality driver. Because of my experience with Lecia, I will be using AmeriFreight for my future auto shipping needs!
Clayton, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
I had a very good experience with shipping my vehicle from Atlanta, GA to Bellevue, WA. My car arrived in good condition and was delivered ahead of the estimated time. Lecia provided great communication and even helped us with a cab when we dropped the car off. The price was competitive with other estimates I received. I recommend them highly.
Laurie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
Car was picked up on time, and delivered on time, in perfect condition. That's all I wanted! Thanks.
Tim, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 12, 2015
I would recommend Graham and his company to anyone who is shipping a vehicle. The shipping experience with AmeriFreight was professional and very pleasant. Graham was extremely knowledgeable, courteous, understanding and very prompt. My car was picked up in California and delivered to me in Connecticut very quickly for very nominal costs.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 11, 2015
Very reliable. What better evaluation is needed for car transportation business?
Mujun, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 11, 2015
I used AmeriFreight for the first time to transport a vehicle from NJ to FL. Simply stated...they did everything they promised and more. They were professional every step of the way --- from the booking, order placement, pick up and delivery of the vehicle. The communication was frequent and transparent. We will be using AmeriFreight in May when we need to return our vehicle.
Mark, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 11, 2015
Thank you for your quick service. The Agent of Account Rep that handle my account was very helpful.
Rapheal, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 11, 2015
This was my first time shipping a vehicle. Due to unforeseen circumstances, I also only had one day notice to ship the car. I spoke with Lecia at AmeriFreight, and she was great from the beginning. Within a couple of hours, Lecia found a hauler to meet my requirements. Several hours later I received a call from Philly Express Group confirming the specifics, and I was given the name and telephone number of the driver. Shortly after, I spoke to the driver (Tengo), and all was set. The next day, the truck arrived at my office as planned. Tengo carefully loaded my car onto the truck and gave me an estimated date when the car would be delivered. On the third day, I called Tengo for a status report. He answered, gave me a status and told me when to expect the car. Two days later, the car arrived as promised and was delivered exactly where I asked. Tengo carefully unloaded the car in less than 10 minutes, and we were done. Lecia and AmeriFreight were great, and Philly Express and Tengo safely transported my car on my schedule. I would definitely use AmeriFreight again.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 11, 2015
Overall is ok. Car reaches destination without any incident and fast from picking up and delivery. However, I have to pay an additional amount to what were estimated and it was before lacking of drivers in the area!
Reviewed Jan. 11, 2015
We were transferred from Vancouver, Washington to Williston, North Dakota and we needed to have the car with us. We had to be there before we could drive there. We were fine with them and the service was terrific. The customer service representative was good. However, we had a little issue - the car did not arrive on time. The transport people didn't quite know where they were going. But they did get here, and we did get the car, and it was fine. It was just a day late and there were some communication issues. I think their truck broke down. But overall, AmeriFreight kept us informed and we were very happy with their service.
Lisa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 10, 2015
I'd like to thank Ali **, the agent who took my order for her excellent customer service and prompt response. Thanks to Ali, I was able to schedule pick up and drop off at suitable time. I'd highly recommend AmeriFreight.
Mahmoud, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 10, 2015
Overall satisfying experience. No issues picking up and delivering the car from MA to OR. Price was affordable too. Even though it was a holiday season, pick up was on time. I would recommend the company for safe and reliable auto transport.
Omkar, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 10, 2015
Our agent, Jeff, was thorough and professional in helping us with pick up and delivery in a tight window. Great job.
Lloyd, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
I called this company in regards to having my car transported from Florida to NC. Lecia was very friendly and very helpful in getting a carrier for us. She stayed in touch all the time and called to see how the shipment went. She was GREAT to work with!!!! If I ever need to have my car shipped again, I would definitely use this company again!!!! The transport man that picked up my car was great also. It arrived just like it left no problems!! Thanks again for the great service and to Lecia for everything!!!!
Debbie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
I had a great experience with AmeriFreight. Jeff, my representative, did an excellent job of accommodating all of my special needs. He was diligent, attentive, and easily contactable. These attributes are important for someone like me who appreciates when others keep their word. I would absolutely ship with AmeriFreight again.
Faren, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
Car was delivered, once a driver was located, the car arrived promptly. Took a little while to find a driver, and price $200 more than originally quoted. But the car got here.
Reviewed Jan. 9, 2015
Ali with Amerifreight helped me ship my 1968 Camaro from California to Idaho. After reading about numerous problems with other companies, I found Ali with Amerifreight. I found only positive things about this company! Ali kept in touch every step of the way from the time my car was picked up until the day it was delivered. My car was picked up on the promised date and delivered in two days! Ali took all the worry out of my experience. I would use Amerifreight again without hesitation!
Brain, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
Recently, I had two cars transported from East to West coasts. I had a number of solicitations responding to my internet inquiries but selected Amerifreight because of positive ratings and the personable service I received from their sales rep Lecia **.
Barry, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
We were quoted a price of $1,050 and lead to believe that we would have our car picked up by the 18th. We were leaving on vacation so the dates were important. On the 18th we still did not have a carrier, we up the price by $200 with still no luck. Finally on the 24th we were offered a contract for $1,500. The car was picked up on New Years eve at 7:30 PM with several additional days of delay and lots of heart burn on our side finding someone to organize the pick up for us as we had left on vacation. Once the car was picked up the rest went smooth, the car was delivered on the day, however it was delivered at 10:30 at night. The car was delivered without any damage or issues. Josh from AmeriFreight is not the easiest person to get in touch with, although he did return phone calls after a time, he would not respond to emails, I am not sure they were actually routed to him and not a company mailbox. The car made it intact. It was frustrating to be lead to believe one price was going to work and then have to increase it by 50% to get it shipped.
Mike, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 9, 2015
I've shipped vehicles cross-country before, and it has always been very stressful and inconvenient. Josh ** and Amerifreight have been by far the easiest to work with and most thorough organization I've worked with so far. I felt I knew the status of my two orders, pricing was upfront and honest, and always had an idea of where my vehicles were and their arrival dates. I would definitely recommend Josh specifically to anyone that is shipping high-value and over-sized vehicles in the future. Thanks for the help!
Rosario, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
Great experience with your company, all I had to do was give rep the location of where I needed our 1998 Honda CBR picked up from and he did the rest. Graham provided excellent customer service, kept me informed everyday of status of bike being picked up... Everything went really well!!
Tiffany, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent,Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
Got a carrier for my car quickly and was close in their estimate.
Chris, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
I needed to move my car from Dallas to San Antonio after the New Year's Day. Graham ** at AmeriFreight found me a carrier who agreed to take and deliver my car fit to my schedule. But a week later, my carrier backed out. I called Graham and he worked so hard to find another carrier the next day. My car had been shipped to San Antonio very smoothly. This is the 2nd time I used AmeriFreight to ship my car. I also recommended their service to a friend and he's happy with that too. I would definitely use their service again in the future.
Daphne, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
The agent that helped me, despite my outlandish request, did a phenomenal job! I needed my car picked up and shipped to Los Angeles from Dallas on very short notice and needed it to arrive on a specific day as well. Lecia made multiple calls and did all the leg work to make sure that I could concentrate on my move while she handled my car. I could not have picked a better company to ship my car through than AmeriFreight!
Kenneth, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
I approached AmeriFreight for a rather last minute cross country move for my car. Ali ** from AF understood my needs very well and accommodated my request working within my time lines. The actual movers were nice folk who even came over to my office to pick up the car when due to weather related delays our original pickup location was not possible. The car reached SF Bay area from NJ in 5 days. My family who received the car were well communicated with and again the company worked in the time windows that best suited us. I would recommend the company for their auto moving services.
Akshita, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
There are a great many concerns I had when attempting to have my vehicle transported over thousand miles. First, based on investigative reporters, it is a industry wrought with con artist, and bait and switch schemes. Could any of these companies be trusted? I found AmeriFreight online and read some great reviews on independent websites. Not sure if I could believe the reviews, I decided to give them a try. Spoiler alert, the experience was awesome!! From the very first telephone call with Ali, the experience was smooth. The best thing she did was assure me that everything was professional and aboveboard. The entire process was explained to me, which was simple: she gives me a quote, when a driver takes the order, she calls me to confirm pickup, vehicle was picked up, vehicle was delivered. They also provided me with my drivers cell number, and he and I communicated as well. Great experience, and any vehicle transports I have in the future, AmeriFreight is the ONLY company I will use.
Tim, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
After searching multiple sites, I finally came across AmeriFreight. Most of the other companies would charge a lot when it came to shipping my car with a low feedback score (Texas to Virginia). With Lecia, I told her the price I wanted and within days had the price I was looking for. In fact, Lecia found a driver that had 100% rating. I have an Audi 2011 S5 which is my baby and hard to trust with just any company. Lecia was great throughout the whole experience. Would highly recommend this company!
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Jan. 8, 2015
I chose AmeriFreight for a couple of things. When you put your name in, you get your stuff in, you give money and people try to contact you. I had spoken to somebody previously but they had contacted me and the person that I spoke to originally was very, very helpful and then I went online-- when I first put in for the bid, I wasn't ready to ship. I was just trying to gather information because I never did it before. When I was ready to actually set up a date and a time, I had kept them in mind and when I went online to see other people's reviews and all and they had recommended a lot of their broker person. I used one that a lot of people had a good experience with and he was wonderful and answered all my questions, talked me through it, reassured me that he would be able to follow the car or get in touch with the driver at any time.
When the carrier company called me I was very relieved. I spoke to the guy. He was very professional and very accommodating and just reassuring also about what his business was. After speaking to the people on both areas, I felt a lot more confident and even when I went to pick up the car, they gave us great directions and stayed on the phone with us if we got lost. We picked up the car. They did it to our convenience if we couldn't get there until late. They waited for us too so that was also a very good experience.
The carrier didn't have time to wash the car because we wanted to pick it up that night instead of waiting until the next day. We picked it up late but that didn't bother us. The car was in fine shape, no problems with it. I was pleasantly surprised with the whole experience because I was really nervous about the whole thing. I could have gotten a carrier that I didn't like. It's a luck of the draw I think sometimes but fortunately everything worked out really, really well.
Angela, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent will gladly assist you with any future auto transport needs.
Reviewed Jan. 7, 2015
Ali ** was excellent in her handling and follow up of my car shipment. She was precise and explained thoroughly all the ramifications of the service. I definitely would recommend AmeriFreight and Ms ** . Character count should be highest offered.
Phil, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Jan. 7, 2015
Graham and the team were wonderful to work with and helped us navigate the shipping process nicely. The vehicle showed up four days earlier than expected in perfect condition!
Blakely, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Jan. 7, 2015
Josh was fantastic! He was personable and professional. Most importantly, my car was picked up at the time requested and dropped off in great condition. Even with a change of carrier, the staff adjusted my order to perfection. Give Josh a raise!
Adam, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
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